2019 DODGE CHARGER Air Bags Problems

Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this was weather that caused the partial deployment? How safe are the replacements?

I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.

Had an airbag recall and dealer tried to fix it and now airbag light is on. This is a safety issue to drive car like this

We purchased our vehicle from Big Star Chrysler Jeep Dodge Ram, located at 15711 Gulf Fwy, Webster, TX 77598. We drove 3 hours to buy this car, and at no point did the salesperson disclose the open Takata side airbag recall during the sale process. After the sale, we met with the finance director, Chris Schnooberger, who handled our payment and paperwork. He also failed to inform us of the airbag recall or the serious safety risks it posed. Our conversation in his office was recorded on their in-house camera system, per dealership policy. Once we returned home, we discovered the airbag recall through the NHTSA website and were shocked to learn how dangerous it was. We were terrified to even drive the car knowing a faulty inflator could potentially send metal fragments into the cabin. We had the airbags replaced at a Dodge dealership in Austin on or around April 29. We purchased the vehicle on [XXX]. I still have the pictures of the Carfax detailing the recall. When we called Chris to express our concern, he downplayed the situation, claiming the recall was not serious and didn’t need to be fixed. His tone and evasive answers felt dismissive and dishonest. My family and I feel cheated and manipulated. There was no transparency at the point of sale, and we believe this is a serious violation of consumer safety disclosure standards. We respectfully request that NHTSA investigate this dealership’s handling of recalls and safety notices to protect future buyers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from underneath the front passenger's side seat. The vehicle was taken to the dealer for diagnostic testing; however, the dealer was unable to diagnose the vehicle. The manufacturer was notified of the failure and a case was opened. The manufacturer sent a field investigator, who diagnosed the vehicle but withheld diagnostic information from the contact. The contact stated that upon driving to Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, Turnersville, NJ 08012), the dealer provided the field investigator diagnosis and the case updated information to the contact. The contact stated that the diagnosis information stated that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a notice March 14th of 2024 indicating that the side curtain airbag on my charger may fail and cause shrapnel to go into the passenger and driver's area and possibly causing injury. To date I have not heard a word and every time I check up on this recall it says that no remedy is available. I have made repeated calls and emails to Dodge FCA in regards to this and I have never received a response. This is getting quite annoying since my wife rides in my car with me and if the airbag fails the potential for an accident or injury is great. I don't know where else to turn other than you to try and get this remedied. Friends have told me that parts are available but when I go on the Dodge owners app it says nothing is available. I need to get this fixed for peace of mind. My phone number and email is listed at the bottom. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was concerned because while driving the air bag warning light had momentarily illuminated. Additionally, the door panels where the side curtain air bags were housed had become separated and unsecured. The vehicle was not repaired. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Putnam Chrysler Dodge Jeep Ram (157 Providence Pike, Putnam, CT 06260) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA Recall Number 24V-198 has been active since March 14, 2024, and in nearly a year the manufacturer still has yet to make a repair available. I spoke with the manufacturer today and the representative could tell me nothing beyond what NHTSA lists in its own website tracking the recall. Per the manufacturer there is no part available. There is no estimate for when the repair will become available. This vehicle is a police patrol car and I expect better manufacturer support for our peace officers.

recall not addressed in a timely matter

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently at first but had remained constantly illuminated for 3 days. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 99,000. VIN tool confirms parts not available.

Mileage: 99,000

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The side curtain airbags have a risk of rupture due to a manufacturing defect, sending metal fragments into the cabin. We are not able to drive this with our children without risk of injury. The vehicle wad inspected at a Dodge dealership May 2024 and they did not have the new part to replace the defective part. I received a recall letter from Dodge.

Dodge sent out a recall letter 6 months ago. I have take my vehicle to the dealer for repair. They did not have an available part. I have been consistently reaching out to Dodge and they have no answer on when the part will be available. They are no longer responding to my inquiries regarding the replacement of this faulty part.

There has been an open recall for my car since the first quarter of last year for the side curtain airbags. I have written to Dodge a number of times as well as contacted my dealer. Dodge has not responded to my emails in regards to getting this repaired. It seems as though that it's getting swept under the carpet and nothing's being done about it. The way the recall notice I received said that possible death could happen in as a result of the side curtain airbags suddenly deflating and shrapnel going into the car. That doesn't give me too much confidence in my car and I feel in light of that wording I should get some sort of response from Dodge.

Recall remedy still not available. This is absolutely unacceptable

I have been waiting 3 months for the dealer to contact me with repair parts for my car for this air bag recall.

Airbag safety recall not being remedied by the parts manufacturer for Dodge/Mopar - Stellantis. This remains an unresolved safety issue extending throughout calendar year 2024. Local dealership is unable to repair despite multiple contacts due to part unavailability. Also contacted the airbag parts manufacturer (Stellantis) directly with a complaint. Assuming that Stellantis is being fined for each day that my car is not safe to drive? Hoping so! The wait period for the recall remedy is beyond reasonable. Passenger safety is a current at risk in my vehicle ...

