2004 DODGE DURANGO Electrical System Problems

251 complaints about Electrical System

251
Complaints
5
Crashes
57
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (251)

Oct 4, 2024 Crash

I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.

Jul 3, 2023 Fire

Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.

Mar 23, 2023

While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.

Jul 8, 2022

While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.

Sep 25, 2021

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

Jan 6, 2021

GOOD DAY I OWN A PRECIOUS 04 DODGE DURANGO I'VE BEEN MAINTAINING WELL OVER THE YEARS. BUT AS OF LATE SOME ISSUES AROSE WITH MY AIR BAG SENSOR AND OIL LIGHT FLICKERING ON DASH WHEN BRAKE AT IDLE. I DON'T DRIVE TOO FREQUENTLY EXCEPT THE NORMAL WORK SCHEDULE MON-FRI SO I DONT GO FAR ESPECIALLY SINCE THESE PROBLEMS AROSE NEVER BEEN IN AN ACCIDENT NOR INTERGRATED PARTS

Jun 16, 2020

TRANSMISSION MOTOR CASE ACTUATOR SWITCHES ON AND OFF ON IT'S OWN OR WHEN I HIT THE UNLOCK BUTTON ON THE REMOTE. THE SVC 4WD/4LO SERVICE ENGINE LIGHTS COME ON AND OFF AT RANDOM TIMES AS I AM DRIVING. AT TIMES IT WON'T MOVE ALTHOUGH EVERYTHING IS ON AND WAS RUNNING FINE A MOMENT AGO ESPECIALLY WHEN YOU COME TO A STOP OR SLOW DOWN. *TR

Mileage: 147,500

Dec 31, 2019

WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND WE ARE STILL CURRENTLY MAKING PAYMENTS ON THIS VEHICLE FOR ANOTHER YEAR AND A HALF AT-LEAST.

Oct 6, 2019

VEHICLE WILL DIE WITHOUT WARNING YOU HOLE DRIVING CAUSING A SERIOUS RISK FOR COLLISION. ENGINE STOPS RUNNING AND IS VERY HARD TO STEER OR STOP WITH NO POWER.

Sep 5, 2019

COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET

Mileage: 130,000

Apr 2, 2019

I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.

Mileage: 120,000

Mar 19, 2019

ABOUT A WEEK AGO MY ALTERNATOR AND BATTERY HAD TO BE REPLACED, A DAY OR TWO AFTER I HAD THEM REPLACED I WAS PULLING OUT ONTO A STATE ROAD AND I HEARD SOMETHING GOT CRUNCHED, SO I STOPPED AND GOT OUT ANS LOOKED AND NOTHING. GOT BACK IN RHE CAR AND PUT IT IN DRIVE AND I LOOKED DOWN AT MY DASH AND HEART SOMETHING TRYING TO ENGAGE AND ON MH DASH MY SVC 4WD LIGHT STARTED FLASHING.. IM NOT SURE HOW RO FIX IT OR WHAT TO DO, IT DOES IT QUITE FREQUENTLY. I OPENED THE TRUNK AND HEARD IT TRYING TO ENGAGE. STOPPED AT A STOP LIGHT, I CAN HEAR IT TRYING TO ENGAGE TO 4 WD. I HAVE BEEN LOOKING INTO THIA AND I SEE SEVERAL CONSUMERS HAVE HAD THE SAME ISSUES. IT SEEMS DODGE SHOULD BEABLE TO COME UP WITH A PERMANENT FIX, BUT NO RECALLS YET... MY MAIN CONCERN IS, WHAT HAPPENS IF IM DOING 80 MPS ON THE FREEWAY AND IT TRIES TO ENGAGE INTO 4LOW?? THANK YOU FOR YOUR TIME!!

Mar 4, 2019

I HAD STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT. AS SOON AS I TOOK MY FOOT OFF BRAKE & ONTO GAS, CAR COMPLETELY STOPPED AND SHUT OFF, LEAVING THE CAR IN THE MIDDLE OF THE INTERSECTION. IT WAS RAINING & SIMILAR HAS HAPPENED TWICE BEFORE DURING RAIN. BOTH PREVIOUS TIMES THOUGH, ALL ELECTRICAL SYSTEMS WOULD WORK BUT I WOULD HAVE TO WAIT ABOUT 15 MINUTES UNTIL CAR WOULD RESTART. THIS TIME HOWEVER, NOTHING WAS WORKING, NOT EVEN HAZARD FLASHERS. EVERY TIME I TRIED RESTARTING, DASHBOARD LIGHTS WOULD BLINK RANDOMLY. I TOOK THE BATTERY TO BE TESTED, WHICH TESTED FINE. IT HAS NOW BEEN 3 DAYS AND CAR WILL NOT RESTART, SAME LIGHTING ISSUES WHEN EVER I HAVE THE KEY IN THE IGNITION, AND NOTHING ELECTRICAL IS WORKING INCLUDING THE KEY TO UNLOCK THE DOORS REMOTELY.

Mileage: 153,000

Feb 24, 2019

THE TRANSFER CASE RANDOMLY SHIFTS INTO 4 WHEEL LOCK AND EVEN 4-LO. THIS HAPPENS EVEN WHEN DRIVING. I CURRENTLY ONLY DRIVE ON CITY STREETS AS I AM CONCERNED THAT IT WILL CAUSE ANY ACCIDENT OR DAMAGE THE VEHICLE IF IT SHIFTS INTO 4-LO AT HIGHER SPEEDS. THE TRANSFER CASE IS CURRENTLY STUCK IN 4 WHEEL LOCK, WHICH MAKES IT VERY HARD TO TURN. I HAVE READ IN FORUMS THAT MOST PEOPLE DISCONNECT THEIR TRANSFER CASE MOTOR, LOSING FUNCTIONALITY BUT MAKING THE TRUCK SAFER. I CANNOT DISCONNECT THE TRANSFER CARE MOTOR WHILE IT IS STUCK IN 4 WHEN LOCK. DODGE SHOULD BE HELD RESPONSIBLE AND FORCED TO FIX ALL THESE VEHICLES.

Mileage: 204,000

Feb 21, 2019

I AM ORIGINAL OWNER AND LOVE MY DURANGO BUT SINCE I HAVE OWNED IT I CANNOT DRIVE IN RAIN. THE VEHICLE SPUTTERS AND DIES AND CHECK ENGINE LIGHT COMES ON. I FOUND SEVERAL PLACES ONLINE OF PEOPLE WITH SAME COMPLAINT AND THE ISSUE IS THE ORIGINAL COWL. I LOOKED AND MINE DOES NOT HAVE A TALLER RIDGE AROUND THE WIPER BOLTS OR A RIDGE TO DIVERT THE WATER FROM RUNNING INTO MY ENGINE. I NEED THE 2ND GENERATION COWL THAT WAS IMPROVED PART #55362453AK OUR FAMILY ALWAYS BUYS DODGE, MY HUSBAND HAS THE 1500 TRUCK AS WELL AS MY DAUGHTER. I DON'T UNDERSTAND WHY DODGE HAS NOT PUT A RECALL OUT ON THIS ISSUES THAT SO MANY ARE COMPLAINING ABOUT. I HAVE TAKEN MY DURANGO SEVERAL TIMES TO THE SERVICE DEPT. AND THEY COULD NEVER FIND THE PROBLEM BUT ONLINE AFTER SEEING EVERYONE WITH SAME ISSUE AND HOW THEY ARE REPAIRING I KNOW I NEED THIS PART. I RAN WATER DIRECTLY OVER THE WINDSHIELD AND AS IT WENT OVER THE EXISTING COWL IT DID INDEED DUMP INTO MY ENGINE AND STARTED SPUTTERING AND SHUT OFF. I TRIED TO FIND THE PART BUT THEY ARE COSTING $180 WITH SHIPPING AND ANOTHER $130 TO HAVE INSTALLED. I NEED THIS PART LIKE SO MANY OTHER DODGE OWNERS AND THERE SHOULD HAVE BEEN A RECALL FOR THIS ONGOING ISSUE. IT IS NOT SAFE FOR US BECAUSE THE VEHICLES STALL IN TRAFFIC AND WE HAVE TO AVOID COLLISIONS WITH OTHER DRIVERS AS WELL AS CREATING TRAFFIC JAMS. I HAVE TO KEEP MY VEHICLE PARKED UNDER A ROOF TO AVOID RAIN AND I CANNOT DRIVE WHEN IT IS RAINING. THIS HAS BEEN AN ONGOING ISSUES SINCE I HAVE OWNED FROM 2004 TO PRESENT.

Feb 16, 2019

KEY FHOB'S HAVE NOT BEEN WORKING FOR A WHILE. REPLACE BATTERY STILL NOT WORKING. NOW MY SHIFT MOTOR ON THE TRANSFER CASE IS RANDOMLY SHIFTING AND LOCKING IN 4WD HIGH. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS WHILE PARKED IN THE PARKING LOT THEN WHEN YOU GO TO DRIVE HARD TO TURN OR GET OUT OF 4WD. WHEN IT LOCKS IN 4WD IT IS NEARLY IMPOSSIBLE TO BACK UP. IT DOESN'T SEEM TO MATTER WHETHER YOU'RE PARKED DRIVING ON CITY STREETS OR ON THE HIGHWAY. HOWEVER, WHEN IT HAPPEN IT CAN LEAD TO INABILITY TO STEER AND CONTROL THE VEHICLE. THIS IS VERY DANGEROUS AND CAN ALSO LEAD TO SUBSTANTIAL COSTLY REPAIRS FROM BEING IN 4WD AND NOT ON THE CORRECT SURFACE. REVIEWING MANY ON-LINE FORUMS I'M FINDING THAT THERE ARE SEVERAL OTHERS THAT ARE EXPERIENCING THE SAME ISSUE. ALTHOUGH THERE HAVE BEEN MANY ATTEMPT TO CORRECT THE PROBLEM THERE SEEMS TO BE AN UNWILLINGNESS TO HELP OR DIAGNOSE THE ISSUE. MANY REPAIRS HAVE BEEN DONE AND HAS NOT RESOLVED THE ISSUE OR TEMPORARILY FIXS IT AND THEN RIGHT BACK TO THE SAME ISSUE.

Mileage: 120,000

Dec 31, 2018

TAKATA RECALL AND ELECTRICAL INTERIOR LIGHTS STAY ON DIMMER DON'T WORK NEEDS CLUSTER REPLACED DEALER SAYS THAT IT MAY NOT BE AVAILABLE AFTER KEEPING MY CAR FOR 5 DAYS AS OF TODAY 12 -31-18 THEY SAY THEY CAN'T GIVE IT BACK TO ME BECAUSE OF THE ELECTRIC RECALL!?

Mileage: 140,000

Nov 24, 2018

TRUCK SWITCHES TO 4WD ON ITS OWN AND DOES NOT ALLOW ME TO SWITCH BACK TO REGULAR AWD. THE "SERVICE 4WD" LIGHT COMES ON. MECHANICS HAVE INDICATED THE TRANSFER CASE SHIFT MOTOR MAY NEED TO BE REPLACED; BUT, NONE ARE AVAILABLE. ALSO, THERE IS NO GUARANTEE THAT WOULD FIX THE DANGEROUS PROBLEM OF SWITCHING TO 4WD.

Mileage: 180,000

Nov 18, 2018

2004 DODGE DURANGO 5.7 HEMI THESE VEHICLES ARE SHUTTING OFF WITHOUT WARNING NO STEERING, BRAKES LIGHTS, HAZARDS, NOTHING IS OPERABLE VEHICLE DOESN'T STUTTER OR STALL AT ALL NO WARING LIGHTS JUST SHUTS RIGHT OFF MULTIPLE PEOPLE ARE REPORTING THE EXACT SAME PROBLEM THIS IS A SERIOUS DEFECT AS THERE AREN'T ANY CODES OR SIGNS OF FAILURE

Mileage: 120,000

Aug 19, 2018

MY 2004 DODGE DURANGO HAS THE 5.7 HEMI. DURING HEAVY RAINS THE ENGINE WOULD START TO RUN ROUGH AND THE ELECTRICAL SYSTEM SHUT DOWN ON ME THREE DIFFERENT TIMES IN THE MIDDLE OF DRIVING DUE TO THE RAIN. DURING THIS ELECTRICAL SHUTDOWN STEERING WAS IMPOSSIBLE AND I WOULD HAVE TO STOP THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE VEHICLE DID THIS TO ME ONE TIME IN THE MIDDLE OF TURNING AT AN INTERSECTION. FORTUNATELY NO ACCIDENT OCCURED. I FOUND THAT THE ISSUE WAS BEING CAUSED BY A FAULTY SEAL AT THE WIPER COWL. THIS LEAK LATER BLEW MY ENGINE AS THE WATER LEAK FOUND IT'S WAY INTO THE CYLINDERS AND BLEW A PISTON ROD. I WAS TOLD THAT THIS DEFECT HAS BEEN REPORTED TO CHRYSLER BY HUNDREDS OF PEOPLE.

Mileage: 176,000

Mar 22, 2018 Fire

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE WARMING UP THE UNOCCUPIED VEHICLE FOR APPROXIMATELY 10 TO 15 MINUTES, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT AUCTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 140,000. FIRE MARSHALL DETERMINED THE CAUSE OF THE FIRE WAS WIRING. *TT

Mileage: 140,000

Jan 22, 2018

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD THE CONSUMER STATED HAD A RECALL FOR AIRBAGS AND THE INSTRUMENT CLUSTER. THE CONSUMER STATED BATTERY DISCHARGED IN A VERY SHORT PERIOD OF TIME AFTER THE IGNITION SWITCH WAS MOVED TO THE OF POSITION. THE CONSUMER STATED IT WAS OVER 2 YEARS AND THE RECALL REPAIRS STILL HAD NOT BEEN COMPLETED. *JS

Jun 2, 2017

OVER HEATED SURPATIN BELT BROKE ..THEN THE AIR CONDITIONER COMPRESSOR WHENT OUT .AN THE PULL CHAIN

Mileage: 9,345

May 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. DURING INCLEMENT WEATHER, WATER INTRUSION OCCURRED NEAR THE FRONT OF THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT OWNED THE VEHICLE FOR LESS THAN 30 DAYS. ALSO, WHEN THE VEHICLE WAS DRIVEN THROUGH AN AUTOMATIC CAR WASH IN NEUTRAL, THE VEHICLE FAILED TO RESTART AND ONLY RESTARTED AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 129,000

Jan 11, 2017

DRIVING AT 30MPH ON CITY ROAD THE DURANGO LOST FULL POWER. NO POWER STEERING, BRAKES OR ACCELERATION WITH GAS. HAD TO PUT DURANGO IN NEUTRAL AND TURN KEY OFF AND BACK ON. AFTERWARDS IT WAS NORMAL AGAIN. VERY DANGEROUS AND SCARED TO DRIVE WITH FAMILY IN IT. *TR

Mileage: 88,000

Dec 20, 2016

HEAD LIGHTS FLICKER OFF AND ON WHILE DRIVING AT NIGHT! *TR

Mileage: 150,000

Sep 20, 2016

THE BLACK BOX ON THE INSIDE OF THE DASH GOT SO HOT THAT IT MELTED OFF THE ACTUATOR FOR THE BLEND DOOR. I CURRENTLY HAVE NO CONTROL OF MY AIR PLACEMENT. I WAS SITTING IDLE WITH THE HEAT ON THEN NOTICED A PLASTIC BURNING SMELL COMING FROM THE DASH AREA.

Sep 6, 2016

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.

Mileage: 197,800

Jul 18, 2016

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE SERVICE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN SHORT IN THE ELECTRICAL SYSTEM THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.

Mileage: 150,000

May 24, 2016

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

Apr 28, 2016

MY VEHICLE IS HAVING PROBLEMS WITH THE INSTRUMENT PANEL THAT PREVIOUSLY HAD A RECALL FOR ELECTRICAL ISSUES AND IT IS SHOWING ELECTRICAL ISSUES AGAIN EVERY LIGHT IS COMING ON AND GOING OFF AND AT TIMES I AM NOT ABLE TO TAKE MY CAR OUT OF PARK AND IT NONE OF THE GAUGES WORK.

Mileage: 148,000

Apr 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 07V092000 (ELECTRICAL SYSTEM). THE DEALER DID NOT INFORM THE CONTACT OF THE TWO RECALLS. THE CONTACT WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER TO REMEDY THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 7, 2016 Fire

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

Mar 2, 2016 Fire

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, SMOKE BEGAN TO ENTER THE VEHICLE FROM THE DASHBOARD. WITHIN MINUTES, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VEHICLE WAS DESTROYED.

Mileage: 135,000

Feb 11, 2016

IN EARLY NOVEMBER 2015 WHILE DRIVING 45-50 MPH THE INSTRUMENT PANEL RANDOMLY WENT HAYWIRE AND ALL THE LIGHTS STARTED FLASHING AND THE INTERIOR LIGHTS AT THE SAME TIME. ABOUT TWO WEEKS LATER I REALIZED THAT THE OUTSIDE HEADLIGHTS WERE ALSO FLICKERING WHEN THE INSIDE LIGHTS FLICKERED. I TOOK TO THE LOCAL DEALERSHIP AND AFTER 4 DAY'S I WAS TOLD THEY COULD NOT RE-PRODUCE THE ISSUE. I QUIT DRIVING AFTER DARK DUE TO THE LACK OF CONTROL IN KEEPING THE LIGHTS ON THEN NOTICED I WOULD HAVE INTERMITTENT FLICKERING WITH THE HEADLIGHT KNOB OFF. AFTER RESEARCHING THE DODGE FORUMS AND RULING OUT THE FUSES I PURCHASED A NEW "REDESIGNED" HEADLIGHT SWITCH AND INSTALLED IT. TOOK CARE OF ALL THE FLICKERING LIGHT ISSUES AND NOW I CAN DRIVE AT NIGHT AGAIN.

Mileage: 145,000

Feb 9, 2016

ROD PIERCED THRU THE BOTTOM OF ENGINE AND LOCKED UP (110K MILES), FAMILY ON BOARD AND HAPPENED WHILE TURNING AT BUSY INTERSECTION.. HAD TO REPLACE ENGINE USED( FOUND ONE WITH 70K, WAITING ON THIS ONE TO DO THE SAME) CONSUMES TONS OF OIL. ELECTRICAL WITHIN DRIVER SEAT AND CD PLAYER ARE FAULTY/BROKEN. RUST ON REAR OUTER WHEEL WELLS. (NOTICED THIS RUST IS APPARENT IN EVERY SAME MODEL MAKE YEAR THAT I RUN ACROSS)

Dec 26, 2015

I PURCHASED THE VEHICLE IN 2009, WITHIN A 1 YEARS, I NOTICED WHILE DRIVING DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES STALL OUT. I TOOK IT TO THE DEALER IN 2011 AND THEY REPLACED THE INTAKE GASKETS. I AM NOW REALING THAT THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD HAVE HAD A RECALL ON IT.

Mileage: 105,520

Dec 26, 2015

I HAVE A 2004 DODGE DURANGO 5.7 AND IT HAS BEEN HAVING AN ISSUE WITH THE BATTERY CONTINUOUSLY DRAINING. IT STARTED IN NOV 2014 WHEN THE BATTERY DRAINED AND WOULD NOT HOLD A CHARGE. I LET THE VEHICLE SIT UNTIL MARCH 2015, WHEN I NEED AN INSPECTION, THE SHOP RECOMMENDED I PURCHASE A NEW BATTERY. I DID AND THE BATTERY DRAINED WITH 3 WEEKS, SO I EVENTUALLY SCHEDULE AN APPT. WITH THE DEALER TO HAVE A DRAIN ON THE BATTERY CHECK, THEY SENT THE VEHICLE BACK STATING THERE WAS NO DRAWL ON THE BATTERY, IT SAT FOR MONTHS AGAIN, BECAUSE IT DRAINED BACK OUT. IN NOV. 2015 I FOUND OUT ABOUT THE G07 INSTRUMENT PANEL RECALL AND TOOK IT BACK TO THE DEALER FOR THAT. THEY CLAIMED THEY REPAIRED A WIRE IN THE PANEL AND THAT FIXED THE DRAIN, HOWEVER I STILL LOST POWER 2 WEEKS LATER. I THEN TOOK IT TO ANOTHER DEALER TO HAVE THE RECALL CHECKED AGAIN, BECAUSE OF A DEAD BATTERY AGAIN THE HEADLIGHTS AND INTERIOR DASH LIGHTS WOULD FLICKER ON AND OFF. 3 DAYS LATER STILL NOTHING THEY STATED THEY WERE UNABLE TO DUPLICATE FAILURE AND THEY DID NOT FIND ANY DRAIN OR FLICKERING. THE VERY MOMENT I PICKED UP THE VEHICLE AND DROVE IT HOME WITH MY HEADLIGHTS ON THEY BEGAN TO FLICKER ON AND OFF. TWO DAYS LATER MY BATTERY WAS DEAD AGAIN. THIS MAKES NO SENSE TO ME THAT THE DEALER CAN NOT PIN POINT ANYTHING, SO I BEGAN TO PROCEED TO FIX ON MY OWN, I HAVE FOUND THAT THE HEADLIGHT SWITCH WAS SHORTED OUT CAUSING THE LIGHTS TO GO ON AND OFF, AND I REPLACED IT. I STILL HAVE A DRAIN SOMEWHERE THOUGH, BATTERY DIED WITHIN 8 HOURS OF THE LAST START.

Dec 15, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 07V092000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 20, 2015

THIS COMPLAIN INVOLVE SEVERAL ISSUES THAT CONSTANTLY HAPPENS. THE FIRST ISSUE IS THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY AND I CAN HEAR A BUZZING SOUND WHEN IT DOES THIS. THE SECOND IS THAT THE BATTERY DIES AND I HAVE TO JUMP START OR CHARGE IT MANUALLY MOST DAYS. THIRD, EVERY DAY I HAVE TO POUR COOLANT INTO MY RADIATOR BECAUSE THERE IS A LEAK SOMEWHERE EITHER THE WATER PUMP OR RADIATOR. FOURTH, WHEN IT RAINS, WATER GETS INSIDE VIA THE DOOR SEAMS. FIFTH, THEN MY RADIO/DVD PLAYER STOPPED WORKING AND I HAD TO PULL THE FUSE BECAUSE IT WOULD NOT TURN OFF. SIXTH, MY HEAD LIGHTS GOES VERY DIM AND EVEN SOMETIMES SHUT OFF. THIS IS VERY SCARY IN THE MIDDLE OF THE NIGHT COMING HOME FROM WORK. SEVENTH ISSUE INVOLVES THE ENGINE STALLING ON SEVERAL OCCASIONS, MOSTLY WHEN ITS POURING DOWN RAINING.

Mileage: 229,500

Sep 10, 2015

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE WOULD NOT START AT TIMES, AND THE ONLY WAY TO GET IT TO START, WAS TO PUMP THE GAS. UPDATED 12/09/15. * JB

Jul 15, 2015

WHEN IT RAINS THE VEHICLE STARTS TO "CHUG". WHEN I APPROACH AN INTERSECTION/ STOP LIGHT OR ATTEMPT TO SLOW DOWN THE VEHICE WILL CUT OFF. I THEN HAVE NO POWER AND CAN NOT RESTART THE VEHICLE FOR SEVERAL MINUTES. LAST WEEK WHILE GOING TO CROSS THE HIGHWAY IN THE RAIN THE VEHCLE CUT OFF IN THE MIDDLE OF THE ROAD. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I HAVE TAKEN IT TO 2 MECHANICS AND THEY CAN NOT FIND THE PROBLEM. IT HAS HAPPENED SEVERAL TIMES OVER THE YEARS BUT HAS GOTTEN MUCH WORSE. I HAVE JUST BEEN MADE AWARE OF THIS SITE TO FILE A COMPLAINT.

Mileage: 199,990

Jun 8, 2015

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS DISENGAGED. THE CONTACT CONTINUED TO DRIVE AND THE LIGHTS ILLUMINATED AFTER APPROXIMATELY FOUR MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING IN THE RAIN AT 75 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE AND THE BATTERY WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED EACH TIME IT WAS DRIVEN IN THE RAIN AS WELL AS WHEN DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

May 18, 2015

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTIONED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V817000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM), BUT DID NOT RECALL RECEIVING A NOTIFICATION LETTER AND WAS NOT SURE WHEN THE DEALER WOULD REMEDY THIS RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 4, 2014

ALL ALERT LIGHTS ON DASH REMAIN ON. WINDOWS HEADLIGHTS, SPEEDOMETER, WIPERS ALL NOT WORKING. *TR

Mileage: 126,000

Oct 1, 2014

WE PURCHASED OUR PRE-OWNED 2004 5.7 LIMITED EDITION IN JANUARY 2007. IT HAD AROUND 40,000 MILES. WITHIN A YEAR OR SO AFTER, THE CD CHANGER STOPPED WORKING, AND THEN THE RADIO WOULD SOMETIMES NOT WORK AFTER HEAVY RAIN. DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES TURN-OFF, LEAVING ME AND 2 SMALL KIDS STRANDED ON THE SIDE OF THE HIGHWAY UNTIL THE RAIN LIGHTENED ENOUGH FOR THE CAR TO START AGAIN. WHENEVER WE WOULD TAKE THE CAR IN TO BE REPAIRED FOR THIS PROBLEM, WE WERE ALWAYS TOLD THEY COULDN'T FIND ANYTHING WRONG THAT WOULD CAUSE THOSE TYPES OF PROBLEMS, BUT WE HAD NUMEROUS REPAIRS THAT WE NOW THINK WERE PROBABLY RELATED TO THE WATER PROBLEM, SUCH AS A NEW STARTER, REPAIRS FOR A COOLANT LEAK,ETC. IN EARLY 2014 THE CAR BEGAN HAVING PROBLEMS WITH OVERHEATING. A FEW DAYS AFTER A TWO OR THREE DAY PERIOD OF NEAR CONSTANT RAIN I WENT TO START THE CAR AND IT SOUNDED LIKE IT WAS FLOODED OR SOMETHING. THEN THERE WAS A LONG BANG FOLLOWED BY A TERRIBLE NOISE COMING FROM THE ENGINE. HAD IT TOWED AND LOOKED AT BY TWO DIFFERENT MECHANICS WHO SAID THERE WAS A HOLE IN THE BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. I JUST RECENTLY DECIDED TO SEARCH THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD THIS PROBLEM AND HAVE FOUND HUNDREDS OF POSTS BY CONSUMERS WHO HAD THIS VERY SAME THING HAPPEN TO THIS MODEL DODGE DURANGO. IT SEEMS APPROPRIATE FOR DODGE TO BE INVESTIGATED FOR THIS AND PAY US FOR THOUSANDS OF DOLLARS SPENT ON REPAIRS, TOWS, HAVING TO SIT DANGEROUSLY ON THE SIDE OF HIGHWAYS WHEN THE CAR WOULD TURN OF IN THE HEAVY RAIN, AND THE FACT THAT WE ENDED UP JUST HAVING TO JUNK OUR CAR FOR A FEW HUNDRED BUCKS AND WILL NOW HAVE TO PURCHASE A BRAND NEW CAR WE CANNOT AFFORD WHEN WE HAD JUST PAID THIS ONE OFF TWO YEARS PRIOR. THEY SHOULD BE HELD ACCOUNTABLE FOR BASICALLY SELLING CARS WITH DEFECTIVE COMPONENTS TO UNSUSPECTING BUYERS FOR TENS OF THOUSANDS OF DOLLARS!!! *TR

Sep 5, 2014

THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR

Sep 5, 2014

THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR

Aug 15, 2014

WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR

Mileage: 123,000

Aug 10, 2014

MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR

Mileage: 125,562

Jul 11, 2014

MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL. *TR

Mileage: 119,000

May 28, 2014

I HAVE A 2004 DODGE DURANGO SLT, 2-WHEEL DRIVE, 8 CYLINDER, HEMI MAGNUM. MY PROBLEM IS THAT WHENEVER IT RAINS OR I GO THROUGH A CAR WASH OR IT SNOWS, MY CAR ACTS LIKE IT WANTS TO CUT OFF WHEN I COME TO A STOP. IT GASPS FOR AIR. SOMETIMES IT DOES CUT OFF, BUT IT QUICKLY STARTS BACK AGAIN. ONCE IT STOPS RAINING, MY CAR ACTS NORMAL AGAIN. I'VE TAKEN IT TO A DODGE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM, AND EVERY TIME THE TECHNICIAN CANNOT FIND ANYTHING WRONG WITH IT. HE EVEN DROVE IT IN THE RAIN. THE ANSWER SEEMS SO SIMPLE, BUT NO ONE CAN SEEM TO FIND ANYTHING WRONG WITH MY VEHICLE. NOW I'M AFRAID TO DRIVE IT WHEN IT RAINS. *TR

