2017 DODGE GRAND CARAVAN Structure Problems

I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.

The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable. I cannot believe there is no manual override. I was able to solve this issue by forcing the unlock lever while pressing 'unlock' on the keyfob. However, the main reason I write this complaint, numerous people on various forums report an actuator shorting out in their doors causing this issue, meaning they cannot open the door, by any means, without this actuator being repaired. I cannot for the life of me believe that a system was engineered to not have a simple manual override on a car door. This is beyond me how this got cleared by any sort of regulatory body. If that actuator gets cooked in a fire, I guess the occupants of the car will too.

Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection upon request? Yes Description of the Issue: The sliding door lock actuator failed, causing the door to remain locked at all times. The door cannot be opened manually or using the power door controls. This renders the door completely inoperable. Safety Risk: This is a significant safety hazard. In the event of an emergency, passengers—especially children seated in the rear—cannot exit the vehicle through this door. It severely limits evacuation routes and could result in injury or death if occupants are trapped during an accident or fire. Has the issue been reproduced or confirmed by a dealer or service center? Not yet. Issue is ongoing and appointment is pending. Has the vehicle or component been inspected by the manufacturer, police, insurance, or others? No Were there any warning lamps, messages, or symptoms before the failure? No warning lamps or messages appeared. The door simply stopped responding to manual or power lock/unlock commands. When did the issue occur? June 2025. The door has remained inoperable since. Assessment: Based on consumer forums and other reports, this appears to be a known and widespread issue with this model, likely caused by a defective actuator design.

Beginning at about 75,000 miles (1st lock actuator), my lock actuators seized and rendered the backseat passenger doors unusable. The second lock actuator on the passenger side followed at about 95,000 miles. This is extremely unsafe, because if I have my children as passengers, they must climb in through the back hatch of the minivan. In addition, passengers cannot exit the vehicle from their seats in case of a wreck. Dodge has issued an extended warranty recently, but I am not eligible because my vehicle is now over 100,000 miles. (It was under 100,000 miles at the time of malfunction, but there was no extended warranty or recall at the time.) This common issue with the Dodge Grand Caravan is extremely unsafe, and all defective lock actuators should be replaced/repaired as part of a recall. A warranty that excludes certain users is unsafe.

We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I searched for our VIN, it is not included, but we are having the same problem. All of a sudden, our driver side sliding door was stuck shut, and would not open manually or with the key fob. I found a workaround from an online forum to hold the manual lock to open position, while pressing the unlock button either on the driver door or the key fob. Since then, when the sliding door shuts and wouldn't open, this is what we do. And then shortly after that, we noticed a loud buzzing sound coming from the same door when accelerating and the automatic lock activates.

Lock actuator malfunction. Unable to open side door.

This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years. My make and year qualify but the manufacturer has not added my model to the list of affected parts. I have verified my model has the same actuator MPN as the one affected, but still not added to the list. This is a safety issue as how do we get our kids out in a safe and timely manner in an event of an emergency? This weekend we had to crawl back to the back to safely buckle them in and get them out. Would like for this issue to be forced to add the 2017 Dodge Grand Caravan SXT model to the extension of the manufacturers warranty known problem with rear power sliding and locking door actuators. The manufacturer is aware of the problem and is at risk of a lawsuit of this issue.

Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years. It will eventually be a safety issue when the door stops working and we can’t get out in an emergency. Do the right thing and make this a recall. It’s a known issue.

Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either. Had mechanic check and he thinks it could be a mechanical issue and could be very costly to fix because unable to unlock manually and would not be able to remove door to fix. This could possible be a safety issue if ever in an accident. Our daughter has the same year and is experiencing the same issue.

*The passenger side sliding door will no longer lock. It will not lock with the clicker, the indoor power lock or manually. *This is a dangerous risk as an intruder may be able to access the interior of my van even if my kids or I are in it. Also, because it doesn't lock it could open while the car is driving injuring someone, etc... *I have not yet had it checked at a dealer. I found MANY other complaints from people saying the same thing. I assumed there was already a recall for this and was very disappointed that is not the case. I did not check with insurance, etc.. as our warranty has already expired and it wasn't caused by an accident, etc. *There was no warning that this was going to occur. It worked one day and didn't the next. I first noticed the problem about 3/4 weeks ago and have been looking for information, etc.. on recalls or what to do with this. It is obviously a safety hazard and it was not caused by anything we did.

