2013 DODGE DURANGO Unknown Or Other Problems

53 complaints about Unknown Or Other

53
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (53)

Sep 19, 2025

I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV will stall at start up. The engine light will come on during this time. Once the Durango starts the light goes away. I was told this was a sign of a known recall issue for this vehicle.

Apr 29, 2025

The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .

Mar 5, 2025

While driving whether it be on the interstate going 70 mph or on a back road doing 30 mph the vehicle will completely lose power and the only way I can get power back before someone hits me in my rear end is to put it in neutral real fast then turn the key and start the vehicle back or if able to get to side of road and put it in park and start the vehicle back up

Jul 14, 2024

On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge customer advocate group, who are not open on Sundays. The passenger in the front passenger seat was struck in the back of the head when the rest deployed, Causing headache, discomfort, and some nausea.

Feb 28, 2024

The recall that was done on 1/4/21 for a fuel pump relay on this vehicle has not been properly working since it was installed. Have had problems with a no start would just crank and it might start on the 3 or 4 try took to the dealers and even towed there once. Kept telling them that this problem started after this recall of the fuel pump relay. Gas mileage also went down. When taken in and even towed to dealership there was no codes for anything except battery was dead from the cranking trying to start the motor. after they got the battery charged it didn't do it for them so no codes for them to see. It would do it sometimes and then wouldn't do it. If you was out and about you might get stranded. Called Detroit the Dodge makers and was told that they wasn't going to do anything about it since it was out of warranty you only have a 2 years warranty on a recall part. But when they keep saying it's all done right. What does a consumer have to do to get it fixed properly!

Jun 24, 2023

The headrest deployed while parked.

Jun 2, 2023

It is believed after Dealer inspection/investigation that there is a problem with 2 ignition modules. The reason we took it to the Dealer is because the vehicle randomly turns off - lights, engine, everything - while being operated causing significant risk to any occupants in the vehicle. The issue was replicated and recorded on a flight recorder installed by the Dealer - paid for by the owners. The vehicle was inspected multiple times over the course of almost a year to replicate, analyze and identify the issue. There were check engine lights that came on and we had those reviewed but no issue was identified. These occurred before the vehicle started randomly turning off.

Nov 5, 2022

Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.

Jun 18, 2021

My vehicle had shut down on me numerous times while I was driving with my kids in the car and it hasn’t been running for months now I’m without a vehicle cause I had took it to the dealership to fix the problem and the problem was never fixed

May 30, 2021

The passenger headrest made a loud noise and shot the front piece of it out extremely fast. There was no warning messages or lights. It could hurt head and neck . I have had this vehicle since it was new. Never got a recall warning about exploding headrest from Dodge. It has not been inspected by manufacturer or insurance or others.

Apr 15, 2021

I HAVE BEEN TRYING TO GET A RECALL DONE ON MY CAR FOR MONTHS AND I CAN'T, FUEL PUMP RELAY. EVERY TIME I CALL THE DEALERSHIP THEY SAY CALL BACK NEXT WEEK AND NOTHING. I HAVE CALLED EVERY DEALERSHIP AROUND AND THEY SAY THEY GET ONE PART A WEEK. I DON'T KNOW WHO TO GO TO. AM I SUPPOSED WAIT UNTIL I AM BROKEN DOWN?

Sep 23, 2020

WHILE ENGINE RUNNING AND VEHICLE IN PARK THE DRIVER HEADREST ACTIVATED WITH A LOUD BANG STRIKING DRIVER IN BACK OF HEAD. ASIDE FROM A SORE NECK AND SLIGHT HEADACHE THE DRIVER WAS FINE. HOWEVER, IF THIS WAS TO HAPPEN DRIVING DOWN THE ROAD THIS WOULD HAVE BEEN HIGHLY UNSAFE.

Mileage: 63,000

Aug 12, 2020

WHEN DRIVING THE CAR JUST SHUTS DOWN THE STEERING WHEEL GETS REALLY HARD AND POWERS OFF THE WHOLE CAR,IT HAPPENES A COUPLE OF TIMES BUT THE WORST ONE I WAS GOING 50MILES IN A BUSY STREET AND THIS HAPPENED ALMOST HAD A CAR ACCIDENT,THIS IS CONSTANTLY HAPPENING EVERYDAY SHE IS MY DAILY DRIVER AND I DRIVE SCARED ALL THE TIME .

