2016 DODGE DURANGO Electrical System Problems

We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. The inspection request is acceptable. The message we receive is "Shift to P before changing gears". The vehicle will stop in the middle of traffic and sometimes require a complete restart before being able to shift to drive. This has put myself, my wife, and two children in immense danger as the vehicle can stop at any point in time in oncoming traffic. We've taken it to a dealer who inspected the shifter and they didn't see any issues they couldn't replicate the issue happening. Two separate mechanic shops also cannot replicate this issue consistently. it hasn't been inspected these problems didn't have any warning messages prior to the problem occurring.

The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from the dealer, as the LED racetrack lighting was not properly sealed and is collecting water. The collection of water within the light compartment has caused corrosion within, and the wiring to disintegrate. This is a commonly known, yet not addressed safety issue by DODGE. My vehicle will not pass the MA Safety Inspection at the end of the month. I have read on-line many, many complaints, as well as have spoken to other Durango owners who have experienced this same problem. I have already replaced the racetrack lighting ONCE on this vehicle due to water collection and the brake lights not properly working. THIS IS A KNOWN SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

Electrical issues involving specific fuses in the vehicle where the f13 fuse constantly fries and melts into the fuse box. Causing an electrical burning smell. No warning lights come on. Certain aspects of the car stop working like the blower motor.

The contact owns a 2016 Dodge Durango. The contact stated while driving at undisclosed speeds, the vehicle shut off and the steering wheel became inoperable. The vehicle failed to restart, and the contact waited for approximately 1 hour later and the vehicle restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with a TIPM failure. The vehicle was repaired; however, the failure recurred. The vehicle was towed to approximately 5 different dealers where it was diagnosed with the same failure. The vehicle was repaired approximately 5 times however, the failure recurred each time. The vehicle was not repaired. The contact discovered the NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only the heat now. rear brake light the race bar part of it is out and Mopar won't replace, Hood of the vehicle has rust bubbles and the lift gate has rust, I asked Mopar about the warranty and they said I missed the expiration date and they would not cover it. Three of the tires keep losing air and I am now on my second set of tires in a year and two months, Valve stems replaced two times as well.

Vehicle is going into park while driving, when it does that I have to come to a stop and restart the vehicle. I almost got into an accident and I’m scared for my life driving this. The dealership charged me to change the alternator, the batteries and I still have the same issue.

Intermittent start/stop, or extended start after driving for extended time. Vehicle fuel smell during if vehicle goes into an extended start mode. I have complained to Dodge about this problem. There was a previous recall on older and newer vehicles for TIPM module which caused similar symptoms I'm experiencing.

VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING EVERY COUPLE TRIPS

The car will just turn off, requiring it be placed in park and restarted.

3 malfunctions within a month time frame. The car will start and run normally. Then it will suddenly come to a halt because the engine will continue to run but the transmission knob will not be able to move, and the entire electrical panel lights up. Repeated attempts to use the push button start to unlock the transmission knob and be able to start car fail. This has happened 2 of the 3 times on major roadways in traffic. PD was called for last incident. The car has been to the dealer 3 times, dealer is unable to replicate problem and unable to pull codes from computer every single time. Vehicle has been inspected by dealer every single time. No warning lights or lamp or messages have appeared prior to this issue. The last incident - as described on major roadway - my children were in vehicle. This is a complete and dangerous issue, still not being addressed. The car had come to a light, stopped, the auto engine had kicked in, and when time to move, the entire panel lit up and transmission knob locked once again.

Portions of the rear LED taillight have shorted out due to water accumulation in the housing

ALTERNATOR HAS A MAJOR MALFUNCTION CAUSING A ALL SYSTEMS FAILURE. AFTER GOING TO MULTIPLE CERTIFIED DODGE MECHANICS THIS ISSUE IS STILL UNRESOLVED.

