1998 DODGE DURANGO Seats Problems

I WAS CROSSING THRU A UNPAVED ROAD WHICH WAS A LITTLE BUMPY ROCKING MY TRUCK FROM LEFT TO RIGHT AN MY DRIVER SEAT SLID FORWARD AN BACK IN WHICH I HEARD A SNAP AN MY SEAT DROPPED IN THE BACK AFTER SLIDING FORWARD AN BACK A COUPLE TIMES. NOW MY SEAT IS AT AN ODD POSITION AND WHEN I COME TO A STOP OR DRIVE OFF FROM A STOP MY SEAT SLIDES BACK OR FORWARD. VERY UNCOMFORTABLE. *TR

Mileage: 197,243

DATE COMPLAINT FILED: 04/26/2014 COMPONENT(S): SEATS DATE OF INCIDENT: 04/02/2010 NHTSA ID NUMBER: 10565005 VEHICLE IDENTIFICATION NO. (VIN): SUMMARY: THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR

Mileage: 198,000

THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR

Mileage: 127,000

DRIVERS SIDE ELECTRIC SEAT MOVES BACK WHEN ACCELERATING AND GOES FORWARD WHEN BRAKING FEELS LIKE YOUR GOING TO GO THROUGH THE WINDSHIELD. *TR

Mileage: 151,630

DRIVING ALONG WHEN SEAT TRACK "BROKE" SEAT NOW TRAVELS BACK AND FORWARD WHILE DRIVING, BRAKING OR ACCELLERATING...CAUSING MY BODY TO BE PUSHED FORWARD OR BACKWARD. COULD CAUSE AN ACCIDENT WITHIN ITSELF. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION. MY DURANGO ONLY HAS AROUND 87,000 ORIGINAL MILES AN EXTREMELY WELL TAKEN CARE OF TRUCK BUT WITH THIS PROBLEM, I FILL LIKE I AM DRIVING A BROKE DOWN PEICE OF SH.. AND I LOVE MY TRUCK. SEEMS LIKE I HAVE BEEN LUCKY FOR MINE TO HAVE LASTED AS LONG. *JS

Mileage: 87,000

WHILE ACCELERATING, HEARD A "SNAP" UNDER THE DRIVERS SEAT. THIS POWER SEAT NOW HAS A ROCKING MOTION WHEN ACCELERATING OR SLOWING DOWN. CHECKED THE INTERNET AND FOUND COUNTLESS NUMBER OF BLOGS AND COMMENTS ON THIS EXACT PROBLEM, WITH SOME SAYING THEIR SEAT IS ACTUALLY SLIDING BACK AND FORTH ON THE SEAT RAILS. THIS IS A KNOWN PROBLEM AND I CANNOT BELIEVE THAT THIS IS NOT A SAFETY ISSUE, WARRANTING SOME RECALL OR REMEDY BY CHRYSLER. IF THIS SEAT CAN SLIDE FREE IN A HARD ACCELERATION OR EMERGENCY STOP, THIS COULD CREATE ACCIDENT OR SEVERE INJURY. THIS HAS NOT BEEN ADDRESSED BY THE MANUFACTURER ! *TR

Mileage: 115,000

THE FRONT DRIVERS SEAT ROCKS BACK AND FORTH THE SEAT ADJUSTOR IS BROKEN NOT SURE HOW IT HAPPENED JUST WENT TO GO SOME WHERE ONE DAY AND IT STARTED ROCKING WHEN I WOULD ACCELERATE. *TR

Mileage: 110,256

THE BRACKET FOR THE DRIVER SIDE SEAT BROKE WHILE DRIVING MAKING THE SEAT ROCK BACK AND FORTH. HAD TO HOLD ONTO THE STEARING WHEEL TO MAKE IT HOME. AFTER REVIEWING SAW THAT THIS IS A COMMIN PROBLEM AND DODGE SHOULD FIX NOT HAVE ME PAY THE $400 I HAD TO PAY TO FIX THEIR FAULTY EQUIPMENT.

