2010 DODGE JOURNEY AWD Service Brakes Problems

I BOUGHT THIS VEHICLE BRAND NEW SINCE I PUT AT LEAST 3-4 SETS OF BRAKES ON THIS CAR AND 2 SETS OF ROTORS A YEAR SINCE OWNING IT. I HAVE 56000 MILES ON MY CAR I KNOW THAT BRAKES AND ROTORS ARE NOT COVERED UNDER WARRANTY IT'S REGULAR MAINTENANCE ON A VEHICLE. BUT THIS IS OVER KILL. MY CAR IS CURRENTLY IN THE SHOP I BELIEVE THAT MY ANTI LOCK BRAKE PUMP ASSEMBLY IS OUT. I'VE REPLACE THE MASTER CYLINDER AND 2 BRAKE LINES I STILL HAVE NO PEDAL TO SPEAK OF. THE FIRST MONTH I OWNED THIS CAR THE BRAKES AND ROTORS WERE REPLACED BY BARRETH IN WASHINGTON, MO

Mileage: 56,000

WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.

Mileage: 120,000

THIS CAR IS SIX YEARS OLD AND I HAVE NOW HAD TO REPLACE BRAKE PADS AND ROTORS THREE TIMES. EACH TIME THE TECHNICIAN INDICATES THAT THERE IS MINIMAL BRAKE PAD LEFT AND THE ROTORS ARE RUSTED, PITTED AND OVERHEATED. THEY RECOMMEND IN EACH CASE THAT THE THE REPAIR IS A SAFETY CONCERN. WHAT I HAVE READ ONLINE FROM OTHER JOURNEY OWNERS IS THAT THE BRAKES ARE WOEFULLY INADEQUATE FOR THE VEHICLE SIZE AND WEIGHT. IT IS TIME THAT CHRYSLER REPAIR THIS ONCE AND FOR ALL.

Mileage: 72,000

THE 2010 DODGE JOURNEY WE OWN HAS JUST BEEN ONE PROBLEM AFTER ANOTHER. WE DID NOT PURCHASE IT NEW, WE PURCHASED IT PRE-OWNED FROM THE DODGE DEALERSHIP. BUT WE HAVE PAID TO KEEP IT UP AND STAY AHEAD OF MOST PROBLEMS BUT THERE ARE SEVERAL THAT ARE REOCCURING AND NOTHING SEEMS TO MAKE THEM ANY BETTER. THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND WHEN YOU TAKE IT IN TO BE LOOKED AT THERE IS NOTHING THAT CAN BE FOUND WRONG WITH IT. THE BRAKES SEEM TO GO BAD PRETTY FREQUENTLY. WE ARE CONSTANTLY GETTING THE LIGHT THAT TELLS US THAT THE ESC IS DISABLED AND WHEN YOU TAKE IT TO GET SOMEONE TO LOOK AT IT THEY CANNOT FIND WHAT IS CAUSING THIS. IT JUST SEEMS LIKE WE ARE PUTTING MORE AND MORE MONEY INTO THE 2010 DODGE JOURNEY WE OWN. CONSTANTLY PAYING A MECHANIC TO LOOK AT IT AND FIX THE MOST RECENT ISSUE THAT ARISES FROM THE WARNING LIGHTS ON THE DASH. WE CANNOT TRADE IT IN BECAUSE WE STILL OWE ON THE VEHICLE AND WE CANNOT AFFORD AN INCREASE IN THE PAYMENT. DODGE DOES NOT ADMIT THAT IT IS A DEFECTIVE MODEL OR THAT THERE IS ANYTHING THAT IS CAUSING THIS. I AM HOPING THAT SOMEONE WILL LOOK INTO THE 2010 DODGE JOURNEY AND ALL IT'S PROBLEMS AND GIVE SOME SORT OF RELIEF TO THOSE OF US WHO PURCHACED ONE OF THESE PROBLEM CARS WITHOUT KNOWING THAT THE BRAKES WOULD CONSTANTLY GO BAD AND THERE WILL BE A LITTLE "DEMON" IN THE CAR THAT FLIPS THE LIGHTS ON AND OFF ON THE DASHBOARD WHENEVER HE FEELS LIKE IT. I KNOW I CANNOT BE THE ONLY PERSON THAT HAS HAD NOTHING BUT TROUBLE WITH A 2010 DODGE JOURNEY. BUT MAYBE DODGE CAN TAKE THIS DEMON INFESTED CAR BACK AND GIVE MY FAMILY SOMETHING THAT WE FEEL A LITTLE BIT MORE SAFE IN. *TR

