2013 DODGE DURANGO Engine Problems

The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The cause of the failure was not yet determined, and the vehicle was not repaired. The contact stated that the failure persisted and had become more frequent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

Mileage: 100,000

Please see attached, and advise if you need additional information. As you will see, I've tried to contact someone on multiple occasions in regards to this issue. And as of yet, I have had NO response.

The SUV has consistent problems with the water pump , thermostat and radiator. They have been changed and replaced more than 3 times in a year. Also the brakes are acting funny

My vehicle tends to overheat quite often. The water pump I've had to change five times within the past 5 years The radiator and patch change up three times and the thermostat I've had to change out three times. There's also the transmission shifting gears issue and get stuck on low and I can't move the vehicle.

My 2013 Durango with 124,000 miles has a check engine light on, that indicates cylinder 4 miss fire. The Airpark Dodge service department where I purchased the vehicle has done a diagnostic evaluation and determined that the left cylinder head needs replacing. That falls within the X56 engine left cylinder head extended warranty for some VIN # vehicles, but not mine. The estimated repair is over $5000.00. I am told that the engine can cease up while driving, and that I should not be driving the vehicle. I think my vehicle should be included, especially since this X56 warranty extension has been out since 2014. How do I get this X56 warranty on my vehicle? And how do I get reimbursed for the cost of the repair?

The engine in my vehicle stalls without warning while driving, which poses a significant safety risk, particularly on busy roadways where it could lead to accidents, endangering both myself and other drivers. The issue has been reproduced and confirmed in the past by a certified Dodge dealership auto shop, and the vehicle is available for inspection upon request. However, the vehicle or its components have not been inspected by the manufacturer, police, or insurance representatives. Before the engine stalls, the electronic throttle control lamp flashes, the vehicle gives a noticeable jerk, and then the engine shuts down. This problem occurs at any speed but has not happened when the vehicle is at a full stop.

Took my vehicle to 1 dealership to get fixed they said they couldn’t do it because my vehicle was too old and wouldn’t be able to find parts. Took my vehicle to 2 mechanics shops that said they could fix it. Insisted I need a wire harness AFTER completing other work they thought would fix it. My daughter came to visit and I told her what was going on. She began to look through wire diagrams of the vehicle and noticed the TIPM being a common factor in the systems that were effected. She took my VIN and noticed a recall that has not been addressed. I bought this vehicle not long ago from an independent dealership… I don’t understand how it is legal that neither vehicle maintenance facility informed me of the open recall that has yet to be perform on this vehicle. I don’t understand how it is legal for a DEALERSHIP not to inform me that a recall has yet to be address with this vehicle. Yet for every-time I get maintenance the VIN is to be recorded… So as I’m trying to fix the vehicle mechanics enter this vin sees a recall that could very well be related to the recall and do nothing but charge me for parts and don’t even inform me? How is any of that legal!?

While driving down the road, my vehicle will completely shut off and shut down. Sometimes, emphasis on the sometimes, I can push my key into the ignition a bit more and it will start back up. I lose all function and control of my vehicle. My dash lights and exterior lights completely shut off. I can't steer my car and it comes to a complete stop within seconds because everything locks up. I have had this happen more times than I can even count. It has happened in the middle of me turning at an intersection and has almost caused a collision. I took it in for a diagnosis and was told that there was nothing wrong with my vehicle and they didn't know why it was doing that. There is absolutely no warning for when this will happen. The speed that it happens at varies as there is no rhyme or reason. It happened when my care had 95,000 miles and still to this day. It happens AT LEAST 4 times a week. I have read forums where other people with the same vehicle have had this happen to also.

The contact owns a 2013 Dodge Durango. The contact stated that while driving at 80 MPH, the vehicle lost motive power. Additionally, the electric throttle control warning light was illuminated. The vehicle was taken to an independent mechanic, where the fuel pump system was replaced; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

Vehicle has been having issues starting, acts like the fob is not in ignition. Vehicle has locked key in ignition and won't release it. Most dangerous concern is vehicle will completely shut down while driving, regardless of speed, and will not restart until completely stopped and put in park. Most recent occurrence was on interstate 80, 73 MPH on 12/23/2022. Everything except for hazards and radio shuts off and goes black. No warning lights, no codes tracked, just completely fails. Cannot use turn signal, brakes, power steering, nothing. Starting issues started about 12 months ago. Completely shutting down while driving started about 7 months ago. Issue is intermittent and does not show a pattern.

The oil filter cooling housing is leaking oil onto the engine. The housing is poorly designed. It’s plastic. So therefore it can evidently catch fire on the housing and cause combustion. It does make the car smell like it’s running hot or it smells like Burt motor oil. Everything we have read says his is a poor design by Chrysler bc they tried to cut corners. The newer models for the housing is aluminum that will better withstand the heat. I think this should be a recalled event.

At 40 mph and more vehicle stalls and shake intermittent stalls, stumble. vehicle do not cut off. but stumble real bad. it's really bad in overdrive. 2 or more people in it.

Leaking oil filter housing which seems to be a very common manufacturer defect.

My 2012 Dodge Durango was serviced under NHTSA Campaign 19-V813. This called for the replacement of the fuel pump relay to correct a potential no-start or stall situation. This also prevented fuel pump failure due to the unit not being switched off by the TIPM when the car is turned off. This repair has not corrected the problem. The car would be available for inspection upon request. The safety of the occupants could be at risk. The problem is intermittent and has not been able to be duplicated at the dealer. There are no warning lamps or codes that can be read. The car will crank over for an extended period of time but will not start. This is an intermittent problem and occurs two times a month or more, has been happening since Fall of 2020, and has been increasing in frequency. The fuel pump relay was replaced in June 2021 and the car had a no-start two weeks later. The check engine light does not come on. No codes are found by the dealer. The engine has not quit while in motion, but possibly could as this problem increases in frequency. On two occasions while the car was in motion the right rear window went down for no reason. The window could not be raised until the car was brought to a stop, turned off and started again. The window could then be raised using the driver's door control. This poses a danger to the occupants of the vehicle especially during severe weather and is at least a distraction to the driver. The common denominator in these two problems is the TIPM. I think the fuel pump relay problem is actually a problem found deeper within the TIPM. Chrysler is simply saying that the "flix" is a relay and not the real culprit, the much more expensive TIPM. The dealer says they cannot diagnose this problem unless it is happening on their lot. They have inspected the fuel pump relay work that was done under recall and said that the installation was correct.

Crank wont start engine light etc sign and abs and crank forever then start then cut off within 5-10 secs with high rpm

The contact owns a 2013 Dodge Durango. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side cylinder to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.

Mileage: 136,000

hello I have got my truck off dealership like 6 months ago and my transmission is down I have to pay out of pocket also my head rest Popped out and hit my head

check engine light came on at 110,000 miles Cylinder #5 misfire cam shaft and lifter completely destroyed engine had to be replaced $8,000 !!

Was out running errands and returned home. Pulled in garage and vehicle smelled hot, like on fire. Went to start vehicle back up and remove from garage incase of fire. The vehicle would NOT start. Took vehicle to local repairman. I was informed the alternator caught on fire. If this would of happened on the road, I could have been in a bad accident. Also because my vehicle was parked in the garage, there could of been the possibility of my house and vehicle catching on fire if it would have been worse. My Durango is currently at a independent auto repair shop. The new alternator has been ordered but there is concern that the computer might be destroyed also. The only person to inspect the vehicle would be my auto repairman. Unfortunately, there was absolutely NO warning lamps prior to the alternator burning up.

THERE WAS A RECALL ON THE 2013 DODGE DURANGO FOR THE SUV TO SUDDENLY SHUT OFF WHILE DRIVING. THE RECALL WAS SAID TO BE FIXED BUT SINCE THEN I HAVE HAD IT SHUT OFF AT LEAST 4 TIMES WHILE DRIVING. YOU LOSE COMPLETE CONTROL OF THE CAR; NO BRAKES, NO STEERING...NOTHING! THIS HAS HELPED ON A FLAT SURFACE AND ON A HILL.

Mileage: 135,000

CAR RANDOMLY SHUT OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING, NO WARNINGS. SHUT OFF COULD NOT STEER AS STEERING WHILE LOCKED UP & COULD NOT BRAKE AS BRAKE PAD WAS HARD AND LOCKED UP AS WELL. GOT IT TO THE SIDE OF ROAD, IT STARTED RIGHT BACK UP BUT SHUT OFF AGAIN NOT EVEN 2 MINUTES LATER. WAS ABLE TO GET IT OFF THE ROAD AND STARTED BACK UP BUT PUTTERED AS ALL THE LIGHTS FLASHED INSIDE OF THE CAR. I HAD MY KID IN THE CAR I AM TERRIFIED.

Mileage: 170,000

MY DURANGO STALLS WHEN I'M DRIVING AND RESTARTS ON ITS OWN. I HAD THE FUEL PUMP RELAY CHANGED ALREADY WHICH I HAD TO PAY OUT OF POCKET BECAUSE DODGE DOESN'T HAVE THE REPLACEMENT PART. MY VEHICLE CONTINUES TO STALL WITH OUT NOTICE AND AM SCARED TO DRIVE IT. I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT MY CAR FOR A WEEK. THE CAR NEVER STALLED WHEN THE DROVE IT AROUND A FEW TIMES. THIS CAR IS VERY DANGEROUS DUE TO THE FACT THAT IT STOPS AT ANY MOMENT AND YOU LOSE COMPLETE POWER. AT ANYTIME YOU COULD CRASH WITHOUT NOTICE.

Mileage: 99,800

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE AT A STANDSTILL, THERE WAS AN ABNORMAL SOUND COMING FROM ENGINE COMPARTMENT. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED DRIVING HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN (481 N INTERSTATE DR, NORMAN, OK 73069) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Mileage: 104,000

LIFTER AND CAMSHAFT FAILED ON 3.6 V6 ENGINES. HAS BECOME A VERY COMMON OCCURRENCE ON 2011-2015 DODGES THIS IS A VERY EXPENSIVE FIX AND ALSO POSES A SAFETY CONCERN IF ENGINE FAILS WHILE DRIVING.

