2009 DODGE JOURNEY AWD Air Bags Problems

RECIEVED A PETTER IN MAIL ABOUT A RECALL FOR MY CAR. THERE WAS AN ERROR IN THE POWER SUPPLY UNIT THAT COULD EITHER MAKE THE AIRBAG DEPLOY RANDOMLY WOTHOUT WARNING OR PREVENT IT FROM OPENING AT ALL IN THE EVENT OF AN ACCIDENT CALLED DEALERSHIP IN REFERENCE TO RECALL, WAS TOLD THEY DID NOT HAVE THE PART NESSESARY AND DID NOT KNOW WHEN THEY WOULD HAVE THE PART AND TO CALL BACK NEXT WEEK CALLED BACK NEXT WEEK AND WAS TOLD TO LEAVE A MESSSAGE THAT WOULD BE RETURNED, IT NEVER WAS. WENT IN PERSON AND WAS TOLD THEY HAD NO RECORD OF ME CALLING AND THEY STILL DID NOT HAVE THE PART.

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY AWD. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER RAN OVER A 4 INCH DEEP POTHOLE AND THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. UPDATED 02/21/17*LJ *CN

Mileage: 79,000

I BUY THE VEHICLE AND CHECKING THE VEHICLE'S HISTORY, I SEE THAT THE CAR HAS 2 OPEN RECALLS TO REPAIR PROBLEMS IN THE CAR, TRY TO COMMUNICATE BY EMAIL WITH THE COMPANY BUT SAY THEY DO NOT HAVE THE PARTS. I WANT TO REPAIR MY CAR BEFORE AN ACCIDENT ...

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 11/01/16 *BF *TR

TAKATA AIR BAG RECALL, BEEN WAITING FOR OVER 7 MONTH TO GET THIS RECALL FIX AS THE AIR BAG LIGHT ON ON, BUT THEY STATE THEY WON'T HAVE PART TIL THE 2ND QUARTER OF 2017 REALLY. CAR WAS REJECTED FOR INSPECTION DUE TO THE AIR BAG RECALL AND THEY WON'T OFFER LOANER/ RENTAL CAR. WHAT AM I SUPPOSE TO DO FOR 7-8 MONTH WITHOUT AN CAR? DON'T WANT TO RISK GETTING AN TICKET FOR DRIVING IN REJECTION STICKER. FCA IS HANDLING THIS ISSUE VERY POORLY. I NEED SOME ANSWER AND ADVICE ON WHAT TO DO PLEASE SOMEBODY ADVISE.

WHEN I START THE CAR TO PUT IN DRIVE , THE SEAT BELT LIGHT COME ON, I TOOK IT TO SPARTANS TO GET CHECKED OUT ANY TOLD ME IS A AIRBAG MALFUNCTION, HE CALLED TO GET THE PART FOR THE CAR AND CHRYSLER SAY IT WAS BACKED UP ON THE PART

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

12-26 2014 I OPENED UP A CASE NUMBER [XXX] NO ONE ANSWERED ANY QUESTIONS FOR ME. 03-05-2015 I OPENED UP ANOTHER CASE NUMBER [XXX] 06-20-2014 I RECEIVED A IMPORTANT SAFETY RECALL NOTICE WHICH STATES.... THE PROBLEM IS... UPON STATING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. IF NOT FULLY SEATED, UNDER OPERATING CONDITIONS (FOR EXAMPLE BUMPY ROADS) THE FOBIK COULD INADVERTENTLY MOVE TO THE "ACCESSORY" MODE. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND THE PASSIVE RESTRAINT SYSTEMS, INCLUDING THE AIRBAGS TO SHUT OFF. THIS COULD INCREASE THE RISK OF A CRASH UNDER CERTAIN DRIVING CONDITIONS AND INCREASE THE RISK OF OCCUPANT INJURY DURING A CRASH. WHAT WE MUST DO TO ENSURE YOUR SAFETY... ONCE YOU RECEIVE YOUR FOLLOW UP MAIL IN THE SIMPLY CONTACT CHRYSLER WHICH I DID. UNTIL THIS REPAIR IS COMPLETED THE VEHICLE CAN BE DRIVEN. HOWEVER, AS A PRECAUTION ALL DRIVERS ARE ADVISED TO REMOVE ALL ALL OBJECTS FROM THE FOBIK (SUCH AS KEY CHAINS, ADDITIONAL KEYS). AND ENSURE THAT THE FOBIK IS SECURELY AND CORRECTLY ALIGNED IN THE "ON" POSITION AND NOT ALIGNED BETWEEN THE "ON" AND "ACCESSORY" POSITION BEFORE THE DRIVING THE VEHICLE. PLEASE HELP ME GET MY CAR FIXED. I AM VERY UPSET IT HAS TOOK OVER A YEAR TO RESOLVE. I BOUGHT MY BRAN NEW CAR OFF THE SHOWROOM FLOOR AND THEY CANNOT FIX IT FOR ME TO KEEP ME AND MY FAMILY SAFE ON THE ROADWAYS. I HAVE TO PAY A LOT OF MONEY EVERY YEAR KEEPING MY UPKEEP ON THE CAR TO MAKE AND KEEP IT SAFE (BECAUSE ITS THE LAW)! BUT YET CHRYSLER CAN KEEP PUMPING OUT NEW VEHICLES OFF THEIR PRODUCTION LINES BUT CANT SEEM TO TAKE PRODUCTION OFF THAT LINE TO BUILD THESE COMPONENTS THAT WE NEED FOR OUR VEHICLES! THIS IS RIDICULOUS!!! I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN, NOR WILL MY FAMILY!!! PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 140,000

AS I WAS ACCELERATING ON A HIGHWAY ENTRANCE RAMP, MY DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED (FROM THE FRONT OF THE CAR AND ALL THE WAY TO THE HATCH IN THE BACK OF THE CAR). I PULLED OVER ONTO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. I TURNED MY CAR TO BATTERY MODE TO ROLL DOWN THE WINDOWS TO RELEASE THE POWDER AND SMELL AND ANOTHER AIRBAG DEPLOYED (I BELIEVE IT WAS THE DRIVER'S SEAT, BUT AM NOT CERTAIN). *TR

MY AIR BAG LIGHT COMES ON AND STAY ON...... *TR

Mileage: 43,000