Jul 1, 2020

THIS ENGINE (V6 PENTASTAR 3.6) IS TAPPING. IT SEEMS TO BE COMMON PROBLEM AMONG CHRYSLER JEEP AND DODGE. CHRYSLER STATES THAT THE ENGINE LIFTS AND ROCKERS ARE CULPRIT AND REPAIRS HAVE BEEN DONE ON SOME CHRYSLER AND JEEP MODELS WITH THIS SAME ENGINE BUT DODGE WILL NOT REPAIR OR COMPENSATE FOR THE FAULTY PARTS ON THIS ENGINE BY THE MAKER. THIS IS A FLAW IN THE ENGINE DESIGN AND CONSTRUCTION, THIS PROBLEM SHOULD BE REPAIRED BY MAKER AND NOT PASSED ON TO THE CONSUMER. SINCE THIS PROBLEM HAS STARTED I NOTICED THE CAR SEEMS TO STALL AND IT'S NOT AS POWERFUL AS IT ONCE WAS. I TOOK THE CAR TO A DODGE DEALERSHIP THAT DIAGNOSED THE PROBLEM AS THE LIFTS AND ROCKERS IN THE ENGINE SPECIFIC TO THE LEFT SIDE. *TR

Mileage: 128,000

Jun 22, 2020

HEAD REST POPPED OPEN. *TR

Mileage: 88,720

Jun 11, 2020

I PURCHASED A 2013 DODGE DURANGO FROM NEW SMYRNA BEACH CHRYSLER DODGE JEEP AT THE END OF JULY 2018. THE MORNING AFTER WE PURCHASED IT THE CAR WASN'T ACTING RIGHT AND WOULDN'T START. AFTER HAVING MY VEHICLE UP THERE UNTIL THE END OF AUGUST THEY FINALLY REPLACE THE FUEL RELAY PUMP. I GOT A LETTER SAYING THAT THERE'S A RECALL ON THE VEHICLE AND THE PART THAT WAS PUT IN WAS A PART OF THE RECALL. MY VEHICLE STARTED ACTING FUNNY AND DOING THE SAME THINGS THAT IT DID LESS THAN TWO YEARS AGO. IT'S BEEN STRUGGLING TO START AND I HAVE VIDEO OF IT FROM LESS THAN TWO YEARS AGO AND NOW DOING THE SAME THING. I HAD MY VEHICLE TOWED TO THE DEALERSHIP AND THEY TOLD ME THAT MY BATTERY WAS DEAD AND THEY COULDN'T DO ANYTHING UNTIL I REPLACED IT. MY BATTERY WAS NOT DEAD WHEN I LEFT MY HOUSE AND THIS IS WHAT THE RECALL DOES IT DRAINS THE BATTERY. I WAS ALMOST IN AN ACCIDENT LESS THAN TWO WEEKS AGO WHEN MY CAR STALLED WHILE I WAS DRIVING HOME WITH MY FOUR CHILDREN IN THE CAR. THE DEALERSHIP MADE ME PURCHASE A NEW BATTERY AND ARE ASKING ME TO GET AN AUTHORIZATION FROM CHRYSLER TO COVER THE CHARGE AND THE PART OF I HAVE TO NOW PAY FOR THAT TOO. I LOOKED MY CAR UP AND IT'S SHOWING OTHER RECALLS AS WELL. I REACHED OUT TO GIBS LAW FIRM BECAUSE THEY HAVE A HUGE CLASS ACTION SUIT BECAUSE OF MY SAME ISSUE. MY FAMILY IS STRUGGLING AND MY HUSBAND IS MISSING WORK BECAUSE WE DON'T HAVE OUR VEHICLE. *TR

Mileage: 5

Feb 17, 2020

THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?

Mileage: 120,000

Jan 30, 2020

I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED

Mileage: 1

Jan 17, 2020

TRANSFER CASE IS LEAKING.

Jan 3, 2020

I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME.

Mileage: 76,000

Dec 22, 2019

IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.

Mileage: 108,500

Dec 8, 2019

STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING

Mileage: 160,000

Nov 25, 2019

WHILE IN MOTION (DRIVE) ON A CITY STREET AND EXPRESSWAY THE VEHICLE HAS SHUT OFF ON ME FOUR DIFFERENT TIMES ON 11/24/2019 ONE WEEK AFTER BECOMING THE NEW OWNER. THE VEHICLE ALSO STALLED WHEN TURNING THE KEY FOB TO START THE VEHICLE NUMEROUS TIMES AFTER SHUTTING OFF. THE KEY FOB WHICH TURNS THE VEHICLE ON AND OFF AT THE SLIGHTEST TOUCH HAS ABRUPTLY TURNED THE VEHICLE OFF WHILE THE CAR IS IN DRIVE.