Mileage: 100,000

MY DURANGO STARTED TO SPURTER AROUND 30 MPH AND AGAIN AT AROUND 50 MPH. IT ALSO SEEM TO NOT HAVE TO POWER TO GET THE DURANGO TO GET UP AND GO IT SEEM TO LAG AND NOT HAVE THE POWER. I AM NOT UNDERSTANDING WHY THERE IS NO REPLACEMENT FOR THE RECALL PARTS FOR THIS VEHICLE. BACK IN 2018 I HAD TO GET THE VEHICLE LOOKED AT AND THEY SAID THERE IS NO NEW PRODUCT TO REPLACE THE RECALL PART AND HERE WE ARE IN 2020 AND STILL DODGE HAS NOTHING TO REPLACE THE BAD PART WITH. I AM HAVING TO PURCHASE THE PART THAT IS NOT WORKING AND REPLACE IT WITH A NEW BAD PART. DODGE IT IS TIME TO GET IT TOGETHER AND FIX IT

Mileage: 122,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE THAT SEEPED INTO THE CABIN AS HE BROUGHT THE VEHICLE TO A STOP IN A PARKING LOT. THE CONTACT ALSO SAW SMOKE COMING FOR UNDER THE HOOD WHERE THE ENGINE WAS LOCATED BUT DID NOT SEE ANY FLAMES. AAA TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE BATTERY DEPLETED, ALTERNATOR WAS DEFECTIVE, POSITIVE TERMINAL WAS SHORTED DIRECTLY TO GROUND, TOTAL INTEGRATED MODULE AND POWER TRAIN CONTROL MODULE WERE BURNED. THE MECHANIC FOUND A SERVICE BULLETIN BUT IT DID NOT APPLY TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BY THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 145,618.

Mileage: 145,618

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHCILE WAS TAKEN TO INGRAM PARK CHRYSLER JEEP DODGE RAM (7000 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 782-8470) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR AN INTERIM REPAIR HOWEVER, LOCAL DEALER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 87,000

MY VEHICLE GET STALL ONCE ON A WHILE IT TAKES A FEW TURNS TO GET IT STARTED IT IT HAPPENED THREE TIMES ALREADY

Mileage: 67,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE AT A STOP LIGHT THE VEHICLE STALLED AND WAS RESTARTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E. ADAMO DR, TAMPA, FL 33619, (813) 694-8784) AND IT WAS CONFIRMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

Mileage: 113,000

WHEN I FIRST STARTED MY CAR, I HEARD A WHINING NOISE THAT DIDN'T SOUND NORMAL, BUT WAS NOT OVERLY LOUD. ABOUT 5 MINUTES LATER (MAYBE LESS), AS I WAS TRAVELING DOWN A TOWN ROAD DOING 30MPH THE CAR SHUT OFF. MY ELECTRICAL SYSTEM STILL WORKED AS THE RADIO AND AIR CONDITIONING WERE ON. I PULLED INTO A DRIVEWAY OF A BUSINESS (WITHOUT POWER STEERING) AND PARKED. I WAS GOING TO CHECK TO SEE IF EVERYTHING LOOKED NORMAL AND SEE IF MAYBE THE FUEL PUMP RELAY HAD AN ISSUE. MY FUEL PUMP RELAY HAD PREVIOUSLY BEEN REPAIRED IN 2015 DUE TO NHTSA RECALL # 15V-115. HOWEVER, IN MAY 2019, THE CAR STOPPED RUNNING WHEN IT WAS DRIVING 70MPH DOWN AN INTERSTATE. I WAS INFORMED BY DODGE THAT THE FUEL PUMP RELAY WOULD NOT BE COVERED UNDER THE PREVIOUS RECALL FOR A SECOND TIME BECAUSE IT HAD EXPIRED AFTER 2 YEARS. IN NOVEMBER 2019, I RECEIVED ANOTHER RECALL NOTIFICATION FOR THE FUEL PUMP RELAY (NHTSA RECALL # 19V-813); HOWEVER, IT WAS INCOMPLETE BECAUSE PARTS WERE NOT AVAILABLE. WHEN I OPENED THE DOOR, I SMELLED BURNING RUBBER BUT DID NOT OBSERVE ANY SMOKE. AFTER I WAS ABLE TO POP THE HOOD, I SAW A SMALL FLAME IN THE AREA OF THE ALTERNATOR. I IMMEDIATELY GOT MY TWO CHILDREN (AGES 3 AND 6) OUT OF THE CAR AND CALLED 911. MY HUSBAND ARRIVED BEFORE THE FIRE TRUCK, BUT THE 911 OPERATOR TOLD US NOT TO TRY TO PUT OUT THE FIRE WITH THE FIRE EXTINGUISHER HE BROUGHT. THE CAR WAS A TOTAL LOSS BY THE TIME THE FIRE WAS PUT OUT BY FIREFIGHTERS. I'M JUST THANKFUL, FOR ONE, THAT MY CHILDREN AND I MADE IT SAFELY OUT OF THE CAR, AND FOR ANOTHER, THAT I DID NOT MAKE IT THE MILE AND A HALF LEFT TO HOME AND GET PARKED IN MY CARPORT BEFORE MY CAR CAUGHT FIRE. I WAS INFORMED OF NHTSA RECALL # 17V-435 RELATING TO ALTERNATOR FAILURE AND CAN'T HELP BUT WONDER, DUE TO THE LOCATION OF THE FLAME, IF MY VIN SHOULD'VE BEEN INCLUDED IN THAT RECALL, BUT WAS NOT.*DT*JB*DT*JB*DT*JB*DT*JB*DT *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING TURNS IN EITHER DIRECTION, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER RE-INSERTING THE KEY IN THE IGNITION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLLMER SERVICE CENTER (3807 SAN PEDRO AVE, SAN ANTONIO, TX 78212, (210) 732-2201) AND SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 98,000

THIS ENGINE (V6 PENTASTAR 3.6) IS TAPPING. IT SEEMS TO BE COMMON PROBLEM AMONG CHRYSLER JEEP AND DODGE. CHRYSLER STATES THAT THE ENGINE LIFTS AND ROCKERS ARE CULPRIT AND REPAIRS HAVE BEEN DONE ON SOME CHRYSLER AND JEEP MODELS WITH THIS SAME ENGINE BUT DODGE WILL NOT REPAIR OR COMPENSATE FOR THE FAULTY PARTS ON THIS ENGINE BY THE MAKER. THIS IS A FLAW IN THE ENGINE DESIGN AND CONSTRUCTION, THIS PROBLEM SHOULD BE REPAIRED BY MAKER AND NOT PASSED ON TO THE CONSUMER. SINCE THIS PROBLEM HAS STARTED I NOTICED THE CAR SEEMS TO STALL AND IT'S NOT AS POWERFUL AS IT ONCE WAS. I TOOK THE CAR TO A DODGE DEALERSHIP THAT DIAGNOSED THE PROBLEM AS THE LIFTS AND ROCKERS IN THE ENGINE SPECIFIC TO THE LEFT SIDE. *TR

Mileage: 128,000

3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR THROUGHOUT THE REV RANGE, UNDER LOAD OR STATIONARY.

Mileage: 75,000

STALLS WHILE DRIVING...DOES RESTART BUT STALLS EACH TIME I DRIVE A FEW BLOCKS.

Mileage: 82,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RANDOMLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (UNKNOWN) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 100,000. (RECALL RELATED INCIDENT) TS

Mileage: 100,000

IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.

Mileage: 108,500

TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT CONTINUED TO DRIVE AND WAS CHASED DOWN BY ANOTHER MOTORIST WHO INFORMED HER THAT FLAMES WERE UNDERNEATH THE VEHICLE. THE CONTACT QUICKLY STOPPED THE VEHICLE AND SHE AND THE PASSENGER EXITED SAFELY. THE CONTACT NOTICED FIRE UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

AC CONDENSER/ TRANSMISSION FLUID COOLER FAILED AT 49,000 MILES CAUSING TRANSMISSION FLUID TO LEAK OUT ON RIGHT UPPER SIDE CAUSING TRANSMISSION TO NOT SHIFT DURING DRIVING OPERATION. LOOSING CONTROL OF ACCELERATION IN THE HIGHWAY. THERE WAS A STRONG DOWN SHIFT CAUSING A STALL ON A MAIN HIGHWAY.

Mileage: 33

STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING

Mileage: 160,000

ENGINE PRODUCES TICKING SOUND FROM DRIVER SIDE ENGINE HEAD. SUSPECTED ISSUE IS ROCKER ARM OR LIFTER. TICKING SOUND OCCURS AT IDLE ALL THE WAY THROUGH REV RANGE, BUT SEEMS TO DISSIPATE AT HIGHWAY SPEEDS UNDER LOAD. IF NOT FIXED VEHICLE ENGINE WILL EXPIRE.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE CONTACT WAS HAVING AN EMISSIONS TEST PERFORMED ON THE VEHICLE, HE WAS INFORMED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THE EVAP VACUUM SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN OIL LEAK OCCURRED AFTERWARDS. THE CONTACT ATTEMPTED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014, (770) 679-2202) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 227,118.

Mileage: 227,118

I WAS DRIVING AND BRAKING FOR A STOP SIGN AND THE VEHICLE STARTED TO JOLT. I PULLED IN TO THE GARAGE AND THE VEHICLE SHUT OFF ON ITS OWN. I WENT TO RESTART IT AND IT WOULD TURN OVER BUT WOULD NOT START. I TRIED AGAIN LATER THAT NIGHT, AND IT STARTED AGAIN.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (LOCATED AT 6110 VAN NUYS BLVD, VAN NUYS, CA 91401, 818-868-5777) WHERE IT WAS DIAGNOSED THAT THE EXHAUST VALVE WAS NOT PLACED PROPERLY ON THE HEAD AND THE HEAD NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONTACTED THE DEALER; HOWEVER, THE FINAL DECISION WAS THAT THE REPAIR WAS THE CONTACT'S OBLIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

FOR THE PAST 2 WEEKS MY DURANGO HAS BEEN SHUTTING OFF WHILE DRIVING LATEST INCIDENT 60MPH ON THE HIGHWAY. THE VEHICLE HAS RESTARTED EACH TIME SO FAR. I LOOKED UP A RECALL 15V115000, 14V-530. THESE BOTH STATE THEY ARE NOT FOR MY VEHICLE BY VIN, HOWEVER BY YEAR IT IS.

Mileage: 77,000

THE VEHICLE HAS SHUT OFF WHILE DRIVING A FEW TIMES. HAD TO START IT BACK UP. ONCE, IT SHUT OFF THEN TURNED RIGHT BACK ON. NO LIGHTS ON, WARNINGS NOTHING.

