2011 DODGE DURANGO Electrical System Problems

I was driving on the freeway and my battery light came on on the dash and lost power to engine and smelled electrical burning in the engine. Safely exited freeway and found the alternator was smoking really bad. Had to get the suv towed home.

Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.

The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the hood and the fire burned out. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was advised that due to the failure and the fire, the PCM, the valve cover gaskets, the battery, and the alternator needed to be replaced. In addition, the contact was informed that due to the fire, the labels for the alternator were not visible. The vehicle was not repaired. The contact was informed of an unknown recall that had a similar failure description, however, the contact's VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 210,000.

Mileage: 210,000

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries were sustained. The contact checked under the hood and saw flames coming from the alternator; however, the flames extinguished themselves before the firefighters arrived on the scene. A fire department report was filed. The vehicle was first towed to the contact's mother-in-law's residence, then to the dealer, where it was determined that the alternator had malfunctioned due to the age of the vehicle. The contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

Mileage: 230,000

This SUV has had 2 recalls for the same fuel system relay problem, And now after approximately 2or3 yrs ago, and now it's doing the same exact thing again, you'll be driving down the road and it will just shut off and a red lighting built will show up, lucky we had a safe place to pull off the road and get stopped, but this is a very dangerous situation for my wife and kids to be in

The contact owns a 2011 Dodge Durango. The contact stated while driving at an undisclosed speed, the battery warning light illuminated, and the vehicle stalled. The vehicle failed to restart. The contact recharged the battery. The vehicle was taken to the dealer where it was diagnosed with failed alternator wiring and that the wiring harness needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was like NHTSA Campaign Number: 17V435000 (Electrical System), however, the VIN was not included. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 186,000.

Mileage: 186,000

The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.

Mileage: 148,000

Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.

The contact owns a 2011 Dodge Durango. The contact stated that while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 136,000.

Mileage: 136,000

With the initial incident with us as we were pulling into a roundabout & braking & turning to the left at some point and turning back to the right the engine stalls. All electrical was still working except for the engine and I smelled an odor of burning wire Seemingly coming from the center of the steering wheel. Shift into neutral hit the ignition and it restarts and everything‘s fine. After a couple times of this happening sporadically, we were notified there was a recall notice seemingly for this problem, but there was a wait while for the recall parts for the solution. With the subsequent occurrences there was no electrical smell, there’s no problem restarting it and there is no problem with any other electrical. Problem occurs with various levels of fuel. We had the recall work performed, and yet the problem still occurs, again, sporadically which makes it difficult to diagnose. The Dodge dealer service dept here, in Billings Montana, cannot seem to reproduce the problem. There are no error codes produced when it happens. It is becoming extremely dangerous. I wonder if anyone else has experienced that faint electrical smell like the first time coming possibly from the steering wheel. I think the recall was related to the fuel pump relay, but I think our problem has something to do with the wiring in the steering column. As I said, intermittently, the engine stalls upon braking with a slight turn to the left & then back to the right. It probably happens roughly once every three or four months and almost always any more pulling into a roundabout. Only once has it occurred other than entering a roundabout.

Was driving home car shut off battery Battery went completely dead had to tow to my house put a new battery new alternator and PCM Called NHTSA and they said my vehicle Wasn't On the recall list but I have the same problems as the vehicles that were on the recall list

There was a whirring noise associated with engine rpm. It appeared to be something driven by the serpentine belt. Within a few miles the battery charge light came on. I figured the noise was then the alternator. I stopped at a parts store to order one and when I came back out, smoke was billowing out of the hood. I opened the hood and it was coming from the alternator. It wasn't slowing down. I asked for some tools from the parts store to unhook the battery and then the smoke started subsiding. It appeared the alternator created a short and the battery was feeding the potential for fire. This all happen in the course of 4 miles. The day before I had parked this vehicle in a parking garage below a college building for a sporting event. This could have caught fire and potentially caused a lot of damage to other vehicles and building. I don't think I would have heard the issue at highway speeds either, and eventually the short caused the entire electrical system to fail (hooked battery up to put car in neutral to load onto tow truck). I currently have the alternator and ordered a replacement (with a core charge). The back of the alternator has some metal that had melted along with the back plastic housing. The bearings seem smooth. I noticed another recall with same vehicle and alternator but with electric hydraulic power steering with the alternator shorting to ground, but my vin is not affected by that.

Alternator failed

Vehicle became unresponsive on the highway due to 220 amp Alternator overheating and frying the PCM as a result. Same exact issue as recall item T36.

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 45 MPH, the contact noticed smoke coming from above the driver’s side sun visor. The contact lowered the sun visor and saw red coals and black smoke coming from the headliner. The contact pulled into a parking lot to get water to extinguish the fire. Upon returning to the vehicle the contact saw flames coming from inside the vehicle. The emergency services were contacted and notified of the fire. The fire department arrived on the scene. When the fireman pulled down the headliner there were flames underneath the headliner. The fire department was able to extinguish the fire. A police and fire report was filed. There was an injury reported. The fire department determined that the fire was caused by an electrical fault. The vehicle was towed to a tow lot. The insurance provider had not determined if the vehicle would be a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 181,000. The VIN was not available.

Mileage: 181,000

All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.

While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.

While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.

Every so often, while I’m driving, my vehicle totally shuts down in the middle of traffic as I slow down for a turn or to stop. The steering wheel becomes very difficult to maneuver, forcing me to stop exactly where I am, to shift it to park and crank it up again.

The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 10 MPH, the vehicle stalled randomly. The vehicle was able to be restarted. The contact stated that the “Forward Collision Warning- Off” message was displayed. The vehicle was taken to a local dealer where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

VIN: [XXX], MAKE/MODEL: DODGE DURANGO, YEAR 2011, MILES: 189,000 NO WARNING, NO MALFUNCTION INDICATOR LIGHT UNTIL AFTER TODAY 09/21/2021, ENGINE WONT TURN OVER, NOT BATTERY, BATTERY IS CHARGED, EXTERIOR AND INTERIOR LIGHTS WORK, MALFUNCTION INDICATOR LIGHT( ENGINE SYMBOL), & RED NOT YELLOW ELECTRONIC THROTTLE CONTROL WHEN TURNING ON VEHICLE, MAKES A CLICKING NOISE WHEN TRYING TO TURN OVER. LIGHT THAT STAYS ON : MIL, LIGHT THAT ONLY STAYS ON BRIEFLY, ETC, VEHICLE WILL NOT TURN OVER TO START NO KNOWN RECALLS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after driving at various speeds then coming to a stop the vehicle would stall. The contact would restart the vehicle to regain proper function. The approximate failure mileage was 120,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS

Mileage: 120,000

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

Mileage: 130,000

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

Mileage: 130,000

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

Mileage: 130,000

My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. The contact was shifted into the park, restarted, and resumed normal functionality. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect. (RECALL RELATED INCIDENT)

Mileage: 100,000

The contact owns a 2011 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle failed to start and drained the battery. The contact stated that several unknown warning lights were illuminated. The following day the vehicle was started and driven to the local dealer, where the vehicle was diagnosed with needing the fuel pump relay to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 66,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS

Mileage: 66,000

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND RELATED THE FAILURE TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT CALLED VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626) TO SCHEDULE AN APPOINTMENT TO REMEDY THE RECALL AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,461.

Mileage: 148,461

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER THE REPAIR, WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO EXPERIENCE THE SYMPTOMS STATED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 259,000.

Mileage: 259,000

ALTERNATOR FAILURE

ON AUGUST 22, 2020 WHILE DRIVING TO AND FROM A RESTAURANT MY CAR COMPONENTS NOTIFIED ME OF A BATTERY ISSUE WITH THE RED LIGHT ON. I THEN KEPT DRIVING TO PARK THE CAR AND WHILE THE CAR WAS PARKED IT STARTED TO STALL UNUSUALLY BUT THE ENGINE CAR DID NOT STOP COMPLETELY. THEN THERE WAS HEAT COMING IN FROM THE AIR CONDITION VENTS WITH A RUBBERY SMELL THEN I HAD TO TURN THE CAR OFF. I DID NOT WANT TO OPEN THE HOOD BECAUSE THERE WAS SMOKE COMING OUT OF THE ENGINE. I WAS AFRAID OPENING THE HOOD MIGHT HAVE CAUSED A FIRE FEEDING OXYGEN TO THE ENGINE. I CALLED USAA ROADSIDE ASSISTANCE AND PROVIDED ME WITH A WRECKER WITH ASSUMED NAME SALLY'S TOWING SERVICE. THE WRECKER WAS UNABLE TO JUMP START THE CAR AND MOVIE IT NEUTRALLY. HE HAD TO FORCIBLY PULL THE CAR WITH THE TIRES LOCKED ONTO THE FLAT BED. WE TOOK IT TO OUR MECHANIC AT USA MOTORS. OUR MECHANIC INSPECTED IT AND FOUND A RARE OCCURRENCE IN WHICH THE ALTERNATOR WAS OVERCHARGING THE BATTERY CAUSING THE BATTERY AND THE POWER TRAIN CONTROL MODULE TO MELT THUS CAUSING THE SMOKE AND FOUL ODOR AND THE CAR LEFT WITH NO POWER OR CONTROL.

Mileage: 118,740

WHILE DRIVING AT ABOUT 25 MPH, THE NUETRAL LIGHT AT THE AWD HIGH AND LOW SHIFT KNOB LIT UP AND THE VEHICLE STUCK INTO LOW. UPON TRYING TO GET IT TO SHIFT INTO HIGH THE TRANSMISSION STUCK IN NEUTRAL AND WILL NOT MOVE.

Mileage: 173,000

I HAD A FUEL PUMP RELAY REPLACED IN 2015, AND HAVE HAD A LOT OF SMALL PROBLEMS WITH THE ELECTRICAL SYSTEM OVER THE YEARS. ONCE THE VEHICLE PASSED 80,000 MILES THIS YEAR ALL KINDS OF THINGS STARTED HAPPENING. THE COOLING SYSTEM WENT HAYWIRE AND MY AUTO REPAIR SHOP HAD TO REPLACE THE RADIATOR. I'VE BEEN EXPERIENCING PROBLEMS WITH MY VEHICLE HESITATING TO START LIKE IT IS NOT GETTING FUEL, AND HAVE TROUBLE ACCELERATING SO I CANNOT PULL OUT IN HEAVY TRAFFIC UNLESS THERE IS A GOOD BREAK WHICH IS ABSOLUTELY RIDICULOUS HAVING A HEMI V8 ENGINE! I'VE BEEN TOWED TWICE THIS YEAR WHEN THE VEHICLE WOULD NOT START AT ALL BUT THEN IT ENDED UP STARTING WHEN IT GOT TO MY AUTO REPAIR SHOP OR THE DEALER. I WAS NOT ONLY EMBARRASSED BUT WASTED TIME AND MONEY. MY MECHANIC DID A LOT OF DIAGNOSTICS AND RULED OUT EVERYTHING EXCEPT THE FUEL PUMP RELAY. I DID SOME RESEARCH AND LEARNED ABOUT THE RECALL SO I WENT TO THE DEALER AND ASKED THEM TO APPLY THE FIX. THEY HASSLED ME AND SAID THEY 'CAN NOT TRUST YOUR MECHANICS' AND MADE ME PAY FOR DIAGNOSTICS AND SAID THERE WAS NO FIX FOR THE RECALL. THEY ENDED UP FINDING ANOTHER PROBLEM BASICALLY TELLING ME MY MECHANICS WERE WRONG AND CHARGED ME OVER $800 FOR A NEW PCM. THEY DID INSTALL A NEW FUEL PUMP RELAY AT MY INSISTENCE EVEN THOUGH IT WAS THE ORIGINAL PART AND NOT A FIXED PART. IT RESOLVED THE STARTING ISSUE AND I STOPPED GETTING ANY WARNING LIGHTS. THE VEHICLE STILL DIDN'T ACCELERATE OR HANDLE PROPERLY AND NOT EVEN FOUR MONTHS LATER AND THE SAME PROBLEM IS HAPPENING AGAIN! THE FUEL PUMP RELAY IS OBVIOUSLY FAILING AGAIN AND I AM NOT CONFIDENT THE PCM HAD A PROBLEM IF I'M STILL GETTING THE SAME ISSUES. COULD IT BE THE TIPM I KEEP READING ABOUT? THE DEALER DIDN'T MENTION THAT. I'M AFRAID I AM GOING TO BE STRANDED WITH CHILDREN OR WORSE THAT THE VEHICLE IS GOING TO CUT OUT WHILE MOVING IN TRAFFIC!! THIS IS AN EXTREMELY UNREASONABLE SAFETY RISK! (RECALL RELATED INCIDENT) TS

Mileage: 81,000

WHILE DRIVING MY DODGE DURANGO ON CITY STREETS AS WELL AS MULTI LANE HIGHWAY THE VEHICLE WILL UNEXPECTEDLY EXPERIENCE A STALL CONDITION. I HAVE EXPERIENCED THIS FAILURE APPROXIMATELY SIX TIMES. PLACING THE VEHICLE IN NEUTRAL WHILE IN MOTION TO ATTEMPT A RESTART WAS UNSUCCESSFUL AS I FOUND THAT THE VEHICLE MUST BE IN PARK FOR A RESTART. THIS IS ESPECIALLY CONCERNING ON THE MULTILANE HIGHWAY AT 50 MPH SPEEDS, AS THE POTENTIAL FOR COLLISION WITHOUT POWER IS OF GREAT RISK TO ME. HAVING TO PLACE A VEHICLE IN PARK IF UNABLE TO COAST TO SHOULDER OR CURB LANE PUTS EVERYONE IN THE AREA AT RISK OF COLLISION AND EXPOSING MYSELF AND FAMILY TO A REAR END COLLISION AT INCREASED HIGHWAY SPEEDS. ON CITY STREETS I HAVE EXPERIENCED A LOSS OF POWER AT APPROXIMATELY 20 MPH WHILE MID TURN THROUGH AN INTERSECTION RESULTING IN ME BLOCKING THE INTERSECTION WHILE ATTEMPTING A RESTART. THIS HAS OCCURRED IN BOTH LEFT AND RIGHT HAND TURNS. OF NOTE MY FAMILY MEMBERS WITH LESS DRIVING EXPERIENCE COULD BE AT RISK OF COLLISION/INJURY SHOULD THE ENGINE DIE SUDDENLY. I HAVE ALSO EXPERIENCED APPROXIMATELY TWENTY OCCURRENCES WHERE MY VEHICLE FAILS TO START. I HAVE NOTED THAT THIS USUALLY OCCURS AFTER A SHORT DRIVE WITH AN ATTEMPT TO RESTART AFTER APPROXIMATELY 30 MINS WHICH RESULTS IN THE NO START CONDITION. AN EXAMPLE WOULD BE A TRIP TO A GROCERY STORE. FRUSTRATING BEYOND BELIEF. CHRYSLER SERVICE CENTER UNABLE TO HELP AS NO PARTS OR REMEDY AVAILABLE FOR THE ORDERED RECALL. CONTACTED FIAT/CHRYSLER REP BUT HE WAS OF NO ASSISTANCE. THE REP INSISTED THAT THE VEHICLE WAS SAFE TO DRIVE BUT I STRONGLY DISAGREE. HIS REMEDY IS TO TOW THE VEHICLE AT MY COST TO THE DEALER UPON EXPERIENCING STALL BUT I FEEL THAT DRIVING THE VEHICLE TO FAILURE IS GROSSLY NEGLIGENT.THIS DODGE DURANGO IS NOT ONLY UNRELIABLE HAVING EXPERIENCED SO MANY NO START CONDITIONS BUT THE STALL AT SPEED IS CERTAINLY UNSAFE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE WAYNESBORO CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 480 HIGHWAY 25 NORTH, WAYNESBORO, GA 30830, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE HAS BEEN STALLING AFTER I TURN IT ON SECOND TRY IT WILL SOUND LIKE I'M RUNNING OUT OF GAS THIRD TIME IS A CHARM CAR WILL STAY ON BUT SOMETIMES HESITATE TO WHEN PUSHING THE GAS WHEN AT A COMPLETE STOP CAR FEELS LIKE IT'S GOING TO STALL UNTIL I TAP THE GAS THERE IS ALSO A CRACKLE IN THE DASH BOARD WHEN CAR IS ON AC TURNS ON, ON IT'S OWN I'VE CONTACTED THE DEALER WITH THESE ISSUES AND THEY TELL ME THAT IT HAS NOTHING TO DO WITH THIS RECALL AND DOES NOT SEND MY CAR IN FOR AN INSPECTION

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER FRIENDSHIP DODGE LOCATED AT 3193 W STATE ST, BRISTOL, TN 37620, WAS NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE IDLE AT A RED LIGHT THEN PRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE'S POWER SUDDENLY SHUT OFF COMPLETELY. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED, AS WELL AS, THE PCM. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED GANDRUD AUTO GROUP (1001 PLAZA WAY, GREEN BAY, WI 54302), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 171,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR GETS STUCK IN 4LOW WHEN IN AWD. CAR STALLS ALL THE TIME THEY HAVE NOT FIXED THAT RECALL AS OF YET. MY CHECK ENGINE COMES ON AND TIRE SENSORS TO 0 ON ALL SIDES WHEN TIRES ARE FINE. I CAN'T TURN LEFT OR RIGHT WITHOUT CLUNKING JERKING. DODGE DEALER KNOWS THE TRANSFER CASES HAVE ISSUES BUT NO RECALLS. THE DODGE FORUM IS FULL OF COMPLAINTS ABOUT SAME ISSUE HAPPENING TO LEAST 20 OTHERS I HAVE SEEN SO FAR. I'M BEING CHARGED ABOUT $5000 TO CHANGE TRANSFER SWITCH AND CASE NOW. BUT WITH SO MANY OF US WHY HASN'T THIS BEEN RECALLED. I THINK THE WHOLE PROBLEM IS OUR COMPUTERS ARE FAULTY. I HAVE ALL KINDS OF LIGHTS FLASHING UP AT TIMES FOR NO REASON AND NO CODES ARE FOUND WITH CEL ON. I WAS DRIVING OUT OF A STORE CAR PARK WHEN LIGHT FLASHED AND CAR GOT STUCK IN 4LOW NOW I LIVE ONLY TO GET TO IS FROM A HIGHWAY AND WHEN THAT IS 55MPH AND I CAN ONLY GO 20MPH WITH WIDE TURNS WE HAVE AN ISSUE.

Mileage: 130,000

RFUEL PUMP RELAY RECALL, SEPT. 2019. NO PART AVAILABLE, OR KNOW WHEN PART WILL BE AVAILABLE. VECH. HESITATES BUT HAS NOT DIED OUT YET. TIRED OF WAITING. WILL BUY A FORD NEXT TIME.

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE CAR STALLED SHORTLY AFTER THE ETC INDICATOR LIGHT STARTED FLASHING NEXT TO A "FCW OFF" AND ORANGE TRIANGLES APPEARED IN MY SIDE VIEW MIRRORS. THE ENGINE LIGHT CAME ON, ACC OFF INDICATOR LIGHT CAME ON ALONG SIDE WITH THE ESC LIGHT. IT STARTED BACK UP SO I TOOK IT TO FIRESTONE FOR A DIAGNOSTIC, THEY SAID IT WAS SOME MINOR ELECTRICAL ISSUES BUT THE TORQUE CONVERTER ON THE TRANSMISSION NEEDED TO BE FIXED FIRST AND INFORMED ME THAT THEY DIDNT DO ANY TRANSMISSION WORK.THEY REFERRED ME TO A-TEAM TRANSMISSIONS, TOOK IT A GOT A SECOND DIAGNOSTIC AND I WAS TOLD THAT IT WASN'T A TRANSMISSION PROBLEM BUT SUGGESTED IT WAS THE ABS SYSTEM. THEY SAID THEY DIDNT WORK ON IT SO I TOOK IT TO A THIRD AUTO CARE SHOP AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR. HAD IT CLEANED AND THE PROBLEM STILL RESULTED IN JERKING, LOSING COMPRESSION, AND OCCASIONALLY WANTING TO STALL. I COULDN'T GET A STRAIGHT AND I DIDN'T WANT TO PAY FOR ANYMORE DIAGNOSTICS. HOOKED UP MY OBD II DIAGNOSTIC SYSTEM AND THE ONLY CODES I GOT WERE P0113, P0300, P0304, AND P0340. PARKED MY CAR IN MY BACK YARD AND TRIED TO AVOID USING IT UNTIL IT HAS BEEN FIXED.

Mileage: 325,599

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CALLED LANDERS DODGE CHRYSLER JEEP RAM (2701 BENTON RD, BOSSIER CITY, LA 71111, (318) 797-1233) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE IGNITION, MULTIPLE WARNING LIGHTS WERE ILLUMINATED AND SMOKE WAS SEEN EXITING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE ENGINE OFF AND ALL ELECTRICAL FUNCTIONS WERE DISABLED. THE CONTACT STATED THAT HER HUSBAND INSPECTED THE ENGINE AND DISCOVERED THAT THE ALTERNATOR HAD BURNT. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY A DEALER OR INDEPENDENT MECHANIC. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER HER VIN WAS NOT ASSOCIATED TO THE RECALL. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Mileage: 127,000

WHILE VEHICLE WAS IN DRIVE ON SEVERAL OCCASIONS, IT WILL SWITCH FROM AWD INTO LOW WITHOUT ANYTHING BEING TOUCHED BY DRIVER. THIS WAS WHILE VEHICLE WAS IN FORWARD MOTION AFTER A PERIOD OF DRIVING AND OCCURRED ABOUT W 20-30 MPH. IT WILL NOT SWITCH OUT OF LOW NO MATTER WHAT WAS TRIED UNLESS VEHICLE WAS STOPPED AND RESTARTED (SOMETIMES RESTARTED A COUPLE TIMES). POSSIBLE ISSUE WITH TRANSFER CASE. WILL BE NOTIFYING DEALERSHIP. *TR

Mileage: 102,023

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO MAKE A TURN IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 50,000

ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.

Mileage: 18

MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.

Mileage: 82,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE BERGSTROM CHRYSLER-JEEP-DODGE-RAM FIAT OF KAUKAUNA DEALER, LOCATED AT (2929 LAWE ST, KAUKAUNA, WI 54130), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, THE VEHICLE WAS STARTED AND THE WINDSHIELD WIPER TURNED ON INDEPENDENTLY AND THE HAZARD WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), WHERE IT WAS CONFIRMED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER THE DEALER INFORMED THAT PRIOR TO THE RECALL REMEDY THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED HER SON WAS DRIVING AT 60 MPH, WHEN THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED WITHOUT WARNING AND THEN THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT'S SON PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT'S SON ATTEMPTED TO JUMP START THE VEHICLE BUT WAS UNSUCCESSFUL AFTER SEEING SMOKE. THE VEHICLE WAS TOWED TO HARTSVILLE CHRYSLER DODGE JEEP RAM LOCATED AT (900 E. BOBO NEWSOM HWY, HARTSVILLE, SC 29550) FOR A DIAGNOSIS. THE DIAGNOSIS WAS A DEFECTIVE ALTERNATOR AND A BURNT OUT POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AT START UP AND ON OCCASIONS WHILE DRIVING, THE FORWARD COLLISION DETECTION SYSTEM BECAME INOPERABLE WITHOUT WARNING. THE TRACTION CONTROL WARNING LIGHT AND CRUISE CONTROL WARNING WAS ALSO ILLUMINATED. THE CONTACTED STATED THAT THE BRAKING SYSTEM OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO STARTUP IMMEDIATELY. THE CONTACT ALSO STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!

Mileage: 150,000

MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.

Mileage: 170,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610)286-9450) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

Mileage: 193,000

WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.

Mileage: 97,482

I HAVE REPORTED THIS BEFORE. MY VEHICLE STALLS OUT WHILE DRIVING. I HAVE TAKEN IT TO THE MECHANIC A NUMBER OF TIMES BUT NOTHING FIXES THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND IT HAPPENS WITH MY CHILDREN IN THE CAR. WHEN MY VEHICLE STALLS OUT WHILE DRIVING THE STEERING WHEEL ALSO LOCKS UP MAKING IT DIFFICULT TO DIRECT THE CAR. IT HAS HAPPENED A NUMBER OF TIMES WHILE DRIVING AND PULLING UP TO A STOP LIGHT. THIS STARTED ABOUT 3 YEARS AGO BUT I'M PUTTING THE LAST TIME IT HAPPENED AS THE DATE.

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5 MPH IN A DRIVE-THRU, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS ATTEMPTED TO BE JUMPSTARTED, BUT THE VEHICLE WOULD NOT START. MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037, (281) 301-5150) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

Mileage: 159,000

IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN

Mileage: 108,000

IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.

Mileage: 102,000

THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.

Mileage: 136,477

THE ACTUATORS FOR THE AIR CONDITION GOING OUT.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HEARD AN ABNORMAL NOISE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO START THE VEHICLE; HOWEVER, IT WOULD HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SANDS CHRYSLER JEEP DODGE RAM (LOCATED AT 501 N WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-0946), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

THE BATTERY LIGHT CAME ON WHILE DRIVING 45 MPH. BEFORE I WAS AT A PLACE TO GET OFF OF THE HIGHWAY (TWO MILES) THE VEHICLE LOST ALL POWER AND COMPLETELY SHUT OFF. SO THERE I SAT IN THE MIDDLE OF THE HIGHWAY WAITING ON A TOW TRUCK. THE 220 AMP ALTERNATOR HAD THE FAULTY DIODE LIKE THE ONES THAT HAVE BEEN RECALLED. THE DIODE FAILED AND CAUSED A DEAD SHORT. THE ALTERNATOR SHORT RUINED THE BATTERY AND THE PCM. THIS IS THE T36 RECALL TO A 'T' BUT DODGE SAYS MY VIN NUMBER SHOWS IT'S NOT RECALLED. THE PARTS AND LABOR WERE 1411.88. THAT'S NOT INCLUDING THE TOW SERVICE BILL OR THE RENTAL CAR THAT I HAD TO USE. THIS IS RIDICULOUS THAT CHRYSLER IS BEING ALLOWED TO RIP PEOPLE OFF KNOWING FULL WELL ITS THEIR WORTHLESS PARTS AT THE ROOT OF IT ALL. NO GOVERNMENT AGENCY SHOULD SIT BY AND BE A SPECTATOR AS CHRYSLER ROBS THOUSANDS AND THOUSANDS OF PEOPLE AT OVER 1000 EACH. SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISTAKE AND QUIT STICKING IT TO THE PEOPLE WHO WERE FOOLISH ENOUGH TO BUY THIS GARBAGE.

Mileage: 157,646

VEHICLE BATTERY LIGHT CAME ON WHILE DRIVING. TWO MILES LATER SHUT OFF WITH NO CONTROL OVER STEERING OR BRAKING. VEHICLE HAD A FAULTY ALTERNATOR WHICH WAS NOT COVERED BY THE T36 RECALL. ALTERNATOR OVERHEATED, RUINED THE BATTERY AND PCM. THE ALTERNATOR WAS SENDING REVERSE POLARITY WHEN TRYING TO JUMP START. THIS IS A KNOWN ISSUE WITH THE MODEL YEARS. IT SHOULD BE COVERED IN RECALL AND ISN'T. THIS PART HAS RUINED MY WHOLE MONTHLY BUDGET AND IS CHRYSLER'S FAULT.

Mileage: 160,000

I HAVE A 2011 DODGE DURANGO CITADEL AWD AND IT WONT START I PUT MY KEY ON THE IGNITION AND TRY TO STARTED IT ONLY CRANKS AND NEVER STARTS

Mileage: 121,810

DEFECTIVE TIPM MODULE, FUEL PUMP WILL NOT ENGAGE, VEHICLE STALLS, OR WILL NOT START

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING. THE CONTACT JUMPSTARTED THE VEHICLE, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT CRANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS TOWED TO TRONCALLI CHRYSLER JEEP DODGE (818 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

WHILE DRIVING ON HIGHWAY THERE WAS A WHINING NOISE COMING FROM THE ENGINE. THEN DASHBOARD LIGHTS STARTED TURNING ON AN OFF RANDOMLY, THE TOUCHSCREEN WENT OUT. LESS THAN A MINUTE LATER THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND THE CAR COMPLETELY STOPPED WORKING. TRAVELING 45 MPH ON A BUSY HIGHWAY WHEN THIS HAPPENED. STEERED THE CAR TO THE SHOULDER. THERE WAS A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. UNDER THE HOOD, IT LOOKED LIKE THE ALTERNATOR AND/OR BATTERY WERE SMOKING. HAD THE CAR TOWED TO THE DEALER. I FOUND THAT THERE IS A RECALL ON 2011 DODGE DURANGO FOR A FAULTY ALTERNATOR BUT MY DEALER TOLD ME THAT MY VIN IS NOT PART OF THE CURRENT RECALL.

Mileage: 103,000

WHILE DRIVING MY 2011 DODGE DURANGO ABOUT 45 MPH, MY BATTERY LITE CAME ON, WITHIN A MATTER OF APPROX 2 MINUTES, ALL OF THE DASH LIGHTS CAME ON AND WERE BLINKING AND ALARMING, MY WINDSHIELD WIPERS CAME ON, MY AC TURNED OFF, MY FASTEN SEAGHT BELT LIGHTS CAME ON AND ALARMED AND THEN SUDDENLY THE CAR LOST POWER AND POWER STEERING WENT OUT AND I QUICKLY TRIED TO HANOVER THE CAR TO THE SIDE OF THE ROAD ONTO INCOMING TRAFFIC. AT THE SAME TIME THE BRAKES WENT OUT THEN THE ENTIRE DASH/PANEL WENT OUT AS WELL AS MY HEADLIGHTS. THIS WAS 6 AM AND IT WAS DARK OUTSIDE. I GOT OVER THE INTERSECTION AND WAS ABLE TO TURN THE VEHICLE AND WAS ABLE TO DRIVE DOWN THE ROAD AND GET OFF THE BUSY STREET. I THEN HAD TO WAIT TILL THE CAR STOPPED ON ITS OWN AS THE BRAKES DID NOT WORK. ALSO NO HEADLIGHTS. I TRIED TO TURN ON EMERGENCY FLASHERS AND THE WOULD NOT GO ON. I PUT THE CAR IN PARK AND GOT OUT AS I COULD SMELL BURNING OF WHAT I THOUGHT WAS ELECTRICAL WIRES. I HAD TO HAVE IT TOWED TO THE DEALER. I COULD NOT EVEN LOCK THE CAR AS THE KEY FOB DID NOT WORK. IT IS AT THE DEALER NOW AND I AM WAITING FOR A DIAGNOSIS. THE INCIDENT WAS VERY DISTURBING AND UNSAFE AS I HAD NO CONTROL OVER THE CAR. LUCKILY DUE TO THE TIME OF DAY, THERE WAS LITTLE ONCOMING TRAFFIC AND I HAD NOT ENTERED THE FREEWAY YET.

Mileage: 170,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE CABIN OF THE VEHICLE FILLED WITH SMOKE AND THE CONTACT SMELLED A BURNT ELECTRICAL ODOR. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A NEARBY PARKING LOT. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE ALTERNATOR WAS SURROUNDED BY FLAMES. UPON A SECOND EXAMINATION OF THE VEHICLE, THE CONTACT REMOVED THE BATTERY COVER UNDERNEATH THE FRONT PASSENGER SEAT TO ENSURE THAT THE FIRE WAS CONTAINED WITHIN THE ALTERNATOR AND HAD NOT SPREAD ELSEWHERE. THE CONTACT STATED THAT THE FIRE EXTINGUISHED ITSELF (FIZZLED OUT). A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO CROSSROADS CHRYSLER JEEP DODGE RAM (4510 WHITEHILL BLVD, PRINCE GEORGE, VIRGINIA 23875, (877) 360-5755) AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH REFERENCE NUMBER: 352-462-90. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECT TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 97,500.

Mileage: 97,500

CAR BEGAN MISFIRING WHILE DRIVING, AND THEN WOULD NOT MOVE ONCE STOPPED AND THEN PUT BACK INTO GEAR. ENGINE LIGHT AND FCW INDICATORS CAME ON. INITIAL DIAGNOSIS WAS TO REPLACE TWO SENSORS. PROBLEM RETURNED AFTER REPLACEMENT. NEXT DIAGNOSIS WAS TO REPLACE ALL 16 SPARK PLUGS WITH BOOTS. STILL DID NOT SOLVE PROBLEM. ELECTRICAL SYSTEM WAS CHECKED TO FIND ANY LEAKS, NONE WERE FOUND, BUT A NEW CODE ORIGINATED TO RE-FLASH COMPUTER. COMPUTER WAS PULLED AND FOUND TO BE TAKING ON WATER AND CORRODING TERMINALS. COMPUTER WAS CLEANED AND RE-SEALED TO FIX PROBLEM. BUT COMPUTER IS LIKELY TO TAKE ON MORE WATER AND CORRODE AGAIN. TOTAL REPAIR WAS OVER 1600.00 AND 20 DAYS IN SHOP. INCLUDED DOCUMENT DOES NOT INCLUDE INITIAL SENSORS AND PLUG REPLACEMENT. MECHANIC INDICATED THAT BASED ON OBSERVATION, WIRES CONNECTING TO COMPUTER HAD BEEN WORKED ON IN THE PAST, LIKELY TO ADDRESS SIMILAR PROBLEM

Mileage: 138,000

THE DASH BOARD WILL LIGHT UP AND THE WINDSHELD WIPERS WILL START TO GO WITH OUT DOING ANYTHING, THEN THE DASHBOARD FAILS AND POWERS DOWN AND THEN TRIES TO START BACK UP. IT CAUSED MY DURANGO TO LOSE POWER THEN POWER BACK UP. I DO HAVE A VIDEO THAT I WILL TRY TO INCLUDE PLEASE EXCUSE THE LANGUAGE IN IT.

Mileage: 184,000

VEHICLE IS STILL STALLING AFTER I HAVE ALREADY TAKEN IT TO THE DEALER TO HAVE RECALL HAS BEEN ADDRESSED. IT HAS BEEN TWO WEEKS SINCE THE DEALER FIXED THE RECALLS AND THIS IS THE SECOND DAY MY CAR HAS STALLED WHILE TAKING MY KIDS TO SCHOOL.

I HAD JUST STARTED DRIVING ON THE FREEWAY WHEN MY DASH STARTED DINGING AND MY TEMP WENT FROM COLD TO EXTREMELY HOT SO I PULLED OVER.THERE WAS PLENTY OF OIL AND WATER IN IT(I DOUBLE CHECKED).I STARTED IT UP AGAIN AND IT WENT COLD AGAIN,AS I STARTED DRIVING TO THE NEAREST EXIT OFF THE FREEWAY A FEW NOMENTS LATER TO HAVE IT LOOKED AT,IT ALL OF THE SUDDEN IT WOUNDNT LET ME GIVE IT GAS.IT SLOWED WAY DOWN IN THE MIDDLE OF THE FREEWAY.I GOT IT OFF THE FREEWAY EVENTUALLY IT WENT BACK TO NORMAL THEN QUICKLY STARTED TO MAKE AN AWFUL SOUND.I STOPPED THE CAR AGAIN FOR THE FOURTH TIME AND OPENED THE HOOD AND HOT SMOKE VAME OUT.AFTER I LET IT COOL FOR 2 HOURS ON THE SIDE OF THE ROAD IT WOUNDNT START.IT WANTED TO BUT NO FUEL WAS GETTING TO WHERE IT WAS SUPPOSE TOO.I HAD IT LOOKED AT AND NO BLOWN ROD.THEY SAID OT LOOKED LIKE SOMETHING TO DO WITH THE FUEL SOMETHING OR OTHER.I HAD IT TOLLED TO MY HOME 335 MILES AWAY WHERE IT SITS BROKE AND IT COST ME 300.00 THU AAA.TWO DAYS LATER ON 8/17/18 I GET A RECALL NOTICE ON THE BRAKE BOOSTER AND ALTERNATOR DIODE THERMAL FATIGUE.THE PROBLEM I HAVE IS MY CAR ALMOST CAUSED A HUGE MULTI CAR COLLISION ON I 30 IN TX. AND IT STRANDED ME IN A BAD NEIGHBORHOOD..

Mileage: 1

THERE WAS A BURNING SMELL & SMOKE COMING FROM MY CAR. AFTER I TURNED THE CAR OFF IT WENT COMPLETELY DEAD. I HAD THE ALTERNATOR AND BATTERY REPLACED BY A LOCAL MECHANIC FOR $640. THE NEXT DAY THE CAR DIED ON ME AGAIN IN THE TURNING LANE OF A BUSY STREET AT 4PM. IT WOULD NOT TAKE A BOOST. I HAD TO WAIT 2 HOURS TO HAVE MY CAR TOWED TO A DODGE DEALER. THE ALTERNATOR WAS REPLACED AGAIN WITH A RECALL ALTERNATOR BUT IT WAS FOUND THE ALTERNATOR ALSO BURNED OUT THE PCM. I HAD TO PAY $700 TO HAVE THE PCM REPLACED. DODGE/CHRYSLER RECALL DEPT ASSURED ME I WOULD BE REIMBURSED FOR THE ALTERNATOR, BATTERY & PCM. IT HAS BEEN 2.5 MONTHS & NO REIMBURSEMENT. I HAVE SUBMITTED RECEIPTS 3 TIMES BY EMAIL & FAX. THIS IS THE 2ND RECALL ISSUE I HAVE HAD WITH THIS CAR. IN 2015 THE TPM & BATTERY WERE REPLACED. I WAS NOTIFIED BY PHONE OF A SUN VISOR LIGHT RECALL BY A LOCAL DODGE SERVICE CENTER IN MARCH BUT I WAS NOT NOTIFIED OF ANY OF THE MAJOR RECALLS WITH THE TPM, ALTERNATOR OR BRAKE BOOSTER.

Mileage: 105,000

THE ALTERNATOR CAUSES MY TRUCK TO STALL AT TIMES, AND NOT START AT OTHER TIMES, I HAVE GONE THROUGH TWO BATTERIES AS A RESULT OF THIS. IT HAPPENED LAST NIGHT WHILE DRIVING, I COULD TELL THAT IT WAS SLUGGISH, AND THIS MORNING WOULDN'T START, THEN, NEXT THING YOU KNOW, IT STARTS.

Mileage: 127,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER (SWOPE CHRYSLER DODGE JEEP RAM, 1012 N DIXIE AVE, ELIZABETHTOWN, KY 42701) WAS CONTACTED AND STATED THAT THEY COMPLETED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). UPON LEAVING THE DEALER AND CONDUCTING HER OWN RESEARCH, THE CONTACT FOUND THAT THE RECALL REPAIR COULD NOT BE COMPLETED WITHIN THE 15 MINUTE TIME FRAME AFTER DROPPING OFF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE RECALL WAS STILL OPENED PER THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

PASSENGER SIDE HEADLIGHT CONNECTOR MELTING

Mileage: 112,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, A "TAIL LIGHT OUT' MESSAGE DISPLAYED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY, AND THE TAIL LIGHT BULBS WOULD FAIL TO ILLUMINATE DUE TO THE WIRING OVERHEATING AND CONDENSATION WITHIN THE CASINGS. THE VEHICLE WAS TAKEN TO NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT BULBS AND WIRING NEEDED REPLACEMENT, BUT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 141,379.

Mileage: 141,379

ALL DASH LIGHTS FLASHED AND CENTER DISPLAYED SYSTEM ERROR THEN FCW ERROR THEN THE FCW LIGHT AND BATTERY LIGHT CAME ONE. AFTER ANOTHER FEW SECONDS THE RADIO POWERS ON AND OFF AND EVERYTHING GOES BACK TO NORMAL BUT THE THE BATTERY LIGHT REMAINS ON.

Mileage: 183,000

I'VE HAD EACH OF THE 2 COMPRESSORS IN THE VEHICLE REPLACED TWICE IN ADDITION BOTH OF THE ACTUATOR DOORS ON THE FRONT A/C HAVE ALSO BROKEN.

Mileage: 174,000

ALTERNATOR SMOKING AND WINDING NOISE AND BATTERY LIGHT AND ALL DASH LIGHTS ON LOSS OF ALL POWER AND DRAINED BATTERY WHILE DRIVING

Mileage: 132,000

MY CAR HAS STALLED ON ME TWICE ON THE HIGHWAY WHILE GOING 50 MPH. A LIGHT COMES ON SAYING FCW OFF AND MY WHEEL LOCKS AND MY CAR STOPS. I AM CURRENTLY 8 1/2 MONTHS PREGNANT AND AM NOW SCARED TO DRIVE MY OWN CAR. I HAPPENED TO ME WHEN I TURNED MY CAR ON THIS MORNING AND IT WOULDN'T LET ME MOVE IT UNTIL I TURN IT OFF AND BACK ON THEN IT'S FINE. THIS IS A LARGE CONCERN FOR ME BECAUSE I TRAVEL ON THE HIGHWAY TO WORK EVERYDAY.

Mileage: 105,000

ON 4/16/18 I BROUGHT MY VEHICLE TO PHILLIPS CJDR TO TAKE CARE OF A MANUFACTURER RECALL. THE RECALL IS FOR THE ALTERNATOR DIODE THERMAL FATIGUE (T36/NHTSA 17V-435.) WHEN I PICKED UP MY VEHICLE I WAS INFORMED THAT NO SAFETY INSPECTION WAS PERFORMED ON MY VEHICLE PRIOR TO IT BEING RELEASED BACK TO ME. I DROVE THE VEHICLE HOME AND IT DIDN'T SEEM AS IF IT WAS DRIVING RIGHT, BUT WE THOUGHT THAT MAYBE IT JUST NEEDED TO BE DRIVEN. THE NEXT TIME WE DROVE THE VEHICLE WAS 4/25/18, I WAS ABLE TO DRIVE IT TO DROP MY CHILDREN OFF AT SCHOOL WHICH IS ONLY 7 MILES AWAY FROM MY HOME. WHEN I WENT TO START MY VEHICLE, IT WOULD NOT START. IT APPEARED TO BE THAT THE VEHICLE WAS GETTING NO POWER. AFTER 3 ATTEMPTS TO START THE VEHICLE IT STARTED WE WERE ABLE TO DRIVE THE VEHICLE BACK HOME. AT THIS POINT THE VEHICLE HAD NO ELECTRICAL FUNCTIONS AND WOULD NOT START. 5/5/18 MY MECHANIC INSPECTED THE VEHICLE AND ASKED WHAT HAD BEEN GOING ON. I INFORMED HIM THE VEHICLE WAS JUST AT THE DODGE DEALERSHIP FOR AN ALTERNATOR RECALL. WHEN HE SAW MELTED WIRING AND ELECTRICAL COMPONENTS HE TOLD ME TO GET MY VEHICLE BACK TO DODGE. 5/11/18 I CONTACTED PHILLIPS DODGE AND MADE THEM AWARE OF THE PROBLEM AT HAND. THE SERVICE DEPARTMENT MANAGER GARY INFORMED ME TO GET THE VEHICLE BACK THERE ASAP. 5/14/2018 I WAS INFORMED THAT THE ISSUE WAS THE TIPM AND PROVIDED ME WITH A QUOTE TO REPLACE THE PART. I ASKED HIM WHAT WENT WRONG WITH IT AND HE NOTIFIED ME THAT THEY COULD NOT CONCLUSIVELY DETERMINE WHAT WOULD HAVE CAUSED A FIRE IN THE TIPM. BUT THEY COULD COME TO THE CONCLUSION THAT IT WAS A REPAIR I WAS RESPONSIBLE FOR AND NOT LINKED TO THE FACT THAT MY VEHICLE WAS IN THEIR SERVICE DEPARTMENT FOR A RECALL ON A PART DIRECTLY RELATED TO THE SAME PROBLEM I AM EXPERIENCING.

Mileage: 120,000

THE LAST RECALL THAT WAS PERFORMED WAS THE P54 FUEL RELAY. I BELIEVE THE PROBLEM IS SOMEWHERE IN THE ENTIRE ELECTRICAL SYSTEM. THE REASON I SUSPECT THIS IS BECAUSE THE VEHICLE HAS LOTS OF INTERMITTENT PROBLEMS. FOR EXAMPLE, THE ALARM GOES OFF RANDOMLY FOR NO REASON SINCE I PURCHASED THE VEHICLE, POWER LOCKS OPEN ON THEIR OWN, VEHICLE HAS DIFFICULTY STARTING AT TIMES AND THEN STARTS RIGHT UP MOST OF THE TIME, AND ALL WITHOUT A WARNING OR ERROR CODE ON THE DASHBOARD. THE MOST RECENT PROBLEM ALMOST KILLED ME AND MY FAMILY THIS MORNING AS THE VEHICLE TURNED OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT, AGAIN NO ERROR CODES OR WARNINGS. AN INVESTIGATION SHOULD BE OPENED BECAUSE THIS IS EXTREMELY DANGEROUS AS THE VEHICLE CAN TURN OFF AT ANY MOMENT AND WITHOUT WARNING.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEADLIGHT CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114, 000. THE VIN WAS NOT PROVIDED.

Mileage: 114,000

T36 ALTERNATOR. I GOT A RECALL IN THE MAIL FOR ME TO TAKE MY CAR TO A DEALERSHIP TO DIAGNOSE MY ALTERNATOR. THE DEALERSHIP SAID THAT MY ALTERNATOR WAS NOT LISTED AS AFFECTED FROM MY VIN. A WHILE AFTERWARDS, I WAS DRIVING WITH MY FRIEND IN THE CAR AND MY CAR SYSTEMS SLOWLY BEGAN TO SHUT DOWN AND MY VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. AFTER HAVING MY VEHICLE TOWED BY TRIPLE A TO A LOCAL MECHANIC, THE MECHANIC TOLD ME THAT MY CAR'S ALTERNATOR HAD FAILED. I PAID $638.60 OUT OF POCKET FOR A REPLACEMENT ALTERNATOR. MY CAR EXPERIENCED THE EXACT REASONS FOR THE T36 RECALL. LUCKILY I WAS PULLING OVER FROM A CITY STREET AS MY VEHICLE LOST POWER AND CAUGHT ON FIRE. BUT HAD I BEEN GOING 60-70MPH ON THE HIGHWAY, I COULD'VE EASILY LOST CONTROL OF THE FAILING VEHICLE AND PERSONALLY DIED. I HAVE TALKED WITH CHRYSLER ABOUT THIS ISSUE SEVERAL TIMES AND THEY INSIST THAT MY VIN DOES NOT SHOW A FAULTY ALTERNATOR. AFTER HAVING MY CAR DANGEROUSLY SHUT DOWN ON ME AND CATCH FIRE, CHRYSLER PHONE OPERATORS DON'T SEEMED BOTHERED WITH MY SITUATION BECAUSE THE T36 RECALL IS "VIN SPECIFIC AND DOESN'T APPLY TO MY VEHICLE." I'M WONDERING IF I NEED TO HAVE A LAWYER LOOK INTO THIS TO SAVE OTHER DRIVERS FROM DANGEROUS DRIVING SITUATIONS LIKE THE ONE I WAS PUT IN.

Mileage: 73,100

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO MEADOR DODGE CHRYSLER JEEP RAM (9501 SOUTH FWY, FORT WORTH, TX 76140). THE CONTACT WAS UNSURE OF WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). CARBONE DODGE CHRYSLER JEEP RAM (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 736-3371) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING HOME FROM WORK AT NIGHT. MY BATTERY LIGHT CAME ON. JUST GOT A NEW BATTERY A FEW MONTHS AGO WHEN WIRING HARNESS WAS REPLACED, BECAUSE OF HEADLINER FIRE, DUE TO SUN VISOR RECALL. SO, I PULL INTO A PARKING LOT, ALL KINDS OF STRANGE LIGHTS STARTED FLASHING CAR COMPLETELY LOST ALL POWER, NO LIGHTS NO EMERGENCY LIGHTS, NOTHING! LOOKED UNDER HOOD AND THE ALTERNATOR WAS SMOKING. CALLED CORPORATE SAID IT WAS A RECALL BUT THEY DO NOT HAVE A FIX FOR IT. I HAVE TO COME OUT OF POCKET AND PAY FOR REPAIRS AND BE REIMBURSED BY DODGE. IT ALSO RUINED MY BATTERY. CAR IS STILL BEING SERVICED SO DON'T KNOW IF ANYTHING ELSE WAS DAMAGED AS OF YET. I WILL UPDATE.

Mileage: 78,880

I WAS DRIVING AROUND TOWN ABOUT 35 MILES PER HOUR AND SMOKE STARTED COMING FROM THE DRIVERS SIDE HEADLINER. HAD VEHICLE TOWED AT MY EXPENSE TO DEALERSHIP. THEY ENDED UP REPLACING WIRING HARNESS, THAT WAS DAMAGED DUE TO SUN VISOR RECALL. IT WAS IN SHOP FOR ABOUT 8 WEEKS.