I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR

Mileage: 59,000

I PURCHASED A NEW DODGE JOURNEY IN APRIL 2010. I HAVE HAD THE ROTORS REPLACED IN MAY 2010, APRIL 2011, JUNE 2012, JULY 2013, AND THE ROTORS NEED REPLACE ONCE AGAIN. THIS IS FIVE TIMES IN FOUR YEARS! THE CAR HAS ABOUT 43,000. I PAID LAST APRIL 2014 TO HAVE THE REAR BRAKES REPLACED AND THE BACK ROTORS RE-SURFACED. PLUS I REPLACED THE TIRES WHICH WERE $1200.00. THE WORST PROBLEM THAT I AM HAVING IS THE TOTAL LOSS OF ELECTRONICS WHEN WE HIT A BUMP. THE LIGHTS, HEAT/AIR, ALL ELECTRONICS GO OUT. MY FEAR IS THAT WHEN THIS HAPPENS THE AIR BAGS DON'T WORK EITHER. THERE IS SOMETHING WRONG WITH HOW THE KEY FOB FITS INTO THE DASH BOARD. I'M NOT ABLE TO TRADE VEHICLES AT THIS POINT. I FEEL LIKE THIS CAR IS GOING TO MAKE ME GO BANKRUPT. I FEAR THAT THE BRAKES/ROTORS WILL FAIL OR THE ELECTRONIC ISSUE WILL CAUSE ME TO WRECK WITH MY LITTLE GIRL IN THE CAR. WHAT CAN I DO? *TR

Mileage: 1,000

DATE 05/13/2014 MESSAGE: DEAR SIR THIS COMPLAINT IS IN REGARDS TO THE 2010 DODGE JOURNEY, CHRYSLER'S AND THE NHTSA TOTAL DISREGARD FOR THE SAFETY OF ITS OWNERS AND THE PUBLIC AT LARGE.THE BRAKES CONTINUE TO WARP DUE TO A ENGINEERING ISSUE WHICH IS BEING IGNORED BY THE NHTSA AND CHRYSLER.HELP US BEFORE SOMEONE DIES, FOR YOUR INFORMATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 6,000

I AM A MECHANIC AND MY MOTHER OWNS A 2010 DODGE JOURNEY IT HAS 60000 ON THE ODOMETER AND I HAVE REPLACED THE ROTORS/PADS 3 TIMES WITH NAPA PREMIUM GRADE NOT THE JUNK FACTORY MY SELF. THE FRONT ONCE AND THE BACK ALL 3 TIMES. THE STEALERSHIP HAS DONE THEM 2 TIMES ON ALL FOUR CORNERS. NO RECALL THE DEALERSHIP SAID EVERYONE THEY SOLD HAS COME IN WITH THE SAME ISSUE (MOSTLY THE REAR MULTIPLE TIMES). NOT EVEN A SERVICE BULLETIN... HOW IS THIS POSSIBLE? HOW MAY TIMES IS THIS GOING TO HAPPEN? CONSUMER PROTECTION NEEDS TO GET ON THIS AND FILE A CLASS ACTION LAWSUIT. ALSO SAME ISSUE TRYING TO FIND TIRES FOR THIS CAR WAS A REAL PROBLEM. SHE PAID THE SAME AMOUNT FOR THE TIRES AS I DID FOR 33" M/TS FOR MY EXPEDITION. *TR

