2017 DODGE GRAND CARAVAN Electrical System Problems
134 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (134)
Check engine light codes match possible recall for vehicle now I'm having the same issues
I first had this happen months ago and now I found another place to post about it. The locking and unlocking motor on the passenger sliding door is making a horrible noise and buzzing sound. This happens every time you lock or unlock it. It also happens when it locks automatically when you drive. It is horribly loud that it wakes up the baby and toddler every time. My mechanic has looked at it and knew exactly what was wrong right away. The motor is just and needs replaced. He said it's very common for the dodge motor in the sliding doors to need replacing. He's shocked it hasn't been recalled yet. He's also had many people have kids locked in the vans due to the motor basically burning out. He said it definitely needs replaced and should've been recalled by now. Also be prepared to climb over seats to get the baby and toddler out when they finally stop working all together. The fact that my small mechanics shop has seen many issues with the locking motor definitely tells me dodge isn't putting safety first at all.
The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that an unknown computer software chip needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V524000(Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 115,000.
Mileage: 115,000
Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection upon request? Yes Description of the Issue: The sliding door lock actuator failed, causing the door to remain locked at all times. The door cannot be opened manually or using the power door controls. This renders the door completely inoperable. Safety Risk: This is a significant safety hazard. In the event of an emergency, passengers—especially children seated in the rear—cannot exit the vehicle through this door. It severely limits evacuation routes and could result in injury or death if occupants are trapped during an accident or fire. Has the issue been reproduced or confirmed by a dealer or service center? Not yet. Issue is ongoing and appointment is pending. Has the vehicle or component been inspected by the manufacturer, police, insurance, or others? No Were there any warning lamps, messages, or symptoms before the failure? No warning lamps or messages appeared. The door simply stopped responding to manual or power lock/unlock commands. When did the issue occur? June 2025. The door has remained inoperable since. Assessment: Based on consumer forums and other reports, this appears to be a known and widespread issue with this model, likely caused by a defective actuator design.
Door lock actuator on passenger sliding door beginning to make noise before it likely will fail and not automatically lock door as vehicle accelerates. This is a recall item on the two prior years of this same vehicle.
Driver side sliding door lock jammed shut! No way to use the door causing safety issue in an emergency. Lock will not release. There was no warning signs and dealer cannot get my car in for another month. Passenger side sliding door has done this intermittently.
Power door is broke and won’t open. There was a notice sent out about it but no repairs appeared
A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Mileage: 95,500
The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.
Sliding door lock actuator
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various highway speeds, the vehicle intermittently shifted into neutral(N) without warning. In addition, the contact stated that the instrument panel failed to provide correct gear selection. The contact stated that the gear indicator would show that the transmission was in reverse(R) while the transmission was in drive(D). The vehicle was taken to a dealer and the contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.
Mileage: 112,000
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown assessment was made, and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
The driver’s side sliding door is stuck in the locked position. It can not be manually unlocked or unlocked using the fob or unlock button. There was no indication the system was failing.
We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I searched for our VIN, it is not included, but we are having the same problem. All of a sudden, our driver side sliding door was stuck shut, and would not open manually or with the key fob. I found a workaround from an online forum to hold the manual lock to open position, while pressing the unlock button either on the driver door or the key fob. Since then, when the sliding door shuts and wouldn't open, this is what we do. And then shortly after that, we noticed a loud buzzing sound coming from the same door when accelerating and the automatic lock activates.
Hello, My van is having a pcm issue that some vins have that theres a recall is on. U87. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car. My vin isn't covered by this recall but i would like it to be covered.
The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
KEY FOB WILL NOT FUNCTION. NO ACESS TO INSIDE VEHICLE.
The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.
The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.
There appears to be an electrical problem when locking/unlocking the doors, and a loud buzz occurs and at times, the doors hesitate to lock or unlock, which in my opinion, is a safety hazard.
Both electrical doors don't want to open.
