2004 DODGE DURANGO Engine Problems
326 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (326)
The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.
Mileage: 115,000
CAR WAS PARKED ON A THURSDAY, WAS RUNNING FINE WITH NO PROBLEMS. RAINED ALL WEEKEND. WENT TO START IT ON MONDAY MORNING, PRODUCED A HORRIBLE GRINDING NOISE AND WOULD NOT START. RESEARCH SHOWS THAT THE COWL HAS ALLOWED WATER TO LEAK UNDER THE HOOD AND PUDDLE ON THE MOTOR ALLOWING IT TO SEEP INTO THE INTAKE AND HYDROLOCK THE MOTOR. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL BUT NOTHING HAS BEEN DONE TO RESOLVE IT. NOW I AM WITHOUT A RUNNING VEHICLE AND CAN NOT AFFORD TO FIX IT OR REPLACE IT.
GOOD DAY I OWN A PRECIOUS 04 DODGE DURANGO I'VE BEEN MAINTAINING WELL OVER THE YEARS. BUT AS OF LATE SOME ISSUES AROSE WITH MY AIR BAG SENSOR AND OIL LIGHT FLICKERING ON DASH WHEN BRAKE AT IDLE. I DON'T DRIVE TOO FREQUENTLY EXCEPT THE NORMAL WORK SCHEDULE MON-FRI SO I DONT GO FAR ESPECIALLY SINCE THESE PROBLEMS AROSE NEVER BEEN IN AN ACCIDENT NOR INTERGRATED PARTS
BLOWN ENEGINE DUE TO CYCLINDER MISFIRE AND BNDING ROD CAUSED BY FAULTY COWL PANEL. THIS HAPPENED WHEN IT RAINED I WENT TO START ENEGINE AND IT BLEW
Mileage: 118,000
THE PROBLEM HAPPENS TO EVERY HEMI VEHICLE. AS IT AGE. EXHAUST MANIFOLD WILL START TO LEAK. MAKING A TICKING SOUND.
Mileage: 200,000
MY ENGINE SHUTS OFF WHILE I AM DRIVING MY VEHICLE . WITHOUT WARNING. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE COMES TO A COMPLETE STOP WHEN IT SHUTS OFF.
WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND WE ARE STILL CURRENTLY MAKING PAYMENTS ON THIS VEHICLE FOR ANOTHER YEAR AND A HALF AT-LEAST.
EARLY MORNING AFTER A HEAVY RAIN THE VEHICLE WAS STARTED AND AN EXTREMELY LOUD BANGING NOISE WAS COMING FROM THE ENGINE. ALL FLUIDS WERE MAINTAINED. THE VEHICLE WAS PARKED ON A CITY STREET.
Mileage: 114,000
THE VEHICLE WILL INTERMITTENTLY SHUT OFF WITHOUT WARNING. DOES NOT SPUTTER OR STALL OUT IT JUST SHUTS OFF LIKE YOU TURNED THE KEY OFF. NO CODES THROWN SO THE DEALER WONT ACKNOWLEDGE IT. VEHICLE WILL START RIGHT BACK UP BUT I HAVE SEEN SEVERAL COMPLAINTS WHERE PEOPLE HAVE WRECKED BECAUSE THEY LOST CONTROL OF STEERING AND BRAKING. SO FAR THIS HAS ONLY HAPPENED TO ME WHILE AT A STOP LIGHT BUT FROM OTHER REPORTS IT SOUNDS LIKE IT CAN HAPPEN AT ANY TIME.
Mileage: 161,334
BOUGHT THE CAR USED IN 2014. ALWAYS HAD MISFIRE/ROUGH RUNNING PROBLEMS IN HEAVY RAIN OR A CAR WASH. IN MAY 2019, DRIVING IN THE RAIN, THE ENGINE FAILED CATASTROPHICALLY. RESEARCH ON LINE AND MY OWN REPAIRS DISCOVERED A FLAW IN THE FIRST GENERATION COWL GRILL. IT ALLOWED WATER TO FLOOD THE TOP OF THE ENGINE. A LEAK IN THE INTAKE MANIFOLD GASKETS ALLOWED THE WATER TO ENTER THE ENGINE, CAUSING IT TO HYDROLOCK. IT BROKE A CONNECTING ROD. IT DID HOWEVER STILL RUN, BUT WAS VERY NOISY. THE INTAKE LEAK WAS NOT NOTICED IN ANY OTHER CONDITIONS, NOR WAS THE CHECK ENGINE LAMP ON PRIOR TO THIS EVENT. THE ENGINE DID NOT USE OIL OR MAKE ANY OTHER NOISES PRIOR TO THIS EVENT. IT HAS ABOUT 175000 MILES.
Mileage: 174,000
VEHICLE WILL DIE WITHOUT WARNING YOU HOLE DRIVING CAUSING A SERIOUS RISK FOR COLLISION. ENGINE STOPS RUNNING AND IS VERY HARD TO STEER OR STOP WITH NO POWER.
COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET
Mileage: 130,000
I HAVE EXPERIENCED THIS INCIDENT SEVERAL TIMES. WHEN IT RAINS REALLY HARD OR WHEN THE CAR IS TAKEN THROUGH THE CAR WASH, SOME HOW THE WATER REACHES THE MOTOR. IT WILL START ACTING UP (STALLING) AND HAVE TROUBLE "GOING." IT WILL THEN TRIGGER A CHECK ENGINE LIGHT AND THE MOTOR WILL DIE. I HAVE HAD THE CHECK ENGINE LIGHT CHECKED WHILE ON AND SPARK PLUGS REPLACED PER THE CHECK ENGINE LIGHT. IT IS VERY DIFFICULT TO PLAN ANY TYPE OF TRIP WITH THE THREAT OF RAIN WHILE DRIVING FOR FEAR OF BREAKING DOWN. THE CAR WASH WILL COMPLETELY KILL THE MOTOR AND TAKES SEVERAL TIMES TO RE CRANK. ONCE THE CAR IS DRY, IT RUNS PERFECTLY. I HAVE RED SEVERAL SIMILAR ISSUES ONLINE.
Mileage: 130,000
I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.
Mileage: 240,000
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.
Mileage: 120,000
TAKARA RECALL I PUT OIL ON THE ENGINE CONSTANTLY AS I DONT KNOW WHERES IS GOING THROUGH. NO SMOKE OR LEAK.
Mileage: 200,000
I AM ORIGINAL OWNER AND LOVE MY DURANGO BUT SINCE I HAVE OWNED IT I CANNOT DRIVE IN RAIN. THE VEHICLE SPUTTERS AND DIES AND CHECK ENGINE LIGHT COMES ON. I FOUND SEVERAL PLACES ONLINE OF PEOPLE WITH SAME COMPLAINT AND THE ISSUE IS THE ORIGINAL COWL. I LOOKED AND MINE DOES NOT HAVE A TALLER RIDGE AROUND THE WIPER BOLTS OR A RIDGE TO DIVERT THE WATER FROM RUNNING INTO MY ENGINE. I NEED THE 2ND GENERATION COWL THAT WAS IMPROVED PART #55362453AK OUR FAMILY ALWAYS BUYS DODGE, MY HUSBAND HAS THE 1500 TRUCK AS WELL AS MY DAUGHTER. I DON'T UNDERSTAND WHY DODGE HAS NOT PUT A RECALL OUT ON THIS ISSUES THAT SO MANY ARE COMPLAINING ABOUT. I HAVE TAKEN MY DURANGO SEVERAL TIMES TO THE SERVICE DEPT. AND THEY COULD NEVER FIND THE PROBLEM BUT ONLINE AFTER SEEING EVERYONE WITH SAME ISSUE AND HOW THEY ARE REPAIRING I KNOW I NEED THIS PART. I RAN WATER DIRECTLY OVER THE WINDSHIELD AND AS IT WENT OVER THE EXISTING COWL IT DID INDEED DUMP INTO MY ENGINE AND STARTED SPUTTERING AND SHUT OFF. I TRIED TO FIND THE PART BUT THEY ARE COSTING $180 WITH SHIPPING AND ANOTHER $130 TO HAVE INSTALLED. I NEED THIS PART LIKE SO MANY OTHER DODGE OWNERS AND THERE SHOULD HAVE BEEN A RECALL FOR THIS ONGOING ISSUE. IT IS NOT SAFE FOR US BECAUSE THE VEHICLES STALL IN TRAFFIC AND WE HAVE TO AVOID COLLISIONS WITH OTHER DRIVERS AS WELL AS CREATING TRAFFIC JAMS. I HAVE TO KEEP MY VEHICLE PARKED UNDER A ROOF TO AVOID RAIN AND I CANNOT DRIVE WHEN IT IS RAINING. THIS HAS BEEN AN ONGOING ISSUES SINCE I HAVE OWNED FROM 2004 TO PRESENT.
BLEW A HOLE IN THE SIDE OF THE ENGINE BLOCK WITH A FAILED ROD/PISTON ON A SLOW RIGHT TURN .... ALWAYS TOOK METICULOUS CARE OF THE ENGINE... 5.7 HEMI SHOULD HAVE LASTED 250K TO 300K MILES.... IT BLEW AT 130K MILES.
Mileage: 130,000
THE VEHICLE WOULD ALWAYS DRIVE ROUGH WHENEVER IT RAINED AND WOULD EVEN DIE WHEN GOING THROUGH A CAR WASH. IF IT STARTED RAINING WHILE IN TRAFFIC, I HAD TO KEEP MY FOOT ON THE BRAKE AND THE GAS WHEN COMING TO A STOP OTHERWISE THE VEHICLE WOULD STALL. AFTER RAINING ALL NIGHT, I CAME TO START MY VEHICLE IN THE MORNING AND IT ONLY MADE A TERRIBLE CLUNKING NOISE WITHOUT STARTING. LUCKILY, I WAS NOT DRIVING IN TRAFFIC WHEN THE VEHICLE DECIDED TO STOP RUNNING DUE TO RAIN, SOMETHING THAT A VEHICLE SHOULD NOT IRREGULARLY AND SUDDENLY SHUT OFF OVER.
Mileage: 180,000
2004 DODGE DURANGO 5.7 HEMI THESE VEHICLES ARE SHUTTING OFF WITHOUT WARNING NO STEERING, BRAKES LIGHTS, HAZARDS, NOTHING IS OPERABLE VEHICLE DOESN'T STUTTER OR STALL AT ALL NO WARING LIGHTS JUST SHUTS RIGHT OFF MULTIPLE PEOPLE ARE REPORTING THE EXACT SAME PROBLEM THIS IS A SERIOUS DEFECT AS THERE AREN'T ANY CODES OR SIGNS OF FAILURE
Mileage: 120,000
AFTER A NIGHT OF RAINING I STARTED UP MY VEHICLE TO A TERRIBLE KNOCKING SOUND. BLOWN MOTOR DUE TO DEFECTIVE COWL ALLOWING WATER TO LAY ON TOP OF INTAKE. AND SUCKED THROUGH INTAKE GASKETS.CAUSING A HYDRAULIC AND BLOWN MOTOR. COMPREHENSIVE INSURANCE SAID MECHANICAL FAILURE. INTERNET SAYS ENOUGH ABOUT THIS VIEHICLE. RODS THROUGH THE BLOCK UPON IGNITION.
Mileage: 178,000
MY VEHICLE STALLS IN THE RAIN. IT STALLS AT A STOP OR ROLLING SPEEDS. IT IDLES ROUGH FIRST AND THEN STALLS OR SHUTS OFF. SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON, BUT NOT ALWAYS. THIS ONLY OCCURS IN THE RAIN. I'VE HAD SEVERAL MECHANICS LOOK AT IT, AND THEY CAN'T FIGURE OUT HOW TO SOLVE THE PROBLEM. I'VE SPENT A LOT OF MONEY TRYING TO GET THIS FIXED. THROUGH ONLINE RESEARCH, I'VE DISCOVERED THAT MANY OTHER DURANGO OWNERS ARE EXPERIENCING THIS SAME ISSUE.
Mileage: 160,000
MY 2004 DODGE DURANGO HAS THE 5.7 HEMI. DURING HEAVY RAINS THE ENGINE WOULD START TO RUN ROUGH AND THE ELECTRICAL SYSTEM SHUT DOWN ON ME THREE DIFFERENT TIMES IN THE MIDDLE OF DRIVING DUE TO THE RAIN. DURING THIS ELECTRICAL SHUTDOWN STEERING WAS IMPOSSIBLE AND I WOULD HAVE TO STOP THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE VEHICLE DID THIS TO ME ONE TIME IN THE MIDDLE OF TURNING AT AN INTERSECTION. FORTUNATELY NO ACCIDENT OCCURED. I FOUND THAT THE ISSUE WAS BEING CAUSED BY A FAULTY SEAL AT THE WIPER COWL. THIS LEAK LATER BLEW MY ENGINE AS THE WATER LEAK FOUND IT'S WAY INTO THE CYLINDERS AND BLEW A PISTON ROD. I WAS TOLD THAT THIS DEFECT HAS BEEN REPORTED TO CHRYSLER BY HUNDREDS OF PEOPLE.
Mileage: 176,000
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
I PURCHASED MY '04 DURANGO IN 2014 WITH 70,000 MILES ON IT AND JUST PAID IT OFF LAST MONTH. I HAVEN'T EVEN RECEIVED THE TITLE YET BUT YET I HAVE A TRUCK THAT DOESN'T RUN ANYMORE. ABOUT A WEEK OR SO AGO I WENT OUT TO START MY TRUCK AND THE ENGINE BEGAN TO KNOCK VERY LOUDLY. WE HAD A SMALL RAIN/SNOW EVENT THE NIGHT BEFORE AND THE TRUCK HAD BEEN SITTING OUTSIDE IN THE ELEMENTS. I IMMEDIATELY TURNED OFF THE TRUCK AND WENT BACK INSIDE TO MAKE SOME CALLS AND GET ON THE INTERNET. I FOUND OUT THAT THERE HAS BEEN AN ONGOING ISSUE WITH THIS TRUCK CONCERNING WATER LEAKING INTO THE ENGINE CAUSING IT TO HYDROLOCK THE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE/ ENGINE REPLACEMENT. PRIOR TO THIS, I HAD ISSUES WITH THE TRUCK CONCERNING IDLING AND/OR STALLING DURING THE RAIN OR WHEN GOING THROUGH A CAR WASH. I READ SO MANY COMMENTS FROM FELLOW VEHICLE OWNERS THAT HAVE EXPERIENCED THIS ISSUE AND HAVE HAD TO REPLACE THE ENGINE. THERE IS NO OTHER FIX. THE ESTIMATED FIX FOR THIS IS A NEW/USED ENGINE COSTING THOUSANDS OF DOLLARS (I WAS QUOTED 7000, I ONLY PAID 10,000 FOR THE TRUCK WHEN I BOUGHT IT). I HAD A MECHANIC COME LOOK AT IT AND HE SAID THE TRUCK DROPPED A VALVE, IT WAS CYLINDER #3. MY ENGINE HAS JUST OVER 113,000 MILES ON IT. THERE IS NO REASON I SHOULD HAVE TO REPLACE AN ENGINE AT THIS MILEAGE. NONE WHATSOEVER. DELVING INTO THE ISSUE IT SEEMS AS IF THERE IS A REPLACEMENT PART (COWL FITTING) THAT NEEDS TO BE REPLACED THAT DODGE/CHRYSLER NEVER ISSUED A RECALL FOR ALTHOUGH THEY KNEW THERE WAS AN ISSUE AND IT WAS CAUSING ITS ENGINES TO BLOW RODS AND SUFFER IRREPARABLE DAMAGE. IF I HAD KNOWN THAT THIS I WOULD NEVER EVER HAVE BOUGHT IT ESPECIALLY FROM A COMPANY THAT DOESN'T CORRECT THEIR MISTAKES EVEN WHEN THEY KNOW ABOUT THEM. I HAVE NEVER OWNED A DODGE BEFORE AND I WILL NEVER BUY ANOTHER AGAIN OR RECOMMEND THEM TO OTHERS. THEY SHOULD STAND BY THEIR PRODUCT
Mileage: 113,543
DURANGO SLT 5.7L V8 HEMI ENGINE HYDRO LOCKED AND THREW A ROD WHILE THE VEHICLE WAS PARKED. THE HYDRO LOCK ISSUE IS WIDELY REPORTED WITH THE 2004 FIRST GENERATION OF THE HEMI ENGINE. HOWEVER, DODGE DOES NOT ACKNOWLEDGE THIS MANUFACTURING DEFECT AND SAFETY ISSUE.
Mileage: 100,060
IT WAS A RAINI DAY AND DECIDED TO GO TO THE STORE TO GET GROCERIES. I WAS DRIVING MY VEHICLE TO GET TO THE STORE FROM MY HOME TO THE WHOLE FOODS IN SAN FRANCISCO CA ON FREEWAY I-280 NORTH NEAR THE EXIT ON GENEVA I HEARD A LOUD NOICE COMING FROM THE ENGINE COMPARTMENT, SO I DECIDED TO GET OUT ON THE EXIT TO SEE WHAT WAS GOING ON, I TURN LEFT ON GENEVA AV I WAITED ON RED LIGHT ON GENEVA AV AND HOWTH ST WHEN LIGHT TURN GREEN I LET GO THE BREAK AND STARTED TO GO SO I CAN PARK ON THE STREET AND ALL OF THE SUDDEN I HEARD A LOUD SOUND AND SAW A LOT OF SMOKE SO I PULLED OVER ON 33 GENEVA AV SAN FRANCISCO CA AND LOOKED AROUND AND FOUND PIECES OF THE ENGINE ON THE ROAD AND NEAR THE STARTER ON THE VEHICLE, THIS IS WHEN I KNEW IT WAS DONE ENGINE WAS BROKEN AND HAD TO CALL AAA TO GET A TOW TRUCK. LATER I DECIDED TO DO SOME RESEARCH ON WHAT JUST HAPPEN AND FOUND THAT A LOT OF OTHER PEOPLE HAD PROBLEMS ON THIS VEHICLE JUST LIKE I DID.
Mileage: 160,000
CAR HAS A NEW ENGINE AND THIRD WATER PUMP. IT FAILED AFTER 5000 MILES AND ENGULFED IN FLAMES CAUSING THE FAILURE OF THE BELT, TENSIONER, MAIN DRIVE PULLEY AND AC COMPRESSOR. TODAY DODGE JUST RECALLED THESE PUMPS FOR THE VERY SAME REASON BEARING FAILURE AND SUPER HOT CONDITIONS CAUSING FIRES AND FAILURE. I WAS JUST REDRIVING ALONG THE TRUCK HAS BEEN RUNNING WELL AND SHOWED NO SIGNS OF ISSUES, NO NOISE, SMELL, LIGHTS OR STRUGGLE. CAR WAS AT NORMAL OPPERATING TEMPURTURE AND DAYTIME TRAFFIC. STOPPED FOR GAS STAYED FOR A COUPLE MINUTES THEN DRIVE ON, WITHIN TWO MILES WITHOUT ANY WARNING OR NOISE THE CAR STARTED SMOKING PULLED OVER AND SMELLED A RUBBER NOTICES NO LEAKS IN THE WATER DELIVERY SYSTEM OIL, TRANS, OR POWER STEERING, THE BELT WAS RED HOT AND SMELLED LIKE A HOUSE FIRE CAR WAS TAKEN 200 YARDS TO PEP BOYS AND REPAIRED AT THE COST OF $1300. SHOULD NOT HAPPEN WITH 5000 MILES ON THE WATER PUMP AND 20,0000 ON A NEW ENGINE.
Mileage: 174,800
HAS HAD PROBLEMS WITH ENGINE ON DURANGO 4.7L OVERHEATING, I DRIVE 15 MINUTES TO WORK WHEN ITS WARM OUTSIDE AND ITS ALREADY OVERHEATING, IVE CHECKED VARIOUS FORUMS ONLINE EACH ONE HAD NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE, WITH ALL THE PEOPLE COMPLAINING I FIGURED DODGE WOULD FIND A SOLUTION, OR FIGURED SOMEONE WOULD FILE A CLASS ACTION SUIT, BUT NOTHING HAS BEEN DONE.
Mileage: 229,000
1. RECALL FAILED TO REPAIR AIR BAG FAILURE. CURRENTLY - AIRBAGS ARE NOT FUNCTIONAL (DASH WARNING LIGHT). 2. AT APPROXIMATELY 72,000 MILES - VEHICLE BEGAN TO SHOW SIGNS OF RUST THROUGH AT BOTH REAR QUARTER PANELS AND BOTH ROCKER PANELS. BY 85000 MILES - COMPLETE BODY RUST THROUGH FAILURE WAS IRREPARABLE - VEHICLE WAS MAINTAINED EXCEPTIONALLY CLEAN. 3. AT 100000 MILES - NOTED BY WAY OF MECHANIC THAT THE ENGINE WAS 'SLUDGED UP' TO THE POINT THAT THE VALVE TRAIN WAS STARVED OF LUBRICATION AND SUBSEQUENTLY - THE ENGINE HAS ENCOUNTERED WHAT APPEARS TO BE A TOTAL CATASTROPHIC FAILURE. VALVES, LASH ADJUSTER, PISTON ROD OR BEARINGS MAY ALL BE DESTROYED DIRECTLY DUE TO POOR DESIGN AND LOW QUALITY COMPONENTS FROM FCA. THERE ARE HUNDREDS (THOUSANDS) OF SIMILAR COMPLAINTS ACROSS MULTIPLE MEDIA REGARDING THIS 'FAMILIAR' DODGE ENGINE BREAKDOWN. FCA - OF COURSE - DENIES CULPABILITY CITING POOR USER MAINTENANCE. I HAVE RECORDS OF ALL OIL CHANGES FOR THE SUBJECT VEHICLE AT 3000 MILE INTERVALS CONSISTENTLY FROM THE DATE OF PURCHASE (5/2004), I SAY - 'FCA? TIME TO OWN UP TO THIS PROBLEM AND DO THE RIGHT THING.
Mileage: 102,000
04 DURANGO SLT 4.7 V8. RATTLING/RAPPING NOISE ON START UP THAT WORSENED THROUGH THE DAY. NOISE COMING FROM RIGHT SIDE OF ENGINE BAY. BROUGHT TO MECHANIC AND IDENTIFIED VALVE SEAT(S) IN THE ALUMINUM HEAD(S) HAVE 'DISINTEGRATED' AND/OR 'DROPPED' CAUSING THE VALVES TO SLAP ON ACCELERATION AND MULTIPLE OTHER CATASTROPHIC ENGINE ISSUES. FCA (CHRYSLER/DODGE) HAS BEEN NOTIFIED OF MY COMPLAINT AND THEY'RE FULLY AWARE OF THIS FATAL ENGINE FLAW IN THEIR LATE MODEL V8 ENGINES YET THEY REFUSE TO ACKNOWLEDGE OR EVEN ADVISE OWNERS OF REPAIR OPTIONS. THEY MUST BE TOLD TO GO GOOD FOR THIS SITUATION. THIS OCCURRED AT 110,000 MILES. MY OPTIONS NOW ARE: A $2000 ENGINE REPAIR, $4000 ENGINE REPLACEMENT - OR - TO 'JUNK' THE VEHICLE - DON'T GET ME STARTED ABOUT THE [XXX] RUST ON THIS THING, EITHER... I FEEL RIPPED OFF FROM A FEW DIFFERENT ANGLES HERE BY CHRYSLER/DODGE AND I KNOW THERE ARE THOUSANDS (IF NOT HUNDREDS OF THOUSANDS) OF FCA OWNERS OUT HERE WHO WILL NEVER PURCHASE ANOTHER PIECE OF [XXX]FROM THESE THIEVES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 110,000
WHILE DRIVING IN THE RAIN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND MY ENGINE STARTED KNOCKING LOUDLY. I WAS ABLE TO PULL THE ENGINE AND PULL IT APART AND FOUND THERE WAS WATER IN THE INTAKE AND THE NUMBER 5 CYLINDER ROD HAD BROKE. LUCKILY THE PART THAT BROKE WENT DOWN AND THE OIL PAN GASKET/WINDAGE TRAY SLOWED IT DOWN ENOUGH TO NOT GO THROUGH THE BLOCK. AFTER FURTHER INSPECTION I NOTICED THAT THE INTAKE GASKETS WERE NOT SEALING PROPERLY AND ALLOWED WATER TO BE SUCKED INTO THE INTAKE AND THEN HYDRA LOCKED THE NUMBER 5 PISTON. WHEN I PUT IT TOGETHER I NOTICED THE "SEAL" ON THE COWL WASN'T EVEN TOUCHING THE WINDOW AND THAT LET THE RAIN GO DIRECTLY INTO THE ENGINE COMPARTMENT AND SIT ON THE ENGINE. PUT THOSE TWO PROBLEMS TOGETHER WITH THE RAIN AND NOW I HAVE A MOTOR THAT IS BROKEN. I CALLED DODGE AND THE LADY TRIED TELLING ME THAT HER "MASTER" MECHANIC HAD NEVER HEARD OF THIS PROBLEM AND YET WHEN I TYPED IN A SEARCH ON THIS MODEL AND YEAR THAT WAS THE FIRST THING THAT POPPED UP. I KNOW THAT THIS IS A PROBLEM WITH THE 2004 DODGE DURANGO. I HAVE INSERTED PICTURES OF THEIR INTAKE GASKETS AND THEN I HELD A RULER UP TO THE INTAKE FLAT AND YOU CAN CLEARLY SEE THE LIGHT SHINING THROUGH THE GASKET WHICH MEANS THAT THIS WAS DEFINITELY NOT SEALING. ALSO I PUT A PICTURE OF THE COWL SEAL AND SHOWED HOW CHEAP IT IS. ALSO WHILE WE WERE WAITING TO GET THE FUNDS TO REPAIR THE ENGINE IT SAT THROUGH THE WINTER COMPLETELY COVERED AND THE ENGINE HADN'T EVEN BEEN TAKEN APART YET AND WHEN WE PULLED THE INTAKE OFF IT WAS COMPLETELY "FULL" OF WATER WHICH IN TURN FILLED THE HEADS AND THE CYLINDERS WITH WATER.
Mileage: 88,000
THE WINDSHIELD WIPER COWLING ALLOWS WATER TO FLOW RIGHT OVER THE ENTIRE ENGINE AND RIGHT INTO THE INTAKE. MY DODGE WAS SITTING FOR 2 WEEKS DURING HEAVY RAINS AND WHEN I TRIED CRANKING IT UP FOR THE FIRST TIME, THE ENGINE HYDROLOCKED.
Mileage: 240,000
THE WINDSHIELD WIPER COWL BECAME DEFECTIVE AND LET WATER INTO THE ENGINE COMPARTMENT, SPECIFICALLY THE FUEL INTAKE MANIFOLD. AFTER ABOUT 5 YEARS OF RANDOM WATER RELATED STALLS (RAIN,DEW,CAR WASHES) WHICH COULD NEVER BE REPLICATED BY NUMEROUS MECHANICS AND THEREFORE NOT PROPERLY DIAGNOSED, WATER EVENTUALLY FOUND ITS WAY INTO A PISTON CHAMBER. WHILE ON THE FREEWAY IN SAN FRANCISCO ON MARCH 31,2017, HYDROLOCK ENSUED AND CAUSED THE NUMBER FOUR PISTON ROD TO SNAP AND BREAK THROUGH THE ENGINE BLOCK DESTROYING THE ENGINE. I WAS AT THE DODGE DEALERSHIP IN COLMA A FEW WEEKS PRIOR FOR AN UNRELATED AIRBAG RECALL FIX AND SPOKE TO THE A SERVICE SUPERVISOR ABOUT THE WATER RELATED STALLING ISSUE. HE BASICALLY TOLD ME TO GO SOMEWHERE ELSE BECAUSE THEY ONLY USE OE PARTS AND EVEN IF THEY COULD FIGURE OUT THE PROBLEM (NO GUARANTEE), THEY PROBABLY COULDN'T GET ORIGINAL PARTS. HE ACTED LIKE HE WAS DOING ME A FAVOR! I FEEL AS THE DODGE AND THE DEALERSHIP IS NEGLIGENT. I HAVE FOUND OUT SUBSEQUENTLY THAT THIS ISSUE IS WIDELY KNOW AMONGST PARTS SUPPLIERS (SPECIFICALLY USED AND REBUILT ENGINE SUPPLIERS) AND HAS A HIGH RATE OF INCIDENCE ACCORDING TO VARIOUS INTERNET FORUMS. I HAVE LODGED A FORMAL NOTICE/COMPLAINT WITH DODGE AS HAVE MANY, MANY OTHERS. I GOT THREE QUOTES FOR REPLACING THE ENGINE, ALL WERE OVER $6000. THE VEHICLE PROVED TO NOT BE WIORTH THAT COST TO FIX. I HAVE SUBSEQUENTLY DONATED IT TO A LOCAL CHARITY. THIS PROBLEM DEFINITELY DESERVES A RECALL, AND CUSTOMERS SUCH AS MYSELF WHO HAVE INCURRED FINANCIAL LOSSES SHOULD BE COMPENSATED. THANKS
Mileage: 96,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHENEVER IT RAINED OR SNOWED, WATER LEAKED INTO THE INSIDE OF THE VEHICLE THROUGH THE HOOD. THE WATER ENTERED THE MOTOR AND CAUSED THE VEHICLE TO STALL AND THE ENGINE TO SHUT OFF WITHOUT WARNING. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WATER WAS LEAKING INTO THE MOTOR AND THE PISTONS, WHICH CAUSED THEM TO FAIL. AS A RESULT, THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Mileage: 200,000
DRIVING AT 30MPH ON CITY ROAD THE DURANGO LOST FULL POWER. NO POWER STEERING, BRAKES OR ACCELERATION WITH GAS. HAD TO PUT DURANGO IN NEUTRAL AND TURN KEY OFF AND BACK ON. AFTERWARDS IT WAS NORMAL AGAIN. VERY DANGEROUS AND SCARED TO DRIVE WITH FAMILY IN IT. *TR
Mileage: 88,000
I WENT TO THE DODGE DEALER AND MADE THE COMPLAINT AND THEY COULDN'T FIGURE IT OUT AND TOOK IT TO MIDAS AND ANOTHER CAR REPAIR SHOP AND THEY COULD FIGURE IT OUT AND WHEN I LOOKED AT IT ONLINE IT SAID IT WAS THE COWL SO I WENT BACK TO THE DODGE DEALER AND TOLD THEM. THEY LOOKED AT ME LIKE I WAS CRAZY HAD TO PRINT OFF WHAT EVERYONE ONE HAD COMPLAINED, SO THEY REPLACED THE RUBBER UNDER THE HOOD WHICH WAS 40 DOLLARS NOT THAT COSTLY. BUT STILL WHEN IT RAINS, IT RUNS ROUGH AND LIKE IT GOING TO DIE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS SHOULD BE A RECALL. WHEN IT FIRST HAPPENED I WAS GOING TO NEW YORK. VERY SCARY GOING THROUGH THE MOUNTAINS AND IT STARTING RAINING HARD ALL OF THE SUDDEN GOING 70 , DROP TO 30. TRUCKS ON MY BUTT. NOT A GOOD THING. STILL EVERY TIME IT RAINS HARD IT STILL HAPPENS. I BOUGHT THIS VEHICLE ALMOST 3 YRS. AGO FOR 10,000 WITH 80,000 MILES ON IT. I HAVE WARRANTY AND IT'S ABOUT OVER AND NO ONE CAN TELL ME WHAT IS WRONG. SO EVERY TIME I BRING IT TO A REPAIR PLACE I HAVE TO PAY. THIS SHOULD BE A RECALL. IT'S A LIFE SAFETY ISSUE. SO BASCIALLY I CANT DRIVE MY CAR IN HEAVY RAIN.
Mileage: 104,000
GAS AND BODY ISSUES: WHEN YOU GO TO FILL UP THE GAS SPRAYS OUT. I HAVE A VERT STRONG SMELL OF GAS AND THE LOWER FINDER BY THE WHEEL WELL HAS RUSTED BADLY. MOTOR: WHENEVER THERE IS HEAVY RAIN, MY CAR WILL STOP RUNNING. MOST RECENTLY WHEN I TURN ON THE AC OR HEATER THE CAR STALLS. I ALSO JUST RECENTLY HAD TO CHANGE OUT A MANIFOLD WHICH CAUSED ANOTHER SET OF PROBLEMS. I OWNED A DURANGO BEFORE THIS ONE AND LOVED IT. THIS ONE HAS CHANGED MY MIND AND I WILL NEVER OWN ANOTHER.
THE RH SIDE OF THE EXHAUST MANIFOLD CONTINUOUSLY HAS AN EXHAUST LEAK!
RECENTLY WHEN RAIN FALLS HEAVILY THE ENGINE STARTS SPUTTING & CUTS OFF THEN ENGINE LIGHT COMES ON. TOOK IT TO MECHANIC & THEY PUT THE MACHINE ON IT. IT SHOWS NOTHING IS WRONG. PUT KEEPS DOING IT ONLY WHEN HEAVY RAINS FALLS. FINALLY WENT ONLINE TO ALL THE OTHER COMPLAINTS TO DODGE & FOUND OUT ITS THE COWLING. CHANGED THE COWLING BUT ITS STILL DOING IT. ITS A DODGE PROBLEM BUT THEY WILL NOT FIX THEIR PROBLEM & ITS COSTING ME A LOT OF MONEY. DODGE NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY
MY 2004 DODGE DURANGO SUFFERED THE CATASTROPHIC ENGINE FAILURE DUE TO HYDROLOCK FROM THE POOR COWL DESIGN. I LIVE IN BEAR COUNTRY, IF THIS HAD HAPPENED WHILE I WAS IN A REMOTE AREA I COULD HAVE EASILY BEEN STRANDED WITH 800LBS OF CLAWS AND TEETH. I STARTED THE MOTOR IN MY DRIVEWAY DURING A LIGHT RAIN SHOWER ONLY TO HEAR AN OBVIOUS PROBLEM IN THE ENGINE, IT RAN FOR 5 SECONDS THEN DIED. PLENTY OF VEHICLES HAVE BEEN AFFECTED BY THIS ISSUE, BUT NO RECALL HAS BEEN ISSUED. THE 2012 HEMI HAD A VERY SIMILAR ISSUE AND A RECALL WAS ISSUED.
Mileage: 105,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. ALSO, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Mileage: 140,000
WHENEVER IT RAINS OR I GO THROUGH A CAR WASH MY CAR DIES AND THE SERVICE ENGINE LIGHT COMES ON. THE STEERING WHEEL WON'T MOVE, THEREFORE I HAVE NO CONTROL OVER MY CAR. WE WERE IN TENNESSEE THE FIRST TIME THIS HAPPENED AND WE WERE COMING DOWN THE MOUNTAIN WHEN IT DIED AND WE LOST ALL CONTROL AND ALMOST GOT HURT AND ALMOST HURT OTHERS.
Mileage: 96,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
Mileage: 135,000
AFTER NOTICING A DIFFERENCE IN DRIVING POWER FROM A STOP THE RPM'S WOULD ALMOST HIT 2K BEFORE MOVING. ENGINE LIGHT CAME ON AND SAID THAT I HAD A MISS-FIRE IN CYLINDER 8 AND I NEEDED A NEW IGNITION COIL. BOUGHT NEW PLUGS AND AN IGNITION COIL AND PROCEEDED TO CHANGE THEM OUT. THE DRIVERS SIDE OF THE ENGINE PLUGS STILL LOOKED CLEAN AND NEW. THE PASSENGERS SIDE WERE BURNT, HAD MOISTURE AND THE CYLINDER 8 PLUG WAS FOULED AND BROKE OFF IN THE ENGINE. FINISHED CHANGING EVERYTHING OUT AND PUT THE TRUCK BACK TOGETHER WITH STILL NO CHANGE IN CODES OR POWER. FOUND THAT THE STARTER WAS CORRODED AND INFORMATION CONCERNING A BAD COWL DESIGN CAUSING HYDRO-LOCKING OF THE ENGINES. ALSO REPLACED THE EXHAUST GASKETS 3 TIMES IN 5-6 YEAR PERIOD EACH TIME WITH BROKEN BOLTS FOUND. CHANGED OUT THE PCM, THEN REPLACED ALL THE INJECTORS WHICH WERE FOUND TO BE CRACKED AND SWOLLEN. THE TRUCK IS STILL GOING INTO LIMP MODE AND TURNED MY FOCUS ON THE TRANSMISSION (REPLACED AS WELL) AND STILL HAVING CYLINDER 8 MISS-FIRE CODES.
Mileage: 145,700
ROD PIERCED THRU THE BOTTOM OF ENGINE AND LOCKED UP (110K MILES), FAMILY ON BOARD AND HAPPENED WHILE TURNING AT BUSY INTERSECTION.. HAD TO REPLACE ENGINE USED( FOUND ONE WITH 70K, WAITING ON THIS ONE TO DO THE SAME) CONSUMES TONS OF OIL. ELECTRICAL WITHIN DRIVER SEAT AND CD PLAYER ARE FAULTY/BROKEN. RUST ON REAR OUTER WHEEL WELLS. (NOTICED THIS RUST IS APPARENT IN EVERY SAME MODEL MAKE YEAR THAT I RUN ACROSS)
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE AS THE FRONT END VIBRATED SEVERELY. THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED WITH AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,714.
Mileage: 153,174
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY AND VARIOUS WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE WITH NO FAILURE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS SERVICED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,953.
Mileage: 61,953
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE COMPARTMENT FLOODED IN THE RAIN CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
WHILE ENTERING A HIGHWAY AND ACCELERATING UP TO SPEED THERE WAS A LOUD BANG, BOTH HEARD AND FELT, FOLLOWED BY VERY ROUGH ENGINE OPERATION. TURNED ONTO THE FIRST AVAILABLE SIDE STREET AND STOPPED THE VEHICLE. WHILE EXAMINING THE VEHICLE AND LOOKING IN THROUGH THE DRIVER'S SIDE FRONT WHEEL WELL DISCOVERED A HOLE IN THE ENGINE BLOCK. THE CRANKSHAFT IS VISIBLE THROUGH THE HOLE.
