2009 DODGE JOURNEY Electrical System Problems

770 complaints about Electrical System

770
Complaints
12
Crashes
16
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (770)

Oct 20, 2025

The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any one know that mattered. I've reported it today. The first time it slipped out of gear I thought maybe it was something I may have done as far as the electric it was Little things like AC works as it pleases airbags light up tire pressure ECT the gas light no longer moves stays on E unknown to exact dates

Aug 23, 2025

I have issues starting it. New starter, new battery and it just dies. Luckily I was parked when it died. I have children, if it dies while driving I could be in a serious car crash with my children in the car. I do not want to die, I love my car but I do not want to be put in danger because of this type of issue. I also do not want to be stranded somewhere. PLEASE HELP.

Jun 12, 2025 Fire

The Carbondale Fire Department was dispatched to a vehicle fire In the parking lot behind the above-listed address. Fire personnel arrived and found a 2009 Dodge Journey with an engine compartment fire. Fire personnel used tank water and a pre-connected 1 3/4 In. hose line to extinguish the fire. There were no exposures or damage to other property. Upon completing the extinguishment, an origin and cause investigation was conducted, which Included, but was not limited to, scene examination, documentation, and interviews. The owner of the vehicle stated the following: He purchased the vehicle new. He has liability Insurance only through Allstate. This Is not his primary vehicle. He does his own service. No known electrical Issues, and there were no warning lights on the vehicle before the fire. The vehicle has approximately 160,000 miles on It The only known issue with the vehicle was a power steering issue. Before the discovery of the fire, the owner had pulled into a gas station across town to add power steering fluid. Upon leaving the gas station, the owner reported that within a few blocks, he began seeing black smoke coming from under the hood, and there was an odd odor to the smoke. (Review of Oty Video cameras confirmed this account) He pulled in the parking lot at the above-listed address and accessed the engine compartment to find fire on the power steering reservoir, the plastic engine cover, and the cooling fan. He attempted to extinguish the fire with a soda he had and then attempted to retrieve water from a nearby building. Upon returning with water, the fire was too large to extinguish. The scene examination revealed an engine compartment fire that had transitioned Into the passenger compartment during the failure of the front windshield. The hood of the vehicle had completely melted away during the fire. Fire patterns in the engine compartment were consistent with the owners account of the fire. The fire was determined to be unintentional, with the

Aug 14, 2024

The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the engine seized. The vehicle was restarted and driven to the destination. The contact stated that the following day while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with TIPM failure. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 194,000.

Mileage: 194,000

Apr 17, 2024 Fire

No warning. Car caught on fire due to electrical issues in the back lighter port.

Sep 1, 2023

I've gone through 6 batteries in 1 year and I still have to keep jumping my vehicle Everytime I start it. I am currently stranded in Walmart parking lot with no jumper cables and I am being forced to walk now. Also there are times when I am driving down the highway and at any given moment it acts as if I stomped on the brakes. The lights go off and on, the windows roll up and down, the door locks are out of control and the gauges on the dashboard go out of control as well. I recently bought a new TIPM and ECM because when I replaced the battery it would no longer start. This vehicle is very dangerous and I'm sorry I ever bought it. It seems as if dodge cares more about their money than a human life

May 7, 2023

I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 5, 2023

The vehicle keep locking and unlocking by itself even when I am driving. Also when I was driving the airbags deployed on its own but no accident

Mar 6, 2023

The contact owns a 2009 Dodge Journey. The contact stated that while the vehicle was parked, the vehicle failed to start-up. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Feb 20, 2023 Fire

Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.

Sep 23, 2022

Igntion did not turn over on first attempt, however, it did turn over after turning key back to off position and trying again. I was in a parking lot and it was daylight. I have not had vehicle serviced at this point as it did turn over. There was no warning messages or symptoms prior . It is unknown at this time if this will happen again.

Aug 14, 2022

09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver’s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won’t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it’s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can’t figure out why. This is honestly the worst vehicle I’ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.

Aug 13, 2022

SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#2, no left signal light resulted; Driver in Veh#2 presumed Veh#1 was proceeding straight and pulled out; Result was Near Miss frontal collision. Right Steering column stalk - Front Windshield Wipers constantly on, can not shut off. No WW washer activation. No wiper speed control – almost like default: lowest continuous operation (not intermittent and not high speed). No rear WW wiper and wash operation either. Left steering column stalk - No turn signals, no bright lights, no dash light control. Most dash gauges do work except Navigation compass. No horn, Engine limited to about 2,500 RPM – rough acceleration Even with ALL the RR WIPER FF Wiper and washer fuses removed, front wipers and lights still continuously ‘ON’. All fuses, relays, electrical grounds, and both multifunction switches checked and good. Malfunctions were sudden, abrupt, and first time experience after normal starting of this vehicle.

Jul 21, 2022

The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shaking and lose velocity while driving due to missed cylinder firings my mechanic attributes to the failing TIPM.

Feb 10, 2022 Fire

Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames under the hood the wiring harness from the firewall to the fuse box was completely in flames. I eventually tamed to fire with snow beings that it was all I had at the moment. The vehicle hasn’t been inspected by anyone yet I wasn’t sure how to go about this never had to deal with anything like it. It is available for inspection anytime.

Jan 7, 2022

I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.

Dec 3, 2021

The gear will not shift unless I press the release button. After I took it for a recall in Route 18 Dodge dealer East Brunswick NJ, it came back without been able to shift. I asked the mechanic why my car is no moving, they said you have to press the release button and shift gears at the same. I told them I didn’t bring my car in like this. After I spoke to “Mike” the manager, he said it was a matter of time. I’m scare for my life when driving because now is making all these sounds on the transmission.

Dec 2, 2021

The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The vehicle also failed to start up after receiving a jumpstart. The contact mentioned that the starter needed to be tampered with for the vehicle to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired however, the failure recurred several times. The starter was replaced several times. The contact contacted several dealers and notified the dealers of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,614.

Mileage: 116,614

Jul 6, 2021

The contact owns a 2009 Dodge Journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

May 28, 2021

Something in the engine is causes the alternator to die. I’ve gotten it changed 3 times within a year. The car has been having multiple issues since I purchased it. The file is to lengthy to upload

Mar 13, 2021

REPORTING COMMON PROBLEMS OF 2009 DODGE JOURNEY 2.0CRD 103KW 1.A CAR STARTED SHUTTING OFF WHENEVER IT DRIVES, RUNNING IN PARKING LOT, STOPPED AT RED LIGHT. 2.BATTERY FAILS SUDDENLY, WITHOUT ANY WARNING, JUMPING CABLES CAN'T HELP, BECAUSE A CAR JUST MAKING A CRANKING NOISE UNDER A HOOD. 3. WHEEL AIRBAG IS HAVING SHORT CIRCUITS, SO DUE TO IT SOMETIMES LIGHTS A WARNING IN DASHBOARD. 4. STEERING WHEEL RELAY SHOWS MISUNDERSTOOD DEGREES OF WHEEL ANGLE, SO IT COMES TO ESP BAS ERROR.

Mileage: 19

Feb 22, 2021

I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT

Mileage: 192,000

Jan 22, 2021

WHILE DRIVING THE VEHICLE ON A HIGHWAY AT 55 MPH, ALL FUNCTIONS OF THE VEHICLE DASH STOPPED WORKING ( SPEEDOMETER, RPM, ALL LIGHTS ETC.) AND THE WINDSHIELD WIPER BLADES STARTED GOING AS IF THEY WERE ON EVEN THOUGH THEY WERE NOT.

Mileage: 174,000

Dec 7, 2020

SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAKE A TURN AND I HAD TO RESTART IT BUT ONCE AGAIN IT WOULDN'T START THE FIRST FEW TIMES WHICH I HAD TO PUT IN NEUTRAL AND I WAS IN THE CITY TRAFFIC VERY DANGEROUS

Mileage: 190,000

Oct 26, 2020

RANDOMLY, VEHICLE WILL NOT START. CAN DRIVE IT TO THE STORE, COME BACK OUT AND IT WILL NOT CRANK. ALL INTERIOR LIGHTS, ETC., WILL BE ON BUT ENGINE WILL NOT TURN OVER. AFTER IT SITS FOR A WHILE (BUT YOU NEVER KNOW FOR HOW LONG) IT WILL START AGAIN. BATTERY AND STARTER ARE GOOD. I HEAR A CLICKING NOISE COMING FROM THE CAR AFTER IT'S BEEN SHUT OF, SOMETIMES HOURS LATER. NEWEST ISSUE IS THAT INDICATOR LIGHTS ALL COME ON WHEN YOU START THE CAR AND CAR JERKS VIOLENTLY WHEN YOU ARE DRIVING. IF YOU CONNECT A DIAGNOSTIC TOOL AND CLEAR THE CODES BEFORE YOU START IT, THE CAR RUNS SMOOTHLY. I AM SHOCKED AND FRUSTRATED TO SEE THAT THERE ARE SO FEW RECALLS WHEN I AM READING THAT THE SAME PROBLEMS ARE CONSISTENTLY OCCURRING.

Mileage: 125,000

Oct 22, 2020

RANDOMLY MY CAR WILL START JUST FINE ONE DAY THEN THE NEXT IT WILL FAIL TO START SOMETIMES ON THE SAME DAY. I HAVE ACTUALLY BEEN STUCK SOMEWHERE BECAUSE MY CAR HAS FAILED TO START. IT JUST MAKES A CLICKING NOISE WHEN TURNING THE KEY TO START THE CAR. I USUALLY HAVE TO WAIT A WHILE FOR IT TO FINALLY START. THIS HAPPENS RANDOMLY WHEN PARKED FOR SHORT PERIODS OR LONG PERIODS. I NOTICE WHEN IT'S HOT AND HUMID IS WHEN I USUALLY HAVE THE PROBLEM MORE. I RECENTLY CHANGED MY STARTER AND IT'S STILL GIVING ME THE ISSUE. ALSO HAVE CHANGED AND HAD THE BATTERY REPLACED AND STILL THE SAME ISSUE AND AGAIN JUST HAPPENS RANDOMLY.

Mileage: 81,000

Oct 6, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. ADDITIONALLY, THE HORN ACTIVATED INDEPENDENTLY, THE RIGHT TURN SIGNAL WAS INOPERABLE, AND THE TAILGATE FAILED TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE STATIONARY AND IDLING. THE CONTACT WHO WORKS AS A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE WITH A FAILURE OF THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

Aug 31, 2020

CAR WON'T START , WHEN TRYING TO START , EVERYTHING WORKS(LIGHTS RADIO) EXCEPT THE ENGINE WON'T CRANK. IT HAS HAPPENED NUMEROUS TIMES. SOMETIMES I GET STALLED IN THE HIGHWAY, WHICH IS REALLY DANGEROUS.

Mileage: 170,000

Aug 14, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE FAILED TO ACCELERATE. THE SPEED DECREASED TO 10 MPH AND VEHICLE WENT INTO LIMP MODE. THE ELECTRONIC THROTTLE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE THROTTLE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 08V247000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

May 2, 2020

CAR WON'T START, FOB KEY DOES NOT WORK, DASHBOARD SHOWS HAZARD LIGHTS ON NO OTHER ICON SHOWN . TURN KEY, HAZARD LIGHTS BEGIN TO BLINK...NO ENGINE START.TOOK KEY OUT, LIGHTS STOP BLINKING....LOCKED DOOR (MANUALLY) AND LIGHTS STILL ON. TRIED 3 TIMES,WITH SAME RESULT.....

Apr 29, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, (402) 800-1256) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THREE MONTHS AFTER THE RECALL REPAIR, WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT INCLUDED.

Mileage: 111,000

Apr 21, 2020

THE DRIVER'S SIDE WINDOW SWITCH WILL NOT OPERATE THE FRONT WINDOWS OR SIDE MIRRORS BUT DOES OPERATE THE BACK WINDOWS. THE AIR BAG LIGHT IS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. I'VE BEEN RESEARCHING ABOUT THE FAULT AND FOUND OUT THERE WAS A RECALL ABOUT THE WIRING HARNESS. I NEED THE PROPER PAPERWORK OR STEPS TO GET THIS PROBLEM AND RECALL FIXED. THANKS.

Mileage: 135,000

Feb 27, 2020

CAR FAILS TO START RANDOMLY AND CONSISTENTLY. I'VE SEEN NOTHING BUT ISSUES ALL OVER THE INTERNET ABOUT THIS AND NOTHING HAS EVER BEEN ANSWERED. PEOPLE SPEND HUNDREDS OF DOLLARS TO NOT EVEN BE TOLD WHAT IS WRONG WITH THE VEHICLE.

Jan 31, 2020

THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.

Jan 8, 2020

THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING THE CAR ON JAN 4TH 2020 & THE ENGINE JUST STOPS ON ME AT TRAFFIC LIGHT.. THIS CAR HAS HAD NOTHING BUT PROBLEMS AFTER PROBLEMS FROM THE 1ST DAY I BOUGHT IT FROM THE SALES AGENT THAT LIED TO ME ABOUT EVERYTHING.. THERE ARE RECALLS ON MY CAR THAT STILL NEVER GOT REPLACED.. I AM THE NEW OWNER OF THIS 2009 DODGE JOURNEY SXT ON (2/16/2018).. I WAS TOLD I'M THE 2ND OWNER, I AM THE 4TH OWNER AND WAS LIED ABOUT IF THIS CAR WAS IN A ACCIDENT.. IT WAS IN A ACCIDENT TO DO WITH THE TRANSMISSION STOPPING AND THE PPL THAT HAD THIS CAR B4 ME THE REPORT SAYS IT WAS SIDE SWIPED PASSENGER SIDE ON (10/18/2017).. FOUND OUT MORE ABOUT THE CAR I BOUGHT WAS IN A MAJOR FLOOD SO SOMEONE DIDN'T TELL THE TRUTH & I WAS SOLD A CAR THAT HAS WATER DAMAGE & THEY COVERED IT UP AND I BEEN COMPLAINING SINCE I BOUGHT THIS CAR... SOMETHING ISN'T RIGHT WITH THIS CAR & I GOT RIPPED OFF, THIS CAR THE TRANSMISSION STOPPED ON ME AND I ALMOST GOT IN A BAD CAR ACCIDENT.. I'VE HAD A MECHANIC AT A DODGE DEALERSHIP TELL ME & MY DAD I WAS SOLD A CAR THAT HAS WATER DAMAGE ETC... I AM HAVING PROBLEMS WITH THE AIRBAG LIGHT ON & OFF AND THIS WAS A RECALL AND SHOULD BE REDONE, THE ENGINE LIGHT IS FAULTY AND THE STEERING WHEEL AND ELECTRICAL STILL, ALONG WITH THE FOB IGNITION SWITCH..

Dec 2, 2019

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS, AND IT HAD BEEN THERE ABOUT A WEEK EACH TIME AND THEY STILL DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I SUBMITTED A COMPLAINT A COUPLE OF MONTHS AGO AND NEVER HEARD ANYTHING BACK. WHEN THE TEMPERATURE GETS BELOW 45 DEGREES FAHRENHEIT MY CAR GOES HAYWIRE. ALL WARNING LIGHTS ARE ON, SPEEDOMETER AND UCONNECT SCREEN WON'T WORK, WIPER BLADES ARE ON AND UNABLE TO TURN OFF, MY HEADLIGHTS ARE ON BUT THE CONTROLS WON'T WORK AND MY BRIGHTS WON'T WORK. THE DEALERSHIP WANTED 1600 BECAUSE THE 'THINK IT IS THE TIPM' BUT ARE UNSURE. WELL I CHANGED THE TIPM MYSELF FOR $330 AND IT IS STILL DOING IT. I CAN AT LEAST RETURN THE ONE I BOUGHT AND AM ONLY OUT $85 WHICH IS BETTER THAN PAYING $1600 FOR THEM TO TELL ME IT DIDN'T WORK. I HAVE NO IDEA WHAT TO DO ASIDE FROM SELLING THE VEHICLE, BUT THEN THE PROBLEM WOULD JUST CHANGE HANDS. THE DEALERSHIP DOESN'T KNOW HOW TO DIAGNOSE THIS PROBLEM, AND EVERY TIME I TAKE IT THERE I'M OUT $100 AND NOWHERE CLOSER TO KNOWING WHAT THE PROBLEM IS OR HOW TO FIX IT. I CAN'T BE THE ONLY ONE HAVING THIS PROBLEM, AND WOULD LIKE AN INVESTIGATION INTO WHAT IS CAUSING IT BECAUSE EVERY TIME THE WEATHER GETS COLD, I HAVE TO DRIVE WITHOUT A SPEED OR TURN SIGNALS.

Mileage: 170,000

Nov 25, 2019

ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON THE LIST.

