2017 DODGE GRAND CARAVAN Unknown Or Other Problems

The lock actuators on my 2017 Dodge Grand Caravan sliding passenger doors are both frozen, so the doors are not able to be opened at all. The doors for the backseat are unusable, and passengers must climb in through the back hatch door of the van. My car began smoking from the engine (visible from the hood), and I had to pull my vehicle over. My children were unable to exit the vehicle in a swift manner, because they had to leave through the rear hatch of the vehicle instead of opening the doors next to their seats. This is extremely unsafe and seems to be a widespread safety risk with this vehicle. The company issued an extended warranty in 2025, but because my vehicle was purchased in 2018 and I commuted to my job, my vehicle is over the 100,000 mile qualifier now. It wasn't at 100,000 miles when the doors seized up. Dodge/Chrysler should recall this lock actuator part, because passenger safely should come first. An extended warranty that excludes drivers now over 100,000 miles is not acceptable. This defect could have caused my children to become trapped in a burning vehicle.

I first had this happen months ago and now I found another place to post about it. The locking and unlocking motor on the passenger sliding door is making a horrible noise and buzzing sound. This happens every time you lock or unlock it. It also happens when it locks automatically when you drive. It is horribly loud that it wakes up the baby and toddler every time. My mechanic has looked at it and knew exactly what was wrong right away. The motor is just and needs replaced. He said it's very common for the dodge motor in the sliding doors to need replacing. He's shocked it hasn't been recalled yet. He's also had many people have kids locked in the vans due to the motor basically burning out. He said it definitely needs replaced and should've been recalled by now. Also be prepared to climb over seats to get the baby and toddler out when they finally stop working all together. The fact that my small mechanics shop has seen many issues with the locking motor definitely tells me dodge isn't putting safety first at all.

The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable. I cannot believe there is no manual override. I was able to solve this issue by forcing the unlock lever while pressing 'unlock' on the keyfob. However, the main reason I write this complaint, numerous people on various forums report an actuator shorting out in their doors causing this issue, meaning they cannot open the door, by any means, without this actuator being repaired. I cannot for the life of me believe that a system was engineered to not have a simple manual override on a car door. This is beyond me how this got cleared by any sort of regulatory body. If that actuator gets cooked in a fire, I guess the occupants of the car will too.

The door lock actuators on BOTH sliding doors do not work properly. about 3 years ago the drivers side door lock actuator stopped unlocking and could not be used. about 7 or 8 months later, it suddenly unlocked but now makes a loud buzzing sound every time it locks. Then about a year later, the passenger side door stopped unlocking and has remained locked for many months now leaving that door unusable. if there were an emergency or accident where the drivers side could not be accessed, passengers in the back of the vehicle would not be able to exit the car safely without climbing over seats. We also are concerned that the drivers side door will fail again and the rear of the vehicle would no longer be accessible. This is a known issue through the manufacturer that they refuse to recall or repair. There is even a current class action lawsuit for this make and model. several similar makes and models through the manufacturer have been affected by this issue for many years. We have not had this inspected by anyone, we bought new door actuator mechanisms but have not replaced them ourselves yet. every indication is this is a difficult and lengthy repair at home and costly if done through an auto repair shop or dealership. With such a well known issue, this should have been investigated, resolved and corrected by the manufacturer and notices for recalls released to the public. This is completely unacceptable that the safety of passengers in these cars are not important to the manufacturer!

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [XXX] , [XXX] , and [XXX] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my Year, Make, and Model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.

My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.

Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.

In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged. This continued to happen anytime that sliding door was either locked or unlocked. In June of 2024, using the driver's side control panel, I attempted to unlock the passenger sliding door. The door didn't make the buzzing sound, but it also would not unlock. The door was seized shut. I use this vehicle to transport my three children to and from school. Their drop offs are on the right hand side. With the passenger sliding door being seized shut, because of the faulty actuator, my children have to get out on the driver's side door and into incoming traffic! This is a great risk to my children. I called to get it repaired from the dealer I purchased it from with the actuator recall that was issued only to be told thaty vehicle wasn't covered in that recall, yet I still have a door that is seized shut from the recalled actuator part.