Mileage: 78,480

Nov 4, 2019

FOR WEEKS MY 2013 DURANGO SXT WON'T LOCK WHEN PRESSING THE KEY FOB AND SOMETIMES WHEN I UNLOCK THE CAR, THE HORN GOES OFF SEVERAL TIMES, AS IF I'M LOCKING THE CAR. I'VE REPLACED THE BATTERY IN THE FOB, SO NOT SURE WHY IT'S NOT WORKING PROPERLY. MY LIFTGATE LOCK STOPPED WORKING FOR A MONTH AND RECENTLY STARTED WORKING. MY CHECK ENGINE LIGHT IS ON AND THE CAR RANDOMLY HAS A DELAY IN STARTING. I'M READING THAT IT COULD BE A FUEL PUMP RELAY AND THE 2013 DURANGO HAS A RECALL FOR IT, BUT MY VIN ISN'T INCLUDED IN THE RECALL EVEN THOUGH IT HAD A TIPM RECALL THAT WAS REPAIRED, WHICH IS CLOSELY ASSOCIATED WITH THE FUEL PUMP RELAY RECALL.

Mileage: 115,000

Oct 22, 2019

FOR THE PAST 2 WEEKS MY DURANGO HAS BEEN SHUTTING OFF WHILE DRIVING LATEST INCIDENT 60MPH ON THE HIGHWAY. THE VEHICLE HAS RESTARTED EACH TIME SO FAR. I LOOKED UP A RECALL 15V115000, 14V-530. THESE BOTH STATE THEY ARE NOT FOR MY VEHICLE BY VIN, HOWEVER BY YEAR IT IS.

Mileage: 77,000

Sep 18, 2019

MY VEHICLE WILL SHUT OFF WHILE DRIVING, SOMETIMES IT WILL START RIGHT BAVK UP AND SOMETIMES IT WON'T. WHEN IT DOESN'T TURN ON AGAIN, I HAVE TU OULL TO THE SIDE OF THE ROAD WHICH MAKES IT DIFFICULT SOMETIMES BECAUSE THE STEERING WHEEL GETS HARD. I TOOK IT TO MY MECHANIC AND HIS COMPITER WILL SHOW NOTHING IS WRONG WITH THE VEHICLE.

Mileage: 156,000

Sep 1, 2019

THIS CAR WILL COMPLETELY LOSE POWER RANDOMLY. IT WILL WILL SHUT OFF AND TURN BCK ON ALL BY ITSELF OR IF IT SHUTS OFF I CAN BARELY TOUCH THE KEY FOB AND IT WILL TURN BCK ON WITHOUT EVEN TURNING THE KEY!! SOMETIMES I HAVE TO PUT IT IN NEUTRAL AND TURN IT OFF AND BACK ON. THIS VEHICLE IS VERY DANGEROUS, UNPREDICTABLE, UNRELIABLE. HAVE TAKEN IT TO FEW MECHANICS WHO WON'T EVEN WORK ON IT CUZ THEY CAN NOT PIN POINT THE PROBLEM. I HVE TAKEN IT TO DEALERSHIP AND THEY COULD NOT FIND ANYTHING EXCEPT FOR A CODE FOR SIRIUS RADIO SUBSCRIPTION , REALLY ! THEY EVEN KEPT IT OVER NITE AND IT WOULDN'T ACT UP FOR THEM. PLEASE FIGURE THIS OUT... CLEARLY THIS VEHICLE HAS ISSUES IF MORE THAN ONE COMPLAINT IS BEING REPORTED. I FEEL LIKE I HVE A GHOST CAR. PLEASE FIGURE THIS OUT. IT IS DANGEROUS WHEN MY CAR DOES THIS ON FREEWAY. DOES IT GOING 10MPH....I CAN BE PULLING INTO MY DRIVEWAY AT HOME & PUT IT IN PARK AND BAH JUST TURNS OFF ON IT'S OWN FOR ME. ANYTIME AT DIFFERENT SPEEDS WHENEVER IT WANTS, IT SHUTS OFF AND COMES BACK ON ALL ON ITS OWN. PLEASE FIGURE THIS OUT. THIS CAR IS NOT WORTH THE AMOUNT OF LIVES THAT CAN BE LOST...

Mileage: 80,000

Jul 25, 2019

MY VEHICLE STALLS WHILE DRIVING IN TRAFFIC ON A CITY STREET. HOWEVER, THE VEHICLE STARTS RIGHT BACK WHILE IT'S COMING TO A SLOW ROLL. I TRY TO CRANK IT WILL ROLLING TO PREVENT AN ACCIDENT. I HAVE HAD THE VEHICLES BATTERY, ALTERNATOR, STARTER, AND FUEL SYSTEM CHECKED. THE IGNITION SWITCH WAS REPLACED IN THE VEHICLE BECAUSE THE VEHICLE PUSH START BUTTON GETS STUCK AND A NEW KEYPAD WAS PROGRAMMED FOR THE VEHICLE. THE VEHICLE STALLS WHILE IN MOTION AT ANY GIVING MOMENT.

Mileage: 138,000

Jul 15, 2019

MY VEHICLE COMPLETELY SHUTS DOWN WHILE I'M DRIVING. I REPLACED 2 FUEL RELAYS ALREADY. TOOK IT AGAIN TO GET LOOKED AT AND THE DEALERSHIP DIDNT HAVE AN ANSWER FOR ME. IT'S A SAFETY ISSUE. IT'S BEEN GOING ON FOR 2 YEARS.

