42
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 20 of 42
Dec 10, 2012 161,000 mi

AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR

Dec 10, 2012 161,000 mi

AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR

Dec 5, 2011 89,500 mi

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.

Dec 5, 2011 89,500 mi

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.

Oct 13, 2011

WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR

Oct 13, 2011

WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR

Jun 1, 2011 77,000 mi

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11

Jun 1, 2011 77,000 mi

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11

Apr 11, 2011

MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR

Apr 11, 2011

MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR

Nov 12, 2010 140,000 mi

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

Nov 12, 2010 140,000 mi

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

Mar 8, 2010

I HAVE A 2002 DODGE GRAND CARAVAN THAT HAS HAD HEADLIGHT TROUBLES FOR NEARLY TWO YEARS. WHEN YOU TURN THE VAN ON, ONLY THE RIGHT HEADLIGHT TURNS ON. WHEN YOU TURN THE HEADLIGHTS ON, ONLY THE LEFT HEADLIGHT TURNS ON. WHEN YOU TURN THE BRIGHTS ON, ONLY THE RIGHT HEADLIGHT TURNS ON. ALWAYS, ONLY ONE LIGHT AT A TIME. WE HAVE REPLACED ABOUT THREE DIFFERENT SWITCHES AND WE STILL CAN'T SEEM TO FIND THE TROUBLE.(NO, IT ISN'T THE BULB). THIS HAS GONE ON LONG ENOUGH. EVEN THE DEALER CAN'T SEEM TO FIND THE TROUBLE AND IT NEEDS TO BE RECALLED FOR THIS PROBLEM. *TR

Mar 8, 2010

I HAVE A 2002 DODGE GRAND CARAVAN THAT HAS HAD HEADLIGHT TROUBLES FOR NEARLY TWO YEARS. WHEN YOU TURN THE VAN ON, ONLY THE RIGHT HEADLIGHT TURNS ON. WHEN YOU TURN THE HEADLIGHTS ON, ONLY THE LEFT HEADLIGHT TURNS ON. WHEN YOU TURN THE BRIGHTS ON, ONLY THE RIGHT HEADLIGHT TURNS ON. ALWAYS, ONLY ONE LIGHT AT A TIME. WE HAVE REPLACED ABOUT THREE DIFFERENT SWITCHES AND WE STILL CAN'T SEEM TO FIND THE TROUBLE.(NO, IT ISN'T THE BULB). THIS HAS GONE ON LONG ENOUGH. EVEN THE DEALER CAN'T SEEM TO FIND THE TROUBLE AND IT NEEDS TO BE RECALLED FOR THIS PROBLEM. *TR

Nov 18, 2009 98,125 mi

WHEN THE IGNITION IS FIRST TURNED ON, THE DAYLIGHT LIGHTS COME ON THE DRIVER SIDE ONLY, THE PASSENGER LIGHT IS OFF. WHEN THE HEADLIGHTS ARE TURNED ON THE PASSENGER SIDE TURNS ON ONLY, THE DRIVER SIDE IS OFF. WHEN HIGH BEAMS ARE TURNED ON THE DRIVER SIDE COMES ON ONLY, AND THE PASSENGER SIDE IS OFF. VERIFIED THE BULBS THEY'RE ALL OK.? *TR

Nov 18, 2009 98,125 mi

WHEN THE IGNITION IS FIRST TURNED ON, THE DAYLIGHT LIGHTS COME ON THE DRIVER SIDE ONLY, THE PASSENGER LIGHT IS OFF. WHEN THE HEADLIGHTS ARE TURNED ON THE PASSENGER SIDE TURNS ON ONLY, THE DRIVER SIDE IS OFF. WHEN HIGH BEAMS ARE TURNED ON THE DRIVER SIDE COMES ON ONLY, AND THE PASSENGER SIDE IS OFF. VERIFIED THE BULBS THEY'RE ALL OK.? *TR

Oct 6, 2008 110,000 mi

HEADLIGHT MALFUNCTION. DRL ONE ON ONE OFF, HEADLIGHTS OPPOSITE ON/OFF, HI-BEAMS OPPOSITE ON/OFF. REPLACED FCM, WORKED OK FOR A FEW WEEKS, BUT IS MALFUNCTIONING AGAIN. *TR