The lock mechanism on the driver side sliding door is stuck in the lock position. From what I’m reading online this is a VERY common issue. It seems to me that being unable to open the door could be a huge safety concern.

The sliding doors in my van are not functional. One side does not open at all which is a safety hazard for my children/other passengers to be able to get out of the back seat if an accident occurred. The other side does not lock so it is a safety concern too because someone could enter my vehicle without my knowledge. I would like these fixed so that I can feel safe in my van.

Sliding door lock stuck. Door will not open in emergency.

As I was driving home on a city street, the entire car locked. I had no steering control. My brakes didn’t work the Entire vehicle locked. In the middle of the street. I turned the ignition off, put it in park and restarted the car only then did it work properly. This is the second time this vehicle has locked. This is very dangerous as I had a child in the car with me and I was in traffic. My brakes didn’t work, I had to use two feet really hard then I was able to stop the vehicle. The steering wheel didn’t work. Nothing worked. I don’t know What’s the problem. The very first time this happened, while dropping the child off at school, I put the car in park, I was not able to get the shifter out of park. The car locked. I sat in my car, wondering what to do decided to go on the web and check out problems with this particular vehicle, then I noticed there is a little door leading to the shifter to change it manually. But when you are in traffic, there is no time to look for a screwdriver to open the door to do anything manually. This is a safety hazard and I really don’t know why there is not a recall on this vehicle.

Driver's side passenger door will not open due to a faulty actuator. Other vehicles with the same make/model and year have this exact issue covered under warranty, but for some reason this one is not. I believe the warranty should be expanded to cover more dodge vehicles.This is a Safety issue as it prevents a safe and timely evacuation from the vehicle.

The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down. No codes comes up nor does the check engine light turn on. It had been checked by different mechanis and they cant figure out what is wrong with the car.

Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.

Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.

Car randomly stalled out without warning or signs of issues. We just purchased this used from Automax Hyundai. It has happened a total of 4 times this week.

door lock actuator failed - driver side sliding door - door stuck closed will not open

2017 Dodge Grand Caravan. Check engine light reading code P0302 (cylinder 2 misfire). Mechanic replaced spark plugs and coils, but car is still throwing same code. This is appears to also be an issue with a recall on other year models of Dodge Grand Caravans. Mechanics unsure what to do as components have already been replaced and engine light comes back on after clearing code repeatedly.

When locking and unlocking the doors or using the automatic lock when the car is in drive, the driver side sliding door either will not unlock at all (even manually) or when it automatically locks and unlocks it makes an aggressive vibration sound and does not work. I have to go through the passenger side sliding door to take the car seat out of the van. If it were an emergency and I needed to open the rear door it would cause a serious safety issue

The left (driver's side) passenger sliding door will not open. The lock actuator seems to be frozen. It is available for inspection as needed. Safety concern is the limited egress from the vehicle. The problem has been confirmed by a dealer and is persistent. No warnings of any kind were present prior to the failure. The failure appeared in August of 2023. An appeal to MOPAR for a repair has been denied, in spite of the fact that other vehicles have had similar problems.

Transmission Went out Last year I just found out I could report it this seems to be a common issue with these Vans and would be nice to get some help with repair costs as I was told around 6k to repair. Also the flywheel has a crack in it I ordered a new oem replacement hoping the transmission shop can replace that while they do the repairs.

The passenger's side sliding door lock switch is stuck in the locked position, so I can't open that door. There is a huge safety issue because the passengers can't open that door to exit, in case of an emergency. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number, because my car is newer by about a month. So, they don't want to honor the recall on my car.