Received recall early 2024: Manufacturer Recall Number19B NHTSA Recall Number24V-198 Problem was supposed to have been resolved early 2024. Have not received any new information and according to website information, recall is incomplete but repair parts are not available. Can someone tell me if this is a serious problem and when can I expect the parts be made available to fix this problem?

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2019 Dodge Charger, and it has an open recall for the airbag inflator, which poses a serious safety risk. Despite the recall being issued over six months ago, replacement parts are still unavailable. Due to this safety concern, I am unable to drive my vehicle far from home, significantly impacting my usage. Additionally, I used to rent this vehicle on Turo to generate income, but it has been delisted from the platform because of the unresolved recall. I am still responsible for monthly loan payments of $420 and insurance payments of over $400 every month which is causing me financial loss without the ability to safely operate or rent out my car. I have contacted dealerships multiple times, but the parts continue to be delayed with no estimated resolution.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The airbags failed to deploy upon impact and after impact. The vehicle is located in insurance agencies' salvage yard. Others safety and my safety was put at risk because the airbags in my vehicle not deploying caused me to smack my head on something in the vehicle and I abstained a contusion to my head and a concussion I was disoriented and blacked out at some point. The other person in the vehicle abstained injuries to their leg. Had we of not been wearing our seatbelts we would have been ejected from the vehicle. We could have lost our life's due to the air bags not deploying. I don't know if the problem has been reproduced by anyone. The vehicle was inspected by police and the insurance agency. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I just found out that there was a recall put on the vehicle for air bags releasing shrapnel when deployed NHTSA recall number 24v-198; but the airbags in this vehicle never even deployed upon collision. So, there is obviously worse issues than shrapnel being ejected from them because they didn't even deploy.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,989. VIN tool confirms parts not available.

Mileage: 79,989

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number:24V198 000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when the part was available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was in an accident. The other car hit me at least going 60 mph into my drivers door. NONE of my airbags deployed in the accident. My car could not move and was totaled from the accident. I was injured with a TBI from the car accident. I received no help from the manufacturer at all.

I was in a car accident where i hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn’t the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it’s job. What else has to happen besides direct impact for them to protect the driver.

I WAS INVOLVED IN A BAD ACCIDENT IN WHICH MY CAR WAS HIT ON BOTH SIDES OF THE REAR DRIVER AND PASSENGER DOORS BY 2 DIFFERENT CARS. THE ENTIRE PASSENGER SIDE OF THE VEHICLE WAS RIPPED AND SCRAPED AS WELL AND NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. THE ENTIRE CAR IS TORN APART AND NOT ONE OF THE AIRBAGS ATTEMPTED TO DEPLOY DESPITE BEING HIT ALL OVER. I SPUN OUT OVER 6 LANES OF TRAFFIC AS THE VEHICLE CAME TO A STOP. EVERY SENSOR AND METER IN THE CAR WAS FLASHING AND GIVING ME AN ERROR MESSAGE IN WHICH THE CAR WAS NO LONGER OPERABLE. IF ANYONE HAD BEEN IN THE VEHICLE ALONG WITH ME, NO ONE WOULD BE SAVED.

Mileage: 19,000

TL-THE CONTACT WAS RENTING A 2019 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 30MPHAN CROSSING A RAILROAD TRACK THE VEHICLE WAS INVOLVED IN A CRASH THE VEHICLE WAS TBONED ON THE PASSANGER SIDE. THE OTHER VEHICLE MIGHT HAVE RAN THROUGH A STOP SIGN. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. NON OF THE AIR BAGS DEPLOYED.BOTH VEHICLES WERE DRIVEN TO A NEARBY PARKING LOT AND THE DRIVER'S EXCHANGED INSURANCE INFORMATION. THE PASSANGER SIDE DOOR WAS COMPLETELY SMASHED IN AND UNABLE TO BE OPENED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AND REQUIRED NO TOWING. THE FAILURE MILEAGE WAS 49,737. TF

Mileage: 49,737

CENSORS KEEP FLASHING OUT OF CONTROL ON AND OFF BRAKES HAVE BEEN MESSED UP SINCE DAY ONE AIR BAG CENSOR KEEPS GOING ON

Mileage: 10,000

MY DAUGHTER WAS ON HER WAY TO SCHOOL AND THE AIRBAGS DEPLOYED ON HER, CAUSING HER TO RUN OFF THE ROAD, INTO A DITCH. THE PEOPLE AT DODGE HEADQUARTERS WOULD NOT TALK TO ME IN REGARDS TO THE CRASH DATA REPORT, BUT THEY SENT A LETTER SAYING THEY WERE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. *BF THE DRIVER'S LIP (CONTUSION) AND ARM (BURN) WERE INJURED DURING THE CRASH. *DSY*JB *DT *DT THE CONSUMER PROVIDED THE ACCIDENT REPORT. *TR*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB *AS *DT *TR *AS*JB

Mileage: 3,161