The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own. A mechanic looked at it and said he would not mess with it because he was scared he we break the door and suggested going to a dealer. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number. So, they don't want to honor the recall on my car. This is a serious safety concern on this vehicle as it is used for the transportation of several children and should an accident happen the chance of being trapped is very high since the door will not open at all. I located a service bulletin 23-036-21 that was issued and a Mopar Warranty Extension bulletin which states it includes this model year but Dodge has stated this particular VIN is not part of it. How does a VIN determine whether the actuator is going to go bad?
The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the TIPM panel had failed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Mileage: 46,000
The passenger sliding door starting making a squeaky noise and now won’t open or even unlock. The lock actuator is not working causing this to be a safety issue. I know it was a recall on certain caravan but mine was not. Trying to figure out how it can be added in the recall.
The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own. A mechanic looked at it and said he would not mess with it because he was scared he we break the door and suggested going to a dealer.
When locking and unlocking the doors or using the automatic lock when the car is in drive, the driver side sliding door either will not unlock at all (even manually) or when it automatically locks and unlocks it makes an aggressive vibration sound and does not work. I have to go through the passenger side sliding door to take the car seat out of the van. If it were an emergency and I needed to open the rear door it would cause a serious safety issue
The rear drivers side slider door has locked shut and no amount of tries to release the lock will work. This is a major safety concern being that we cannot open the door manually or otherwise in case of emergency
The passenger's side sliding door lock switch is stuck in the locked position, so I can't open that door. There is a huge safety issue because the passengers can't open that door to exit, in case of an emergency. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number, because my car is newer by about a month. So, they don't want to honor the recall on my car.
The rear drivers side door is locked shut. This is is serious safety issue in an emergency. Especially with small children. This needs to be recalled immediately
The front passenger door started to not unlock when using the fob. Now it won't lock or unlock at all. Starting this week the front driver-side door started to have the same issue. Will not lock or unlock when using the fob.
This appears to be a known problem in these but my vehicle was built AFTER the period Chrysler acknowledged a problem for. My van was built in June 2017 whereas the settlement states vehicles built until January of 2017. I paid $400 to have the dealer replace the lock actuator in the passenger sliding door in July 2021. The door would not lock or unlock without manually moving the switch. Since the "fix" that door seems to rattle and has gotten worse over time but it does lock now. In the recent weeks, the driver side now no longer works. I have just contacted Chrysler about this and am awaiting a response. But a) I should not have paid for the first repair and b) I shouldn't have to for the second considering this is a known issue. I use this vehicle for my family and having doors that don't lock or unlock is a HUGE concern for me.
Every time I open the door - either from the inside, or the outside, or even using the automatic opener from the keyring there is a loud buzzing sound. It's a risk as I am not sure that the door is working properly.
Our vehicles right sliding door has been making a buzzing sound when unlocking said door. Many other caravans have had this problem with the same part, the lock actuator. Our buzzed until one day the door completely stopped unlocking and now we cannot use the door for entry or exit.
Driver's side power door has completely seized and will not open. This is a serious safety concern on this vehicle as it is used for the transportation of several children and should an accident happen the chance of being trapped is 50% since the door will not open at all. I located a service bulletin 23-036-21 that was issued and a Mopar Warranty Extension bulletin which states it includes this model year but Dodge has stated this particular VIN is not part of it. How does a VIN determine whether the actuator is going to go bad?
About 7 months ago the drivers side rear door would not open , after about 2 months I took my Van to Bryden's dealer in Beloit WI. The people in the repair area, said it would cost $800 or more to repair. I could not afford that. So the door still won't open, Family came to town and wanted me to drive them around, which I refused saying with the sliding door not working , that could be dangerous. Well today the passengers rear sliding door quit opening , so now anybody in the back would be in real danger if the Van got in an accident. I guess I will take the van back to the dealer and ask them to please fix it free of charge because of the danger it causes, I could use some help from you , to see that this van doors get repaired, thank you.Mike
The driver rear sliding door locking mechanism failed in the locked position preventing the door from functioning. The passenger front door lock actuator has failed preventing normal functioning of the door lock causing the car to remain unlocked after pressing the door lock buttons as well as preventing the door from unlocking if the door lock was manually locked. The van is available upon request for inspection and has not been repaired due to high cost and repair time necessary. We’ve also been unable to find replacement parts locally. Malfunctioning of the locking mechanisms puts passengers of the vehicle at risk if there was to be an emergency or accident and the door is unable to be opened. We are concerned about experiencing further issues with locking mechanism failures in the unaffected doors. We have not had the issue inspected by the dealer as our vehicle is outside of the warranty period. There are no warning lights or indicators for this problem.