Mileage: 153,000

Oct 20, 2019

I WAS STATIONARY IN A PARKING LOT. MY VEHICLE HAS ELECTRICAL PROBLEMS WHEN IT GETS BELOW 50 DEGREES F. ALL OF MY DASHBOARD WARNING LIGHTS COME ON AND MY GAUGES WON'T REGISTER INCLUDING MY FUEL, RPM, AND SPEEDOMETER. MY TURN SIGNALS WON'T WORK AND NEITHER WILL MY EMERGENCY HAZARD LIGHTS. MY DOOR LOCKS AND WINDOW CONTROLS WORK INTERMITTENTLY WHEN THIS HAPPENS. MY NAVIGATION SCREEN/BACK-UP CAMERA WILL NOT WORK AND MY WIPER BLADES AND HEADLIGHTS STAY ON EVEN THOUGH THE CONTROLS ARE SET TO OFF. MY WIPER SPRAY NOZZLES WON'T WORK AND NEITHER WILL MY HIGH BEAMS. IT WILL STAY LIKE THIS UNTIL MY VEHICLE WARMS UP, USUALLY ABOUT 20-30 MIN. I AM A NURSE AND OFTEN HAVE TO TAKE CALL AT NIGHT, SO SOMETIMES I DON'T HAVE TIME TO LET IT WARM UP. I HAVE HAD TO DOWNLOAD AN APP THAT WILL TELL ME MY SPEED AND PRAY I DON'T GET INTO AN ACCIDENT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY CAN NEVER FIND THE CULPRIT SO IT JUST WASTES MY TIME AND MONEY.

Mileage: 114,045

Oct 18, 2019

THIS IS JUST TOO MUCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. SOMETIMES IT CRANK AND THEN IT WON'T. I CAN GET IN IT AND DRIVE TO WORK, BUT BY THE TIME I GET OFF IT WILL NOT DO ANYTHING. THE LIGHTS AND RADIO WORK BUT THE CAR WILL NOT TURN OVER. IT'S LIKE IT WILL WORK FOR AWHILE BUT AFTER TURNING IT OFF IT COULD TAKE HOURS TO START UP AGAIN IF IT STARTS UP. AND YES I HAVE ALSO TRIED THE PUTTING THE CAR IN NUETRAL, BUT WHEN IT DON'T TURN OVER YOU CAN NOT CHANGE THE GEARS.I DON'T HEAR ANY CRANKING NOISE, THE TRUCK JUST LIGHTS UP. I HAVE HAD A NEW STARTER, BATTERY, AND ALTERNATOR PUT ON. I HAVE HAD THIS TRUCK PULL HOME ON A TOW TRUCK FROM WORK AND SOON AS THEY UNHOOK IT IT WILL STARTS UP...I HAVE TWO YOUNG KIDS AND I HAVE HAD THE EXPERIENCE OF GOING TO A GAS STATION IN THE EVENING AFTER GETTING OFF WORK AND AFTER TURNING OFF THE CAR IT WILL NOT CRANK. THE HORN JUST STARTS HONKING ON ITS OWN SOMETIMES,AND THE THEFT SYSTEM ALARM LIGHT ALMOST NEVER STOPS BLINKING. I HAVE SPENT MORE THAN I ALMOST PAID FOR THE VEHICLE, AND STILL HAVE TO UBER PLACES. THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. TOOK IT TO THE DODGE DEALERSHIP AND THEY WANT YOU TO LEAVE YOUR VEHICLE THERE FOR ABOUT 4 DAYS AND WANT TO CALL YOU WITH A RIDICULOUS MONEY QUOTE. COME ON DODGE HOW MUCH MORE DO YOUR CUSTOMERS HAVE TO SUFFER FROM A PROBLEM YOU DON'T WANT TO FIX. A VERY CONCERNED CONSUMER AND PARENT.

Mileage: 160,000

Oct 16, 2019

LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. CHECK ENGINE FOR POWRETRAIN CONTROL MODULE COMES ON INTERMITTENTLY WHILE DRIVING.

Mileage: 110,000

Oct 15, 2019 Fire

I'VE HAD THE CAR FOR 2 YEARS. SINCE I'VE HAD IT, IT WOULD RANDOMLY NOT START, THE HEAT WOULD ONLY WORK IN THE BACK VENTS. GOT EVERYTHING FIXED ASSOCIATED WITH STARTER, BATTERY, EVERYTHING. FOR THE LAST 6 MONTHS, MY ENGINE LIKE HAS BEEN ON, AND AN ESP LIGHT. I GOT THE ENGINE CHECKED, BRAKES FIXED, ROUTERS, BRAKE PEDAL SWITCH REPLACED AND IT'S STILL DOING THE EXACT THING. GEAR WON'T SHIFT SOMETIMES BUT IT ISN'T THE TRANSMISSION.NOW THEY ARE SAYING POSSIBLE ELECTRICAL ISSUE BUT THIS HAS BEEN GOING ON FOR MONTHS! AFTER I'VE PUT MORE THAN 1000 INTO EVERYTHING THAT HAS NOT FIXED THE ISSUE.

Mileage: 90,000

Oct 14, 2019

FIRST THE LIGHT TURN ON OF THE AIR BAG (MOVEMENT). IN OTHER NIGHT WHEN I TURN ON THE ALARM IT'S START TO ACTIVATE ON PANIC MODE THEN I TURN OFF THE ALARM WAIT FOR A VARIOUS MINUTES AND ACTIVATE AGAIN (OFF), BUT IN LESS THAN A MINUTE START TO BE IN PANIC MODE. IN OTHER DAY (MOVEMENT), SAYS THAT WAS AN OPEN DOOR AND THE LOCKS START TO PUT IT MANY TIMES, ANY OF THE DOORS WASN'T OPEN (MOVEMENT). IN THE SAME DAY AT NIGHT IT'S START TO TURN ON/TURN OFF THE INSIDE LIGHTS, PUT THE LOCKS, AND THE MESSAGE OF A DOOR IT'S WAS OPEN (MOVEMENT). THE ALARM WAS ON PANIC MODE TWICE AND THE LIGHT'S WAS AGAING TURN ON/TURN OFF (OFF). THE BATTERIE, EVERY TIME THAT I TRY TO TURN ON THE VEHICULE I NEED A BOOSTER TO CHARGE IT AGAIN. THE MECHANICS SAYS THAT THE ALTERNATOR AND THE BATTERIE ARE IN GOOD CONDITIONS HAS THE VOLTAGE THAT NEEDS TO BE OPERATING. I PUT A NEW BATTERIE BUT THE PROBLEM PERSIST. AND TURN ON THE LIGHT OF OTHER THING ON THE PANEL.

Mileage: 103,000

Oct 4, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND DEALERS. THE CONTACT RESEARCHED AND FOUND OTHER VEHICLE'S EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DETERMINED THAT THE ELECTRICAL AND COMPUTER SYSTEMS FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, BUT THEY DID NOT HAVE THE EQUIPMENT TO CLEARLY DIAGNOSE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WOULD DOCUMENT THE CONTACT'S FILE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WERE NO CURRENT RECALLS. THE CONTACT STATED THAT THE FAILURES OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2015. THE CONTACT WAS INFORMED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 17, 2019

MY CAR IS CONSTANTLY UNABLE TO START IM BEING TOLD DUE TO ELECTRICAL ISSUES. IVE REPLACED THE STARTER, BATTERY, & ALTERNATOR. THERE ARE ALL KINDS OF FORUMS TELLING YOU WAYS AROUND GETTING THE CAR TO START BUT NO REAL FIXES. SOME PEOPLE SPENDING HUNDREDS AND THOUSANDS TRYING TO FIX THIS ISSUE BY REPLACING FUSE BOXES, ADDING CABLES, REPLACING THE ENTIRE COMPUTER SYSTEM AND MORE TO NO AVAIL. WHILE OTHERS JUST PARK THE CAR UNTIL ITS PAID OFF OR SELL IT. ITS NOT FAIR AND ITS INCONVENIENT. DODGE JOURNEYS 2009+ ARE ALL EXPERIENCING THESE ISSUES.

Aug 24, 2019

WHEN A CERTAIN LIGHT APPEARS IT CAUSES MY BRAKE LIGHTS TO GO OUT. I HAVE BEEN PULLOVER MULTIPLE TIMES AND ALMOST IN ACCIDENTS BECAUSE OF THIS. I HAVE CHILDREN. I HAVE REPLACED MULTIPLE BULBS FOR NOTHING. THIS CAR HAS BEEN AN SAFETY HAZARD. I WORKED SOOOOOOO HARD TO PAY OFF I SHOULD BE ABLE TO HAVE A SAFE RELIABLE VECHILE. I AM A CNA I HAVE CLIENTS THAT I NEED TO TRANSPORT AND I CANT WHICH IS CAUSING ME TO BE BROKE BECAUSE I CANT WORK. IF YOU HAVE A HEART PLEASE PLEASE HELP ME AND MY FAMILY.

Aug 21, 2019

RANDOMLY, WHEN TRYING TO START THE CAR, THE ENGINE WILL MAKE A SINGULAR CLICK SOUND BUT WILL NOT TURN OVER. HOWEVER, MOST OF THE TIME, WHEN PUTTING THE CAR INTO NEUTRAL, IT WILL START. SOMETIMES IT WILL TAKE MULTIPLE TIMES OF PUTTING CAR IN NEUTRAL, BACK TO PARK, FOR THE CAR TO START. THE ISSUES HAPPENS WITH BOTH COLD AND HOT STARTS (HAPPENS MORE OFTEN WHEN IN HOT WEATHER. WE HAVE TAKEN THE CAR INTO THE DEALER AND THEY, "COULD NOT FIND ANY ISSUES." THE ISSUE HAS OCCURED OVER THE LAST 4 YEARS.

Mileage: 50,000

Aug 13, 2019

TAKARA RECALL. THE HORN WILL RANDOMLY GO OFF. AND SO WILL THE ALARM.

Mileage: 160,000

Jul 18, 2019

VEHICLE WILL NOT CONSISTENTLY START IN PARK. PLACING THE VEHICLE IN NEUTRAL WORKED FOR A FEW MONTHS THS AND NOW, AFTER THE STARTER AND O2 SENSORS HAVE BEEN REPLACED, THE VEHICLE HAS BEGUN TO HAVE THE SAME PROBLEMS. OUR CURRENT SHORT TERM FIX IS TO JIGGLE THE BATTERY CABLES/WIRING HARNESS AND AFTER 5 MINUTES THAT WORKS. HADN'T HAD THIS ISSUE FOR FIVE YEARS (AS THE OWNER) AND DURING THE PAST YEAR IT'S BEEN ONE NON-START AFTER ANOTHER. DROVE THE VEHICLE FOR AN HOUR WITHOUT A PROBLEM STARTING. STOPPED TO GET GAS, TRIED TO START THE VEHICLE, NOTHING. THE DASH TURNS ON, THE VEHICLE CLI IS, BUT WONT TURN OVER. BATTERY, ALTERNATOR, STARTER...CHARGING SYSTEM CHECKED OUT TO BE OK. CONCERNED I WILL BE STRANDED WITHOUT A TRUE FIX TO THIS ISSUE. THE VEHICLE WAS STATIONARY EACH TIME WE TRIED TO START IT. WWLE EVEN CAPTURED A VIDEO OF THE NON-START AND OUR RESOLUTION FOR THE MECHANIC TO VIEW. THEY DIDNT WXOWEINCE THE ISSUE; BUT I DID, AND THEY NEEDED MORE INFORMATION TO TROUBLE SHOOT FURTHER.

Mileage: 130,000

Jul 12, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT REMOVED THE KEY FROM THE IGNITION SWITCH, BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT HAD TO REMOVE A FUSE FROM THE FUSE BOX IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

Jul 3, 2019

ON SEVERAL OCCASIONS MY DODGE JOURNEY HAS SHUT OFF WHILE DRIVING AND WHILE SITTING AT A TRAFFIC LIGHT. SOME INSTANCES OCCURRED WHILE TURNING AT A TRAFFIC LIGHT OR DRIVING STRAIGHT AHEAD ON A LOCAL CITY ROAD. THE CHECK ENGINE LIGHT, TRACTION EQUALIZER WARNING AND AIR BAG LIGHTS ALL COME ON JUST PRIOR TO THE CAR SHUTTING OFF MOST TIMES. OTHER TIMES THERE IS NO WARNING UNTIL MY STEERING WHEEL AND BRAKES LOCK UP INDICATED THAT THE CAR HAS SHUT OFF. I'VE HAD THE CAR SERVICED FOR THE ENGINE AMONGST OTHER REPAIRS AND THE PROBLEM STILL PERSISTS AND THE CODES CLEAR ONLY TEMPORARILY. THE CAR LIGHTS DIM OR FLICKER AND THE CAR SHAKES SOMETIMES WHEN STARTING UP INDICATING THAT THE CAR WILL NOT HOLD POWER TO DRIVE. THE BATTERY IS GOOD AND THE MECHANIC HAS STATED THAT THE ISSUE IS ELECTRICAL.

Mileage: 162,000

Jun 26, 2019

I BOUGHT THIS DODGE JOURNEY SXT LAST YR 2/16/2018, I ASKED THE SALESMAN IF THERE'S ANY RECALLS OR ANYTHING WRONG WITH THIS CAR.. HE SAID ONLY NEED TO REPLACE THE REAR TIRES.. I CONTACTED A LEMON LAW LAWYER THE NEXT DAY AFTER GETTING THE TIRES REPLACED BC HE LIED TO ME, THE TIE ROD & BALL JOINT HAD TO BE REPLACED, ON TOP OF THAT I FOUND OUT THERE ARE (4) RECALLS ON MY CAR THAT WERE NEVER TAKEN CARE OF, SO DODGE CHYRSLER DEALERSHIP REPLACED THE FRONT/BACK AIRBAGS IN (MAR/APRIL)OF YEAR 2018.. I RECEIVED THE RECALLS TO MY PHONE, TO TOP THAT OFF I PURCHASED THIS VEHICLE IN CASH OVER ($4,263.00), THE LEMON LAW LAWYER TOLD ME TO GO TO A WEBSITE TO GET THE HISTORY ON MY CAR I BOUGHT, IT WAS INVOLVED IN A CAR ACCIDENT ON PASSENGER SIDE ON (10/18/2017).. I WAS LIED TO TOTALLY, I ALMOST GOT REAR ENDED BC THE TRANSMISSION STOPPED ON ME, MY SISTER RAISED $$ TO GET TRANSMISSION REPLACED, NOW HAD TO PUT NEW BRAKES/NEW BATTERY/NEW STARTER/ANOTHER NEW TIRE/ THEN THE HUB ASSEMBLY BROKE ALONG WITH THE SWAY BAR ARM, THE ELECTRICAL SYSTEM IS FAULTY & CAR STARTS BUT THEN IF I GO ANYWHERE & THEN TRY TO START TO GO HOME, IT WON'T START & THE FOB KEY NEEDS TO BE REPLACED AS WELL.. THIS CAR IS A SAFETY HAZARD, TOO MANY PROBLEMS THAT SHOULDN'T BE HAPPENING..IT HAS STOPPED ON ME TOO MANY TIMES TO COUNT, I'M AT THEE POINT I AFRAID TO DRIVE IT.. THIS VEHICLE HAS (2 RECALLS) THAT HAVE NOT BEEN TAKEN CARE OF YET, I HAD TO CALL CANADA TO TELL THEM I BOUGHT THE VEHICLE BC THEY DIDN'T HAVE ME AS THE NEW OWNER, I DIDN'T GET ANY RECALL NOTICES IN THE MAIL BC I JUST BOUGHT THIS CAR LAST YR & IT WAS AT A DEALERSHIP, THEY NEVER TOOK CARE OF THE RECALLS,, I WAS SENT A NOTICE TO MY CREDIT KARMA ACCT TELLING ME THERE'S 4 RECALLS BUT THE AIRBAGS ARE DISMISSED BC THEY WERE TAKEN CARE OF,. I HAVE 2 RECALLS THAT HAVE NOT BEEN REPAIRED.MY IGNITION SWITCH HASN'T WORKED FROM THE DAY I BOUGHT THIS CAR,IT'S LOOSE.

May 13, 2019 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO A BRICK WALL. THE DRIVERS SIDE AIR BAG DEPLOYED WITH FORCE HOWEVER THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK PAINS, BODY PAINS, MUSCLE SPASMS IN THE LEFT ARM AND SCARRING TO THE LEFT ARM. THE FRONT PASSENGER SUSTAINED HEAD, MOUTH AND FACE INJURY DUE TO NO AIR BAG DEPLOYMENT. BOTH RECEIVED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AS THE VEHICLE WAS NOT PURCHASED FROM A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CRASH TO DETERMINE IF THEY MAY OPEN AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

Apr 26, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS PLACED IN THE IGNITION AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A FEW DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Apr 8, 2019

MY CAR FAILS TO STAY STARTED WHEN STICKING THE KEY IN THE IGNITION.

Mar 30, 2019

MY DODGE JOURNEY IS STARTING SOMETIMES..AND WILL NOT START AT OTHER TIMES. THERE HAVE BEEN HUNDREDS OF DRIVER COMPLAINTS .DODGE IS NOT ADDRESSING THIS MAJOR PROBLEM. DRIVING FINE..PARK IT..GET IN AND IT WILL NOT START. IT SEEMS TO BE A PROBLEM WITH THE ELECTRONICS...COMPUTER ISSUE. DODGE SHOULD KNOW. DUE TO ALL THE SAME COMPLAINS THEY ARE RECEIVING. THEY NEED TO DO A RECALL. IT HAS BEEN HAPPENING INTERMITTENTLY LAST TIME 3/25/19. .