Mileage: 3

Jun 18, 2019

FORWARD COLLISION WARNING (FCW) OFF LIGHT GOING ON CAUSING TRANSMISSION TO DOWN SHIFT GEARS WHILE DRIVING; CAUSING YOU TO HAVE TO COME COMPLETELY TURN OFF THE VEHICLE TO STOP THE ISSUE FROM HAPPENING. IT APPEARS A FAULTY SENSOR IS TRIPPING THE TRANSMISSION/ELECTRICAL ISSUE.

Mileage: 129,000

Mar 19, 2019

I HAVE A 2013 DODGE DURANGO. I PURCHASED THIS VEHICLE IN OCTOBER 2018, AND SOON AFTER I STARTED EXPERIENCING THE PROBLEM. ON MAY OCCASIONS WHILE DRIVING THE VEHICLE RANDOMLY TURNS OFF, ALL ELECTRICAL INSIDE THE VEHICLE GOES BLANK, POWER STEERING GOES OUT AS WELL. IT HAS HAPPENED WHILE STOPPED, PULLING OFF FROM A STOP LIGHT, ON SIDE STREETS, AND ON HIGHWAYS. THERE DOESN'T SEEM TO BE A SPECIFIC TIME THIS HAPPENS. I HAVE TAKEN THE VEHICLE INTO THE AUTO SHOP, AND TO THE DEALERSHIP. BOTH HAVE SAID WITHOUT A CODE OR BEING ABLE TO REPLICATE THE ISSUE THEY CAN'T DO ANYTHING. THE ISSUE HAPPENS RANDOMLY, SO I DON'T SEE HOW IT CAN BE REPLICATED SO EASILY. THIS IS VERY DANGEROUS, AND COULD BE DEADLY. I HAVE A 9 WEEK OLD BABY THAT I CAN'T HAVE IN THE VEHICLE, BECAUSE I FEAR FOR HER SAFETY.

Mileage: 150,000

Jan 6, 2019

DODGE DURANGO 2013- 78,000 MILES: ON MULTIPLE OCCASIONS WHILE DRIVING OUR 2013 DURANGO IT JUST SHUTS OFF. ALL INSIDE ELECTRICAL DEVICES GO BLANKS AND WE LOSE POWER STEERING. WE HAVE DOCUMENTED DATES OF WHEN THIS HAS OCCURRED AND IT CAN BE 5 MINUTES INTO THE DRIVE OR 45 MINUTES ON A BUSY HIGHWAY. WE HAVE HAD IT THE GARAGE MULTIPLE TIMES AND THEY CONTINUE TO TELL US WITHOUT A CODE THEY CAN NOT DIAGNOSE ANY ISSUES. THIS HAS BEEN HAPPENING SINCE JUNE 2018. WE REPORTED THIS ISSUE TO DODGE. THEY SUGGESTED WE GO TO THE GARAGE FOR A DIAGNOSIS. WE TRIED AGAIN ON 12/26/18 TO GET A DIAGNOSIS AND THEY AGAIN COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WITHOUT A CODE. AS MY HUSBAND PROCEEDED TO DRIVE AWAY FROM THE GARAGE, IT SHUT OFF AGAIN. HE WENT BACK INTO THE GARAGE AND THEY SAID THEY COULDN'T FIND ANY CODES. SO WE CONTINUE TO PAY FOR GARAGE VISITS WITH NO ANSWERS. WE ARE NOW AFRAID TO DRIVE OUR ONLY VEHICLE BECAUSE IT SHUTS OFF COMPLETELY WHILE DRIVING. IT IS COMPLETELY DANGEROUS TO BE DRIVING DOWN A BUSY HIGHWAY AND YOU LOSE YOUR POWER STEERING OR IF YOU ARE PULLING OUT OF AN ESTABLISHMENT AND LOSE POWER IN FRONT OF OTHER CARS. WE PAID A LOT OF MONEY FOR THIS CAR AND HAVE TAKEN CARE OF IT WITH REGULAR OIL CHANGES AND GARAGE VISITS. THIS SEEMS LIKE A MAJOR SAFETY ISSUE AND DODGE SHOULD BE CONCERNED THAT SOMEONE MAY BE HURT OR KILLED.

Mileage: 78,000

Aug 10, 2018

MY VEHICLE SHUT OFF FOR THE FIRST TIME AS I WAS DRIVING AT ABOUT 25 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I WAS ABLE TO PUT THE VEHICLE ON P AND THEN START IT WITH NO PROBLEM. NO ENGINE LIGHT APPEARED AT ANY MOMENT. THE SAME THING HAPPENED A SECOND TIME AS I WAS GOING APPROXIMATELY 35 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. SAME THING - I WAS ABLE TO START THE VEHICLE WITH NO PROBLEM, NO ENGINE LIGHT TURNING ON. MY VEHICLE SHUT OFF AGAIN FOR THE THIRD TIME AS I WAS MAKING A LEFT AT AN INTERSECTION WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I PUT THE VEHICLE IN P AND STARTED IT WITH NO PROBLEM, AND NO ENGINE LIGHT TURNING ON.