DURANGO STALLED IN MIDDLE OF INTERSECTION. UNABLE TO START AND VEHICLE WAS TOWED TO LOCAL MECHANIC. MECHANIC STATED THE ISSUES INVOLVES THE ALTERNATOR AND IT HAS AFFECTED THE BATTERY AND WE ARE STILL WAITING TO SEE IF THE PCM WAS AFFECTED. MECHANIC ADVISED ME THAT HE WORKED ON THE SAME YEAR CHRYSLER AND HAD THE SAME EXACT ISSUE, BUT THE ALTERNATOR IN THAT MODEL WAS RECALLED. I HAVE SEEN SEVERAL OTHER ALTERNATOR ISSUES SIMILAR TO MINE WHEN SEARCHING THE INTERNET AND AM WONDERING WHY HAVEN'T THESE ALTERNATORS BEEN RECALLED IF ANOTHER VEHICLE MADE BY CHRYSLER HAS A RECALL BUT THE DURANGO DOES NOT. VEHICLE WAS DRIVING AT LOW SPEEDS UP TO AN INTERSECTION AND ONCE STOPPED, IT SHUT OFF. ORIGINALLY THOUGHT IT WAS THE AUTO START/STOP, BUT ENGINE DID NOT ENGAGE AND POWER STEERING WAS ALSO OUT. UNABLE TO START THERE AFTER.

Mileage: 49,000

WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS

Mileage: 122,000

VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.

Mileage: 90,000

MY TAILLIGHTS HAVE A SHORTAGE WITH WATER IN IT AND MY TAILLIGHT ISN'T FLUSHED WITH THE BODY OF MY VEHICLE. GOT PULLED OVER BY LOUISIANA STATE POLICE BECAUSE OF LIGHT FLICKERING OFF AND ON.

Mileage: 40,000

MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR

Mileage: 75,000

WHILE AT A STOP LIGHT, THE ENGINE SHUT DOWN COMPLETELY. I HAD TO SHIFT TO PARK AND RESTART THE TRUCK, THEN SHIFT TO DRIVE. THIS HAPPENED AT LEAST TWICE.

Mileage: 36,000

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE SERVICE POWER STEERING, SERVICE ELECTRIC STABILITY, AND CONTROL SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PLACE THE GEAR IN PARK, BUT IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380, (423) 837-7114), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND WERE STILL WORKING ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT MENTIONED THAT THE STABILITY CONTROL SYSTEM WAS UPDATED APPROXIMATELY A YEAR AGO AT THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.*DT CONSUMER STATED VEHICLE WAS CONSIDERED A LEMON. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 105,000

'TAKATA RECALL' PROBLEM WHEN SHIFTING, THE CHECK ENGINE LIGHT AND IT SAID THAT THERE IS A PROBLEM WITH THE SENSOR. IT ALWAYS HAPPEN WHENEVER IM RUNNING IN FREEWAY. IT'S LIKE SHIFTING AND WHENEVER I PUT IT ON REVERSE I GET STUCK ON NEUTRAL WHENEVER I SWITCH IT TO DRIVE OR PARK I HAD TO TURN OFF THE CAR TO MAKE IT WORK AGAIN

Mileage: 53,348

THE VEHICLE HAS ELECTRICAL ISSUES BATTERY GETS WORN OUT AND AFTER BUYING 2 BATTERIES I DON'T KNOW WHAT ELSE COULD BE IT STALLS WHILE DRIVING NO MATTER THE SPEED IT'S REALLY DANGEROUS I'M SCARED TO DRIVE IT MY WIFE WAS DRIVING IN THE FREEWAY AND IT STALLED ON HER ALMOST MADE HER CRASH IN THE HIGHWAY!!!!!THIS HAS HAPPENED 2 TIMES ALREADY WE ARE JUST NOT DRIVING IT AT ALL

Mileage: 20

2016 DODGE DURANGO. THE TAILGATE LIGHTS GETS WATER IN THEM EVERY TIME IS RAINS. THE BULBS BURN OUT AND YOU CAN'T REPLACE THE BULBS YOURSELF. THE ONLY WAY TO FIX THE ISSUE IS PAYING OVER A THOUSAND DOLLARS TO REPLACE THE WHOLE BACK LIGHT.

WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS.

Mileage: 40,000

WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS, CAUSING THE LIGHTS TO FAIL.

Mileage: 40,000

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR RACETRACK LIGHT FILLS WITH WATER IN THE LOWER RIGHT AND LEFT CORNERS WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRICAL ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT. ABOVE ISSUE CAN BE VERIFIED VIA THE FOLLOWING LINKS- HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A.HTML HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2015/LIGHTS/EXTERIOR_LIGHTING.SHTML

Mileage: 58,200

PASSENGER SIDE HEADLIGHT ASSEMBLY/RIGHT TURN SIGNAL AND DAY TIME RUNNING LIGHT (STRIP) BOTH "BLINK" WHEN RIGHT TURN SIGNAL IS USED. ISSUE LINKED TO WATER/MOISTURE FOUND IN A COMPARTMENT UNDER THE HOOD AND WAS ADDRESSED BY THE SERVICING DEALERSHIP FEBRUARY 2018 BY DISCONNECTING, CLEANING, AND REASSEMBLING THE MENTIONED COMPARTMENT AND ITS ASSOCIATED ELECTRICAL CONNECTIONS. AS OF FEBRUARY 2019, THE MENTIONED "DUAL BLINKING" RETURNED.

Mileage: 57,500

PLEASE ADD TO #11183410. LOST COMPLETE FUNCTIONALITY OF THE CENTER TRACK LIGHT ASSEMBLY TO INCLUDE REVERSE LIGHTS. THIS IS NOW A SAFETY ISSUE!

Mileage: 58,500

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR 'RACETRACK' LIGHT FILLS WITH WATER WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRIC ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT, AND IT'S ONLY MATTER OF TIME BEFORE ALL OF THE REMAINING LED BULBS ARE SHORTED OUT AS WELL.

Mileage: 50,000

"TAKATA RECALL" I'VE HAD SEVERAL EXPERIENCES WITH MY 2016 DODGE DURANGO THAT WAS BOUGHT BRAND IN JUNE OR JULY 2016 WITH 23 MILES ON IT FROM A DODGE DEALERSHIP. A COUPLE MONTHS AFTER IT WAS BOUGHT, THE CAR CUT OFF WHILE DRIVING PRESENTING SIGNALS OF "PULL OVER", "CHECK ENGINE", "POWER TRAIN" AND MORE. THE SIGNALS WERE FLASHING NON STOP. ONCE I PULLED OVER, THE CAR WOULDN'T START OR MOVE SO I PUT IT IN PARK AND CONTACTED THE DEALERSHIP. MY CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP STATED THAT THE REPAIRS LIED WITH THE COMPUTER CHIP(S). IT WAS A SIMPLE UPDATE NEEDED. MY HUSBAND AND I PAID FOR THAT. IN MARCH/APRIL OF 2017, WE EXPERIENCED OUR CAR ROLLING INTO THE NEIGHBORS YARD WHILE ON AND IN PARK. OUR HOME CAMERA TAPED ME GETTING OUT OF THE VEHICLE WHILE IN PARK (ACCORDING TO THE REAR LIGHTS) IN MY FRONT YARD ON THE GRASS AND THEN THE CAR MOVING FORWARD OF WHICH THE CAMERA STOPPED RECORDING AT THIS MOMENT. WHEN I WALKED BACK OUTSIDE TO MY CAR, IT WAS ROLLING ONTO THE NEIGHBORS' PROPERTY. I HAD TO RUN AND CATCH IT. IN THE LATER MONTHS OF 2017, THE GAS LEVER STOPPED WORKING. AFTER PUSHING THE GAS BUTTON, IT WOULDN'T OPEN AND STILL DOESN'T OPEN, SO WE HAVE TO OPEN THE GAS USING THE "STRING" OR PULLEY IN THE TRUNK SPACE OF THE DURANGO BY LIFTING THE LIFT GATE TO GET TO IT. IN DECEMBER 2018, THE CAR WOULDN'T START. DODGE TOWED IT TO THE NEAREST DEALERSHIP AND A NEW BATTERY WAS NEEDED ALONG WITH RECALL UPDATES. JANUARY 2019, THE VEHICLE'S DASHBOARD WENT OUT WITH NO LIGHTING OR ANYTHING SHOWING ALTHOUGH THE CAR WAS OPERABLE. IT IS CURRENTLY STILL IN THE SHOP WHILE MY FAMILY OF 5 IS OPERATING WITH ONE VEHICLE.