Mileage: 76,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO LOCAL DEALER (LAKELAND CHRYSLER DODGE JEEP RAM, 2875 MALL HILL DRIVE, LAKELAND, FL, 33810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND POWER CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Mileage: 87,000

2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME AND HAD TO TAKE A POINT ON MY DRIVING RECORD AND POTENTIALLY HAVE MY PREMIUMS RAISED. NOT ONLY THAT, THE CALIFORNIA DMV HAS ISSUED ME A MANDATORY HEARING IN WHICH I HAVE TO RETEST IN ORDER TO DETERMINE MY ABILITY TO DRIVE. A FEW DAYS AGO, I RECEIVED A DIFFERENT NOTICE THAT NOW READS 'URGENT RECALL' AND I'M STILL HAVING THE SAME ISSUE GETTING THE VEHICLE IN FOR SERVICE, WHILE I DRIVE WITH ADEFECT * (RECALL RELATED INCIDENT) TS

Mileage: 73,500

FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE VERY MUCH ABOUT THESE ISSUES AND KEEP REFERRING ME TO THE DEALERSHIPS. IVE BEEN TRYING TO GET IN SINCE NOVEMBER BEFORE MY ACCIDENT TO HAVE THE WATER SHIELD EVALUATED AND BRAKES AS WELL FOR DAMAGE. AND GIVEN THE HISTORY OF RECALLS FOR MY VEHICLE ALONE, THE OTHER 2 RECALLS FOR VANITY MIRROR WIRING POTENTIALLY CATCHING FIRE AND ALSO FUEL PUMP FAILURE, MY DODGE MET THE CRITERIA FOR BOTH.

Mileage: 72,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THEY COULD PERFORM AN INTERIM REPAIR BY INSTALLING A NEWER DEFECTIVE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 70,000

WHILE DRIVING MY 2011 DODGE DURANGO TO THE STORE THE CHECK ENGINE AND BATTERY LIGHT APPEARED, I DROVE THE VEHICLE TO O'REILLY TO HAVE THEM TEST IT, IT SHOWED THE ALTERNATOR WAS BAD, I PURCHASED A NEW ALTERNATOR FROM THEM AND WITHIN 1/4 MILE OF LEAVING O'REILLY MY DASH LIGHTS STARTED FLASHING WINDSHIELD WIPERS STARTED GOING AND THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. SOME PASSER-BY'S HELPED PUSH MY CAR INTO A PARKING LOT WHERE MY HUSBAND MET ME AND INSTALLED THE NEW ALTERNATOR, STILL THE CAR WOULDN'T DO ANYTHING. HAD IT TOWED BACK TO THE HOUSE AND KEPT IT ON A CHARGER (ADVICE FROM THE TOW TRUCK DRIVER) AND STILL THE NEXT DAY NOTHING, MEANWHILE RESEARCHING THE PROBLEM ONLINE AND SAW THIS WAS A COMMON ISSUE AMONG DODGE DRIVERS. I CALLED DODGE AND THEY SAID MY PARTICULAR ALTERNATOR HAD NOT BEEN RECALLED AND THERE WAS NOTHING THEY COULD DO. THE CAR SAID KEY NOT DETECTED THE FOLLOWING MORNING AFTER BEING CHARGED ALL NIGHT. I THEN HAD IT TOWED TO A MECHANIC, THEY SAID THE PCM AND THE BATTERY WERE FRIED AND HAD TO TOW IT TO DODGE FOR THE NEW PCM. SO A NEW ALTERNATOR, NEW PCM AND BATTERY, THEN FINALLY MY CAR WAS RECALLED 8/2017. I WAS SENT A RECALL NOTICE STATING IF I HAD ALREADY HAD IT REPAIRED I WAS ELIGIBLE FOR REIMBURSEMENT AND TO SEND IN MY RECEIPTS AND I WOULD HAVE PAYMENT IN 60 DAYS. AT DAY 78 I CALLED THE FCA ASSISTANCE CENTER AND WAS TOLD THEY HAD EVERYTHING TO CALL BACK IN A WEEK, I CALLED BACK IN A WEEK THEY WANTED MORE DOCUMENTS WHICH I HAD ALREADY SENT, BUT UPLOADED AGAIN, I CALLED THEN EVERY OTHER DAY FOLLOWING UP JUST TO BE TOLD YESTERDAY MY REQUEST IS DENIED. THEY ARE SAYING THAT THERE IS NO PROOF THAT THE FAILED ALTERNATOR CAUSED THE PCM AND BATTERY TO FRY, SO THEY ARE NOT REIMBURSING ME FOR ANYTHING. I AM STILL WAITING FOR A MANAGER TO CALL ME BACK WISHFUL THINKING OUT $1779 FOR NOW

Mileage: 65,000

MY ALTERNATOR SHORT CIRCUITED AND SMOLDERED IN THE MIDDLE OF A BUSY STREET WITH MY 3 YR OLD IN THE CAR. I WAS ABLE TO GET MY SON AND I OUT OF THE CAR LUCKILY. AFTER GETTING IT TOWED TO A MECHANIC IT WAS REPLACED FOR OVER $1100! HOWEVER, MY ON-BOARD COMPUTER MAY HAVE POTENTIALLY FRIED AS WELL SO IT IS CURRENTLY AT A CHRYSLER/DODGE DEALER. AFTER RESEARCHING I FOUND THE ALTERNATOR WAS RECALLED. I SPOKE WITH THE DEALER'S SERVICE AND THEY STATED THAT I SHOULD RECEIVE SOMETHING IN THE MAIL ABOUT THE RECALL "ANY DAY" SINCE I NEVER DID. I WAS TOLD I WOULD HAVE TO PAY UPFRONT FOR THE REPAIRS AS WELL AND WOULD BE REIMBURSED "IN ABOUT A MONTH OR SO." THIS RECALL WAS ON 6/9/17. IT IS DECEMBER! THERE IS STILL NO REMEDY FOR THIS AS STATED BY MY DEALER AS THEY SAID "PARTS FOR THIS RECALL WON'T BE AVAILABLE UNTIL AFTER THE 1ST OF THE YEAR." THIS IS NEGLECT AND LAZINESS ON THE PART OF EITHER THE DEAL OR CHRYSLER AS A WHOLE! IF MY SON AND I WERE ON THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT OR EVEN WORSE! HOW, AFTER 6 MONTHS, IS THERE NOT PARTS AVAILABLE FOR THIS MAJOR RECALL?!?!?!?!

Mileage: 95,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED. UPON TURNING THE VEHICLE OFF AND ON, THE INDICATOR DID NOT ILLUMINATE AGAIN. THE DAY AFTER THE WARNING INDICATOR FLASHED, WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE INSTRUMENT PANEL WARNING INDICATORS FLASHED, THE LIGHTS FLASHED, AND THERE WAS A LOSS OF POWER. THE VEHICLE WAS PARKED NEAR THE CONTACT'S RESIDENCE. UPON TURNING THE VEHICLE OFF, IT FAILED TO RESTART. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE DEALER (ALL AMERICAN CHRYSLER JEEP DODGE FIAT OF SAN ANGELO, 4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (325) 284-3032) INDICATED THAT THEY WOULD SCHEDULE AN APPOINTMENT ON 11/27/17. THE DEALER STATED THAT THEY WOULD REPLACE THE ALTERNATOR ASSEMBLY WITH THE SAME PART, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING THE VEHICLE TO PARK IN A PARKING AREA, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND, WHEN IT WAS RESTARTED, THE ABNORMAL NOISE CONTINUED. UPON INSPECTION UNDER THE HOOD, THE CONTACT OBSERVED SMOKE AND FLAMES. A FIRE EXTINGUISHER WAS PRESENT TO EXTINGUISH THE FLAMES. THE ALTERNATOR ASSEMBLY WAS DISCONNECTED, BUT IT HAD BURNED ALONG WITH OTHER NEARBY PARTS. THE VEHICLE WAS TOWED TO THE DEALER (DWAYNE LANE'S CHRYSLER JEEP DODGE RAM, 10515 EVERGREEN WAY, EVERETT, WA 98204, (425) 267-9000) AND THE PART WAS REPLACED WITH THE SAME PART AND THE BATTERY. THE DEALER INDICATED THAT THE PART WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT IN GAITHERSBURG, MARYLAND 20878 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE ELECTRICAL SYSTEM WENT OUT IN THE TRUCK CAUSING IT TO COME TO A COMPLETE STOP IN TRAFFIC. WE HAD THE CAR TOWED TO THE NEAREST SHOP WHICH WAS FIRESTONE ON CENTRAL IN SOUTH PHOENIX. DODGE REFUSES TO PAY FOR THE REPAIRS.

RECEIVED A NOTICE OF RECALL THAT THE ALTERNATOR MAY CATCH FIRE. AFTER 5 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM AFRAID TO DRIVE THE CAR ON A LONG TRIP.

I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEELER WHEN IT JUMPED INTO 4LO AND SLOWED DOWN ABRUPTLY AND THEN JUST DIED ON THE HIGHWAY, THIS HAS HAPPENED A NUMBER OF TIMES, NOW THE TRANSFER CASE IS DAMAGED, AND THE TRANSFER CASE SWITCH IS NO LONGER AVAILABLE BECAUSE THEY ARE FAULTY. IT GOT SO BAD THAT IT STOPPED CHANGING GEARS, IT WOULD ONLY GO TO PARK, BUT IT WOULDN'T ENGAGE BECAUSE OF THE SWITCH CANCELLING OUT THE TRANSFER CASE MOTOR.

Mileage: 105,000

MY DODGE DURANGO GOT AN ERROR ON THE DASH, INDICATING A CHARGING SYSTEM FAILURE AND IT SMELLED LIKE SOMETHING BURNING. SINCE THERE IS AN OPEN RECALL (T36) FOR A FAULTY ALTERNATOR I CONTACTED THE DEALER TO FIND OUT IF THEY HAVE THEM IN STOCK YET. THEY ASKED ME TO BRING THE VEHICLE IN. THE SERVICE ADVISER TOLD ME THAT IT WAS LIKELY THE ALTERNATOR THAT HAD FAILED. THE TECHNICIANS SUBSEQUENTLY TOLD HER IT WAS LITERALLY SMOKING AND THAT IT HAD DEFINITELY FAILED, AND THAT THEY WOULD REPLACE IT WITH ANOTHER OF THE SUSPECT ALTERNATORS AS THEY DIDN'T HAVE THE NEW ONES FROM DODGE YET. DURING THE 5 DAYS THEY HAD MY CAR THE TECHS REPLACED THE ALTERNATOR, BUT THE SYSTEM WAS STILL NOT CHARGING. THEY THEN FOUND THAT THE BATTERY HAD FAILED, PRESUMABLY DUE TO THE FAULTY ALTERNATOR WHICH WAS SHORTED INTERNALLY. AFTER REPLACING THE BATTERY, THE CHARGING SYSTEM WAS STILL NOT WORKING SO THEY DETERMINED THAT THE PCM (PROGRAMMABLE COMPUTER MODULE) HAD ALSO FAILED. THE SERVICE ADVISER CONTACTED THE CHRYSLER REP TO GET APPROVAL FROM CHRYSLER TO REPLACE THIS EXPENSIVE PART UNDER THE RECALL. THE REP CLAIMED THAT, SINCE THE INLINE FUSIBLE LINK ON THE CABLE FROM THE ALTERNATOR TO THE PCM HAD NOT BURNED UP, THE PROBLEM WAS NOT THAT THE ALTERNATOR HAD CAUSED THE MODULE TO FAIL. (THERE WERE ZERO ISSUES WITH MY CAR PRIOR TO THAT ERROR LIGHT COMING ON.) HE WOULD HAVE US BELIEVE THAT ALL THE ELECTRICAL FAILURES WERE A HUGE COINCIDENCE AND DENIED RESPONSIBILITY. THE DEALERSHIP DIDN'T AGREE AND WAS CERTAIN THE ALTERNATOR HAD CAUSED THE FAILURE. THEY WENT AROUND THE REP AND GOT IT COVERED UNDER AN EMISSIONS WARRANTY. HOWEVER, I HAD TO PAY A $150 DEDUCTIBLE WHICH IS WRONG. THIS RECALL POSES A SERIOUS RISK OF CAUSING A FIRE, LOSS OF ELECTRONIC CONTROLS. CHRYSLER SHOULD NOT BE ABLE TO DENY SUBSEQUENT DAMAGE CAUSED BY THE RECALLED ALTERNATOR FAILURE AND I SHOULD NOT HAVE TO PAY $150.

Mileage: 91,748

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLINER CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DUE TO EXTENSIVE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER DADEL AND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY MIAMI FL 33157 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. UPON LEAVING THE DEALER THE VEHICLE STALLED AND WAS INFORMED TO REPLACE THE BATTERY. THE VEHICLE WAS REPAIRED. HOWEVER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS INFORMED THAT THE BATTERY AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 32410393 BUT DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

Mileage: 111,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE ALTERNATOR OVERHEATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LARRY H MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBURQUEQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE CAUSED THE COMPUTER MAIN BOARD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32398239. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT BECAME AWARE OF SMOKE UNDER THE HOOD OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 603-6213) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHRYSLER DODGE JEEP OF PARAMUS, 315 ROUTE W PARAMUS, NJ 07602) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT COULD PAY FOR A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BECOME AVAILABLE IN JANUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT SHIFT INTO NEUTRAL IN ORDER TO BE MOVED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER DODGE JEEP RAM DEALER (4807 KIRBY DR, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE IN DECEMBER. THE CONTACT WAS INFORMED THAT SHE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!

Mileage: 112,000

DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!

Mileage: 112,000

YESTERDAY I STARTED MY 2011 DODGE DURANGO UP ON MY LUNCH BREAK. THE VEHICLE THEN OMITTED A HIGH PITCH SOUND. IT ALMOST SOUNDED LIKE SIRENS, AND THE SOUND GOT LOUDER AS I BEGAN TO DRIVE. ABOUT 30 SECONDS AFTER THE NOISE, MY BATTERY LIGHT CAME ON. AFTER ARRIVING AT MY WORK 5 MINUTES LATER, I CALLED MY HUSBAND AND HE SAID IT SOUNDED LIKE AN ALTERNATOR ISSUE. THE VEHICLE WAS PARKED A LITTLE OVER 3 HOURS WHEN HE ARRIVED TO MY WORK. HE POPPED THE HOOD, AND SMOKE HAD FILLED UP IN THERE. HE COULDN'T TELL WHERE THE SMOKE WAS COMING FROM BECAUSE IT WAS EVERYWHERE. HE EVENTUALLY GOT INTO THE VEHICLE UNDERNEATH THE PASSENGER SEAT TO UNPLUG THE BATTERY. AT THAT POINT WE CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP. WHEN I TRIED TO GET THE KEY FOB INTO THE IGNITION, IT WOULD NOT GO IN WITHOUT FORCE, AS SOMETHING HAD MELTED INSIDE THERE AS WELL. I CHECKED THE NHTSA DATABASE FOR ANY PROBLEMS, WHERE I DID FIND A RECALL FOR THE EXACT SAME ISSUE FOR MY YEAR, MAKE AND MODEL. HOWEVER, AFTER ENTERING MY VIN#, THE RECALL SAID IT DID NOT APPLY TO MY VEHICLE. I THINK THIS SHOULD BE INVESTIGATED FURTHER, AS THIS COULD HAVE TURNED OUT TO BE A DEADLY SCENARIO.

Mileage: 77,727

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, SEVERAL WARNING INDICATORS ILLUMINATED, THE STEERING SEIZED, AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHAMPLAIGN DODGE (LOCATED AT 1906 MORELAND BOULEVARD, CHAMPAIGN, IL 61822, (217)352-4273) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.

Mileage: 101,500

ON AUGUST 19TH I WAS DRIVING WITH MY KIDS WHEN ALL OF A SUDDEN ALL THE WARNING LIGHTS ALONG WITH MY SEATBELT WARNING LIGHTS STARTED TO GO ON AND OFF. MY RADIO AND MY CONTROL PANEL STARTED TO TURN ON AND OFF ON ITS OWN. ALSO THE AC STOPPED WORKING, IT SOUNDED LIKE IT WAS RUNNING BUT NO AIR FLOW WOULD COME OUT. THEN I BEGAN TO HAVE NO ACCELERATION. WE RESEARCHED THAT THERE WILL BE A RECALL ON THE ALTERNATORS FOR MY 2011 DURANGO BUT BECAUSE NOTHING HAS BEEN RELEASED DODGE TOLD US WE ARE ON OUR OWN. THIS COULD HAVE CAUSED AN ACCIDENT AND I HAD NO WARNING ABOUT WHAT COULD HAPPEN. THIS IS A BIG SAFETY CONCERN ESPECIALLY WHEN THIS IS OUR FAMILY CAR AND MY KIDS ARE WITH ME IN THE VEHICLE.

Mileage: 64,000

WHILE DRIVING, A LOAD WHINING NOISE STARTED COMING FROM THE ENGINE COMPARTMENT. SHORTLY AFTER, THE A/C STARTED BLOWING HOT AIR. WE STOPPED THE VEHICLE AND TURNED OFF THE ENGINE. WHEN I OPENED THE HOOD, SMOKE WAS COMING FROM THE ALTERNATOR AND IT WAS VERY HOT. WHEN I GOT THE VEHICLE HOME THE BATTERY WAS DRAINED OF ELECTRICAL POWER. THE ALTERNATOR WAS REMOVED AND THE BATTERY POST HAD A SHORT CIRCUIT TO GROUND.

Mileage: 105,000

I HAVE A 2011 DODGE DURANGO WITH 53000 MILES ON IT. THE ALTERNATOR HAS WENT OUT AND NEEDS TO BE REPLACED. THERE IS A NHTSA CAMPAIGN NUMBER 17V435000 THAT DESCRIBES MY VEHICLE PERFECTLY, YET MY VIN NUMBER IS NOT INCLUDED. LUCKILY I GOT MY VEHICLE IN TO THE DEALER BEFORE THE VEHICLE SHUT OFF DURING DRIVING ON A HIGHWAY OR ROAD. THIS COULD HAVE HAPPENED. THERE ARE A LOT OF PEOPLE THAT HAVE HAD SIMILAR COMPLAINTS THAT THEY HAVE THE SAME MAKE, MODEL, ENGINE, ALTERNATOR THAT IS IN THE RECALL, YET THEIRS IS NOT INCLUDED. I REALLY HOPE DODGE/CHRYSLER EXPANDS THIS RECALL BECAUSE IT ISN'T JUST LIMITED TO THE VINS THAT THEY HAVE NOTIFIED. THE SYSTEM IS DEFINITELY MORE WIPESPREAD AND CAN BE PROVEN EASILY BY ALL THE COMPLAINTS SIMILAR TO MINE. I HAVE CONTACT DODGE AND THEY HAVE NOT BEEN HELPFUL SO FAR. THIS WILL END UP COSTING ME ALMOST $900 ON A PART THAT SHOULD BE RECALLED. THEY NEED TO BE HELD RESPONSIBLE FOR THIS.

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO WESTBURY JEEP, CHRYSLER, DODGE, RAM (100 JERICHO TURNPIKE JERICHO, LONG ISLAND,11753 (888) 571-6211) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MALFUNCTIONED AND OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND AN UPCOMING RECALL TO BE ISSUED ON AUGUST 24, 2017, BUT WAS NOT SURE IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALLBACK TO VERIFY IF THE VIN WAS INCLUDED IN THE UPCOMING RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,300.

Mileage: 90,300

DRIVING HOME FROM A FAMILY TRIP 220 MILES AWAY MY 2011 DURANGO DASH LIGHTS AND GAGES WENT HAYWIRE FLICKERING ON AND OFF, WINDOWS WOULD NOT ROLL DOWN, AC WENT OUT BUT HEAT WAS BLOWING, LOUD HIGH PITCH SOUND CAME FROM THE ENGINE, RADIO WENT OUT, WIPERS GOING ON FULL SPEED AND COULD NOT TURN THEM OFF. FINALLY WE LOST POWER STEERING, PARKED AND THE CAR SHOOK BAD AS WE TURNED IT OFF. WENT TO TURN ON AND NOTHING IT WOULDN'T START. AAA CAME OUT SAID ALTERNATOR WAS TOAST, REPLACED THAT THEN IT SAID BATTERY WAS DEAD,( COULDNT EVEN GET THE VEHICLE IN NEUTRAL TO TOW), SO REPLACED THAT. WAS ABLE TO DRIVE FOR ABOUT 3 MILES AND IT STARTED ALL OVER AGAIN BUT THIS TIME A BAD SMELL (BURNING SMELL) CAME FROM UNDER THE PASSENGERS SEAT, BATTERY WAS MAKING A SOUND AND WAS EXTREMELY HOT! I HAD MY 3 LITTLE KIDS IN THE CAR WITH ME AND THIS THING COULD HAVE BLOWN SO WE HAD IT TOWED! IT HAS 79000 MILES ON IT, NEVER HAD AN ISSUE, AND JUST HAD THE RECALL DONE ABOUT 2 WEEKS PRIOR THAT SUPPOSEDLY PREVENTS THIS! THE DEALERSHIP HAS IT NOW. IVE JUST DUMPED $700+ AND IT DIDNT EVEN FIX IT! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT FOR MY FAMILY AND OTHERS OR WORSE CAUGHT ON FIRE WITH US IN IT! THIS WAS MY FIRST DODGE AND WILL BE MY LAST ESPECIALLY IF DODGE DOES NOTHING TO FIX THIS!

Mileage: 78,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED, THE A/C FAILED THEN THE RADIO AND THEN THE VEHICLE LOSS ALL POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT ABLE TO RESTART. AN EYEWITNESS (FAMILY MEMBER) WAS CONTACTED AND ABLE TO ASSIST AND NOTICE THE BATTERY WAS EXTREMELY HOT AND THE POWER CABLE TO THE ALTERNATOR. THE EYEWITNESS DISCONNECTED THE ALTERNATOR, REPLACED THE BATTERY, AND DROVE TO THE CONTACT'S HOME. THE DEALER (RAM COUNTRY CHRYSLER, PLYMOUTH, DODGE, JEEP, LOCATED AT 36111 US -90, DEL RIO,TX, 78840) WAS CONTACTED AT 888-636-1505 WHERE THEY ADVISED THAT THE VEHICLE WAS NOT INCLUDED UNDER THE NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL), HOWEVER THAT THE VEHICLE COULD BE SCHEDULE TO BE BROUGHT IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, HOWEVER THAT SHE WOULD ESCALATE THE FAILURE BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

WHEN DRIVING MY CAR THE ALTERNATOR FAILED AND STARTED SMOKING WITHOUT WARNING. THE CAR LOST ALL POWER LUCKILY I WAS ABLE TO COST TO SAFELY AND GET OFF THE ROAD. MY PROBLEM IS I SEEN A RECALL FOR THIS VERY ISSUE BUT MY VIN WAS NOT IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AS MY FAILURE WAS EXACTLY WHAT THE RECALL IS FOR. NOT ONLY DID MY ALTERNATOR SHORT OUT AND ALMOST CATCH FIRE IT FRIED MY PCM. NOW IT SITS IN THE SHOP AND IS COSTING ME ALMOST $1500 TO FIX. HOW IS IT OK FOR THEM TO ONLY RECALL SOME CARS AND MINE HAS THE EXACT SAME SAFETY RECALL BUT MY VIN IS NOT COVERED

Mileage: 82,000

I HAVE DIFFERENT PROBLEMS, THE AIRBAG WARNING SOMETIME COMES ON, THE CAR DOESN'T START SOMETIMES AND STALL TOO. THE BACK DOOR OPEN WHEN NOBODY IS IN THE CAR. BACKUP CAMERA DOESN'T TURN ON SOMETIMES. THE LEATHER CRACKED IN ALL SEATS. LAST SUNDAY JULY, 23 2017 @ 2:00PM GOT ON FIRE. TOTAL LOSS OF MY VEHICLE.

Mileage: 55,000

WHILE SITTING AT A STOP LIGHT MY WIFE NOTICED SMOKE COMING OUT FROM UNDER THE HOOD, WHEN SHE PULLED OVER SHE FOUND THE ALTERNATOR SMOKING. SHE IMMEDIATELY SHUT THE CAR OFF , BUT PARTS OF THE ALTERNATOR ARE BURNT. THE BATTERY WAS EXTREMELY HOT AS WELL TELLING ME IT WAS OVERCHARGING.

Mileage: 110,000

WHILE SITTING AT A STOP LIGHT MY WIFE NOTICED SMOKE COMING OUT FROM UNDER THE HOOD, WHEN SHE PULLED OVER SHE FOUND THE ALTERNATOR SMOKING. SHE IMMEDIATELY SHUT THE CAR OFF , BUT PARTS OF THE ALTERNATOR ARE BURNT. THE BATTERY WAS EXTREMELY HOT AS WELL TELLING ME IT WAS OVERCHARGING.

Mileage: 110,000

WE WERE DRIVING OUR 2011 DODGE DURANGO TO THE DEALER BECAUSE THE BATTERY LIGHT HAD COME ON. WHILE WAITING IN THE LEFT TURN LANE, EVERYTHING WENT HAYWIRE. WINDSHIELD WIPERS STARTED, LIGHTS COMING ON AND OFF, ETC. THERE WAS A FAINT BURNING ODOR AND THE CAR COMPLETELY SHUT DOWN. COULDN'T REMOVE KEY AND EMERGENCY FLASHERS WOULDN'T EVEN WORK! HAD IT TOWED TO THE DEALER WHERE THEY CONFIRMED IT WAS THE ALTERNATOR. ALSO BLEW BATTERY, ENGINE COMPONENT AND OTHER THINGS. SO FAR, IT IS NOT SHOWING UP UNDER ANY RECALL BUT HOPING .., I HAVE CALLED FAC AND GAVE THEM THE INFORMATION.

Mileage: 80,000

VEHICLE WAS PARKED AT WORK. I GOT OFF WORK CAME TO VEHICLE ENTERED AND STARTED ENGINE AFTER ABOUT 1 MINUTE, A BUZZING SOUND CAME FROM UNDER THE DASH, THEN I BEGAN TO SMELL SMOKE LIKE BURNING WIRES OR SOMETHING ELECTRICAL UNDER THE DASH. THEN I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT (UNDER THE VEHICLES FRONT HOOD). BY THIS TIME ABOUT 1 MINUTE HAD PASSED WITH THE ENGINE IDLING IN PARK. I OPENED THE HOOD AND LOOKED IN TO SEE THAT THE ALTERNATOR WAS SMOKING AND RED HOT INSIDE. I TRIED TO TURN OFF THE ENGINE, BUT NO RESPONSE FROM THE IGNITION BUTTON, THEN CRAZY ELECTRICAL THINGS HAPPENED WITH LIGHTS DASH WIPERS AND ETC., THEN THE ENGINE DIED, AND THERE WAS NOT ANY POWER OR BATTERY EVERYTHING WAS DEAD. I AM GLAD I WAS NOT OUT ON THE FREEWAY WHEN THIS HAPPENED, OR HAD THE FAMILY WITH ME. VEHICLE WAS TOWED TO AUBURN TRANSMISSION AND AUTO REPAIR. PH. (253)737-5913 IT IS MY BELIEF THAT THE ALTERNATOR WENT TO A DEAD SHORT AND KILLED THE BATTERY SO FAST, IT WAS AMAZING TO SEE. I THOUGHT THERE WOULD BE SOME KIND OF FUSEABLE LINK TO PREVENT SUCH A THING FROM OCCURRING. THAT IS A MOST DANGEROUS DESIGN, FIRE PRONE.

ON JULY 3 I WAS DRIVING OUR VEHICLE ON A COUNTRY ROAD WHEN THE BATTERY LIGHT CAME ON SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. WE HAD BEEN ON VACATION AND FIGURED THE CAR HAD SAT FOR 10 DAYS WITHOUT BEING DRIVEN AND JUST NEEDED A CHARGE. THE LIGHT INDICATOR CAME AND WENT BEFORE THE CAR STARTED DOING WEIRD THINGS: HAZARD LIGHTS, WINDSHIELD WIPERS, SEATBELT LIGHT, ETC. THE CAR QUICKLY LOST POWER AND EVERYTHING LOCKED UP LEAVING US STRANDED ON THE SIDE OF A GRAVEL ROAD. WE COULDN'T EVEN RELEASE THE KEYS FROM THE IGNITION. THERE WAS A BURNING SMELL AND THE CAR HAD TO BE TOWED. THE ALTERNATOR WENT OUT, IN TURN BURNING UP THE EMS SYSTEM. THIS PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WITHOUT A CAR FOR OVER TWO WEEKS NOW. THE RECALL FOR THE ALTERNATOR WAS FOR A SMALLER AMP. OURS IS A 220AMP. THEY ARE TELLING US PRODUCTION OF THE PART MAY TAKE UP TO 10-12 MORE DAYS.

Mileage: 80,000

WHILE DRIVING ON THE INTERSTATE, MY BATTERY INDICATOR LIGHT CAME ON. I IMMEDIATELY EXITED THE HIGHWAY. UPON DOING SO, I COULD SMELL SOMETHING BURNING. I PULLED INTO AN AUTO ZONE IN SALLISAW, OK. I ASKED AN EMPLOYEE TO TEST MY BATTERY AND ALTERNATOR. WHEN THE HOOD OF MY 2011 DODGE DURANGO CITADEL WAS LIFTED, IT APPEARS MY 220 AMP ALTERNATOR WAS BURNING. SMOKE WAS COMING FROM IT AND IT HAD THE SMELL OF SOMETHING BURNING. MY CAR SHUT OFF. I HAD TO BE TOWED TO A DODGE DEALERSHIP WHERE IT WAS DISCOVERED THAT MY ALTERNATOR DID BURN AND IT ALSO FRIED MY BATTERY AND THE PCM MODULE. ALL 3 REPAIRS AND LABOR COST ME $1,600, NOT INCLUDING THE TOWING OF MY VEHICLE. AFTER MUCH RESEARCH, IT APPEARS THAT I'M NOT HE ONLY CUSTOMER WHO HAS EXPERIENCED THIS. UNFORTUNATELY, THE RECALL IS ONLY ON THE 160 AMP. THIS IS SAFETY ISSUE THAT NEEDS TO BE CHECKED. THE SERVICE GUYS STATED THAT THERE WAS A MALFUNCTION AND THAT MY CAR COULD'VE EASILY CAUGHT FIRE TRAPPING US IN.

Mileage: 86,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE ALTERNATOR CAUGHT FIRE AND THE CONTACT SMELLED A BURNING ODOR THROUGH THE AIR CONDITIONER VENTS. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AUTO-EXCEL IN AKRON, OHIO WHERE IT WAS DETERMINED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS THE CAUSE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

ALL GAUGES RADIO AND LIGHTS SHUT OFF AND ENGINE ACTED LIKE IT WAS OFF WHILE ACCELERATING TO SPEED

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (DAVE GRIMMS) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED DUE TO THE AMP BEING A 180 NOT A 160. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Mileage: 94,000

ON JUNE 14, 2017 I WAS DRIVING MY 2011 DODGE DURANGO HOME FROM WORK AND THE BATTERY LIGHT CAME ON WHILE I WAS ON A BUSY HIGHWAY. I EXITED THE HIGHWAY AND PULLED INTO A MALL PARKING LOT AND SUDDENLY THE INTERIOR TEMPERATURE OF THE CAR BECAME EXTREMELY HOT, SO HOT, I COULD NOT STAY INSIDE OF THE VEHICLE. I STARTED TO SEE AND SMELL SMOKE, SO I TURNED THE VEHICLE OFF AND OPENED THE HOOD; AS I IT OPENED THERE WAS A LARGE AMOUNT OF SMOKE AND I CLOSED IT TO SNUFF OUT ANY FIRES. I HAD THE VEHICLE TOWED TO MY MECHANIC AND WAS TOLD MY ALTERNATOR HAD GONE BAD. THE EXPLANATION I WAS GIVING WAS: THE SILICONE DIODES IN THE ALTERNATOR RECTIFIER BRIDGE MAY EXPERIENCE THERMAL FATIGUE DUE TO CYCLIC LOADING FROM THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SYSTEM, EVENTUALLY RESULTING IN NO OUTPUT, REDUCED OUTPUT, OR A FULLY SHORTED TO GROUND CONDITION. THESE FAILURE MODES VARY IN THEIR TIME TO FAILURE AND WARNING TO THE DRIVER. DEPENDING ON THE FAILURE MODE AND TIMING, SYSTEM VOLTAGE MAY DROP TO CRITICALLY LOW LEVELS, DISABLING SYSTEMS SUCH AS THE ANTI-LOCK BRAKE SYSTEM/ELECTRONIC STABILITY CONTROL, ENGINE CONTROL MODULE/CENTRAL BODY CONTROLLER, OR A TOTAL VEHICLE ELECTRICAL SYSTEM SHUT DOWN (IN THE EVENT OF A SHORT TO GROUND FAILURE MODE). I EXPERIENCED A TOTAL SYSTEM SHUT DOWN. THE ALTERNATOR NOT ONLY FAILED BUT SHORTED OUT MY BATTERY, FUSES AND COMPUTER MODULE. I CALLED DODGE CORPORATE AND ONLY RECEIVED AN APOLOGY.... DODGE HAS A RECALL P60 RECALL WHICH APPLIES TO 160AMP ALTERNATOR. THIS RECALL WAS NOT APPLICABLE TO MY VEHICLE BECAUSE IT HAS A 180 OR 220 AMP ALTERNATOR BUT IF IT IS FAILING LIKE THE 160AMP ALTERNATOR THEN DODGE SHOULD BE RESPONSIBLE FOR THE DEFECTIVE PART.

Mileage: 118,000

BURNING SMELL COMING FROM FRONT VENT AREA.NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT, NOTHING. CAR IS NOT HEATING UP..THEN ALL OF A SUDDEN A POOF OF WHITE SMOKE COMES OUT FROM FRONT DASH SOMEWHERE? DO NOT KNOW EXACTLY WHERE AS I WAS DRIVING ON FREEWAY AT THE TIME. IT STOPPED WITHIN A FEW SECONDS. GOT HOME AND BUTTON TO OPEN GARAGE NOT WORKING.ALSO BLUETOOTH STOPPED WORKING. DON'T KNOW WHATS GOING ON BUT SEEMS TO BE ELECTRICAL AND UNSAFE.SMELLS LIKE WIRES BURNING

Mileage: 69,810

MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.

Mileage: 68,000

SEVERAL TIMES A WEEK WITH NO SPECIFIC TIME OF DAY, HEAT OUTSIDE, DRIVE TIME ETC., MY 2011 DODGE DURANGO WILL ACT LIKE IT WILL START AND IT WILL CONTINUE TO TURN OVER AND OVER UNTIL IT FINALLY STOPS. EVENTUALLY AFTER A FEW TRIES, IT WILL START. WE CHANGED THE BATTERY THINKING MAYBE IT WAS THAT, BUT NOTHING...I HAVE READ A FEW "COMPLAINTS" THAT HAVE HAD THE SAME THING AND THEY ARE SAYING IT IS A TIPM PROBLEM. MY VEHICLE ISN'T UNDER THE RECALL LIST, BUT IT IS WITHIN THE YEAR THEY ARE RECALLING IT.

Mileage: 110,000

ON 06/23/17 WHILE DRIVING MY 2011 DODGE DURANGO MY BATTERY LIGHT CAME ON WITH IN THE NEXT MILE I TURNED TO PULL OFF OF THE ROAD TO ENSURE EVERYTHING WAS OK MY DASH LIGHTS WENT HAYWIRE AND EXCESSIVE HEAT STARTED COMING OUT OF MY VENTS AND A BURNING SMELL STARTED THE VEHICLE SHUT OFF AND WOULD NOT DO ANYTHING OR RESTART. MY VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THE BATTERY IS DEAD, THE ALTERNATOR IS DEAD AND THE PCM IS FRIED..... WHILE DO SOME RESEARCH I CAME ACROSS A RECALL THE P60 RECALL FOR THE ALTERNATOR FIR THE DODGE DURANGO YEARS 2011-2014 WHICH WOULD BE THE SAME VEHICLE I HAVE OTHER THAN THE ALTERNATOR IS 160 AMPS AND MY DURANGO HAS A 220 AMP ALTERNATOR. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED TO INCLUDE THE 220 AMP ALTERNATOR UNDER THE SAME RECALL AS THE P60, BECAUSE THE VEHICLES ARE THE SAME AND IT APPEARS THAT THE ISSUE I HAD IS THE SAME AS THE 160 AMP ALTERNATOR.......

Mileage: 10

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT COMPLETELY SHUT DOWN WITHOUT WARNING. THE ENGINE STALLED AND THERE WAS NO POWER TO THE VEHICLE WHATSOEVER. I WAS UNABLE TO STEER, BRAKE, PUT THE CAR IN NEUTRAL, ROLL DOWN WINDOWS, UNLOCK DOORS, OR HAVE MY HAZARD LIGHTS ON. I WAS BLOCKING TRAFFIC AND HAD NO WAY TO SIGNAL TO OTHER DRIVERS THAT MY VEHICLE WAS STALLED IN THE MIDDLE OF THE ROAD. AFTER HAVING IT TOWED TO THE DEALER, I WAS TOLD THE ALTERNATOR SHORTED OUT, WHICH IN TURN FRIED THE BATTERY AND POWERTRAIN MODULE. THE DEALER AGREED TO PAY TO REPLACE THE POWERTRAIN MODULE AT NO COST TO ME BUT THE REMAINING REPAIRS COST ME $1300. UPON DOING SOME RESEARCH I DISCOVERED THAT AS OF OCTOBER 2014 MORE THAN 435,000 VEHICLES WERE EFFECTED BY AN ALTERNATOR RECALL, INCLUDING CARS THE SAME MAKE, MODEL, AND YEAR AS MY OWN. I FOUND OTHER COMPLAINTS ONLINE OF OWNERS OF THE SAME TYPE OF CAR WHO EXPERIENCED A SIMILAR BREAKDOWN WHILE DRIVING AND THEY WERE TOLD THAT THE REPAIRS WOULD NOT BE COVERED. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND THEY INVESTIGATED THE ISSUE BUT REFUSED TO PAY FOR THE WORK. HAVING A CAR STOP DRIVING WITHOUT WARNING WHILE IN TRAFFIC IS EXTREMELY DANGEROUS. KNOWING THERE ARE OTHER VEHICLES OUT THERE EXPERIENCING THE SAME ISSUE INDICATES TO ME THAT THE ALTERNATOR RECALL SHOULD BE EXTENDED TO INCLUDE ADDITIONAL CARS. I WOULD LIKE TO BE REIMBURSED FOR MY EXPENSES AND TO BE SURE THAT OTHER DRIVERS DO NOT EXPERIENCE THIS DANGEROUS SITUATION THAT COULD EASILY RESULT IN A VERY SERIOUS CAR CRASH.

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT DRIVER'S VILLAGE (5885 EAST CIRCLE DRIVE CICERO, NY 13039 (855) 254-5196). THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAKAGE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,326.

Mileage: 111,326

TAKATA RECALL. WHILE THE CAR WAS IN MARCH, THE ALARM OF BATTERY APPEARS AND IN SOME SECONDS THERE STARTED APPEARING SYSTEM ALARMS OF ASSISTANCE OF PARKING, AIRBAG, BRAKE, ETC. WHAT FORCED ME TO STOP ME TO AVOID AN ACCIDENT. THE ALTERNATOR FAILED SUDDENLY, WITHOUT GIVING ANY PREVIOUS INDICATION OF THE FAULT. ON HAVING CHECKED YOUR PAGE THE FAULT THAT HAPPENED IS THE SAME OF THE RECALL P60. NEVERTHELESS THE HAPPENED ON HAVING CHECKED SAFETY CAMPAIGNS OF MY VEHICLE FOR NUMBER OF VIN DOES NOT APPEAR ANY SLOPE.

Mileage: 72,000

ON THURSDAY, JUNE 8, 2017 I HAD JUST EXITED A MAJOR FREEWAY AND WAS COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN MY A/C STARTED BLOWING HOT AIR. AS I MADE MY LEFT TURN TO HEAD HOME ALL OF THE LIGHTS ON MY DASH CAME ON (SAYING SERVICE PARK ASSIST, DRIVER SEATBELT UNBUCKLED, ABS, AND MANY OTHERS) AS I CROSSED 3 LANES OF TRAFFIC TO GET OFF THE ROAD AND IN TO A PARKING LOT I LOST ALL POWER TO MY VEHICLE. I PARKED IN THE PARKING LOT AND TURNED OFF THE VEHICLE, OPENED MY HOOD AND IT WAS FULL OF SMOKE AND YOU COULD SMELL THE ELECTRICAL BURN FROM A FIRE. MY VEHICLE WAS IMPOSSIBLE TO GET LOADED ON TO A TOW TRUCK BECAUSE IN THE PROCESS OF GETTING IT INTO NEUTRAL TO LOAD, THE WIPERS BEGAN GOING OFF, ALONG WITH ALL OF THE DASH LIGHTS AND THE SMOKE BEGAN AGAIN AND STARTED TO FILL THE PASSENGER COMPARTMENT. BY THE TIME WE GOT IT HOME TO DROP IT OFF THERE WAS NO POWER TO THE VEHICLE AT ALL.

Mileage: 81,000

STARTED OUT WHILE I WAS DRIVING DOWN THE HIGHWAY, AND THAT'S WHEN MY TIRE PRESSURE WARNING LIGHT CAME ON SAYING MY REAR DRIVERS SIDE TIRE HAD ZERO PRESSURE. PULLED OVER, CHECKED IT, AND IT WAS STILL FULL. SO THEN I CALLED A MECHANIC AND HE SAID IT SOUNDED LIKE A BAD TIRE SENSOR. A FEW DAYS LATER MY PASSENGER WINDOW STARTED TO SHORT CIRCUIT WHEN TRYING TO ROLL IT UP OR DOWN WHILE DRIVING. THEN YESTERDAY MY BATTERY LIGHT CAME ON AGAIN WHILE DRIVING. ALL OF THIS WOULD COME AND GO INTERMEDIATELY WHILE DRIVING. NOW TODAY, AFTER PARKING AND TURNING IT OFF, I CAME OUT TO A COMPLETELY DEAD CAR THAT BURNS UP BATTERY JUMPER CABLES WHEN TRYING TO JUMP IT OFF ANOTHER VEHICLE.

Mileage: 120,000

I HAVE HAD TO REPLACE THE ALTERNATOR IN MY CAR TWICE AND I'M NOW AT A REPAIR SHOP PREPARING TO REPLACE IT A THIRD TIME. THERE IS A RECALL ISSUED THAT I'VE BEEN TOLD MY CAR DOESN'T QUALIFY FOR - RC-P60-14. I'VE READ THE DESCRIPTION ON THE RECALL BULLETIN AND DISCUSSED WITH SERVICE PERSONNEL AT THE DEALER AS WELL AS THE SHOP I'M AT NOW. THEY BELIEVE MY ISSUE IS THE SAME YET CHRYSLER REFUSES TO ACKNOWLEDGE THAT MY VEHICLE QUALIFIES. CHRYSLER RECALL ASSISTANCE HAS TOLD ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS AND TO KEEP MY RECEIPTS. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.

Mileage: 170,000

FAULTY VEHICLE 180 AMP ALTERNATOR CAUSED A VERY DANGEROUS SITUATION FOR ME AND MY PASSENGER AND OTHER VEHICLES DRIVING BEHIND ME THAT REQUIRED A SHERIFF TO KEEP OTHER VEHICLES FROM WRECKING WHILE TRYING CONTROL THE VEHICLE WHILE DRIVING. THE DASHBOARD AND ALL ELETRICAL FUNCTIONS STARTED GOING HAYWIRE ALL AT THE SAME TIME WHEN DRIVING ON A VERY WINDING CURVY BUSY BACK ROAD, LOST STEERING CONTROLL, ALL MESSAGE CENTER LIGHTS FLASHING AND WIPERS GOING ALL AT THE SAME TIME HOT AIR BLOWING THROUGH AC VENTS, THEN VEHICLE ABRUPTLY STOPS WHILE SMOKING ACTING AS IT SEEMED TO BE OVER HEATED OR SOMETHING BURNING. HAD TO MANUALLY GET DOORS UNLOCKED TO GET OUT OF VEHICLE QUICKLY BEFORE ANOTHER VEHICLE WOULD HIT US. VEHICLE KEY STAYED STUCK IN THE IGNITION AND VEHICLE COULD NOT BE STARTED OR PLACED IN REVERSE OR NEUTRAL TO PUSH THE VEHICLE TO SAFETY TO MAKE SURE OTHER DRIVERS WOULD NOT CRASH WHERE THE VEHICLE ABRUPTLY STOPPED, THIS HAPPEND WHILE VEHICLE WAS RUNNING WITH NO WARNING SIGNS PRIOR TO HAPPENING. HOW CAN DODGE ONLY RECALL 2011 160 AMP ALTERNATORS AND NOT THE 2011 180 AMP ALTERNATORS THAT ARE CLEARLY PUTTING THE CUSTOMERS AND OTHERS LIVES IN DANGER FOR THE SAME ISSUES. THIS NEEDS TO BE RECALLED AND REPAIRED. THIS FAULTY ALTERNATOR ISSUE IS CAUSING DAMAGE TO ALL 2011 DODGE DURANGO AND COSTING DRIVERS TO ALMOST BE IN SERIOUS ACCIDENTS AND LOTS OF MONEY FOR REPAIRS. WHEN PURCHASING VEHICLES WE ARE TRUSTING THAT THEY ARE SAFE

Mileage: 160,000

TAMARA RECALL VEHICLE WON'T START WIPER KEEP GOING ON AND THEY ARE OFF IT HAS A BAD TIPM THE BRAKE SYSTEM MAKES A LOT OF NOISE.

Mileage: 74,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED A BURNING ODOR IN THE VEHICLE. AFTERWARDS, BLACK SMOKE APPEARED AND THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT OBSERVED FLAMES; HOWEVER, AFTER THE LOSS OF POWER, THE FLAMES EXTINGUISHED ON THEIR OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THEM TO NHTSA. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

PASSENGER SIDE CONTINUES TO BLOW HOT AIR NO MATER WHAT THE SETTING IS ON. NO COLD AIR WILL COME OUT WHEN IT IS SWITCHED TO AIR CONDITIONING AND HEAT TEMP CANNOT BE REGULATED.

Mileage: 98,000

MY GPS/RADIO GOES IN AND OUT AND NOW MY HEADLIGHTS ARE HAVING TO BE CONSTANTLY REPLACED. MY TAIL LIGHTS I HAVE TO HIT THE BACK OF THE TRUCK FOR THEM TO COME BACK ON. MY VEHICLE HAS BEEN STATIONARY, IN MOTION AND WHILE DRIVING ON A HIGHWAY

WHILE DRIVING, ALL WARNING LIGHTS SUDDENLY CAME ON DASHBOARD. VEHICLE THEN STOPPED IN THE MIDDLE OF THE HIGHWAY. SOMETHING OVERHEATED, BECAUSE I COULD SMELL SOMETHING BURNING UNDER THE HOOD. I COULD NOT GET THE VEHICLE TO START AGAIN OR EVEN PUT IT IN NEUTRAL. I HAD TO CALL A TOW TRUCK. THERE IS A P60 RECALL FOR THIS TYPE VEHICLE THAT DESCRIBES EXACTLY WHAT IS GOING ON WITH MINE. THE RECALL AS OF NOW IS FOR ALTERNATOR WITH 160 AMPS AND I HAVE 180 AMPS. THIS TOO NEEDS TO BE ADDED TO THE RECALL BECAUSE OF SAFETY ISSUES.

Mileage: 112,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE HAD A RECALL SINCE THE BEGINNING OF LAST YEAR, EACH TIME I CONTACT A DEALER THEY ARE STATING THAT PARTS ARE NOT AVAILABLE MY CAR IS EXPERIENCING ELECTRICAL ISSUES.

I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.

Mileage: 56,213

THE ALTERNATOR SHORTED OUT, I WAS IN A PARKING LOT AT A GROCERY STORE AND IT JUST DIED LIKE TURNING OFF THE KEY. I TRIED RESTARTING THE VEHICLE AND IT WOULD DO NOTHING. HAD IT TOWED TO A LOCAL REPAIR SHOP AND WHAT THEY FOUND WAS A SHORTED ALTERNATOR. THE SHOP CHECKED FOR TSB'S AND RECALLS AND FOUND A RECALL FOR LIKE CONDITIONS ON VEHICLES EQUIPPED WITH A 160 AMP ALTERNATOR. MY VEHICLE IS EQUIPPED WITH A 180 AMP ALTERNATOR ACCORDING TO THE DEALER AND ISN'T COVERED. MY QUESTION IN THIS MATTER IS. DID THE 180 AMP ALTERNATOR USE THE SAME RECTIFIER ASSEMBLY AS THE 160 AMP ALTERNATOR?

Mileage: 94,000

SUDDEN AND COMPLETE ELECTRICAL MALFUNCTION WITH ENGINE FAILURE DURING OPERATION. FOR THE PAST YEAR WE HAVE EXPERIENCED INTERMITTANT ELECTRICAL PROBLEMS WITH THE CLIMATE CONTROL, AUTO HEADLIGHTS AND THE ENTIRE DASHBOARD FLASHING AND FAILING WITH LOSS OF POWER.