Mileage: 68,000

Jul 2, 2018

VEHICLE KEPT SHUTTING OFF, TOOK IT TO DEALER THEY SAID IT WAS THE TIPM AND IT WOULD BE A $1401 CHARGE TO TAKE CARE OF IT. I GOOGLED 2013 DODGE DURANGO AND THERE'S BEEN RECALLS WITH IT AND LAWSUITS BUT THEY WILL NOT ACKNOWLEDGE IT. SO I HAVE TO PAY $1400 FOR A DEFECTIVE PART THAT IS KNOWN FOR THIS VEHICLE SO MY FAMILY CAN BE IN A SAFE VEHICLE.

Mileage: 65,000

Jun 20, 2018

WHILE THE CAR IS IN MOTION ON A CITY STREET IT WILL ENGAGE INTO LOW MODE ALL BY ITSELF, CAUSING THE CAR TO JERK AND DRIVE VERY SLOWLY. THE TRACTION LIGHT ALSO COMES ON. I AM UNABLE DISENGAGE THE LOW MODE. I HAVE TRIED PUTTING THE VEHICLE IN NEUTRAL TO DISENGAGE HOWEVER MOST OF THE TIME IT DOESN'T WORK. THE CAR WILL AT SOME POINT USUALLY AFTER ABOUT 10-20 MINS OF TRYING TO PUT THE CAR IN NEUTRAL AND SWITCHING THE AUTO AWD/LOW KNOB BACK AND FORTH RESUME REGULAR DRIVING MODE AT SOME POINT. THIS HAS BEEN HAPPENING EVERY SINCE I BOUGHT THE CAR 2 YEARS (7/2016) AGO SPORADICALLY. THE DEALERS HAVE BEEN UNABLE TO FIX IT BECAUSE IT DOESN'T THROW ANY KIND OF ERROR CODE AND THEY ARE SAYING THEY HAVE TO SEE THE CAR ACTUALLY DO IT. THIS IS A SAFETY HAZARD BECAUSE WHILE DRIVING THE CAR ENGAGES IN A LOW MODE BY ITSELF CAUSING THE CAR TO JERK AND DRIVE SLOWER ALL OF A SUDDEN AND COULD POTENTIALLY CAUSE AN ACCIDENT. THE PART OF THE SYSTEM CAUSING THE ISSUE IS UNKNOWN.

Mileage: 34,500

Jun 9, 2018

WHILE DRIVING ON NO MORE THAN 65 MPH THE ENGINE HAS SHUT DOWN FOR NO REASON, AND WITH NO WARNING. THIS HAS HAPPENED 4 TIMES, AND ALL 4 TIMES THE POWER STEERING AND BRAKES DON'T WORK. ONCE THE CAR HAS STOPPED AND GEAR PLACED INTO PARK I HAVE BEEN ABLE TO TURN THE IGNITION AND THE CAR RESTARTS. ALL FOUR TIMES THE ENGINE IS THE ONLY THING THAT TURNS OFF, THE RADIO CONTINUES TO PLAY.

Mileage: 80,000

May 8, 2018

I'VE BEEN HAVING ISSUES WITH MY VEHICLE STALLING AT RANDOM TIMES WHERE I'M STUCK STRANDED FOR ABOUT 2 TO 5 MINUTES BEFORE THE VEHICLE WILL START AGAIN WITHIN THE LAST YEAR. I'VE HAD MULTIPLE CASES OPEN WITH CHRYSLER AND THE LOCAL DEALERSHIP IN HAMPON VIRGINIA. MY CURRENT CASE NUMBER WITH CHRYSLER IS 34055781. I'M NOW GETTING THE RUN AROUND AND CHRYSLER SEEMS UNWILLING TO HELP ME. THIS VEHICLE IS UNSAFE AND UNRELIABLE AND I FEAR MY FAMILY OR MYSELF WILL END UP IN AN ACCIDENT DUE TO THE LACK OF STEERING WHEN IT SHUTS OFF WITHOUT WARNING. I'VE LOOK ON THE INTERNET AND IT'S LITTERED WITH THIS VERY ISSUE THAT CHRYSLER WILL NOT ACKNOWLEDGE AS A ISSUE. I DON'T KNOW WHERE ELSE TO TURN AND I HOPE THAT SOMEONE CAN PROVIDE ME SOME GUIDANCE AND LET ME KNOW WHAT OPTIONS IF ANY I HAVE TO EITHER GET OUT OF THIS VEHICLE THROUGH CHRYSLER OR MAKE THEM FIX THE ISSUE PERMANENTLY. IT STALLS AT RANDOM, SITTING AT A RED LIGHT, DRIVING DOWN THE HIGHWAY AT ANY GIVEN SPEED. CHRYSLER CLAIMS THAT THEY'VE REPLACED ALTERNATORS, FUEL PUMP RELAY AND TIPM, BUT IT'S STILL DOING IT AND IT STARTED OUT OF NOWHERE. I'VE REPORTED THIS ISSUE ABOUT 6 TIMES TO POMOCO CHRYSLER DODGE JEEP RAM OF HAMPTON AND 4 TIMES NOW TO CHRYSLER.