Mileage: 179,000

Apr 23, 2014

2004 DODGE DURANGO LIMITED, 5.7L HEMI, PURCHASED ON 5/15/13. EXTENDED WARRANTY PURCHASED WITH VEHICLE AT TIME OF SALE. VEHICLE HAS BEEN RETURNED FOR SERVICE FIVE TIMES TO DATE FOR SAME ROOT ISSUE. IN UNDER ONE YEAR, ONLY APPROXIMATELY 2600 MILES HAVE BEEN DRIVEN DUE TO LACK OF RELIABILITY AND SERVICE RELATED PROBLEMS. IN THIS CASE, THE ROOT PROBLEM IS KNOWN TO THE SERVICE DEPARTMENT AND IS NOT UNIQUE TO THIS SPECIFIC VEHICLE, BUT RATHER A KNOWN ISSUE WITH THIS YEAR, MAKE AND MODEL. CHRYSLER IS UNABLE TO PROVIDE DIRECTION OR ANY TECHNICAL SUPPORT TO ASSIST THE SERVICE DEPARTMENT WITH SOLVING THE ISSUE. IT HAS BEEN CLEARLY ACKNOWLEDGED BY THE DEALERSHIP SERVICE DEPARTMENT, AS WELL AS CHRYSLER DIRECTLY, THAT THIS MATTER INVOLVES A MANUFACTURING DEFECT THAT HAS NOT BEEN CORRECTED AND WAS NEVER ISSUED AS A RECALL. MOST RECENTLY, I WAS NOTIFIED THAT ENGINE DAMAGE HAD BEEN REPAIRED AND THE VEHICLE WAS READY TO BE PICKED UP. IN THE SAME CONVERSATION, HOWEVER, I WAS ADVISED THAT THE CAUSE OF THE DAMAGE, BEING THE DEFECT THAT ALLOWS WATER TO ENTER THE ENGINE COMPARTMENT DURING HEAVY RAIN OR CAR WASHES, WAS NOT RECTIFIED. THIS ISSUE IS CLEARLY UNRESOLVED AND THE SAFETY OF MY FAMILY AND OTHER MOTORISTS COULD BE IN JEOPARDY IF CATASTROPHIC ENGINE FAILURE WERE TO OCCUR. CHRYSLER HAS OPTED TO IGNORE THIS FREQUENTLY REPORTED ISSUE AND SIMPLY PUSH THOSE WHO COMPLAIN AWAY. *TR

Mileage: 71,000

Apr 13, 2014

I BOUGHT MY 04 DURANGO FROM A DEALER AND IM OUTSIDE OF WARRANTY I'M A LITTLE IRRITATED WITH MY WIFE CALLING ME COMPLAINING SHE IS STRANDED! I PAID BIG MONEY FOR THIS TRUCK AND DON'T THINK I SHOULD BE RESPONSIBLE FOR PAYING A MECHANIC TO PLAY GUESS AND CHECK. I HAVE MY TRUCK RANDOMLY SHIFTING IN AND OUT OF 4LOCK MOSTLY WHILE DRIVING SLOW BUT HAS HAPPENED ON THE EXPRESSWAY IM WORRIED FOR DAMAGE TO MY TRANSFERCASE FROM THIS I CANT AFFORD TO REPLACE A TRANSFERCASE LET ALONE THE TRUCK ITS SELF I SEE ALOT OF OTHERS WITH THE SAME ISSUE AND I THINK IT SHOULD BE A RECALL BEFORE SOMEONE IS HURT BY THIS COMMON PROBLEM. *JS

Mileage: 120,000

Apr 11, 2014 Fire

TRUCK WAS PARKED IN THE DRIVEWAY AND IT WAS RAINING AND WITHOUT WARNING THE LIGHTS TURNED ON AND SMOKE WAS SEEN FROM THE HOOD, THE KEY WAS NOT IN THE IGNITION OR NO ONE WAS NEAR THE TRUCK AT THE TIME THE FIRE DEPARTMENT WAS CALLED IN AND THE BATTERY WAS DISCONNECTED. THE TRUCK WAS TAKEN TO THE DEALER FOR REPAIRS AND $1000.00 WAS SPENT ON REPAIRS AND WHEN THE TRUCK WAS TAKEN FOR A CAR WASH THE SAME THING HAPPENED AGAIN THE DODGE DEALER DOES NOT KNOW WHAT CAUSES THE WATER TO GO IN TO THE ENGINE I WAS TOLD TO CHANGE THE SPARK PLUG WIRES AND CABLES ANOTHER $600.00 BUT I WAS TOLD THAT AS WATER KEEPS GOING IN THE SAME PROBLEM MAY OCCUR. TESTS WERE DONE IN THE DODGE DEALER SHOP AND THEY CONFIRMED THAT WATER IS GOING IN TO THE ENGINE BUT CANNOT EXPLAIN WHY AND HOW TO RESOLVE IT. IF DRIVING AND IT RAINS THIS MAY CAUSE AN ACCIDENT IF THE TRUCK TURNS OFF WHILE DRIVING. *JS

Mileage: 110,000

Apr 8, 2014

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHENEVER BEING DRIVEN IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING EACH TIME IT WOULD RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200

Apr 1, 2014

WHEN RAINING VEHICLE WANTS TO SHUT OFF DUE TO WATER RUNNING DOWN THE HOOD/ WINDSHIELD COWL AND DIRECTLY RUNNING ONTO ENGINE ELECTRICAL COMPONENTS. PERFORM A SEARCH FOR VEHICLE AND ISSUE. I AM NOT THE ONLY ONE TO HAVE THIS ISSUE. *TR

Mileage: 101,000

Mar 21, 2014

OEM CD PLAYER HAS BECOME INOPERABLE DUE TO BATTERY CHANGE. THIS IS A KNOWN ISSUE WITH ALL MAKES AND MODELS OF DCC. EVEN NEW 2013 AND 2014 MODELS. DCC REFUSES TO DO ANYTHING ABOUT THIS. DEALERS CHARGE BIG BUCKS TO RE-FLASH CONTROL MODULE SO THAT CD PLAYER IS AGAIN RECOGNIZED BY COMPUTER. WHY SHOULD A VEHICLE HAVE TO BE RE PROGRAMMED EVERY TIME A BATTERY GOES DEAD? THIS IS AN OBVIOUS DESIGN FLAW IN SOFTWARE AND THE PUBLIC SHOULD NOT BE FOOTING THE BILL FOR IT. *TR

Mileage: 161,000

Feb 28, 2014

DURING MEDIUM/HEAVY RAIN THE ENGINE STALLS BADLY OR COMPLETELY DIES. ALSO HAPPENS DURING CAR WASHES, THOUGH NOT A SAFETY ISSUE THEN- JUST AGGRAVATING! :( RESTARTS ONLY AFTER RAIN SUBSIDES. THIS CREATES A VERY DANGEROUS DRIVING CONDITION- FOR MYSELF AND THOSE VEHICLES AROUND ME. MY RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE. DESPITE COUNTLESS COMPLAINTS, IT APPEARS DODGE HAS REFUSED TO ACKNOWLEDGE OR ADDRESS IT FOR SEVERAL YEARS, ALIENATING MANY PREVIOUSLY LOYAL CUSTOMERS (THIS WAS A VERY POPULAR SUV). THE FACTORY WARANTY WAS EXPIRED/NEAR TO EXPIRE WHEN MOST OF US BEGAN TO EXPERIENCE THIS SO WE HAD LITTLE RECOURSE. AS MY VEHICLE WAS PURCHASED NEW AND HAS LOW MILES FOR ITS AGE, I PLAN TO KEEP IT FOR THE FORESEEABLE FUTURE- CIRCUMSTANCES PERMITTING... THANK YOU FOR LETTING ME POST MY CONCERN HERE! I HOPE SOMETHING CAN BE DONE TO CORRECT THIS VERY SERIOUS ISSUE. LONG OVERDUE! STEP UP CHRYSLER AND STAND BEHIND YOUR PRODUCT. THANK YOU AGAIN FOR GIVING ATTENTION TO MY CONCERN. :) *TR

Mileage: 41,500

Jan 29, 2014

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE EXTERIOR LIGHTS AND THE RADIO THEN IMMEDIATELY BECAME INOPERABLE. THE DRIVER AND PASSENGER'S SIDE DOORS AND REAR HATCH ALSO BECAME INOPERABLE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

Jan 17, 2014

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHENEVER WATER CAME IN CONTACT WITH THE VEHICLE SUCH A RAIN, DRIVING THROUGH A DEEP PUDDLE OR GOING THROUGH A CAR WASH FOR INSTANCE, THE VEHICLE WOULD STALL. THE FAILURE WAS RECURRING. THE MECHANIC DIAGNOSED THAT THE AIR TEMPERATURE SENSOR AND THE ELECTRIC THROTTLE NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Jan 14, 2014

WATER IS GETTING UNDER THE COWL AND ONTO MY MOTOR. I HAVE TAKEN MY 2004 HEMI DURANGO TO SEVERAL SHOPS/DEALERS AND THE WATER IS CAUSING ALL KINDS OF PROBLEMS. THE CYLINDERS ARE MISFIRING, SOME OF THE METAL PARTS UNDER THE HOOD HAVE RUSTED IRREPARABLY (IE. MOTOR HEAT GUARDS), THE WINDSHIELD GETS ICE ON THE INSIDE OF THE VEHICLE, MY HEADLIGHTS BLINK ON AND OFF WHILE DRIVING, THE HEAT WORKS ONLY SOMETIMES DUE TO THE WIRES UNDER THE PASSENGER SIDE DASH GETTING WET, AND THIS WATER GETTING THROUGH IS ALSO CAUSING MY CAR TO STALL OR ALMOST STALL EVERY TIME IT RAINS OR TAKE IT THROUGH A CAR WASH. THIS WATER IS CAUSING ELECTRICAL PROBLEMS. IT IS ALSO RUSTING HORRIBLY FAST NEAR THE WHEEL WELLS AND ON THE BACK TRUNK HATCH. WITHIN ONLY 2 WEEKS OF COLD WEATHER I NOW HAVE A SOLID HOLE FROM THE RUST. WHY CAN'T THEY RECALL SOME PARTS AND FIX THIS? THE DEALER IS NO HELP, THEY ONLY WANT TO CHARGE ME HUGE AMOUNTS OF MONEY TO REPAIR PROBLEMS THAT WERE FACTORY DEFECTS. *TR

Mileage: 110,000

Nov 28, 2013

GOES IN AND OUT OF 4 WHEEL DRIVE BY ITSELF. *TR

Mileage: 110,000

Oct 25, 2013

THE ELECTRICAL PORTION STARTED AFTER I FIRST PURCHASED THE VEHICLE. THE ISSUE WORSENED AFTER SOMEONE BROKE INTO THE VEHICLE. THE CAR WOULDN'T STAY CHARGED, AND I ENDED UP NEEDING A TOW EVERY OTHER WEEK. MY CAR INSURANCE WENT UP TO $550.00 A MONTH. I WAS ALWAYS STRANDED. THE PROBLEM WAS WORSE IN THE RAIN. SOMETIMES THE CAR WOULD CUT OFF WHILE DRIVING, IT DID IT ONCE ON THE HIGHWAY AND I SAW A SEMI COMING DOWN THE HIGHWAY AND I THOUGHT I WAS DEAD. I GOT IT STARTED AND PULLED OVER TO THE SHOULDER BECAUSE I DIDN'T HAVE ENOUGH SPEED TO GET OUT THE WAY. EVENTUALLY IT COULDN'T' START ANYMORE. I HAD IT SITTING FOR A YEAR AS I KEPT MAKING LOAN PAYMENTS. I FIXED ONE THING AFTER THE OTHER...THINKING IT WAS THE PROBLEM...THE CAR WOULD START AND DIE A FEW DAYS LATER. THIS LAST TIME I CHANGED THE STARTER FOR THE THIRD TIME. A ROD WAS THROWN AND THE ENGINE IS LOCKED. I WASN'T EVEN DRIVING THE VEHICLE, IT STARTED AFTER 3RD STARTER WAS INSTALLED AND A CRUNCH NOISE SOUNDED A FEW MINUTES LATER WHILE TRYING TO GIVE THE BATTERY SOME JUICE. I TOWED IT INTO ANOTHER SHOP AND THEY CONFIRMED THE ENGINE IS GONE. I HAD TO PAY FULL COVERAGE INSURANCE BECAUSE IT'S FINANCED AND A CAR NOTE FOR A TRUCK THAT'S GONE. I'VE SEARCHED ONLINE AND DODGE KNOWS AND HASN'T TAKEN RESPONSIBILITY. INVOLUNTARY REPOSSESSION WOULD BE FUTILE BECAUSE AFTER THE FEE FOR REPO, TOWING, STORAGE..I WILL OWE MORE THAN WHAT I HAVE LEFT TO PAY, $5000.00 AND STILL NOT EVEN SCRAP METAL. I'VE READ SO MANY DISCUSSION BOARD POST, CONSUMER BLOGS ON THIS MODEL AND 'M FLOORED. I GUESS THE COMPLAINTS ARE RECENT BECAUSE ONE YOU GET TO LIKE 70,00 MILE YOU ARE TOAST. I DON'T DRIVE TO WORK, ONLY ON THE WEEKENDS AND I TAKE GOOD CARE OF MY TRUCK AND NOW I HAVE NOTHING BUT PAYMENTS AND METAL THAT LOOKS PRETTY ON THE OUTSIDE. *TR

Mileage: 75,000

Oct 23, 2013

MY TRUCK WAS PARKED IN THE DRIVEWAY, IT WAS RAINING AND THEN THE LIGHTS STARTED FLICKERING WITHOUT THE KEYS BEING IN THE IGNITION. I TRIED TO MOVE THE TRUCK TO THE INSIDE OF THE GARAGE AND THE SMOKE CAME OUT OF THE HOOD AND FROM UNDER THE DASH. I TURNED THE TRUCK OFF AND THE ENGINE REMAINED RUNNING, WE HAD TO CALL THE FIRE DEPARTMENT BECAUSE IT WAS SMOKING AND THE KEYS WERE OFF. THE FIRE DEPARTMENT CAME AND REMOVED THE BATTERY AND SAID IT MAY BE A SHORT WHEN IT RAINED. THE TRUCK IS IN THE GARAGE I CANT DRIVE IT WHEN IT RAINS BECAUSE WATER GOES IN TO THE TRUCK FROM THE FRONT I CAN ACTUALLY SEE WATER LEAKING INTO THE FLOOR. I OWNED THE TRUCK FOR 3 YEARS AND NEVER HAD THIS PROBLEM UNTIL IT REACHED 100,000 MILES. *TR

Mileage: 101,763

Oct 13, 2013 Fire

I HAVE A 2004 DODGE DURANGO 5.7 V8 IT WAS PARKED IN DRIVEWAY AND IT WAS RAINING, THE LIGHTS STARTED BLINKING WITHOUT THE KEYS OR ANY POWER GOING TO THE TRUCK. I TRIED TO MOVE THE TRUCK INTO THE GARAGE TO CHECK ON IT AND IT STARTED SMOKING ON THE INTERIOR AND SMOKE FROM THE HOOD. I TURNED THE TRUCK OFF AND THE ENGINE KEPT RUNNING WITHOUT THE KEYS IN THE IGNITION. I OPENED THE HOOD AND REMOVED THE CABLES FROM THE BATTERY, THE FIRE AND POLICE WERE CALLED. WHEN THE POLICE ARRIVED THEY CHECKED THE TRUCK AND SAID THAT WATER WAS COMING IN FROM THE FRONT OF THE FUSE BOX AND THAT IT MAY HAVE CAUSED A SHORT THAT MADE THE LIGHTS BLINK. MY TRUCK IS CURRENTLY IN MY GARAGE AND I AM NOT DRIVING IT AT THIS TIME I TRIED TO TURN IT ON JUST TO WARM IT UP BUT THE BATTERY IS DEAD SO I AM NOT GOING TO TRY AND DRIVE IT BECAUSE I NOTICED THAT A LOT OF PEOPLE THAT EXPERIENCE THE SAME PROBLEM ENDED UP WITH A BLOWN MOTOR AND I DON'T WANT THAT TO HAPPEN TO ME. *TR

Mileage: 10,137

Sep 6, 2013

MY 2004 DODGE DURANGO LIMITED STALLS AT SLOW SPEEDS AND WHEN COMING TO A STOP AND ALSO WHILE MAKING TURNS. HAVE HAD AT DEALERSHIP AND THEY CANNOT FIND OUT WHAT IS CAUSING THIS SINCE THERE ARE NO ENGINE CODES. VEHICLE IS BECOMING VERY DANGEROUS TO DRIVE DUE TO THIS ISSUE. DURANGO HAS A 5.7 HEMI ENGINE. WHY IS THERE NO RECALLS ON THIS ISSUE WHEN IT INVOLVES OVER FOUR YEARS OF PRODUCTION? ARE WE WAITING ON A INCIDENT LIKE TOYOTA HAD BEFORE WE REACT? THIS HAS HAPPENED TO DURANGO'S WITH MILEAGE LOW TO HIGH. PLEASE HELP US NOW ON THIS ISSUE BEFORE IT HAPPENS TO YOU. THANKS !

Mileage: 90,000

Aug 13, 2013

MY 2004 DODGE DURANGO SAT OUTSIDE IN THE RAIN WHILE I WAS AWAY ON A TRIP WHEN IT RETURNED AND RESTARTED IT, I HEARD A LOAD POP AND THE ENGINE IDLING ROUGH, GOT OUT TO CHECK AND SEEN AND SMELLED OIL COMING OUT OF THE SIDE OF THE ENGINE BLOCK. MOTORS TOAST, GOOD JOB CHRYSLER FOR A QUALITY PRODUCT! *TR

Mileage: 146,000

Jul 15, 2013

VEHICLE WAS RUNNING FINE UNTIL STORM CAME THROUGH DUMPING CONTINUOUS RAIN ON VEHICLE. I WENT TO MOVE THE VEHICLE LATER THAT DAY AND NOTICED STANDING WATER ON DRIVERS SIDE FLOORBOARD/CARPET. IT WAS SOAKED! I WENT TO START THE ENGINE IT DIDN'T RESPOND INITIALLY SO I TURNED IGNITION BACKWARDS (OFF DIRECTION) AND TRIED TO RESTART. AT THAT MOMENT IT STARTED VERY ROUGH AND MADE A LOUD NOISE FROM THE ENGINE AND CONTINUALLY DOES SO WHENEVER IT IS STARTED NOW. I CAN'T AND DON'T DRIVE IT. LOOKING CLOSER UNDER THE HOOD APPARENTLY WATER IS GETTING INSIDE THE ENGINE COMPARTMENT WHEN IT RAINS. THE BLACK MATERIAL LINING UNDER THE HOOD WAS SOAKED ALSO. ON THE ENGINE THERE WERE WATER DROPLETS AND MOST COMPONENTS OF THE ENGINE HAD DRIED WATER MARKS/STREAKS THROUGHOUT THE COMPARTMENT.

Mileage: 122,226

Jun 22, 2013

MY WELL-MAINTAINED 2004 DODGE DURANGO SLT BEGAN DOING SOMETHING BIZARRE A FEW MONTHS AGO AT ABOUT 120,000 MILES. THIS HAS 4.7L V8 AND THE AWD-4HI-4LO 2-SPEED TRANSFER CASE. THE "SERVICE 4WD" AND THE TRACTION CONTROL LIGHT BEGAN FLASHING, AND IT FELT LIKE THE TRANSFER CASE WAS STUCK IN 4HI WITH THE TIRES GRABBING ON A TURN. THE SELECTOR KNOB ON THE DASH WOULD NOT FUNCTION. I BROUGHT THE TRUCK TO MY MECHANIC WHO CHECKED THE FUNCTION OF THE TRANSFER CASE MOTOR, INSPECTED THE MOTOR AND WIRING, AND CHANGED THE TRANSFER CASE FLUID AGAIN. I CALLED MY LOCAL CHRYSLER DEALER AND THEY ADVISED THAT THEY WOULD NEED TO CHANGE THE TRANSFER CASE MOTOR. THE MOTOR COSTS $1190 PLUS TWO HOURS LABOR AND TWO QUARTS OF ATF+4 FLUID. I BROUGHT THE TRUCK BACK TO MY MECHANIC AND HE SAID THERE IS NOTHING WRONG WITH THE MOTOR OR THE TRANSFER CASE OR THE DASH SELECTOR KNOB. HE SAID HE BELIEVES THIS IS A CONTROL MODULE OR PROGRAMMING ISSUE. I GOT A THIRD OPINION AT MY LOCAL LEE MYLES. THEY CONCURRED THAT THERE IS NOTHING WRONG WITH THE TRANSFER CASE MOTOR AND THERE MUST BE SOME ISSUE WITH THE COMPUTER, PROGRAMMING, OR ONE OR MORE OF THE CONTROL MODULES. THE TRUCK CONTINUES TO DO THE SAME THING. THE MALFUNCTION CONDITION EXISTS APPROXIMATELY 65% OF THE TIME. I CAN'T AFFORD TO BRING TO THE DEALER NOW AND SPEND OVER $1300 FOR A REPAIR THAT I DO NOT THINK WILL CORRECT THE PROBLEM. I HAVE READ ON MANY MESSAGE BOARDS THAT THIS SEEMS TO BE A VERY COMMON ISSUE WITH 2004-2006 DURANGOS AND CHANGING THE MOTOR, OR THE SWITCH DOES NOT HELP THE SITUATION. I ALSO NOTICE THAT AT TIMES WHEN I OPEN THE DOORS OR UNLOCK THE DOORS WITH THE KEY FOB, I CAN HEAR THE TRANSFER CASE MOTOR CYCLING. THIS SEEMS TO BE AN ELECTRICAL OR PROGRAMMING ISSUE. IT IS VERY DIFFICULT TO TURN THE WHEELS AT LOW SPEEDS WHEN THE MALFUNCTION CONDITION EXISTS AND I FEAR THIS IS STRAINING THE TRANSMISSION. *TR

Mileage: 120,000

Apr 20, 2013

WENT OUT TO START 2004 DODGE DURANGO MORNING AFTER A HEAVY RAIN, TURNED KEY AND ROD WENT THRU BLOCK. HAD PROBLEMS WITH IT WHEN IT RAINED (CAUSED MULTIPLE MISFIRES) FOUND OUT LATER AFTER THE ENGINE BLEW THAT THE COMPANY WAS AWARE OF THE COWL LEAKAGE PROBLEM THAT ALLOWS WATER TO LEAK ONTO MOTOR. THINK THERE SHOULD OF BEEN A RECALL OR LETTER ADVISING US THIS NEEDED FIXED. EVIDENTIALLY THESE COMPLAINTS AREN'T BEING READ OR NO ONE IS PAYING ATTENTION TO THEM. GUESS WERE ALL SCREWED BY DODGE. VEHICLE WAS MAINTAINED PROPER EVERY 3000 MILES JUST FOR INFORMATION DODGE WILL NOT HELP ANYONE IF ENGINE IS OUT OF WARRANTY, THEY WILL TELL YOU YOUR ON YOUR OWN. SALE, SALE, SALE, YOUR DODGE DURANGO AND DON'T BUY ANOTHER ONE. SALE IT AND DON'T KEEP BECAUSE IT WILL HAPPEN AGAIN. BY SELLING IT THE PROBLEM IS THEN SOLVED BECAUSE DODGE OR THESE GUYS WONT DO ANYTHING FOR YOU. *TR

Mileage: 180,000

Apr 13, 2013 Fire

VEHICLE WAS PARKED ON A RESIDENTIAL SIDE STREET FOR APPROXIMATELY 5 HOURS WHEN IT CAUGHT FIRE UNDER THE HOOD. THE ENTIRE FRONT END AND DASH WAS DESTROYED. THE FIRE DEPARTMENT STATED IT APPEARED TO BE AN OBVIOUS ELECTRICAL PROBLEM, SO THEY DID NOT NEED TO INVESTIGATE FURTHER. THEY HAD TO REMOVE THE INTERIOR ROOF BECAUSE THE WIRING HAD STARTED BURNING ALONG THE EDGES OF THE ROOF INTERIOR. THE VEHICLE WAS UP-TO-DATE ON FACTORY RECALLS, AND DESPITE THIS, IT STILL BURNED. I DID NOT RECEIVE A WARNING, THE INSTRUMENT PANEL WAS CLEAR, AND THE 2004 DURANGO ONLY HAD ABOUT 75500 MILES AS OF 4/2013. I WAS THE SOLE OWNER. *TR

Mileage: 75,500

Apr 7, 2013

PURCHASED MY HEMI DODGE DURANGO 2004, WITH APPROX. 90,000 MILES ON IT. ONLY 20,000 MILES INTO THE PURCHASE, TURNING FROM A COMPLETE STOP ACCELERATING INTO A 40 MPH. LANE AT APPROX. 25-35 MPH, (CLUNK) AFTER HEARING A LOUD THUMP, CAR WOULD NOT MOVE. TOWED TO EXPERIENCED MAINTENANCE, CONTACTED MY LOCAL CHRYSLER MAINTENANCE DEPT., ONLY OPTION TO RESOLVE MY MATTER WAS TO REPLACE MY NOW DEAD 110,000 MILE ENGINE WITH A RE BUILT ENGINE AT A PURCHASE PRICE OF $2,500/APPROX.70,000 MILES. APPROX. 15,000 MILES AND ONLY LOCAL DRIVING (3 MILES TOPS/PER DAY), I AM EXPERIENCEING FAULTS WHICH LEAD ME TO BELIEVE, I WILL EXPERIENCE THIS UNFORTUNATE PROBLEM AGAIN. VEHICLE ALSO, TURNS OFF IN HEAVY RAIN, AIR BAGS ALERTS ARE FAULTY, STEREO EQIPMENT FAULTY, ELECTICAL SEATING FAULTY. PLEASE ADVISE. *TR

Mileage: 110,000

Mar 26, 2013

ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. THIS IS THE 2ND TIME THIS HAS OCCURRED. *TR

Mileage: 71,000

Feb 10, 2013

WENT TO THE REPAIR FACILITY TO HAVE CAR LOOKED AT CODE P2302 CAME UP WHEN CHECKING THE COMPUTER WAS INFORMED THAT WOULD NEED A NEW PCM REPLACED WITH A NEW FACTORY ONE AND ABOUT 3 WEEKS AGO LIGHT CAME BACK ON AND WHEN TRYING TO CLEAR IT THE LIGHT BLINKS AND JUST STAYS ON BOTH TIMES THE CODE P2302 CAME ON THE IGNITION COIL FOR THAT CYLINDER WAS CRACKED AND THE PLASTIC WAS MELTED. *TR

Mileage: 118,523

Feb 7, 2013

BOUGHT THIS 04 DURANGO WITH A HEMI, IN 2010. IT HAS ALWAYS HAD A PROBLEM WITH RUNNING ROUGH OR STALLING AFTER/DURING RAIN. SOMETHING IS GETTING WET? DEALERSHIP TRIED TO FIX IT A COUPLE OF TIMES. IT WORKS FINE AFTER IT DRIES. ALSO THERE WAS A RECALL IN 2004 FOR POSITIVE BATTERY CABLE FAILURE POSSIBLY CAUSING FIRE. THIS VEHICLE WAS TAKEN IN TO HAVE THE REPAIR FOR THIS RECALL (#D40) IN 2007. THE SAME BATTERY CABLE IS NOW FAILING AND IS IN THE SHOP FOR REPAIR. THE BATTERY CABLES ARE NOT AVAILABLE AFTER MARKET SO THEY HAVE BEEN ORDERED FROM DODGE. THERE IS NO PROVISION IN THE RECALL TO REPAIR WHEN THE THING FAILS EVEN AFTER IT WAS FIXED. IT STARTED HAVING ALL KINDS OF ELECTRICAL ISSUES SO I BROUGHT IT TO REPAIR SHOP (NOT DEALERSHIP). DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I DID CALL DAIMLER/CHRYSLER RECALL CENTER AND THEY WERE VERY NICE, TOLD ME TO SEND IN ALL THE INFORMATION TO THEM FOR POSSIBLE REIMBURSEMENT. THE RECALL IS GOOD FOR 10 YEARS, AND I BELIEVE IT SHOULD BE INVESTIGATED FURTHER. THIS IS 9 YEARS LATER, BUT EVIDENTLY THE RECALL REPAIR HAS FAILED. *TR

Mileage: 94,000

Dec 19, 2012

TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR

Mileage: 96,000

Dec 11, 2012 Fire

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SEVERAL HOURS AFTER PARKING THE VEHICLE FOR THE NIGHT, THE VEHICLE AUTOMATICALLY POWERED ON WITHOUT THE KEY BEING IN THE IGNITION AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT SMOKE AND BURNING FUMES WERE EMITTING THROUGH THE VENTS. THE CONTACT STATED THAT IN ORDER TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND REPLACED AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE MOON ROOF AND WATER SEEPING IN, CAUSING AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

