2002 DODGE GRAND CARAVAN Air Bags Problems
62 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (62)
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
Mileage: 193,000
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN
Mileage: 142,000
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Mileage: 203,000
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
Mileage: 151,200
AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR
Mileage: 161,000
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 124,000
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 124,000
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
Mileage: 80,000
I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT. *TR
I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT. *TR
AIR BAG LIGHT COME ON AND OFF DURING DRIVING HAVE CHECK ALL CONNECTION AND FOUND NO PROBLEM. *TR
Mileage: 188,000
IN MY 2002 DODGE GRAND CARAVAN. MY AIRBAG LIGHT WOULD COME ON FOR TWO DAYS. THEN IT WOULD GO OFF FOR THREE DAYS. IF I TURN MY WHEELS TO THE LEFT IT WOULD COME ON THEN IT WOULD GO OFF. WHEN I TOOK IT TO AUTOZONE TO CHECK OUT WHY THAT LIGHT WAS ON HE STATED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED. BUT IT NEVER CAME BACK ON TILL A WEEK LATER. *TR
Mileage: 130,000
THE VAN'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY FOR A COUPLE OF WEEKS, THEN STAYED LIGHTED FROM THEN TO DATE. BOUGHT THE VEHICLE USED, SO I DON'T KNOW IF THIS IS THE FIRST TIME IT HAS HAD THIS PROBLEM, BUT IT HAS NOT BEEN IN ANY TYPE OF COLLISION. I AM CONCERNED THAT MY AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. *TR
Mileage: 151,000
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT FOR SOME TIME. THE DEALER STATED THAT THE AIR BAGS WERE NOT UNDER RECALL. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/16/08. *LJ UPDATE 09/18/08.*JB
Mileage: 60,000
THE AIR BAG LIGHT CAME ON AND STAYED ON AND THE HORN QUIT WORKING. I HAD TO HAVE CLOCKSPRING AND PASSENGER AIRBAG JUMPER WIRING REPLACED COSTING $524.00. THESE ARE PARTS PREVIOUSLY RECALLED ON EARLIER MODELS, SHOULD NOT BE CONSIDERED AS "WEARABLE" PARTS, AND INVOLVE THE SAFETY OF THE VEHICLE AND THEREFORE SHOULD ALSO BE CONSIDERED FOR RECALL FOR THIS YEAR. *TR
Mileage: 57,500
WE HAVE A 2002 DODGE GRAND CARAVAN, AND THE AIR-BAG LIGHT GOES ON AND STAYS ON FOR AWHILE, THEN GOES OFF. I CALLED DAIMLER-CHRYSLER AND THEY GAVE ME NO SATISFACTION. IT IS NOT ON THE RECALL LIST. WE ALSO HAVE A 2000 CHRYSLER GRAND VOYAGER, AND THE LIGHT HAS NEVER GONE ON, BUT IT IS ON THE RECALL LIST. THERE ARE NUMEROUS COMPLAINTS ABOUT THE 2002. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS. *TR
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.
Mileage: 39,000
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED FOR APPROXIMATELY TWO YEARS, BUT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AGAIN IN MID-MARCH OF 2008. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW PASSENGER SIDE AIR BAG MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE DISCOVERED A RECALL FOR THE SAME FAILURE, BUT A DIFFERENT VEHICLE YEAR. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 63,907.