Mileage: 83,000

Apr 8, 2018

JUST BOUGHT VEHICLE NOT TOO LONG AGO HAVE HAD 3 ISSUES WITH THE CAR NOT STARTING. I PUSH THE PUSH BUTTON AND YOU HEAR IT TRYING TO TURN OVER BUT IT WON'T. ONE TIME IT STALLED IN MIDDLE OF ROAD WHEN DRIVING GOT IT TOWED TO DEALER SHIP THEY REPLACED A FUSE STARTED WORKING AGAIN. NOW IT'S HAPPENED TWICE IN LAST WEEK WHERE IT WON'T START I SEE SEVERAL OTHER COMPLAINTS FROM OTHER OWNERS WITH SAME ISSUE SOMETHING WITH THE TPIM. I CHECKED TO SEE IF THERE WAS A RECALL FOR THIS ON MY VEHICLE AND NONE CAME UP. I FEEL VERY UNSAFE NOW IN MY VEHICLE ESPECIALLY WHEN I HAVE MY CHILDREN IN IT .

Mileage: 85,000

Jan 17, 2018

TAKATA RECALL. RECALL FOR THE ALTERNATOR. I WAS DRIVING ON A VERY BUSY HIGH WAY 77SOUTH SPEED LIMIT 65 MPH WITH MY FAMILY N THE VEHICLE WHEN MY VEHICLE SUDDENLY STARTED SLOWING DOWN AND I WAS UNABLE TO STEER . MY CAR HAD COMPLETELY SHUT OFF NOTHING ELECTRICAL WORKED. IT PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION WITH OUT ANY WARNING. AND NOW I HAD TO BUY A BRAND NEW BATTERY

Mileage: 102,000

Jan 15, 2018

VEHICLE STATIONARY, INTERMITTENTLY NOT STARTING WHEN PUSH BUTTON HAS BEEN PRESSED, WE CAN HEAR STARTER ATTEMPTING TO ENGAGE BUT WILL NOT START. SOMETIMES THE STARTER CONTINUOUSLY RUNS FOR ABOUT 10 SECONDS ATTEMPTING TO START THE CAR AND THE ONLY WAY TO STOP THE STARTER, IS YOU HAVE TO LEAVE THE VEHICLE AND LOCK THE CAR W/KEY FOB. HAS DONE THIS INTERMITTENTLY SINCE JULY OF 2017. THE VEHICLE HAS HAD THE FUEL PUMP RELAY REPLACED DUE RECALL ON 09/2015. THE INTERMITTENT NON STARTING ISSUE HAS OCCURRED A TOTAL OF 12+ TIMES. ON TWO OF THE OCCURANCES THE PROBLEMS HAVE BEEN VIDEO TAPED. HAD THE VEHICLE TO THE DEALERSHIP TWO DIFFERENT TIMES AND BOTH TIMES THEY STATE THAT THEY COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM NOR WERE THERE ANY CODES IN THE SYSTEM, THEREFORE, THEY COULD NOT RESOLVE THE MATTER. WHEN WE TRIED TO SHOW THEM THE VIDEOS THEY ADVISED THAT THEY HAD NO INTEREST IN VIEWING THEM. THEY ALSO ADVISED SEVERAL TIMES THAT WITHOUT A DUPLICATION OF THE ISSUE, THAT THEY COULD DO NOTHING TO RESOLVE THE ISSUE. DEALERSHIP CONTINUES TO MAINTAIN THAT WE ARE THE ONLY ONES THAT THEY KNOW OF THAT IS HAVING THIS PARTICULAR ISSUE.