Mileage: 113,966

Mar 17, 2019

BATTERY GOES DEAD ALL THE TIME, CHECK ENJINE LIGHT, TRACTION LIGHT, LOSES POWER GOING UP SMALL HILLS, WON'T SHIFT, AIR BAG LIGHT STAYS ON, TESTING SAYS IT HAS A BATTERY DRAIN, CAM SHAT SENSOR LIGHT CHANGED BUT STILL SAYS BAD, WE PUT A NEW BATTERY IN BUT DOESNT HELP.

Mileage: 126,908

Mar 8, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE BATTERY NEEDED TO BE CHARGED IN ORDER FOR THE VEHICLE TO START AND POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RIVERSIDE AUTO & TRUCK SALES (N3696 US-2, IRON MOUNTAIN, MI 49801, (906) 774-2120) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

Nov 29, 2018

RECALL THE STARTERS! I AM SICK OF BWING SYRANDED BECAUSE OUR CAR WON'T START!!!! THIS IS AN ISSUES FOR THOUSANDS OF PEOPLE!

Nov 13, 2018 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND THE BRAKE LIGHTS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND NOTICED SMOKE OUTSIDE THE FRONT PASSENGER SIDE. THE VEHICLE SHUT OFF AND THE INSTRUMENT PANEL BLACKED OUT; HOWEVER, THE WINDSHIELD WIPERS DID NOT STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

Oct 24, 2018

NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018

Mileage: 129,988

Oct 23, 2018

THE CAR WOULD RANDOMLY FAIL TO START. SOMETIMES THE BATTERY WOULD COMPLETELY DRAIN. PUTTING IT IN NEUTRAL WOULD SOMETIMES WORK BUT NOT ALWAYS.

Mileage: 140,000

Oct 15, 2018

JOURNEY WOULD NOT START DESPITE HEALTHY BATTERY & OTHER COMPONENTS WHILE STATIONARY. HAD HAPPENED MULTIPLE TIMES AFTER BEING DRIVEN FOR ABOUT 30 MILES OR AFTER SITTING OVERNIGHT. HAVE BEEN TOLD THEY DON'T KNOW WHAT IS CAUSING THE ISSUE. HUNDREDS OF OTHER DODGE OWNERS COMPLAIN IN ONLINE FORUMS ABOUT THE SAME ISSUE. PROBLEM DIDN'T START UNTIL WE HAD THE RECALL REPAIRS DONE FOR THE IGNITION AND AIRBAGS.

Mileage: 70,000

Oct 14, 2018

BOUGHT A USED 2009 DODGE JOURNEY IN FEBRUARY, HAVE REPLACED THE BATTERY AND STARTER IN THE LAST FEW MONTHS. SOMETIMES WE CAN START THE CAR NORMALLY, SOMETIMES YOU HAVE TO JUMP THE CAR OFF. YESTERDAY, THE CAR WOULD NOT SHIFT OR START, TRIED THE NEUTRAL SAFETY SWITCH WHICH ENABLED ME TO PUSH THE JOURNEY BUT STILL WOULD NOT CRANK. RESEARCH ONLINE SHOWS THAT MANY OTHER CONSUMERS HAVE OR ARE EXPERIENCING THE SAME PROBLEM. I FEEL DODGE NEEDS TO TAKE RESPONSIBILITY AND FIGURE OUT WHY THESE VEHICLES ARE MALFUNCTIONING. IT'S COSTING US MONEY AND TIME WE DO NOT HAVE TRYING TO CHASE DOWN AN ELECTRICAL ISSUE. I EVEN HAD THE PCM CHECKED OUT AND IT TOO WAS IN A GOOD BILL OF HEALTH

Mileage: 133,942

Sep 30, 2018

CAR DOES NOT START AFTER BEING PARKED - SOMETIMES WHEN TURNED OFF FOR A SHORT TIME (LIKE GETTING GASOLINE), SOMETIMES AT THE END OF A WORK DAY OR OVERNIGHT. THE CAR WILL SOMETIMES START ON ITS OWN AFTER LEAVING IT ALONE FOR MORE THAN A FEW HOURS. CAR HAS BEEN INTO SHOP SEVERAL TIMES AND HAS HAD THE FOLLOWING DONE: CHANGED TO NEW BATTERY 2X, CHECKED ALTERNATOR, RAN COMPUTER DIAGNOSTIC. THIS HAS HAPPENED 4 TIMES IN THE PAST YEARS. THE CAR "CLICKS" ONE TIME, POWER WINDOWS AND RADIO STILL WORK. WE ARE AFRAID THIS WILL KEEP HAPPENING.

Mileage: 67,000

Sep 16, 2018

MY NAME IS [XXX] AND I AM COMPLAINING ABOUT MY 2009 DODGE JOURNEY R/T AWD. FIRST THE ELECTRICAL SYSTEM OR WIRING HARNESS HAS A SEVERE PROBLEM. IT DOES NOT WANT TO START LIKE IT SHOULD. I'VE BEEN THROUGH 2 GOOD INTERSTATE BATTERIES IN THE LAST 2 YEARS THAT HAVE NOT SEEMED TO WORK. NEXT AND THE MOST DANGEROUS IS THE BRAKING SYSTEM WHICH IS TO SMALL FOR THIS VEHICLE. FROM WHAT I HAVE RESEARCHED THEY USED A BRAKING SYSTEM FROM A DODGE MAGNUM(IN THE SERIES 1 FROM 2008-2012) WHEN IT SHOULD HAVE BEEN USED FROM AN SUV. THE ROTORS WHERE OUT AFTER 9000 MILES WHILE THE FRONT PADS GO AFTER 3000-4000 MILES. LEAVING THE BACK BRAKE PADS WITH THE LONGEST LIFE OF AROUND 5000 MILES THIS IS WITH AGGRESSIVE OR NON-AGGRESSIVE DRIVING IT DOESN'T MATTER. THIS KIND OF BRAKE AND ROTOR WEAR AND TEAR IS NOWADAYS UNHEARD OF. THIS KIND OF VEHICLE IS UNSAFE AND VERY EXPENSIVE FOR THE AVERAGE AMERICAN VEHICLE OWNER. THESE VEHICLES ARE AS PLAIN AS DAY AS MUCH OF A LEMON AS THEY COME. BETWEEN THE ELECTRICAL OR IGNITION PROBLEMS THAT ARE AS PLAIN AS DAY AND CAN NOT BE FIXED BY YOUR AVERAGE MECHANIC AND THOUSANDS OF DOLLARS. ALSO THE BREAKING SYSTEM WHICH IS TO SMALL THAT ALSO CAN'T BE FIXED WITHOUT MANY THOUSAND DOLLARS WORTH OF PARTS AND LABOR. NOT TO MENTION THE THOUSANDS THAT HAVE ALREADY BEEN PUT INTO THESE PROBLEMS THAT DID NOT FIX FOR LONG. THE ONLY OTHER THING THAT I FEEL THAT CAN HAPPEN IS FOR THERE TO BE A RECALL BY DODGE. TO FIX THE ELECTRICAL-IGNITION PROBLEM AND TO HAVE A BIGGER BREAKING SYSTEM PUT ON LIKE THEY DID THE (SERIES 2 JOURNEY FROM 2012 ON TILL NOW). AND THE BRAKING ISSUES ARE BETTER. SO IF THEY CAN DO IT NOW WHY CAN THEY FIX THE SERIES 1. I THINK IT'S A COMBINATION OF LAZINESS AND GREEDINESS WITH THERE MONEY. PLEAS HELP MY VEHICLE RIGHT ALONG WITH THE OTHER TENS OF THOUSANDS WHO HAVE THE SAME PROBLEMS. DON'T LET DODGE GET AWAY WITH THIS AND HELP MAKE THESE PROBLEMS AN ACTIVE RECALL !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 16, 2018

I ALREADY FILED A REPORT ON HOW THE ELECTRICAL SYSTEM IS MESSING UP. ALSO HOW THE BRAKING SYSTEM IS TO SMALL FOR THIS VEHICLE ,AND HOW THEY WERE OUT EXTREMELY TO FAST. THIS TIME I AM TRYING TO FIND ANOTHER FORM IN WHICH I CAN THROUGH THE MAIL SYSTEM TRY AND GET HOLD OF NHTSA TO TRY AND RECEIVE A RECALL . DUE TO ME AND THE OTHER TENS OF THOUSANDS WHO ALSO HAVE THIS SAME PROBLEM. *JS

Sep 15, 2018

HORN RANDOMLY SOUNDS OFF WHILE PARKED, WHILE DRIVING. STARTED JULY 2018. AUGUST 2018 TOOK TO A DEALERSHIP, WHO COULD FIND NOTHING WRONG. ALSO, WROTE TO CHRYSLER CORPORATION NOTING THE PROBLEM. DEALERSHIP SAID THEY NEVER HEARD OF THE PROBLEM. CHRYSLER KEPT REFERRING ME TO DEALERSHIP. NO HELP FROM EITHER. I RESEARCHED AND FOUND THERE IS A HUGE PROBLEM WITH THE TIPM AND CAN CAUSE THE PROBLEM I AM HAVING. AS OF SEPTEMBER 15,2018, NEITHER DEALERSHIP NOR CHRYSLER CORP WILL LISTEN TO ME ABOUT THE TIPM ISSUE. I NOW DRIVE WITH NO HORN (FOUND OUT HOW TO REMOVE THE FUSES), CAUSING A HUGE SAFETY RISK. I NEED HELP AND NO ONE WILL HELP WITH THIS PROLEM. HORN HAS SOUNDED IN PARKING LOTS CAUSING PEOPLE TO GET ANGRY AS THEY THINK I AM HONKING AT THEM OR PEOPLE HAVE COME RUNNING OUT FROM BUILDINGS TO SEE WHAT IS HAPPENING, ONE TIME HORN SOUNDED AS AN ELDERLY LADY ENTERED A CROSSWALK AND IT SCARED HER HORRIBLY, IT SOUNDS WHILE DRIVING CAUSING OTHER DRIVERS TO BECOME ANGRY BECAUSE THEY THINK I AM HONKING AT THEM. MY CAR IS UNUSABLE IF I LEAVE FUSES IN...DANGEROUS IF I TAKE FUSES OUT.

Mileage: 47,000

Sep 12, 2018 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION AND FAILED TO CLOSE. THE CONTACT PLACED A BAG ON THE WINDOW; HOWEVER, WATER ENTERED THE VEHICLE. AFTERWARDS, WHILE DRIVING AT UNKNOWN SPEEDS, SMOKE EMERGED FROM THE PASSENGER SIDE DOOR, THE OTHER REMAINING DOORS FAILED TO LOCK, AND THE WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

Sep 1, 2018

I HAVE HAD NOTHING BUT PROBLEMS SINCE DAY ONE OF BUYING THIS CAR. INTERMITTENTLY LAGS OR DOES NOT START FOR LONG PERIODS OF TIME. RADIO GOES IN AND OUT LIGHTS COME ON AND OFF WHILE DRIVING. SOMETIME THE BRAKE LIGHTS WORK SOMETIMES THEY DONT NO ONE KNOWS WHY. GOT STUCK IN A PARKING GARAGE FOR NINE HOURS ONE DAY BECAUSE THE CAR LOST ALL POWER COULD NOT PUT IT INTO NEUTRAL AND I COULD NOT FIND A TOW TRUCK SMALL ENOUGH TO TOW ME OUT. THEN 9 HOURS LATER IT STARTED. NOW I SMELL BURNING UNDER THE DASH AND MY AC ONLY WORKS ON THE PASSENGER SIDE WHILE THE DRIVER SIDE BLOWS OUT HOT. THERE IS DEFINITELY SOMETHING WRONG WITH THE WIRING OF THIS CAR. THIS CAR HAS BEEN TO THE DEALERSHIP OVER 20 TIME UNDER WARRANTY FOR ALMOST ALL THE SAME PROBLEM WITH JO RESOLVE. THEY CANT RECREATION THE PROBLEMS SO I PAY DEDUCTABLES AND RENTAL CAR FEES TO GET BACK THE SAME BROKEN CAR.

Mileage: 68,000

Aug 31, 2018

I BOUGHT A 2009 DODGE JOURNEY IN APRIL OF 2017. A WEEK AFTER HAVING IT THE PROBLEMS STARTED. FIRST IT WAS A BACKING PLATE...NO BIG DEAL...THEN IT WAS THE TRANSFER CASE...THEN MY SPEEDOMETER QUIT WORKING AND A FEW LIGHTS ON THE DASH BOARD. I WAS THANKFUL THAT THEY TRIED FIXING IT OVER SEVERAL MONTHS. THEN THEY SAID WE WILL GIVE YOU 6,000 FOR IT....WHEN I PAID A LITTLE OVER 10,000 FOR IT...NO WAY! THEN SEPTEMBER CAME AROUND FOR INSPECTION AND I TOLD THEM IT SOUNDS LOUD COULD YOU TAKE A LOOK AT THE EXHAUST. WELL THEY PASSED THE INSPECTION....I TOOK IT BACK A WEEK LATER AND SAID IT STILL SOUNDS LOUD...WELL YOU NEED A WHOLE NEW EXHAUST! WHY DID YOU PASS IT KNOWING IT NEEDED THIS? I WAS TOLD WELL AT LEAST YOU CAN STILL DRIVE IT. HERE I AM A YEAR LATER FOR ANOTHER INSPECTION AND IT WON'T PASS NOW BECAUSE OF THE EXHAUST...I ASKED ABOUT THE SPEEDOMETER AND THEIR RESPONSE WAS WE WILL LET THAT SLIDE BECAUSE IT'S BEEN A ONGOING PROBLEM SINCE YOU BOUGHT IT. SO IS IT OK FOR THEM TO BE DOING THIS TO ME? NO SPEEDOMETER...MILES ON IT ARE DEFINITELY NOT RIGHT BECAUSE THEY DON'T MOVE...I HAVE 3 CHILDREN I DRIVE AROUND IN THIS CAR...I HAVE TO DRIVE MY SON TO PITTSBURGH CHILDREN'S HOSPITAL EVERY SO OFTEN. AM I IN THE WRONG OR ARE THEY? I WAS NEVER ASKING FOR ANY MONEY BACK OR A BRAND NEW CAR...I WAS ONLY ASKING FOR THEM TO MAKE IT RIGHT WITH US AND THEY THINK THEY HAVE.

Aug 24, 2018

FOR THE MILLENTH TIME SINCE PURCHASING THIS CAR IN 2014 IT FAILED TO START AGAIN!!! I HAVE HAD EVER MECHANIC UNDER THE SUN CHECK ELECTRICAL CONNECTIONS, BATTERIES, STARTERS, ALTERNATORS, FUSES ETC. THEY FIND NOTHING WRONG BUT THE CAR CONTINUES TO SIMPLEY NOT START. I'VE READ A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR. DID ANYONE EVER FIGURE OUT WHY AND WHAT DODGE IS DOING ABOUT IT? SOMETIMES IT HAPPENS WHEN MY CAR IS PARKED ANGLED. SOMETIMES ON FLAT PAVEMENT. I GOT STUCK WITH MY NEWBORN DAUGHTER SHORTLY AFTER I PURCHASED THE CAR AND WENT BACK TO DEPAULA DEALER I PURCHASED IT FROM IN ALBANY NY AND THEY APOLOGIZED AND SAID THEY CHECKED EVERYTHING AND NOTHING IS WRONG WITH THE CAR. I'M SCARED TO BE STUCK WITH MY KIDS SOMEWHERE AND HONESTLY TIRED OF SENDING IT TO THE MECHANIC ONLY TO HEAR THEY CAN'T FIND ANYTHING WRONG. ANY IDEAS OR DIRECTIONS TO GIVE THE MECHANIC WOULD BE GREAT. DOES DODGE ACTUALLY HAVE THE ANSWER AND JUST DON'T WANT TO ISSUE A RECALL. I DON'T CARE IF I HAVE TO PAY TO GET IT FIXED. I JUST WANT TO KNOW WHAT NEEDS TO BE FIXED!!! THANK YOU

Mileage: 120,000

Aug 24, 2018

I'VE HAD NOTHING BUT PROBLEMS WITH MY DODGE JOURNEY MY RPM RAMP UP TO 4-5 WHENEVER I ATTEMPT TO GO 40-45MPH THE CHECK ENGINE LIGHT IS ON. I TOOK IT TO BUTTON DODGE AND THEY FIXED SOMETHING THAT HAS TO DO WITH MY TRANSMISSION. LESS THEN A MONTH LATER IT STARTS DOING IT AGAIN. SO CAN YOU GIVE ME SOME ADVICE ON WHY. ALSO MY LOCKS AND WINDOWS AND TURN SIGNAL DON'T WORK RIGHT.

Mileage: 128,000

Aug 8, 2018

FAULTY TIPM . CAR STARTS INTERMITTENTLY. DEALERSHIPS AND ALL MECHANICS ARE UNABLE TO RESOLVE. THERE ARE DODGE FORUMS EVERYWHERE COMPLAINING ABOUT THIS PROBLEM WHY WONT DODGE RECALL IT ALREADY? MY ANTITHEFT LIGHT COMES ON AND DISABLES THE CAR. WHEN TRYING TO START THE CAR, SOME DAYS IT STARTS AND SOME DAYS IT DOESN'T. NO ERROR CODES COMING UP. THE DEALERSHIP HAS REPLACED BATTERY, ALTERNATOR, NEUTRAL SAFETY SWITCH, AND STARTER.