The rear drivers side slider door has locked shut and no amount of tries to release the lock will work. This is a major safety concern being that we cannot open the door manually or otherwise in case of emergency

My 2017 Dodge Grand caravan gt left sliding door has a faulty door actuator. Had the van for 6 years, I read that the 2016 had the same problem. I hear the funny sound when locking the door. It has started May 2023.

The sliding door power lock actuators fail. Making the door totally inoperable. This is the same issue that prompted Mopar warranty bulletin D-21-15. The dealer Jeff Belzer's Dodge of Lakeville MN. Service writer [XXX] says that this vin of vehicles is not in the bulletin. The vehicle is in the coverage period. It should be in the bulletin, should there be a fire or other emergency required to exit the vehicle. The safety issue is the same as the bulletin D-21-15, one could be trapped in the vehicle. I think that the not being able to open a vehicle door due to poor components would be a safety issue. And not just a warranty issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My center doors on my mini van are inoperable. About 3 months ago, I tried to open the door to get my grandchild out of her carseat, and the door wouldn't open by the outside handle or the button on the control above. My dash would light up staying door must be unlocked to open...I pressed to unlock..and nothing happened. I had to enter through the drivers side to get her out. Today i went to the grocery store and i went to open the door with the remote keyfob and nothing happened. I tried to open the door manually with the outside handle and nothing ... so now both sides of my vehicle cannot open, very dangerous and now my van is useless carrying grandkids to and from . The Chrysler mini van had this same problem, and my friend had her automatic door accentuators replaced for free...there was a recall for this problem on earlier YEAR mini vans. This car is only 6 years old and its A Very dangerous situation now and a big inconvience as i cant enter the vehicle in tbe center to use the seats or stow away for transportiong large items. I called the dealership they want $1000-1500 .could be more couldbe less they said, .this is unacceptable

This appears to be a known problem in these but my vehicle was built AFTER the period Chrysler acknowledged a problem for. My van was built in June 2017 whereas the settlement states vehicles built until January of 2017. I paid $400 to have the dealer replace the lock actuator in the passenger sliding door in July 2021. The door would not lock or unlock without manually moving the switch. Since the "fix" that door seems to rattle and has gotten worse over time but it does lock now. In the recent weeks, the driver side now no longer works. I have just contacted Chrysler about this and am awaiting a response. But a) I should not have paid for the first repair and b) I shouldn't have to for the second considering this is a known issue. I use this vehicle for my family and having doors that don't lock or unlock is a HUGE concern for me.

Driver side sliding door is locked and will not open electronically or manually. This is a known problem covered by Technical Service Bulletin (TSB 10177524) for Dodge Caravan vehicles built on or after November 01, 2015 (MDH 1101XX) and on or before June 30, 2017 (MDH 0630XX). According to the VIN on my vehicle it was built 23 Sept 2017 and does not fall within the range of the TSB. Both the dealer and Chrysler Customer service refuses to repair the problem because my vehicle doesn't fall within the range of the TSB. Please add my vehicle to the other approx 500 complaints already on file with your office.

van sliding door lock actuator failure - door is stuck shut and can't be opened in emergency previous extended warranties did not cover this vehicle even though it's a 2017 model year

As is common with Dodge Caravans, this 2017 model has had a door lock actuator fail and the sliding door is inoperable and will not open - it is stuck closed. This prevents safe exit of the vehicle in the event of an accident or fire or other emergency endangering the lives of the passengers.

Loud buzzing on driver side sliding door when locked. Door failed to open.

What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger sliding power door lock will not release electronically or manually. It can be available for inspection. How was your safety or the safety of others put at risk? This leaves the passenger on that side trapped in the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning of the problem. Failed to function 12/27/2022

Passenger side sliding door will not open. It is stuck in the lock position and will not unlock even after attempting both manual and electronic unlocking. Faulty lock actuator likely cause.

Driver's side door is stuck and locked shut. This puts my precious cargo, my children, at risk of having to exit the vehicle on a potentially more dangerous side with traffic. In the event of an accident this door locked shut can't be used to escape the vehicle if need be. No warning lights. Online this appears to be a very common issue in Chrysler/Dodge vans.

The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.

Mileage: 50,000

When I shut my car off and open the driver's side door there is a loud buzzing sound in the passenger side sliding door. Very annoying. I noticed there are quite a number of complaints with this problem on different websites. One person had to pay $680 to the dealership to have it repaired. It seems that this should be a recall issue. That is a lot of money.