Mileage: 63,907
AIRBAG LIGHT HAS HAD TO BE RESET BY DEALER SEVERAL TIMES SINCE WE HAVE BOUGHT THE VEHICLE NEW IN 2002. TIRED OF PAYING $100 FOR THEM TO PROVIDE A TEMPORARY, UNEXPLAINED INEFFECTIVE REPAIR. *TR
Mileage: 20,000
PASSENGER SIDE FRONT AIRBAG IS NONOPERATIONAL. VEHICLE RECALLED IN THE PAST DUE TO CONDENSATION BUILDUP IN THE FRONT DASH AREA LEADING TO ELECTRICAL FAILURE. I BELIEVE THIS CONDENSATION OR FAULTY SENSOR MAY BE LEADING TO FAILURE OF THE AIRBAG COMPONENT. I ALSO DROVE THIS VEHICLE FOR 2 YEARS IN HEAVY SALT WHILE IN UPSTATE NEW YORK SERVING IN THE ACTIVE DUTY ARMY. I AM CURRENTLY STATIONED IN VIRGINIA. *TR
Mileage: 69,000
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Mileage: 88,000
AIR BAG LIGHT COMES ON RANDOMLY.AIRBAG FAULTY . DEALER REPLACED THEM AT COST $338.00. SHOULD HAVE BEEN COVERED WITH ONLY 44450 MILES ON 2002 DODGE GRAND CARAVAN. VERY DISSAPPOINTED WITH THIS VEHICLE,ALWAYS IN SHOP. ENGINE 4 TIMES,TIE ROD ENDS, BRAKE CALIPERS ,AIR CONDITION COMPRESSOR LOCKED UP. ETC. *AK
Mileage: 44,300
MALFUNCTIONING CLOCKSPRING IN AIR BAG. *NM
Mileage: 50,000
PASSENGER SIDE AIRBAG DEPLOYED WITH OUT CRASH/IMPACT. DRIVER PULLED INTO PARKING SPACE AND TURNED OFF THE CAR. WHEN THE KEY WAS MOVED INTO THE OFF POSITION THE AIR BAG DEPLOYED. *JB
Mileage: 50,000
AT 42K MILES, THE AIRBAG LIGHT KEPT TURNING ON AND OFF. THE DEALERSHIP SAID "DRIVER SQUIB CIRCUIT OPEN" AND CHARGED ME TO REPLACE THE CLOCKSPRING. PROBLEM WENT AWAY FOR A WHILE. BUT NOW AT 72K MILES, THE PROBLEM IS BACK. WHY AREN'T THE 2002'S COVERED IN THE RECALL? MY SYMPTOMS ARE IDENTICAL TO THAT LISTED ON THE RECALL (WHICH ONLY COVERS UP TO 2000). *JB
Mileage: 42,000
DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT STAYS ILLUMINATED. THE LIGHT OCCASIONALLY GOES OFF, BUT WHEN THE CONTACT HITS A BUMP IN THE ROAD, THE LIGHT ILLUMINATES AGAIN. THE DEALERSHIP DETERMINED THE CLOCK SPRING WAS BAD. THERE IS AN NHTSA RECALL, # 04V480000, REGARDING THE AIR BAGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Mileage: 68,000
ACCIDENT, GRAND CARAVAN WAS TOTALED. VAN FLIPPED, EXTENSIVE FRONT END, FRAME, SIDE, ROOF, ETC, DAMAGE. NEITHER OF THE FRONT AIR BAGS DEPLOYED, NOR DID THE SIDE AIR BAGS. PRELIMINARY ASSESSMENTS, INCLUDING QUALIFIED INDIVIDUALS, INDICATE THAT THE AIR BAGS SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE DAMAGE. ADDITIONALLY, THE DRIVERS SEAT BELT BECAME DISENGAGED DURING THE ACCIDENT (AT THE CONNECTION BETWEEN BELT TANG AND ANCHORAGE BUCKLE).*JB
Mileage: 42,000
I PURCHASED A PRE-OWNED 2002 DODGE GRAND CARAVAN FROM THE ORIGINAL OWNER. IT HAD ABOUT 32000 MILES ON IT. AT ABOUT 40000 MILES THE AIR BAG WARNING LIGHT BEGAN TO COME ON AND THEN GO OFF ON AN INTERMITTENT BASIS. AT ABOUT 41500 MILES THE AIR BAG LIGHT WAS ON MOST OF THE TIME. THE LOCAL DODGE DEALER SAID THE PROBLEM WAS IN THE WIRING HARNESS FOR THE AIR BAG SYSTEM. THE DIAGNOSIS COST $88.00. THE WIRING HARNESS REPLACEMENT PART COST ABOUT $10.00. THE LABOR TO REPLACE THE PART COST ABOUT $213.00. TOTAL COST ABOUT $310. IT SEEMS THAT THIS IS A FREQUENT PROBLEM IN THE CHRYSLER/DODGE VEHICLE'S AIR BAG SYSTEM, BECAUSE THE PART CARRIED INSTRUCTIONS FOR THE 2002-2006 MODEL YEARS. THIS IS NOT A WEAR ITEM, BUT INSTEAD IT IS A MANUFACTURING DEFECT IN THE WIRING SYSTEM AND/OR IT'S CONNECTORS. THE CONSUMER SHOULD NOT HAVE TO PAY FOR DEFECTIVE PARTS. THE CONSUMER PAYS FOR A VEHICLE THAT IS SUPPOSED TO BE OF GOOD QUALITY AND EQUIPPED WITH SAFETY SYSTEMS THAT ARE RELIABLE AND WELL CONSTRUCTED. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS. *NM
Mileage: 41,000
CLOCK SPRING ASSEMBLY WOUND INCORRECTLY IN AIR BAG AND THE DEALER REFUSED TO RECTIFY THIS VERY IMPORTANT SAFETY FEATURE IN THE AUTOMOBILE. THEREFORE, I WAS CHARGED NEARLY $200 TO REPAIR THEIR FAILURE TO PROVIDE A SAFE CAR. THE VEHICLES MANUFACTURED IN THE YEARS 1995-2000 WERE ALL RECALLED FOR THIS SAFETY FAILURE, IT SEEMS THEY NEVER ADDRESSED THE PROBLEM BECAUSE IT IS STILL CONTINUING IN MY 2002 DODGE GRAND CARAVAN. *JB
Mileage: 78,213
DT: CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE CLOCK SPRING ASSEMBLY. THIS APPEARED TO HAVE FIXED THE PROBLEM. THERE WAS NHTSA RECALL 02V293000 FOR THIS MAKE AND MODEL, BUT NOT FOR THE MODEL YEAR. *AK UPDATED 11/16/2005 - THE HEADLAMPS CUT OFF WHILE THE VEHICLE WAS BEING DRIVEN. THE FCM WAS REPLACED BUT NOW THE PROBLEM IS MORE CONSISTENT WITH FLICKERING. *NM
Mileage: 64,000
AIR BAG LIGHT KEPT COMMING ON INTERMITTENTLY. FIRST ATTEMPT AT REPAIR IN 2004 RESULTED IN NO PROBLEM FOUND, BUT THE INTERMITTENT PROBLEM PERSISTED. SECOND ATTEMPT AT REPAIR SHOWED A BAD CLOCK-SPRING FOR THE AIRBAG THAT COULD RESULT IN A FAILURE TO OPERATE PROPERLY DURING A COLLISION (ESPECIALLY IF THE CHECK AIRBAG LIGHT WAS ACTIVE). OTHER MODELS OF DODGE PRODUCTS HAVE HAD RECALLS FOR THIS ISSUE BUT THERE IS NOT CURRENTLY A RECALL ON THE 200 GRAND CARAVAN EX (NOTE THAT MY VEHICLE IS HIGH MILAGE WITH OVER 50K MILES).
Mileage: 45,000
THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THIS VEHICLE HAD LOW BATTERY. *AK UPON FURTHER QUESTIONING DEALERSHIP DIAGNOSED AIR BAG INDICATOR LAMP AND CLAIMED FAULT WAS IN AIR BAG MODULE. UPON FURTHER NEGOTIATIONS DEALER AND MANUFACTURER DECIDED TO FIX PROBLEM AT THEIR EXPENSE. *BF *NM
Mileage: 54,000
DEALERSHIP REFUSED TO HONOR AIR BAG/CLOCK SPRING RECALL 04V480000 ALTHOUGH IT WAS WITHIN THE MILEAGE.*AK
Mileage: 54,640
AIR BAG SENSOR LIGHT CONTINUED TO STAY ON. AS A RESULT HORN AND CRUISE CONTROL BECOME INOPERABLE. A RECALL FOR THE CLOCK SPRING WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *TC
Mileage: 60,000
AIRBAG LIGHT COMES ON EVERY TIME YOU TURN THE STEERING WHEEL. DCX RECALLED 1996-2000 FOR THE SAME DEFECT, BUT IT CONTINUED INTO 2002MY (PURCHASED IN SEPTEMBER 2001). WHY DID NHTSA ALLOW DCX TO ONLY RECALL THE 96 -2000 VEHICLES WHEN THE PROBLEM WAS NOT FIXED UNITL EARLY 2002?*AK
Mileage: 46,000
AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY WHILE DRIVING THE VEHICLE. DRB III SCAN TOOL INDICATED DRIVER'S SQUIB CIRCUIT #2 FAILURE. CLOCK SPRING REPLACED, CORRECTING THE FAILURE. FAILED PART RETAINED BY DEALER.*AK
Mileage: 47,000
AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY WHILE DRIVING THE VEHICLE. DRB III SCAN TOOL INDICATED DRIVER'S SQUIB CIRCUIT #2 FAILURE. CLOCK SPRING REPLACED, CORRECTING THE FAILURE. FAILED PART RETAINED BY DEALER.*AK
Mileage: 47,000
DURING A 40 MPH FRONT END VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Mileage: 48,000
AIR BAG CLOCKSPRING HAS BEEN REPLACED 6 TIMES. *MR THERE WAS A LEAK INSIDE THE VEHICLE ON THE PASSENGER'S SIDE, A BROKEN CHAIN ON THE DRIVER'S SLIDER DOOR, A HESITATION UPON ACCELERATION AND A STALLING PROBLEM (POSSIBLE FUEL FILTER PROBLEM), AND A GRINDING NOISE DUE TO THE IDLER PULLEY BEING FAULTY. THE CONSUMER REQUEST COMPENSATION. *SC *JB
THE AIR BAG LIGHT WENT ON/OFF INTERMITTENTLY. THE VAN HAD 40K HIGHWAY MILES; THIS IS JUST A FEW K MILES SHY OF THE WARRANTY. AFTER CHECKING THIS WEBSITE I SEE THIS IS AN ON-GOING PROBLEM. WHAT DOES IT TAKE TO GET A RECALL HERE? REMEMBER THESE VANS ARE USED TO TRANSPORT CHILDREN AND AN EARLY OR LATE FAILURE OF THESE AIR BAGS COULD BE DISASTEROUS. MY FAMILY WILL GET THE $200 BACK IT COST TO REPLACE THE "CLOCKSPRING" BUT I HOPE IT DOES NOT TAKE A DEATH OR FIVE.*AK
1)AIR BAG LIGHT COMES ON AND OFF 2) FAILURE CAN RESULT IN AIRBAG NOT DEPLOYING PROPERLY 3)DEALER (DOUGLAS COUNTY DODGE) WANTS TO CHARGE FOR REPAIR. RESEARCH INDICATES THAT THIS HAS BEEN A PROBLEM WITH DODGE SINCE AT LEAST 1996. *LA
Mileage: 40,000
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERMINED THAT THERE WAS AN OPEN CIRCUIT. THE TECHNICIAN REPLACED THE PASSENGER SIDE AIR BAG. THE DRIVER'S SEAT BELT HAD INTERNAL DAMAGE WHICH MADE IT DIFFICULT TO BUCKLE AND UNBUCKLE THE SEAT BELT. THE CONSUMER STATED THAT THERE WAS A NOISE COMING FROM THE LEFT FRONT WHEEL. THE TECHNICIAN DETERMINED THAT THE FRONT PADS WERE WORN AND THE ROTOR WERE GROOVED. THE TECHNICIAN REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE INNER TIE ROD WAS LOOSE AND CAUSED THE STEERING TO MAKE NOISE. THE TECHNICIAN REPLACED THE GEAR ASSEMBLY. *NM
MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK
Mileage: 15,000
MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK
Mileage: 15,000
5-8-02 WIRING HARNESS FALLS INTO SERPENTINE BELT. HARNESS NOT REPLACED, REPAIRED ALSO REPLACED CAM SENSOR. I WAS TOLD THE BELT WASN'T PUT IN PROPERLY AT THE AT THE DODGE PLANT. VAN HAS INTERMITTENT POWER SURGES. DEALER CANT FIND ANYTHING. DODGE GAVE ME AN EXTENDED WARRANTY BECAUSE OF THIS PROBLEM. I THINK THEY KNEW SOMETHING.-27-03 REPLACED TRANSMISSION SOLENOID PACK. *AK 2-25-03 VAN MAKING HUMMING NOISE, COULD NOT FIND PROBLEM 8-22-03 AIR BAG LIGHT IS ON.REPLACED PASSANGER SIDE AIRBAG. 8-22-03 SPEEDOMETOR OUT OF CALIBRATION, INSTRMENTS FLIPPED AROUND BACKWARDS 9-30-03 LEFT FRONT STABOLIZER BAR MAKING NOISE. REPARED 9-30-03 CAR SHAKING DURING A TURN, REPAIRED 9-29-03 POWER SURGE AGAIN, CAN'T FIND THE PROBLEM 10-22-03 AIR BAG LIGHT ON AGAIN, REPLACED CLOCK SPRING. I'M CONSULTING AN ATTORNEY, I FEEL THIS VAN IS NOT SAFE. I WANT DODGE TO REPLACE THE VEHICLE, IT'S A LEMON AND A DANGER ON THE ROAD! WHO'S TO SAY IF THE AIR BAG WON'T GO OFF AS I'M DRIVING...OR MAYBE NOT, WHEN I NEED IT. THIS VEHICLE CLEARLY HAS AN ELECTRICAL PROBLEM THAT WILL NEVER BE FOUND. VOSS DODGE HAS BEEN VERY UNDERSTANDING ABOUT THIS PROBLEM. UNFORTUNATELY THEY CAN'T FIGURE IT OUT EITHER.*AK