Jul 29, 2018

CAR WILL NOT START AT TIMES, HAVE TO LET SIT FOR ABOUT AN HOUR BEFORE IT WILL START. HAVE BEEN HAVING ISSUE FOR MONTHS. CHANGED BATTERY BUT THAT HAS NOT HELPED. I HAVE POWER TO THE CAR BUT THE ENGINE WILL NOT TURN OVER. SENSOR IN STEERING WHEEL FOR AIRBAG IS ALSO LOOSE, LIGHT COMES ON AND OFF

Mileage: 117,000

Jul 24, 2018

CAR WILL NOT START, ONLY CLICKS. SOUNDS COME FROM THE STEREO. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR ABOUT 5 YEARS (I BOUGHT THE CAR NEW IN DECEMBER 2009). I HAVE REPLACED THE BATTERY TWICE. THIS PROBLEM HAS GOTTEN WORSE, AS IT HAPPENED YESTERDAY AND AGAIN TODAY. IT JUMPS EASILY.

Mileage: 105,000

Jul 15, 2018

REAR PARKING, BACKUP AND LICENSED PLATE LIGHTS STOP WORKING DUE TO WIRES BROKEN INSIDE THE HARNESS COMING FROM VEHICLE TO REAR DOOR, ALL THE WIRES WERE BROKEN INSIDE THE WIRE LOOM AT TOP OF THE REAR DOOR TO THE VEHICLE, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, THE WIRES BREAK DEPENDING HOW MANY TIMES THE REAR DOOR IS OPEN/CLOSE. STRANDED CABLE WIRES USE IN THIS PLACE ARE BAD QUALITY, LIKE 7 WIRES INSIDE THE CABLE.

Mileage: 130,000

Jun 28, 2018

CAR EXPERIENCES INTERMITTENT IGNITION FAILURE. WHILE STATIONARY WITH KEY IN IGNITION, IT WILL CLICK BUT NOT START. WE HAVE REPLACED THE BATTERY, ALTERNATOR, AND STARTER BUT IT CONTINUES TO HAVE ISSUES STARTING OVER THE PAST 3 MONTHS. SOMETIMES IT WILL START FINE, BUT OTHER TIMES IT TAKES SEVERAL TRIES OVER A PERIOD OF 30 MINUTES. THE MECHANICS CANNOT FIND THE SOLUTION TO THIS PROBLEM EVEN WHEN ABLE TO DUPLICATE THE ISSUE.

Mileage: 123,000

Jun 9, 2018

DRIVERS SIDE AIRBAG CONECTOR BURNED OUT CAUSING AIRBAG TO ERROR AND NOT DEPLOY. AIRBAG LIGHT ACTIVATED WHILE PARKED.

Mileage: 112,799

Jun 7, 2018

THE CAR SOMETIME DOES NOT START AFTER TURNING OFF ENGINE. IN ORDER TO RESTART I HAVE TO PUT MY FOOT ON THE BRAKE PEDAL, TURN KEY TO RUN WITH OUT STARTING, THEN SHIFT LEVER TO NEUTRAL, THEN TURN KEY TO CRANK MOTOR TO START. MOST OF THE TIMES THE CAR STARTS AS NORMAL, BUT SOMETIMES I HAVE TO PUT CAR IN NEUTRAL TO START MOTOR. MOVING THE SHIFT LEVER AROUND SEEMS TO DO THE TRICK.

Jun 3, 2018

DO SOMETHING THIS HAS BEEN A SAFETY AND INCONVENIENCE PROBLEM FOR YEARS IT IS ALL OVER THE INTERNET AND YOU HAVE RECEIVED MANY COMPLAINTS

Mileage: 2,000

May 20, 2018

VEHICLE WILL NOT START. REPLACED BATTERY, REPLACED STARTER, REPLACED RELAYS AND FUSES, CLEANED CONNECTIONS. 100'S OF REPORTS WITH THIS PROBLEM ALL OVER THE INTERNET. PUTTING THE CAR IN NEUTRAL DOES NOT HELP.

Mileage: 70,000

May 16, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Apr 24, 2018

MASTER WINDOW SWITCH QUIT WORKING, BOUGHT A NEW SWITCH THAT DIDNT FIX IT AND SO I DID SOME RESEARCH AND SEE THERE WAS A RECALL ON THESE VEHICLES FOR THE COPYRIGHT 2011, CHRYSLER GROUP LLC, ALL RIGHTS RESERVED FEBRUARY 2011 DEALER SERVICE INSTRUCTIONS FOR: SAFETY RECALL K07 FRONT DOOR WIRING HARNESSES 2009 (JC) DODGE JOURNEY NOTE: THIS RECALL APPLIES ONLY TO THE ABOVE VEHICLES BUILT FROM NOVEMBER 01, 2007 THROUGH NOVEMBER 07, 2008 (MDH 110122 THROUGH 110723) WHICH ALSO EFFECTS MY LIGHTING AND POSSIBLY AIRBAGS . I HAVE CHILDREN THAT'S NOT ACCEPTABLE .

Mileage: 100,000

Apr 3, 2018

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PROBLEMS AND REIMBURSEMENT ISSUES. *SMD *CN

Mar 28, 2018

HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?

Mileage: 9,700

Mar 26, 2018

AFTER BUYING THE CAR FROM THE DEALER WE DROVE HOME AND STOPPED TO GET GAS. THE CAR WOULD NOT START. FINALLY AFTER LOCKING AND UNLOCKING THE DOORS IT STARTED. SINCE THEN EVERY DAY I DRIVE IT I CONTINUALLY HAVE ISSUES WITH IT STARTING. ONCE WHILE DRIVING DOWN THE ROAD IT SHUT OFF AND STOPPED. ALMOST CAUSED AN ACCIDENT. NOW I CAN NOT EVEN GET IT STARTED. I HAVE A BABY AND RHOUGHT THIS WOULD BE A PERFECT VECHILE. I CAN NIT TRUST IT FOR THE SAFETY OF MY CHILD AND MYSELF. I CAN NOT BE STRANDED IN THE ARKANSAS HEAT WITH A VECHILE THAT REPEATEDLY HAS ISSUES WITH STARTING OR KEEP RUNNING WHILE DRIVING. I HAVE HAD IT CHECKED AND NO ONE XAN FIND AN ISSUE WITH THE CAR. VERY CONCERNED WITH SAFETY OF CAR. VERY DISAPPOINTED.

Mileage: 5

Mar 10, 2018

WHILE DRIVING AT 65 MPH ON A HIGHWAY THE HORN STARTED BLOWING ALL BY ITSELF. THE RADIO VOLUME ALSO DECREASED BY ITSELF. THIS CONTINUED INTERMITTENTLY FOR APPROX 30 MINUTES.

Mileage: 50,100

Feb 16, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

Feb 5, 2018

THE CAR COMPLETELY SHUT OFF GOING DOWN THE ROAD AND EVERYTHING ELECTRICAL WENT CRAZY AND THE HORN WOULDN'T STOP BLARING. I COULDN'T PULL OVER OR ANYTHING BECAUSE MY STEERING AND MY BRAKES WENT OUT. THE CAR FINALLY TURNED BACK ON BY ITSELF AND NOW THE WINDOW WIPERS, BLINKERS, AND DOOR LOCKS DO NOT WORK.

Mileage: 123,000

Jan 23, 2018

FOR THE 2ND TIME SINCE I PURCHASED THIS CAR 2 YEARS AGO, I HAVE LOST POWER STEERING AND HAD TO PAY TO REPLACE IT. THIS CAR HAS BEEN A LEMON SINCE I PURCHASED IT. FIRST THE HEAD GASKET BLEW, THEN I HAD TO REPLACE THE RADIATOR, THEN THE IGNITION SWITCH, NOW POWER STEERING TWICE. THIS CAR IS NOTHING BUT A MONEY PIT. I TELL EVERYONE I KNOW TO STAY AWAY FROM DODGE

Mileage: 120,000

Jan 17, 2018

ISSUES I HAVE HAD SO FAR: 'CAR WAS ON AND RUNNING, IN PARK, COULDN'T MOVE IT FROM PARK TO DRIVE. HAD TO TURN CAR OFF AND BACK ON TO 'RESTART' THE MAIN COMPUTER THAT CONTROLS ALL THAT 'THE HEADLIGHTS, VISOR MIRROR LIGHTS, DASHBOARD MAIN LIGHT FLICKERED WORSE THAN ANY OTHER TIMES (THIS HAPPENS MOST FREQUENTLY) 'THE FOLLOWING DASHBOARD LIGHTS WOULD LIGHT UP LIKE A CHRISTMAS TREE: BRAKE, EAP BAS, ABS AND THE ONE THAT SHOWS SLIPPERY CONDITIONS 'ODOMETER WOULD GO FROM 0 TO 100 AND BACK AND FORTH LIKE IT WAS POSSESSED MANY, MANY TIMES 'DINGS AND WHATEVER NOISE IS MADE WHEN ALL THE ABOVE DASHBOARD LIGHTS FLICKERED ON AND OFF 'RANDOM LOCK/UNLOCK OF DOORS 'RADIO WOULD RANDOMLY SHUT OFF AND COME BACK ON * HAD TO BE JUMP STARTED 3 TIMES AS MY 13 MONTH BATTERY WAS DRAINED TO NOTHING TOOK TO LOCAL DODGE DEALER, ALL THEY DID WAS REPLACE MY 13 MON. OLD BATTERY AND IGNITION FUSES AND SENT ME ON MY WAY WITHOUT THE ISSUE BEING FIXED. ALL THE ABOVE HAS HAPPENED IN MOTION OR STATIONARY EXCEPT TRYING TO MOVE FROM PARK TO DRIVE WAS STATIONARY. I POSTED VIDEO OF THIS ON MY YOUTUBE CHANNEL (HTTPS://WWW.YOUTUBE.COM/WATCH?V=MKQQ1YM7SHU) I STRONGLY FEEL THIS IS A FAULTY TIPM REFERENCES THAT HAVE SAME ISSUE AS I DO: HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING.HTML HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING-3.HTML HTTPS://WWW.CHRYSLER.COM/WEBSELFSERVICE/FCANORTH/VININPUTFORM.JSP I ALSO CONTACT AN ONLINE MOPAR REPRESENTATIVE ON THIS ISSUE AND ALL THEY SAID WAS 'SINCE MY VEHICLE IS OVER THE 36,000 FACTORY WARRANTY, IT DOES NOT MATTER WHO OWNS THE VEHICLE. IF THERE IS A COMMON ISSUE DUE TO A DEFECT AND NOT SOME EXTERNAL SOURCES. I WOULD RECOMMEND KEEPING YOUR RECEIPTS IF THIS EVER DOES BECOME THE CASE WE WILL SEND OUT A LETTER AND YOU CAN SUBMIT FOR REIMBURSEMENT.' SO BASICALLY I AM SCREWED!

Mileage: 127,800

Dec 16, 2017

THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.

Dec 8, 2017

THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).

Mileage: 156,600

Nov 23, 2017

HAVE LOST MOST CONTROLS FROM DRIVERS DOOR SWITCH, ONLY THING THAT WORKS IS REAR WINDOWS. ALL OTHER 3 DOORS WORK FINE INDEPENDENTLY. VEHICLE HAD THE K07 RECALL DONE IN FEB 2011. SINCE THEN, THERE WAS INTERMITTENT AUTO/UP-DOWN ON BOTH FRONT DOORS. NOW I HAVE LOST FUNCTION AS MENTIONED BEFORE. THE VEHICLE HAS BEEN AT LOCAL DODGE/CHRYSLER DEALERSHIP SINCE 14 NOVEMBER FOR DIAGNOSIS AND REPAIR. THEY CANT FIGURE OUR PROBLEM. CHRYSLER CORPORATION WAS CONTACTED BY ME FOR ASSISTANCE ON 19 NOV. AS OF THIS MESSAGE, STILL NO FINAL DIAGNOSIS AND REPAIR. ALL THEY DO IS KEEP CHANGING PARTS AS DIRECTED BY CHRYSLER. WE ARE EXTREMELY FRUSTRATED WITH THIS SITUATION AND MY GUT FEELINGS TELL ME THERE IS A FAILURE WITH THE K07 RECALL AND/OR KEY FOB RECALL NUMBER R03. ALL THESE COMPONENTS ARE RELATED ELECTRONICALLY. SINCERELY THINK ITS TIME FOR THE NHTSA TO RELOOK THESE 2 RECALLS WITH CHRYSLER CORPORATION. *TR

Mileage: 92,000

Oct 31, 2017

DRIVERS SIDE DOOR WINDOW SWITCH FOR FRONT WINDOWS, DOOR LOCKS AND MIRROR CONTROLS DOES NOT WORK, ONLY BACK WINDOWS ROLL UP AND DOWN, GOOGLED THIS ISSUE AND SEEMS THAT THIS IS A COMMON PROBLEM WITH THE JOURNEYS

Mileage: 95,000

Oct 29, 2017

CAR CUTS OFF WHILE IN MOTION. THIS IS AN ISSUE THAT MANY OWNERS HAVE HAD. DEALERSHIPS SAY IT WAS "RELEASED TOO EARLY AND IT HAS A LOT OF BUGS IN THE SYSTEM" I HAVE HAD MY KIDS IN THE CAR EVERY TIME THIS HAS HAPPENED!!! WAS ALMOST IN A WRECK THIS TIME AT MY DAUGHTER'S SCHOOL. ALSO, CAR WILL NOT START SOMETIMES UNLESS I PUT IT IN GEAR AND "TRICK" IT. I HAVE REPLACED THE STARTER NUMEROUS TIMES THINKING THAT WAS IT....HAS CUT OFF WHEN ON THE HIGHWAY, RESIDENTIAL STREET, PARKING LOTS, IN MOTION AND STATIONARY...HAPPENS OFTEN.

Oct 15, 2017

TAKATA RECALL. WHEN DRIVING DOWN THE WHEN GOING TO SLOW DOWN THE DODGE JOURNEY WILL STALL OUT. EVERYTHING WILL JUST SHUT OFF AND SOMETIMES WILL HAVE A HARD TIME STARTING BACK UP.

Mileage: 152,000

Oct 11, 2017

FRONT PASSENGER "NO SEAT BELT" LIGHT DOES NOT COME ON WHEN SEAT OCCUPIED. LIGHT WILL COME ON WHEN SEAT IS UNOCCUPIED. PASSENGER SIDE FRONT DOOR AND NOW REAR DOOR NO LONGER OPERATES ELECTRICALLY. REAR PASSENGER WILL WILL NOT OPEN MANUALLY INTERIOR OR EXTERIOR.

Mileage: 66,500

Oct 10, 2017

EVERY FOUR ROTATIONS OF THE IGNITION RESULTS IN MY VEHICLE BEING UNABLE TO START. I GET 3 CLICKS WITH NO START. THE VEHICLE IS STATIONARY AT THE TIME OF AFFECT. I HAVE BEEN RENDERED STRANDED AT DOCTOR'S OFFICES DUE TO THIS ISSUE. DODGE REFUSES TO LOOK AT IT OR ACKNOWLEDGE THERE ARE ISSUES. EVERY TIME I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP, THEY WANT $125 JUST TO DIAGNOSE THE ISSUE.

Mileage: 51,000

Oct 9, 2017

BATTERY HAS DIED MULTIPLE TIMES WITHIN MONTHS OF REPLACING.

Mileage: 108,000

Sep 25, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. DURING AN OIL CHANGE AT GLENBROOK HYUNDAI (4801 COLDWATER, RD, FT. WAYNE, IN, 260-484-9531) THE TECHNICIAN NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS: NHTSA CAMPAIGN NUMBERS: 16V047000 (AIR BAGS) AND 14V37300 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT WAS REFERRED BACK TO THE DEALER WHERE THE RECALLS WERE REPAIRED; HOWEVER, THE AIR BAG INDICATOR REMAINED ILLUMINATED AFTER THE REPAIRS. THE TECHNICIAN RECOMMENDED DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE AIR BAG ISSUE. THE CONTACT DID NOT WANT TO BE RESPONSIBLE FOR THE DIAGNOSTIC TEST FEE; THEREFORE, THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

Sep 7, 2017

DODGE HAS NEVER SOLVED THE NO START PROBLEM THE DODGE JOURNEY HAS HAD. WE AND ALL THE OTHER OWNERS ARE UPSET THAT WE ARE SPENDING OUR MONEY ON TRYING TO FIX IT AND DODGE ISN'T. DODGE SAID THAT THEY WILL ONLY DO SOMETHING IF A RECALL IS ISSUED BY YOU PLEASE HELP US . NOT EVERYONE CAN AFFORD A NEW CAR WITH TODAY'S PRICES. IF YOU LOOK UP THE INTERNET AT ALL THE COMPLAINTS FROM OWNERS WITH SAME ISSUES THANK YOU

Mileage: 500

Aug 29, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT A FAILURE OCCURRED BETWEEN THE KEY FOB AND THE IGNITION SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 172,441.