Mileage: 92,221

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. AFTER DRIVING AND STOPPING THE VEHICLE, THE CONTACT OBSERVED SMOKE COMING FROM THE HOOD ON THE FRONT PASSENGER SIDE. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES THAT REACHED APPROXIMATELY TWENTY FEET HIGH. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,000. *DT *AS *DT CONSUMER STATED I STOPPED THE VEHICLE IN FRONT OF MY HOME ON HAMPDEN ST, AND NOTICED A PUFF OF SMOKE FROM THE FRONT PASSENGER SIDE HOOD. I THEN SHUT CAR OFF AND PROCEEDING TO EXIT THE VEHICLE AND OPEN THE HOOD. WHEN I DID THAT, LARGE FLAMES SHOT OUT FROM THE PASSENGER SIDE FRONT END. I IMMEDIATELY CALLED 911. CONTACT STATED 2 WEEKS BEFORE, OIL CHANGE WAS THE ONLY SERVICE DONE TO THE VEHICLE. VEHICLE WAS TOWED BY TALLY'S TOW COMPANY AND DEEMED A TOTAL LOSS. THE CAR IS CURRENTLY BEING HELD AT INSURANCE AUTO AUCTION.*JB*DT *TR *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 93,000

ENGINE MADE TICKING NOISE WHEN RUNNING ON EVERY SURFACE. PROBLEM DIAGNOSED AS ROCKER FAILURE. THE CONSUMER STATED BOTH RIGHT SIDE CAM SHAFTS AND ALL ROCKER ARMS WERE REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS UNDER THE EXTENDED WARRANTY. *JS

Mileage: 55,000

MY VEHICLE IS RUNNING PROPERLY AFTER WRONG RECALL WAS PUT IN ON AUGUST 1 2019 WHICH WAS THE PCM AND ON AUGUST 2 2019 THEY PUT IN THE ACCURATE RECALL AN ALTERNATOR THAT WENT OUT WHILE DRIVING STARTED SMOKING ON AUG 27 2019 WENT BACK ON AUG 23 WHEN BATTERY LIGHT CAME ON SERVICE ADVISOR SAID IT WASN'T BATTERY OR ALTERNATOR BUT PCM ONE SERVICE MANAGER SAW ERROR AND ENDED UP CALLING CORPORATE TO GET FIXED GOT TRUCK BACK ON AUG 30 TO HAVE AN HOUR LATER SERVICE ENGINE LIGHT COME ON HAD TO BRING TRUCK BACK ON AUG 31 TO FIND OUT ITS THE CATALYST MESSED UP AND ALSO CUSTOMER INFORMATION HAS BEEN CHANGED TO A NEW OWNER NOT ME MY VEHICLE ISN'T RUNNING GOOD AT ALL I TRULY NEED HELP PLEASE

Mileage: 149,272

IM HERE IN ALABAMA FROM GA, CAR SYSTEM LIGHTS UP LIKE A CHRISTMAS TREE COMPLETELY SHUTDOWN IN THE MIDDLE OF A BUSY INTERSECTION WHILE DRIVING TRYING TO MAKE A LEFT TURN ON GOVERNMENT BLVD IN MOBILE, AL.

Mileage: 92,000

RADIATOR AND AC CONDENSER BOTH BAD BOTH LEAKING BOTH NEEDED REPLACED

Mileage: 10,000

VEHICLE IS HAVING ISSUES STARTING WHILE PARKED. I HAVE SEEN THAT 2012 - 2013 DODGE DURANGO'S DO HAVE A ACTIVE RECALL FROM CHRYLSER ON CERTAIN MODELS FOR THE TIPM. THE ISSUES STEMS FROM THE CARS INABILITY TO START DUE TO THE TIPM NOT PROVIDING FUEL WHEN ATTEMPTING TO START. THE STARTER IS ATTEMPTING TO START THE VEHICLE BUT IT DOES NOT FULLY TURN OVER. HTTP://M.CARCOMPLAINTS.COM/NEWS/2015/CHRYSLER-DODGE-JEEP-TIPM-LAWSUIT.SHTML THIS ISSUE STARTED MID MARCH 2019 AND HAS PERSISTENTLY GOTTEN WORSE WITH SOMETIMES NOW FAILING TO PROPERLY START.

Mileage: 100,000

I HAD THE RECALL DONE IN 2015 FOR THE FUEL PUMP RELAY. I WAS DRIVING MY VEHICLE WHEN IT DIED AND NOW I AM BEING TOLD THE FUEL PUMP RELAY IS OUT AND NEEDS TO BE REPLACED. I SPOKE WITH THE 800 NUMBER FOR DODGE WHO REFUSED TO COVER THE REPLACEMENT BECAUSE I HAD IT DONE ALREADY. THIS IS SOMETHING THAT SHUTS THE VEHICLE DOWN EVEN IF YOU ARE DRIVING. I WAS DRIVING MY VEHICLE AND IT SHUT DOWN AS SOON I CAME INTO MY NEIGHBORHOOD. IT HAD TO BE TOWED.

Mileage: 13,600

EVERY 3 OR 5 DAYS, AFTER STARTING THE ENGINE, IT COMPLETELY STOPS. ALL POWER IS LOST. IN ORDER FOR THE ENGINE TO START AGAIN, I HAVE TO DEPRESS THE IGNITION BUTTON AND OPEN UP THE DRIVER SIDE DOOR! IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM. I'M AFRAID THE ENGINE MIGHT STALL WHILE I'M DRIVING THE VEHICLE. HAS THERE BEEN A RECALL TO ADDRESS THIS PROBLEM? I BOUGHT THE VEHICLE EXACTLY ONE YEAR AGAIN AND THIS PROBLEM BEGAN EXACTLY ONE MONTH AFTER I PURCHASED IT. JUNE, 2018.

Mileage: 44,500

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE DRIVING BETWEEN 10-50 MPH. ON SEVERAL OCCASIONS, MULTIPLE ATTEMPTS WERE MADE TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (LOCATED AT 900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

CAMSHAFT AND LIFTERS ON CHRYSLER 5.7L HEMI ENGINES NEED REPLACEMENT. I HAVE A 2013 DODGE DURANGO WITH THE 5.7L HEMI ENGINE. I HAVE THE OIL CHANGED REGULARLY AT 4000 MILES. WITH 91,000 MILES ON THE ENGINE, THE ENGINE REPORTED A MISS FIRE ON CYLINDER 5. HAD THE VEHICLE CHECKED AT THE LOCAL DODGE DEALERSHIP, AND THEY STATED THAT THE PROBLEM IS WITH THE CAM AND LIFTERS. THIS SOUNDS LIKE A VERY COMMON PROBLEM WITH THESE ENGINES. THE DODGE MECHANIC TOLD ME HE WAS WORKING ON THREE OTHER 5.7L HEMI ENGINES THAT HAVE THE SAME PROBLEM. IF YOU LOOK ON LINE, THIS IS A MAJOR ISSUE WITH OTHER OWNERS OF VEHICLES THAT HAVE THE 5.7L ENGINE.

Mileage: 91,000

ROCKER ARMS TICKING SOUND AND ENGINE FAILURE

Mileage: 90,388

WHILE DRIVING MY CAR IS CONTINUOUSLY SHUTTING OFF. I LOSE POWER STEERING AND NEED TO PUT THE VEHICLE IN PARK AND RESTART IT. THE FIRST TIME I WAS COASTING AT 45 MPH THE CAR DISPLAY CONTROLS WHEN OFF AND TURNED BACK ON. THE SECOND TIME I WAS TURNING INTO A PARKING STALL AND THE CAR DIED MID PARK AT WHICH POINT I HAD TO MANUALLY RESTART. THE MOST RECENT TIME I WAS DRIVING MY KIDS TO SCHOOL AND THE CAR DIED WHILE GOING 35 I HAD TO PULL OVER TO THE SHOULDER (WITH NO POWER STEERING) AND RESTART THE ENGINE. THE MUSIC AND HEADLIGHTS REMAINED ON WHILE THE ENGINE WAS OFF. THE CAR STARTS RIGHT UP WITHOUT HESITATION AND THE LOCAL DODGE DELEARSHIP IS NOT FINDING A CODE TO PROPERLY DETECT THE PROBLEM THEIR BEST GUESS IS TO REPLACE THE TIPM IN HOPES IT WILL FIX THE PROBLEM. I NEED A SAFE RELIABLE CAR AND NOT ONE THAT IS AS RISK OF DYING MID DRIVE AND CAUSING AN ACCIDENT HURTING MY FAMILY OR OTHERS.

Mileage: 90,300

I WAS DRIVING IN SOME PRETTY HARD RAIN GOING ABOUT 60MPH. I SLOWED THE CAR DOWN TO ABOUT 40 AND WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. THE VEHICLE THEN SEEMED TO STALL AND LOSE BOTH BREAKS AND STEERING. I WAS ON A HILL SO IT WAS VERY SCARY. I WAS ABLE TO PUMP THE EMERGENCY BREAK AND GET THE VEHICLE TO STOP. SOMETHING IS WRONG WITH THIS VEHICLE CAUSING IT TO NOT ACCELERATE, THEN LOSE POWER AND BREAKS. I WAS READING AN ISSUE WITH THE ALTERNATOR MAY BE THE CASE BUT I AM NOT SURE HOW THAT WOULD CAUSE LOSS OF BREAKS. ALSO MY DEALERSHIP STATES THEY ALREADY FIXED THE ALTERNATOR RECALL ON THIS VEHICLE.

Mileage: 105,000

MY DURANGO SUDDENLY LOST ALL POWER TWICE WHILE DRIVING BETWEEN 35-55 MPH. ONCE HEADING TO A STOP SIGN AND ONCE ON THE FAR LEFT SIDE OF HIGHWAY. I HAVE HAD TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD, I ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPTS, IT WOULD START. I NEED TO GET THIS FIXED. I HAVE 116K MILES AND THIS HAS HAPPENED TWO ME TWICE IN THE LAST THREE WEEKS.

