2019 DODGE DURANGO Electrical System Problems

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to an independent mechanic who determined the TIPM had caused the failure. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. The contact was able to pull over safely, and two hours later after several attempts, the vehicle restarted. The contact thought the failure was related to the fuel and added to the vehicle. There was half a tank of fuel in the vehicle. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The rear marker lights which are LED have shorted and are now inoperative. So at night I no longer have any rear running lights. Also the license plate lights are out. Dealer charged me $254.00 to diagnose the failed complaint and and found that the rear racetrack light and passenger rear corner light needs replaced. The estimate of repair is $254.00 for diagnosis and $2746.26 for rear race track light and pas rear corner light assembly. The dealer who is familiar with problem contacted Fiat Chrysler Automobiles with reference #931238452 looking for customer assistance with repair and dealer was told that Chrysler customer assistance would only contribute $712.85 with tax and no assistance for the $254.00 diagnosis fee. SO total out of my pocket would be $2447.08. I have read that a class action suit is underway do to the enormous amount of failures on 2017-2025 vehicles.

I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer vehicle to side of road. I did not panic, I was fearful something could’ve happened if I would’ve had other vehicles behind or even oncoming traffic. My vehicle is available for inspections upon request. Took my vehicle to a dodge dealership for inspection and I was advised of a recall on my vehicle. Unfortunately, I was advised by the dodge dealership that no remedy was yet available for my vehicle. I also contacted the manufacturer and they advised me the same as dealership, maybe during the first quarter of 2025 there could be a remedy. The manufacturer stated they would prioritize my case but no specific date could be given. I was given an option for a rental and due to my circumstances I would not be able to afford a rental. (I have to continue payments on my loan & vehicle insurance.) I purchased the vehicle from Dyer Chevrolet Vero Beach, I did reach out (on 3/31/2025) and asked them why was vehicle sold if there was a stop sale. Salesperson “ Cameron Andrews” stated “stop sale was not in effect at time of purchase [XXX] and it came out after the fact”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.

Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.

On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning

Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger

Service electronic stability control

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since I bought it certified new. I think there are multiple computer issues with this model year and just want to make others aware. There is also a recall with the brake system in this vehicle.

I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the recall letter that provides the exact range of faulty units that mine falls inline with. I have attached some pics of the recall letter and of my hydraulic unit. any help will be appreciated

Water intrusion through tail lamp assembly causes water to pool in tail lamps and burn out rear lights, back up camera, and possible fire if not repaired. There are forums on the web dedicated to this problem.

I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the problem. I moved to Indiana where these problems continued. Finally, an Indianapolis dealer discovered my antenna gasket was bad and water had been leaking in from it running to the dash causing all the electrical issues. This was found in 2021. Dodge has recently bought my vehicle back as a lemon but in the paperwork only said it had radio problems. This is not true. It had much more and I'm guessing all the vehicles made with mine may also have a bad/faulty antenna gasket I doubt Dodge did a recall on.

2019 Dodge Durango Rear Center Liftgate Tail Light Assembly Lift Gate Back Up Light Lamp OEM#68453659AA. Water pools into the rear lights from poor gaskets and has caused my rear lights to go on and off, LED light has burned out due to the water pooling into the electrics. I have seen 100's of reports on the internet on this issue and don't understand why no recall is in place. I believe this is a severe risk to other drivers and myself, especially when driving at night, fog, or rain. I have almost been rear ended a few times and also pulled over by the police multiple times on the issue.

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on the happenings. Because there isnt a "failure" we have been told that the vehicle needs to fail in order to have this fixed. We have less than 58K miles on this vehicle. This has been happening since September 2022

Purchased my used 2019 Durango at the end of June 2022. Everything was fine, then after a month and a half the vehicle starts to act up. Had the "Service Electronic Stability Control" warning come on several times. "Stop/Start Unavailable, Service System" warning come on four or five times. Then, sitting at a stop light, the engine shut down and wouldn't turn on and a warning saying my "Hood Is Open" popped up. Put vehicle in Park. Tried again, same warning, third time was a charm it finally started. Took it to dealer, they say after a 'recall' fix is sent out, some of these problems (they say are related) will go away. Meanwhile, I'm paying for a vehicle that sits in my driveway while I drive one of my other vehicles. I can't drive a vehicle that may suddenly 'shut down' with my family in it. Vehicle only has 17, 900 miles on it too.

The service shifter light comes on, the windshield wipers come on by themselves, the cruise control wont work when the message is on. This happens on ALOT of Chrysler vehicles!! The Durango wont shift into drive when the message is on. It also happens when the durango is being driven. The message appears everytime I turn my durango on.