Mileage: 106,000

MY WIFE WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON. A FEW MINUTES LATER ALL THE LIGHTS ON THE DASH CAME ON, THE WIPERS CAME ON, AND THE CAR SHUT OFF. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD, BUT THE CAR WAS LOCKED, AND NOTHING WORKED. I TRIED TO JUMP START THE CAR BUT IT WOULD NOT WORK. I REPLACED THE BATTERY AND DROVE IT HOME 3 MINUTES AWAY, AND THE BATTERY LIGHT CAME BACK ON. I COULD SMELL A BURNING WIRE SMELL, AND THE BATTERY AND ALTERNATOR WERE VERY HOT. I READ ONLINE ABOUT NUMEROUS PROBLEMS WITH THE 160 AMP ALTERNATOR, AND THAT MANY HAD BEEN RECALLED. I CALLED THE DODGE DEALERSHIP AND THEY SAID MY VEHICLE DOES NOT HAVE ANY OPEN RECALLS. THIS SEEMS TO BE A MAJOR SAFETY PROBLEM. I REPLACED THE ALTERNATOR MYSELF AND THE NEXT DAY THE BATTERY LIGHT CAME ON AGAIN. AT THIS POINT I AM NOT SURE WHAT IS WRONG, BUT HAVE READ ONLINE THAT MANY PEOPLE HAD THIS ISSUE AND IT BLEW EITHER THE FUSE PANEL, OR A PCM. THIS IS THE 3RD ELECTRICAL ISSUE I HAVE HAD WITH THIS VEHICLE BETWEEN 0 AND 57,000 MILES.

Mileage: 57,000

TIPM PROBLEM. ALL SORTS OF ELECTRICAL PROBLEMS ESPECIALLY THE CAR ALARM GOING OFF IN THE MIDDLE OF THE NIGHT. I'VE READ COMPLAINTS REGARDING THIS ONLINE AND NOTHING SEEMS TO FORCE CHRYSLER TO REMEDY THIS. THE REPAIR FOR THIS IS AT LEAST $1,000. WHICH IS AN OUTRAGE SINCE CHRYSLER KNOWS THIS IS A DEFECTIVE PART. MY CAR HAS LESS THAN 33,OOO MILES. PLEASE DO SOMETHING!THIS HAS GONE ON EVER SINCE A SUN VISOR RECALL REPAIR.

Mileage: 32,000

VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS WAY.

Mileage: 85,417

2011 DODGE DURANGO CITADEL (63,365 MILES) JUST LIKE MANY OTHERS I'M HAVE THE SAME PROBLEMS WITH MY VEHICLE . MY WIFE HAD JUST PICKED MY CHILDREN UP FROM SCHOOL AND JUST AS SHE STARTS TO PULL OFF THE DASH LIGHTS STARTED GOING HAYWIRE AND SHUT DOWN. I IMMEDIATELY SHOWED UP TO EVALUATE THE SITUATION, OPEN THE HOOD OF THE CAR TO A SMELL OF BURNING WIRES. I THEN CALLED TO HAVE THE CAR TOWED TO MY HOME. I GOT ON THE LINE (INTERNET) AND SEARCH AROUND ONLY TO FIND OUT THAT MANY OTHERS BEEN HAVING THESE PROBLEMS WITH THIS SAME YEAR/MODEL CAR . THIS VEHICLE IS PUTTING FAMILIES LIVES IN DANGER AND THERE'S NOT ENOUGH BEING DONE ABOUT THESE PROBLEMS. *TR

Mileage: 63,365

DODGE/CHRYSLER/JEEP SAID THAT THEY WILL NOT INCLUDE MY CAR IN THE P60 RECALL BECAUSE MY CAR'S ALTERNATOR WAS NOT SUPPOSED TO BE APART OF THE RECALL. THIS IS THE RECALL IN WHICH SOME OF THE DODGE DURANGOS HAVE A FAULTY ALTERNATOR THAT EVENTUALLY FAILS, UNEXPECTEDLY AND MAY CAUSE DAMAGE TO OTHER PARTS OF YOUR ABS, ECM, PCM, BATTERY OR OTHER PARTS OF YOUR ELECTRICAL SYSTEM. ON DEC. 26TH, 2016, I WAS DRIVING WHEN I BEGAN TO SMELL AN ELECTRICAL-LIKE, SMELL. WE FOUND OUT THAT MY ALTERNATOR FAILED AND THE NEXT DAY, IT BEGAN SMOKING AND SHOOTING SPARKS WHILE AT THE MECHANIC'S SHOP. I CALL DODGE, ASKING ABOUT THE RECALL (AFTER THE MECHANIC THAT WE HIRED DISCOVERED THAT MANY OTHER DURANGO OWNERS EXPERIENCED THE SAME ISSUES) AND DODGE SAID THAT MY CAR DIDN'T HAVE THE CORRECT AMPHERAGE OF ALTERNATOR TO BE INCLUDED (THE RECALL INCLUDES 2011 DODGE DURANGOS WITH A 3.6 L ENGINE AND 160 AMP ALTERNATORS ONLY). HOWEVER, THE ALTERNATOR THAT THE MECHANIC REMOVED AND REPLACED WAS THE CORRECT # OF AMPS FOR THE RECALL (160 AMPS), EVEN THOUGH THE FACTORY SPEC SHEET FOR MY TRUCK (WHICH WAS READ TO ME BY A STAFF MEMBER AT DODGE CORPORATE'S RECALL LINE) SAYS THAT IT SHOULD HAVE A DIFFERENT # OF AMPS (MY TRUCK IS SUPPOSED TO HAVE A 220 AMP ALTERNATOR ON IT, BUT WHEN THE ALTERNATOR FAILED, THE MECHANIC REMOVED A 160 AMP ALTERNATOR OFF OF IT). NOW I HAVE ABOUT $1500 WORTH OF REPAIRS FOR THIS TRUCK AND NO ONE IS TAKING RESPONSIBILITY. MY TRUCK EITHER HAS A 160 AMP ALTERNATOR THAT THE PRIOR OWNER OF MY TRUCK PUT ON IT WHICH SUBSEQUENTLY CREATED THE P60 RECALL PROBLEM OR DODGE SCREWED UP AND PUT THE WRONG ALTERNATOR ON (A 160, INSTEAD OF A 220) OR THE WRONG INFO ABOUT MY ALTERNATOR IS INCLUDED ON THE FACTORY SPEC SHEET. *TR

Mileage: 103,000

CHECK ENGINE LIGHT CAME ON WHEN CUSTOMER WENT TO START VEHICLE MADE A TIPPING NOISE WHEN WIPERS TURNED ON THEMSELVES. DRAINED FIRST BATTERY (INDICATOR WARNING LIGHTS CONCERN). TIPM SHORTED INTERNAL TO ASD RELAY POWER PCM SHORTED ON GROUNDED SIDE TO TIPM.

Mileage: 94,000

WIFE WAS DRIVING AND BATTERY LIGHT TURNS ON AFTER FEW MILES SHE STOPS ON MY DAUGHTER WORK ( GHIRARDELLI WAREHOUSE IN LATHROP CALIFORNIA ) SHE CALLED ME SAYING THAT VEHICLE WAS SMOKING, SHE AND MY YOUNGEST DAUGHTER GOT OUT OF THE VEHICLE, THE ALTERNATOR WAS BURNING, WHEN IT WAS CHECKED ALSO THE BATTERY WAS DAMAGE AND THE FUSE BOX, I ASKED MANTECA CA CHRYSLER DEALER AND THEY SAID THAT THE CAN'T DO ANYTHING THAN REPAIR THE VEHICLE IN MY OWN COST BECAUSE THERE IS NOT A RECALL FOR THIS VEHICLE BUT I KNOW THAT THIS HAPPEN ALREADY IN OTHERS DODGE DURANGOS THAT'S WHY IM WRITING THIS COMPLAIN. MY VEHICLE DODGE DURANGO CREW ALL AWD 2011. *TR

Mileage: 138,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FLICKERED RAPIDLY AND THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE POWER SEIZED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED MORE THAN ONCE. THE CONTACT WAS UNCERTAIN IF THE REMEDY FROM THE RECALL CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

WHILE DRIVING ON THE HIGHWAY AT 50MPH ALL INTERIOR LIGHTS STARTED FLASHING AND THE HEATING SYSTEM TURNED ON UNEXPECTEDLY. APPROXIMATELY 1 MINUTE LATER THE CAR SHUT OFF COMPLETELY. I LOST POWER STEERING AND BRAKES. I WAS ABLE TO COAST THE VEHICLE TO A TURN LANE WHERE THE BATTERY COMPLETELY DIED SO I WAS NOT ABLE TO TURN ON MY HAZARD LIGHTS. SEVERAL VEHICLES ALMOST COLLIDED WITH MY VEHICLE WHILE I WAITED FOR A TOW TRUCK. I WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT MY 180 AMP ALTERNATOR (NOT COVERED UNDER THE OTHER ALTERNATOR RECALL) FAILED WHICH DAMAGED THE SERPENTINE BELT, IDLER, AND TENSIONER PULLEYS, BATTERY, AND PCM. ALL THESE COMPONENTS NEEDED TO BE REPLACED WHICH ADDED UP TO $2400. *TR

Mileage: 104,295

THIS IS THE 3RD TIME SINCE AUGUST 2016- SO 3 TO 4 MONTHS TIMEFRAME- MY DODGE DURANGO HAS DIED ON ME WHILE DRIVING. THIS MEANS A COMPLETE LOSS OF STEERING, LIGHTS, POWER, THE VEHICLE IS COMPLETELY DEAD. THIS IS A SAFETY ISSUE. I CAN BARELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT CRASHING. AN INVESTIGATION NEEDS TO BE OPENED UP REGARDING THIS. THEY HAVE RECALLS AGAINST THE ALTERNATOR BUT ARE NOT HONORING THEM. *TR

Mileage: 87,000

VEHICLE HAS HAD CAMPAIGN 14V530000 (AND ALL OTHER RECALLS AND POWERTRAIN TSB'S) PERFORMED. WHILE DRIVING ON HIGHWAYS AND RURAL ROADS, ENGINE SHUTS OFF ABRUPTLY, CAUSING LOSS OF STEERING ASSIST AND ONLY A COUPLE BRAKE ACTUATIONS BEFORE BRAKE ASSIST IS LOST (OCCURRED BEFORE TIPM CAMPAIGN, STILL SHUTS OFF AFTER CAMPAIGN). TYPICALLY OCCURS DURING COASTING OR MILD BRAKING WHEN PREPARING TO ENTER A TURN (DOES NOT MATTER IF RIGHT OR LEFT TURN). NO "CHECK ENGINE," ALTERNATOR, OR OTHER WARNING LIGHTS APPEAR ON THE DASH (AS THEY WOULD IF THE ENGINE STALLED) -- IT IS AS IF IGNITION SWITCH WERE IMMEDIATELY TURNED OFF. OCCASIONALLY WHEN ENGINE SHUTS OFF, THE INSTRUMENT CLUSTER GIVES A FORWARD COLLISION WARNING DISABLED WARNING (BUT THE FCW DOES NOT BEEP, ALERT, SIGNAL, ETC. BEFORE THE ENGINE SHUTS OFF, AND THERE WAS NO OBSTACLE TO SET OFF OR BLOCK THE FCW). SINCE ENGINE SEEMS TO SHUT OFF, THERE ARE NO CODES ACTIVE OR STORED AFTER THE ENGINE SHUTS OFF. REPEATED TRIPS TO DEALERSHIP, AND THEY CAN NOT DIAGNOSE, OR CAUSE THE ISSUE TO OCCUR. *TR

Mileage: 130,000

TAKATA RECALL THURSDAY I WAS ON MY WAY TO WORK AND WHY I WAS DRIVING MY DURANGO THE BATTERY LIGHT CAME ON AND EVERYTHING KEPT BLINKING AND MESS UP. WHY I WAS ON THE HIGHWAY THE TRUCK AUTOMATIC SHUT DOWN. I THOUGHT IT WAS MY BATTERY SO 4 PEOPLE GAVE A JUMP. THE CABLES WIRES START BURNING MELTING OFF. IT HAPPEN FOUR TIMES. I ALMOST LOST MY LIFE ON THE HIGHWAY. NOW THEY TRYING TO MAKE ME COME OUT OF POCKET FOR SOMETHING THE FACTORIES MESS UP ON. I DON'T THINKS THIS IS FARE. THE DODGE DURANGO IS DANGERS. I LOVE THE TRUCK BUT I WOULDN'T PURCHASE IT IF I KNEW IT WAS GOING TO GIVE ME PROBLEMS OR KILL

Mileage: 88,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

MY CAR STALLED WHILE DRIVING A COUPLE TIMES. TOOK IT TO THE SHOP AND FOUND OUT IT WAS THE ALTERNATOR. I HAD TO HAVE IT REPLACED.

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED WHILE PULLING INTO A PARKING STRUCTURE. THE CONTACT NOTICED SMOKE UNDER THE HOOD AND PARKED THE VEHICLE. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE ALTERNATOR. THE FAILURE RECURRED TWICE. THE DEALER DIAGNOSED THAT THE THERMOSTAT HOUSING AND THE COOLING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Mileage: 87,000

ON NO 1, 2016 WHEN I WAS GOING AT WORK, I WAS DRIVING ON WEST PARK HWY (HOUSTON, TX), AND SUDDENLY MY CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD, ALL THE SYSTEM HAS STOPPED WORKING, AND THE FRONT CAR STARTED SMOKING (BURN, & FIRE). AND I SURVIVED BY THE GRACE OF GOD. I CALL THE TOWING SERVICES SO AS TO MOVE THE CAR FROM THE HWY TO MY HOUSE. AND I CAN'T REALLY TELL YOU WHAT EXACTLY HAPPENED. BUT THE CONSTANCY IS, MY CAR IS NOT DRIVABLE UNTIL NOW. AND MY INSURANCE COMPANY SENT SOME EXPERT SO AS TO ASSESS THE RISK, AND THEY TOLD ME WHAT HAPPENED IS THE DEFECT OF THE CONSTRUCTOR (CHRYSLER GROUP LLC), BECAUSE THERE ARE MORE THAN 300 HUNDRED CASES OF COMPLAINTS SIMILAR WITH MY EXPLANATIONS. AND FROM THIS DAY TO NOW, I AM TRAUMATIZED BY THIS INCIDENT. IT IS THE REASON THAT I AM WRITING TO YOU SO AS TO SOLVE THIS HAZARD OR MAIN ISSUE. AND ACTUALLY MY CAR IS PARKED AT HOME (15770 BELLAIRE BLVD, #2107, HOUSTON, TX77083). MY INSURANCE CLAIM NUMBER IS: STATE FARM: 53-0079-5S5. N.B.: I ALSO ATTACHED THE TOWING RECEIPT ISSUED BY THE TOWING SERVICES.

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL ODOR COMING FROM THE VEHICLE AND THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED. IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,682. UPDATED 01/26/2017*CT UPDATED 07/06/18*JB

Mileage: 75,682

ALTERNATOR CAUGHT FIRE, STALLED ENGINE, AND DESTROYED THE COMPUTER CHIP, BUT MANUFACTURER SAID IT WAS NOT THERE FAULT.

Mileage: 90,000

WE WERE DRIVING DOWN THE HIGHWAY AND OUR BATTERY LIGHT TURNED ON I IMMEDIATELY EXITED AND SINCE THE DEALER I PURCHASED IT AT WAS JUST ABOUT A MILE AWAY I DROVE IT THERE AS SOON AS WE HIT THE CORNER ABOUT A BLOCK FROM THE DEALER MY DASH STARTED FLASHING MY SEAT BELT WARNING LIGHTS STARTED FLASHING RADIO DISPLAY WENT OUT PARK ASSIST WENT OUT WINDSHIELD WIPERS CAME ON AC STARTED BLOWING HOT AIR THE DEALER SAID IT WAS MY ALTERNATOR AND BATTERY PAID 1500 TO GET IT FIXED DROVE IT HOME AND 2 HOURS LATER WENT TO RUN SOME ERRANDS AND HAD THE SAME EXACT PROBLEMS HAPPENED EXCEPT THIS TIME IT COMPLETELY SHUT DOWN POWER STEERING GOOD THING I WASN'T ON A BUSY STREET OR IT COULD OF BEEN PRETTY BAD HAD TO GET MY CAR TOWED HOME SINCE DEALER WAS CLOSED NOW MONDAY MORNING SERVICE DEPARTMENT SENT A TOW TRUCK FOR MY VEHICLE LET'S SEE HOW MUCH THIS COSTS ME NOW

Mileage: 85,000

MY 2011 DODGE DURANGO, 3.6L/V6 WITH 180AMP ALTERNATOR - ALTERNATOR RAPIDLY FAILED WHILE DRIVING ("IN MOTION"), CAUSING COMPLETE SHUT DOWN OF THE VEHICLE AND DISABLING BOTH THE BATTERY AND THE CONTROL MODULE REQUIRING THEM BOTH TO BE REPLACED. THIS COMPLETE SHUT DOWN CAUSED THE ABS AND STEERING TO LOCK UP AND ALL MY ELECTRICAL INCLUDING MY FLASHERS TO NOT WORK. THIS IS A MAJOR SAFETY CONCERN AND IS IDENTICAL TO THE P60 RECALL OF THIS SAME VEHICLE BUILT WITH THE 160AMP ALTERNATOR WHICH IS VIRTUALLY THE SAME AS MY VEHICLE. I WAS NEVER INFORMED OF THE P60 RECALL AND BELIEVE THAT MY VEHICLE AND ALL OTHERS LIKE IT SHOULD NOT BE EXCLUDED FROM THIS RECALL! FORTUNATELY I WAS NOT DRIVING IN A LOCATION WITH HIGH SPEEDS OR HEAVY TRAFFIC AT THAT MOMENT BUT HAD IT FAILED ONLY MINUTES LATER SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THIS DESIGN FLAW. CLEARLY THIS IS A MAJOR SAFETY ISSUE AND JUST BECAUSE THE ALTERNATORS ARE SLIGHTLY DIFFERENT AMP THEN THAT OF THE CURRENT RECALL THOSE VEHICLES SHOULD NOT BE EXCLUDED FROM THE RECALL. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS FROM OTHER OWNERS WITH THE 180AMP ALTERNATOR. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS REGARDING THIS INFORMATION, INCLUDING ANY FURTHER DETAILS REGARDING MY RECEIPTS FOR REPAIRS. *TR

Mileage: 1

SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND IT STARTS ACTING UP AGAIN COMPLETELY POSSESSED. HOW IS THIS SAFE? I MADE IT TO WORK WITH IT GOING CRAZY. AT LUNCH, I WENT TO START IT AND CHECK IT OUT. DEAD. BRAND NEW BATTERY DEAD. 400 BUCKS DOWN THE DRAIN- WHEN THAT WASN'T THE PROBLEM. NOT TO MENTION THE 200 BUCKS TO TOW. I BROUGHT IT TO A LITTLE SHOP AROUND THE CORNER AND THEY COULDN'T FIND THE PROBLEM AND TOWED IT BACK TO THE DEALER. AND THERE IT SITS. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT OVER THERE. IT IS REALLY PATHETIC. SO NOW ADD'L TOW CHARGES-$200, NO VEHICLE TO GET BACK AND FORTH TO WORK AND CHILD'S STROKE THERAPISTS, AND HAD TO BREAK DOWN AND PAY FOR A RENTAL. WHAT A JOKE THANKS DODGE. THEY ARE WELL AWARE OF THE TIPM ISSUES AND REFUSE TO RECALL ANY OF THEIR VEHICLES. THIS IS A HUGE HUGE SAFETY ISSUE. EVERYTHING JUST DIES.. THE ENGINE THE BRAKES DON'T WORK NOTHING. *TR

Mileage: 80,000

WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF ELECTRICAL POWER. I HAD THE CAR TOWED TO A DODGE DEALERSHIP WHERE AFTER MORE THAN A WEEK I WAS TOLD THAT MY ALTERNATOR FAILED AND COULD NOT HOLD A CHARGE, WHICH CAUSED MY BATTERY AND OTHER COMPONENTS TO FAIL. I DISCOVERED THAT THERE WAS A 2011 DODGE DURANGO RECALL (# P60 / NHTSA 14V-634) DEALING WITH A SUDDEN LOSS OF POWER TO THE ALTERNATOR. ALTHOUGH, THIS RECALL SEEMS TO MATCH MY VEHICLE DESCRIPTION AND PROBLEM, I WAS TOLD BY THE CHRYSLER COMPANY AND THE DEALERSHIP THAT MY VIN NUMBER DOES NOT MATCH THE RECALL LIST AND THERE MUST BE NO RELATION. IT SEEMS TO ME THAT MY CAR'S PROBLEMS MATCHED THE RECALL EXACTLY AND BASED ON THAT RECALL I SHOULD BE REIMBURSED THE $2,000 SPENT ON REPAIRS. *TR

Mileage: 112,000

UPON STARTING MY 2011 DODGE DURANGO I NOTICED A WHINING NOISE COMING FROM MY ENGINE. DROVE AROUND THE PARKING LOT FOR ANOTHER FOR A MINUTE TO SEE IF THE NOISE WOULD STOP, I PARKED THE CAR TURNED IT OFF AND STARTED IT AGAIN THE NOISE WAS STILL THERE. I DROVE THE CAR TOWARDS MY HOME, THE NOISE STOPPED ABOUT 5 MINUTES LATER THE BATTERY LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO STORE FOR THEM TO TEST THE BATTERY. UPON OPENING THE HOOD OF MY CAR SMOKE CAME POURING OUT WITH AN AWFUL BURNING SMELL. I WAS ADVISED THAT I WAS NOT TO DRIVE MY CAR THAT IT WAS CAUSE MORE DAMAGE DUE TO THE ALTERNATOR BEING VERY HOT TO THE TOUCH AND SMOKING. MY VEHICLE WAS FIXED, THE PROBLEM WAS THE ALTERNATOR, MY VEHICLE HAS 72,000 MILES. THIS IS THE 4TH MAJOR ISSUE WITH MY VEHICLE.

Mileage: 72,000

THERE IS A KNOWN RECALL FOR THE 2011 DODGE DURANGO WITH THE 160 AMP ALTERNATOR. WE HAVE A 180 AMP ALTERNATOR AND EXPERIENCED THE EXACT SAME PROBLEMS AS THE RECALLED 160 AMP. OUR VEHICLE CAUGHT FIRE AFTER A SHORT DRIVE. CHRYSLER REFUSES TO INCLUDE THE 180 AMP ALTERNATOR INTO THE EXISTING RECALL. A SHORT INTERNET SEARCH WILL REVEAL COUNTLESS OTHER VICTIMS.

Mileage: 80,000

WHILE DRIVING ON THE NJ TURNPIKE APROX 75MPH 10/25/2016 THE BATTERY LIGHT CAME ON. SUV BEGIN TO LOSE POWER AND TACHOMETER WAS REVVING HIGH. MADE IT TO MY LOCAL TIRE SHOP UPON PULLING THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE ALTERNATOR BLEW UP AND A SMALL FIRE STARTED. UPON REPLACING THE ALTERNATOR THE SUV STILL WILL NOT START. *TR

Mileage: 180,000

PULLED INTO A SHOPPING MALL HAD A WEIRD BURNING SMELL SHUT OFF CAR LIFTED HOOD A LOT OF SMOKE COMING OUT OF ENGINE COMPARTMENT CAR COMPLETELY DEAD HAD IT TOWED TO SHOP THEY INFORM ME THAT ALTERNATOR, BATTERY DEAD. AFTER FIXING THEY FIND OUT ECM IS FRIED! NOW COME TO FIND OUT THERE'S A RECALL ON THE ALTERNATOR! I WAS JUST AT DEALER FIXING THE FUEL THING THAT WAS RECALLED CAUSE CAR DIED THEN TOO HAD TO HAVE IT TOWED! WHY DIDN'T DEALER FIX ALTERNATOR THING TOO WHEN I WAS THERE NOW I HAVE TO PAY $1500 TO FIX??

Mileage: 58,000

I WAS AT THE MALL PULLED INTO PARKING LOT SMELLED A BURNING SMELL SO I TURNED OFF ENGINE AND OPENED HOOD SMOKE STARTED COMING OUT NO FIRE THOUGH TRIED TO START VEHICLE AGAIN CAR COMPLETELY DEAD. SO HAD CAR TOWED OF COURSE WAS IN PARKING STRUCTURE AND STRUCTURE WAS SO SMALL NO TOW TRUCK COULD FIT INSIDE SO HAD TO CALL A MOBILE MECHANIC TO COME OUT AND HE BYPASSED SOMETHING TO GET CAR STARTED DROVE CAR TO OUTSIDE PARKING LOT SO CAR COULD BE TOWED. MECHANIC SAID ALTERNATOR AND BATTERY FRIED. SO REPLACED THEM. COME TO FIND OUT THAT PCM WAS ALSO FRIED SO NEED NEW BRAIN FOR CAR! LOOKED ON WEBSITE DODGE/CRYSELER HAVE RECALL ON ALTERNATOR....YOU GUESSED IT NOT ON MY VEHICLE THOUGH!! THERE IS A RECALL ON 2011 DODGE DURANGO ALTERNATORS BUT NOT ON MINE YET MY ALTERNATOR GOES OUT FOR NO APPARENT REASON!! RIDICULOUS

Mileage: 59,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A BURNING ODOR ENTERED THE VEHICLE. AN EXCESSIVE AMOUNT OF SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. AFTER A WHILE, THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUGHT FIRE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

THIS MORNING I STARTED MY CAR AS USUAL TO TAKE MY KIDS TO SCHOOL. I GOT ABOUT 1/2 MILE FROM MY HOUSE AND COULD SMELL AN ELECTRICAL BURNING TYPE SMELL. I PULLED OVER BUT COULD SEE NOTHING. THE CAR WAS STILL RUNNING. I PROCEEDED ABOUT A MILE TO THE SCHOOL WITH THE SMELL STILL THROUGHOUT THE CAR. JUST BEFORE I PULLED BACK TO MY HOUSE GOING ABOUT 35 MILES PER HOUR MY ENGINE LIGHT CAME ON, FOLLOWED BY MY BATTERY LIGHT. THE RADIO WENT ALL HAYWIRE AS WELL. I WAS ABLE TO PULL UP TO THE FRONT OF MY HOUSE. I SHUT THE CAR OFF AND HAD MY HUSBAND COME TAKE A LOOK. HE OPENED THE HOOD AND SMOKE CAME OUT. IT SMELLED VERY HOT LIKE THERE WERE WIRES ON FIRE. I TRIED TO START THE CAR AGAIN AND NOTHING. I CAN'T EVEN GET MY KEY OUT OF THE IGNITION. HE TOUCHED THE ALTERNATOR AND BURNED HIMSELF. I HAD TO CALL ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE REPAIR SHOP. IT SAT FOR 2 HOURS WAITING AND WHEN THE TOW DRIVER CAME HE COULD STILL SMELL THE BURNING AND WHEN HE TRIED TO TOUCH THE ALTERNATOR HE STILL COULDN'T SAID IT WAS VERY HOT. HE TRIED TO JUMP THE CAR AND SPARKS CAME SHOOTING OFF THE BATTERY TERMINALS ALSO. I HAVE NOTICED MANY COMPLAINTS WITH THIS SAME ISSUE AND NO RECALL???? ONLY THE 180 AMP ALTERNATORS??? LAST YEAR MY CAR HAD TO SIT FOR 4 MONTHS BECAUSE OF THE TIPM RECALL AND NO PARTS AVAILABLE. NOW THIS! I AM ALSO CONTACTING DODGE/CHRYSLER TO REPORT THIS ISSUE AS IT SHOULD BE A RECALL ON ALL ALTERNATORS.

Mileage: 92,650

VEHICLE QUIT WITH NO WARNING IN THE MIDDLE OF THE INTERSTATE. NO FLASHERS!! COULD NOT GET CAR OUT OF GEAR TO NEUTRAL IN ORDER TO MOVE VEHICLE. NO SHOULDER AS IT WAS ON AN OVERPASS. HAD TO ABANDON VEHICLE IN TRAVELED PORTION OF INTERSTATE 29. HAD SOME NEAR MISS WHERE OTHER DRIVERS HAD TO SLAM ON THEIR BRAKES LEAVING TIRE MARKS ON PAVEMENT IN ORDER NOT TO HIT OUR CAR. HUSBAND HAD TO DIRECT MORNING TRAFFIC AROUND CAR TILL POLICE COULD GET THERE. WORRIED THAT SOMEONE WOULD HIT IT AND GET HURT/KILLED. HUSBAND HAD NO SAFETY GEAR AND WAS PLACED IN A VERY UNSAFE POSITION TRYING TO KEEP OTHERS FROM HITTING OUR VEHICLE SITTING THE TRAVELED PORTION OF AN INTERSTATE HIGHWAY.

Mileage: 78,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THREE MONTHS AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A PRESENCE OF SMOKE THAT EMITTED INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE RANDOMLY STALLED AND THE CONTACT HAD TO CAUTIOUSLY COAST THE VEHICLE DOWN AN EXIT RAMP AND ONTO A LOCAL ROADWAY. UPON FURTHER INSPECTION UNDER THE HOOD, IT WAS NOTICED THAT THE ALTERNATOR ASSEMBLY AND THE BATTERY WERE BURNT. THE VEHICLE WAS PUSHED TO A DEALER WHERE THE BATTERY AND ALTERNATOR ASSEMBLY WERE REPLACED. THERE WAS AN UNKNOWN MANUFACTURER RECALL, BUT THE VIN WAS EXCLUDED BECAUSE IT ONLY ADDRESSED THE 160 AMP AND NOT THE 180 AMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

LOST TOTAL BATTERY POWER TO VEHICLE WHILE DRIVING AT HIGH SPEED. IT STARTED WITH A BURING METAL SMELL COMING FROM THE ALTERNATOR. DROVE VEHICLE 5 MILES ON A STATE HIGHWAY AT 55MPH WHEN THE BATTERY LIGHT CAME ON. DROVE ANOTHER 10 MILES ON THE SAME ROAD AND SPEED, AND RADIO SHUT OFF, WINDSHIELD WIPERS WERE TURNING ON AND OFF, POWER WINDOWS GOING UP AND DOWN ON THIER OWN, DASHBOARD WARNING LIGHTS TURNED ON AND OFF UNTIL FINALLY LOSING POWER STEERING AND THEN VEHICLE COMPLETELY DIED. LUCKILY I WAS SLOWING DOWN AND HAD A PARKING LOT TO COAST INTO AFTER TOTAL POWER FAILURE. TOWED VEHICLE TO DEALERSHIP AND DETERMINED THE ALTERNATOR WENT BAD, WHICH CAUSED A SHORT TO THE BATTERY CAUSING THE BATTERY TO BECOME COMPLETELY DEAD AND DAMAGED, WHILE BLOWING THE FUSE PANEL. SEEMS LIKE THIS IS BECOMING A COMMON PROBLEM WITH DURANGOS THIS AGE WITH SIMILAR MILEAGE.

Mileage: 61,234

WHILE DRIVING ON THE FREEWAY WITH MY WIFE AND THREE YOUNG CHILDREN IN MY 2011 DODGE DURANGO CREW I OBSERVED A SMELL OF SMOKE FROM THE HOOD COMPARTMENT. SECONDS LATER THE INSTRUMENT PANEL WENT HAYWIRE AND EVERY LIGHT BEGAN FLASHING. HEAT BEGAN BLOWING FROM VENTS, WIPERS TURNED ON BY THEMSELVES. THE CAR SUDDENLY DIED AND I LOST CONTROL OF STEERING AS WELL AS BRAKING. I WAS BARELY ABLE TO MAKE IT TO THE SIDE OF THE FREEWAY. WE REMOVED THE KIDS FROM THE CAR SO THEY WOULD BE SAFER. WHEN THE KIDS WERE OUT OF THE ROADWAY I POPPED THE HOOD AND OBSERVED SMOKE COMING FROM THE ALTERNATOR. I HAD TO HAVE MY DURANGO TOWED TO MY MECHANIC. MY MECHANIC REBUILT THE ALTERNATOR BUT ONCE IT WAS REBUILT THE CAR WOULDN'T START. MECHANIC PERFORMED TESTING AND DETERMINED THAT THE PCM WAS FRIED AND NEEDED TO BE REPLACED. MY MECHANIC NOTIFIED ME THAT THE PCM AND ALTERNATOR FOR THE 2011 DURANGO WAS UNDER RECALL. WHEN I CALLED CHRYSLER THEY INFORMED ME THAT MY DURANGO WAS NOT INCLUDED IN THE RECALL. APPARENTLY THEIR ARE THREE SIZES OF ALTERNATORS IN THE 2011 DURANGO 160AMP, 180 AMP, AND 220AMP. ONLY THE 160 AMP IS COVERED UNDER THE RECALL. AFTER RESEARCHING ONLINE I HAVE CAME ACROSS HUNDREDS OF OTHER DURANGO OWNERS WITH THE SAME PROBLEM. ALL 2011 DODGE DURANGO'S SHOULD BE RECALLED BECAUSE THIS IS THE SAME EXACT ISSUE AS THE DURANGO'S COVERED UNDER THE RECALL. THIS COULD HAVE ENDED MUCH WORSE AS MY CHILDREN COULD HAVE BEEN HURT OR WORSE YET KILLED. DODGE NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PARTS. THE VEHICLE ONLY HAS 54,000 MILES. WAY TOO EARLY TO BE PAYING FOR THIS KIND OF REPAIRS.

Mileage: 54,000

EVEN AFTER THE RECALL FOR THE FUEL PUMP RELAY IT WAS REPLACED , THE ENTIRE TIPM WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY

Mileage: 98,000

VEHICLE IN MOTION TRAVELING AT 65 MPH. VEHICLE LOST ALL ENGINE AND ELECTRICAL POWER. NO LIGHTS OR INDICATORS ON DASHBOARD. NO POWER STEERING. LIMITED BRAKING POWER. COASTED THE VEHICLE OUT OF TRAFFIC TO THE SHOULDER OF THE ROAD. SHIFTED VEHICLE INTO PARK AND WAITED 5 MINUTES. AFTER 5 MINUTES ELECTRICAL POWER RETURNED AND WAS ABLE TO START VEHICLE AND DRIVE IT HOME. FOUND COMPLAINTS ONLINE OF SIMILAR PROBLEMS.

Mileage: 70,110

ON FRIDAY, AUGUST 26TH 2016, I WAS DRIVING TO RICHMOND, VA FROM NEWPORT NEWS, VA WHEN MY BATTERY WARNING LIGHT CAME ON. I PULLED OVER, TURNED THE VEHICLE OFF, SAT FOR A FEW MINUTES AND RESTARTED THE VEHICLE. THE LIGHT DID NOT COME BACK ON. I DECIDED TO MAKE A STOP IN WILLIAMSBURG TO THE OUTLET STORES AND THE BATTERY WARNING LIGHT CAME ON AGAIN. WHILE TURNING INTO THE STORES' PARKING LOT, ALL WARNING LIGHTS AND ELECTRICAL SYSTEM STARTED FLASHING. RIGHT BEFORE PARKING THE VEHICLE COMPLETELY SHUT DOWN/OFF. THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING, BUT NO OBVIOUS FIRE. THE OUTLETS SECURITY CAME OVER AND HOOKED UP A JUMP BOX TO THE BATTERY. HE STATED THE BATTERY APPEARS LOW. HE TRIED TO JUMP THE BATTERY WITH THE JUMP BOX, BUT IT WOULD NOT START. HE TRIED WITH HIS SECURITY VEHICLE AND MY VEHICLE AND THE CONNECTIONS STARTED SMOKING. AFTER APPROXIMATELY 3 HOURS, WAITED ON A FRIEND TO ARRIVE, CALLED TRIPLE A AND THE REPRESENTATIVE CONNECTED HIS JUMP BOX TO MY VEHICLE BATTERY. THE VEHICLE STARTED BUT AS SOON AS THE JUMP BOX REMOVED, THE VEHICLE WOULD DIE BACK DOWN. THE TRIPLE A REPRESENTATIVE AND MYSELF DETERMINED THAT THE ALTERNATOR IS BAD AND DRAINED THE BATTERY. HAD THE VEHICLE TOWED TO POMOCO DODGE DEALERSHIP IN NEWPORT NEWS, VA. RESEARCHED INFORMATION AND THERE IS A RECALL NAMED P60 FOR 2011 DODGE DURANGO'S WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. MY VEHICLE IS A 2011 DODGE DURANGO WITH A 3.6L ENGINE AND A 220 AMP ALTERNATOR. CONTACTED CHRYSLER DODGE AND THEY STATED THAT MY VIN DOESN'T QUAILITY, BUT THEY WILL LOG MY INFORMATION. AFTER CONDUCTING MORE RESEARCH, THIS ISSUE HAS MANY COMPLAINTS ON ALL 2011 DODGE DURANGO'S NO MATTER THE ALTERNATOR AMP (160, 180, 220). THE RECALL SHOULD BE EXPANDED TO COVER ALL THE 2011 DODGE DURANGOS AS IT IS VERY COMMON, VERY DANGEROUS, AND DEFINITELY A SAFETY HAZARD. COULD HAVE HAPPENED WHILE ON THE INTERSTATED W/ MY DAUGHTERS

Mileage: 85,000

WHILE DRIVING THE DURANGO, THE DASH LIGHTS STARTED FLASHING, THE BATTERY LIGHT CAME ON AND HEAT STARTED COMING OUT OF THE FLOOR VENTS. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF. WHILE ATTEMPTING TO START, THE ENTIRE ELECTRICAL SYSTEM WAS NON-RESPONSIVE. WHEN ATTACHING JUMPER CABLES TO PROVIDE ELECTRICITY TO PUT THE VEHICLE IN NEUTRAL SO IT COULD BE TOWED, THE CABLES GOT VERY HOT VERY QUICKLY AND THE TOWING COMPANY SAID THAT INDICATED THERE COULD BE A "DEAD SHORT" IN THE ELECTRICAL SYSTEM. FURTHER RESEARCH INDICATES THAT THIS WAS A REPORTED PROBLEM AND THERE IS A RECALL FOR THE 2011 DODGE DURANGOS, BUT WHEN I ENTERED MY VIN NUMBER INTO THE DATABASE, IT DID NOT INDICATE THAT MY VEHICLE WAS PART OF THE RECALL. TO ME, THIS IS CLEARLY A MISTAKE OR OVERSIGHT AS MY VEHICLE OBVIOUSLY DIED WHILE IN THE PROCESS OF DRIVING IT. IT WOULD BE GREATLY APPRECIATED THAT FURTHER REVIEW OF THE AFFECTED VEHICLES BE COMPLETED AND REIMBURSEMENT BE MADE FOR REPAIRS COMPLETED AT MY EXPENSE.

Mileage: 81,000

68000 MILES, WHILE DRIVING BATTERY LIGHT INDICATOR CAME ON, A BURNING SMELL WAS PRESENT, COMING FROM THE ENGINE. A MILE OR TWO DOWN THE ROAD, SMOKE STARTED TO COME FROM UNDER THE HOOD. I PULLED OVER, TURNED VEHICLE OFF. LOOKED UNDER HOOD, ALL LOOKED NORMAL, SMOKING STOPPED. TURNED VEHICLE BACK ON, BATTERY LIGHT WAS NOT LIT, PROCEEDED TO DRIVE ANOTHER HALF A MILE FINE. WHEN I GOT BACK IN LATER ON THAT DAY, NO INDICATOR LIGHTS INITIALLY, THEN WHILE DRIVING ABOUT A MILE OR SO, BATTERY LIGHT APPEARED, THEN CHECK ENGINE LIGHT, THEN A/C STARTED BLASTING HOT AIR, DASH BOARD STARTING GOING HAYWIRE WITH LIGHT INDICATORS AND MESSAGE APPEARING, WIND SHIELD WIPERS STARTED GOING ON ITS OWN AND ACCELERATION WAS DIFFICULT. PULLED OVER AND RESTARTED THE VEHICLE. TURNED IT BACK ON, LIGHTS WERE STILL PRESENT. MADE IT ANOTHER 2 MILES AND THE VEHICLE STALLED WHILE DRIVING IN THE STREET AND WOULD NOT RESTART. HAD IT TOWED TO THE LOCAL DODGE DEALERSHIP FOR REPAIR. THEY DETERMINED IT WAS THE ALTERNATOR BURNED OUT, AND AS A RESULT A NEW BATTERY WAS NEEDED AS WELL. $1350.00 LATER!!! THANK GOODNESS TOWING WAS COVERED UNDER MY INSURANCE POLICY, BECAUSE DODGE CLAIMS THIS REPAIR IS NOT UNDER WARRANTY! IT SHOULD BE!! VERY UNSAFE AND TOO YOUNG OF A VEHICLE FOR THIS KIND OF REPAIR! THERE IS CURRENT RECALL FOR THIS TYPE OF REPAIR FOR 160 AMP ALTERNATOR, IT SHOULD BE FOR 180 AMP ALTERNATOR AS WELL!!! P60 IS CHRYSLER'S RECALL NUMBER FOR THIS.

Mileage: 68,100

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT OBSERVED SMOKE AND AN ABNORMAL ODOR COMING FROM THE HOOD WITHOUT WARNING. THE CONTACT PULLED OVER THE VEHICLE, OPENED THE HOOD, AND OBSERVED SMOKE AND FLAMES FROM THE ALTERNATOR. THE CONTACT EXTINGUISHED THE FIRE WITH A WATER HOSE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE ALTERNATOR WAS TAKEN TO AN AUTO STORE WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTHING HAS HAPPENED. .....YET. 1ST RECALL ON THE SUN VISOR VANITY LAMP WAS FIXED OVER ONE YEAR AGO. GOT ANOTHER RECALL FOR SAME THING IN FEB 2016. CALLED DEALERSHIP, THEY SAID THEY DIDN'T HAVE THE PARTS FOR REPAIR YET, THEY'D CALL WHEN THEY GET THEM IN. GOT ANOTHER NOTICE FOR SAME RECALL ON 8/01/16. CALLED DEALERSHIP....SAME ANSWER. THEY'RE TELLING ME IT'S ALL UP TO CHRYSLER TO SEND THEM THE PARTS.

AT UNDER 60000 MILES, ALTERNATOR MALFUNCTIONED AND QUIT, THUS LEAVING THE VEHICLE INOPERABLE. VEHICLE WAS IN MOTION WHEN FAILING.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE TIMING CHAIN INTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER AND TIMING CHAIN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO PARK, THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

I WAS DRIVING WITH MY KIDS GETTING OUR DAY STARTED. I TURN ON WITH REMOTE START WAS MAKING LOUD SCREECHING SOUND. LOADED UP KIDS AND STARTED TO TAKE OFF. WE COULD ALL SMELL A BAD BURNING SMELL. I CHECK ALL TEMPS ON CAR AND NOTHING READ HIGH TEMPERATURE. I DROVE ON MY WAY TO DAYCARE WHEN MY CAR STALLED AND SHUT DOWN. AND IT HAD PREVIOUSLY DID THIS B4 LIKE 4 MONTHS OR SO AND A RECALL OF FUEL PUMP WAS DONE AND HAD BEEN RUNNING FINE TILL THIS DAY. I TRIED STARTING IT A FEW TIMES NOTHING. FINALLY TURN ON AND BATTERY LIGHT CAME ON. I DROVE IT TO DROP OF MY 3 KIDS AT CAMP WHEN IT KEPT FEELING LIKE IT WANTED TO TURN OF. STILL SMELLING BURNING. FINALLY I'M HEADED TO WORK AND IT STALLED IN MIDDLE OF INTERSECTION. THANK GOD I DIDN'T HAVE MY KIDS WITH ME AND NO ACCIDENTS HAPPENED. I HAD CAR TOWED TO LOCAL MECHANIC BECAUSE DEALERSHIP IS AND HOUR AWAY. HE SAID ALTERNATOR GAVE OUT. PUT NEW ALTERNATOR IN STILL NOTHING. 600 DOLLARS DOWN DRAIN. NOW I HAVE TO PAY TOWING TO GET TO DEALERSHIP WHICH WILL MEAN JUST MORE MONEY DOWN THE DRAIN WHICH I DON'T HAVE THE EXTRA MONEY AND USE THIS CAR FOR WK SO HOPEFULLY I DON'T LOSE MY JOB. I DON'T UNDERSTAND HOW I HAVE SAME EXACT PROBLEMS AS ANOTHER 2011 DURANGO UNDER RECALL BUT MINE AIN'T ONE OF THEM. DO YOU HAVE TO WAIT TILL SOMEONE IS SERIOUSLY HURT OR KILLED TO HAVE A RECALL. IF NONE OF THIS IS RESOLVED PROPERLY I WILL BE HIRING A LAWYER. I HAVE ONLY HAD VEHICLE FOR 2YRS.

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 15 MPH, THE AIR CONDITIONING BLEW HOT AIR AND THE INSTRUMENT PANEL LIGHTING WENT HAYWIRE. THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE CONTACT PULLED OVER, AND TURNED OFF AND RESTARTED THE VEHICLE. TO ENSURE THAT THE VEHICLE WAS FINE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO ALLOW THE ENGINE TO REV. AFTERWARDS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT FAILURE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. HOWEVER, AFTER DRIVING A FEW MILES LONGER, THE POWER STEERING AND POWER BRAKES FAILED. SHORTLY AFTER, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT HAD NOT BEEN ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

AFTER DRIVING LESS THAN A MILE FROM HOME, VEHICLE BEGAN SMOKING AND A HOLE BURNED THROUGH THE HEADLINER AT THE SUN VISOR. IT HAS BEEN TOWED TO HUFFINES LEWISVILLE FOR REPAIR. RELATED RECALL 15V-879

Mileage: 60,000

THE BATTERY LIGHT CAME ON AND THEN THE VEHICLE SHUT DOWN ON THE HIGHWAY. HAD 4 KIDS IN THE CAR. COULD HAVE BEEN KILLED.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5-10 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, SMOKE APPEARED UNDER THE HOOD AND INTO THE VEHICLE. THE HOOD WAS OPENED AND THE CONTACT NOTICED SMALL FLAMES COMING FROM THE ALTERNATOR AND HEARD A SIZZLING SOUND. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS NOT FILED. THE FIRE EXTINGUISHED ITSELF. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED SMOKE FUMES COMING FROM THE PASSENGER SIDE VISOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2011 DODGE DURANGO STARTED TO MAKE A "WHINING" SOUND WHEN ACCELERATED WHILE DRIVING ON A HIGHWAY. APPROXIMATELY 2-3 MILES, AFTER THE NOISE STARTED, A LIGHT ON THE INSTRUMENT PANEL CAME ON. LUCKILY, WE WERE JUST PULLING INTO OUR DRIVEWAY. MY ALTERNATOR FAILED AT 56.8K MILES. APPARENTLY, THE ALTERNATOR ORIGINALLY INSTALLED WAS NOT PART OF RECALL P60. THIS VEHICLE HAS BEEN RECALLED FOR EVERY OTHER PROBLEM ASSOCIATED WITH A 2011 DURANGO. HAVE NEVER HAD TO REPLACE AN ALTERNATOR IN ANY OTHER VEHICLE I HAVE OWNED WITH A LOT MORE MILES THAN THIS ONE. SEEMS LIKE MORE THAN JUST A COINCIDENT.

Mileage: 56,800

WHILE IN MOTION ON CITY STREET, FIRST MY RADIO WOULD TURN OFF ON ITS OWN, THEN THE BATTERY LIGHT CAME ON, THEN ALL THE SERVICE LIGHTS CAME ON FILLED BY MY ACCOUNT BLOWING OUT HOT AIR AND THEN MY CAR COMPLETELY SHUT OFF ON ME NOT ALLOWING ME TO REMOVE MY KEY OR PUT MY CAR ON NEUTRAL OR ALLOWING ME TO PUT ON THE HAZARD LIGHTS ON. IT FOLLOWED BY A BURNING SMELL UNDER THE HOOD.

Mileage: 90,000

MY ALTERNATOR SHORTED OUT AT 78K MILES, THE 160AMP ALTERNATOR HAS A RECALL P60, HOWEVER THE 180AMP THAT I HAVE IS NOT COVERED. I HAD MY KIDS IN THE CAR IN MORNING RUSH HOUR TRAFFIC WHEN IT FRAYED THE DRIVE BELT FILLING CABIN WITH SMOKE, THEN LOST POWER STEERING AS LUCKILY I WAS ABLE TO MUSCLE THE STEERING WHEEL TO TURN INTO PARKING LOT. SHOP I WENT TO WAS SHOCKED TO HEAR A 2011 WAS ALREADY FAILING.

