2014 DODGE GRAND CARAVAN Unknown Or Other Problems

33 complaints about Unknown Or Other

33
Complaints
1
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (33)

Aug 27, 2024

Sliding door actuator failed causing the door to remain in the locked position and no way to unlock. The actuator arm broke off due to inaffective connection and therefor without cutting a hole in the door it cannot be opened

Aug 8, 2024

The head rest popped out for no reason. I noticed it when I got into the car.

Nov 7, 2022

The vehicle has shut itself off multiple times. It is seemingly random and happens without warning. It has happened when driving at slow speeds but it has also happened when driving at speeds of up to 60 mph and the vehicle loses power. We need to maneuver through traffic while coasting to the side of the road with no power steering available until the car is restarted. The dash goes blank and the car is rolled to a stop. The key is turned off and back on and the car drives as if nothing is wrong. It has been brought to a mechanic and dealer. No one has successfully duplicated the issue and there is no code issued after it happens.

May 10, 2022

We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could have a lot of additional implications if there was inclement weather or if the vehicle was in a more public area where someone could have entered the vehicle thru the missing window and either hidden in the vehicle to attack the owner when they returned or stolen items from the vehicle. There should be some type of tether / safety feature that would prevent the window from falling completely down if the window assembly malfunctions or breaks. There is also a design flaw in the motor housing which allows the post to fail and break off at the 90 degree corner where the post(s) meets the housing. These posts should have a radius at that point so that it is not a point of failure. Additionally, the motor is too strong for this housing and also adds unnecessary stress to these posts.

May 5, 2022

My passenger back automatic sliding door is doing a lot of clicking noise and not opening. I have tried opening it numerous times by hand to get my children out and have not been able so they came out the drivers side. But as I driving down the road later if I hit a bump and especially when I make a left turn and hit a bump the door will dislodge and open on its own. That is a very uneasy feeling when my children being a newborn, a 5 yr old or 11 yr old is by that door when it opens on its own. This has been happening for roughly 6mths. It had stopped for a few months but is doing it again

May 3, 2022

Our vehicle has had a recall on the HVAC system since we purchased it. The recall had been repaired prior to us purchasing it used from a Dealership and we have had the recall repaired 3 times since it has been under our ownership. Every year, the issue repeats itself. The HVAC system will blow out hot air only and the AC will not work and we have to bring it in to the shop.

Apr 21, 2022 Fire

My vehicle in the middle of the night got on fire and completely burned. After a week without turning my car on . I'm out of town and my neighbors call me at 3am telling me the vehicle got on fire . The fire department arrived and turn off the fire . They said the fire started on the front inner part . No one was near my vehicle. The vehicle got on fire by it self. I lost my car completely 😫 .

Nov 29, 2021

Loud audible ticking under the hood. Upon driving there is a jerk, tug feel. Upon smoothing out, it returns if going up a small slanted road. Has the feel of threatening to shut off. Purchased from Carmax. Reported to CarMax 11/23/21. Told me to schedule an appointment with Christian Brothers Automotive located in Montgomery County, Alabama. Due to Thanksgiving, took van in today on 11/29/21. There are no codes coming up. They asked if they were cleared by another. No one has seen this van other than an oil change. They were unable to help, but verified and documented the ticking. Possible lifter. Stated to see about recalls on this. Nothing. Unfixed.

Aug 29, 2021

Unlocking the door causes a loud buzzing sound to emit from the passenger side sliding door. I

Aug 27, 2021

The drivers side passenger door (slider) opens and shuts but must not be fully latching because you can hear the motor in the door trying to latch and it sounds like its continually trying to latch and just keeps going off when it's super hot out and it has now killed the battery in the van. When I was able to drive the van it would chime and say the door was open and continue sounding like it was trying to latch. We bought the van at the end of February so I have no idea if it ever happened to the previous owner.

Aug 20, 2021

Transmission goes into limp mode. Cvi’s are out of spec for gears and fluid. Fluid is burnt. Transmission filter is broke off in transmission. Needs transmission replacement. Transmission stalls and either changes gears on its own or won’t change at all. Breaks down at stops. .

Mar 21, 2021

WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED. UPON INSPECTION, THE PLASTIC THAT HOLDS THE BAR HAD BROKEN.

Mileage: 120,000

Sep 22, 2020

DRIVER SIDE DOES NOT GET HOT WITH HEATER. PASSENGER SIDE DOES.