Passenger sliding door buzzing and locking shut, creating a major safety issue not being able to get out quickly in an emergency. The door actuator on same year grand caravans were affected according to NHTSA recent probe. Chrysler is repairing those with inoperable doors, but my vin is not included in the 2022 bulletin! I have the same year van and same problem. The sliding door components are supposed to last the life of the vehicle and not break or jam doors within 4 years.
The passenger side sliding door lock is stuck in the unlock position, so I can't lock the door. The driver side sliding door lock is stuck in the locked position, so I cannot open that door. Both locks cannot be changed manually. In case of emergency a passenger would be locked in the car. Especially a child in a car seat. With the door that is stuck in the unlock position, this invites theft. I am seeing hundreds of complaints online with owners of Chrysler and Dodge Van's 2013 through 2018 experiencing the same issues. Why hasn't there been a recall on this safety issue?
The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.
I attempted to turn off my engine and removed and key as usual and walked away. Fire department calls me and says my van is smoking. Turns out even though I removed the key the engine kept running but the fans turned off causing my van to over heat and parts of my engine cracked leaking oil and coolant. My van is not drivable now.
The driver side sliding door imakes a loud buzzing sound when the door locks. This occurs when the locks are manually activated (by door button or remote) and when the door locks are activated due to movement/speed. This is a potential safety issue as if the door fails to open in an event of an emergency, this could put life in danger. This is a family vehicle made for children that shouldn't have to take the risk of not being able to get out of a vehicle in a timely matter. I am uncomfortable and do not want to risk my children or other passengers with a door that would not open in an emergency due to one failed component. In doing research I see that this is an issue that have plagued many owners of Grand Caravans produced during the same time period. The door actuator inside of the door has failed. This should be recalled and fixed appropriately.
The passenger side sliding rear door just suddenly doesn't open, doesn't unlock, you are unable to open it even manually.
The passenger side automatic sliding door has stopped working. Can’t open it manually either. The door is stuck in a closed position and can’t even unlock the door. This is a safety issue due to in an emergency we can get out of the vehicle using that door.
I'VE NOTICED SEVERAL OTHER COMPLAINTS ABOUT THE SLIDING DOOR LOCK ACTUATOR FAILING, MAKING IT IMPOSSIBLE TO OPEN DOOR. MINE HASNT FAILED COMPLETELY YET, ALTHOUGH THE GEARS ARE MAKING A LOUD BUZZING.JUST REPORTING.
Component: Front Drivers Window Regulator Safety: Window popped and fell straight down while driving. Me, and my children where put at risk of it breaking and glass flying everywhere. It has happened not only once to me but twice, in my other Van of the same style different make (Chrysler Town & Country). No warning ligts or anything.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 18V524000 (Electrical System) which she linked to the failure. The contact also stated that an abnormal whining sound was coming from the vehicle while the vehicle was stationary. Additionally, the contact stated that the air bag warning light was intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that an air bag sensor needed to be replaced; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as voltage B sensor low, system voltage low, and two unknown manufacturer fault codes. The vehicle was not repaired. The contact stated that the independent mechanic advised him to contact the manufacturer for recall information. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact researched recalls on NHTSA.gov and found NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The approximate failure mileage was 70,158.
Mileage: 70,158
Our 2017 back sliding doors won’t open we had to get people out by the front passenger door. It will not open manually. This was very scary! Especially when the kids are freaking out.
Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (Previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!
The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.
A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.
The component that failed are the passenger sliding doors. The actuator has failed. Both passenger sliding doors do not close automatically. Sometimes the door will lock and remain stuck. Sometimes the doors do not lock at all. This poses a safety threat if door can not be closed properly. Vehicle can not be driven until doors close. The failure of the mechanical issue also poses a higher theft risk since I can not lock my sliding doors at times. This is sliding door issue is a well known issue according to research via web. Many Grand caravan owners are experiencing the sliding door actuator problem. YouTube videos has acknowledged this problem. I have been to Ontario, CA Dodge dealership and had my driver door actuator repaired as this was also the cause of my driver door not locking. Dodge denied this is a issue. As of 2021, Dodge has discontinued the Grand Caravan model.