Mileage: 78

I HAD A BATTERY LIGHT IN THE MORNING, BUT MY BATTERY WAS NEW. AS I WAS DRIVING MY AIR CONDITIONING STOPPED WORKING, MY RADIO SCREEN FLASHED, WENT OFF AND THE ENTIRE CAR DIED WHILE IN MOTION, I BARELY STOPPED IN TIME. THE ENGINE WOULDN'T EVEN TRY, AND ME AND MY TWO INFANT CHILDREN WERE STRANDED IN THE MIDDLE OF A BUSY STREET IN 100 HEAT. THE POLICE OFFICER HAD TO HELP US, WE CALLED A TOW TRUCK TO TAKE US HOME. THE MECHANIC WHO LOOKED AT THE CAR SAID THE ALTERNATOR INTERNALLY GROUNDED AND FRIED THE COMPUTER AND THE BATTERY AND EXPLAINS THE BURNING SMELL JUST PRIOR TO THE CAR DYING.

Mileage: 115,060

ALTERNATOR SUDDENLY FAILED, RESULTING IN ENGINE FAILURE AT 50MPH, LOSS OF POWER STEERING AND BRAKES, AND EVENTUALLY TOTAL ENGINE SHUT DOWN OVER THE COURSE OF ABOUT 800 YARDS. THE VEHICLE WAS NOT COVERED UNDER A SIMILAR RECALL AS IT HAD A HIGHER AMPERAGE ALTERNATOR, ALTHOUGH THE PROBLEM AND CORRESPONDING SAFETY ISSUE WAS IDENTICAL TO THE PART THAT WAS RECALLED ON SIMILAR VEHICLES.

Mileage: 96,160

I AM DISAPPOINTED IN HOW DODGE STANDS BEHIND THEIR PRODUCT. A VEHICLE CAN BE REPLACED BUT A LIFE CANNOT. I DROVE MY 2011 DODGE DURANGO CREW 3.6L V-6 (102,980 MILES) FROM MY HOUSE TO THE DENTIST OFFICE (LESS THAN 2 MILES). I SMELLED A BURNING SMELL WHEN I PULLED UP AT THE DENTIST OFFICE. ABOUT 5 MINUTES LATER MY DAUGHTER NOTICE SMOKE COMING FROM UNDER THE HOOD WHILE WE WERE SITTING IN THE DENTIST OFFICE. I WENT OUTSIDE AND RAISED THE HOOD AND IT WAS SMOKING. A PERSON PASSING BY DISCONNECTED THE BATTERY CABLES BECAUSE HE FEARED IT WOULD CATCH ON FIRE DUE TO THE AMOUNT OF SMOKE. I WAS NOT ABLE TO DRIVE IT SO I CALLED A TOW TRUCK. I HAD IT TOWED TO A REPAIR SHOP AND THE ALTERNATOR($425) WAS DAMAGED. WELL THAT ALSO FRIED MY BATTERY ($162). THE HEAT ALSO DAMAGED THE COMPUTER ($1,000) WHICH WILL NOT ALLOW MY NEW ALTERNATOR TO HOLD A CHARGE. THERE WAS NO LIGHT, NOISE, OR ANY WARNING WHEN THE FAILURE HAPPENED. EVEN AFTER REPLACING THE ALTERNATOR AND THE BATTERY IT STILL HAD A BURNING SMELL. BEFORE THE MECHANIC WOULD RELEASE THE VEHICLE HE TEST DROVE IT. POWER STEERING FAILED, WIPERS COMING ON, AND ENGINE IDLING UP AND DOWN. THAT IS WHEN IT WAS DETERMINED THAT THE COMPUTER HAD BEEN DAMAGED. MY DURANGO HAS THE 220AMP ALTERNATOR SO DODGE DID NOT ACKNOWLEDGE THE PROBLEM. I AM UPSET BECAUSE MY CHILDREN AND I COULD HAVE BEEN INJURED. IS IT GOING TO TAKE DODGE TO DO SOMETHING ONLY AFTER SOMEONE LOSES THEIR LIFE? IT WAS SITTING AND BEGAN TO PUT OFF HUGE AMOUNTS OF SMOKE WITH NO WARNING.

Mileage: 102,980

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 75 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

I WAS DRIVING BACK HOME (CITY, LOW TRAFFIC), I HAD JUST HAD MY 2 MONTHS OLD BATTERY TESTED AT ADVANCE AUTO, WHEN MY BATTERY INDICATOR TURNED ON AGAIN. IT HAD TURNED ON YESTERDAY FOR 1ST TIME. I TURNED OFF THE RADIO AND I COULD HEAR A HIGH PITCH WHINING NOISE COMING FROM THE ENGINE. I PULLED IN MY DRIVEWAY AND THE CAR STALLED. GOT OUT OF THE CAR AND SMELLED SOMETHING BEING BURNT. OPEN UP THE HOOD AND THERE WAS A LOT OF SMOKE COMING OUT OF THE ALTERNATOR.

Mileage: 77,000

MY VEHICLE PUSH TO START SYSTEM STICKS AND THE VEHICLE TAKES LONG ATTEMPTING TO START. MY VEHICLE WHILE DRIVING HAS GONE DEAD ON ME ALTHOUGH THE DASH IS STILL LITE RADIO PLAYING. THE STEERING WHEEL STIFFENS AND THE BRAKES GET HARD. I HAVE TO STRUGGLE TO PULL OVER AND STOP IN ORDER TO PLACE THE CAR BACK IN NEUTRAL OR PARK IN ORDER TO START IT AGAIN. IT HAS STALLED WHILE IN MOTION, WHILE SLOWING DOWN FOR A RED LIGHT, WHILE MAKING A TURN. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS, CURBS, AND DITCHES. I USE THIS CAR EVERY DAY TO TRANSPORT MYSELF AND MY CHILDREN. I HAVE HAD THIS CAR TO THE DEALERSHIP NUMEROUS TIMES, HAVE HAD THE TIPM BYPASS AND THE CAR STILL HARD STARTS AND STALLS DESPITE THE RECALLS. I AM TOTALLY DISAPPOINTED WITH THIS SITUATION THAT IS A DEFINITE HAZARD. MOST RECENT COMPLAINT, MY CAR HAS BE IDLING HIGH AND NOW FINALLY IT OVERHEAT AND THE WATER PUMP HAS TO BE REPLACED. I AM TOTALLY DISAPPOINTED.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

MOMENTARY LOSS OF ALL ELECTRICAL POWER UNDER NORMAL DRIVING CONDITION AT ALL SPEEDS. LOSS OF ALL DASH LIGHTS AND GAUGES. TOTAL LOSS OF ENGINE POWER MOMENTARILY. THIS CAUSES A MOMENTARY STALL. DOES NOT LAST LONG ENOUGH TO TURN THE ENGINE OFF AS THE POWER IS IMMEDIATELY RESTORED. HAPPENS SEVERAL TIMES WEEKLY, ALWAYS WHILE IN MOTION, HAS NOT OCCURRED WHILE VEHICLE IS STOPPED AT IDLE. POSSIBLE IGNITION OR TIPM FAULT.

Mileage: 75,000

ALTERNATOR FAILED OVER HEATING ELECTRICAL WIRING AND CAUSING BATTERY AND COMPUTER CHIP FAILURE. THE PROBLEM OCCURRED ON THE ROAD BUT I WAS ABLE TO MAKE IT TO A PARKING LOT. I DID SMELL SMOKE AND FELT HEAT BUT THERE WAS NO IGNITION OF FIRE. MY CAR WAS COMPLETELY DISABLED. NO ELECTRICAL ACTIVITY. THE SYMPTOMS ARE THE SAME AS RECALL #14V634000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AS A BURNING ODOR EMITTED INSIDE THE VEHICLE. AN EXCESSIVE AMOUNT OF BLACK SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE DIAGNOSED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,694.

Mileage: 72,694

THE HEADLINER NEXT TO THE MAP LIGHTS COUGHT ON FIRE. MY WIFE HAD PARKED IT AND SMELLED SMOKE. AFTER SHE BACKED IT OUT OF THE GARAGE FLAMES STARTED UP AND A FIRE EXTINGUISHER WAS USED. THE FIRE DEPARTMENT CAME AND PUT WATER ON IT TO MAKE SURE IT WAS OUT.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE ALTERNATOR AND FUSE BOX WOULD NEED TO BE REPLACED DUE TO AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE HESITATED TO ACCELERATE AND, WHEN MAKING LEFT AND RIGHT TURNS, THE STEERING SEIZED. THE CONTACT COASTED OVER TO A MAIN ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,045.

Mileage: 57,045

THE ALTERNATOR SHORTED OUT WITH 48000 MILES ON IT. THE LIGHT CAME ON AND MY WIFE DROVE IT 1.5 MILES HOME. ALTERNATOR WAS SMOKING AND COMPLETELY SHORTED OUT/FRIED. WHILE SHE MANAGED TO GET IT HOME THIS COULD HAVE EASILY CREATED AN ACCIDENT HAD SHE DRIVEN IT LONGER. I AM SHOCKED THAT A FAILURE LIKE THIS CAN HAPPEN ON A CAR IN SUCH A SHORT AMOUNT OF TIME.

Mileage: 48,800

LOCAL AUTO REPAIR SHOP TESTED TIPM AND OTHER PARTS AND FOUND NOTHING BUT I'M STILL HAVING AN ISSUE STARTING MY CAR WHEN MY VEHICLE SITS LONGER THAN 5 HOURS. I AM NOT ABLE TO AFFORD NEW TIPM FOR $1200. I UNDERSTAND TIPM ISSUE IS PENDING CLASS ACTION SETTLEMENT. I WOULD LIKE TO DODGE DEALER TO PROVIDE A SIGNIFICANT DISCOUNT SO THAT I CAN REPLACE TIPM OF MY VEHICLE.

MY 2011 DODGE DURANGO CAUGHT FIRE. THE ROOF ABOVE THE PASSENGER VISOR BURN SIGNIFICANTLY. WHILE DRIVING THE CAR THE PASSENGER SAID SHE SMELLED AN ELECTRICAL PROBLEM. BOTH OF US HAVE RETIRED FROM THE ELECTRONICS FIELD. NOT REALIZING THE SEVERITY OF THE ELECTRICAL PROBLEM, I PARKED THE CAR. WE WENT AWAY FROM THE CAR FOR ABOUT TEN MINUTES. UPON RETURNING WE OPEN THE DOOR AND ENTERED THE CAR. THE CAR FILLED WITH SMOKE. WE COULD HEAR THE FIRE BURNING IN THE ROOF. WE BOTH JUMPED OUT. WE FLAGGED DOWN SOME PARKING ATTENDANTS. WE OPENED THE HOOD TO GET TO THE BATTERY OR FUSE BOX. I MONITORED THE LIGHT IN THE VANITY MIRRORS AND INTERIOR LIGHTS, WHILE THE ATTENDANTS WITH BOOK MANUAL IN HAND, PULLED FUSES UNTIL THE LIGHTS WENT OUT AND THE FIRE SLOWED TO A STOP. ONE NOTE IN SPITE OF THE FIRE BURNING OUR HANDICAP STICKER ON THE ROOF SIDE, BLISTERING THE PAINT ON THE OUTSIDE ROOF, AND THE INTERIOR ROOF ON FIRE ON NO FUSES BLEW! MY EXPERIENCE IS TELLING ME THAT THE WIRES INVOLVED HAVE BEEN DRAWING TO MUCH CURRENT FOR MANY YEARS. THE CHARACTERISTICS OF THE WIRES INVOLVED, CHANGED WITH HEAT AND TIME. FINALLY THE WIRES GOT TO RESISTIVE AND HEATED TO THE POINT OF IGNITION.

Mileage: 74,000

2 DIFFERENT EPISODES OF UNEXPECTED VEHICLE SHUTDOWN/STALLING. FIRST EVENT WAS IN THE PROCESS OF A LEFT HAND TURN. VEHICLE SHUT DOWN PARTWAY THROUGH THE TURN. LOST ALL POWER STEERING AND BRAKES. STRUGGLED TO KEEP THE VEHICLE OUT OF THE DITCH. PUT THE VEHICLE IN PARK, AND IT RESTARTED IMMEDIATELY, AND CONTINUED HOME UNEVENTFULLY. APPROXIMATELY 2 MONTHS LATER, THE VEHICLE AGAIN UNEXPECTEDLY STALLED AT A TRAFFIC LIGHT. THE LIGHT TURNED GREEN, AND I TOOK MY FOOT OFF THE BRAKE, AND THE VEHICLE STALLED. AGAIN, IT RESTARTED UNEVENTFULLY AND I CONTINUED TO WORK. THE VEHICLE APPEARS TO BE WORKING NORMALLY OTHERWISE. ACCELERATION AND FUEL ECONOMY ARE NORMAL, AND THERE ARE NO EPISODES OF HESITATION/STUTTERING/MISSING. THERE WAS NO WARNING OF THE STALL EITHER TIME. BOTH EPISODES WERE APPROXIMATELY 5 MINUTES INTO MY DRIVE, AND THE VEHICLE SHOULD HAVE BEEN MOSTLY WARMED UP EACH TIME, BUT PERHAPS NOT ALL THE WAY. THE "EXACT" MOMENT OF THE STALL SEEMS TO COINCIDE WITH REMOVING MY FOOT FROM THE BRAKE, ONCE TO TURN AND ONCE TO ACCELERATE. THE DURANGO WAS TAKEN TO THE DEALER THAT SAME DAY EACH TIME, AND THERE WERE NO SIGNIFICANT ERROR CODES.

Mileage: 104,800

AFTER HAVING THE CAMPAIGN COMPLETED TO REMOVE THE FUEL PUMP RELAY FROM THE TIPM, MY FOG LIGHTS AND HEADLIGHTS BEGAN OPERATING SPORADICALLY, THEN EVENTUALLY AFTER A FEW WEEKS STOPPED WORKING. IF I REMEMBER CORRECTLY, THIS HAPPENED AT DUSK, WHEN I WAS DRIVING AND THE HEADLIGHTS TRIED TO COME ON AUTOMATICALLY. I TRIED TO REPLACE THE BULBS, BUT THAT DIDN'T HELP. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE HEADLIGHTS AND FOG LIGHTS WEREN'T RECEIVING POWER FROM THE TIPM, AND THAT IT NEEDED TO BE REPLACED, AT ABOUT $1,200 COST. THIS PROBABLY IS SO OBVIOUSLY RELATED TO THE PREVIOUS CAMPAIGN, BUT I CANNOT GET THE DEALERSHIP TO PARTICIPATE IN THE COST. PLEASE HELP!

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,900.

Mileage: 118,900

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 62 MPH, THE ENGINE STALLED WITH EVERY WARNING LIGHT ILLUMINATED. IN ADDITION, THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO JUMPSTART THE BATTERY FROM ANOTHER VEHICLE, BUT THE JUMPER CABLE CORD BURNED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

PURCHASED NEW 2011 DODGE DURANGO IN 2011, I WASL DRIVING TO WORK THIS WEEK LOCALLY AND DEC 22,2015 BATTERY LIGHT CAME ON. BEFORE THE LIGHT CAME ON I WAS DRIVING WITH KIDS IN THE CARD AND SMELLED BURNING IN CAR THOUGHT IT WAS EXHAUST FROM OUTSIDE TRAFFIC. ANOTHER DAY MY MOM WAS IN THE CAR WITH ME GOING SHOPPING AND SHE SAID SHE SMELLED SOMETHING BURNING. BATTERY WENT BECAUSE ALTERNATOR WAS BAD AS PER THE AUTO PLACE THE WIRES WERE BURNED ACCORDING TO AUTOPLACE ALTERNATOR BAD,I CONTACTED DODGE AND PROVIDED RECEIPT COPIES FROM THE AUTO PLACE THAT THE ALTERNATOR WAS BAD BUT THEY SAID BECAUSE WARRANTY WAS UP AT 36,000 MILES THEY WONT REIMBURSE ME AND THERE WAS NOTHING THEY COULD DO BUT TO MAKE A COMPLAINT TO NHTSA. THIS NEEDS TO BE RECALLED, I HAVE SEEN OVER 400 COMPLAINTS AND SAFETY ISSUES, HOW MANY PEOPLE DO THEY WANT TO GET INJURED BEFORE THEY RECALL? DEALERSHIP IS NO LONGER AROUND. IF DOES NOT GET RECALLED I WILL MAKE SURE TO TURN THIS ONE BACK AND NEVER PURCHASE FROM DODGE AGAIN AND WILL CONTACT THE MEDIA TO EXPOSE DODGE FOR PUTTING NOT RECALLING THIS ALTERNATOR AND PUTTING THE SAFETY OF FAMILIES IN HARMS WAY. I HOPE NOTHING ELSE HAPPENS, I AM ALWAYS IN THE TRUCK WITH MY KIDS AND I AM REALLY NERVOUS DRIVING MY TRUCK NOW AND WORRIED IF SOMETHING ELSE IS GOING TO HAPPEN WHEN WE ARE IN THE CAR. THIS SHOULD HAVE NEVER HAPPENED TO A BRAND NEW TRUCK. I HAVE HAD USED CARS LONGER THAN THIS AND NEVER ONCE HAD A PROBLEM WITH ANY ISSUES WITH THE CARS. THIS IS A SERIOUS MATTER AND HOPE IT CAN BE TAKEN CARE OF IMMEDIATELY.

I WAS DRIVING ON A MAJOR INTERSTATE (I-70) WHEN DASHBOARD LIGHTS STARTED FLASHING AND SIGNALS STARTED GOING OFF. SEAT BELT SIGNAL. AIRBAG SIGNAL. ABS LIGHT SIGNAL. I THEN LOST POWER STEERING. MY 12-YEAR OLD WAS WITH ME AND SCARED TO DEATH AS CARS WHIZZED BY AT 70 MPH. I LUCKILY WAS AT AN OFF RAMP AND TOOK IT AND MANAGED TO PULL OFF THE MAIN ROAD. CAR WOULD NOT TURNOVER WHEN I TRIED IT AGAIN. GOT TOWED TO A DEALERSHIP. BATTERY WAS REPLACED FIRST. THEN THEY HOOKED UP THE ALTERNATOR TO THE NEW BATTERY, AND THE ALTERNATOR DRAINED THE NEW BATTERY BY HALF IN A MATTER OF SECONDS. AND STARTED SMOKING PROFUSELY. DEALERSHIP REPLACED THE ALTERNATOR, WHICH WAS A 220 AMP. AFTER THE ALTERNATOR WAS REPLACED IT WAS DETERMINED THAT THE ALTERNATOR BLEW THE PCM, SO I HAD TO HAVE THE COMPUTER PCM REPLACED TOO. DEALER SAYS THERE MAY BE MORE ISSUES THAT ARISE FROM THE BAD ALTERNATOR. HE WAS SURPRISED MORE WIRES AND FUSES WEREN'T MELTED OR DAMAGED BECAUSE OF HOW BAD THE ALTERNATOR WAS. MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A 220 AMP. BUT ALL OF THE SYMPTOMS THEY DESCRIBE FOR THE 160 AMP ALTERNATOR IS WHAT I EXPERIENCED WITH MY CAR. I AM JUST THANKFUL MY SON AND I, NOR ANYONE ELSE, WAS HURT OR KILLED IN THIS INCIDENT. ALL ALTERNATORS NO MATTER WHAT AMP NEED TO BE RECALLED. THIS IS A TRUE SAFETY HAZARD!

Mileage: 150,000

MY 2011 DODGE DURANGO ALTERNATOR WENT OUT AND MY PCM. NO WARNING CAR JUST SHUT DOWN. YOU NEED TO DO A RECALL ON ALL NO MATTER THE AMP!!! I WILL NEVER BUY DODGE AGAIN!

Mileage: 82,000

WHILE DRIVING ON THE EXPRESSWAY TOWING A TRAILER, FAMILY IN TOW MY 2011 DODGE DURANGO BATTERY LIGHT CAME ON AND THE SMELL OF SOMETHING BURNING WAS PRESENT. 2 MINUTES AFTER THE LIGHT CAME ON THE CAR DIED AND HAD TO PHYSICALLY NAVIGATE TO THE BREAKDOWN LANE WITH NO POWER WHAT SO EVER, IT WAS DARK AND CARS PASSING BY AT EXPRESSWAY SPEEDS, I HAD NO FLASHERS OR WARNING LIGHTS AT ALL. CAR WAS TOWED TO MY HOUSE.. IT WAS DETERMINED THAT THE ALTERNATOR WAS FROZEN SOLID. I REPLACED IT WITH AN 160 AMP ALT. AND A NEW BATTERY BECAUSE IT WAS COOKED ALSO, THE BATTERY WAS HOT. AFTER REPLACING IT AND HOOKING UP BATTERY NEG FIRST THEN POSITIVE. IT STARTED AND AFTER A BRIEF FEW SECONDS WHERE EVERYTHING APPEARS TO BE NORMAL THE GREMLINS COME OUT, THE WIPERS ARE ON WITH NO CONTROL THE AIR BAG LIGHT IS ON, NO DISPLAY OR RADIO, CHECK ENG LIGHT IS ON AS IS A HOST OF OTHER THINGS AFTER INITIAL START UP. I CALLED THE DEALER, GAVE MY VIN THEY SAID THAT IT DIDN'T FALL UNDER ANY RECALL. AND A DIAGNOSTICS TEST HAD TO BE DONE @ $125.00 JUST TO SEE WHAT IS WRONG .. I FEEL IF IT WERE MY WIFE OR DAUGHTER IN THE CAR DRIVING THEY WOULDN'T HAVE BEEN STRONG ENOUGH TO STEER WITHOUT ANY POWER CERTAINLY A SAFETY COMPLAINT..... AND PEOPLE WONDER WHY THIS COUNTRY IS GOING TO HELL.

Mileage: 93,000

WHILE DRIVING THE VEHICLE, I NOTICED A BURNING SMELL AND GRINDING NOISE. I PULLED OVER TO INVESTIGATE AND WHEN I RAISED THE HOOD SMOKE WAS COMING FROM THE ALTERNATOR. ALTERNATOR OVERHEATED CAUSING VEHICLE TO BE UNDRIVEABLE. THERE HAS BEEN SEVERAL RECALLS ON THIS VEHICLE AND OTHERS BUT DON'T UNDERSTAND WHY THE ALTERNATOR RECALL ISN'T RELATED TO THIS PARTICULAR VEHICLE. ALL THE SYMPTOMS ARE THE SAME THAT I VE READ FROM VEHICLES THAT ARE LISTED IN THIS RECALL.. OVERHEATING....

Mileage: 85,000

VEHICLE EXPERIENCED FAILURE OF ALL ELECTRICAL SYSTEMS, WHILE VEHICLE IN MOTION AT 45MPH. I WAS DRIVING ON THE HIGHWAY AND NOTICED MY RED "BATTERY INDICATOR" CAME ON. I ASSUMED IT WAS A WARNING THAT IT NEEDED TO BE REPLACED. AFTER APPROX 35 MILES, THE "DRIVER'S SEATBELT UNBUCKLED" WARNING CAME ON (IT WAS BUCKLED) AND THAT WARNING CYCLED OFF AND ON RAPIDLY, AND THEN OTHER WARNINGS TO CHECK THIS OR THAT APPEARED. WITHIN 30-60 SECONDS OF THAT BEGINNING, THE A/C SYSTEM SHUT DOWN, THE ABS AND TRACTION CONTROL OFF LIGHTS CAME ON, THE WINDSHIELD WIPERS TURNED ON, AND THEN I LOST THE POWER STEERING AS WELL. I WAS ABLE TO STEER JUST ENOUGH TO ANGLE INTO A GAS STATION AND PUT IT INTO PARK. AT THAT POINT, NO ELECTRICAL SYSTEMS WERE FUNCTIONING, THE CAR COULD NOT BE PLACED BACK IN "NEUTRAL" TO MOVE IT FURTHER, AND WE WERE UNABLE TO REMOVE THE KEY FOB. THERE WAS A FAINT SMELL, LIKE BURNING RUBBER OR SIMILAR. THE VEHICLE WAS TOWED TO OUR HOME, AS IT IS OUT OF WARRANTY (111K MILES) AND MY HUSBAND WISHED TO INVESTIGATE THE ISSUE AND REPAIR HIMSELF, IF POSSIBLE. HE REMOVED THE BATTERY, APPROXIMATELY 3 HOURS AFTER THE VEHICLE WAS SHUT OFF, AND IT WAS STILL VERY HOT TO THE TOUCH. HE REPLACED THE BATTERY WITH A NEW ONE, BUT WITHIN 1/2 MILE DRIVE THE RED "BATTERY" INDICATOR CAME BACK ON AND WE IMMEDIATELY RETURNED HOME. UPON FURTHER TESTING WITH A VOLTMETER, HE DETERMINED THE ISSUE IS THE ALTERNATOR. WE BELIEVE THIS ALTERNATOR IS FAULTY AND DANGEROUS, HOWEVER OUR VIN NUMBER IS NOT LISTED UNDER THE CURRENT RECALL (14V634000) OF THE 160 AMP ALTERNATOR (I AM NOT SURE WHAT AMP ALTERNATOR I DID HAVE). MY HUSBAND HAS OPTED TO REPLACE THE ALTERNATOR HIMSELF, RATHER THAN PAY THE DEALERSHIP TO DO SO, BUT WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AS THE POSSIBILITY OF AN ACCIDENT SEEMS PRETTY HIGH IN THIS TYPE OF TOTAL ELECTRICAL FAILURE.

Mileage: 111,000

MY HUSBAND AND I WERE DRIVING HOME IN THE HEAVY RAIN. WHEN WE GOT HOME AND PARKED WE NOTICED A BURNING SMELL COMING FROM THE CAR (2011 DODGE DURANGO CITADEL). WE LIFTED THE HOOD TO INVESTIGATE WHERE THE SMELL WAS COMING FROM AND THE ALTERNATOR CAUGHT FIRE RIGHT BEFORE OUR EYES! SINCE WE WERE HOME AND IN OUR DRIVEWAY WE WERE ABLE TO PUT THE FIRE OUT WITH OUR WATER HOSE ALMOST IMMEDIATELY. I THINK THE HEAVY RAIN KEPT IT FROM CATCHING FIRE WHILE WE WERE ON THE ROAD! WE TOOK THE CAR TO THE DEALERSHIP AND CONTACTED CHRYSLER WHO TOLD US OUR VIN NUMBER WAS NOT PART OF THE ALTERNATOR RECALL AND WE HAD TO PAY FOR A NEW ALTERNATOR OUT OF POCKET. I'VE NEVER HEARD OF A 4 YEAR OLD ALTERNATOR CATCHING FIRE!!! VERY FRUSTRATING AS THIS IS A DANGEROUS ISSUE AND COULD HAVE CAUSED A DEADLY ACCIDENT HAD THIS HAPPENED ON THE OPEN ROAD. ALSO SUSPICIOUS THAT THEY HAVE AN ALTERNATOR RECALL WITH THE SAME ISSUES WE REPORTED BUT OUR VIN NUMBER IS NOT INCLUDED! BE CAREFUL IF YOU HAVE THIS CAR!

Mileage: 80,000

I WENT TO START MY DURANGO THIS MORNING, STARTED UP, BUT AFTER 10 SECONDS IT SHUT DOWN. NOTHING ELECTRICAL WORKED. COULD NOT REMOVE MY KEY. DISCONNECTED THE BATTERY-RECONNECTED. NO GOOD. HAVING TOWED . I WANT TO SAY THAT NOTHING ELECTRICAL GOES ON NO MATTER WHAT I DO. THE POWER FAILURE WAS COMPLETE. I SHUDDER TO THINK IF THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN FATAL.

Mileage: 113,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AFTER THE NAVIGATION SYSTEM POWERED OFF, THE WINDSHIELD WIPERS ENGAGED, THE SEAT BELT AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!

Mileage: 46,000

I OWN A 2011 DODGE DURANGO CITADEL WITH 53,000 MILES. WAS LEAVING MY HOUSE WHEN THE CAR STARTED MAKING A HIGH PITCHED WHINE, TURNED AROUND WENT BACK HOME, TURNED OFF THE CAR, COULD SMELL BURNING WHEN I GOT OUT OF THE CAR. OPENED THE HOOD AND THE ALTERNATOR (220 AMP) WAS SMOKING. IF I WOULD HAVE DRIVEN ANY LONGER THE ALTERNATOR MOST LIKELY WOULD HAVE CAUGHT FIRE AND COULD HAVE BURNT MY CAR TO THE GROUND.

Mileage: 53,400

WHILE DRIVING ON THE HIGHWAY THE CAR JUST SUDDENLY STOPPED WORKING,ELECTRICAL SYSTEM STARTED GOING CRAZY ON ELECTRONIC INFORMATION CENTER THEN ALL POWER WAS LOST,NO WARNING,NO BATTERY LIGHT WARNING.THIS PART HAS ALREADY BEEN RECALLED ON THE FOLLOWING YEAR MODELS 2011-2014,FOR CERTAIN MODELS.THIS CAR IS NOT INCLUDED SINCE IT HAS 180 AMP INSTEAD OF THE 160 BUT THE SAME ISSUE HAS HAPPENED. RECALL NUMBER IS CHYSLER P60.IT IS ALREADY LISTED WITH THE NHTSA #14V634000..THE CONSEQUENCE ON YOUR WEBSITE SAYS IF THE ALTERNATOR FAILS,THE VEHICLE MAY STALL WITHOUT WARNING,INCREASING THE RISK OF A CRASH. PLEASE INVESTIGATE AND FOLLOW UP,THIS TYPE OF FAILURE CAN BE VERY DANGEROUS IF DRIVER DOESN'T HAVE STRENGTH TO PHYSICALLY PRESS BRAKE PEDAL AND MANUALLY STEER OFF TO THE SIDE OF THE ROAD SINCE ALL POWER HAS SHUT DOWN,AND POSSIBLY A CRASH.

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, AN ABNORMAL LOUD NOISE EMITTED FROM THE VEHICLE AND IT STALLED. THE CONTACT MENTIONED THAT ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED AND THE FAILURE LATER RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED IN AND AROUND THE VEHICLE. THE SMOKE APPEARED FROM THE RACK ON THE DRIVER SIDE AND FLAMES EMITTED ON THE DRIVER SIDE HEAD RACK. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

GOT OUT OF MY CAR AND SMELT BURNING WIRES I LIFTED MY HOOD AND SAW SMOKE COMING OUT BY THE ALTERNATOR. THEN I NOTICED THE MY BATTERY WAS DEAD. I WOUND UP REPLACING THE ALTERNATOR AND BATTERY. THE CAR STARTED AND ALL SEEMED FINE. LATER THAT DAY MY BATTERY LIGHT CAME ON AND THE DASH LIGHTS ALL STARTED TO COME ON AND GO OFF. I WENT TO THE STORE AND ON MY WAY HOME MY LIGHTS STARTED GOING OFF AND ON THE DASHBOARD STARTED TO LIGHT UP AGAIN AND THE RADIO WENT OFF AND CAME ON MY A/C WENT OFF AND ON. THEN MY POWER STEERING WENT OUT AND MY BRAKES FAILED. I ALMOST WRECKED. THANKFULLY I WAS IN MY NEIGHBORHOOD AND WAS ABLE TO GET HOME WITHOUT INCIDENT. THIS CAR DEFINITELY HAS A ELECTRICAL PROBLEM.

Mileage: 73,132

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I WAS ON MY WAY TO WORK TODAY WHEN I NOTICED A BURNING SMELL AND THEN THE BATTERY LIGHT CAME ON. DUE TO HEAVY TRAFFIC I COULDN'T PULL TO THE SIDE. I GOT FARTHER DOWN THE ROAD AND HEARD A LOUD WHINING NOISE. WHEN I ARRIVED AT WORK I CONTACTED THE LOCAL DODGE DEALERSHIP TO SPEAK WITH THE SERVICE DEPARTMENT ABOUT THIS INCIDENT. I WAS TOLD THAT IT SOUNDS LIKE THE ALTERNATOR BUT THAT MY VEHICLE WAS NOT COVERED IN THE RECENT RECALL SINCE I HAVE THE 180AMP ALTERNATOR. THE RECALL WAS ONLY FOR THE 160 AMP ALTERNATORS. I WAS SHOCKED SINCE MY VEHICLE ONLY HAS 61,000 MILES ON IT. RESEARCHING THIS PROBLEM ONLINE I FOUND NUMEROUS COMPLAINTS FROM PEOPLE HAVING THE SAME IDENTICAL PROBLEM WITH THE 180AMP ALTERNATOR (WITH THE SAME MAKE MODEL AND YEAR) THAT CAUSED THE RECALL OF THE 160AMP ALTERNATORS. I HAVE CONTACTED DODGE TO SEE IF THEY WOULD STAND BY THEIR PRODUCT AND DO THE RIGHT THING CONCERNING THIS. ONCE AGAIN THEY HAVE FAILED ME. CONSUMERS ARE REPORTING AN AVERAGE OF $1400 TO HAVE THE ALTERNATOR REPLACED WITH NO RECALL OR WARRANTY. I HAVE 4 PICTURES OF MY SOOT COVERED ALTERNATOR ( I AM A FIREFIGHTER I KNOW WHAT ELECTRICAL SOOT LOOKS AND SMELLS LIKE). THIS IS VERY CONCERNING TO THINK I COULD LOSE MY DURANGO COULD CATCH FIRE, LOOSE POWER AND STALL IN TRAFFIC, CAUSE AN ACCIDENT OR HAVE MY WIFE STRANDED ON THE SIDE OF THE ROAD DUE TO THIS.

Mileage: 61,659

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 60 MPH, THE VEHICLE JERKED AND THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. SHORTLY AFTER, THE VEHICLE LOST POWER AND THE RPMS DECREASED. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY AND BOTH TURN SIGNALS ON THE MIRRORS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALL WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

I TRIED FOR 7 MONTHS TO GET THE BRAKE RECALL DONE ON MY TRUCK. THE AWD DID NOT WORK AS IT SHOULD DURING A SNOW STORM.. THEN THE RECALL WAS RECIEVED AND NONE OF THE DEALERS WANTED TO REPAIR THE RECALL. THEY KEPT TELLING ME THEY HADNT RECEIVED THE PARTS. THEN THERE WAS A FUEL TYPE RECALL, A RECALL THAT THE ENGINE COULD SHUT OFF AND SOME ELECTRICAL ISSUE THAT COULD CAUSE A FIRE.. AGAIN I COULDNT GET ANY OF THESE REPAIRED. THEN ON THE NIGHT BEFORE THANKSGIVING 2014 MY HEAT WENT. ON FRIDAY 11/28/14 I TRIED 3 CHRYSLER DEALER SHIPS TO GET THE HEAT FIXED AND SCHEDULE TIME FOR THE RECALL. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DIDNT PURCHASE THE TRUCK FROM THEM. I ENDED UP TRADING IN THE TRUCK FOR A NISSAN PATHFINDER ON THAT DAY. AND ALMOST A MONTH LATER I RECEIVED A BILL FROM A CHRYSLER DEALER SHIP WHO HAD FINALLY COMPLETED THE RECALL WORK EXPECTING 165.00 FROM ME. I AM SO FINANCIALLY RUINED FROM THIS.

Mileage: 39,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, A WARNING SENSOR LIGHT ILLUMINATED INDICATING THAT THE BATTERY WAS FAULTY AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

INITIALLY THE SUV WAS VERY SLUGGISH TO START, THE PROBLEM BECAME WORSE TO WHERE THE SUV WOULDN'T EVEN START AT ALL AND WOULD CONSTANTLY TRY TO TURN OVER. THIS PROBLEM WOULD GET WORSE AND MAKE THE SUV TAKE ABOUT 3-4 TIME TO CRANK BEFORE IT WOULD EVENTUALLY TURN OVER. THIS PROBLEM WOULD CONTINUE FRO ABOUT A WEEK, EVENTUALLY THE BATTERY WENT DEAD CAUSING US TO HAVE TO JUMP THE CAR OFF. WE HAD TO REPLACE THE BATTERY DUE TO THIS CONSTANT DRAIN YOU WOULD ALWAYS HERE THE FUEL PUMP TYRING TO PRIME IN THE REAR OF THE SUV NO MATTER WHAT. ONCE AN APPOINTMENT WAS MADE WITH THE LOCAL DEALER AND DROPPED OFF THE CALL WAS RECEIVED FROM HOWARD WILSON IN FLOWOOD MS STATING THAT THE BATTERY WAS TOO WEAK FOR THEM TO EVEN WORK ON THE CAR (THIS IS WHEN THE BATTERY WAS REPLACED) CAUSING ANOTHER OUT OF POCKET EXPENSE DUE TO THE RECALL. I WAS ADVISED BY ONE OF THE TECHNICIANS FROM THE DEALERSHIP THAT THE DRAW FROM THE FUSE WOULD DRAIN THE BATTERY. I EVENTUALLY HAD THE FUEL PUMP REPLACED TWICE AND WAS OUT OF POCKET OVER $800.00. THE LAST TIME THE SUV WAS IN THE SHOP THEY REPLACED THE PUMP AND I WAS ADVISED THAT THEY HOPE THAT THIS FIXED IT BECAUSE THEY WERE NOT SURE IF IT WOULD OR NOT.

Mileage: 69,380

WHILE DRIVING, THE CAR WILL ABRUPTLY SPEED UP AND SLOW DOWN WITHOUT ANY PRESSURE OR CHANGE IN MOVEMENT ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES SINCE ABOUT EARLY 2012. I HAD A REPAIR DONE ON THE CAR BY THE DEALERSHIP AS PART OF MY WARRANTY NOW THESE PROBLEMS HAVE MADE A REAPPEARANCE. ALONG SIDE SUDDEN SPEED CHANGES WITHOUT ME TOUCHING ANYTHING, I HAVE HAD TWO PREVIOUS INCIDENTS OF THE CAR (WHILE DRIVING!) TURNING ON ALL ERROR INDICATORS (CHECK ENGINE LIGHT, HIGH BEAM, HAZARD LIGHTS, TIRE PRESSURE ETC) AND WIPER BLADES SIMULTANEOUSLY. THESE WERE VERY SCARY INCIDENTS, TOO SCARED TO DRIVE TO THE DEALERSHIP I RETURNED TO MY HOUSE (WENT TO DROP MY SON OFF TO GET A HAIR CUT) AND CALLED THE DEALERSHIP IN WHICH MY VEHICLE WAS TOWED THE NEXT DAY. I HAVE ALSO HAD PROBLEMS WITH THE FOB TECHNOLOGY IN THE KEYLESS START OF THE CAR WHERE I WOULD PUT MY PURSE IN THE BACK SEAT OF THE CAR, CLOSE THE DOOR AND ALL DOORS LOCK AND WILL NOT UNLOCK, THEN I HAVE TO ONCE AGAIN CALL THE DEALERSHIP AND WAIT FOR THEM TO ASSIST ME. ONE OF THE MAIN REASON I BOUGHT THIS CAR IS BECAUSE I WAS ASSURED KEYS LOCKED IN THE CAR WOULD NEVER HAPPEN, HOWEVER I HAVE HAD IT HAPPEN TO ME MORE THAN ALL MY OTHER CARS IN THE PAST. NOW I HAVE A SMALL CHILD WITH ME AND ALONG SIDE THESE RECENT REOCCURRENCE OF SERIOUS ISSUES WITH MY CAR AND BIG RECALL BY FCA, NO LONGER DO I FEEL SAFE DRIVING.

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SEVERAL DAYS BEFORE THIS INCIDENT MY 2011 DODGE DURANGO STARTED TO HAVE PROBLEMS STARTING. IT WOULD TRY TO START AND NEVER TURN OVER AND WOULD TAKE ME SEVERAL TRIES TO FINALLY GET IT STARTED. I DISCOVERED ONLINE THAT THERE IS A RECALL FOR THE TIPM FUEL PUMP RELAY AND THAT THIS COULD CAUSE PROBLEMS WITH THE VEHICLE STARTING OR EVEN STALLING WHILE DRIVING. I TOOK MY DODGE INTO THE DEALERSHIP AND THEY COMPLETED THE RECALL AND INFORMED ME THAT IN DOING SO THE VEHICLE NOW STARTED FINE LEADING ME TO BELIEVE THE TIPM WAS THE PROBLEM AND WAS NOW FIXED. I DROVE FOR TWO DAYS WITHOUT ANY ISSUE. THEN LAST NIGHT ON MY WAY HOME, WITH ALL MY FAMILY IN THE VEHICLE THE VEHICLE SHUT OFF WHILE I WAS DRIVING RIGHT IN THE MIDDLE OF THE RODE. MY LIGHTS AND DASH DISOLAY WERE STILL WORKING BUT MY VEHICLE WAS NO LONGER ON. I PUT THE VEHICLE IN PARK AND SWITCHED THE IGNITION BACK TO START MODE AND ATTEMPTED TO START IT. AFTER SEVERAL TRY'S OF IT ATTEMPTING TO START IT JUST WOULDN'T TURN OVER. I THEN TRIED TO PUT THE VEHICLE IN NEUTRAL TO PUSH IT TO THE SIDE OF THE ROAD AND WAS UNABLE TO EVEN DO THAT. MY VEHICLE WAS STUCK IN THE MIDDLE OF THE ROAD WITH NO WAY TO MOVE IT!!! AFTER 30 MINUTES AND SEVERAL MORE ATTEMPTS IT FINALLY TURNED OVER AND WAS ABLE TO DRIVE IT HOME.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT THE VEHICLE DISPLAYED MULTIPLE ERROR WARNINGS ON THE VEHICLE'S INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE LED LIGHT FOR THE INTERIOR OF THE DRIVER COMPARTMENT OF THE VEHICLE FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 65 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED, THE FRONT WINDSHIELD WIPERS ACTIVATED, AND THE ENGINE STALLED. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000: (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 66,000. ...UPDATED 07/30/15 *BF UPDATED 10/26/2017*CN

Mileage: 66,000

I HAD SMELLED SOMETHING IN MY CAR FOR A WHILE AND COULD NOT FIGURE OUT WHAT IT WAS. ABOUT 15 MINS INTO MY TRIP, MY EYES STARTED TO BURN AND TEAR, AND MY NOSE FELT LIKE IT WAS ON FIRE. BUT I GOT IT SUBSIDED. ANOTHER 15 MINS LATER I LOOKED OVER AT MY PASSENGER SIDE WINDOW AND REALIZED MY CAR WAS SMOKING AND IT WAS COMING FROM MY SUN VISOR. I HAD TO WAIT TO GET TO THE SHOULDER OF THE ROAD AS I WAS IN THE I-PASS LANE AND HAD TO GET PAST A CEMENT WALL BEFORE GETTING MY CAR SAFELY AWAY FROM OTHER TRAFFIC. I STOPPED MY CAR, AND CALLED 911. STATE TROOPER SHOWED UP, AND AS HE WAS WALKING TO HIS CAR TO GET A FIRE EXTINGUISHER, FLAMES STARTED. THE CAR WAS TURNED OFF AT THIS TIME, BUT THE SMOKE STARTED AS I WAS DRIVING. AFTER THE STATE TROOPER USED THE EXTINGUISHER, IT WAS STILL SMOKING SO HE CALLED IN THE FIRE DEPARTMENT. THEY THEN RIPPED THE LINER DOWN SO THEY COULD SPRAY THE AREA WITH WATER. ONCE MY HUSBAND ARRIVED HE THEN DISCONNECTED THE CAR BATTERY TO MAKE IT SAFE TO MOVE THE VEHICLE. WE HAD THE VEHICLE TOWED TO THE DEALER WHERE THE RECALL FOR THE SUN VISOR WAS PERFORMED. WE ARE NOW WAITING TO HEAR BACK FROM CHRYSLER TO SEE WHAT OUR NEXT STEP IS. I HAVE A DOCTOR APPOINTMENT SCHEDULED FOR WEDNESDAY, JUNE 24TH TO VERIFY THAT EVERYTHING IS OKAY. INHALING SMOKE AND THE FUMES IS WHY I AM DOING THIS. THIS IS THE FIRST APPOINTMENT I COULD GET WITH MY DOCTOR.

Mileage: 84,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE ACCELERATOR PEDAL BEGAN TO RESPOND NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL THE ELECTRICAL FUNCTION OF THE VEHICLE FAILED. THE VEHICLE CAME TO A COMPLETED STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

WE WHERE TRAVELING ON INTERSTATE FROM OUR GIRLS SOFTBALL GAME WHEN WE STARTED SMELLING BURNING WIRES THEN GAUGES STARTED ACTING FUNNY AND IT JUST SHUT OFF ALMOST LOST STEERING AND BRAKING, I GOT IT TO THE SIDE OF THE ROAD BUT WITH 3 FT STILL IN THE INTERSTATE, WE PULLED GIRLS OUT AND PUT THEM ON A20FT BANK THAT WAS BEHIND A GUARDRAIL, WHILE I LOOKED TO SEE THE PROBLEM, I'M A SHADE TREE MECHANIC SO I STARTED LOOKING AND SEE SMOKE COMING FROM ALTERNATOR,IT WAS AS HOT A THE EXHAUST, WE HAD A FRIEND TOW IT TO THE HOUSE, I CALL DEALER THEY SAID THEIR WAS A RECALL FOR THE SAME THING THAT MINE DID BUT IT WAS FOR THE 160 AMP ALTERNATOR AND I HAD THE 180 AMP, THIS IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED TO MAKE SURE ALL MODEL THAT ARE AFFECTED ARE COVERED, I HAVE REPLACED THE ALTERNATOR MYSELF BUT IF THERE IS SOMETHING ELSE CAUSE THIS IT NEEDS TO BE RECALLED AND FIXED, BEFORE A CRASH OR POSSIBLE A FIRE!

Mileage: 64,001

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND THE ALTERNATOR BURNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE ALTERNATOR, PCM MODULE, AND WIRE HARNESS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS FINE AND DIDN'T NEED TO BE REPLACED. ALSO THE DRIVERS SIDE HEAD AND BRAKE LIGHTS GO OUT.