Mileage: 116,000

I HAVE A 2013 DODGE DURANGO. I PURCHASED THIS VEHICLE IN OCTOBER 2018, AND SOON AFTER I STARTED EXPERIENCING THE PROBLEM. ON MAY OCCASIONS WHILE DRIVING THE VEHICLE RANDOMLY TURNS OFF, ALL ELECTRICAL INSIDE THE VEHICLE GOES BLANK, POWER STEERING GOES OUT AS WELL. IT HAS HAPPENED WHILE STOPPED, PULLING OFF FROM A STOP LIGHT, ON SIDE STREETS, AND ON HIGHWAYS. THERE DOESN'T SEEM TO BE A SPECIFIC TIME THIS HAPPENS. I HAVE TAKEN THE VEHICLE INTO THE AUTO SHOP, AND TO THE DEALERSHIP. BOTH HAVE SAID WITHOUT A CODE OR BEING ABLE TO REPLICATE THE ISSUE THEY CAN'T DO ANYTHING. THE ISSUE HAPPENS RANDOMLY, SO I DON'T SEE HOW IT CAN BE REPLICATED SO EASILY. THIS IS VERY DANGEROUS, AND COULD BE DEADLY. I HAVE A 9 WEEK OLD BABY THAT I CAN'T HAVE IN THE VEHICLE, BECAUSE I FEAR FOR HER SAFETY.

Mileage: 150,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THEY STATED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE VEHICLE HAD BEEN AT A THE DEALER FOR A MONTH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

WE OWN A 2013 DODGE DURANGO WITH 175,000 MILE ON IT AND HAS BEEN A GREAT VEHICLE UP UNTIL IT STARTED LOSING POWER WHILE DRIVING. AFTER HAVING SEVERAL MECHANICS TROUBLE SHOOT THE ISSUE WE FOUND OUT THE THE ENGINE WAS ACTUALLY MISFIRING AND BECAUSE OF A BAD LIFTER. AFTER OUR MECHANIC CONTACTED OUR LOCAL DEALERSHIP TO FIND OUT THAT THE LIFTER FOR THE 5.7 HEMI ENGINE IS ON BACKORDER WITH NO ETA OF WHEN IT WILL BE IN AND BEING TOLD THAT THIS IS A VERY COMMON ISSUE. THIS TELLS ME THAT THERE NEEDS TO BE MORE INVESTIGATED HERE, AFTER DOING SOME RESEARCH IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH DODGES 5.7 HEMI ENGINE NOT JUST IN THE DURANGO BUT IN ALL OF THEIR VEHICLES AND THAT OTHER PEOPLE HAVE REPORTED THIS ISSUE BUT NOTHING HAS BEEN DONE ABOUT THIS. THIS ISSUE COULD HAVE LEAD TO A MUCH BIGGER SAFETY ISSUE IF THE ENGINE STALLING WOULD HAVE HAPPENED AND CAUSE HARM OR DEATH OF MY HUSBAND WHILE DRIVING THIS VEHICLE. RIGHT NOW WE ARE JUST FIGHTING TO RECOUP OUR COSTS FOR THE REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR.

Mileage: 170,000

DODGE DURANGO 2013- 78,000 MILES: ON MULTIPLE OCCASIONS WHILE DRIVING OUR 2013 DURANGO IT JUST SHUTS OFF. ALL INSIDE ELECTRICAL DEVICES GO BLANKS AND WE LOSE POWER STEERING. WE HAVE DOCUMENTED DATES OF WHEN THIS HAS OCCURRED AND IT CAN BE 5 MINUTES INTO THE DRIVE OR 45 MINUTES ON A BUSY HIGHWAY. WE HAVE HAD IT THE GARAGE MULTIPLE TIMES AND THEY CONTINUE TO TELL US WITHOUT A CODE THEY CAN NOT DIAGNOSE ANY ISSUES. THIS HAS BEEN HAPPENING SINCE JUNE 2018. WE REPORTED THIS ISSUE TO DODGE. THEY SUGGESTED WE GO TO THE GARAGE FOR A DIAGNOSIS. WE TRIED AGAIN ON 12/26/18 TO GET A DIAGNOSIS AND THEY AGAIN COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WITHOUT A CODE. AS MY HUSBAND PROCEEDED TO DRIVE AWAY FROM THE GARAGE, IT SHUT OFF AGAIN. HE WENT BACK INTO THE GARAGE AND THEY SAID THEY COULDN'T FIND ANY CODES. SO WE CONTINUE TO PAY FOR GARAGE VISITS WITH NO ANSWERS. WE ARE NOW AFRAID TO DRIVE OUR ONLY VEHICLE BECAUSE IT SHUTS OFF COMPLETELY WHILE DRIVING. IT IS COMPLETELY DANGEROUS TO BE DRIVING DOWN A BUSY HIGHWAY AND YOU LOSE YOUR POWER STEERING OR IF YOU ARE PULLING OUT OF AN ESTABLISHMENT AND LOSE POWER IN FRONT OF OTHER CARS. WE PAID A LOT OF MONEY FOR THIS CAR AND HAVE TAKEN CARE OF IT WITH REGULAR OIL CHANGES AND GARAGE VISITS. THIS SEEMS LIKE A MAJOR SAFETY ISSUE AND DODGE SHOULD BE CONCERNED THAT SOMEONE MAY BE HURT OR KILLED.

Mileage: 78,000

SOMETIMES IN TRYING TO START, TURNING THE KEY RESULTS IN NO RESPONSE WHATEVER FROM THE ENGINE. A SECOND OR THIRD ATTEMPT IS NECESSARY. HAVE ALSO HAD SEVERAL PROBLEMS WITH STALLING WHILE DRIVING. RECENTLY I WAS DRIVING AT 30 MPH AND A TOTAL LOSS OF POWER HAPPENED, I COASTED IT TRYING TO TURN INTO A PARKING LOT THEN THE ENGINE CAME BACK TO LIFE AND I WAS ABLE TO DRIVE HOME. WE HAVE HAD A SIMILAR PROBLEM 2 YEARS AGO, EXCEPT IT WAS JUST NON-STARTING INTERMITTENLY. HAD IT TOWED SEVERAL TIMES. AFTER THEY TRIED REPLACING THE TIPM (AND THIS HAD ALREADY BEEN REPLACED IN A RECALL) THEY FOUND IT WAS A FAULTY FUEL PUMP. NOW MORE PROBLEMS.

Mileage: 96,000

VEHICLE TURNS OFF WHEN DRIVING. VEHICLES LOSSES COMPLETE ELECTRICITY/POWER WHILE DRIVING.

Mileage: 118,000

2013 DODGE DURANGO R/T WITH OVER 100K MILES SEPTEMBER 21, 2018 VEHICLE WAS TAKEN TO A MECHANIC TO FIND THE SOURCE OF THE CHECK ENGINE LIGHT AND TICKING IN THE ENGINE. THE TICKING WAS PRESENT WHEN THE VEHICLE WAS IDLING OR DRIVING. THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING DOWN THE INTERSTATE. TWO MECHANICS, A NEW ENGINE, AND $8,649 LATER THE FOLLOWING ISSUES WERE FOUND WITH THE ORIGINAL STOCK ENGINE: "FOUND LIFTER ROLLER LOCKED UP AND DAMAGE LOBE ON CAMSHAFT' AND 'METAL IN THE OIL PAN'. AFTER MUCH RESEARCH IT HAS BEEN FOUND THAT LOCKED UP LIFTERS ARE TAKING CHUNKS OUT OF THE CAMSHAFT, AND THE PIECES OF METAL THAT ARE KNOCKED OFF ARE GOING INTO THE ENGINE. THIS IS A VERY SERIOUS PROBLEM THAT COULD RESULT IN COMPLETE ENGINE FAILURE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS.

Mileage: 100,604

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE TRANSMISSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE PROPERLY. AFTER STOPPING AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LOCKMANDY DODGE, 920 N NAPPANEE ST, ELKHART, IN) WHERE THE TRANSMISSION SENSOR WAS REPLACED AND THE TRANSMISSION FLUID WAS FLUSHED, BUT THE FAILURES CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STILL STALLED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

I'VE HAD A FEW RECALLS ON THE TRUCK. SEVERAL LISTED WIRING. THEY'VE ALL BEEN 'CORRECTED' OR CHECKED BY A DEALER. MY TRUCK CAUGHT FIRE AND BURNED ALL THE ELECTRICAL UNDER THE HOOD TODAY. LESS THAN A MONTH SINCE THE 'ELECTRICAL' RECALL WAS SUPPOSEDLY REPAIRED. IT WAS STOPPED BUT RUNNING AT A GAS STATION AFTER A SHORT 3 MINUTE DRIVE. *TT

Mileage: 64,500

IN DECEMBER 2017 SAID VEHICLE WAS TOWED TO THE SHOP FOR A NO START CONDITION. AFTER BRINGING IT IN WE DETERMINED A SEVERE SHORT IN THE ELECTRICAL SYSTEM, TRACED TO ALTERNATOR. WE ALSO FOUND MELTED BATTERY. FOUND THIS VEHICLE FELL UNDER THE T36 RECALL FROM FCA. WE GOT APPROVAL AT THAT TIME TO REPAIR THE VEHICLE AND RECEIVED A CASE NUMBER FOR REIMBURSEMENT. WE HAD TO CALL BACK MULTIPLE TIMES TO CONTINUE AUTHORIZATION, AND WAS TOLD AS LONG AS THE PROBLEMS WERE RELATED TO THE ALTERNATOR THEN THEY WOULD BE REIMBURSED FROM 30-60 DAYS FROM THE TIME OF SUBMISSION. AFTER SUBMITTING NEEDED PAPER WORK AND DOCUMENTATION WE WAITED. THE CUSTOMER STOPPED IN IN MAY AND ASKED US TO CHECK ON IT SINCE HE HAD NOT HEARD ANYTHING YET. CALLED FCA AND FOUND OUT THAT NOTHING HAD BEEN DONE WITH THE CLAIM BECAUSE OF AN INTERNAL ERROR THAT SENT THE PAPER WORK TO THE WRONG DEPARTMENT. AFTER CALLING AGAIN ON 6/13/18 WE FOUND OUT THAT AGAIN, IT HAD NOT BEEN FILED OR SENT TO THE RIGHT PEOPLE. TODAY (6/13/18) I SENT THE INFORMATION AGAIN AND WAS PROMISED IT WOULD BE TAKEN CARE OF. IT HAS NOW BEEN 6 MONTHS FROM THE DATE OF THE REPAIR AND NO EFFORT HAS BEEN MADE TO REIMBURSE THE CUSTOMER FOR ANYTHING. FCA SAID IT WOULD BE HANDLED IN 30-60 DAYS. I FEEL THAT THIS IS UNREASONABLE. THIS CUSTOMER HAS BEEN VERY UNDERSTANDING BUT IS RUNNING OUT OF PATIENCE. WE NOW HAVE 3 DIFFERENT CASE NUMBERS AND I HAVE DOCUMENTATION OF TALKING TO 4 DIFFERENT PEOPLE TO RESOLVE THE MATTER. THE CASE NUMBERS THAT HAVE BEEN ASSIGNED ARE AS FOLLOWS: 1) [XXX], # [XXX], 2) CONTACT: [XXX], # [XXX], 3)[XXX], #[XXX]. I FEEL THAT AS IT IS A RECALL AND CHRYSLER DID NOT HAVE A SOLUTION FOR THE PROBLEM AT THE TIME, AND AUTHORIZED US TO REPAIR, THEY HAVE HANDLED THE SITUATION VERY POORLY. PLEASE LOOK INTO THE MATTER OR AT LEAST PLEASE LET ME KNOW WHO I CAN CONTACT TO MAKE A PROPER COMPLAINT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 51,815