THE POWER STEERING HAS GONE OUT. IT FULLY WENT OUT WHILE DRIVING INTO A PARKING LOT FROM A HIGHWAY EXIT. THE TRUCK STARTED MAKING SOUNDS AND WILL NOT TURN NOW. THE VEHICLE HAS ONLY 60,000 MILES. I HAVE SEEN WHERE OTHER DODGE AND RAM VEHICLES ARE HAVING SIMILAR ISSUES WHERE THE POWER STEERING HAS COMPLETELY GONE OUT AS MINE HAS. WITH THE ELECTRONIC STEERING SYSTEM EVERY TIME I TURN THE WHEEL YOU HEAR A SCREECHING AND ELECTRONIC OR BEING SOUND (AS IF AN ELECTRICAL DEVICE HAS FAILED). I STARTED TO NOTICE A DULL OR NUMB STEERING FEELING TO THE VEHICLE WHICH NOW HAS PROGRESSED INTO UNABLE TO USE ONE BIT. FIAT CHRYSLER HAS INFORMED ME THAT THIS IS NOT COVERED UNDER AN EXTENDED WARRANTY. WE READ THAT SIMILAR DODGE, CHRYSLER AND RAM VEHICLES IN OUR YEAR RANGE HAVE BEEN AFFECTED BY THIS AS WELL. IT'S NOT REALISTIC FOR SOMEONE WHOM IS STILL PAYING FOR A VEHICLE TO NOW BE REQUIRED TO PAY $3,000+ IN REPAIRS TO FIX THIS VEHICLE.

Mileage: 60,028

TAIL LIGHT BAR ACROSS BACK COLLECTS WATER (BAD SEALS). NOW HAS SHORTED OUT AND TAIL LIGHT BAR AND TAG LIGHTS DO NOT WORK. NOT COVERED UNDER MY EXTENDED WARRANTY

Mileage: 76,000

THIS IS THE 3RD TIME THAT WHILE DRIVING MY ENGINE SHUT OFF! THE REPAIR SHOP "FIXED" THE ISSUE BUT THE DAY I DROVE HOME IT DIED AGAIN WHILE DRIVING AND I HAD IT TOWED TO DEALERSHIP SERVICE DEPARTMENT. THE REPAIR LASTED MAYBE 6 MONTHS? THE ENGINE DIED AGAIN WHILE DRIVING TO WORK. THE SERVICE EXTENDED WARRANTY IS GIVING ME THE RUN AROUND ABOUT PROVIDING A RENTAL AND COVERING THE REPAIRS. I CANNOT BE DRIVING A VEHICLE THAT SHUTS DOWN WHILE DRIVING! WHAT IF THIS HAPPENS WHILE GOING 70 MPH TO WORK IN AUSTIN?! I'M NOT WRECKING AND DIEING BECAUSE OF A LEMON CAR WITH SAFETY ISSUES

Mileage: 51,800

NOTICED WATER IN BOTH SIDES OF TAILLIGHT LENS OF TAILGATE. HAD TRUCK IN FOR OIL CHANGE AT DEALER AND SHOWED SVC MANAGER WATER. REPAIR TECH FOUND "STRESS CRACK" IN TAILLIGHT ASSEMBLY ALLLOWING WATER TO INFILTRATE TAILLLIGHT LENS. SVC MANAGER SAID "STRESS CRACK" COULD BE CAUSED BY CLOSING TAILGATE. THERE IS NO INDICATION OF PHYSICAL DAMAGE, IE.,AS IN TAILGATE BEING HIT OR IN AN ACCIDENT.