The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.

The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.

PASSENGER DOOR WONT LOCK OR OPEN ELECT. DRIVERS SIDE IS LOCKED AND WILL NOT OPEN AT ALL TOTALLY LOCKED A BIG SAFETY HAZARD THE ACUATORS ON BOTH DOORS ARE FAULTY AND ARE A BIG DANGER IF YOU CAN NOT GET OUT OF THE VEHICLE. THIS HAS BEEN KNOWN FOR YEARS BY DODGE AND NOTHING HAS HAPPENED . PLEASE RECALL THIS MAJOR PROBLEM THERE ARE THOUSANDS ON THE INTERNET THAT HAS SAME PROBLEM BOTH SLIDING DOORS THANK YOU

The contact owns a 2017 Dodge Grand Caravan. The contact stated there was an abnormal clicking noise detected from the driver's side rear sliding door. The sliding door had seized and failed to open. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 59,000.

Mileage: 59,000

The passenger side automatic sliding door has stopped working. Can’t open it manually either. The door is stuck in a closed position and can’t even unlock the door. This is a safety issue due to in an emergency we can get out of the vehicle using that door.

Drivers side rear door wouldn't open by using buttons on key fob, buttons in vehicle or by manually opening it. The door unable to be opened. I had to take it to the dealer.

The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.

The driver's side door will no longer open, whether automatically or manually. You cannot manually unlock the door from the inside or open it from the inside, which poses a safety issue, in my opinion.

Drivers side sliding door locked after passenger entered vehicle. Door would not unlock both electrically and manually. Passengers needed to exit vehicle thru passenger side. What would the result have been if vehicle were in an accident? This could still happen. I called dealer and was informed this is a common problem. A Technical Service Bulletin has been issued, but is not a covered repair. Cost of repair is around $500 per door. TSB number is 23-017-20

Left sliding door is stuck. Unable to open inside and outside. Some times the smell of burned plastic. In state of emergency it is impossible to evacuate from the car.

Passenger rear sliding door will not open even manually

Driver side passenger door will not open locked or not will not budge open.

Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.

Door lock actuator and latch failed rendering sliding doors in operable. In the even of a crash this can result in fatalities from not being able to exit the vehicle.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.

Mileage: 90,000

I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well. Not having access to open the back doors of a minivan negates the benefits of driving a van, plus can cause a serious safety concern if individuals aren't able to exit the vehicle if needed.

The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.

Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.

Our drivers side back sliding door lock mares a loud buzzing sound but doesn’t lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs. Our van is only 4 years old it should be having expensive issues like this.

The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.

the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.

My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.

Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside. There were no signs this issue was going to happen. One day it works, next day it doesn’t. From what I’ve seen, this is an on going problem which needs to be addressed. This can be a huge safety problem in a accident.

Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.

The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It’s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.

DRIVERS SIDE PASSANGER DOOR IS STUCK IN THE LOCK POSITION AND WON'T OPEN OR UNLOCK

Mileage: 70,000

THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN. I HAVE PAID 725 AT A MECHANIC FOR AN ACTUATOR AND LABOR, WHEN I GOT HOME THE DOOR STILL DODNT OPEN. I TOOK IT TO AN AUTO BODY SHOP AND PAID $89.00 FOR IT TO OPEN ONCE AFTER GREASED THEN IT JAMMED AGAIN. TOOK IT BACK TO AUTO BODY SHOP AFTER 4 HOURS OF LABOR TURNS OUT TO BE AN ELECTRICAL ISSUE. THE PASSENGER SLIDING DOOR IS STARTING TO JAM AS WELL.. BODY SHOP SAID VERY SOON IT WILL CLOSE AND NOT OPEN AS WELL.THAT'S WHERE I'M AT NOW. . NOT SURE IF I WANT.TO PAY FOR AN ELECTRICAL ISSUE. I'VE PAID ENOUGH TO COME THIS FAR. SO MAYBE THIS WILL SAVE SOMEONE ELSE THE STEPS.

Mileage: 84,000

THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.

Mileage: 90,000

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.

Mileage: 77,724

DRIVERS SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION AND WILL NOT OPEN

2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.

Mileage: 98,500

I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.

Mileage: 112,175

DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.

Mileage: 92,000

PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.

Mileage: 82,000

MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.

Mileage: 120,000

REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.