Mileage: 90,000

Nov 13, 2012

WHEN THE MULTIFUNCTION TURN SIGNAL SWITCH IS USED, THE VEHICLE INTERMITTENTLY ACTIVATES THE OPPOSITE DIRECTION INSTRUMENT CLUSTER LIGHT AND EXTERIOR TURN SIGNAL LAMPS. THE EXACT SAME PROBLEM, SYMPTOMS AND PART NUMBER INVOLVED FOR THE 2004 DODGE DURANGO SLT EXHIBITS SAME SYMPTOMS AND INVOLVES THE SAME PART THAT NHTSA ACTION NUMBER PE08059 REPORT DATE OF NOVEMBER 12, 2012 REFERENCES WHICH HAS RESULTING IN AN FACTORY EXTENDED RECALL FOR DODGE/ RAM 3500 WHICH USE THE EXACT SAME TURN SIGNAL MULTI SWITCH PART NUMBER INVOLVED IN THE ABOVE STATED RECALL. WITH COUNTLESS REPORTS OF THIS MULTISWITCH INCORRECTLY ILLUMINATING THE OPPOSITE INTENDED TURNING DIRECTION. THIS DEFECTIVE SWITCH CREATES A GREAT DANGER AND POTENTIAL DISASTER FOR MANY ON THE ROADWAY. *TR

Mileage: 110,211

Oct 25, 2012

WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR

Mileage: 80,000

Oct 9, 2012

THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR

Mileage: 120,000

Feb 1, 2012 Fire

MY PASSENGER AND I WERE SITTING AT A RED LIGHT. THE CHECK ENGINE OF MY 2004 DODGE DURANGO LIMITED (5.7LTR) CAME ON, THEN THE BATTERY LIGHT CAME ON AND BOTH OF THOSE LIGHTS STARTED TO FLICKER. THERE WAS A LOUD SQUEAL AND A POP, THEN THE ENGINE STALLED AND I FELT THE BRAKE PEDAL FALL STRAIGHT TO THE FLOOR. WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT, WHICH QUICKLY TURNED A THICK BLACK COLOR. I COULDN'T EVEN SEE THROUGH THE SMOKE, AS IT WAS SO DENSE. I GRABBED MY PHONE AND PROCEEDED TO CALL ROADSIDE ASSISTANCE TO GET THE VEHICLE OFF OF THE ROAD (THE VEHICLE WAS BLOCKING A LANE OF A MAJOR HIGHWAY IN MY TOWN). I STARTED TO SMELL BURNING PLASTIC AND THOUGHT, "AM I ON FIRE?". MY PASSENGER INSTRUCTED ME TO LOWER MY WINDOW BECAUSE ANOTHER DRIVER WAS YELLING SOMETHING AND MAKING HAND GESTURES. WHEN I TRIED TO USE THE WINDOWS, I NOTICED THAT I HAD LOST ALL POWER. IN A PANIC I OPENED THE DOOR AND INSTRUCTED MY PASSENGER TO DO THE SAME. THAT WAS WHEN WE HEARD WHAT THE OTHER DRIVERS WERE SCREAMING. "GET OUT OF THE TRUCK, IT'S ON FIRE!". WHEN I TURNED TO GET OUT OF THE VEHICLE, THAT WAS WHEN I SAW THE FLAMES FLOWING UP THE WINDSHIELD ABOUT 4" LONG. WE JUMPED OUT OF THE VEHICLE AND RAN ACROSS THE ROAD TO THE CURB, TURNED TO VIEW THE VEHICLE, SEEN THAT IT WAS A LARGE FIRE AND DECIDED TO RUN ABOUT 200-300 FEET AWAY FROM IT. JUST IN CASE IT EXPLODED. THE FIREMEN WERE THERE IN UNDER A MINUTE, BUT THE VEHICLE WAS ENGULFED IN FLAMES IN ABOUT 30 TO 45 SECONDS. I HAVE A LARGE FAMILY AND IT'S A GOOD THING THEY WERE NOT ALL WITH ME, AS IS THE CASE 90% OF THE TIME. I DO NOT KNOW IF I WOULD'VE HAD TIME TO GET THREE SMALL CHILDREN OUT OF THEIR CARSEATS IN TIME. THIS COULD'VE ENDED MUCH WORSE THAN IT DID. *TR

Mileage: 104,000

Dec 31, 2011

I BOUGHT MY DURANGO AT A USED DEALERS. IT HAD 56000 MILES ONE OWNER, 2010, CENTER COLUMN PANEL OVER HEATED AND YOU COULD SMELL PLASTIC BURNING. THE RADIO SHUT OFF THE AIR CONDITION CONTROLS WELL ACTUALLY EVERYTHING WAS SO HOT YOU HAD TO TURN OFF TRUCK TO LET THAT CENTER PANEL COOL DOWN BEFORE YOU COULD TURN THEM OFF,THE NEXT THING I STARTED HEARING A BAD SHIFTING NOISE AND IT BANGED REALLY LOUD LIKE FROM THE REAR END I ASSUMED. NO MATTER IF YOU WERE DRIVING SLOW OR FAST THE TRUCK WOULD DOWNSHIFT AND SOUNDING LIKE A ROD OR SOMETHING WAS GOING TO COME THROUGH THE FLOOR. I HAVE ALL OF THE MAINTENANCE DOWN WHEN WAS TOLD BUT THIS DIDN'T HELP AT THE TIME THE DOWNSHIFTING STARTED IT WAS 90,000 MILES ,NOW I AM AT 93,000 -OR 98,000 MILES AND SOMETHING IS REALLY KNOCKING TO ME I THOUGHT IT MIGHT HAVE BEEN A FAN HITTING THE RADIATOR BUT NOT THE CASE, IT ALSO STALLS OUT IN THE RAIN AND ENGINE WONT START UNTIL AFTER RAIN HAS STOPPED, IT STALLS OUT ON SUNNY DAYS FOR NO REASON. YOU STILL HERE A THUD NOISE OR IT DOWNSHIFTING HARD AT 15 MILES AN HOUR OR IF YOU GO ANY SPEED IT CONTINUES TO DOWN SHIFT SHAKING THE VEHICLE. THE WINDSHIELD WASHER BUTTON BROKEN OFF FROM UNDER THE HOOD THE RUBBER AROUND THE HOOD KEEPS FALLING OFF INSIDE PANEL LIGHTS ARE SHORTING OUT. WHATS WRONG WITH THIS TRUCK GOOD CARE FANTASTIC VEHICLE LOVE IT BUT IT HAS ISSUES BAD ISSUES. NOT DRIVABLE 930000# *KB

Mileage: 89,000

Dec 31, 2011

AT 93000 MILES WHEEL INDICATOR LIGHT STAYS ON REPLACED TIRE AT NORMAL TIME TO CHANGE, BUT LIGHT DOES NOT GO OUT. ALSO HAVING OTHER INSIDE PROBLEMS, ENGINE IS MAKING BAD NOISES, WIPERS DON'T WORK HALF THE TIME, AIR CONDITIONER NOT BLOWING COOL AIR EVEN HAVING IT FILLED WITH FREEON, CENTER PANEL OVER HEATS. AIR BAG LIGHT COME ON AND OFF WHILE DRIVING WITH NO ONE ELSE IN TRUCK. *KB

Mileage: 93,000

Oct 12, 2011

WHEN DRIVING THROUGH A PUDDLE, THE ENGINE STALLS AND THE POWER STEERING GOES OUT. I WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION FOR 2-3 MINUTES UNTIL I WAS ABLE TO RESTART THE CAR. *KB

Mileage: 110,000

Sep 24, 2011

NEEDING MORE INFO ON JUST WHAT DOES THE GAS CAP DO. SO FAR I'VE HAD MY ENGINE LIGHT COME ON, AND WAS TOLD IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. MY LATEST DISCOVERY, I GOT IN MY VEHICLE, TURNED ON THE IGNITION, AND THE CAR EVENTUALLY DIED, WITH NO FURTHER TURNOVER. I GOT OUT OF THE VEHICLE, THOUGHT OF CHECKING THE GAS CAP, MADE A FEW TURNS, AND GOT BACK INTO MY VEHICLE, AND, IT TURNED OVER WITHOUT DIFFICULTY. WHAT OTHER FEATURES DOES THIS ITEM HAVE THAT I SHOULD BE AWARE OF? *TR

Jun 13, 2011 Fire

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS STARTED FLASHING AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SHE HAD PROBLEMS STARTING THE VEHICLE BEFORE THE FAILURE OCCURRED THEREFORE, SHE HAD TO JUMP STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BATTERY CABLE SHORTED OUT, MELTING THE EGR TUBE DUE TO THE CLUSTER BEING PROGRAM INCORRECTLY. AS A RESULT, THE BATTERY CABLE AND THE EGR TUBE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V578000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

Mileage: 104,000

Jun 1, 2011 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE HORN BEGAN TO SOUND, THE DOOR LOCKS BEGAN TO UNLOCK AND LOCK. SMOKE BEGAN TO RISE FROM THE DASHBOARD, AND ONE OF THE ENGINE PISTONS CAME THROUGH THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HER HOME WHERE IT REMAINED PARKED. THE CONTACT NOTICED THERE WERE HOLES WITHIN THE ENGINE AND THE PISTON CASINGS WERE SHATTERED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THEY WOULD NOT HONOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL), DUE TO THE CONTACTS ORIGINAL DEALER BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 114,050.

Mileage: 114,050

May 18, 2011

WHILE DRIVING, VEHICLE JUST SHUTS OFF, HAS HAPPEN BEFORE NOW GETTING WORSE AND SCARED TO DRIVE MY FAMILY IN IT, I'VE HAD THE SAME FOUR CODES POP UP AND AFTER RESEARCH ON THE INTERNET IT SEEMS TO BE THE (PCM) POWER CONTROL MODULAR. I'VE SEEN NOTHING BUT COMPLAINTS, BUT SEEMS TO BE GOING NO WHERE. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND NOTHING WRONG. AS SOON AS I LEAVE THE DEALERS LOT IT SHUT OFF AND I HAD TO WAIT 10 TO 15 MINUTES FOR IT TO START. I'M AFRAID TO DRIVE IT ON THE INTERSTATE CAUSE IF IT SHUTS OFF, I LOSE POWER STEERING AND IT'S HARD TO CONTROL GOING AT THOSE SPEEDS. CAN SOMEONE PLEASE DO SOMETHING, THIS IS VERY DANGEROUS. *TR

Mileage: 149,244

Feb 28, 2011

I OWN A 2004 DODGE DURANGO AND LET ME TELL YOU THE PROBLEMS I HAVE HAD WITH IT!! THE RADIATOR, THROTTLE POSITION SENSOR AND BRAKES. THE BIGGEST PROBLEM IS WHEN IT RAINS. THE TRUCK JUST SHUTS OFF, NO MATTER WHERE YOU ARE WHEN THIS HAPPENS. YOU COULD BE ON THE HIGHWAY GOING 65MPH AND IT JUST SHUTS DOWN. I THANK GOD THAT I HAVEN'T GOTTEN IN TO AN ACCIDENT YET. IT IS SO DANGEROUS TO DRIVE IT LIKE THAT NOT KNOWING IF WHEN YOU RE OUT AND ITS STARTS TO RAIN I HEAD FOR HOME BECAUSE I AM SO WORRIED. I DON'T EVEN LET ME TEENAGE DAUGHTER BORROW IT IN CAUSE SHE IS OUT AND GOD FORBID IT STARTS TO RAIN. WHEN IT SHUTS DOWN THERE ARE NO BRAKES NO NOTHING. SOMEONE HAS TO DO SOMETHING ABOUT THIS. THERE ARE SO MANY COMPLAINTS AND NO RECALLS ON THIS PART. THAT IS INSANE!!!! SOMEONE SOMEWHERE IS GOING TO GET KILLED!!! DODGE - YOU HAVE TO DO SOMETHING!!!!! I WILL NEVER BUY ANOTHER DODGE AGAIN!!! *TR

Feb 24, 2011

I HAVE A 2004 DODGE DURANGO HEMI 5.7 WITH 62K MILES. I MAINTAINED THE CAR WELL. I HAVE TWO MAJOR PROBLEMS: 1) WHILE DRIVING ON THE HIGHWAY THE CHECKING ENGINE LIGHT AND THE LIGHTING ROD LIGHT COMES ON AND THE CAR JUMPS OUT OF OVERDRIVE AND REMAINS IN 3RD OR 4TH GEAR. MY TEMPORARY FIX WOULD BE TO PULL OVER, TURN OFF THE CAR WAIT 3 SECONDS THEN RESTART. THE CHECK ENGINE LIGHT STAYS ON BUT THE LIGHTING BOLT GOES OFF AND THE CAR IS ABLE TO SHIFT BACK INTO HIGH GEAR. 2) RECENTLY THE WHILE DRIVING THE OIL LIGHT COMES AND THE CAR STALLS LEADING ME TO STARE THE CAR OFF THE ROAD WITHOUT ANY POWER. THIS IS EXTREMELY DANGEROUS!! I HAVE NO FIX TO DATE. *TR

Mileage: 55,000

Dec 1, 2010

I HAVE A 2004 DODGE DURANGO THAT I HAVE ONLY HAD FOR 2 MONTHS WELL WE HAD BEEN DRIVING THROUGH A BAD RAIN ON THE HIGHWAY DOIN 55 AND ALL OF A SUDDEN THE CAR STARTED TO SPUTTER AND SHAKE I WENT FROM 55 MILES A HOUR TO 10 IN 30 FEET AND ALMOST GOT CREAMED BY A TRACTOR TRAILER WITH MY KIDS IN THE CAR NO LESS, WELL I HAD IT TOWED TO THE DEALER THE SAID IT WAS DO TO THE RAIN AND TOLD ME IT WOULD BE 600 DOLLARS TO FIX BECAUSE IT WAS GENERAL MAT. NOT COVERED IN OUR WARRANTY. SO HERE ME AND MY WIFE AND KIDS GO OUT IN THE STORM. PRETTY SUCKY FOR A DEALER TO DO. SO WE MADE IT HOME I GOT ON LINE THERE ARE NUMEROUS SITES ABOUT THIS PROBLEM SO I CALL DODGE THEY SAY I'M THE ONLY ONE THAT HAS CALLED IN ON THIS PROBLEM YEAH RIGHT. WHAT HAPPENS IS THE COIL PACKS AND WIRES GET WET AND ARCH AND CAUSES A MISS FIRE I CANT EVEN WASH MY CAR THAT'S HOW BAD IT IS. ME AND THE OTHER OWNERS WANT TO KNOW WHY IT HASN'T BEEN A RECALL???OR DOES SOMEONE HAVE TO DIE FIRST. THIS IS A MAJOR PROBLEM AND NEEDS TO BE ADDRESSED THANKYOU. *TR

Oct 25, 2010

2004 DODGE DURANGO SLT 5.7 LITRE. 85K MIKLES AFTER DRIVING ON HIGHWAY FOR AT LEAST 2-3 HOURS, CHECK ENGINE AND ELECTRONIC THROTLLE CONTROL WARNING LIGHTS COME ONE. HAPPENS EVERYTIME ON THE HIGHWAY AFTER 2-3 HOURS. TURN OFF CAR, WAIT 2 MINUTES, AND IT STARTS UP AND ONLY CHECK ENGINE LIGHT STAYS ON UNTIL IT RECYCLES. NOW, THE OIL LIGHT COMES ON AND THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD. AFTER WAITING 2 OR 3 MINUTES AND STARTING, TI IS FINE. MECHANIC SAYS DODGE NEEDS TO REPLACE ECM / ECU. I SEE A LOT OF ISSUE WITH THIS CAR STALLING IN THE MIDDLE OF THE ROAD. THIS IS A DANGEROUS ISSUE THAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR. *TR

Mileage: 86,000

Oct 4, 2010

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD RESTART ITSELF WHILE COASTING. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY, CAUSING THE CONTACT TO SLIGHTLY LOSE CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CAM SENSOR REPLACED YET IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER NEEDED TO INVESTIGATE FURTHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

Sep 29, 2010 Fire

2004 DODGE DURANGO. CONSUMER STATES PROBLEMS WITH INTERIOR LIGHTS NOT TURNING OFF.*TGW THE CONSUMER NOTICED THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE INSTRUMENT PANEL WHICH COULD CATCH FIRE. SHE THEN CONTACTED CHRYSLER AND THEY INFORMED HER THAT WHAT SHE DESCRIBED SOUNDED LIKE THE PREVIOUS RECALL. AFTER AN INVESTIGATION WAS DONE, THE CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THEY WERE DENYING HER CLAIM DUE TO FAILURE TO HAVE THE RECALL WORK PERFORMED. THE CONSUMER STATED SHE NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. *JB

Sep 29, 2010 Fire

WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR

Mileage: 62,000

Sep 27, 2010

PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR

Mileage: 38,000

Sep 25, 2010

ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR

Aug 16, 2010

2004 DURANGO SHUTS OFF WHILE DRIVING. BRAKE LIGHT AND ABS LIGHT UP THEN THE ENTIRE ELECTRICAL SYSTEM GOES DEAD INCLUDING POWER STEERING, BRAKES, LIGHTS, ETC. *TR

Mileage: 79,900

Jun 16, 2010

INCIDENT OCCURRED ON A HOT, HUMID DAY WHILE TRAVELING DOWN THE INTERSTATE AT 70 MPH. WITHOUT ANY PREVIOUS WARNING, THE A/C, BLOWING AT FULL CAPACITY, JUST STOPPED; THERE WAS NO SOUND FROM THE A/C MOTOR NOR WAS THERE A BURNING ODOR. APPROXIMATELY 10 MINUTES LATER, I TURNED THE A/C BACK ON TO FIND IT WAS BLOWING EXTREMELY COLD AIR ON THE LOW SETTING. I MADE SEVERAL STOPS AND EVERYTIME THE A/C WOULD WORK; HOWEVER, THE LAST STOP AND START I MADE THE A/C DID NOT WORK. THE SMALL TOWN OF NATCHITOCHES, LA DOES NOT HAVE A DODGE DEALERSHIP ANYMORE; THEREFORE, I TOOK MY VEHICLE TO AN INDEPENDENT REPUTABLE AUTO SHOP IN THIS SMALL TOWN. THE MECHANIC AND OWNER OF THE SHOP SAID THAT HE HAS REPLACED ABOUT 3 OR 4 MELTED BLOWER MOTOR RESISTORS. IS THIS A COMMON PROBLEM OR IS IT A DEFECT THAT NEEDS TO BE ADDRESSED? IT SEEMS AS THOUGH IF SOMETHING IS MELTING THAT A FIRE COULD START AND CAUSE SEVERE DAMAGE TO THE VEHICLE OR WORSE, DEATH TO THOSE IN THE VEHICLE. *TR

Mileage: 53,200

May 6, 2010 Fire

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED ALL INTERIOR LIGHTS WERE ILLUMINATED. THE CONTACT THEN STARTED THE VEHICLE AND THE DASHBOARD CAUGHT ON FIRE. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED ON FOUR DIFFERENT OCCASIONS. ON THE FOURTH INCIDENT, THE ENGINE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER ALL FOUR TIMES IN REGARDS TO THE FAILURE. THE DEALER REPLACED THE DASHBOARD CLUSTER ON EACH OCCASION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 109,000.

Mileage: 109,000

Apr 13, 2010 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR THE REPAIR BUT UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE ORDERED; SHE WAS TOLD THAT IT WAS SAFE TO DRIVE THE VEHICLE HOME. WHILE DRIVING HOME, THE CONTACT NOTICED SMOKE EMITTING FROM THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS TOTALED AND THE INSURANCE COMPANY PLANNED TO INVESTIGATE. THE CONTACT CALLED THE MANUFACTURER WHO ALSO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 107,154.

Mileage: 107,154

Apr 12, 2010

2004 DODGE DURANGO 4X4 W/5.7 HEMI ENGINE. CATASTROPHIC ENGINE FAILURE: ALL SERVICE PERFORMED AS PER MANUFACTURERS SPECIFICATIONS AT AN AUTHORIZED DODGE DEALER. TURNED THE IGNITION TO START THE TRUCK AND HEARD A LOUD NOISE. AFTERWARD, THE IGNITION WOULD NOT TURN OVER AND THE VEHICLE MADE A TICKING SOUND. HAD THE TRUCK TOWED TO THE DEALER THINKING IT MAY BE A FAILED BATTERY. AFTER REPLACING THE BATTERY (THE SERVICE TECHNICIAN ALSO SUSPECTED A BATTERY) THE CAR FAILED TO HOLD A CHARGE. UPON FURTHER INSPECTION ON THE RACK THE MECHANIC IDENTIFIED A SIGNIFICANT HOLE IN THE ENGINE BLOCK AND A SIGNIFICANT CRACK IN THE TRANSMISSION TO ENGINE INTERFACE. THE MECHANIC DEDUCED THAT AS AN ENGINE COMPONENT BLEW, THE FORCE OF WHICH SHORTED THE BATTERY, THE STARTER AND CRACKED THE TRANSMISSION INTERFACE. AFTER REMOVING THE BATTERY, THE TERMINAL TO THE NEGATIVE GROUND WAS DISLODGED, THE BATTERY WAS BULGING AT THE SIDES, AND THE ENGINE IS DEAD. CHRYSLER MOTOR COMPANY SAYS THEY HAVE NO PRIOR KNOWLEDGE OF ANY PROBLEMS WITH HEMI ENGINES, AND GIVEN THE CAR IS OUT OF WARRANTY..SORRY NOTHING THEY CAN DO. THIS IS A PROBLEM THAT EXISTS AND IS DOCUMENTED ON NHTSA AND OTHER PUBLIC FORUMS. THE OPTION PRESENTED BY CHRYSLER IS $5500 PLUS LABOR FOR A RE-MANUFACTURED ENGINE. ESTIMATED LABOR IS $1900. THE DEALER DOESN'T GET MUCH OF A BREAK FROM CHRYSLER FOR THIS ENGINE, BUT GETS ALL THE HASSLE FOR THE SHODDY WORK THE COMPANY SELLS. THIS IS A HEAVY DUTY TRUCK, AN ENGINE SHOULD NOT DIE AT 125,000 MILES. *TR

Mileage: 125,000

Apr 9, 2010

I OWN A 2004 DODGE DURANGO THAT HAS A SAFETY RECALL ON IT IN 2007-2008 FOR A POTENTIAL FIRE IN THE CLUSTER PANEL. I EXPERIENCED A PROBLEM WITH THE INTERIOR LIGHTS AND HATCH LIGHT NOT GOING AND BROUGHT IT TO A DODGE DEALER TO HAVE IT LOOKED AT. THE SERVICE MGR TOLD ME THAT IT WAS THE CLUSTER PANEL (WHICH WAS THE RECALL ON THIS VEHICLE) THAT HAD TO BE DONE AGAIN. NOW CHRYSLER NO LONGER HAS THE PART AND DUE THE POTENTIAL FIRE HAZARD THE VEHICLE CAN NOT BE DRIVEN (ALL STATED IN THE EARLIER G07 SAFETY RECALL. I HAVE PUT 10 PHONE CALLS INTO THE DODGE CUST SERVICE LINE AND HAVE HEARD NO RESPONSE FROM THEM. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP OR PERHAPS DIRECT ME TO SOMEONE WHO CAN. I HAVE 2 SMALL CHILDREN AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THANK YOU *TR

Mileage: 70

Mar 4, 2010

MY 2004 DODGE DURANGO (5.7 L) SHUT OFF WHILE MY HUSBAND WAS DRIVING IT. WE WERE MAKING A LEFT HAND TURN INTO A PARKING LOT AND THE TRUCK SHUT OFF. HE BARELY MISSED HITTING ANOTHER CAR BECAUSE THE STEERING AND THE BRAKES WENT OUT. IT TOOK 4 TRIES TO GET THE TRUCK STARTED BACK UP. THIS HAS HAPPENED TO ME 2 OTHERS TIMES WHEN I WAS SITTING AT A RED LIGHT, THANKFULLY I WAS NOT DRIVING. THE TRUCK ALSO STALLS OUT EVERYTIME THERE IS A HEAVY RAIN. THE CHECK ENGINE LIGHT HAS NOT COME ON SO EVERY DEALERSHIP I'VE SPOKEN TO SAYS THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT, BUT THEY ARE AWARE THERE IS A PROBLEM. I USE THIS TRUCK TO DRIVE MY CHILDREN EVERYWHERE AND I DO NOT UNDERSTAND HOW THIS PROBLEM HAS NOT BEEN ADDRESSED. *TR

Mileage: 99,600

Feb 14, 2010

WHILE DRIVING 2004 DODGE DURANGO HEMI, HESITATES, HAS DIED A COUPLE OF TIMES. CAN'T STEER WHEN DIES. I HAVE BEEN READING ABOUT DODGE DURANGOS. THERE HAS BEEN THOUSANDS AND THOUSANDS OF THESE COMPLAINTS AND NOTHING HAS BEEN DONE ABOUT IT. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN YOU CAN'T CONTROL THE VEHICLE WHEN IT DIES, WHILE DRIVING. WE HAVE NOT DONE ANYTHING TO CORRECT THE SITUATION, BECAUSE NO CODE COMES UP TO TELL US WHAT IS WRONG. *TR

Mileage: 135,000

Nov 19, 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09

Mileage: 70,000

Nov 19, 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09

Mileage: 70,000

Oct 23, 2009

2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD TO SNAP. IF SOMEONE THERE IS DOING THERE JOB, THIS SHOULD BE RECALLED ASAP. I'M SURE PEOPLE ARE DIEING OVER THIS AND DODGE DOES NOT CARE, WILL NOT FIX,AND WILL NOT EVEN COMMENT ON. I HAVE BEEN TRYING SINCE JULY. PLEASE HELP IS THERE ANY WAY TO SEE THE OTHER COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS. I HAVE TALKED TO 14 OTHER PEOPLE WITH THE SAME HEMI ENGINE, SAME YEAR WITH THE SAME EXACT PROBLEM, BUT HAD TO FIND THEM MYSELF SEARCHING THE INTERNET. IT'S AN OBVIOUS PROBLEM, THAT'S BEEN PROVEN, REPEATEDLY, WHAT CAN WE DO TO CHANGE FIX/THIS. THANK YOU, TOM *TR

Mileage: 118

Aug 11, 2009

CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR

Mileage: 10,000

Aug 4, 2009 Fire

I RECEIVED A RECALL NOTICE IN NOV/DEC 2007 FROM DODGE REGARDING A RECALL ON MY 2004 DODGE DURANGO. I IMMEDIATELY MADE AN APPOINTMENT UPON RECEIVING THE NOTICE AND HAD IT REPAIRED ON JAN.2, 2008. THE RECALL WAS FOR A WIRING CLUSTER BEHIND THE INSTRUMENT PANEL , IT WOULD MALFUNCTION RESULTING IN A FIRE. RECENTLY WHILE ON A CAMPING TRIP WITH MY CHILDREN, BROTHER AND SISTER IN LAW AND MY SISTER AND HER FAMILY THE CAR CAUGHT FIRE. IT HAD BEEN PARKED SINCE APPROXIMATELY 5:00 THE DAY BEFORE. WE WOKE UP ON SUNDAY MORNING AND WERE STANDING AROUND THE CAMPFIRE AND ALL OF A SUDDEN THE HORN ON MY CAR BEEPED. I IMMEDIATELY CHECKED TO MAKE SURE ALL THE KIDS WERE ACCOUNTED FOR AND THEY WERE. MY 12 YEAR OLD SON RAN DOWN AND YELLED BACK THE CAR WAS ON FIRE. I LOOKED DOWN AND SAW FLAMES SHOOTING FORM THE WINDSHIELD AND THE TOP OF THE CAR. NONE OF US HAD A FIRE EXTINGUISHER BUT SOMEONE YELLED GRAB THE COOLERS BECAUSE IT HAD BOTTLED WATER IN THERE. WE QUICKLY DOUSED THE FIRE WITH WATER AND EXTINGUISHED IT. THE FIRE DEPT. CAME OUT AND SAID THEY BELIEVED THE FIRE STARTED BEHIND THE INSTRUMENT PANEL IN THE DASH. I FILED A REPORT WITH MY INSURANCE AND THE ADJUSTER LOOKED AT THE CAR AND TOTALED AND CONCURRED WITH WHAT THE FIRE DEPT. HAD SAID. I FILED A CLAIM WITH CHRYSLER AND THEIR RESPONSE TO ME WAS THAT "YOUR CAR IS OUT OF WARRANTY,WE'RE SORRY BUT WE CAN'T HELP YOU". I AM HIGHLY UPSET ABOUT THIS. IF I HAD BEEN DRIVING THIS CAR WHEN THE PROBLEM OCCURRED NOT ONLY WOULD I HAVE NOT MADE IT OUT BUT MY FOUR CHILDREN(TWO OF WHOM ARE IN CAR SEATS) WOULD HAVE MET CERTAIN DEATH. I NEED YOUR HELP INVESTIGATING THIS. MY CAR IS AT A SALVAGE LOT IN GREENSBORO, NC AND THIS NEEDS TO BE INVESTIGATED. CHRYSLER DIDN'T EVEN TAKE THE TIME TO LOOK AT IT. THEIR RESPONSE IS NOT RIGHT AND I SHOULD NOT BE PENALIZED FOR THEIR NEGLIGENCE. I REALLY NEED YOUR HELP HERE. THANKS SO MUCH! *TR

Mileage: 103,000

Jul 30, 2009

OUR 2004 DODGE DURANGOS INTERIOR AND EXTERIOR LIGHTS FLASH ON AND OFF INTERMITTENTLY. IT HAPPENED ONLY A FEW TIMES IN THE BEGINNING, BUT AS WE WERE TRAVELING IT DID IT MORE CONTINUOUSLY ON AND OFF. DURING THE DAY IT WAS NOT AS NOTICEABLE, BUT AS NIGHT FALLS AND YOU ARE DRIVING EVERYTHING GOES DARK FOR A FEW SECONDS, WE HAVE A PROBLEM. AFRAID TO DRIVE AT NIGHT. ASKED DODGE ABOUT IT AND THEY SAY IF IT DOESN'T HAPPEN WHERE THEY CAN SEE IT THERE IS NOTHING THAT CAN BE DONE. THERE ARE ONLY 42,000 MILES ON OUR VEHICLE. CHECKED RECALLS AND THEY SAY WE ARE UP TO DATE ON ALL RECALLS.*TR

Mileage: 42,000

Jul 22, 2009

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 8 MPH IT STALLED AND SHUT OFF. THE ELECTRICAL INSTRUMENT PANEL DISPLAYED A MUFFLER SIGN AND THE LIGHTS SHUT OFF; HOWEVER, THE DEALER STATED THAT IT WAS NOT RELATED TO RECALL 07V092000, ELECTRICAL SYSTEM, INSTRUMENT PANEL. THE ELECTRICAL INSTRUMENT PANEL WAS REPLACED ON THREE OCCASIONS. THE DEALER STATED THAT THE REPLACEMENTS WERE CONSIDERED AS GOOD WILL REPAIRS. THE DEALER ALSO ADVISED THEM TO HAVE THE VEHICLE DIAGNOSED BY A DEALER IN THE STATE. THE MANUFACTURER AND THE STATE ATTORNEY GENERAL HAVE BEEN NOTIFIED; HOWEVER, THE MANUFACTURER HAS NO RECORD OF THE COMPLAINT. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE IA 86,384. THE DEALER DIAGNOSED THE FAILURE AND STATED THERE WERE OTHER COMPONENTS THAT CAUSED THE FAILURE INCLUDING THE BATTERY. THE STEERING WHEEL ALSO LOCKED AND THE VEHICLE SHUT OFF. IN JAN 09 ANOTHER DEALER STATED THE FAILURE WAS NOT RELATED TO THE INSTRUMENT PANEL; HOWEVER, THE DIAGNOSTIC MACHINE INDICATED THAT IT WAS. THE CONSUMER STATED THE VEHICLE OVERHEATS AT TIMES. IT MAY OCCUR AT ANYTIME WHETHER THE VEHICLE IS IN IDLE OR WHILE DRIVING. ALSO, IF THE DOORS ARE OPENED FOR MORE THAN 5 MINUTES THE VEHICLE WILL NOT START. IN ORDER TO GET THE VEHICLE TO START, A JUMPER CABLE MUST BE USED. THE CONSUMER WAS INFORMED RECALL 07V092000 DID NOT APPLY TO HER VEHICLE. UPDATED 08/07/09.*JB UPDATED 8/18/09 *CN THE VEHICLE STALLED ON THE HIGHWAY, DURING RAINY CONDITIONS. UPDATED 08/21/09.*JP

Mileage: 3

Jul 9, 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS BEEN RANDOMLY OVERHEATING. THE FAILURE OCCURS WHILE THE VEHICLE IS BEING DRIVEN BETWEEN 30- 55 MPH. THE CONTACT MUST PULL THE VEHICLE OVER AND WAIT FOR IT TO COOL DOWN. IF THE DOORS ON THE VEHICLE ARE OPENED FOR MORE THAN FIVE MINUTES, THE VEHICLE WILL NOT START. IN ORDER FOR IT TO RESTART, THE VEHICLE MUST BE JUMPED WITH JUMPER CABLES. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO HER VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 80,000.