Mileage: 33,000

THE FIRST TIME I HAD AN ISSUE WITH MY CAR, MY HUSBAND AND I WERE DRIVING ON THE NJ TURNPIKE IN THE LEFT LANE, WITH CARS COMING UP BEHIND US OVER 85 MPH, AND THE CAR STOPPED ACCELERATING AND WE HAD TO PULL OVER AND THE CAR DIED. AFTER AN AWFUL MESS DODGE TOOK IT IN FOR REPAIRS ON THE RADIO AND ELECTRICAL ISSUES. THEY CALLED ME TO PICK IT UP AND AS I DROVE IT OUT OF THE DEALERSHIP THE SAME ISSUE WAS HAPPENING AND THE CAR ALMOST DIED AGAIN. NOW MY CAR SCREEN AND RADIO WILL NOT SHUT OFF EVEN WHEN THE CAR IS OFF. DODGE CAN'T SUPPLY ME WITH A RENTAL, AND MY HUSBAND IS IN THE MILITARY AND I AM PREGNANT. THEY WERE USELESS ON THE PHONE AND I AM TERRIFIED TO DRIVE IN MY VEHICLE!!

Mileage: 17,000

MY CAR IS 16 MONTHS OLD, LEASED FOR 3 YEARS. ELECTRICAL MALFUNCTIONS SUCH AS CAMERA NOT WORKING PROPERLY, LIGHTS NOT TURNING OFF INSIDE THE CAR, SOFTWARE IN THE CAR MALFUNCTIONING AND CREATING RANDOM ERROR MESSAGES ON THE SCREEN, AND TURN SIGNALS BURNING OUT WITHIN THE FIRST YEAR OF THE LIFE OF THE CAR HAPPENED VERY OFTEN. WERE REPORTED 2-3 TIMES TO THE SAME DEALERSHIP BUT NO RECORD WAS MADE FOR US AT THE DEALERSHIP, ALTHOUGH MECHANICS SHOWED US HOW TO MANUALLY RESET THE COMPUTER OURSELVES, SO WE DIDN'T HAVE TO KEEP COMING BACK IN FOR IT. THIS TIME THE CAR CAME TO A DEAD STOP A FEW SECONDS AFTER MAKING A LEFT TURN. WHEELS LOCKED UP AT ABOUT 20MPH SPEED. THE IMPACT OF THE STOP CAUSED ME AND MY TWO TODDLERS TO FLY FORWARD SINCE THE SEATBELTS DID NOT LOCK. MY 3 YEAR OLD WAS IN A CONVERTIBLE CAR SEAT, SHE SCOOT FORWARD A LITTLE BIT, BUT MY SON WAS IN A TODDLER BOOSTER AND FLEW FORWARD DOWN THE MIDDLE ISLE ALL THE WAY TO MY FRONT SEAT. ALL THE LIGHTS IN THE CAR FLASHED ON AND OFF REPEATEDLY. CAR WAS BEEPING FOR A GOOD 2-3 MINUTES STRAIGHT. NONE OF THE BUTTONS WORKED! DOORS WERE LOCKED AND WOULD NOT OPEN, THE WINDOWS LOCKED AND WOULD NOT REACT TO THE BUTTONS. TOOK ME A GOOD FEW MINUTES TO GET THE CAR BACK TO FUNCTIONING, AND I DROVE IT IMMEDIATELY DOWN THE STREET TO THE DEALERSHIP WHERE I GOT THIS CAR. AFTER 2 DAYS OF THE CAR BEING THERE, WE WERE TOLD THAT THEY HAD FOUND NOTHING, REPLICATED NOTHING, AND THAT THE COMPUTER RECORDED NO CODES. WE CONTACTED DODGE CORPORATE, BUT WERE TOLD THAT NOTHING WILL BE DONE FOR US (BESIDES PAY THE 2 DAYS OF RENTAL CAR FEE WHILE THEY LOOKED AT OUR CAR). DODGE TOLD US CAR WAS "FUNCTIONING AS DESIGNED" ALTHOUGH THEY CAN NOT GUARANTEE ITS SAFE TO DRIVE, THEY DON'T SEE ANYTHING WRONG WITH IT. TOLD US THAT WE WOULD HAVE TO GO THROUGH THIS 2 MORE TIMES BEFORE THEY CAN OPEN A CLAIM AGAIN. REFUSED TO SWAP THE CAR OUT, TOLD US NOTHING THEY CAN DO.