Chrysler Customer Care PO Box 21-8004 Auburn Hills, MI 48321-8004 June 3, 2022 Dear Customer Care, I own a 2019 Chrysler Dodge Durango Pursuit. I purchased it used last year from a Chrysler dealer in Newcastle, Maine. Today, as I was driving along the road my car completely shut off. It was totally without any power at, thankfully, only 35-40 mph. I had no brakes, no power steering, no lights, including flashers, NOTHING. I was able to get partially off the road but was in a very precarious place and had to call 911 to get a police car to come to keep from being hit by traffic. When the tow truck got there, I knew that the Neutral Engagement button needed to be pushed in to pull the car onto the flatbed and advised the driver. He proceeded to push the release button, but nothing happened until he wiggled the shift level. When he did that, the electrical came back on and the car asked for the key fob to start the car. It then started to all our amazement. There is no apparent reason for this vehicle to have lost all power and electrical when it did. This is a very, very unsafe situation. If I had been in heavy traffic and going much faster the story might have been very tragic. There is no way I would have been able to get off the highway, especially if I had to cross a lane or two. I had all I could do to steer it at 35. I am sending a copy of this letter to Consumer Reports, the NHTSA, and a local Chrysler dealer. I am hoping the dealer might have some idea of what may be happening so that I can make sure it doesn’t happen again. I think you need to find out and see what you can come up with as well. This is a serious safety problem that needs your immediate attention. Please get back to me with your findings asap. Thank you. Sincerely, [XXX] cc. Consumer Reports, NHTSA, Bodwell’s Chrysler of Brunswick, ME INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My 2019 Dodge Durango is experiencing rear 'racetrack' lighting issues as thousands have. Many are complaining same issue. Poor design allows water to get into LED assembly and shorts it out. When this happens not only does the allumination of the LED go out.. But so does the license plate light. This not only creates a illegal situation but a hazard in night driving. You take the mounting bolt out on 'inside' of rear hatch and water pours out. Took this in to two differant dealers and neither will honor the warranty. I assume due to cost of the 'racetrack' being 0ver $1000 not including cost on labor. This is a serious issue thousands of owners are dealing with. from 2014 Durango right through the latest model. They seriously need a recall on this defective issue to prevent accidents.

Water has leaked into the center "racetrack" tail light lens on the rear of the vehicle, and pooled in the bottom portion of said lens. This has caused the LED lighting to begin burning out, causing a safety issue. The only fix is a very expensive ($1200-$1500) replacement of the entire tail light lens assembly. This is an extremely common issue among Durango owners and Dodge should be held liable for the defect, as visible and working lighting is essential for safety.

Rear tailight assembly retaining internally after rain/washing, shorting out LED light system and not illuminating

The contact owns a 2019 Dodge Durango. The contact stated that while driving her vehicle, she was pulled over by a police officer who informed her that neither the rear taillights nor the license plate light was illuminating as needed. The contact stated there was no warning light illuminated. The contact stated that she then had an independent mechanic inspect her vehicle and was informed that the taillights had shorted out due to rain leaking through the seals of the taillight assemblies. The contact stated she then contacted the dealer and was informed that there was a manufacturer issue and that there was no recall for the failure. The contact stated that she was informed by the dealer that repairing the vehicle would be an out-of-pocket expense. The contact stated that she was referred by the dealer to call NHTSA. The approximate failure mileage was 40,000.

Mileage: 40,000

On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031 REV. A which is attached. There were no warning lights or codes displayed. Dealer # 1 said they have solved this complaint before with changing the headlight assemblies to LED headlights at a cost of $1,700 to $2,000. This was reported to Chrysler under case number 80419497 and I was told I Will Not hear back from Chrysler.

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the wheel abruptly upon restarting. And then the truck died completely. Leaving my husband and daughter stranded. Thank god my infant and I were home because this would’ve been even worse with a baby in tow and or if I was on my way to pick up my older daughter somewhere. He said all the lights and alarms on the dash went bezerk and then the truck wouldn’t start at all. The battery strain from the start/stop must have drained the main battery enough to make the computer system go crazy and completely shut down. The tow truck driver couldn’t get any power to truck and now we were left having to get towed to the dealership right after service closed, with the truck being completely unlocked and dead and the driver side window open.

Every 2000 miles, vehicle won’t and keeps asking me for an anti-theft code. I have had it serviced at least 7 times and I have not had the vehicle a year. Every time I take it in they just replaced the battery and the battery cell and it works fine for about a month then it shuts down again

On May 7, 2021, I was informed by Champion Dodge in Indianapolis, Indiana that a water intrusion point was discovered on my new Dodge Durango. The service department determined that the antenna had a faulty antenna gasket causing water to get into the vehicle through the antenna since I purchased it in September 2019. To date, my vehicle has been in the shop for about 70 days, always returned to me as "unable to duplicate" after the vehicle accelerating by itself, the LED panel malfunctioning repeatedly, the highlights coming on by themselves, and the instrument panel going out multiple times and the backup camera not engaging just to name a few problems I've had. All this Dodge dealer did with this major discovery was to replace the antenna and return the vehicle to me as safe. I feel this situation is not safe as water has been getting into the electrical car components of my vehicle since 2019, and this cannot be a safe situation but Doge refuses to buy back this vehicle as a Lemon or even with this new information they still refuse. My Dodge has experienced electrical problems from day one of my purchase of this vehicle. I have had ongoing safety issues with this vehicle all to do with electrical problems. I think this is a very unsafe situation for this vehicle to be on the road.