Sep 12, 2020

LAST NIGHT I WAS COMING HOME AND THE CAR TURNED OFF BY ITSELF WHILE I WAS WAITING FOR THE TRAFFIC LIGHT TO CHANGE SO I PLACED IT IN PARK AND STARTED IT AGAIN IT'S RUNNING BUT I'M NOT SURE WHAT HAPPENED AND CONCERNS ME BECAUSE THIS OUR FAMILY.(MY KIDS WERE IN TOO).

Mileage: 62,000

Jul 15, 2020

MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM

Mileage: 89,000

Jul 12, 2020

VEHICLE WAS PARKED IN DRIVEWAY 7/9/20. I DID NOT ENTER THE VAN AGAIN UNTIL 7/11/20. UPON OPENING THE DRIVER'S DOOR I NOTICED THE HEADREST HAD DEPLOYED. I UNDERSTAND THIS IS A SAFETY FEATURE WHEN YOU ARE IN A REAR END COLLISION. THERE WAS NO COLLISION VAN WAS BACKED IN DRIVEWAY AND STATIONARY. IT APPEARS THE BRACKETS THAT HOLD THE PIN ARE BROKE. THE PASSAGE HEADREST DID NOT DEPLOY, BUT IAM NOW FEARFULL IT MAY.

Mileage: 93,337

Jun 15, 2020

HEAD RESTS SPONTANEOUSLY EXPLODED WHILE PARKED. *TR

Mileage: 79,056

May 30, 2020

ANYTIME THAT I TRY TO TURN ON THE AIR CONDITIONER OR THE HEAT, REGARDLESS OF THE CONTROL SETTING, THE DRIVER'S SIDE ONLY BLOWS COOL AND THE PASSENGER AND REAR ONLY BLOWS HEAT. *TR

Mileage: 93,000

Apr 5, 2020

THE REAR PASSENGER SLIDING DOOR MAKES A LOUD BUZZING SOUND AND SOMETIMES REFUSES TO CLOSE. I HAVE SEEN MANY COMPLAINTS FOR THE CARAVANS AND CHRYSLER TOWN AND COUNTRY MINIVANS WITH THE SAME ISSUE. THE BUZZING SOUND SOUNDS LIKE AN AIR COMPRESSOR RUNNING. THE DOORS LOOK AS THOUGH IT LATCHES BUT COMES BACK UNMATCHED. I'M READING THAT THIS WOULD BE THE LOCK ACTUATOR. I ALWAYS DOUBLE CHECK THAT THE DOOR IS CLOSED BUT I'M AFRAID I WILL BE IN A HURRY AND THE DOOR WILL COME OPEN WHILE MY CHILDREN ARE RIDING IN THE BACK.

Mileage: 111,000

Nov 3, 2019

DRIVER SIDE WINDOW FELL INTO THE DOOR AND SHATTERED WHEN RAISING THE WINDOW.

Mileage: 120,000

Sep 24, 2019

THIS HAS HAPPENED A DOZEN TIMES PREVIOUSLY WHEN SLOWING DOWN OR COMING TO A STOP THE ENGINE STALLS. SO FAR IT'S ONLY HAPPENED ON A CITY STREET. I DID BRING IT TO A CERTIFIED MECHANIC BUT COULD NOT FIND ANYTHING.