Mileage: 150,000
WE WERE VERY HAPPY WITH OUR DURANGO UNTIL A FEW DAYS AGO. MY HUSBAND AND KIDS LOADED UP A FEW DAYS BEFORE CHRISTMAS TO GO DRIVE UP THE MOUNTAIN, THEY MADE JUST AS FAR AS THE NEIGHBORS DRIVEWAY WHEN THEY HEARD A LOUD BANG AND WERE ABLE TO PULL IN TO THE DRIVEWAY OF A NEIGHBOR. THE ENGINE COMPLETLY SEIZED, ALL OIL LEAKED OUT. THE CAR HAS ALWAYS BEEN WELL MAINTAINED. NO WARNING AT ALL! A FEW DAYS EARLIER I HAD DROVE IT TO TOWN IN THE RAIN AND IT WAS IDLING ROUGH, BUT THE NEXT DAY SEEMED FINE. NOW THE ENGINE IS SHOT. WE HAVE BEEN HAVING HEAVY RAIN FOR DAYS AND LOOKS LIKE WATER WAS LEAKING IN TO THE ENGINE DUE TO A FAULTY COWL OR SOMETHING, WHICH CAUSED THE ENGINE TO FAIL. WE HAD JUST PUT BRAND NEW TIRES ON THE VEHICLE AND JUST RECEIVED NEW TAGS FOR IT! ALL THIS WITH ABSOLUTELY NO WARNING! WE ARE JUST OUT A VEHICLE AND 2 DAYS BEFORE CHRISTMAS! HAD WE KNOWN THIS WAS AN ISSUE WE WOULD HAVE GLADLY DONE EVERYTHING WE COULD TO FIX IT, BUT WE HAVE ONLY HAD THE VEHICLE FOR A FEW YEARS AND HAD NO IDEA RAIN COULD CAUSE OUR ENGINE TO SEIZE UP! THANKFUL IT HAPPENED CLOSE TO HOME AND NO ACCIDENT, BUT VERY SCARY WHEN SOMETHING LIKE THIS HAPPENS!
Mileage: 177,000
I PURCHASED THE VEHICLE IN 2009, WITHIN A 1 YEARS, I NOTICED WHILE DRIVING DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES STALL OUT. I TOOK IT TO THE DEALER IN 2011 AND THEY REPLACED THE INTAKE GASKETS. I AM NOW REALING THAT THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD HAVE HAD A RECALL ON IT.
Mileage: 105,520
11/18/15. IT WAS RAINING HARD HERE IN OREGON AS I WAS ON MY WAY BACK FROM TAKING MY GIRLFRIEND TO THE DOCTORS. I WAS FIRST IN LINE AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN I PROCEEDED. HALF WAY THROUGH THE INTERSECTION, WITHOUT WARNING, I HEARD A TERRIBLE REPEATING BANG. MY VEHICLE DIED AND I WAS ABLE TO COAST INTO A NEAR PARKING LOT. I HAD IT TOWED TO MY MECHANIC AND HE TOOK IT APART AND HAD FOUND OUT THE ENGINE WAS SHOT. HE REPORTED TO ME, THAT HE HAS HAD A FEW OF THESE DURANGOS LATELY WITH THE SAME PROBLEM.
Mileage: 140,000
PURCHASED VEHICLE IN APRIL 2013. FIRST WEEK FUEL PUMP WENT OUT. IN LATE 2013 REPLACED FUEL PUMP AGAIN AFTER IT WENT OUT A SECOND TIME. BY NOW WE REALIZED THAT IF WE DROVE THE VEHICLE IN THE RAIN OR THROUGH A CAR WASH IT WOULD SHUTTER AND CUT OFF. IN EARLY 2014 THE FUEL PUMP WENT OUT AGAIN. WE REPLACED FUEL PUMP AGAIN AND ALSO COWL AS WE HAD FOUND INFORMATION THAT THE COWL WAS ALLOWING WATER TO DRIP DOWN ON THE ENGINE AND ELECTRICAL BOX. THIS HELPED FOR ABOUT 14 MONTHS. IN JULY 2015 REPLACED FUEL PUMP TWICE. NOW IT IS NOVEMBER 2015 AND AS I TYPE THIS IT IS BACK IN THE SHOP HAVING THE FUEL PUMP REPLACED AGAIN. WATER IS AGAIN LEAKING ONTO THE ENGINE AND COMPUTER BLOCK. IT CAUSES SHUTTERING AND STALLING AND THEN WITHIN A SHORT TIME THE FUEL PUMP GOES OUT. DRIVING DOWN THE ROAD IN THE RAIN IS TERRIBLY DANGEROUS BECAUSE THERE IS NO WAY TO TELL IF THE VEHICLE WILL SHUT OFF OR NOT. I HAVE CONTACTED DODGE AND THERE IS A TECHNICAL SAFETY BULLETIN ABOUT THIS ISSUE, BUT NO RECALL AS OF YET. A QUICK SEARCH SHOWS HUNDREDS OF OTHER DODGE OWNERS HAVING THE SAME ISSUE. BECAUSE MOST OF THE VEHICLES ARE NO LONGER UNDER WARRANTY DODGE HAS NOT ADDRESS THE ISSUE AS A WHOLE. I HOPE IT DOESN'T TAKE SOMEONE OR A FAMILY BEING KILLED BEFORE A RECALL IS ISSUED.
2004 DURANGO 5.7 EVERY TIME WE HAVE A HARD RAIN THE MOTOR STALLS OR RUNS EXTREMELY ROUGH AND WE HAVE TO PULL TO THE SIDE OF THE ROAD. I TRAVEL FOR WORK, AND RECEIVED A CALL FROM MY WIFE THAT THE DURANGO WOULD NO CRANK OVER BUT WAS NOT CAUSED BY BATTERY ISSUE AS IT HAD JUST BEEN REPLACED. HAD SEVERAL PEOPLE LOOK AT IT AND THEY SAID MOTOR WAS LOCKED UP (HAD RAINED THE NIGHT BEFORE). LET IT SIT UNTIL I GOT HOME AND IT STARTED UP WITH A LITTLE KICK BACK AGAINST STARTER. LET IT WARM UP AND WENT AND HAD THE BATTERY AND STARTER CHECKED, BOTH WERE WITHIN SPECIFICATION FOR VOLTAGE AND AMP DRAW. DROVE ON COUNTY HWY WITH 45 MILE SPEED LIMIT APPROX. THREE MILES TO THE BANK. LEAVING THE BANK MADE A RIGHT TURN ONTO MAIN STREET AND THE MOTOR WENT THUMP, CLUNK, BANG AND DIED. COASTED OFF ROAD AND LOOKED UNDER VEHICLE THINKING WE HAD THROWN A BELT OR HIT SOMETHING. SAW OIL DRIPPING FROM PASSENGER SIDE OF MOTOR AND FOUND A HOLE IN THE OIL PAN WITH PART OF THE CONNECTING ROD STICKING THROUGH IT. I USED TO BE A MECHANIC SO I KNOW WHAT I WAS LOOKING AT. AFTER DOING RESEARCH I HAVE FOUND THAT THE RAIN GUTTER CHANNELS WATER ONTO THE TOP OF THE MOTOR WHERE THE PLASTIC INTAKE MANIFOLD HAS CRACKED ALLOWING WATER INTO THE MOTOR, THIS WATER CAN BECOME TRAPPED IN THE INTAKE MANIFOLD AND BE PULLED INTO THE MOTOR WHILE IT IS RUNNING AND YOU ARE MAKING A TURN. TALKED TO MY LOCAL DODGE DEALER, THEY SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM BUT KINDLY TOLD ME $8000 TO REPLACE MY MOTOR. TALKED TO THE PARTS DEPARTMENT AND THEY DID NOT HAVE ANY INFORMATION ON AN UPDATED RAIN GUTTER, EVEN THOUGH THERE APPEARS TO BE A SERVICE BULLETIN ON THIS PROBLEM. THE NUMBER OF COMPLAINTS I HAVE SEEN SAYS TO ME THAT THERE SHOULD HAVE BEEN A RECALL ON THIS PROBLEM AS EVERY THING I HAVE READ SAYS IT IS QUITE COMMON
Mileage: 169,320
AFTER HEAVY RAINS THE ENGINE WOULD RUN ROUGH AND THEN SMOOTH OUT. THEN DURING ONE HEAVY RAIN I TRIED TO START THE VEHICLE AND HEARD A LOUD KNOCKING. I BROUGHT IT TO THE SHOP AND THEY DETERMINED THAT IT HAD HYDROLOCKED DUE TO WATER GETTING INTO THE INTAKE GASKET FROM THE COWL. AFTER TWO MONTHS OF AGRUING WITH THE WARRANTY COMPANY AND THE DEALER, THE WARRANTY COMPANY COVERED ALL BUT 1000 DOLLARS OF THE ENGINE REPLACEMENT BUT THE COWL IS NOT REPLACED. I FEAR THAT THIS WILL HAPPEN AGAIN.
Mileage: 120,000
ENGINE BLEW. A ROD OR SOMETHING BLEW WITHOUT WARNING THROUGH THE ENGINE CASE AS I WAS DRIVING AT 35 MPH ON STRAIGHT ROAD ON A TOWN STREET
Mileage: 120,000
VEHICLE WOULD STALL DURING HEAVY RAINS AND TAKING IT THROUGH A CAR WASH WHILE DRIVING. SOMETIMES IT WOULD EVEN CUT OFF. ONE DAY IT CUT OFF AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I BOUGHT MY VEHICLE BRAND NEW AND THIS PROBLEM HAS BEEN GOING ON SINCE THEN. GOODYEAR COULD NOT DETERMINE THE CAUSE OF THE ISSUE AND THE DODGE DEALERSHIP INFORMED ME THAT IT WAS THE FUEL PUMP. SO THEY REPLACED MY FUEL PUMP AND THE PROBLEM STILL OCCURS DURING HEAVY RAINS AND GOING THROUGH THE CAR WASH. I REPLACED THE BATTERY A THIRD TIME AFTER CONTACTING ROADSIDE ASSISTANCE. NOW THE VEHICLE IS MAKING A KNOCKING SOUND. I'M AFRAID IT'S THE ENGINE. AFTER RESEARCHING, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE ISSUE WITH THE WIPER COWL LEAKING. THERE IS A SERVICE BULLETIN 18-006-05 PUT OUT BY CHRYSLER.
Mileage: 122,000
IF ANY WATER GETS INTO ENGINE COMPARTMENT (RAIN, ETC..) THE ENGINE WILL MISFIRE (STATIONARY) OR SHUT OFF (STATIONARY OR DRIVING). IF DRIVING WHILE RAINING, THE SUV WILL MISFIRE AND MAY SHUT OFF WHILE DRIVING. THE ERROR SEEMS TO BE WELL DOCUMENTED ON THE INTERNET AND BECAME ALL TO REAL THIS WEEK WHEN THE CAR SHUT OFF AT 70 MPH ON THE HIGHWAY WHILE IT WAS RAINING ALMOST CAUSING AN ACCIDENT AND POTENTIALLY KILLING MY FAMILY.
Mileage: 53,000
IT WAS A RAINY DAY ON FRIDAY OCT. 2, 2015. THAT MORNING MY VEHICLE STARTED FINE, IT WASN'T UNTIL I CAME OUT OF WORK THAT EVENING WHEN I WENT TO START IT THE ENGINE MADE A LOUD SOUND AND IT WOULDN'T START. I TRIED A FEW TIMES UNTIL SUDDENLY IT TURNED ON AND IT WAS MAKING A KNOCKING NOISE. I THEN CALLED MY MECHANIC AND EXPLAINED THE SITUATION AND HE TOLD ME TO BRING IT TO THE SHOP SO THEY CAN PUT IT ON A LIFT TO TAKE A LOOK UNDERNEATH. AS I DROVE AWAY THE SOUND WAS UNBEARABLE AND THE FASTER I DROVE THE LOUDER IT GOT, SUDDENLY I HEARD A LOUD EXPLOSION AND THE VEHICLE STOPPED. IT FELT LIKE THE ENGINE FELL OUT, THERE WAS A LOT OF SMOKE AND OIL EVERYWHERE. I GOT THE VEHICLE TOWED TO THE MY MECHANICS SHOP FOR FURTHER DIAGNOSING WHEN THEY TOLD ME THE ENGINE BLEW OUT. THE NEXT DAY I GOT A CALL AFTER THEY TOOK THE ENGINE APART AND TOLD ME THE BLOCK HAD A HOLE BECAUSE THE PISTON BLEW THROUGH IT. THEY TOLD ME IT WOULD COST MORE MONEY TO REBUILD MY ORIGINAL ENGINE THAN BUYING A USED ONE, I OPTED OUT ON THE USED ONE. AS I WAS HOME I WENT ONLINE AND DID SOME RESEARCH WHEN I COME TO FIND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM HAPPEN TO THEM WITH THE SAME VEHICLE ON A RAINY DAY OR WHEN THEY TOOK THEIR CAR THROUGH A CAR WASH. SO AS I DID MORE RESEARCH IT TURNS OUT THE WIPER COWL WHICH AT SOME POINT CHRYSLER CAME OUT WITH AN UPGRADE TENDS TO LEAK WATER ON TOP OF THE INTAKE MANIFOLD WHICH IS ANOTHER BAD DESIGN, THEN SUCKS IN WATER INTO THE ENGINE EVENTUALLY CAUSING IT TO HYDRO LOCK. I BOUGHT MY VEHICLE BRAND NEW IN 2004 AND NOW I'M DISAPPOINTED THEY NEVER ISSUED A RECALL TO FIX THIS PROBLEM. I JUST PAID OVER $4000 TO REPAIR IT AND GOD KNOWS HOW LONG UNTIL THIS USED ENGINE GOES OUT WITH THE SAME PROBLEM. I FILED A COMPLAINT WITH DODGE AND SPOKE TO SOMEONE YESTERDAY FOR THEM TO TELL ME THAT MY VEHICLE IS OUT OF WARRANTY . PLEASE HELP ME WITH THIS MATTER.
Mileage: 151,400
STALLED IN RAINSTORM WHILE DRIVING ON INTERSTATE 95, A DAY BEFORE. WE HAD BATTERY TESTED AT ADVANCED AUTO. BATTERY GOOD. DROVE HOME. THE NEXT DAY WE STARTED IT UP AND IT MADE A LOUD NOISE. SHUT IT OFF AND THEN RESTARTED IT. THE ENGINE WAS RAPPING. NEEDED A NEW ENGINE. UPON LIFTING HOOD TO SEE PROBLEM WE SAW A HOLE IN THE BLOCK. YOU COULD SEE CONNECTING ROD IN THERE.
Mileage: 132,771
I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT. I CANT AFFORD TO KEEP PUTTING MONEY IN SOMETHING THAT IS STILL NOT GOING TO DRIVE PROPERLY WITH MY CHILDREN IN IT. IT HAS SHUT OFF WHILE DRIVING THE SUV. IT IS NOT SAFE FOR MY KIDS TO BE IN IM AFRAID THEY WILL BE HURT OR KILLED IF IT HAPPENS AGAIN. DODGE NEEDS TO DO THE RIGHT THING AND HAVE THISS RECALLED AS SOON AS THEY CAN. THE VECHILE TURNED OFF WHILE ON A STREET THANK GOD IT WAS NOT ON THE FREE WAY.
Mileage: 120,000
JUST PURCHASED THIS VEHICLE TWO MONTHS AGO FROM DEALER IN NJ. WE HAD A HARD RAIN ABOUT A MONTH AGO, AND THE DURANGO WOULDN'T START IMMEDIATELY. I TURNED IT OVER AGAIN A FEW HOURS LATER AND IT STARTED WITH A HARD RUMBLE, BUT IT STARTED UP. IT DROVE FINE FOR ABOUT A MONTH, AND JUST AS THE WIFE AND I WERE LEAVING A GAS STATION, WE DROVE ABOUT FIFTY FEET AND HEARD A LOUD BANG. SMOKE WAS COMING OUT OF THE PASSENGER SIDE OF THE ENGINE, AND THE DURANGO WAS MAKING A NOISE LIKE METAL WAS ROLLING AROUND IN THE ENGINE. I STOPPED THE CAR, PULLING OVER TO THE SIDE OF THE ROAD. I LOOKED UNDER THE DURANGO AND SAW OIL DRIPPING OUT FROM THE ENGINE. I GOT UNDER THE CAR TO INSPECT IT A LITTLE FURTHER AND SAW A DIME SIZE HOLE IN THE ENGINE BLOCK. I GOT THE CAR TOWED BACK TO MY HOME AS IT WAS SATURDAY AND THE MECHANIC WAS NOT OPEN. THE TOW TRUCK DRIVER TOLD ME THAT THIS WAS THE THIRD DURANGO HE PICKED UP THAT DAY. NOT SAYING THAT ALL OF THE OTHER CARS WERE TOWED BECAUSE A BLOWN ENGINE, BUT YOU GET THE IDEA. DEALER WOULDN'T WARRANTY VEHICLE BECAUSE OF MILEAGE. I COULDN'T GET ANYONE TO WARRANTY THE DURANGO BECAUSE OF THE MILEAGE BEING OVER 150000. NOW IM TOLD I WILL HAVE TO BUY A REMANNED/NEW ENGINE FOR THIS CLUNKER. I WILL BE MAKING A COMPLAINT TO THE MANUFACTURER. I KNOW IT MAY NOT GO ANYWHERE. I HAVE READ ALL OF THE COMPLAINTS HERE AND ON THE INTERNET, FORUMS, ETC. ALL THE RESULT OF BLOWN ENGINES DUE TO "HYDRO-LOCKING", AND THE WIPER COWL DEFECT WERE WATER WOULD GET INTO THE ENGINE DURING HEAVY RAINS OR CAR WASHES. I HOPE OUR GOVERNMENT WOULD INTERVENE ON BEHALF OF ITS CITIZENS AND FORCE CHRYSLER TO ISSUE A RECALL OR AT LEAST BE RESPONSIBLE FOR A DEFECT THAT THEY CREATED, BUT I WON'T HOLD MY BREATH. MY DURANGO CURRENTLY HAS 160131 MILES ON IT, AND I GUESS IT'S GONNA STAY THAT WAY NOW BECAUSE IT CAN'T MOVE, AND I STILL OWE MONEY ON A SUV THAT I CANNOT DRIVE. NHTSA DO THE RIGHT THING.
Mileage: 160,131
BOUGHT THIS VEHICLE 3 MONTHS AGO WITH JUST 52000 MILES AND RUNNING IN GOOD CONDITION. DURING THE WEEKEND OF 25TH OF SEPTEMBER 2015 IT RAINED AND UPON TRYING TO TURN ON THE VEHICLE TO GO TO WORK ON MONDAY AS USUAL, THE MOTOR/ENGINE WAS HYDROLOCKED. WATER HAD SEEPED INTO THE CYLINDERS AND THE MOTOR SUFFERED FAILURE AND BROKE RODS. I HAD INSTALLED THE NEWLY REDESIGNED COWL VENT GRILLE THAT WAS SUPPOSED TO PREVENT THIS ,BUT IT DIDN'T WORK. DODGE COMPANY IS VERY WELL AWARE OF THEIR BAD ENGINEERING BUT WON'T RECALL THE VEHICLES AND PROTECT THEIR CUSTOMERS. I JUST LOST OVER 9000.00 DOLLARS IN INVESTMENT, INCLUDING TAXES FOR 700.00 + GETTING THE VEHICLE REGISTRATION, INSPECTED, TAGS, ETC. THE VEHICLE WASN'T IN MOTION WHEN THIS HAPPENED. IT WAS PARKED. NOT EVEN THEIR REDESIGNED COWL VENT GRILLE PREVENTS HYDROLOCK, WATER FROM LEAKING INTO THE INTAKE MANIFOLD, FROM HAPPENING.
CONSUMER STATED THAT HE FILED A PRO-SE LAWSUIT AGAINST FCA US LLC THAT HE WILL BE MAILING THE COMPLETE LAWSUIT AND OTHER SUPPORTING DOCUMENTS TO SUBSTANTIATE HIS COMPLAINTS IN REGARDS TO ISSUING RECALLS. *BF THE CONSUMER STATED HIS ISSUE INVOLVED A DEFECTIVE COWL PANEL, WHICH ALLOWED WATER TO PENETRATE THE SPARK PLUGS AND ENGINE COMBUSTION CYLINDERS CAUSING IT TO HYDROLOCK AND/OR THROW A ROD. THE DAMAGES COST THE CONSUMER $8,900.00.*JB
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ORIGINAL OWNER PREVIOUSLY REPLACED THE MOTOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST WHERE THE VEHICLE WAS NUMBER NINETY-FIVE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THIS COMPLAIN INVOLVE SEVERAL ISSUES THAT CONSTANTLY HAPPENS. THE FIRST ISSUE IS THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY AND I CAN HEAR A BUZZING SOUND WHEN IT DOES THIS. THE SECOND IS THAT THE BATTERY DIES AND I HAVE TO JUMP START OR CHARGE IT MANUALLY MOST DAYS. THIRD, EVERY DAY I HAVE TO POUR COOLANT INTO MY RADIATOR BECAUSE THERE IS A LEAK SOMEWHERE EITHER THE WATER PUMP OR RADIATOR. FOURTH, WHEN IT RAINS, WATER GETS INSIDE VIA THE DOOR SEAMS. FIFTH, THEN MY RADIO/DVD PLAYER STOPPED WORKING AND I HAD TO PULL THE FUSE BECAUSE IT WOULD NOT TURN OFF. SIXTH, MY HEAD LIGHTS GOES VERY DIM AND EVEN SOMETIMES SHUT OFF. THIS IS VERY SCARY IN THE MIDDLE OF THE NIGHT COMING HOME FROM WORK. SEVENTH ISSUE INVOLVES THE ENGINE STALLING ON SEVERAL OCCASIONS, MOSTLY WHEN ITS POURING DOWN RAINING.
Mileage: 229,500
AFTER AN OVERNIGHT RAINSTORM, VEHICLE WAS STARTED AND DRIVEN APPROXIMATELY 1/4 MILE WHEN THE ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. WE HAD HAD ISSUES PRIOR TO THIS OF THE VEHICLE NOT STARTING AFTER A RAIN EVENT. IT WOULD START AFTER DRYING OUT. THOUGHT IT WAS THE STARTER AND HAD THE STARTER REPLACED TWICE. I JUST REPLACED THE ENGINE WITH A USED ENGINE THAT WITH PARTS AND LABOR COST ME $4,800. I SEE THAT THIS IS A SOMEWHAT COMMON ISSUE WITH THIS VEHICLE AND WANTED TO BE ON RECORD.
Mileage: 166,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK BEFORE SUDDENLY SHUTTING OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS DURING RAIN WEATHER CONDITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 11/06/15*LJ THE CONSUMER STATED THE REPAIR GARAGE STATED THE VEHICLE NEEDED SPARK PLUGS, COILS AND WIRES. HOWEVER, ANOTHER ESTABLISHMENT STATED EVERYTHING WAS OK. UPDATED 12/10/15. *JB
Mileage: 98,000
ONE RANDOM DAY..AS I STARTED MY DURANGO, IT STARTED MAKING A FAST CLICKING SOUND FROM THE ENGINE. SEEMS TO DRIVER AND IDLE FINE,BUT IT ISN'T A NORMAL SOUND SINCE I HAVE HAD THIS DURANGO A WHILE AND NEVER HEARD IT TILL NOW. TO FIND OUT ITS ON THE PASSENGER SIDE..BEEN TOLD ITS THE EXHAUST MANIFOLD. TAKES A FEW MINS,BUT GOES AWAY ABOUT 90%.THE COLDER IT IS OUTSIDE THE WORST AND LOUDER THE NOISE IS.I SEARCHED ONLINE ABOUT THIS AND LOOKS LIKE I AM NOT THE ONLY ONE AND SUPRISEING ITS NOT A RECALL. I WAS TOLD BY A SHOP I HAVE A BROKEN STUD BOLT AND WILL COST.1200-2000. I DON'T HAVE THAT KINDA MONEY.SO IS THERE A WAY I COULD GET HELP GETTING THIS FIXED? BECAUSE IT IS POSSIBLE IT COULD MESS UP THE PISTON ON THAT SIDE OF THE LOOS MANIFOLD. ALSO RECEIVED A LETTER THAT I HAVE A RECALL FOR THE DRIVER AIRBAG INFLATOR..WAITING FOR MY DEALER TO CALL ME BACK FOR A APPOINTMENT.
ENGINE MAKING NOISE AT START UP. HAD IT LOOKED AT BY SEVERAL MECHANICS, INCLUDING THE LOCAL DODGE DEALER. SAID IT IS PROBABLY PISTON. HAD VALVE COVERS AND HEADS TAKEN OFF FOR POSSIBLE STUCK LIFTER AND FOUND PLENTY OF RUST ETC. THAT WOULD INDICATE WATER IN MOTOR. SEVERAL PEOPLE INDICATED THIS IS AN ISSUE WITH THIS MODEL AND MAKE WITH LEAKING COWLING AT WINDSHIELD LEAKING WATER ONTO MOTOR IN BAD SPOTS CAUSING THIS FAILURE. SHOULD NOT BE NEEDING NEW MOTOR AT 107K.
Mileage: 107,000
AUG 21 @ 1030AM. MY FIANC, OUR DAUGHTER AND I WERE ABOUT TO LEAVE OUR HOME. I WENT TO THE CAR AND STRAPPED OUR DAUGHTER INTO HER CAR SEAT WHILE MY FIANC HAD BAGS AT THE FRONT OF OUR APARTMENT BUILDING. TURNED ON THE CAR IT STRUGGLED TO TURN OVER, WENT CLUNK CLUNK CLUNK. I TURNED IT OFF. CALLED MY FIANC TO COME UP TO OUR PARKING SPOT TO HAVE A LOOK. HE COULDN'T SEE ANYTHING IMMEDIATELY. CALLED A TOW BUT IN THE MEANTIME A FRIEND WHO KNOWS A BIT ABOUT CARS CAME BY, LOOKED UNDER THE CAR AND FOUND PIECES OF THE ENGINE AS WELL AS LEAKING ENGINE OIL UNDER THE CAR. THE DISCUSSION WAS THAT IT HAD BLOWN A ROD AND THE ENGINE WAS DONE. AT THIS POINT IN TIME I CAN'T AFFORD TO GET IT WORKED ON, SO IT IS STILL SITTING IN THE SAME PLACE. THE DESCRIPTION IS SO SIMILAR TO OTHER REPORTS OF A ROD GOING THROUGH THE ENGINE BLOCK. LUCKILY WE WEREN'T ON THE ROAD DRIVING WHEN IT HAPPENED AND EVERYONE IS SAFE. FOR A PROBLEM LIKE THIS THAT IS OBVIOUSLY RECURRING DUE TO THE ENGINES BEING DEFECTIVE HOW CAN DODGE NOT STILL BE RESPONSIBLE.
Mileage: 143,000
I HAVE BEEN BATTLING WITH MY 2004 DODGE DURANGO 5.7L HEMI FOR YEARS NOW. EVERY TIME IT WOULD RAIN HEAVY, MY VEHICLE ACTED AS IF IT WERE GOING TO DIE. IT WOULD GET VERY JUMPY, AND I FELT LIKE I HAD TO FIGHT IT TO KEEP GOING. IF I GOT STOPPED BY A LIGHT OR STOP SIGN, IT WAS HORRIBLE. MY ENGINE LIGHT WOULD COME ON AND SOMETIMES STAY ON FOR A DAY OR TWO. I BROUGHT IT TO DIFFERENT MECHANICS WHO COULD ONLY FINE A CYLINDER MISFIRE WHEN THE ENGINE LIGHT WAS ACTUALLY STILL ON. IT SEEMED LIKE IT ALWAYS WENT OFF AS SOON AS I WAS ABLE TO GET IT TO THE MECHANIC. THE MECHANICS WERE NOT ABLE TO RECREATE THE PROBLEM I WAS HAVING IN ORDER TO VIEW WHAT THE VEHICLE WAS DOING. I HAD NUMEROUS PLUGS CHANGED AND NOTHING HELPED. IT HAS SINCE GOTTEN WORSE, YET NO ONE CAN FIGURE IT OUT. IT NOW HAPPENS IF I TAKE IT TO THE CAR WASH. THEY ARE NOT ABLE TO START IT AFTER IT COMES OUT. THEY HAVE TO TRY A FEW TIMES BEFORE THEY CAN GET IT GOING. I DECIDED TO DO MY OWN RESEARCH TO SEE IF THERE ARE ANY OTHERS OUT THERE WITH THIS ISSUE. I WAS SURPRISED TO FIND ALL THE INFORMATION I DID AND YET NO MECHANIC CAN FIND A SOLUTION. I CAME TO READ ABOUT THE HYDROLOCK ISSUE ON THIS MODEL. AFTER READING ALL THESE COMPLAINTS BY EVERYONE ELSE, I CAN'T BELIEVE THERE WOULDN'T BE A RECALL ON THIS! I HAVE LIVED WITH THIS ISSUE FOR AT LEAST 3 YEARS DREADING EVERY TIME IT RAINS HEAVY. IT MAKES ME PANICKED TO DRIVE MY VEHICLE IN ANY RAIN KNOWING THE OUTCOME OF ALL THESE OTHER PEOPLE. I CAN'T BELIEVE THAT DODGE JUST LET THIS GO ON, ESPECIALLY AFTER ALL THE COMPLAINTS. I HAVE 190,000 MILES ON IT NOW, IT IS FULL OF RUST (WHICH IS ANOTHER ISSUE THAT SHOULD HAVE BEEN RESOLVED...I HAVE SEEN SO MANY DURANGOS WITH RUST ON THE BACK DOOR BY THE CHROME ABOVE THE LICENSE PLATE. IT STARTS OUT AS BUBBLING AND JUST RUSTS AWAY INTO BIG HOLES), AND THERE IS NO POINT TO REPLACE THE ENGINE. THIS ISSUE SHOULD BE ADDRESSED BY DODGE.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE VIOLENTLY SHOOK AND STALLED. THE CONTACT DISCOVERED THAT THE COWL SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.
Mileage: 98,000
WE PURCHASED A 2004 DODGE DURANGO SLT 4X4 SPORT UTILITY 4-DOOR ABOUT A YEAR AGO. WE NOTICED THAT WHEN WE WENT THROUGH A CAR WASH IT WOULD STALL OUT. IT PROGRESSIVELY GOT WORSE AND EVERY TIME IT RAINED IT WOULD STALL OUT. YESTERDAY (8/4/2015) IT STARTED TO MAKE A LOUD CLUNKY NOISE. THE ENGINE HYDRO-LOCKED AND WE NOTICED OIL DRIPPING ALL OVER. WE ARE LUCKY THAT THIS DID NOT HAPPEN WHILE WE WERE DRIVING OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR EVEN WORSE KILLED. NOW WE HAVE A VEHICLE WE ARE STILL MAKING PAYMENTS ON AND CANT EVEN DRIVE. WE DONT HAVE THE MONEY TO FIX IT.
THE ENGINE HYDRO-LOCKED BREAKING 2 RODS AND BLOWING A HOLE THROUGH THE ENGINE BLOCK. CAUSED THE VEHICLE TO LOSE ALL POWER AND MY WIFE DROVE OFF OF THE ROAD. LUCKILY SHE DID NOT HIT ANYTHING OR GET INJURED. THE VEHICLE NEEDED AN ENGINE REPLACEMENT. THE LOCAL DODGE DEALERSHIP WAS FAMILIAR WITH THE ISSUE AS IT TURNS OUT TO BE VERY COMMON WITH THIS YEAR VEHICLE. THE WINDSHIELD DAM THAT DIRECTS RAIN WATER AWAY FROM THE ENGINE IS POORLY DESIGNED AND IT ALLOWS WATER TO FLOW RIGHT ONTO THE MOTOR. OVER TIME THE WATER RUSTS AND ROTS THE INTAKE MANIFOLD BOLTS EVENTUALLY ALLOWING THE WATER TO FLOW INTO THE ENGINE CAUSING HYDRO-LOCK. THIS IS AN ISSUE THAT CHRYSLER SHOULD HAVE TAKEN RESPONSIBILITY FOR BUT INSTEAD THEY HAVE NOT. MY WIFE COULD HAVE BEEN KILLED AND IT COST ME $6,000 TO REPLACE THE MOTOR.
Mileage: 140,000
MY 2004 DURANGO HAD SAT FOR 2 DAYS IN RAINY WEATHER. WHEN ATTEMPTING TO START THERE WAS A LOUD BANG OR CLUNK. I ATTEMPTED TO START IT AGAIN AND WHEN IT STARTED THERE WAS A LOUD TAPPING NOISE. I IMMEDIATELY SHUT IT OFF. I LOOKED AROUND AND UNDER THE CAR FOUND A PUDDLE OF OIL AS WELL AS 3 PIECES OF IRON ,1WITH A CHRYSLER SYMBOL MOLDED INTO IT. APPARENTLY THE ENGINE HYDRO LOCKED AND THREW A PISTON ROD THROUGH THE BLOCK. I HAD IT TOWED TO MY LOCAL MECHANIC AND HE VERIFIED THIS WAS THE CASE. CHECKING VARIOUS FORUMS THIS IS A COMMON PROBLEM WITH 04 DURANGOS WITH 5.7 HEMIS. MANY MANY INCIDENTS SOME WHILE DRIVING WERE REPORTED. WEAK ENGINE COMPONENTS AS WELL AS A POORLY DESIGNED WINDSHIELD COWL HAS CONTRIBUTED TO THE PROBLEM, WHICH CHRYSLER HAS DENIED. THIS IS A SAFETY ISSUE AS IT COULD HAPPEN AT ANY TIME AT ANY SPEED. I HOPE SOMETHING CAN BE DONE. DODGE SHOULD BE HELD ACCOUNTABLE FOR A POORLY DESIGNED ENGINE AND COWL. THANK YOU
Mileage: 107,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL RATTLING CHAIN SOUND. IN ADDITION, THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER PART OF THE ENGINE BLOCK FAILED DUE TO A HOLE IN THE ROD. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Mileage: 124,000
WHEN WIFE STARTED VEHICLE SOUNDED LIKE HAMMERS IN ENGINE RESULTS WAS TOTAL ENGINE FAILURE.
Mileage: 116,000
WHEN IT RAINS THE VEHICLE STARTS TO "CHUG". WHEN I APPROACH AN INTERSECTION/ STOP LIGHT OR ATTEMPT TO SLOW DOWN THE VEHICE WILL CUT OFF. I THEN HAVE NO POWER AND CAN NOT RESTART THE VEHICLE FOR SEVERAL MINUTES. LAST WEEK WHILE GOING TO CROSS THE HIGHWAY IN THE RAIN THE VEHCLE CUT OFF IN THE MIDDLE OF THE ROAD. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I HAVE TAKEN IT TO 2 MECHANICS AND THEY CAN NOT FIND THE PROBLEM. IT HAS HAPPENED SEVERAL TIMES OVER THE YEARS BUT HAS GOTTEN MUCH WORSE. I HAVE JUST BEEN MADE AWARE OF THIS SITE TO FILE A COMPLAINT.
Mileage: 199,990
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED OIL LEAKING UNDER THE FRONT END. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A SPRING FROM INSIDE THE MOTOR SNAPPED AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
UPON ATTEMPTING TO START MY 2004 DURANGO AFTER 2 DAYS OF RAIN THE MOTOR HAD A LOUD NOISE AND THEN AFTER RESTARTING, A LOUD TICKING NOISE. SHUT OFF HAD TOWED TO GARAGE, MECHANIC SAYS ROD WENT THROUGH BLOCK. NUMEROUS SIMILAR COMPLAINTS..WATER ONTO ENGINE TOP, SUCKED INTO INTAKE...BOOM! DESIGN FLAW, COWL LETS WATER ONTO TOP OF ENGINE, SUCKED INTO VALVES THRU INTAKE..BOOM..ENGINE TRASHED. COST OF NEW ENGINE GREATER THAN BLUE BOOK...108000 MILES.
Mileage: 108,000
THE MORNING AFTER A RAIN STORM, WATER ACCUMULATED ON TOP OF THE ENGINE AND LEAKED INTO THE ENGINE. A LOUD CLANK NOISE WAS EVIDENT AFTER FIRST STARTING THE ENGINE. DIAGNOSED TO BE A BEND CONNECTING ROD DUE TO HYDROLOCKED ENGINE. NO WARNING OR OTHER MALFUNCTION WAS OBSERVED BEFORE THE INCIDENT.
Mileage: 160,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. UPON STOPPING THE VEHICLE AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
AFTER A RAINSTORM, I WENT TO START THE VEHICLE. I HEARD A BIG BANG. NOW MOTOR RAPS AND TICKS LOUDLY AND LEAKS ENGINE OIL. MECHANIC LOOKED AT IT AND SAID MOTOR WAS BLOWN.
Mileage: 132,500
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A CAR WASH, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS DISENGAGED. THE CONTACT CONTINUED TO DRIVE AND THE LIGHTS ILLUMINATED AFTER APPROXIMATELY FOUR MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING IN THE RAIN AT 75 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE AND THE BATTERY WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED EACH TIME IT WAS DRIVEN IN THE RAIN AS WELL AS WHEN DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Mileage: 103,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,000.