Mileage: 172,441

Aug 27, 2017

THE CAR POWER WILL FLUCTUATE WITH THE RPM GOING UP AND DOWN WHEN TRYING TO ACCELERATE. NEW TRHOTTLE BODY WITH TPS SENSOR, INTAKE AIR SENSOR AND GAS PEDAL SENSORS WERE REPLACED AND STILL HAVING THE SAME ISSUE. THE ENGINE PROBLEM LIGHT IS ON ALSO THE ELECTRIC THROTTLE CONTROL SYSTEM LIGHT IS ON. THE VEHICLE HAS ONLY 83000 MILES. ACTIVE CODES ARE P0642, P2138, P0335 & P0113. THE CAR IS DANGEROUS TO DRIVE DUE TO SPEED FLUCTUATION.

Mileage: 83,000

Aug 4, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD SEVERAL DEFECTS AND FAILED TO START ON SEVERAL OCCASIONS. AS A RESULT, THE CONTACT HAD TO LEAVE THE VEHICLE UNATTENDED FOR A DAY AND THEN GO BACK AND RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. ON SEVERAL OCCASIONS, THE AIR BAG, CHECK ENGINE, TRACTION CONTROL, ESP, AND SECURITY INDICATORS ILLUMINATED OFF AND ON. ALSO, ON SEVERAL OCCASIONS, THE GEAR SHIFTER FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO MONKEN DODGE CHRYSLER JEEP RAM NISSAN (LOCATED AT 1739 W MCCORD ST, CENTRAILIA, IL 62801 (618) 545-5100) WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KING CITY CHRYSLER CENTER (LOCATED AT BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT ANOTHER MECHANIC SUGGESTED TO HAVE THE PCM REBUILT TO SAVE MONEY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. THE VIN WAS UNAVAILABLE.

Mileage: 158,000

Aug 1, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE PCM INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE AND IT WAS DIAGNOSED THAT THE PCM CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Jul 27, 2017

APPROXIMATELY ONE MONTH AFTER PURCHASE, THE VEHICLE WOULD NOT CRANK ONE MORNING. I HAD TO CALL SOMEONE TO JUMP THE VEHICLE OFF. VEHICLE CRANKED AND RAN WITHOUT INCIDENT FOR APPROXIMATELY TWO DAYS. THIRD MORNING, IT HAD TO BE JUMPED AGAIN. HAD THE BATTERY AND ALTERNATOR CHECKED. MECHANIC SAID THE BATTERY WAS NOT A HEAVY ENOUGH BATTERY. SO, I BOUGHT A NEW BATTERY. APPROXIMATELY 3 WEEKS LATER, SAME SCENARIO. HAVE CONTACTED THE DEALERSHIP THAT SOLD ME THE CAR, DODGE, AND EVEN CHECKED ONLINE. DEALER AND DODGE CLAIM THAT NO COMPLAINTS OF THIS NATURE HAVE BEEN MADE. HOWEVER, MY ONLINE SEARCH TURNED UP SEVERAL OWNERS THAT HAVE/ARE EXPERIENCING THE SAME PROBLEM. THERE IS A PROBLEM IN THE ELECTRICAL SYSTEM SOMEWHERE OR THE BATTERY WOULDN'T BE DRAINING OVERNIGHT, EVEN AFTER THE VEHICLE IS USED LONG ENOUGH FOR THE BATTERY TO STAY CHARGED BY THE VEHICLE'S CHARGING SYSTEM. SOMETIMES THE BATTERY DRAINS AFTER SITTING ONLY A COUPLE OF HOURS.

Jul 21, 2017

MY 2009 DODGE JOURNEY WILL NOT SHUT OFF WHEN YOU TAKE THE KEY OUT. THE WINDOWS WILL NOT GO UP AND DOWN. I BROUGHT INTO A DODGE DEALERSHIP AND HAD THE RECALL ON THE IGNITION SWITCH AND THE WIRING HARNESS IN THE DRIVER DOOR REPLACED. MY CAR STILL WILL NOT SHUT OFF AND WINDOWS STILL DON'T WORK BUT NOW WON'T GO INTO GEAR AFTER DEALER REPAIRED. I TOOK IT TO A SECOND DEALER AND NOW AFTER 3 WEEK THEY ARE SAYING I NEED A TIPM FOR $1700. BUT THEY DON'T KNOW IF THAT WILL FIX THE PROBLEM? PLUS NOW THE CAR WILL NOT START. MY CAR IS IN WORSE SHAPE THEN WHEN I BROUGHT IT INTO THE DEALERSHIP TO REPAIR? I CALLED THE CORPORATE OFFICE AND THEY ARE NOT WILLING TO DO ANYTHING.

Mileage: 130,000

Jul 20, 2017

I HAVE THE STARTING ISSUE LIKE OTHERS. THE ENGINE DOES NOT START. SOMETIMES IT STARTS BY ITSELF AFTER A WHILE, SOMETIMES I HAVE TO PUT THE GEAR IN N/D AND BACK TO P AND TRY. IN ADDITION, SOMETIMES THE WINDOWS GO UP AND DOWN BY THEMSELVES! I HAVE SEEN MANY PEOPLE HAVE THE SAME ISSUE WITH THIS MODEL. PLEASE INVESTIGATE IT AND MAKE IT AS A RECALL!

Mileage: 37,000

Jul 17, 2017

DODGE JOURNEY 2009 - HAS TROUBLE STARTING. ORIGINALLY STARTED OCCASIONALLY, NOW MORE FREQUENT. TURNS OVER SOMETIMES USING SPARE KEY OR TURNING OVER ORIGINAL KEY. NOW COMPLETE STALL. CLICKING NOISE BUT NOT STARTING.

Mileage: 137,000

Jul 17, 2017

I AM NOT ABLE TO OPEN ANY DOORS EXCEPT THE DRIVER DOOR. THE TRUNK WILL NOT OPEN AND DODGE DID NOT BUILD A MANUAL KEY ENTRY FOR THIS MODEL. ALSO I HAVE A STARTING PROBLEM THE CAR STALLS AND WON'T START UNLESS I PUT IT IN NEUTRAL OR JIGGLE THE GEAR UP INTO DRIVE AND BACK INTO PARK. THE CAR TURNS VERY SLOWLY WHEN MAKING LEFT HAND TURNS AND THE ENGINE REVS UP SOMETIMES WHEN IT'S TRYING TO PICK SPEED BACK UP AFTER A TURN. THE DEALER TOLD US IT WAS THE BATTERY AND WE HAD THEM INSTALL A NEW ONE BUT THE ISSUE IS STILL THERE. I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. CUSTOMERS GETTING THEIR BATTER, STARTERS ALL THE RECALLS UPDATED BECAUSE THEY WERE TOLD THOSE WERE THE ISSUES BUT WAS NOT AS THEIR ISSUE STILL EXISTED AS DO MINE. I DON'T WANT TO SPEND A FORTUNE AT THE DEALER UNTIL THEY FIND WHAT THE PROBLEM IS. THE MANUFACTURER SHOULD KNOW WHAT THE PROBLEM IS FROM ALL THE COMPLAINTS BEING THE SAME. I EMAILED THEM FOR SUGGESTIONS OF WHAT THEY THINK IT MAY BE AND THEY JUST SAID TAKE IT TO THE DEALERSHIP.

Jul 5, 2017

I HAVE A 2009 DODGE JOURNEY THAT PERIODICALLY WILL NOT START. ALTERNATOR, STARTER, AND BATTERY ALL FINE. I HAVE BEEN READING THAT IT MAY BE A PROBLEM WITH THE NEUTRAL SAFETY SWITCH AND I AM APPARENTLY NOT THE ONLY PERSON THIS IS HAPPENING TOO. THIS LEFT ME STRANDED ON 7/1/17 AND 7/3/17. PLEASE ADDRESS THIS ISSUE!

Mileage: 80,000

Jun 25, 2017

MY DODGE JOURNEY HAS RUN GREAT FOR A FEW YEARS NOW IT IS HAVING A HARD TIME STARTING. I HAVE ALREADY REPLACED THE BATTERY AND SEVERAL FUSES WITH NO LUCK. IT ALSO SEEMS TO LOOSE POWER AND HAVE A LOUD TAPPING NOISE IN THE ENGINE COMPARTMENT WHEN IT IS COLD. I HAVE TAKEN IN THE CAR TO MY MECHANIC TO GET THE TAPPING CHECKED WE CHANGE OIL (EVEN WHEN IT DOES NOT NEED IT) AND THE NOISE WILL GO A WAY. SO IN A SUMMARY, I AHVE A NO STARTING, PHANTOM TAPPING NOISE DODGE JOIRNEY.

Jun 18, 2017

CAR FREQUENTLY DOESN'T START FOR LONG PERIODS OF TIME! NEXT TIME I GET IT STARTED, I'M TAKING IT TO A DODGE DEALERSHIP TO HAVE IT FIXED ONCE AND FOR ALL (I THINK)! BUT THE INTERNET IS FULL OF COMPLAINTS ABOUT THIS PROBLEM MAINLY FOR THE 2009 AND 2010 MODELS! THEY HAVEN'T PINPOINTED EXACTLY WHERE THAT PROBLEM EXISTS BECAUSE THE INTEGRITY OF THE WHOLE ELECTRICAL AND STARTING SYSTEM IN THESE MODELS IS UNDER QUESTION! UNRELIABLE STARTING SYSTEMS COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH IN THE WINTER, OUT IN THE COUNTRY, WHEN IT'S -35 C!

Mileage: 120,000

Jun 2, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER IN THE IGNITION TO START THE VEHICLE. THE CONTACT CONSTANTLY HAD TO MANEUVER THE KEY TO GET THE VEHICLE TO START AND, AT TIMES, WAS UNABLE TO START THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

May 5, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTING SUDDENLY FLASHED OFF AND ON AND THE VEHICLE'S SPEED DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V528000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

Apr 25, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

Apr 17, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE FAILURE OCCURRED WITHOUT WARNING. AFTER APPLYING THE EMERGENCY BRAKE, THE VEHICLE WAS ABLE TO BE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD AN INTERNAL FAILURE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Mileage: 112,000

Feb 28, 2017 Fire

I PURCHASED MY DODGE JOURNEY SXT 09-22-2016. ON FEBRUARY 3, 2017, I DROVE ABOUT 5 MILES (TO MY DAUGHTER'S SCHOOL THEN TO MY PLACE OF EMPLOYMENT). I TURNED OFF MY VEHICLE, BEGAN TO EXIT THE CAR AND NOTICED IT HAD LIGHT SMOKE COMING FROM IT. IT BOTHERED ME SEEING THERE WAS NOT REASON (I.E. WASTED FLUIDS) AND I JUST PURCHASED THE VEHICLE. I CALLED MY SOMEONE TO INQUIRE FROM THEM ABOUT THE SMOKE, AND THE NEXT THING I KNOW, PEOPLE ARE YELLING AT ME TO GET OUT OF THE CAR!!! MY SIDE OF THE CAR WAS ON FIRE (UNDER THE HOOD). THE CAR WAS STATIONARY IN A PRIVATE PARKING LOT. THE ENGINE WAS NOT RUNNING. IN FACT, IF IF MY CAR DOOR WASN'T OPEN, I WOULD NOT BE TYPING THIS NOTICE.

Feb 21, 2017

THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. MY WINDSHIELD WIPERS COME ON BY THEMSELVES AND WILL NOT TURN OFF, HAD TO REMOVE FUSE. AS I WAS DRIVING HOME FROM WORK THEY CAME ON AND WOULDN'T TURN OFF. THEN THE TURN SIGNALS, HEADLIGHTS, AND DASHBOARD LIGHTS STOPPED WORKING. THIS CAR HAS A MIND OF ITS OWN AND THESE WORK WHEN THEY FEEL LIKE IT; MEANING THEY COME AND GO, WORKING ONE SECOND THEN NOT THE NEXT, THEN WORKING AGAIN....USUALLY THEY DON'T WORK AND STOP FOR A LONG PERIOD OF TIME THEN EVENTUALLY WORK AGAIN LIKE NOTHING HAPPENED. THIS TIME I'M NOT SO SURE HOW LONG IT IS GOING TO GO ON BECAUSE IT IS WORSE AND ONGOING. I AM FINDING JUST HOW DANGEROUS IT IS NOT TO BE ABLE TO USE TURN SIGNALS, ETC. I AM UNABLE TO DRIVE TO WORK NOW BECAUSE OF THE HEADLIGHTS! AND NOW THE RAIN IS COMING IN AND I AM NOT GOING TO BE ABLE TO DRIVE WITHOUT HEADLIGHTS OR WIPERS. THERE SHOULD BE A RECALL ON THIS - THERE ARE SOOO MANY COMPLAINTS! IF SOMETHING HAPPENS TO ME OR MY CHILDREN OR GRANDCHILDREN THERE WILL BE A LAWSUIT FILED AS THERE IS NO REASON FOR THIS NOT TO BE RECALLED WITH ALL THE COMPLAINTS AND DANGER IT ENTAILS. COMPLAINTS I HAVE READ ARE ABOUT AIR BAGS NOT DEPLOYING, CARS STALLING IN THE MIDDLE OF DRIVING DOWN THE ROAD, ETC. THIS IS TOTALLY ABSURD!!!!! AND AS BAD AS MY CAR IS GETTING THESE PROBLEMS WON'T BE FAR BEHIND. I DO NOT HAVE THE MONEY TO DOLE OUT FOR THIS BEING A SINGLE MOM AS IT IS A COSTLY FIX, WHICH IS EXACTLY WHY THEY REFUSE TO RECALL I AM SURE!!

Mileage: 89,100

Feb 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS GIVEN AN APPOINTMENT BY THE DEALER WHILE SHE WAS OUT OF TOWN. THE CONTACT STATED THAT SHE WAS UNABLE TO KEEP THE APPOINTMENT AND, WHEN SHE CAME BACK, THE IGNITION KEY DID NOT WORK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Jan 10, 2017

2009 DODGE JOURNEY - TOTAL INTERGRATED POWER MODULE ( FUSE BOX) WENT IN DEFECT MODE. IT IS LOCATED UNDER THE CAR HOOD NEAR FRONT DRIVER SIDE FENDER. THINK OF THE TIPM LIKE A COMMAND CENTER FOR ALL THE ELECTRICAL FUNCTIONS OF YOUR CAR. WANT TO TURN ON YOUR WIPERS? THAT HAS TO GO THROUGH THE TIPM. NEED THE FUEL PUMP TO TURN ON AFTER YOU TURN THE KEY? YOU'LL HAVE TO RUN IT THROUGH TIPM FIRST. MY CAR ENGINE TURNED OFF WHILE ON MY STREET ROAD. I HAD TO MANUALLY TURN OFF ROAD. THERE WAS NO TRAFFIC AT THE TIME. WHEN I RESTARTED CAR WINDSHIELD WIPERS WENT ON WOULD NOT TURN OFF. LOW BEAM LIGHTS WOULD NOT GO OFF. NO CLUSTER LIGHTS ( FUEL GAUGE, SPEEDOMETER, BATTERY, TEMP GAUGE, SPEED GAUGE, DIGITAL READOUTS ETC) NO HEAT OR AC POWER, NO BLINKERS. NO EMERGENCY LIGHTS, NO AC POWER CONVERTER. I COULD DRIVE CAR BUT HAD NO GAUGES THAT WORKED THAT LEFT ME IN THE BLIND. THE FOLLOWING WORKED NORMAL: BRAKE LIGHTS, RADIO AND ELECTRIC WINDOWS. HAD AUTO MECHANIC SCAN IT AND FOUND TIPM WAS DEFECTED. THIS IS DANGEROUS EVERYONE BECAUSE IF THE TIPM JUST DECIDES TO GO DEFECT YOUR CAR WILL AUTOMATICALLY STOP AND YOU WILL LOSE CONTROL OF YOUR CONTROL BECAUSE THE TIPM SHUTS IT DOWN. I WAS LUCKY AND JUST COASTED OFF THE ROAD, BUT IF ONE IS ON THE ROAD AND HEAVY TRAFFIC YOU WILL CRASH AND YOU AND EVERY ONE'S LIFE, HEALTH AND WELL BEING IS LETHALLY IN DANGER ( DEATH) THIS DODGE JOURNEY DUE TO THIS DEFECT MUST BE RECALLED BEFORE SOMEONE DIES. DOES IT TAKE DEATH FOR A RECALL? IS IT GOING TO TAKE A DEATH AND GROUP LAW SUIT? THE TIPM IS DEFECTIVE AND MUST BE RECALLED ON 2009 DODGE JOURNEYS AND ALL OTHER AFTER THAT YEAR. THE TIPM IS DEFECTIVE. RECALL OR GROUP LAW SUIT ?