Mileage: 75,927

Jul 13, 2019 Crash

MY SONS AND I WERE INVOLVED IN A HIT & RUN INJURY CAR ACCIDENT. WE WERE REAR-ENDED ON THE FREEWAY IN HEAVY TRAFFIC. I WAS GOING ABOUT 5 MPH AND DRIVER BEHIND ME PLOWED INTO US AT ABOUT 30 MPH! INSTANTLY ME AND MY YOUNGER SON BOTH SAID WE HIT OUR HEADS. OUR HEADS HURT BESIDES BEING THRUST BY THE IMPACT. MY SON KEPT POINTING AT SOMETHING ASKING ME TO LOOK WHEN I WAS TRYING TO CALL 9-1-1 FOR HELP AND THE OTHER DRIVER WAS TRYING TO TALK TO ME UNSAFELY IN THE HIGHWAY! MY SON TOLD ME TO LOOK AT OUR HEADRESTS. BOTH FRONT SEAT HEADRESTS HAD DEPLOYED AND STRUCK US IN THE BACK OF OUR HEADS ON IMPACT! WE COULD NOT BELIEVE IT. AS MY YOUNGER SON SAID, WE SUFFERED ENOUGH WITH NECK, SHOULDER, BACK AND STOMACH PAINS FROM BEING THRUST IN THIS CAR ACCIDENT BUT TO BE PUNCHED IN THE BACK OF OUR HEADS ON TOP OF THAT?? IT REALLY HURT US AND WE WERE MOVING AT THE TIME OF IMPACT. FORTUNATELY WE WERE CHECKED ON SCENE MEDICALLY BY THE PARAMEDICS. EVEN THE HIGHWAY PATROL OFFICER HAD NEVER SEEN ANYTHING LIKE THE HEADRESTS DISLODGED, NEITHER HAD THE PARAMEDICS. I LOOKED ON LINE AND FOUND A LITIGATION AGAINST A MAJOR CAR MANUFACTURER AND FOUND OUT THIS MAY BE AN EXTREMELY UNSAFE DEFECT ON OUR 2014 DODGE GRAND CARAVAN. WE CAN'T EVEN PUT BACK THE HEADRESTS IN PLACE ON EITHER FRONT SEAT HEADREST. THIS WAS VERY SCARY FOR BOTH OF US, HAVING OUR HEADS HURT SO MUCH UPON IMPACT. YET WE DIDN'T GO FORWARD INTO THE STEERING WHEEL OR DASHBOARD, RATHER WE GOT CLOCKED, PUNCHED IN THE BACK OF OUR HEADS BY THE HEADREST SUPPOSEDLY THERE TO HELP CURTAIL WHIPLASH. EXTREME LIES BY THE CAR MANUFACTURERS AND A TOTAL SAFETY HAZARD. THEY NEED TO BE HELD RESPONSIBLE FOR CAUSING THIS MUCH DURESS AND INJURY TO ALL THESE CUSTOMERS WHO TRUST THESE MAJOR CAR COMPANIES TO KEEP US AND OUR LOVED ONES SAFE, NOT INTENTIONALLY INJURE THEM.

Mileage: 155,000

Jun 3, 2019

DRIVER SIDE WINDOW FELL DOWN INSIDE DOOR AND SHATTERED.

Mileage: 65,000

May 27, 2019

THE A/C AND HEAT WORKS ONLY OUT OF THE DRIVER'S SIDE. THE HEAT ONLY WORKS OUT OF THE PASSENGER SIDES. THIS IS A WIDELY COMMON PROBLEM.

Mileage: 73,000

Jan 7, 2019

BAD LIFT GATE SENSOR. HARD TO BELIEVE THIS WILL BE THE SECOND SENSOR THAT WILL NEED TO BE REPLACED ON THIS VEHICLE. 1ST WAS STILL UNDER WARRANTY

Mileage: 56,000

Dec 8, 2018

TAKATA RECALL. 2014 CARAVAN ENGINE KNOCKING NOISE DO TO BAD ROCKER ARMS AND CAMSHAFT. THIS PROBLEM IS RELATED ON ALL 2014 CARAVANS AND JEEPS WITH A 3.6 LTR ONLY DO TO WEAKNESS ON ROCKER ARM BEARING. AND SHOULD BE FIXED AT DODGE EXPENSE AS IT'S NOT A CHEAP FIX AN I'M NOT IMPRESSED BY DODGE WITH THE ISSUE

Mar 6, 2017

ON SEPTEMBER 17, 2016 AROUND 8PM, I PUT THE VAN IN PARK TOOK MY FOOT OFF THE BREAK AND STEPPED OUT. AS I WENT TO MOVE AND SHUT THE DOOR, THE VAN POPPED OUT OF PARK INTO REVERSE. THE DOOR PUSHED ME DOWN ONTO THE GROUND AND DRAGGED ME, AS MY BODY WAS FREE OF THE DOOR MY LEFT ARM WAS RUN OVER BY THE FRONT TIRE AND THE VAN KEPT GOING. MY MOTHER IN LAW WAS STILL IN THE PASSENGER SEAT TRYING TO STOP THE VAN. SHE FINALLY STOPPED IT, BUT IT WAS TO LATE, MY ARM WAS ALREADY RUN OVER RESULTING IN A VERY SERIOUS CRUSH INJURY THAT HAD TO HAVE EMERGENCY SUGERY. I NOW HAVE METAL PLATES IN MY LEFT ARM THAT WILL NEVER BE REMOVED. I HAVE PAIN EVERY DAY AND BECAUSE OF THIS, I HAD TO RETURN THE VEHICLE TO THE FINANCE COMPANY BECAUSE I CANNOT WORK NOW. MY FIANCE DROVE THE VEHICLE SEVERAL TIMES AFTER THE INCIDENT AND HE ALSO HAD THE VEHICLE POP OUT OF PARK INTO REVERSE BUT HE WAS STILL IN THE DRIVER'S SEAT AND ABLE TO STOP IT.