Mileage: 165,000
OUR 2004 DODGE DURANGO WAS PURCHASE USED, FROM ORIGINAL OWNER. ALL SERVICE RECORDS WERE GIVEN TO US, SHOWING PROPER MAINTENANCE OF VEHICLE. I TRIED TO START THE VEHICLE AND HEARD A HORRIBLE SOUND FROM THE ENGINE. AFTER HAVING IT TOWED, I LEARNED THE ENGINE THREW 2 RODS AND PUT HOLES IN THE ENGINE BLOCK. THIS IS A COMPLETE FAILURE TO THE ENGINE, WITH THE ONLY SOLUTION BEING TO REPLACE THE ENTIRE ENGINE. BASED ON MY MECHANICS OBSERVATION, THIS IS A RESULT OF WATER BEING DIRECTED INTO THE ENGINE COMPARTMENT, THEREFORE RUSTING AND DESTROYING NECESSARY COMPONENTS. WHEN THE ENGINE WAS PULLED FROM MY VEHICLE, IT HAD BEEN SITTING IN A LARGE AMOUNT OF WATER, EVEN AFTER HAVING BEEN GARAGE KEPT FOR SEVERAL WEEKS. AFTER READING ONLINE, THIS IS A VERY COMMON OCCURRENCE WITH THESE 2004 DURANGOS. AT THAT, DODGE HAS NEVER ISSUED A RECALL. I AM NOW OUT $7900 FOR A NEW ENGINE. ALL I CAN SAY, IS THANK GOD I WAS IN MY DRIVEWAY WHEN THIS HAPPENED. I AM SO FEARFUL THIS WILL HAPPEN TO SOMEONE WHILE THEY ARE DRIVING, RESULTING IN SOMETHING TRAGIC. DUE TO THE FREQUENCY OF THIS FAILURE AND DODGE IGNORING IT, IT SEEMS AS THOUGH IT WILL TAKE SOMEONE TO BE KILLED IN AN ACCIDENT BEFORE DODGE ADDRESSES THIS PROBLEM.
Mileage: 104,000
CATASTROPHIC ENGINE FAILURE. THE SAME "HEMI TICK" ISSUE AND CONSEQUENT VALVE/PISTON ROD FAILURE THAT HAS APPARENTLY BEEN REPORTED AND COMPLAINED ABOUT BY THOUSANDS OF CONSUMERS AND THOUSANDS OF TIMES. MINE WAS FAILED SITTING IN MY DRIVEWAY IDLING. THIS IS A RECURRING ISSUE THAT THE VALVE SPRINGS, SPRING SEATS, AND PISTON RODS ARE MADE OF GARBAGE MATERIALS, YET DODGE REFUSES TO ACKNOWLEDGE OR MAKE ANY EFFORT TO MAKE RIGHT. THIS IS A MAJOR DESIGN DEFECT AND NEEDS TO BECOME A RECALL. *TR
Mileage: 146,000
AFTER A THAW OF SNOW AND A EARLY MORNING RAIN, WENT TO START DURANGO AND WOULD NOT TURN OVER. AFTER A FEW ATTEMPTS DURANGO START TO A LOUD BANG AND RATTLING. TURNED OFF. TOLD THE ENGINE BLEW. MONTH PRIOR TO THIS WHEN IT WOULD RAIN THE DURANGO WOULD STALL. NO ONE COULD FIGURE OUT WHY. NOW WHAT I HAVE BEEN TOLD IS HYDROLOCK. HTTPS://YOUTU.BE/9INZYT3JUJW. *TR
Mileage: 86,000
WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR
THE VEHICLE WAS PURCHASED NEW BACK IN MARCH OF 2005 AND HAS BEEN MAINTAINED AT REGULAR INTERVALS. RECENTLY WHEN IT RAINED A SPUTTER WAS NOTICED AND THOUGHT TO BE SPARK PLUG WIRES, WHICH HAD BEEN CHANGED APPROXIMATELY 1 YEAR PRIOR. THEN APPROXIMATELY ONE MONTH AGO WE WENT TO START THE DURANGO AND IT WOULD NOT START. AT FIRST IT SOUNDED LIKE THE STARTER GRINDING SO I REMOVED THE STARTER AND HAD IT TESTED AND IT FINE. I ATTEMPTED TO TURN THE ENGINE OVER BY THE CRANKSHAFT BOLT AND THE ENGINE WOULD NOT MOVE. I REMOVED THE SPARK PLUGS AND FOUND THAT THE #7 SPARK PLUG HAD ICE ON IT. THE CYLINDER WAS FOUND TO BE FULL OF ICE. THE FOLLOWING DAY THE ICE MELTED AND THE ENGINE MOVED AND RAN. THE TRUCK DROVE FINE WITH NO ISSUES AFTER THAT. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE ENGINE HYDROLOCKING DUE TO A FAILURE IN THE COWL WHICH ALLOWED WATER TO POUR ONTO THE ENGINE. THE COMPLAINTS INDICATED THAT IT WAS A KNOWN PROBLEM AND THAT CHRYSLER HAD BEEN ADVISED OF THE ISSUE BUT NOTHING WAS DONE ABOUT IT. I THEN FOUND THAT WATER WAS LEAKING PAST THE COWL AND THE WIPER ARMS. ON MARCH 17, 2015 THE DURANGO AGAIN MADE THE GRINDING NOISE WHEN ATTEMPTING TO START. THE #7 CYLINDER AND THE #8 CYLINDER HAD WATER IN THEM. THE VEHICLE HAD BEEN SITTING FOR APPROXIMATELY 4 DAYS PRIOR AND IT HAD RAINED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WOULD NOT START WITH THE STARTER AND WOULD NOT TURN BY HAND WHEN TRIED AT THE FLYWHEEL. THE VEHICLE HAD NOT EXHIBITED ANY ISSUES PRIOR TO BEING PARKED AND HAD NOT RUN SINCE IT WAS PARKED AND DID NOT TURN OVER AT ALL WHEN WE ATTEMPTED TO START IT. THE ENGINE IS BELIEVED TO BE SEIZED AND NO LONGER USABLE. *TR
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, A KNOCKING SOUND EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Mileage: 143,000
I WAS ENTERING INTERSTATE 25 NORTH FROM DENVER COLORADO'S 19TH STREET WHEN I HEARD A BANG AND MY 04 DURANGO BEGAN TO SHAKE VIOLENTLY. I BELIEVED IT WAS A TIRE THAT POPPED EVEN THOUGH I HAVE NEW ONES AND SO I CONTINUED DOWN THE RAMP TO A SAFE PLACE WHERE I PULLED OVER AND STOPPED. THAT'S WHEN I NOTICED THE VEHICLE WAS STILL SHAKING AND I THEN BELIEVED IT TO BE A SERPENTINE BELT UNTIL I TURNED THE VEHICLE OFF. I OPENED THE HOOD AND FOUND THE BELT INTACT. I THEN LOOKED UNDER THE VEHICLE AND COULD SEE ENGINE OIL DRIPPING OFF THE BACK OF THE ENGINE BLOCK & ONTO THE GROUND FROM SOME UNKNOWN LOCATION OF THE MOTOR. I ATTEMPTED TO PULL THE DIPSTICK OUT OF THE ENGINE BUT WAS UNABLE TO BECAUSE IT WAS STUCK UNTIL I TRIED CRANKING THE MOTOR ONCE AGAIN WHICH ALLOWED ME TO THEN PULL THE DIPSTICK OUT, BUT I WAS NEVER ABLE TO GET IT BACK IN. I HAD THE VEHICLE TOWED TO MY HOUSE AND THEN EVENTUALLY TO A DEALERSHIP AFTER THE MOTOR WAS ATTEMPTED TO BE STARTED AGAIN. FLAME SHOT OUT FROM UNDERNEATH THE HOOD ALONG WITH SMOKE AND A LOT OF WHITE SMOKE FROM THE TAILPIPE. THE ENGINE IS BLOWN IT WOULD HAVE TO BE REPLACED AND I HAD 12 PAYMENTS LEFT FOR ABOUT $5000. I WAS IN A NEGATIVE EQUITY SITUATION WITH THIS VEHICLE NOW & I DIDN'T HAVE WARRANTIES OR ANY ABILITY TO GET HELP FROM CHRYSLER OR DODGE. THERE HAVE BEEN ALMOST A THOUSAND OTHER PEOPLE TO REGISTER COMPLAINTS FOR THE SAME PROBLEM. THE ENGINE HYDROLOCKED BECAUSE WATER LEAKS THROUGH THE COWLING BETWEEN THE WINDSHIELD AND THE HOOD AND DRAINS ALL OVER THE ENTIRE ENGINE. IT HAPPENS AT APPROXIMATELY A HUNDRED TWENTY THOUSAND MILES, ALLOWING WATER TO GET INSIDE THE MOTOR EVENTUALLY. I TOOK CARE OF THIS VEHICLE BETTER THAN ANY OTHER VEHICLE I'D EVER OWNED. *TR
Mileage: 120,000
THE VEHICLE, WHICH WAS RUNNING FINE THE EVENING BEFORE THIS ENGINE FAILURE, WAS PARKED OUTSIDE OVERNIGHT IN THE RAIN. THE NEXT MORNING THE VEHICLE WAS STARTED AND IMMEDIATELY STARTED MAKING LOUD MECHANICAL NOISES. THE VEHICLE WAS TURNED OFF IMMEDIATELY AND A PIECE OF THE ENGINE BLOCK WAS DISCOVERD ON THE FRAME AND A HOLE IN THE ENGINE BLOCK WAS NOTICED. *TR
Mileage: 136,000
AFTER A RAINSTORM, I WENT TO START MY VEHICLE AND IT WOULDN'T TURN OVER. THINKING IT WAS THE STARTER, I REPLACED THE STARTER AND VEHICLE STILL WOULD NOT START. AFTER MANUALLY ROTATING THE ENGINE BACK AND FORTH A FEW TIMES, THE ENGINE STARTED BUT THEN HAD A VERY LOUD ENGINE KNOCK. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED BY A MECHANIC BUT ALL INDICATIONS ARE THAT IT IS ENGINE ROD FAILURE DUE TO HYDROLOCK CONDITION. THIS IS SUPPORTED BY THE IDEA THAT THE ENGINE WOULD FREQUENTLY STALL DURING THE RAIN AND IN THE CAR WASH, AS MANY OTHERS HAVE REPORTED. IT HAD PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR UNTIL THIS HAPPENED. VEHICLE WAS SOLD AS-IS FOR REPAIR OR ENGINE REPLACEMENT FOR FRACTION OF RETAIL VALUE. *TR
Mileage: 138,799
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL RATTLING SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD A HOLE BECAUSE THE ROD BLEW OUT OF THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 3/31/15*CN UPDATED 04/14/15
Mileage: 150,000
STARTED CAR FOR FIRST TIME AFTER BAD RAINSTORM OVER WEEKEND. HEARD VERY LOUD CLANGING NOISE. HOLE IN OIL PAN, OIL LEAKED OUT EVERYWHERE. AFTER TAKING APART THE MOTOR, SERVICE CENTER DISCOVERED A ROD SHAFT HAD SHEARED IN HALF AND SHOT THROUGH THE ENGINE BLOCK AND OIL PAN. DISCOVERED IT WAS CAUSED BY WATER GETTING INTO ENGINE THROUGH SPARK PLUGS. BECAUSE OF THIS, THE WARRANTY COMPANY WON'T COVER AN ENGINE REPLACEMENT. WE HAVE TAKEN IN THIS VEHICLE TO SAME SERVICE STATION BEFORE OVER THE TWO YEARS WE HAVE OWNED IT BECAUSE IT WOULD STALL WHILE DRIVING IN BAD RAINSTORM. COULD NEVER FIND A PROBLEM. READ A LOT OF ARTICLES ONLINE ATTRIBUTING ALL OF THIS TO A DESIGN FLAW IN THE HOOD OF THIS VEHICLE. I KNOW WE ARE NOT THE ONLY OWNERS OF A 2004 DODGE DURANGO WHO HAVE EXPERIENCED THIS. SOMETHING NEEDS TO BE DONE TO RESOLVE THE DESIGN FLAW AND COMPENSATE US FOR HAVING TO REPLACE AN ENGINE THAT, APART FROM BEING IN A POORLY DESIGNED CAR, IS OTHERWISE IN GREAT CONDITION. *TR
Mileage: 141,300
THE RAIN SHE ATTEMPTED TO START THE VEHICLE A LOUD UNKNOWN NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Mileage: 77,000
WENT OUT TO START VEHICLE IN THE MORNING AND IT WOULD NOT CRANK OVER. TRIED SEVERAL TIMES, IT WAS RAINING AT THE TIME. LEFT VEHICLE FOR A FEW HOURS, RETURNED LATER TO START AND LOUD CLUNK COMING FROM MOTOR. LIFTED HOOD AND FOUND INTAKE TO BE TOTALLY COVERED IN WATER. WATER WAS FLOWING DOWN WINDSHIELD AND DIRECTLY OVER TOP OF MOTOR. UPON INSPECTION CONNECTING ROD WAS BROKEN DUE TO HYDRO LOCKING. APPARENTLY THIS IS A PROMINENT ISSUE WITH THIS MODEL. ENGINE NEEDS TO BE REPLACED. *TR
Mileage: 133,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE HYDRO EXTENSION CYLINDER BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
DAUGHTER WAS DRIVING VEHICLE ON THE HIGHWAY. VEHICLE STARTED SHAKING AND THEN MADE LOUD NOISE LIKE A HAMMER HITTING ENGINE, THEN STARTED SMOKING WHITE SMOKE COMING FROM THE ENGINE. VEHICLE QUIT RUNNING. DAUGHTER WAS ABLE TO GET TO THE SHOULDER. TRIED STARTING AGAIN AND ENGINE WAS RUNNING VERY ROUGH, SMELLED LIKE ELECTRICAL BURN AND BLOWING WHITE SMOKE. SHUT OFF ENGINE AND HAD VEHICLE TOWED. MECHANIC STATED ENGINE HAS TO BE REPLACED. HAVING VEHICLE TOWED TO DODGE DEALER FOR SECOND OPINION. *TR
Mileage: 160,069
AS I WAS DRIVING DOWN THE STREET IN LIGHT RAIN MY 2004 DODGE DURANGO BEGIN TO SHAKE AND STALL. AS I CAME TO A STOP I RECALL THE SUV SMOKING. I STOP THE SUV IMMEDIATELY AND COULD TELL THE SMOKE WAS COMING FROM UNDER THE HOOD. I NOTIFIED MY MECHANIC AND HAD THE TRUCK TOWED TO THE SHOP WHERE HE TOLD ME THE COWL PANEL WAS ALLOWING WATER TO LEAK ONTO MY ENGINE WHICH WOULD CAUSE WATER TO GET INTO MY INTAKE THAT WOULD RESULT INTO A BLOWN ENGINE. I NOTIFIED CHRYSLER/DODGE TO NO AVAIL THEY ACT AS IF THEY HAVE NEVER HEARD OF THE ISSUE, WHICH IS SURELY INCORRECT BECAUSE OF ALL THE POST OF PEOPLE WOULD COMMON ISSUES WITH THERE DODGE DURANGO. THIS SHOULD DEFINITELY BE A RECALL. *TR
Mileage: 99,851
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
WE HAVE KEPT THIS DURANGO IN IMMACULATE SHAPE AND HAVE CONSISTENTLY DONE OF THE RECOMMENDED UPKEEP ON THE VEHICLE. WE CHANGE THE OIL EVERY 3,000 MILES. I WAS DRIVING DOWN THE ROAD GOING APPROXIMATELY 50 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE JUST STARTED MAKING A LOUD NOISE. IT WAS DANGEROUS BECAUSE I HAD NOWHERE TO PULL OVER AND HAD TO CONTINUE APPROXIMATELY 1 MILE BEFORE I COULD GET TO A SHOULDER AND BEHIND ME WERE MULTIPLE VEHICLES. UNDERNEATH THE VEHICLE WAS OIL. THE MECHANIC SAYS THAT THERE IS A HOLE IN THE ENGINE AND IT IS COMPLETELY BLOWN-CATASTROPHIC. ENGINE FAILURE THAT WILL COST $6000 TO REPLACE. ALTHOUGH WE HAVE USED THE VEHICLE FOR 10 YEARS, WE HAVE BARELY PUT 12000 MILES PER YEAR ON IT. AFTER SOME RESEARCH ON THE INTERNET WE FOUND OUT THAT THERE HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR COMPLAINTS ON THIS ENGINE, MANY OF THEM PROBABLY UNREPORTED TO THE NHTSA. THE '05 AND LATER MODELS DO NOT SHOW ANYWHERE NEAR A SIMILAR AMOUNT OF ENGINE FAILURE COMPLAINTS. I WOULD HAVE TO BELIEVE THAT THERE HAVE. WE ARE DISGUSTED AND WOULD LIKE SOMEONE TO LOOK INTO THIS-A CLASS ACTION LAWSUIT. *TR
Mileage: 155,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE VEHICLE AND THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Mileage: 130,000
TRIED TO START MY TRUCK AND ALL I AM HEARING IS LOUD KNOCKING. NO NOTICE OF ANYTHING BEING WRONG! ACCORDING TO ALL THE RESEARCH I HAVE DONE TO FIGURE OUT WHAT THE SOUND IS, IT IS MOST LIKELY THE HYDROLOCK PROBLEM THAT CHRYSLER IS AWARE OF. I AM LUCKY THAT THIS DID NOT HAPPEN WHEN I WAS DRIVING , OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR KILLED . IS THAT WHAT CHRYSLER IS WAITING FOR BEFORE SOMETHING IS DONE? IF WE WOULD HAVE KNOWN THIS ISSUE WAS EVEN POSSIBLE OF HAPPENING WE MAY HAVE BEEN ABLE TO PREVENT IT BY FIXING THE SEAL. NOW WE HAVE A VEHICLE THAT LOOKS PRETTY, BUT IS UNDRIVABLE, AND CAN'T AFFORD TO FIX IT. *TR
Mileage: 141,000
HAD JUST FIXED THE SENSORS ON THE TRUCK, PUT NEW BATTERY AND NEW TIRES. TOTALING OVER $1200. DRIVING THROUGH UNAVOIDABLE PUDDLES ON THE HIGHWAY, DURING A HEAVY RAIN IN MY AREA OF 4.5 INCHES. PARKED THE CAR IN MY DRIVEWAY AND WENT TO START IT THE NEXT MORNING AND HEARD THIS VERY LOUD GRINDING. HAD THE CAR TOWED. DIAGNOSIS: ENGINE HYDROLOCK. APPARENTLY DODGE HAS KNOWN OF THIS PROBLEM AS I SEE THOUSANDS OF COMPLAINTS ON YOUTUBE AND SIMILAR SITES. A $130 PART COULD'VE PREVENTED THIS FROM HAPPENING BUT WE WERE NEVER NOTIFIED OF THE PROBLEM. NOT SURE WHAT TO DO AT THIS POINT. DODGE REFUSING TO HELP AND INSURANCE SAYING IT IS A KNOWN DEFECT SO THEY WON'T COVER IT EITHER. *TR
Mileage: 87,500
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STARTED SHAKING AND STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR AND SAW SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Mileage: 132,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS A TICKING NOISE COMING FROM THE VEHICLE. IN ADDITION, THERE WAS ANOTHER ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE DIAGNOSTIC TESTING RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Mileage: 94,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE PULLEY AND TIMING BELT WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PISTON BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
Mileage: 179,000
I CONTINUE TO HAVE ENGINE FAILURE. THE VEHICLE CONTINUES TO DIE WHEN MAKING A TURN, OR LOW SPEED. I HAVE DONE SEVERAL THINGS TO FIX THIS. CHANGED THE BATTERY, OIL CHANGES, RADIATOR FLUSH. PLEASE ADVISE ON WHAT I NEED TO DO TO GET THIS FIXED. THERE ISN'T ANY CODES ON THE CHECK ENGINE COMPUTER. *TR
Mileage: 197,000
I HAVE A 2004 DODGE DURANGO LIMITED WITH A 5.7 HEMI ENGINE. WE HAD A HEAVY RAIN STORM AT NIGHT AND THE NEXT MORNING I WENT TO START UP THE CAR AND HEARD A LOUD NOISE IN THE ENGINE UPON START UP FOLLOWED BY A LOUD KNOCKING NOISE FROM THE ENGINE. HAD TO GET IT TOWED TO A SHOP WHERE THEY DISCOVERED RAIN WATER SEEPED INTO THE CYLINDER WHICH BLEW THE ROD AND PISTONS DUE TO THE HEAVY RAIN WATER COMING DOWN THE WINDSHIELD AND SITTING ON TOP OF THE ENGINE OVERNIGHT. I STILL OWE 7000.00 ON THE LOAN AND NEEDS A NEW ENGINE. NOW DODGE KNOWS ABOUT THE FLAW AND WILL NOT BACK UP THERE BAD DESIGN FLAW AND FIX MY ENGINE. SO I HAVE NO CAR AND A 7000.00 BALANCE LEFT I HAVE TO STILL PAY. DODGE SHOULD REPLACE MY ENGINE SINCE THEIR DESIGN CAUSED IT TO BLOW UP IN THE FIRST PLACE >>>PLEASE HELP DON'T LET DODGE GET AWAY WITH NOT FIXING THEIR MISTAKE AND NOW I HAVE NO CAR AND HAVE TO WALK TO WORK OR TAKE THE BUS PLUS I HAVE TO PAY NY CAR LOAN 7000.00 BALANCE...IS THERE ANY JUSTICE !! *TR
Mileage: 105,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE WAS PARKED FOR A PROLONGED PERIOD OF TIME, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE ENGINE STARTED TO KNOCK VIOLENTLY. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND IT WAS NEVER RESTARTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
WHILE DRIVING AT HIGHWAY SPEED IN RAIN, THE VEHICLE BEGAN MAKING A LOUD,ALMOST ROUGH ROARING SOUND AND THE VEHICLE STARTED SPUTTERING AS IF IT WERE GOING TO STALL. AFTER TAKING AN EXIT TO INVESTIGATE, THE VEHICLE DIED AND TOOK MULTIPLE ATTEMPTS TO RESTART. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND VEHICLE DIES IN AUTO CAR WASHES. AFTER READING SIMILAR POSTS ABOUT THIS PROBLEM, I'M EXTREMELY CONCERNED THIS COULD CAUSE A CRASH WITH A HIGH POTENTIAL OF DEATH FOR ME, MY PASSENGERS AND OTHERS THAT MAY BECOME INVOLVED. *TR
Mileage: 130,000
WAS DRIVING AND MY ENGINE WAS MAKING KNOCKING NOISES, BUT NO CHECK ENGINE LIGHT, AND THEN AS I ACCELERATED, MY ENGINE MADE A LOUD BANG AND MY CHECK ENGINE LIGHT CAME ON.SMOKE WAS FLYING OUT MY TAIL PIPE AND MY CAR STARTED TO SHAKE. *TR
Mileage: 138,951
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING DURING INCLEMENT WEATHER, THE VEHICLE HESITATED TO DRIVE ON MULTIPLE OCCASIONS WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT WATER SEEPED INTO THE MOTOR AND CAUSED THE MOTOR TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Mileage: 96,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED DURING INCLEMENT WEATHER. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE WAS DRIVING UNSTABLE AND THERE WAS A LOUD ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN AROUND CAUSING IT TO ROLL OVER. THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT WAS UNCONSCIOUS UPON HITTING HER HEAD ON THE DRIVER'S SIDE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,890.
Mileage: 110,890
RAIN POURED THROUGH THE WIPER COWL AND SATURATED THE ENGINE CAUSING IT TO HYDRO-LOCK AND BLOW A ROD. THIS IS JUST ONE OF THOUSANDS OF COMPLAINTS ABOUT THIS VEHICLE. THIS IS OBVIOUSLY A VERY DANGEROUS MANUFACTURER DEFECT AND NO ONE IS DOING ANYTHING ABOUT IT. IS THE GOVERNMENT WAITING FOR MORE PEOPLE TO BE KILLED ON THE HIGHWAYS DUE TO THIS? PLEASE ADVISE IF SOMETHING IS BEING DONE ABOUT THIS. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR
Mileage: 140,000
AFTER HEAVY RAINFALL, THE ENGINE WOULD NOT START. THE CAR WAS TOWED TO A MECHANIC WHO TOLD ME THAT THE ENGINE WAS BLOWN. NO PRECURSORS, NO CHECK ENGINE LIGHTS, NOW WARNING SIGNS. *TR
Mileage: 76,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DURING RAIN WEATHER CONDITIONS. THE CONTACT DISCOVERED THAT THE ENGINE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
VEHICLE DIES WHEN IT RAINS OR IF YOU GO THROUGH A CAR WASH. THE ENGINE SHUTS OFF AND ALL POWER IS LOST. THIS IS A VERY WELL KNOWN PROBLEM OF THIS VEHICLE, YET DODGE HAS DONE NOTHING FOR IT. IT IS EXTREMELY DANGEROUS WHEN IT SUDDENLY DIES IN TRAFFIC PLUS IT IS RAINING. WE HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER THE PAST FIVE YEARS, YET THEY CLAIM THEY DON'T KNOW HOW TO FIX IT EVEN THOUGH THERE IS A SERVICE BULLETIN FOR IT, BUT NOT A RECALL. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED DURING INCLEMENT WEATHER OR AFTER THE VEHICLE WAS WASHED. THE VEHICLE WOULD ONLY RESTART AFTER THE VEHICLE WAS COMPLETELY DRY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT WATER LEAKED INTO THE ENGINE AND SPARK PLUGS, WHICH CAUSED CORROSION. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Mileage: 115,000
WE PURCHASED OUR PRE-OWNED 2004 5.7 LIMITED EDITION IN JANUARY 2007. IT HAD AROUND 40,000 MILES. WITHIN A YEAR OR SO AFTER, THE CD CHANGER STOPPED WORKING, AND THEN THE RADIO WOULD SOMETIMES NOT WORK AFTER HEAVY RAIN. DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES TURN-OFF, LEAVING ME AND 2 SMALL KIDS STRANDED ON THE SIDE OF THE HIGHWAY UNTIL THE RAIN LIGHTENED ENOUGH FOR THE CAR TO START AGAIN. WHENEVER WE WOULD TAKE THE CAR IN TO BE REPAIRED FOR THIS PROBLEM, WE WERE ALWAYS TOLD THEY COULDN'T FIND ANYTHING WRONG THAT WOULD CAUSE THOSE TYPES OF PROBLEMS, BUT WE HAD NUMEROUS REPAIRS THAT WE NOW THINK WERE PROBABLY RELATED TO THE WATER PROBLEM, SUCH AS A NEW STARTER, REPAIRS FOR A COOLANT LEAK,ETC. IN EARLY 2014 THE CAR BEGAN HAVING PROBLEMS WITH OVERHEATING. A FEW DAYS AFTER A TWO OR THREE DAY PERIOD OF NEAR CONSTANT RAIN I WENT TO START THE CAR AND IT SOUNDED LIKE IT WAS FLOODED OR SOMETHING. THEN THERE WAS A LONG BANG FOLLOWED BY A TERRIBLE NOISE COMING FROM THE ENGINE. HAD IT TOWED AND LOOKED AT BY TWO DIFFERENT MECHANICS WHO SAID THERE WAS A HOLE IN THE BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. I JUST RECENTLY DECIDED TO SEARCH THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD THIS PROBLEM AND HAVE FOUND HUNDREDS OF POSTS BY CONSUMERS WHO HAD THIS VERY SAME THING HAPPEN TO THIS MODEL DODGE DURANGO. IT SEEMS APPROPRIATE FOR DODGE TO BE INVESTIGATED FOR THIS AND PAY US FOR THOUSANDS OF DOLLARS SPENT ON REPAIRS, TOWS, HAVING TO SIT DANGEROUSLY ON THE SIDE OF HIGHWAYS WHEN THE CAR WOULD TURN OF IN THE HEAVY RAIN, AND THE FACT THAT WE ENDED UP JUST HAVING TO JUNK OUR CAR FOR A FEW HUNDRED BUCKS AND WILL NOW HAVE TO PURCHASE A BRAND NEW CAR WE CANNOT AFFORD WHEN WE HAD JUST PAID THIS ONE OFF TWO YEARS PRIOR. THEY SHOULD BE HELD ACCOUNTABLE FOR BASICALLY SELLING CARS WITH DEFECTIVE COMPONENTS TO UNSUSPECTING BUYERS FOR TENS OF THOUSANDS OF DOLLARS!!! *TR
I WAS DRIVING AND ACCELERATED TO PASS A VEHICLE. AS I SLOWED DOWN THERE WAS A LOUD BANG. I PULLED OFF TO THE SIDE, LIFTED THE HOOD, AND SAW A SLIGHT WISP OF SMOKE. I ATTEMPTED TO RESTART THE VEHICLE WITHOUT SUCCESS. AS IT WAS BEING TOWED, I NOTICED OIL LEAKING FROM THE ENGINE. IN RESEARCHING THIS ISSUE, I'VE SEEN HUNDREDS OF COMPLAINTS OF THE SAME THING HAPPENING. THE VEHICLE HAS BEEN WELL MAINTAINED AS FAR AS OIL CHANGES, ETC. *TR
Mileage: 162,000
2004 DODGE DURANGO V8 HEMI. ORIGINAL OWNER. BOUGHT THIS VEHICLE BRAND NEW OFF OF THE LOT. MAINTENANCE PERFORMED AS SCHEDULED. LOUD BANGING NOISE COMING FROM ENGINE COMPARTMENT AREA, AFTER SITTING OVER THE WEEKEND. VEHICLE WOULD ALWAYS STALL/SPUTTER IN THE RAIN. RAIN OVER THE WEEKEND, WHEN I STARTED THE TRUCK UP ON SUNDAY MORNING, THERE WAS A BANG AND A LOUD KNOCKING NOISE COMING FROM ENGINE. TOOK TIMING ASSEMBLY APART FOUND A BROKEN GUIDE PIN, WAS NOT THE ISSUE. APPEARS TO BE BLOWN ROD. ENGINE TOAST....AFTER LOOKING FOR ENGINE ONLINE I FIND THIS FORUM, WHY WON'T ANYONE DO SOMETHING ABOUT THIS? I'M GLAD MY WIFE AND CHILDREN WERE NOT DRIVING THIS WHEN IT HAPPENED. *TR
Mileage: 168,000
I DROVE THE TRUCK 2 DAYS AGO AND IT RAN FINE. YESTERDAY IT RAINED ALL DAY AND WHEN I WENT TO START IT TODAY IT STARTED BUT HAD VERY LOUD BANGING NOISES FROM THE ENGINE. I SHUT IT DOWN THEN RESTARTED AND THE NOISES WERE WORSE. I THEN GOT ONLINE AND DID SOME RESEARCH AND SAW THAT THIS EXACT ISSUE HAS PLAGUED LOTS OF PEOPLE. CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. I CANNOT AFFORD TO GET THIS FIXED AS I AM CURRENTLY UNEMPLOYED. I WAS GETTING READY TO GO ON A JOB INTERVIEW...IT IS HARD TO KNOW WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAPPENED ON THE HIGHWAY. *TR
Mileage: 117,000
DURANGO WAS ALWAYS WELL MAINTAINED AND TAKEN CARE OF. OIL CHANGED EVERY 3,000 MILES. ONE MORNING I STARTED THE TRUCK AND THERE WAS A STRANGE TICKING NOISE. THE NIGHT BEFORE THE TRUCK RAN FINE AS USUAL. IT RAINED HEAVILY THAT NIGHT. I DID NOT USE THE TRUCK AT ALL FOR FEAR OF DOING ANY DAMAGE. I TOOK THE TRUCK TO THE DEALER AND THEY DIDN'T ACTUALLY KNOW WHAT THE TICKING WAS AND WANTED ME TO PAY ABOUT $550 IN LABOR SO THEY COULD TAKE THE MOTOR APART. I DECIDED TO TAKE THE TRUCK HOME TO THINK ABOUT IT BECAUSE THE $550 WAS NOT EVEN FOR A REPAIR , IT WAS ONLY TO GET AN ESTIMATE . I DID NOT USE THE TRUCK AT ALL AND IT WAS JUST PARKED IN MY YARD. WHEN I STARTED THE TRUCK UP TO BRING IT TO MY OWN MECHANIC THE NOISE WAS A HORRENDOUS BANGING SOUND AND THE ENGINE STALLED. I DIDN'T EVEN USE THE TRUCK AT ALL AND A TICKING NOISE NOW TURNED INTO A BANGING SOUND. I HAD THE TRUCK TOWED TO MY MECHANIC WHO INFORMED ME THAT I NEEDED A MOTOR. BROKEN ROD. I DON'T UNDERSTAND HOW A TRUCK IN GREAT CONDITION, THAT LOOKS BRAND NEW, ALWAYS WELL MAINTAINED JUST BLOWS A MOTOR AT 100,800 MILES. I WENT TO ANOTHER DODGE DEALER BECAUSE I DIDN'T CARE FOR THE FACT THAT THE FIRST DEALER DID ABSOLUTELY NOTHING FOR ME. I WENT TO THE SERVICE DEPT. TO FIND OUT ABOUT A MOTOR AND WAS ACTUALLY GIVEN THE NAME OF A CO. THAT SELLS MOTORS BECAUSE I WAS TOLD THAT MY MOTOR IS ON BACK ORDER AND THE DEALER CAN'T EVEN GET ONE . I WAS TOLD THAT THERE IS A SHORTAGE BECAUSE ACROSS THE COUNTRY 18 MOTORS ARE BEING CHANGED DAILY. THAT SEEMS LIKE QUITE A HIGH NUMBER WHEN NOTHING IS BEING DONE FOR THE CONSUMER ABOUT THIS MATTER. IT WILL COST ME ABOUT $5000 TO $6000 TO REPLACE THE MOTOR SO NOW THE TRUCK IS JUST A PAPER WEIGHT IN MY BACK YARD. I ALREADY HAVE A HUGE INVESTMENT IN THIS TRUCK AND THE ENGINE SHOULD NOT HAVE FAILED WHEN I TOOK SUCH GOOD CARE OF IT BUT IT WOULD SEEM THAT THE DEALER KNOWS ABOUT THIS PROBLEM . *TR
Mileage: 100,800
WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR
Mileage: 123,000
MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR
Mileage: 125,562
WE WERE DRIVING WITH THE FAMILY, THEN WE HEARD THIS LOUD NOISE COMING FROM THE ENGINE. AFTER PULLING OVER IN A PARKING LOT I NOTICE A HOLE ON THE SIDE OF THE BLOCK ON THE DRIVERS SIDE. I COULDN'T BELIEVE IT. WE TAKE CARE OF THAT LIKE ONE IF OUR BABIES. AFTER DOING SOME RESEARCH, I CAN'T BELIVE DODGE KNOWS ABOUT THE PROBLEM 04 DURANGOS HAVE AND THEY ARE DOING NOTHING ABOUT IT. WE STILL OWE 4K ON OURS AND NOW WHAT?? MY WIFE LOST HER JOB OVER THIS. *JS
Mileage: 103,567
I HAD LET MY DURANGO SIT FOR ABOUT 3 MONTHS STARTING IT ONCE A WEEK. ONE DAY I WENT OUT TO START IT WHEN I HEARD A LOUD KNOCKING SHUT IT OFF THEN TRY TO RESTART THE CAR THEN I HEARD A LOUD BANG WITH REALLY LOUD KNOCKING. IMMEDIATELY I KNEW IT WAS A ROD. I AM SO ANGRY WITH DODGE. I AM THE ORIGINAL OWNER I TOOK IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE WATER ISSUE AND OF COURSE THEY DIDN'T FIND A PROBLEM OR ONE THAT THEY WANTED TO SHARE WITH ME. NOW THE DURANGO SITS IN MY DRIVEWAY UNTIL I DECIDE TO GET IT FIXED NOT SURE I WANT TO IF ITS GOING TO HAPPEN AGAIN.THANK GOD I BOUGHT A KIA OPTIMA RIGHT BEFORE THIS HAPPENED OR I WOULD BE WITHOUT A CAR. PEOPLE WONDER WHY WE NO LONGER BUY AMERICAN CARS THE COST THEN THEY DON'T STAND BY THE PRODUCT...THIS IS NOT A CHEAP FIX!!!**MY HUSBAND HAS A DODGE 1500 BUT WE WILL NEVER BY DODGE AGAIN!!!!!! *TR
Mileage: 109,000
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL. *TR
Mileage: 119,000
HEMI 5.7 ENGINE FAILURE DROVE VEHICLE ON MONDAY 7/7/2014), PARK VEHICLE OVERNIGHT, WENT TO START THE VEHICLE ON TUESDAY (7/8/2014) VEHICLE WOULD NOT START. WILL NOT TURN OVER, MECHANIC INDICATES THE VEHICLE WILL REQUIRE A NEW ENGINE, APPROXIMATE REPLACEMENT COST IS $4,500 - $4,600. *TR
Mileage: 158,000
I CHANGED THE OIL IN MY DURANGO ON MAY 3 2014. THE SUV THEN SAT IN THE DRIVEWAY FOR TWO WEEKS, DURING WHICH IT RAINED ALMOST EVERY DAY. I WENT TO START THE SUV IT STARTED FINE THEN I HEARD A KNOCK THEN A LOUD TAPPING. THE ENGINE HAS SINCED LOCKED UP AND IS A PAPER WEIGHT NOW. THIS SUV WAS A DAILY DRIVER AND THE TWO WEEKS WAS THE LONGEST THAT IT HAS EVER SAT WITHOUT BEING DRIVEN. UNTIL THIS ISSUE I'VE HAD NO PROBLEM WITH THIS SUV. I'VE SINCE READ HUNDREDS OF SIMILAR CASES ON THIS MODEL SUV. WHAT RECOURSE DO WE HAVE BECAUSE I'M STILL MAKING CAR PAYMENTS. *JS
Mileage: 162,945
DRIVING TO A VACATION DESTINATION, ON THE HIGHWAY AT AROUND 65MPH. ENGINE STARTED TO SHAKE VERY BADLY AND MAKE A CLACKING NOISE. I THOUGHT AT FIRST IT MAY BE A FLAT, BUT THE VEHICLE DID NOT LOSE CONTROL. I MADE IT TO THE SIDE OF THE ROAD. I WAS ABLE TO GET TOWED BACK TO MY LOCAL SHOP WHO ADVISED THE ENGINE WAS NOT REPAIRABLE. I SEARCHED FOR THIS ISSUE AND FOUND HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML IT SEEMS THIS IS A KNOWN ISSUE AND DODGE HAS FAILED TO CORRECT IT. *JS
Mileage: 122,000
EXITED FROM FREEWAY, CAR STATED TO SHAKE. TOOK IT TO A LOCAL DODGE DEALERSHIP IN BRIDGTON MAINE. THEY HAVE INFORMED ME THERE IS A HOLE IN THE ENGINE BLOCK AND CANNOT BE REPAIRED. HAVE CHECKED THE WEB FOR ANY SIMILAR ISSUES. FOUND 100 OF COMPLAINTS FOR LOW MILEAGE 2004 DODGE DURANGOS WITH THE SAME ISSUE. APPARENTLY WATER ENTERS THE ENGINE FROM THE OUTSIDE AND RUSTS A HOLE IN THE IRON BLOCK, THUS LEAKING OIL. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML WHEN THESE ENGINES SEIZE ON A HIGHWAY RESULT WILL BE DEADLY. THEY SHOULD BE RECALLED. *TR
Mileage: 75,000
ENGINE BLOWN!!!! SENT TO MACHINE SHOP HAD IT REBUILT LASTED 4 MONTHS !!! 6500,00 OUT OF MY POCKET I BOUGHT THE CAR FOR 26,000 CASH IN 2004. NOW I DON'T HAVE A TRANSPORTATION .I RUN A FLEET MAINTENANCE SHOP AND SERVICE THE TRUCK REGULARLY. CHRYSLER IS DOING NOTHING ABOUT IT NO RECALL!!! VEHICLE IS AT MY SHOP DON'T WANT TO DO NOTHING WITH IT CAUSE WITH MY LUCK IF I JUNK IT THEY WILL COME OUT WITH A RECALL : (. PISSEDCAUSE ALL I READ ABOUT IS 5.7 HEMI PROBLEMS!! THEY GOT THERE MONEY!!! *TR
Mileage: 131,681
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE WINDSHIELD COWL COVERING WAS DEFECTIVE AND THE SEAL WAS REPLACED; HOWEVER, WATER WAS ABLE TO PENETRATE INTO THE ENGINE WHICH REQUIRED IT TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 17,000. UPDATED 4/30/15*CN UPDATED 05/05/15*JB
Mileage: 17,000
WHILE MY WIFE WAS STARTING THE DODGE DURANGO THIS AFTERNOON, A BIG CLUNKING NOISE SOUNDED AND IT CONTINUED ON AS IF SOMEONE WAS THROWING ROCKS UNDERNEATH MY ENGINE. TURNS OUT THAT A ROD HAD BEEN BROKEN INSIDE MY ENGINE. AFTER LOOKING FOR A NEW ENGINE ON THE INTERNET, I AM FINDING OUT THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO A LOT OF OTHER PEOPLE. WHY IS THIS NOT BEING INVESTIGATED? I AM NOW PART OF A LONG LIST OF DISSATISFIED CUSTOMER. I WILL NEVER BUY DODGE AGAIN AND WILL RECOMMEND TO ANYONE ELSE TO STAY AWAY. *TR
Mileage: 91,236
APPARENTLY THIS IS A PROBLEM THAT DODGE HAS BEEN AWARE OF SINCE 2004. THE DESIGN OF THE VEHICLE ALLOWS RAIN WATER TO BE DIRECTED DOWN THE FRONT WINDSHIELD AND INTO THE ENGINE COMPARTMENT WHERE IT IS THEN SUCKED THROUGH THE INTAKE MANIFOLD CAUSING THE PISTONS TO HYDRO-LOCK. IN TURN THE PISTON RODS BEND AND/OR BREAK CAUSING THE ENGINE TO BLOW UP. THIS HAPPENED TO MY VEHICLE WHEN I STARTED IT ON MAY 18, 2014. THERE WERE PIECES OF MY ENGINE BLOCK ON THE DRIVEWAY. THANKFULLY I WASN'T DRIVING AT THE TIME OR I COULD HAVE HAD A SERIOUS ACCIDENT. *TR
Mileage: 144,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED. THE DEALER STATED THAT THE TWO ENGINE RODS FRACTURED DUE TO HYDROLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000.