Mileage: 40,000

May 8, 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THIS VEHICLE FROM THE DATE OF PURCHASE. IN RAINY WEATHER CONDITIONS, THE INSTRUMENT PANEL COMPLETELY FAILS, THE HEADLIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS DO NOT WORK, AND THE GEAR SHIFTER WILL NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND WATER IN THE JUNCTION BOX, WHICH CAUSED CORROSION TO THE WIRING SYSTEM. THEY ALSO FOUND A SMALL CRACK IN THE WINDSHIELD, WHICH ALLOWED WATER TO LEAK INTO THE JUNCTION BOX. THE VEHICLE IS BEING REPAIRED AT THE COST OF $3,800. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 71,000.

Mileage: 12,000

May 8, 2009

I BOUGHT MY 2004 DODGE DURANGO IN 2005 JANUARY WITH 666 MILES ON THE TRUCK. THE FIRST YEAR I HAD NO PROBLEMS AT ALL UNTIL ABOUT MARCH 2006 I WAS DRIVING FROM WASHINGTON STATE TO CALIFORNIA WHEN I NOTICE THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND HAD IT CUT OFF IN CALIFORNIA. WELL, ON MY WAY BACK TO WASHINGTON STATE AFTER A WEEK I NOTICE THE CHECK ENGINE LIGHT CAME BACK ON I TOOK IT BACK TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP CUT OFF THE LIGHT AND TOLD ME THERE WAS A RECALL OUT ON THE 2004 DODGE DURANGO TO FIX THE INSTRUMENT PANEL. SO I TOOK THE 2004 DODGE DURANGO BACK IN TO FIX THE RECALL PROBLEM AND THEY SAID IT WAS FIXED. WELL, IN THE SUMMER OF 2006 I WAS DRIVING MY 2004 DODGE DURANGO WHEN THE LIGHTS STARTS TO GO OFF AND ON WHILE I WAS ON THE HIGHWAY. IT WAS RAINING HARD AND THEN MY CHECK ENGINE LIGHT COMES ON AGAIN, SO I JUST LEFT THE LIGHT ON. NOW I'M DRIVING AROUND IN MY 2004 DODGE DURANGO IN THE RAIN WHEN I GO TO PUT GAS IN IT WHEN I STOP. ALL OF A SUDDEN ALL MY INTERIOR LIGHTS STARTS TO GO ON AND OFF WITH MY HEADLIGHTS GOING OFF AND ON. THE WINDSHIELD WIPERS DID NOT WORK SO I CUT THE VEHICLE OFF FOR A MINUTE. WHEN I TURN ON THE VEHICLE I COULD NOT MOVE IT OUT OF PARK AND ALL THE LIGHTS WAS ON. SO, I LEFT THE VEHICLE THERE IN A PARKING SPOT AND WALK BACK TO WORK. I LATER CAME BACK TO THE VEHICLE ABOUT 2 HOURS LATER AND I STARTED UP THE VEHICLE AND THE GEAR SHIFT WORKED. SO I DROVE BACK TO MY OFFICE AND USE THE COMPUTER TO SEE IF ANYONE ELSE WAS HAVING THESE TYPES OF PROBLEMS AND WHAT DO YOU KNOW I'M NOT THE ONLY ONE. I TOOK IT TO THE DEALERSHIP LIKE I WAS TOLD BY HEADQUARTERS AND THEY GAVE ME SOME PAPERWORK TO GO TO ME LOCAL DODGE DEALERSHIP. THE DEALERSHIP MADE ME PAY FOR A DIAGNOSTIC ON MY VEHICLE AND SAID IT WAS FROM WATER INTRUSION IN THE JUNCTION BLOCK AND MY WARRANT DOES NOT COVER IT. HEADQUARTERS TOLD ME TO OPEN A BLOG AND TRY TO GET A RECALL STARTED. BUT IN THE MEAN TIME CALL YOUR INSURANCE COMPANY. LIVES ARE AT STAKE. *TR

Mileage: 71,366

Mar 18, 2009 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE HAD BEEN PARKED FOR AN HOUR OR SO, IT CAUGHT FIRE. AFTER FURTHER INSPECTION, IT WAS CONCLUDED THAT THE BLOWER MOTOR WAS THE POSSIBLE CAUSE OF THE FIRE. THE INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING THE FAILURE. THE CONTACT HAS PICTURES AND A REPORT FROM THE FIRE DEPARTMENT, WHICH BOTH DESCRIBE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 04-14-09 *BF UPDATED 04/15/09. *JB

Mileage: 80,000

Mar 9, 2009

ON SATURDAY 2/28/09 I NOTICED MY CARS THERMOSTAT ELEVATED TO H=HIGH. I CALLED THE DEALER THEY ADVISED ME TO BRING I IN. THEY HELD THE CARD FOR 4 DAYS ,BUT CALLED ON THE 3RD DAY TO TELL ME THE DIAGNOSTICS STATED I NEED TO CHANGE THE FAN CLUTCH ALTHOUGH IT'S WORKING FINE, HE ALSO STATED WHILE HE'S IN THEIR HE MIGHT AS WELL CHANGE THE THERMOSTAT AND A BELT NEAR THE FAN.. HOWEVER WHEN QUESTIONED IF THIS WOULD SOLVE THE PROBLEM HIS RESPONSE WAS I CANNOT GUARANTEE ANYTHING. TODAY I'M HAVING THE SAME PROBLEM AND I TOOK IT BACK TO THE DEALER AND HIS REPLY IS OH -WELL WE NEED TO LOOK FOR SOMETHING ELSE AND BY THE WAY YOU CAR IS 5 YEARS OLD AND THINGS HAPPEN..MY CAR IS 5 YEARS OLD WITH 43K MILES. MY CONCERN IS IN REGARDS TO THE RECENT RECALL ON SOME 2004 DODGE DURANGO HAVING A PROBLEM WITH THE ELECTRICAL PANEL CATCHING FIRE. I WOULD LIKE TO FIND OUT MOORE SPECIFICS REGARDING THE REASON FOR SUCH A PROBLEM . I'M TRYING TO TROUBLE SHOOT MY PROBLEM TO SEE IF I'M WITHIN THE SCOOP OF THE RECALL. *TR

Jan 26, 2009 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, THE OIL LIGHT WOULD ILLUMINATE, INDICATING THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE ALSO SHUT OFF AT LEAST FIVE TIMES ON THE FREEWAY. IT WOULD USUALLY IMMEDIATELY RESTART, BUT THEN KICK BACK AFTER IT WOULD START. SHE TOOK THE VEHICLE TO THE DEALER AND ASKED ABOUT RECALLS AND OTHER COMPLAINTS AND WAS INFORMED THAT NONE WERE AVAILABLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH). THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. SHE TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. SHE CONSTANTLY CHANGED THE OIL IN THE VEHICLE AND WOULD GO THREE WEEKS BEFORE THE OIL INDICATOR WOULD ILLUMINATE AGAIN. THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD AND SHE RETURNED TO THE DEALER. THE CONTACT NOTICED A CHEMICAL SMELL AND USED AN EXTINGUISHER TO PREVENT ANY FURTHER DAMAGE. SOMEONE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT IT WOULD NOT BUDGE. THE VEHICLE WAS THEN PLACED INTO REVERSE, WHICH CAUSED MORE SMOKE EMISSION. THE VEHICLE WAS TOWED TO THE NEW DEALER AND THE CLUSTER WAS REPLACED WITH A DEFECTIVE PART. THE CONTACT THEN NOTICED HEADLIGHT, DOME LIGHT, VANITY LIGHT, AND WINDOW ISSUES. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY CHARGED HER FOR THE DIAGNOSTIC AND STATED THAT THE CLUSTER WAS DEFECTIVE. AFTER THEY REPAIRED THE CLUSTER AGAIN, THE ISSUE SEEMED TO WORSEN AND THE HORN BEGAN HONKING INTERMITTENTLY. SHE SPOKE WITH THE DEALER AND MANUFACTURER, BUT THEY OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 72,300 AND FAILURE MILEAGE WAS APPROXIMATELY 5.

Mileage: 5

Jan 20, 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR ROUTINE INSPECTION AND VARIOUS WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. A TECHNICIAN STATED THAT NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) WAS OUTSTANDING ON HIS VIN. THE TECHNICIAN FURTHER STATED THAT HE WOULD HAVE TO REPLACE THE CLUSTER AT THE COST OF $700 BECAUSE THE REMEDY WAS TO REPAIR THE DOME LIGHTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 69,940.

Mileage: 69,940

Jan 14, 2009

COMPONENT: UNKNOWN OR OTHER DETAILS: 2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

Mileage: 89,000

Jan 12, 2009

2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

Mileage: 60,000

Jan 11, 2009

MY 2004 DODGE DURANGO IS HAVING ELECTRICAL ISSUES. MOST OF MY LIGHTS ON MY INSTRUMENT PANEL STAY ON AT ALL TIMES, MY SPEEDOMETER OR ODOMETER WILL NOT WORK AND MY HEATING AND A/C WILL NOT WORK. MY REAR DEFROST AND REAR WIPER WILL ALSO NOT WORK. DEALERSHIP REFLASHED MY COMPUTER AND UPDATED COMPUTER BUT HAD NO AFFECT AT ALL. EVERYTHING ON THE EXTERIOR WORKS GREAT AND RUNS GREAT. *TR

Mileage: 52,578

Dec 26, 2008 Fire

2004 DODGE DURANGO INTERIOR LIGHTS WOULD NOT GO OFF. NEXT MORNING WENT TO START THE TRUCK SMOKE AND THEN FLAMES ENGULFED THE TRUCKS HAD TO CALL 911 TO HAVE FIRE PUT OUT. I WAS TOLD BY LOCAL DEALER AFTER RECALL CAME OUT NOT TO WORRY ABOUT THE RECALL THAT IT WAS A PAIN TO CHANGE THE PART OUT AND THAT THEY NEVER SAW ANY PROBLEMS WITH ANY OF THE ONES THEY HAD CHANGED BEFORE. *TR

Mileage: 55,000

Dec 2, 2008

OUR 2004 DODGE DURANGO SEEMS TO HAVE A PROBLEM WITH ITS CTM UNIT. THE INTERIOR LIGHTS WILL NOT TURN OFF PROPERLY. I HAVE FOUND NUMEROUS INSTANCES OF THIS SAME PROBLEM IN MY SEARCHING THE INTERNET. THIS UNIT SHOULD BE RECALLED BY DODGE SINCE THE PREVIOUS MODEL YEAR HAD A PROBLEM WITH THE SAME CTM COMPONENT. *TR

Mileage: 52,000

Nov 26, 2008

I PURCHASED A 04 DODGE DURANGO 1-1/2 MONTHS AGO. I WAS ONLY GIVEN 1 KEY. THEY KEYLESS ENTRY AND KEY ARE ONE. THE KEYLESS ENTRY DOES NOT LOCK OR UNLOCK THE VEHICLE. THE PRONG THAT HOLDS THE BATTERY DOWN BREAKS OFF EASILY. IF YOU TRY TO MANUALLY UNLOCK THE VEHICLE IT SETS OFF THE ALARM.I AM UNABLE TO LOCK MY VEHICLE UNLESS I SET THE ALARM OFF. I HAVE CHANGED THE BATTERY, STILL DOESN'T HELP. I LOOKED UP ON THE INTERNET AND FOUND THIS HAPPENS WITH THIS VEHICLE OFTEN BECAUSE IT IS POORLY MADE. I WAS TOLD I HAD TO PAY $200 TO REPLACE THE KEY AND IT WILL MOST LIKELY HAPPEN AGAIN. THERE SHOULD BE A RECALL ON THIS ITEM AS IT HAPPENS OFTEN AND I AM UNABLE TO LOCK MY VEHICLE WHICH MAKES IT MORE LIKELY FOR MY VEHICLE TO BE BROKEN INTO. THE WARRANTY DOES NOT COVER THIS ITEM, HOWEVER I READ ON OTHER CASES THAT EVENTUALLY THIS ISSUE LEADS TO THE SECURITY SYSTEM LOCKING DOWN AND THE VEHICLE NOT WORKING. MY ISSUE HAS YET TO GET TO THAT POINT BUT I DON'T WANT TO WAIT FOR THAT TO HAPPEN. PLEASE LOOK INTO THIS ISSUE AS DODGE REFUSES TO BE COOPERATIVE. *TR

Nov 9, 2008

I HAVE FOUND THAT MY ELECTRICAL SYSTEM, SPECIFICALLY THE ALARM AT THE MOMENT, FAILS PERIODICALLY. THE CAR HAS SHUT DOWN WHILE RUNNING BEFORE. TOOK TO DEALERSHIP AND WAS TOLD THAT THEY COULD NOT DUPLICATE. NOW THE ALARM IS MALFUNCTIONING IN THAT IT GOES OFF BY ITSELF THE KEY WON'T SHUT IT OFF, AND TURNING THE ENGINE DOESN'T STOP IT EITHER. FURTHER, THE CAR IS MANUFACTURED WITH A KILL SWITCH IN THE OEM ALARM. I HAVE READ MANY COMPLAINTS SIMILAR TO THIS ON THIS VEHICLE WITH NO SATISFACTION OR ACKNOWLEDGEMENT FROM THE MANUFACTURER. I AM THE SOLE OWNER OF THIS VEHICLE. THE FACT THAT THE ALARM/ELECTRICAL SYSTEM IS OEM AND THAT THE ALARM CAN DISABLE THE ENGINE POSES A PROBLEM. THE CAR RECENTLY FELL OUT OF WARRANTY, ADMITTEDLY, BUT THE FACT REMAINS THAT THERE APPEARS TO BE A LETENT DEFECT IN THE ALARM/ELECTRICAL SYSTEM THAT CAN BE AND IS VERY DANGEROUS. THE FIRST TIME THE CAR SHUT OFF WHILE DRIVING MY WIFE HAD OUR TWO SMALL CHILDREN ABOARD. LUCKILY, SHE WAS ON A SURFACE STREET VICE A HIGHWAY AT SPEED. THE DEALERSHIPS AVOWS NO KNOWLEDGE OF THERE BEING TECHNICAL SERVICE BULLETINS (TSB) OR THE SAFETY HAZARD THIS POSES. THE OEM ALARM PROBLEM HASN'T CAUSED ANY MOVING SAFETY ISSUES FOR ME AS I CAN TELL, BUT SINCE THE CAR HAS SHUT OFF WHILE IN OPERATION PREVIOUSLY, I AM DRAWING A NOVICE CONCLUSION THAT THE TWO PROBLEMS COULD BE RELATED. THE ALARM PROBLEM NOW IS OCCURING DAILY SEVERAL TIMES A DAY. INITIALLY, THE DEALERSHIP INSISTED I BUY A NEW REPROGRAMMED KEY AT OVER $200 TO FIX THE PROBLEMS. I BELIEVE THAT MANUFACTURER TSB IS 0802404. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THE SHUT OFF AND POSSIBLE ALARM PROBLEMS. CHECK WWW.CARCOMPLAINTS.COM OR WWW.DODGETALK.COM TO VERIFY WHAT I AM SAYING AS BEING A LATENT DEFECT. *TR

Mileage: 50,000

Oct 10, 2008

LAST YEAR I RECEIVED A RECALL NOTICE FOR MY 2004 DODGE DURANGO CONCERNING AN ELECTRICAL COMPONENT. I TOOK THE VEHICLE TO BERRYVILLE DODGE IN BERRYVILLE,AR TO HAVE IT FIXED. THEY DID THE RECALL AND WHEN I PICKED UP THE CAR THE DRIVER DOOR LOCK WOULD NOT WORK ALONG WITH THE RADIO/CD/DVD/SAT RADIO COMPONENT. I COMPLAINED THEY SAID TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY DENIED RESPONSIBILITY. THEY SAID IT WAS COINCIDENCE! I WENT TO 2 OTHER DODGE DEALERS AND BOTH SAID THE SAME THING HAD HAPPENED AT THEIR DEALERSHIP BUT THEY FIXED THE RADIO AND DOOR LOCKS. THE BERRYVILLE DEALER REFUSED AND CHRYSLER REFUSED TO REPAIR UNLESS I PAID FOR IT.($80 FOR THE LOCK, $600 FOR THE RADIO). IS THERE ANYTHING I CAN DO ABOUT IT? CALLING CHRYSLER IS A WASTE AND THE DEALER WONT DO ANYTHING EITHER. *TR

Sep 9, 2008 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING LOT, IT ERUPTED INTO FLAMES. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT MARSHALL STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL DUE TO DEFECTIVE WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

Mileage: 80,000

Jul 14, 2008

ELECTRICAL SYSTEM - ENGINE MANAGEMENT SOFTWARE UPDATE - SINCE UPDATE, SEVERAL FUNCTIONS ARE NOT OPERATING AS THEY DID WHEN THE VEHICLE WAS NEW. PRIOR TO THE UPGRADE INTERIOR LIGHTS DIMMED BEFORE SHUTTING OFF, THEY NO LONGER DO, AFTER THE UPGRADE, THE DRIVER MEMORY SYSTEM THAT REMEMBERED SEAT AND MIRROR POSITIONS, HEAT/AC SETTINGS AND RADIO SETTINGS NOW FUNCTIONS DIFFERENTLY .. ALSO, NOT SURE IF THIS IS RELATED BUT THE DRIVERS DOOR, WHEN CLOSED WOULD NOT TURN THE INTERIOR LIGHTS OFF. THE FRUSTRATION IS THAT THERE IS NO LONGER A MECHANICAL SWITCH TO ACCOMPLISH THIS SO IT APPEARS THAT THIS PROCESS IS SOFTWARE CONTROLLED. ALSO WITHIN THE PAST TWO WEEKS, THE ENGINE OVERHEATED FOR NO APPARENT REASON. TO DATE, THE PROBLEM HAS NOT RECURRED. *TR

Mileage: 110,000

Jul 7, 2008

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR JUNE 30, 2008. THE CONTACT WAS UNABLE TO KEEP THE APPOINTMENT; THEREFORE, IT WAS RESCHEDULED FOR JULY 7, 2008. ONCE AT THE DEALER, SHE WAS INFORMED THAT THE COMPUTERS WERE DOWN AND THEY WOULD NEED TO RESCHEDULE FOR ANOTHER DAY. THE NEW APPOINTMENT WAS MADE FOR JULY 14, 2008. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 62,765.

Mileage: 58,000

Jun 3, 2008 Fire

ON MAY 27TH I DROVE MY CAR HOME FROM WORK AND NOTICED THAT MY INTERIOR LIGHTS WOULDN'T CUT OFF. WHEN I GOT HOME AROUND 5:30 I WENT INSIDE MY HOME. MY NIECE COME IN THE DOOR AROUND 6:15 AND TOLD ME THAT MY 2004 DODGE DURANGO WAS ON FIRE. MY HUSBAND TRIED TO PUT THE FIRE OUT WITH A GARDEN HOSE. I CALLED 911 AND THE FIRE DEPARTMENT COME OUT AND FILLED OUT A REPORT. I HAVE CONTACTED CHRYSLER ABOUT THIS PROBLEM BECAUSE I WAS TOLD BY MY INSURANCE COMPANY THAT THERE WAS A RECALL THAT COULD HAVE CAUSED THIS. *TR

Mileage: 70,000

May 28, 2008

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE PUTS HIS SEAT BELT ON, A SPARK COMES FROM THE RETRACTOR AREA AND THE RADIO SHUTS OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY CHANGED THE BATTERY TWICE, YET THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 59,439 AND FAILURE MILEAGE WAS 40,000. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RADIO BURNED OUT. UPDATED 07/29/08

Mileage: 40,000

May 24, 2008 Fire

ON SATURDAY 2/16, THE DOME LIGHTS WERE NOT DIMMING AND GOING OUT AND THERE WAS A SLIGHT SMELL OF HOT WIRES. BY SUNDAY THE SMELL WAS VERY INTENSE. WE LEFT HE CAR PARKED AND PLANNED ON GETTING IT TO THE DEALER ON MONDAY. MONDAY MORNING I WENT OUT AND STARTED THE TRUCK TO LET IT WARM UP BEFORE I TOOK IT TO THE DEALER. I WENT BACK INSIDE FOR A COUPLE MINUTES. WHILE I WAS INSIDE, A NEIGHBOR RANG THE DOOR BELL AND TOLD ME THAT THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THEY CAME AND EXTINGUISHED THE FIRE. WE HAD THE FIRE INSPECTOR COME OUT SO WE COULD HAVE A REPORT ON FILE. BOTH THE FIRE INVESTIGATOR AND THE INSURANCE CLAIMS AGENT FELT THAT THE FIRE WAS CAUSED BY THE WIRING UNDER THE DASH. THE CAR WAS A TOTAL LOSS WITH A GAPING HOLE STRAIGHT THROUGH THE DASH, BEHIND THE INSTRUMENT CLUSTER AND THE INTERIOR COMPLETELY GONE. *TR

Mileage: 82,000

May 19, 2008 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING ACTIVATED, SMOKE APPEARED FROM THE DASHBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE INTERIOR DOME LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT PULLED OFF THE ROAD AND SHE AND HER CHILDREN EXITED THE VEHICLE RIGHT BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT AND STATE PATROL WERE CALLED TO THE SCENE AND FILED AN INCIDENT REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE CHIEF STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM: INSTRUMENT PANEL. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

May 2, 2008 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE INTERIOR ROOF LIGHT ILLUMINATED ON ITS OWN AND WOULD NOT SHUT OFF. THE CONTACT EXITED THE VEHICLE AND, APPROXIMATELY 30 MINUTES LATER, THE VEHICLE CAUGHT FIRE ON THE DRIVER'S SIDE OF THE INSTRUMENT PANEL. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) SIX MONTHS AFTER THE FIRE OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

Apr 24, 2008

2004 DODGE DURANGO WITH A RECALL REPAIR. CONSUMER STATES THAT AFTER THE RECALL WORK WAS DONE THE MECHANIC INFORMED HER THE DRIVER DOOR WAS DIFFICULT TO OPEN. SHE TOLD HIM NOT TO FIX IT, AND THAT THERE WAS NOTHING WRONG WITH IT. *KB WHEN THE CONSUMER RETRIEVED HER KEYS, SHE SOON DISCOVERED SHE COULD NOT OPEN THE DOOR WITH THE KEYS OR BY USING THE KEYLESS ENTRY. THE CONSUMER STATED THERE WERE NO LIGHTS ON THE CONTROL PANEL. THE CONSUMER STATED THE DEALER DAMAGED HER TRUCK WHILE THEY WERE FIXING THE RECALL FOR THE INSTRUMENT PANEL. THE DEALER DID ADMIT THEY HAD TO TAKE THE INSTRUMENT PANEL APART TO REPLACE A PART.*JB

Apr 14, 2008

I HAVE BEEN GETTING A CONTINUOUS ALL THE GAUGES ON THE DASH WILL START FLUXUATING LIKE THE COMPUTER IS RESETTING IT SELF WHILE DRIVING DOWN THE ROAD. ALSO THE AIR BAG SYSTEM SHOWS A MALFUNCTION DURING THE SAME TIME THE GAUGES FLUX. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY CAN'T DO ANYTHING UNLESS IT HAPPENS WHILE IT'S HOOKED UP TO THE COMPUTER TO READ IT WHILE IT HAPPENS. THE RECALL FOR THE INSTRUMENT PANEL HAS BEEN COMPLETED AND THE PROBLEM SEEMED TO GO AWAY FOR A COUPLE OF WEEKS BUT NOW IT DOING THE SAME THING AGAIN. SORT OF GETTING CONCERNED IF THERE IS AN ELECTRICAL PROBLEM WILL THE VEHICLE CATCH ON FIRE. *TR

Mileage: 42,000

Mar 4, 2008

DRIVING , WHEN CAR STARTED MISSING, CHECK ENGINE LIGHT CAME ON, TOOK TO CHRYSLER DEALER, HAD TO REPLACE IGNITION COIL, SERVICE MANAGER SAYS WATER ENTERED INTO IT AND CAUSED FAILURE, CAR HAS 28,900 MILES ON IT, I THINK IT IS A DEFECT THAT SHOULD OF BEEN REPAIRED AT NO COST, I HAVE OLD PART. *TR

Mileage: 28,975

Feb 25, 2008

MY 2004 DODGE DURANGO HAS 55,000 MILES ON IT. BOTH KEYLESS ENTRY FOBS QUIT WORKING. THE ONLY WAY TO UNLOCK MY TRUCK IS MANUALLY, VIA TURNING THE KEY IN THE DOOR. EVERY TIME YOU DO THAT, THE ALARM GOES OFF. I RESEARCHED THIS ONLINE, TO FIND OUT THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM, EVEN CARS STILL UNDER FACTORY WARRANTY. (THOSE UNDER WARRANTY, SAID DODGE WOULDN'T FIX THEM). THIS IS COMPLETELY UNACCEPTABLE. THERE'S NO REASON DODGE CAN'T HAVE A RECALL AND FIX THIS KEY ISSUE. I JUST GOT OFF THE PHONE WITH DODGE "CUSTOMER RELATIONS" AND GOT NOWHERE. NO HELP, NO INFORMATION ON HOW TO FIX IT, AND CERTAINLY NO RECALL. *TR

Mileage: 50,000

Feb 12, 2008

STALLING WHILE TURNING RIGHT. *TR

Mileage: 84,700

Feb 12, 2008 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AFTER DRIVING FOR ONE MILE. HE NOTICED SMOKE COMING FROM THE LIGHT SWITCH AND INSTRUMENT PANEL. HE EXITED THE VEHICLE BEFORE IT BURST INTO FLAMES. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT, BUT APPEARED TO BE FROM AFTERMARKET WIRES. THE MANUFACTURER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE CONTACT HAS A VIDEO OF THE INCIDENT. THE CURRENT AND FAILURE MILEAGES WERE 59,900.