Mileage: 60,000

LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.

SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.

Mileage: 90,000

ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.

Mileage: 86,000

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.

DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020

Mileage: 99,440

DOOR STUCK IN LOCKED POSITION, 78000 MILES. CAN NOT MANUALLY UNLOCK OR UNLOCK WITH AUTOMATIC OPENER.

Mileage: 78,000

THE DRIVERS SIDE SLIDING DOOR ACTUATOR HAS STUCK IN THE LOCKED POSITION. I AM UNABLE TO OPEN THE DOOR, AND IF THERE WAS AN ACCIDENT OR FIRE, I WOULD HAVE TO GO AROUND TO THE OTHER SIDE TO GET MY INFANT OUT OF HER CAR SEAT.*DT

DRIVERS SIDE SLIDING DOOR STUCK SHUT WITH MY MOM IN THE SEAT, SHE IS HIGHLY CLAUSTROPHOBIC, SHE ALMOST HAD A PANIC ATTACK BY THE TIME WE WERE ABLE TO GET THE OTHER SIDE UNLOADED SO SHE COULD SLIDE OUT OF THE BACK SEAT. THIS WAS A SERIOUS HEALTH ISSUE FOR MY 76 YEAR OLD MOTHER, WHAT IF BOTH SIDES HAD STUCK SHUT, SHE PROBABLY WOULD HAVE HAD A HEART ATTACK BEFORE WE WERE ABLE TO FIGURE OUT HOW TO GET HER OUT. THIS NEEDS TO BE FIXED AND NOW. DOOR STILL STUCK LOCKED SHUT AND THERE WAS NO WARNING WHEN IT HAPPENED, IT JUST DID. SHE IS SCARED TO RIDE IN MY VEHICLE NOW BECAUSE SHE DOESN'T WANT TO BE STUCK INSIDE AGAIN.

Mileage: 85,000

SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY. *TR

Mileage: 70,870

THE PASSENGER SIDE SLIDING DOOR IS STRUCK IN THE LOCK POSITION. ONCE CLOSED IT IS UNABLE TO OPEN. THERE IS NO WAY TO OPEN IT WITH THE FOB OR INSIDE UNLOCK BUTTON. *TR

Mileage: 66,756

SLIDING DOOR ON DRIVER'S SIDE WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN. NOTHING HAPPENED, JUST STOPPED WORKING. CANNOT UNLOCK IT USING ANY OF THE BUTTONS AND CANNOT MANUALLY UNLOCK IT. VAN IS ONLY 3 YEARS OLD AND THERE HAS BEEN NO DAMAGE TO THE DOOR OR VAN. MAY CREATE UNSAFE SITUATION IF UNABLE TO EXIT THE VEHICLE, ESPECIALLY IF THERE IS AN ACCIDENT THAT DAMAGES OTHER DOORS. *TR

Mileage: 60,000

THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR

THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE LOCKED POSITION, CANNOT MANUALLY UNLOCK, AND WILL NOT OPEN. THE PROBLEM WAS NOTICED IN THE PARK POSITION AND COULD NOT EXIT THE VEHICLE FROM THE PASSENGER SIDE. *TR

Mileage: 72,000

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH SIMILAR VEHICLES. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Mileage: 57,000

THE DRIVERS SIDE POWER SLIDER DOOR WILL NOT OPEN, IT LITERALLY JUST STOP WORKING. NONE OF THE BUTTONS IN THE CAR WORK TO OPEN IT OR THE KEY FOB. THE DOOR IS STUCK IN THE "LOCKED" POSITION. I READ ABOUT THE SAME ISSUES FROM HUNDREDS OF OTHER PEOPLE. THIS NEEDS RECALLED AND IS A SAFETY HAZARD. HOW AM I SUPPOSE TO GET MY KIDS OUT OF THE CAR IN AN EMERGENCY?!?! *TR

Mileage: 40,000

DRIVERS SIDE SLIDING BACK DOOR WILL NOT OPEN. LATCH WILL NOT AUTOMATICALLY OR MANUALLY UNLOCK. SAFETY HAZARD AS NOBODY CAN GET OUT THAT BACK DOOR. 2017 CARAVAN GT 66K MI

Mileage: 66,000

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR ELECTRONIC SLIDING DOOR WAS INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,870.