Mileage: 102,000

I HAVE A 98 DURANGO AND FOR THE LAST 4 YRS THE SEAT HAS MOVED ABOUT AN INCH BACK AND FORTH. NOW THEY SAY IT WONT PASS INSPECTION. *TR

I JUST PURCHASED A 1998 DODGE DURANGO WITH 116,000 MILES. WHEN I DROVE IT OFF THE DEALER'S LOT I NOTICED THE DRIVERS POWER SEAT TRAVELS AT LEAST AN INCH BACK AND FORTH WHEN ACCELERATING OR DECELERATING. THE DEALER SAYS THIS IS NORMAL FOR THIS MODEL. THE TRAVEL INTERFERES WITH BRAKING. ONLINE RESEARCH INDICATES THIS IS A COMMON PROBLEM. DODGE INDICATE THE PROBLEM IS A FAILURE CAUSED BY CRACKS IN THE SEAT TRACK. SHOULDN'T THE SEAT TRACK BE EXPECTED TO LAST AS LAST AS THE VEHICLE? *TR

Mileage: 116,000

THE DRIVER'S SEAT STARTED TO TRAVEL WHEN BRAKING. NOW THE SEAT WILL NOT STAY IN AN ADJUSTED POSITION. I AM CONCERNED BECAUSE THE SEAT WILL TRAVEL IN THE EVENT OF A CRASH. *TR

Mileage: 133,746

1998 DODGE DURANGO (PURCHASED NEW) DRIVERS POWER SEAT SLIDES UP TO 1+ INCHES BACKWARD AND FORWARD WHEN APPLYING BRAKES OR ACCELERATING. PROBLEM BEGAN SEVERAL YEARS AGO, THOUGHT IT WAS AN ISOLATED ISSUE TO MY VEHICLE, HOWEVER, UPON REVIEWING OTHER OWNERS' ONLINE COMMENTS IT APPEARS THAT THERE MAY BE HUNDREDS OR MORE WITH THIS SERIOUS SAFETY DEFECT. WHEN DRIVING, IF YOU DO NOT HOLD ONTO THE STEERING WHEEL 'TIGHTLY' YOU SLIDE 'BACK AND FORTH' TO THE POINT OF IT AFFECTING BOTH BRAKING AND ACCELERATION CONTROL OF THE VEHICLE. THIS IS ONLY ONE OF MANY WEBSITE LOCATIONS THAT HAS BEEN DESCRIBING THIS SERIOUS PROBLEM SINCE YEAR 2002 OR BEFORE. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/. *TR

I OWN A 1998 DODGE DURANGO 5.9L THAT HAS THE DRIVER SIDE SEAT BRACKET BROKEN AND THE SEAT SLIDES 1 INCH OR MORE WHEN BRAKING. AFTER DOING SOME RESEARCH I FIND OUT THAT THIS IS A COMMON PROBLEM. THERE ARE SEVERAL WEBSITES DISCUSSING THIS. THIS COULD BE A MAJOR PROBLEM IF AN ACCIDENT OCCURS RESULTING IN POSSIBLE FATALITIES. LINKS: HTTP://WWW.DODGETALK.COM/FORUMS/SHOWTHREAD.PHP?T=279098 HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ *CN

Mileage: 145,000

THE DRIVERS SEAT ROCKS BACK AND FORTH AS IF IT IS LOOSE IF NOT IN THE FULLY FORWARD OR FULLY REARWARD POSITIONS. I HAVE SEEN ON THE INTERNET FROM OTHER DODGE OWNERS THAT IT IS DUE TO THE SEAT RAILS (OR TRACKS) BEING CRACKED. *TR

Mileage: 126,228

98 DODGE DURANGO DRIVER SEAT FAILURE. THE DRIVER SEAT ROCKS UNLESS IN THE EXTREME FORWARD/BACK POSITIONS. THIS IS AN OBVIOUS DESIGN FLAW THAT HAPPENS IN A WIDE RANG OF DODGE SUVS/TRUCKS. IF I HIT THE BRAKES MY SEAT SLIDES FORWARD CAUSING ME TO UNINTENTIONALLY "SLAM" ON MY BRAKES. *TR