On 7/2/2023 at approximately 12:04pm my family and I were driving home from church. My husband was driving and the driver's side head rest exploded, punching him in the back of the head while driving. We were very fortunate and no vehicle accident occurred. We were on the on ramp of Judge Tanner Blvd. in Covington, LA traveling to get onto Hwy 190 going north. First thing Monday morning on 7/3/2023, I called Dodge Corporation to report the incident and was given a case number (Case #86604720) and was told there was no recall on the head rest but to go to the dealership immediately. I brought my van to Rainbow Chrysler Dodge Jeep at 301 River Highland Blvd, Covington, LA 70433. At the dealership I was told this is a "common occurrence" and was covered under the extended warranty. I asked since it is a "common occurrence" why was it not recalled. I was told it is not deemed a safety hazard by Dodge. Seriously? Being punched in the back of the head while driving is not a safety concern by Dodge? My husband did have a headache for the rest of the day but his situation could have been much worse plus we could have been in an accident endangering our entire family (myself and 3 kids). I asked if I could get the passenger seat head rest replaced too and was told it's not covered unless it explodes. A recall needs to be made on these headrest before a fatal accident occurs.

Sliding door lock actuator failed to open door. I noticed a buzzing sound when opening recently and now it is shut down, it cannot open. I provided these two reports for your reference, and I need you to help me for Dodge to repair my vehicle. I filed complaint with the Texas Office of the Attorney General.

The rear driver side sliding door locks seized and the door can not be unlocked via the power locks nor can it be unlocked manually. The door is stuck shut. This issue occured under 60k miles and the door is no longer functional at all. The same issue occured 3 years prior on the passenger side and it was repaired under warranty. The vehicle is no longer under warranty for the second failure. I owned a 2012 Dodge caravan previously and the exact same issue occured on both sliding door locks about a year apart from each other. The repair bill for each was 1,000 dollars to replace a defective actuator. The door locks actuators on the dodge Grand caravan are defective and present a risk of siezing at any time, trapping rear passengers in the vehicle. There is no known way to unlock the doors either manually or electronically outside of a 1,000 dollar repair once the issue occurs. There was no audible or visual warning prior to the occurance in all four cases. The locks just suddenly seized. Google search reveals the issue happens at a high frequency with the dodge Grand caravan. Age of vehicle does not seem to be a determing factor.

The rear drivers sliding door would not unlock or open, both manually, or with the electronics. If I were carrying passengers, they would have not been able to exit the vehicle through that door (except the window). The actuator was bad, and I ended up having to take it to the dealer to have it repaired. This is a known issue with the 2017 Dodge Grand Caravan RT . I have a 2017 Dodge Grand Caravan XLT (better trim package/enhancements) and yet, this was not covered under the NHTSA "Extended Warranty" for this van. My van has less than 70 miles on it, and is in great condition with no accidents. The door on the van had the "chattering" noise described, and occassionally not close. This is similar to other Dodge owner experiences. I find it hard to believe that my Van isn't covered under this warranty, and so it cost me over $1100.00 for the repair. I would like to be reimbursed for this issue and am attaching my invoice from the dealer as proof.

My rear sliding back van door stopped working on 4/18/2023. It switched to the locked position and cannot be opened manual or by any of the buttons on the van. There was a recall for this but for some reason my van was not included. The dealer said to have the recall attached to my vin so the issue can be fixed. It is a safety problem because I have 4 young kids in car seats that ride in the back and if there’s an emergency it is not easy to get to them or get them out.

Driver's side door is stuck and locked shut. This puts my precious cargo, my children, at risk of having to exit the vehicle on a potentially more dangerous side with traffic. In the event of an accident this door locked shut can't be used to escape the vehicle if need be. No warning lights. Online this appears to be a very common issue in Chrysler/Dodge vans.