Mileage: 50,000

Jan 1, 2017

CAR HAS BEEN RANDOMLY NOT STARTING, MOST TIMES IT WILL START IN NEUTRAL, HAVE HAD CAR IN SHOP REPEATEDLY, CAN'T FIND REASON, PROBLEM IS INTERMITTENT, IGNITION RECALL WAS DONE JUST PRIOR TO START ING ISUES BEGINNING BUT I WAS TOLD BY DEALERT IT WAS NOT A RELATED ISSUE HAD STARTER REPLACED IN JUNE, THEN HAD NEW BATTERY PUT IN, TOOK CAR INTO DEALER IN NOV FOR DRIVERS SIDE AIRBAG SQUIB THAT HAD TO BE REPLACED BY BY DEALER. SINCE THAT REPAIR CAR CAR HAS DRAINED BATTERY 4 TIMES. FIRST TIME COULD NOT GET IT JUMPED PUT TRICKLE CHARGER ON IT FOR ABOUT 2 HOURS STARTED RIGHT UP, IT DIED AGAIN CHARGED IT DROVE IT AROUND NEVER SHUTTING IT OFF ANYWHERE TOOK IT TO MECHANIC, STARTER WAS GOOD BATTERY WAS GOOD BUT LOW, SO IT WAS WARRANTED OUT WITH BRAND NEW ONE. CAR WAS FINE FOR 4 DAYS. DID NOT DRIVE IT FOR 2 DAYS, NOW IT WILL NOT START, AND WHEN I PUT BATTERY CHARGER ON IT, IT CLICKS AND CHATTERS AND TRIES TO START ON ITS OWN WITHOUT THE KEY IN THE IGNITION. IT IS NEW YEARS DAY SO NOTHING IS OPEN.

Mileage: 157,000

Dec 6, 2016

MY 2009 DODGE SE JOURNEY HAS HAD SEVERAL PROBLEMS INCLUDING SOME UNDER OPEN RECALL,ELECTRICAL RECALL. HOWEVER MY BRAKES ARE VERY BAD,ABS LIGHT AND BRAKE LIGHT FREQUENTLY COME ON AND OFF. THE BRAKES ACT AS IF I HAVE NO BRAKES OR PRESSURE, UNTIL THEY ARE HALF WAY DOWN THEN THEY OVER ENGAGE CAUSING THE VEHICLE TO SUDDENLY STOP OR SIGNIFICANTLY SLOW AT UNSAFE PACE. I HAVE CONTACTED CHRYSLER THERE IS NO RECALL AT THIS TIME. THIS IS AN UNSAFE VEHICLE ALL AROUND AND COMPLETE RECALL SHOULD BE IN EFFECT. THIS PROBLEM HAS OCCURRED SINCE WE PURCHASED THE VEHICLE AND HAS NOT STOPPED.

Dec 5, 2016

"TAKATA RECALL" MY DODGE JOURNEY WAS STATIONARY, I TUNED THE KEY AND MY WINDSHIELD WIPERS CAME ON, THEY WERE IN THE "OFF" POSITION BUT YET THEY ARE GOING BACK AND FOURTH. NONE OF MY LIGHTS EXCEPT THE FRONT AND BACK ARE WORKING, MY DASH IS DIMMED, AND IT SOUNDS LIKE MY CARS IS READY TO STALL. UPON LOOKING ONLINE, I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE, BUT I'M NOT SURE IF IT IS A RECALL...THIS IS A VERY BIG PROBLEM THAT NEEDS TO BE CORRECTED BY CHRYSLER/DODGE! 2009 144,000 MILES

Mileage: 144,000

Nov 16, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR CONDITIONER EMITTED HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SOFTWARE ISSUE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER DID NOT RELEASE THE SOFTWARE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Oct 26, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IT TOOK THE CONTACT FIVE ATTEMPTS TO START THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND REMOVE AND RE-INSERT THE KEY IN THE IGNITION IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE, OCCUPANT RESTRAINT CONTROL MODULE, AND IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,220.

Mileage: 163,220

Oct 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WIRING HARNESS FAILED, THE WIRES PREMATURELY SHORTED, AND THE ELECTRICAL FUNCTION PANEL FAILED TO OPERATE. THE DEALER DIAGNOSED THAT THERE WERE LOOSE AND FRACTURED WIRES, AND THE FRONT DRIVER'S SIDE WIRES AND HARNESS NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

Mileage: 182,000

Sep 29, 2016

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

Mileage: 40,000

Sep 20, 2016

AFTER THE RECALL WORK WAS COMPLETED AND WE RECEIVED NEW KEY FOBS THE CAR WILL RANDOMLY NOT START. WE HAVE TAKEN IT TO OUR MECHANIC REPEATEDLY AND HE HAS NOT BEEN ABLE TO FIND THE ISSUE. HE HAS JUMPSTARTED IT THINKING BATTERY WAS DOWN, APPLIED DIELECTRIC GREASE TO CONNECTIONS, CHECKED IT WITH THE COMPUTER AND COULD FIND NOTHING WRONG. PROBLEM KEEPS RECURRING WITH THE TIME AND NUMBER OF ATTEMPTS INCREASING UNTIL, WE HAVE TO KEEP CAR RUNNING ON SHORT ERRANDS AND PLAN FOR ALTERNATE TRANSPORTATION WHEN WE HAVE TO GO SOMEWHERE DISTANT, IN CASE IT DOES NOT START FOR SEVERAL HOURS. IN ADDITION THE DOOR LOCKS, RANDOMLY FAIL TO LOCK OR UNLOCK WHEN USING KEY FOB, AND ALSO LOCK AND UNLOCK AUTOMATICALLY WHEN DRIVING; WARNING LIGHTS RANDOMLY COME ON AND GO OFF, FOR THINGS LIKE LOW TIRE AND CHECK ENGINE LIGHT BUT WHEN CHECKED OR PUT ON DIAGNOSTIC COMPUTER THERE IS NOTHING WRONG. WARNING LIGHTS COME ON WHEN DRIVING AND STAY ON EVEN AFTER CAR IS PUT ON COMPUTER THEN SHUT OFF ON THEIR OWN SOMETIMES AFTER A FEW HOURS OR DAYS. ALL THESE STARTED AFTER RECALL AND AFTER REACHING 100K MILES, JUST GOT CAR BACK FROM MECHANIC AFTER REPLACING BATTERY LAST WEEK. HE IS NOT SURE WHAT ISSUES IS BUT IS GOING TO REPLACE A CONNECTION WIRE TO SEE IF IT HELPS, BECAUSE COMPUTER SAYS ITS GOOD. I SEE SIMILAR COMPLAINTS SAYING CAR WILL START IN NEUTRAL SOMETIMES AND I WAS TOLD TO TRY IT. IF IT STARTS HE SAID IT MAY BE A SAFETY MODULE, BUT CANNOT GUARANTEE IT IS OR WILL WORK. THIS HAS BEEN HAPPENING FOR NEARLY 2 YEARS WITH NO RESOLUTION. CAR IS OUR ONLY VEHICLE, AND WE FOLLOW ALL MAINTENANCE DIRECTIONS.

Mileage: 148,883

Sep 13, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ESP WARNING INDICATOR REMAINED ILLUMINATED. THE STEERING WHEEL MADE A LOUD NOISE AS IF SOMETHING WAS LOOSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Sep 7, 2016

I HAVE BEEN TO TWO DIFFERENT DEALERSHIPS TO HAVE THIS RECALL REPAIRED AND I AM STILL HAVING THE SAME PROBLEM. MY CAR TAKES SEVERAL TRIES TO START. THE LAST DEALERSHIP GAVE ME NEW KEYS AND SAID THE PROBLEM WAS FIXED BUT IT IS NOT FIXED. THE DEALERSHIP ONLY WANTS TO SELL US A NEW CAR. THIS HAS BEEN GOING ON FOR A YEAR. WE REALLY LIKE DODGE BUT THIS IS UNACCEPTABLE AND VERY DISAPPOINTING. WE WON'T BE GETTING ANOTHER DODGE. WHAT ARE WE SUPPOSED TO DO TO GET OUR VEHICLE FIXED? SENDING US TO DIFFERENT DEALERSHIPS HAS NOT WORKED AND IF WE TAKE OUR CAR TO AN INDEPENDENT MECHANIC HOW CAN WE BE SURE TO BE REIMBURSED BECAUSE WE HAVE A TRUST ISSUE WITH YOUR COMPANY.

Aug 30, 2016

MULTIPLE BUTTONS ON THE DRIVERS SIDE DOOR PANEL SUDDENLY STOPPED WORKING (FRONT WINDOWS, SIDE MIRROR POSITIONING, AND LOCK/UNLOCK BUTTON) WITHOUT ANY TRAUMA/MANIPULATION EXCEPT FOR BACK WINDOWS BUTTONS WHICH STILL WORK. UPON FURTHER INVESTIGATION, NUMEROUS CONSUMERS HAD SIMILAR COMPLAINTS WHICH WERE FOUND TO BE DUE TO FAULTY FRONT DOOR WIRING HARNESSES THAT WERE REPLACED UNDER CHRYSLER SAFETY RECALL "K07". HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE MANUFACTURING DATES SPECIFIED BY THE RECALL DESPITE IDENTICAL SYMPTOMS. I BELIEVE THAT THE INABILITY TO ADJUST MY SIDE MIRRORS AND LOCK/UNLOCK THE VEHICLE QUALIFIES MY SITUATION AS A SAFETY HAZARD AND THEREFORE MY VEHICLE SHOULD BE COVERED UNDER THE K07 RECALL ISSUED BY CHRYSLER.

Mileage: 82,000

Aug 23, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE LEFT AND RIGHT TURN SIGNALS AND THE HORN FAILED TO OPERATE WHEN ACTIVATED. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,609.

Mileage: 113,609

Aug 23, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE FOB WAS PLACED IN THE IGNITION, THE ENGINE DID NOT START. THE VEHICLE WAS PREVIOUSLY REPARED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ALSO EXPERIENCING ELECTRICAL FAILURES THROUGHOUT THE VEHICLE. ALSO, BOTH SIDE VIEW MIRRORS WERE NOT WORKING, IN ADDITION TO ALL OF THE DOOR LOCKS, MASTER CONTROL UNIT, AND CHILD SAFETY LOCKS. THE VEHICLE WAS UNABLE TO DETECT THAT THE DRIVER'S SIDE DOOR WAS OPEN. ALSO, THE PASSENGER SIDE WINDOWS WERE NONFUNCTIONAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE MULTIPLE REPAIRS WERE MADE ON SEVERAL OCCASIONS. THE MECHANIC REPLACED NUMEROUS MODULES, FUSES, AND RELAYS; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ADDITIONAL FAILURES AND THERE WAS NO FURTHER REPAIRS OR DIAGNOSTIC TESTS. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Aug 17, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED PER A RECALL REGARDING THE IGNITION SWITCH, THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER AND THE COMPUTER SOFTWARE WAS UPDATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 134,031.

Mileage: 134,031

Aug 9, 2016 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ESP AND ABS LIGHTS ILLUMINATED AND THE VEHICLE LOST POWER. AFTERWARDS, ALL FOUR BRAKES LOCKED UP AND SMOKE APPEARED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CALLED AND DIAGNOSED THAT THE TWO FRONT BRAKES HAD LOCKED UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER DRIVEN TO THE DEALER. THE DEALER DIAGNOSED THAT THE FAILURE OCCURRED DUE TO WEAR AND TEAR. THE MASTER CYLINDER, ROTORS, BRAKE CALIBER, AND ALL FOUR BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 168,924.

Mileage: 168,924

Jul 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE RESPECTIVELY.

Jul 26, 2016

VEHICLE LOST ALL ELECTRICAL POWER WHILE DRIVING, ENGINE DIED, WITH ASSOCIATED LOSS OF STEERING POWER, BRAKING POWER, ETC. AFTER STOPPING, PLACING TRANSMISSION IN PARK, REMOVING KEY ("FOBIK"), AND REPLACING IT BACK TO TURN THE IGNITION SWITCH, ELECTRICAL POWER RETURNED AND ENGINE STARTED. I HAD JUST EXITED THE STREET INTO A PARKING LOT (LOSS OF POWER OCCURRED AS I COMPLETED RETURNING THE STEERING WHEEL TO CENTER AFTER TURNING FROM STREET) AND STALLED BLOCKING TRAFFIC THROUGH THE LOT UNTIL I RESTARTED THE ENGINE.

Mileage: 69,000

Jul 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jul 6, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

Jun 22, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD TROUBLE STARTING AND STALLED WHILE THE VEHICLE WAS OPERATED. ALL THE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) A YEAR PRIOR TO OWNING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Jun 22, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND 10V658000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE DEALER, BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT AND DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 16, 2016

I PURCHASED A 2009 DODGE JOURNEY IN MARCH 2015. IT GAVE ME NO ISSUES UNTIL AFTER I COMPLETED THE KEY FOB RECALL IN AUGUST 2015. SINCE THEN, IT WOULD RANDOMLY NOT START. IT WAS IN AND OUT OF THE DEALERSHIP SEVERAL TIMES AND THE FOLLOWING PARTS WERE REPLACED, ALL OF WHICH WERE COVERED UNDER THE EXTENDED WARRANTY I PURCHASED WITH THE VEHICLE: FUEL INJECTOR ON OCT. 9, A NEW BATTERY ON OCT. 29, 2015, A NEW STARTER ON NOV. 16, 2015, A LEAKING OVERFLOW CONTAINER ON NOV. 24, 2015, THE TIPM WAS REPLACED ON APRIL 11, 2016, AND MOST RECENTLY ELECTRICAL WIRES AND CABLES ON JUNE 7, 2016, WHICH HOOK UP TO THE STARTER. I CALLED CHRYSLER HEADQUARTERS ON OR ABOUT MAY 2 TO REPORT THESE ISSUES AND I RECEIVED VERY POOR CUSTOMER SERVICE. I WAS TOLD THAT MY VEHICLE IS TOO OLD AND HAS TOO MUCH MILEAGE FOR THEM TO DO ANYTHING FOR ME. THE JOURNEY HAS HAD EPISODES ALMOST EVERY DAY, SOMETIMES MORE THAN ONCE A DAY, OF NOT STARTING SINCE I GOT IT BACK LAST WEEK. THE DEALERSHIP TOLD ME WHEN IT DOES ACT UP, TO PUT IT IN NEUTRAL, WHICH HAS BEEN SUCCESSFUL IN GETTING THE VEHICLE TO START. THEY ARE TAKING IT BACK ON MONDAY TO REPLACE YET ANOTHER PART THAT THEY HOPE WILL FINALLY BE THE ANSWER TO THIS ONGOING NIGHTMARE, BUT I'M NOT GETTING MY HOPES UP. IF WE WEREN'T IN AN UPSIDE-DOWN LOAN, WE WOULD HAVE TRADED IN THE JOURNEY A LONG TIME AGO. IT IS NOT A RELIABLE VEHICLE'LUCKILY I HAVEN'T BEEN STRANDED IN A REMOTE LOCATION AT NIGHT, BUT IT DOESN'T SEEM RIGHT THAT I SHOULD HAVE TO RESORT TO TAKING THAT CHANCE. I'VE NEVER HAD SO MANY ISSUES WITH ANY OTHER VEHICLE I'VE OWNED!

Mileage: 75,274

Jun 16, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT STATED THAT THE ENGINE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,389.

Mileage: 143,389

Jun 13, 2016

LET IT BE NOTED THAT AFTER THE R03 RECALL ALL THE FOLLOWING ISSUES STARTED OCCURRING. FIRST INCIDENT: DRIVING ABOUT 30MPH EVERY LIGHT ON THE DASHBOARD EXCEPT THE ENGINE LIGHT ILLUMINATED, GAUGES SPUN AROUND AND BACK AND FORTH, THEN STOPPED ALL TOGETHER, THE RMP'S REVVED UP TO 5OOO AND THE ACCELERATOR WENT TO THE FLOOR WITH NO ACTION AS IF THE CAR WAS OFF. THERE WAS A OBVIUOUS LOSS OF POWER, THE CAR WAS HESITATING LIKE IT WANTED TO STALL OUT, AND THE VEHICLE ONCE STOPPED DID NOT START AGAIN UNTIL BEING JUMPED. ONCE STARTED, NONE OF THE LIGHT WERE ON EXCEPT, ODDLY NOW, THE ENGINE LIGHT WHICH THREW CODES PO0562 & PO700. THE BATTERY READ 12.2V ON THE DIAGNOSTIC WHILE OFF THEN 14.4 WHEN THE CAR WAS STARTED(AFTER BEING JUMPED FOR 1 MINUTE ONLY). 5 MINUTES INTO THE DRIVE AND BOOM, THE DEMON TOOK OVER THE CAR AGAIN BUT NOW THE CAR WOULD NOT GO PST MAYBE 7MPH, AGAIN IN ACCELERATOR POWER,NO SHIFTING, ALL POWER STILL ON IN THE CAR, BUT SEEMS LOW ON POWER. ONCE TURNED OFF, IT WOULD NOT START BUT STILL HAD POWER. AGAIN, GOT JUMPED, DIAGNOSTIC, AND SAME CODES, ALTERNATOR FINE, BATTERY FINE, SEEMS TO BE GETTING POOR CONNECTION. STARTED 2 DAYS LATER AND LOUD, UNSTABLE IDLE, WON'T SWITCH GEARS SEEMS AS IF ITS ON BUT RUNNING OFF OF STORED POWER. DEALER NOW SAYS ONLY CODE IS PO622. SYMPTOMS ARE SEEMING TO BE THE TIPM ALL OVER AGAIN. AGAIN, NONE OF THIS STARTED UNTIL I TOOK IT TO DODGE TO HAVE THE RO3 RECALL REPAIRED. THE KEY SINCE ALSO DOES NOT REGISTER AT TIMES, WILL SAY "MISMATCH KEY" ON DASHBOARD, ALL SENSORS FLASH THEN GO AWAY SUCH AS (GASCAP, DOOR AJAR, CHECK ENGINE LIGHT WOULD IGNITE WITH NO CODE, GATE, KEY), WOULDN'T TURN OVER, FREQUENT :DEAD BATTERY" THEN STARTS WITHOUT JUMP FEW MINUTES LATER. OVERTIME THE CAR WILL ACT POSSESSED WITH ALL LIGHTS ON IS AFTER HITTING A BUMP, AGAIN CHRYSLER DEALER RECALL DEPARTMENT IS STATING TIPM, DEWLAP WILL NOT CHECK THAT WHILE DIAGNOSING. HELP!