The driver's side door will no longer open, whether automatically or manually. You cannot manually unlock the door from the inside or open it from the inside, which poses a safety issue, in my opinion.
The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out? You could be trapped or get hurt getting out the trunk or front. Or what it is was stuck open?
Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing. There are no warning lamps or anything activated and when I inquired about repair the dealer said it would be about 1500+ per door to replace the actuators and locking mechanism.
Passenger side rear sliding door is stuck closed. I transport my grandchildren in this vehicle and this poses a SERIOUS safety hazard if involve in an accident or fire!
The passenger sliding door power lock has failed, and will not operate. Yes it is available for inspection upon request. The lack of power locks on the passenger sliding door is a danger because it's supposed to lock automatically when you get up to speed to prevent accidental openings. Those back seats are also where young children in car seats are placed (it's a minivan, after all), and they can be unable to operate the door manually. In addition, I only recently noticed it would not lock, but I have no idea when it started failing, so having an unlocked door when you THINK it's locked is also dangerous. Yes, the problem has been reproduced. Yes, the vehicle has been inspected by a dealership. No, there were no warning lamps, messages, or other symptoms, and I do not know when it may have started. I only noticed it in January 2022, when one of my passengers (a child) was impatient to get into the car, and simply happened to start pulling on what we THOUGHT was a locked door. I hadn't unlocked the vehicle yet, so I checked, and, indeed, all the other doors were still locked. I eventually figured out the problem, that this door, the passenger sliding door, has a malfunctioning power lock.
Passenger rear sliding door will not open even manually
Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.
Rear sliding door is stuck shut and will jot open with any power buttons nor manually. This poses a safety hazard should there be an emergency.
The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.
The sliding door drivers side has malfunctioned. Stuck in lock position. Cannot unlock or lock. The door is stuck closed. I’ve tried everything to try to open it. Will not open. Passengers cannot get out. I presume it’s the acutater that I cannot afford to get fixed. This is a safety issue.
Rear door makes a buzzing sound when door is unlocked. Door also does not seem to function properly when closing and opening.
The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.
The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside
Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.
The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.
The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans . I have 65000 Klms on the vehicle from my research it will cost around $600 to fix . I am concerned that eventually the lock will fail and compromise my vehicle. From what I have seen you need to take the door totally apart to get to the actuator. I find it very odd that all the vans have the same actuator go faulty passenger side
We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people. If the locking mechanism is malfunctioning, that is a safety concern. Especially when you have children in the car often. The doors also stall and jam when opening and closing and get stuck. Since they aren't manual, but electric this causes a problem.
Engine/Transmission: Transmission was replaced by Manufacture. P/T Not shifting into gear properly. Hard shifting into gear. Slow start climbing incline in hills, speeds up drastically when the car is starting to decline, knocking noise. Dash lights, odometer, and warning lights come on and off without warning. The car has to be turned on and off to make the odometer, dash lights and warning lights rest and work. Safety: 2017 Dodge Grand Caravan will suddenly stop while driving at 65--70 mph in traffic without notice. The vehicle is unable to be physically moved out of the drive gear or any gear. The vehicle has been inspected by Doge dealership and found nothing wrong several times. Transmission light is on. No warning lamps, or messages to tell the driver the vehicle will suddenly stop at a high rate of speed or any speed. All of the gauges including lights will turn off without any warning while driving at any speed. There is a burning smell. Started from 2019 to present date.
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.
Mileage: 58,667
Both sliding door locks on my Dodge Caravan are not working. The driver’s sliding door will not lock with the key fob or with the button inside the car. On the passanger’s sliding door side, the door is stuck in the unlocked position. The key fob or the button inside the car will not unlock it. Also, it I manually lock the drivers side sliding door, it will not unlock with the key fob or inside button. This is dangerous Bc I’m driving around in an unlocked car. Also I’m leaving my car unlocked. I have 4 young children. I have seen many, many complaints of this online. It is a common issue with the 2017 Dodge Caravan. I have called Dodge and they did not deny that they knew about this. I got a quote from the dodge dealership. The lock actuators need to be replaced. I have the quote and it’s $1,800 to fix. This should be recalled!
Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly. No inspection has been done except by me though I have seen hundreds of others complaining of the same issue with this make and model. No warnings or messages for this either. This needs to be a recall fix for obvious safety reasons.
Driver’s side sliding door is stuck shut and will not unlock with key FOB, the unlock buttons on the passenger and driver side doors, and also will not unlock manually. Tried opening the door with automatically with key FOB button, the button located by the rearview mirror, and also opening it manually from the inside and outside, but door does not open. It was functioning properly the day before, and there were no warning signs ahead of time that there was going to be an issue with the locking mechanism. Safety concern since this could potentially happen to the other sliding door, and if in an emergency back passengers have no immediate access to an exit.
The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.
There is a loud buzzing sound coming from the passenger sliding door whenever the vehicle is locked or unlocked. Door actuator is failing.
I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. This area is on the gas tank side as well and that was a scary thought as i was supposed to travel tomorrow in this van.
The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It’s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.
THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN. I HAVE PAID 725 AT A MECHANIC FOR AN ACTUATOR AND LABOR, WHEN I GOT HOME THE DOOR STILL DODNT OPEN. I TOOK IT TO AN AUTO BODY SHOP AND PAID $89.00 FOR IT TO OPEN ONCE AFTER GREASED THEN IT JAMMED AGAIN. TOOK IT BACK TO AUTO BODY SHOP AFTER 4 HOURS OF LABOR TURNS OUT TO BE AN ELECTRICAL ISSUE. THE PASSENGER SLIDING DOOR IS STARTING TO JAM AS WELL.. BODY SHOP SAID VERY SOON IT WILL CLOSE AND NOT OPEN AS WELL.THAT'S WHERE I'M AT NOW. . NOT SURE IF I WANT.TO PAY FOR AN ELECTRICAL ISSUE. I'VE PAID ENOUGH TO COME THIS FAR. SO MAYBE THIS WILL SAVE SOMEONE ELSE THE STEPS.
Mileage: 84,000
THE DRIVE SIDE SLIDING DOOR THE DOOR WON'T UNLOCK.
THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.
Mileage: 90,000
THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.
Mileage: 85,000
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.
Mileage: 77,724
THE DRIVER'S SIDE SLIDING DOOR BECAME STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRICALLY WITH THE POWER LOCK BUTTON OR KEY FOB. THE DOOR WILL NOT OPEN AT ALL.
Mileage: 55,000
EVERYTIME I UNLOCK THE DOOR OR OPEN THE DOOR (SLIDING LEFT PASSENGER DOOR IN THE BACKSEAT) IT MAKES A LOUD BUZZING NOISE. IT SEEMS TO BE GETTING LOUDER AND LOUDER AND IS SO LOUD IT IS A DISTRACTION AND CAN BE HEARD FROM OUTSIDE OF THE VEHICLE.