Mileage: 72,682

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO THE TOTALLY INTEGRATED POWER MODULE( TIPM) RECALL NOTICE. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER PAID FOR THE REPAIR ON 12/17/13 *JB

I FILED A COMPLAINT A WEEK AGO UNDER NHTSA ID NUMBER 10706397. MY CAR IS AT THE DODGE DEALERSHIP FOR A WEEK NOW WAITING ON AN ALTERNATOR. THE ALTERNATOR ARRIVED TODAY AND WAS BAD OUT OF THE BOX. THE ALTERNATOR WAS LOCKED UP. I WAS TOLD IT WOULD NOW BE AT LEAST 2 MORE DAYS BEFORE IT IS REPAIRED. IT SEEMS TO ME LIKE THERE ARE ALOT OF PROBLEMS WITH THE 180V ALTERNATORS LIKE THERE WERE WITH THE 160V. *TR

Mileage: 76,000

WHILE DRIVING ON A MAJOR ROAD THE CAR STARTED GIVING ME SEAT BELT LIGHT ALARM, WIPERS GOING ON AND OFF, REAR PARKING SYSTEM WARNING COMING ON AND THEN THE CAR JUST SHUT OFF WHILE DRIVING DOWN THE ROAD. WE WERE STRANDED IN THE MIDDLE OF A FOUR LANE STREET WHICH WAS VERY UNSAFE. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND WAS NOTIFIED THAT THE ALTERNATOR AND BATTERY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAS BEEN A RECALL FOR THE SAME YEAR DURANGO AS MINE BUT IS NOT COVERED BECAUSE THE RECALL WAS FOR 160 AMP ALTERNATOR AND MINE IS 180 AMP. *TR

Mileage: 76,000

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND SMOKE WAS EMITTING FROM UNDER THE HOOD OF THE VEHICLE. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

WHILE DRIVING THE ELECTRICAL SYSTEM WENT HAY WIRE, A/C TURNED OFF, WIPERS TURNED ON, LIGHTS FLICKERED ON AND OFF, AND THE VEHICLE DIED. THERE WAS ALSO A SMELL OF SOMETHING BURNING FROM UNDER THE HOOD. I REPLACED THE BATTERY WITH A NEW ONE, VEHICLE TURNED ON FOR A WHILE BUT LATER DIED AGAIN, SEEMS THERE IS A PROBLEM WITH THE ALTERNATOR, IT'S NOT CHARGING. *TR

Mileage: 7,200

THERE WAS AN ELECTRICAL FIRE INSIDE THE CABIN OF THE VEHICLE FROM WITHIN THE HEADLINER, DIRECTLY ABOVE THE DRIVERS HEAD, WHILE THE VEHICLE WAS IN MOTION. THE DRIVER WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD AS THE CABIN FILLED WITH SMOKE DUE TO VISION AND RESPIRATORY DISTRESS. THERE WAS ALSO ADDITIONAL DAMAGE TO THE EXTERIOR OF THE VEHICLE ON THE ROOF, AS THE FIRE BURNED LONG AND HOT ENOUGH TO CAUSE AN UNKNOWN AMOUNT OF STRUCTURAL AND COSMETIC DAMAGE TO THE ROOF. THE FIRE DEPARTMENT WAS ALSO CALLED TO THE SCENE DURING THE INCIDENT TO INSURE THE FIRE WAS COMPLETELY EXTINGUISHED. WE INITIALLY HAD OUR VEHICLE AT A LOCAL DODGE DEALERSHIP ON 02/23/15 TO HAVE MULTIPLE MANUFACTURER RECALLS REPAIRED. ONE OF WHICH WAS DUE TO A POTENTIAL FIRE HAZARD FROM THE VANITY/SUN VISOR WIRING IN THE HEADLINER (CHRYSLER RECALL P36). THAT RECALL WORK WAS COMPLETED, BUT WE BEGAN TO EXPERIENCE ELECTRICAL ISSUES WITH EQUIPMENT THAT OBTAINED POWER AND GROUND (SAME ELECTRICAL CIRCUIT AND FUSE) FROM THIS SAME CIRCUIT. INTERIOR LIGHTS WOULD FLASH AND DIM, AND THEN ULTIMATELY CEASED TO FUNCTION, THEN OUR STEERING WHEEL MOUNTED CONTROLS STOPPED FUNCTIONING ENTIRELY. WE RETURNED THE VEHICLE TO THE DEALERSHIP ON 3/23/15 AFTER TALKING WITH THE DEALERSHIP THAT PREVIOUS WEEK. THEY EXPLAINED THAT A "PINCHED WIRE" FROM WITHIN THE HEADLINER HAD CAUSED AN ISSUE IN THE CIRCUIT. HOWEVER, THEY INSISTED THAT THIS PINCHED WIRE DID NOT CAUSE THE STEERING WHEEL CONTROLS TO STOP FUNCTIONING (WHICH MADE THE STEERING WHEEL CONTROL MODULE INOPERABLE DUE TO ELECTRICAL SHORT), EVEN THOUGH THEY SHARED THE SAME WIRING. WE WERE ABLE TO RETRIEVE OUR VEHICLE AFTER ADDITIONAL REPAIRS WERE COMPLETED ON 3/27/15. THE CAR WAS DRIVEN ONE TIME ON 3/28/15, AND THEN ON 3/29/15 THE FIRE STARTED FROM WITHIN THE CABIN. *TR

Mileage: 64,500

2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR

Mileage: 31,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000, 14V154000, AND 14V530000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTATED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, AFTER THE REMEDY WAS PERFORMED THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR THE MOST RECENT FAILURE BECAUSE THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE PART TO BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'VE HAD MY DURANGO BACK TO THE DEALER SEVERAL TIMES FOR THE STALLING ISSUE. THEY ALLEGE THAT ALL REPAIRS WERE COMPLETED IN LATE NOVEMBER. I THEN WENT OUT OF TOWN ON BUSINESS FOR TWO MONTHS. I CAME BACK IN LATE JANUARY, AND THE VEHICLE CONTINUED TO STALL ON ME WHILE DRIVING. THEY SAID THE WARRANTY WORK WAS DONE ON THE FUEL PUMP RELAY IN NOVEMBER. WHEN I TOOK IT BACK IN FEBRUARY, THEY REPLACED THE COMPUTER AND THE KEYS BECAUSE THEY SAID THAT THE VEHICLE WAS SHUTTING DOWN BECAUSE THE COMPUTER DIDN'T RECOGNIZE THAT THE KEY WAS IN THE VEHICLE AND IT SHUT DOWN TO PREVENT THE VEHICLE FROM BEING STOLEN. ON FEBRUARY 26TH, IT STALLED WHILE DRIVING AGAIN. I LEFT A VOICE MAIL FOR THE DEALERSHIP WITH NO RETURN PHONE CALL. ON MARCH 1ST, THE VEHICLE STALLED WHILE DRIVING AGAIN. THE VEHICLE IS NOW BACK IN THE DEALERSHIP. *TR

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT WAITED FOR LONGER THAN A YEAR AND THE DEALER DID CONFIRM IF THE CONTACT WAS ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO DO ONE OF THE RECALLS, BUT DID NOT SAY WHICH ONE. UPDAE

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) , 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED A BURNING SMELL UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,800.

Mileage: 31,800

MY WIFE WAS DRIVING ALONG WITH MY 3 KIDS. CAR BURST INTO FIRE WITHIN SECONDS.RIGHT SIDE JUST INSIDE THE FENDER. *TR

Mileage: 66,190

WHILE DRIVING AT 70MPH ON A FLAT ROAD (81 SOUTH IN VIRGINIA) IN THE RAIN, THE INSTRUMENT CLUSTER AND GPS WENT DEAD. THE DIALS ALL WENT DOWN TO ZERO, THE COMPUTER READ-OUT IN THE CENTER CLUSTER WENT BLACK, AND THE GPS WENT BLACK. AT THE SAME TIME, THE VEHICLE LOST POWER (AND SPEED) BUT DID NOT STALL. AFTER ONLY A FEW SECONDS THE DIALS STARTED WORKING AGAIN, THE COMPUTER READ-OUT IN THE CENTER CLUSTER CAME BACK ON, AND THE GPS TURNED BACK ON. ALSO, THE POWER CAME BACK AND I REGAINED MY SPEED. THE POWER OUTAGE CLEARED MY TRIP ODOMETER READINGS AND CLEARED TO ZERO AND MY GPS SAVED SETTINGS, SUCH AS HOME AND ADDRESS BOOK, WERE CLEARED. I DID NOT APPLY THE BRAKES AND THERE WAS NO CRASH. THERE HAVE BEEN SPORADIC LOSSES OF POWER SINCE AND MY INSTRUMENT DIALS FLICKER, HOWEVER THEY HAVE NOT GONE OUT TOTALLY LIKE THEY DID JANUARY 23RD. DAYS BEFORE THE INCIDENT, I HAD TAKEN MY VEHICLE TO A LOCAL DODGE DEALERSHIP FOR RECALL WORK ON THE FUEL PUMP. *TR

Mileage: 60,500

I HAVE RECEIVED 3 RECALLS NOTIFICATIONS AND ONLY ONE ITS TAKEN CARE OFF IAW DEALER - FERMAN DODGE IN SR54, TAMPA FL. I RECEIVED A P60, P45 AND P50 OR P54 DON'T HAVE THE RECALL DOC WITH ME. THE DEALER IS STALLING ON GETTING THE PARTS ACCORDING TO THEM. BUT, I BET ITS A PAYING CUSTOMER THAT COMES WITH SAME PROBLEM AND THE PARTS I BET IT WILL APPEAR VERY QUICK. ON 12.25.2014, I WAS GOING AT 45 MPH AND SUDDENLY AND THE SPEED SLOWED DOWN AND HAD TO PULL TO THE SIDE, TURN OFF THE CAR AND START IT AGAIN, A VERIFY SCARY MOMENT WITH FAMILY IN THE CAR. ITS BEEN NOW 2 MONTHS SINCE I MENTIONED TO THEM THE CAR IS SUFFERING OF LONG CRANKS. HAVE TO PLAY WITH IGNITION TO GET IT TO START. THE CAR ONLY HAVE 51+K MILES AND SHOULD NOT HAVE THIS HAPPEN. NEED TO GET THIS ISSUE RESOLVED OR I WILL KEEP PUSHING TO THE TOP TO GET MY CAR FIXED. *TR

Mileage: 51,000

I INITIALLY BOUGHT THE 2011 DODGE DURANGO FROM GILLMAN NISSAN OF ROSENBERG TX. THREE MONTHS AFTER BUYING IT ALL OF THE ELECTRICAL ON THE VEHICLE WENT HAYWIRE WHILE DRIVING ON THE INTERSTATE AND STALLED OUT. MY HUSBAND LOOKED AT IT AND HAD IT TOWED TO GILLMAN NISSAN WHERE THEY DETERMINED IT WAS A POWERTRAIN ISSUE WHERE IT WAS SENT TO DODGE. AFTER IT WAS SENT TO DODGE THEY STATED THAT IT WASN'T A WARRANTY ISSUE AND FORCED MY HUSBAND TO PAY THE TOWING AND AN ADDITIONAL FEE OF $100 TO LOOK AT IT. LATER THEY STATED THEY COULD DIAGNOSE IT UNTIL THEY PUT AN ALTERNATOR IN IT FOR $1200, MY HUSBAND BEING A MECHANIC PUT A ALTERNATOR IN IT AND THEY REFUSED TO DIAGNOSE IT NOR FIX IT WITHOUT PAYING MORE. MY HUSBAND FILED COMPLAINTS WITH CHRYSLER CUSTOMER CARE WHERE THEY DID NOTHING AND KEEP STATING THEY SET UP APPOINTMENTS THAT WE DIDN'T SHOW UP ON EVEN THOUGH THAT WASN'T THE CASE, NO APPOINTMENTS WERE EVER MADE. NOW A MONTH LATER MY CAR STARTED ACTING CRAZY AGAIN, MY HUSBAND LOOKED AT IT AND DIAGNOSED IT AS THE TIPM BUT WHEN I CALLED DODGE THEY STATED THAT THERE'S A RECALL ON THE TIPM BUT THEY DON'T HAVE THEM IN STOCK AND IT WILL BE MONTHS BEFORE THEY EVER GET THEM. I AM NEEDING HELP HERE WITH THEY'RE DEFAULT DEFECT VEHICLES THEY'RE SELLING. *TR

Mileage: 38,000

TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 03/17/15*LJ UPDATED 9/13/2017*CN

DRIVING THROUGH TOWN, EVERY WARNING LIGHT CAME ON AND WIPERS STARTING GOING UNCONTROLLABLY. RPM STARTING DIVING TO 0 AND THEN BACK UP TO APPROPRIATE RPM FOR SPEED. OTHER DIALS AND NAV/MEDIA SCREEN ALSO STARTING FLASHING. TONES AND LIGHTS KEPT FLASHING ON AND OFF AND I IMMEDIATELY PROCEEDED THE FEW MILES DOWN THE STREET TO DROP IT OFF AT THE DODGE DEALERSHIP. VEHICLE WAS UP TO DATE ON ALL SERVICE AND RECALLS, EXCEPT THE FUEL PUMP RECALL WHICH WE WERE TOLD WE WERE IN LINE FOR BASED ON PARTS AND CAPACITY ISSUES. I SPENT $1300 TO REPLACE THE TIPM TO FIX 37 OUT OF THE 38 CODES, AND THEN ANOTHER $1300 FOR A NEW HEADLIGHT POWER MODULE (FOR THE LAST CODE) WHICH SHORTED OUT AND, PER THE MECHANIC, SHORTED OUT THE ORIGINAL TIPM (SINCE THEY ARE IN SERIES WITH NO PROTECTION BETWEEN). THE TIPM HOUSES ALL OF THESE POWER MODULES INTERNALLY, SO ONE BAD SHORT ON A SUBCOMPONENT CAN RUIN YOUR ENTIRE TIPM. THE RECALL ON THE FUEL PUMP POWER MODULE ADDS AN EXTERNAL COMPONENT FOR THIS SUBSYSTEM TO PROTECT IT FROM THESE TIPM FAILURES, BUT DOES NOT ADDRESS THE MAJOR TIPM SAFETY ISSUE! FROM RESEARCHING OTHER OWNERS' EXPERIENCES I WAS LUCKY THE ENTIRE VEHICLE DIDN'T SHUT DOWN ON ME WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THAT I HAD TO PAY FOR THESE COSTLY REPAIRS, AND ALL THIS DOES IS REPLACE THESE FLAWED COMPONENTS WITH THE SAME FLAWED COMPONENTS AGAIN. I HAVE TO GET RID OF THIS CAR AND SOAK UP A HUGE FINANCIAL LOSS TO DO SO BECAUSE THIS CAR IS A TICKING TIME BOMB AND I CAN'T ALLOW MY FAMILY TO RIDE AROUND IN IT SAFELY. *TR

Mileage: 50,403

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUTION NOISE ON THE WAY UP BUT WHEN REACHING PINNACLE AND SHOULD STOP, PROCEEDS TO SLAM DOWN WITH FULL WEIGHT AND FORCE. *TR

Mileage: 69,978

WHILE OPERATING THE VEHICLE AT NORMAL SPEED OF 55 MPH THE VEHICLE SUDDENLY SHUT OFF. LUCKY WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES WITH NO LUCK, THE ENGINE WOULD TURN OVER BUT NOT START. A STATE PATROL OFFICER STOPPED AND AFTER HOOKING UP A JUMP PACK THE VEHICLE FINALLY STARTED BACK UP. THE FOLLOWING WEEK THE VEHICLE DID THE SAME THING AFTER STOPPING FOR GAS, IT WOULD TURN OVER BUT NOT START UNTIL A JUMP PACK WAS HOOKED UP. I HAVE HAD THE BATTERY TESTED, IT HAS TESTED FINE. THE VEHICLE CONTINUES TO HAVE THE SAME ISSUES WITH NOT WANTING TO START. JUST TODAY IT SHUT OFF WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. AGAIN I WAS LUCKY ENOUGH TO BE IN AN AREA WHERE I COULD COAST OFF TO THE SIDE OF THE ROAD. *TR

Mileage: 80,000

MY VEHICLE START TO BEING SLOW. IT DOES NOT STAR , TURN OFF AFTER START . HAS A STRANGE NOISE WHEN RUNNING. I CALL DE DEALER, ASKING WHAT HAPPENS IF I HAVE AN ACCIDENT WITH CHILDREN. THE SAID THE INSURANCE WILL PAY. THAT THEY HAVE NOT RECEIVED THE PARTS ALREADY AND I HAVE TO WAIT UNTIL TOMORROW. WHAT WILL I DO WITHOUT MY CAR FOR SEVERALS DAYS? I DO NOT HAVE ANOTHER ONE, THE INSURANCE SAYS THEY WILL NOT ALLOW ME TO HAVE ANOTHER. *TR

Mileage: 46,120

I DID NOT HAVE A SPECIFIC INCIDENT YET, HOWEVER I HAVE HAD THREE RECALLS ON MY VEHICLE AND THE PARTS HAVE APPARENTLY "BEEN ON ORDER" SINCE JUNE. I KEEP GETTING DUPLICATE NOTICES WHEN I HAVE TRIED TO GET THEM TAKEN CARE OF AT THE DEALER BUT THEY CAN NOT GET THE NECESSARY PARTS NEEDED TO FIX MY VEHICLE BEFORE THERE IS A SERIOUS INCIDENT BECAUSE OF THIS! I ALSO HAD TO PAY TO FIX A FUSE ON MY VEHICLE WHEN IT SEEMS THAT ONE OF THE THREE RECALLS IS FOR THE SAME EXACT THING. I SHOULD GET MY DEDUCTIBLE BACK OF $100 FOR THAT REPAIR ON MARCH 11, 2014. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED NOTIFICATION FOR THREE DIFFERENT RECALLS ON MY DODGE DURANGO. THE FIRST RECALL NOTICE WAS RECEIVED ON 7/21/14 FOR P36 P14, THE SECOND RECALL WAS RECEIVED ON APPROX. 11/10/14 FOR P54/NHTSA 14V-530, AND THE THIRD RECALL WAS RECEIVED ON 112/19/14 FOR P14/NHTSA 14V-154. EACH TIME I RECEIVED A RECALL NOTICE I CONTACTED SOUTH HILLS CHRYSLER, DODGE, JEEP, RAM TO SCHEDULE AN APPOINTMENT TO HAVE MY DODGE SERVICE AND THE RECALLS FIXED. EACH TIME I WAS TOLD THAT THE DEALER DID NOT HAVE PARTS IN STOCK AND THAT THERE WERE 400 PEOPLE ON THE WAITING LIST IN FRONT OF ME AND THEY COULD GIVE ME AN ESTIMATE ON WHEN THEY COULD FIX MY VEHICLE. ON 12/22/14 I CONTACTED THREE RIVERS JEEP DODGE AND THEY IMMEDIATELY SCHEDULED ME FOR A SERVICE APPOINTMENT FOR 12/23/14 AND INDICATED THE PARTS FOR P36 P14 AND P 14/NHTSA 14V-154 WERE READILY AVAILABLE BY ALL DODGE DEALERS. IT IS EXTREMELY CONCERNING THAT THE SOUTH HILLS CHRYSLER DODGE DEALER HAD NO SENSE OF URGENCY IN ADDRESSING THESE IMPORTANT SAFETY RECALLS. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR WILL NOT START, CAR NOT IN MOTION WHEN ISSUE OCCURS, AFTER THE INITIAL FAILED START MULTIPLE ATTEMPTS TO START THE CAR TAKES PLACE SOMETIMES SUCCESSFUL AFTER THE 2ND ATTEMPT. ON 12/5 AN INS. CLAIM WAS MADE TO HAVE VEHICLE TOWED TO THE DEALERSHIP AFTER MULTIPLE FAILED START. THE DEALERSHIP CHECKED CAR AND CONFIRMED THE ISSUE WAS DUE TO PART RECALL P54/NHTSA 14V-530. THE DEALERSHIP STATES TEMPORARY PART COSTS 1100.00 SINCE THERE ISN'T A REMEDY PART AVAILABLE. DEALERSHIP IS LOOKING INTO ASSISTING WITH COSTS HOWEVER WHY SHOULD I HAVE TO PAY FOR A TEMPORARY PART THAT IS THE SAME PART THAT IS ON THE VEHICLE AND STILL HAVE TO WAIT FOR THE REMEDY PART TO BE AVAILABLE IN ORDER TO CORRECT THE ISSUE. THE REPAIRS SHOULD BE COMPLETED FREE OF CHARGE BY CHRYSLER DUE TO A KNOWN ISSUE. FYI... THE VEHICLE IS STILL AT THE DEALERSHIP AWAITING FOR REPAIRS TO TAKE PLACE. *TR

Mileage: 104,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 24 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 24 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JUST A HEADS UP TO ALL HAD MY TIPM REPLACED ON MY 2011 DODGE DURANGO CITADEL W/ HEMI ABOUT 3 MONTHS AGO FROM DEALER BECAUSE STARTING AND STALLING PROBLEMS AND IT IS STALLING AGAIN, SO SEEMS TO BE JUST A TEMPORARY FIX WTH. I HAVE 64,000 MILES ON IT NOW PLEASE HELPING WAS COVERED UNDER WARRANTY BOUGHT THE BUMPER TO BUMPER LIFETIME, NEVER USED A WARRANTY SO MUCH, BOUGHT IT BRAND NEW FOR JUST UNDER 50,000 DOLLARS THIS SHOULD NOT BE GOING ON. IT STALLED IN AN INTERSECTION AND ABOUT GOT ME AND THE FAMILY IN A SERIOUS WRECK I HAVE 3 KIDS ONES A NEW BORN JUST WANT TO GET WHAT I PAY FOR NOT THIS P.O.S. *TR

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V530000. (ELECTRICAL SYSTEM) THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

I COULD NOT GET ANY OF THE RECALLS FIXED! 2 DODGE DEALERSHIPS IN MY AREA WOULD ONLY LOOK AND NOT CORRECT MY BRAKE ISSUE. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DID NOT PURCHASE MY DURANGO THERE!

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE CONTACT SHIFTED INTO PARK, DRIVE AND THEN THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

WHILE DRIVING HEARD LOW MOANING SOUND, 5 MINUTES LATER (STILL DRIVING) BATTERY LIGHT CAME ON. I DECIDED TO TAKE VEHICLE TO AUTO PARTS STORE BECAUSE IT WAS LATE AFTERNOON (~7:45PM) TO SEE IF MY NEED WAS A BATTERY. I ASKED TECHNICIAN TO COME AND SEE IF IT WAS MY BATTERY OR ALTERNATOR, AS I OPENED VEHICLE DOOR TO POP THE HOOD, THE SUV WAS FILLED WITH SMOKE. THE TECHS SCURRIED TO OPEN THE HOOD AND WAIVED SMOKE IN ATTEMPT TO REMOVE THE BATTERY CABLE TO DISCONNECT POWER. I WAS RUSHING TO GET CHILD OUT OF CAR, BECAUSE SMOKE WAS BELLOWING FROM UNDERNEATH THE HOOD. AFTER TECHNICIAN REMOVED THE POWER CABLE FROM THE STUD UNDER THE HOOD, THE FIRE AND SMOKE FROM THE ALTERNATOR SLOWED AND EVENTUALLY WENT OUT. I CALLED INSURANCE COMPANY AND HAD VEHICLE TOWED TO DEALER. HAD I PARKED THE VEHICLE IN THE GARAGE FOR THE NIGHT AND SOUGHT SUPPORT THE FOLLOWING MORNING, I WAS INFORMED THAT MY 2011 DODGE DURANGO COULD HAVE POTENTIALLY CAUGHT FIRE IN MY GARAGE, BECAUSE POWER WAS CONTINUALLY BEING SUPPLIED TO THE ALTERNATOR (OVER POWERING IT). THIS IS A SERIOUS, POTENTIAL FATAL SYSTEM FAILURE AND NEEDS IMMEDIATE ATTENTION! DEALER CONFIRMED THE FAILED ALTERNATOR AND IS CHARGING ME $855 DOLLARS, AND REQUIRED PROMPTING TO ENGAGE DISCUSSION ON POSSIBLE RECALL. DEALER CLAIMED NO RECALL HAS BEEN FORMALIZED. DUE TO MY DISBELIEF THAT DODGE WAS UNAWARE OF THIS PROBLEM AND PERSISTENCE IN QUESTIONING OTHER POTENTIAL CUSTOMER COMPLAINTS, THE DEALER BEGAN TO ADVISE THAT THIS WAS A PREVIOUSLY KNOWN PROBLEM WITH "CHRYSLER" THAT IS BEING FIXED BY REFURBISHING ALTERNATORS AND SELLING THEM BACK TO THE DEALER FOR $500. DEALER ALSO STATED THE I COULD REQUEST REPAYMENT FOR MY SERVICES ONCE A FORMAL RECALL DISCLOSURE WAS SUBMITTED TO CONSUMERS. I AM FURIOUS TO SEE THAT IS IN FACT A FORMAL RECALL; NHTSA CAMPAIGN NUMBER 14V634000. *TR

Mileage: 75,200

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE PUSH BUTTON START BEGAN TO FAIL AND TOOK SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE VEHICLE TOOK LONGER TO START IN INCLEMENT WEATHER. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN THE SAFETY RECALL, BUT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PLACE THE CONTACT ON A WAITING LIST AND THE FAILURE WAS PROGRESSING. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TIPM ISSUE, VEHICLE WON'T START OR HAS TROUBLE STARTING MULTIPLE TIMES A DAY AND WAS TOLD THAT VEHICLE COULD LOSE POWER WHILE DRIVING DOWN ROAD. DEALERSHIP SAYS RECALL IS IN PROCESS BUT PARTS ARE UNAVAILABLE...YET SAY THAT THEY WILL FIX IT? HOW CAN YOU FIX SOMETHING WITHOUT HAVING ANY PARTS TO FIX IT? ALSO WON'T GIVE A RENTAL. *JS

Mileage: 66,105

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AN ISSUE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS

DRIVING OUR VEHICLE ON THE INTERSTATE AND THE VEHICLE COMPLETELY SHUT DOWN ON US. NOW, THE VEHICLE WILL ONLY START PERIODICALLY. THE STARTER TURNS OVER BUT WILL NOT CRANK ON MOST ATTEMPTS. USUALLY WILL START AFTER TRYING FOR ABOUT 10 TO 15 MINUTES. RESEARCHED THE PROBLEM AND FOUND THAT THIS VEHICLE HAS A FAULTY TIPM. CHRSYLER CUSTOMER SERVICE IS OF NO HELP. THEY HAVE ISSUED A RECALL BUT HAVE NO PARTS AVAILABLE AND DO NOT KNOW WHEN THEY WILL. VERY POOR CUSTOMER SERVICE!!! THIS HAS NOW BECOME A VERY DANGEROUS VEHICLE TO DRIVE AND CHRSYLER/DODGE SEEMS TO BE IN NO HURRY TO COME UP WITH A REMEDY FOR ITS CLIENTS. *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE REMOTE STARTER INDEPENDENTLY ACTIVATED AS A RESULT AND THE ENGINE WAS TURNED ON WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FOR SEVERAL WEEKS VEHICLE HAD ISSUES STARTING. EVENTUALLY THE VEHICLE WOULD NOT START. DODGE DEALER ADVISED TIPM MODULE WAS BAD. DEALER REPLACED MODULE WITH SIMILAR TIPM BUT STATED THIS WAS ONLY A TEMPORARY SOLUTION AND THAT DODGE HAD NOT COME UP WITH PERMANENT FIX. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING APPROXIMATELY 45 MPH AND ATTEMPTING TO EXIT A MAJOR HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE SERVICE MANAGER INDICATED THAT THE TECHNICIAN WAS HARD WIRING THE POWER TO THE FUEL PUMP MODULE THROUGH THE RELAY AS AN INTERIM REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). THE CONTACT WAS WAITING FOR THE PART TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

FOR SEVERAL DAYS MY CAR HAS BEEN MAKING A HIGH PITCHED WHINING NOISE COMING FROM UNDER THE HOOD. AFTER READING SEVERAL SIMILAR COMPLAINTS ONLINE IM ASSUMING IT WAS THE ALTERNATOR. FINALLY ON 11/13/14 JUST AS I HAD LEFT MY HOUSE THE CARS ELECTRICAL SYSTEM WENT HAYWIRE, ALL MY WARNINGS LIGHTS CAME ON AND THEN THE CAR STALLED AND WONT RESTART. LUCKILY MY FAMILY AND I WEREN'T INJURED BUT NOW IM FACED WITH WAITING FOR THE RECALL TO PUSH THROUGH OR DISH OUT $1100.00 TO HAVE THE ALTERNATOR FIXED... *TR

Mileage: 26,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED OVER TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE, ABS AND BRAKE WARNING LIGHTS WERE CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD FAILED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V530000 (FUEL SYSTEM), 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS

Mileage: 44,430

WE ARE GETTING A CHECK ENGINE LIGHT IMMEDIATELY FOLLOWED BY A TRACTION CONTROL WARNING LIGHT WHICH IS THEN FOLLOWED BY A LOSS OF POWER. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR WITHOUT ANY ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES ON THE HIGHWAY. YOU CAN BE IN THE LEFT LANE WITHOUT THE ABILITY TO ACCELERATE AND NOW YOU HAVE TO PULL OFF TO THE LEFT OR STRUGGLE TO MANEUVER TO THE RIGHT. IT HAS OCCURRED WHILE ON THE ON-RAMP TO HIGHWAYS AND LIMITED THE VEHICLE TO 20-30 MPH CAUSING RIGHT LANE TRAFFIC TO SLAM THEIR BRAKES OR SWERVE AROUND US. OUR 2011 DURANGO ALSO BURNS THROUGH BULBS BOTH FRONT AND REAR AT AN ALARMING RATE LEAVING OUR FAMILY ON THE ROAD OFTEN TIMES WITHOUT A HEADLIGHT, BRAKE LIGHTS OR TURN SIGNAL. *TR

Mileage: 52,000

MY CAR WOULD NOT START ON SEVERAL INSTANCES. MANY TIMES IT TRIED TO STALL WHEN DRIVING. I TOOK IT TO THE DEALER AND THE SAID THE TIPM WAS FAILING AND INSTALLED A FUEL PUMP OVERLAY WIRING. I DID MY RESEARCH AND FOUND 100S OF OTHER CUSTOMERS WITH THE SAME COMPLAINTS, YET NO RECALL WAS ISSUED. I HAD TO PAY FOR THE REPAIRS. THERE IS NOW A RECALL P54 IN WHICH THEY ACKNOWLEDGE THE PROBLEM, BUT SAY NOT PARTS ARE AVAILABLE AND THEY WILL NOT ISSUE REIMBURSEMENT FOR REPAIRS ALREADY MADE. I AM CERTAIN THAT THERE ARE MORE ISSUES WITH THE ELECTRICAL, SINCE MY WINDSHIELD WIPERS GO OFF WITHOUT RAIN, WHEN IT IS COLD OUTSIDE. WHY IS CHRYSLER REFUSING TO MAKE THESE REPAIRS AND WHAT CAN BE DONE TO MAKE THEM PAY FOR REPAIRS ALREADY MADE AND ACTUALLY FIX THE PROBLEMS? *TR

Mileage: 41,000

MY 2011 DODGE DURANGO STARTED HAVING STARTING PROBLEMS IN SEPT. OF 2014 AND THE PROBLEM BECAME WORST OVER THE NEXT SEVERAL WEEKS. ON OCT. 22, 2014 THE VEHICLE DIDN'T START AND HAD TO BE TOW IN FOR SERVICE. I THE WAS TOLD ABOUT THE TIPM PROBLEM AND THAT NO PARTS ARE AVAILABLE AND NO DATE FOR DELIVERY. EVERY DAY I HAVE TALKED TO CHRYSLER AND THE DEALERSHIP WITH NO FUTURE OF RESOLVING ISSUE. *TR

Mileage: 54,000

CAR WOULD NOT CRANK. *TR

Mileage: 70,000

MY CAR STARTED HAVING TROUBLE TURNING ON AND STAYING ON. EVENTUALLY, AFTER SEVERAL ATTEMPTS IT WOULD TURN ON. I TOOK IT TO THE DEALER PLANET DODGE (WORSE SERVICE EVER) TO BE TOLD THAT THE VEHICLE IS UNDER THE RECALL FOR THE FUEL RELAY PUMP (TIPM). THE PART IS BEING MANUFACTURED BY CHRYSLER WHICH THEY ARE PLANNING TO FIX IT BY ADDING A PART BUT NOT REPLACING THE TIPM. IN THE RECALL IT SAYS THE PART REQUIRED IS NOT AVAILABLE YET. UPSET I CONTACTED CHRYSLER TO BE TOLD TO EITHER DRIVE THE VEHICLE LIKE THAT WHICH CAN SHUT OFF AND CAUSE A CRASH WITHOUT WARNING OR PAY $1,000 TO REPLACE THE TIPM. NOW, WHAT UPSETS ME IS THAT THEY DO NOT CARE AT ALL WHETHER YOU DRIVE THE CAR OR NOT AND/OR IF YOU CRASH AND TO BE REIMBURSED CHRYSLER HAS TO CHANGED THE TIPM (WHICH THEY WON'T) AND SINCE THEY WON'T WE WILL NOT BE REIMBURSED. IT IS FRUSTRATING HOW THEY SO NICELY TELL YOU TO DRIVE THE CAR EVEN THOUGH THEY KNOW IT CAN SHUT OFF WITHOUT WARNING. DON'T FALL FOR THE "REFUND" TALK, THEY WILL NOT REFUND IT!!!! *TR

Mileage: 54,300

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

OVER THE PAST 2 WEEKS OUR DURANGO HAS HAD ISSUES WITH STARTING. WHEN USING THE PUSH START BUTTON THE ENGINE WILL CRANK OVER MULTIPLE TIMES AND NEVER START. SOMETIMES VEHICLE WILL START AND OTHER TIMES IT CAN TAKE OVER 20 ATTEMPTS TO START. IN ONE INCIDENT IT TOOK 34 TIME TO START AND EVEN CAUSE BLACK SMOKE TO COME UP FROM UNDER THE HOOD. FROM RESEARCH WITH CHRYSLER CORPORATE AND THE LOCAL DEALER, THEY ARE AWARE OF THE PROBLEM. WE TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP FOR AN ASSESSMENT AND WE WERE TOLD THAT THE PROBLEM HAD TO DO WITH THE TIPM/FUEL RELAY SYSTEM. WE WERE TOLD THEY COULD NOT FIX IT BECAUSE THEY DIDN'T HAVE PARTS TO REMEDY THE ISSUE AND THAT THEY HADN'T RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATE. FROM MY RESEARCH IT APPEARS THE RECALL NUMBER IS P54. YESTERDAY, ON 10/28/2014 WHILE DRIVING ON A MAJOR ROAD AT 50MPH THE VEHICLE WITH TWO CHILDREN IN THE BACK SEAT COMPLETELY STALLED AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER AND WE ARE BLESSED WE WEREN'T IN A MAJOR ACCIDENT OR KILLED. I CONTACTED CHRYSLER CORPORATE AND LOCAL DEALER IMMEDIATELY AND AGAIN WAS TOLD THEY COULD DO NOTHING ABOUT IT. NOT A LOANER VEHICLE, NOT REPLACEMENT OF PART AT FULL COST.. ABSOLUTELY NOTHING. THIS IS COMPLETELY UNACCEPTABLE AND WHEN YOU PUT MY CHILDREN'S LIVES AT STAKE IT BECOMES PERSONAL. THE VEHICLE IS NOW PARKED IN THE GARAGE BECAUSE WE FEAR FOR OUR LIVES. PLEASE HELP. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. ONCE IT STARTED, THE VEHICLE SUDDENLY SHUT OFF. THE DEALER STATED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,700.

Mileage: 33,700

1ST TIME: CAR WOULD NOT START AFTER GETTING GAS, I WAS RVING CAR JUST FINE BEFORE THIS OCCURRED. WENT TO START CAR, DID NOT TURN OVER, TRIED AGAIN PUSH THE START BUTTON AND CAR KEPT TRYING TO TURN OVER WITH NO LUCK, I LET THE CAR SIT FOR A FEW MINUTES AND TRIED AGAIN, IT STARTED. DAY TWO, STARTED CAR JUST KEPT TURNING OVER HAD TO PRESS "STOP" TRIED AGAIN AND IT STARTED. *TR

Mileage: 46,254

VEHICLE ENGINE WOULD START WITH USE OF IGNITION BUTTON, THEN VEHICLE ENGINE WOULD SHUT OFF WITH OUT WARNING. AT THIS TIME VEHICLE WILL NOT RE-START WITH USE OF IGNITION BUTTON. VEHICLE WOULD JUST ENGAGE STARTER MOTOR AND NOT FIRE ENGINE WITH USE OF IGNITION BUTTON. STARTER WOULD RUN ON UNTIL BUTTON IS PUSHED TO ENGAGE THE OFF POSITION, WITH A NO START CONDITION. AFTER SEVERAL CYCLES OF THE IGNITION BUTTON VEHICLE ENGINE WILL FINALLY START AND STAY RUNNING. PROBLEM IS RECURRING OFTEN.THIS IS ABSOLUTELY UNACCEPTABLE FOR ANY VEHICLE AND THE SAFETY OF ITS OCCUPANTS. THIS CAN LEAD TO LOSS OFF CONTROL OF VEHICLE, POSSIBLE COLLISION AND LOSS OF LIFE, AT HIGH SPEEDS ON THE CROWDED INTERSTATES, OR MODERATE SPEEDS ON SMALL TOWN STREETS. *TR

Mileage: 43,889

VEHICLE DOES NOT ALWAYS START THE FIRST TIME BUT STALLS AT RANDOM INTERVALS. WHEN THE ISSUE FIRST STARTED OCCURRING, 2-3 TIMES OF PUSHING THE IGNITION THE VEHICLE WOULD FIRE UP. NOW IT TAKES 20-30 PUSHES BEFORE VEHICLE STARTS. LATELY, I'M THE LAST ONE TO LEAVE THE PARKING LOT. I RECENTLY CALLED THE DEALERSHIP AND INQUIRED ABOUT THE CHRYSLER P54 RECALL. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." I WAS TOLD THAT MY VEHICLE VIN DOES NOT QUALIFY FOR THE RECALL. I HAVE A 2011 DODGE DURANGO WITH THE 3.6 L ENGINE. MY VEHICLE IS STALLING AND THE PROBLEM IS GETTING WORSE. *TR

Mileage: 63,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATE AND THE INSTRUMENT PANEL GAUGES WOULD FLICKER OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. IN FEB 2014 WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD CYLINDER AND GASKET WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. IN OCT 2013 THE CONTACT INDICATED THAT AFTER STARTING THE ENGINE THE VEHICLE WOULD SUDDENLY STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,167.

Mileage: 63,167

I HAD TO HAVE THE TIPM REPLACED BECAUSE THE VEHICLE WOULD NOT START. *TR

Mileage: 65,000

LUCKILY I WAS DRIVING IN A NON-CONGESTED AREA IN A 35 MPH ZONE WHEN MY 2011 DODGE CITADEL LOST POWER AND SHUT OFF. I WAS ABLE TO PULL OF THE ROAD AND IT RESTARTED AFTER CRANKING FOR A WHILE. STARTING SEEMS TO BE A PROBLEM ON SOME MORNINGS. THE VEHICLE WILL CRANK AND CRANK THEN AFTER REPEATED ATTEMPTS IT WILL FIRE. THIS VEHICLE HAS A 5.7L V8 IF THAT MATTERS. I'M WORRIED I MIGHT LOSE POWER ON THE HIGHWAY. JUDGING FROM AN INTERNET SEARCH THIS MAY BE A PROBLEM FOR MANY OWNERS OF THIS VEHICLE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2011/ELECTRICAL/TIPM_GOING_BAD_VEHICLE_WONT_START_OR_HARD_TO_START.SHTML SOUNDS LIKE A TIPM PROBLEM. *TR

Mileage: 48,000

VEHICLE WILL START SOMETIMES AFTER MULTIPLE ATTEMPTS AND THEN SHUT BACK OFF. DEALERSHIP AGREED FAULTY TIPM IS THE CAUSE AND CHRYSLER IS AWARE OF THE ISSUE. MY VIN IS NOT INCLUDED IN A RECALL FOR THE ISSUE, SO I HAD TO PAY $1200 OUT OF POCKET TO REPAIR. *TR

Mileage: 63,000

I BELIEVE THERE IS ACTUALLY 3 INCIDENTS THAT ARE ALL CONNECTED. FIRST WAS AUGUST 2014 CHECK ENGINE LIGHT WAS ON AND CAR WAS LOSING POWER. THE DEALER REPLACED THE BATTERY. I ASKED THEM TO CHECK ALTERNATOR BUT WAS TOLD IT WAS FINE. OCT 4, 2014 WE WHERE DRIVING AND THE CHECK ENGINE LIGHT CAME ON CAR WAS HAVING POWER LOSS AND ENGINE BEGAN TO SMOKE. TOOK TO THE DEALER AND THEY CLAIMED IT WAS A BAD WATERPUMP. THEY ALSO DID RECALL WORK ON THE BRAKING SYSTEM. TWO DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN AND THE BATTERY LIGHT WOULD COME ON AND OFF. MY WIFE AND DAUGHTER WERE DRIVING CAR DOWN THE ROAD AND CAR POWER SYSTEM JUST SHUT DOWN. THEY HAD NO CONTROL OVER ANYTHING AT ALL IN THE VEHICLE. TOWED TO DEALER AND THEY CLAIM IT WAS THE ALTERNATOR AND THE BATTER. I AM SORRY BUT A VEHICLE WITH 31,000 MILES WITH PROPER MAINTENANCE AND AROUND 10,000 MILES A YEAR SHOULD NOT BE HAVING ALL OF THESE PROBLEM. *TR

Mileage: 31,000

I WAS TOLD THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS BAD AND NEEDED TO BE REPLACED. NEVER HEARD OF THIS PART UNTIL MY VEHICLE STARTED ACTING UP. IT WOULD JUST NOT START EVEN THOUGH IT WAS TRYING. I THOUGHT IT WAS JUST A STARTER GOING BAD OR SOMETHING SMALL. NOPE! I LEARNED ABOUT TAFN AND THE NEARLY $1,600 IT COST TO REPLACE IT. IN SPEAKING WITH THE TECHNICIAN I FOUND OUT THAT IT COULD GO COMPLETELY OUT AT ANYTIME, AND IF IT DID, MY VEHICLE WOULD BE DEAD IN THE WATER NO MATTER WHAT I WAS DOING. SCARY THOUGHT. ESPECIALLY IF YOU'RE DRIVING DOWN THE FREEWAY. SO, NEEDLESS TO SAY, WE DON'T REALLY HAVE A CHOICE WHEN THIS PART GOES OUT. WHAT'S SAD IS THAT THE VEHICLE IS ONLY A FEW YEARS OLD AND HAS RELATIVELY LOW MILEAGE. AFTER GETTING OFF THE PHONE WITH THE TECHNICIAN I GOOGLED TAFN AND FOUND ALL KINDS OF ARTICLES AND LEARNED THAT CHRYSLER HAS BEEN STRUGGLING WITH THIS PART ON VARIOUS MODELS FOR SEVERAL YEARS. HOPEFULLY THEY END UP DOING THE RIGHT THING AND COVERING THIS AND REIMBURSING THOSE OF US WHO HAVE NO CHOICE AND HAVE TO REPLACE THE FAULTY PART NOW. TO NOT DO SO IS PUTTING OUR LIVES AND THOSE AROUND US IN JEOPARDY. *TR

Mileage: 60,400

VEHICLE HAS ISSUES WHEN START UP. PUSH BUTTON START RESULTS IN THE STARTER ENGAGING AND CRANKING FOR LONG PERIOD UNTIL SYSTEM SHUTS IT OFF. VARIOUS WARNING LIGHTS ILLUMINATE ON THE EVIC AND DASH. CHECK ENGINE LIGHT, LOW RANGE LIGHT, TRACTION CONTROL LIGHT, ETC. SEEMS OCCURRENCES ARE SPORADIC BUT BECOMING MORE NUMEROUS. YOU CAN TELL THE FUEL PUMP RUNS UNCONTROLLED BECAUSE THERE IS THE DEFINITE STRONG SMELL OF GASOLINE WHEN THE STARTER SHUTS DOWN AND BEFORE THE ENGINE EVER STARTS. *TR

Mileage: 33,880

BEEN HAVING THIS ISSUE FOR A FEW MONTHS NOW AND IT ONLY SEEMS TO GET WORSE. FIRST STARTED OUT ONLY HAVING TO TRY ONCE OR TWICE TO GET IT TO CRANK AND NOW I HAVE TO TRY AROUND THREE TO FOUR TIMES. THIS MORNING WAS THE WORST IT HAS EVER BEEN. AND ONCE IT FINALLY CRANKED I HAD ALL KINDS OF LIGHTS LIT UP. BRAKE, FCW OFF, CHECK ENGINE, BLIND SPOT DETECTORS WERE DISABLED AND STAYED ON AS WELL AS MY TRACTION CONTROL BEING TURNED OFF AND MY ABS LIGHT. WHEN I STARTED TO DRIVE I REALIZED ON TOP OF ALL THOSE THINGS MY SPEEDOMETER WAS ALSO NOT WORKING AND SAID I WAS AT 0. I HAVE ALSO HAD MY ALARM GO OFF IN THE MIDDLE OF THE NIGHT FOR NO REASON. THIS ISSUE IS REALLY STARTING TO GET WORSE AND WORSE AND I FEAR I WILL END UP STRANDED SOMEWHERE OR WORSE END UP IN A WRECK DUE TO MY CAR SHUTTING OFF, AND IF I GET IN A WRECK I DON'T EVEN KNOW IF MY AIRBAGS WILL DEPLOY! VERY DISAPPOINTED IN DODGE/CHRYSLER. I AM NOT GOING TO SPEND MY HARD EARNED MONEY TO REPLACE THESE PARTS WHEN I WAS SOLD A FAULTY CAR FROM THE BEGINNING. THEY NEED TO GET THIS RECALL GOING AND HAVE PLENTY OF THESE ITEMS IN STOCK SO EVERYONE WON'T HAVE TO WAIT MONTHS TO HAVE THIS REPLACED! THIS IS RIDICULOUS! *TR

Mileage: 49,000

VEHICLE WOULD NOT START AFTER SITTING FOR AN HOUR. THE CAR ALSO DID NOT RUN VERY WELL WHILE DRIVING. DEALER IS SAYING IT IS A FAULTY TIPM WHICH CONTROLS THE ELECTRICAL FEATURES OF THE VEHICLE. *TR

Mileage: 43,200

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 58,770.