WHILE DRIVING ON NO MORE THAN 65 MPH THE ENGINE HAS SHUT DOWN FOR NO REASON, AND WITH NO WARNING. THIS HAS HAPPENED 4 TIMES, AND ALL 4 TIMES THE POWER STEERING AND BRAKES DON'T WORK. ONCE THE CAR HAS STOPPED AND GEAR PLACED INTO PARK I HAVE BEEN ABLE TO TURN THE IGNITION AND THE CAR RESTARTS. ALL FOUR TIMES THE ENGINE IS THE ONLY THING THAT TURNS OFF, THE RADIO CONTINUES TO PLAY.

Mileage: 80,000

THIS IS A PROBLEM IS ALOT OF DODGE VEHICLES WITH THE PENTASTAR ENGINES. THE VALVETRAIN IS A FLAWED DESIGN AND IS COSTING PEOPLE LOTS AND LOTS OF MONEY. MY PROBLEM IS THE ROLLER ROCKER ARM IS WORN AND TICKING. NOT A BIG DEAL RIGHT? HOW ABOUT $1900+ PARTS AND LABOR? WE, LIKE MOST AMERICANS, LIVE PAYCHECK TO PAYCHECK AND RELY ON OUR VEHICLES TO GET US TO AND FROM WORK. NOW, WHY DOES A VEHICLE, WITH JUST AT 100000 MILES, NEED NEW CAMSHAFTS, ROCKER ARMS, AND LIFTERS? WELL I'LL TELL YOU WHY. BECAUSE DODGE IS REFUSING TO RECALL ALL THESE UNITS DUE TO EXPENSE. WHAT ABOUT MY EXPENSE? WHY WOULD THEY BE ALLOWED TO NOT RECALL THIS DEFICIENT DESIGN? JUST WONDERING.

Mileage: 100,000

THE VEHICLE WILL START BUT WONT GO INTO GEAR. I HAVE TO TURN IT OFF AND ON FOR IT TO FINALLY GO INTO GEAR. WORKED FINE THE NEXT DAY. THIS HAS HAPPENED TWICE WITHIN A FEW WEEKS. OTHER THAN THAT SEEMS TO RUN FINE.

Mileage: 108,000

VEHICLE SHUTS OFF WITHOUT WARNING WHILE DRIVING, TOTAL LOSS OF POWER, STEERING, BRAKES AND THROTTLE. ALMOST KILLED MY FAMILY.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ABRUPTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY IN DAYTON, OH) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WITHIN ABOUT THE LAST 6 WEEKS MY SUV HAS BEEN STALLING WHILE DRIVING IN HEAVY TRAFFIC AREAS WHICH IS HIGHLY DANGEROUS & I LOSE ALL CONTROL OF MY VEHICLE I HAVE CONTACTED THE DODGE DEALERSHIP WHERE I PURCHASED THIS VEHICLE FROM & THEY ARE DOING THE BARE MINIMUM TO CORRECT THIS ISSUE!!!! KNOWING MY VEHICLE HAS ACTIVE RECALLS!!!

Mileage: 60,290

ON 12/24/2017 I STARTED MY DURANGO TO LET IT WARM UP BEFORE LEAVING MY HOUSE, REMOTE START WAS USED. IT WAS MAKING A FUNNY NOISE SO I TURNED IT OFF AND THEN TURNED IT BACK ON. AT THIS TIME I SAW SMOKE WAS COMING FROM THE ENGINE. UPON INSPECTION I NOTICED SMOKE FROM THE ALTERNATOR AND HAD TO PUT WATER ON IT. I TOOK MY DURANGO ON 12/26/2017 TO DWAYNE LANE'S CHRYSLER AND JEEP AT 10515 EVERGREEN WAY, EVERETT, WA 98204. THEY SAID THIS IS RELATED TO RECALL T36 AND THERE WAS NO KNOWN FIX. I UNDERSTAND IF THE ALTERNATOR WAS STILL FINE THEY COULD DO NOTHING. HOWEVER SINCE IT WAS CLEARLY FAULTY AFTER RUNNING THEIR TESTS THEY SAID I WOULD HAVE TO PAY OUT OF POCKET NEARLY $1200 DOLLARS AND THEN GET REIMBURSED AFTER 90 DAYS. I CALLED DODGE CUSTOMER SERVICE AND WORKED WITH SOMEONE TO GET APPROVAL FOR THE DEALERSHIP TO GET PAID. I WAS TOLD BY THE DEALERSHIP THEY WERE UNABLE TO GET THIS APPROVED DUE TO MULTIPLE REASONS (MANAGERS ON VACATION/SYSTEM NOT SETUP TO DO SO). AT THIS POINT I WAS LOOKING AT EITHER NOT HAVING A VEHICLE OR MAKING THE $1200 PAYMENT. I CHECKED AT ANOTHER DEALERSHIP AND THEY SAID THEY HAVE DEALT WITH THIS EXACT ISSUE, AND COULD GET IT COVERED. MY CALLS TO DODGE MUST HAVE WORKED BECAUSE THE FIRST DEALERSHIP GOT APPROVAL TO REPLACE WITH ANOTHER ALTERNATOR THAT MIND YOU MIGHT HAVE THE SAME ISSUES. I PICKED UP MY DURANGO 12/27 AND AFTER DRIVING FOR 15 MINUTES THE BATTERY LIGHT CAME ON. I DROVE IT TO THE NEW DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID YES SOME BATTERIES HAVE DIED DUE TO THE BAD ALTERNATORS. THEY SAID DODGE IS NOT COVERING THIS SO $200 DOLLARS OUT OF POCKET. AFTER DRIVING MY DURANGO IT NOW HAS THE BATTERY LIGHT ON AGAIN. NOW THEY ARE SAYING IT IS THE PCM MODULE THAT HAS GONE OUT AND THIS MAY NOT BE COVERED AS WELL. CURRENTLY IT IS 12/29 AND I STILL DO NOT HAVE MY DURANGO.

Mileage: 61,000

MY WIFE WAS DRIVING OUR DURANGO WHEN IT SUDDENLY LOST ALL POWER. SHE HAD TO MUSCLE IT TO THE SIDE OF THE ROAD, WHERE SHE ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPS, IT WOULD START. AFTER THE STALL, WE BROUGHT IT INTO OUR LOCAL DODGE DEALER (DUTCHESS DODGE) WHERE THE SERVICE DEPARTMENT KEPT IT FOR A FEW DAYS, SAID THEY COULD NOT RECREATE OUR CONCERNS, CLEANED NUMEROUS ELECTRICAL CONNECTIONS, CHARGED US $500 AND RECOMMENDED WE CHANGE A "WIN" MODULE AT ABOUT $800 PLUS LABOR BUT COULD NOT GUARNATEE THIS WOULD FIX THE ISSUE. THE SERVICE PERSON EVEN ADMITTED IT COULD BE THE TIPM BUT THAT THEY COULDN'T BE SURE AND THE FIX OF THE WIN MODULE WAS THE FIRST RECOMMEDATION. HE ALSO ADDED THAT SOME COMPONENTS IN THE TIPM WERE LOOSE AND THAT THEY CHECKED AND CLEANED THEM ALSO AND THAT FOR ALL THEY KNOW IT COULD HAVE FIXED THE ISSUE. I INFORMED THEM THAT I COULD NOT AFFORD TO CONTINUE TO THROW MONEY INTO "TRIAL AND ERROR" FIXES AND TO JUST BUTTON IT UP AND GIVE IT BACK TO US. A WEEK LATER, IT HAPPENED TO MY WIFE AGAIN, ONLY THIS TIME, AS SHE WAS PULLING OFF TO THE SIDE OF THE ROAD, IT RE-STARTED ON IT'S OWN. WE CALLED THE SERVICE DEPARTMENT BACK AND THEIR REPLY WAS THAT THEY RECOMMENDED CHANGING THE WIN MODULE. THIS VEHILCLE HAS 62000 MILES AND HAS BEEN REGULARLY SERVICED BY ME AND CARED FOR LIKE A BABY. THIS IS NOT AN ISSUE OF USE OR ABUSE, IT IS FAULTY PARTS AND WE SHOULD NOT BE RESPONSIBLE. I FEEL LIKE I SHOULD JUST TRADE THIS IN AND AFTER OF LIFETIME OF BEING A LOYAL MOPAR CUSTOMER, GO IN A DIFFERENT DIRECTION.