Mileage: 144,000
I HAD DRIVEN MY VEHICLE ON SATURDAY, HAULING A LOAD OF HAY, WITHOUT INCIDENT, THEN PARKED THE CAR. MONDAY MORNING I WENT OUT TO DRIVE KIDS TO SCHOOL, THE ENGINE TURNED OVER AND STARTED MAKING A LOUD NOISE, IMMEDIATELY I TURNED IT OFF AND CALLED A MECHANIC. I HAD THE VEHICLE TOWED TO HIS SHOP THAT DAY, WHERE HE FOUND A PERFECT CIRCLE HOLE IN THE SIDE ABOUT THE SIZE OF A 50 CENT PIECE. I'VE SINCE REPLACED THE ENGINE, THEN THE OIL PUMP, AND THE HEAD GASKETS, AND THE OIL PAN, NOW THE BATTERY... *TR
Mileage: 170,000
JUST BOUGHT VEHICLE FROM A USED CAR DEALER IN NJ. ON DRIVE HOME TO PA, VEHICLE MADE A LOUD RATTLING NOISE, DEBRIS CAME OUT FROM AROUND TRUCK. ENGINE TURNED OFF IN THE MIDDLE OF A BUSY ROAD. LOTS OF SMOKE COMING OUT FROM UNDER THE HOOD AND FROM THE PASSENGER VENTS. ENGINE OIL POURED OUT OF THE ENGINE ONTO THE GROUND. VEHICLE HAD TO BE TOWED HOME. INSTRUMENT CLUSTER GAUGES WERE WITHIN NORMAL READINGS. NO CHECK ENGINE OR OIL LIGHTS ON. VEHICLE COOLANT TEMPS IN NORMAL RANGE ON THE GAUGE. IN PROCESS OF TALKING WITH VEHICLE'S PLACE OF PURCHASE TO FIND OUT HOW TO GET THIS ENGINE FIXED/REPLACED. *JS
Mileage: 133,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE STEERING WHEEL SEIZED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS UNKNOWN.
5.7L HEMI. STARTED IT UP AT HOME AND CLANGING STARTED JUST LIKE THAT FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING. SHUT IT OFF AND CHECKED AROUND AND FOUND PIECES OF THE ENGINE BLOCK ON THE GROUND. CRAWLED UNDER IT AND THERE IS A HOLE IN THE BLOCK JUST ABOUT THE OIL PAN LIP. *TR
Mileage: 147,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
Mileage: 112,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE WAS SEEN COMING FROM THE FRONT END OF THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THE RADIATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 162,000.
Mileage: 150,000
EVERY TIME I DRIVE IN THE RAIN THE ENGINE STALL AND MAKE A ABRUPT STOP. I HAVE NUMEROUS SERVICE DONE BY THE DODGE DEALER AND MANY AMOUNT OF MONEY SPENT ON TRYING TO CORRECT THIS MAJOR PROBLEM. IN GOOD WEATHER THE SUV DRIVE GREAT IT'S ONLY WHEN IT RAIN WHEN THIS HAPPENS. THIS A MAJOR SAFETY HAZARD ESPECIALLY WHEN YOUR ON A MAJOR HIGHWAY AND CARS ARE DRIVING AT HIGH SPEED BEHIND YOU AND YOUR CAR STOP. IS THE DODGE COMPANY WAITING FOR PEOPLE TO DIE IN ORDER TO CORRECT THIS PROBLEM. I'M THE ORIGINAL OWNER OF THIS VEHICLE AND ALWAYS HAD THE MAINTENANCE SERVICE DONE
Mileage: 54,890
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE PRODUCED A LOUD THUD FOLLOWED BY A PRONOUCED TAPPING NOISE. WAS ABLE GUIDE THE VEHICLE OFF THE ROAD. VEHICLE WAS TOWED TO LOCAL GARAGE WHERE THE ENGINE WAS PROCLAIMED "DEAD" - APPEARS TO HAVE THROWN A ROD. VEHICLE WAS WELL CARED FOR WITH DEALER OIL CHANGES EVERY 3K MILES. NO INDICATION OF A PROBLEM PRIOR TO THIS INCIDENT. CHRYSLER / DODGE UNWILLING TO PROVIDE ANY ASSISTANCE OR INFORMATION. *JS
Mileage: 144,000
2004 DODGE DURANGO LIMITED, 5.7L HEMI, PURCHASED ON 5/15/13. EXTENDED WARRANTY PURCHASED WITH VEHICLE AT TIME OF SALE. VEHICLE HAS BEEN RETURNED FOR SERVICE FIVE TIMES TO DATE FOR SAME ROOT ISSUE. IN UNDER ONE YEAR, ONLY APPROXIMATELY 2600 MILES HAVE BEEN DRIVEN DUE TO LACK OF RELIABILITY AND SERVICE RELATED PROBLEMS. IN THIS CASE, THE ROOT PROBLEM IS KNOWN TO THE SERVICE DEPARTMENT AND IS NOT UNIQUE TO THIS SPECIFIC VEHICLE, BUT RATHER A KNOWN ISSUE WITH THIS YEAR, MAKE AND MODEL. CHRYSLER IS UNABLE TO PROVIDE DIRECTION OR ANY TECHNICAL SUPPORT TO ASSIST THE SERVICE DEPARTMENT WITH SOLVING THE ISSUE. IT HAS BEEN CLEARLY ACKNOWLEDGED BY THE DEALERSHIP SERVICE DEPARTMENT, AS WELL AS CHRYSLER DIRECTLY, THAT THIS MATTER INVOLVES A MANUFACTURING DEFECT THAT HAS NOT BEEN CORRECTED AND WAS NEVER ISSUED AS A RECALL. MOST RECENTLY, I WAS NOTIFIED THAT ENGINE DAMAGE HAD BEEN REPAIRED AND THE VEHICLE WAS READY TO BE PICKED UP. IN THE SAME CONVERSATION, HOWEVER, I WAS ADVISED THAT THE CAUSE OF THE DAMAGE, BEING THE DEFECT THAT ALLOWS WATER TO ENTER THE ENGINE COMPARTMENT DURING HEAVY RAIN OR CAR WASHES, WAS NOT RECTIFIED. THIS ISSUE IS CLEARLY UNRESOLVED AND THE SAFETY OF MY FAMILY AND OTHER MOTORISTS COULD BE IN JEOPARDY IF CATASTROPHIC ENGINE FAILURE WERE TO OCCUR. CHRYSLER HAS OPTED TO IGNORE THIS FREQUENTLY REPORTED ISSUE AND SIMPLY PUSH THOSE WHO COMPLAIN AWAY. *TR
Mileage: 71,000
MOISTURE ENTERED INTO THE CYLINDERS VIA THAT AIR INTAKE MANIFOLD DUE TO A WATER SEAL DESIGN DEFECT IN THE AREA OF THE WINDSHIELD WIPER ARMS. WHEN THE VEHICLE IS PARKED, RAIN WATER COMING DOWN THE FRONT WINDSHIELD WILL FLOW DIRECTLY UNDER THE COWL AND ONTO THE ENGINE BLOCK. THIS WATER INTRUSION CAUSES UNDUE STRESS ON THE PISTONS, RODS, AND CRANKSHAFT EVENTUALLY CAUSING A ROD TO BREAK AND PUNCTURE THE ENGINE BLOCK. IF THIS HAPPENS AT HIGHWAY SPEEDS, THE RESULTS COULD BE DEADLY. THE OTHER KNOWN SCENARIO IS AFTER THE CAR IS PARKED FOR A PERIOD OF TIME (EXPOSED TO RAIN), THE CYLINDER WILL FILL WITH WATER, CAUSING A HYDRO-LOCK CONDITION AND THE VEHICLE WILL NOT START. THE ENGINE USUALLY IS FOUND TO ALSO HAVE A BENT OR FRACTURED ROD AT THIS POINT. THIS IS A KNOWN PROBLEM BY DODGE / CHRYSLER AND THEY REFUSE TO DO ANYTHING ABOUT IT. SEE THE NUMEROUS COMPLAINTS ON EDMUNDS.COM BLOGS AND ON YOUTUBE REGARDING THIS TOPIC. *TR
Mileage: 84,000
I HAVE A 2004 DODGE DURANGO WITH A 5.7 HEMI. AFTER A RAIN I STARTED THE VEHICLE AND THE ENGINE BLEW. THE DURANGO HAS HAD REGULAR SERVICE. WHEN IT WAS PARKED THE DAY BEFORE IT WAS FINE AND HAD BEEN DRIVEN ALL DAY. I LOOKED THIS UP AND IS A COMMON OCCURRENCE. *TR
Mileage: 82,156
I WAS PULLING AWAY FROM A STOP WHEN THE ENGINE SUDDENLY MADE SOME LOUD NOISES SOUNDING LIKE GRINDING AND THE VEHICLE LOST ALL POWER, STEERING AND BRAKES. I HAD TO NAVIGATE OVER RAILROAD TRACKS WITH A TRAIN COMING AND ONTO A SIDE STREET AND A DITCH. I WAS THE ONLY ONE IN THE TRUCK AT THE TIME AND WAS NOT HURT AND THERE WAS NO DAMAGE TO THE VEHICLE. IF IT HAD BEEN ONE OF MY KIDS OR WIFE DRIVING IT WOULD HAVE BEEN TRAGIC DUE TO NO POWER AND TRYING TO STEER A 5000LB TRUCK ACROSS TRAFFIC AND RAILROAD TRACKS WITH A TRAIN COMING. THIS VEHICLE WAS WELL MAINTAINED AND HAD AN OIL CHANGE TWO WEEKS PRIOR TO THE FAILURE. WITHIN THE PAST YEAR THIS I HAD THE VEHICLE COMPLETELY GONE THRU BY DEALER MCINERNEY IN MI AND THEY GOT IT READY FOR WHAT I THOUGHT WOULD BE THE NEXT 100,000 MILES. AFTER I HAD THE VEHICLE TOWED HOME DUE TO THE ESTIMATED $7000 REPAIR BILL, I CALLED SEVERAL CHRYSLER MECHANICS WHO TOLD ME THIS IS A KNOWN ISSUE WITH THAT MODEL AND ENGINE YEAR DUE TO BOTH WATER LEAKING INTO THE ENGINE COMPARTMENT (TSB ISSUED) AND A POSSIBLE PROBLEM WITH THE CRANK MAIN BEARING. I CALLED CHRYSLER CUSTOMER SERVICE (JOKE) AND BOTH THE PEOPLE I TALKED TOO "LITERALLY" ASKED WHY I WAS CALLING SINCE THE WARRANTY HAD EXPIRED AND IT WAS NO LONGER CHRYSLER'S PROBLEM. I TOLD THEM BECAUSE WARRANTY HAS NO BEARING ON A KNOWN DEFECT. THE SECOND PERSON I TALKED TO LITERALLY LAUGHED AT ME ON THE PHONE AND REFUSED TO LET ME TALK TO SOMEONE HIGHER THAN HIM STATING "I AM AS HIGH AS IT GETS" AND TOLD ME "CHRYSLER IS NOT GOING TO DO ANYTHING FOR YOU". I ASKED HIS IF THIS IS THE NEW CHRYSLER AFTER "I" HELPED BAIL THEM OUT, HE SAID THEY BAILED THEMSELVES OUT. THIS IS THE SAME CUSTOMER SERVICE THAT TOLD ME THERE WERE NO ELECTRICAL ISSUES, THEN 6 MONTHS LATER RECALLED MY TRUCK DUE TO ELECTRIC FIRES. IF THIS DOES NOT GET RESOLVED BY CHRYSLER, I NOR WILL A ANYONE IN MY FAMILY EVER BUY ANOTHER CHRYSLER PRODUCT. *TR
Mileage: 105,000
ON APRIL 11, 2014, MY THREE YOUNG CHILDREN, BOYFRIEND, AND MYSELF(PREGNANT) STOPPED AT A RED LIGHT. AS THE LIGHT TURNED GREEN I BEGAN TO ACCELERATE; THAT'S WHEN I HEARD A LOUD POPPING SOUND. AT FIRST I THOUGHT MAYBE MY TIRE POPPED. I WAS BARELY ABLE TO PULL OFF THE 4 LANE STREET I WAS TRAVELING ON WITHOUT GETTING HIT. ONCE I PULLED OVER I REALIZED OIL LEAKING FROM UNDERNEATH MY TRUCK. I WAS ABLE TO TAKE THE TRUCK TO A SERVICE STATION THAT WAS LOCATED ACROSS THE PARKING LOT AND WAS TOLD THE ENGINE FAILED. THE TRUCK STILL STARTS BUT MAKES A LOUD CLICKING NOISE. THIS TRUCK HAS BEEN WELL TAKING CARE OF AND MAINTENANCE REGULARLY. I HAVE DONE RESEARCH ON THE ISSUE AND HAVE FOUND THIS HAS BEEN AN ON GOING ISSUE WITH CHRYSLER. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON THIS ISSUE. I HAD NO WARNING SIGNS OF ANY ISSUES WITH MY TRUCK AND NOW THIS. THIS IS SUCH A DISAPPOINTMENT. *TR
AFTER A RAIN STORM WHERE THE 04 DURANGO WAS PARKED SLIGHTLY DOWNHILL I ATTEMPTED TO START THE VEHICLE AND HEARD A HORRID SOUND AS IF METAL PARTS WERE FLYING AROUND IN THE ENGINE. LOOKED UNDER THE VEHICLE AND FOUND SMALL PIECES OF METAL ON THE GROUND. EVENTUALLY FOUND A HOLE IN THE BLOCK AND AFTER DOING SOME RESEARCH ONLINE I FOUND THAT THIS IS A COMMON PROBLEM. I CALLED CHRYSLER AND THEY WOULD NOT HELP AS THE VEHICLE IS OUT OF WARRANTY. *TT
Mileage: 105,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND WOULD NOT START. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS RECURRING AND ON SOME OCCASIONS, THE VEHICLE WOULD NOT RESTART UNTIL AFTER SEVERAL ATTEMPTS. ADDITIONALLY, THE VEHICLE WOULD HESITATE TO ENGAGE WHEN THE BRAKES WERE APPLIED. THE EXTERIOR BODY AND THE UNDERCARRIAGE EXHIBITED EXTENSIVE RUST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT A ROD HAD PENETRATED AND DAMAGED THE ENGINE, WHICH WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90000.
Mileage: 90,000
ON 2APRIL I WENT TO START THE DURANGO . DID NOT EVEN TURN AN IT STOPPED. I THOUGHT IT WAS A STARTER MOTOR. I WAS TOLD IT WAS NOT IT WAS IN THE ENGINE. I WENT ON LINE AN FOUND OUT THAT DODGE HAD A PROBLEM WITH THIS ENGINE(HEMI). VALVE PROBLEM. I LOOKED ON LINE I SAW ALL THE TROUBLE PEOPLE HAD AFTER 100,000 MI. DODGE HAD A PROBLEM AN DID NOTHING TILL 2005. THERE HAS TO BE OVER A 100 PEOPLE WITH THIS PROBLEM. CHRYSLER WILL NOT DO NOTHING. THEY CANT DO ANYTHING TILL THERE IS A CALL BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/8/2014 *JS
Mileage: 114,000
TRUCK WAS PARKED IN THE DRIVEWAY AND IT WAS RAINING AND WITHOUT WARNING THE LIGHTS TURNED ON AND SMOKE WAS SEEN FROM THE HOOD, THE KEY WAS NOT IN THE IGNITION OR NO ONE WAS NEAR THE TRUCK AT THE TIME THE FIRE DEPARTMENT WAS CALLED IN AND THE BATTERY WAS DISCONNECTED. THE TRUCK WAS TAKEN TO THE DEALER FOR REPAIRS AND $1000.00 WAS SPENT ON REPAIRS AND WHEN THE TRUCK WAS TAKEN FOR A CAR WASH THE SAME THING HAPPENED AGAIN THE DODGE DEALER DOES NOT KNOW WHAT CAUSES THE WATER TO GO IN TO THE ENGINE I WAS TOLD TO CHANGE THE SPARK PLUG WIRES AND CABLES ANOTHER $600.00 BUT I WAS TOLD THAT AS WATER KEEPS GOING IN THE SAME PROBLEM MAY OCCUR. TESTS WERE DONE IN THE DODGE DEALER SHOP AND THEY CONFIRMED THAT WATER IS GOING IN TO THE ENGINE BUT CANNOT EXPLAIN WHY AND HOW TO RESOLVE IT. IF DRIVING AND IT RAINS THIS MAY CAUSE AN ACCIDENT IF THE TRUCK TURNS OFF WHILE DRIVING. *JS
Mileage: 110,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHILE ATTEMPTING TO PULL OUT OF A LANE TO PASS ANOTHER VEHICLE, THERE WAS A LOUD KNOCKING NOISE. THE CONTACT HAD TO REDUCE SPEED AND COAST THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE PISTONS AND RODS HAD BROKEN RESULTING IN DAMAGING THE BLOCK WHICH WOULD REQUIRE THE ENGINE TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. IN INCLEMENT WEATHER, DURING HEAVY RAIN THERE HAD BEEN INTERMEDIATE HESITATION AND SPUTTERING IN THE ENGINE WITHOUT WARNING AT RANDOM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120000. UPDATED 6/10/14*CN
Mileage: 120,000
FIRST THING IS WHEN IT RAIN THE SUV STALL AND CUTS OFF. THE TOP PART OF THE ROOF ON THE INSIDE GETS WET ALSO MY SEATBELTS. THEN THE SECOND THING IS THE ENGINE WHICH THREW A ROD AT 149000 MILES. THE ONLY ONE THAT WORK ON THIS VEHICLE WAS THE DODGE DEALERSHIP. AND I JUST HAD MY OIL CHANGE A MONTH BEFORE WITH THERE 23 POINT INSPECTION. SOMEONE NEEDS TO LOOK INTO THIS WATER PROBLEM WITH THIS VEHICLE THAT'S WHY THESE MODELS ARE BLOWING ENGINES AT LOW MILES. I LOOK THIS PROBLEM UP IAM NOT THE ONLY ONE HAVING THESE PROBLEMS WITH THIS VEHICLE. THIS NEEDS IMMEDIATE ATTENTION BEFORE SOMEONE GETS HURT OR KILLED. THANKS FOR LISTENING. *TR
Mileage: 149,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED SEVERAL DIAGNOSTIC TEST WHICH WERE UNABLE TO LOCATE A FAILURE CODE. THE MECHANIC ATTEMPTED TO REPAIR THE VEHICLE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE CONTINUED TO JERK AND STALL. THE CONTACT WAS UNABLE TO IDENTIFY THE DETAILS REGARDING THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE APPROXIMATE CURRENT MILEAGE WAS 120,000.
Mileage: 85,000
WHEN RAINING VEHICLE WANTS TO SHUT OFF DUE TO WATER RUNNING DOWN THE HOOD/ WINDSHIELD COWL AND DIRECTLY RUNNING ONTO ENGINE ELECTRICAL COMPONENTS. PERFORM A SEARCH FOR VEHICLE AND ISSUE. I AM NOT THE ONLY ONE TO HAVE THIS ISSUE. *TR
Mileage: 101,000
FROM THE TIME I PURCHASED THIS VEHICLE THERE WAS A PROBLEM WITH THE ENGINE (5.7L HEMI). WHEN DRIVING IN RAIN OR GOING THROUGH AN AUTOMATIC CAR WASH THE ENGINE WOULD START MISSING AND SOMETIMES DIE. THIS WOULD MAKE THE CHECK ENGINE LIGHT COME ON. I TOOK THE VEHICLE TO DEALERS IN BOTH KENTUCKY & NORTH CAROLINA AND TO VARIOUS AUTO PARTS STORES AS WELL AS INDEPENDENT MECHANICS. THE DIAGNOSTICS READER ALWAYS SHOWED MISFIRE IN #2 CYLINDER BUT NO ONE COULD TELL ME WHAT CAUSED IT. EVEN THOUGH I KEPT THE OIL CHANGED AS WELL AS OTHER MAINTENANCE IT STARTED KNOCKING AND BLEW AT 124,000 MILES. I CONTACTED DODGE AND THEY ASSURED ME THAT THEY KNEW OF NO PROBLEMS WITH THESE VEHICLES. I REPLACED THE ENGINE WITH ONE FROM A WRECKING YARD WITH 60,000 MILES. SAME PROBLEMS WITH RAIN AND CAR WASHES. IT LASTED 2 YEARS AND 21,000 MILES. I CONTACTED DODGE AND GOT THE SAME REPLY. AFTER RESEARCHING ON LINE IT SEEMS THERE ARE HUNDREDS OF PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM THAT I HAVE. I WAS ONE OF THE LUCKY ONES. MINE BLEW UP IN THE DRIVEWAY INSTEAD OF ON THE HIGHWAY. DODGE SEEMS TO HAVE REMEDIED THE PROBLEM IN 2006 & LATER MODELS BUT STILL WON'T ADMIT THAT THERE IS A MAJOR AND POTENTIALLY DANGEROUS PROBLEM IN THE 2004 & 2005 MODELS. I FEEL THAT DODGE SHOULD HAVE TO REPAIR THESE VEHICLES AND REIMBURSE THE OWNERS FOR REPAIRS WE HAVE ALREADY DONE THANK YOU *TR
Mileage: 124,000
AFTER MAKING A CLICKING NOISE FOR A COUPLE OF DAYS THAT WE HAD BEEN TOLD WAS THE STARTER FAN (AND HAVING IT REPLACED), WE LOADED UP OUR DURANGO FOR A WEEK LONG CAMPING TRIP 8 HOURS AWAY. 45 MINUTES INTO THE DRIVE THE DURANGO STARTED "DRAGGING" LIKE IT WAS HAVING A DIFFICULT TIME MAINTAINING SPEED WITH CRUISE CONTROL. SHORTLY AFTERWARD, A HORRIBLE METAL ON METAL BANGING NOISE CAME FROM UNDER THE HOOD AND I LOST ALL POWER. ON THE INTERSTATE, AT 4 A.M. I DROPPED FROM 72 MPH TO 0 IN A MATTER OF SECONDS AND BARELY HAD ENOUGH MOMENTUM TO PULL THE TRUCK TO THE SIDE OF THE ROAD. OIL JUST POURED FROM UNDER THE TRUCK. WE HAD THE DURANGO TOWED HOME AND CALLED OUR LOCAL MECHANIC. HE TOOK A LOOK AND INFORMED US WE HAD THROWN A ROD AND COMPLETE ENGINE REPLACEMENT WOULD BE NEEDED. WE VERIFIED THIS THROUGH 3 DIFFERENT DODGE TECHNICIANS WHO ALL STATED THAT THIS WAS A KNOWN ISSUE WITHIN THE COMPANY. THEY KNOW AND HAVE KNOWN THAT THE SKIRTING AT THE BOTTOM OF THE WINDSHIELD LEAKS. THEY KNOW THAT THOSE LEAKS DRIP WATER ONTO THE INTAKE VALVE RESULTING IN WATER BEING DRAWN INTO THE ENGINE AND CAUSING ENGINE FAILURE THROUGH A ROD BEING THROWN. THIS IS NOT A CHEAP FIX. IT COULD HAVE BEEN THROUGH RECALL OR EVEN NOTIFICATION TO OWNERS. IT COULD HAVE ONLY COST ABOUT $400. BUT NOW IT DOESN'T. NOW IT COSTS ANYWHERE FROM $4-6000. UNACCEPTABLE. *TR
Mileage: 123,000
VEHICLE WAS IN DRIVEWAY AFTER RUNNING FINE THE DAY BEFORE. STARTED IT UP AND IT THREW A ROD THROUGH THE MOTOR AND OIL ALL OVER THE GROUND. THERE WERE NO LIGHTS ON AND VEHICLE HAD BEEN PROPERLY MAINTAINED. READ ONLINE THAT THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THIS PROBLEM. *TR
Mileage: 158,000
RAN GREAT WHEN I PARKED IT. CAME OUT NEXT MORNING WENT TO START IT AND HEARD LOUD BANG. WHEN I GOT OUT TO SEE WHAT HAPPENED SEEN OIL ON THE GROUND. ENGINE SEIZED. HAD HOLE IN THE BLOCK. COST TO FIX THIS $4300. WHEN WILL SOMETHING BE DONE ABOUT THIS. I CAN'T AFFORD TO FIX IT SO IT WILL SIT TILL THEY HAVE A RECALL. *TR
Mileage: 76,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD BANG EMITTED OUTSIDE OF THE VEHICLE AS THE ENGINE STALLED. THE ENGINE WARNING INDICATOR AND LIGHT BULB WARNING ICON WERE ILLUMINATED AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THERE WAS A BLOWN ENGINE ROD AND PISTON. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,833. THE VIN WAS UNAVAILABLE.