About 7 months ago the drivers side rear door would not open , after about 2 months I took my Van to Bryden's dealer in Beloit WI. The people in the repair area, said it would cost $800 or more to repair. I could not afford that. So the door still won't open, Family came to town and wanted me to drive them around, which I refused saying with the sliding door not working , that could be dangerous. Well today the passengers rear sliding door quit opening , so now anybody in the back would be in real danger if the Van got in an accident. I guess I will take the van back to the dealer and ask them to please fix it free of charge because of the danger it causes, I could use some help from you , to see that this van doors get repaired, thank you.Mike

Buzzing sound when passenger side sliding door should unlock after removing key from dash (actuator failed/failing), door stays locked. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of this common failure.

Sliding door power lock actuator failure. A buzzing sound is heard when locking and unlocking the doors of the vehicle. The locking mechanism of the vehicle is failing to properly lock and unlock the rear sliding doors. A nhtsa bulletin (attached) has already been issued for this issue covering certian 2015 to 2017 Dodge Grand Caravans. My vehicle is a 2017 model with the affected door lock actuators. Upon contacting FCA I was informed my vehicle does not show this extended warranty covering this defect.

Driver side back sliding door stuck in lock position, does not open automatically or manually

The passenger side sliding door lock is stuck in the unlock position, so I can't lock the door. The driver side sliding door lock is stuck in the locked position, so I cannot open that door. Both locks cannot be changed manually. In case of emergency a passenger would be locked in the car. Especially a child in a car seat. With the door that is stuck in the unlock position, this invites theft. I am seeing hundreds of complaints online with owners of Chrysler and Dodge Van's 2013 through 2018 experiencing the same issues. Why hasn't there been a recall on this safety issue?

I'VE NOTICED SEVERAL OTHER COMPLAINTS ABOUT THE SLIDING DOOR LOCK ACTUATOR FAILING, MAKING IT IMPOSSIBLE TO OPEN DOOR. MINE HASNT FAILED COMPLETELY YET, ALTHOUGH THE GEARS ARE MAKING A LOUD BUZZING.JUST REPORTING.

Lock actuator on passenger side sliding door broke. Can not open door. This is a known problem on the Dodge Caravans. Although I have a 2017 Dodge Grand Caravan, the Dodge hotline said my vin # is not included. But yet lock actuator is broken. There has been a service advisor issued just not for my vin #.

Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (Previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!

The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out? You could be trapped or get hurt getting out the trunk or front. Or what it is was stuck open?

Driver side sliding door will not open. Will not unlock either manually or with the keyfob or the unlock/lock within the car. This is a safety issue for my 3 kids in the back. Unable to use one exit jn case of emergency.

Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing. There are no warning lamps or anything activated and when I inquired about repair the dealer said it would be about 1500+ per door to replace the actuators and locking mechanism.

The driver's side sliding door is stuck and locked. Unable to manually unlock nor use key fob nor use button above the rearview mirror. My children were unable to exit out that side and now fear it happening to the passenger side as well. Upon googling and reading many different websites it seems that this has been happening out of the blue for years and with MANY different years of this van. We were given no warnings, no noises, nothing to make us aware there could be a problem with the door.

Drive side sliding door doesn't work,a safety problem if get in accident people could be trapped . Worked 2 days ago, Nothing will make it open Says need to unlock door but won't unlock, Carry my grand kids ,worry about get in crash an can't get them out .

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.

The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.

The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it "unstuck" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said "no"! It sounds like an "actuator problem", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it. Is there anything you can do to help me with this problem?

Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.

My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.

The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.

Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan. This is a safety issue for anyone sitting in that rear passenger seat, as that door will not open from the inside. In the event of an accident blocking the rear passenger side door, anyone in the rear would have to climb up to the front to exit. There is no check engine light. I have not yet taken it to a dealer, because it is not warranty work and I cannot afford to have it fixed.

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

I have a 2017 vehicle with approximately 75,000 miles. The cylinder head on cylinder 2 is faulty and needs to be replaced. This is approximately a $3000 fix that is being repaired right now. My mechanic told me that this part and/or previous generations of this vehicle have been recalled due to faulty parts. They also encouraged me to file this complaint.