Mileage: 20,000

WHILE REVERSING TO HOOK BOAT TRAILER UP TO VEHICLE, VEHICLE TOOK OFF AT A HIGH RATE OF SPEED IN REVERS. HITTING THE BRAKES DID NOT HELP. THE VEHICLE SLAMMED INTO THE TRAILER WITH BOAT SITTING ON IT AND PUSHED INTO A TREE BEFORE THE VEHICLE WOULD STOP. FURTHERMORE, THIS VEHICLE HAS BEEN INTO THE DEALER'S 5 TIMES FOR HEADLINER ISSUES WHICH INCLUDED INTERIOR LIGHTS NOT WORKING, REAR AC VENTS NOT WORKING, PINCHED WIRES IN THE WIRING HARNESS AND AIRBAG LIGHTS ON.

Mileage: 26,171

THIS MAY BE A SCENARIO FOR THE ONGOING INVESTIGATION OF ROLLAWAY (NHTSA ACTION NUMBER: PE16014) THE VEHICLE IN THIS SCENARIO WAS STATIONARY. I FOLLOW THE NORMAL PROCEDURE FOR PARKING MY DURANGO BY (1)APPLYING PARKING BRAKE, (2)MOVING THE SHIFTER TO PARK, (3) TURN IGNITION OFF, AND THEN (4)EXITING THE VEHICLE. TODAY, I BROUGHT MY VEHICLE TO STOP FOR PARKING, WHICH TRIGGERED THE STOP-START SYSTEM, TURNING THE ENGINE OFF. AT THIS TIME, BEFORE SHIFTING THE TRANSMISSION TO PARK, I OPENED THE DOOR OF THE VEHICLE. THIS ACTION OF OPENING DOOR MADE THE STOP-START SYSTEM UNAVAILABLE. AFTER THIS WHEN I LIFTED MY FOOT FROM THE BRAKE PEDAL, AND MOVED TRANSMISSION TO PARK (WITH PARK LIGHT LIT), MY THINKING WAS THAT THE VEHICLE WOULD START ITS ENGINE AS IT WOULD BE COMING OUT OF STOP-START SYSTEM. BUT, THIS DID NOT HAPPEN AS THE DRIVER DOOR WAS OPEN AND THE STOP-START SYSTEM WAS DISABLED. AT THIS TIME, WHEN I LIFTED MY FOOT OF THE BRAKE, THE CAR ADVANCED FORWARD WITH NO POWER. EVEN THEN THE ENGINE DID NOT START. THEN I TURNED THE CAR OFF AND TURNED IT BACK ON AND ALL WORKED FINE. WHILE CHECKING THIS SCENARIO AGAIN, I TURNED THE CAR OFF WHILE THE STOP-START WAS DEACTIVATED. THE VEHICLE DID A POWERLESS ROLLING. I STARTED THE VEHICLE AGAIN AND ALL WORKED FINE. IT SEEMS THAT THE OPENING OF THE DRIVER DOOR BEFORE THE VEHICLE EXITS THE STOP-START SYSTEM INITIATED ENGINE-OFF, CAUSES THE VEHICLE TO ENTER A STATE WHERE THINGS ARE NOT PREDICTABLE. MY EXPECTATION WAS THAT THE TAKING FOOT OFF THE BRAKE PEDAL OR CHANGING GEAR SHIFTER, WOULD MAKE THE ENGINE COME BACK TO LIFE. BUT THAT DID NOT HAPPEN. I HOPE THAT THERE COULD BE SOLUTION FOR THIS ISSUE. I ALWAYS APPLY PARKING BRAKE SINCE THE TIME I HAVE LEARNED HOW TO DRIVE, AND THAT SURELY MUST BE HELPING ME HERE.