Mileage: 72,833
ENGINE STALLING WHEN RAINING OR GOING THROUGH CAR WASH, READING ON OTHER COMPLAINTS ABOUT THIS MAKE AND MODEL OF TRUCK DOING THE SAME THING AND IT ENDS UP BLOWING THE MOTOR, SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Mileage: 164,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE IGNITION, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. *TR
Mileage: 120,000
DURING MEDIUM/HEAVY RAIN THE ENGINE STALLS BADLY OR COMPLETELY DIES. ALSO HAPPENS DURING CAR WASHES, THOUGH NOT A SAFETY ISSUE THEN- JUST AGGRAVATING! :( RESTARTS ONLY AFTER RAIN SUBSIDES. THIS CREATES A VERY DANGEROUS DRIVING CONDITION- FOR MYSELF AND THOSE VEHICLES AROUND ME. MY RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE. DESPITE COUNTLESS COMPLAINTS, IT APPEARS DODGE HAS REFUSED TO ACKNOWLEDGE OR ADDRESS IT FOR SEVERAL YEARS, ALIENATING MANY PREVIOUSLY LOYAL CUSTOMERS (THIS WAS A VERY POPULAR SUV). THE FACTORY WARANTY WAS EXPIRED/NEAR TO EXPIRE WHEN MOST OF US BEGAN TO EXPERIENCE THIS SO WE HAD LITTLE RECOURSE. AS MY VEHICLE WAS PURCHASED NEW AND HAS LOW MILES FOR ITS AGE, I PLAN TO KEEP IT FOR THE FORESEEABLE FUTURE- CIRCUMSTANCES PERMITTING... THANK YOU FOR LETTING ME POST MY CONCERN HERE! I HOPE SOMETHING CAN BE DONE TO CORRECT THIS VERY SERIOUS ISSUE. LONG OVERDUE! STEP UP CHRYSLER AND STAND BEHIND YOUR PRODUCT. THANK YOU AGAIN FOR GIVING ATTENTION TO MY CONCERN. :) *TR
Mileage: 41,500
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS IN THE RAIN, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 4/28/14*CN *TR
Mileage: 110,000
UPON STARTING THE ENGINE, A LOUD KNOCKING SOUND CAME FROM THE ENGINE. THE CAR WAS AT A REPAIR FACILITY FOR AN UNRELATED ISSUE. THE MECHANICS BELIEVE THAT THE ENGINE IS BLOWN AND NEEDS REPLACEMENT. THIS CAR HAD REGULAR MAINTENANCE AND HAD THE OIL CHANGED RECENTLY. THE MECHANICS CHECKED THE OIL LEVEL WHICH WAS NORMAL. THE ENGINE ALSO HAD A PROBLEM WITH IT RUNNING ROUGH AFTER A HEAVY RAIN. *TR
Mileage: 138,400
SUDDEN COMPETE ENGINE FAILURE SPUN CRANK BEARINGS AND OTHER ROD DAMAGE. ENGINE HAD REGULAR OIL CHANGED REGULARLY. I USED THE GOOD STUFF MOBILE 1. WOW AFTER READING ABOUT ALL OF THESE BLOWN UP ENGINES ACROSS THE USA WHY HAVEN'T YOU DONE ANYTHING? PRICE TO FIX $6,000. 95,000 MILES AND ENGINE FAILURE SOMETHING HAS TO BE DONE. *TR
Mileage: 95,302
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE RAPIDLY AND ABNORMALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE AND THE TIE ROD WAS FRACTURED. IN ADDITION, SMOKE AND A SMALL FIRE ERUPTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO CONTAIN THE FIRE. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC , WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 109,000. *TR
Mileage: 109,000
ON 12/30/13, OWNER STARTED DURANGO AND HEARD LOUD POP FROM ENGINE FOLLOWED BY CHECK ENGINE LIGHT. OWNER DROVE DURANGO TO REPAIR SHOP WHERE HE HAS SERVICED ALL HIS VEHICLES SINCE MOVING TO AREA 11 YEARS AGO. SHOP MANAGER INSPECTED VEHICLE, NOTED CHECK-ENGINE STILL ON AND RECOMMENDED ENGINE DIAGNOSTIC. ON 12/31/13, SHOP CALLED OWNER STATING THAT ENGINE DIAGNOSTIC DID NOT IDENTIFY CAUSE FOR CHECK-ENGINE LIGHT OTHER THAN ISSUE WITH CYLINDER #4. SHOP RECOMMENDED AN INDUCTION SERVICE TO FLUSH CARBON BUILDUP FROM THE ENGINE. SHOP MANAGER CALLED LATER, STATING THAT AFTER ENGINE FLUSH AND DURING TEST DRIVE, THE BOTTOM OF THE ENGINE BLEW WITH HOLES IN BOTH SIDES. ESTIMATE COST FOR REBUILT ENGINE AND INSTALLATION IS $8500. SHOP POINTED OWNER TO AN EDMUNDS FORUM WHERE OWNERS WERE REPORTING SIMILAR AND IN SOME CASES ALMOST IDENTICAL INSTANCES OF BLOWN ENGINES ON THE DODGE 5.7 HEMI ENGINE FOR MODEL YEAR 2004. OWNER RESEARCHED AND FOUND 100S OF INSTANCES WHERE THE DODGE 5.7 HEMI ENGINE BLEW BETWEEN 70K AND 110K FOR MODEL YEARS 2004 & 2005 UNDER SIMILAR CONDITIONS (LOW SPEEDS, LITTLE TO NO WARNING PRIOR TO FAILURE, POSSIBLE ASSOCIATION WITH HEAVY RAINS). THREE INSTANCES INVOLVED HIGHWAY SPEEDS, ONE DOWNHILL AND TWO WHICH NEARLY RESULTED IN ACCIDENTS IN TRYING TO STOP THE VEHICLE. ON 1/8/14, OWNER CALLED CHRYSLER AT 1-800-247-9753 AND SPOKE WITH AGENT FOR HELP IN COVERING COST TO REPLACE ENGINE. OWNER STATED HIS RESEARCH AND WHAT APPEARS TO BE AN OBVIOUS DESIGN OR MANUFACTURING PROBLEM AS EVIDENT BY THE LARGE NUMBER OF BLOWN ENGINES. OWNER EXPRESSED LOYALTY VIA OWNERSHIP OF 1984 RAMPAGE ([XXX]), 1998 GRAND CARAVAN ([XXX]), AND 2004 DURANGO ([XXX]). CHRYSLER AGENT STATED THAT SINCE THE VEHICLE WAS OUTSIDE THE 8YR/70K MILE WARRANTY, THEY WILL NOT PROVIDE ANY COMPENSATION OF HELP IN COVERING THE COST OF THE ENGINE AND INSTALLATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 95,978
THERE IS A PROBLEM WITH THE DODGE HEMI 5.7L ENGINE*** I HAVE MAINTAINED MY 2004 DODGE DURANGO IMMACULATELY, MECHANICALLY AND PHYSICALLY. I PURCHASED MY DURANGO IN 2006 FROM A DEALER WITH 36K MILES ON IT. IN 2010 WITH 155,000 MILES ON IT, THE PUSH ROD BROKE WHEN I WAS ON MY WAS TO THE OFFICE. THE TRUCK WAS SITTING IN MY DRIVEWAY FROM THE NIGHT BEFORE AND WHEN I WENT TO START THE ENGINE, IT MADE A LOUD POPPING NOISE AND ENGINE SHUTDOWN. I HAD THE VEHICLE TOWED TO A SHOP WHERE IT WAS CONFIRMED THE PUSH ROD HAD BROKEN, OIL CHANGED ON REGULAR BASIS, ETC.. I HAD THE ENGINE REPLACED IN NOV 2010 WITH ANOTHER DODGE HEMI 5.7 L HEMI ENGINE. OVER 3 YEARS LATER GUESS WHAT????????? THE REPLACED DODGE HEMI ENGINE BLEW ON ME IN THE SAME DRIVEWAY 3 YEARS LATER DECEMBER 5, 2013. I AM POSTING THIS NOTE TO OTHER OWNERS TO STEER CLEAR OF REPLACING THE ENGINE AS IT WILL HAPPEN AGAIN, IT IS NOT A MATTER OF IF, BUT WHEN. AS OF DECEMBER 2013 MY DODGE HAS BEEN SITTING AT THE SHOP I HAD IT TOWED TO AND I REFUSE TO BUY ANOTHER ENGINE. ONE CONSISTENT ISSUE WHICH I HAVE READ FROM THE OTHER COMPLAINTS IS THAT THE ENGINE WOULD HARD IDLE (ACT LIKE IT WOULD STALL) DURING HEAVY RAIN STORMS. I AM PISSED BECAUSE I HAVE A EXCELLENT CONDITIONED VEHICLE APPEARANCE AND MECHANICALLY I AM OUT OF A VEHICLE. FORTUNATELY/UNFORTUNATELY THE VEHICLE IS PAID FOR. I AM GOING TO LODGE ANOTHER COMPLAINT WITH THE NHTSA. IT IS UNBELIEVABLE SO MANY PEOPLE HAVE THE EXACT SAME ISSUE WITH THIS ENGINE. HOW CAN WE GET CHRSYLER/DODGE TO OWN THIS PROBLEM AND MAKE IT'S OWNERS OF ITS DODGE DURANGO'S WHOLE FOR FIXING THIS RECURRING PROBLEM. I AM A PERFECT EXAMPLE OF REPLACING THE ENGINE IN THIS VEHICLE ONCE, AND 3 YEARS LATER THE EXACT ISSUE HAS OCCURRED AGAIN!!!!!!!!! *TR
Mileage: 155,125
THERE IS A PROBLEM WITH THE DODGE HEMI 5.7L ENGINE*** I HAVE MAINTAINED MY 2004 DODGE DURANGO IMMACULATELY, MECHANICALLY AND PHYSICALLY. I PURCHASED MY DURANGO IN 2006 FROM A DEALER WITH 36K MILES ON IT. IN 2010 WITH 155,000 MILES ON IT, THE PUSH ROD BROKE WHEN I WAS ON MY WAS TO THE OFFICE. THE TRUCK WAS SITTING IN MY DRIVEWAY FROM THE NIGHT BEFORE AND WHEN I WENT TO START THE ENGINE, IT MADE A LOUD POPPING NOISE AND ENGINE SHUTDOWN. I HAD THE VEHICLE TOWED TO A SHOP WHERE IT WAS CONFIRMED THE PUSH ROD HAD BROKEN, OIL CHANGED ON REGULAR BASIS, ETC.. I HAD THE ENGINE REPLACED IN NOV 2010 WITH ANOTHER DODGE HEMI 5.7 L HEMI ENGINE. OVER 3 YEARS LATER GUESS WHAT????????? THE REPLACED DODGE HEMI ENGINE BLEW ON ME IN THE SAME DRIVEWAY 3 YEARS LATER DECEMBER 5, 2013. I AM POSTING THIS NOTE TO OTHER OWNERS TO STEER CLEAR OF REPLACING THE ENGINE AS IT WILL HAPPEN AGAIN, IT IS NOT A MATTER OF IF, BUT WHEN. AS OF DECEMBER 2013 MY DODGE HAS BEEN SITTING AT THE SHOP I HAD IT TOWED TO AND I REFUSE TO BUY ANOTHER ENGINE. ONE CONSISTENT ISSUE WHICH I HAVE READ FROM THE OTHER COMPLAINTS IS THAT THE ENGINE WOULD HARD IDLE (ACT LIKE IT WOULD STALL) DURING HEAVY RAIN STORMS. I AM PISSED BECAUSE I HAVE A EXCELLENT CONDITIONED VEHICLE APPEARANCE AND MECHANICALLY I AM OUT OF A VEHICLE. FORTUNATELY/UNFORTUNATELY THE VEHICLE IS PAID FOR. I AM GOING TO LODGE ANOTHER COMPLAINT WITH THE NHTSA. IT IS UNBELIEVABLE SO MANY PEOPLE HAVE THE EXACT SAME ISSUE WITH THIS ENGINE. HOW CAN WE GET CHRSYLER/DODGE TO OWN THIS PROBLEM AND MAKE IT'S OWNERS OF ITS DODGE DURANGO'S WHOLE FOR FIXING THIS RECURRING PROBLEM. I AM A PERFECT EXAMPLE OF REPLACING THE ENGINE IN THIS VEHICLE ONCE, AND 3 YEARS LATER THE EXACT ISSUE HAS OCCURRED AGAIN!!!!!!!!! *TR
Mileage: 272,251
WATER GOT INTO CYLINDER AND BENT ROD. MY UNDERSTANDING IS THIS IS A COMMON ISSUE WITH THE 2004 DURANGO HEMI DUE TO DESIGN ISSUE OF WATER DRAINING AROUND THE ENGINE. REQUIRED REBUILD OR NEW ENGINE. UNACCEPTABLE FOR A WELL MAINTAINED ENGINE TO HAVE THIS OCCUR, MUCH LESS, REPEATEDLY OCCUR FOR MANY VEHICLES. *TR
Mileage: 120,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WATER PENETRATED THE ENGINE AND CAUSED A ROD TO BEND. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
DRIVING VEHICLE AROUND 40 MPH HEARD A BANGING NOISE, SAW SMOKE PULLED OVER AND SAW OIL SPILLING FROM ENGINE. HAD VEHICLE TOWED INSPECTED AND FOUND #7 CONNECTING ROD SNAPPED. NO GOOD REASON! *TR
Mileage: 107,886
WATER IS GETTING UNDER THE COWL AND ONTO MY MOTOR. I HAVE TAKEN MY 2004 HEMI DURANGO TO SEVERAL SHOPS/DEALERS AND THE WATER IS CAUSING ALL KINDS OF PROBLEMS. THE CYLINDERS ARE MISFIRING, SOME OF THE METAL PARTS UNDER THE HOOD HAVE RUSTED IRREPARABLY (IE. MOTOR HEAT GUARDS), THE WINDSHIELD GETS ICE ON THE INSIDE OF THE VEHICLE, MY HEADLIGHTS BLINK ON AND OFF WHILE DRIVING, THE HEAT WORKS ONLY SOMETIMES DUE TO THE WIRES UNDER THE PASSENGER SIDE DASH GETTING WET, AND THIS WATER GETTING THROUGH IS ALSO CAUSING MY CAR TO STALL OR ALMOST STALL EVERY TIME IT RAINS OR TAKE IT THROUGH A CAR WASH. THIS WATER IS CAUSING ELECTRICAL PROBLEMS. IT IS ALSO RUSTING HORRIBLY FAST NEAR THE WHEEL WELLS AND ON THE BACK TRUNK HATCH. WITHIN ONLY 2 WEEKS OF COLD WEATHER I NOW HAVE A SOLID HOLE FROM THE RUST. WHY CAN'T THEY RECALL SOME PARTS AND FIX THIS? THE DEALER IS NO HELP, THEY ONLY WANT TO CHARGE ME HUGE AMOUNTS OF MONEY TO REPAIR PROBLEMS THAT WERE FACTORY DEFECTS. *TR
Mileage: 110,000
FOR THE PAST COUPLE OF WEEKS MY WIFE AND I HAVE EXPERIENCED OUR 2004 DODGE DURANGO STALLING AS WE MADE LOW SPEED TURNS. FORTUNATELY NEITHER OF US ENDED UP GETTING IN TO AN ACCIDENT WHEN THE VEHICLE STALLED EACH TIME. I TOLD MY WIFE I'D HAVE THE SERVICE SHOP HAVE A LOOK AT IT WHEN I TOOK IT IN FOR ITS NEEDED OIL CHANGE NEXT WEEK. ON THE MORNING OF 12/30/13, I WENT OUT TO START MY DURANGO TO LET IT WARM UP SOME BEFORE I LEFT. WHEN I TURNED THE KEY THE ENGINE MADE A LOUD CLANGING SOUND (LIKE SOMEONE PUT A FORK IN A GARBAGE DISPOSAL AND JAMMED IT) AND THEN STOPPED. IT WOULDN'T TURN OVER AT ALL AFTER SEVERAL ATTEMPTS. I HAD ROADSIDE ASSISTANCE TOW IT TO A LOCAL DEALER WHO CALLED ME TO TELL ME THE DIAGNOSTIC TEST SAID IT WAS THE STARTER AND STARTER RELAY. THEY PUT THE NEW PARTS ON TODAY (12/31/13) AND THEN CALLED ME TO TELL ME THAT IT WASN'T THE STARTER AND THAT THE MOTOR HAS SEIZED UP. THE SERVICE TECH SAID HE WOULD LOOK IN TO ESTIMATES FOR A RE-MANUFACTURED MOTOR AND A NEW MOTOR . KNOWING HOW MUCH I HAVE BABIED OUR DURANGO (FULL SYNTHETIC OIL CHANGES ON A REGULAR BASIS, OTHER SCHEDULED MAINTENANCE AND ALL RECORDS TO SHOW), I WENT ONLINE TO SEE IF THIS HAS HAPPENED TO OTHERS..BOY OH BOY HAS IT!! APPARENTLY THE COWL DOES NOT LET WATER FLOW AWAY FROM THE ENGINE PROPERLY AND AS THE MOTOR AGES THE INTAKE GASKETS FLATTEN AND ALLOWS WATER TO ENTER THE INTAKE, CAUSING PROBLEMS TO THE CYLINDERS AND SEIZING THE MOTOR. I REALIZED THIS IS EXACTLY WHAT HAPPENED TO OUR DURANGO. ON 12/29/13 WE HAD VERY HEAVY RAIN IN THE MID-ATLANTIC REGION AND THE DURANGO SAT IN FRONT OF OUR HOUSE ALL DAY/NIGHT AS NEITHER ONE OF US DROVE IT. NEEDLESS TO SAY, I LIKE MANY OTHERS AM VERY MAD THAT DODGE/CHRYSLER HAS NOT ACCEPTED RESPONSIBILITY. NOT ONLY ARE WE FACING EXPENSES BECAUSE OF SOME SERIOUS MEDICAL ISSUES RIGHT NOW, WE NOW HAVE TO PAY FOR A NEW MOTOR WHEN THIS COULD HAVE BEEN CORRECTED YEARS AGO. *TR
Mileage: 167,000
AFTER IT HAD BEEN RAINING ALL NIGHT I WENT TO START IT THIS MORNING AND I HEARD A LOUD THUMP THEN NOTHING! TRIED TO START IT AGAIN A COUPLE TIMES AND NOTHING. I SAT THERE IN TEARS TRYING TO FIGURE OUT HOW I WOULD GET TO WORK TOMORROW THEN TRIED STARTING IT AGAIN AND IT DID START. NOW MAKING A LOUD CLICKING NOISE. AFTER READING ALL OF THE SAME COMPLAINTS I AM HAVING IT TOWED TO MY LOCAL REPAIR SHOP BUT TODAY IS SUNDAY SO I HAVE NONE TO LOOK AT IT UNTIL TOMORROW. I CHECKED UNDER THE HOOD AND YES THERE IS WATER LEAKING THROUGH THE BASE OF THE FRONT WINDSHIELD! THEN I LOOKED UNDER THE DASHBOARD ABOVE THE FOOT PEDALS AND COULDN'T BELIEVE I SEEN A TRICKLE OF WATER RUNNING DOWN BEHIND ALL THE FUSES, PLUGS AND WIRES!! THIS IS RIDICULOUS!! NOW I HAVE TO BORROW A CAR FOR WORK AND PRAY THAT MY ENGINE IS NOT SHOT! THIS WIDOWED MOM OF 3 NEEDS A DEPENDABLE VEHICLE NOW!! I THINK THERE ARE ENOUGH COMPLAINTS TO WARRANT AN INVESTIGATION. I NEED HELP GETTING MY TRUCK FIXED PLEASE!! *TR
Mileage: 78
DROVE VEHICLE ON 12-22-13 EVERYTHING RUNNING FINE WENT TO DRIVE ON 12-23-13 AND STARTED TRUCK JUST TO HEAR A LOUD BANG AND THUMP CHECKED OUT BY MECHANIC AND IT HAS A BUSTED CONNECTING ROD AND ENGINE BLOCK IS SHOT AND CANT EVEN REBUILD THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE ANY MORE HARD WORKING AMERICANS HAVE TO DUMP $7K DOLLARS IN THEIR VEHICLE BECAUSE SOME ONE WANTS TO COVER UP A REAL PROBLEM. DODGE RECOMMENDED REPLACING THE INTAKE MANIFOLD AS WELL WHEN DO THE REPAIRS. IF YOU KNOW ANYTHING ABOUT ENGINES THE INTAKE MANIFOLD SHOULDN'T HAVE TO BE DONE BECAUSE OF A ROD FAILURE. UPON DOING RESEARCH THERE SEEMS TO BE ANOTHER ISSUE WITH THE WINDSHIELD COWL THAT LEAKS DOWN DIRECTLY TO THE MANIFOLD THAT MAY CRACK BECAUSE IS FAULTY WHICH IN TURN ALLOWS WATER TO DRAIN ON TOP OF THE ENGINE. WELL EVEN THOUGH THERE IS THOUSANDS OF COMPLAINTS ON HERE AND WITH DODGE NOTHING HAS BEEN DONE. A V8 ENGINE SHOULD NOT FAIL BETWEEN 60-80,000 MILES IF PROPERLY MAINTAINED LIKE OURS WAS. OIL CHANGES RELIGIOUSLY AND ALL MAINTENANCE DONE TO DEALERSHIP SPECS. IF THIS ROD WOULD HAVE FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE EASILY CAUSED DEATH OR INJURY. WHY HASN'T ANYONE LOOKED AT THIS PROBLEM. THERE IS OBVIOUSLY A TREND HERE IF THOUSANDS OF PEOPLE'S ENGINES ARE FAILING AT SUCH LOW MILEAGE. *TR
Mileage: 74,481
BACKED VEHICLE INTO DRIVEWAY NEXT MORNING GOT IN TO CRANK AND IT MADE A HORRIBLE NOISE. TOOK TO MECHANIC AND MOTOR WAS SHOT!! THIS IS NOT THE WAY I THOUGHT DODGE COMPANY WOULD BE; WILL NOT HAVE ANOTHER. NO HELP FROM DODGE. *TR
Mileage: 113,674
ONE MORNING, AT STARTUP, THE ENGINE FAILED DUE TO BROKEN ROD. ALL MAINTENANCE WAS ALWAYS KEPT UP AND RECORDED. THE VEHICLE WAS TAKEN TO LOCAL DODGE DEALERSHIP FOR INSPECTION AND ALL MAINTENANCE RECORDS WERE HANDED TO THEM. UPON INSPECTION OF THE ENGINE, THE LOCAL SERVICE PERSON TOLD ME I HAD A GOOD CASE AGAINST DODGE SINCE THE ENGINE WAS IN GREAT CONDITION AND THE ROD SHOULD NOT HAVE BROKEN. THE REGIONAL DODGE INSPECTOR SHOW UP AND INSPECTED THE ENGINE AND DETERMINED THAT THE DAMAGE WAS DUE TO LACK OF MAINTENANCE. I ATTEMPTED TO TALK TO THE LOCAL SERVICE PERSON THAT I HAD SPOKE WITH BEFORE BUT THE DEALERSHIP MANAGER WOULD NOT ALLOW ME TO. THE NATIONAL DODGE REPRESENTATIVE I WAS ASSIGNED CALLED ME AND TOLD ME THAT THE ENGINE FAILED DUE TO A WATER PUMP FAILURE. THE STORY CHANGED. IN EITHER CASE, I WAS LEFT WITH A LARGE BILL BECAUSE OF FAULTY ENGINE PARTS THAT DODGE (CHRYSLER) USES ON THEIR VEHICLES. THIS HAS HAPPENED TO THOUSANDS OF OTHER DODGE DURANGO HEMI OWNERS. *TR
Mileage: 94,000
WHEN STARTING IT MADE LOAD KNOCKING NOISE. HAD IT TOWED TO LOCAL AUTO REPAIR SHOP THEY SAID THAT THE ENGINE HAD THROWN A ROD THROUGH THE BLOCK. THEY FOUND THAT RAIN WATER WAS COMING THROUGH THE COWL BELOW THE WINDSHIELD ONTO THE ENGINE INTAKE MANIFOLD. WATER STANDING ON THE INTAKE MANIFOLD SEEPED INTO THE ENGINE AND ALLOWED CYLINDER TO HYDRAULICALLY LOCK. *TR
Mileage: 149,739
AFTER RETURNING FROM A WEEK LONG BUSINESS TRIP, I WENT TO MY DURANGO THAT WAS PARKED AT THE AIRPORT. THE BATTERY WAS DEAD FOR SOME REASON, AND USED A JUMP BOX TO START THE VEHICLE. IMMEDIATELY UPON STARTED, THE ENGINE STARTED TO MAKE A LONG RATTLING NOISE, THEN SHUT DOWN. UPON FURTHER REVIEW, I FOUND OIL LEAKING FROM UNDER THE VEHICLE, AND A PIECE OF METAL AS WELL. AFTER HAVING THE DURANGO TOWED TO MY HOME, I CHECKED OUT THE ENGINE TO FIND A WHOLE IN THE ENGINE BLOCK JUST IN FRONT OF THE STARTER ON THE PASSENGER SIDE. IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH MANY PEOPLE FOR THE 2004 5.7L HEMI ENGINE. I AM SURPRISED THAT THIS HAS NOT BEEN ADDRESSED YET. I AM THANKFUL THAT I WAS NOT DRIVING WHEN THIS HAPPENED AS IT HAS WITH SOME, BUT I SUPPOSE IT WILL TAKE A FATALITY UNTIL IT IS DEEMED SERIOUS ENOUGH FOR A RECALL. *TR
Mileage: 160,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, AN ABNORMAL SOUND CAME FROM THE ENGINE AND THE VEHICLE WOULD NOT START. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DETERMINED THAT THE CONNECTING ROD WAS DAMAGED. THE DEALER REPLACED THE CONNECTING ROD HOWEVER, THE REPAIR DID NOT REMEDY THE DEFECT AND THE FAILURE LATER RECURRED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A TWO-INCH HOLE IN THE ENGINE BLOCK. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER INDICATED THAT THE CONNECTING ROD WAS DAMAGED AND CAUSED THE TWO-INCH HOLE IN THE ENGINE BLOCK. THE DEALER REPLACED THE ENGINE AS A REPAIR. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
ENGINE FAILED SHORTLY (10 SECONDS) AFTER START-UP, MAKING A LOUD KNOCKING NOISE AND THEN SEIZING TIGHT. ENGINE COULD NOT BE RE-STARTED AS IT COULD NOT TURN-OVER. ENGINE WAS INSPECTED BEFORE REMOVAL, AND #7 PISTON WAS FOUND TO NOT BE MOVING WHEN THE CRANKSHAFT WAS ROTATED IN REVERSE ROTATION MANUALLY. ENGINE WAS REMOVED AND TORN DOWN FOR INSPECTION. CYLINDER #7 CONNECTING ROD WAS FOUND TO BE BROKEN MIDWAY THROUGH THE I-BEAM SECTION, AND THE REMAINING PARTS OF THE CONNECTING ROD SHOWED EVIDENCE OF BEING BENT OR BUCKED PREVIOUS TO THE FAILURE BY ONE OR MORE HYDROLOCK EVENTS. ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE DESIGN IN THE THROTTLE BODY TO INDUCTION RESONATOR JOINT THAT ALLOWS WINDSHIELD WATER RUNOFF TO BE DRAWN INTO THE ENGINES INDUCTION SYSTEM. THIS VEHICLE HAD EXPERIENCED ROUGH RUNNING IN HEAVY RAIN CONDITIONS, WHICH WAS THOUGHT TO BE IGNITION RELATED PER A CHRYSLER TSB DUE TO A DEFECTIVE COWL DESIGN THAT ALLOWS RAIN WATER TO DEPOSIT DIRECTLY ON THE IGNITION COILS, AND THROTTLE BODY, IN LARGE VOLUMES. CHRYSLER RE-DESIGNED THE COWL PIECE BUT DID NOT MANDATE ITS REPLACEMENT. *TR
Mileage: 130,000
PRIOR TO THE ENGINE FAILURE THE MOTOR WOULD SHUT OFF DURING ANY HEAVY RAIN STORM, THEN AFTER ONE RAIN STORM IN JULY OF 2012 THE NEXT MORNING WENT OUTSIDE TO START THE TRUCK THE MOTOR HAD LOCKED UP. TOOK IT TO THE GARAGE AND WAS TOLD BY THE MECHANIC THAT DODGE HAD A MAJOR DESIGN DEFECT IN THE 2004-2005 DURANGO THAT CAUSED ENGINE FAILURE WITH RAIN WATER GETTING INTO THE ENGINE. SO IF THAT IS THE CASE THEN CHRYSLER NEEDS TO REFUND EVERYONE THAT HAS HAD THESE ISSUE DUE TO THERE MISTAKE AND NOT PENALIZE THE CUSTOMERS. *TR
Mileage: 120,000
RIGHT AFTER I PURCHASED THIS USED VEHICLE WITHOUT ANY SERVICE CONTRACT, I STARTED TO HAVE PROBLEMS WHEN IT RAINS THE TRUCK WILL START SHAKING,STALLING AND THEN THE CHECK ENGINE LIGHT WILL COME ON, ALSO AFTER TAKING THE TRUCK THRU A CAR WASH IT WILL DO THE SAME THING, I NEED HELP BECAUSE I PAID 11,000 DOLLARS FOR THESE POS. *TR
Mileage: 92,540
THE ELECTRICAL PORTION STARTED AFTER I FIRST PURCHASED THE VEHICLE. THE ISSUE WORSENED AFTER SOMEONE BROKE INTO THE VEHICLE. THE CAR WOULDN'T STAY CHARGED, AND I ENDED UP NEEDING A TOW EVERY OTHER WEEK. MY CAR INSURANCE WENT UP TO $550.00 A MONTH. I WAS ALWAYS STRANDED. THE PROBLEM WAS WORSE IN THE RAIN. SOMETIMES THE CAR WOULD CUT OFF WHILE DRIVING, IT DID IT ONCE ON THE HIGHWAY AND I SAW A SEMI COMING DOWN THE HIGHWAY AND I THOUGHT I WAS DEAD. I GOT IT STARTED AND PULLED OVER TO THE SHOULDER BECAUSE I DIDN'T HAVE ENOUGH SPEED TO GET OUT THE WAY. EVENTUALLY IT COULDN'T' START ANYMORE. I HAD IT SITTING FOR A YEAR AS I KEPT MAKING LOAN PAYMENTS. I FIXED ONE THING AFTER THE OTHER...THINKING IT WAS THE PROBLEM...THE CAR WOULD START AND DIE A FEW DAYS LATER. THIS LAST TIME I CHANGED THE STARTER FOR THE THIRD TIME. A ROD WAS THROWN AND THE ENGINE IS LOCKED. I WASN'T EVEN DRIVING THE VEHICLE, IT STARTED AFTER 3RD STARTER WAS INSTALLED AND A CRUNCH NOISE SOUNDED A FEW MINUTES LATER WHILE TRYING TO GIVE THE BATTERY SOME JUICE. I TOWED IT INTO ANOTHER SHOP AND THEY CONFIRMED THE ENGINE IS GONE. I HAD TO PAY FULL COVERAGE INSURANCE BECAUSE IT'S FINANCED AND A CAR NOTE FOR A TRUCK THAT'S GONE. I'VE SEARCHED ONLINE AND DODGE KNOWS AND HASN'T TAKEN RESPONSIBILITY. INVOLUNTARY REPOSSESSION WOULD BE FUTILE BECAUSE AFTER THE FEE FOR REPO, TOWING, STORAGE..I WILL OWE MORE THAN WHAT I HAVE LEFT TO PAY, $5000.00 AND STILL NOT EVEN SCRAP METAL. I'VE READ SO MANY DISCUSSION BOARD POST, CONSUMER BLOGS ON THIS MODEL AND 'M FLOORED. I GUESS THE COMPLAINTS ARE RECENT BECAUSE ONE YOU GET TO LIKE 70,00 MILE YOU ARE TOAST. I DON'T DRIVE TO WORK, ONLY ON THE WEEKENDS AND I TAKE GOOD CARE OF MY TRUCK AND NOW I HAVE NOTHING BUT PAYMENTS AND METAL THAT LOOKS PRETTY ON THE OUTSIDE. *TR
Mileage: 75,000
THE VEHICLE WAS KEPT IN GOOD CONDITION OIL CHANGED ECT. VEHICLE THREW A ROD AT AROUND 30 MPH. *TR
Mileage: 143,954
MY TRUCK WAS PARKED IN THE DRIVEWAY, IT WAS RAINING AND THEN THE LIGHTS STARTED FLICKERING WITHOUT THE KEYS BEING IN THE IGNITION. I TRIED TO MOVE THE TRUCK TO THE INSIDE OF THE GARAGE AND THE SMOKE CAME OUT OF THE HOOD AND FROM UNDER THE DASH. I TURNED THE TRUCK OFF AND THE ENGINE REMAINED RUNNING, WE HAD TO CALL THE FIRE DEPARTMENT BECAUSE IT WAS SMOKING AND THE KEYS WERE OFF. THE FIRE DEPARTMENT CAME AND REMOVED THE BATTERY AND SAID IT MAY BE A SHORT WHEN IT RAINED. THE TRUCK IS IN THE GARAGE I CANT DRIVE IT WHEN IT RAINS BECAUSE WATER GOES IN TO THE TRUCK FROM THE FRONT I CAN ACTUALLY SEE WATER LEAKING INTO THE FLOOR. I OWNED THE TRUCK FOR 3 YEARS AND NEVER HAD THIS PROBLEM UNTIL IT REACHED 100,000 MILES. *TR
Mileage: 101,763
VEHICLE STALLED OUT ON ME DURING A HEAVY RAIN. I WAS GOING ABOUT 60MPH ON THE HIGHWAY, WHEN VEHICLE STARTED TO SHAKE. ABOUT 5 MINUTES AFTER HEAVY RAIN, I LOST ALL POWER AND HAD TO PULL MY VEHICLE OFF TO THE SIDE OF THE ROAD. I WAITED ABOUT 30 MINUTES AND RAIN BEGAN TO SLOW TO A DRIZZLE. VEHICLE CRANKED RIGHT UP AFTER THAT. THIS IS A VERY DANGEROUS SITUATION AS I COULD HAVE BEEN REAR ENDED ON THE HIGHWAY. I HAVE LOOKED INTO THIS ISSUE AS I HAVE HAD ROUGH IDLES AND STALL OUTS WHEN IN AUTOMATIC CAR WASHES. THE ISSUE SEEMS TO BE WITH THE COWL AND A REPLACEMENT COWL IS AVAILABLE THROUGH THE MANUFACTURER AT OUR OWN COST. IF THIS ISSUE HAS BEEN ADDRESSED AS A DEFECT ON AN OEM PART THEN WHY SHOULD THE CONSUMER WHO HAS ALREADY PAID FOR A VEHICLE BE LIABLE? I HOPE THAT THIS IS MORE THOROUGHLY INVESTIGATED AND IT DOES NOT TAKE THE FATALITY OF AN UNSUSPECTING CONSUMER FOR ISSUE TO BE ADDRESSED. *TR
Mileage: 130,000
THROUGH MY RESEARCH I HAVE FOUND THAT THE SECOND GENERATION DODGE DURANGO'S, HAVE A REAL PROBLEM WITH THE FRONT COWL, IT SEEMS THAT EVERY TIME THAT IT RAINS HEAVY OR I DRIVE THROUGH A AN AUTOMATIC CARWASH. DOING SO CAUSED THE ENGINE TO RUN PRETTY HORRIBLE.ON AUGUST 27 WE GOT A VERY BAD RAIN IN TOWN WHILE DRIVING HOME THAT NIGHT, I PARKED MY SUV WENT INTO MY HOUSE AND A FEW HRS LATER I GO TO LEAVE FOR WORK AND I START THE ENGINEER AND AFTER A FEW HARD KNOCKS THE ENGINE GOES BOOM. I SENT IT TO A MECHANIC AND THEY SAID THAT I BLEW A ROD THROUGH THE ENGINE BLOCK ON MY NUMBER 6 CYLINDER DUE TO HYDROLOCK. I FEEL THAT DODGE SHOULD MAKE A RECALL ON THE SECOND GENERATION DURANGO'S AND REPLACE THE FRONT COWL WITH A BETTER DESIGN THAT DOES NOT ALLOW WATER TO LEAK THROUGH THE COWL AND KILL MOTORS. AS SPEAKING FOR THE CUSTOMER THIS WE SHOULD NOT HAVE TO PAY 185 DOLLARS FOR A DESIGN UPDATE FOR FREE ALONG WITH LABOR. *TR
Mileage: 154,000
WHILE DRIVING AT APPROXIMATELY 55 MPH THE ENGINE STALLED. I WAS ABLE TO PULL IT OFF THE ROAD SAFELY AND PUT IT INTO NEUTRAL. I THEN RESTARTED THE CAR AND CONTINUED MY DRIVE. THIS SAME THING HAPPENED APPROXIMATELY 1 WEEK LATER WHEN I WAS TRAVELING 35 MPH. I AGAIN HAD TO PUT THE CAR IN NEUTRAL AND RESTART. THIS TIME I WAS NOT ABLE TO PULL OVER SINCE I WAS ON A BUSY STREET. LUCKILY THE CAR BEHIND ME DID NOT HIT ME. ONE WEEK LATER THE ENGINE WENT OUT (PER ANOTHER COMPLAINT THAT I SENT IN LAST NIGHT). DODGE HAS A PROBLEM WITH THIS ENGINE AND SHOULD BE HELD ACCOUNTABLE FOR REPLACEMENTS. *TR
Mileage: 138,750
MY WIFE AND I PURCHASED A 2004 DODGE DURANGO ONE YEAR AGO. LUCKILY THE ENGINE WENT OUT WHILE THE CAR WAS IN OUR DRIVEWAY. THE ENGINE ONLY HAD 139,044 MILES ON IT. DODGE HAS A HISTORY OF THE HEMI ENGINE GOING OUT. IF THIS WOULD HAVE HAPPENED WHILE MY FAMILY WAS IN THE CAR IN TRAFFIC AND SOMEONE WOULD HAVE GOTTEN INJURED OR KILLED THERE WOULD NOT BE ENOUGH MONEY IN THE WORLD TO FIX IT. WHY HASN'T DODGE ADMITTED THAT THERE IS A PROBLEM WITH THIS ENGINE AND RECALLED THEM? *TR
Mileage: 139,044
MY 2004 DODGE DURANGO LIMITED STALLS AT SLOW SPEEDS AND WHEN COMING TO A STOP AND ALSO WHILE MAKING TURNS. HAVE HAD AT DEALERSHIP AND THEY CANNOT FIND OUT WHAT IS CAUSING THIS SINCE THERE ARE NO ENGINE CODES. VEHICLE IS BECOMING VERY DANGEROUS TO DRIVE DUE TO THIS ISSUE. DURANGO HAS A 5.7 HEMI ENGINE. WHY IS THERE NO RECALLS ON THIS ISSUE WHEN IT INVOLVES OVER FOUR YEARS OF PRODUCTION? ARE WE WAITING ON A INCIDENT LIKE TOYOTA HAD BEFORE WE REACT? THIS HAS HAPPENED TO DURANGO'S WITH MILEAGE LOW TO HIGH. PLEASE HELP US NOW ON THIS ISSUE BEFORE IT HAPPENS TO YOU. THANKS !
Mileage: 90,000
I PULLED OUT OF MY APARTMENT AND BEGAN TO ACCELERATE UP AN INCLINE. I HEARD A LOUD THUMP, ALL OF THE LIGHTS ON THE DASH FLASHED AND THE CAR DIED RIGHT THERE APPROXIMATELY 60 YARDS FROM MY DOOR. AFTER HAVING IT TOWED ALL OVER THE PLACE, I WAS INFORMED THAT MY ENGINE HAD SEIZED. I WAS VERY CONFUSED BECAUSE I AM ALWAYS ADAMANT ABOUT MAINTAINING THE VEHICLE AND ALL OF THE REGULAR WORK HAD BEEN DONE. DODGE WOULD DO NOTHING BECAUSE THE VEHICLE'S WARRANTY HAD EXPIRED. BECAUSE I STILL OWED MONEY, I WAS FORCED TO PAY OVER $6,000 GETTING A REPLACEMENT ENGINE. SEPARATE INCIDENT 08/17/2013 STARTED VEHICLE AFTER WORK. GOT TO WORK FINE WITH NO INDICATIONS OF TROUBLE, ENGINE WAS SHAKING VIOLENTLY, THICK SMOKE SPUTTERING FROM TAIL PIPE. READING ENGINE CODES SAYING FUEL INJECTOR OPEN. SPENT 200 GETTING INJECTION SYSTEM CHECKED WITH NO SUCCESS. MECHANIC SAYING THAT THE COMPUTER SYSTEM IS BAD IN THE VEHICLE WHICH IS LIKELY TO COST UPWARDS OF $1000 FROM DODGE. BOTTOM LINE, THIS PRODUCT IS A COMPLETE DISGRACE, AND I FEEL LIKE THE THOUSANDS OF PEOPLE AFFECTED BY THIS TERRIBLE PRODUCT SHOULD BE COMPENSATED. I HAVE ALMOST HAD TO PAY FOR THIS CAR ALL OVER AGAIN WITH THE TIME AND MONEY I HAVE HAD TO INVEST IN REPAIRS. *TR
Mileage: 120,323
ON AUGUST 15, 2013, GOT UP GOT INTO MY 2004 DURANGO WITH A 5.7 LIT HEMI ENGINE AND PROCEEDED TO DRIVE TO WORK AS USUAL ON MY WEEK DAY THE VEHICLE SHOWED NO PERFORMANCE PROBLEMS NO CHECK ENGINE LIGHT OR ANY OTHER WARNINGS ON THIS VEHICLE ARRIVED AT WORK AT APPROXIMATELY 10:30 A.M. AND PARKED IT , THE CAR SAT ALL DAY UNTIL 6:30 P.M. , I CAME OUT FROM WORK GOT INTO MY CAR STARTED IT UP AND IT SHUT BACK DOWN I TRIED TO START IT ONCE AGAIN , I ENDED UP CALLING MY ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO A SHOP THE CAR SHOWED SYMPTOMS THAT IT MIGHT BE A STARTER , SO AN ATTEMPT TO DO AN ENGINE DIAGNOSTIC WAS DONE ON AUGUST 16, 2013 AT A LOCAL GOODYEAR AND THEY STATED THAT THE ENGINE WOULD NOT TURN AT ALL, THEY EVEN ATTEMPTED TO HAND TURN IT AND TO NO AVAIL IT WOULD NOT. AT THIS POINT THEY SAID THEY DID NOT HAVE THE CAPACITY TO FIX IT AND I WOULD HAVE TO HAVE IT TOWED TO A SHOP THAT DOES MAJOR ENGINE WORK SO I DID HAVE IT TOWED ON AUGUST 16, 2013 TO CAR CZAR AND THE SAID THEY WERE GOING TO DO A NO CRANK, NO START TEST ON MY CAR AND ON AUGUST 17, 2013 IT WAS DETERMINED THAT THE ENGINE WAS TOTALLY SEIZED AND WOULD NOT TURN AT ALL AND THAT I WOULD NEED A NEW ENGINE. THIS AUTO CARE CENTER ALSO INFORMED ME THAT THEY COULD NOT FIX THIS PROBLEM BECAUSE THIS PARTICULAR VEHICLE HAS SPECIAL BOLTS AND I WOULD HAVE TO TAKE IT TO A DEALER ALSO IN MY RESEARCH FOR A NEW ENGINE I RAN ACROSS 41 PAGES OF COMPLAINT FROM OTHERS WITH THIS SAME MAKE AND STYLE OF VEHICLE AND THEY ALSO DESCRIBE THE SAME PROBLEM WITH THIS CAR , I NO SOME ONE WHO HAS ALSO EXPERIENCED THE SAME PROBLEM WITH THIS SAME MAKE AND MODEL , I BOUGHT MY CAR OFF A CARMAX CAR LOT A LITTLE SHY OF 2 YEARS AGO AND IT HAD ONE OWNER BEFORE ME A VERY HIGH MAINTENANCE VEHICLE AND I'M A SINGLE MOTHER WITH CHILDREN I CAN'T AFFORD TO TAKE THIS KIND OF LOSS PLUS I'M STILL PAYING ON IT THIS IS REALLY SAD. *TR
Mileage: 100,250
MY 2004 DODGE DURANGO SAT OUTSIDE IN THE RAIN WHILE I WAS AWAY ON A TRIP WHEN IT RETURNED AND RESTARTED IT, I HEARD A LOAD POP AND THE ENGINE IDLING ROUGH, GOT OUT TO CHECK AND SEEN AND SMELLED OIL COMING OUT OF THE SIDE OF THE ENGINE BLOCK. MOTORS TOAST, GOOD JOB CHRYSLER FOR A QUALITY PRODUCT! *TR
Mileage: 146,000
I WAS TAKING OFF FROM A TRAFFIC LIGHT AND I HEARD A POP SOUND AND THE ENGINE SHUT OFF. I GOT THE VEHICLE OF THE ROAD AND HAD TOWED TO A REPAIR SHOP. THEY SAID ENGINE IS SHOT SOMETHING IN THE VALVE TRAIN BROKE LOOSE AND HIT THE PISTON. I HAVE CHANGED THE OIL AND FILTER EVERY 3-4000 MILES SINCE I HAVE OWNED THIS VEHICLE. I HAVE FOUND BY CHECKING THE INTERNET THAT THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS FOR PREMATURE ENGINE FAILURE FOR A 2004 DODGE DURANGO WITH 5.7L ENGINE. IT IS OBVIOUS THAT DODGE NEW ABOUT THIS BECAUSE THE PROBLEM SEEMED TO GO AWAY IN 2005 MODELS. *TR
Mileage: 113,000
I HAVE A 2004 DODGE DURANGO, WHEN IT RAINS IT SHAKE WHILE DRIVING AND THEN THE ENGINE WOULD MAKE SOME NOISE HAVE IT CHECK OUT IT WAS NOTHING, AT THE END OF FEBRUARY I HAD PARK AT HOME FOR THE WEEKEND WHEN IT CAME TO MONDAY WANTED TO GO OUT CAR WOULD NOT START, TRIED TO POWER CHARGE THE BATTERY STARTED BUT DIED RIGHT AFTER, HAD IT CHECK OUT MECHANIC GUY SAID MY ENGINE IS GONE AND I'M STILL MAKING PAYMENT TOWARDS THAT CAR AND IT'S ABOUT 3,000 OR MORE TO GET ANOTHER ENGINE. IT'S NOT RIGHT THAT ALL OF THESE PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEM, SOMETHING NEED TO BE DONE RIGHT AWAY. SO NOW THE CAR IS JUST SITTING THERE, WHILE I'M MAKING PAYMENTS ON IT. *TR
Mileage: 98,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE FAILED TO START AFTER RAINY WEATHER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL DAYS BUT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *TR
Mileage: 99,000
I HAVE OWNED MY 2004 DODGE DURANGO HEMI FOR JUST OVER A YEAR. IT HAD 86K MILES. MY FAMILY RECENTLY WENT ON VACATION FOR A WEEK AND RETURNED HOME ON JULY 27TH, 2013. MY HUSBAND NEEDED TO MOVE MY DURANGO SO HE COULD GET TO AN ELECTRICAL CORD. WHEN HE TURNED THE KEY MY DURANGO MADE AN AWFUL NOISE THAT COULD BE DESCRIBED AS NUMEROUS PEOPLE SITTING THERE BANGING HAMMERS ON MY ENGINE. I DON'T KNOW A LOT ABOUT VEHICLES BUT I KNOW ENOUGH TO KNOW THAT'S NEVER A GOOD NOISE. I STILL OWE MONEY ON MY VEHICLE, AND I AM UNABLE TO DRIVE IT. NOT TO MENTION THE COST IT WOULD BE TO REPLACE THE MOTOR. I HAVE READ ONLINE THAT REBUILDING THE MOTOR IS A POOR CHOICE BECAUSE SOMETHING ABOUT THE WAY THE ENGINE IS BUILT, IT DOES NOT ALLOW FOR ALL THE PIECES OF MEDAL TO EXIT THE MOTOR AFTER A REBUILD, ONLY RESULTING IN A TICKING TIME BOMB FOR THE MOTOR TO FAIL AGAIN. THE REASON FOR THE ENGINE FAILURE IS RAIN. OR CAR WASHES. I STOPPED DRIVING MY DURANGO IN THE CAR WASH AND DURING RAIN BECAUSE IT WOULD STALL OUT AND RUN EXTREMELY ROUGH. DODGE KNOWS THIS IS AN ISSUE, I AM NOT THE ONLY ONE TO COMPLAIN ABOUT IT BUT YET DODGE WILL NOT STAND BEHIND THEIR PRODUCT. IF DODGE WONT STAND BEHIND THEIR PRODUCT, I WILL NEVER BE A DODGE OWNER AGAIN. ----2004 DODGE DURANGO LIMITED - ENGINE FAILURE AT 86,004 MILES. *TR
Mileage: 86,004
DROVE VEHICLE ON 7-26-13 EVERYTHING RUNNING FINE WENT TO DRIVE ON 7-29-13 AND STARTED TRUCK JUST TO HEAR A LOUD BANG AND THUMP CHECKED OUT BY MECHANIC AND IT HAS A BUSTED #7 CONNECTING ROD AND ENGINE BLOCK IS SHOT AND CANT EVEN REBUILD THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE ANY MORE HARD WORKING AMERICANS HAVE TO DUMP 4500-6000 DOLLARS IN THEIR VEHICLE BECAUSE SOME ONE WANTS TO COVER UP A REAL PROBLEM. *TR
Mileage: 98,363
I ONLY HAD THE DARN SUV SINCE 02/12.IT RAINED VERY BAD FRIDAY NIGHT 7-26-13 AND WHEN I WENT TO START THE CAR THE NEXT MORNING THE ENGINE SOUNDS LIKE A HAMMER IS IN IT OR SOMETHING I KNOW I ALWAYS HAD ENGINE PROBLEMS WHENEVER I GOT A CARWASH BUT NOTHING LIKE THIS TIME IT'S NOT DRIVABLE AND I HOPE SOMEONE CAN GET EVERYONE A RECALL ON THESE NO GOOD ENGINES OR MOTORS WHATEVER NOW I'M STUCK IN DEBT!!! ITS TICKING AND I DON'T KNOW THE NEXT STEP TO TAKE. *TR
Mileage: 150,049
2004 DODGE DURANGO LIMITED 5.7L HEMI HAD A KNOCKING NOISE, TOOK IT TO THE DEALER AND BASED ON THEIR VISUAL AND HEARING INSPECTION SUSPECTED TO BE THE FLYWHEEL RING; DEALER STATED THAT THEY NEEDED TO TAKE THE TRANS OUT FOR A FINAL ASSESSMENT. DEALER STATED THAT THERE WAS NOT ISSUES WITH ENGINE. A WEEK LATER WHILE DRIVING AT APPROXIMATELY 55MPH A LOUD NOISE AND SMOKE CAME FROM UNDERNEATH THE VEHICLE. THE ENGINE STOPPED AND LOST POWER BREAKS AND POWER STEERING. TOWED THE VEHICLE TO THE DEALER AND I WAS TOLD THAT THERE IS A HOLE IN THE ENGINE BLOCK BY THE 8TH CYLINDER AND ENGINE WAS SIZED. DEALER FOUND METAL PARTS (PISTON ROD PARTS) ALL OVER THE ENGINE COMPARTMENT. CONTACTED CHRYSLER HQ AND I WAS TOLD THAT THERE ARE NO REPORTS OF SUCH FAILURE AND THEY WERE NOT INTERESTED INTO LOOKING AT THIS PROBLEM. THE VEHICLE HAD LESS THAN 106K MILES. THE VEHICLE WAS NOT REPAIRED AS THE REPAIRS (PARTS AND LABOR) EXCEEDED THE BOOK VALUE OF THE VEHICLE. THIS LOOKS LIKE A METALLURGY ISSUE OF THE PISTON ROD AND CHRYSLER SHOULD ADDRESS IT. *TR
Mileage: 105,250
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE MADE A LOUD UNUSUAL NOISE AND FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,000.