WATER IS ENTERING THE REAR 'RACE TRACK' TAIL LIGHT / BRAKE LIGHT OF 2019 DODGE DURANGO WHICH IS CAUSING THE LED LIGHTS WITHIN TO BURN AND/OR SHORT OUT. THE LIGHT IS NOT CRACKED AND WAS NEVER DAMAGED TO CAUSE THIS ISSUE. DODGE IS ADVISING THIS IS NOT A RECALL ISSUE AND COST WOULD BE APPROXIMATELY $1200-$1500 TO REPLACE.

Mileage: 68,000

MY CAR COMPLETELY SHUT OFF ON ME WHILE TAKING A RIGHT TURN INTO MY DRIVEWAY. IT DIED AT THE END OF MY DRIVEWAY. IT TURNED BACK ON AFTER I PUT IT IN PARK AND RESTARTED THE ENGINE. THANKFULLY THIS DID NOT HAPPEN ON A BUSY ROAD IN TOWN OR ON A HIGHWAY. WHEN I ALSO TURN MY CAR ON, MY STEREO SOMETIMES WORK AND SOMETIMES DOESN'T . IT DOES THIS A LOT. IS ANY ONE HAVING THE SAME ISSUES? MY CAR HAS JUST A LITTLE OVER 11K MILES AND SHOULDN'T BE HAVING THIS ISSUE. *TR

Mileage: 11,100

I ARRIVED HOME AND PARKED MY CAR UNDER MY CARPORT AT 8:30 P.M. AT 12:20 A.M. I HEARD LOUD POPPING NOISES AND SMELLED SMOKE. I WENT OUTSIDE TO SEE MY 2019 DODGE DURANGO WITH 9,012 MILES ON FIRE. THE HOOD OF THE TRUCK WAS FULLY ENGULFED WITH FIRE. THIS FIRE CAUGHT ONTO THE HOUSE AND MY NEIGHBOR'S HOME.

Mileage: 9,012

I JUST SUBMITTED A COMPLAINT ABOUT THE DASHBOARD FLICKERING WHEN I HIT A BUMP ON I-95 AND THE VEHICLE ACCELERATING ON ITS OWN. THE VEHICLE HEADLIGHTS ALSO WENT OUT DURING THIS SAME INCIDENT ON THIS DAY.

Mileage: 500

I WAS DRIVING MY NEW DURANGO ON I-95 NORTH FROM FREDERICKSBURG, VA TO WOODBRIDGE, VA, WHEN I HIT A BUMP ON THE HIGHWAY AND THE ENTIRE DASHBOARD FLICKERED VERY FAST ABOUT 15 TO 20 TIMES, THEN THE CAR ACCELERATED ON ITS OWN AND THEN QUICK ACCELERATING ON IT'S OWN.

Mileage: 500

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

Mileage: 500

COMPLAINT INVOLVING CHECK ENGINE LIGHT ON I PURCHASED A CAR JANUARY 19, 2019 13 DAYS LATER MY CHECK ENGINE SIGN CAME ON I CALLED EASTCHESTER CHRYSLER JEEP DODGE 4007 BOSTON RD BRONX NY 10466 AND THEY HAD ME DROP OFF THE CAR FEB.1,2019 AND I GOT THE CAR BACK FEBRUARY .4,2019 THEY TOLD ME THEY DTC PO452 AND MUST REPLACE ESIM AND REASSEMBLED. 10 DAYS LATER FEB.13 THE CHECK ENGINE LIGHT COMES ON AGAIN I TAKE THE CAR BACK FEB15,2019 AND THEY TELLING ME THEY FIND NOTHING WRONG WITH THE CAR AND I ASK IF THE ENGINE LIGHT IS ON AND THE TOLD ME KNOW THEY TURNED IT OFF THEY STILL HAVE MY CAR AND TOLD ME MONDAY FEB.18,2019 THEY WILL HAVE SOME ONE TO LOOK MORE INTO IT I TOLD THEM TO PLEASE MAKE SURE THAT THE LIGHT DOESN'T COME BACK ON I JUST GOT THE CAR AND ALREADY HAVING PROBLEMS WITH IT AND IT IS A BRAND NEW CAR. IS THERE ANYWAY I CAN GET A NEW ONE?

Mileage: 295