This Problem Across All Years
Over 2 years ago I took my vehicle in for an oil change and asked them to drive it and see why it sometimes pulls the steering when going around a curve to the left. they drove it and said it never did pull. Since then, it now pulls to the right when going around curves to the right also. It is doing it more frequently and I am in fear that it will either cause me to go off the road or hit someone when it all of a sudden jerks, like it is catching on something in the tire or something. I wouldn't even let my grandson drive it when he got his learners permit. I have since then decided to look for a safer vehicle and will be trading it since no one can figure out the issue. It jerks hard all of a sudden and you have to make sure you are holding the steering wheel tight. I am reporting to hopefully prevent an accident.
Over 2 years ago I took my vehicle in for an oil change and asked them to drive it and see why it sometimes pulls the steering when going around a curve to the left. they drove it and said it never did pull. Since then, it now pulls to the right when going around curves to the right also. It is doing it more frequently and I am in fear that it will either cause me to go off the road or hit someone when it all of a sudden jerks, like it is catching on something in the tire or something. I wouldn't even let my grandson drive it when he got his learners permit. I have since then decided to look for a safer vehicle and will be trading it since no one can figure out the issue. It jerks hard all of a sudden and you have to make sure you are holding the steering wheel tight. I am reporting to hopefully prevent an accident.
AC still smells meldo thru the vents fixed it last year or so still issues steering makes piping noise when backing up to the right
AC still smells meldo thru the vents fixed it last year or so still issues steering makes piping noise when backing up to the right
Instrument cluster and radio “monitor “stopped displaying vehicle information causing everything to disrupt driving while driving in traffic. Steering was swaying and difficult to drive. There was a recall # Safety Recall V32/NHTSA 19V-203 for the same problem so it now has the same issues.
Instrument cluster and radio “monitor “stopped displaying vehicle information causing everything to disrupt driving while driving in traffic. Steering was swaying and difficult to drive. There was a recall # Safety Recall V32/NHTSA 19V-203 for the same problem so it now has the same issues.
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
TOTAL LOSS OF POWER STEERING WHILE DRIVING. WE WERE TRAVELING ON A MAIN ROAD DOING 30 MPH WITH AUTOS IN FRONT AND BEHIND US. SLOWED DOWN AND ATTEMPTED TO TURN ONTO SIDE STREET. IT WAS VERY HARD TO TURN ONTO THE SIDE STREET SINCE THERE WAS ABOUT 10 % OF POWER STEERING ASSIST. YOU COULD BARELY STEER INTO A PARKING SPOT. I CALLED FOR A TOW TRUCK TO DELIVER THE 2019 DODGE CHARGER SRT HELLCAT TO MY RESIDENCE. I WILL BE CALLING THE CLOSEST DODGE DEALER/ REPAIR CENTER FOR DIAGNOSTIC AND REPAIRS TO BE MADE. THANK GOD NO PEOPLE, INJURED, PROPERTIES OR VEHICLES WERE DAMAGED OR KILLED. .
TOTAL LOSS OF POWER STEERING WHILE DRIVING. WE WERE TRAVELING ON A MAIN ROAD DOING 30 MPH WITH AUTOS IN FRONT AND BEHIND US. SLOWED DOWN AND ATTEMPTED TO TURN ONTO SIDE STREET. IT WAS VERY HARD TO TURN ONTO THE SIDE STREET SINCE THERE WAS ABOUT 10 % OF POWER STEERING ASSIST. YOU COULD BARELY STEER INTO A PARKING SPOT. I CALLED FOR A TOW TRUCK TO DELIVER THE 2019 DODGE CHARGER SRT HELLCAT TO MY RESIDENCE. I WILL BE CALLING THE CLOSEST DODGE DEALER/ REPAIR CENTER FOR DIAGNOSTIC AND REPAIRS TO BE MADE. THANK GOD NO PEOPLE, INJURED, PROPERTIES OR VEHICLES WERE DAMAGED OR KILLED. .
I TOOK MY CAR TO GET A OIL CHANGE AT THE DODGE DEALERSHIP. WHEN IT WAS RETURNED TO ME I NOTICE THAT WHEN I TURN MY WHEEL ALL THE WAY TO A CERTAIN SIDE IT MAKES A LOUD RUBBING NOISE. THEY ROTATED MY TIRES AND CHANGED MY FLUIDS SO I BELIEVE IT WOULD EVENTUALLY GO AWAY. IT HASN'T
I TOOK MY CAR TO GET A OIL CHANGE AT THE DODGE DEALERSHIP. WHEN IT WAS RETURNED TO ME I NOTICE THAT WHEN I TURN MY WHEEL ALL THE WAY TO A CERTAIN SIDE IT MAKES A LOUD RUBBING NOISE. THEY ROTATED MY TIRES AND CHANGED MY FLUIDS SO I BELIEVE IT WOULD EVENTUALLY GO AWAY. IT HASN'T
WE'VE PURCHASED 15 PURSUIT RATED CHARGERS THIS YEAR. OUT OF THE 15 WE HAVE FOUND 2 SO FAR WITH STEERING FAILURES. ONE FAILURE WAS DURING IDLING FOR A PERIOD OF TIME, THE OTHER AFTER A HIGH SPEED PURSUIT CAUSING THE POWER STEERING TO FAIL UNDER EXTREME DRIVING CONDITIONS.*DT CONSUMER PURCHASED VEHICLES WITH THESE 2 VINS[XXX] AND [XXX]. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *DT VEHICLE TAKEN TO SERVICE DEALER.*JB
WE'VE PURCHASED 15 PURSUIT RATED CHARGERS THIS YEAR. OUT OF THE 15 WE HAVE FOUND 2 SO FAR WITH STEERING FAILURES. ONE FAILURE WAS DURING IDLING FOR A PERIOD OF TIME, THE OTHER AFTER A HIGH SPEED PURSUIT CAUSING THE POWER STEERING TO FAIL UNDER EXTREME DRIVING CONDITIONS.*DT CONSUMER PURCHASED VEHICLES WITH THESE 2 VINS[XXX] AND [XXX]. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *DT VEHICLE TAKEN TO SERVICE DEALER.*JB