Mileage: 59,900

Jan 3, 2008

VEH PROBLEM ON 1/1/08 -- 2004 DODGE DURANGO HTTP://WWW.DATATOWN.COM/CHRYSLER/ 1/3/08: CALLED CHRYSLER DEALER ' 1-800-992-1997 SPOKE TO AMY (REF 17081406 (ID#AJ267) SHE REQUESTED THE VEHICLE ID NO ' THE LAST EIGHT ' I GAVE HER ' SHE ASK WHAT OUR ADDRESS WAS AND TELEPHONE NUMBER ' I GAVE IT TO HER. SHE ASKED IF I CONTACTED THE SHOP WHERE I GET IT SERVICED AT ' I SAID, NO I WAS CONTACTING YOU FIRST. I TOLD HER I WANTED TO SEE IF THIS WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY ' SHE SAID, I DID NOT HAVE THAT ' I SAID YES I DID THAT'S WHAT MADE US BUY THE VEHICLE. SHE SAID TO CONTACT THE PLACE WHERE WE BOUGHT IT FROM ' IN ROXBOROGH - SHE SAID, WHAT PROBLEM ARE YOU HAVING. I TOLD HER THAT THE PROBLEM STARTED WHEN I GOT THE RECALL FIXED FOR INSTRUMENT CLUSTER. WE HAD WIRING HARNESS TO THE 8 CYCLINDER. THEN THE OIL LIGHT CAME ON. BUT I DID NOT NEED ANY OIL ' I GET MY OIL DONE REGULARLY. THREE DAYS LATER THE DODGE STARTED REVVING VERY HIGH LIKE SOMEONE IS PUSHING ON THE PEDAL. THE CAR JERKS AND THE ENGINE LIGHT IS ON NOW. SHE PUT ME ON HOLD TO CHECK THE WARRANTY INFORMATION. SPOKE TO LESLIE, SUPERVISOR. SHE TOLD ME THERE IS NOTHING THEY COULD DO FOR ME ' WHAT YOU DO OUT SIDE OF CHRYSLER IS YOUR PROBLEM. I TOLD HER THERE IS ALL SORTS OF NOTES ON LINE FROM PEOPLE HAVING PROBLEMS WITH ENGINES AND TRANSMISSIONS. SHE SAID, THERE WAS NO RECALLS ON THIS.*CN

Mileage: 50

Jan 3, 2008

VEH PROBLEM ON 1/1/08 -- 2004 DODGE DURANGO HTTP://WWW.DATATOWN.COM/CHRYSLER/ 1/3/08: CALLED CHRYSLER DEALER ' 1-800-992-1997 SPOKE TO AMY (REF 17081406 (ID#AJ267) SHE REQUESTED THE VEHICLE ID NO ' THE LAST EIGHT ' I GAVE HER ' SHE ASK WHAT OUR ADDRESS WAS AND TELEPHONE NUMBER ' I GAVE IT TO HER. SHE ASKED IF I CONTACTED THE SHOP WHERE I GET IT SERVICED AT ' I SAID, NO I WAS CONTACTING YOU FIRST. I TOLD HER I WANTED TO SEE IF THIS WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY ' SHE SAID, I DID NOT HAVE THAT ' I SAID YES I DID THAT'S WHAT MADE US BUY THE VEHICLE. SHE SAID TO CONTACT THE PLACE WHERE WE BOUGHT IT FROM ' IN ROXBOROGH - SHE SAID, WHAT PROBLEM ARE YOU HAVING. I TOLD HER THAT THE PROBLEM STARTED WHEN I GOT THE RECALL FIXED FOR INSTRUMENT CLUSTER. WE HAD WIRING HARNESS TO THE 8 CYCLINDER. THEN THE OIL LIGHT CAME ON. BUT I DID NOT NEED ANY OIL ' I GET MY OIL DONE REGULARLY. THREE DAYS LATER THE DODGE STARTED REVVING VERY HIGH LIKE SOMEONE IS PUSHING ON THE PEDAL. THE CAR JERKS AND THE ENGINE LIGHT IS ON NOW. SHE PUT ME ON HOLD TO CHECK THE WARRANTY INFORMATION. SPOKE TO LESLIE, SUPERVISOR. SHE TOLD ME THERE IS NOTHING THEY COULD DO FOR ME ' WHAT YOU DO OUT SIDE OF CHRYSLER IS YOUR PROBLEM. I TOLD HER THERE IS ALL SORTS OF NOTES ON LINE FROM PEOPLE HAVING PROBLEMS WITH ENGINES AND TRANSMISSIONS. SHE SAID, THERE WAS NO RECALLS ON THIS.*CN

Mileage: 50

Dec 31, 2007 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A FIRE UNDER THE HOOD CAUSED BY A BATTERY CABLE. THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 04V578000 (ELECTRICAL SYSTEM:BATTERY:CABLES) AND SAFETY RECALL NUMBER D40 ISSUED BY DAIMLER CHRYSLER. THE VEHICLE WAS REPAIRED THROUGH AN INSURANCE CLAIM. DAIMLER CHRYSLER SENT AN INDEPENDENT CLAIMS ADJUSTER, WHO TOOK A REPORT OF THE INCIDENT. ON DECEMBER 17, 2007, THE MANUFACTURER SENT THE CONTACT A RESPONSE VIA MAIL THAT DENIED CLAIM FOR ANY SORT OF REPAIR REIMBURSEMENT FOR THE RECALL. THE TOTAL ESTIMATED COST IN DAMAGES WAS $1,870 PLUS TOWING. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 49,800 AND CURRENT MILEAGE WAS 49,900. UPDATED 01/29/08 *BF

Mileage: 49,800

Dec 2, 2007

2004 DODGE DURANGO SLT. WATER LEAKING INTO JUNCTION BLOCK. POSSIBLE WIRE HARNESS DAMAGE MAYBE MORE DAMAGE. NOT SURE WHERE WATER IS LEAKING IN. THIS COST TO MUCH TO FIND OUT AND FIX. VEHICLE IS STILL IN THE SHOP. *TR

Mileage: 65,554

Nov 19, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE AIR BAG LIGHT REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. SINCE THE VEHICLE WAS PURCHASED, IT HAS BEEN TO THE DEALER AT LEAST TEN TIMES CONCERNING THIS FAILURE. NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) WAS REFERENCED. THE CURRENT MILEAGE WAS 52,600 AND FAILURE MILEAGE WAS 1.

Mileage: 1

Nov 8, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER STOPPING THE VEHICLE, THE CABIN LIGHTS ILLUMINATED AND WOULD NOT DIM. THERE WERE NO WARNING INDICATORS PRESENT. THE CONTACT SMELLED SMOKE INSIDE THE PASSENGER COMPARTMENT AND DROVE THE VEHICLE TO HER RESIDENCE. THE WEATHER WAS NOT A FACTOR. IN JUNE OF 2007, THE RECALL REPAIR WAS PERFORMED FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). AFTER THE REPAIR WAS MADE, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED, THE WINDSHIELD WIPERS DID NOT WORK, THE DOOR OPEN CHIME WOULD NOT SOUND, AND THE KEY WOULD NOT LOCK AND UNLOCK THE DOORS. THE CURRENT MILEAGE WAS 82,397 AND FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

Nov 7, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE CD PLAYER DOES NOT WORK AND THERE IS A CONTINUOUS CLICKING SOUND WHEN THE KEY IS REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE VEHICLE IS INCLUDED IN RECALL NUMBER G07 AND THE REPAIR WORK WAS PERFORMED; HOWEVER, THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

Oct 11, 2007

2004 DODGE DURANGO RECALL ON THE INSTRUMENT PANEL. AFTER RECALL WAS REPAIRED THE VEHICLE WOULD NOT START AND THE CD PLAYER WOULD NOT WORK AND WAS MAKING A NOISE. DEALER TOLD HER THAT THEY WOULD NOT BE RESPONSIBLE FOR THE CD PLAYER REPLACEMENT. *KB THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE IT WAS DETERMINED THAT THE INSTRUMENT CLUSTER REPROGRAM WAS NOT PROPERLY DONE. THE DEALER PUT IN A NEW INSTRUMENT CLUSTER PANEL AND THE CD PLAYER WORKED. *JB

Aug 13, 2007

I PURCHASED A 2004 DURANGO IN NOV OF 2006. I HAD NO REAL PROBLEMS WITH VEHICLE UNTIL RECENTLY. TOOK VEHICLE IN TO DEALERSHIP FOR RECALL OF INSTRUMENT PANEL. DEALERSHIP TOOK CARE OF THIS AND 2 WEEKS LATER TEMPERATURE GAUGE STARTED READING HOTTER THEN USUAL. CONTACTED DEALERSHIP WHO THEN STATED UNRELATED. RECENTLY WENT ON VACATION AND 300 MILES FROM HOME VEHICLE TEMP GAUGE READ HOT. PULLED OFF INTERSTATE TO NEAREST SERVICE STATION. NO DEALERSHIP NEAR HERE. MECHANIC FOUND NO CODES TO INDICATE PROBLEM. REPLACED WATER PUMP, THERMOSTAT, HOSES, CHECK RADIATOR, NEW FLUIDS, BILL TOTAL 377 DOLLARS. 3 MILES LATER CAR STILL TRYING TO OVER HEAT. TOWED TO VA FOR 1,000 DOLLARS NOW AT DEALERSHIP. CAR ALSO SEEMS TO SOMETIMES NOT BE IN GEAR WHEN PLACED IN DRIVE AND YOU TRY TO ACCELERATE ENGINE JUST REVS. AT DEALERSHIP NOW WE SHALL SEE WHAT THEY SAY. *TR

Mileage: 43,181

Aug 9, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HEARD A CLICKING NOISE WHEN HE TURNED THE KEY IN THE IGNITION. THE DEALER PREVIOUSLY PERFORMED ELECTRICAL REPAIRS ON THE VEHICLE, BUT THE FAILURE STILL OCCURRED. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

Jul 5, 2007

THE CHECK ENGINE LIGHT IN THE VEHICLE KEEPS COMING ON FOR NO REASON. I HAVE TAKEN VEHICLE TO DEALER SEVERAL TIMES TO BE FIXED , BUT IT ALWAYS COMES BACK ON. I HAVE RECEIVED A NOTICE THAT THERE IS A RECALL ON THE INSTRUMENT CLUSTER THAT MAY RESULT IN FIRE, BUT I DON'T WANT TO TAKE IT IN AGAIN , WOULD BE THE FIFTH TIME, JUST TO HAVE THE LIGHT KEEP COMING ON.*AK

Jul 5, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 5 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE DEALER STATED THAT THEY REPAIRED THE FAILURE, BUT DID NOT INFORM THE CONTACT OF WHAT CAUSED THE FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE DEALER MADE THE REPAIR LISTED IN THE RECALL. THE CONTACT STATED THAT THE ABS LIGHT ON THE INSTRUMENT PANEL ILLUMINATED THE SAME DAY AS THE RECALL REPAIR WORK WAS COMPLETED. AS OF JULY 5, 2007, THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 200.

Mileage: 200

Jun 22, 2007

MY VEHICLE UNDERWENT INSPECTION FOR SAFETY RECALL #G07. IT WAS DETERMINED BY THE DEALERSHIP THAT THE ELECTRONIC CLUSTER IN MY 2004 DODGE DURANGO HAD TO BE REPLACED, DUE TO FIRE HAZARD. WHEN THEY PULLED THE OLD CLUSTER, AN ELECTRICAL SURGE DAMAGED THE ELECTRICAL COMPONENTS IN THE DRIVER'S SIDE DOOR OF MY VEHICLE. THE DEALERSHIP REPLACED THE CLUSTER, AND TOLD ME THAT THE DRIVER'S SIDE DOOR HAD BEEN DAMAGED WHEN THEY PULLED THE OLD CLUSTER. THEY INSTRUCTED ME TO PICK UP MY VEHICLE AND TOLD ME THAT IT WAS DRIVABLE. THEY ORDERED A PART TO REPAIR THE DOOR AND TOLD ME THEY WOULD REPAIR IT. WHEN I PICKED UP MY VEHICLE, I WAS NOT ABLE TO OPEN THE DOOR FROM THE OUTSIDE OR THE INSIDE. THIS WAS ON JUNE 14TH. I HAVE NOT BEEN ABLE TO ENTER OR EXIT MY CAR VIA THE DRIVER'S SIDE DOOR FOR OVER 1 WEEK. THIS IS A SAFETY ISSUE, AND THE VEHICLE SHOULD NOT HAVE BEEN RETURNED TO ME AS "DRIVABLE". I CONTACTED THE DEALERSHIP, AND ASKED FOR A RENTAL UNTIL THE ISSUE WITH THE DOOR IS RESOLVED. THEY INFORMED ME THAT CHRYSLER HAD TO APPROVE THE RENTAL, AND I WOULD HAVE TO PAY THE RENTAL FEES MYSELF. THE DEALERSHIP CREATED A SAFETY HAZARD IN MY VEHICLE, AND RETURNED IT TO ME AS DRIVABLE, AND THEY ARE GOING TO MAKE ME PAY FOR A RENTAL CAR. THE DRIVERS SIDE DOOR ON MY VEHICLE HAS BEEN LOCKED FOR 9 DAYS - I HAVE BEEN CLIMBING THROUGH THE PASSENGER SIDE OF THE VEHICLE, FOR 9 DAYS. *TR

May 25, 2007

05/25/07 DAIMLER CHRYSLER SAFETY RECALL G07- TEST AND REPROGRAMS INSTRUMENT CLUSTER. CUSTOMER WANTS REIMBURSEMENT FOR PAYMENTS MADE FOR REPAIRS**CC THE CONSUMER HAS PROVIDED A COPY OF THE INVOICE REPAIR AND THE RECALL NOTICE FOR THE VEHICLE. THE DEALER INFORMED THE CONSUMER THAT ONLY A CIRCUIT FOR THE DOME LIGHT WAS INCLUDED IN THE RECALL. *TR

Mileage: 50,540

May 16, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS TAKEN TO THE DEALER DUE TO NHTSA RECALL # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE DEALER STATED THAT THE INSTRUMENT PANEL WIRES WERE BURNED. THE DEALER PERFORMED THE RECALL REPAIR AND STATED THAT THE KEYLESS ENTRY NO LONGER WORKED AND THEY WOULD NOT REPAIR THE FAILURE. THE CONTACT STATED THAT THE KEYLESS ENTRY WORKED PROPERLY BEFORE THE VEHICLE WAS SERVICED FOR THE RECALL. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

Mileage: 73,000

May 4, 2007 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER PERFORMING A RECALL REPAIR, THE TECHNICIAN STATED THAT THE VEHICLE WAS SAFE FOR THE CONTACT TO DRIVE. WHILE TRAVELING TO PENNSYLVANIA AT 45 MPH, THE VEHICLE CAUGHT FIRE AND THE CONTACT AND HER FAMILY WERE LOCKED INSIDE THE VEHICLE AS THE FLAMES CONTINUED TO SPREAD. THE VEHICLE IS INCLUDED IN RECALL # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND IS ALSO KNOWN AS SAFETY RECALL GO7 REGARDING THE INSTRUMENT PANEL. DAIMLER CHRYSLER STATED THAT SHE NEEDS TO GET A RENTAL CAR AND TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS UNABLE TO HELP. THE CONTACT SPOKE WITH THE CORPORATION FOURTEEN TIMES AND CONTINUALLY CLAIMED THAT THEY COULD NOT HELP. FURTHERMORE, SHE WOULD HAVE TO PAY FOR THE RENTAL CAR THAT WAS SUGGESTED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 37,000.

Mileage: 37,000

May 4, 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE# 07V092000, ELECTRICAL SYSTEM: INSTRUMENT PANEL. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE END OF MAY OR THE BEGINNING OF JUNE. THERE IS ONE DODGE DEALER LOCATED NEAR HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGE WERE 71000. THE ENGINE SIZE IS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

Mileage: 71,000

Apr 30, 2007

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON THE DASHBOARD SINCE NOVEMBER 2004. THE VEHICLE STALLED WHILE DRIVING. WAS PULLED OVER, AND THEN RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES CONCERNING THE DASHBOARD LIGHTS. THE VEHICLE WAS TOWED TWICE BECAUSE IT FAILED TO START. THE CONTACT RECEIVED RECALL NOTICE # 07V092000 CONCERNING ELECTRICAL SYSTEM: INSTRUMENT PANEL. THE CURRENT MILEAGE IS 53,706, AND FAILURE MILEAGE WAS 9,982.*AK

Mileage: 9,982

Apr 24, 2007

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. IN ADDITION, THE RADIATOR CONSTANTLY OVERHEATED AND THE SPEEDOMETER WAS REGISTERING HOT. THE DEALER REPLACED THE RADIATOR, AND STATED THAT IT WAS CLOGGED AND NO LONGER UNDER WARRANTY. ANOTHER DEALER STATED THAT THERE WAS A HOLE PUNCTURED IN THE RADIATOR. WHEN THE CONTACT RETURNED TO THE ORIGINAL DEALER, THEY STATED THAT THEY ALSO NOTICED THE HOLE. THE INSTRUMENT PANEL INDICATOR LIGHT ILLUMINATED, AND THE PASSENGER'S SIDE WINDSHIELD WIPER CONSTANTLY BECAME UNSCREWED. THIS WAS THE CONTACT'S SECOND DODGE DURANGO, AND WAS HAVING THE SAME FAILURES. SHE STATED THAT SHE NEVER RECEIVED ANY RECALL NOTICES FOR ANY OF THE ONES THAT EXISTED. THE DEALER DID NOT RECORD THE VIN TO RESEARCH IF THE VEHICLE HAD ANY DEFECTS. THE VEHICLE WAS BROUGHT TO DEALER FOR SERVICE FOR ALL OF THE FAILURES EXCEPT THE INSTRUMENT PANEL LIGHT AND WINDSHIELD LIGHT. THE CURRENT MILEAGE IS 68,000 , AND FAILURE MILEAGE WAS 30,000.*AK

Mileage: 30,000

Apr 22, 2007 Fire

ON THE MORNING OF APRIL 14, 2007, I WAS DRIVING HOME WHEN THE INSTRUMENTAL PANEL ON MY DODGE DURANGO 2004 BEGAN TO SMOKE. IT WAS A MATTER OF SECONDS BEFORE THE SMOKE TURNED BLACK AND THICK. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND CALLED 911. IT WAS A MATTER OF SECONDS BEFORE FLAMES CAME BLASTING OUT OF THE ELECTRICAL PANEL OF MY VEHICLE. THE FIRE SPREAD VERY QUICKLY THROUGH THE PLASTIC ON THE DASHBOARD BREAKING THE WINDSHIELD. THANKFULLY, A GENTLEMAN THAT HAPPENED TO LIVE NEAR BY, BROUGHT OUT A FIRE EXTINGUISHER MANAGING TO PUT OUT THE FLAMES AS THE POLICE GOT THERE, FOLLOWED BY THE FIRE DEPARTMENT. THE POLICE THEN DISCONNECTED THE BATTERY AND THE FIRE DEPARTMENT PROCEEDED TO HOSE DOWN THE ENTIRE CAR AS A PRECAUTION SINCE THE CAR STILL WAS EXTREMELY HOT TO THE TOUCH. I IMMEDIATELY REPORTED THE INCIDENT TO THE INSURANCE COMPANY. AFTER SOME RESEARCH, I FOUND A RECENT RECALL FOR THE SAME YEAR AND MODEL OF MY VEHICLE. HOWEVER, UNTIL TODAY, APRIL 22, 2007 I STILL HAVEN'T GOT A LETTER OF NOTIFICATION FROM DAIMLER CHRYSLER. EVEN WORSE, THEY HAVEN'T EVEN HAD THE COURTESY TO RETURN MY NUMEROUS PHONE CALLS. I INITIALLY FILED THE COMPLAIN WITH THEM ON APRIL 16, 2007. ITS BEEN OVER A WEEK AND I STILL HAVEN'T HEARD A WORD. ACCORDING TO THE INSURANCE ADJUSTER, MY CAR IS A TOTAL LOSS, WHICH IT MEANS THAT I NOT ONLY NEED TO COME UP WITH A DOWN PAYMENT FOR ANOTHER VEHICLE, WHICH I CAN'T AFFORD AT THE MOMENT, BUT THAT I ALSO LOST FAITH IN THE CHRYSLER CORPORATION. I REFUSE TO RISK MY CHILDREN'S LIFE IN ANOTHER CHRYSLER VEHICLE. FOR NOW I WANT DAIMLER CHRYSLER TO FACE THEIR RESPONSIBILITY. MEANWHILE, I HAVE BEEN CARELESS AND I HAVE NO WAY TO GET TO SCHOOL (I AM A FULL TIME COLLEGE STUDENT) OR TO GET MY CHILDREN TO THEIR NORMAL ACTIVITIES. THE CHRYSLER CORPORATION SAYS THAT THEY CAN'T AUTHORIZE A RENTAL UNTIL WHENEVER THEIR ADJUSTER CONTACTS ME. I HAVE CALLED THEM AT LEAST FIVE TIMES WITH NO RESPONSE. *TR

Mileage: 76,190

Apr 18, 2007 Fire

2004 DODGE DURANGO CUSTOMER STATES THAT THE CAR CAUGHT ON FIRE IN DRIVEWAY AFTER THEY ARRIVED HOME AT 12:00 IN THE AFTERNOON CUSTOMER BELIEVES THE INSTRUMENT PANEL WAS THE PROBLEM**CC CONSUMER STATES THAT VEHICLE IS A TOTAL LOSS AND WOULD LIKE TO BE REIMBURSED THE PAYOFF AMOUNT DUE ON THE VEHICLE. CONSUMER STATES WENT ONLINE AND SAW A RECALL FOR THIS VEHICLE. *TR

Apr 17, 2007

WHEN I GOT INTO MY TRUCK TO TAKE MY HUSBAND TO WORK THE RADIO DID NOT HAVE ANY SOUND, BUT THE POWER WAS ON. AS SOON AS THIS HAPPENED I KNEW IT WAS GOING TO BE A REPEAT OF WHAT HAPPENED LAST MONTH, AND IT WAS! SOON AFTER THE AIRBAG LIGHT CAME ON AND MANY OTHER LIGHTS ON THE PANEL. THE GAUGES STARTED JUMPING UP AND DOWN. AFTER I HEARD OF THE RECALL WE TOOK THE TRUCK TO THE DEALER, THEY TOLD US THIS WAS FIXED, OBVIOUSLY IT WAS NOT. I AGREE WITH COMPLAINT# 10060005, I FEEL WATER IS POSSIBLY GETTING INTO PLACES IT SHOULD NOT BE, THE DEALER HAD ALREADY RESEALED THE TOP OF MY TRUCK BECAUSE MY DRIVER'S SIDE DOOR WAS LEAKING AND WATER WAS DRIPPING FROM MY HEADLINER!, NOT LONG AGO AFTER IT RAINED WATER WAS COMING IN NEAR THE WINDSHIELD ON THE PASSENGER SIDE, WE CALLED THE DEALER AGAIN, AND THEY TOLD US THEY FIXED THE PROBLEM THE FIRST TIME! (I HAVE PICTURES OF THE WATER DRIPPING IN MY TRUCK!) I ALSO HAVE VIDEO OF THE CONTROL PANEL AS I WAS DRIVING, WITH THE GAUGES JUMPING AND LIGHTS COMING ON AND OFF! I WOULD LOVE FOR DODGE TO SEE THE VIDEO, AND EXPLAIN HOW THIS IS HAPPENING. THIS TRUCK IS UNSAFE. I AM DRIVING MY MOTHER'S TOYOTA RIGHT NOW!! *AK

Apr 4, 2007 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE PARKED THE VEHICLE SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO THE HOOD AND DASHBOARD AREAS OF THE VEHICLE. THE FIRE WAS EXTINGUISHED, BUT THE VEHICLE WAS DESTROYED. APPROXIMATELY THREE HOURS PRIOR TO THE FIRE, ALL OF THE INTERIOR LIGHTS ILLUMINATED. THE FAILURE WAS DIAGNOSED AS ELECTRICAL, AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. BOTH A POLICE AND FIRE REPORTS WERE TAKEN, AND THE CONTACT POSSESSED PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 11,000.*AK

Mileage: 11,000

Mar 31, 2007

2004 5.7L HEMI , 46000 MILES, FIRST STALLED WHEN DRIVING 35 MPH ON MARCH 12, PULLED OVER AND WAS ABLE TO RESTART. SINCE THEN ENGINE LIGHT COMES ON INTERMITTENTLY, CAR HAS NOW STALLED MULTIPLE TIMES AT DIFFERENT SPEEDS AND DRIVING CONDITIONS. ALSO SUDDEN RPM DROP OFF AT LOW IDLE. ONE THING IS CONSISTENT, STALLS LEAVE NO POWER STEERING OR BRAKES, THIS IS SCARY AND DANGEROUS !!! NO ACCIDENTS...YET GOING TO CALL TOMORROW TO SEE IF CAN GET INTO DEALERSHIP AND HAVE TSB APPLIED. *JB

Mileage: 46,100

Mar 30, 2007 Fire

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE INNER COMPARTMENT OF THE VEHICLE BEGAN TO BURN AND THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED IN JULY OF 2006 DUE TO RECALL # 04V578000. THE PREVIOUS OWNERS HAD THE VEHICLE REMEDIED BY THE MANUFACTURER DUE TO RECALL # 03V528000. THE MANUFACTURER REFUSED TO DISCLOSE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGE WERE 50,000.*AK

Mileage: 50,000

Mar 30, 2007 Fire

AT APPROXIMATELY 2 PM ON MARCH 24, 2007, MY 2004 DODGE DURANGO CAUGHT FIRE IN THE DRIVEWAY AT HOME. WE ARRIVED AT HOME AT APPROXIMATELY 12:00 IN THE AFTERNOON ON SATURDAY AFTER DRIVING THE VEHICLE APPROXIMATELY ONE HOUR (RURAL DRIVING). I WENT INSIDE FOR APPROXIMATELY TWO HOURS AND WHEN I WENT OUTSIDE TO LEAVE, I NOTICED SMOKE COMING FROM A WHOLE IN THE WINDSHIELD. THE INSTRUMENT PANEL WAS ON FIRE. I CALLED FOR MY HUSBAND TO COME OUTSIDE AND HE IMMEDIATELY CALL THE LOCAL FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FIRE. THE VEHICLE WAS A TOTAL LOSS (PURSE, TWO CAR SEATS, CLOTHES, UMBRELLAS, CDS, ETC.) I HAVE NOT RECEIVED AN OFFICIAL RECALL NOTICE FROM DAIMLER CHRYSLER CORPORATION. AFTER SEARCHING ONLINE AFTER THIS INCIDENT, I FOUND A LETTER FROM THE US DEPARTMENT OF TRANSPORTATION REGARDING ELECTRICAL SYSTEM: INSTRUMENT PANEL RECALL. THE LETTER STATED THAT RECALL NOTICES WILL BE SENT IN APRIL 2007. AFTER FIVE DAYS, OUR INSURANCE COMPANY (STATE FARM) WILL NOT COVER THE PAYOFF AMOUNT DUE ON THE VEHICLE. DAIMLER CHRYSLER CORPORATION HAS NOT ACCEPTED ANY RESPONSIBILITY FOR THIS INSTRUMENT PANEL FIRE. THEREFORE, WE ARE LEFT WITHOUT A VEHICLE, $2,700 LOAN BALANCE AND LOSS OF PERSONAL BELONGING. *JB

Mileage: 45,000

Mar 28, 2007 Fire

I WAS DRIVING DOWN THE HIGHWAY FOR ABOUT 3 MINUTES AND I NOTICED THE INTERIOR LIGHTING WAS ON. AT THIS TIME MY INSTRUMENT PANEL STARTED SMOKING. ONCE THIS HAPPENED THE GAUGES STARTED ACTING CRAZY AND THE WINDSHIELD WIPERS CAME ON. THE SWITCH WAS NOT ON AND THERE WERE NO LIGHTS IN THE DASH. BY THE TIME I GOT TO THE SIDE OF THE ROAD THE DASH HAD BLACK SMOKE COMING FROM IT. WITHIN 5 MINUTES THE VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES. BY THE TIME THE FIRE AND RESCUE GOT THERE THE TRAFFIC ON THE HIGHWAY HAD SLOWED CONSIDERABLY AND THE SMOKE WAS SO BAD YOU COULDN'T EVEN SEE THE HIGHWAY. THE VEHICLE WAS A TOTAL LOSS. THERE ARE A NUMBER OF THINGS THAT COULD HAVE HAPPENED. THANKFULLY NO ONE WAS INJURED AND MY CHILDREN WERE NOT IN THE VEHICLE. *JB