Mileage: 58,770

DURANGO MADE LOUD SCREECHING SOUND THEN BATTERY LIGHT CAME ON. HAD THIS SOUND AND LIGHT MOST OF THE DAY. THEN CAR COMPLETELY DIED. NO ELECTRICAL OR POWER. HAD A SMELL OF SMOKE IN ENGINE BAY. DURANGO WILL NOT START. LIKELY A DEFECT OF TIPM MODULE MANY OTHERS HAVE BEEN REPORTING. WILL HAVE TO TOW THE DURANGO TO DEALER FOR REPAIR. *TR

Mileage: 38,000

AFTER 3 MONTHS THAT THE TIPM WAS REPLACE BY EXTERNAL WIRING THE CAR START TO LOOSE POWER AND TURN OF WE WENT TO DO A DIAGNOSIS AND THE WIRING FOR THE TIPM WAS BAD RE WIRING SO THE CAR COMP TURN OFF BY HER SELF TO PREVENT OVER POWER SO DA NEGROS TO DO A COMPLETE STOP BECAUSE TURN OFF BY HERSELF. NIGHTMARE TO DRIVE ON A STREET WITH TO MANY LIGHTS TO RUN. THE GOD NEWS IS THE DEALERSHIP THAT DID THE REPLACE DON'T WANT TO THEY CARE OF THE PROBLEM NOW AFTER A YEAR WITH THIS ISSUE AND FINALLY FOUND ANOTHER DODGE DEALER THAT WE ARE PAYING AND EXTRA CHARGE FOR NOT BEING BOUGHT JUST TO DO THE WORK AGAIN. *TR

Mileage: 68,585

MY 2011 DODGE DURANGO STOPPED STARTING WITH THE PUSH BUTTON START. IT HAPPENED THE FIRST TIME WHEN MY WIFE WAS BRINGING HOME OUR 5 KIDS FROM SCHOOL AND DAYCARE. MY WIFE WAS ABLE TO MANUALLY START THE VEHICLE WITH TAKING OFF THE PUSH TO START BUTTON AND STARTING IT WITH THE KEY. HOWEVER, THIS ONLY WORKS 80% OF THE TIME. WE TOOK IT TO A DODGE DEALER AND THEY FOUND IT IS THE TIPM(TOTALLY INTEGRATED POWER MODULE). THIS IS THE PART THAT IS EFFECTED IN THE UPCOMING RECALL THAT STARTS ON THE 24TH. MY VEHICLE BUILD DATE IS 4/21/2011 WHICH IS RIGHT IN THE MIDDLE OF THE VEHICLES EFFECTED. *TR

Mileage: 62,584

ON SEPTEMBER 2, 2014 APPRX 8:15AM AFTER DROPPING OFF MY TWO OLDEST CHILDREN AT SCHOOL, MYSELF AND MY 3 YEAR OLD DAUGHTER WENT TO THE GAS STATION. AFTER PUTING GAS, OUR 2011 DODGE DURANGO FAILED TO START. AFTER OVER 1 HOUR OF ATTEMPTS TO START THE VEHICLE, I FINALLY ACCEPTED THE SITUATION AND CALLED FOR A TOW TRUCK. AFTER GETTING MY VEHICLE AND (MOST IMPORTANTLY) MY DAUGHTER HOME SAFELY, I WAS ABLE TO CONTACT A WELL KNOWN MECHANIC TO HELP ASSESS THE PROBLEM. THE MECHANIC I CONSULTED IS ONE OF THE TOP MECHANICS WHO WORKS FOR THE CITY OF LOS ANGELES, SERVICING ALL THE COMMERCIAL VEHICLES FOR THE DEPARTMENT OF SANITATION. AFTER EXAMINING MY VEHICLE AND TOWING IT CLOSER TO HIS PLACE OF BUSINESS HE LATER IDENTIFIED TO PROBLEM AS BEING THE ELECTRICAL/ENGINE PART KNOWN AS THE "TOTALLY INTEGRATED POWER MODULE" (TIPM). FLASH FORWARD ONE MONTH AND WE HAVE NOW PAID $1,000 TO REPLACE THE DEFECTIVE PART. *TR

Mileage: 60,000

AS OF TODAY OCTOBER 6TH, 2014 I AM UNABLE TO DRIVE MY 2011 DODGE DURANGO. SINCE THE BEGINNING OF AUGUST IT HAS NOT WANTED TO START. IT WILL CRANK LIKE IT WANTS TO BUT NOTHING. THE FUEL PUMP WILL CONTINUE TO RUN EVEN AFTER THE CAR HAS SHUT OFF, DRAINING MY BATTERY COMPLETELY. LAST WEEK I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE CAR COMPLETELY SHUT OFF. I LOST ALL POWER, STEERING AND BREAKING ABILITY. ONCE I COASTED TO THE SIDE OF THE ROAD THE CAR WOULD NOT START! IT TOOK ME A GOOD 10 MINUTES TO GET IT RUNNING. THEN IT WOULD IDLE VERY LOW AND NOT WANT TO MOVE. THIS IS MY PRIMARY FAMILY VEHICLE AND I WILL NOT PUT MY FAMILY IN THIS CAR. I WOULD HATE TO BE ON THE HIGHWAY AND LOSE ALL POWER WITH THEM IN THE CAR. THANKFULLY IT WAS JUST ME THE OTHER DAY. WHAT ANGERS ME EVEN MORE IS THAT I AM PAYING FOR A VEHICLE THAT IS COMPLETELY UNSAFE TO DRIVE AND WILL LEAVE YOU STRANDED. I HAVE BEEN TOLD THAT THE "RECALL" IS NOT IN EFFECT AND THE DEALER WHO SERVICES MY CAR HAS NOT EVEN HEARD OF THE RECALL. THEY DID CALL ME BACK AND SAY THEY CAN'T DO ANYTHING TILL OCT 24TH, AND EVEN THEN THE PARTS COULD BE ON BACK ORDER FOR MONTHS. VERY UNHAPPY WITH THE WAY THIS IS BEING HANDLED! *TR

Mileage: 58,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

OUR VEHICLE HAD IT'S FIRST NON-START IN JUNE 2014. IT HAS CONTINUED ON FOR MONTHS, AT RANDOM INTERVALS. OUR DURANGO NOW WON'T START BY USING THE PUSH START OR BY USING THE KEY IN THE IGNITION. I AM SEEING A TREND ONLINE OF TIPM ISSUES AND CLASS ACTION SUITS. I AM ASSUMING THIS IS OUR ISSUE. IT IS CURRENTLY AT THE DEALERSHIP. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE ODOMETER STOPPED OPERATING. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

FIRST INCIDENT THE ELECTRICAL COMPONENTS ON DASHBOARD WHERE GOING HAYWIRE LIKE IF THE TRUCK WAS POSSESSED. WINDSHIELD WIPERS WHERE ON AND WOULD NOT TURN OFF. TRUCK WOULD NOT MOVE OUT OF PARK WHEN I PULLED OVER. AFTER ABOUT 5 MINS IT MOVED OUT OF PARK BUT COULD NOT DRIVE OVER 45 MPH BECAUSE TRUCK WOULD NOT SHIFT INTO SECOND GEAR, AND ALL ELECTRICAL IS STILL GOING HAYWIRE! THEN IN AUGUST OF 2014 TRUCK STARTED TO HAVE PROBLEMS AGAIN STARTING, THEN FINALLY ABOUT 2 WEEKS AGO I WAS TAKING MY KIDS TO SCHOOL, IT WAS STILL HAVING PROBLEMS STARTING I FINALLY GOT IT TO START AND STAY ON AND WAS DRIVING DOWN THE ROAD WITH MY FOUR CHILDREN AND THE TRUCK JUST LOST ALL POWER IN THE ENGINE AND SHUT OFF. I HAD TO ROLL OVER TO THE RIGHT TO GET OUT OF TRAFFIC. THIS HAPPENED WHILE I WAS DRIVING! AFTER THAT THE TRUCK WOULD STRUGGLE TO START STILL AND ABOUT 30SECONDS LATER WOULD JUST LOSE ALL POWER AGAIN. SO I HAD TO HAVE IT TOWED TO DEALERSHIP, AND WAS TOLD IT WAS THE RELAY TO FUEL PUMP. BUT I THINK IT'S THE TIPM THAT IS BAD. *TR

Mileage: 35,000

THE 2011 DODGE DURANGO STARTED HAVING ISSUES WITH FAILED STARTS. IT WOULD TAKE MULTIPLE INSTANCES TO GET VEHICLE TO START. SOMETIMES THE THE FUEL PUMP WOULD CONTINUE TO PUMP EVEN THOUGH ENGINE WAS STOPPED. THIS CAUSES A VERY SMOKY BURNING SMELL COMING FROM EXHAUST AND ENGINE. TOOK CAR TO DEALERSHIP AND THEY REPORT THE ISSUE IS A FAULTY TIPM MODULE. THE PART IS ON BACK ORDER BUT VEHICLE IS UNSAFE DUE TO POTENTIAL ISSUES WITH STALLING WHILE RUNNING. REPAIRS ESTIMATED AT $1200. *TR

Mileage: 66,000

VEHICLE WAS PURCHASED ON 9/1/14 AND BEGAN EXHIBITING PROBLEMS IN FIRST FIVE DAYS. 9/3/14, THE CAR DID NOT START ON THE FIRST PUSH OF BUTTON, BUT STARTED ON THE SECOND ATTEMPT. ON 9/5/14, THE CAR WAS RUNNING AND IN PARK, I ATTEMPTED TO PUT THE CAR IN GEAR (DRIVE) AND IT BEGAN SHAKING SIDE TO SIDE. THE CAR DID NOT MOVE WHEN I PUSHED THE ACCELERATOR. I PUT IT BACK IN PARK AND HIT THE STOP BUTTON AND THE ENGINE TURNED OFF. IT STARTED ON THE NEXT ATTEMPT. ON 9/20/14, HAD A SIMILAR PROBLEM STARTING, BUT THIS TIME IT TOOK MULTIPLE ATTEMPTS AND THE ENGINE SPUTTERED A BIT AND EVENTUALLY SHUT OFF. I TRIED IT AGAIN AND IT WORKED. MY DAUGHTER ATTEMPTED TO START THE CAR THE SAME DAY AND HAD THE SAME ISSUE. 9/21/14 EXPERIENCE THE SAME ISSUES WITH THE CAR NOT STARTING. ON 9/22/14, I DROVE IT TO WORK AND IT STARTED FINE. UPON LEAVING WORK THE CAR FAILED TO START ON THREE ATTEMPTS, BUT EVENTUALLY STARTED. WHEN I STOPPED 15 MINUTES LATER THE CAR WOULD NOT START AGAIN. I PLACED ONE FOOT ON THE BRAKE AND I HIT THE ACCELERATOR AS I STARTED THE CAR AND IT WORKED. I DROVE HOME AND ATTEMPTED TO START IT AGAIN TO TAKE IT TO THE DEALERSHIP, BUT IT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT FIRED UP, BUT BEGAN SHAKING REALLY HARD SIDE TO SIDE. I PUT IT IN DRIVE AND THE SHAKING WAS WORSE. I PUT IT BACK IN PARK AND THE CAR BEGAN SPUTTERING AND LURCHED FORWARD AS THE ENGINE SHUT DOWN. I WAS ABLE TO START IT A FEW MINUTES LATER AND DRIVE TO THE DEALERSHIP. IT HAS BEEN AT THE DEALERSHIP SINCE 9/22/14 AND THEY HAVE NOT BEEN ABLE TO FIX IT. I SPOKE WITH A CHRYSLER REPRESENTATIVE WHO INDICATED THAT A RECALL FOR THE FUEL PUMP RELAY WOULD GO INTO EFFECT ON 10/24/14. THE DEALERSHIP HAS ASKED ME TO TAKE THE CAR UNTIL THE RECALL IS IN EFFECT, DESPITE THE FACT THAT BOTH THEY AND CHRYSLER ARE ACKNOWLEDGING THE SAFETY DEFECT. I REFUSE TO PUT MY FAMILY AT RISK IN A CLEARLY UNSAFE CAR! *TR

Mileage: 35,600

I HAD PROBLEMS STARTING MY CAR. THE ENGINE WOULD TRY TO TURN OVER, BUT WOULD NOT START. I PUT THE IGNITION ON RUN, PUMPED THE GAS A FEW TIMES AND IT WOULD EVENTUALLY START MOST OF THE TIME. TOOK IT TO MY MECHANIC AND WE REPLACED THE FUEL PUMP. THAT DIDN'T FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE WE REPLACED THE TIPM. THAT HAS SO FAR FIXED THE STARTING ISSUE, BUT NOW MY FOG LIGHTS BLINK WHEN I TRY TO USE MY RIGHT TURN SIGNAL. THIS IS PUTTING ME AND MY FAMILY AT DANGER WHILE DRIVING THE VEHICLE AND NOT BEING ABLE TO USE MY RIGHT BLINKER. THE DEALER HERE HAS SAID THAT WE NEED TO HAVE THE TIPM "FLASHED" IN ORDER TO FIX THE PROBLEM. SO THE COST OF THAT IS AN ADDITIONAL $125. MY FEAR IS THAT THIS WILL CAUSE EVEN MORE DANGEROUS ISSUES AS I HAVE RESEARCHED AND READ MANY EXPERIENCES BY OTHER 2011 DURANGO OWNERS. I HAVE READ ABOUT THE UPCOMING RECALL P54 TO FIX THE FUEL RELAY. BUT NOW THAT PROBLEM IS FIXED AND THERE IS ANOTHER PROBLEM CREATED. *TR

Mileage: 50,000

WHEN I PRESS THE START/STOP BUTTON THE STARTER CONTINUES TO TURN BUT THE CAR DOES NOT START. IT IS NECESSARY TO PUT THE CAR IN GEAR TO GET THE STARTER TO STOP SPINNING. VARIOUS ELECTRICAL FAILURE NOTIFICATIONS ARE DISPLAYED ON THE DASH. *TR

Mileage: 45,000

THE FUEL PUMP STARTED RUNNING WHILE THE CAR WAS TURNED OFF. THE FOLLOWING MORNING THE BATTERY HAD BEEN COMPLETELY DRAINED. THE BATTERY WAS REPLACED. IN THE SPAN OF TWO WEEKS FOLLOWING HAVING THE BATTERY REPLACED, THE FUEL PUMP WOULD RUN WITH THE VEHICLE TURNED OFF INTERMITTENTLY. THE CAR ALARM WOULD RANDOMLY GO OFF. THE VEHICLE WOULD BE DIFFICULT TO START. IT WOULD TAKE SEVERAL ATTEMPTS TO GET IT TO TURN OVER. TOOK IT TO THE DEALER FOR SERVICE. IT TOOK A COUPLE OF DAYS TO DIAGNOSE THAT PROBLEMS WERE CAUSED BY A FAULTY TIPM. THE COST TO REPLACE THE TIPM AND REPROGRAM IT WAS $1350. *TR

Mileage: 53,000

IGNITION JUST KEEPS CLICKING/SPINNING WHEN TRYING TO START THE CAR. IT ISN'T CONSISTENTLY STARTING, AND THE LAST TIME IT DID, THE RPM'S KEPT ACCELERATING WHEN THE GAS PEDAL WASN'T BEING PUSHED ON. THIS OCCURRED AT AROUND 25-30 MPH. I DO NOT TRUST DRIVING THE CAR UNTIL THIS ISSUE IS SOLVED. *TR

Mileage: 73,200

THE RECALL FOR THE EXTERNAL FUEL PUMP RELAY WAS ANNOUNCED AROUND 09/20/14. ON 09/23/14 MY DURANGO STARTED HAVING TROUBLE STARTING. IT WOULD TAKE 2 OR 3 TRIES TO START BUT IT EVENTUALLY STARTED. ON 09/26/2014 IT TOOK MORE THAN 2 HOURS TO GET MY CAR TO START. I DROVE STRAIGHT TO THE DEALERSHIP WHO PROMPTLY TOLD ME THEY DIDN'T KNOW ANYTHING ABOUT THE RECALL. I HAD ALREADY SPOKEN TO CHRYSLER CUSTOMER CARE WHO SAID THAT SINCE THEY DIDN'T HAVE THE LIST OF VIN NUMBERS YET THEY COULDN'T DO ANYTHING ABOUT IT. I JUST SPOKE TO THE DEALERSHIP WHO CONFIRMED THAT IT IS INDEED THE PART UNDER RECALL BUT THAT I WILL HAVE TO PAY $530 TO GET MY CAR REPAIRED AND THEN ASK FOR REIMBURSEMENT WHEN CHRYSLER GETS AROUND TO SENDING OUT THOSE LETTERS AT THE END OF OCTOBER. I CALLED CHRYSLER CUSTOMER CARE AGAIN TO ASK HOW THE REIMBURSEMENTS WORK. SHE SAID ONCE THEY RECEIVE MY CLAIM IT WILL TAKE SIXTY DAYS TO PROCESS. SO, I AM GOING TO SPEND THE MONEY I HAD SAVED IN ORDER TO BUY CHRISTMAS GIFTS FOR MY 3 KIDS ON REPAIRING A PART THAT HAS ALREADY BEEN RECALLED. I WON'T GET THAT MONEY BACK UNTIL AFTER CHRISTMAS, IF I EVER GET IT BACK. I'M A SINGLE MOM OF 3 KIDS AND I LIVE ON A TEACHER'S SALARY. THIS IS GOING TO HURT MY FAMILY. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. THEIR CUSTOMER SERVICE SUCKS. *TR

Mileage: 38,100

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE PUSH BUTTON START WAS DEPRESSED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE TIPM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

Mileage: 61,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM RECALL ISSUES. *SMD THE CONSUMER LEARNED THERE WAS A SHORTAGE OF PARTS FOR SEVERAL MONTHS. *JB

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO RESTART THE VEHICLE. THE CONTACT HEARD A GRINDING NOISE EACH TIME THE VEHICLE STARTED. THE DEALER DID NOT PROVIDE A REMEDY. THE VEHICLE WAS SOLD TO THE CONTACT WITHOUT INFORMING THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

MY WIFE HAD PROBLEMS STARTING THE DURANGO ON TUESDAY MORNING 9/16. MY WIFE REPEATLY TRIED TO RESTART THE VEHICLE. WHEN IT WOULD FINALLY CRANK, IT WOULD SPUTTER AND DIE. IF YOU TRIED TO GIVE IT GAS THE ACCELERATOR WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE ENGINE REVVING. AFTER SEVERAL MORE ATTEMPTS IT FINALLY STARTED AND SHE WAS ABLE TO MAKE IT TO WORK WITHOUT ANY PROBLEMS. AS SHE LEFT WORK THE SAME PROBLEM OCCURED TURN THE KEY NOTHING, TURN THE KEY NOTHING, TAKE THE KEY OUT, TURN THE KEY, IT CRANKS AND THEN SHUTS OFF. AFTER GOING THROUGH THE SAME ROUTINE OVER AND OVER WE FINALLY GOT IT TO CRANK. WE DECIDED TO HAVE THE CAR BATTERY TESTED AND IT PASSED. WE GOT A NEW BATTERY FOR THE REMOTE BUT THAT DIDN'T SOLVE THE PROBLEM. WE FINALLY TOOK OUR DURANGO TO THE LOCAL DEALERSHIP THE NEXT DAY 9/17 KNOWING THEY WERE GOING TO CHARGE $100 DIAGNOSTIC FEE. WE EXPLAINED THE PROBLEM AND EVEN TOOK THE SERVICE MAN TO THE VEHICLE AND IT WOULD NOT START. SO HE ACTUALLY OBSERVED THE ISSUE. 2HRS LATER THEY CALL SAYING A PROBLEM COULD'NT BE FOUND. THE TEST DIDN'T PRODUCE A CODE. OK, SO WE SPENT $100 DOLLARS ON A DIAGNOSTIC TEST WITH NO DIAGNOSIS. AS WE PICKED UP THE VEHICLE I ASKED THE SERVICE MAN IF THEY HAD SEEN THIS PROBLEM BEFORE AND OF COURSE HIS ANSWER WAS NO. HE SUGGESTED IT WAS PROBABLY A COMMUNICATION PROBLEM. WELL DUH, SOMETHING WASN'T COMMUNICATING. HE TELLS US TO MAKE SURE ALL DOORS, INCLUDING THE REAR HATCH ARE CLOSED BEFORE STARTING. NOT WHAT I WAS EXPECTING FOR $100. WELL, HE MAY HAVE BEEN TELLING THE TRUTH BUT I AM NOT A MECHANIC AND SINCE THEN I HAVE RESEARCHED THE PROBLEM AND FOUND MANY COMPLAINTS REGARDING THE FAULTY TIPM. I AGEEE WITH OTHERS WHO HAVE FILED A COMPLAINT. CHRYSLER IS AWARE OF THIS PROBLEM AND ARE REFUSING TO TAKE OWNERSHIP. WHAT WILL IT TAKE, DEATH OR A SERIOUS INJURY? I WANT MY FAMILY SAFE. NO AMOUNT OF MONEY CAN REPLACE LOVED ONES! *TR

Mileage: 69,000

I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED. SOUNDED LIKE ENGINE JUST SHUT OFF AND THEN IT STRUGGLED TO START AGAIN AND THEN JUST SPONTANEOUSLY STARTED. ADDITIONALLY SOMETIMES AND EVER INCREASING MY CAR WILL NOT START OR TAKES SEVERAL ATTEMPTS. YOU TURN THE KEY AND IT TRIES TO START YOU CAN HEAR IT, BUT WONT WITHOUT SEVERAL ATTEMPTS.SOMETIMES I WILL GO TO BACK OUT AND IT WILL GO AND THEN JUST STOP AND TURN OFF. I THOUGHT DUE TO MY CAR HAVING DIFFICULTIES STARTING IT COULD BE MY BATTERY SO I WENT AND GOT THAT CHECKED AND HE SAID MY BATTERY WAS WEAK SO I PURCHASED A 200 DOLLAR BATTERY TO FIND OUT MY CAR IS STILL NOT STARTING. MY CAR HAS STALLED ONCE ON MAIN ROAD WHICH IS FRIGHTENING WITH 4 KIDS IN THE CAR IN A VERY BUSY CITY! NOT TO MENTION WHEN UR BACKING OUT AND UR CAR JUST STOPS THAT'S A SAFETY RISK TOO! I HAVE HEARD OTHERS ARE HAVING SAME ISSUE AND THEY ARE UNDER A RECALL STARTING OCTOBER 24TH, BUT CHRYSLER TOLD ME MY CAR ISN'T UNDER A RECALL FOR IT, THOUGH IT IS A 2011. I WANTED TO BE SURE MY ISSUE WAS DOCUMENTED SINCE THIS IS A SAFETY ISSUE AND FRIGHTENING WHEN YOU HAVE 4 YOUNG KIDS IN THE CAR WITH YOU. I HOPE THAT THEY WAKE UP AND WIDEN THEIR RECALL BECAUSE WITH JUST OVER 50000 MILES MY CAR SHOULDN'T BE FACING THESE TYPE OF ISSUES AND IT IS A RISK TO MY FAMILY! *TR

Mileage: 53,000

THIS VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THE SAME ISSUE, FAILURE TO START. THE STARTER WOULD CRANK, THE FUEL PUMP WOULD WORK, IT JUST WOULD NOT TURN OVER. THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY COULD NOT FIND A PROBLEM. THE THIRD TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THEY SAID THE BATTERY WAS DRAINED. THEY CHARGED IT AND IT TESTED FINE. IT STILL HAD ISSUES STARTING. THEY KEPT IT FOR 2 DAYS AND FINALLY REPLACED THE TPIM. 2 WEEKS LATER, THEY VEHICLE FAILED TO START AGAIN. THEY TOLD ME I HAD A DEAD BATTERY AND REPLACED IT AGAIN. IT LOOKS LIKE THIS EXACT ISSUE IS NOTED BY MANY OTHER PEOPLE. WHY HAS A RECALL NOT BEEN ISSUED ON THIS ISSUE? MY WIFE, 2 YEAR OLD AND 1 MONTH OLD WERE STUCK IN 110 DEGREE HEAT TRYING TO START THE VEHICLE. THIS IS A SAFETY ISSUE! *TR

Mileage: 26,000

MY WIFE HAD PROBLEMS STARTING THE VEHICLE THAT MORNING AFTER 10 MINUTES IT FINALLY STARTED SHE WAS GOING TO WORK AND WHEN SHE ARRIVED AND TURNED IT OFF THE VEHICLE WAS SMOKING. IT WOULD NOT START AGAIN. SHE CALLED THE DEALERSHIP WHO CAME OUT AND PICKED IT UP. AFTER THEY CHECKED IT OUT THEY FOUND OUT THAT THE TIPM HAD SHORTED . WE WERE INFORMED THAT IT WAS NOT COVERED UNDER ANY WARRANTY WE HAD. I THEN CONTACTED DODGE AND EXPLAINED WHAT HAD HAPPENED AND WAS INFORMED THERE WAS NOTHING THEY WOULD DO FOR ME. I THEN EXPLAINED THAT THIS WAS SOMETHING I HAD NO CONTROL OVER WITH THIS PART GOING OUT AND THAT REPEATED THERE WAS NOTHING THEY WERE GOING TO DO. THE NEXT DAY I CONTACTED THE DEALER REQUESTING THE PART THEY WERE GOING TO REPLACE AND I WAS INFORMED IT I WANTED IT I WOULD HAVE TO PAY A CORE FEE OF $150.00, I WAS ALREADY PAYING $1200.00 TO REPLACE THE PART. SO ONCE AGAIN I CALLED DODGE AND WAS INFORMED IF I WANTED THE PART I WOULD HAVE TO PAY THE CORE FEE AND THERE WAS NOTHING THEY COULD DO FOR ME. AFTER SOME INVESTIGATING THE NIGHT BEFORE I FOUND OUT THAT IS HAS BEEN AN ONGOING SINCE 2007 AND THAT IT WAS UNDER INVESTIGATION, AND A POSSIBLE RECALL WAS PENDING I ASKED BARBRA WITH DODGE ABOUT THIS AND SHE INFORMED ME IF THAT WAS THE CASE SAVE MY RECEIPTS. MY QUESTION IS HOW LONG IS THIS GOING TO BE ALLOWED TO GO ON. *TR

Mileage: 50,000

MY 2011 DODGE DURANGO WILL NOT START AS OF TODAY. THERE HAVE BEEN HINTS OF A PROBLEM OVER THE PAST FEW WEEKS WITH HESITANT STARTS AND/OR REQUIRING 3-4 ATTEMPTS BEFORE THE VEHICLE STARTS. LOOKS LIKE THIS IS THE INFAMOUS TIPM ISSUE, BUT I'M TAKING IT TO THE DEALER TOMORROW FOR CONFIRMATION. *TR

Mileage: 69,000

THE TIPM IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE, INCLUDING SAFETY AND IGNITION SYSTEMS. THE LAWSUIT CLAIMS CHRYSLER HAS LONG BEEN AWARE OF THE TIPM PROBLEM, BUT REFUSES TO PUBLICLY ACKNOWLEDGE IT. A DEFECTIVE TIPM CAN SOMETIMES MAKE IT IMPOSSIBLE TO START YOUR CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING: THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES IN OTHER WORDS, HAVING A VEHICLE WITH A FAULTY TIPM IS LIKE DRIVING SOMETHING POSSESSED. *TR

Mileage: 60,000

OVER THE LIFE OF THE VEHICLE EXACT SAME YEAR MAKE AND MODEL I HAVE SEEN MORE THAN 1500 COMPLAINTS OF THE IGNITION ISSUES INVOLVING THE KEY MECHANISM ON THIS VEHICLE. SOME COMPLAINTS HAVE WARNED OF POTENTIAL FOR THE VEHICLE TO SHUTDOWN WHILE BEING DRIVEN. MY VEHICLE STALLED OUT IN TRAFFIC IT WOULD APPEAR THE KEY HAD SLIPPED BACK TO THE OFF POSITION. SOON AFTER WHEN ATTEMPTING TO RESTART THE VEHICLE IT WOULD NOT START BUT SOUND AS IF IT WERE TRYING TO START. I BELIEVE DODGE IS AVOIDING TRYING TO AVOID ADDRESS THESE ISSUES AND JUST HOW WIDE SPREAD THIS ISSUE HAS BECOME. *TR

Mileage: 83,000

MY CAR WOULDN'T START AND AFTER CHECKING THE FUSES AND RELAYS I FOUND A RELAY THAT RESET THE DASHBOARD ALARM I BOUGHT A NEW RELAY AND REPLACED IT.SOMETIME LATER MY CAR LOST ALL POWER . TOOK MY BATTERY OUT AND INSPECTED AND FOUND THAT THE BATTERY WAS DRAINED /BAD. AFTER BUYING A NEW BATTERY MY WIFE REPORTED TO ME A NOISE COMING FROM THE GAS TANK AREA . AFTER INSPECTING THE AREA IN QUESTION I TOOK IT TO GET LOOKED AT AND FOUND OUT THAT MY FUEL PUMP WILL NOT SHUT OFF AND WAS THE REASON WHY MY ORIGINAL BATTERY DIED.AFTER DOING SOME RESEARCH I HAVE FOUND THE SAME PROBLEMS WITH OTHER DODGE DURANGO'S AND THE ROOT CAUSE BEING THE TIPM.I DON'T WANT TO SPEND THE MONEY ON A TEST FROM THE DEALER TELLING ME I HAVE A BAD TIPM WHEN I ALREADY KNOW WHAT'S WRONG. SO WHERE DO I GO FROM HERE? I SPENT GOOD MONEY ON THIS CAR AND I AM IN FEAR OF MY FAMILY'S SAFETY WHEN DRIVING THIS CAR. *TR

Mileage: 76,900

THIS IS THE KNOWN ISSUE WITH TIPM FAILURE, THE CAR JUST STALLED AND LOST ALL POWER AND WOULD NOT START BACK UP. THE ENGINE WOULD TURN JUST FINE WHEN STARTING BUT WOULD NOT START. HAD IT TOWED TO MY REGULAR MECHANIC AND HE LET ME KNOW TODAY THAT IT IS THE TIPM WHICH IS CURRENTLY UNAVAILABLE WITH LONG WAIT TIMES. *TR

Mileage: 67,000

VEHICLE BEGAN ON OCCASION, TO NOT START, TO SHUT DOWN AFTER STARTING AND FOR THE FUEL PUMP TO CONTINUE TO RUN AFTER THE CAR WAS SHUT DOWN CAUSING THE BATTERY TO BE RUN DOWN. IT HAS BEEN DETERMINED TO BE A FAILED TIPM UNIT AT THE COST OF $963.04 FOR A VEHICLE THAT IS 3 YEARS OLD. THE DEALER SHIP IS AWARE OF THE ISSUES HOWEVER CHRYSLER HOTLINE SAID THEY ARE UNAWARE OF ANY PROBLEMS AND WILL NOT COVER THE PART. *TR

Mileage: 68,000

VEHICLE WAS HAVING TROUBLE STARTING EVERY ONCE AND A WHILE. THE ENGINE WOULD TURN OVER AND OVER BUT WOULD NOT START. APPLYING THE BRAKES AND PUSHING THE START BUTTON WOULD STOP THE MOTOR FROM TURNING OVER. OCCASIONALLY THE ENGINE WOULD START AFTER MULTIPLE TRIES. HOWEVER, IT NOW DOES NOT START AT ALL. *TR

2011 DURANGO WITH THE TIPM ISSUE. CHRYSLER DODGE BASICALLY SAID I'M SOL AND SO DID THE LOCAL DEALERSHIP MAC HAIK GEORGETOWN. PARTS ON BACK ORDER AND WILL COST $1200. NO HELP FROM EITHER PARTIES. HOW MANY CUSTOMERS HAVE TO BE IN ACCIDENTS BE FOR THEY TAKE ACTION? I GET A RECALL FOR A VANITY LIGHT WIRE THAT MAY SHORT AFTER A HEADLINER REPAIRS....REALLY, WHAT ABOUT THE FACT THAT MY DURANGO MAY SHUT DOWN WITHOUT NOTICE, LOSS ALL POWER AND POSSIBLY CRASH, POSSIBLY INJURING MY FAMILY OR SOME ONE ELSE? I LEFT CHEVROLET FOR DEFECTS AND POOR CUSTOMER RELATIONS AND NOW I WILL LEAVE CHRYSLER. AMERICAN TAX PAYERS BAIL THESE GUYS OUT AND THIS IS HOW THEY TREAT THE PEOPLE HOW KEPT THEM FROM DISSOLVING. *TR

Mileage: 73,000

VEHICLE WILL NOT START OR IF IT STARTS IT TURNS BACK OFF. IT TAKES SOMETIME UP TO 4 TIMES BEFORE IT WILL START. *TR

Mileage: 77,000

VEHICLE TIPM FAILURE. VEHICLE HESITATES TO START OR FAILS TO START. FUEL PUMP STAYS ENGAGED UNTIL BATTERY IS DISCONNECTED. *TR

Mileage: 51,000

NOTICED A VEHICLE STARTING PROBLEM SOMETIME IN EARLY 2014. THE STARTER WOULD JUST CRANK THE ENGINE WITHOUT IT FIRING. I DID NOTICE THE LIGHTNING BOLT WARNING ILLUMINATED AS THE VEHICLE FAILED TO START. I HAD TO LET OFF THE BRAKE AND PUSH THE START BUTTON TO DISENGAGE THE STARTER FROM TURNING THE ENGINE OVER. I THEN REPEATED THE PROCESS TO START THE VEHICLE AND IT STARTED RIGHT UP WITH NO FURTHER PROBLEMS & NO LIGHTS. THIS ISSUE HAPPENED SEVERAL MORE TIMES OVER THE MONTHS WITH THE SAME OUTCOME UNTIL AUGUST 31, 2014. ON THIS DATE, THE VEHICLE WOULD NOT START AFTER 3 OR 4 TIMES, ALSO NOTING THE LIGHTNING BOLT ILLUMINATED. I THEN PLACED THE VEHICLE IN NEUTRAL AND IT STARTED WITH WARNING LIGHTS EXTINGUISHED. THIS HAPPENED AGAIN THE NEXT DAY ON SEPTEMBER 1, 2014 AND AGAIN HAD TO START THE VEHICLE IN NEUTRAL. WHILE DRIVING THE VEHICLE THAT DAY I NOTICED THE FCW LIGHT ILLUMINATE FOR ABOUT 10-15 MINS THEN WENT AWAY FOR THE REMAINDER OF THE DRIVE. I HAVE NOTICED THIS LIGHT INTERMITTENTLY WHILE DRIVING BEFORE AND AFTER SEPTEMBER 1ST. THE START PROBLEM HAS BECOME A RECURRING ISSUE. SEPTEMBER 9, 2014, IT TOOK ABOUT 15 ATTEMPTS TO FINALLY START THE VEHICLE WITH THE ELECTRONIC THROTTLE CONTROL (LIGHTNING BOLT) LIGHT STEADILY ILLUMINATED UNTIL THE VEHICLE STARTED. ONCE IT STARTED, THE FOLLOWING WARNING LIGHTS REMAIN ILLUMINATED: 1) ANTI-LOCK BRAKE SYSTEM, 2) ELECTRONIC STABILITY CONTROL, 3) BRAKE, AND 4) BOTH LEFT & RIGHT MIRROR BLIND SPOT WARNING TRIANGLES. IN ADDITION, THE ELECTRONIC SPEEDOMETER READ ZERO WHILE DRIVING. I DROVE A HALF MILE TO THE STORE AND TURNED THE VEHICLE OFF FOR 10 MINS. IT THEN STARTED NORMALLY WITH NO WARNING LIGHTS ILLUMINATED. I DROVE ABOUT ANOTHER MILE TO MY HOUSE WITHOUT ANY ISSUES. I'VE HAVE FOUND NUMEROUS PEOPLE WITH THE SAME TYPE OF ISSUES ON CHRYSLER PRODUCTS AND ALMOST ALL HAVE LED TO A FAULTY TIPM WITH REPAIR COSTS OVER $1,000. *TR

Mileage: 34,441

VEHICLE STALLED A FEW TIMES AND HAD A ISSUE WITH RESTARTING.TOOK IT TO DODGE THAT FOLLOWING WEDNESDAY TO GET DIAGNOSED THEY FOUND A COUPLE ISSUES THE MAIN ONE BEING THE RELAY TO THE FUEL PUMP LOCATED IN THE TIPM WAS INOP AND CAUSING THE NO START ISSUE THAT MADE THE VEHICLE EVENTUALLY TOTALLY SHUT OFF. REPLACED THE VEHICLE BATTERY THE NEXT WEEK AND THE SAME ISSUE EXISTS. EVERY TIME WHEN THE VEHICLE WAS JUMPSTARTED IT REMAINED TO OPERATE UNTIL THE NIGHT WHEN IT WAS DEAD NO RESPONSE. SEEMS AS THOUGH THE VEHICLE TIMES OUT AND DEFAULTS TO THE TOTALLY DEAD MODE UNTIL JUMPSTARTED THE NEXT DAY. *TR

Mileage: 72,700

SINCE NEW THIS CAR HAS HAD INTERMITTENT NO START CONDITION. WE RETURNED TO DEALER MORE THAN ONCE. HAD FOBS REPLACED ETC. DEALER WAS UNABLE TO RESOLVE. WE HAD MADE AN APPT FOR A WEEK OUT TO GET THE DEALER (QUICKEST THEY WOULD GIVE US). CAR AGAIN WENT INTO NO START MODE. WE TOOK TO A DIFFERENT DEALER . THEY TOLD US THEY HAVE SEEN THE ISSUE AND WOULD REPAIR BY ADDING A RELAY SO FUEL COULD GET TO ENGINE. (STAR CASE #S130800039). THEY MADE THE REPAIR. WE HAVE NOT HAD ISSUE AGAIN. THIS IS A SAFETY ISSUE BEING LEFT STRANDED WITH A CAR THAT WILL NOT START. PLEASE REQUIRE DODGE TO RECALL AND REPAIR ALL LIKE VEHICLES. ALSO REQUIRE DODGE TO REIMBURSE THOSE OF US LEFT HOLDING THE BILL FOR REPAIRS COMPLETED! THANK YOU. *TR

Mileage: 80,886

MY CAR WAS HAVING TROUBLE ACCELERATING AND/OR JERKING DURING DRIVING BEFORE FINALLY NOT STARTING AT TIMES. THE PROBLEM TURNED OUT TO BE THE TOTALLY INTEGRATED POWER MODULE; WHICH HAS BEEN DOCUMENTED AS A PROBLEM BY MANY DODGE OWNERS IN SEVERAL VEHICLES, BUT THERE HAS BEEN NO RECALL, IT AS IF THE COMPANY IS WAITING ON SOMEONE TO STALL IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH BEFORE THEY RESPOND TO THE ISSUE. THE SERVICE REPS EVEN DENIED ANY ON GOING ISSUE WITH THE PART IN THEIR VEHICLES, BUT WHEN YOU SEARCH THE WEB THE COMPLAINTS ARE WELL DOCUMENTED. *TR

Mileage: 67,778

THE PROBLEM FIRST MANIFESTED ITSELF IN AN OCCASIONAL DIFFICULTY STARTING THE VEHICLE, TYPICALLY AFTER IT SAT OVERNIGHT. UPON PRESSING THE START BUTTON THE STARTER WOULD ENGAGE BUT THE ENGINE WOULD NOT START. PRESSING THE START BUTTON AGAIN TO STOP THE CRANKING AND THEN RE-PRESSING THE BUTTON WOULD GET THE ENGINE TO START. WEEKS WOULD SOMETIMES GO BY WITHOUT THE PROBLEM RECURRING. AROUND THE MIDDLE OF JULY 2014 THE PROBLEM STARTED TO GET MUCH WORSE, THE CAR SOMETIMES NOT STARTING MULTIPLE TIMES DURING THE DAY EVEN AFTER SHORT STOPS. AROUND THE END OF JULY MY WIFE HAD THE PROBLEM HAPPEN TO HER, GOT THE VEHICLE STARTED, BUT AS SHE BACKED OUT OF A PARKING SPOT THE VEHICLE STALLED IN THE TRAFFIC LANE. AFTER THAT INCIDENT I TOOK THE VEHICLE TO A DODGE DEALERSHIP WHERE THEY "CLEARED SEVERAL FAULT CODES" AND SENT ME ON MY WAY. THREE DAYS LATER THE VEHICLE ONCE AGAIN WOULDN'T START, BUT THE "RESET AND REPRESS" TACTIC WOULD WORK AND THE VEHICLE WOULD RUN. AROUND AUGUST 7 2014 THE PROBLEM GOT MUCH WORSE. THE VEHICLE TOOK MULTIPLE ATTEMPTS AND 1-2 MINUTES TO GET RUNNING ON SEVERAL MORNINGS, NOW THOUGH THE VEHICLE WOULD STALL ONCE STARTED AND BEFORE MOVING. ONCE RUNNING, IN GEAR, AND MOVING THE CAR WOULD RUN FINE. CAR FAILED TO START THEN EACH MORNING AUG 15-17, TAKING 1-2 MINUTES EACH MORNING AND MULTIPLE STALLS. ON AFTERNOON OF AUGUST 17, 5 MINUTES AFTER MAKING A DEALER APT FOR NEXT MORNING, I WAS DRIVING AT ABOUT 10 MILES PER HOUR AND THE ENGINE DIED COMPLETELY, POWER STEERING AND BRAKES WENT OUT AS WELL. ONLY AFTER 3 MINUTES DID FINALLY USING THE REMOTE START FUNCTION ON THE KEY FOB GET THE VEHICLE TO START AND RUN, THIS ON A VERY BUSY ROADWAY BLOCKING A LANE OF TRAFFIC. NEXT DAY VEHICLE WOULD NOT START AT THE DEALER EITHER, THEY DIAGNOSED A BAD TIPM MODULE AND OFFERED ME A NEW MODULE FOR $1200 OR A "RELAY KIT" FOR $587. NEW MODULE CURED PROBLEM FOR NOW. *TR

Mileage: 27,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND CAMPAIGN ID NUMBER: 14V391000 (LIGHTING). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE INITIAL INDICATION OF A PROBLEM WAS THE VEHICLES INABILITY TO START (USUALLY TOOK 3-4 TRIES). ONCE IT STARTED THE FIRST TIME IT WOULD SHUTTER THEN SHUT OFF AGAIN. FINALLY STARTING OKAY AFTER SEVERAL STUMBLING STARTS. IT WOULD RANDOMLY CUT OFF WHILE DRIVING (MAKES THE POWER BRAKES AND STEERING VERY DIFFICULT TO HANDLE). THE FINAL TIME WAS WHEN THE TRANSMISSION WOULD NOT GO BACK INTO DRIVE (OR PARK). IT WOULD ACT AS IF IN NEUTRAL EXCEPT THERE WAS AN AUDIBLE BUZZING WHEN CLICKED BACK TO PARK. THE INITIAL ENGINE ISSUES TURNED OUT TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THE FUEL PUMP WAS BEING SHUT DOWN BY THE TIPM. THE SECOND ISSUE WITH THE TRANSMISSION WAS DUE TO A 4 LOW NEUTRAL SWITCH BEING STUCK IN THE DOWN POSITION. BOTH ARE BEING FIXED MY OUR EXPENSE NOW AS THEY ARE NO LONGER COVERED UNDER WARRANTY. THESE PARTS ARE EXPENSIVE AND CAUSED SOME SAFETY OF USE ISSUES AS AN INEXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT WHEN THE POWER STEERING AND BRAKES WERE DIFFICULT TO HANDLE. *TR

Mileage: 50,010

I HAVE A 2011 DODGE DURANGE THAT HAS A FAILING TIPM (TOTALLY INTEGRATED POWER MODULE) AND DODGE IS AWARE OF THIS PROBLEM HOWEVER, WILL CONTINUE TO SELL THE CARS WITHOUT FIXING SO WE GET SO SPEND OVER 1,000.00 TO FIX IT! *TR

Mileage: 110,000

APPARENTLY MY TIPM HAD MALFUNCTIONED, CAUSING IGNITION PROBLEMS IN MY VEHICLE. I AM AWARE THAT THIS IS A ONGOING ISSUE WITH A MULTITUDE OF DODGE VEHICLES AND DODGE REFUSES TO ADDRESS THIS PROBLEM. UNACCEPTABLE!!!!!!!!!! *TR

Mileage: 50,000

THIS USED VEHICLE (NO FULL FACTORY WARRANTY) WAS PURCHASED AT A LOCAL DODGE DEALER IN THE SOUTH HOUSTON, TEXAS AREA ON TUESDAY AUGUST 26, 2014 WITH 39,332 MILES ON IT. THE DRIVE HOME WAS ABOUT 96 MILES +-. THE NEXT MORNING WEDNESDAY AUGUST 27, 2014 I WENT OUT TO THE 2011 DODGE DURANGO CITADEL I JUST PURCHASED AND WHEN I ATTEMPTED TO START THE DURANGO, THE STARTER JUST CRANKED & CRANKED WITH NO STARTING, SO THE START BUTTON HAD TO BE PUSHED TO STOP THE CRANKING SO THE STARTER WOULD NOT BURN UP. THIS IS ONE OF THE KNOWN PROBLEM WITH THE TICM (TOTALLY INTEGRATED POWER MODULE) THAT CHRYSLER IS AWARE OF, AND IT IS KNOWN THAT THE ENGINE COULD POSSIBLE SHUT DOWN WHILE DRIVING. CHRYSLER/DODGE MUST BE REQUIRED TO HAVE A RECALL BEFORE SOMEONE GET KILLED. IT IS ALSO BELIEVED THAT THE DEALER KNEW FULLY WELL THAT THE PROBLEM EXISTED WHEN THEY SOLD ME THE CAR, AS THEY HAD THE VEHICLE FOR ABOUT 7-9 DAY'S BEFORE LISTING IT FOR SALE. *TR

Mileage: 39,425

I WENT TO START THE DURANGO AND IT WOULDN'T START. LIKE AN OLDER CAR DOES WHEN IT IS COLD. AFTER SEVERAL TRIES IT WILL START. THROUGHOUT THE DAY IT USUALLY STARTS UP. AFTER FOOTBALL PRACTICE A COUPLE DAYS AGO I HAD THE SAME ISSUE. I HAVE BEEN HAVING TROUBLE MOSTLY IN THE MORNINGS. IT HAS STARTED TO TURN INTO AN EVERYDAY THING. IT IS TAKING LONGER AND LONGER TO START THE DURANGO. ONE EVENING AS I PULLED OUT OF MY DRIVEWAY THE DURANGO DIED. I WAS HALFWAY PULLED OUT INTO THE ROAD AND IT TOOK ALMOST 10 MINUTES TO GET IT STARTED. CARS HAD TO GO AROUND ME. I WAS VERY CONCERNED FOR MY CHILDREN (13 MONTHS, AND 8 YEARS) AND MY OWN SAFETY. AFTER FURTHER INVESTIGATION I HAVE FOUND OTHERS HAVE HAD THE SAME ISSUES WITH DURANGOS. I REALLY THINK YOU SHOULD RECALL THE TIPM! *TR

Mileage: 58,000

YESTERDAY, AFTER MY OIL CHANGE, THE ENGINE WOULD NOT START. IT HAS DONE THIS SEVERAL TIMES BEFORE AT VARIOUS TIMES BUT NEVER RIGHT AFTER AN OIL CHANGE. IT CRANKED AND CRANKED BUT WOULD NOT START. TRIED MANY TIMES. IT FINALLY STARTED AFTER ABOUT 5 MINUTES AND I WENT HOME. ONCE HOME, I STARTED IT THREE TIMES JUST TO MAKE SURE IT WOULD START. THEN, THIS MORNING, IT WOULD NOT START. HAVE TRIED SEVERAL TIMES TODAY AND STILL WON'T START NO MATTER WHAT. THERE IS A RED LIGHTNING BOLT AND IT SAYS KEY NOT DETECTED MESSAGE. THE KEYS HAVE NEW BATTERIES. HAVE CHECKED INTERNET FOR COMPLAINTS. THERE ARE MANY LIKE THIS. PLEASE DO A RECALL AND FIX THE ISSUE OR PAY ME FOR THE TOWING AND REPAIRS I HAVE TO MAKE TO THIS VEHICLE. THANK YOU. *TR

Mileage: 78,000

ON JULY 30TH, 2014 MY WIFE WENT SHOPPING AND WHEN SHE CAME OUT THE CAR WAS RUNNING. I ASKED HER IF SHE WAS SURE SHE SHUT IT OFF. SHE SAID YES. THEN A FEW DAY'S LATER WE WENT TO EAT AND UPON TRYING TO START THE CAR TO LEAVE IT WOULD NOT START. IT SAID PRESS START. IT DID AND NOTHING. AFTER SEVERAL ATTEMPTS IT STARTED WITH THE SECURITY ALARM GOING OFF. I SHUT OFF AND RE-STARTED AND ALL APPEARED OK. TODAY AUGUST 27, 2014 I WENT TO A STORE AND WHEN I CAME OUT THE CAR AGAIN WAS RUNNING. I AM 100% POSITIVE THAT I DID SHUT OFF AND ALSO LOCKED THE CAR. THE CAR WAS RUNNING AND THE MESSAGE WAS TO PRESS THE START, WITH THE CAR ALREADY RUNNING! ON THE WAY HOME, IT SEEMED WARM WITH THE AC GOING. I HAD PUSHED THE AUTO BUTTON AND NOTICED THE AC SHOWED OFF. ON THE WAY HOME I TESTED THE AC BY PUSHING AUTO AND THE AC WENT OFF. I PUSHED JUST THE AC AND IT STAYED ON. THIS IS AND INCIDENTAL ISSUE WITH MY MAIN CONCERN BEING THE "GHOST" STARTING AND THE TROUBLE STARTING. I WAS TRYING TO CHECK MY VIN FOR ANY RECALLS OR COMPLAINTS AND FOUND THAT THERE ARE MANY COMPLAINTS ON THIS VEHICLE WITH THE TIPM MODULE. IT APPEARS FROM READING OTHER COMPLAINTS THAT WE COULD BE IN STORE FOR MORE ISSUES, SOME POSSIBLY DANGEROUS. I AM TRYING INQUIRE WITH THE DEALER SERVICE TO SEE WHAT THEY SAY. I HAVE BEEN WAITING FOR 2 HOURS FOR THEM TO CALL ME (THEY WERE BUSY WHEN I CALLED AND THE OPERATOR LEFT THEM MY MESSAGE AND TO CALL ME). *TR

Mileage: 14,520

ON THE ABOVE DATE MY WIFE WAS DRIVING THROUGH THE TOWN OF PAX, WV WHEN OUR 2011 DODGE DURANGO STALLED IN THE MIDDLE OF THE STREET, ON AN INCLINE. THANKFULLY SHE WAS NEAR A CHURCH AND WAS ABLE TO COAST INTO THE PARKING LOT. SINCE THAT TIME I HAVE HAD TO PURCHASE A NEW BATTERY ( $200) BECAUSE OUR FUEL PUMP WILL NOT SHUT OFF, EVEN WHEN THE CAR IS TURNED OFF. I HAVE TO UNHOOK THE POSITIVE BATTERY LEADS TO GET IT TO GO OFF. I HAVE HAD 2 DIAGNOSTICS RUN ON IT AND THEY BOTH CAME UP WITH NEGATIVE RESULTS ( ONE WAS RUN BY A LOCAL MECHANIC THE OTHER BY A REGISTERED CHRYSLER DEALER AT $99). I TOOK IT TO A THIRD MECHANIC WHO TOLD ME IT WAS MY TIPM AND IT WOULD HAVE TO BE CHANGED AT A DEALERSHIP SO THAT IT COULD BE PROGRAMMED CORRECTLY. THIS PART WILL COST $852 AND WITH LABOR WILL COST ME AROUND $1100. THIS IS EXTRA MONEY I SHOULD NOT BE HAVING TO SPEND SEEING AS HOW I HAVE OWNED THIS CAR FOR LESS THAN A YEAR. CHRYSLER KNOWS THE PROBLEM IS THERE THEY SHOULD BE MADE TO DO SOMETHING BEFORE SOMEONE IS KILLED! *TR

Mileage: 45,000

WHEN TRYING TO START THE VEHICLE, IT CRANKS CONTINUOUSLY WITH OUT STARTING. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE STARTS WHEN IT WANTS TO. I BROUGHT THE AUTO TO THE DEALERSHIP AND WAS TOLD IT WAS A FAULTY TIPM..THE DEALERSHIP DOES NOT HAVE THE PART,AND IT IS ON BACK ORDER..APPROXIMATELY $1400 TO REPAIR. *TR

Mileage: 39,000

PROBLEMS STARTING CAR. INTERMITTENTLY THE VEHICLE WOULD CRANK BUT NOT START. DIDN'T MATTER IF THE CAR WAS IN A GARAGE OR OUTSIDE. COULD TAKE UPWARDS OF 20 MINUTES TO GET THE ENGINE RUNNING. DIAGNOSED AS TIPM FAILURE AND MODULE REPLACED. *TR

Mileage: 53,841

TIPM PROBLEM. *TR

Mileage: 80,000

WE ATTEMPTED TO START OUR VEHICLE, BUT THE ENGINE WOULD NOT START. AFTER SEVERAL MINUTES VEHICLE STARTED BUT STUTTERED, AS IF THEIR WAS NO FUEL GOING TO THE ENGINE. THERE HAD BEEN NO ENGINE OR SERVICE LIGHTS AT THE TIME. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT MANY DURANGO AND CHEROKEE OWNERS HAVE EXPERIENCED SIMILAR ISSUES, AND THE CAUSE WAS THE TIPM. I TOOK MY VEHICLE TO THE DEALERSHIP AND THEY TESTED IT, AND FOUND IT WAS A PROBLEM WITH THE TIPM, WHICH WAS FAILING TO ENGAGE THE FUEL PUMP. LUCKILY OUR CAR WAS PARKED AT THE TIME THE PROBLEM STARTED. MY WIFE GENERALLY DRIVES THIS VEHICLE WITH MY TWO SMALL CHILDREN. OUR WARRANTY ENDED AT 36000 MILES, SO IT WAS NOT COVERED. MY OPTIONS WERE TO REPLACE THE TIPM FOR 1200 DOLLARS, OR PAY 428 DOLLARS TO HAVE AN EXTERNAL RELAY INSTALLED TO BYPASS THE FAULTY TIPM (CHRYSLER STAR CASE #[XXX]). WE CHOSE TO HAVE THE BYPASS INSTALLED. VEHICLE IS RUNNING FINE AT THIS POINT, BUT WE ARE WORRIED OTHER ISSUES (AIR BAGS DEPLOYED ETC) WILL BE A FUTURE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 38,500

CAR DIED WHILE DRIVING ELECTRIC MODULE FRIED THERE IS A CLASS ACTION LAWSUIT SOMEONE WILL DIE IN THE FUTURE OF CAR SHUTS DOWN WHILE DRIVING FAST ON INTERSTATE. *TR

Mileage: 43,867

WENT TO START MY 2011 DODGE DURANGO CITADEL.... IT WOULD NOT START. IT HAS 62000 MILES ON IT. HAD IT TOWED AND WAS TOLD IT WAS THE TIPM MODULE. IT WOULD COST 1250. NOT COVERED UNDER MY WARRANTY. I FOUND OUT THAT A LOT OF THESE CARS ARE HAVING THE SAME PROBLEM. CALLED CHRYSLER THEY HAVE WASHED THEIR HANDS OF IT. THEY DID GIVE ME A CASE NUMBER IN CASE IT DOES GET ENOUGH COMPLAINTS AND THEN THEY WILL RECALL IT. MEANWHILE I AM OUT THE MONEY. *TR

Mileage: 63,908

TIPM MODULE FAULTY. VEHICLE HARD STARTS WHEN COLD. NOT COVERED UNDER CHRYSLER 100000 MILE EXTENDED WARRANTY. ALMOST ALL 2011 - 2012 JEEPS/DODGES AFFECTED. THIS IS BOGUS AND NEEDS TO BE RECALLED! *TR

Mileage: 46,500

TL * THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER RECOMMENDED THAT THE ALTERNATOR BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,863.