98 DODGE DURANGO DRIVE SIDE SEAT FAILURE. THE DRIVE SIDE SEAT ROCKS UNLESS IN THE EXTREME FORWARD/BACK POSITIONS. DEALERS WHAT $500-$900 TO FIX THIS COMMON PROBLEM THAT THEY CLAIM THEY NEVER HEARD OF. THIS IS AN OBVIOUS DESIGN FLAW THAT HAPPENS IN A WIDE RANG OF DODGE SUVS/TRUCKS. IF I HIT THE BRAKES MY SEAT SLIDES FORWARD CAUSING ME TO UNITENTIONALLY "SLAM" ON MY BRAKES. *TR

1998 DODGE DURANGO SLT DRIVERS POWER SEAT ROCKING AND TILTING DUE TO FAULTY POWER SEAT TRACK. *TR

Mileage: 152,000

TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE DRIVER'S SEAT SUDDENLY JERKS FORWARD. SHE DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 200,000.

Mileage: 200,000

THE DRIVERS SEAT A SLIDES BACK AND FORTH AND FEELS AS IF IT IS GOING TO COME OFF OF THE TRACKS. I SEE ON THE INTERNET THAT THIS IS A COMMON PROBLEM, HOWEVER, I TALKED WITH DODGE CUSTOMER CARE AND THEY SAY THEY HAVE NEVER HEARD OF IT. THIS IS A MAJOR SAFETY ISSUE IF THE SEAT BRACKET FAILS. *TR

Mileage: 85,000

THE DRIVER SEAT BROKE WHILE I WAS IN THE CAR. I LEANED BACK TO ADJUST MY COAT AND SEAT BELT AND THE SEAT BROKE OFF ITS MOUNTING TO THE FLOOR OF THE VEHICLE. IT ROCKED VIOLENTLY BACKWARD. I MOMENTARILY LOST CONTROL OF THE VEHICLE. HAD I BEEN IN TRAFFIC THIS COULD HAVE LED TO AN ACCIDENT. *TR

Mileage: 100,000

DRIVERS POWER SEAT IS ROCKING BACK AND FORTH. THERE WAS NO EVENT LEADING UP TO THE FAILURE. ONE DAY I GOT IN THE CAR AND IT WAS ROCKING. VEHICLE HAS NOT BEEN IN AN ACCIDENT AND FROM RESEARCH I HAVE DONE IT SEEMS THAT MANY OTHER 1998 DODGE DURANGO OWNERS ARE ALSO AFFECTED. THIS DEFECTIVE COMPONENT IS COSTING DURANGO OWNERS BETWEEN $500-$600 TO REPLACE. IF THIS SEAT ISSUE ISN'T ADDRESSED, IT CAN COST DODGE DURANGO OWNERS THEIR LIVES IF THESE "CHEAP" SEATS LET LOOSE DURING A COLLISION. I AM CALLING CHRYSLER CUSTOMER CARE TO REPORT PROBLEM. *JB

DRIVERS POWER SEAT USES PLASTIC NUTS THAT HAVE BOTH BROKEN REQUIRING ME TO BY A NEW SEAT FOR $500. THE NUTS ARE USED TO CHANGE THE LEVEL OF THE SEAT CUSHION AND AFTER THE NUT BROKE THE SEAT RECLINES BACK WHEN I EXCELLERATE MAKING IT DIFFICULT TO DRIVE AS YOU CAN IMAGINE.*AK

Mileage: 112,350

THE DRIVER'S SEAT LOOSENED FROM THE SEAT TRACKS, CAUSING THE SEAT TO MOVE BACK AND FORTH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

Mileage: 154,000

THE POWER ADJUSTER DRIVE SEAT BROKE, MAKING THE SEAT TOO LOOSE. IT MOVED BACK AND FORTH WHILE DRIVING, CAUSING A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED. *AK