Mileage: 50,118

Oct 26, 2017

NHTSA RECALL NUMBER 17V-435 SUMMARY THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. SAFETY RISK DESCRPITION FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. MANUFACTURER RECALL NUMBER T36

Sep 14, 2017

2013 DODGE DURANGO PROBLEM. THE ALTERNATOR DIADES ON VEHICLE MAY EXPERIENCE A RADIP FAILURE. *BF THE CONSUMER STATED THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE P60/ 14V-634 RECALL. UPDATED 09/26/2017*JS

Aug 5, 2017

MY WIFE ALONG WITH OUR 4 CHILDREN WERE DRIVING DOWN THE EXPRESSWAY WHEN OUR DODGE DURANGO LOST ALL POWER. ALL THE INDICATOR LIGHTS STARTED FLASHING ON THE INSTRUMENT PANEL. IF NOT FOR MY WIFE BEING A SAFE DRIVER GOD KNOWS WHAT COULD'VE BECOME OF MY FAMILY. CAR WON'T TURN ON SAYS THERE IS NO KEY PRESENT. WIPERS COME ON AND OFF, AC BLOWS HOT AIR, DOORS WON'T UNLOCK, RADIO TURNS ON AND OFF. IT'S VERY UPSETTING WHEN YOU THINK YOU'RE BUYING A QUALITY VEHICLE ONLY TO HAVE IT TURN OUT LIKE IT DID. MY WIFE HAS EXPRESSED THAT SHE NO LONGER WANTS TO DRIVE THE VEHICLE AS SHE IS SCARED SOMETHING LIKE THIS MIGHT HAPPEN AGAIN.

Jul 29, 2017

AS OF 7/28/2017, WHILE DRIVING ON THE HIGHWAY THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT AND THE CAR STALL HAVING NO POWER . THE VEHICLE HAD TO BE TOW TO THE REPAIR SHOP.

Mileage: 124,556

Jun 23, 2017 Fire

ALTERNATOR CAUGHT ON FIRE, IMPACTING MY BATTERY AND AFTER GETTING THIS FIXED I AM STILL HAVING PROBLEMS WITH THE VEHICLE FAILING AFTER I JUST GOT IT OUT OF THE SERVICE CENTER. THE FIRST TIME THE ALTERNATOR CAUGHT ON FIRE IT WAS IN IDLE, STATIONARY. THE SECOND ALTERCATION AFTER PICKING IT UP FROM THE DEALERSHIP IT HAD INTERIOR/EXTERIOR LIGHTS GOING ON AND OFF ALONG WITH MY WINDSHIELD WIPERS OPERATING WHILE OFF. I HAVE HAD A NUMBER OF PROBLEMS SINCE PURCHASING THIS VEHICLE AND BELIEVE I WAS SOLD A LEMON. I WOULD LIKE TO GET THIS ADDRESSED ASAP! THANKS MUCH.

Mileage: 102,000

Jun 3, 2017

VEHICLE STALLS AND THEN POWER GOES OFF WHILE BEING DRIVEN ON OCCASION. VEHICLE WILL NOT START ON FIRST TRY. MULTIPLE TRIES ARE NECESSARY BEFORE VEHICLE STARTS. THIS HAS BEEN GOING ON FOR SOME TIME. DATE ON "WHEN DID THIS HAPPEN" IS APPROXIMATE AS IT HAPPENS ON MULTIPLE OCCASIONS.

Jan 20, 2017

I HEAR A VERY LOUD KNOCKING NOISE WHEN I ACCELERATE, I THOUGHT IT WAS COMING FROM THE FRONT WINDOW WHICH I HAD REPLACED AND IT CONTINUES TO MAKE THE LOUD NOISE WHEN YOU REACH LIKE 50 MPH AND SOMETIMES EVEN LESS.

Mileage: 56,000

Aug 6, 2016

NAVIGATIONAL SUDDENLY STOPPED WORKING. RADIO WORKS. I WAS TOLD BY DEALERSHIP I NEED TO BUY A WHOLE NEW RADIO SYSTEM. THEN THE GENTLEMAN SAID," THAT IS SO FUNNY BECAUSE TWO OTHER CUSTOMERS ONE WITH A JEEP AND ONE WITH A DODGE CHALLENGER COMPLAINED ABOUT THE SAME THING". PLEASE INVESTIGATE. I HAVE BEEN THROUGH THE VISOR FIRE THAT THE DEALERSHIP REFUSED TO HANDLE, JARRETT FORD DID ALL REPAIRS AND FCA PAID THEM. THIS IS DEFINITELY AN ISSUE. THANK YOU.

Mileage: 45,000

Feb 6, 2016

1. OWNED CAR SINCE JAN 2013. LEATHER STARTED CRACKING IMMEDIATELY. TOOK INTO DEALERSHIP AND THEY SAID I HAD TO GET FIXED. WENT BACK TO SHOP FOR SOMETHING ELSE AND MENTIONED THE CRACKING AGAIN AND WAS TOLD I COULD HAVE GOTTEN FIXED BUT MY COVERAGE HAD EXPIRED. THE CRACKING IS REALLY BAD ON THE ARMREST IN CAR. HAVE BEEN OVER TO DEALERSHIP AND CALLED REGARDING THE RECALL I HAVE. IT IS ALWAYS ON BACKORDER AND SOMEONE WILL CALL WHEN IN. I HAVE NOT RECEIVED A CALL AND I SEE THIS IS A SERIOUS RECALL. IS THIS REALLY IMPORTANT TO THE DEALERSHIP THAT THESE RECALLS GETS REPAIRED. I WOULD LIKE TO GET THIS REPAIRED IMMEDIATELY AS WELL AS MY CRACKING LEATHER WHICH HAS BEEN OVERLOOKED.