Mileage: 138,503

Jun 3, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND THE ENGINE LIGHT ILLUMINATED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE ENGINE AND PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,557.

Mileage: 146,557

Jun 2, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 31, 2016 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE BECAME DIFFICULT TO STEER AND STALLED WITHOUT WARNING. THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED AND WAS NO LONGER ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK, BACK, ARM, AND HEAD INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 200,000

May 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V047000 (AIR BAGS) AND 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE IN A REASONABLE TIME FRAME TO RECEIVE THE REPAIRS FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

May 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IN JANUARY OF 2016, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS STALLING AND COULD NOT BE RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

May 20, 2016

I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.

May 17, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE IGNITION NODE MODULE PERTAINING TO THE BATTERY OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

May 4, 2016

SINCE I'VE BOUGHT THIS CAR IN 2013 I'VE HAD PROBLEMS WITH IT STARTING. A FEW DAYS AFTER I BOUGHT IT I HAD A PROBLEM TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. 2 YEARS LATER HAD A PROBLEM AGAIN AND IT WENT AWAY. NOW IT IS DOING IT AGAIN AND I NEVER KNOW WHETHER OR NOT IT IS GOING TO START. I'VE BEEN STRANDED MULTIPLE TIMES AND HAD TO GET IT TOWED HOME. MY LIGHTS RADIO AND EVERYTHING WORK THE CAR JUST WON'T START AND I ONLY GET CLICKING SOUND. ITS NOT THE BATTERY AND NOT THE STARTER. WE HAVE FOUND DISCONNECTING THE BATTERY FOR A LITTLE WHILE WILL RESET THE COMPUTER AND THEN IT WILL START. HOWEVER I DO NOT KNOW HOW TO DO THAT AND I SHOULDN'T HAVE TO. IF IT DOESN'T START I HAVE TO WAIT FOR MY HUSBAND TO COME GET ME AND DO IT. MY CAR HAS BEEN RECALLED MANY TIMES FOR DIFFERENT ELECTRICAL PROBLEMS AND I THINK THE SHOULD BE HELD RESPOSIBLE FOR THIS TOO. YOUR CAR NOT STARTING IS A MAJOR SAFETY HAZARD DEPENDING ON WHERE YOU ARE OR IF HAVE CHILDREN WITH YOU ON A HOT DAY. WE HAD OUR GRANDSON WITH US ONE DAY LAST MONTH AND GOT STRANDED, WE PARKED THE CAR AND CAME BACK AN HOUR LATER AND WOULDN'T START. ALL LIGHTS AND RADIO CAME ON. WE CALLED FOR A JUMP FROM ROADSIDE ASSISTANCE AND THEY SAID AN HOUR AND HALF WAIT. WE WENT BACK IN THE STORE FOR AN HOUR AND CAME OUT TO SEE IF IT WOULD START AND IT DID. NO JUMP OR ANYTHING! AND EVERYDAY OTHER DAY SINCE THEN IT'S BEEN THE SAME THING. IF YOU GOOGLE THE 09 DODGE JOURNEY STARTING PROBLEMS THERE ARE MANY MANY COMPLAINTS OF PEOPLE HAVING THE SAME ISSUES. PLEASE RECALL THIS CAR!!

Mileage: 113,000

May 2, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE HORN SOUNDED INDEPENDENTLY. THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT DISABLED THE HORN FUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Apr 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 1, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS AND INDICATORS ON THE INSTRUMENT PANEL WOULD INDEPENDENTLY POWER ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING BEHIND THE RADIO FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE AND TCM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 30, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 19, 2016

DODGE HAS A RECALL (DODGE RECALL: SAFETY RECALL K07 / NHTSA RECALL: 10V658000) CONCERNING THE WIRING HARNESS IN THE FRONT DOOR, WHICH MAY BREAK AND COULD CAUSE THE AIRBAG LIGHT TO TURN ON AS THE SENSOR WOULD NOT BE CONNECTED. MY DODGE JOURNEY HAS THIS ISSUE WITH THE WIRING HARNESS, BUT DODGE WILL NOT FIX IT AS MY 2009 JOURNEY IS NOT LISTED UNDER THAT RECALL FOR SOME REASON.

Mileage: 140,000

Mar 14, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, THE CONTACT STATED THAT THE FAILURE OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

Mar 11, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THE BRAKES WOULD WEAR EXCESSIVELY AFTER BEING REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A HEAD GASKET FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Mar 11, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 11, 2016 Crash Fire

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, ROLLED OVER MULTIPLE TIMES, AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, A SMOKE ODOR EMITTED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Mar 11, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 05/10/16*LJ *TR

Mar 9, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 3, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V373000 (ELECTRICAL SYSTEM:IGNITION SWITCH). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

Mar 2, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 26, 2016

THERE IS A ELECTRICAL MALFUNCTION IN THIS VEHICLE FUSES GO OUT EVERY COUPLE OF MONTHS, DUAL CONTROL HEAT RIGHT SIDE DOES NOT HEAT, ALSO WHEN DRIVING BURNING SMELL COMING OUT OF HEAT WENT, HAD SEVERAL PARTS REPLACED. I CONTACTED MANUFACTURER REGARDING THE ISSUES, THEIR REPLY WAS " WE ARE SORRY THAT YOU HAVE ISSUES BUT WE CANNOT HELP YOU", PURCHASED AFTER MARKET WARRANTY AND THEY REFUSE TO COVER THE HEAT ISSUE.

Mileage: 45,000

Feb 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 22, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS EXPERIENCING THE FAILURE SEVERAL MONTHS PRIOR TO THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEVERAL REPAIR SHOPS WHO WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE MECHANIC REPLACED THE BATTERY AND THE IGNITION SWITCH, BUT THE FAILURE CONTINUED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER TO RECEIVE THE REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Feb 16, 2016

HAVE A RECALL LETTER SENT TO FIX MY DODGE WIN....CALLED FOUR DIFFERENT DEALERSHIPS...CLOSEST ONES TO ME 78247 TWO DIDN'T HAVE OPENINGS TILL END OF MARCH...ONE WASN'T TAKING ANYMORE APPOINTMENTS..AND THE LAST ONE WAS FIRST COME FIRST SERVE MEANING I WOULD HAVE TO LEAVE MY CAR THERE FIVE DAYS FOR AN HOUR LONG FIX AND THEY WOULD GET TO IT WHEN THEY WOULD GET TO IT....OBVIOUSLY I DO NOT NORMALLY GO TO DEALERSHIPS FOR REPAIRS BECAUSE OF THE LACK OF DEVICE..CASE IN POINT AND THE OVERCHARGES FOR SIMPLE REPAIRS. AT THIS POINT IT LOOKS AS THOUGH NO DEALERSHIP IS WILLING TO TAKE TIME FOR A RECALL FIX ON THEIR OWN PRODUCT. WHAT OTHER WAY..MEANS IS THERE TO FIX THIS SINCE IT SEEMS I'M ON MY OWN UNTIL THIS PART BREAKS.

Feb 16, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN DRIVING ACROSS BUMPY ROADS, THE VEHICLE'S ELECTRICAL SYSTEM WOULD FAIL WITHOUT WARNING AND ALL ALARMS SOUNDED HOWEVER, THE VEHICLE WOULD REMAIN ON AND WOULD STILL BE ABLE TO BE DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mileage: 70,000

Feb 15, 2016

THE FAILURE THAT OCCURRED ON FEB 12,2016. PUT THE LIFE OF MY CHILD AND MYSELF IN EMINENT DANGER. WHILE TRAVELING 70 MPH IN THE HIGH SPEED LANE, WITH MODERATE TRAFFIC ON THE HIGHWAY, THE CAR SUDDEN SHUT OFF. THE DASHBOARD WENT BLACK, THE ENGINE STALLED AND THE CAR BECAME ALMOST IMPOSSIBLE TO DRIVE. NOT ONE INDICATOR LIGHT ON THE INSIDE OR THE OUTSIDE OF THE VEHICLE WORKED, I REACHED FOR HAZARD LIGHTS THAT DID NOT RESPOND, THE GAS PEDAL WAS UNRESPONSIVE. THE STEERING WAS SLOW AND HARD TO USE- POWER STEERING WAS NOT AVAILABLE. BRAKES SEEMED SLOW TO RESPOND. I KNOW FOR CERTAIN HAD I COLLIDED WITH ANY ITEM THE AIRBAGS WOULD ABSOLUTELY WITHOUT A DOUBT NOT DEPLOYED. THE CAR HAD SIMPLY DECIDED TO "SHUT OFF", I PUT THE CAR IN NEUTRAL HOPING TO CONTINUE ROLLING FORWARD DOWN THE HIGHWAY WITH TRAFFIC. I WAS ABLE TO MUSCLE THE CAR TO SAFETY ON THE SIDE OF THE ROAD. I PLACED THE CAR IN PARK , AND TURNED THE IGNITION TO THE OFF POSITION. AFTER SEVERAL MINUTES OF CALMING MYSELF AND MY DAUGHTER DOWN I RESTARTED THE CAR. IT STARTED, HOWEVER NOW EVERY LIGHT THAT CAN ILLUMINATE ON THE DASH, THE WIPERS, DAY TIME RUNNING LIGHTS, RADIO, AND DOOR CHIMES IN A 30-40 SECOND REPEATING PATTERN. THE DASHBOARD INDICATES THAT THE CAR IS IN PARK, REVERSE, NEUTRAL, AND ALL FORMS OF DRIVE AT THE SAME TIME. THE SPEEDOMETER, RPM GAUGE, GAS GAUGE , OIL PRESSURE AND TEMPERATURE GAUGE BOUNCE FROM THE MINIMUM TO THE MAXIMUM DURING THE CYCLE. THE CAR HAS CLEARLY HAD A EXTENSIVE ELECTRICAL FAILURE- THE "MAIN COMPUTER" - AS I DONT KNOW THE EXACT COMPONENT THAT HAS FAILED IS NO LONGER ABLE TO DETERMINE WHATS GOING ON. HAVING THIS TERRIFYING FAILURE WITH MY DAUGHTER IN THE CAR CAUSED ME TO GOOGLE THE PROBLEM, IM NOT THE ONLY OWNER THIS IS A REOCCURRING SITUATION FOR MANY OWNERS. IM JUST SO THANKFUL TO HAVE WALKED AWAY UNHARMED

Mileage: 82,000

Feb 12, 2016

TL* THE CONTACT OWNS A 2009 DODGE GRAND JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 12, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 10, 2016

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD

Feb 10, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT HAD NOT BEEN ABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR MORE THAN TWO YEARS DUE TO THE PART NOT BEING AVAILABLE. THE DEALER WAS CALLED SEVERAL TIMES AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A DEFINITE DATE FOR WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 10, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 9, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 4, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 2, 2016

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE RECALL REPLACEMENT PARTS REIMBURSEMENT. *SMD THE CONSUMER STATED CHRSYLER INFORMED HIM, HE WOULD NOT RECEIVE REIMBURSEMENT, BECAUSE THE PART DID NOT FAIL WHILE HE WAS DRIVING. THE CONSUMER STATED THE PART FAILED, WHEN HE TRIED TO START THE VEHICLE. *JB

Mileage: 116,723

Feb 2, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM ), HOWEVER, THE PAR TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 29, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTICE OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS ATTEMPTING TO STOP THE VEHICLE, THE VEHICLE WOULD STALL WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 113,000

Jan 28, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 27, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,400. PARTS DISTRIBUTION DISCONNECT.

Mileage: 100,400

Jan 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 26, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 26, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED IGNITION FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 120,000

Jan 25, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Jan 21, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 21, 2016

THIS COMPLAINT IS IN REGARD TO RECALL R03/NHTSA 14V-373. I HAVE HAD THIS CAR SINCE 2013 AND HAVE HAD SEVERAL RECALL NOTICES AND I HAVE CALLED MY LOCAL DEALERSHIP TO SCHEDULE AN APPOINTMENT. THEY STATED THAT THE PARTS HAVE NOT ARRIVED AND THAT UNTIL THEY DID, IT COULDN'T BE REPAIRED. THIS HAS BEEN SEVERAL MONTHS AGO AND NO WORD HAS BEEN RECEIVED TO SCHEDULE AN APPOINTMENT. NOW WE HAVE A NEW RECALL NUMBER ABOUT THE SAME PROBLEM AND THEY STILL HAVEN'T CALLED. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH STARTING, SO FAR, IT EVENTUALLY STARTS BUT I KNOW IT IS JUST A MATTER OF TIME BEFORE IT LEAVES ME OR MY WIFE STRANDED. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF IT SWITCHED FROM ON TO ACCESSORY AND LOST ALL POWER GOING DOWN THE ROAD. I DON'T KNOW WHO IS AT FAULT, THE DEALERSHIP OR THE MANUFACTURER, BUT I FEEL THIS HAS NOT BE HANDLED IN A REASONABLE TIME AND IS ALSO A SERIOUS SAFETY RISK.

Mileage: 28,000

Jan 20, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 19, 2016

RECEIVED FIRST RECALL LAST YEAR ABOUT JUNE AND WENT TO DEALER. THEY DID NOT HAVE THE PART. THIS WAS DONE AT LEAST 3 TIMES. RECEIVED SECOND RECALL FOR THE SAME THING. DEALER WAS CONTACTED AND WAS STILL TOLD NO PART AVAILABLE. ON 1-8-2016 I CONTACTED THE VEHICLE SAFETY HOTLINE AND WAS ASSURED THE WOULD FILE MY COMPLAINT. COMPLAINT ID IS OD-10818896. STILL HAVE NOT RECEIVED FURTHER INFO ON THIS MATTER. WAS SUPPOSE TO RECEIVED SOMETHING ABOUT THIS IN THE MAIL AND ALSO BY E-MAIL.

Jan 18, 2016

RECALL # R03/ NHTSA 14V-373 ....CALLED DEALER ( NORTHTOWN AUTO. 2020 NIAGARAFALLS BLVD. 14150. ABOUT RECALL. MY CAR HAS SHUT OFF UNEXPECTEDLY IN THE PAST. THEY CONVEYED IT COULD BE MONTHS BEFORE THEY GET TO IT. THIS IS UNSAFE AND UNACCEPTABLE.

Mileage: 69,000

Jan 15, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 94,000

Jan 14, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO RECEIVE THE PART FROM THE DEALER TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 14, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 14, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR THE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 14, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 13, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 12, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF *CN

Jan 12, 2016

TIPM ISSUE HAD TO BE REPLACED. VEHICLE KEPT ACCELERATING AND WIPERS WOULD RUN EXTREMELY FAST.

Mileage: 86,850

Jan 12, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/13/16*LJ

Jan 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 ( AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/10/16 *BF UPDATED 02/11/16. *JB

Jan 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ

Jan 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,500. PARTS DISTRIBUTION DISCONNECT.

Mileage: 88,500

Jan 7, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD TURN ITSELF OFF INDEPENDENTLY WHEN THE PUSH START WAS USED. IN ADDITION, THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START WHEN USING THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/14/16*LJ *TR

Mileage: 90,000

Jan 7, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS FINALLY ABLE TO START AFTER SEVERAL ATTEMPTS. WHILE UTILIZING THE KEY TO DRIVE THE VEHICLE, THE VEHICLE WOULD GO INTO ACCESSORY MODE AND STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50. ...UPDATED 02/02/16 *BF THE CONSUMER STATED ALSO HAD TO HAVE THE HEATER CORE REPLACE. *TR

Mileage: 50

Jan 6, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/05/16.*JB

Jan 5, 2016

IN JUNE 2015 I TOOK CAR TO FREEDOM DODGE TO HAVE WIRELESS IGNITION NODE REPLACED PER THE RECALL. FREEDOM DODGE CLAIMED THEY DIDN'T HAVE THE PARTS AND WOULDN'T KNOW UNTIL IT CAME IN. FURTHERMORE THEY SAID THEY COULDN'T ORDER THE PART. FREEDOM DODGE SAID THEY WOULD CALL WHEN THE PARTS CAME IN. IT HAS NOW BEEN SIX MONTHS AND THEY HAVE NEVER CALLED TO TELL US IF THE PART IS IN. I CALLED SEVERAL TIMES TO CHECK AND THEY CLAIM THEY HAVEN'T RECEIVED THE PARTS.