Mileage: 3,432
PROBLEMS WITH SEAT TENSIONER AND AUTOMATICS DOORS MALFUNCTIONING.*MR AIR BAG LIGHT REMAINS ON, AS A RESULT CONSUMER HAS HAD THE SEATBELT TENSIONER AND AIRBAG MODULE REPLACED. AUTOMATIC DOORS HAVE ALSO MALFUNCTIONED AND HAS BEEN REPROGRAMED. *TS
AIR BAG SENSORS LIGHT HAS STARTED TO COME ON CALLED DEALER ON 09-04-03 TO SET UP AN APPOINMENT FOR 09-05-03. NOTICE OTHER COMPLAINTS FOR SAME THING. ANY RECALLS PLANED?. *AK
REPORTED AIRBAG LIGHT TO DEALER. SET UP APPOINTMENT. BROUGHT VEHICLE IN, WAS INFORMED THAT THE BODY CONTROLER NOT COMMUNICATING WITH AIRBAG MODUAL. WIRING OK, NEEDS AIRBAG MODULE OR BCM. WAS THEN INFORMED THAT IT IS NOT UNDER WARRANTY DUE TO MILEAGE. THE MILEAGE AT THE TIME OF CALL INTO DEALER WAS AROUND 34,000. BECAUSE OF THEIR BUSY SCHEDULE IT TOOK OVER A MONTH TO GET THE VEHICLE INTO THEM. BY THE TIME I DROVE OVER TO THE APPOINTMENT A MONTH LATER THE VEHICLE WAS "OUT OF WARRRANTY". PARTS ON BACK ORDER.
Mileage: 34,000
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 4/25/02 THE VEHICLE WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT BEING ON. A SEATBELT TENSIONER HAD TO BE REPLACED.*AK
I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK
WHILE DRIVING THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH ANOTHER VEHICLE IMPACTED THE DRIVER'S SIDE GOING ABOUT 50 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY WHICH RESULTED IN INJURIES TO THE DRIVER. THE VEHICLE WAS A TOTAL LOSS. *PH *NLM
I OWN A 2002 DODGE GRAND CARAVAN WITH APPROXIMATELY 11,000 MILES. THE AIR BAG LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY WHILE DRIVING. THE CAR IS CURRENTLY AT THE DEALER FOR SERVICE AND THEY INDICATED IT WOULD TAKE SEVERAL DAYS TO CHECK OUT THE WIRING. AS AN ELECTRONIC ENGINEER I FIND THIS TO BE BIZARRE. THE CAR HAS LOW MILEAGE AND THE IMPLICATION OF THE DAYS TO CHECK RESPONSE IS THAT THERE IS A FRAYED WIRE SOMEWHERE AS THE CONNECTOR HAS CHECKED OUT ALL RIGHT. IF THE CAUSE IS A CHAFED WIRE THEN THERE IS A SERIOUS DESIGN FLAW COMPROMISING THE AIRBAG SAFETY FEATURE. *AK
Mileage: 11,000
AIRBAG SENSOR LIGHT CONTINUES TO STAY ON. DEALER NOTIFIED. *AK
Mileage: 35,000
THE AIR BAG ON THE PASSENGER SIDE WAS INOPERATIVE. THE AIR BAG HAD TO BE REPLACED. *NLM *CB *NLM
Mileage: 41,143
THE VEHICLE'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY. DEALER NOTIFIED. *NLM
Mileage: 18,000
WHILE DRIVING THE VEHICLE'S AIR BAG LIGHT ILLUMINATED INDICATING THERE WAS A PROBLEM WITH THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT. *TS
THE AIR BAGS INADVERTENTLY DEPLOYED WHILE DRIVING CAUSING MINOR INJURY TO THE DRIVER AND PASSENGER. THE DEALER HAS REPAIRED THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*JB
FIRST INCIDENT WAS THE AIRBAG LIGHT CAME ON INTERMITTENTLY. THE DEALER REPAIRED IT LAST WEEK. TODAY, THE ENTIRE INSTRUMENT PANEL FUNCTIONED INTERMITTENTLY. DEALER WAS CALLED AND ANOTHER REPAIR DATE WAS SET.*AK