Mileage: 54,000

Mar 28, 2007 Fire

I WAS DRIVING DOWN THE HIGHWAY FOR ABOUT 3 MINUTES AND I NOTICED THE INTERIOR LIGHTING WAS ON. AT THIS TIME MY INSTRUMENT PANEL STARTED SMOKING. ONCE THIS HAPPENED THE GAUGES STARTED ACTING CRAZY AND THE WINDSHIELD WIPERS CAME ON. THE SWITCH WAS NOT ON AND THERE WERE NO LIGHTS IN THE DASH. BY THE TIME I GOT TO THE SIDE OF THE ROAD THE DASH HAD BLACK SMOKE COMING FROM IT. WITHIN 5 MINUTES THE VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES. BY THE TIME THE FIRE AND RESCUE GOT THERE THE TRAFFIC ON THE HIGHWAY HAD SLOWED CONSIDERABLY AND THE SMOKE WAS SO BAD YOU COULDN'T EVEN SEE THE HIGHWAY. THE VEHICLE WAS A TOTAL LOSS. THERE ARE A NUMBER OF THINGS THAT COULD HAVE HAPPENED. THANKFULLY NO ONE WAS INJURED AND MY CHILDREN WERE NOT IN THE VEHICLE. *JB

Mileage: 54,000

Mar 27, 2007 Fire

TL*- THE CONTACT STATED THAT THE 2004 DODGE DURANGO WITH 38,000 FAILURE MILEAGE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT THOUGHT THAT THERE WAS A SHORT IN THE ELECTRICAL SYSTEM. THERE WAS RECALL 07V092000 THAT WAS ESTABLISHED ON MARCH 2,2006. THE VEHICLE WILL BE TOWED TODAY. *AK THE CONSUMER PROVIDED A REPORT FROM THE FIRE DEPARTMENT. UPDATED 05/21/07 *TR

Mileage: 38,000

Mar 23, 2007 Fire

TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED AND THE DOOR WAS OPENED, BUT THE INTERIOR LIGHTS DID NOT TURN OFF ONCE THE DOOR WAS CLOSED. THE IGNITION HAD BEEN TURNED OFF AND TURNED BACK ON, BUT THE INTERIOR LIGHTS DID NOT TURN OFF. THE BATTERY WAS DISCONNECTED. THE NEXT DAY THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTS STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE HAD BEEN A FIRE BECAUSE THE CIRCUITRY WAS MELTED. THE FAILURE MILEAGE WAS 36,000. RECALL 07V092000 WAS FOR THE ELECTRICAL SYSTEM. THE DEALER ADVISED THE C ONTACT THAT THE THIS VEHICLE IS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER WILL NOT RELEASE THE VEHICLE TO THE CONTACT BECAUSE IT WAS UNSAFE TO DRIVE IT. THE DEALER WOULD NOT REPAIR THE VEHICLE AT HIS COST BECAUSE THEY DID NOT HAVE AUTHORIZATION. THE CURRENT AND FAILURE MILEAGE WERE 36,000.*AK

Mileage: 36,000

Mar 23, 2007

TL*- THE CONTACT OWNS A 2004 DODGE DURANGO WITH A CURRENT MILEAGE OF 46,000 MILES. THE CONTACT'S VEHICLE HD THE SAME PROBLEMS AS MENTIONED IN RECALL 07V092000 CONCERNING THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. *AK

Mileage: 46,000

Mar 19, 2007

TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE INTERIOR LIGHTING IN THE INSTRUMENT PANEL WILL NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO LOSE ITS CHARGE ON SEVERAL OCCASIONS. THE RADIO AND THE DOOR CHIME TURNED ON INTERMITTENTLY. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CLUSTER MODULE. THE MANUFACTURER STATED THAT RECALL#07V092000 RELATED TO THE INSTRUMENT PANEL DID NOT PERTAIN TO THIS VEHICLE DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WERE 43,000. *AK THE CONSUMER STATES THERE IS ANOTHER RECALL PERTAINING TO HIS VEHICLE RECALL #03V528000 AND ALSO HAS INVOICES FOR SERVICE PROVIDED TO VEHICLE. UPDATE 4/23/07 *TR

Mileage: 43,000

Mar 14, 2007

ON SEVERAL INSTANCES BEGINNING APPROXIMATELY NOVEMBER OF 2006 THE INTERIOR LIGHTS WOULD EITHER STAY ON, OR NOT COME ON AT ALL. SOMETIMES, UPON ENTERING THE CAR, WE WOULD HAVE TO WAIT TWENTY MINUTES OR MORE TO GET THE LIGHTS TO GO OUT. A FEW INSTANCES, THE LIGHTS WOULD NEVER GO OUT AND RAN THE BATTERY DOWN. EVENTUALLY, NO LIGHTS AT ALL WOULD COME ON AND AT ONE POINT YOU COULD SMELL SOMETHING BURNING, BUT NEVER SEE IT. WHEN APPROACHING THE JEFF WYLER DODGE, AND HAVING OUR CAR SERVICED TODAY (ON 3-14-07), THEY HAD US PAY FOR A DIAGNOSTICS AND STATED THAT THE INSTRUMENTAL CLUSTER (SP?) NEEDED TO BE REPLACED AND THE COST WAS CLOSE TO $500.00. DUE TO THE PRICE OF THE PART, WE DECIDED NOT TO HAVE THEM REPLACE IT RIGHT AWAY. TONIGHT, WHILE READING THE NEWS, I CAME UPON AN ARTICLE ON WLWT.COM AND FOUND THAT IF YOU ARE HAVING AN INTERIOR LIGHT PROBLEM (LIGHTS NOT DIMMING THE WAY THEY ARE SUPPOSED TO), TO TAKE YOUR CAR TO THE DEALER. I AM VERY UPSET THAT SOMEHOW THE RECALL IS IN THE NEWS, HOWEVER A DODGE DEALERSHIP MENTIONS NOTHING TO US ABOUT IT? I WILL BE CONTACTING THE DEALER AGAIN IN THE MORNING TO DISCUSS. *JB

Mileage: 40,000

Mar 10, 2007

I HAVE HAD A 2004 5.7 LIMITED DODGE DURANGO 2004 VERSION AND HAVE CONSISTENT ELECTRICAL PROBLEMS. THE FIRST TIME THE TRUCK DID NOT START WHEN I WAS OUT OF STATE. I NEEDED TO GET TOWED TO A DODGE DEALER AND IT TOOK ALMOST 3 WEEKS TO FIX. THEY STATED THAT THE ELECTRIC SYSTEM SHORTED OUT AND REPLACED SOME SYSTEM WITHIN THE CAR. AFTER GETTING THE CAR BACK I HAD CONSISTENT PROBLEMS WITH THE AIR CONDITIONING SYSTEM,INTERIOR LIGHTS, RADIO SYSTEM ETC. THEY WOULD WORK SOMETIMES AND NOT WORK MOST OF THE TIME. I TOOK THE TRUCK TO THE DEALER (BRIDGE CHRYSLER IN NEW YORK) SEVERAL TIMES AND THEY SAID THERE WAS NO PROBLEM. AFTER CALLING THE MAIN COMPLAINT LINE SEVERAL TIMES THEY ASKED ME TO BRING IT TO ANOTHER DEALER IN BROOKLYN.(BAY RIDGE) THE SERVICE MANAGER DAN WORKED WITH THE SERVICE DEPARTMENT FOR ANOTHER 2 WEEKS TO FINALLY IDENTIFY THAT THE ORIGINAL TIME THE TRUCK DIED AND WAS FIXED THEY REPLACED THE WRONG PART. THE SERVICE DEPARTMENT IN BROOKLYN FIXED THE TRUCK AND I DO NOT HAVE MAJOR PROBLEMS MOST OF THE TIME NOW BUT I WAS WITHOUT THE TRUCK FOR OVER 6 WEEKS OVER THE DURATION OF THE LEASE SO FAR. THERE CONTINUES TO BE ELECTRICAL PROBLEMS WITH MY TRUCK BUT I DO NOT HAVE THE TIME TO LEAVE THE TRUCK FOR ANOTHER 3 WEEKS. *JB

Mar 9, 2007 Fire

ON MARCH 1ST, 2007 WE NOTICED THAT ALL THE INTERIOR LIGHTS IN OUR 2004 DURANGO WOULD NOT TURN OFF. CONTACTED THE DEALERSHIP AND THEY COULDN'T TAKE THE VEHICLE UNTIL THE 2ND. DISCONNECTED THE BATTERY, AND RE-CONNECTED IT TO TAKE IT TO THE DEALERSHIP ON THE 2ND. THE DEALERSHIP HAD THE VEHICLE UNTIL THE 6TH. MY WIFE WENT TO THE DEALERSHIP ON MARCH 6, 2007 TO FIND OUT IF THEY KNEW WHAT WAS WRONG, BECAUSE THEY WOULDN'T ANSWER THEIR PHONES. WHEN SHE GOT THERE SHE LEARNED THAT THERE HAD BEEN A FIRE IN THE SERVICE DEPARTMENT OVER NIGHT. IT WAS EXPECTED THAT OUR VEHICLE HAD CAUSED THE FIRE. I WAS COMPLETELY SURPRISED WHEN I HEARD THE NEWS, BUT KNOW THAT I HAVE SEEN ALL THE REPORTS ABOUT SIMILAR INCIDENTS IT DOESN'T SURPRISE ME AT ALL. I AM JUST GLAD THIS HAPPENED AT THE DEALERSHIP, AND NOT AT MY HOME. OR EVEN WORSE WITH MY WIFE AND KIDS IN THE VEHICLE. DODGE NEEDS TO WAKE UP AND REALIZE THAT THERE IS A SERIOUS PROBLEM AND NOTIFY PEOPLE BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *JB

Mileage: 40,000

Mar 6, 2007

2004 DODGE DURANGO THAT QUITS WHILE ON THE HIGHWAY AND AFTER PARKED. *JB

Mar 5, 2007

ON MARCH 2, 2007 I GOT IN MY 2004 DODGE DURANGO LIMITED (HEMI) TO TAKE MY KIDS TO SCHOOL, I NOTICED MY RADIO HAD NO SOUND, THE POWER CAME ON, BUT NO SOUND AT ALL WAS HEARD. AFTER I DROVE ABOUT 1/2 OF A MILE THE SPEEDOMETER AND TACHOMETER GAUGES STARTED ACTING ERRATIC, JUMPING UP AND DOWN, THE RADIO CAME BACK ON FOR A FEW SECONDS, THEN CUT OUT AGAIN. THE OVERHEAD TEMP CONTROL WAS JUMPING FROM 54 DEGREES TO NEGATIVE 40!. MY AIRBAG LIGHT CAME ON AND STAYED ON AS WELL AS THE ETC LIGHT. AFTER DROPPING MY KIDS AT SCHOOL, I HAVE NOT DROVE THIS TRUCK, WITH LESS THAN 41000 MILES. AFTER READING THAT FIRES HAVE STARTED IN MANY OTHER 2004 DURANGO'S, I WOULD LIKE TO KNOW WHY MY TRUCK HAS NOT BEEN ISSUED A RECALL, WHAT ARE THEY WAITING FOR? I CAN NOT PUT MY KIDS IN THIS TRUCK. IN OCTOBER 2006 MY TRUCK WAS LEAKING FROM ABOVE MY DRIVERS SIDE DOOR (34713 MILES), WE TOOK IT TO THE DEALER AND THEY HAD TO RE-SEAL SEAMS ABOVE MY DOOR AS WELL AS OTHER POSSIBLE AREAS WATER COULD BE GETTING IN, ONE WEEK LATER MY TRUCK STARTED STALLING AT STOP SIGNS, MY HUSBAND TOOK IT DO THE DEALER AGAIN (35050 MILES) THE DEALER SCHAEFER AND STROHMINGER DODGE WHITEMARSH OF COURSE TELLS US THAT IT IS LACK OF MAINTENANCE (NOT TRUE) AND WE NEED THE THROTTLE BODY CLEANED ($169.00 AND A TUNE UP $182.00) YET JUST THE WEEK BEFORE WHEN MY TRUCK WAS THERE THEY DID THE MULTI-POINT INSPECTION REPORT AND CHECKED THAT EVERYTHING WAS FINE. AFTER DOING RESEARCH I FOUND OUT THE ISSUE WITH THE LEAK ABOVE MY DOOR WAS SENT OUT AS A CUSTOMER SATISFACTION NOTIFICATION NO. D10, DATED MARCH 2004, WHY DIDN'T I GET THIS NOTIFICATION? BETTER YET, WHY DIDN'T THE DEALER FIX THIS BEFORE I BOUGHT IT IN SEPT. 04? WHAT GOOD IS THE WARRANTY FROM THEM WHEN EVERYTHING IS DENIED? I WILL NEVER BUY A DODGE/CHRYSLER VEHICLE AGAIN. I HAVE HAD MANY VEHICLES AND NEVER HAD AN ISSUE WITH A DEALER NOT HONORING A WARRANTY AND FIXING PROBLEMS, THIS IS RIDICULOUS AND UNSAFE. *JB

Mileage: 40,488

Mar 5, 2007

ON MARCH 2, 2007 I GOT IN MY 2004 DODGE DURANGO LIMITED (HEMI) TO TAKE MY KIDS TO SCHOOL, I NOTICED MY RADIO HAD NO SOUND, THE POWER CAME ON, BUT NO SOUND AT ALL WAS HEARD. AFTER I DROVE ABOUT 1/2 OF A MILE THE SPEEDOMETER AND TACHOMETER GAUGES STARTED ACTING ERRATIC, JUMPING UP AND DOWN, THE RADIO CAME BACK ON FOR A FEW SECONDS, THEN CUT OUT AGAIN. THE OVERHEAD TEMP CONTROL WAS JUMPING FROM 54 DEGREES TO NEGATIVE 40!. MY AIRBAG LIGHT CAME ON AND STAYED ON AS WELL AS THE ETC LIGHT. AFTER DROPPING MY KIDS AT SCHOOL, I HAVE NOT DROVE THIS TRUCK, WITH LESS THAN 41000 MILES. AFTER READING THAT FIRES HAVE STARTED IN MANY OTHER 2004 DURANGO'S, I WOULD LIKE TO KNOW WHY MY TRUCK HAS NOT BEEN ISSUED A RECALL, WHAT ARE THEY WAITING FOR? I CAN NOT PUT MY KIDS IN THIS TRUCK. IN OCTOBER 2006 MY TRUCK WAS LEAKING FROM ABOVE MY DRIVERS SIDE DOOR (34713 MILES), WE TOOK IT TO THE DEALER AND THEY HAD TO RE-SEAL SEAMS ABOVE MY DOOR AS WELL AS OTHER POSSIBLE AREAS WATER COULD BE GETTING IN, ONE WEEK LATER MY TRUCK STARTED STALLING AT STOP SIGNS, MY HUSBAND TOOK IT DO THE DEALER AGAIN (35050 MILES) THE DEALER SCHAEFER AND STROHMINGER DODGE WHITEMARSH OF COURSE TELLS US THAT IT IS LACK OF MAINTENANCE (NOT TRUE) AND WE NEED THE THROTTLE BODY CLEANED ($169.00 AND A TUNE UP $182.00) YET JUST THE WEEK BEFORE WHEN MY TRUCK WAS THERE THEY DID THE MULTI-POINT INSPECTION REPORT AND CHECKED THAT EVERYTHING WAS FINE. AFTER DOING RESEARCH I FOUND OUT THE ISSUE WITH THE LEAK ABOVE MY DOOR WAS SENT OUT AS A CUSTOMER SATISFACTION NOTIFICATION NO. D10, DATED MARCH 2004, WHY DIDN'T I GET THIS NOTIFICATION? BETTER YET, WHY DIDN'T THE DEALER FIX THIS BEFORE I BOUGHT IT IN SEPT. 04? WHAT GOOD IS THE WARRANTY FROM THEM WHEN EVERYTHING IS DENIED? I WILL NEVER BUY A DODGE/CHRYSLER VEHICLE AGAIN. I HAVE HAD MANY VEHICLES AND NEVER HAD AN ISSUE WITH A DEALER NOT HONORING A WARRANTY AND FIXING PROBLEMS, THIS IS RIDICULOUS AND UNSAFE. *JB

Mileage: 40,488

Feb 16, 2007

INTERIOR LIGHTS WILL NOT GO OUT. HEATED SEATS WILL NOT WORK, AIR PANEL LIGHTS DO NOT WORK. ONCE VEHICLE HAS BEEN SHUT OFF, I AM ABLE TO TURN OFF MAP LIGHTS AFTER ABOUT 5 MINUTES. THE LIGHT IN THE TAILGATE CANNOT BE SHUT OFF AT ALL. I HAVE AN APPOINTMENT WITH MINOT CHRYSLER ON 19 FEB, AND WAS TOLD THEY HAD SAME ISSUE ABOUT 2 WEEKS AGO, WITH ANOTHER DURANGO. I WAS TOLD BY THEM TO DISCONNECT THE BATTERY, AND AFTER READING ABOUT ALL OF THE VEHICLE FIRES, VEHICLE WILL NOT BE DRIVEN AGAIN UNTIL RESOLVED. THEY BELIEVE THEY KNOW THE CAUSE, WHICH WILL COST ME ABOUT 600.00. UNFORTUNATE I HAVE LEASED THE VEHICLE, AND AM OVER THE 3 YEAR, 36000 MILE WARRANTY. VEHICLE NOW HAS ABOUT 42000 MILES. ALSO NOTE, MY LEASE IS DONE ON THE 28TH OF MARCH. *JB

Mileage: 41,850

Feb 10, 2007 Fire

MY 2004 SLT DODGE DURANGO WAS SERVICED FOR A ROUTINE OIL CHANGE @42000 MILES AND THE DEALERSHIP DID A ROUTINE POINT CHECK EVALUATION. ON FEB. 10, 2007 @ 10:45 AM WHILE STOPPING AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO LOSE SPEED BEFORE COMING TO A COMPLETE STOP, THE ENGINE STOPPED RESPONDING & THE PANEL LIGHTS STARTED BLINKING ON & OFF, THEN A BURNING SMELL STARTED & SMOKE STARTED TO COME OUT OF THE DRIVERS PANEL AND I EXITED THE VEHICLE BEFORE PHYSICAL HARM COULD BE DONE TO ME. I CALLED 911 AND THEY HAD THE FIRE DEPARTMENT TO RESPOND. MY VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES BEFORE THEY ARRIVED. THE ENTIRE INTERIOR OF THE VEHICLE WAS BURNED BEYOND RECOGNITION. IT WAS EXTREMELY UNNERVING TO BE A PART OF THIS,I HAD NOT HAD ANY PROBLEMS OUT OF MY VEHICLE BEFORE THIS HORRIBLE INCIDENT. IT IS JUST UNTHINKABLE TO REALIZE THAT I HAVE BEEN DRIVING MY TWO KIDS IN MY DURANGO EVERY DAY FOR THE PAST 2 YEARS AND THANKS TO THE LORD ABOVE THAT THEY WERE AT HOME ON THIS MORNING, WHILE I WENT TO PICK UP THE GIRL SCOUT COOKIE ORDERS FOR MY DAUGHTER, WHICH WERE IN THE BACK OF THE DURANGO WHEN IT WENT UP IN SMOKE. THIS INCIDENT WILL FINANCIAL IMPACT MY FAMILY GREATLY. THE CAR IS NOW A TOTAL LOSS. *JB

Mileage: 42,500

Feb 9, 2007

TL*- THE CONTACT STATED THAT WHILE STOPPING AT A STOP LIGHT IN THE 2004 DODGE DURANGO WITH 38000 FAILURE MILEAGE, AND ATTEMPTING TO ACCELERATE, THE VEHICLE COMPLETELY LOST POWER. THE VEHICLE HAD TO BE RESTARTED. ALSO, THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH DOWN A HILL AND ATTEMPTING TO MAKE A TURN HE REALIZED THAT THE VEHICLE LOST POWER. THE VEHICLE HAD TO BE RESTARTED. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Mileage: 38,000

Feb 5, 2007 Crash

TL*- THE CONTACT STATED THAT THE 2004 DODGE DURANGO LOST POWER ON 01/05/07. THE CONTACT STATED THAT WHILE COMING TO A STOP THE ENGINE STALLED. THE BRAKES DIDN'T ENGAGE WHEN THE VEHICLE LOST POWER. THIS HAPPENED DURING AN EVENING IN WHICH THE ROAD CONDITIONS WERE DRY AND CLEAR. LAST SUMMER WHEN THE FAILURE OCCURRED, HE CONTACT THE DEALERSHIP, AND WAS TOLD THAT SINCE THE ENGINE LIGHT DIDN'T APPEAR THERE WAS NOTHING THEY COULD DO TO THE VEHICLE. THE CONTACT STATED THAT HE FILED A COMPLAINT WITH THE MANUFACTURER ,AND THEY CAME TO INSPECT THE VEHICLE AND FOUND NOTHING WRONG WITH THE VEHICLE. THE CONTACT CASE # FOR DODGE MANUFACTURERS IS # 15848035 AND THIS CASE WAS DONE ON 01/08/07. THE CONTACT FOUND A DEFECT INVESTIGATION WITH NHTSA ACTION# EA05018. UPDATED 03/02/07.*JB

Mileage: 27,441

Jan 28, 2007

04 DODGE DURANGO HOT ELECTRICAL SMELL UNDER THE DASH. HEATING AND COOLING CONTROL LIGHTS DON'T WORK AND INTERIOR LIGHTS WHEN DON'T WORK CORRECTLY, HATCH DOOR LIGHT STAYS ON ALL THE TIME, I HAD TO PULL THE BULB OUT, DRAINS BATTERY. CD PLAYER DON'T WORK PROPERLY. RECALL CAMPAIN ID NUMBER 03V528000. WHEN I CONTACTED CHYSLER THE SAID THAT MY VIN NUMBER WAS NOT ON THE RECALL LIST. *NM

Mileage: 59,000

Jan 19, 2007

(1) I GOT INTO MY 2004 DODGE DURANGO SLT AND BEGAN DRIVING. I NOTICED THAT THE INTERIOR LIGHTS WERE ON. I ATTEMPTED TO TURN THEM OFF BUT THEY WOULD NOT GO OUT WITH THE OVERHEAD SWITCH. I READ THE MANUAL THAT STATED LIGHTS WOULD GO OUT AFTER 8 MINUTES IF THERE WAS NO KEY IN THE IGNITION (2) WHEN I ARRIVED HOME I GOT OUT OF THE CAR AND WENT INSIDE MY HOME. A FEW HOURS LATER I WENT BACK OUT TO THE CAR.WHEN I OPENED THE DOOR A VAPOR CLOUD BILLOWED OUT AND A VERY STRONG ODOR OF BURNED ELECTRICAL COMPONENTS WAS IN THE DRIVING COMPARTMENT. WHEN I STARTED THE CAR I NOTICED A NUMBER OF NON-WORKING COMPONENTS INCLUDING. 1 - ALL GUAGES (NEEDLES NON RESPONSIVE TO ACTUAL RUNNING CONDITIONS) 2 - ODOMETER AND GEAR SELECTOR (DIGITAL READOUTS NOT WORKING) 3 - INTERIOR LIGHTS 4 - BACKLIGHTING FOR TERMPERATURE CONTROLS AND VARIOUS OTHER CONTROLS (3) THIS WOCCURED JUST OVER A MONTH AFTER PURCHASING THE VEHICLE USED. I HAVE YET BEEN ABLE TO AFFORD TO FIX THE PROBLEM, AND THE DODGE CETIFIED DEALERS REFUSE TO GIVE ME ANY KIND OF QUOTE ON THE APPROXIMATE COST TO FIX THIS PROBLEM. I WILL UPDATE THIS WHEN I FINALLY GET THIS FIXED.

Mileage: 46,000

Jan 18, 2007 Fire

INSTRUMENT PANEL FIRE IN 2004 DODGE DURANGO. DOME LIGHTS CAME ON AND STAYED ON. TOOK TO DEALER WHO DIAGNOSED INSTRUMENT PANEL COMPUTER MALFUNCTION. DID NOT REPLACE, LEFT DEALER. WITHIN 10 MINUTES, INSTRUMENT PANEL STARTED ON FIRE AND VEHICLE BURNED TO GROUND. *JB

Mileage: 124,005

Jan 18, 2007 Fire

AT APPROXIMATELY 10:30PM ON DECEMBER 26, 2006 OUR 2004 DODGE DURANGO CAUGHT OF FIRE. WE ORIGINALLY NOTICED THE INTERIOR LIGHTS WOULD NOT GO OFF EITHER MANUALLY OR AUTOMATICALLY. AFTER DRIVING THE VEHICLE FOR ABOUT 45 MINUTES SMOKE POURED OUT OF THE DASH BOARD AND WITHIN MINUTES FIRE ERUPTED AND IGNITED THE INTERIOR OF THE VEHICLE. FLAMES BROKE THROUGH THE WINDSHIED AND CAUSED ADDITIONAL DAMAGE TO THE ROOF OF THE VEHICLE. FIREFIGHTERS ARRIVED ON THE SCENE WITHIN 10 MINUTES AND EXTINGUISHED THE FIRE. ALL OF OUR PERSONAL PROPERTY WAS DAMAGED AND MY DAUGHTER (7) AND SON (5) WILL STILL NOT FALL ASLEEP AT NIGHT IN FEAR THE HOUSE WILL CATCH ON FIRE SINCE WE HAVE AN ATTACHED GARAGE. *NM

Mileage: 34,500

Jan 14, 2007 Fire

WE BOUGHT OUR DURANGO IN APRIL 2006. IT IS A 2004 AND JUST REACHED 40,000 MILES. TODAY WHEN WE DROVE IT THE DOME LIGHTS CAME ON LIKE ALWAYS WHEN WE GOT IN THE CAR, BUT THEN THEY NEVER TURNED OFF. WE THOUGHT MAYBE OUR SWITCH OR SOMETHING WAS BAD. WE GOT HOME AND PARKED IT, THEN ABOUT 20 MINUTES LATER, WE WENT TO GET INTO IT AND ....IT WAS FILLED WITH SMOKE. THE WHOLE FRONT OF OUR CAR IS BURNED...THE DASH, THE WINDSHIELD, THE SEATS, THE CEILING IS ALL BURNED AND HANGING DOWN WITH THE WIRES ALL MELTED AND BURNED. WE ARE SO LUCKY THIS DIDN'T HAPPEN TO US WHEN WE WERE IN IT, OR THAT IT DIDN'T REACH THE GAS TANK AND EXPLODE. WE THINK PROBABLY THE LACK OF OXYGEN INSIDE OF THE CAR KILLED THE FIRE BEFORE THE WHOLE CAR WAS BURNT TO THE GROUND. ANYWAY, I HAVE NO IDEA WHAT TO DO. I AM CALLING OUR INSURANCE IN THE MORNING, BUT I CAN'T HELP BUT THINK AFTER RESEARCHING THE INTERNET TONIGHT AND READING SO MANY OF THESE EXACT SAME REPORTS THAT THIS IS A DODGE ISSUE. I WOULD BE GRATEFUL TO HEAR BACK FROM YOU . THANKS. *NM

Mileage: 40,000

Jan 12, 2007

AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR CAUSED THE DOME LIGHTS TO REMAIN ON AND THE BATTERY TO DIE. THERE IS A RECALL FOR THIS BUT MY VIN IS NOT INCLUDED IN RECALL NUMBER C43. *JB

Mileage: 42,000

Jan 6, 2007

ON 12/31/2006, AS WE WERE LEAVING IN OUR 2004 DODGE DURANGO, THE AUTOMATIC DOOR LOCK MECHANISM ENGAGED, AND THEN THE INTERIOR LIGHTS CAME ON BY THEMSELVES AND WOULD NOT DIM. WE INITIALLY COULD NOT GET THEM OFF, BUT WE FINALLY WERE ABLE TO TURN OFF MOST OF THE INTERIOR LIGHTS EXCEPT FOR LIFTGATE LIGHT. SINCE THAT TIME, NONE OF THE INTERIOR LIGHTS COME ON WHEN OPENING THE DOOR. ALSO, ON THE AWD AND 4WD SWITCH PANEL, THE NEUTRAL LIGHT STAYS ON ALL THE TIME. THE ALARM ALSO GOES OFF WHEN USING THE KEY. WE TOOK THE VEHICLE TO THE DEALER ON 1/2/2007, AND THEN HAD TO BRING IT BACK THE NEXT DAY FOR AN ACTUAL APPOINTMENT. THEY INFORMED US THAT THE INSTRUMENT CLUSTER PANEL, WHICH IS WHAT IS CAUSING THE ISSUE, IS ON BACK ORDER, AND WE HAVE TO WAIT 3 WEEKS TO TAKE IT IN SO THEY CAN ORDER PARTS. WE WILL HAVE TO HAVE A RENTAL CAR AS IT WILL TAKE POSSIBLY 4 DAYS, AND APPARENTLY WE CANNOT ACCRUE MILES ON THE DURANGO DURING THAT TIME. IN THE MEANTIME, WITH THE OTHER COMPLAINTS THAT HAVE BEEN FILED WITH SIMILAR PROBLEMS LIKE THIS AND THE POSSIBILITY OF FIRES, WE ARE LEAVING THE CAR OUT IN THE DRIVEWAY JUST IN CASE. *NM