Mileage: 60,000

TAKATA RECALL FROM TIME TO TIME WHEN STARTING THE 2013 DODGE DARANGO V 8 HEMI IT WOULD JUST CONTINUOUSLY TURN OVER LIKE IT WAS NOT GETTING FUEL IT WOULD NOT HAPPEN ALL THE TIME BUT MAKES IT UNRELIABLE WHEN ITS YOUR WIFE AND KIDS USING THE CAR AND WHAT MAKES IT A SAFETY ISSUE IN MY OPINION IS THAT THE CAR HAS ALSO STALLED FROM TIME TO TIME THE CAR HAS BEEN TO THE DEALER 2 TIMES NOW WE HAVE A EXTENDED WARRANTY BUT THEY SAID THEY CAN NOT REPEAT THE PROBLEM VERY FRUSTRATING

Mileage: 36,000

WHEN I USE THE KEY LESS REMOTE TO START THE CAR FROM OUTSIDE MY CAR IT IDEALS FOR ABOUT 30 SECONDS OR LESS THEN TURNS OFF. I TRY IT AGAIN THE HORN BEEPS ONCE THEN DOESN'T START. THE RADIO SETTINGS RESET ON IT'S OWN WHICH HAS HAPPENED SEVERAL TIMES. THE CONSOLE/INSTRUMENT PANEL LIGHTING CHANGES FROM BRIGHT TO DIM WHEN IT'S STILL LIGHT OUTSIDE. ONE OF THE ENGINE FANS TURNS ON/OFF MORE THAN NORMAL AND IT'S LOUDER THEN IT BEEN IN THE PAST. I AM NOTICING A TICKING NOISE WHEN THE ENGINE IS STARTED BUT NO ONE CAN SEEM TO FIND OUT THE ISSUE. LASTLY, WHEN ACCELERATING THE GAS PEDAL THE POWER LAGS MEANING YOU CAN LITERALLY FLOOR THE PEDAL AND IT TAKES SEVERAL MINUTES TO GET UP TO SPEED. ALL OF THESE ISSUES HAVE HAPPENED SEVERAL TIMES AND THE DEALERSHIP TELLS ME THERE'S NOTHING WRONG. SOMETHING IS WRONG BECAUSE THE CHECK ENGINE LIKE ONCE AGAIN CAME ON THIS MORNING.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN CRANKED. THE FAILURE OCCURRED AT LEAST FIFTY TIMES. THE VEHICLE ONLY STARTED BY USING THE REMOTE START BUTTON ON THE KEY FOB. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

VEHICLE ALTERNATOR STARTED TO SMOKE AND CATCH ON FIRE, AFTER SHORTING ITSELF OUT. VEHICLE WAS ON THE ROAD THEN PARKED IN DRIVEWAY. I REPORTED IT TO DODGE WHO ADVISED IT WAS ON RECALL (T36). CALLED CHRYSLER CUSTOMER CARE TO REPORT. THEY SET UP A TOW AND ADVISED THAT THEY WOULD REPLACE WITH CURRENT MODEL ALTERNATOR AND IF NEEDED THE PCM AND BATTERY. DEALERSHIP NOW STATING CHRYSLER WILL NOT COVER PCM OR BATTERY. NOW I HAVE A VEHICLE AT THE DEALERSHIP THAT WONT RUN WITH A NEW ALTERNATOR . CHRYSLER CARE MADE NOTES WHEN I FIRST TALKED WITH THEM ON THIS CASE # 32398928 FROM CUSTOMER CARE. NOW THEY WILL NOT ADMIDT THAT THEY AUTHORIZED REPAIR OF ALTORNATOR, PCM , AND BATTERY.

Mileage: 79,000

MY WIFE ALONG WITH OUR 4 CHILDREN WERE DRIVING DOWN THE EXPRESSWAY WHEN OUR DODGE DURANGO LOST ALL POWER. ALL THE INDICATOR LIGHTS STARTED FLASHING ON THE INSTRUMENT PANEL. IF NOT FOR MY WIFE BEING A SAFE DRIVER GOD KNOWS WHAT COULD'VE BECOME OF MY FAMILY. CAR WON'T TURN ON SAYS THERE IS NO KEY PRESENT. WIPERS COME ON AND OFF, AC BLOWS HOT AIR, DOORS WON'T UNLOCK, RADIO TURNS ON AND OFF. IT'S VERY UPSETTING WHEN YOU THINK YOU'RE BUYING A QUALITY VEHICLE ONLY TO HAVE IT TURN OUT LIKE IT DID. MY WIFE HAS EXPRESSED THAT SHE NO LONGER WANTS TO DRIVE THE VEHICLE AS SHE IS SCARED SOMETHING LIKE THIS MIGHT HAPPEN AGAIN.

CAR HAS STALLED TWICE AND WILL NOT START. FIRST INCIDENT HAPPENED SATURDAY 22 JULY 17 AND THE SECOND INCIDENT WEDNESDAY 2 AUG 17. SEEMS AS IT TRIES TO TURN OVER BUT WILL NOT TURN ON. I WAITED A FEW MINUTES BEFORE TRYING TO TURN ON. WHEN IT FINALLY DID I, I COULD NOT SHIFT GEARS AND THE BRAKE SEEMED TO BE LOCKED. I TRIED TURNING OF VEHICLE, BUT IT WOULD NOT TURN OFF. I FINALLY GOT IT TO TURN OFF AND I WAITED AGAIN A FEW MINUTES BEFORE TURNING BACK ON. MY CHECK ENGINE LIGHT HAS NOT TURNED ON YET AND NO MESSAGES HAVE CAME UP SAYING THERE ARE ANY ISSUES. BOTH TIMES VEHICLE WAS STATIONARY. FIRST TIME IT HAD BEEN OFF FOR AN HOUR, SECOND TIME IT HAD BEEN OFF FOR FOUR HOURS. I BELIEVE THAT THE ALTERNATOR IS THE PROBLEM. THIS VEHICLE HAS HAD RECALLS BEFORE SO I CHECKED TO SEE IF THERE WAS ANOTHER RECALL. THERE IS ONE DATED 10 JULY 17, IN WHICH IT IS DESCRIBING THE SAME PROBLEM.

Mileage: 66,000

AS OF 7/28/2017, WHILE DRIVING ON THE HIGHWAY THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT AND THE CAR STALL HAVING NO POWER . THE VEHICLE HAD TO BE TOW TO THE REPAIR SHOP.

Mileage: 124,556

STARTING AT 9,800 MILES (8.27.2013), THE CHECK ENGINE LIGHT WOULD COME ON AND LATER GO OFF. A CHRYSLER DEALER COULD NOT DETERMINE THE CAUSE. THE OIL AND FILTER HAVE BEEN CHANGED AT JIFFY LUBE AND AT CHRYSLER DEALERSHIPS. THE PROBLEM HAS CONTINUED TO OCCUR AFTER OIL CHANGES AT BOTH LOCATIONS. THE ENGINE IS 3.6L. THE LIGHT COMES ON IN MOTION AND STATIONARY POSITIONS. CURRENT MILEAGE IS 48,000. SOMETIMES WHEN THE LIGHT IS ON, A PROBLEM WITH ACCELERATION OCCURS. OTHERWISE, THE ENGINE RUNS GOOD.

Mileage: 9,800

WHILE DRIVING MY CAR SURGES AT TIMES. I CAN LOSE POWER AT ANY GIVEN SPEED AND THEN SUDDENLY MY CAR WILL JERK FAST. SOMETIMES WHEN DRIVING SLOW TO GO AROUND A ROUNDABOUT IT WILL JUST LOSE POWER AND BARELY GO. WHILE AT A STOP BUT IN DRIVE, THE MOTOR WILL VIBRATE. THIS HAS BEEN ONGOING SINCE I PURCHASED MY DURANGO. SEEMS TO BE GETTING MUCH WORSE. ONLY 54,000 + MILES ON IT.

Mileage: 54,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, A BURNING ODOR WAS PRESENT IN THE VEHICLE AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE SERVICE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BEARING IN THE ALTERNATOR FELL OUT. THE SERPENTINE BELT AND ALTERNATOR WERE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 43,069.

Mileage: 43,069

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A WINDING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED A BURNING ODOR COMING FROM ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 05/17/17 *BF UPDATED 08/17/2017*JS

Mileage: 90,000

VEHICLE LOOSES POWER AND STALLS WHEN APPROACHING A STOP (WHILE STILL IN MOTION). I HAVE TO PLACE VEHICLE IN PARK AND RESTART VEHICLE IN ORDER TO CONTINUE DRIVING. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE ME TO BE REAR-ENDED AT SOME POINT AS IT DOES HAPPEN PRIOR TO ME ARRIVING AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN HAPPENING FOR APPROX. THE LAST 3-4 WEEK AND BECOMING MORE FREQUENT. *TR

Mileage: 100,000

I BELIEVE THE TOTALLY INTEGRATED POWER MODULE IS THE PROBLEM. IT WILL NOT START SOMETIMES AND THEN WILL NOT STAY RUNNING WHEN IT DOES. CRANKS AND DIES, ACTS LIKE STARTER JUST KEEPS TURNING OVER AND OVER AFTER HITTING IGNITION BUTTON. WE HAVE HAD THIS PROBLEM FOR A FEW WEEKS AND IT KEEPS GETTING WORSE. OUR VEHICLE YEAR MAKE AND MODULE FALL WITHIN THE TIME FRAME OF A STATED RECALL AND THE SAME ISSUES IN THAT RECALL ARE HAPPENING TO OUR VEHICLE. IT HAS HAPPENED IN OUR DRIVEWAY, RURAL AND CITY STREETS. WHILE AT RED LIGHTS OR STALLING WHILE IN MOTION OR OTHER STOPPING REASONS. PLEASE LOOK INTO THIS, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO START. IN ADDITION, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,087.

Mileage: 75,087

THIS VEHICLE WAS RECALLED DUE TO A PROBLEM WITH THE FUEL PUMP RELAY WHICH IS MOUNTED ON THE ECU BOARD. WE HAD THE REPAIR MADE IN AUGUST OF 2015. ABOUT 4 MONTHS AFTER THE REPAIR WE BEGAN HAVING INTERMITTENT TIME STATUS THE ENGINE WOULD CRANK BUT FAIL TO START OR START AND RUN A FEW SECONDS AND THEN STOP. WE FOUND THAT IF YOU HOLD THE ACCELERATION PEDAL DOWN WHILE CRANKING THE ENGINE IT STARTS, SIMILAR TO THE DAYS WHEN YOU HAD A CARBURETATED ENGINE AND IT WAS FLOODED. SINCE THE PROBLEM OCCURS WHEN THE ENGINE IS OFF THERE IS ON ERROR CODE GENERATED SO THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. I HAD REQUESTED THE DETAILS OF WHAT MODIFICATIONS WERE MADE FOR THE RECALL BUT THE DEALER HAS NOT PROVIDED ME WITH THE INFORMATION.SINCE WE DID NOT HAVE THE PROBLEM PRIOR TO THE RECALL BEING PERFORMED WE FEEL IT IS A RESULT OF WHAT WAS DONE TO THE VEHICLE. WE ARE NOW KEEPING A VIDEO LOG OF TRYING TO START THE VEHICLE EACH TIME THIS HAPPENS. IT SEEMS TO BE MORE FREQUENT WHEN IT IS RAINING OR DAMP OUTSIDE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE WHEN DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND 14V104000 (SERVICE BRAKES, HYDRAULIC ). IN ADDITION, THE COOLANT WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

MY CAR POWER CUT OUT COMPLETELY WHILE DRIVING ALONG ON THE INTERSTATE AT 75 MILES PER HOUR. I WAS DARK AND I HAD TO TRY AND PULL OVER WITH NO HEAD LIGHTS TO A SAFE PLACE TO RESTART MY VEHICLE 2013 DODGE DURANGO. THIS HAPPENED SEVERAL TIMES. I THOUGHT THAT WHEN I GOT THE RECALLS DONE IT WOULD ALLEVIATE THE PROBLEM, HOWEVER, THAT WAS NOT THE CASE. I AM STILL HAVING THE PROBLEM. I CALLED DODGE ON THE TOLL FREE # AND THEY HAD ME TAKE MY VEHICLE TO THE DODGE DEALERSHIP AND THEY SAID MY CABIN FILTER, AIR FILTER, AND FUEL SOMETHING NEEDED TO BE REPLACED. THIS SHOULD NOT SHUT DOWN THE WHOLE CAR IF THE FILTERS NEED TO BE CHANGED. THIS PROBLEM HAPPENED SEVERAL TIMES, APRIL 22, MAY 16, MAY 20, MAY 28, JUNE 18, JUNE 19 AND JUNE 13.