Mileage: 86,000
I AM ADDING MY 2004 DODGE DURANGO SLT 5.7 HEMI TO THE GROWING LIST OF THOSE WITH BLOWN ENGINES. LIKE MANY ON THIS SITE MINE WAS WELL TAKEN CARE OF WITH MAINTENANCE PERFORMED AT REGULAR INTERVALS. I BOUGHT IT BRAND NEW AND WAS THE PRIMARY DRIVER FOR NINE YEARS. BESIDES THE RECALL FOR THE ELECTRICAL PANEL, THE ONLY PROBLEM I HAD WITH IT WAS DECREASED RELIABILITY OF THE AIR CONDITIONER AND THE ENGINE STALLING IN THE RAIN. THE FIRST TIME THE ENGINE IDLED POORLY IN THE RAIN WAS AROUND 2009. IT SEEMED TO BE INTERMITTENT AND ANYONE I SPOKE TO ABOUT IT SAID THAT WATER COULD NOT GET IN THE ENGINE AND IT CHECKED OUT FINE. I TRULY ENJOYED DRIVING THIS VEHICLE AND PLANNED TO DRIVE IT UNTIL IT FELL APART, WHICH CAME SOONER THAN EXPECTED. I DROVE FROM FLORIDA TO OHIO AND BACK DEC 2012 AND HAD NO ISSUES AT ALL. ON JULY 12, 2013 I DROVE TO WORK AND HOME WITH A PERFECTLY PERFORMING DURANGO. ON JULY 13, 2013 IT RAINED HEAVILY FOR SEVERAL HOURS AND I STAYED HOME ALL DAY. THE NEXT MORNING WHEN I WENT OUT TO GO TO WORK IT WOULD NOT START. WHEN I TRIED TO START IT ONLY CLICKED AND WOULD NOT TURN OVER. AFTER SEVERAL HOURS OF RESEARCH, A NEW BATTERY, STARTER, AND IGNITION FUSE, WE FINALLY TURNED THE ENGINE MANUALLY TO GET IT STARTED. THAT'S WHEN THE KNOCKING ENGINE WAS REVEALED. THE WATER ENTERING THE ENGINE DURING THE HEAVY RAIN CAUSED THE ENGINE TO HYDRA LOCK AND THAT IS WHY IT WOULD NOT START. I AM TRULY AMAZED AFTER MY RESEARCH ON THIS SITE AND OTHERS THAT THERE HAVE BEEN HUNDREDS OF OTHER 2004 DURANGOS THAT THIS HAS HAPPENED TO THAT CLEARLY PROVES THAT THIS WAS A DEFECT IN THE YEAR MODEL. THE OLDER MODELS LAST FOR 200,000 TO 300,000 MILES. MY HUSBAND HAS A RAM TRUCK WITH 175,000 MILES AND STILL RUNS FINE. I WOULD TRULY HOPE THE COMPANY WOULD RECOGNIZE THIS AND OFFER SOME TYPE OF REIMBURSEMENT TO THE OWNERS OF THESE VEHICLES. THIS INCIDENT CAUSED ME MUCH EMOTIONAL AND FINANCIAL STRAIN. *TR
Mileage: 130,123
IT STARTED WITH WHAT I THOUGHT WAS JUST AN EGR PROBLEM ABOUT TWO YEARS AGO, AND I REPLACED IT. IT KEPT DYING, ESPECIALLY WHEN IT WAS RAINING PRETTY GOOD, AND I THOUGHT SOMETHING WAS GETTING WET. I THOUGHT IT WAS THE STARTER OR BATTERY, AND REPLACED THE BATTERY. A FEW DAYS BEFORE THE LAST INCIDENT, IT DIDN'T WANT TO START AGAIN, SO I THOUGHT I GUESSED WRONG AND WAS GOING TO REPLACE THE STARTER. MAY 3, 2013, ON THE WAY TO WORK, IT STARTED RUNNING REAL ROUGH, AND THE CHECK ENGINE LIGHT STARTED FLASHING. IT WAS RAINING VERY HARD. I PULLED OVER, AND SMELLED BURNED OIL, AND THEN SAW A MULTICOLORED SHEEN ON THE WET, RAINY PAVEMENT. THE ENGINE DIED BEFORE I GOT THE HOOD UP. I CAN START IT, BUT IT SOUNDS LIKE SOMEONE IS INSIDE WITH A HAMMER. THE GUY THAT TOWED IT SAID IT THREW A ROD OUT THE DRIVER SIDE OF THE ENGINE, BY THE MOTOR MOUNT. IT STARTS, BUT SOUNDS LIKE SOMEONE IS INSIDE THE ENGINE WITH A HAMMER. FROM WHAT IT SOUNDS, THE ROD BROKE, AND WENT THROUGH THE SIDE OF THE ENGINE. WITH ALMOST 700 COMPLAINTS, SOMETHING SHOULD BE ABLE TO BE DONE. I OWE ALMOST $8000 ON THIS CAR, AND IT WILL COST AT LEAST HALF OF THAT TO FIX IT. IT ISN'T WORTH ANYTHING THE WAY IT IS, AND IT COSTS MORE TO FIX IT THAN IT IS PROBABLY WORTH. A SIMPLE INTERNET SEARCH BRINGS UP ALL OF THESE SAME SYMPTOMS FOR THIS 5.7L HEMI ENGINE, WITHOUT EVEN MENTIONING THE ISSUES. THERE ARE THAT MANY PROBLEMS WITH IT. IT ISN'T A SAFETY ISSUE WHEN YOU LOSE ALL POWER STEERING, BRAKES, AND POUR OUT OIL AT HIGHWAY SPEEDS IN THE RAIN? PLEASE DO SOMETHING. THANK YOU. *TR
Mileage: 126,050
WHEN STARTING ENGINE PISTON CONNECTING ROD BROKE, THIS IS A PROBLEM WITH THE 2004 DURANGO WITH THR 5.7 HEMI ENGINE. *TR
Mileage: 109,000
VEHICLE WAS RUNNING FINE UNTIL STORM CAME THROUGH DUMPING CONTINUOUS RAIN ON VEHICLE. I WENT TO MOVE THE VEHICLE LATER THAT DAY AND NOTICED STANDING WATER ON DRIVERS SIDE FLOORBOARD/CARPET. IT WAS SOAKED! I WENT TO START THE ENGINE IT DIDN'T RESPOND INITIALLY SO I TURNED IGNITION BACKWARDS (OFF DIRECTION) AND TRIED TO RESTART. AT THAT MOMENT IT STARTED VERY ROUGH AND MADE A LOUD NOISE FROM THE ENGINE AND CONTINUALLY DOES SO WHENEVER IT IS STARTED NOW. I CAN'T AND DON'T DRIVE IT. LOOKING CLOSER UNDER THE HOOD APPARENTLY WATER IS GETTING INSIDE THE ENGINE COMPARTMENT WHEN IT RAINS. THE BLACK MATERIAL LINING UNDER THE HOOD WAS SOAKED ALSO. ON THE ENGINE THERE WERE WATER DROPLETS AND MOST COMPONENTS OF THE ENGINE HAD DRIED WATER MARKS/STREAKS THROUGHOUT THE COMPARTMENT.
Mileage: 122,226
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE MOTOR SUDDENLY FAILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT A ROD IN THE MOTOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Mileage: 137,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE IGNITION, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED EXCESSIVE OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Mileage: 98,000
WENT TO START UP THE DURANGO TO GO TO THE DOCTORS. HEARD A LOT OF THUMPING AND SHUT IT OFF IMMEDIATELY. MY DAD HEARD THE NOISE AND CAME OVER TO LOOK AT IT. LOOKED UNDERNEATH THE DURANGO AND SAW PIECES OF THE ENGINE SITTING IN THE STREET. ALSO SAW A SMALL CHILD'S FIST SIZE HOLE IN THE ENGINE. MY DAD IS A MECHANIC SO THIS DURANGO WAS KEPT IN GOOD SHAPE, OIL CHANGED EVERY 3,000 MILES. THIS IS A MANUFACTURE FLAW THAT CHRYSLER NEEDS TO ADDRESS. *TR
Mileage: 85,725
WENT TO START MY DURANGO, HEARD A BUNCH OF THUMPING, TURNED IT OFF AND LOOKED UNDER THE VEHICLE AND FOUND 3 PIECES OF THE ENGINE. *TR
Mileage: 85,725
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE MADE A LOUD UNUSUAL NOISE AND THE CONTACT NOTICED A HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TR
Mileage: 84,000
AFTER A NIGHT OF HEAVY RAIN, I WENT OUT TO START MY DURANGO, AND THE ENGINE HAD SEIZED UP. AFTER THREE OR FOUR TRIES, IT STARTED, BUT WAS BANGING AND KNOCKING. I HAD IT TOWED, AND WAS TOLD THE ENGINE HAD FAILED, WITH A BEND OR BROKEN ROD. HAD TO HAVE THE ENGINE REPLACED. I HAD DONE THE OIL CHANGE EVERY 3000 MILES, AND TAKEN GOOD CARE OF THIS VEHICLE. I HAVE READ OF MANY OTHER'S THAT HAVE HAD THE SAME PROBLEM WITH ENGINE FAILURES ON THIS PARTICULAR MODEL. I AM WAITING TO FIND OUT IF WATER HAD GOTTEN INTO THE ENGINE SOMEHOW, OR IF A POOR QUALITY ROD WAS THE PROBLEM. *TR
Mileage: 107,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE SHE HEARD A LOUD NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE HAD THROWN A ROD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Mileage: 105,000
I WAS DRIVING DOWN THE ROAD, I PRESSED THE GAS AND I HEARD THE LOUD NOISE SOUNDED LIKE A FLAT TIRE, I PULLED OVER, OPENED THE HOOD AND SAW A LITTLE OIL SPLATTERED ON THE MOTOR (NO OIL DRIPPING) AND I HAD IT TOWED TO 2 DIFFERENT PLACES, THE FIRST PLACED SAID I NEEDED A MOTOR AND THEN I TOWED IT TO THE DODGE PLACE HERE IN TOWN. THEY SAID IT HYDROLOCKED, FROM WATER GETTING IN THE MOTOR FROM THE WINDSHIELD, THEY SAID THEY BELIEVED WATER HAD GOTTEN IN A HEAD GASKET. NOW I'M JUST WAITING FOR A ANSWER. *TR
Mileage: 128,000
I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC. AFTER ACCELERATING TO FOR A SECOND, THE ENGINE MADE A LOUD NOISE AND STARTED SHAKING BADLY. I PULLED OFF THE ROAD IMMEDIATELY AND TURNED OFF THE VEHICLE. WHEN I LOOKED UNDER THE HOOD, OIL WAS DRIPPING OFF THE DRIVERS SIDE OF THE ENGINE. AFTER LOOKING UNDER THE VEHICLE I COULD SEE A LARGE HOLE (ABOUT THE SIZE OF A CHILD'S HAND) IN THE ENGINE BLOCK. THE DURANGO SUFFERED CATASTROPHIC ENGINE FAILURE. THE PISTON ROD HAS BROKEN AND PUNCTURED A HOLE IN THE SIDE OF THE ENGINE. IT WAS A RAINY DAY AND HAD BEEN RAINING A LOT IN THE PREVIOUS DAYS. ONLY AFTER THIS HAPPENED, I DID SOME CHECKING ON THE INTERNET. I HAVE FOUND THIS TO BE A MAJOR PROBLEM WITH THE 2004-2005 DURANGOS WITH THE 5.7 HEMI ENGINE. THE WINDSHIELD COWL LEAKS WATER ONTO THE ENGINE, THE WATER LEAKS INTO THE ENGINE AND CAUSES THE PISTON RODS TO RUST AND WEAKEN. THIS CAUSES FAILURE WITHOUT NOTICE. DODGE KNEW OF THIS PROBLEM AND CHANGED THE WINDSHIELD COWL SOMETIME IN 2005-2006. THIS VEHICLE WAS EXTREMELY WELL TAKEN CARE OF. NOTHING BUT SYNTHETIC OIL WENT INTO THIS ENGINE. A COUPLE OF YEARS AGO, I TOOK MY DURANGO TO A MECHANIC BECAUSE I THOUGHT I COULD SMELL GASOLINE ON THE OIL CAP. I WAS TOLD THAT THE SMELL IS MOST LIKELY FROM WATER GETTING INTO THE ENGINE. MOST LIKELY FROM THE INTAKE AND THAT I WAS NORMAL. NOW I KNOW THAT IT WAS WATER GETTING INTO THE ENGINE, A LOT MORE THAN A LITTLE MOISTURE COMING IN THROUGH THE AIR INTAKE. THIS IS A MAJOR DESIGN FLAW!! EVERY 2004 DURANGO WITH THE 5.7 WILL BLOW THE ENGINE IF IT GETS EXPOSED TO RAIN OR CAR WASH!! PLEASE, SOMETHING NEEDS TO BE DONE BY DODGE. *TR
Mileage: 116,000
AFTER DOING EXTENSIVE RESEARCH ON THE ISSUES ASSOCIATED WITH MY VEHICLE, I AM DISGUSTED TO FIND OUT HOW COMMON THEY ARE ON THIS MAKE/MODEL/YEAR. BEING A PARENT OF FOUR CHILDREN, TWO SETS OF TWINS, WHO ARE OF TODDLER AND SCHOOL AGE, I HAVE ALWAYS BEEN COMPELLED TO MAINTAIN MY DURANGO. NOT TO MENTION BECAUSE IT HAD ALOT OF MILES, I FACTORED INTO MY BUDGET HIGH-MILEAGE MAINTENANCE AS SCHEDULED. SEVERAL TIMES MY DURANGO HAS STALLED OR HESITATED TO START DURING THE RAIN. THE PROBLEM COULD NEVER BE PIN POINTED, BUT READING WHAT I RESEARCHED I NOW UNDERSTAND THE ISSUE INVOLVED MY COWL PANEL. MOVING ON TO THE MOST MAJOR OF MY ADDED STRESS...I JUST HAD AN OIL CHANGE COMPLETED 2-3 WKS AGO. I WAS PICKING MY 2YR OLDS UP FROM DAYCARE ON FRIDAY. I PROCEEDED TO THE STOP LIGHT WHICH WAS LESS THAN 200 FEET AWAY WHEN I HEARD THIS LOUD BANGING/KNOCKING NOISE OUT OF NOWHERE!! I WAS HORRIFIED SO I PULLED OVER AND SHUT MY CAR OFF. I NOTICED THAT THERE WAS A TRAIL OF OIL ON THE GROUND COMING FROM UNDERNEATH. I THEN CALLED MY HUSBAND TO EXPLAIN WHAT HAD JUST OCCURRED, A FAMILY MEMBER FOR AN ALTERNATE RIDE, AND A TOWING COMPANY. AFTER HAVING THE SHOP THAT PERFORMED THE OIL CHANGE TAKE A LOOK AT IT, I WAS TOLD THAT I WOULD NEED A NEW ENGINE BECAUSE THERE WAS NOW A HOLE IN MY ENGINE FROM A ROD BEING THROWN. I WAS EMOTIONALLY DISTRAUGHT FOR THIS TO HAPPEN ME OUT OF THE BLUE. NOT ONLY BECAUSE I AM NOT SITTING ON THOUSANDS OF DOLLARS TO SPEND ON A NEW ENGINE, BUT BECAUSE THIS HAPPENED ON AN EXTREMELY WELL-MAINTAINED VEHICLE...HOW?? I AM NOW HAVING TO PAY FOR A RENTAL EVERY WEEK. I TRULY BELIEVE SOMETHING SHOULD BE DONE TO CORRECT SUCH A COMMON ISSUE WITH THESE MAKE/MODEL/YEAR VEHICLES. IF MORE THAN ONE PERSON HAS THE EXACT SAME PROBLEM THAN THERE IS SOMETHING WRONG WITH THE MANUFACTURE, NOT THE DRIVERS. I FEEL THAT THESE ENGINES SHOULD BE REPLACED AT THE EXPENSE OF THE DEALER/MANUFACTURE. *TR
Mileage: 236,988
MY HUSBAND AND I WERE EXITING THE SUBDIVISION ON OUR WAY TO WORK AFTER DROPPING OUR CHILDREN OFF AT DAYCARE. WE MERGED THROUGH THE MIDDLE LANE AND ONTO THE MAIN STREET AT ABOUT 25-30 MILES PER HOUR WHEN ALL OF A SUDDEN WE HEARD A LOUD NOISE AND THE CAR SHUT DOWN. AFTER WAITING FOREVER FOR ROADSIDE TO COME AND GET US AND TAKE OUR CAR TO THE SHOP, THEY DETERMINED THAT THE ENGINE WAS GONE. WE WERE VERY ACCURATE WITH OIL CHANGES AND GETTING OUR CAR SERVICED AT THE DODGE DEALERSHIPS SO THIS WAS NOT DUE TO ANYTHING WE FAILED TO GET SERVICED. THERE SHOULD DEFINITELY BE A RECALL ON THESE VEHICLES. WHAT IS THE POINT OF PAYING $30 FOR OIL CHANGES AND MANY OTHER SERVICES AND FEES IF THE ENGINE IS GOING TO LOCK UP ANYWAYS?! NOW WE ARE STUCK WITH A CAR NOTE WHICH WE CANNOT AFFORD TO PAY BECAUSE WE ARE PAYING $600 A MONTH FOR A RENTAL. SO NOW THERE WILL MOST LIKELY BE A REPOSSESION ON OUR CREDIT. WHO SHOULD BE RESPONSIBLE FOR THIS?! WHERE IS THE DURABILITY IN THESE VEHICLES!!! *TR ## VIN FAILED ##
Mileage: 140,000
WE BOUGHT THIS VEHICLE IN AUG 2012. THE FIRST TIME DRIVING ON THE EXPRESSWAY TO WORK IN A HEAVY RAIN STORM MY DURANGO WANTED TO STALL EVERY TIME I TOOK MY FOOT OFF THE GAS PEDAL. WHEN I FINALLY GOT OFF AT THE EXIT TO THE TRAFFIC LIGHT I OF COURSE WAS STOPPED THE ENGINE WAS SHAKING AND TRYING TO STALL I HAD TO KEEP MY CAR IN NEUTRAL AND MY OTHER FOOT ON THE BRAKE. WHEN I FINALLY GOT TO WORK IT DID ACTUALLY STALL. AFTER WORK THAT DAY IT MUST'VE DRIED UP ENOUGH BECAUSE IT STARTED AND RAN FINE. AFTER RESEARCHED WE READ YOU SILICONE THE COWL WHICH MY HUSBAND DID DO AND IT DIDN'T HELP AT ALL. IT HAS STALLED SEVERAL TIMES NOW AFTER YOU TAKE YOUR FOOT OFF THE GAS ONE TIME IT STALLED. IN THE CAR WASH AND WOULDN'T RESTART UNTIL A COUPLE CRANKS LATER. THIS IS AN EXTREME SAFETY HAZARD I CAN NOT DRIVE WITH MY FOOT ALWAYS ON THE GAS. WE HAVE ASKED THE DEALER SEVERAL TIMES AND THEY PRETEND LIKE WE HAVE NO IDEA WHAT WE'RE TALKING ABOUT MY HUSBAND EVEN TOLD THEM HE'D BE HAPPY TO DRIVE IT UP THERE POUR WATER ON THE WINDSHIELD SO THEY CAN SEE WHAT'S HAPPENING. COULD YOU PLEASE LOOK INTO THIS I WILL BE MORE THAN HAPPY TO LET YOU DRIVE MY DURANGO IF YOU NEED A TEST VEHICLE. *TR
Mileage: 160,000
I TOOK MY VEHICLE IN FOR AN OIL CHANGE, THE REPAIR REP CALLED TO TELL ME THAT THERE WAS A LOUD KNOCKING/TICKING SOUND WHEN HE STARTED THE ENGINE. I DROPPED THE VEHICLE OFF THE NIGHT BEFORE AND THERE WAS NO KNOCKING OR TICKING SOUND. AFTER CONTACTING MY WARRANTY COMPANY AND GIVEN THE REPAIR SHOP PERMISSION TO BREAK DOWN THE VEHICLE OVER THE PAST 3 WEEKS THAT MY TRUCK HAS BEEN IN THE SHOP, THEY NOW ARE TELLING ME THAT THE PISTON/ROD IS BROKE AND IS LYING IN THE OIL PAN. I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A MAJOR PROBLEM OCCURRING WITH DODGE DURANGO'S. WHY HASN'T THERE BEEN AN INVESTIGATION DONE AND RECALLS ON THIS MATTER? IT CAN'T BE A COINCIDENCE THAT A WIDE SPREAD OF DURANGO OWNERS ARE HAVING THIS PROBLEM, WHICH IS RESULTING IN SEVERAL THOUSANDS OF DOLLARS IN REPAIRS AND ENGINE REPLACEMENT AT THE CUSTOMERS EXPENSE BECAUSE THESE WARRANTY COMPANIES ARE RIPPING PEOPLE OFF COVERING LITTLE OR NOTHING OF THE COST IN REPAIRS AND REPLACEMENT. *TR
I BOUGHT THIS VEHICLE IN MARCH 2012. I STARTED NOTICING THAT DURING A HEAVY RAIN OR A CAR WASH THAT IT WOULD BOG DOWN, IDLE ROUGHLY. I TOOK THE VEHICLE IN FEB 2013 TO HAVE IT LOOKED AT SINCE I HAD BEEN STRANDED IN PARKING LOTS, THE SIDE OF THE ROAD AND ACTUALLY GOT STUCK IN A CAR WASH BECAUSE MY VEHICLE CUT OFF. THE MECHANIC TOLD ME THAT MY COWL PANEL NEEDED TO BE REPLACED, BASICALLY THIS PART WAS NOT DESIGNED CORRECTLY AND RAIN WATER OR WATER FROM A CAR WASH WAS DRAINING INTO MY ENGINE. HAD THE PART REPLACED FOR A WONDERFUL PRICE OF $236.00. I STARTED EXPERIENCING THE SAME PROBLEM AGAIN AT THE END OF APRIL, PICKED MY KIDS UP FROM SCHOOL AND WAS STRANDED IN A PARKING LOT FOR AN 1HR BC OF THE HARD RAIN. TOOK MY VEHICLE BACK ON MAY 6TH TO THE VENDOR MECHANIC(STILL UNDER A WARRANTY, DOESN'T HELP:( ) AND I WAS TOLD THAT THE PART HAD BEEN REPLACED THAT IT SHOULD WORK, COULDN'T FIGURE OUT WHY IT WASN'T WORKING. CONTACTED CHRYSLER ASKING IF THERE WAS SOMETHING THAT COULD BE DONE, CHRYSLER DOESN'T UNDER STAND WHY THIS NEWLY DESIGNED PART IS NOT WORKING. SO I HAVE AT THIS TIME, 2 MECH/TECH'S TELLING ME THAT THEY CANT FIX THE PROBLEM BECAUSE THE PART SHOULD WORK. TRIED AN ALTERNATE METHOD WITH WEATHER STRIPPING AND SILICONE TO PLUG UP THE HOLES. I PICK SAID VEHICLE UP FROM THE SHOP ON MAY 8TH, DRIVE 3.2 MILES TURN ON MY STREET AN MY VEHICLE COMPLETELY CUTS OFF! CAN NOT GET IT TO CRANK BACK. CALL THE MECHANIC SHOP BACK EXPLAIN TO THEM WHAT HAPPENED TAKE IT BACK THE NEXT DAY THEY BELIEVE THAT IT IS THE THROTTLE BODY, MY WARRANTY WONT COVER IT. HAVE MY VEHICLE TOWED TO DODGE AND BECAUSE OF THIS COWL PANEL LEAK MY INTAKE GASKETS ARE MESSED UP AND THE CM FRONT AND BACK NEED TO BE FLASHED AND RESET, TOTALING OUT TO BE $870.00 BUT STILL CANT FIX THE COWL PANEL. IM DAMNED IF I DO DAMNED IF I DON'T. THIS IS A HUGE SAFETY CONCERN, I NEED SOMEONE TO START TAKING THIS MATTER SERIOUSLY. *TR
Mileage: 88,000
I TURNED THE KEY TO START THE DURANGO AND IT ACTED LIKE IT HAD A LOW BATTERY. I TRIED AGAIN AND IT STARTED, BUT THE ENGINE BEGAN TO KNOCK BADLY. I HAVE IT NOW AT THE MECHANIC AND BEGINNING TO LOOK LIKE WILL NEED NEW MOTOR. I CAN PROVIDE MORE INFO LATER. I FOUND ON THE NET OTHERS HAVE HAD THE SAME TYPE PROBLEM AND THOUGHT I WOULD REPORT THIS. I HAVE ONLY HAD THIS CAR ABOUT A MONTH AGO. I HAVE DRIVEN IT WITH NO PROBLEMS AND NO NOISES IN THE ENGINE. MY SON, WHO IS A MECHANIC, SAYS IT SOUND FREAKISH FOR I HAD NO WARNING SIGNS. HE IS HIGH ON THE 5.7 ENGINE. I HAVE NOT CONTACTED ANYONE FOR I KNOW THE CAR IS OUT OF WARRANTY AND I BOUGHT IT AS IS, BUT DO NOT FEEL THE DEALER UNLOADED ON ME. THE DURANGO SEEMED FINE UNTIL THAT POINT. I TOO, MIGHT SHOULD ADD THAT DURING THE WEEK, WE HAD RECEIVED ABOUT THREE INCHES OF RAIN, AND FROM WHAT I HAVE READ THIS MIGHT BE A FACTOR AS IT LOOKS LIKE THERE HAD BEEN A PROBLEM WITH THIS MODEL WITH A COWEL THAT WAS NOT DOING ITS JOB. *TR
Mileage: 100,000
ENGINE WOULD NOT START IN THE RAIN. WHEN I TRIED AGAIN ON A SUNNY DAY, ENGINE STARTED AND THEN A VERY LOUD METALLIC CLICKING SOUND CAME FROM THE ENGINE. MECHANIC SAYS BROKEN SLEEVE OR ROD, AND I PROBABLY NEED A NEW ENGINE. THIS SEEMS TO BE PRETTY COMMON: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1DD4B2/238. *TR
Mileage: 120,000
WENT TO A DRIVE-THROUGH CAR WASH ... WHILE CAR WAS RINSING - LOTS OF WATER - THE ENGINE LIGHT CAME ON AND THE ENGINE STARTED IDLING ROUGHLY. I GOT OUT OF THE WASH AND GOT ON TO THE HIGHWAY WITH THE ENGINE STILL CUTTING OUT SPORADICALLY. I DROVE ABOUT A MILE AND THE ENGINE SMOOTHED OUT, BUT THEN I HEARD A WARNING BELL AND NOTED THAT MY ENGINE TEMP HAD SHOT UP. I IMMEDIATELY PULLED OVER. ENGINE COOLANT WAS EVERYWHERE. I REFILLED WITH NEW COOLANT AND WATER AND STARTED THE ENGINE ... DROVE ABOUT ANOTHER MILE AND THE "HOT ENGINE" LIGHT CAME ON. I IMMEDIATELY PULLED INTO A PARKING LOT. CALLED FOR A WRECKER AND HAD THE CAR TOWED IN. DIAGNOSED AS A BLOWN HEAD GASKET. $6000 FOR ANOTHER ENGINE. I HAVE SEEN ON OTHER DODGE FORUMS WHERE THESE ENGINES HAVE FAILED AFTER DRIVING IN THE RAIN, OR HAVING DRIVEN THROUGH STANDING WATER. I SIMPLY WENT THROUGH A CAR WASH. THIS IS A KNOWN PROBLEM (WATER INTRUSION IN THE ENGINE DUE TO A POORLY DESIGNED ENGINE COWLING) ON THE 2004 HEMI - ACCORDING TO LOCAL DODGE DEALER. *TR
Mileage: 140,000
LOUD NOISE EMANATES FROM THE BOTTOM OF THE TRUCK FOLLOWED BY SMOKE. ENGINE GOES DEAD. TRIED RESTARTING, BUT TO NO AVAIL. TOWED VEHICLE TO DEALERSHIP ONLY TO BE TOLD THAT A PISTON CAME OFF AND BLEW A WHOLE IN THE ENGINE. AS A RESULTS, A WHOLE NEW ENGINE IS REQUIRED. ENGINE HAD NO SLUDGE WHATSOEVER AND WELL MAINTAINED. THIS ALMOST CAUSED AN ACCIDENT AS IT WAS RUSH HOUR AND VEHICLES WERE BEHIND. 2004 5.7L HEMI LIMITED *TR
Mileage: 106,001
I WAS DRIVING THE VEHICLE ON AN INTERSTATE DURING A PRETTY HEAVY THUNDERSTORM. I NOTICED THAT THE VEHICLE WAS STARTING TO HESITATE AND LOSE POWER. AS I STARTED TO SLOW THE VEHICLE DOWN TO PULL OVER THE ENGINE QUIT AT ABOUT 50 MPH. THANKFULLY I WAS ON A STRAIGHT PART OF THE ROAD AND WITHOUT POWER I WAS ABLE TO GUIDE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH OUT AN INCIDENT. AFTER WAITING OUT THE STORM TO PASS ON THE SIDE OF THE INTERSTATE, WITH TRAFFIC FLYING BY, I WAS ABLE TO GET THE VEHICLE RESTARTED AFTER SOME HESITATION AND DRIVE IT HOME. DURING THE NIGHT THE VEHICLE SAT IN THE DRIVEWAY WHILE WE HAD SOME PRETTY GOOD RAINFALL IN THE AREA. THE NEXT MORNING I WENT AND ATTEMPTED TO START THE VEHICLE TO GO TO WORK. THE ENGINE TURNED OVER, IT STARTED, FOLLOWED BY A GRINDING NOISE AND THEN THE MOTOR QUIT AND HASN'T STARTED SINCE. AFTER HAVING THE VEHICLE LOOKED OVER WE HAVE FOUND THAT TWO OF THE CYLINDERS HAD QUITE A BIT OF WATER IN THEM WHICH HAD APPEARED TO HYDRO LOCK THE ENGINE. DODGE NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE AND STOP PUSHING THE BLAME AND COST OFF ON TO THE VEHICLE OWNERS. THIS IS A HUGE DESIGN FLAW AND SAFETY ISSUE. *TR
I HAVE A 2004 DODGE DURANGO SOMETIME LAST WEEK THERE WAS A HEAVY RAIN, I WENT OUT TO START MY TRUCK AND IT WOULD NOT START. LATER THAT DAY IT STARTED BUT THERE WAS A LOUD HORRIBLE NOISE.. I FOUND OUT TODAY THE MOTOR IS GONE. THIS HAPPENED BEFORE WHEN IT RAINED IT DIDN'T START FOR A WHILE AND THEN STARTED LATER. THE ENGINE IS VERY EXPENSIVE AND SEEMS LIFE WHEN THERE IS HEAVY RAIN THE TRUCK STALLS NOW IT'S COMPLETELY GONE. *TR
ENGINE CONNECTING ROD FAILURE ON WELL MAINTAINED ENGINE DURING STARTING UP IN THE MORNING. RAIN OCCURRED DURING MOST OF THE NIGHT. *TR
Mileage: 123,000
ENGINE HYDROLOCKED DUE TO EXCESSIVE WATER POURING FROM THE WINDSHIELD ONTO THE ENGINE CAUSING WATER TO PENETRATE THE CYLINDERS. VEHICLE WOULD STALL WHEN DRIVING IN THE RAIN OR IN A CARWASH. WELL MAINTAINED AND OIL CHANGED FREQUENTLY. NOW VEHICLE IS WORTHLESS DUE TO DODGE DESIGN FLAW OR FAULTY PARTS. *TR
Mileage: 150,722
MY 2004 DODGE DURANGO WAS GARAGE KEPT FOR THE FIRST 8 YEARS OF ITS LIFE. WE RECENTLY MOVED IT TO BE PARKED OUTSIDE AND IT BEGAN TO HAVE TROUBLE STARTING. IT WAS DIAGNOSED AS HYDROLOCKING, BUT THEY COULD NOT REPRODUCE IT AT MY REPAIR SHOP. AFTER SITTING OUTSIDE AGAIN, STARTING CAUSED A THROWN ROD RUINING THE ENGINE AND BLOCK. IT REQUIRES A NEW ENGINE. I HAVE FOUND OUT THAT MY NEIGHBOR HAD THE SAME THING HAPPEN. HIS VEHICLE WOULD HESITATE WHEN GOING THROUGH CAR WASHES, THEN ONE DAY THREW A ROD WHEN STARTING. MANY OTHER INSTANCES SEEM TO BE SIMILAR IN ONLINE POSTS. PLEASE INVESTIGATE THIS FLAW IN THE 2004 DODGE DURANGO VEHICLES. THIS IS A FINANCIALLY DEVASTATING SITUATION FOR FAMILIES. *TR
Mileage: 124,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, HE HEARD A LOUD NOISE EMANATING FROM THE ENGINE THAT SOUNDED LIKE ROCKS WERE UNDER THE HOOD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
Mileage: 160,000
MY DODGE DURANGO 2004 WITH A 5.7 HEMI ENGINE WAS ONLY DRIVEN LOCALLY AND BARELY HAD 60,000 MILES ON IT WHEN I WENT TO START IT UP IN THE MORNING THERE WAS A LOUD BANGING/KNOCKING SOUND, I IMMEDIATELY TURNED OFF THE CAR. ONCE WE HAD IT TOWED TO A MECHANIC, AFTER INSPECTING THE ISSUE, IT WAS A ROD THAT HAD BROKE OFF AND PUT A HOLE IN THE SIDE OF MY ENGINE. ALL OF THE VEHICLE MAINTENANCE HAS BEEN UP TO DATE AND I HAD PURCHASED THE VEHICLE BRAND NEW. WITH ONLY 60,000 MILES ON THE VEHICLE , I WAS EXTREMELY SURPRISED AND VERY UPSET TO FIND OUT THAT I NEEDED TOO REPLACE THE ENGINE. I HAVE NOT HAD ANY PROBLEMS WITH MY VEHICLE UP TO THIS POINT AND AFTER RESEARCHING THE ISSUE, FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER DURANGO HEMI OWNERS WITH THE SAME PROBLEM HAPPENING. SOMETHING NEEDS TO BE DONE ABOUT THIS, A CARS ENGINE SHOULD NOT HAVE TO BE REPLACED WITH JUST 60,000 MILES ON IT WITH NO PRIOR PROBLEMS AND ALL MAINTENANCE BEING TAKEN CARE OF THROUGH THE YEARS WITH AN ORIGINAL OWNER! *TR
Mileage: 60,000