Oct 6, 2008 110,000 mi

HEADLIGHT MALFUNCTION. DRL ONE ON ONE OFF, HEADLIGHTS OPPOSITE ON/OFF, HI-BEAMS OPPOSITE ON/OFF. REPLACED FCM, WORKED OK FOR A FEW WEEKS, BUT IS MALFUNCTIONING AGAIN. *TR

Dec 10, 2007 10,000 mi

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AT NIGHT AND TURN BACK ON AFTER 1-2 SECONDS. OCCASIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE AGAIN FOR SEVERAL MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-0408 *BF

Dec 10, 2007 10,000 mi

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AT NIGHT AND TURN BACK ON AFTER 1-2 SECONDS. OCCASIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE AGAIN FOR SEVERAL MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-0408 *BF

Nov 28, 2007 105,000 mi

HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR

Nov 28, 2007 105,000 mi

HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR

Aug 31, 2007 68,000 mi

THE TAIL LIGHT COVER ON THE PASSENGER REAR BLEW OFF AS I TRAVELED ON A HIGHWAY. THE TAIL LIGHT COVER HAD COME LOOSE. WHEN EXAMINED THE GLUE APPEARED TO HAVE FAILED. I THOUGHT IT WAS STRONG ENOUGH TO HOLD. I WAS WRONG. NOW I HAVE A TAIL LIGHT WITHOUT A LENS SO THE LIGHTS ARE WHITE WHEN I PUT ON MY BRAKES OR TURN SIGNAL. *TR

Aug 31, 2007 68,000 mi

THE TAIL LIGHT COVER ON THE PASSENGER REAR BLEW OFF AS I TRAVELED ON A HIGHWAY. THE TAIL LIGHT COVER HAD COME LOOSE. WHEN EXAMINED THE GLUE APPEARED TO HAVE FAILED. I THOUGHT IT WAS STRONG ENOUGH TO HOLD. I WAS WRONG. NOW I HAVE A TAIL LIGHT WITHOUT A LENS SO THE LIGHTS ARE WHITE WHEN I PUT ON MY BRAKES OR TURN SIGNAL. *TR

Aug 18, 2006 78,000 mi

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WORKED INTERMITTENTLY. ON TWO OCCASIONS, THE HEADLIGHTS WENT OUT SUDDENLY WITHOUT WARNING. THE DEALERSHIP WAS INFORMED. UPDATED 09/13/06. *JB

Aug 18, 2006 78,000 mi

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WORKED INTERMITTENTLY. ON TWO OCCASIONS, THE HEADLIGHTS WENT OUT SUDDENLY WITHOUT WARNING. THE DEALERSHIP WAS INFORMED. UPDATED 09/13/06. *JB

Feb 16, 2006 48,000 mi

SINCE THE PURCHASE OF THIS VEHICLE, I HAVE EXPERIENCED HEAD LIGHT-INTERIOR FLICKERING TO WHICH THE DEALER CANNOT SOLVE. *JB

Feb 16, 2006 48,000 mi

SINCE THE PURCHASE OF THIS VEHICLE, I HAVE EXPERIENCED HEAD LIGHT-INTERIOR FLICKERING TO WHICH THE DEALER CANNOT SOLVE. *JB

Nov 8, 2005 57,736 mi

DRIVING HOME AT NIGHT WHEN THE HEADLIGHTS FLICKERED ON AND OFF. TURNED ON THE HIGH BEAMS IN ORDER TO GET HOME. DEALER REPLACED THE FRONT CONTROL MODULE. *NM

Nov 8, 2005 57,736 mi

DRIVING HOME AT NIGHT WHEN THE HEADLIGHTS FLICKERED ON AND OFF. TURNED ON THE HIGH BEAMS IN ORDER TO GET HOME. DEALER REPLACED THE FRONT CONTROL MODULE. *NM

Jun 7, 2005 38,300 mi

I HAVE HAD 2 BRIEF HEADLIGHT FAILURES (10 SECONDS OR SO) AND MY HEADLIGHTS OCCASIONALLY FLICKER OR DIM. MY LIGHTSWITCH GETS VERY HOT WHEN THE LIGHTS ARE ON FOR MORE THAN 30 MINUTES.