Mileage: 46,870

BOTH SLIDING DOORS ARE STUCK IN LOCKED POSITION. CANNOT BE OPENED WITH KEYFOB, MANUALLY, OR WITH THE OVERHEAD BUTTON IN THE CABIN. THE DOORS MAKE A CLICKING NOISE EVEN WHEN THEY TRY TO OPEN.

Mileage: 58,500

BOTH REAR DOORS WILL NOT OPEN AT TIMES FROM ANY SOURCE (IE. HANDLE, KEY, OR BUTTON ON UPPER DASH). WORKED FINE THEN ALL OF THE SUDDEN THE DOOR WON'T OPEN. I AM WORRIED THAT IF SOMETHING WAS TO HAPPEN MY YOUNG DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR.

Mileage: 64,000

2017 DODGE CARAVAN REAR DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WON'T OPEN OR UNLOCK AUTOMATICALLY OR MANUALLY. IT WAS FINE WHEN I WENT TO BED THE NIGHT BEFORE. WENT TO PUT THE KIDS IN THE CAR THE NEXT MORNING IT WOULDN'T OPEN.

Mileage: 90,000

FRONT PASSENGER DOOR UNLATCHED WHILE THE VEHICLE WAS IN MOTION AND WILL NOT LATCH. DOOR CAN NOT BE SHUT AND REMAIN LATCHED RENDERING THE VEHICLE INOPERABLE. THIS ALSO HAPPENED TO THE DRIVER SIDE DOOR AND WAS REPAIRED ON 01/06/20

Mileage: 74,270

PASSENGER SLIDING DOOR STUCK IN LOCK POSITION CAN NOT OPEN WITH FOB, INSIDE BUTTON OR MANUALLY. THIS OCCURRED AT APPROXIMATELY 66,756 MILES. THE VEHICLE HAS AUTOMATIC LOCKS AND LOCKS WHEN DRIVING.

Mileage: 66,756

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR CEASED. JACKSONVILLE CHRYSLER JEEP DODGE LOCATED 11101 NURSERY FIELD DRIVE, JACKSONVILLE, FL 32256, (904-570-4758, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL BUT WAS COVERED UNDER THE WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WOULD BE A SMALL OUT-OF-POCKET FEE ASSESSED AS A PART OF THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,484.

Mileage: 48,484

THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.

I AM UNABLE TO OPEN PASSENGER SIDE DOOR, MANUAL OR AUTOMATICALLY I HAVE 2 TODDLERS. I NEED TO BE ABLE TO GET ONE OF MY KIDS OUT IF IT WAS AN EMERGENCY. I HAVE A 2017 DODGE GRAND CARAVAN THIS SHOULD NOT BE DOING THIS AT ALL.

Mileage: 65,000

PARKED IN DRIVEWAY, TRIED TO OPEN REAR DRIVER SIDE DOOR AND IT IS LOCKED AND I CANNOT UNLOCK IT. MY HUSBAND SUFFERED A MASSIVE STROKE AND THIS VAN IS HOW WE GET AROUND. IT IS IMPERATIVE THIS BE FIXED AS HE IS IN A WHEELCHAIR PERMANENTLY AND WOULD BE STUCK INSIDE IF, GOD FORBID, AN ACCIDENT OR FIRE HAPPENED.

Mileage: 50,416

DRIVING ON HIGHWAY, HEARD FLAPPING NOISE. PULLED OVER, OPENED PASSENGER DOOR, TRIM WAS HANGING OFF. TOOK IT OFF. FOUND OUT IT IS CALLED APPLIQUE/MOLDING/ TAPE DOOR PILLAR FRONT DOOR. WENT TO DEALERSHIP IN SAN ANTONIO YESTERDAY, WAS TOLD THAT EVEN WITH MAXIMUM CARE PLAN THIS TRIM WAS NOT COVERED BECAUSE IT WAS CONSIDERED COSMETIC. THIS IS MY 3RD DODGE GRAND CARAVAN AND THE SECOND ONE TO HAVE THIS PROBLEM.

Mileage: 60,000

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

DRIVER SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED MANUALLY, WITH THE KEY FOB, OR THE UNLOCK BUTTONS ON THE DOORS. THE DOOR WILL NOT OPEN. THIS IS A HORRIBLE SAFETY HAZARD!!!

Mileage: 52,658

DRIVER SIDE REAR PASSENGER SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE LOCKED AND WON'T UNLOCK ELECTRICALLY OR MANUALLY. VEHICLE IS STATIONARY.

Mileage: 57,797