THE DRIVER SIDE SEAT TRACK HAS BROKEN OFF. THE SEAT NOW WILL ROCK BACK AND FORTH WHEN THE VEHICLE IS IN MOTION. *AK

Mileage: 109,000

WHILE DRIVING 25 MPH FRONT DRIVER'S SIDE SEAT COLLAPSED BACKWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT FRONT SEAT NEEDED TO BE REPLACED , AND THE SEAT WAS ON BACK ORDER FROM THE MANUFACTURER. *AK

THE BRACKET THAT HOLDS THE DRIVERS SEAT DOWN IS MADE OUT OF PLASTIC AND IT BROKE WHEN I SAT IN IT AND LEANED BACK IN THE SEAT. I AM A 6'3" MAN THAT ONLY WEIGHTS ABOUT 190 LBS., IT SHOULD NOT HAVE BROKE. IT CONCERNS ME BECAUSE IF ALL I DID WAS LEAN BACK IN THE SEAT....WHAT WILL HAPPEN IN A AUTO ACCIDENT?*AK

THE DRIVER SEAT COLLAPSED WHILE THE CONSUMER WAS DRIVING. *MR THE CONSUMER REQUESTED REIMBURSEMENT. *SCC *JB

I WOULD LIKE TO REPORT 2 SAFTY DEFECTS WITH MY 1998 DODGE DURANGO. FIRST IS THE POOR QUALITY WHEEL STUDS. DURING VARIOUS TIRE ROTATIONS AT A QUALIFIED SERVICE CENTER, SIX STUDS HAVE BROKEN (TWICE AT THE DEALER). I'M REALLY WORRIED THAT AT SOME POINT A WHEEL MAY COME OFF WHILE I'M DRIVING. SECOND, THE DRIVERS POWER ADJUST SEAT ROCKS BACK AND FORTH DURING BRAKING & ACCELERATION. THIS IS ANNOYING AND I'M AFRAID THAT EVENTUALLY, IT'S GOING TO BREAK ALL THE WAY LOOSE.*JB

Mileage: 10,000

THE MECHANICAL CONNECTION BETWEEN THE FRONT CUSHION MOTOR AND THE FRONT OF THE SEAT FAILED, ALLOWING THE DRIVER'S SEAT TO ROCK BACK AND FORTH ABOUT 8 INCHES ON THE REAR SEAT PIVOT. THIS ROCKING MOTION RESULTS IN THE LIFTING OF THE DRIVER'S FOOT FROM THE BRAKE OR GAS PEDAL, AND A POSSIBLE LOSS OF VEHICLE CONTROL. IF BACKING UP, ESPECIALLY WHILE ON AN INCLINE, AND THE BRAKE IS APPLIED, THE SEAT WILL ROCK TO THE REAR, LIFTING THE DRIVER'S FOOT FROM THE BRAKE PEDAL. IF THE ACCELERATOR IS HIT TOO HARD IN DRIVE, THE FOOT IS LIFTED FROM THE ACCELERATOR, RESULTING IN A SUDDEN LOSS OF VEHICLE CONTROL.. *AK

WHILE PULLING VEHICLE OUT ONTO THE ROAD FRONT DRIVER'S SIDE SEAT BROKE. SEAT ITSELF ROCKS BACK AND FORTH. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

THE LUMBAR SUPPORT LEVER WAS ACTIVATED BY MY HUSBAND AND WHEN ACTIVATED, IT STICKS OUT BEYOND THE DRIVER'S SEAT ABOUT 1/2 INCH. WHEN I GOT INTO THE VEHICLE, MY LOWER BACK HIT THE LEVER RESULTING IN TWO BULGED DISCS AND A TEAR IN THE L4-S1 REGION ON THE RIGHT SIDE. THE SEVERITY OF THE INJURY HAS RESULTED IN APPROXIMATELY $10,000 OF MEDICAL BILLS. THIS IS OBVIOUSLY A DESIGN FLAW IN THAT A LUMBAR SUPPORT LEVER SHOULD NOT BE IN THE PATHWAY OF ONE'S BACK WHEN ENTERING THE VEHICLE.*AK