Mileage: 14,500

THE 2016 DURANGO RENTED FROM ENTERPRISE REPEATEDLY, INCREASINGLY BUT INTERMITTENTLY AND WITHOUT DRIVER INPUT, CHANGED GEAR, REVVED AND INDICATED ON THE SCREEN THAT THERE WERE ISSUES WITH "KEY FOB NOT IN VEHICLE AND "TIRES PRESSURE". AT FIRST THEIR WERE THREE VERY BRIEF INCIDENTS LASTING LESS THAN THREE SECONDS OVER A WEEK, OCCURRING AT IDLE AND WHEN ACCELERATING. LATER THE OCCURRENCES LASTED SOMETIMES OVER 20 SECONDS EACH AND HAPPENED SOMETIMES SEVERAL TIMES PER HOUR, INCREASINGLY WORSE. WHILE THERE WAS CLEARLY AN ISSUE WITH THE SHIFTER, THERE APPEARED TO BE ADDITIONAL OR RELATED ISSUES WITH THE ELECTRONIC BRAIN. RESETTING THE OPTIONS, LIKE SHUTTING OFF THE HILL CLIMB OPTION WHICH IT WAS SET ON BEFORE WE RENTED IT SEEMED TO HELP AT FIRST BUT DID NOT. THIS WAS DANGEROUS AND DISTURBING. FINALLY, THE CAR LURCHED OUT OF PARK AND HIT A WALL ON ITS OWN FROM A FEW FEET AWAY. I HAVE PHOTOS AND WILL GIVE MORE INFORMATION. THESE INCIDENTS OCCURRED AT VARIOUS TIMES, AND SEEMINGLY MORE IN THE RAIN AND FOG, THOUGH NOT EXCLUSIVELY. THEY OCCURRED ONCE WHEN LEAVING A STOPLIGHT AT A LOW SPEED TURNING LEFT, ON THE FREEWAY, ON STREETS AROUND 30/35 MPH AND AT IDLE AT FULL STOP. MOST OCCURRENCES WERE WHILE DRIVING ON REGULAR CITY STREETS WHERE WE DID MOST OF THE DRIVING ON THAT TRIP IN SAN JOSE, MONTEREY AND CARMEL. THE WORST WAS RIGHT BEFORE THE PEBBLE BEACH CONCOURS D'ELEGANCE, AFTER I HAD DRIVEN NORTH FROM SAN DIEGO ON A CONTINUOUS FREEWAY DRIVE IN THE RAIN. IT MAY JUST BE A COINCIDENCE, BUT ALL THREE OF THE FIRST INSTANCES IN THE FIRST WEEK OF RENTAL OCCURRED AFTER AT LEAST AN HOUR DRIVE ON THE FREEWAY. IN SAN JOSE, I IMMEDIATELY REQUESTED A REPLACEMENT CAR BUT THEY HAD NONE.THE SECOND DRIVER IMMEDIATELY NOTICED ISSUES WITH THE CAR, BUT WE WERE TOLD THERE WERE NO OTHER CARS AVAILABLE. I THINK EITHER THE COMPUTER CIRCUITS WERE CORRODED AND/OR DAMAGED OR DAMP. *TR