Mileage: 38,000

Jan 5, 2007 Fire

TL* - THE CONTACT HAS A 2004 DODGE DURANGO WITH AN ODOMETER READING OF 43000 MILES ON IT WHEN THE INSTRUMENT PANEL CAUGHT ON FIRE. THE CONTACT STATED THAT ON 1-4-06 WHILE DRIVING AT 15 MPH THE LIGHTS ON THE INSTRUMENT PANEL STARTED TO BLINK OFF AND ON AND HE DETECTED SMOKE. THE CONTACT WAS ABLE TO GET OUT OF THE VEHICLE BEFORE THE INSTRUMENT PANEL CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE REPORT WILL BE AVAILABLE. *AK

Mileage: 43,000

Jan 3, 2007

2004 HEMI DURANGO, DRIVING DOWN FREEWAY AND VEHICLE SHUTS OFF. PLACED VEHICLE IN NEUTRAL AND RECOVERED. COASTED TO A STOP IN BREAKDOWN LANE. PLACED VEHICLE IN PARK AND RE STARTED VEHICLE. IT TOOK 2 ATTEMPTS TO RE START IT WAS ALMOST LIKE THE ENGINE HAD LOADED UP. IT THEN RE STARTED FINE AFTER THE 2ND ATTEMPT. THIS HAS HAPPENED ON SEVERAL OCCASIONS DURING DRIVING BUT ONLY ONCE AT FWY SPEED. *NM

Mileage: 54,102

Dec 28, 2006

2004 DODGE DURANGO. INITIALLY INTERIOR DOME LIGHTS WOULD NOT AUTOMATICALLY DIM AND TURN OFF UPON ENTERING THE CAR. LIGHTS WOULD TURN OFF BY MANUALLY PUSHING BUTTON TWICE- ONCE TO DIM/ NEEDED TO WAIT A PERIOD OF TIME/ THEN AGAIN TO TURN OFF. THIS BEGAN 5 DAYS AGO. AFTER BACK HATCH WAS OPENED AND CLOSED, BACK HATCH LIGHT STAYED ON CONTINUOUSLY, THIS BEGAN 3 DAYS AGO. BOTTOM OF INSTRUMENT PANEL/ HEATER AREA FAILED TO ILLUMINATE ON OCCASION. THIS BEGAN ABOUT 3 DAYS AGO. DROVE YESTERDAY, DRIVING FINE OTHER THAN THESE ELECTRICAL ISSUES. ABOUT 1 HOUR AFTER DRIVING CAR, HORRIBLE SMELL OCCURED IN INTERIOR- SMELLED LIKE A CROSS BETWEEN SOMETHING BURNING/ MELTING AND PAINT FUMES. UPON STARTING THE CAR THE WINDSHIELD WIPERS STARTED ON HIGH SPEED AND THE TOW LIGHT WAS FLASHING- COULD NOT TURN OFF WIPERS. MORE OF INSTRUMENT PANEL LIGHTS WERE OUT, ELECTRICAL SYSTEM SEEMED CRAZY. IMMEDIATELY TURNED OFF CAR, AFRAID OF A FIRE. I'VE FOUND OTHER SIMILAR REPORTS OF 2004 DODGE DURANGOS AND HAVE HAD AUTO TOWED TO DEALER. INITALLY THEY NEED TO REPLACE THE CIRCUIT BOARD AS IT IS FRIED AND THEN LOOK AT THE TCM. THIS CAR IS ONLY 2 YEARS OLD . *NM

Dec 7, 2006 Fire

MY VEHICLE WAS PARKED IN MY DRIVEWAY TURNED OFF. THE DASH CAUGHT ON FIRE AND FILLED THE VEHICLE WITH SMOKE. THE DASH IS NOW COMPLETELY INOPERABLE. CHRYSLER IS REFUSING TO PAY FOR THE REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY, THE DEALER CANNOT SAY WHAT CAUSED THIS PROBLEM. THIS VEHICLE IS UNSAFE!! *NM

Mileage: 46,841

Dec 7, 2006

ON WEDNESDAY THE 6TH OF DECEMBER I WAS DRIVING MY DODGE DURANGO AND NOTICED THAT THE DOME LIGHT WAS COMING ON AND WOULD NOT TURN OFF INTERMITTENTLY THAT DAY MY WIFE TOOK THE TRUCK TO THE BANK ,WHILE SHE WAS THERE SHE SMELLED SOMETHING BURNING. THIS GOT HER ATTENTION AND SHE LOOKED AT THE GAUGES AND NOTICED THAT ALL OF THE GAUGES WERE READING ZERO,THE TOW/HAUL LIGHT WAS ON AND THEN THE WIPERS CAME ON BY THEMSELVES. A SHORT TIME LATER SMOKE STARTED BLOWING OUT OF THE VENTS. SHE QUICKLY GOT OUT OF THE BANK LINE AND PARKED IT. SHE CALLED ME SO I DROVE DOWN TO CHECK IT OVER. AS SOON AS I OPENED THE DOOR I NOTICED A STRONG ODOR OF BURNT WIRING. I GAVE IT A QUICK LOOK OVER AND FOUND THE TURN SIGNALS AND STOP LIGHTS WERE ALSO NOT WORKING. LATER THAT NIGHT WE WERE ABLE TO DRIVE IT BACK TO MY SHOP(WITH THE WIPERS STILL GOING)I CHECKED ON ALLDATA FOR SERVICE BULLETINS TO HELP ME DIAGNOSE THE PROBLEM AND FOUND RECALL C43 WHICH SEEMED TO BE A MATCH FOR OUR SYMPTOMS. I PULLED THE CLUSTER TO CHECK FOR BURNT WIRING BUT DID NOT FIND ANY. FURTHER INVESTIGATION REVEALED A STRONG BURNT SMELL FROM THE CLUSTER. I CALLED DODGE CUSTOMER SERVICE TO SEE IF C43 APPLIED TO MY VEHICLE AND THEY SAID THAT IT DID NOT,BECAUSE IT WAS BUILT 2 MONTHS AFTER THE RECALL DATE. I ASKED IF THEY COULD OFFER ANY ASSISTANCE BUT THEY FLATLY REFUSED BECAUSE I HAD PULLED THE GAUGES MYSELF EVEN THOUGH I AM A CERTIFIED MECHANIC WITH 11 YEARS OF EXPERIENCE. I HAVE NOT CORRECTED THE PROBLEM YET BUT I WILL PROBABLY REPLACE THE CLUSTER NEXT WEEK. *JB

Mileage: 74,000

Oct 3, 2006

INSTRUMENT PANEL FLASHING, APPEARING TO SHORT OUT CAUSED BATTERY TO DIE. SIMILAR ELECTRICAL PROBLEMS INCLUDE INSTRUMENT PANEL SHUTTING OFF DURING DRIVING AND A/C NOT WORKING. *JB

Mileage: 16,000

Oct 1, 2006 Fire

WHILE TRAVELING WE RETURNED TO THE HOTEL FROM DINNER APPROX. 9:10 PM LOCAL TIME. AT 11:15 PM WE WERE CONTACTED BY THE FRONT DESK INFORMING US OUR VEHICLE WAS ON FIRE. GOING OUT TO THE DURANGO A POLICE OFFICER WAS EXTINGUISHING A FIRE INSIDE THE PASSENGER COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND FINISHED PUTTING OUT THE FIRE. THE FIRE CHIEF AND VISUAL EVIDENCE CLEARLY INDICATED THE FIRE STARTED IN THE AREA OF THE INSTRUMENT CLUSTER. THE FIRE DESTROYED THE PANEL AND CENTER CONSOLE, BROKE OUT THE WINDSHIELD AND SET OFF THE DRIVERS SIDE AIRBAG, AND MELTED THE INTERIOR TRIM AND HEADLINER AS FAR BACK AS THE REAR SEAT. THE VEHICLE IS LIKELY A TOTAL LOSS. THIS APPEARS TO BE THE ISSUE COVERED BY DAIMLER CHRYSLER RECALL C43 BUT NO NOTICE OF THE RECALL HAS EVER BEEN RECEIVED. THE VEHICLE WAS BOUGHT USED FROM A DODGE DEALER IN SUMMER 2005 AND HAS BEEN IN THE DEALER FOR SERVICE AT LEAST ONCE. *JB

Mileage: 25,000

Sep 21, 2006 Fire

FIRE UNDER DASH, DRIVER SIDE. *JB

Mileage: 24,400

Sep 11, 2006 Fire

2004 DODGE DURANGO, THE INTERIOR LIGHTS STAYED ON. I WAS INSTRUCTED BY THE DEALER TO PULL THE FUSE FOR THE LIGHTS (NOT MARKED). PULLED FUSE OUT AND SPARKS AND SMOKE CAME FROM UNDER THE DASH (BEHIND THE GAUGES). A FIRE BROKE OUT AND DESTROYED THE VEHICLE. *JB

Mileage: 30,000

Sep 11, 2006 Fire

2004 DODGE DURANGO, THE INTERIOR LIGHTS STAYED ON. I PURCHASED THE VEHICLE TWO WEEKS PRIOR. I WAS INSTRUCTED BY A DEALER TO PULL THE FUSE FOR THE LIGHTS (NOT MARKED). PULLED FUSE OUT AND SPARKS AND SMOKE CAME FROM UNDER THE DASH (BEHIND THE GAUGES). A FIRE BROKE OUT AND DESTROYED THE VEHICLE. WHEN I CHECKED, THOUGHT THE YES WAS MARKED ON THE FIRST PAGE - RESUBMITTING. *JB

Mileage: 30,000

Aug 24, 2006 Fire

DT*: THE CONTACT STATED ON TWO SEPARATE OCCASIONS, WHEN THE KEY WAS INSERTED INTO THE IGNITION AND THE KEY WAS TURNED, SMOKE CAME FROM THE INSTRUMENT PANEL. ON BOTH OCCASIONS THE ENGINE WAS NOT STARTED. ON THE SECOND INSTANCE, THE IGNITION SWITCH WAS TURNED OFF AND THE KEY REMOVED. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE FRONT WAS FULL OF BLACK SMOKE, AND FIRE WAS SEEN BEHIND THE STEERING WHEEL. THE FIRE DEPARTMENT WAS CONTACTED. THE SERVICE DEALER AND THE MANUFACTURER WERE NOTIFIED.

Mileage: 25,000

Aug 18, 2006

DT*: THE CONTACT STATED WHILE DRIVING 75 MPH ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING FOLLOWED BY A LOSS OF ALL VEHICLE POWER. UPON FURTHER INSPECTION, THE CONTACT MOVED THE BATTERY CABLES OF THE BATTERY, AND THE ENGINE RESTARTED. THE MANUFACTURER WAS ALERTED.

Mileage: 64,500

Jul 26, 2006

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AND CHANGING FROM A BRAKING SITUATION TO ACCELERATION, THE VEHICLE BUCKED. FOR A FEW SECONDS, THE RADIO SHUT OFF, AND THE BRAKE WARNING LIGHT AND OIL WARNING LIGHT ILLUMINATED. DURING THAT TIME, THE CRUISE CONTROL ALSO DISENGAGED. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.

Jul 24, 2006 Fire

DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE DEALER DETERMINED THE CAUSE OF THE FIRE WAS THE WIRING HARNESS.

Mileage: 54,000

Jun 26, 2006 Fire

JUNE 23, 2006 MY DAUGHTER BAILEY CHAPMAN WAS PARTICIPATING IN THE 2006 7-11 SOCCER TOURNAMENT AT THE SAGINAW TOWNSHIP SOCCER COMPLEX LOCATED IN SAGINAW TOWNSHIP, MICHIGAN. THE SOCCER COMPLEX IS LOCATED OFF OF MCCARTY ROAD BETWEEN BAY ROAD AND MACKINAW. HER TEAM WAS SCHEDULED TO PLAY AT 7:30PM. WE WERE INSTRUCTED TO BE AT THE COMPLEX FORTY FIVE MINUTES PRIOR TO GAME TIME. WE DEPARTED OUR HOME AT 6:30PM FOR THE 10 MINUTE DRIVE TO THE COMPLEX. WE PARKED IN AN OVERFLOW TOURNAMENT PARKING LOT TO THE EAST OF THE COMPLEX. THE LOT WAS LOCATED OFF OF MCCARTY ROAD BETWEEN CABARET TRAIL W. AND FORTUNE BLVD. WE PULLED OFF MCCARTY ROAD AND PARKED AT APPROX. 6:45PM. AS I TURNED THE VEHICLE IGNITION OFF, MY WIFE AND I NOTICED SMOKE COMING FROM UNDERNEATH THE DASH BOARD. IT APPEARED THAT THE SMOKE WAS COMING FROM THE INSTRUMENT PANEL. AT THAT POINT, MY WIFE AND I INSTRUCTED THE TWO OLDER CHILDREN TO EXIT THE VEHICLE IMMEDIATELY. MY WIFE ASSISTED OUR 4 YEAR OLD OUT OF HER CAR SEAT. ONCE EVERYONE HAD CLEARED THE VEHICLE, I OPENED THE HOOD OF THE VEHICLE TO CHECK FOR SMOKE IN THE ENGINE COMPARTMENT. I SAW NO SMOKE IN THE ENGINE COMPARTMENT. ALTHOUGH, I DID SEE A SMALL AMOUNT OF SMOKE COMING OUT OF THE VENTS LOCATED NEAR THE WINDSHIELD WIPERS. I THEN PROCEEDED TO THE PASSENGER SIDE OF THE VEHICLE. AT THIS TIME THE SMOKE WENT FROM A WHITE/GREY COLOR TO BLACK. MY FIRST RESPONSE WAS TO ORDER MY FAMILY TO MOVE AWAY FROM THE VEHICLE. I THEN CALLED 911 AT 6:48PM TO REPORT A POTENTIAL FIRE IN THE VEHICLE. SHORTLY AFTER THE CALL TO 911, A ROUND FLAME SHOT THROUGH THE DASH (BEHIND THE DRIVER INSTRUMENT PANEL) TO THE WINDSHIELD GLASS. AT THIS POINT I INSTRUCTED MY FAMILY TO GET AS FAR AWAY FROM THE VEHICLE AS POSSIBLE. I MADE A SECOND CALL TO 911 TO REPORT THAT THE VEHICLE WAS NOW ON FIRE. THE VEHICLE WAS ENTIRELY BURNT WITHIN 10-12 MINUTES. *NM

Mileage: 23,500

Jun 19, 2006 Fire

MY 2004 DODGE DURANGO CAUGHT FIRE WHILE PARKED IN MY CARPORT OVERNIGHT. THE FIRE STARTED IN THE DASH ON THE DRIVERS SIDE OF THE CAR. I CONTACTED DODGE/ CHRYSLER ABOUT THE PROBLEM. THE ONLY RESPONSE FROM THEM WAS "CLAIM IS DENIED". I WASN'T FILING A CLAIM, I WAS CONTACTING THEM TO SEE WHAT THEY COULD OR WOULD DO AS FAR WHAT HAD TAKEN PLACE BECAUSE OF THE FIRE POSSIBLY DUE TO A DEFECTIVE PART AND OF COURSE SAFETY WAS A CONCERN. CONSIDERING THE CAR CAUGHT FIRE IN THE CARPORT AND COULD HAVE BLOWN UP AND MY HOUSE COULD HAVE BURN DOWN WHILE WE WAS ALL ASLEEP. THANKS. *NM

Jun 6, 2006 Fire

BOUGHT 2004 3.7L DODGE DURANGO JAN 2004 .WITHIN YEAR, CHECK ENGINE LIGHT CAME ON. TOOK IT TO ARRIGO DODGE, WPBCH, FLORIDA. LEFT IT FOR A FEW DAYS, CALLED TO SAY IT WAS READY. REASON FOR FAILURE - BAD SENSOR. DROVE HOME, LIGHT BACK ON.TOOK IT TO ARRIGO. THEY KEPT IT FOR A WEEK. THEY EXPLAINED THAT THE HARNESS (ELECTRICAL) HAD A SHORT, SO THEY REPLACED IT.GOT IT BACK WITH THE LIGHT ON. THEY TOOK IT BACK INTO THE SHOP FOR ABOUT 5 MINUTES THEN THE SERVICE ADVISOR TOOK IT BACK TO SAY THEY JUST TURNED OFF THE WARNING LIGHT. WITHIN A MONTH MY MECHANIC TOLD ME THAT THERE IS A VIBRATION IN THE MOTOR. BY THE BEGINING OF 2006, THE VIBRATION GOT WORSE. EVENTUALLY THE VEHICLE BROKE DOWN. BY THIS TIME, MY 75000 MILE POWERTRANE WARRANTY HAD RUN OUT. MY MECHANIC TOLD ME THAT THERE WAS SLUDGE STUCK IN THE OIL PUMP SCREEN AND AS SUCH THE OIL WAS NOT CIRCULATING LIKE IT SHOULD.THE NIGHT BEFORE I WAS SUPPOSED TO TAKE IT TO THE DEALERSHIP FOR DIAGNOSIS, I PARKED IT IN MY NEIGHBORS DRIVEWAY. WOKE UP EARLY,WENT TO THE TRUCK OPENED THE DRIVERSIDE DOOR AND IMMEDIATELY SMELLED / SAW SMOKE COMING FROM UNDER INSTRUMENT PANEL. ALL THE WARNING AND IGNITION LIGHTS WERE ON AND SPEEDOMETER WAS CYCLING BETWEEN ZERO AND 10 MPH. . I DISCONNECTED THE BATTERY, WHICH STOPPED THE BURNING. TOOK IT TO DEALERSHIP WHERE THEY DISCOVERED THAT THE MODULE IN THE INSTRUMENT CLUSTER WAS BURNT, AND FOR THE ORIGINAL PROBLEM , THEY FOUND THAT THE MOTOR WAS RUINED. AS A RESULT OF ALL THIS I HAD TO PAY $800+ TO FIX THE INSTRUMENT CLUSTER PROBLEM AND MY MECHANIC FOUND A MOTOR TO REPLACE MINE AT AN ADDITIONAL $2500. I'M CONVINCED THE WARNING LIGHT WAS INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE AND HAD THEY NOT TURNED OFF THE WARNING LIGHT, I WOULD HAVE PAID ENOUGH ATTENTION TO THE VEHICLE TO NOT WIND UP WITH A RUINED ENGINE. DEALER TOLD ME THAT THERE WAS RECALL FOR A CAPACITOR IN THE INSTRUMENT CLUSTER BUT THE RECALL WAS DONE ON MY VEHICLE BEFORE I BOUGHT IT. THUS I HAD TO PAY FOR THE REPAIR OUT OF POCKET. *NM

Mileage: 75,000

Mar 29, 2006

DT*: THE CONTACT STATED AFTER STARTING THE ENGINE, ALL OF THE INTERIOR LIGHTS ILLUMINATED AND REMAINED ON. AFTERWARDS, THE INTERIOR LIGHTING WENT OUT WITHOUT WARNING AND WOULD NOT RE-ILLUMINATE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING INSPECTION. THERE IS A NHTSA RECALL, # 03V528000, REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 4/11/2006 - *NM

Mileage: 47,000

Mar 13, 2006 Fire

DT*: THE CONTACT STATED WHILE DRIVING 15MPH THE VEHICLE CAUGHT ON FIRE. THERE IS POSSIBLE INTERNAL SMOKE DAMAGE TO THE CONTACT'S LUNGS. WHEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE POLICE DEPARTMENT FILED A REPORT. THE FIRE STARTED WITH THE INTERNAL LIGHTS AND HEADLIGHTS SWITCH. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS TOTALED AND ARE CURRENTLY INSPECTING THE VEHICLE. PREVIOUSLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR ELECTRICAL ISSUES. THE INTERNAL LIGHTS REMAINED ILLUMINATED, THE ALARM TURNED ON, AND WHILE TOUCHING THE DOOR IT SHOCKED THE CONTACT. THE DEALER REPLACED THE KEYLESS ENTRY, AN ELECTRICAL PART AND A PART IN THE HEATER. THE VEHICLE WAS BEING TAKEN BACK TO THE DEALERSHIP WHEN THE FIRE OCCURRED.

Mileage: 20,000

Feb 28, 2006 Fire

VEHICLE CAUGHT FIRE INSIDE THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE DASHBOARD. THE VEHICLE BURNED TO THE POINT WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. *NM

Mileage: 50,000

Feb 16, 2006 Crash

I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND SETTLE THIS ONCE AND FOR ALL. NEXT TIME THERE MAY BE A DEATH. IT MAY BE YOUR CHILD. WE NEED TO STOP THIS PEOPLE !!! *NM

Mileage: 20,700

Feb 16, 2006 Crash

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD AND STRUCK AN ONCOMING VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS TAKEN. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER EVALUATION. THE CONTACT INDICATED THE CRASH WAS CAUSED BY MECHANICAL FAILURE IN THE VEHICLE. THE CONTACT WAS NEVER NOTIFIED OF THE MECHANICAL FAILURE. ALSO, THE CONTACT DID NOT RECEIVE NHTSA RECALLS O4V0120000 CONCERNING VEHICLE SPEED CABLES; O3V528000 CONCERNING ELECTRICAL SYSTEM WIRING , AND O4V578000 REGARDING BATTERY CABLES. THE CONTACT FELT AFOREMENTIONED RECALL FAILURES COULD HAVE CAUSED THE ACCIDENT. *AK

Mileage: 18,000

Feb 16, 2006 Crash

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD AND STRUCK AN ONCOMING VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS TAKEN. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER EVALUATION. THE CONTACT INDICATED THE CRASH WAS CAUSED BY MECHANICAL FAILURE IN THE VEHICLE. THE CONTACT WAS NEVER NOTIFIED OF THE MECHANICAL FAILURE. ALSO, THE CONTACT DID NOT RECEIVE NHTSA RECALLS O4V0120000 CONCERNING VEHICLE SPEED CABLES; O3V528000 CONCERNING ELECTRICAL SYSTEM WIRING , AND O4V578000 REGARDING BATTERY CABLES. THE CONTACT FELT AFOREMENTIONED RECALL FAILURES COULD HAVE CAUSED THE ACCIDENT. *AK

Mileage: 18,000

Feb 14, 2006 Fire

CLUSTER PANEL FOR INSTRUMENT PANEL FIRE UNDER HOOD. *NM

Mileage: 46,000

Feb 13, 2006

VEHICLE STALLS, TRANSMISSION QUITS. DOESN'T WORK. *JB

Feb 7, 2006

NUMEROUS ELECTRICAL PROBLEMS WITH 2004 DODGE DURANGO. WITHIN IN 3 MONTHS OF PURCHASING VEHICLE, 4 WHEEL DRIVE BEGAN TURNING ITSELF ON WITHOUT WARNING. THIS CAUSED PROBLEMS TURNING. VEHICLE WAS TAKEN BACK TO BENDERS IN CLOVIS NUMEROUS TIMES BEFORE COMPUTER WAS REPROGRAMMED, SOLVING THE PROBLEM. IN JANUARY, 2006 THE CHECK ENGINE LIGHT CAME ON. BENDERS TESTED THE VEHICLE AND SAID THAT THE COMPUTER WASN'T RECEIVING ANY INPUT AND IT NEEDED TO BE REPLACED. HAD TO DRIVE THE VEHICLE FOR ALMOST A MONTH BEFORE THEY WOULD CHANGE OUT THE COMPUTER. PROBLEM SEEMS TO BE RESOLVED NOW, BUT I FEEL THAT THERE IS A PROBLEM WITH THE WIRING IN THIS VEHICLE TO CAUSE SO MANY FAILURES. *NM

Feb 4, 2006

THE INTERIOR LIGHT CONTINUED TO STAY ON, AND PART OF THE DASH WOULD NOT LIGHT UP. AFTER CHECKING EVERYTHING, IT WAS DETERMINED THE WHOLE ELECTRICAL PANEL NEEDED TO BE REPLACED. IT WAS UNDER WARRANTY. IT'S ONLY BEEN A FEW WEEKS SINCE REPLACEMENT. THE BRAKES ARE/ HAVE BEEN SCREECHING AND WAS TOLD THAT IT IS THE WAY THE PADS ARE MADE, ETC. AND WHEN THE WEATHER IS WET IT IS INCREASED. JUST COASTING THEY SCREECH. *NM

Jan 27, 2006 Fire

I WAS DRIVING ON THE EXPRESSWAY AND DOME LIGHT CAME ON, AND IT WOULD NOT TURN OFF. ABOUT A MINUTE LATER SMOKE STARTED COMING OUT OF THE INSTRUMENT PANEL AND WITHIN SECONDS THE WHOLE DASHBOARD WAS ON FIRE. THE CAR WAS TOTALED. THIS HAPPENED WHILE I WAS DRIVING AND I BARELY MADE IT OUT W/O GETTING BURNT. *AK

Jan 25, 2006

ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP. *AK

Mileage: 18,196

Jan 25, 2006

ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP. *AK

Mileage: 18,196

Jan 13, 2006 Fire

AT APPROXIMATELY 11 PM OUR DAUGHTER WAS GETTING READY FOR BED WHEN SHE HEARD THE CAR ALARM GOING OFF OUTSIDE. AS SHE WALKED OUT ONTO THE DECK SHE SAW THAT OUR 2004 DODGE DURANGO WAS ENGULFED IN FLAMES. SHE IMMEDIATELY WENT INSIDE AND CALLED 911. OUR LOCAL VOLUNTEER FIRE DEPARTMENT RESPONDING IN ABOUT 10 MINUTES AFTER THEY WERE PAGED OUT, BUT IT LOOKS TO BE A TOTAL LOSS. THE ENTIRE INSIDE OF OUR VEHICLE IS BURNT. THE FIRE APPEARS TO HAVE STARTED IN THE DASHBOARD AREA. I AM THE TYPE OF PERSON WHO WILL TAKE HER VEHICLE IN FOR EVERY OIL CHANGE AND HAVE ASKED ON SEVERAL OCCASIONS WHEN DOING SO, IF THERE WERE ANY RECALLS FOR THIS VEHICLE. THE DEALER TOLD ME THAT THE RECALLS WERE ALREADY TAKE CARE OF. WHAT AM I SUPPOSE TO BELIEVE NOW. THIS VEHICLE WAS PARKED NOT EVEN 10 FEET FROM OUR HOME, WHAT IF SHE HAD GONE TO BED AND DIDN'T HEAR THE ALARM? WHAT WOULD HAVE HAPPENED IF I LOST MY CHILDREN AND MY HOME. THIS VEHICLE WAS PARKED AND TURNED OFF FOR ABOUT AN HOUR BEFORE SHE HEARD THE CAR ALARM AND SAW THE FIRE. THANK GOODNESS IT DIDN'T HAPPEN WHILE SHE WAS DRIVING IT. *NM

Mileage: 43,000

Jan 12, 2006

DT: THE CONTACT STATED WHILE DRIVING AT NORMAL HIGHWAY SPEEDS THE VEHICLE STALLED WITHOUT WARNING. WHEN THE STALLING OCCURRED THE VEHICLE LOST POWER. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER FLASHED THE COMPUTER, AND DETERMINED THIS WOULD FIX THE PROBLEM. THE VEHICLE OPERATED NORMALLY FOR ONE AND HALF MONTHS. THE STALLING RETURNED SUDDENLY WITHOUT WARNING , AND THE VEHICLE WAS RETURNED TO THE DEALER A SECOND TIME. THE DEALER DETERMINED THE COMPUTER WAS BAD , AND IT WAS REPLACED. AGAIN THE VEHICLE OPERATED NORMALLY FOR TWO TO THREE MONTHS, THEN THE STALLING RETURNED THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THIS TIME THE DEALER DETERMINED THE EGR VALVE WAS STUCK . ALSO, THERE WAS A SHORT TO THE GROUND ON THE ENGINE. THE VEHICLE HAD THE SAME TYPE PROBLEMS ONCE AGAIN. ALSO, DEALER REPLACED SEAT BELT ANCHORAGE. *AK

Mileage: 12,000

Jan 2, 2006

2004 DODGE DURANGE 5.7L HEMI. WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL ON GOING 71 MPH, I SLOWED DOWN TO EXIT ON MY EXIT RAMP. AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED (SHUT DOWN) AND I LOST ALL POWER STEERING. I MOVED TO SIDE OF ROAD, BUT THE VEHICLE IN PARK AND RESTARTED THE VEHICLE. *NM