Mileage: 30,000

I PURCHASE MY VEHICLE IN 2013 AND SHORTLY AFTER RECVD SEVERAL RECALLS. ONE RECALL WAS REPAIRED IN A TIMELY MANNER, HOWEVER IT TOOK FROM NOVEMBER 2013 TO MARCH 8, 2016 TO RECV AN APPOINTMENT TO COMPLETE THE ADDITIONAL RECALLS. SHORTLY BEFORE MY APPOINTMENT MY ENGINE LIGHT ILLUMINATED. WHEN I MEET MY APPOINTMENT TIME AT NYLE MAXWELL SUPERCENTER IN AUSTIN TX, I INFORMED THEM OF THE ENGINE LIGHT. AFTER A WEEK, THEY INFORMED ME THAT NOT ONLY THE COUNTLESS RECALLS THAT NEED REPAIR THAT I ALSO NEEDED A PART FOR MY TRANSMISSION. THEY HAVE NO VEHICLE FOR ME TO LOAN OUT TO ME THAT MEETS THE SAME NEEDS AS MY DURANGO AND HAVE INFORMED ME THAT THEY MAY KEEP MY VEHICLE FOR ANOTHER 30 DAYS..

MY DAUGHTER & GRANDDAUGHTER WAS DRIVING ALONG AND THE VEHICLE JUST SHUT DOWN WHILE DRIVING NO MESSAGES NO INDICATORS LIGHTS NO WARNING NOTHING JUST SO HAPPEN THEY WERE ON THE SAME STREET AS THE DODGE DEALERSHIP & WAS ABLE TO GET IT STARTED LONG ENOUGH TO GET IT DOWN THE STREET NOW I'M BEING TOLD IT COULD POSSIBLY HAVE BEEN RUNNING HOT & NOW HAVING MOTOR ISSUES NOW I'VE TOLD THEM BEFORE I'VE SMELLED COOLANT AND WAS TOLD THERE WAS NOTHING WRONG NOW THERE'S AN ISSUE THIS IS SOME BS

Mileage: 80,000

I AM THE FIRST AND ONLY OWNER OF A DODGE DURANGO 2013: ON DEC 25TH I WAS LEFT STRANDED WITH MY CAR, WINDOWS OPEN AND UNABLE TO MOVE IT ANYWHERE. IT LITERALLY DIED AND HAD TO LEAVE IT ALONG THE ROADSIDE SINCE I WAS WITH MY 4 SMALL CHILDREN. I WAS DRIVING, AND THE CAR STARTED WITH A WEIRD NOISE, THEN SMOKE STARTED COMING OUT, THE ALL THE LIGTHS ON THE DASHBOARD STARTED TO FLASH, THE TEMPERATURE WAS ALWAYS INFORMED AS NORMAL, THEN THE WINDSHIELD WIPPERS STARTED TO WORK ON ITS OWN AND THEN THE CAR LITERALLY DIED. THERE WAS NO POSSIBILITY OF IGNITION NOR NOTHING. THE CAR HAD TO BE TOWED AWAY BY A SPECIAL TRUCK SINCE IT HAD TO PICK UP THE CAR AND PLACE IT ON THE TRUCK, SINCE THERE WAS NO POSSIBILITY TO HAVE IGNITION. THE MOST STRANGE THING IS THAT ON DECEMBER 12, THE CAR WAS OUT OF THE DOGE WORKSHOP FOR THE 40,000 KM REVISION WITH NO PROBLEM. SO FAR I HAVE BEEN INFORMED THAT THE CENTRAL COMPUTER OF THE CAR DIED, THE BATTERY WAS BURNED AND THE ALTERNATOR DIED............ ALL THIS INFORMATION IS PROVIDED BY THE GARAGE WHERE MY CAR IS AT. IS THIS A PROBLEM THAT I HAVE TO PAY FOR OR IS IT A PROBLEM THAT THE COMPANY WILL PAY FOR EVERYTHING? PLEASE ADVICE ME ON HOW TO PROCEED

Mileage: 43,700

"TAKATA RECALL"SOMETIMES AFTER THE CAR HAS BEEN DRIVEN LONG OR SHORT DRIVES AND TURNED OFF FOR A SHORT PERIOD OF TIME, WHEN I GO TO START THE ENGINE THE STARTER WILL GRIND/ENGINE TURNS OVER BUT WILL NOT START THIS ISSUE WAS SUPPOSE TO BE TAKEN CARE OF IN THE SUMMER OF 2015. DEALER HAD OUR CAR FOR OVER TWO MONTHS WAITING ON PARTS BUT THE ISSUE IS STARTING TO OCCUR AGAIN!(ELECTRICAL) ALSO I FIND AT DIFFERENT TIMES THE INTERIOR LIGHTS/GAUGE LIGHTS/INDICATOR LIGHTS THAT ARE ON AND STAY ON FOR A FEW MILES LIKE THERE IS A SHORT IN THE ELECTRICAL SYSTEM. NOTE: I HAVE NEVER HAD A RECALL ON THE ELECTRICAL PROBLEM.

Mileage: 38,000

TWO WEEKS AFTER PURCHASING THE VEHICLE, I NOTICED THE TRUCK WAS LEAKING FLUID. I RETURNED TO THE DEALER ON 2 OCCASIONS. THE RADIATOR NEEDED TO BE REPLACED

Mileage: 441

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE INDEPENDENTLY REPLACING THE AIR CLEANER, THE CONTACT NOTICED OIL IN THE AIR CLEANER. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PCV CRANK CASE VENTILATION VALVE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,200. UPDATED 02/18/16*LJ

Mileage: 22,200

HEMET CHRYSLER DODGE, 240 CARRIAGE CIRCLE, HEMET, CA.92545, MADE MY APPOINTMENT TO HAVE THE FUEL PUMP RELAY REPLACED AS THEY SAID THEY HAD THE PART, AND THEN I GO THERE AND WAIT 2 HOURS. THEY COME OUT AND SAID THEY DID NOT HAVE THE PART AND DO NOT KNOW WHEN THEY WILL HAVE IT. THIS IS UNHEARD OF. I AM GOING ON A TRIP IN OCT IN THIS VEHICLE. I WOULD LIKE TO KNOW WHEN SOMETHING IS SO UNSAFE HOW IS IT THE DEALERS DO NOT SEEM TO CARE? WHAT ARE WE SUPPOSE TO DO? I WAS TOLD TO KEEP CALLING.

THE CAR STALLS WHEN ON REVERSE OR WHEN TRYING TO START UP. I'VE TRIED DIFFERENT ENGINE TEMPERATURES. WHEN HOT OR COLD AND IT CONTINUES TO GIVE ME THE SAFE ISSUE. I'VE TAKEN VEHICLE TO THREE DIFFERENT MECHANICS AND ALL SAY VEHICLE IS FINE, YET NO ONE CAN EXPLAIN WHY VEHICLE DOES NOT START UP. *TR

Mileage: 7,500

ALTERNATOR DIODES IN MY VEHICLE MAY EXPERIENCE A RAPID FAILURE VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND /OR FULLY SHORTED TO GROUND CONDITION DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ABS SYSTEM, ESC SYSTEM, ECM SYSTEM AND/OR THE CENTRAL BODY CONTROLLER. *TR

Mileage: 22,100

THERE HAVE BEEN 6 RECALLS ON MY CAR. I HAVE HAD MY NAME ON THE WAITING LIST AT MY DEALER, ONLY TO BE TOLD IT COULD BE ABOUT A YEAR. I KEEP GETTING RECALL LETTERS AS I'M WAITING FOR ONE THING AND NO PARTS AVAILABLE FOR ANOTHER. I ALWAYS HAVE CHILDREN IN MY CAR AND FEEL EXTREMELY UNSAFE TO DRIVE EVERYDAY. THE WEATHER IS GETTING DANGEROUS AND ONE OF THE RECALLS IS ON MY BRAKES. I WAS TOLD, "DON'T WORRY, IT SHOULD BE OK UNTIL THE WINTER." WELL, THE WINTER IS HERE AND I STILL HAVE ABOUT 6 MONTHS LEFT ON THE WAITING LIST. HOW IS ONE SUPPOSED TO DRIVE AND FEEL SAFE, KNOWING MY CAR CAN "STALL WITHOUT WARNING", HAVE AN "UNDER HOOD FIRE" OR HAVE MY "BRAKES FAIL" AT ANY MOMENT WHILE IN DRIVING? WHAT'S EVEN WORSE IS, THERE'S NOWHERE TO TURN BECAUSE EVERYWHERE I CALL "SORRY MAAM, THERE AREN'T ANY PARTS.." GREAT! NOW I'M LOST AND RISKING MY LIFE ON A DAY TO DAY BASIS. HELP!!! *TR