AUTONOMOUS ACCELERATION. THE VEHICLE WITHOUT DRIVER ASSIST ACCELERATED TWICE WHEN PULLING INTO PARKING SPOTS. IN BOTH CASES I WAS MAKING A LEFT TURN INTO A PARKING SPOT WHEN THE ACCELERATION COMMENCED. ONLY BY STANDING ON THE BRAKE WHILE AT SAME TIME PLACING THE VEHICLE IN PARK AND PRESSING ENGINE OFF BUTTON WAS I ABLE TO STOP VEHICLES FORWARD MOTION. THE DURANGO CAME CLOSE TO RAMMING PARKED CAR IN THE SPACE IN FRONT OF THE ONE I WAS PULLING INTO. DURANGO HAD APPROX. 3000 MILES ON ODOMETER WHEN THE 2 INCIDENTS OF ACCELERATION OCCURRED. THE INCIDENTS OCCURRED ON CONSECUTIVE DAYS, OCT 9 & 10, AFTER DRIVING THE VEHICLE APPROX. 6-8 HOURS STRAIGHT EACH DAY. PURCHASING DEALER WAS CONTACTED IMMEDIATELY TO INFORM IT'S SERVICE DEPARTMENT OF THE 2 INCIDENTS. VEHICLE WAS TAKEN TO AN OUT OF AREA DEALER ON THE MORNING FOLLOWING 1ST INCIDENT. THEY READ THE FAULT CODES AND INFORMED ME THAT NOTHING REGISTERED OTHER THAN THE ECM HAD BROKEN CONTACT. UPON THE OCCURRENCE OF 2ND INCIDENT WE CUT SHORT OUR TRIP AND RETURNED TO OUR HOME SO THAT WE COULD TAKE VEHICLE TO PURCHASING DEALER, SUBURBAN CHRYSLER IN FARMINGTON HILLS MICHIGAN. AFTER TWO DAYS IN SERVICE THE REPORT THAT CAME BACK WAS NO PROBLEM FOUND. MY CONCERN IS THAT THIS ACCELERATION COULD OCCUR DURING A MORE PROBLEMATIC SITUATION WHERE ABILITY TO CONTROL DURANGO WILL BE LIMITED WHICH COULD RESULT IN BODILY INJURY OR PROPERTY DAMAGE. LETTERS OF RECORD HAVE BEEN SENT TO [XXX], CEO DODGE, AND [XXX], SERVICE MGR AT SUBURBAN CHRYSLER IN FARMINGTON HILLS MI. I HAVE TAKEN PHOTOS OF BRAKE & GAS PEDDLES TO SHOW THERE RELATION TO A WEATHER TECH WHICH THE DEALER HAS SUGGESTED AS A POSSIBLE CAUSE FOR ACCELERATION. CONSUMER STATES THERE WERE 2 MORE OCCURRENCES. DASH BOARD WENT COMPLETELY BLANK DURING LAST OCCURRENCE. CONSUMER BELIEVES FAILURE IS RELATED TO A CRUISE CONTROL RECALL.*DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TR *JS

Mileage: 3,000

AFTER PURCHASE, IMMEDIATELY WE STARTED HAVING PROBLEMS WITH HEADLIGHT NOT WORKING, THEN A REAR LIGHT AND BRAKE LIGHT NOT WORKING. TOOK IN FOR RECALL ON ANOTHER PART AND THEY DISCOVERED IT WAS THE ELECTRICAL, WHILE DRIVING AND SITTING AT LIGHTS. LIGHTS ON DASH, RADIO, HEADLIGHTS, ETC, NOT WORK PROPERLY OR ALL SUDDEN DECIDE NOT TO WORK AT ALL. WE'VE TAKEN IT BACK NOW 5 TIMES. MECHANIC SAYS THE WHOLE WIRING HARNESS IS BAD AND CANNOT BE REPAIRED, BUT CONTINUES TO SAY THEY CALLED CHRYSLER FOR PARTS TO TRY TO REPAIR. WHILE MY 83 YRS OLD DAD WHO BOUGHT THE CAR, LEFT SITTING AT THE DEALER FOR 4-5 HOURS EVERY TRIP AND NO RENTAL VEHICLE AVAILABLE FROM ENTERPRISE OR HERTZ. AFTER SITTING THERE 5 HOURS TODAY, WE HAD TO LEAVE VEHICLE. THIS TIME, WE ARE READY TO CALL ATTORNEY FOR LEMON LAW IN MISSOURI.

Mileage: 62