Sep 22, 2005

VEHICLE IS A POLICE VEHICLE AND IS USED ON NIGHT SHIFTS. LOW BEAM HEADLAMPS INTERMITTENTLY TURN OFF FOR A FEW SECONDS, THEN TURN BACK ON. OCCURS OCCASIONALLY, BUT NOT EVERY NIGHT. SGT. THOMAS SCHMIEDER REPORTING THE INCIDENT. *JB

Aug 8, 2005

TURNED KEY IN IGNITION AND THE DASHBOARD LIT UP. THERE WERE EVEN LIGHTS ON THE DASHBOARD THAT I DID NOT RECOGNIZE. NOTHING WORKED: NO AC, NO GAS GAUGE, NO ELECTRIC WINDOWS, NO HEADLIGHTS (OR ANY OTHER LIGHTS), NO SPEEDOMETER, NO WINDSHIELD WIPERS. DROPPED DURANGO OFF FOR SERVICE 2 DAYS LATER, IT SAT IN OUR DRIVEWAY UNDRIVEABLE FOR THOSE TWO DAYS. CHRYSLER RESET A COMPUTER SWITCH AND INFORMED US THAT THE FIX WAS TEMPORARY TO GET US THROUGH THE WEEKEND, FOR A MONDAY APPOINTMENT FOR SERVICE. DROPPED OFF THE DURANGO ON 7/24/05 AND TODAY, 8/8/05 IT IS STILL IN THE SHOP. THEY HAD TO REMOVE A PART OF THE COMPUTER AND SEND IT OFF TO THE MANUFACTURER TO BE REPAIRED/RESET. WE WERE TOLD A WEEK AGO THAT THE MANUFACTURER DOESN'T HAVE THE PART NEEDED FOR THE REPAIR, BECAUSE THIS HAS NEVER HAPPENED BEFORE, AND THAT IT WOULD BE ANOTHER WEEK BEFORE THE DURANGO IS FIXED. AT THAT TIME, WE REQUESTED A LOANER VEHICLE AND WAS APPROVED BY CHRYSLER FOR A LOANER FOR A 10 DAY PERIOD. TODAY IS DAY NUMBER 7, AND CHRYSLER IS PREDICTING THAT THE PART MAY BE DELIVERED TO THEM IN THE NEXT FEW DAYS, SO MAYBE WE'LL HAVE THE VEHICLE PRIOR TO THE WEEKEND. AT THIS THE VEHICLE HAS BEEN UNDRIVEABLE FOR 15 DAYS....I'M LOOKING INTO THE VA LEMON LAW, AND IF THE PROBLEM PERSISTS, MAY PURSUE THAT. IF ANYONE ELSE HAS HAD THIS PROBLEM WE'D LIKE TO KNOW ABOUT IT. *NM

Mileage: 17,000

Aug 8, 2005

I PURCHASED A 2004 DODGE DURANGO WITH THE HEMI ENGINE IN APRIL OF 2004. IN JULY 2004 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE FAILED IMMEDIATELY. I HAD IT TOWED BACK TO THE DEALER SHIP (TOWNE & COUNTRY DODGE CONYERS GA). THEY FIXED IT AND DID NOT TELL ME WHAT IT WAS. IN MARCH 2005, THE SAME THING HAPPENED AGAIN. THIS TIME THEY REPLACED A VALVE SPRING IN THE 3TRD CYLINDER. TWO WEEKS AGO, IT HAPPENED AGAIN. THIS TIME THEY TOLD ME I NEEDED A NEW BATTERY. I COMPLAINED AND THEY RECHARGED THE OLD ONE. WHEN I WENT TO PICK IT UP, THERE WERE WARNING LIGHTS ON AND THE CD PLAYER DID NOT WORK. THEY ARE CHARGING ME TO DO A DIAGNOSTIC TEST. I HAVE COMPLAINED TO DODGE WITH NO SATISFACTION. *JB

Mileage: 39,328

Jul 21, 2005

1. YEAR: 2004, MODEL/TYPE: DODGE/DURANGO (TWO WHEEL DRIVE, HEMI, V8) PURCHASED DATE/LOCATION: JUN 2003/AUGUSTA DODGE DEALER, AUGUSTA, GA. 30907 2. DEFEATED ELECTRONIC AND/OR WIRING CAUSING A HIGH SAFETY RISK WHILE DRIVING OR TO DRIVE. ISSUE: VEHICLE DEFEATED ELECTRONIC/WIRING CAUSES THE REMOTE KEYLESS ENTRY (KEY), THE OVER HEAD CONSOLE (COMPASS, TEMPERATURE, MINI-TRIP COMPUTER), AND THE HEATER/AC TO BECOMES INOPERATIVE. THE DEFEATED SYSTEMS, WHICH FIRST OCCURRED THREE WEEKS AFTER THE PURCHASE DATE AND RANDOM AFTERWARDS UNTIL NOW, ARE AS FOLLOW: WHILE DRIVING WITH HEATER/AC UNIT ON OR OFF, ALL THREE AREAS IDENTIFIED IN THE ISSUE ABOVE BECOMES INOPERATIVE OR SHUTS OFF. THEN SUDDENLY, THE VEHICLE (HEATER/AC) BLOWER UNIT STARTS BLOWING, ON HIGH, HOT AIR (20 MINUTES DURATION UNTIL NOW). VEHICLE HAVE TO BE MANUALLY OPEN BY KEY AND ALARM TURN OFF BY TURNING THE IGNITION (WHICH WILL START THE DEFAULT BLOWER TO BLOW HIGH HOT AIR). NOTE: VEHICLE WAS TAKEN TO THE AUGUSTA DODGE SERVICE DEPARTMENT TWICE WITH THE FIRST VISIT FOUR MONTHS AFTER THE PURCHASE DATE AND AGAIN TO THE LIPSENCE DODGE, WOODBRIDGE, VA IN JUNE 2005, (703) 494-1900/492-3619 (POCS: MR. PETE, SERVICE MANAGER), HOWEVER, THE PROBLEM/DEFEAT COULDN'T BE IDENTIFY BECAUSE OF THE RANDOM OCCURRENCE. AS OF 20 JULY 2005, I RETURNED MY VEHICLE BACK TO LIPSENCE DODGE BECAUSE THE DEFEATED PROBLEM IS CONTINUOS AND NOW CAUSING A HIGH SAFETY RISK FOR MYSELF AND OTHERS. 3. I REPORTED THIS PROBLEM (THREE TIMES) TO THE DODGE/CHYLSER CUSTOMER ASSISTANCE AT 1800-992-1997 (REF# 1372540) AND NEVER RECEIVED ANY CALL AFTER BEING TOLD. I'M NOT GETTING ANY ASSISTANCE BUT REMINDED THAT MY WARRANTY HAD RAN OUT AND IT'S ON ME. I REQUEST THIS SAFETY ISSUE/VEHICLE DEFEAT BE INVESTIGATED. I HOPE NO ONE ELSE IS EXPERIENCING THIS AFTER GETTING A LOAN TO PURCHASE A VEHICLE FOR $41,000.00 AND OWE AROUND $31,000.000 AND BE DITCHED BY THE PRODUCT MAKER (DODGE/CHYSLER). JEROME W. LACY SR.

Mileage: 100

Jul 20, 2005

DT: THE CONTACT OWNED A 2004 DODGE DURANGO. AIR CONDITIONER AS WELL AS THE REMOTE CONTROL SWITCH. MALFUNCTIONED. THE SYSTEM BLEW OUT STEAMING HOT AIR BECAUSE OF A SHORT CIRCUIT. IT WAS SO HOT IN THE VEHICLE THAT CONSUMER WAS UNABLE TO DRIVE FOR A LONG PERIOD OF TIME IN HOT WEATHER. DEALER COULD NOT FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM. . WHEN THIS OCCURRED THE REMOTE KEY DID NOT WORK. ALSO, ALL THE ELECTRONIC FEATURES IN THE VEHICLE STOPPED WORKING. THIS INTERFERED WITH THE NAVIGATIONAL SYSTEM. CONSUMER REPORTED THIS TO THE MANUFACTURER, AND THEY HAVE NOT CONTACTED HIM. *AK

Jul 19, 2005

DT: VEHICLE HAS RANDOM SHUT OFF WHILE DRIVING AT ALL SPEEDS. THE DEALER CHECKED THE VEHICLE MULTIPLE TIMES. THEY CLAIMED THE COMPUTER COULD NOT FIND THE CAUSE OF THE PROBLEM. . THIS STARTED HAPPENING ABOUT 2 MONTHS AFTER IT WAS PURCHASED. AROUND OCT 1, 2004. *AK

Mileage: 10,000

Jul 10, 2005

INSTANT STALLING, WHETHER TURNING OR GOING STRAIGHT. WARM OR COLD DOESN'T MATTER. DEALER HAS NO CLUE.

Mileage: 2,000

Jul 6, 2005

MY 2004 DODGE DURANGO [XXX] HAS HAD AN INTERMITTENT ELECTRICAL DISTRIBUTION FAILURE. FIRST INCIDENT OCCURRED 4 MONTHS AFTER PURCHASE. IT IS NOW 14 MONTHS SINCE PURCHASE, THE VEHICLE HAS BEEN IN FOR REPAIRS 7 TIMES, AND THE CAUSE OF CASUALTY REMAINS UNDETERMINED. THIS IS LARGELY IN PART DUE TO DAIMLER CHRYSLER'S INATTENTION TO MAINTENANCE PROCEDURES. THEY ATTEMPT TO REPAIR THE SYMPTOM RATHER THAN THE CAUSE. THE ELECTRICAL DISTRIBUTION SHORTCOMING INTERMITTENTLY IMPACTS THE A/C, RADIO, CONSOLE LIGHTS, AND TODAY... THE AIRBAGS. PENDING THE TURN OF THE IGNITION KEY DETERMINES WHICH SYSTEM IS IMPACTED. ONE ONLY NEEDS TO TURN OFF THE CAR AND RESTART IT TO MOVE THE "GREMLIN" TO A DIFFERENT SYSTEM. ALSO, THE MECHANIC AT GREENBRIER DODGE CLAIMED THIS TO BE A NEW ELECTRICAL SYSTEM THAT OPERATES OFF OF BUSES. MORE IMPORTANTLY, HE CLAIMED THAT DAIMLER CHRYSLER HAS SEEN OCCURRENCES SIMILAR TO THAT OF MY OWN BEFORE. THIS IS A FIRE HAZARD WAITING TO HAPPEN. OR, IF IN A CRASH, WILL MY AIR BAG WORK? COULD I BE DRIVING DOWN THE HIGHWAY AND MY CONSOLE LIGHTS GO OUT, HIDING THE STATUS OF MY ENGINE (I.E., OIL LOW, ETC)? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 1,500

Jun 27, 2005

WHEN THE AMBIENT TEMPERATURE IS ABOVE 105 DEG F, THE AIR CONDITIONER BLOWS OUT HOT AIR. I HAVE HAD THE 31 MAR 05 TSB FIX PUT IN PLACE, BUT THE AC STILL DOES NOT WORK CORRECTLY.

Jun 8, 2005

ENGINE STALLED WHILE AT LOW SPEED ON A SMALL INCLINE APPROACHING A STOP SIGN.

Mileage: 21,000

Jun 8, 2005

VEHICLE STALLS WITHOUT WARNING

Mileage: 8,000

May 21, 2005

WE LEASE A 2004 DODGE DURANGO. ON NUMEROUS OCCASIONS OUR VEHICLE HAS STALLED. IT WOULD DO THIS AT DIFFERENT SPEEDS, AND IT DIDN'T MATTER THE ROAD CONDITIONS OR TEMP. WE'VE HAD IT BACK TO DERBY DODGE IN DERBY CT 3 TIMES FOR THIS PROBLEM, BUT THEY HAVE YET TO IDENTIFY WHY THIS KEEPS HAPPENING. MY WIFE PRIMARILY USES THIS VEHICLE WITH OUR CHILDREN. I AM NOT SATISFIED WITH HOW DODGE HAS ASSESSED THE SITUATION.

May 2, 2005

THE CONSUMER STATED AT ANY GIVEN TIME NO MATTER IF DRIVING FOR DAYS OR HOURS SOMETIMES THE VEHICLE WON'T START, IT ACTED AS IF IT WAS OUT OF GAS. IT WOULDN'T START THREE TIMES, THE FOURTH TIME IT DID START LIKE IT WASN'T GETTING ENOUGH GAS. EVERYTHING WAS DEAD, THE CONSUMER WAITED A FEW MINUTES AND IT STARTED WITHOUT ANT PROBLEM, HAVEN'T HAD A PROBLEM SINCE THEN. TWO MONTHS AGO IT STARTED HAPPENING. NO PROBLEM SINCE THEN, AND IT WAS WORSE THIS TIME THAN THE FIRST TIME. DEALER TOLD HIM TO TURN KEY 1/2 WAY AND WAIT ABOUT A FEW SECONDS, THEN START THE MOTOR. *AK

Apr 7, 2005

WHILE DRIVING THE VEHILE ON THE HIGHWAY AROUND NORMAL OPERATING SPEEDS VEHICLE STARTED TO HESITATE AND ENGINE LIGHT CAME ON. THIS HAPPENED BEFORE I MADE MY FIRST PAYMENT. IT HAS BEEN REPAIRED THROUGH WARRANTY BUT IS STATING TO HESITATE AND GO OUT AGAIN. *AK

Mileage: 3,000

Jan 20, 2005

MY VEHICLE HAS STALLED WHILE DRIVING ON 2 OCCASIONS. STEERING AND BRAKING ARE SERIOUSLY AFFECTED. *JB

Mileage: 8,956

Jan 13, 2005

RECALL CAMPAIGN: THE CONSUMER WAS UNABLE TO HAD THE D40 SAFETY RECALL DONE DUE TO LACK OF PARTS. *NM *NM

Jan 10, 2005

COMPLAINT RECEIVED VIA E-MAIL. SINCE THE PURCHASE OF THIS SUV, I HAVE HAD TO BRING THE TRUCK IN FOR SERVICE FOR VARIOUS THINGS. RECOMMENDED SERVICE, A FUSE OUT OF PLACE/BATTERY RECALL, AND TODAY, JANUARY 8, 2005, FOR A DETACHED THROTTLE CABLE, WHICH PREVENTED ACCELERATION. I DISCOVERED THIS PROBLEM AS I WAS ATTEMPTING TO ACCELERATE AT A MAJOR INTERSECTION, AND OBVIOUSLY, I WAS STUCK IN THE MIDDLE OF THE ROAD. WE RECEIVED ASSISTANCE IN PUSHING THE TRUCK OFF OF THE ROAD, AND I CALLED GWINNETT PLACE DODGE. I EXPLAINED THE SITUATION, AND I WAS GIVEN THE PHONE NUMBER TO SW TOWING SERVICE. WE ALSO ATTEMPTED TO SPEAK WITH A MANAGER IN REGARD TO THIS MATTER.*AK

Jan 10, 2005

COMPLAINT RECEIVED VIA E-MAIL. SINCE THE PURCHASE OF THIS SUV, I HAVE HAD TO BRING THE TRUCK IN FOR SERVICE FOR VARIOUS THINGS. RECOMMENDED SERVICE, A FUSE OUT OF PLACE/BATTERY RECALL, AND TODAY, JANUARY 8, 2005, FOR A DETACHED THROTTLE CABLE, WHICH PREVENTED ACCELERATION. I DISCOVERED THIS PROBLEM AS I WAS ATTEMPTING TO ACCELERATE AT A MAJOR INTERSECTION, AND OBVIOUSLY, I WAS STUCK IN THE MIDDLE OF THE ROAD. WE RECEIVED ASSISTANCE IN PUSHING THE TRUCK OFF OF THE ROAD, AND I CALLED GWINNETT PLACE DODGE. I EXPLAINED THE SITUATION, AND I WAS GIVEN THE PHONE NUMBER TO SW TOWING SERVICE. WE ALSO ATTEMPTED TO SPEAK WITH A MANAGER IN REGARD TO THIS MATTER.*AK

Sep 14, 2004

THE VEHICLE'S RADIO STOPPED WORKING. *NM WHEN THE CONSUMER TRIED TO CHANGE LANES, HE NOTICED A DELAYED REACTION FROM THE TIME HE PRESSED THE ACCELERATOR TO THE RESPONSE OF THE VEHICLE. ON ANOTHER OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED AND THE TRANSMISSION DOWN SHIFTED FOR A FEW SECONDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND EXPLAINED ALL THE PROBLEMS HE HAD EXPERIENCED AND AFTER A DIAGNOSTICS TEST WAS DONE, THE DEALER STATED THE COMPUTER DISPLAYED A CODE AND THEY DID NOT KNOW WHAT IT WAS SO THEY ERASED IT. ONE MONTH LATER, THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH THE RADIO AND WHEN HE ATTEMPTED TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER DID NOT GO INTO THE PARK POSITION IT STAYED IN THE REVERSE POSITION. THE VEHICLE WENT BACK TO THE DEALER AND IT WAS DISCOVERED THAT 2 BOLTS AND A BRACKET WERE MISSING FROM THE TRANSMISSION SHIFTER. THE CONSUMER STATED THE CRUISE CONTROL DID NOT AND A NEW PROBLEM HAD SURFACED. THERE WAS A WARNING LIGHT ON THE DASHBOARD THAT READ PASS AIR BAG OFF. *JB

Sep 7, 2004

FIRST THE HORN STARTED GOING OFF ALL BY ITS SELF AND THEY SAID THAT HAPPENS EVERY SO OFTEN. IT COULD BE ELECTRICAL THEY SAID AND TRIED TO FIX IT. I GOT MY NEW DURANGO BACK AND THEN IT OVER HEATED. I WAS ON I-95 WHEN THEN IT OVER HEATED. IT WAS TOWED. THEY SAID IT WAS THE ELECTRICAL PROBLUM WITH THE HORN AND THEY COULDNT GET IT TO OVERHEAT. MABEY IT WAS A GLITCH IN THE SYSTEM. THEY SAID. THEN IT WOULDNT CRANK , THREE TIMES THIS HAPPEND. THEY HAD TO TOW IT. COSTING THEM A LITTLE MONEY. WELL ACCUALY IT COST DODGE WELL OVER 350.00 PLUS COST OF TRYING TO FIGURE OUT WHATS WRONG. AND KEEPING A VEHICLE I PAY 556.00 PER MO. FOR. I KNOW THIS MAY BE A SMALL PROBLUM TO YOU BUT SOMEONE SAID SOMETHING ABOUT A LEMON LAW SHOULD BE IN AFECT. I JUST WANT MY VEHICILE BACK BECAUSE I STILL HAVE TO PAY FOR THIS SUV. WHILE THERE( TRYING TO FIGURE THE ELECTRICAL PROBLUM OUT ) IM TIERD OF THIS PLEASE HELP!!!!!!!!!! I HAVE TWO KIDS AND THIS IS THE 2ND CAR IVE PURCHASED. THE FIRST ONE I BOUGHT I WAS SATICFIED WITH, BUT GOT TO SMALL FOR MY NEW FAMILY. I LOVE MY SUV AND PAID 35,0000.00 AND IT WONT EVEN START. IT DRAINS THE BATTERY ALL BY ITS SELF OVERNIGHT.*AK

Sep 7, 2004

FIRST THE HORN STARTED GOING OFF ALL BY ITS SELF AND THEY SAID THAT HAPPENS EVERY SO OFTEN. IT COULD BE ELECTRICAL THEY SAID AND TRIED TO FIX IT. I GOT MY NEW DURANGO BACK AND THEN IT OVER HEATED. I WAS ON I-95 WHEN THEN IT OVER HEATED. IT WAS TOWED. THEY SAID IT WAS THE ELECTRICAL PROBLUM WITH THE HORN AND THEY COULDNT GET IT TO OVERHEAT. MABEY IT WAS A GLITCH IN THE SYSTEM. THEY SAID. THEN IT WOULDNT CRANK , THREE TIMES THIS HAPPEND. THEY HAD TO TOW IT. COSTING THEM A LITTLE MONEY. WELL ACCUALY IT COST DODGE WELL OVER 350.00 PLUS COST OF TRYING TO FIGURE OUT WHATS WRONG. AND KEEPING A VEHICLE I PAY 556.00 PER MO. FOR. I KNOW THIS MAY BE A SMALL PROBLUM TO YOU BUT SOMEONE SAID SOMETHING ABOUT A LEMON LAW SHOULD BE IN AFECT. I JUST WANT MY VEHICILE BACK BECAUSE I STILL HAVE TO PAY FOR THIS SUV. WHILE THERE( TRYING TO FIGURE THE ELECTRICAL PROBLUM OUT ) IM TIERD OF THIS PLEASE HELP!!!!!!!!!! I HAVE TWO KIDS AND THIS IS THE 2ND CAR IVE PURCHASED. THE FIRST ONE I BOUGHT I WAS SATICFIED WITH, BUT GOT TO SMALL FOR MY NEW FAMILY. I LOVE MY SUV AND PAID 35,0000.00 AND IT WONT EVEN START. IT DRAINS THE BATTERY ALL BY ITS SELF OVERNIGHT.*AK

Aug 18, 2004

I HAVE THE 04 DURANGO HEMI WITH 4600 MILES ON IT; THE VEHICLE STALLS ON AVERAGE TWICE A WEEK ON HILLS. THE DEALER CAN NOT PULL OFF ANY CODES FROM THE COMPUTER AND THUS IS NOT ALLOWED BY DODGE TO REPLACE PARTS UNLESS BAD. *JB THATS WHERE THE CATCH 22 COMES IN THE DEALER CAN'T DUPLICATE THE PROBLEM AND DODGE WILL NOT LET THEM REPLACE PARTS TO SOLVE THE PROBLEM. IT'S BEEN IN TO THE SHOP 3 TIMES NOW AND I KEEP ON GETTING THE SAME RESPONSE FROM THE DEALER WHICH IS "THERE IS NOTHING THEY CAN DO". IT HAS EVEN STALLED AT 55 MPH WHILE MERGING INTO TRAFFIC. *JB

Mileage: 500

Aug 4, 2004

ON 6/28/2004, MY AC STOPPED BLOWING COLD AIR, THE AIRBAG LIGHT CAME ON AND STAYED ON, AND MY GEAR SHIFT WOULD NOT GO INTO PARK. I TOOK IT TO THE DEALERSHIP AND THEY FIXED THE GEAR SHIFT. THE AC NOT WORKING IS A RESULT OF AN APPARENT COMPUTER PROBLEM THAT REQUIRES A SOFTWARE UPDATE. THE SOFTWARE UPDATE DID NOT FIX THE PROBLEM. I HAVE TAKEN MY DURANGO IN FOR SERVICE 4+ TIMES AND THE AC IS STILL NOT FIXED. IT BLOWS HOT AIR AT RANDOM. YOU CANNOT DRIVE WITH THE WINDOWS DOWN BECAUSE OF THE LOAD NOISE. IT HURTS YOUR EARS AND YOU HAVE TO IMMEDIATELY ROLL THEM UP, SAME THING WITH THE MOON ROOF. THE AIRBAG LIGHT WAS REPAIRED BY REPLACING A MODULE. THE INFORMED ME THAT THE COMPUTER WAS NOT COMMUNITCATING WITH THE AIRBAG, RESULTING IN THE AIRBAG LIGHT TO COME ON. DOES THIS MEAN THAT THE AIRBAG WILL NOT DEPLOY ON IMPACT IF THE COMPUTER IS NOT RECOGNIZING THAT IT HAS AN AIRBAG.*AK

Mileage: 3,757

Jul 26, 2004

WHILE DRIVING TRANSMISSION LIGHT AND ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRES NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK NEW ELECTRIC HARNESS WERE REPLACED DUE TO METLED WIRES. 2 RECALLS FOUND BY THE CONSUMER: ONE ON WIRING UNDER THE DASH, AND THE OTHER ON ACCELERATOR CABLE. CONSUMER MADE 10 VISITS TO THE DEALER. *LA

Mileage: 35,000

Jul 15, 2004

WHEN DRIVING AT AN UNDETERMINED SPEED, THE TRANSMISSION LIGHT APPEARED ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK AFTER THE FIFTH VISIT TO THE SERVICE DEALER (DESOTO MALL), THE TRANSMISSION LIGHT HAD NOT COME BACK ON. THE SHIFTING LIGHT HAD COME ON AND THE CONSUMER HAD TAKEN THE VEHICLE TO THE SERVICE DEALER (CENTRAL MAINE DODGE) AND AFTER THREE VISITS TO THEM, THEY FOUND MELTED WIRES AND A BAD SENSOR. THE WIRES HAD HOLES IN THEM. CHRYSLER WOULD DO NOTHING TO HELP RESOLVE THIS PROBLEM. A TRANSMISSION SENSOR WAS PLACED IN THE VEHICLE. (THE SHIFT INDICATOR STAYED ON INTERMITTENTLY ALONG WITH ALL OF THE OTHER LIGHTS & THE TRANSMISSION RANGE SENSOR RATIONALITY WIRES WERE DAMAGED AND MELTED ON THE CATALYTIC CONVERTER) ALSO THE ENGINE HAD COME ON AND THE VEHICLE JUMPED FORWARD. *SC *JB

Feb 28, 2004

FOLLOWING THE THROTTLE CASING RECALL ON MY DODGE DURANGO 2004 SLT 4.7 L A FEW DAYS AFTER I PURCHASED THE VEHICLE, MY ENGINE LIGHT CAME ON...NO PROB PER THE DEALER. FOLLOWING WEEK I NOTICED THAT GAS MILEAGE WAS BELOW 10MPG'S WHICH WAS ABNORMAL BUT DEALER STATED THAT IT WOULD GET BETTER. A FEW DAYS LATER WHILE ACCELERATING ON INTERSTATE 80 THE ENGINE STARTED BUCKING AND CHUGGING AND THE ENGINE LIGHT CAME ON AND STARTED BLINKING..... I PULLED TO THE SHOULDER AND TURNED OFF VEHICLE. I GOT THE VEHICLE TO THE DEALER AND THEY FOUND FROM THE COMPUTER THAT THE CYLINDERS WERE MISFIRING. THEY PULLED THE PLUGS OUT OF THE BLOCK AND NOTED RUST AND CORROSION ALONG WITH OXIDATION COVERING THE SPARKPLUGS AND THE EXTENSION TUBES HOLDING THE SPARK PLUGS. THEY FOUND THAT WATER WAS GETTING INTO THE FIRING AREA OF THE SPARKPLUG . HOWEVER, IT WAS SAID TO ME BY THE WARRANTY MANAGER FROM THE NORTHEAST BUSINESS CENTER FOR CHRYSLER THAT HE HAD MY PHOTOS SENT TO DETROIT AND THAT ENGINEERS WERE NOW DESIGNING A DEFLECTOR SHIELD FOR THESE DURANGOS WHICH WOULD SOMEHOW KEEP WATER FROM GETTING TO PLACES IT SHOULD NOT BE. AS A CERTIFIED SAFETY PROFESSIONAL, #9937, I INVESTIGATE FATALITIES AND INJURIES REGULARLY. IT IS MY JOB TO TRY TO ARRIVE AT THE ROOT CAUSE OF ACCIDENTS AND INCIDENTS. IN THIS CASE, A SERVICE MANAGER FROM CORIGLIANO DODGE, BELIEVE OTHER VEHICLES MAY HAVE THIS PROBLEM AND THAT IT COULD BE RELATED...THAT IS THE WATER NOT BEING KEPT WAY FROM THE INNERDS OF THE ENGINE...COULD BE RELATED TO THE THROTTLE CABLE GETTING WATER IN IT AND WHEN SUBJECT TO FREEZING TEMPS, IT COULD STICK CAUSING AN ACCIDENT. WATER IN AN ENGINE HERE GOT THE THROTTLE TO STICK WHEN MIXED WITH COLD TEMPERATURES. IT GOT MY ENGINE CYLINDERS TO MISFIRE AND WHAT ABOUT STEERING OR ELECTRICAL FIRES. CHRYSLER MUST HAVE SOME OVERSIGHT FROM YOUR AGENCY ON THIS AND PLEASE CONTACT ME SO I CAN EMAIL DIGITAL PHOTOS TO YOU THAT I TOOK THAT DAY IN THE CORIGLIANO DODGE OF BOONTON , NJ SHOP. *AK

Mileage: 500

Feb 4, 2004

CONSUMER STATED THAT DEALER WAS ADVISED TO HALT SALES OF 2004 DODGE DURANGO BY MANUFACTURER DUE TO FIRE ISSUE. *LA THE CONSUMER IS CONCERNED ABOUT A STOP SALE ORDER WHICH WAS ISSUED BY DAIMLER CHRYSLER CORP FOR 2004 DODGE DURANGO'S. IT WAS DETERMINED BY THE MANUFACTURER THAT A DEFECT EXISTED WITHIN AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR, WHICH MAY OVERHEAT AND CATCH ON FIRE. *NM