Aug 26, 2016

REAR PASSENGER RIGHT SLIDING DOOR NON-FUNCTIONAL. DOOR CANNOT BE OPENED OR CLOSED. G-D FORBID THIS VEHICLE IS INVOLVED IN AN ACCIDENT, MY GRANDCHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. I CONSIDER THIS A SAFETY ISSUE. CHRYSLER DOES NOT.

May 31, 2016

WE PURCHASED A 2014 DODGE GRAND CARAVAN IN FEBRUARY 2015 WITH 18K MILES ON IT. OUR DUAL AC/HEAT CONTROLS WORKED FINE UNTIL APRIL 2016. AT THAT TIME, THE PASSENGER SIDE CONTROLS ONLY PROVIDED HEAT NO MATTER HOW MANY TIMES YOU FLIP THE TEMPERATURE CONTROL BACK AND FORTH. WHEN YOU RUN THE AC, THE DRIVERS SIDE WORKS FINE BUT MUST SHUT THE VENTS OFF ON THE PASSENGER SIDE BECAUSE OF THE HOT AIR. I HAVE RESEARCHED THIS PROBLEM ON MULTIPLE DODGE FORUMS AND OTHER SITES AND AND IT APPEARS THAT DODGE HAS BEEN HAVING THIS ISSUE SINCE THE 2011 MODELS CAME OUT. THIS IS AN OBVIOUS DEFECT AND NEEDS TO BE ADDRESSED SO THE PROBLEM CAN BE FIXED. SINCE THIS HAS JUST OCCURRED IN THE LAST COUPLE OF MONTHS I HAVE NOT BEEN TO GET TO A DEALER TO FIND OUT WHAT IT WOULD COST BUT THE ESTIMATES I HAVE SEEN OR OUTRAGEOUS. MANY PEOPLE HAVE INDICATED IT IS THE ACTUATOR DOOR, UPDATE TO FIRMWARE AND EVEN REPLACEMENT OF AN HVAC UNIT (?). THIS IS NOT A ONE-TIME ISSUE WITH ONE VEHICLE. THIS PROBLEM IS GROWING AND NEEDS TO BE ADDRESSED.

Mileage: 57,000

Apr 24, 2016

ACCELERATOR STICKS WHEN FULL THROTTLE IS APPLIED. I TRADED A 2010 CHRYSLER LX VAN I HAD FOR 5 YEARS IN ON THIS VEHICLE AND IT HAD THE SAME PROBLEM. THE CHRYSLER ACCELERATOR WAS REPLACED TWICE, ONCE AT MY EXPENSE AND ONCE ON A RECALL AND THE PROBLEM WAS NOT CORRECTED. TODAY WAS THE FIRST TIME I EXPERIENCED THIS PROBLEM WITH THE DODGE VAN I BOUGHT IN JANUARY 2016. FROM PREVIOUS EXPERIENCE I KNEW WHAT TO DO OR I COULD HAVE HAD A SERIOUS ACCIDENT. I WAS ON A 4-LANE CITY STREET AND CHANGING LANES AT THE TIME THE PROBLEM OCCURRED. A LESS EXPERIENCED DRIVER WOULD LIKELY HAVE BEEN INVOLVED IN A REAR END COLLISION. I WAS ABLE TO PUT THE EDGE OF MY SHOE UNDER THE ACCELERATOR AND PULL IT UP OFF THE FLOOR. IS THERE A RECALL ON THE DODGE AND IF NOT WHAT CAN I DO TO PREVENT THIS HAPPENING AGAIN? I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHEN MY WIFE DRIVES THE VAN.