ONE MONTH AFTER PURCHASING VEHICLE, COUNTLESS PROBLEMS WITH BRAND NEW VEHICLE, BUT THE BIGGEST PROBLEM IS THE STUTTERING, OR "FISHBITE", PROBLEM WITH THE MDS SENSOR THAT OPERATES THE ACTIVE FUEL MANAGEMENT SYSTEM. THIS SUPPOSED CHARACTERISTIC, AS CHRYSLER CALLS IT, CAUSES THE VEHICLE TO BUCK AND JERK LIKE THE ENGINE IS GOING TO CUT OUT, BETWEEN 40-80 MPH ON LEVEL GROUND AND ON HILLS. BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR THIS CONTINUOUS PROBLEM, STAR CASE OPENED, TECHS FROM CHRYSLER CONSULTED AND BEING TOLD THAT ITS REQUIRED TO FUEL WITH 89 OCTANE, WHICH IS NOT STATED ON THE SALES STICKER OR THE OWNERS MANUAL, WHICH ONLY STATES RECOMMENDS 89 OCTANE, NOT REQUIRED. TOLD TO DISABLE THE ECO SYSTEM TO ONLY RUN ON 8 CYLINDERS, WHICH IS NOT WHY I PURCHASED THE VEHICLE. I PURCHASED IT FOR POWER, AS WELL AS FUEL ECONOMY ON THE HIGHWAY. SO THIS LAST TIME I TOOK TO THE DEALERSHIP, THE SERVICE MANAGER DISCONNECTED THE MDS SENSOR AND DROVE THE VEHICLE, VEHICLE PERFORMED FINE, RECONNECT THE MDS SENSOR AND THE PROBLEM CONTINUES. HAVE ALSO BEEN TOLD THAT THE TORQUE CONVERTER IS LOCKING UP, ONCE AGAIN A CHARACTERISTIC PER CHRYSLER TECHS AND ENGINEERING. SO, WHICH LIE IS THE LIE AND WHICH LIE THE IS THE LIE. LIED TO CONTINUOUSLY, HAVE NOT HAD CALLS RETURNED FROM DEALERSHIP TO KNOW WHAT THE STATUS IS OF MY VEHICLE, PLUS HAVE CONTINUOUSLY BEEN BLOWN OFF BY CHRYSLER CARES GROUP IN DETROIT WITH MY CURRENT CASE FILED WITH CHRYSLER, JUST TONIGHT ON 29 AUGUST 2014, IT TOOK ME 8 TIMES TO CONTACT MY CASE MANAGERS BECAUSE I WAS TOLD I WOULD BE CONTACTED TWO DAYS AGO, BUT THEY HAVE BEEN BUSY. LOAD OF CRAP, CHRYSLER DOES NOT CARE!! MONTHS AGO WE RECEIVED A RECALL REGARDING THE BRAKE BOOSTER. I CALLED MY DEALERSHIP IMMEDIATELY (SEEING AS PROPERLY FUNCTIONING BRAKES ARE IMPORTANT) AND WAS TOLD THAT THE PARTS WEREN'T IN. MONTHS LATER AND I HAVE STILL HEARD NOTHING. *TR

Mileage: 2,481

TRANSMISSION HESITATES OR "STUTTERS" WHEN GOING FROM PARK TO DRIVE AND FREEZES GOING FROM 2ND TO 3RD GEAR. WAS TOLD THERE WAS A "FLASH UPDATE" AVAILABLE AND COMPLETED. HAVE TAKEN DURANGO BACK TO SAME DEALERSHIP FOR THE SAME ISSUE 11/23/13, 06/10/14, AND HAD AN APPOINTMENT ON FRIDAY, 07/12/14 BUT WAS TOLD BY THE DEALERSHIP THEY WOULD HAVE TO TAKE MY INFORMATION/APPOINTMENT DOWN ON PAPER THEN CALL TO RESCHEDULE MY APPOINTMENT. IT IS NOW 08/05/14, AND I HAVE NOT RECEIVED ONE RETURN PHONE CALL. THE ENGINE WILL SURGE TO A HIGH RPM WHILE I AM COASTING AT A SET SPEED (USUALLY BETWEEN 20-45 MPH). ON THE VISIT DATE OF 06/10/14, SERVICE REPAIR SHOWS TWO FLASH UPDATES (SOFTWARE 1 & SOFTWARE 2) WERE COMPLETED. THERE IS NO COMMUNICATION FROM DODGE CONCERNING THE "FLASH UPDATES" THAT THE DEALERSHIP SAYS ARE NECESSARY TO THE VEHICLE RUNNING PROPERLY. *TR

Mileage: 4,817

UPON PULLING OUT OF MY NEIGHBORHOOD FROM A FULL STOP, THE SUV WAS SLOW TO ACCELERATE. IT SEEMED "SLUGGISH", AS IF IT WAS NOT SWITCHING TO THE PROPER GEAR AND HAD TROUBLE SPEEDING UP. CAUSED AN ONCOMING CAR TO HAVE TO HIT THE BRAKES TO KEEP FROM HITTING ME, WHEN I SHOULD HAVE HAD PLENTY OF TIME TO PULL OUT, UNDER NORMAL CONDITIONS. THIS HAS HAPPENED NUMEROUS TIMES. IT ALSO HAPPENS WHILE I'M DRIVING DOWN THE ROAD AND TRY TO SPEED UP. THIS IS AN INTERMITTENT PROBLEM. I HAVE TAKEN IT TO FERMAN DODGE TWICE NOW, AND THEY TELL ME THAT THEY "HOOKED IT UP TO THE COMPUTER AND COULD FIND NOTHING WRONG WITH IT", AND WHEN THEY TEST-DROVE IT, THEY COULD NOT REPRODUCE THE PROBLEM. AFTER RESEARCHING THIS ONLINE, I HAVE COME ACROSS OTHERS WHO HAVE ALSO EXPERIENCED THIS ISSUE. I BOUGHT THIS VEHICLE NEW IN NOVEMBER 2013, AND IT DID NOT DO THIS WHEN I FIRST GOT IT. IT NOW HAS ONLY 3160 MILES ON IT. I DO NOT FEEL THAT IT IS SAFE TO DRIVE, CONSIDERING ITS UNPREDICTABILITY. *TR

Mileage: 2,800

WHEN DRIVING THE CAR AUTOMATICALLY STALLS WHILE IN DRIVE SO I HAVE TO PUT IT INTO NEUTRAL THEN BACK INTO DRIVE AND THEN IT DRIVES AGAIN. THIS HAS HAPPENED ABOUT 4 TIMES I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SEEM TO THINK AND TELL ME THEY FOUND NOTHING WRONG. THEY SAY NO WARNING LIGHTS WERE ON. I EXPLAINED TO THEM THAT NO WARNING LIGHTS APPEARED WHEN THIS HAPPENS. *TR

Mileage: 24,114

ON APRIL 2013 WE PURCHASED A BRAND NEW 2013 DODGE DURANGO RS. TWO MONTHS LATER, IN JUNE, WE TOOK A TRIP, THE CAR OVERHEATED ON THE HIGHWAY. WITHIN A FEW MINUTES THE CAR SHUT DOWN- WE GOT IT TOWED TO THE CLOSEST SERVICE STATION. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO A BROKEN HEATER HOSE. ON MARCH 2014 WE TOOK ANOTHER TRIP, TWO HOURS INTO OUR TRIP IT OVERHEATED AGAIN, WE LET IT COOL DOWN AND DROVE IT TO THE NEAREST SERVICE STATION. THE CAR WAS SERVICED FOR TWO DAYS, DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO THERMOSTAT AND SENSOR MALFUNCTION. A WEEK LATER- MARCH 22, WE TOOK IT BACK FOR THE SAME PROBLEM. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO AIR PRESSURE IN THE ENGINE. FOUR WEEKS LATER, APRIL 21, WE TOOK IT YET AGAIN FOR THE SAME PROBLEM, WHICH BRINGS ME TO TODAY. AS A RESULT OF THIS CONSTANT PROBLEM WE HAVE BEEN SPENDING A TREMENDOUS AMOUNT OF ENERGY, TIME AND MONEY (HOTELS, RENTALS, ECT). THIS ISSUE HAS RUINED MY VACATION, HAS CAUSED ME TO MISS WORK AND MEET DEADLINES. WHEN WE HAD OUR FIRST INCIDENT, I DECIDED TO CALL IT A FLUKE. I SAID, THIS CAN HAPPEN TO ANYONE, I DECIDED TO FORGET IT AND MOVE ON. WHEN IT RUINED MY VACATION YET A SECOND TIME AND THE PROBLEM CONTINUED AFTER MULTIPLE SERVICES, WE CAME TO THE CONCLUSION THAT THIS CAR WAS UNSAFE AND UNRELIABLE FOR ME AND MY FAMILY. I DON'T THINK IT'S FAIR THAT I KEEP THIS CAR AND RISK THE CHANCE OF THIS VEHICLE HAVING SOME INTERNAL DAMAGE THAT WILL AFFECT MY FAMILY IN THE FUTURE. I AM NOT LOOKING FOR A WAY OUT OF MY LOAN BUT SIMPLY WOULD LIKE FOR DODGE TO PUT ME IN A NEW VEHICLE. I CURRENTLY HAVE A CLAIM WITH DODGE AND I DON'T FEEL LIKE I BEEN GETTING THE ATTENTION I DESERVE. JUST GOT NEWS ON MY VEHICLE TODAY AND THEY WANT TO OPEN THE ENGINE AND CHANGE OUT THE HEADS. IF I CAN GET SOME HELP ON THIS MATTER I WOULD REALLY APPRECIATED. THANKS - CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 3,000

ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS TO WORK PROPERLY AND SKIPS SECOND GEAR, THE VEHICLE ALSO IDLES HIGH AND LOW WHILE IN OPERATION OF DRIVE. *TR

Mileage: 20,100

HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING ON THE NEW DURANGOS WAS NEVER TESTED. THE COOLANT WAS INTERACTING WITH ANYTHING RUBBER IT CAME INTO CONTACT WITH AND WAS BREAKING DOWN THE RUBBER. STAR TOLD THEM TO REPLACE EVERY PIECE OF RUBBER THE COOLANT COMES INTO CONTACT WITH. IT IS NOW MIDDLE OF AUGUST AND THE SMELL IS STILL PRESENT AND TO DATE CHRYSLER HAS NOT ISSUED A SERVICE BULLETIN OR RECALL ON THE COOLANT OR HOSES. WE HAVE SUBMITTED PAPER WORK FOR THE LEMON LAW. *TR

Mileage: 1,500