Mileage: 40,000
IN DEC, THE ENGINE LIGHT CAME ON. THE CAR WOULD DO LIKE GOING OVER SPEED TACKS, SHAKE, WHEN IT WAS BETWEEN 45 TO 60 MPH. TOOK TO DEALERSHIP FOR READING, THEY COULDN'T GET A GOOD READING, IT STOPPED. THEN I PAID EXTRA FOR THEM TO TAKE TRANSMISSION PAN OFF. TOLD I NEED A NEW TRANSMISSION. THIS VEHICLE IS A 2017. THIS WAS DEC 2020. HAD TRANSMISSION DONE. ABOUT 3 WEEKS LATER, ENGINE LIGHT CAME ON AGAIN. WHEN I CAME BACK , 180 MILES TO VISIT FAMILY, I HAD IT LOOKED AT AGAIN. SHOWING 6 COIL, MISFIRE. THE CAR HAD 85000 MILES. HAD THE 6 COIL REPLACED, ALL PLUGS AND WIRES. LEFT, DROVE 180 MILES , NEXT DAY LIGHT CAME ON. I WASN'T DRIVING THE CAR MUCH AND WAS COMING BACK , ENGINE LIGHT ON, CAR RAN FIND. NEXT DAY, WAS AT A RED LIGHT, GAVE GAS AND THE CAR SPUTTER LIKE IT WASN'T GETTING GAS AND WANTED TO DIED. I PUSH ON THE GAS PADDLE AND HURRIED TO GET TO MY DAD'S. HAD A READING SAYING IT WAS CATALYTIC CONVERTED. AFTER THE WEEKEND I TOOK IT TO MUFFLER SHOP. SAID IT WASN'T GIVING THEM THAT READING, BUT MISFIRE AND 6 COIL. TOOK TO A MECHANIC, HE REPLACE 6 COIL AND SAID PLUGS WHERE GOOD, THAT THEY WERE NEW. BUT, I DID NEED AN AIR FILTER. GOT CAR. FEW HOURS LATER, ENGINE LIGHT WAS BACK ON. READING SHOWED COIL AND MISFIRE. GOING BACK TO MECHANIC, AGAIN. AFTER A RED LIGHT STOP, IT FELT LIKE IT WAS GOING TO DIED AS IF IT WASN'T GETTING GAS. I GAVE IT MORE GAS. THEY CHANGE EVERYTHING AGAIN, EVEN CROSS PARTS TO MAKE SURE. IT IDLES HARD IN PARK OR SITTING IN DRIVE. MORE GAS IT SEEMS TO DO OK. ALSO, ABOUT 6 MONTHS AFTER BUYING IT, HAD TO REPLACE BATTERY. 2013 WAS IN IT. SO, MUCH FOR WANTING TO RETIRE, THIS CAR HAS PUT ME INTO DEBT. I WISH I HAD STAYED WITH A TOYOTA. OWN 6 AND NEVER , COST ME MORE THAN REGULAR SERVICE. AND AGAIN, MISFIRE READING, COIL 6. WITHIN A MONTH ,TWICE ITS BEEN REPLACED AND PLUGS AND STILL BACK LIKE IT WAS. SINCE END OF DEC, BEEN IN SHOP 4 XS, SAME READING,SAME CRAP.
Mileage: 85,000
2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.
Mileage: 98,500
FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.
Mileage: 78,000
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Mileage: 112,175
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Mileage: 86,000
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Mileage: 120,000
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Mileage: 60,000
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Mileage: 6,000
VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Mileage: 98,000
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Mileage: 94,000
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Mileage: 58,013
DOOR STUCK IN LOCKED POSITION, 78000 MILES. CAN NOT MANUALLY UNLOCK OR UNLOCK WITH AUTOMATIC OPENER.
Mileage: 78,000
WHILE DRIVING ON THE HIGHWAY,, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE TRACTION CONTROL WARNING LIGHT. ALSO, THE VEHICLE WOULD NOT COME OUT OF THE PARK POSITION AND THE BRAKE PEDAL COULD NOT BE USED TO CANCEL THE CRUISE CONTROL. WHEN THIS WAS INVESTIGATED IT WAS FOUND THE BRAKE SWITCH/CIRCUIT NEEDED TO BE REPLACED.
Mileage: 65,000
PASSENGER SIDE REAR SLIDING DOOR WOULD NOT LOCK. HAD TO GET A NEW ACTUATOR. ONE MONTH LATER, THE DRIVER SIDE REAR SLIDING DOOR WAS STUCK IN THE LOCK POSITION. OFF TO GET ANOTHER NEW ACTUATOR.
Mileage: 46,000
MY DRIVER'S SIDE REAR DOOR IS STUCK IN THE LOCK POSITION. I CAN'T UN LOCK IT MANUALLY, I CAN'T UN LOCK IT WITH THE KEY FOB OR THE PANEL BUTTON ON THE ROOF. THE DOOR WILL NOT OPEN. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I'M IN AN ACCIDENT MY KIDS COULD BECOME TRAPPED BECAUSE I CAN'T OPEN THE DOOR.