DRIVERS SIDE PASSANGER DOOR IS STUCK IN THE LOCK POSITION AND WON'T OPEN OR UNLOCK

Mileage: 70,000

THE DRIVE SIDE SLIDING DOOR THE DOOR WON'T UNLOCK.

THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.

Mileage: 85,000

I'VE HAD THE VEHICLE SINCE LITERALLY 1 YEAR 6 MONTHS AGO THE PASSENGER REAR DOOR STOPPED LOCKING/UNLOCKING I SEARCHED FOR ANSWERS ONLINE AND FOUND FORUMS WITH THIS DOOR ACTUATOR ISSUE I SEE IT AS A HAZARD BECAUSE DUE BELOW AVERAGE USE IT WENT OUT WHAT IF THE OTHER 1 GOES OUT THEN I LOSE ACCESS TO THE REAR OF MY VEHICLE IN AN EMERGENCY OR ANYTHING MOST PEOPLE SAYS IT'S AT LEAST $650 FIX WHICH IS 2 MONTHS WORTH OF CAR PAYMENTS I CAN'T AFFORD

OIL HOUSING UNIT FAILED AT 72,000 MILES. DODGE STATED IT SHOULD BE A RECALL, THEY CAN'T EVEN KEEP UP WITH THE PARTS TO REPLACE IT WHEN IT FAILS. THEY TOLD ME TO USE AN AFTER MARKET PART THAT WOULD FAIL BUT IT WOULD AT LEAST GET THE CAR BACK IN MY POSSESSION.

Mileage: 78,000

THE DRIVER'S SIDE SLIDING DOOR BECAME STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRICALLY WITH THE POWER LOCK BUTTON OR KEY FOB. THE DOOR WILL NOT OPEN AT ALL.

Mileage: 55,000

2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.

Mileage: 98,500

THERE NEEDS TO BE A RECALL ON MY CAR'S FRONT SEAT ACTIVE HEAD RESTRAINTS. I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FAC) STATING THAT MY FRONT SEAT ACTIVE HEAD RESTRAINTS MAY INADVERTENTLY DEPLOY. FAC OFFERED ME AN EXTENDED 10 YEAR WARRANTY. I CONSIDER THEIR OFFER OF A 10 YEAR WARRANTY TO BE NEGLIGENT. THIS NEEDS TO BE A RECALL. I CONSIDER IT SERIOUS THAT I COULD BE DRIVING DOWN THE ROAD AND GET BUMPED IN THE HEAD BY MY ACTIVE HEAD RESTRAINT.

I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?

Mileage: 40,000

I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.

Mileage: 91,866

COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.

Mileage: 86,000

DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB

DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.

Mileage: 39,000

DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.

Mileage: 74,000

COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.

Mileage: 74,000

PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.

BUZZING NOISE FROM PASSENGER RIGHT SIDE DOOR WHEN UNLOCKING VEHICLES

Mileage: 47,000

THE FRONT LOCKS FOR FOR THE TWO FRONT DOORS DOES NOT LOCK PROPERLY. THE LATCHING LOCK MECHANISM DOES NOT ENGAGE. THE ALARM WILL SET AND GO OFF IF EITHER OF THE DOORS IS OPENED BUT THEY ARE NOT LOCKED. WHEN DRIVING AND THE SPEED GOES OVER 25MPH THE AUTOMATIC LOCKS DO NOT ENGAGE AND LOCK THE VEHICLE. I WILL INVESTIGATE FURTHER TO SEE IF THERE IS A PART IN NEED OF REPLACING.

SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY. *TR

Mileage: 70,870

MY REAR DOOR MAKES A LOUD BUZZ WHEN I UNLOCK IT AND APPARENTLY IT IS A REOCCURRING ISSUE IN THE CARAVAN AND WON'T OPEN FROM THE AUTOMATIC BUTTONS.