Mileage: 34,000

Feb 11, 2016 Fire

ON THE MORNING OF APRIL 18, 2015 AROUND 2:30 AM THE ENGINE COMPARTMENT OF THE VEHICLE WAS OBSERVED TO BE ON FIRE BY A NEIGHBOR WHO CALLED 911. THE POLICE REPORT STATES THAT THE MINI VAN WAS ALMOST FULLY ENGULFED BY THE TIME THEY ARRIVED. THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY SINCE 5 PM THE DAY PRIOR AND HAD NOT BEEN STARTED SINCE THAT TIME. AT THE TIME OF THE FIRE THE VEHICLE HAD ABOUT 10,000 MILES ON IT AND THE CHRYSLER WORK AROUND FOR THE 'VENT WINDOW SWITCH' RECALL HAD BEEN DONE AS THEY DID NOT HAVE THE PART TO REMEDY THE PROBLEM. THIS HAS BEEN REPORTED TO CHRYSLER WHO AFTER ALMOST 10 MONTHS HAS DETERMINED THAT THEY DO NOT SEEM TO KNOW WHAT CAUSED THE FIRE BUT THAT THEY ARE NOT RESPONSIBLE.

Mileage: 10,000

Jun 29, 2015

I WENT ON A TRIP WITH 5 PEOPLE. MY GRAND CARAVAN HAS 4 BUCKET STYLE SEATS, 2 IN FRONT 2 IN THE MIDDLE. IN THE REAR OF MY VEHICLE WHICH HAS THE STOW AND GO SEATING OPTION THERE ARE TWO SEATS. ONE IS FOR 1 PERSON THE OTHER FOR 2 PEOPLE. I OPENED THE SEAT FOR TWO, EVEN THOUGH THERE WAS ONLY ONE SITTING IN THE REAR. I CLOSED THE REAR DOOR AFTER MY FRIEND WAS SEATED. WHEN WE GOT TO OUR DESTINATION THE 4 FRONT PEOPLE IN FRONT GOT OUT. WE THEN DISCOVERED THE PERSON IN THE REAR HAD NO WAY TO OPEN THE REAR DOOR FROM THE INSIDE. SURE I THE DRIVER HAD A BUTTON ON THE FRONT CONSOLE AND ANOTHER ONE ON MY KEY FOB, TO RELEASE THE REAR LIFT DOOR, BUT THE PERSON IN THE REAR WAS TRAPPED AS SHE HAD NO WAY TO OPEN THE DOOR FROM THE INSIDE. THAT IS BOTH A INCONVENIENCE ISSUE AND A SAFETY ISSUE. BUT THERE SHOULD BE A BUTTON WITH A CHILD LOCK TO PREVENT KIDS SITTING IN THE REAR FROM OPENING THE DOOR THEMSELVES OR TO ALLOW AN ADULT TO OPEN THE LIFT DOOR THEMSELVES

Mileage: 7,626

Jan 6, 2015

I RECEIVED A SECOND RECALL NOTICE LETTING ME KNOW THAT CHRYSLER HAD FOUND A REPAIR FOR RECALL P25/NHTSA 14V-234 AND TO CALL MY DEALER TO SCHEDULE A REPAIR. WHEN I CALLED THE DEALER WE USUALLY USE (NIKLES IN PETERSBURG, IL) THE VERY RUDE SERVICE GUY TOLD ME THAT THEY DID NOT HAVE THE PARTS IN, DID NOT KNOW WHEN THEY EXPECTED THEM, AND WOULD NOT ORDER THEM. BASICALLY, REFUSING TO DO THE REQUIRED RECALL REPAIR. I HAD TO CALL ANOTHER DEALER AND THEY WERE VERY NICE AND EXPLAINED THAT I NEEDED TO BRING THE CAR IN AND THEY WOULD NEED TO QUICKLY CHECK AND SEE IF I HAD A GREEN OR BLUE SWITCH AND THEN THEY COULD ORDER THE PART AND COMPLETE THE REPAIR. I TRIED TO CALL THE NUMBER PROVIDED BY CHRYSLER TO REPORT THE FIRST DEALER REFUSING TO DO THE REPAIR AND HAD TO LISTEN TO AN OUTDATED RECALL MESSAGE (FROM BEFORE THEY FOUND A REPAIR AND WERE JUST DISABLING) AND THEN WAITED ALMOST AN HOUR ON HOLD BEFORE HANGING UP AND TRYING THIS WEBSITE.