DRIVER'S SIDE SEAT IS FASTENED TO AN ELECTRICAL MOTOR WITH A THREE INCH PIECE OF PLASTIC. PLASTIC PIECE HAD SNAPPED IN HALF WHICH HAS CAUSED SEAT TO BACK AWAY FROM SEAT FRAME WHILE DRIVING. THIS HAS CAUSED SEAT TO FULLY COLLAPSE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE DRIVING 65 MPH NOTICED THAT DRIVER'S SEAT WAS ROCKING BACK AND FORTH. VEHICLE AT DEALER AT THIS TIME.*AK

FRONT OF DRIVER'S SEAT HAS SEPARATED FROM TRACK. DEALER HAS BEEN NOTIFIED, AND TOLD CONSUMER THAT PARTS WERE ON BACK ORDER.*AK DEALER REPLACED TRACK. BACK SEAT BUCKLE BROKE. *SLC

PLASTIC TILT SEAT MOTOR WHICH OPERATES DIFFERENT SEATING POSITIONS BROKE. THIS PART ALSO HOLDS SEAT TO FRAME. PLEASE GIVE FURTHER DETAILS. *AK

WHILE DRIVING ABS LIGHT COME ON UNEXPECTEDLY AND STAYED ON. THEY COULD NOT FIND THE PROBLEM TO FIX IT CORRECTLY. *AK THE SPEEDOMETER JUMPS TO 100MPH AND FALLS TO 0 MPH INTERMITTENTLY. THE TRANSMISSION IS SLIPPING AND THE OVERDRIVE HARNESS IS STUCK. THE BRAKE PEDAL GOES TO THE FLOOR, THE DEALER REPLACED THE BRAKE COMPONENTS. THE INTERIOR LIGHTS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE POWER DOOR LOCKS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE REAR SEAT WOULDN'T FOLD UP. THE CONSUMER HEARD A RATTLING NOISE COMING FROM THE LEFT FRONT WHEEL AREA. THE RIGHT REAR PANEL CAME LOOSE. MOTOR OIL WAS FOUND IN THE MASTER CYLINDER. *SLC

INTERIOR HEADLINER, SEAT CUSHION AND INTERIOR TRIM PANEL MATERIAL LOOSE. MJS

FRONT DRIVER'S SEAT IS HELD DOWN WITH A PLASTIC PIECE.NOW SEATS ROCKS TO THE BACK. ALSO, WITH SUDDEN ACCELERATION FRONT SEAT TILTS. *AK

NOTICED DRIVER'S SEAT ROCKING FORCE AND AFT DURING ACCELERATION AND STOPPING. TOOK VEHICLE TO DEALER FOR REPAIR. DEALER SAID PARTS ON ORDER. PARTS NEVER ARRIVED. DEALER NOW CLAIMS SITUATION NORMAL. FAILURE OF THIS COMPONENT DURING OPERATION WILL RESULT IN LOSS OF VEHICLE CONTROL LEADING TO POSSIBLE INJURY AND/OR DAMAGE.

THIRD ROW OF SEATS, WHEN APPLYING THE LATCH TO GET OUT OF THE VEHICLE, THE THIRD ROW OF SEATS WON'T ALLOW THE DOOR TO OPEN. *AK

SEAT BACK REPAIRED AND ULTIMATELY REPLACED. YH

SEAT BELT WEB IS IN CLOSE PROXIMITY TO SECOND ROW SEAT BASE LATCH MECHANISM FOR THE OUTSIDE SEAT AND CAN DROP DOWN, INTERFERING WITH THE LATCH. SEAT WILL PIVOT BACK TO ITS NORMAL POSITION, BUT MAY NOT BE PROPERLY LATCHED. IF THIS HAPPENS AND VEHICLE WASTO MAKE A MANEUVER, SUCH AS HARD BRAKING, THE SECOND ROW OUTSIDE SEAT CAN PIVOT FORWARD AND HIT DRIVER IN BACK OF HEAD. *AK