Mileage: 65,000
REAR PASSENGER DOOR ACTUATOR BUZZES, DOOR STICKS OPEN AND WON'T CLOSE. STARTED RANDOMLY.
Mileage: 52,167
THE DRIVE SIDE SLIDING DOOR LOCKING MECHANISM GETS STUCK AND WILL NOT OPEN, CLOSE, OR UNLOCK CORRECTLY, PRESENTING A SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND YOU COULD NOT GET OUT QUICKLY AND SAFELY. THE ONLY WAY TO GET THE DOOR WORKING PROPERLY IS TO HOLD DOWN THE MANUAL LOCK AND PRESS THE BUTTON ON THE FOB TO OPEN THE DOOR AT THE SAME TIME. IT WILL WORK FINE FOR A BIT BUT THEN THE SAME ISSUE WILL HAPPEN. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT IN READING ONLINE REPORTS.
Mileage: 58,000
DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR
Mileage: 50,000
MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR
Mileage: 76,000
LOCK ACTUATOR IS STUCK IN THE UNLOCK POSITION WHICH MEANS MY KIDS COULD OPEN THE DOOR MANUAL WHILE DRIVING. DOOR WILL NOT LOCK AT ALL ON THAT DOOR. ONLY NOTICE IT TODAY WHEN MY SON TRIED TO OPEN THE DOOR WHILE THAT CAR WAS LOCKED AND HAD SET OFF THE ALARM. SO I HAVE NO IDEA ON WHEN THIS PROBLEM ORIGINATED. *TR
BOTH REAR DOORS WILL NOT OPEN AT TIMES FROM ANY SOURCE (IE. HANDLE, KEY, OR BUTTON ON UPPER DASH). WORKED FINE THEN ALL OF THE SUDDEN THE DOOR WON'T OPEN. I AM WORRIED THAT IF SOMETHING WAS TO HAPPEN MY YOUNG DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR.
Mileage: 64,000
THE VAN STALLS WHILE RUNNING AND SOMETIMES WON'T START WHILE THE INTERIOR LIGHTS FLICKER. WHILE DRIVING, THE HEADLIGHTS DIM AND FLICKER WHILE THE INTERIOR LIGHTS ARE NORMAL. I CHECKED MY BATTERY, STARTER, AND ALTERNATOR AND THE MECHANIC TESTED THEM AND SAID THEY WERE ALL GOOD. THEY RECOMMENDED ME TO GO TO THE MANUFACTURER AND CHECK FOR RECALLS. PLEASE LET ME KNOW WHAT TO DO.
Mileage: 45,000
VAN MAY OR MAY NOT START, OR SHUTS OFF RANDOMLY. I HAVE REPLACED THE BATTERY 3 TIMES AND CHANGED AN ALTERNATOR. I HAVE NOTICED THAT OTHER VANS HAVE BEEN RECALLED FOR A NON START, BUT FOR SOME REASON MY FAN ISN'T INCLUDED. ALSO MY UCONNECT DOES NOT WORK. IT DOESN'T EVEN RECOGNIZE THAT I HAVE BLUE TOOTH IN THE CAR. NOT HAPPY WITH THIS VAN AT ALL, I GOT A LEMON!
Mileage: 75,000
I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STUCK AND CANNOT BE MOVED , TOOK IT TO DEALER SAID IT WILL COST $1100 . IT I HAVE AN ACCIDENT AND MY CHILD IS TRYING TO GET OUT AND CANT . I DONT KNOW WHAT I WILL DO WITH MY ANGER IF I LOSE MY CHILD!! I NOTICE THAT THIS HAS BEEN GOING ON WITH DODGE CARVANS AND NOTHING HAS HAPPEN I WANT A RECALL ON THIS ISSUE, DOES A LIFE HAS TO BE LOST IN ORDER FOR THIS TO HAPPEN OR WHAT ?