SINCE I BOUGHT THE VEHICLE IN 2005, THE GLASS ON BACK HATCH SHATTERED 6 MONTHS AFTER I BOUGHT IT, THE ELECTRONIC PANEL WENT OUT, THE MAP SENSOR, IDLER PULLEYS (CAR WAS TWO YEARS OLD), CAR STALLS IN HEAVY RAIN/AT CAR WASH ALWAYS- HAVE HAD IT TOWED, EXHAUST MANIFOLDS BEEN WORKED ON, WATER PUMP, RADIATOR, HEATER CORE, INTAKE VALVE SPRING, RUST BUBBLES ON PAINT CAR WAS ONLY 2 YEARS OLD. YESTERDAY, WHILE DRIVING MY CHILDREN TO ACTIVITIES, CAR MADE TICKING SOUND & SOUNDED FUNNY PRESSING ON THE GAS & SITTING AT LIGHT- I IMMEDIATELY DROVE TO MUFFLER MAN THINKING IT WAS THE MUFFLER. TO MY SURPRISE, I WAS TOLD LIFTERS COLLAPSED AND NEED TWO SETS OF LIFTERS/ HEAD GASKETS, WHOLE ENGINE HAS TO BE TAKEN APART, COST IS $1,500.00. I THOUGHT A HEMI ENGINE WAS SUPPOSED TO BE THE BEST. THIS CAR HAS BEEN A MONEY PIT SINCE I BOUGHT IT AND FOR EVERYONE ELSE TOO AFTER THE COMMENTS I HAVE READ. I WILL NEVER PURCHASE A DODGE VEHICLE AGAIN. TOO MANY THINGS HAVE REPLACED ON THIS CAR I CAN'T EVEN BEGIN TO TELL YOU, IT IS IN PREVIOUS LETTERS SENT TO CHRYSLER-AND IT ISN'T JUST ME. I MAINTAINED THIS VEHICLE, GOT REGULAR OIL CHANGES, ETC. AND IT BACKFIRED ON ME. I REALIZE IT IS 10 YEARS OLD AND WE PUT A LOT OF HIGHWAY MILES ON THE CAR TAKING FAMILY VACATIONS AND EVERY FAMILY VACATION, THERE HAS BEEN A CAR PROBLEM. I PUT SO MUCH MONEY INTO THIS CAR, I CAN'T SAVE UP ENOUGH TO GET ANYTHING NEW. I KNOW FAMILY MEMBERS THAT HAVE CARS 10-15 YEARS OLD AND HAVEN'T PUT A DIME INTO THEIR CAR, OTHER THAN MAINTENANCE, NEW TIRES, OIL CHANGES, ETC. I CANNOT EXPRESS THE AMOUNT OF STRESS THIS CAR HAS PUT ON ME. IT HAS LEFT ME STRANDED ON SEVERAL OCCASIONS WITH MY KIDS IN THE CAR. NOT RELIABLE WHATSOEVER, WOULD NEVER PURCHASE A DODGE/CHRYSLER PRODUCT AGAIN. EVERY TIME I TAKE IT SOME WHERE, THE MECHANICS ALWAYS MENTION THE POOR DESIGN OF THE ENGINE. *TR
Mileage: 170,000
WENT OUT TO START 2004 DODGE DURANGO MORNING AFTER A HEAVY RAIN, TURNED KEY AND ROD WENT THRU BLOCK. HAD PROBLEMS WITH IT WHEN IT RAINED (CAUSED MULTIPLE MISFIRES) FOUND OUT LATER AFTER THE ENGINE BLEW THAT THE COMPANY WAS AWARE OF THE COWL LEAKAGE PROBLEM THAT ALLOWS WATER TO LEAK ONTO MOTOR. THINK THERE SHOULD OF BEEN A RECALL OR LETTER ADVISING US THIS NEEDED FIXED. EVIDENTIALLY THESE COMPLAINTS AREN'T BEING READ OR NO ONE IS PAYING ATTENTION TO THEM. GUESS WERE ALL SCREWED BY DODGE. VEHICLE WAS MAINTAINED PROPER EVERY 3000 MILES JUST FOR INFORMATION DODGE WILL NOT HELP ANYONE IF ENGINE IS OUT OF WARRANTY, THEY WILL TELL YOU YOUR ON YOUR OWN. SALE, SALE, SALE, YOUR DODGE DURANGO AND DON'T BUY ANOTHER ONE. SALE IT AND DON'T KEEP BECAUSE IT WILL HAPPEN AGAIN. BY SELLING IT THE PROBLEM IS THEN SOLVED BECAUSE DODGE OR THESE GUYS WONT DO ANYTHING FOR YOU. *TR
Mileage: 180,000
AFTER A SNOW STORM AND THE SNOW MELTED, WHEN I ATTEMPTED TO START IT, THE STARTER WAS GRINDING. THE ENGINE WAS HYDROLOCKED AND BROKE THE CONNECTING ROD FOR #3 CYLINDER. SUBSEQUENT INVESTIGATION TURNED UP A TECH BULLETIN (NOT MANDATORY RECALL) TO REPLACE COWL AT THE BASE OF THE WINDSHIELD DUE TO WATER LEAKAGE ONTO THE TOP OF THE ENGINE WHICH CAN CAUSE MISFIRING. I NEVER RECEIVED NOTICE OF THIS TECH BULLETIN OR THE POTENTIAL CATASTROPHIC CONSEQUENCES OF NOT IMPLEMENTING IT. THERE WAS NO INDICATION THE DEFECTIVE COWL COULD CAUSE TOTAL ENGINE FAILURE IN THE TECH BULLETIN. THE MELTING SNOW SEEPED INTO THE #3 CYLINDER, POSSIBLY FROM A FAILED INTAKE MANIFOLD SEAL OR WARPED INTAKE MANIFOLD (YET TO BE DETERMINED), AND CAUSED HYDROLOCK. I FOUND EVIDENCE OF A SMALL AMOUNT OF WATER IN THE OIL PAN WHICH LEAKED FROM #3 CYLINDER. I ALSO FOUND WATER UNDER THE INTAKE MANIFOLD NEAR THE #3 CYLINDER. THIS IS A SAFETY ISSUE BECAUSE A BROKEN CONNECTING ROD USUALLY PUNCHES A HOLE IN THE BLOCK CAUSING OIL TO SPILL ON THE ROAD! THIS WAS A 5.7L HEMI. THE ENGINE NEEDED TO BE COMPLETELY REBUILT. *TR
Mileage: 120,000
2004 DODGE DURANGO WITH 5.7 HEMI,WOULD ALWAYS EXPERIENCE A SLIGHT ENGINE MISS AFTER A HARD RAIN AND VEHICLE WOULD SHUT OFF WITH ENGINE MISS IF RAN THROUGH AN AUTO CAR WASH. HAD A VERY HEAVY RAIN LAST NIGHT, RAN VEHICLE APPROXIMATELY 50 MILES TODAY WITH NO REAL NOTICEABLE PROBLEMS. FELT SLIGHT ENGINE MISS WHILE SITTING AT IDLE. ON MY HOME FROM PICKING UP OUR DAUGHTER FROM SCHOOL, WITH NO WARNING THE ENGINE BLEW A ROD OUT THE SIDE OF THE BLOCK ON THE PASSENGERS SIDE OF THE VEHICLE. FROM READING SEVERAL DIFFERENT FORUMS IT APPEARS THIS A COMMON PROBLEM WITH THIS MODEL. HAVE ALWAYS HAD SERVICE MAINTENANCE PERFORMED EVERY 3,000 MILES! SOUNDS LIKE A MANUFACTURES DEFECT CAUSING ENGINE TO BLOW ROD AT SAME LOCATION ON MULTIPLE VEHICLES! EVERY VEHICLE IN OUR DRIVEWAY IS A DODGE BRAND, MOPAR RUNS THROUGH OUR VEINS. CHRYSLER CORP. KNOWS THEY HAVE A COMPONENT FAILURE ISSUE WITH THIS YEAR AND ENGINE COMBINATION AND IT IS TIME THEY DO SOMETHING ABOUT IT BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I WAS VERY FORTUNATE TO GET MY VEHICLE OFF THE HIGHWAY, PRAISING GOD OUR DAUGHTER WAS NOT DRIVING WHO JUST GOT HER LEARNERS PERMIT. SHE (15 YEARS OLD) MOST LIKELY WOULD NOT HAVE BEEN ABLE TO REACT QUICKLY ENOUGH TO THE CATASTROPHIC FAILURE TO GET THE VEHICLE, WHICH DIED INSTANTLY OFF THE BUSY HIGHWAY. *TR
Mileage: 121,551
MY HUSBAND AND I WERE EXITING THE SUBDIVISION ON OUR WAY TO WORK AFTER DROPPING OUR CHILDREN OFF AT DAYCARE. WE MERGED THROUGH THE MIDDLE LANE AND ONTO THE MAIN STREET AT ABOUT 25-30 MILES PER HOUR WHEN ALL OF A SUDDEN WE HEARD A LOUD NOISE AND THE CAR SHUT DOWN. AFTER WAITING FOREVER FOR ROADSIDE TO COME AND GET US AND TAKE OUR CAR TO THE SHOP, THEY DETERMINED THAT THE ENGINE WAS LOCKED. WE WERE VERY ACCURATE WITH OIL CHANGES AND GETTING OUR CAR SERVICED AT THE DODGE DEALERSHIPS SO THIS WAS NOT DUE TO ANYTHING WE FAILED TO GET SERVICED. THERE SHOULD DEFINITELY BE A RECALL ON THESE VEHICLES. WHAT IS THE POINT OF PAYING $30 FOR OIL CHANGES AND MANY OTHER SERVICES AND FEES IF THE ENGINE IS GOING TO LOCK UP ANYWAY?! NOW WE ARE STUCK WITH A CAR NOTE WHICH WE CANNOT AFFORD TO PAY BECAUSE WE ARE PAYING $600 A MONTH FOR A RENTAL. SO NOW THERE WILL MOST LIKELY BE A REPOSSESION ON OUR CREDIT. WHO SHOULD BE RESPONSIBLE FOR THIS? WHERE IS THE DURABILITY IN THESE VEHICLES? I AM HIGHLY DISAPPOINTED IN THIS INVESTMENT. *TR
I BOUGHT MY 2004 DURANGO IN 2011 EVERYTIME IT RAINS IT STALLS AND ACTS LIKE IT WANTS TO DIE SAME AS WHEN I AM IN A CAR WASH IT WILL IDLE ROUGH AND ACT LIKE IT WANTS TO DIE NO MATTER WHAT SPEED YOU ARE GOING IF IT RAINS OR IS IN ANY TYPE OF WATER IT WILL STALL AND DIE ON YOU AND DEALERSHIPS DON'T KNOW WHAT THE PROBLEM IS BESIDES IT NEEDS A NEW MOTOR I JUST HIT 100 K ON MY CAR AND IT IS GETTING WORSE THE OIL CENSOR IS DEFECTIVE TO AND THEY WON'T FIX THAT EITHER. *TR
Mileage: 80,000
I'VE OWNED MY 2004 DURANGO 5.7 SINCE IT WAS NEW HAS HAD MOST SERVICE DONE AT DEALERSHIP A FEW AT SEARS. THE DURANGO WAS IN AND OUT OF THE SHOP ON NUMEROUS OCCASIONS FOR ROUGH IDLE WHEN RAINING AND LOSS OF FUEL MILEAGE. THE DEALER COULDN'T FIND THE PROBLEM DROVE THE DURANGO ON A SATURDAY BEFORE WE HAD A LOT OF RAIN SATURDAY NIGHT AND SUNDAY MORNING AFTER RAIN STOPPED STARTED THE DURANGO ONLY TO HEAR A BANG THEN SOMETHING KNOCKING IN MOTOR TOOK IT TO THE DEALER ONLY TO BE TOLD AFTER SPENDING ANOTHER 325 DOLLARS THAT THE MOTOR HYDRA LOCKED AND BROKE A ROD. NOW THE DEALERSHIP AND DODGE BOTH SAY THERE IS NOTHING THEY CAN DO ABOUT IT. SINCE IT IS OUT OF WARRANTY SOMEONE NEEDS TO HOLD THEM ACCOUNTABLE FOR NOT FIXING A PROBLEM THEY KNOW EXISTS. THEY NOW WANT TO CHARGE ME ANOTHER $8500 TO REPLACE THE ENGINE. *TR
Mileage: 75,995
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE MADE AN UNUSUAL NOISE AFTER IT WAS STARTED. THE CONTACT ALSO STATED THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 142,000.
Mileage: 142,000
2004 DODGE DURANGO BENT ROD # 7 CHRYSLER DEALERSHIP REPLACED BENT ROD. BUT SAID NEED NEW ENGINE BECAUSE THEY COULD NOT FIND OUT WHY THE ENGINE FAILED. MANY THOUSAND OF DOLLARS WERE PAID TO FIX AND GET ON ROAD AGAIN. NOT SURE IF THIS WOULD HAPPEN AGAIN, NERVOUS WITH THREE KIDS IN CAR AGES 2,5,6 AM I GOING TO KILL OR HURT MY CHILDREN DRIVING THEM IN THIS CAR???? HAPPENED AGAIN SAME BENT ROD 1 MONTH AFTER REPAIR. ON 2012 OCTOBER. CAR SITS IN DEALERSHIP FOR 8 MONTHS NOW. WILL NOT MOVE CAR OR DRIVE CAR TILL SOMEONE TELLS ME THAT IT IS SAFE TO DRIVE KIDS IN IT. THEY FLUXED MOTOR PRESSURE TESTED IT AND STILL THEY DO NOT KNOW WHAT IS WRONG. LOOK AT ALL THE SAME COMPLAINTS ON LINE THIS IS NOT JUST ME!!! SOMETHING IS WRONG! DO MY CHILDREN NEED TO DIE OR SOMEONE ELSES FAMILY NEED TO GET HURT BY ONE OF THESE SUV'S BEFORE SOMEONE TAKES NOTICE. PLEASE LOOK IN TO THIS. [XXX], MICHIGAN E-MAIL [XXX] I WILL BE POSTING THIS OVER AGAIN TILL SOMEONE HEARS MY CRY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 69,182
DRIVING NORTH BOUND ON I 95 IN SOUTH CAROLINA THE CHECK ENGINE LIGHT CAME ON AND A FLAPPING SOUND FOLLOWED BY A LOSS OF POWER AND A VERY ROUGH IDLE. PULL TO OFF RAMP, SHUT CAR OFF, AND CALLED FOR A NEARBY DODGE DEALER AND A TOW. IT SEEMS A "NEW" ENGINE IS REQUIRED. DODGE DOES NOT SUPPLY NEW ENGINES WITH REPLACEMENTS THEY USE REMANUFACTURED ENGINES. THE COST WITH LABOR WILL BE $7,500. UPON REQUESTING THE TRUE CAUSE AND BROKEN PARTS I WAS TOLD DODGE REQUIRES ALL PARTS BE SENT BACK WITH THE BROKEN ENGINE TO REMANUFACTURE A FUTURE ENGINE. VERY CONVENIENT TO PREVENT ANY INDEPENDENT EXAMINATION OF THE PROBLEM. RESEARCH ON VARIOUS SITES LIKE EDMUNDS ILLUSTRATES THAT THIS ENGINE FAILURE OF THE 5.7L HEMI IN THE SECOND GENERATION DURANGO'S IS PREVALENT. DODGE REFUSES TO HELP WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. *TR
Mileage: 87,389
I WENT TO START THE ENGINE AND HEARD A LOUD BANG, I LEFT IT FOR A FEW MINUTES AND TRIED AGAIN, AND THE ENGINE WAS BANGING LOUDLY. I GOT THE CAR TOWED TO THE A LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE CAR HAS A BLOWN ENGINE AND THAT I NEED A REPLACEMENT. *TR
Mileage: 115,000
PURCHASED VEHICLE ON 2/19/13 DROVE IT FOR 2 WEEKS. WAS DRIVING ON THE HIGHWAY AND HEARD A LOUD NOISE FOLLOWED BY CLUNKING NOISE WHICH SOUNDED LIKE A FLAT TIRE BUT WASN'T. TOOK IT TO MY MECHANIC WHO TOLD ME THAT THE FRONT DIFFERENTIAL NEEDED TO BE REPLACED. FIXED THAT PROBLEM. 2 WEEKS AFTER THAT ON 3/29 WAS GETTING OFF THE HIGHWAY WHEN I HEARD ANOTHER LOUD NOISE FOLLOWED BY A CLUNKING NOISE THIS TIME I LOST STEERING AND BARELY MADE IT INTO A PARKING LOT. HAD IT TOWED TO MY MECHANIC TO FIND OUT IT BLEW A ROD AND NEEDED TO HAVE THE ENGINE REPLACED. AFTER HAVING THIS VEHICLE FOR 6 WEEKS I HAVE HAD 2 CATASTROPHIC FAILURES. MY DEALERSHIP WILL NOT HELP ME AND I CANNOT AFFORD TO REPLACE THE ENGINE ON MY OWN. I PURCHASED THIS VEHICLE TO BE A SAFE AND RELIABLE MODE OF TRANSPORTATION FOR ME AND MY 4 CHILDREN. NOW I AM OUT $6000 AND HAVE NO VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS. PEOPLE SHOULD NOT BE FORCED TO PAY FOR AN ISSUE THAT IS KNOWN TO BE A PROBLEM. *TR
Mileage: 158,000
I OWN A 2004 DODGE DURANGO 5.7 HEMI. THE ENGINE MADE A LOUD NOISE, I PULLED OVER AND SAW OIL ON THE FRAME. I HAD A MECHANIC LOOK AT IT AND THEY SAID A ROD WENT THROUGH THE BLOCK. I ALWAYS CHANGED THE OIL ON SCHEDULE. THE VEHICLE ONLY HAD ABOUT 700 MILES ON THE LAST OIL CHANGE. THE VEHICLE DIDN'T GIVE ANY WARNING BEFORE GOING OUT. I HAVE SEEN LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE IN THIS SITUATION. *TR
Mileage: 107,000
PURCHASED MY HEMI DODGE DURANGO 2004, WITH APPROX. 90,000 MILES ON IT. ONLY 20,000 MILES INTO THE PURCHASE, TURNING FROM A COMPLETE STOP ACCELERATING INTO A 40 MPH. LANE AT APPROX. 25-35 MPH, (CLUNK) AFTER HEARING A LOUD THUMP, CAR WOULD NOT MOVE. TOWED TO EXPERIENCED MAINTENANCE, CONTACTED MY LOCAL CHRYSLER MAINTENANCE DEPT., ONLY OPTION TO RESOLVE MY MATTER WAS TO REPLACE MY NOW DEAD 110,000 MILE ENGINE WITH A RE BUILT ENGINE AT A PURCHASE PRICE OF $2,500/APPROX.70,000 MILES. APPROX. 15,000 MILES AND ONLY LOCAL DRIVING (3 MILES TOPS/PER DAY), I AM EXPERIENCEING FAULTS WHICH LEAD ME TO BELIEVE, I WILL EXPERIENCE THIS UNFORTUNATE PROBLEM AGAIN. VEHICLE ALSO, TURNS OFF IN HEAVY RAIN, AIR BAGS ALERTS ARE FAULTY, STEREO EQIPMENT FAULTY, ELECTICAL SEATING FAULTY. PLEASE ADVISE. *TR
Mileage: 110,000
CAR WAS COLD, FROM SITTING OVER NIGHT.WENT TO START, AND HEARD A BUNCH OF CLANGING. I TURNED TRUCK OFF IMMEDIATELY. WENT TO CRANK ENGINE OVER, AND NOTHING. NO NOISE, ACCEPT CHIMES FROM INTERIOR, AND A SLIGHT NOISE FROM STARTER.I HAVE WORKED FOR YEARS AROUND VEHICLES AND REPAIRS,AND IT SOUNDED LIKE SOMETHING WAS STUCK. I PUT GEAR SHIFTER IN NUETRAL, DISCONNECTED SERPENTINE BELT, AND TRIED TO MANUALLY TURN ENGINE AT CRANKSHAFT. I COULD NOT GET IT TO BUDGE. WHEN I LOOKED UP ONLINE, I WAS SURPRISED TO SEE HOW MANY PEOPLE WITH THIS MOTOR HAD IT SIEZE, I CALLED CHRYSLER,AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME, BEING AS IT WAS OUT OF WARRANTY, AND THEIR WAS NO RECALL. I DON'T UNDERSTAND HOW THE GOVERNMENT DOESN'T HOLD THE CAR MANUFACTURERS TO STRICTER STANDARDS ,FOR ISSUES LIKE THIS.I'M NOT ANY KIND OF A COMPUTER GURU, AND I'VE FOUND HUNDREDS OF PEOPLE WITH SIMILAR ISSUE, ONLINE. WOULD REALLY BE NICE, TO SEE CHRYSLER HAVE TO MAKE GOOD FOR THESE FAULTY MOTORS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 127,500
2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH (TO THE POINT OF STALLING OUT) DURING LIGHT TO MEDIUM RAIN OR WHEN IT WENT THROUGH THE CAR WASH. VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS AFTER IT REACHED 100K MILES. DODGE AUTHORIZED MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. COMPLETE TUNE-UP WAS PERFORMED. DURING FEBRUARY 2013, THE VEHICLE'S COWL WAS REPLACED (APPROX. 160K MILES ODOMETER READING) IN AN EFFORT TO DIVERT WATER FROM ENTERING THE ENGINE BLOCK AREA. IN MARCH 2013 (APPROX. 168K MILES), ATTEMPTED TO START THE VEHICLE; ENGINE TURNED OVER WITH A BANGING NOISE FOLLOWED BY SOUNDS OF GRINDING METAL. BROUGHT IN MECHANIC WHO INFORMED ME THAT THE NOISE WAS DUE TO BLOWN ENGINE-ROD AND THAT VEHICLE IS IN NEED OF AN ENGINE OVERHAUL. *TR
Mileage: 168,000
04 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH EVERY TIME IT WOULD RAIN. HAS BEEN DOING THIS FOR SEVERAL MONTHS. MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. ON FEB. 13TH WENT OUT TO START CAR AND IT WOULD NOT START. THINKING IT WAS THE STARTER WE TOOK IT OFF HAD IT CHECKED AND WAS TOLD THE STARTER WAS IN PERFECT CONDITION. SO WE HAD THE BATTERY CHECKED.....IT WAS FINE AS WELL. AFTER GETTING THE STARTER AND BATTERY PUT BACK ON, THE CAR STARTED AND RAN FOR A FEW DAYS. ON TUESDAY FEB 26TH THE CAR WOULD NOT START AGAIN- THIS WAS AFTER A HEAVY NIGHT OF RAIN. LET IT SET A COUPLE OF DAYS....STARTED RIGHT UP. ON MARCH 12TH THIS PROBLEM REPEATED ITSELF SO WE TOOK IT BACK TO MECHANIC. MECHANIC ASKED US TO LET HIM KEEP THE DURANGO SO HE COULD TRY TO GET THE PROBLEM TO REPEAT ITSELF IN ORDER FOR HIM TO SEE EXACTLY WHAT WAS HAPPENING WHEN IT WAS FAILING TO START. AND THEN TODAY MARCH 26TH, AFTER A COUPLE OF RAINY/SNOWY DAYS, HE WENT OUT TO START IT AND FOUND THAT THE MOTOR IS NOW DEFINITELY BLOWN. (THE BAD THING IS WE STILL OWE A YEAR AND A HALF ON IT!!). *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SHIFTING INTO NEUTRAL, THE VEHICLE WOULD RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,397.
Mileage: 105,397
AFTER PULLING OUT ON TO A STREET THE ENGINE MADE A LOUD BANG AND CLUNKING NOISE. I PULLED OVER TO FIND A HOLE IN THE LOWER DRIVERS SIDE OF THE ENGINE BLOCK. I DO REGULAR OIL CHANGES AT 3000 MILE INTERVALS WITH SYNTHETIC OIL AND ONLY USE HIGH QUALITY OIL AND FILTERS, THIS VEHICLE HAS BEEN VERY WELL TAKEN CARE OF. I HAVE READ MANY COMPLAINTS ABOUT THIS ON THE 04-05 MODELS. MY MECHANIC HAS INFORMED ME THAT HE CANNOT FIND A REPLACEMENT MOTOR FOR A REASONABLE PRICE DUE TO THE DEMAND OF REPLACING THIS MOTOR. ALSO, HE HAS INFORMED ME THAT THE USUAL WARRANTY THAT HE WOULD GET WITH A MOTOR OF ANY OTHER KIND IS NOT AVAILABLE FOR THE 04-05 MOTORS DUE TO THE WELL KNOWN ISSUE. *TR
Mileage: 116,000
I HAVE A 2004 DODGE DURANGO LIMITED WITH THE 5.7 HEMI. I WOKE UP TODAY TO GO TO WORK AND STARTED IT AND IT WAS MAKING A REALLY LOUD NOISE. I TURNED IT OFF AND FOUND ALTERNATIVE TRANSPORTATION. MY HUSBAND HAD IT TOWED TO A GARAGE AND THEY SAID THAT THE ENGINE WAS BLOWN. HOW DOES AN ENGINE BLOW UP SITTING IN THE DRIVEWAY? I AM EXTREMELY UPSET WITH THE QUALITY OF THESE ENGINES AND FEEL THAT WITH ALL OF THE OTHER COMPLAINTS I HAVE SEEN ON THESE THAT DODGE SHOULD BE ISSUING A RECALL ON THESE! THE ENGINE HAS 120,000 MILES ON IT! THE GARAGE IS QUOTING ME BETWEEN $4000 AND $5000 TO PUT AN ENGINE IN IT! *TR
Mileage: 120,000
THE CAR STALLS OUT IN RAINY CONDITIONS AND COMPLETELY DIES IN CAR WASH. PROBLEM CAN BE REPRODUCED EVERY SINGLE TIME IN WET CONDITIONS.VERY DANGEROUS AT HIGH SPEEDS AND COULD CAUSE ACCIDENTS. *TR
Mileage: 50,000
I WENT OUT ONE MORNING TO DUE MY DAILY RUNNING FOR THE DAY AND WHEN I TURNED THE KEY AND THE VEHICLE STARTED IT MADE A SOUND LIKE THE STARTER WAS STUCK. I TURNED IT OFF AND CALLED MY HUSBAND AND WHEN I STARTED IT AGAIN THERE WAS A LOUD PECKING IN THE MOTOR. I TOOK IT TO A LOCAL GARAGE AND THE MAN LISTENED TO IT AND TOLD ME THAT THE NOISE WAS COMING FROM INSIDE THE MOTOR AND THAT HE DID NOT DO MOTOR WORK. SO I FOUND ANOTHER GARAGE AND TOOK IT TO THEM AND THEY TOLD ME THAT IT WAS THE STARTER THAT WAS BAD AND THAT THEY WOULDN'T BE ABLE TO GET TO IT FOR A WEEK OR SO. SO I CALLED THE LOT THAT THE VEHICLE WAS BOUGHT FROM AND HE SENT ME TO HIS GARAGE AND THE MAN THERE TOLD ME THAT HE WOULD TAKE A LOOK AT IT AND GET BACK TO ME. WELL HE CALLED THE NEXT DAY AND TOLD ME THAT ALL OF THE NOISE WAS COMING FROM THE TRANSMISSION AND THAT IT WAS THE FLY WHEEL SO HE REPLACED THE FLY WHEEL AND THE CALLED ME BACK AND TOLD ME THAT THE TORQUE CONVERTER WAS WHAT WAS MAKING THE NOISE. THAT THE VEINS IN IT WAS BAD AND RATTLING AROUND SO I HAD TO WAIT ANOTHER THREE DAYS FOR THE PART TO COME IN. AFTER HE REPLACED THAT PART AND PUT IT ALL BACK TOGETHER AND CALLED ME AND TOLD ME THAT IT WAS DONE AND THAT IT WAS STILL MAKING THAT NOISE, AND THAT HE COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. HE STARTED THAT HE CALLED THE DODGE GARAGE AND TALKED TO THE ABOUT IT AND THEY TOLD HIM THAT THE CRANK WAS BAD. AND THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. SO I ASKED THEM ABOUT REBUILDING THE MOTOR AND HE LAUGHED AT ME AND TOLD ME THAT IF I COULD FIND SOMEONE THAT WOULD ATTEMPT TO REBUILD IT THAT HE WOULD SHAKE THEIR HAND THAT NO ONE WILL ATTEMPT IT. ALL I COULD DO IS HAVE ANOTHER MOTOR PUT IN IT. WE HAVE HAD THAT 2004 DURANGO 5.7 FOR ONLY A YEAR AND WE STILL OWE THE BANK FOR THE VEHICLE. AND AN ENGINE IS GOING TO COST US 3400.00 NOT TO MENTION LABOR FEE FOR PUTTING IT IN. *TR
Mileage: 117,000
MY 2004 DURANGO HAS ALWAYS HAD THE FAMILIAR ISSUE OF STALLING WHEN IT RAINED OR WENT THROUGH A CAR WASH, BUT ON MARCH 10 THAT ALL ENDED. MY HUSBAND WENT OUT TO TAKE MY CAR TO A MEETING AND HEARD LOUD CLUNKING SOUNDS. THE CAR WOULD NOT START. WE EVENTUALLY LEARNED THE ENGINE WAS SHOT--JUST LIKE THAT. THERE WAS NO WARNING WHATSOEVER. NOW WE ARE NOW STUCK WITH REPLACING THE ENGINE FOR AROUND $5000. THIS IS CRAZY!! I CAN'T BELIEVE ALL OF THE PROBLEMS THIS MODEL HAS FACED--AND NO RECALL!! I AM JUST LUCKY I WASN'T DRIVING WITH MY YOUNG DAUGHTER WHEN IT HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT BADLY. *TR
Mileage: 164,000
I STARTED MY CAR TO GO TO WORK AND THE CAR WAS MAKING A KNOCKING SOUND. I HAD MY HUSBAND CHECK THE OIL AND OTHER FLUIDS AND THEY WERE FINE. TOWED MY CAR TO A DEALERSHIP REPAIR SHOP AND THEY SAID THE ENGINE THREW A ROD AND WAS NO GOOD ANY MORE. I JUST PAID 15,000 FOR THIS CAR 6 WEEKS BEFORE AND NOW I HAVE NO VEHICLE. THE WARRANTY COMPANY SAID THEY WOULD NOT COVER IT BECAUSE THERE WASN'T ENOUGH MILES. I HAVE BEEN ON A LOT OF DIFFERENT SITES AND THEY HAVE NUMEROUS COMPLAINTS FOR THIS. THEY HAVE RECALLED OTHER CARS FOR THIS SAME REASON. WHEN YOU CALL DODGE THEY JUST GIVE YOU THE RUN AROUND. *TR
Mileage: 70,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. *TR
Mileage: 105,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A LOUD NOISE AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A ROD BEARING HAD MALFUNCTIONED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS A LOUD KNOCKING SOUND AND A ROD BLEW OUT OF THE RIGHT SIDE OF THE ENGINE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE WAS NO ASSISTANCE FOR THE REPAIR BECAUSE THE ENGINE WAS OUT OF WARRANTY. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 127,000. UPDATED 04/30/13*LJ
Mileage: 127,000
THESE VEHICLES HAVE SERIOUS ENGINE PROBLEMS. (HEMI 5.7L) THE ENGINE SHUT OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT WITH ME AND MY SEVEN CHILDREN INSIDE BECAUSE ETHE DRIVER BEHIND ME DIDN'T SEE THAT MY VEHICLE CAME TO A STOP AND STEERING WHEEL LOCKED UP. IN HEAVY RAINS WATER GETS INSIDE SOMEHOW AND STALLS THE ENGINE. THE ENGINE FINALLY LOCKED UP AFTER TAKING MY TRUCK TO NUMEROUS OF PLACES TO SEE WHAT WAS WRONG AND MECHANICS NEVER SEEN THAT THE ENGINE WAS GOING BAD. LOOKING AT REPORTS, A LOT OF PEOPLE ARE EXPERIENCING ENGINE FAILURE AND THIS IS DANGEROUS. PLEASE DO SOMETHING BEFORE SOMEBODY GETS HURT. *TR
Mileage: 78,000
I WAS SITTING AT A STOP LIGHT AT 11PM HEARD A LOUD SOUND AND THE CAR WOULDN'T GO ANY MORE I MANAGED TO GET THE CAR TO A LOT NOT KNOWING THE OIL HAD LEAKED OUT ALL OVER THE GROUND I WAS STUCK FOR 3 HOURS IN THE DARK AND RAIN WAITING FOR MY FAMILY TO COME LOOKING FOR ME I WAS ON MY WAY HOME FROM WORK SO I KNEW THE WOULD COME LOOKIN FOR ME JUST SO HAPPENS I WALKED OFF AND LEFT MY CELL ON MY WAY TO WORK HAD THE CAR TOWED THE NEXT DAY FOUND OUT SOMETHING CAME LOSE AND PUT A HOLE IN THE ENGINE BLOCK I GUESS THAT MADE THE OIL LEAK OUT ALL AT ONCE I BOUGHT THIS CAR USED TRADED MY FORD IN FOR IT DROVE IT FOR 7MONTHS AND HAVEN'T USED IT SINCE IM STILL PAYING NOTES ON IT AND CANT AFFORD TO GET IT FIXED COST SOOO MUCH BEGGING FOR RIDES TO AND FROM WOK EVERY DAY BOUT TO GO NUTS THIS SHOULD BE RECALLED ITS HAPPENED TO ALOT OF THESES BRAND OF CAR LOVE MY CAR BUT ITS A PIECE OF JUNK ITS JUST APRETTY BOBY I NEED MY CAR FIXED!!OR I MY LOSE MY JOB SOMEBODY DO SOMETHING PLEASE!*TR
Mileage: 124,610
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT THE EXACT CAUSE OF THE FAILURE WAS. THE APPROXIMATE FAILURE MILEAGE WAS 78,500 AND THE CURRENT MILEAGE 79,000.
Mileage: 78,500
HAD DRIVEN TRUCK EARLIER IN DAY HAD NO ISSUES AT ALL. DROVE AND SOUNDED LIKE IT ALWAYS DID!! WENT TO START IT THAT EVENING TO GET DAUGHTER FROM SCHOOL EVENT AND IT MADE A HORRIBLE NOISE AND WOULDN'T START! MECHANIC SAID IT WAS STARTER. AFTER 2 DAYS OF WAITING FOR A STARTER THAT NOONE KEEPS IN STOCK! PUT IT ON AND NOTHING! MECHANIC SAID IT WAS STUCK FLYWHEEL. HE GOT IT TO TURN OVER BUT THE MOTOR WAS KNOCKING VERY LOUD!! NOW I'M WITHOUT A CAR BECAUSE I DO NOT HAVE THE MONEY FOR A NEW MOTOR!! *TR
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO HEMI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 4X4 LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE STARTED TO SHAKE VIOLENTLY AND THEN THERE WAS A LOUD NOISE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT A ROD HAD BLOWN THROUGH THE ENGINE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 115,000. THE VIN WAS UNAVAILABLE.