I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ONES FROM A CERTAIN PLANT. ONCE I TURN OFF THE CAR, YOU CAN HEAR THE COMPUTER SHUTTING ITSELF DOWN AND MAKING ALL KINDS OF NOISE, THEN IT APPEARS TO REBOOT, THE RADIO WILL TURN ON AND STAYS ON FOR FIVE MIN. THE AUTOMATIC STARTER STARTS ON IT'S OWN ONCE YOU SHAKE THE KEY FOB.. NO NEED TO PRESS THE BUTTON ANYMORE?! KUHMO TIRES ON THIS VEHICLE HAVE BEEN REPLACED TWICE IN ONE YEAR. *TR

Mileage: 55,000

PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR

Mileage: 45,000

PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. DOOR HAD TO BE UNLOCKED FROM INSIDE AFTER ENTERING CAR THROUGH OTHER DOORS. DEALERSHIP STATED THEY COULD NOT GET PROBLEMS TO REPLICATE (WITH LOCKS, ALARM). *TR

Mileage: 20,000

OWN A 2010 DODGE JOURNEY, FRONT BRAKES SHIMMYED AT 20,000 MILES, CALLED DEALER NOT A COVERED PART. OWNER REPLACED FRONT BRAKES AND ROTORS, NO FURTHER PROBLEM THERE. ON FUEL MILEAGE HAS REDUCED FROM APPROX. 22 MILES TO GALLON TO 17 MILES TO GALLON. ALSO VEHICLE SLOWS DOWN TOO FAST UPON COASTING, FEELS LIKE DRAGGING. TIRES FROM KUMHO ARE GARBAGE, REPLACED ALL WITH DIFFERENT BRAND, WAS TOLD NO RECALL ON THOSE EITHER. TIRES WORE OUT AT 20,000 MILES, WAS TOLD BY TIRE DEALER THAT THOSE TIRES ARE FAULTY DUE TO WEAR OUT AT 15 TO 25,000 MILES. SAYS CHLYSLER KNOS ABOUT KUMHO BUT WONT RECALL THEM. OVERALL GETTING DISCOURAGED WITH CHYSLER PRODUCT, AND GETTING NO HELP ON PROBLEMS. DURING WINTER MONTH VEHICLE WENT INTO AWD DUE TO TIRES SLIPPING, MADE UGLY GRINDING NOISES AND SHAKE WHEN ACTIVATED, ALSO STUCK IN AWD. HAD TO BACK UP 500 OR MORE FEET TO GET IT TO UNLOCK OR DEACTIVATE. HAS NOT BEEN RIGHT SINCE, AND AGAIN TOLD NOT A COVERED PROBLEM. EVERYTIME I CALL ABOUT THESE PROBLEMS THEY SAY BRING IT IN BUT WARRENTY WILL NOT COVER, IM DISABILED AND I CANT AFFORD TO BRING IN AND PAY SHOP RATES JUST TO SAY ON PAPER NOT A WARRENTY PROBLEM, I HAVE TO PAY FOR REPAIRS. *TR

Mileage: 20,488

BRAKES WOULD SHIMMY, TOOK TO DEALER ON MAY 30, 2012, REPLACED PADS ON FRONT AND RESURFACED ALL FOUR ROTORS, ONLY TO HAVE SAME PROBLEM ON DEC. 11, 2012, BRAKES WOULD SHIMMY. TOOK TO ANOTHER DEALER AND HAD ALL FOUR ROTORS RESURFACED ONCE AGAIN. *TR

Mileage: 34,234

PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE ROTORS WERE FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000. UPDATED 08-09-12 *BF THE STATED THE BRAKE PADS WERE NOT WORN NOR WAS IT NECESSARY TO REPLACE THEM. THE VEHICLE HAS POOR FUEL MILEAGE AND LOSS OF POWER. THE VEHICLE DRAGGED INSTEAD OF COASTING WHEN RELEASING THE THROTTLE. THE VEHICLE OPERATES CORRECTLY IN NEUTRAL AND WITHOUT USING ALL WHEEL DRIVE. FUEL MILEAGE ALSO INCREASED. UPDATED 08/13/2012 *JS *TR

Mileage: 15,000

BRAKES WENT OUT AT 14,074; THEN AGAIN AT 20,811 MILES; AND AGAIN AT 36,201. THE VEHICLE IS TWO YEARS OLD. *JB

Mileage: 14,074