Mileage: 70,000

THE DRIVERS SIDE PASSENGER SLIDING DOOR WAS STUCK SHUT IN THE LOCKED POSITION FOR 3 MONTHS. I BROUGHT IT TO THE DEALER AND THEY WANTED TO CHARGE ME ALMOST $1000 TO BASICALLY REPLACE MOST OF THE DOOR, THIS DIAGNOSIS WAS DONE WHILE DOOR WAS STUCK SHUT. I FINALLY GOT IT OPEN BY PUSHING ON THE UNLOCK BUTTON AND PRESSING THE KEY FAB UNLOCK AT THE SAME TIME (SOMETHING I READ ON THE INTERNET). NOW IT OPENS AND CLOSES, BUT MAKES A BUZZING, CRUNCHING SOUND WHEN THE AUTO LOCK KICKS IN WHEN DRIVING, AND PERIODICALLY MAKES THE NOISE FOR NO REASON. ONLY BEEN 2 DAYS SINCE IT WOULD OPEN AND WAITING FOR IT TO BECOME STUCK OR ANOTHER ISSUE. SURE IS LOUD.

Mileage: 49,000

THE RIGHT SLIDING DOOR MAKES A LOUD BUZZING SOUND WHENEVER IT IS UNLOCKED. *TR

Mileage: 87,000

THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR

DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR

Mileage: 50,000

MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR

Mileage: 76,000

THE VAN JUST SHUTS OFF WHILE DRIVING, NO WARNING, NO CHECK ENGINE LIGHT, NO CODES PULLING UP. IT JUST TURNS OFF IN THE MIDDLE OF THE ROAD. I'M GREATFUL I WASN'T ON THE FREEWAY OR TRAVELING AT A FAST SPEED. PUT IT IN PARK AND RESTARTED IT FINE AND DROVE FOR AWHILE AND IT JUST SHUTS OFF AGAIN. I HAVE SEEN MANY COMPLAINTS OF THESE VAN'S JUST SHUTTING DOWN....IT SHOULD REALLY BE LOOKED INTO FOR THIS YEAR NAKE AND MODEL CONSIDERING THAT THERE IS A RECALL FOR OTHER YEARS MAKES AND MODELS FOR THE SAME REASON. HOPEFULLY NO ONE HAS TO DIE BEFORE THIS IS LOOKED INTO. THERE IS NO WARNING , NO CHECK ENGINE LIGHT, NO CODES. VERY DANGEROUS. *TR

Mileage: 62,000

2017 DODGE CARAVAN REAR DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WON'T OPEN OR UNLOCK AUTOMATICALLY OR MANUALLY. IT WAS FINE WHEN I WENT TO BED THE NIGHT BEFORE. WENT TO PUT THE KIDS IN THE CAR THE NEXT MORNING IT WOULDN'T OPEN.

Mileage: 90,000

VEHICLE WAS STATIONARY, HAD THE CAR FOR NOT EVEN ONE YEAR. THE DRIVER'S SIDE BACK SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. WE HAVE 2 LITTLE KIDS AND THIS WOULD BE A DANGEROUS SITUATION IF AN ACCIDENT OCCURRED AND WE HAD TO GET OUR KIDS OUT QUICKLY.

Mileage: 50,000

WHILE STATIONARY, PASSENGER SIDE SLIDING DOOR WILL NOT RELIABLY OPEN; MANUALLY OR WITH KEYLESS ENTRY. KEY FOB DOES NOT ACTIVATE THE ACTUATOR TO UNLOCK THE DOOR. UNABLE TO GET INTO THE VEHICLE IN THE EVENT OF AN EMERGENCY. DOOR CAN ONLY BE OPENED FROM INSIDE.