Mileage: 49,863

THE ISSUE STARTED WITH INTERMITTENT ISSUES WHEN STARTING THE VEHICLE (THE VEHICLE WOULD CRANK, BUT NEVER TURN OVER) IN ADDITION TO OTHER PROBLEMS SUCH AS RANDOM PUTTERING WHILE DRIVING AND THE HORN GOING OFF FOR NO APPARENT REASON. ON THE DATE THAT THE VEHICLE HAD TO BE TOWED TO A DODGE DEALER, I WAS UNABLE TO GET THE VEHICLE TO START AT ALL. THE DEALERSHIP'S SERVICE DEPARTMENT DISCOVERED THAT THE ISSUES WERE DUE TO A DEFECTIVE TIPM. UPON RESEARCHING THIS PART, I DISCOVERED THAT THIS IS AN EXTREMELY WIDESPREAD ISSUE FOR THIS VEHICLE AND THAT THERE WAS ACTUALLY A NATIONAL SHORTAGE OF THE PART FOR SEVERAL MONTHS DUE TO THE OVERWHELMING NUMBER OF FAILURES RESULTING FROM THIS DEFECTIVE PART. DESPITE MULTIPLE CLASS ACTION LAWSUITS AND THE HIGH NUMBER OF REPORTED INCIDENTS, CHRYSLER HAS TAKEN NO ACTION UP TO THIS POINT TO RECALL THE PART. *TR

Mileage: 55,000

THE TIPM! I NEED TO SAY NO MORE. WE NEED A RECALL TO PROTECT US. *TR

Mileage: 62,000

AFTER SEVERAL INSTANCES OF THE CAR NOT STARTING FOR NO APPARENT REASON (I HAVE PUSH BUTTON IGNITION), I SUSPECTED AN ELECTRICAL PROBLEM. TODAY, UPON ARRIVING HOME AND SHUTTING MY VEHICLE OFF AND EXITING I FOUND THAT MY VEHICLES FUEL PUMP DID NOT SHUT OFF. IT CONTINUED TO RUN FOR 3 HOURS, UNTIL I PULLED THE FUSE THAT CONTROLS THE FUEL PUMP. THIS IS NOT AN UNCOMMON PROBLEM WITH CHRYSLERS TIPM IN 2011 DURANGO MODELS, AS WELL AS OTHER CHRYSLER MODELS USING THE SAME MODULE. THE DANGER THAT A DEFECTIVE TIPM PRESENTS IS QUITE SIGNIFICANT, ESPECIALLY TO THOSE WHO USE THEIR SUV TO TRANSPORT THEIR SMALL CHILDREN. IT IS INCREDIBLY UNSAFE TO NOT ADDRESS THE FAULTY NATURE OF A SYSTEM THAT CONTROLS THE ELECTRICAL STIMULUS OF A VEHICLE, AND COULD POTENTIALLY DEPLOY AIRBAGS IN A NON LIFE THREATENING SCENARIO OR STALL THE ENGINE, OR PRESENT ANOTHER DEFECT AT AN INOPPORTUNE TIME THAT WOULD RESULT IN INJURY. THE AUDITING OF THESE DEFECTIVE SYSTEMS SHOULD BE A PRIORITY AND I MOST DEFINITELY DO NOT FEEL SAFE TRANSPORTING MY FAMILY IN THIS VEHICLE, GIVEN THE HIGH VOLUME OF COMPLAINTS AGAINST THE ELECTRICAL AND TIPM SYSTEM. CHRYSLER HAS A RESPONSIBILITY TO INVESTIGATE THESE ISSUES AND RECTIFY THE PROBLEMS THAT THEIR NEGLIGENCE HAS PRESENTED TO TRUSTING CONSUMERS. I THOUGHT THE AUTOMOTIVE INDUSTRY REALIZED THAT SAFETY OVER PROFITS WAS OF MONUMENTAL IMPORTANCE, NOT ONLY FOR THEIR PROFIT MARGIN BUT FOR THEIR REPUTATION. I'M PRETTY SURE NO ONE HAS FORGOTTEN THE FORD PINTO, IT IS A PRIME EXAMPLE IN ALL BUSINESS MANAGEMENT LITERATURE OF HOW NOT TO OPERATE IN AN ETHICAL MANNER. CHRYSLER IS OPENLY NEGLECTING THE RESPONSIBILITY THEY HAVE TO PROVIDE A RELIABLE PRODUCT TO THEIR CONSUMER, AS PROVED BY MY INQUIRES TO THEIR ORGANIZATION. TIPM IS DEFECTIVE, IT NEEDS TO BE REPLACED ON A MASS SCALE, AND CHRYSLER IGNORES THE POTENTIAL AND ACTUAL DAMAGES. *TR

Mileage: 67,250

THE TRUCK WILL NOT TURN OVER OR START. IT HAS BEEN TOWED TO THE SHOP 3 TIMES DUE TO THIS. NOTICED THAT WHEN THE TRUCK DOES NOT WANT TO START, THE TRUCK IS HAVING ISSUES WITH CHANGING GEARS - EXAMPLE IS GOING INTO REVERSE, THERE IS A HUGE THUMP, THE TRUCK WILL NOT MOVE, AND THEN ALL OF A SUDDEN WILL GO WHEN IT WANTS TO. THEN THE STARTING ISSUES BEGIN. ONCE THAT TRUCK IS NOT IN THE "MOOD" TO START, IT WILL NOT DO ANYTHING FOR ME. THE BATTERY IS GOOD BECAUSE ALL ACCESSORIES COME ON, BUT THE TRUCK WILL NOT TURN OVER. THE SHOP DOES NOT GIVE ME A REASON FOR THE ISSUE, BUT JUST TRIES DIFFERENT THINGS. ONE WAS TRANSMISSION FLUSHED, THE OTHER WAS A COMPUTER RESET AND IT'S IN THE SHOP AGAIN WHILE I WAIT TO FIGURE THIS ONE OUT. *TR

Mileage: 4,532

I HAVE TAKING MY TRUCK TO THE DEALERSHIP 3 TIMES NOW AND STILL HAVE A STARTING ISSUE. THEY REPLACED THE WIN MODULE AND THAT DID NOT WORK. THEY READ SOME CODES FROM IT AND DID NOTHING. I WAS MAKING A RIGHT HAND TURN FROM A LIGHT LAST WEEK AND I WENT TO HIT THE GAS AND THE SUV JUST STALLED. ALSO THE OTHER DAY I WAS SITTING IN LINE AT A DRIVE THROUGH AND IT JUST WENT OFF. IT IS VERY HARD TO GET IT TO START 95% OF THE TIME. IT TAKES ME 10 TO 15 MINS EVERY MORNING TO GET IT STARTED. *JS

Mileage: 86,000

WHEN THE KEY IS PUT INSIDE THE IGNITION, IT TAKES A COUPLE OF TRIES FOR THE ENGINE TO START (IF AT ALL) AFTER FAILING MULTIPLE TIMES. AFTER IT STARTS, SOMETIMES THE ENGINE SHUTS DOWN COMPLETELY WHEN I AM DRIVING AT 30+MPH AND WHEN I HIT A STOP SIGN/RED LIGHT! THIS IS VERY DANGEROUS AND NEEDS TO BE FIXED! *JS

Mileage: 28,100

DEFECTIVE TIPM. I'M POSTING THESE COMMENTS SHORTLY AFTER RECEIVING A CALL FROM MY LOCAL DODGE SERVICE CENTER ADVISING ME OF THE CAUSE OF MY VEHICLE NOT STARTING. IF THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY MANY CHRYSLER OWNERS (TIPM), THEN I FIND IT SHAMEFUL THAT CHRYSLER HAS NOT IMPLEMENTED A FIX. FORTUNATELY I HAVE AN EXTENDED WARRANTY TO COVER THE REPAIR, BUT I DISLIKE HAVING TO USE IT FOR A KNOWN PROBLEM. UPDATED 4/24/2015 *JS

Mileage: 60,400

VEHICLE EXTREMELY HARD TO START - CAN SPEND OVER 10 MINUTES PUSHING START BUTTON WITH NO SUCCESS. FUEL PUMP REMAINS ON WHEN VEHICLE IS OFF AND PARKED. I AM NOT COMFORTABLE DRIVING THIS VEHICLE WITH THESE PROBLEMS, AS I CAN BE STRANDED ANYWHERE WHEN THE VEHICLE WON'T START. *TR

Mileage: 42,000

VEHICLE DOES NOT START. AND, WHEN IT STARTS IT STALLS. TOTALLY INTEGRATED POWER MODULE IS FAULTY AND DOES NOT SEND ELECTRICITY TO THE FUEL PUMP, THUS STARVING THE ENGINE. AFTER A MONTH THE CAR IS TOTALLY UNUSABLE. *TR

Mileage: 48,500

CAR HAS PROBLEMS STARTED. BUT NOT ALWAYS. *TR

Mileage: 44,217

TIPM MODULE IS STARTING TO FAIL. VEHICLE IS CURRENTLY HAVING ISSUES STARTING. *TR

Mileage: 40,237

FROM THE PURCHASE OF THE DURANGO I HAVE HAD ISSUES WITH THE KEY FAB NOT BEING RECOGNIZED, NOT STARTING, AND THE REAR CAMERA NOT WORKING. THREE WEEKS AGO I PUT THE CAR IN REVERSE AND IT STARTED TURNING OVER (TRYING TO START AGAIN, WHILE ON). SINCE ITS A PUSH BUTTON START I TRIED TO TURN IT OFF AND TRIED FOR ABOUT 5 MINUTES BEFORE IT FINALLY WOULD GO BACK INTO PARK AND TURN OFF. I HAVE BEEN IN CONTACT WITH TWO DEALERS FOR THE DURATION OF THE ISSUE AND BOTH HAVE EITHER IGNORED THE PROBLEM OR CHARGED ME TO FIX SOMETHING. THE MOST RECENT WAS HAVING A "NO START SITUATION" WHERE THE FUEL RELAY NEEDED TO BE REPLACED. SUPPOSEDLY THIS WAS GOING TO FIX ALL MY PROBLEMS. THE DAY AFTER GETTING THE CAR BACK, IT FAILED. NO START WHILE SITTING IN FRONT OF A CUSTOMERS HOUSE. AND OF COURSE, THE THREE WARRANTY'S I HAVE DO NOT COVER THE ISSUE AND SINCE THEY NEVER "DIAGNOSED" THE PROBLEM WHEN I BROUGHT IT IN DAYS AFTER PURCHASE I AM TO PAY ALL OUT OF POCKET FEES. *TR

Mileage: 29,000

WHEN ATTEMPTING TO USE THE PUSH BUTTON IGNITION TO START THE VEHICLE, THE VEHICLE CRANK OVER TO START AND THEN STUTTER OUT OR CRANK TO START AND GET STUCK CRANKING UNTIL OPERATOR SHUT IT DOWN- SOMETIMES WOULD NOT SHUT DOWN IMMEDIATELY BUT KEEP STUTTERING FOR A SHORT PERIOD OF TIME. UPON BRINGING TO DEALERSHIP, THE MECHANIC IDENTIFIED ISSUES W/ LARIANT #5 STATING NEED TO BE REPLACED WITH THE NEW STYLE LARIANT #6. DEALERSHIP INFORMED ME- NOT COVERED UNDER ANY TYPE OF WARRANTY. WHY NOT? WHAT IS WRONG WITH LARIANT #5 THAT NEEDED TO BE UPGRADED TO A NEW VERSION? AFTER RESEARCHING ONLINE, MULTIPLE OWNERS OF THE 2011 DURANGO HAVE REPORTED ISSUES OF THIS SAME PART. AN INVESTIGATION NEEDS TO BE PERFORMED ON THIS FAULTY PART FROM THE FACTORY. DODGE IS AWARE OF THIS SAFETY ISSUE AND HAS DONE NOTHING TO RESOLVE AND NO RECALL HAS BEEN ISSUED. THIS HAS RESULTED IN HEAVY CONSUMER OUT OF POCKET COSTS FOR A NEWER VEHICLE. *TR

Mileage: 45,926

WOKE UP THE DAY BEFORE THE FOURTH OF JULY AND GOT MYSELF AND THE KIDS READY TO TRAVEL OUT OF TOWN. LOADED EVERYONE IN THE CAR AND THE TRUCK WOULDN'T START. I PUSHED THE BUTTON AND IT ACTED LIKE IT WOULD START BUT IT WOULD NEVER TURN OVER. I TRIED FOR TWENTY MINUTES AND COULD NOT GET IT STARTED. I HAD TO GET IT TOWED TO THE DEALERSHIP. THEY FIRST SAID IT WAS A WIRING AND IT WOULD BE COUPLE OF DAYS. BUT THEN THEY CALLED BACK TODAY AND SAID IT IS THE TIPM AND THEY ARE NOT SURE HOW LONG IT WILL BE BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL TAKE "AWHILE" TO GET IT IN. THIS IS MY ONLY VEHICLE TO GET ME TO WORK AND THREE KIDS TO ALL THE PLACES THEY HAVE TO BE. THIS IS GOING TO BE A HEADACHE AND THE PRICE WENT FROM 200 DOLLARS TO OVER 1,000 DOLLARS. I COULD TAKE THAT AND USE IT ON A DOWNPAYMENT FOR SOMETHING ELSE. CHRYSLER IS WAY OUT OF LINE ALLOWING CONSUMERS TO DEAL WITH A PROBLEM THAT THEY CREATED. *JS

Mileage: 71,200

ON SATURDAY MORNING I ATTEMPTED TO CRANK MY 2011 DODGE DURANGO MY PUSH START AND IT TRIED TO CRANK BUT WOULD NOT. I HAD TO REMOVE THE PUSH START BUTTON AND CRANK THE CAR MANUALLY, WHICH TOOK SEVERAL ATTEMPTS. AFTER I GOT IT STARTED I HAD NO MORE TROUBLE THAT DAY. ON SUNDAY THE PROBLEM GOT WORSE. IT AGAIN HAD TO REMOVE THE REMOTE START BOTTON BECAUSE THE CAR WOULD CONTINUOUSLY TRY TO START WITHOUT SUCCESS. WHEN WE WOULD GET THE CAR STARTED IT WOULD IMMEDIATELY DIE. AFTER SEVERAL ATTEMPTS AND PRESSING THE GAS WE WERE ABLE TO GET THE CAR STARTED. I BEGAN TO READ ONLINE AND FOUND THAT THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE AND THAT IT IS A FUALTY TIPM. I CONTACTED THE DODGE DEALER AND HAVE AN APPOINTMENT TO TAKE MY CAR IN. NOT HAPPY!! *JS

Mileage: 44,000

MY 2011 DODGE DURANGO HAS BEEN HAVING TROUBLE STARTING OVER THE PAST FEW DAYS. IT WOULD NOT START AND JUST KEPT TRYING TO TURN OVER. EVENTUALLY AFTER A FEW ATTEMPTS IT WOULD START. THEN TODAY IT STARTED AND AFTER I LEFT THE HOUSE AND WAS DRIVING WITH MY 3YR OLD IN THE CAR, THE DURANGO STALLED IN THE MIDDLE OF THE ROAD. THANKFULLY I WAS APPROACHING A STOP SIGN SO I WAS NOT GOING VERY FAST. IT STARTED UP AGAIN BUT NOW TONIGHT IT SOUNDS LIKE THERE IS A FAN RUNNING UNDER MY CAR, AND THE CAR IS OFF. I AM VERY CONCERNED ABOUT ALL OF THE THINGS I HAVE BEEN READING ABOUT THIS ISSUE AND I BELIEVE THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESSED IMMEDIATELY!!!! *TR

Mileage: 37,000

PROBLEMS I'VE SEEN OVER THE LAST YEAR THAT SEEM TO BE RELATED TO FAULTY TIPM: - FAILURE TO DETECT KEY - THINKS KEY HAS LEFT VEHICLE - REMOTE START DISABLED - FAILURE TO START VEHICLE - "KEY BATTERY LOW" MESSAGE (KEY BATTERIES ARE IN FACT FULL CHARGE) - WHILE DRIVING: - BATTERY LIGHT COMES ON (NEARLY EVERY TIME THE VEHICLE IS DRIVEN) - ENTIRE DASH 'REBOOTS' OR RESETS COMPLETELY - HAVE HAD ALTERNATOR AND REMOTE START MODULE REPLACED (UNDER WARRANTY) - PAID TO HAVE BATTERY REPLACED AT ABOUT 2.5 YEARS INTO OWNERSHIP NOT ONCE HAS ANY SERVICE PERSON EVEN MENTIONED TIPM. *TR

Mileage: 31,700

WHILE DRIVING 65 MPH ON A HIGHWAY, MY DURANGO CITADEL STALLED IN TRAFFIC, ALMOST CREATING A HORRIBLE ACCIDENT. *TR

Mileage: 26,000

ON JUNE 20, 2014, MY DODGE DURANGO CITADEL STALLED IN TRAFFIC AT 50 MPH, ALMOST CAUSING A HORRIBLE ACCIDENT. THIS WAS THE 2ND TIME IT HAD OCCURRED. I COASTED THE VEHICLE TO A SIDE STREET. *TR

Mileage: 27,000

THE TRUCK DON'T START IS A PROBLEM WITH THE PUSH START

Mileage: 41,000

DURANGO HAD A DIFFICULT TIME STARTING, IT WOULD TAKE SEVERAL ATTEMPTS TO START ESPECIALLY AFTER SITTING OVER NIGHT OR DURING THE WORK DAY. BEFORE I COULD GET IT TO A DEALERSHIP, THE TRUCK FAILED TO START (THANKFULLY I WAS AT HOME) AND WE HAD TO HAVE THE TRUCK TOWED TO THE DEALERSHIP. AFTER ROUGHLY 2 WEEKS THE TIPM WAS REPLACED/REPAIRED AND I PICKED UP THE TRUCK ON 6/10/14. THE TRUCK NOW STARTS FINE, HOWEVER, THE SIGNAL LIGHTS DO NOT WORK, NOW- AND THE FOG LIGHTS FLASH WHEN THE SIGNAL LIGHTS ARE SUPPOSED TO BE ON! IN MANY CASES I HAVE HEARD THIS ALSO AFFECTS MY BRAKE LIGHTS!! MY LEGAL VEHICLE IS NOW ILLEGAL AND NOT AT MY OWN FAULT BUT THROUGH CHRYSLER/DODGE. *TR

Mileage: 55,000

MY 2011 DODGE DURANGO CRANKS BUT WONT TURN OVER AFTER SEVERAL TRIES IT WOULD START AND AFTER A FEW DAYS IT JUST WOULDN'T TURN ON AT ALL.SO I HAD TO CALL A TOW TRUCK TO TOW IT IN TO DEALERSHIP.STILL HAD EXTENDED WARRANTY ON MY DURANGO SO I TOOK IT BACK TO DEALERSHIP AND THEY INFORMED ME THEY WOULD HAVE TO REPLACE MY TIPM AND ALL I HAD TO PAY WAS MY DEDUCTIBLE.SO I PICKED IT UP WHEN THEY FIXED IT. DROVE IT HOME AND PUT ABOUT 30 MILES ON IT AND MY ENGINE LIGHT CAME BACK ON SO I CALLED AND THEY HAD ME TAKE IT BACK THE NEXT MORNING NOW THEY SAID IT WAS AN IGNITION COIL AND EXPECTED ME TO PAY MY DEDUCTIBLE AGAIN. AFTER SOME DISCUSSION THEY WAVED TO FEE.AND I RECEIVED MY CAR BACK AFTER ANOTHER DAY IN A HALF. I DROVE IT HOME AND AS I GOT THERE WE NOTICED THE RIGHT FRONT TURN SIGNAL DIDN'T WORK INSTEAD MY FOG LIGHTS WOULD BLINK SO I CALLED DEALERSHIP AND THEY SAID THEY NEEDED SOME CODES TO REPROGRAM THE TURN SIGNAL. I HAD ONLY PUT ABOUT 15 MILES ON IT SINCE I PICKED IT UP AND MY ENGINE LIGHT IS BACK ON AGAIN. SO HERE I GO 4TH DAY BACK TO DEALERSHIP AND ITS SO FRUSTRATING THAT NO ONE CARES AFTER SO MANY COMPLAINTS ON THIS PART (TIPM).I GUESS THEY ARE WAITING TILL SOMEONE GETS HURT OR DIES. LIKE THE CASE WITH GM AND THERE FAULTY IGNITION SWITCH. I WAS LUCKY MY DURANGO STOPPED WORKING IN MY DRIVEWAY AND NOT ON THE ROAD CAUSE I HAVE 3 SMALL CHILDREN AND THEY ARE ALWAYS WITH ME.JUST PRAY TO GOD THAT NOTHING HAPPENS TO MY CHILDREN. *TR

Mileage: 47,500

CAR JUST SHUT OFF WHILE PULLING OUT INTO A BUSY INTERSECTION, WOULD NOT RESTART. THE STARTER WOULD ENGAGE BUT IT WOULD NOT START THE CAR...CAR ENGINE WOULD SPUTTER CONTINUOUSLY. LOSS OF POWER, AND ELECTRICITY. ALMOST CAUSED ME TO GET HIT FROM THE SIDE WHILE MY 2 KIDS WERE IN BACK SEAT!!!!!! THE OTHER CAR SLAMMED ON BREAKS STOPPING MERE INCHES FROM THE DRIVER-SIDE. A 5 CAR PILE UP BEHIND HIM OCCURRED DUE TO THIS MATTER! A GENTLEMAN PUSHED ME TO THE SIDE OF THE ROAD WHERE I WAITED FOR A TOW TRUCK. BEFORE THE TOW TRUCK ARRIVED I RESEARCHED PROBLEMS THIS VEHICLE ONLY TO FIND THAT I'M NOT THE ONLY ONE THAT HAS HAD THIS HAPPEN!!!!! AFTER THE CAR WAS TURNED OFF FOR A WHILE, I TRIED TO START IT AND IT WOULD START AFTER SEVERAL ATTEMPTS AND MY PUMPING THE GAS PEDAL TO KEEP IT AT A IDLE UNTIL THE ENGINE CAUGHT ON THAT IT WAS SUPPOSED TO BE RUNNING. I AVOIDED THE TOW FINE BUT DROVE MY CAR TO THE AUTOZONE 1/2 MILE UP THE ROAD (SAME SIDE OF THE ROAD...TOO SCARED TO CROSS INTERSECTIONS). THERE WAS NO DIAGNOSTIC CODE FOUND, WHICH COME TO FIND OUT IS ALSO COMMON WHEN THE TIPM IS FAULTY! EVERY TIME 3 OUT OF 5 TIMES I TRY TO START MY CAR I HAVE TO GO THROUGH THE SAME THING. THIS CAR IS NOT SAFE AND IT NEEDS TO BE FIXED ASAP. I HAVE A FAMILY AND A JOB THAT NEED THIS CAR TO OPERATE EFFICIENTLY. *TR

Mileage: 62,040

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE TURNING SIGNALS WOULD NOT OPERATE, THE VEHICLE WOULD STALL SPORADICALLY AND THE WOULD OCCASIONALLY FAIL TO ACCELERATE. THE VEHICLE WOULD OPERATE NORMALLY ONCE RESTARTED AFTER STALLING, BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT REMEDIED. THE CONTACT ALSO INDICATED THAT THE REAR HATCH WOULD INDEPENDENTLY OPEN AND THE DOOR LOCKS WERE ALSO MALFUNCTIONING. THE CONTACT BECAME LOCKED IN THE VEHICLE FOR 20 MINUTES BEFORE THE POWER DOOR LOCKS BECAME OPERABLE. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER DIAGNOSED WITH A 4-WHEEL LOW LOCK SWITCH FAILURE WHEN IT ROLLED DOWNHILL WHILE SECURED IN PARK. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 41,000

WONT START JUST CRANKS AND WONT TURN OVER. IF START AFTER SEVER TIMES LOST COMPRESSION AND SHUT DOWN EVEN DRIVING IT. TREMBLING AND SHAKING WHEN ITS STARTS IF ITS STARTS. NOT TO ABLE TO START,SHUT OFF WITHOUT WARNINGS. *TR

Mileage: 51,129

VEHICLE WOULD NOT START, WOULD START THEN IT WOULD SHUT OFF WITHIN A FEW SECONDS OF BEING ON, THIS WOULD BE REPEATED SEVERAL TIMES BEFORE THE VEHICLE WOULD STAY ON AND WE COULD DRIVE IT. SOMETIMES IT WOULD BE FINE FOR THE REST OF THE DAY, OTHER TIMES IT WOULD BE A CONTINUED PROBLEM THROUGHOUT THE SAME DAY. THIS HAS BEEN ONGOING SINCE THE FIRST INCIDENT BACK IN APRIL 2014 . WE NOTIFIED THE DEALER THE PROBLEM STILL EXISTED, BUT THEY DID NOT FIND A SOLUTION. WE INFORMED THE DEALER OF PROBLEMS WITH THE TIPM MODULE AND THAT WE FELT THIS WAS THE PROBLEM, THE DEALER DENIED THIS WAS THE PROBLEM AND SAID THAT THE BATTERY WAS THE PROBLEM. WE ARE EXTREMELY CONCERNED THAT THE FUEL LINE RELAY REMAINS ACTIVE AND ENGAGED WHILE THE VEHICLE IS STANDING, THIS COULD BE POTENTIALLY LIFE THREATENING IF IT WERE TO BE REAR ENDED OR HIT BY A MOVING VEHICLE. WE ARE CONCERNED THAT OUR CHILDREN, ANYONE IN THE VEHICLE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WERE TO HAPPEN. WITH HUNDREDS OF COMPLAINTS FROM CONSUMERS WITH CHRYSLER/DODGE VEHICLES EXPERIENCING THE VERY SAME PROBLEM AND WITH A NATIONAL BACK ORDER ON THE VERY PART THAT NEEDS FIXING, WE FIND IT UNCONSCIONABLE THAT THERE HASN'T BEEN A RECALL!! *TR

Mileage: 50,146

THE VEHICLE STARTED SMOKING WHILE PARKED. VEHICLE WILL NOT START. IT WAS TAKEN TO A COLLISION CENTER, BUT THEY COULDN'T FIGURE OUT WHAT THE PROBLEM IS. THE VEHICLE WAS LATER TAKEN TO THE DODGE DEALER AND THEY STILL HAVE NOT DETERMINED THE PROBLEM OR CAUSE. THEIR GUESS IS THAT THERE WAS A SHORTAGE, OR PROBLEMS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULES) AND THEY ALSO HAVE NOT BEEN ABLE TO START THE VEHICLE. *TR

Mileage: 49,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THERE WERE SEVERAL ATTEMPTS BEFORE THE ENGINE WOULD START. THE FAILURE WAS A CONSTANT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. RK

Mileage: 45,000

I RECENTLY PURCHASED A 2011 DODGE DURANGO. I LOVE THIS VEHICLE. ONLY PROBLEM I HAVE ENCOUNTERED JUST RECENT, IS THE REAR AC. FOR SOME REASON, IT WILL TURN TO HIGH FAN SETTING AND THE HIGHEST TEMPERATURE POSSIBLE. THE REAR CONTROLS ARE ON COOL AND THE FAN IS SET TO LOW. I ALSO HAVE THE SAME SETTINGS FOR THE FRONT. I HAVE READ DIFFERENT FORUMS ONLINE AND SEEN SEVERAL PEOPLE TALKING ABOUT THIS MATTER. YESTERDAY MY DAUGHTER BEGAN TO CRY BECAUSE THE 3RD ROW WAS EXTREMELY HOT FROM THE HEATER BEING ON. DO YOU KNOW OF CHRYSLER IS AWARE OF THE POSSIBLE PROBLEM. PLEASE RESPOND IF YOU CAN ASSIST ME. *TR

Mileage: 44,400

I WAS THE EXTREMELY PROUD OWNER OF A 2011 DODGE DURANGO. BY FAR THE BEST VEHICLE I HAVE EVER OWNED. ON JANUARY 11, 2014 WHILE ON OUR WAY HOME WITH OUR (2) CHILDREN, WE WERE HEADING DOWN A MOUNTAIN COMING INTO A TURN. IT WAS FOGGY THAT NIGHT AND UNSURE IF THERE WAS ICE ON THE ROAD I WAS DRIVING A MAXIMUM SPEED OF 20 MILES AN HOUR. I DRIVE THIS ROAD EVERY DAY, AS I HAVE FOR THE PAST 25 YEARS. WHEN I STARTED TO APPLY MY BRAKES, THEY LOCKED UP/GRABBED AT WHICH POINT WE STARTED TO GAIN SPEED AND WENT DIRECTLY INTO A GUARD RAIL ULTIMATELY TOTALING MY VEHICLE. I THANK ALL THAT IS GOOD IN THIS WORLD THAT NO ONE WAS SERIOUSLY INJURED, BUT EXTREMELY TERRIFIED AND THANKFUL THAT WE WERE NOT GOING ANY FASTER. THIS WAS THE WORST NIGHT OF MY LIFE AS WE STOOD IN THE MIDDLE OF THE NIGHT A LONG THE ROAD WAITING FOR HELP. THE PSP DID NOT SHOW UP FOR ABOUT 2 HOURS AND ONCE THE TOW TRUCK GOT THERE WE HAD TO WAIT EVEN LONGER. I HAVE TO ASK MYSELF IF KNOWING ABOUT THE POSSIBILITY OF BRAKE CORROSION MAY HAVE PREVENTED THIS ACCIDENT. I KNOW VEHICLES ARE REPLACEABLE, BUT AS I SAID THIS WAS THE BEST VEHICLE THAT I HAVE EVER HAD AND I MISS IT TO THIS DAY. *TR

Mileage: 37,000

JUNE OF 2013, ENGINE START PROBLEMS, CRANK AND NO START, OR CRANK AND RUN VERY ROUGH -- SEVER MISFIRES. COMPLAINED TO DEALER, NO CODES, SO THEY SAY NO PROBLEM. PROBLEM BECAME MORE SEVERE, RECORDED VIDEO AND AUDIO OF THE PROBLEM ON MY PHONE. ALSO HAD ISSUE WITH SIRIUS/XM LOOSING ALL STATION PRESETS, AND THE VEHICLE WOULD LOOSE CONNECTION WITH THE KEY FOB. COULD BE POWER ISSUE. THEY OPTED TO REPLACE THE FUEL PUMP WITH NO DIAGNOSTICS TO CONFIRM THAT THIS WOULD CORRECT THE PROBLEM. AFTER THE FUEL PUMP WAS REPLACED TOOK THE VEHICLE HOME, NEXT MORNING IT WOULD CRANK AND NOT START. THE VEHICLE WAS TOWED TO THE DEALER, EVENTUALLY THE TIPM (TOTALLY INTEGRATED POWER MODULE) WAS REPLACED. AT LEAST ONE ISSUE WITH THE TIPM HAS BEEN SUBSTANDARD SOLID STATE RELAYS INSIDE THE MODULE. THIS FUNDAMENTAL FLAW HAS SEEMED TO CAUSE A FLOOD OF PROBLEMS ACROSS THE CHRYSLER PRODUCT LINE WITH A WIDE RANGE OF SYMPTOMS. DUE TO THE WIDE RANGE OF SYMPTOMS, VERY POOR BUILT IN DIAGNOSTICS, AND THE INABILITY OR UNWILLINGNESS OF SERVICE DEPARTMENTS TO PROPERLY DIAGNOSE PROBLEMS, THIS HAS LED TO UNDER REPORTING OF TIPM ISSUE. PLEASE ASK FOR DATA FROM CHRYSLER REGARDING TIPM REPLACEMENTS FOR MODEL YEARS SINCE ITS INTRODUCTION. I STILL HAVE INTERMITTENT PROBLEM WITH ENGINE STARTING AND RUNNING VERY ROUGH (SEVERE MISFIRES), NO CODES ALONG OTHER ELECTRICAL PROBLEMS. THIS VEHICLE IS NOT SAFE IF THE SYSTEMS OF THIS VEHICLE DO NOT OPERATE PROPERLY AND IN UNISON. THE TIPM IS AN ACHILLES HEEL THAT POSES A SIGNIFICANT DANGER TO DRIVERS AND THE MOTORING PUBLIC. *TR

Mileage: 45,000

VEHICLE HAD PROBLEMS STARTING EARLIER IN THE DAY. APROX 3AM NEIGHBORS KNOCKED ON OUR WINDOWS SAYING IT WAS ON FIRE. FIRE DEPT PUT FIRE OUT WHICH STARTED IN ENGINE COMPARTMENT. TOTAL LOSS. *TR

Mileage: 52,000

TIPM WAS REPLACED AND VEHICLE STARTED TO DO THE SAME SIMILAR THINGS, HOWEVER, THIS TIME IT LOCKED MY 9 YR. OLD DAUGHTER IN THE VEHICLE WITH IT RUNNING AND THE KEY FOB WAS IN THE VEHICLE. SHE HAD TO UNBUCKLE AND LET ME IN. THE ELECTRICAL SYSTEM STILL HAS A MIND OF ITS OWN, STALLS IN ROAD AT DIFFERENT SPEEDS, ALSO WHILE DRIVING IT ACTS LIKE THE ENGINE IS SHUTTING OFF THEN IT COMES BACK, AND CONTINUES THIS PROCEDURE A FEW TIMES UNTIL IT FINALLY COMES BACK TO LIFE. 4LOW HAS NOT PROPERLY WORKED EVER, AND IS A DANGER WHEN IN AN EMERGENCY SITUATION, AND YOU NEED IT. THEY SAY THEY HAVE REDESIGNED THE 4LOW, EVIDENTIALLY THERE ARE PROBLEMS WITH IT. THE DEALERSHIP, SHEETS, SAYS THERE'S NOTHING WRONG WITH THE PART AGAIN.VEHICLE STARTS AND DIES, STALLS IN ROAD, ACTS LIKE IT'S GOING TO STALL AND COMES BACK, CONTROLS INSIDE VEHICLE DO WHATEVER THEY WANT TO DO WHEN THEY WANT TO. FRONT SIGNAL LIGHT KEEPS BLOWING, AND WILL NOT TAKE A BULB, IT BLOWS THEM OUT EVERY TIME, SO WHEN BLINKER IS TURNED ON THE FOG LIGHTS FLASH UP FRONT, LIKE HAZARD FLASHERS. THE BACK PASSENGER BULB HAS BEEN REPLACED MANY TIMES, AND FOR NOW THEY ARE THE ONLY SIGNALS WORKING, EXCEPT FOR THE ONES ON THE MIRRORS. FUEL PUMP STAYS ON SOMETIMES AFTER VEHICLE IS SHUT OFF. BASICALLY THE VEHICLE IS STILL A DANGER TO ANYONE INSIDE IT, AND TO ANYONE ON THE ROAD, DUE TO THE FACT THAT IT CAN CAUSE AN ACCIDENT AT ANY GIVEN TIME. THE VEHICLE LOCKED UP IN 4LOW/TOW-HAUL MODE, AND THEN THE ENTIRE TRANSMISSION LOCKED UP. HAD TO COME HOME APPROX. 1-2 MILES AT A VERY LOW SPEED, WITH HAZARD LIGHTS ON, AND THEN HAD TO COAST IN DRIVEWAY BECAUSE THE TRANSMISSION HAD NO GEARS, AND LOCKED UP. DODGE REALLY NEEDS TO RECALL THIS. IF THEY DESIGNED THIS VEHICLE CORRECTLY THE FIRST TIME NONE OF THE MAINTENANCE WOULD BE NECESSARY, AND WE WOULD NOT HAVE HAD TO CALL DODGE SO MANY TIMES. IF THE PROBLEM WAS NOT RECURRING THE ISSUE WOULD BE RESOLVED. *TR

Mileage: 49,217

WHILE DRIVING 35 MPH THE BATTERY LIGHT ILLUMINATED, THE DASHBOARD LIGHTS STARTED GOING ON AND OFF, AND THE WINDSHIELD WIPERS ACTIVATED. THE CAR THEN LOST ALL POWER, ACCELERATION, AND POWER STEERING. THE CAR WAS TOWED TO MY MECHANIC WHO DIAGNOSED A FAILED ALTERNATOR. AFTER THE ALTERNATOR WAS REPLACED, THE CAR STILL WOULD NOT FUNCTION PROPERLY. THE CAR THEN HAD TO BE TOWED TO THE NEAREST DEALER WHO DIAGNOSED A POWERTRAIN CONTROL MODULE FAILURE(PCM). THE PCM WAS ON BACKORDER BUT PART WAS RECEIVED 1 WEEK LATER. THE PCM HAD TO BE REPLACED AND REPROGRAMMED. DODGE REFUSES TO TAKE RESPONSIBILITY FOR THE ALTERNATOR THAT FAILED DUE TO THE FAULTY PCM. *TR

Mileage: 43,000

TIPM FAILURE. VEHICLE WILL NOT START. DODGE REFUSES ANY ASSISTANCE WITH REPAIR OF OVER $1200. CLASS ACTION LAWSUIT BY [XXX] HAS BEEN STARTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 73,000

TRIED TO START VEHICLE AND IT WOULD NOT START AND THE SMELL OF BURN WIRING THIS HAPPEN SEVERAL TIMES. I SEEN THE CHECK ENGINE APPEAR AND DISAPPEAR I THOUGHT MAYBE OXYGEN SENSOR, OR LOOSE WIRE. SO DURING THE HOLIDAYS NOVEMBER THE VEHICLE CEASE TO START AND THE VEHICLE RADIO AND AIR BAG LIGHT CONTINUE TO OPERATE OFF AND ON. I CONTACTED A DEALER WHO STATED THAT THEY WOULD WORK ON THE VEHICLE AFTER THE HOLIDAY JANUARY 9 2014 BUT CHANGE IT TO THE 21 OF JANUARY SO I CONTACTED CHRYSLER DODGE CORP AND THEY GAVE ME A CASE NUMBER AND I STATED THAT OTHERS HAD THE SAME PROBLEM AND WAS THERE A RECALL. THEY SENT ME TO THE STEALERSHIP TO GET IT CHECK OUT. THEY STATED THAT IT WOULD TAKE THEM A WHILE TO CHECK IT OUT ONE DAY AND THEY SAID THEY FIXED THE PROBLEM (TIP MODULE) AND THAT I SHOULD PAY FOR IT AND IF NOT THEY WILL CHARGE ME 45 DOLLARS A DAY IF I DID NOT PICK IT UP. I STATED THAT I AM WAITING FOR THE DODGE CORP TO HELP WITH THE BILL. THEY THEN STATED THEY ARE NOT GOING TO HELP AND IF I DON'T PAY THEY WILL ENFORCE THEIR EXTRA MONIES FOR HAVING IT THERE. I THOUGHT THEY WANTED CUSTOMERS NOT CHASE THEM AWAY. GO FIAT. *TR

Mileage: 34,000

2011 DODGE DURANGO... TROUBLE STARTING. WE PURCHASED IT NEW IN MARCH OF 2011. WE HAVE BEEN HAVING THIS PROBLEM SINCE JUNE 2013. IT TAKES 8-15 TRIES TO GET THE CAR STARTED. IT KEEPS GETTING WORSE. MY CAR ALSO HAS A "FAN SOUND" AFTER IT IS TURNED OFF. IT RUNS DOWN THE BATTERY AND BATTERY DIES EVERYDAY. *TR

VEHICLE HAS DIFFICULTY STARTING AND WILL JUST CONTINUE TO CRANK BUT NOT START. IT TAKES SEVERAL TRIES TO GET IT TO START. IT SEEMS TO BE THE TIPM MODULE. *TR

Mileage: 32,400

VEHICLE IS HAVING ISSUES STARTING, EITHER BY REMOTE START OR BY PUSHING THE START BUTTON. THERE HAVE BEEN MANY DOCUMENTED CASES OF THIS ON THE 2011 MODEL YEAR. ALL HAVE BEEN ATTRIBUTED TO THE FAILURE OF THE "TOTALLY INTEGRATED CONTROL MODULE" TICM. CONTACTED THE DEALERSHIP THEY SAY IT IS NOT UNDER WARRANTY AND THERE IS NO RECALL FOR IT EITHER. THE DEALERSHIP STATES REPAIRS HAVE TO BE PAID BY ME. *TR

Mileage: 38,000

THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 - 8 MINUTES OF TRYING, IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 - 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR

Mileage: 35,237

ABOUT 2 MONTHS AGO (AT AROUND 50000 MILES), I STARTED EXPERIENCING PROBLEMS WITH STARTING THE VEHICLE. IF I USED THE PUSH BUTTON, IT WOULD JUST KEEP TRYING TO TURN OVER BUT WOULDN'T START. I REMOVED THE BUTTON, THINKING THAT MAY HAVE SOMETHING TO DO WITH IT BUT IT DIDN'T HELP THE PROBLEM HAS CONTINUED TO GET WORSE, AND TODAY, IT TOOK APPROXIMATELY 20 TRIES TURNING THE KEY TO FINALLY GET IT TO START. FOR A FEW DAYS I WAS ABLE TO START IT BY REMOTELY STARTING IT, BUT NOW THAT DOESN'T WORK EITHER. ABOUT TWO WEEKS AGO, I DID TAKE IT TO THE DODGE/CHRYSLER/JEEP DEALER WHERE IT WAS PURCHASED AND WHO HAS PERFORMED ALL MAINTENANCE ON THE CAR SINCE ITS PURCHASE. THEY COULD NOT GET IT TO "ACT UP" BUT GUESSED THAT IT IS THE TIPM AND QUOTED ME $1,067 TO REPAIR/REPLACE. I WAS TOLD THE PART ITSELF WAS $800. I WAS ALSO TOLD THAT CHRYSLER WAS WORKING ON SOME SORT OF BY-PASS THAT SHOULD BE AVAILABLE IN MARCH 2014, AND WILL BE MUCH CHEAPER. BASED ON THE FACT THAT EVERY DAY STARTING GETS MORE PROBLEMATIC, THERE IS NO WAY I CAN WAIT UNTIL MARCH TO REPAIR THE VEHICLE. EVERY DAY I WONDER IF THIS IS THE DAY IT WON'T START AT ALL. ON THE OTHER HAND, FROM WHAT I'M READING ONLINE, IT APPEARS I PROBABLY CAN'T GET THE PART ANYWAY, BECAUSE THERE ARE APPARENTLY SO MANY ORDERS FOR THIS PART, THAT IT IS ON BACK ORDER AND PEOPLE ARE WAITING MONTHS TO GET THE PART. I LIVE RURALLY AND HAVE TO HAVE A RELIABLE VEHICLE. I HAD A 2000 DURANGO THAT NEVER HAD ANY PROBLEMS LIKE THIS AND WAS THE MAIN REASON I BOUGHT THIS ONE. "BOUGHT" - MEANING I STILL HAVE OVER 3 YEARS OF PAYMENTS LEFT, AND AM FACING MAJOR REPAIR BILLS AS WELL, WHICH I CAN'T AFFORD. DISAPPOINTED IS A VERY POLITE WORD FOR HOW I'M FEELING RIGHT NOW. *TR THE CONSUMER REFERENCED RECALL # 14V530000. SHE IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE TIPM. UPDATED 02/04/15

Mileage: 50,000

VEHICLE HAVING ISSUES CRANKING, TAKES AWHILE TO GET IT STARTED, STALLS OUT WHILE DRIVING. *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TOTAL INTEGRATED POWER MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

Mileage: 50,000

THE PAST 2 MONTHS, MY VEHICLE HAS BEEN GIVEN ME PROBLEMS STARTING ENGINE- I TURN KEY TO START AND IT JUST CRANKS! IN OCTOBER, I BROUGHT TO DODGE DEALERSHIP AND THEY TOLD ME IT NEEDED A "SOFTWARE UPDATE"- THAT DIDN'T DO ANYTHING. IT RANDOMLY STARTS WHEN IT WANTS! THEN THE PAST WEEK IT GOT REALLY BAD- NOT STARTING AT ALL! BLACK FRIDAY LEFT TO SHOP EARLY IN MORNING- WOULDN'T START, SO TOOK HUSBAND'S TRUCK- GOT BACK AT NOON- TRIED AGAIN CAR STARTED- SO ME AND MY LITTLE GIRL WENT INTO TOWN- STOP AT TRAFFIC RED LIGHT- THEN LIGHT TURNED GREEN- PRESSED GAS TO GO AND NOTHING HAPPENED!!!! MY CAR RANDOMLY JUST TURNED OFF AT LIGHT! AS CARS HONKED FOR ME TO GO I HURRIED AND PUT CAR IN PARK AND PRAYED FOR IT TO CRANK- IT DID- AND DROVE STRAIGHT TO DEALERSHIP- AGAIN THEY SAID IT WAS AN SOFTWARE UPDATE! WELL ITS SUNDAY AND MY VEHICLE IS AT MY MOM'S BECAUSE IT WON'T START AT ALL! I'M READING A LOT OF COMPLAINTS OF TICM- THAT IS BACKORDERED- I WILL CALL DEALER TOMORROW - I REALLY LOVE MY DURANGO AND HOPE IT CAN BE FIXED. *TR

Mileage: 40,000

THE 2011 DURANGO WONT START. A BAD TOTALLY INTEGRATED POWER MODULE. OVER 800 ON BACK ORDERED. SEEMS TO BE A SERIOUS PROBLEM AND SHOULD BE RECALLED AND REPLACED BY CHRYSLER. *TR

Mileage: 59,600

MY VEHICLE (2011 DODGE DURANGO) STARTED TO NOT TURN OVER WHEN GOING TO START. IT ALMOST FELT LIKE THERE WAS NO GAS GETTING TO THROUGH. IT EVENTUALLY STARTED AFTER 3 TRIES. THE NEXT MORNING IT WAS WORSE AND TOOK 5 TRIES FOR IT TO EVENTUALLY START. AFTER TAKING IT TO A DODGE DEALERSHIP THE TOLD ME IT WAS THE FUEL PUMP AND I WOULD NEED TWO NEW PUMPS. I DECIDED TO TAKE THE VEHICLE TO MY LOCAL MECHANIC. HE INFORMED ME IT WAS ACTUALLY THE TOTALLY INTEGRATED POWER MODULE (TIPM). WHEN I WENT BACK TO THE DEALERSHIP TO INFORM THEM THEY MISDIAGNOSED THE PROBLEM AND IT WAS THE TIPM, THEY INFORMED ME THAT THERE WAS A 700+ WAITING LIST TO GET THIS UNIT, WOULD COST $1200 AND IT WOULD LIKELY TAKE 2-3 MONTHS TO GET IT. NO HELP WAS EXTENDED IN THE FORM OF A LOANER CAR OR HELPING PAY FOR A RENTAL. WHEN THIS HAPPENED I ACTUALLY HAD A 2014 DURANGO IN THE PROCESS OF BEING BUILT BUT THEY STILL DID NOT OFFER ANY HELP. I TOLD MY LOCAL MECHANIC ABOUT THE BACK ORDER ON THEN TIPM. HE THEN TOOK THE TIPM OUT AND SENT TO HIS COMPONENT GUY. HE ORDERED SOME PARTS AND SOLDERED THEM ON THE EXISTING TIPM. THIS TOOK A WEEK TO FINISH AND IS WORKING WITHOUT PROBLEM FOR A COST OF $400. WHY DODGE CHOOSES NOT HAVE SOMEBODY REPAIR THE ACTUAL TIPM LEADS ME TO BELIEVE ITS NOT AN HONEST DEALING. *TR

Mileage: 89,273

VEHICLE WOULD HESITATE TO START, AFTER SEVERAL TRIES IT WOULD START. ON 11/11/13 WHEN THE CRUISE CONTROL WAS SET IT ACCELERATED BY ITSELF. I WAS TRYING TO START IT ON 11/12/13 AND 11/13/13, WHEN IT FINALLY STARTED IT ACCELERATED TO 4 1/2 RPM, SO DROVE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS THE TIPM, WHICH ISNT AVAILABLE, BUT THERE ARE PARTS TO CORRECT THE PROBLEM. ONE PART WOULD BE AVAILABLE IN 4 BUSINESS DAYS AND THE WIRING PART WON'T BE AVAILABLE UNTIL 12/24/2013 ESTIMATED. THIS ID SUCH AN INCONVENIENCE! *TR

Mileage: 57,000

INCIDENT DATE START: 11/02/2013. THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 TO 8 MINUTES OF TRYING IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 TO 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT THE WIPERS ERRONEOUSLY ACTIVATED, AND THE CLIMATE CONTROLS AND DASHBOARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

HAVING PROBLEMS WITH PUSH START BUTTON AND REMOTE START WITH KEYFOB.....AT TIMES CAR CRANKS BUT IT DOESN'T TURN ON. HAVE TO TRY MANY TIMES BEFORE IT TURNS ON. *TR

Mileage: 18,900

THE VEHICLE FAILED TO START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. SUV WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IS AT DEALERSHIP WITHOUT AN ETA ON REPAIR. PART IS ON BACK ORDER. VEHICLE HAS 36800 MILES. *TR

Mileage: 36,842

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000.