Mileage: 115,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE CONNECTING ROD HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Mileage: 106,000
VEHICLE STARTED TO RUN A LITTLE ROUGH. WIFE WAS AT A STOP LIGHT ACCELERATED UPON GREEN AND HEARD A LOUD NOISE AND A JERK. SHE NURSED IT HOME ABOUT A MILE OR SO. PULLED INTO THE DRIVEWAY AND SHUT IT OFF AND OIL WAS EVERYWHERE. I LOOKED AROUND AND DISCOVERED A HOLE IN THE ENGINE BLOCK BEHIND THE PASSENGER SIDE TIRE ABOUT THE SIZE OF MY FIST. HAVE HAD THE DURANGO SINCE IT WAS BRAND NEW. ITS ALWAYS RAN GREAT. WE LOVE OUR DURANGO. VERY UPSET THAT THIS HAPPENED. WE DO NOT HAVE MUCH MONEY TO SPARE AT MONTHS END, BUT WE NEEDED A CAR SO WE WERE FORCED TO GO BUY ANOTHER. WOULD LIKE TO MAYBE GET THE DURANGO FIXED. BUT THAT MIGHT TAKE A LITTLE WHILE TO GET THE MONEY NOW. BE NICE IF CHRYSLER COULD SEND ME A NEW ENGINE OR SOMETHING. I HAVE OWNED A TOTAL OF 5 CHRYSLER BRAND VEHICLES. *TR
Mileage: 90,533
WENT GROCERY SHOPPING NIGHT BEFORE. WOKE UP NEXT MORNING TO GO TO BREAKFAST. WENT TO START DURANGO. HEARD LOUD KNOCKING AND THEN IT STALLED GOT OUT AND OIL WAS SPEWING FROM UNDER THE ENGINE. TOOK IT TO MECHANIC AND HAD TO GET A $5500 LOAN TO REPLACE THE ENTIRE ENGINE DUE TO A THROWN ROD. *TR
Mileage: 94,000
WENT TO START IT FOR WORK ON DAY AND IT STARTED MAKING A HORRIBLE NOISE. I GOT IT LOOKED AT BY A MECHANIC, WAS TOLD THAT THE ENGINE HAD BLOWN. *TR
Mileage: 100,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STARTED THE IGNITION AND A LOUD NOISE EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY ADVISED THE CONTACT THAT THE CONNECTING ROD FRACTURED, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THERE HAD BEEN NO PRIOR PROBLEMS OTHER THAN A CHECK ENGINE LIGHT, WHICH THE DEALER MAINTAINED WAS A VACCUUM LEAK. THERE WAS ALSO A ROUGH RUNNING PROBLEM THAT THE DEALER ATTEMPTED TO REPAIR BY CHANGING PLUG WIRES. THAT PROBLEM WAS NOT REPAIRED. UPDATED 04/26/2013 *JS
Mileage: 71,000
SIMILAR TO ALL OTHER COMPLAINTS I READ. WAS DRIVING THE VEHICLE DURING RAIN, ENGINE STARTED TICKING. STOPPED AND HAD IT TOWED TO MECHANIC. BENT ROD AND BUSTED PISTON. *TR
Mileage: 125,000
WENT TO THE REPAIR FACILITY TO HAVE CAR LOOKED AT CODE P2302 CAME UP WHEN CHECKING THE COMPUTER WAS INFORMED THAT WOULD NEED A NEW PCM REPLACED WITH A NEW FACTORY ONE AND ABOUT 3 WEEKS AGO LIGHT CAME BACK ON AND WHEN TRYING TO CLEAR IT THE LIGHT BLINKS AND JUST STAYS ON BOTH TIMES THE CODE P2302 CAME ON THE IGNITION COIL FOR THAT CYLINDER WAS CRACKED AND THE PLASTIC WAS MELTED. *TR
Mileage: 118,523
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AN ENGINE ROD FAILED. THE CONTACT WAS TRYING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE ROD HAD FAILED. THE DEALER ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AND ALSO ADVISED THAT THE FAILURE WAS UNCOMMON FOR SUCH LOW MILEAGE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 130,000.
Mileage: 119,000
I BOUGHT THE VEHICLE 9-25-12. IT RAN GREAT UNTIL 1-29-13 WHEN WENT TO START IT TO GO TO WORK IT MADE A LOUD CRACK LIKE METAL SNAPPING. TURNED OUT TO BE TO BE IT SNAPPED A ROD AND RUINED THE MOTOR. CHRYSLER IS NOT TAKING ANY RESPONSIBILITY FOR THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO HUNDREDS OF PEOPLE. THIS IS OBVIOUSLY A MOTOR DEFECT AND NEEDS TO BE ADDRESSED. HUNDREDS OF PEOPLE ARE LOSING THOUSANDS OF DOLLARS, MOST OF WHICH CAN'T AFFORD A NEW VEHICLE OR THE COST OF THE REPAIR. GOOD LUCK TO EVERYONE WITH THIS PROBLEM. HOPEFULLY DODGE WILL DO SOMETHING ABOUT THIS SITUATION AND STAND BEHIND THEIR VEHICLES. *TR
Mileage: 110,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE VEHICLE MADE A LOUD POPPING NOISE WHILE SHE PROCEEDED THROUGH AN INTERSECTION AND SMOKE EMITTED FROM UNDERNEATH THE HOOD CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A DEFECTIVE ROD MADE A IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000. UPDATED 03/01/13*LJ UPDATED 03/07/13
Mileage: 111,000
I CRUNK UP MY VEHICLE (DODGE DURANGO 5.7L) AND IT THREW AN ROD THAT BUSTED MY ENGINE BLOCK AND OIL PAN. *TR
Mileage: 136,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SPUTTER AND WITHIN ONE HUNDRED FEET THE VEHICLE STALLED. THE FAILURE RECURRED EVERY TIME IT RAINED, SNOWED OR WHEN BEING DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Mileage: 63,000
THE VEHICLE DROVE FINE ON 01/15/2013. I WENT OUT TO START IT ON 01/16/2013 AND THERE WERE A REALLY LOUD METAL ON METAL SOUND. IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. I QUICKLY SHUT THE ENGINE OFF. I HAD IT TOWED TO A LOCAL REPAIR SHOP AND I WAS TOLD THAT THE ENGINE FAILED. A ROD BROKE AND PUT A HOLE IN THE BLOCK. THE VEHICLE HAS BEEN SERVICED REGULARLY AND THERE WERE NO PRIOR ISSUES. NO WARNING LIGHT AT ALL. *TR
Mileage: 117,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT EMITTED AN UNUSUAL NOISE. THE CONTACT POWERED OFF THE VEHICLE AND ATTEMPTED TO RESTART BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE WAS DIAGNOSED BY THE CONTACT AS HAVING A SEIZED ENGINE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,500.
Mileage: 127,500
WENT OUT TO START IN THE AM AND THE MOTOR WAS MAKING A LOUD BANGING SOUND AND THE WHOLE CAR WAS SHAKING. HAD IT TOWED TO MY MECHANIC AND WAS TOLD THE ENGINE BLEW. NOW HAVING IT TOWED TO ANOTHER PLACE TO PUT IN A JASPER MOTOR IS GOING TO COST 5000.00. AFTER READING UP ON THIS IT SEEMS TO BE A PROBLEM THAT SHOULD BE LOOKED INTO. *TR
Mileage: 180,000
I WAS DRIVING MY 2004 DODGE DURANGO 5.7 HEMI AND ALL OF THE SUDDEN I HEARD A LOUD CLANKING NOISE COMING FROM MY ENGINE. I TURNED IT OFF AND CALLED A TOW TRUCK TO HAVE IT TOWED TO A GARAGE. I WAS TOLD BY THE MECHANIC THAT THE ENGINE WAS DEAD AND IT HAD BLOWN A ROD AND COULD NOT BE FIXED. IT HAS BEEN MAINTAINED AT THE DEALERSHIP WHERE I BOUGHT IT IN 2004 UP UNTIL TWO WEEKS AGO WHEN I HAD IT INSPECTED AND THE OIL CHANGED. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE ENGINES AND SOMETHING HAS TO BE DONE ABOUT IT. *TR
Mileage: 73,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED WITHIN A FEW MINUTES; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE WIPER COWL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE BACKING OUT OF HER DRIVEWAY, A LOUD STRANGE NOISE COULD BE HEARD AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE NUMBER EIGHT ROD FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING DURING INCLEMENT WEATHER, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED HIM THAT THE ENGINE ROD PENETRATED THE SIDE OF THE ENGINE BLOCK. THE MECHANIC ALSO ADVISED THAT THE ENGINE WOULD NEED REPLACING. THE CONTACT CALLED THE MANUFACTURER TO REPORT THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 142,000.
Mileage: 142,000
MY WIFE STARTED UP THE VEHICLE TO TAKE OUR KID TO SCHOOL. WHEN SHE STARTED IT, IT WAS MAKING A HORRIBLE CLUNKING NOISE AND VIBRATING VIGOROUSLY. SHE IMMEDIATELY KILLED IT AND TOLD ME WHAT HAPPENED WHEN I GOT HOME FROM WORK. I STARTED IT UP AND I IMMEDIATELY KNEW THAT THE ENGINE WAS GONE. THE NEXT MORNING I NOTICED AN OIL SHEEN ON THE GROUND IN FRONT OF THE DURANGO. I HAVE READ MANY THINGS ONLINE ABOUT THIS PROBLEM AND WOULD LIKE FOR DODGE TO FIX MY VEHICLE. I HAVE KEPT THE OIL CHANGED IN IT REGULARLY AND DONE ALL REQUIRED MAINTENANCE. I AM IN THE MILITARY AND NEED THIS VEHICLE FOR MY WIFE. I CANNOT AFFORD TO FIX THIS OUT OF POCKET. *TR
Mileage: 102,500
STARTED MY DURANGO AS I HAD THE DAY BEFORE, TO A SOUND SIMILAR OF ROCKS HAVING BEEN THROWN INTO THE MOTOR. I IMMEDIATELY TURNED IT OFF THINKING THERE WAS SOMETHING, ANIMAL OR STICK, STUCK IN MOTOR OR FAN. OPEN HOOD ONLY TO FIND NOTHING VISIBLY SEEN TO CAUSE SUCH A NOISE. STARTED AGAIN TO THE SAME HORRIBLE SOUND AND TURNED OFF IMMEDIATELY. CALLED A VERY REPUTABLE NEIGHBOR WITH LIFETIME EXPERIENCE AND WORKING EXPERIENCE IN THE MOTOR VEHICLE FIELD. UPON STARTING HE IMMEDIATELY KNEW THE PROBLEM...THAT MY 81,000 FULLY MAINTAINED DODGE DURANGO THAT I OWE 4 MONTHS PAYMENTS ON YET, DRIVE 1/2 MILE TO WORK DAILY,WITH NO WARNING WHATSOEVER HAD A BLOWN MOTOR DUE TO THE FACT THAT A CHEAP PART, BELOW PREVIOUS DODGE QUALITY HAD BEEN INSTALLED AND CAUSED THIS TO HAPPEN.WE HAD PLANNED ON DRIVING OUT OF TOWN TO GET MY DAUGHTERS EYES CHECKED THE DAY BEFORE BUT WAS UNABLE TO AFFORD THE GAS DURING THIS TIME OF YEAR DUE TO BEING UNEMPLOYED LOSING HOME AND HAVING TO TAKE A JOB THREE TIMES LESS PAY THAN PREVIOUS. THANK GOD DAILY THAT WE DID NOT BECAUSE THE OUTCOME COULD HAVE BEEN MUCH WORSE KNOWING WE COULD HAVE BEEN TRAVELING ON INTERSTATE AND HAD THIS HAPPEN. MY FAMILY HAS ALWAYS BOUGHT AND SUPPORTED DODGE/CHRYSLER VEHICLES BUT FROM THIS POINT FORWARD WE WILL NO LONGER SUPPORT DUE TO THE LACK OF SUPPORT, QUALITY AND CARE OF THE DODGE/ CHRYSLER INDUSTRY TODAY! PAID FOR YOUR BUYOUT AGAIN! *TR
Mileage: 81,000
I HAVE HAD MY TRUCK SINCE FEB OF THIS YEAR AND HAVE NOT HAD ANY MAJOR PROBLEMS WITH IT. THE ONLY ISSUE THAT I HAVE HAD IS THAT WHEN IT RAINS OR WHEN WE GO THROUGH THE CAR WASH IT STALLS AND ACTS LIKE IT WANTS TO CUT OFF. I INFORMED THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD IT WAS NOT A MAJOR ISSUE AND TO BRING IN AFTER THE HOLIDAYS AND IT WAS OK TO CONTINUE TO DRIVE IT. I HAVE KEPT THE MAINTENANCE CURRENT AND JUST RECENTLY GOT AN OIL CHANGE. ON CHRISTMAS NIGHT, I TOOK MY FATHER HOME WHO LIVES ABOUT 30 MILES AWAY FROM ME AND CAME STRAIGHT BACK HOME AND PARKED THE TRUCK. NO ISSUES OR PROBLEMS. LATER THE NEXT NIGHT, I WENT OUT TO START IT TO GO TO THE STORE AND IT WOULD NOT START. IT HAD RAINED EARLIER THAT DAY AND IT WAS COLD SO I JUST THOUGHT THAT MAYBE I NEEDED A JUMP. IT WAS LATE SO I DIDN'T WORRY ABOUT GETTING ONE FROM ANYONE. THE NEXT MORNING I GOT UP EARLY TO TRY TO START IT AGAIN AND STILL NOTHING, SO I ASKED MY NEIGHBOR FOR A JUMP. WHEN HE TRIED TO JUMP MY TRUCK IT MADE A HORRIBLE NOISE SO WE STOPPED AND I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY SENT TWO OF THEIR MECHANICS OVER TO MY HOUSE TO TRY AND JUMP IT AND THEY WAS SHOCKED BY THE NOISE THEY HEARD. THEY INITIALLY THOUGHT IT MAY BE THE STARTER AND THEY ALSO VERIFIED THAT ALL MY FLUIDS WERE FULL. THEY ENDED UP TOWING MY TRUCK BACK TO THEIR DEALERSHIP AND A FEW HOURS LATER THEY CALLED AND TOLD ME MY ENGINE LOCKED UP....THIS WAS SO DEVASTATING FOR ME TO HEAR BECAUSE THEY TOLD ME THE REPAIR WOULD BE $3000. I HAVE NOT HAD THE VEHICLE A YEAR YET AND AM A SINGLE MOTHER OF TWO KIDS. THIS PROBLEM IS VERY COMMON WITH THE SAME TRUCK THAT I HAVE WITH THE HEMI ENGINE. I TRADED MY BLAZER IN FOR THIS ONE TO BE ABLE TO HAVE SOMETHING RELIABLE AND REALLY LOVE THE TRUCK BUT CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL SINCE THERE HAVE BEEN SO MANY OF THE SAME PROBLEMS. *TR
Mileage: 140,000
STARTED VEHICLE AND HEARD A LOUD BANGING NOISE FROM THE 5.7 HEMI ENGINE. TOOK TO A CERTIFIED MECHANIC AND LEARNED THAT IT HAD THROWN A ROD CAUSING FATAL DAMAGE TO THE MOTOR. AFTER CONDUCTING RESEARCH THIS IS A COMMON ISSUE THAT HAS NOT BEEN ADDRESSED BY DODGE. SUPPOSEDLY THEY USED INSUFFICIENT METAL QUALITY WHEN BUILDING THIS ENGINE. THEY NEED TO BE HELD RESPONSIBLE FOR THIS WELL DOCUMENTED ISSUE. I'M WORRIED THAT OTHERS COULD EXPERIENCE AN ENGINE FAILURE WHILE DRIVING RESULTING IN A POSSIBLE CASUALTY. PLEASE ADVISE OTHERS OF THIS ISSUE. *TR
Mileage: 138,792
TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR
Mileage: 96,000
HOW MANY MORE DODGE DURANGO 2004 IS IT GOING TO TAKE TO INVESTIGATE. CHRYSLER IS RECALLING 2012 VEHICLES FOR THE SAME PROBLEM, WHAT MOST OF THE COMPLAINTS ARE ABOUT, ENGINE FAILURE, BLOWN ROD . IS IT GOING TO TAKING SOMEONE GETTING KILLED TO WAKE YOU UP? SEEMS LIKE SOMEONE IS NOT DOING THEIR JOB . DOESN'T ANYONE READ THE COMPLAINTS OTHER THAN OTHER 2004 DODGE OWNERS? *TR
Mileage: 150,000
I HAVE A DODGE DURANGO 2004 HEMI WITH APPROXIMATELY 124K MILES ON IT. THE CAR WAS DRIVING FINE FOR ME AND MY FAMILY UNTIL THIS MORNING WHEN I TRIED TO START MY CAR, IT WAS MAKING A LOUD NOISE LIKE THERE WAS ROCKS IN THE ENGINE. IT DOESN'T START UP LIKE NORMAL AND IF IT DOES YOU CAN'T EVEN DRIVE IT. SOUNDS LIKE THE ENGINE IS IN PIECES. I'VE HEARD A LOT OF DODGE HEMI OWNER'S HAD A LOT OF PROBLEMS WITH THEIR ENGINE SEIZING UP WHILE THEY WERE DRIVING AT HIGH SPEEDS AND EVERYTHING JUST COMPLETELY SHUT OFF ON THEM(VERY DANGEROUS). A LOT OF FORUMS THAT I READ ONLINE HAS THE EXACT SAME PROBLEM THAT I'M HAVING. *TR
Mileage: 124,200
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND HEARD A LOUD NOISE THAT SOUNDED SIMILAR TO SEVERAL ROCKS BEING THROWN AROUND UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
Mileage: 137,000
THIS MORNING I WENT TO START MY DODGE DURANGO AND THERE WAS A LOUD BANG FROM THE ENGINE. A CONNECTING ROD FAILED ON THE VEHICLE AND NOW THE ENGINE IS NOT REPAIRABLE ANYMORE. THIS IS A BIG SAFETY CONCERN BECAUSE THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ANY OTHER EVERY DAY DANGEROUS SITUATION WHERE THE CAR WOULD BE INOPERABLE. SUCH A FAILURE SHOULD NOT HAPPEN TO A VEHICLE THAT HAS 95K ON IT. I FEEL THAT DODGE SHOULD OWN UP TO A DESIGN FLAW ON THE ENGINE, BECAUSE I HAVE READ A NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THIS EXACT FAILURE AT AROUND THE SAME MILEAGE. I HAVE GOTTEN NO SUPPORT FROM DODGE ON THIS ISSUE EVEN CALLING THEIR CUSTOMER CARE ONLY TO HEAR THAT MY CAR HAS TOO MANY MILES FOR THEM TO HELP ME OUT. *TR
Mileage: 95,000
I PARKED THE CAR ON SATURDAY EVENING, DIDN'T DRIVE IT UNTIL MONDAY MORNING. ON MONDAY MORNING, I STARTED THE CAR, AND IT SOUNDED LIKE A BOX OF ROCKS IN THE ENGINE COMPARTMENT. I TURNED OFF MY RADIO, AND TRIED IT AGAIN, WITH THE SAME RESULT. MY HUSBAND CAME OUT, AND TOLD ME THAT THERE WAS OIL POURING OUT OF UNDER THE CAR. THE DAY AND NIGHT PRIOR TO THIS INCIDENT, IT HAD BEEN RAINING A LOT. NORMALLY, I PARK WITH THE FRONT OF THE CAR FACING UP HILL, BUT HAD GOTTEN HOME LATE, AND JUST PULLED STRAIGHT INTO MY PARKING SPOT WHICH PUT THE NOSE DOWN. AFTER THIS HAPPENED, I DID SOME RESEARCH ON THE INTERNET, AND SAW THAT THIS WAS HAPPENING TO MANY 2004 DURANGO OWNERS. I DO FEEL SOMEWHAT LUCKY SINCE MY MILEAGE WAS MUCH HIGHER THAN SOME OF THE OTHER FAILURE MILEAGES. WE HAVE ALWAYS MAINTAINED THE DURANGO, AND HAD ALL WORK DONE AT THE DEALERSHIP. I AM SO UPSET ABOUT THE FACT THAT I DIDN'T DRIVE MY DURANGO TO ITS EXPECTED 300,000 TO 400,000 MILE RANGE. I LOVE THIS VEHICLE, AND IT WAS MY GRADUATION PRESENT FROM MY HUSBAND. NOW, I HAVE TO FIGURE OUT SOME OTHER WAY TO GET MY 5 KIDS AND DOGS CAMPING! *TR
Mileage: 214,012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE HEARD AN UNUSUAL LOUD NOISE EMITTING FROM THE ENGINE WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. A CERTIFIED TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THERE WAS A HOLE WITHIN THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
Mileage: 68,000
2004 DODGE DURANGO LIMITED 5.7L HEMI 4X4 MY VEHICLE WAS ALREADY RUNNING FOR APPROX 3-5 MINUTES, WARMING UP, AFTER I HAD FINISHED WORKING A FULL 12-HOUR NIGHT SHIFT. TIME IS 0640 HRS, OUTSIDE TEMP IS APPROX 30 DEGREES. VEHICLE RUNNING NORMAL, NO ALARMS, NO WARNING INDICATORS. I WAS PULLING OUT OF DRIVEWAY OF MY EMPLOYMENT ONTO THE ROADWAY AND ACCELERATING ON A COMPLETELY STRAIGHT ROADWAY. AS VEHICLE WAS PASSING 20-25MPH AND WITH NO FORE-WARNING, HEARD LOUD 'BANG' FROM THE ENGINE COMPARTMENT AND VEHICLE STARTED SHAKING. VEHICLE'S REACTION WAS IMMEDIATE. VIOLENT VIBRATIONS, TAPPINGS AND METAL TO METAL SOUNDS, I IMMEDIATELY SHUT DOWN THE ENGINE AND DRIFTED OFF TO SIDE OF ROAD. MY VEHICLE HAS NEVER BEEN PUSHED OR WORKED HARD. NEVER HAULED HEAVY LOADS OR TRAILORED. BODY IS IN VERY GOOD CONDITION AND VEHICLE MAINTENANCE HAS ALWAYS BEEN PERFORMED ON REGULAR BASIS (APPROX 1000 MILES INTO CURRENT OIL CHANGE). AT FIRST I THOUGHT I HAD THROWN THE SERPENTINE BELT, BUT WITHIN SECONDS I KNEW IT WAS MUCH WORSE, SHUTTING OFF THE ENGINE. TWO CHECKS OF THE OIL LEVEL, ASSURED ME THAT THERE WAS IN FACT OIL IN THE ENGINE. THERE WERE NO EXTERNAL LEAKS FOUND AND THERE DID NOT APPEAR TO BE ANY OIL/COOLANT MIXING. AFTER TOWING THE VEHICLE, TO MY MECHANIC, THEY HAVE SINCE REPORTED WHAT THEY BELIEVE TO BE AS A "CATASTROPHIC LOSS OF THE ENGINE". I HAVE REPORTED THIS FAILURE TO CHRYSLER CORP. AND THEY HAVE OPENED A CASE NUMBER FOR ME, BUT THEY HAVE NOT MADE ANY COMMITMENT, IF THEY WILL COVER THE FAILURE. AFTER SOME OF MY OWN INVESTIGATING, I HAVE DISCOVERED THERE ARE NUMEROUS COMPLAINTS, OF THE EXACT SAME NATURE AS MY FAILURE, WITH THIS IDENTICAL MAKE/MODEL YEAR AND 5.7L HEMI ENGINE, WITH MANY FAILURES OCCURRING IN THE 80-120K MILE RANGE (MY MILEAGE 97K). VERY ANGRY AND UPSET ABOUT THIS FAILURE, BUT THANKFUL I WAS ABLE TO SAFELY PULL OVER WITHOUT ANY FURTHER INCIDENT AND INJURY. *TR
Mileage: 97,150
WENT TO START CAR (WHICH RAN PERFECTLY WELL THE NIGHT PRIOR) AND SOUNDED LIKE ROCKS UNDER THE HOOD. WE HAVE BEEN VERY FAITHFUL WITH OIL CHANGES, IN FACT, HAD THE OIL CHANGED JUST 3 DAYS PRIOR TO INCIDENT, ALWAYS DONE AT THE DEALERSHIP, AND REGULAR MAINTENANCE COMPLETED. THERE WERE NO ENGINE LIGHTS OR WARNINGS. TOWED TO DEALERSHIP AND INFORMED THAT A ROD WAS BROKEN/THROWN AND DAMAGED THE LONG BLOCK. NOW LOOKING AT OVER $6000 FOR ENGINE REPLACEMENT. WHEN FINDING THAT MANY OTHERS WITH SAME CAR/ENGINE ARE HAVING THE SAME ISSUES, I AM EXTREMELY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE, OR A CONSUMER SAFETY REPORT ISSUED. HAD THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN CATASTROPHIC. THE MANUFACTURER NEEDS TO PONY UP AND DEAL WITH THIS ISSUE. *TR
Mileage: 117,000
MAIN BEARING SPUN AND LIFTER STUCK ON ENGINE. NO WARNING SIGN WITH LOW OIL LIGHT, NO FUNNY NOISES, THE CAR JUST DIED ON ME AFTER STOPPING AT THE BANK AND STARTING TO PULL AWAY. WITH SUCH A COMMON PROBLEM WHY ISN'T DODGE STEPPING UP TO HELP WITH THESE BAD ENGINES? IT'S A SHAME. *TR
Mileage: 140,000
WHILE DRIVING THE VEHICLE, IT MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT, A LOUD BANGING NOISE WAS HEARD AND THE ENGINE BEGAN TO EMIT SMOKE FILLING UP THE TRUCK CABIN. THERE WAS VERY LITTLE VISIBILITY OUT THE FRONT WINDOW, AT WHICH TIME THE TRUCK WAS PULLED TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. *TR
Mileage: 115,000
COMPLETE ENGINE FAILURE. FROM WHAT I AM READING AND WHAT MY MECHANIC HAS TOLD ME, THIS IS A COMMON FAILURE. BESIDES THE FINANCIAL IMPACT OF THIS DEFECTIVE, FAULTY ENGINE, IT POSES A SAFETY HAZARD TO THE MOTORING PUBLIC WHEN THE ENGINE HAS A TOTAL AND MASSIVE FAILURE, ESPECIALLY IF IT HAPPENS AT HIGHWAY SPEEDS. THIS VEHICLE SHOULD HAVE A MANDATORY RECALL AND DODGE HELD RESPONSIBLE FOR THE NECESSARY REPAIRS / REPLACEMENTS. *TR
Mileage: 114,114
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.
Mileage: 172,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE HEARD A LOUD NOISE IN THE ENGINE. A MECHANIC STATED THAT A ROD IN THE ENGINE WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/27/12 *CN
Mileage: 100,000
I WAS DRIVING IN THE POURING RAIN AND ALL OF A SUDDEN MY DURANGO STARTED SKIPPING AND HAD A HESITATION WHEN GIVING THE GAS THEN STALLED SUDDENLY. HAD TO PUMP GAS TO RESTART AND CONTINUED STALLING AS SOON AS IT RESTARTED. PER SHOP, 2004-2005 HAVE DEFECTIVE COWL ON WINDSHIELD WITH HUGE GAP. WATER IS JUST POURING ONTO MOTOR CAUSING MISFIRE. THIS IS A KNOWN ISSUE AND DODGE REFUSES TO RECALL. I HAVE CONTACTED MY LOCAL DODGE DEALER WHO HAS ORDERED THE PART HOWEVER PART HAS BEEN BACK ORDERED FOR OVER A MONTH. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY IS THE VEHICLE STALLING SUDDENLY BUT ONCE IT STALLS I LOSE MY POWER STEERING AND BARELY MAKE IT TO THE SIDE OF THE ROAD. SINCE THIS STARTED, I STILL FEEL A HESITATION/SKIP IN THE MOTOR WHEN DRIVING IN DRY CONDITION. SOMETHING NEEDS TO BE DONE HERE. WHY ISN'T DODGE BEING HELD RESPONSIBLE FOR THESE DANGEROUS ISSUES? *TR
Mileage: 88,000
ONE DAY IT RAN FINE THEN ONE MORNING WENT OUT TO START AND IT SOUNDED LIKE RATTLING CHAINS UNDER HOOD. CHANGED STARTER...DIDN'T WORK. MECHANIC FOUND METAL IN OIL PAN. SO NOW WE NEED TO REPLACE WHOLE MOTOR. IN DOING RESEARCH ON IT, THIS IS AN EXTREMELY COMMON PROBLEM THAT DODGE REFUSES TO FIX. SO NOW I HAVE NO WAY OF GETTING MY 4 CHILDREN AROUND TO THEIR SPORTS AND I HAVE A 5TH CHILD DUE IN 7 WEEKS. WITH NO VEHICLE. THANKS DODGE. *TR
Mileage: 128,000
THIS CAR RAN PERFECT UP UNTIL THIS HAPPENED. I WENT OUT TO START IT UP ONE MORNING AND ON STARTING THE ENGINE BROKE A CONNECTING ROD ON NUMBER 7 CYLINDER,RUINING THE ENGINE .THIS IS A COMMON COMPLAINT WITH THESE 2004 DURANGOS WITH THE 5.7 HEMI ENGINE. IM A RETIRED MECHANIC WITH 31 YEARS EXPERIENCE WITH THE TRANSIT SYSTEM IN CINCINNATI,OHIO. AND I'VE NEVER SEEN ANY ENGINE DO THIS KIND OF DAMAGE FOR LACK OF MAINTENANCE. THIS IS NOTHING BUT POOR QUALITY CONTROL AND CHEAP OVER SEAS PARTS IN THESE EARLY HEMI ENGINES .DOES SOMEONE HAVE TO GET KILLED IN ORDER TO FORCE A RECALL ON THESE ENGINES???? *TR
Mileage: 78,500
PAID EXTRA TO GET THE 5.7 HEMI THAT IS SUPPOSED TO LAST FOREVER RIGHT, WELL NOW 3500 LATER WE ARE FINALLY GETTING A NEW MOTOR PUT IN IT, I BELIEVE THAT DODGE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. WENT OUT TO START IT ONE MORNING AND SOUNDED LIKE A GUN SHOT, SHOT A ROD CLEAN THROUGH THE OIL PAN, BUT WORST PART IS IT WAS STILL RUNNING, STILL WILL RUN, JUST SOUNDS HORRIBLE. REALLY THINK WE SHOULD BE REIMBURSED FOR THE NEW ENGINE. *TR
Mileage: 145,000
WE WERE DRIVING THE CAR AND SUDDENLY IT STARTED MAKING THIS LOUD NOISE UNDER THE HOOD AND SHOOK. I PULLED OVER AND TURNED OFF THE CAR. I CHECKED TO SEE IF THE OIL WAS OK AND IT WAS. THERE WASN'T ANY LEAKING FLUIDS. THE VEHICLE WAS TOWED TO OUR HOME AND SITS IN THE DRIVE. ANY ATTEMPT TO START IT CAUSES VIOLENT SHAKING LOUD NOISE. IT STRUGGLES TO IDLE AND DIES. *TR
Mileage: 150,000
AUTO DROVE PROPERLY PREVIOUS DAY, STARTED THE ENGINE AT 6PM AND IT SOUNDED LIKE ROCKS IN THE ENGINE. A PUDDLE OF OIL WAS VISIBLE UNDERNEATH THE PARKED SUV. CAR HAS BEEN PROPERLY CARED FOR, NO WARNING LIGHTS ON THE DASHBOARD IE: OIL, ENGINE LIGHT - JUST LOUD CLANKING AND NOT DRIVABLE. EDMUNDS AND OTHER AUTO INFORMATION COMPLAINTS ARE EXACTLY LIKE OURS. THIS ISSUE HAS BEEN FIXED IN THE 05 MODELS BUT NOT IN THE 04. IT RAINED A LITTLE EARLIER IN THE DAY AND THIS VIDEO SHOWS WHAT IS TRANSPIRING IN THE 04 MODELS: HYDROLOCK= BROKEN RODS HTTP://WWW.YOUTUBE.COM/WATCH?V=I_THRVTMLX4 CHRYSLER NEEDS TO ANSWER THE HUNDREDS OF COMPLAINTS THAT ARE DOCUMENTED. WE CANNOT AFFORD A NEW FAMILY CAR. THANK YOU FOR YOUR TIME AND I HOPE THAT YOU HELP US FIND A SOLUTION AND HOLD THEM ACCOUNTABLE. *TR
Mileage: 105,000
I PULLED INTO THE MIDDLE OF AN INTERSECTION AT TAYLOR ROAD AND SR 256 IN REYNOLDSBURG, OH AND WHAT SOUNDED LIKE AN EXPLOSION WAS A ROD THAT SHOT THROUGH THE OIL PAN INTO THE SIDE OF THE ENGINE BLOCK CAUSING THE CAR TO STOP MOVING WHILE IN TRAFFIC. *TR
Mileage: 11,300
MY 2004 DODGE DURANGO HAS STALLED ON ME 6 TIMES NOW WITHOUT 'ANY WARNING', IT SIMPLY SHUTS OFF AND I HAVE NO CONTROL OVER THE VEHICLE. THE FIRST TWO TIMES IT HAPPENED, WE DISMISSED AS SOME WEIRD 'FLUKE', AS THE TWO TIMES WERE ABOUT A YEAR APART, SO WE NEVER THOUGHT MUCH ABOUT IT. WHEN IT HAPPENED FOR THE THIRD TIME WE REALIZED SOMETHING WAS MOST DEFINITELY WRONG. WE WERE SHOCKED TO SEE HOW MANY PEOPLE WERE HAVING THE SAME PROBLEM, WHEN WE BEGAN TO RESEARCH THE PROBLEM ON LINE. RIGHT AFTER IT HAPPENED THE 3RD TIME, WE TOOK IT IN TO OUR LOCAL MECHANIC; WHO INDICATED THAT IT MIGHT BE PART OF A FAULTY CLUSTER PROBLEM THAT HAD BEEN RECALLED. THEY REPLACED THE CLUSTER, AND I FELT SO MUCH BETTER AND SAFER. APPROXIMATELY 4 MONTHS LATER, IT HAPPENED AGAIN! I SENT AN EMAIL TO THE SERVICE DEPARTMENT OF THE DEALERSHIP TO TELL THEM WHAT I EXPERIENCED, AFTER SEVERAL UNANSWERED EMAILS AND 4 MONTHS LATER, I DECIDED THAT I NEEDED TO GO IN PERSON. JUST THIS WEEKEND, BEFORE I WENT; IT HAPPENED AGAIN AS I WAS ENTERING THE FREEWAY. I AM SCARED TO DEATH TO DRIVE THIS DURANGO ANYWHERE BUT ON THE SIDE STREETS NOW. I HAD A CHILD IN MY CAR WHEN THIS OCCURRED THIS PAST WEEKEND, AND THEY WERE VERY SCARED. EACH TIME IT HAS OCCURRED HAS BEEN AT A SLOW RATE OF SPEED AND ALWAYS MAKING A RIGHT TURN. IT IS EXTREMELY FRIGHTENING TO LOSE COMPLETE CONTROL OF YOUR VEHICLE, AND IT IS ONLY MATTER OF TIME BEFORE SOMEONE IS GOING TO DIE OR CAUSE A HORRIBLE ACCIDENT WHEN THIS SHUT DOWN OCCURS. WHY IS CHRYSLER/DODGE NOT BEING MADE TO ADDRESS THIS PROBLEM? I WAS SHOCKED TO SEE STILL MORE COMPLAINTS ABOUT THIS PROBLEM, THE MOST RECENT WAS JUNE 12, 2012 HOWEVER THESE CONCERNS ARE DATING BACK TO 2005! WHAT NEEDS TO HAPPEN BEFORE THIS SITUATION CAN BE ADDRESSED AND DEALT WITH APPROPRIATELY. THIS IS NOT A SMALL PROBLEM, THIS IS A PROBLEM WITH POTENTIALLY LIFE THREATENING CONSEQUENCES, AND NO ONE IS DOING ANYTHING ABOUT IT. *TR
Mileage: 85,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD BANGING NOISE UPON START UP. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND ADVISED THAT AN ENGINE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Mileage: 123,000
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE EMITTED A LOUD NOISE AND FAILED TO START. THE CONTACT ALSO STATED THAT THE ENGINE WAS DESTROYED BECAUSE WATER CAME DOWN THE WINDSHIELD AND ENTERED THE ENGINE. THE WATER WAS ABLE TO REACH THE ENGINE BECAUSE THE GASKETS ON THE INTAKE MANIFOLD WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A HYDRO-LOCK OCCURRED WHEN THE ENGINE WAS STARTED AND WATER WAS SUCKED IN. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Mileage: 90,000
MY 2004 DURANGO LIMITED EQUIPPED WITH THE HEMI 5.7 LITER ENGINE DEVELOPED A TICKING SOUND AND AND FAILED WHILE MERGING ONTO A HIGHWAY FORTUNATELY I WAS ABLE TO AVOID A ACCIDENT. I LATER FOUND OUT THAT THIS A FREQUENT PROBLEM THAT OCCURS WITH THE 5.7 HEMI ENGINE IN THIS MODEL YEAR, HOW COME NOTHING HAS BEEN DONE TO RECTIFY THIS. THE ENGINE IS A COSTLY REPAIR THAT CHRYSLER DOESN'T WANT TO ACKNOWLEDGE. *TT
Mileage: 108,012
I WAS APPROX 1/10 OF A MILE DOWN OUR LOCAL ROAD WHEN I HEARD A SUDDEN EXPLOSION UNDER THE CAR. IT SOUNDED AS IF THE TIRE BLEW. I IMMEDIATELY STARTED PULLING OVER BUT I CONTINUED TO HEAR A RUMBLE FROM THE CAR. UPON INSPECTION, I NOTICED THERE WAS OIL RUNNING DOWN THE FRONT PASSENGER TIRE. THE MECHANIC HAS CONFIRMED A THROWN ROD THROUGH THE ENGINE BLOCK. NO PREVIOUS WARNINGS OF ISSUES WITH THE 122,000 MILE ENGINE. CAR HAS BEEN REGULARLY MAINTAINED (BUT NOT AT A DODGE DEALER). NOW I'M FACED WITH A $6,000 BILL TO REPLACE AN ENGINE THAT SHOULD HAVE LASTED ANOTHER 100,000 MILES. AS I RESEARCHED THIS ON THE INTERNET I FOUND THAT THIS HAS HAPPENED TO NUMEROUS OTHER OWNERS OF THIS MODEL ENGINE (5.7 L HEMI 2004 DODGE DURANGO LIMITED). NO RECALL HAS BEEN MADE ON THIS ENGINE ALTHOUGH IT IS EVIDENT THAT THIS IS A COMMON, COSTLY, DANGEROUS MANUFACTURING DEFECT WITH THEIR ENGINE.
Mileage: 122,000