Jan 3, 2016

I AM THE FIRST AND ONLY OWNER OF A DODGE DURANGO 2013: ON DEC 25TH I WAS LEFT STRANDED WITH MY CAR, WINDOWS OPEN AND UNABLE TO MOVE IT ANYWHERE. IT LITERALLY DIED AND HAD TO LEAVE IT ALONG THE ROADSIDE SINCE I WAS WITH MY 4 SMALL CHILDREN. I WAS DRIVING, AND THE CAR STARTED WITH A WEIRD NOISE, THEN SMOKE STARTED COMING OUT, THE ALL THE LIGTHS ON THE DASHBOARD STARTED TO FLASH, THE TEMPERATURE WAS ALWAYS INFORMED AS NORMAL, THEN THE WINDSHIELD WIPPERS STARTED TO WORK ON ITS OWN AND THEN THE CAR LITERALLY DIED. THERE WAS NO POSSIBILITY OF IGNITION NOR NOTHING. THE CAR HAD TO BE TOWED AWAY BY A SPECIAL TRUCK SINCE IT HAD TO PICK UP THE CAR AND PLACE IT ON THE TRUCK, SINCE THERE WAS NO POSSIBILITY TO HAVE IGNITION. THE MOST STRANGE THING IS THAT ON DECEMBER 12, THE CAR WAS OUT OF THE DOGE WORKSHOP FOR THE 40,000 KM REVISION WITH NO PROBLEM. SO FAR I HAVE BEEN INFORMED THAT THE CENTRAL COMPUTER OF THE CAR DIED, THE BATTERY WAS BURNED AND THE ALTERNATOR DIED............ ALL THIS INFORMATION IS PROVIDED BY THE GARAGE WHERE MY CAR IS AT. IS THIS A PROBLEM THAT I HAVE TO PAY FOR OR IS IT A PROBLEM THAT THE COMPANY WILL PAY FOR EVERYTHING? PLEASE ADVICE ME ON HOW TO PROCEED

Mileage: 43,700

Nov 3, 2015

THE RECALL ISSUED TO ME BACK IN APRIL HAS NOT BEEN RESOLVED. THE DEALERSHIP CLAIMS THAT THE PART HAS BEEN ORDERED, BUT I AM STILL WAITING FOR THEIR CALL FOR SERVICE. THE RECALL R09 HAS NOT BEEN CORRECTED. I WOULD LIKE TO HAVE RESOLUTION TO THIS AS SOON AS POSSIBLE. IF THERE IS A SAFETY RISK INVOLVED, IT SHOULD BE A PRIORITY TO FIX.

Mileage: 21,238

Oct 12, 2015

RADIO HAS BLANKED OUT ON NUMEROUS OCCASIONS. THE FIRST TIME IT WAS SERVICED WAS 2 WEEKS AFTER THE TRUCK WAS PURCHASED, THE TRUCK HAS HAD THIS ISSUE INTERMITTENTLY SINCE PURCHASE.

Mileage: 400

Apr 24, 2015

THIS VEHICLE WAS PURCHASED NEW IN NOVEMBER OF 2013. SINCE THAT TIME WE HAVE RECEIVED 4 RECALL NOTICES ON THE VEHICLE. TWO NOTICES FOR P14/NHTSA 14V-154 (BRAKE BOOSTER). ONE FOR P36/NHTSA 14V-391 (SUN VISOR WIRING). ONE FOR R09/NHTSA 14V-115 (FUEL PUMP RELAY). WE HAVE CALLED THE SELLING DEALER REGARDING THE BRAKE BOOSTER AND THE SUN VISOR AND STILL HAVE NOT RECEIVED ANY TYPE OF NOTIFICATION OF PARTS RECEIVED TO REPAIR. YESTERDAY, WE RECEIVED THE RECALL REGARDING THE INTERNAL FUEL PUMP RELAY, WITH VERBIAGE THAT FIAT CHRYSLER AUTOMOBILES (FCA) DOES NOT CURRENTLY HAVE THE PART AVAILABLE TO PERFORM A "PERMANENT REMEDY." TWO OF THEM ARE SAID TO POSSIBLY CAUSE A FIRE AND THE OTHER A POSSIBLE CRASH. FOR CHRYSLER GROUP LLC/FCA US LLC TO BE ABLE TO GO THIS LONG WITH OUT REPAIRING THESE DEFECTS IS SIMPLY NOT ACCEPTABLE. *TR

Mileage: 14,000