Jun 7, 2005 38,300 mi

I HAVE HAD 2 BRIEF HEADLIGHT FAILURES (10 SECONDS OR SO) AND MY HEADLIGHTS OCCASIONALLY FLICKER OR DIM. MY LIGHTSWITCH GETS VERY HOT WHEN THE LIGHTS ARE ON FOR MORE THAN 30 MINUTES.

Apr 1, 2005

HEADLIGHTS ON 2002 DODGE GRAND CARAVAN FLICKER. THIS HAPPENS FREQUENTLY. *AK

Apr 1, 2005

HEADLIGHTS ON 2002 DODGE GRAND CARAVAN FLICKER. THIS HAPPENS FREQUENTLY. *AK

Mar 4, 2005

THE HEADLIGHTS MALFUNCTIONED TWICE IN THE PAST MONTH WHILE ON THE ROAD AT NIGHT. TAKEN TO DEALER FOR TESTING, AND RESULTS SHOWED THAT THE CAUSE WAS UNDETERMINED.*AK

Mar 4, 2005

THE HEADLIGHTS MALFUNCTIONED TWICE IN THE PAST MONTH WHILE ON THE ROAD AT NIGHT. TAKEN TO DEALER FOR TESTING, AND RESULTS SHOWED THAT THE CAUSE WAS UNDETERMINED.*AK

Jan 5, 2005 35,000 mi

THE HEADLIGHTS TURNED ON AND OFF INTERMITTENTLY, MAKING IT DIFFICULT TO SEE THE ROAD WHEN IT IWAS DARK. CONSUMER INFORMED THE DEALER, BUT THE CAUSE WAS UNDETERMINED.*AK

Jan 5, 2005 35,000 mi

THE HEADLIGHTS TURNED ON AND OFF INTERMITTENTLY, MAKING IT DIFFICULT TO SEE THE ROAD WHEN IT IWAS DARK. CONSUMER INFORMED THE DEALER, BUT THE CAUSE WAS UNDETERMINED.*AK

Jun 29, 2003 31,320 mi

THE TURN SIGNALS WILL INTERMITTENTLY WORK IN REVERSE. FOR EXAMPLE, IF I ENGAGE THE LEFT TURN SIGNAL, THE RIGHT DASH LIGHT WILL FLASH ALONG WITH THE RIGHT TURN SIGNAL LIGHTS. THIS REVERSE PROCESS ALSO HAPPENS SOMETIMES WHEN I ENGAGE THE RIGHT TURN SIGNAL. *NLM

Jun 29, 2003 31,320 mi

THE TURN SIGNALS WILL INTERMITTENTLY WORK IN REVERSE. FOR EXAMPLE, IF I ENGAGE THE LEFT TURN SIGNAL, THE RIGHT DASH LIGHT WILL FLASH ALONG WITH THE RIGHT TURN SIGNAL LIGHTS. THIS REVERSE PROCESS ALSO HAPPENS SOMETIMES WHEN I ENGAGE THE RIGHT TURN SIGNAL. *NLM

Feb 21, 2003 850 mi

I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE STATE OF WYOMING REFUSES TO BRAND THE TITLE WITH A REMARK THAT IT HAS BEEN A LEMON BUY BACK. THE TRANSMISSION COOLER LINES ON THE RADIATOR ALSO LEAKED DUE TO COLD WEATHER. THE TAIL LIGHTS WERE FALLING OFF AND A PART WAS MISSING FROM ASSEMBLY AT THE FACTORY.

Feb 21, 2003 850 mi

I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE STATE OF WYOMING REFUSES TO BRAND THE TITLE WITH A REMARK THAT IT HAS BEEN A LEMON BUY BACK. THE TRANSMISSION COOLER LINES ON THE RADIATOR ALSO LEAKED DUE TO COLD WEATHER. THE TAIL LIGHTS WERE FALLING OFF AND A PART WAS MISSING FROM ASSEMBLY AT THE FACTORY.