Mileage: 55,000

THE VEHICLE WILL NOT START SOMETIMES. TOOK VEHICLE IN TO DEALERSHIP, AND IT DID NOT ACT THE WAY IT DID ON ME. SO THEY UPDATED THE SOFTWARE, THE VERY NEXT DAY THE VEHICLE WOULD NOT START REGULARLY. IT WOULD MAKE A NOISE LIKE IT WAS NOT GETTING ENOUGH GAS TO THE STATER. TOOK VEHICLE THE DEALERSHIP, THEN WAS TOLD IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE). THIS ITEM IS NOT COVERED UNDER WARRANTY. THIS IS CURRENTLY OUR ONLY MODE OF TRANSPORTATION. IT IS THE FAMILY VEHICLE, USED ALSO FOR WORK. THE DEALERSHIP TOLD US THAT IT WOULD COST AT LEAST $1,000 TO HAVE IT FIXED. HOWEVER, I PURCHASED THIS VEHICLE LEAST YEAR IN OCTOBER, THIS SHOULD NOT BE HAPPENING ON VEHICLE OWNED LESS THEN A YEAR. NOW THE PART FOR THE VEHICLE IS NOT AVAILABLE AND I HAVE A USELESS VEHICLE SITTING IN MY DRIVEWAY AND CAN'T DRIVE OR MOVE IT. THIS SHOULD BE ON RECALL!!!!!! AND CONSUMERS SHOULD BE REIMBURSED FOR THEIR SUFFERING FROM CHRYSLER. I THINK THAT IT IS TIME THAT THE MEDIA BEWARE OF THE RAW DEAL CONSUMERS ARE GETTING FROM CHRYSLER. WHEN MY FIANCE DROVE IT TO WORK IT STALLED ON HER, COMPLETELY SHUT DOWN. SHE COULD HAVE BEEN SERIOUSLY INJURED!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 64,000

THE VEHICLE JUST DIED WHILE DRIVING IN A PARKING LOT LOSS OF POWER TO EVERYTHING INCLUDING STEERING AND BRAKES. IT WAS RESTARTED AND DRIVEN TO WHERE WE WERE STAYING. THE NEXT MORNING IT WOULD NOT START AFTER MANY ATTEMPTS. WE HAD IT TOWED TO THE NEAREST DODGE DEALER WHERE WE EVENTUALLY LEARNED IT WAS THE TIPM MODULE . WE ALSO LEARNED THAT THIS PROBLEM COULD BE A DANGEROUS ONE. WE WERE ALSO INFORMED THAT THIS PART IS ON ETERNAL BACK ORDER LEAVING US STRANDED 12 HOURS FROM HOME WITH A CAR FULL OF KIDS. DODGE NEEDS TO MAKE THIS RIGHT!!! I AM NOT SURE I WILL FEEL SAFE DRIVING THIS VEHICLE NOW THAT I KNOW THIS IS A REAL COMMON PROBLEM! *TR

Mileage: 61,000

ON 10/24/2013 I STARTED THE CAR WITH THE KEY FOB BY THE TIME I REACHED THE VEHICLE IT WAS OFF THIS HAD HAPPENED BEFORE WHEN I HAD LESS THAN 1/4 OF GAS SO I THOUGHT NOTHING OF IT. DROVE TO WORK THE MORNING OF THE 25TH JUST FINE GOT READY TO GO TO LUNCH AND THE POST OFFICE USED THE KEY FOB TO REMOTE START BY THE TIME I GOT TO THE CAR IT WAS OFF WHEN I ATTEMPTED TO START IT WOULD NOT START CONTINUED TO MAKE A SOUND AS IF IT WAS STILL TRYING TO START. I FILLED THE TANK MIND YOU ON MY WAY TO WORK SO I KNEW IT WASN'T THE LACK OF GAS AT THIS POINT. I HAD TO HAVE IT TOWED DURING MY LUNCH BREAK TO THE DEALER WHO CALLED A FEW HOURS LATER TO INFORM ME IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH WOULD COST $1,230 NOT INCLUDING LABOR. OH THE CATCH IS THE PART IS ON BACK ORDER AND HE WILL NOT KNOW WHEN IT WILL GET HERE UNTIL HE PLACES THE ORDER. I QUESTIONED THE FACT THAT THIS WAS A RARE PART AND IF ANY RECALLS HAD BEEN ISSUED AS MY WARRANTY JUST RAN JUST REACHED 41K WARRANTY EXPIRED AT 35K. HE SAID NOT JUST WITH DURANGO'S BUT ALSO WITH OTHER DODGE MODELS SAID HE WOULDN'T KNOW WHEN PART WOULD ARRIVE UNTIL HE PLACED THE ORDER. WELL I CAN SEE NOW I NEED TO EXPECT THE WORST. THIS SHOULD BE A NATIONWIDE RECALL. *TR

Mileage: 41,000

IT BEGAN WHEN THE CAR WOULD CRANK AND NOT START SEVERAL TIMES BEFORE ACTUALLY STARTING. I TOOK IT IN (FIGURING AT SOME POINT IT WOULD JUST NOT START AT ALL AND LEAVE ME STRANDED) AND THEY SAID THEY COULDN'T DUPLICATE IT AND SENT ME HOME. IT STARTED DOING IT AGAIN, SO I TOOK IT BACK IN AND THEY REFLASHED SOMETHING OR OTHER AND SENT ME ON MY WAY. THE REFLASH DID NOT FIX THE PROBLEM, BUT I DID NOT TAKE IT BACK IN, FIGURING I WOULD LEAVE WITH THE SAME RESULT. FINALLY, THE CAR DIED ON ME WHILE I WAS DRIVING IT, WITH MY SMALL CHILDREN IN THE CAR. NO POWER BRAKES, NO POWER STEERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THANKFULLY I WAS NOT GOING TERRIBLY FAST AND THERE WERE NO OTHER CARS AROUND. I TOOK IT BACK IN AGAIN, AND THEY TOLD ME IT NEEDED A NEW TPIM. AFTER SPEAKING WITH DODGE, THIS IS APPARENTLY A COMMON PROBLEM IN THE '11 DURANGOS. THE NEW TPIM WAS INSTALLED, HOWEVER, FOR SOME REASON, ACTIVATING THE RIGHT TURN SIGNAL NOW FLASHES THE FOG LIGHTS. ACCORDING TO THE SERVICE DEPARTMENT, THIS IS DUE TO A SECOND FAULTY TPIM. *TR

Mileage: 33,000

I TOOK MY VEHICLE TO THE DODGE DEALER AND WAS TOLD THAT MY CAR COULD NOT CRANK BECAUSE OF A BAD TIPM MODULE. WELL THAT WAS A MONTH AGO, AS I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE HERE OCTOBER 20TH. WELL THAT DATE CAME AND PASSED AND NOW I AM TOLD THE PART WILL NOT BE AVAILABLE UNTIL NOVEMBER 19TH. AS I AM A CUSTOMER WHO IS SUPPORTED DODGE I AM BEGINNING TO HAVE SECOND THOUGHTS AND WILL KEEP THIS IN MIND WHEN I PURCHASE ANOTHER VEHICLE. I CANNOT BELIEVE THAT THERE IS NOT A NATIONAL RECALL BECAUSE OF THE NUMEROUS CUSTOMERS THAT ARE AWAITING THIS PARTICULAR PART. WE NEED HELP FROM SOMEONE AS MY CAR WILL SIT FOR AT LEAST 2 MONTHS. *TR

Mileage: 58,000

VEHICLE STALLED WHILE TURNING OFF 4-LANE AND TRAFFIC BEGAN TO COME WHICH HAD TO STOP UNTIL VEHICLE STARTED AGAIN. WIPERS, LIGHTS, AND RADIO CLOCK NOT FUNCTIONING CORRECTLY, BASICALLY ALL ELECTRICAL HAS NOT FUNCTIONED CORRECTLY AT ONE TIME OR ANOTHER. VEHICLE WILL NOT START, ALSO CONTINUOUSLY CRANKS FOR10 SECONDS AN SHUTS DOWN, HAS ALSO STARTED AN IMMEDIATELY DIED. FAN SOUND RUNNING UNDER BACK SEAT, THOUGHT WAS POSSIBLE TIRE GOING FLAT. AUTOMATIC START WILL NOT WORK AT TIMES. GOING 55MPH ON HIGHWAY AND ENGINE DIED. VERY VERY DANGEROUS VEHICLE TO DRIVE!!!!! PART IS SUPPOSED TO BE TIPM TOTAL INTEGRATED POWER MODULE, AND BE HERE IN 2-3 DAYS. *TR

Mileage: 41,765

ON SEPTEMBER 29TH THE VEHICLE HAD TROUBLE STARTING AND WOULD DIE WHEN YOU PUT IT IN DRIVE. MY WIFE WAS OUT OF TOWN AND THE VEHICLE DIED WHILE GOING THROUGH IN INTERSECTION. SHE WAS ABLE TO GET TO HER PARENTS AND AFTER DOING SOME RESEARCH ON LINE I FOUND THE VEHICLE HAD THE SAME SYMPTOMS AS MANY OTHERS WITH A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE). DODGE CONFIRMED IT WAS A BAD TIPM AND THE PART WAS REPLACED BY DODGE THOUGH NOT COVERED BY WARRANTY IT TOOK TWO WEEKS FOR THE PART TO ARRIVE AND THE TOTAL COST FOR REPAIRS WAS ALMOST $1200.00. *TR

Mileage: 59,600

THE VEHICLE WILL NOT START, IT CRANKS FOR A LONG TIME, THEN NEEDS TO BE RESTARTED 5 TIMES PLUS BEFORE IT STARTS, OCCASIONALLY STALLING OUT, BEFORE FINALLY STARTING. THIS HAS BEEN GOING ON SINCE 9/18/13. AT TIMES IT LEAVES SOMETHING RUNNING IN THE BACK OF THE VEHICLE BY THE FUEL PUMP, EVEN WHEN THE VEHICLE IS TURNED OFF. BROUGHT TO THE DEALER ON 9/23/13 AND THEY FOUND THE PROBLEM TO BE THE TIPM (TOTALLY INTEGRATED POWER MODULE), WHICH IS ON A RESTRICTED BACKORDER WITH NO ETA. WE WERE TOLD TO PICK UP THE VEHICLE AND BRING IT BACK WHEN THE PART COMES IN. MY WIFE IS 9 MONTHS PREGNANT AND THIS IS OUR FAMILY VEHICLE, WHICH IS UNRELIABLE. TO MAKE IT WORSE THE VEHICLE STALLED GOING THROUGH AN INTERSECTION THE OTHER DAY, WHEN I WAS DRIVING WITH MY 1 YEAR OLD IN THE BACKSEAT, AND WE WERE ALMOST HIT, LUCKILY THERE WAS AN ANGEL LOOKING OVER US, AND THE OTHER VEHICLE STOPPED JUST IN TIME. I HAVE TRIED TO REACH OUT TO DODGE CUSTOMER SERVICE ABOUT THIS, AND THEY ARE NOT WILLING TO PAY FOR A LOANER/RENTAL AND THEY CAN GIVE NO ETA ON THE PART, AS THERE IS A COUPLE THOUSAND ON BACKORDER. MY FAMILY AND DODGE GOT LUCKY IN THIS SITUATION, BUT SOMETHING NEEDS TO BE DONE BEFORE THIS OCCURS AGAIN TO SOMEONE ELSE, AND SOMEONE IS INJURED OR KILLED. *TR

Mileage: 49,300

BATTERY LIGHT CAME ON. MADE AN APPOINTMENT FOR SERVICE. NEVER MADE APPOINTMENT DATE. A/C WENT OUT, AIRBAG LIGHT CAME ON, RADIO STOPPED, LIGHTS FLASHED, WINDSHIELD WIPERS STARTED. CAR STALLED OUT WHILE DRIVING 30 MPH, LOST POWER STEERING. NO CRASH, ROLLED TO A SAFE STOPPING AREA. CAR WAS TOWED TO DEALER. DEALER SAID THE CAR NEEDED NEW BATTERY. NEW BATTERY WAS INSTALLED BUT CHECK BATTERY LIGHT WAS STILL ON. AFTER MORE TESTING, DEALER SAID ALTERNATOR NEEDED TO BE REPLACED. NEW ALTERNATOR WAS INSTALLED, BUT BATTERY LIGHT WAS STILL ON. DEALER PUT CALLS TO CHRYSLER. CHRYSLER SAID POSSIBLE BAD NEW ALTERNATOR REPLACE WITH ANOTHER NEW ALTERNATOR SUGGESTED. NEW ALTERNATOR REPLACED BUT SAME THING STILL HAPPENED, CHECK BATTERY LIGHT STILL ON. AFTER MORE CALLS TO CHRYSLER, NEW PCM ( POWERTRAIN CONTROL MODULE) SUGGESTED TO BE INSTALLED. PCM WAS REPLACED AS WARRANTY PART, NO CHECK BATTERY LIGHT. TOTAL COST OF ABOUT $1,000.00 FOR OUT OF WARRANTY PARTS. WITH IN A WEEK CAR WAS NOT STARTING, WOULD CRANK BUT ENGINE WOULD NOT START OR IT WOULD START AND THEN STALL OUT, CAR WOULD FINALLY START AFTER 20 MINS. OF TRYING TO START CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR BACK TO DEALER. SOFTWARE UPDATE WAS DONE. STILL HAD STARTING ISSUES, AND RUNNING ISSUES. AFTER MORE CALLS TO CHRYSLER THEY NOW BELIEVE THE ISSUE IS A TIPM (TOTALLY INTEGRATED POWER MODULE). TIPM IS ON A NATIONAL BACK ORDER WITH NO KNOWN RELEASE/ EXPECTED AVAILABILITY DATE. CHRYSLER WILL WARRANTY THE TIPM PART. CAR NOW SITS AT THE DEALER FOR ALMOST 30 DAYS AND NO ONE HAS ANY ESTIMATE AS TO A FIX DATE. NOW WAITING ON A CASE MANAGER TO CONTACT ABOUT THIS ISSUE AND POSSIBLE RENTAL CAR AND REFUND FOR REPLACED PARTS. SENDING OFF PAPER WORK FOR LEMON LAW. CHRYSLER SHOULD ISSUE RECALL BUT OBVIOUSLY WILL NOT DUE TO LACK OF INVENTORY IN TIPM PARTS. *TR

Mileage: 37,000

I ATTEMPTED TO START MY VEHICLE AND IT WOULD NOT START IF I STEPPED ON THE GAS VERY HARD AND SEVERAL TIME IT WOULD THEN START. I WAS THEN SITTING AT A RED LIGHT AND THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION. I MADE AN APPOINTMENT WITH A LOCAL DODGE DEALERSHIP AT MOTORWOLD. MY APPOINTMENT WASN'T FOR SEVERAL DAYS AND I CONTINUED TO HAVE PROBLEMS STARTING MY VEHICLE IN WHICH I WOULD ATTEMPT TO START THE IGNITION AND IT WOULDN'T TURN ON AND I WOULD HAVE TO STEP ON THE GAS VERY HARD UNTIL IT STARTED. I THEN HAD MY APPOINTMENT WITH THE DODGE DEALER AT MOTORWORLD. I WAS TOLD 2 DAYS LATER THAT MY VEHICLE HAD BEEN DIAGNOSED WITH A TOTAL TIPM(TOTAL INTEGRATED POWER MODULE) FAILURE AND THAT MY CAR WAS UNSAFE TO DRIVE. I WOULD TOLD THAT THE TIPM WAS ON AN INTERGALACTIC BACK ORDER AND THAT THERE WERE NO PARTS IN USA AND THAT OVER 1000 PEOPLE THROUGHOUT THE US WERE AWAITING THIS PART. I WAS TOLD THAT MOTORWOLD WOULD NOT BE ABLE TO GET THE TIPM UNTIL APPROXIMATELY SOME TIME IN NOVEMBER 2013. I WAS TOLD THAT MY WARRANTY COMPANY FIDELITY WHOM I HAD AN EXTENDED WARRANTY THROUGH WOULD ONLY COVER 1 DAY OF RENTAL. I WAS TOLD THAT I NEEDED TO CONTACT CHRYSLER REGARDING A RENTAL VEHICLE. I SPEND HOURS CALLING AND ON HOLD WITH CHRYSLER WITH PHONE CALLS. I ALSO HAVE LODGED A COMPLAINT WITH THE DEPARTMENT OF CONSUMER PROTECTION. AT THIS TIME I AM PAYING FOR VEHICLE THAT I CAN NOT DRIVE. I AM CURRENTLY IN A RENTAL VEHICLE AND IT IS UNKNOWN WHEN MY VEHICLE WILL BE FIXED. I FEAR THAT THE TIPM WILL BE REPLACED WITH ANOTHER FAULTY PART. I FEAR SOMEONE WILL BE SERIOUSLY INJURED OR KILLED DUE TO THIS FAULTY VEHICLE. I AM CURRENTLY PAYING FOR A CARE THAT I CAN NOT DRIVE BC IT IS UNSAFE. DODGE/CHRYSLER NEEDS TO DO SOMETHING FOR THEIR CUSTOMERS WHO WERE SOLD A FAULTY UNSAFE VEHICLE. *TR

Mileage: 49,996

I AM JUST NOW BEING TOLD IT IS THE TIPM. APPARENTLY THAT CAN AFFECT SO MANY THINGS LIKE ABOUT A COUPLE OF MONTHS AFTER I BOUGHT MY CAR IN NOVEMBER 2012 I WOULD BE DRIVING DOWN THE ROAD & IT WOULD TELL ME KEY NOT DETECTED. I WOULD HAVE TO STOP & TURN MY CAR OFF THEN RESTART. AT THAT TIME MY CAR WAS STILL UNDER WARRANTY NOW I'M WISHING I WOULD HAVE GOTTEN IT CHECKED OUT THEN. FOR THE LAST COUPLE OF MONTHS I'VE BEEN HAVING PROBLEMS STARTING MY CAR. THEN TODAY I HAD MY KEY FOB IN MY CAR & IT JUST LOCKED ON IT'S OWN. *TR

Mileage: 44,000

TIPM=TOTALLY INTERGRATED POWER MODULE. THIS STOPS THE VEHICLE FROM CRANKING PROPERLY. IT KEEPS TURNING AND TURNING AFTER TRYING TO USE THE PUSH TO START, IT WILL CRANK, REV UP AND TURN RIGHT BACK OFF IF YOU USE THE KEY TO START IT, AND IT HAS ALREADY BEEN FLASHED WHICH DID NOT FIX THE ISSUE. I HAVE LEARNED FROM TWO DEALERSHIPS THAT THERE IS OVER 14,000 ON BACKORDER. THEY DO NOT HAVE A ETA AND THEY ARE TRYING TO GET CONSUMERS TO PAY FOR THE VEHICLES IF THEY DO NOT HAVE THE BASIC WARRANTY. I EVEN PURCHASED A EXTENDED WARRANTY AT THE POINT OF PURCHASE AND THEY STATED THAT IT IS NOT COVERED. THE COST FOR THE PART AND REPAIR THEY ARE TRYING TO CHARGE ME IS $1100. THE DEALERSHIP I WENT TO ADVISED ME TO CONTACT DODGE AT 1-800-423-6343 AND I SPOKE WITH SOMEONE WHOM STATED IT WAS COVERED, IT IS NOTED IN MY FILE 3 TIMES BY 3 DIFFERENT PEOPLE THAT IT IS COVERED AND THEN I CALLED THE DEALERSHIP TO SEE IF THEY KNEW WHEN THEY WOULD GET SOME TO GET ME ON A LIST AND THEY SAID IT IS NOT COVERED, HAD TO START ALL OVER AGAIN WITH SPEAKING WITH DODGE AT THE 1800 NUMBER AND GOING BACK AND FORTH. I HAVE ONLY HAD MY VEHICLE FOR 10 MONTHS AND OF COURSE IT WAS MORE THAN 20,000 WHICH MAKES ME LIVID THAT I WOULD EVEN HAVE CAR TROUBLE THIS EARLY IN THE LOAN. I AM NOT GOING TO STOP UNTIL IT IS FIXED PROPERLY AND PEOPLE SHOULD NOT BE RESPONSIBLE FOR THIS IT SHOULD BE ON RECALL. *TR

Mileage: 47,623

I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING. THE PART IS ON A 800+ BACK ORDER. SO THIS IS AFFECTING OVER 800 CUSTOMERS. I'VE MET ONE PERSON HERE IN MY CITY WHO SAYS HE IS HAVING THE SAME ISSUES WITH THE CAR NOT STARTING AND 9 OTHER PEOPLE AT HIS DEALERSHIP ARE WAITING ON THIS PART. MULTIPLE POSTERS ARE STATING THAT THEY'VE BEEN WAITING OVER A MONTH FOR A PART AND CHRYSLER IS NOT TAKING RESPONSIBILITY. FAULTY COMPUTERS THAT KEEP CERTAIN COMPONENTS ON AND OTHERS OFF IS VERY SCARY AND THE FACT THAT THEY HAVE 800+ BACK ORDER IS CONCERNING. NOT TO MENTION THAT A LOT OF THE OWNERS ARE BEING TOLD TO DRIVE THEIR CARS IN THIS CONDITION WHILE THEY WAIT FOR THE REPLACEMENT PARTS. "JUST KEEP TRYING TO START IT MANUALLY UNTIL IT STARTS". PLEASE LOOK INTO THIS ISSUE AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT. *JS

Mileage: 56,000

MY 2011 DURANGO DOES NOT START. IT PRESENTS SIMILAR TO HOW A CAR WOULD IN THE PAST WHEN THE FUEL PUMP WOULD FAIL. THE DEALER DID A "DIAGNOSTIC" AND INITIALLY SAID IT WAS OK AND IT STARTED RIGHT AWAY. FIRST STOP ON THE WAY HOME AT THE STORE, IT WOULDN'T START AGAIN. WHEN WE DID GET IT STARTED, IT HAS NOW BEEN SITTING IN OUR DRIVE FOR A MONTH WAITING FOR A PART THE DEALER IDENTIFIED AS THE TIPM, TOTAL INTEGRATED POWER MODULE. THEY SAID IT WAS 1100 PARTS BACKORDERED, AND GAVE A STORY ABOUT HOW THE PART IS SPECIFIC FOR THE VEHICLE AND HOW THE PART PRODUCTION WERE AFFECTED BY THE RECESSION ETC. THE VEHICLE IS ALMOST DONE WITH IT'S THIRD YEAR PRODUCTION, MOVING TO 4TH YEAR NOW, AND THEY CLAIM THEY HAVE NO PART. WE HAVE NOW BEEN TOLD OCTOBER 22 THEY MAY HAVE THE PART, AFTER BEING TOLD IT WOULD BE "NO LATER THAT 9/23/13". THE DEALERSHIP (AND ANOTHER LOCAL ONE) HAVE BEEN LOOKING FOR RESOLUTION, AND DESPITE HAVING A CASE MANAGER AT DODGE, STILL GETTING RUN AROUND. WE HAVE HEARD THIS IS FAIRLY COMMON FOR THIS TO OCCUR BETWEEN 35000 AND 75000 MILES ON THIS VEHICLE, AND IT MANIFEST AS VARIOUS ELECTRONIC ISSUES FROM STARTING, TO VARIOUS SIGNAL AND WIPER MALFUNCTIONS ETC, ANYTHING ELECTRICAL.

Mileage: 72,500

THE TOTAL INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE DURANGO CITADEL HAS ALSO GONE OUT AS OTHER HAVE POSTED. I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND EXPLAINED TO THEM THAT THE LAST 2 DAYS I HAVE HAD PROBLEMS STARTING THE VEHICLE. AFTER 65 MINUTES THEY SAID THEY HAD TO REPROGRAM THE COMPUTER AND MY VEHICLE WAS GOOD TO GO. THE NEXT MORNING THE VEHICLE HAD NO POWER AT ALL. THE BATTERY WAS GOOD BUT NO ELECTRICAL ITEMS WORKED. I CALLED THE DEALERSHIP WHICH TOWED THE VEHICLE IN AFTER 8 HOURS THEY CLAIMED IT WAS NOW THE TOTAL INTERGRATED POWER MODULE THAT WENT OUT. THEY SAID THE COST FOR THE PART AND LABOR WILL BE ABOUT $1,185. BUT THE PART IS BACK-ORDERED. THEY CLAIM THERE ARE CURRENTLY 2085 VEHICLES WAITING FOR THIS PART AND THAT IT COULD BE 1-5 MONTHS TO GET THE PART. *TR

Mileage: 62,000

VEHICLE DIFFICULT TO START UP AND WILL SHUT OFF AT ANY TIME WHILE DRIVING...LUCKILY I COASTED TO SIDE OF ROAD WITHOUT LOSING CONTROL. *TR

Mileage: 85,251

THE TIPM (TOTAL INTEGRATED POWER MODULE) ON MY 2011 DODGE DURANGO HAS GONE OUT. MY CAR HAS BEEN SITTING AT A DEALERSHIP FOR OVER 2 WEEKS BECAUSE THIS PART IS ON NATIONAL BACKORDER. THE DEALERSHIP HAS NO IDEA WHEN THEY CAN GET ONE (THEY SAID IT COULD BE WEEKS). WHEN I DROPPED MY DURANGO OFF, THERE WERE 3 OTHER VEHICLES THERE WITH THE SAME PROBLEM AS MINE. AS OF YESTERDAY, I AM 2ND IN LINE FOR THE PART AT THE DEALERSHIP, BUT WHO KNOWS WHAT "NUMBER" I AM NATIONALLY!! FROM WHAT I'M READING, CHRYSLER HAS A MAJOR NATIONWIDE ISSUE WITH THIS PART, BUT THEY ARE NOT WILLING TO DO A RECALL. I SPOKE WITH THE DEALERSHIP THAT HAS MY CAR ABOUT GETTING A LOANER, BUT THEY INSTRUCTED ME TO CALL CUSTOMER CARE AT CHRYSLER CORP. I HAVE BEEN TRYING TO TALK TO A CASE MANAGER FOR A WEEK NOW. I HAVE CALLED EVERYDAY, AND EVERY TIME THEY TELL ME THAT THEY WILL HAVE SOMEONE CALL ME WITHIN THE DAY. I CALLED THIS MORNING, AND WAS TOLD THAT MY CASE WAS ASSIGNED A CASE NUMBER JUST TODAY (AFTER A WHOLE WEEK), AND THAT HE WOULD CALL ME IN A DAY OR 2. I ASKED TO SPEAK TO A SUPERVISOR, AND WAS TOLD THAT THERE WASN'T ONE AVAILABLE. I HAVE SPENT OVER $300 DOLLARS ON A RENT CAR, AND IT LOOKS LIKE I'LL BE SPENDING MUCH MORE. I JUST WANT THEM TO TAKE RESPONSIBILITY FOR THEIR PROBLEM AND REIMBURSE ME/PAY FOR NEXT WEEK'S RENTAL (AND BEYOND THAT). IT SEEMS THAT CHRYSLER IS NOT CONCERNED AT ALL, AND CONTINUE TO DISMISS MY CONCERNS. IT'S VERY FRUSTRATING THAT I'M HAVING THIS KIND OF PROBLEM WITH A VEHICLE THAT ONLY HAS A 37,800 MILES ON IT AND IS ONLY TWO YEARS OLD. MY HUSBAND AND I HAVE ALWAYS OWNED CHRYSLER PRODUCTS, BUT THIS WILL DEFINITELY BE THE LAST. WE ARE PLANNING ON GOING TO THE DEALERSHIP THIS WEEKEND, AND TRADING IT IN "AS IS" FOR SOMETHING ON THEIR PREOWNED LOT...SOMETHING THAT IS NOT CHRYSLER!! (CHRYSLER DID AGREE TO PAY FOR THE PART, SO THE DEALERSHIP WILL NOT BE OUT ANY MONEY IF WE TRADE IT IN.) *TR

Mileage: 37,800

MY PROBLEMS STARTED ONLY A FEW WEEKS AFTER PURCHASING THE VEHICLE. I WOULD BE INSIDE THE CAR, BUT THE CAR WOULD SAY KEY NOT FOUND. AFTER MOVING AROUND IN THE CAR A BIT, FINALLY, IT WOULD FIND THE KEY AND START. ALSO, I CAN ONLY BE 10 TO 15 FEET AWAY FROM THE CAR TO ARM IT. ANY FURTHER, AND I CAN'T ARM, DISARM OR REMOTE START THE CAR. DOESN'T MAKE SENSE TO HAVE A REMOTE START OPTION ON THE REMOTE BUT HAVE IT ONLY WORK FROM 10 TO 15 FEET AWAY. TRANSMISSION ISSUES HAVE ALSO OCCURRED WITH THE VEHICLE. SOMETIMES, 1ST GEAR WILL GO ALL THE WAY TO 6000 RPM'S BEFORE GOING INTO 2ND GEAR. ALSO WHILE DRIVING, THE GEARS WILL SURGE/SKIP AND THEN I'LL HEAR A LARGE KNOCKING NOISE BEFORE IT KICKS INTO GEAR. MORE RECENTLY, THE CAR JUST WONT START. I'VE BEEN TOLD THAT IT IS THE TIPM AND THE PART IS ON BACK ORDER. VERY UPSET. EXPENSIVE CAR, ONLY 2 YEARS OLD, AND HAVING ALL THESE PROBLEMS. IT IS NOT RIGHT, AND CHRYSLER SHOULD RECALL THESE VEHICLES. I'M IN A RENTAL NOW, BUT I WANT MY CAR BACK, FIXED COMPLETELY. TOO MUCH TO ASK?? I DON'T THINK SO. CORPORATIONS TAKING ADVANTAGE. ABSOLUTELY. HOPE EVERYTHING WORKS OUT FOR ME AND EVERYONE ELSE. *JB

Mileage: 24,500

PURCHASED BRAND NEW. FIRST INCIDENT IN MAY WE USED THE KEY FOB TO START THE VEHICLE AND THE VEHICLE RAN FOR 5 MINUTES THEN SHUT DOWN. THE ENGINE COMPLETELY SHUT DOWN AND WE WERE NOT ABLE TO START THE VEHICLE USING THE MANUAL KEY OR KEY FOB-VEHICLE HAVING IT TOWED. UNKNOWN CAUSE! IN JUNE, THE VEHICLE WAS STARTED WITH THE KEY FOB AND PLACED MY TWIN 3 YR OLDS IN THE CAR. THE KEY FOB WAS PLACED ON THE PASSENGER SEAT IN THE VEHICLE. ALL DOORS WERE SHUT WHEN I WAS WALKED TO THE PASSENGER SIDE WHEN SUDDENLY THE DOORS LOCKED AND THE VEHICLE SHUT OFF AFTER 10 MINUTES, 122 DEGREES OUTSIDE. THERE WAS NO REASON FOR THE DOORS TO ALL LOCK. MASSIVE MALFUNCTION. I HAD TO CALL THE 911 AND HAVE THE FIRE DEPARTMENT RESCUE MY CHILDREN OUT OF THE VEHICLE! INCIDENT UNKNOWN NEXT, FOR THE LAST 2 MONTHS WE ARE HAVING ISSUES GETTING THE CAR TO START WITH THE PUSH BUTTON, KEY FOB AND MANUAL START. WE REPLACED THE BATTERY. NO FIX. DEALERSHIP DETERMINE THERE IS NOT A FIX AS OF THIS POINT AND HANDED US THE KEYS AND TOLD US WE WOULD HAVE TO WAIT UNTIL THERE IS A FIX. THEY STATED THEY WILL CALL WHEN THEY DETERMINED WHY SO MANY VEHICLES HAVE THIS SAME ISSUE. ELECTRICAL PROBLEM? AFTER, STILL PROBLEMS FOR 2M THE PUSH START AND KEY FOB START HAS GOTTEN WORSE. IT TAKES 8-15 TRIES TO GET THE VEHICLE STARTED! PROBLEM UNRESOLVED! NEXT THIS PAST WEEK HAVING SAME STARTING ISSUES, THE CARS HAS A "FAN SOUND" AFTER THE VEHICLE IS TURNED OFF. IT RUNS DOWN THE BATTERY AND BATTERY DIES EVERY DAY. NOW, ITS BACK INTO THE DEALERSHIP AGAIN! THE CAR DOES NOT START FOR THEM TO [XXX] LOOK AT IT! END RESULT! THEY THINK ITS AN ELECTRICAL ISSUE, THEY THINK THEY MIGHT BE ABLE TO FIX THE STARTING ISSUE AFTER THE "PART" COMES IN AND COULD TAKE MONTHS, KNOWING 1500 PLUS OTHER VEHICLES NEED THIS SAME "PART" THEY NOW, OFFERED US A RENTAL CAR THAT DOESN'T FIT OUR FAMILY OF 5! PROBLEM WILL NEVER BE RESOLVED! *TR

Mileage: 18,000

I HAVE A 2011 DODGE DURANGO ONLY HAD IT FOR TWO YEARS BOUGHT IT BRAND NEW. STARTED HAVING TROUBLE WITH IT NOT STARTING. I WOULD PUSH THE BUTTON AND SOME TIMES IT WOULD START THEN IT WOULD DIE, SO I TOOK IT TO CHRYSLER TOLD THEM WHAT IT WAS DOING, SO THEY CHECKED IT OUT THE FIRST TIME SAYING THAT THE SOFTWARE NEEDS TO BE UPDATED, SO UPDATED AND SAID IT WAS FIXED TOOK IT HOME AND IN A COUPLE OF DAYS IT STARTED DOING THE SAME THING AGAIN TOOK IT BACK, SAID THAT THEY HAD TO TOO PUT NEW HEADS ON IT. SO THEY KEPT IT FOR A MONTH CALLED AND KEPT TELLING ME DEFERENT STORIES THAT THEY PUT STUFF ON IT AND STILL NOT WORKING, THEN GOING ON THREE MONTHS SAYING THEY WERE WAITING ON A PART CALLED TIPM AND IT IS BACK ORDERED. AND THAT IT WOULD BE OCTOBER 2013 BEFORE THEY GET IT.GOT MAD TOLD THEM TO PUT ME IN ANOTHER VEHICLE WENT UP THERE . ALL THE SUDDEN SAID ARE CAR WAS FIXED . BROUGHT IT HOME AND THE NEXT DAY IT DIED ON THE RAILROAD TRACK AND GAS POURING OUT OF IT. ONE SPARK WE WOULD HAD BURNED UP AND GET HIT BY THE TRAIN. AS I SPEAK THEY STILL HAVE ARE CAR TELLING US THAT THE MECHANIC DIDN'T TIGHTEN UP THE SCREWS. THIS IS CRAZY AND SOMETHING NEEDS TO BE DONE .DON'T SEE HOW THEY GOT THE PART SO QUICK AFTER TELLING ME THAT IT WOULDN'T BE THERE UNTIL OCTOBER 2013. AND THEY HAVE ARE CAR GOING ON THREE MONTHS WHY DO THEY STILL HAVE IT, IF THE PART WAS PUT ON AND FIXED. *TR

Mileage: 23,000

ON 08/31/2013 I WAS LEAVING THE GROCERY STORE AND MY CAR WHICH HAS PUSH BUTTON START KEPT TRYING TO START BUT WOULDN'T CATCH. I TURNED THE CAR OFF AND SAT A FEW MIN THEN WAS ABLE TO GET THE VEHICLE STARTED I STOPPED AT WALGREENS AND THE VEHICLE DID THE SAME THING BUT THIS TIME I HAD TO PULL THE PUSH START BUTTON OFF TO GET IT TO STOP TRYING TO START ITSELF AND MANUALLY SHUT IT OFF. AFTER ABOUT 30 MIN OF SITTING WITH MY GROCERIES AND MY DAUGHTER IN MY HOT CAR ON MY BIRTHDAY OF ALL DAYS I WAS ABLE TO GET IT STARTED MOVING AND IT DIED IN THE MIDDLE OF TRAFFIC LEAVING THE PARKING LOT. I WAS PANICKING CAN YOU IMAGINE IF I WAS ON A HIGHWAY??? I WAS EVENTUALLY ABLE TO GET ASSISTANCE TO GET INTO A PARKING SPACE AND OUT OF THE TRAFFIC AREA. I HAD A TOW TRUCK TOW MY VEHICLE TO THE DEALERSHIP SINCE WHEN WE COULD GET IT TO START IT WOULD START AND DIE IMMEDIATELY. I PURCHASED THE EXTENDED WARRANTY THANKFULLY SINCE I JUST BOUGHT THE VEHICLE USED FROM THE DEALERSHIP IN DECEMBER OF 2012 IT HAS BEEN ONLY 8 MONTHS AND I HAVE HAD SEVERAL PROBLEMS. I WAS GIVEN A COURTESY CAR HOWEVER WHEN I GOT A CALL THE FOLLOWING WEEK CONCERNING MY VEHICLE THEY SAID IT WAS THE ( TOTALLY INTEGRATED POWER MODULE ) THIS IS COVERED UNDER MY WARRANTY IF I PAY THE DEDUCTIBLE AND THAT RIGHT NOW I WOULD BE LUCKY TO SEE MY VEHICLE IN A MONTH SINCE THERE ARE MORE THAN 1840 ON BACK ORDER!!!!! I IMMEDIATELY SAID THEN THIS SHOULD BE A RECALL THIS IS A VERY DANGEROUS PART SINCE YOUR VEHICLE CAN DIE EVEN IN MOTION. I CAME UPON THIS WEBSITE AND NOW I KNOW IM NOT ALONE AND THIS SHOULD BE RECALLED. *TR

Mileage: 38,000

WE STARTED HAVING ISSUES WITH THE CAR WANTING TO START OR START FOR A FEW SECONDS AND SLOWLY DIE UNTIL WE HEAR A KNOCKING SOUND. AFTER QUITE A FEW ATTEMPTS THE CAR WOULD FINALLY START. 2011 DODGE DURANGO, WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS IDENTIFIED AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT WAS NOT SENDING SIGNAL CORRECTLY TO FUEL PUMP. DEALERSHIP MADE US PAY $900 PLUS FOR THE PART AND LET US DRIVE IT OFF THE LOT. ISSUE STILL OCCURRED FOR A LITTLE OVER A WEEK BEFORE THE VEHICLE COMPLETELY SHUT OFF WHILE GOING 60 MPH DOWN THE ROAD. LUCKILY WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER BEFORE BEING IN AN ACCIDENT. THE VEHICLE STARTED BACK UP AND CONTINUED TO BEHAVE THE SAME UNTIL ONE DAY THE VEHICLE WOULD NOT START ANY MORE AT ALL. NOW WHAT HAPPEN WAS THE TIPM WAS CAUSING THE FUEL PUMP TO STAY ON ALL THE TIME AND THUS DRAINED THE BATTERY, AND NOW THE VEHICLE WILL NOT START AT ALL. THE VEHICLE IS JUST OVER TWO YEARS OLD. TODAY WE CONTACTED THE CORPORATE OFFICE AND WERE TOLD, THEY WERE NOT EVEN SUPPOSE TO LET US DRIVE THE VEHICLE OFF THE LOT WITH THE TIPM BEING BAD. WE HAVE WAITED OVER 10 WEEKS FOR A REPLACEMENT PART AFTER THEY HAVE ALREADY TAKEN THE MONEY AND WERE TOLD TODAY BY CORPORATE THAT OVER +1000 OF THE TIPMS ARE ON BACK ORDER WITH NO EXPECTED DATE OF DELIVERY. THIS IS ABSOLUTELY RIDICULOUS THAT A PART LIKE THIS WOULD GO OUT ON A TWO YEAR OLD VEHICLE. THIS DEFINITELY NEEDS TO BE MADE A MANDATORY RECALL AND REIMBURSEMENT BY THE CHRYSLER CORPORATION. *TR

Mileage: 50,145

MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY WAS BAD SO I PURCHASED A NEW BATTERY. ONCE THEY COMPLETED IT THEY STATED THAT THEY STARTED THE DURANGO AND IT STARTED WITHOUT ANY ISSUE BUT WHEN MY HUSBAND AND I WENT TO PICK IT UP, IT STALLED AGAIN AND IT TOOK ABOUT 10 MINUTES TO GET IT STARTED. I DROVE IT FOR A FEW DAYS UNTIL ONE DAY I WENT TO THE STORE AND WHEN I CAME OUT OF THE STORE IT WOULD NOT START AT ALL SO I HAD TO GET IT TOWED TO THE DEALERSHIP, IT SAT THERE FOR ABOUT A WEEK UNTIL THEY FINALLY DIAGNOSED IT AS HAVING A BAD TIPM MODULE (TOTALLY INTEGRATED POWER MODULE).THE SERVICE REP AT THE DEALERSHIP STATED THAT THE TIPM MODULE IS ON BACKORDER (1352 AHEAD OF ME TO BE EXACT). THERE ARE LOTS OF REPORTS ON THE INTERNET ABOUT CHRYSLER VEHICLES HAVING A BAD TIPM. I THINK THERE SHOULD BE A RECALL ON IT. I PRESENTED MY CONCERNS TO CHRYSLER\DODGE ABOUT THIS AND THE ONLY THING I GOT WAS AN APOLOGY. PLEASE, PLEASE INVESTIGATE. DODGE IS USING A BAD PRODUCT AND DON'T WANT TO OWN UP TO IT AND THE CUSTOMERS ARE THE ONES THAT HAVE TO PAY FOR IT. *JB

ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO LACK OF REPLACEMENT TIPM, VEHICLE IS STILL PRESENTING IGNITION MALFUNCTION AND IS HIGHLY UNRELIABLE IN ITS CURRENT STATE. *JB

Mileage: 40,154

THE TIPM IN OUR VEHICLE HAS WENT BAD. THIS PART IS ON BACKORDER AND NO ONE AT DODGE CAN TELL US WHEN IT WILL BE AVAILABLE. I HAVE CALLED DODGE'S CUSTOMER CARE LINE BUT NO ONE WILL CALL ME BACK. WE HAVE BEEN WITHOUT OUR SUV FOR ALMOST SIX WEEKS. THIS SHOULD BE A NATIONWIDE RECALL. THE PEOPLE AT TOMBALL DODGE HAVE BEEN VERY HELPFUL, BUT CAN'T DO ANYTHING UNTIL THEY RECEIVE THE PART. I'VE LOOKED ONLINE AND THIS SEEMS LIKE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. THERE ARE FIVE OTHER DODGES AND JEEPS AT THIS DEALER ALONE THAT ARE WAITING ON THE PART. *JS

Mileage: 40,000

AT FIRST FOR WEEKS VEHICLE WOULD NOT TURN OVER TO START AND WHEN IT FINALLY DID START IT WOULD SHUT OFF. IN A FEW INSTANCES THE VEHICLE STOPPED ON ME WHILE AT A STOP LIGHT. BROUGHT TO DEALERSHIP ALMOST DAILY FOR THE NEXT THREE WEEKS, THOUGHT IT WAS AN ISSUE WITH THE REMOTE. REPLACED THE REMOTE AND DID A FLASH UPDATE AND STILL HAD SAME ISSUE. VEHICLE FINALLY STOPPED STARTING ALTOGETHER AND DEALERSHIP WAS ABLE TO DIAGNOSE THE FAILURE OF THE TIPM( TOTALLY INTEGRATED POWER MODULE?). TIPM, IN MY CASE HAS BEEN ON BACKORDER FOR THREE WEEKS, I'M PAYING FOR A NON FUNCTIONAL VEHICLE THAT IS JUST SITTING AT THE DEALERSHIP, MY EXTENDED WARRANTY'S 6 DAY COVERAGE FOR RENTAL VEHICLE HAS BEEN EXCEEDED, AND THE MANUFACTURER IS NOT WILLING TO PROVIDE ANY ASSISTANCE IN THE FORM OF A RENTAL VEHICLE. I'VE TALKED TO DODGE CORPORATE AFTER FURTHER RESEARCH THAT INDICATED THAT THERE WERE LOTS OF PEOPLE WAITING FOR THE SAME PART. THEY STATED THAT THE PART IS EXPECTED TO BE AVAILABLE IN TWO MORE MONTHS!!! I ASKED THEM AT WHAT POINT DOES THIS BECOME A RECALL ISSUE AND WHY IS DODGE NOT NOT WILLING TO HELP THEIR CUSTOMERS THAT ARE OUT OF A VEHICLE BECAUSE OF AN ISSUE THAT THEY ARE AWARE OF AND HAVE NO SOLUTION FOR. I HAVE HAD MY VEHICLE FOR ONLY 9 MONTHS AND IT IS JUST OUT OF MANUFACTURERS WARRANTY AT A LITTLE OVER 38,000 MILES. I AM TRULY NOT A COMPLAINING PERSON, I JUST WANT A RESOLUTION SO THAT SOMEONE ELSE DOES NOT GO THROUGH THE SAME ISSUES THAT I AND MANY OTHERS HAVE. I JUST WANT MY VEHICLE REPAIRED AND IT JUST SEEMS LIKE THIS SORT OF THING SHOULD NOT HAPPEN TO CONSUMERS.

Mileage: 38,130

VEHICLE WOULD NOT START. VEHICLE HAS BEEN AT THE LOCAL CHRYSLER/DODGE DEALERSHIP SINCE JULY 24, WAITING FOR THE "REDESIGNED MODULE". DEALERSHIP ADVISES WE ARE ON A WAITING LISTING WITH 400 OTHER OWNERS. PART WAS SUPPOSED TO BE READY TO SHIP BY 8/20. NOW, I HAVE BEEN NOTIFIED THAT THIS DATE HAS BEEN REVISED TO SEPTEMBER. *TT

Mileage: 28,000

I OWN A 2011 DODGE DURANGO. I ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VECHICLE WAS BROGHT TO THE DEALER WHICH SAID THE ISSUE WAS WITH THE WINS MODULE AND IT HAD TO BE REPROGRAMMED, AFTER THAT DID NOT SOLVE THE ISSUE AND THE WINS MODULE WAS REPALCED. THAT STILL DID NOT SOLVE THE ISSUE SO THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND IS FULLY AWARE OF THE ISSUE WITH THIS PART. THE PART WAS ORDERED, AND WAS BACK ORDERED AND DUE ON 8/27, NOW I AM BEING TOLD THAT THE PART WILL NOT ARRIVE UNTIL 9/15. MY CAR HAS BEEN AT THE DEALER FOR A MONTH ALREADY. CHRYSLER CUSTOMER CARE IS A VOICE BUT OFFERS LITTLE OR NO HELP TOWARDS RESOLUTION. THE PART IS OBVIOUSLY PROBLEMATIC AND THEY CAN'T KEEP THEM IN STOCK. CAN'T BLAME THE DEALER WHEN THE CHYSLER SUPPLY CHAIN IS SO POORLY MANAGED. LUCKLY FOR ME I BOUGHT AN EXTENDED WARRANTY. *TT

Mileage: 50,131

WHILE OPERATING THE VEHICLE THE HEADLIGHTS WENT OUT ALONG WITH RADIO/NAVIGATION SYSTEM. ALL WARNING LIGHTS ON THE DASH ACTIVATED. IT HAPPENED SEVERAL TIMES RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES BEFORE IT STARTED WORKING AGAIN. THE DEALERSHIP ADVISED THAT IT IS THE TIPM MODULE. BASED ON RESEARCH IT APPEARS THAT THE TIPM MODULE FAILURE HAS BEEN A PROBLEM WITH DODGE VEHICLES FOR A NUMBER OF YEARS YET NO RECALL HAS BEEN ISSUED. *TR

Mileage: 46,500

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE COMPUTER MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,781. UPDATED 09-18-13 *BF

Mileage: 54,781

MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR

Mileage: 42,108

WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR

Mileage: 27,000

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

Mileage: 9,000