Mileage: 41,700
FRONT PASSENGER DOOR UNLATCHED WHILE THE VEHICLE WAS IN MOTION AND WILL NOT LATCH. DOOR CAN NOT BE SHUT AND REMAIN LATCHED RENDERING THE VEHICLE INOPERABLE. THIS ALSO HAPPENED TO THE DRIVER SIDE DOOR AND WAS REPAIRED ON 01/06/20
Mileage: 74,270
'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOORS LOCKING OR UNLOCKING THEMSELVES AS I WAS DRIVING WITH MY 3 CHILDREN THE VAN STARTED ACTING UP. I WAS NEARLY IN AN ACCIDENT . MY LIGHTS DIDN'T WORK, NO TURN SIGNALS, WIPERS DIDN'T TURN OFF AND DOORS LOCKED AND COULDN'T UNLOCK THEM. IF WE WOULD OF BEEN HIT, WE COULD NOT HAVE GOTTEN OUT OF THE VEHICLE. THIS HAPPENED ON HIGHWAY WHILE WE WERE MOVING.
Mileage: 68,500
THE SLIDING BACK PASSENGER DOORS DO NOT OPEN WITH THE REMOTES. THEY ALSO LOCK UP AND CANNOT BE UNLOCKED OR EVEN OPENED MANUALLY. THIS IS A HUGE DANGER AS IN THE EVENT OF AN EMERGENCY PASSENGERS CANNOT GET OUT OF THE VEHICLE.
DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE.
Mileage: 10
THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.
DRIVING ON HIGHWAY ABOUT 75 MPH WITH CRUISE SET. IT WAS ALMOST AS IF THE VEHICLE SHUT OFF, I LOST ALL CONNECTION AND MY COMPUTER WENT WHACK. ALL THE CHECK ENGINE LIGHTS CAME ON ETC . IT SLOWED MY CAR DOWN, AND RESET MY RADIO ETC . BUT THAN ALL OF A SUDDEN IT ALL CAME BACK ON AND I PROCEEDED . BUT SCARED ME AND THIS COULD HAVE CAUSED A SERIOUS WRECK. IT'S SCHEDULED TO GO INTO THE SHOP AND BE CHECKED OVER THIS WEEK.
Mileage: 77,000
SLIDING DOOR BEHIND DRIVERS SIDE STUCK IN "LOCK" POSITION. WILL NOT UNLOCK. THIS IS A VERY WIDESPREAD PROBLEM WITH 100S OF COMPLAINTS ONLINE.
Mileage: 53,000
DRIVER SIDE REAR SLIDING DOOR GOT STUCK IN A LOCKED AND CLOSED POSITION RENDERING THE DOOR UNABLE TO OPEN WHILE IN A STATIONARY POSITION (IN PARK). MECHANISM TO LOCK/UNLOCK THE DOOR STUCK IN THE MIDDLE POSITION UNABLE TO BE ENGAGED INTO EITHER A FIRM LOCKED OR LOCKED POSITION. PROBLEM IS SUSPECTED TO BE WITH THE DOOR ACTUATOR. PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THIS DOOR CAUSING A POSSIBLE UNSAFE CONDITION DURING AN EMERGENCY.
Mileage: 35,000
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
ENGINE LIGHT WAS ON, CODE READ AS A MISFIRE IN COIL #2, PAID $400 TO HAVE COIL REPLACED AND THE LIGHT IS STILL ON. THE VAN STILL SHAKES WHILE DRIVING AND WHILE IN IDLE.
Mileage: 62,000
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND COULD NOT BE IMMEDIATELY RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (EAST CHESTER CHRYSLER DODGE, 4007 BOSTON RD, BRONX, NY) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT HAS SHUT OF ON MY WIFE ON A BUSY INTERSECTION AND WHILE JUST DRIVING DOWN THE ROAD; IT SHUT OF ON ME WAITING IN LINE FOR A CAR WASH. WE HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY "CAN NOT FIND" ANYTHING WRONG WITH IT.
Mileage: 22,714
PASSENGER SIDE SLIDING DOOR STOPPED LOCKING AND UNLOCKING CAUSING A SAFETY HAZARD FOR CHILDREN AND PASSENGERS IN THE BACK SEAT.
Mileage: 25,000
WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.
Mileage: 48,000
ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.
THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.
Mileage: 72,000
IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME
MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY
Mileage: 12,500
THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP
Mileage: 37,000
THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.