Mileage: 82,000

THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT IN LOCKED POSITION. WE ARE UNABLE TO MANUALLY OR ELECTRONICALLY UNLOCK. WE ALSO CANNOT OPEN THE DOOR ELECTRONICALLY OR MANUALLY. DOOR WAS WORKING PROPERLY WITH NO ISSUES UNTIL THIS POINT.

Mileage: 63,000

I BOUGHT A 2017 DODGE GRAND CARAVAN IN FEBRUARY 2019. DECEMBER 20, 2019 I WAS DRIVING HOME AND ALL OF MY DASH LIGHTS AND WARNINGS CAME ON, MY WINDSHIELD WIPERS CAME ON, AND THE ODOMETER AND GAS GAUGE WENT DOWN WHILE TURNING ONTO MY HOME STREET. . WE TOOK IT TO A DODGE DEALERSHIP AND AFTER LOOKING AND TESTING THINGS THEY SAID IT WAS THE INSTRUMENTAL CLUSTER PANEL.

VAN ACCELERATED FOR APPROXIMATELY 1 MINUTE. I WAS ON THE HIGHWAY. I SLAMMED ON THE BREAKS AND WAS ABLE TO MAINTAIN A SPEED OF 55 MILES PER HOUR. GAS PEDDLE SEEMED STUCK. A RED FLASHING LIGHTNING SIGN ILLUMINATED AND THEN WENT AWAY. THE VAN THEN STOPPED ACCELERATING. I CALLED A TOW TRUCK TO TAKE TO DEALERSHIP AND NOW LIGHTS ARE ON AT ALL. USER MANUAL STATES THAT IT IS AN ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT.

Mileage: 37,800

OUR 2017 DODGE GRAND CARAVAN DRIVERS SIDE SLIDING DOOR IS LOCKED AND WON'T IPEN WITH ANY REMOTES, BUTTONS OR MANUALLY. THIS IS A HUGE SAFETY CONCERN IF WE NEED TO GET OUT THAT DOOR. I NOTICED A LOT OF OTHER PEOPLE ON THE INTERNET ARE STATING THE SAME PROBLEM WITH BACK TO 2014. THE OTHER CONSUMERS ENCOURAGE US TO REPORT. WE HAVE JUST HAD THAT SEAT STUCK AND WON'T STOW/ FIXED TO TUNE OF $800, SEVERAL COMPLAINTS ONLINE ABOUT SAME PROBLEM AND SAME SIDE, REPLACED A BATTERY ON 2 YEAR OLD VAN!!?? DODGE NEEDS TO MAKE THIS ONE RIGHT- IT'S A SAFETY ISSUE!!

Mileage: 66,000

ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT HAS SHUT OF ON MY WIFE ON A BUSY INTERSECTION AND WHILE JUST DRIVING DOWN THE ROAD; IT SHUT OF ON ME WAITING IN LINE FOR A CAR WASH. WE HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY "CAN NOT FIND" ANYTHING WRONG WITH IT.

Mileage: 22,714

I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS I DIDN'T KNOW THAT THE WARRANTY ENDED AT 36000 MILES, I WAS TOLD 65,000, I WAITED TO TAKE THE CAR IN TO THE SHOP INTELL I GOT OUT OF WORK, ONE MONTH TO THE DAY FROM DATE OF PURCHASE, AND TOOK IT INTO THE DODGE DEALERSHIP. A CAR THEN HAD 36200 MILES AND I WAS NOT TOLD I NEEDED TO PAY JUST TO GET IT CHECKED OUT AT THE DODGE DEALERSHIP. IT TURNS OUT THAT THE LATCH TO THE DOOR WAS BROKEN AND THE REAR AC PUMP IS LEAKING AND THAT I NEED TO PAY $2000 TO FIX THESE ISSUES. THESE ISSUES WHERE THERE BEFORE I WENT OVER WARRANTY BUT THAT DOESN'T MATTER TO DODGE.

Mileage: 35,400

IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME

THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.