Jan 4, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT TO REMOVE EVERYTHING FROM THE KEY RING BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS NOT ABLE TO RECEIVE THE RECALL REPAIR DUE TO THE PART BEING UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ *TR

Dec 31, 2015

RE IGNITION RECALL. UNABLE TO HAVE THE IGNITION REPAIRED BY HERNNSTEIN MOTORS IN WAVERLY OHIO, DUE TO THE COMPANY SAYING THEY CANNOT GET THE REPAIR PARTS NEEDED. THE RECALL NOTICE WAS MAY 16 2015. THEY CANNOT HONOR REPEATED REQUESTS.

Dec 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

Dec 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AT ALL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,952.

Mileage: 161,952

Dec 21, 2015

TAKATA RECALL - THIS RECALL HAS BEEN OUT SINCE JUNE 2015, IT IS NOW DECEMBER 2015 AND I STILL CANNOT GET THE REPAIRS MADE AS I AM CONTINUOUSLY TOLD THE PARTS ARE ON "BACK ORDER". MY CAR DOES NOT START HALF OF THE TIME AND IS NOT BEING FIXED!!!

Dec 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FOR THE PAST TWO WEEKS. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 19, 2015

THE IGNITION READS BAD KEY AND WON'T START. THE TIRE STEMS CORRODE AND BREAK OFF. THE CALIPERS ARE DEFECTIVE WHICH CAUSE THE BREAKS, TIRES AND ROTORS TO WEAR. THIS VEHICLE HAS TOO MANY DEFECTS AND SHOULD HAVE BEEN RECALLED YEARS AGO.

Dec 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,404. THE VIN WAS NOT AVAILABLE.

Mileage: 101,404

Dec 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.

Mileage: 216,000

Dec 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Dec 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 8, 2015

RECALL ON FOBIK HAS BEEN OPEN SINCE MAY 2015. DEALERS NEVER SEEM TO HAVE THE PART AVAILABLE.

Dec 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ABOUT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 1, 2015

FOR SEVERAL YEARS, THE VEHICLE HAS BEEN STALLING INTERMITTENTLY; AT TRAFFIC LIGHTS, WHEN SLOWING TO USE AN EXIT RAMP, WHEN TRYING TO PULL OVER FOR AN AMBULANCE, ETC... . ALSO IT INTERMITTENTLY INCREASES TO A HIGH RPM FOR ABOUT 10 SECONDS OR SO, THEN RETURNS TO NORMAL. THIS CAN OCCUR AT A CONSTANT SPEED ON A LEVEL ROAD. DEALER CAN NOT FIND THE ISSUE SINCE NO 'TROUBLE' LIGHT IS ON. I SEE WHAT SEEMS TO BE A SIMILAR ISSUE ON AN INTERNET SEARCH, BUT HAVE NOT FOUND ANY CAUSE. AFTER SEVERAL TRIPS AND SEVERAL HUNDRED DOLLARS PAID TO CHRYSLER DEALERS, NOTHING HAS BEEN FOUND AND NOTHING HAS BEEN SUGGESTED. THE STALLING IN TRAFFIC IS VERY TROUBLESOME AS IT MAY CAUSE INJURY TO MY FAMILY. FOR THIS REASON, THE RECOMMENDATION TO DRIVE IT TILL SOMETHING BREAKS IS NOT ACCEPTABLE AS IT MAY BE THE OCCUPANTS THAT 'BREAK'! THE LAST TIME IT HAPPENED FOR ME (BOTH THE STALLING AND THE REVVING) IS REPORTED BELOW.

Mileage: 120,000

Nov 27, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

Nov 24, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE PURCHASED A KEY IN MARCH 2015 FOR $224 AND THE KEY DOES NOT WORK ALL THE TIME. ALSO, THE LOCK BUTTON AND THE TWO KEYS THE DEALER GAVE THE CONSUMER WORKED INTERMITTENTLY. *JB

Nov 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V658000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Nov 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED INTERMITTENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. PART DISTRIBUTION DISCONNECT.

Nov 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 75,000

Nov 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE IGNITION SWITCH, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOTIFIED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Nov 5, 2015

NOT GETTING A RESPONSE FROM DEALER TO REPLACE FOBIK ON RECALL NOTICE R03/NHTSA 14V-373

Nov 4, 2015

RECALL RO3/NTHSA 14V-373 PER RECALL, HAVE TRIED SINCE NOTICE RECEIVED IN JUNE TO HAVE THE PROBLEM CORRECTED. AM ADVISED THAT PARTS ARE SLOW IN SHIPPING FROM CHRYSLER. 2 MONTHS AGO ADVISED I WAS #4 ON LIST TO GET PART, CALLED 11/4 AND TOLD THEY DON'T KNOW WHEN PART WILL BE SENT. REALLY? SOMEONE HAS DROPPED THE BALL!

Nov 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 2, 2015

WHILE DRIVING THE CAR WHEEL WILL LOCK UP AND CUT OFF. NO WARNING I HAVE TAKEN IT TO MECHANICS WHO SAID NOTHING IS WRONG. I HAVE BEEN DEALING THIS SINCE I PURCHASED THE CAR. ALSO FRONT BRAKES WHERE OUT I RECENTLY HAD TO CHANGE THE BRAKE CALIBER IN THE FRONT OF VEHICLE.

Mileage: 104,350

Oct 29, 2015 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, IT WAS NOTICED THAT THERE WAS A FIRE ON BOTH REAR SEATS OF THE VEHICLE. IN ADDITION, THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO A COLLISION CENTER. THE CAUSE OF THE FIRE WAS UNDETERMINED. IN ADDITION, WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Oct 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE "BAD KEY" WARNING MESSAGE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Oct 27, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,900.

Mileage: 12,900

Oct 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AS THE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT TWO WEEKS PRIOR THE FAILURE, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Oct 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN

Oct 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. ONE DEALER STATED THE CONTACT WAS FIRST ON THE LIST AND ANOTHER DEALER PROVIDED NO DISCLOSURE AS TO WHAT NUMBER THE CONTACT WAS PLACED ON THE WAITING LIST. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 1/12/16 *CN

Oct 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START OCCASIONALLY AFTER TURNING THE IGNITION KEY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WOULD NOT START WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DROVE FINE, BUT IT WOULD NOT RESTART WHEN PARKED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING DOWN FASTER THAN NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Oct 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 01/27/16.*JB

Oct 19, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS AND MADE AN ABNORMAL SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Oct 14, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-373. *SMD

Oct 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND THEN RANDOMLY REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE VEHICLE AND PROVIDED A DIAGNOSTIC TROUBLE CODE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND 09V118000 (AIR BAGS AND ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

Mileage: 143,000

Oct 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN REDUCTION IN SPEED WITHOUT WARNING. THE VEHICLE HAD TO BE PULLED OVER, TURNED OFF, AND RESTARTED TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE LIGHTNING BOLT WARNING LIGHT RANDOMLY FLASHED AND, AS THE FAILURE PROGRESSED, IT REMAINED ILLUMINATED. THE DEALER REPLACED THE PCM AND THE FAILURE RECURRED WITHIN A WEEK. THE CONTACT WAS UNABLE TO GET THE VEHICLE TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

Oct 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 7, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATE 01/15/16 MA

Mileage: 66,000

Oct 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 60 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS ROLLED UPWARDS AND DOWNWARDS INTERMITTENTLY. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Sep 24, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE, IT STALLED AND WAS UNABLE TO RESTART. THE CONTACT STATED THAT THE ENGINE AND WINDSHIELD WIPERS FAILED, AND THE INSTRUMENT PANEL LIGHTING ILLUMINATED CONTINUOUSLY. THIS WAS A RECURRING FAILURE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ON JANUARY 4, 2013, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND, BECAME AIRBORNE, AND LANDED UPRIGHT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO LEFT SHOULDER AND HAD TO WEAR A BRACE. THE CONTACT SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 02/10/16*LJ; UPDATED 04/06/18*JB *TR

Mileage: 51,000

Sep 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Sep 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 2/10/16 *JS UPDATED 4/4/18*JB *TR

Sep 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ENGINE MOUNTS, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW OPENED AND CLOSED INDEPENDENTLY. IN ADDITION, THE OTHER POWER WINDOWS ONLY FUNCTIONED MANUALLY. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOUSING WAS CRACKED, THE DRIVE SHAFT GOING INTO THE TRANSMISSION HUB WAS MISALIGNED AND NEEDED TO BE REPLACED AS WELL AS THE TRANSMISSION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

Sep 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Sep 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2015. AFTER NOTIFYING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Sep 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Sep 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE WIN MODULE FOUR TIMES AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

Sep 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 14, 2015 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE INTERIOR AND EXTERIOR LIGHTING WERE DIM. AFTER THE THIRD ATTEMPT TO START THE VEHICLE, A JUMPSTART WAS REQUIRED. WHILE GETTING A JUMPSTART, SMOKE APPEARED AND THE VEHICLE CAUGHT FIREE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

Sep 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. IN ADDITION, VARIOUS ELECTRICAL FUNCTIONS FAILED WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 11, 2015

VEHICLE WAS TAKEN TO DEALER ON 6/15/2015 FOR IGNITION SWITCH RECALL. AFTER RECALL REPAIR WAS DONE, THE VEHICLE STARTS SOMETIMES. IT HAVE BEEN TAKEN BACK TO DEALER, AND THEY COULD FIND NOTHING WRONG WITH IT. BEFORE THE IGNITION SWITCH WAS REPLACED, THERE WAS NO PROBLEM STARTING IT.

Mileage: 68,873

Sep 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE VEHICLE INADVERTENTLY MOVED INTO THE ACCESSORY POSITION WITHOUT WARNING. THE VEHICLE DID RESTART, HOWEVER, THE FAILURE RECURRED ON FOUR OTHER OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE KEY FOB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,500.

Mileage: 113,500

Sep 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Sep 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 11/06/15*LJ *CN

Mileage: 134,000

Sep 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

Sep 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE RADIO, INSTRUMENT PANEL LIGHTS, AND AIR CONDITIONER FAILED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON TO RESET THE COMPONENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Sep 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE VEHICLE WAS REPAIRED. UPDATED 3/21/2016*JS UPDATED 05/16/16. *JB

Mileage: 62,052

Sep 2, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED SHE BEGAN EXPERIENCING PROBLEMS WITH THE IGNITION SWITCH IN JULY 2013. A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

Aug 31, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB

Aug 31, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 31, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

Aug 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Aug 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT REACHED OUT TO THE DEALER AND MANUFACTURER TO SCHEDULE AN APPOINTMENT. THEY BOTH STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE WOULD SHUTTER AND ALL THE WARNING LIGHTS FLICKERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS PLACED IN A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Aug 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE WARNING GAUGE LIGHT ILLUMINATED AS THE WINDOW WIPERS, HEADLIGHTS, AND HORN ACTIVATED INDEPENDENTLY. MOMENTS LATER, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

Aug 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Aug 24, 2015 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,693.

Mileage: 88,693

Aug 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 21, 2015

I HAVE RECEIVED A RECALL NOTICE, IN JUNE I WAS TOLD MY VEHICLE WAS 'ON THE LIST' FOR REPAIR. IT IS NOW ALMOST THE END OF AUGUST AND MY VEHICLE IS STILL 40 DOWN ON THE LIST. DODGE IS SENDING ONE OUT AT A TIME - AND WILL NOT SEND A NEW ONE UNTIL THE DEALER CAN DEMONSTRATE INSTALLATION OF THE LAST ONE SENT. MY CAR RANDOMLY WONT START AT TIMES, JUST WONT START. THIS IS A SAFETY BASED RECALL AND THESE TIME DELAYS ARE NOT ACCEPTABLE. I WAS NOW TOLD TODAY THAT THERE HAVE BEEN MORE RECALLS, BASED ON MORE SPECIFIC PART LIST- AND AS SUCH THE THE LIST WILL BE JIGGLED BASED ON THE ACTUAL PART I NEED. HOW DO IS THIS ACCEPTABLE- ITS NOT THE DEALERS, MY CAR IS UNSAFE AND DODGE WILL NOT SHIP PARTS IN A TIMELY MANNER.

Mileage: 80,000

Aug 19, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

Aug 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2/15

Aug 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 09/24/15*JB

Aug 17, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB

Aug 16, 2015

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SINCE THE PARTS ARE NOT AVAILABLE. MY VEHICLE ALSO HAS A HISTORY OF THE PANIC ALARM GOING OFF WHEN PUSHING THE UNLOCK BUTTON THE KEYFOB (I'VE MADE SURE THE PANIC WAS NOT HIT BY ACCIDENT - THIS IS NOT OPERATOR ERROR). ONCE THE PANIC ALARM IS SOUNDING THE KEYFOB BECOMES USELESS AND WON'T WORK. I HAVE TO TAKE THE KEY OUT OF THE FOB, UNLOCK THE DOOR USING THE KEY, GET IN PUT KEYFOB IN CAR TURN CAR ON, TURN CAR BACK OFF, TAKE KEYFOB OUT OF IGNITION AND CLICK THE UNLOCK AND/OR PANIC BUTTONS TO GET THE ALARM TO SHUT OFF.

Mileage: 60,000

Aug 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Aug 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER STARTING. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Aug 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE ELECTRICAL FUNCTIONS FAILED WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURES RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Aug 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO START ON THE FOURTH ATTEMPT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

Aug 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING OVER A BUMP IN THE ROAD, THE IGNITION KEY FOB CAME OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2005. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Mileage: 160,000

Aug 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START SEVERAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 10, 2015

PERIODICALLY CAR WILL NOT START. TURN THE IGNITION KEY AND WOULD CLICK. WOULD TRY SEVERAL TIMES. AFTER WAITING FOR SOMETIMES AN HOUR OR MORE, CAR WOULD START. THOUGHT RELATED TO IGNITION RECALL. FINALLY HAD IGNITION REPLACED. WITHIN NEXT DAY, DIDN'T START AGAIN. TOOK TO DODGE DEALER. THEY REPLACED IGNITION AGAIN. STILL PERIODICALLY NOT STARTING. TURN KEY AND IT WILL CLICK BUT NOT START. AFTER SEVERAL TRYS, IT WILL START. ALSO, AIRBAG WARNING LIGHT CAME ON. TOOK BACK TO DEALER. DODGE DEALER HAD FOR A WEEK. FINALLY SAID ITS A FAULTY TIPM. SAW THERE IS A CLASS ACTION SUIT AND SEVERAL COMPLAINTS.

Mileage: 100,000

Aug 10, 2015

I RECEIVED A RECALL ON MY 2009 DODGE JOURNEY A FEW WEEKS AGO FOR WIRELESS IGNATION NODE MODULE COULD CAUSE VEHICLE TO SHUT OFF. I CALL RICK KEIFFER DODGE 904-277-699 PART WAS NOT IN. SATURDAY AUG 8TH MY VEHICLE CUT OFF IN TRAFFIC WENT TO KIEIFFER DODGE COULD NOT GET AN ANSWER AFTER SEVERAL CALLS FINALLY WAS TOLD THEY DO NOT HAVE RECALLED PART IN AND CAN NOT ORDER IT ALL THEY CAN DO IS WAIT FOR THEM TO SEEN PART TO THEM . CALLED RECALL ASSISTANCE CENTER 1-800-853-1403 , WAS TOLD THE DEALERSHIP WAS CORRECT I COULD TAKE IT IN TO HAVE DIGNOSTIC RAN TO VERIFY THE RECALL IS THE REASON IT SHUT OFF IN TRAFFIC AND IF SO THEY COULD SEND THEM A PART IN 3 TO 5 BUSINESS DAYS. WHAT IS A RECALL FOR IF THEY ARE NOT GOING TO SEND THE PARTS WHEN THAY HAVE A RECALL . WILL THEY START SENDING THE PARTS WHEN ENOUGH PEOPLE ARE KILLED FROM STALLING IN TRAFFIC.

Aug 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN THE VEHICLE WAS IN A PARKED POSITION AND THE IGNITION SWITCH WAS TURNED ON, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY AND THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING AND WAS UNABLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

Aug 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 9, 2015

WIPERS COME ON AND WANT STOP. SIGNAL LIGHTS WANT WORK WHILE WIPERS ARE GOING .DASH BOARD DIMS ALSO WHICH MAKES IT A HAZARD TO DRIVE .CAR HAS BEEN TO THE DODGE DEALER THREE TIMES AND THEY SAY THAT ITS THE TIPM MODULE AND ITS $1500 TO FIX. IT IS HAPPENING MORE OFTEN NOW. I GOT PULLED OVER BY THE POLICE AND HE TOLD ME TO PARK THE ITS MY ONLY TRANSPORTATION I THINK DODGE NEED TO FIX THIS PROBLEM U CAN GOOGLE DODGE COMPLAINT AND I AM NOT THE ONLY ONE HAVING THIS PROBLE

Mileage: 83,800

Aug 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/20/15, 11 WEEKS AFTER THE NOTIFICATION DATE. UPDATED 3/22/2016*JS *CN

Aug 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

Aug 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

Aug 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ *CN

Aug 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Aug 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE WAITING LIST FOR THE RECALL REPAIR WAS EXCESSIVELY LONG. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Aug 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 3, 2015

TL* THE CONTACT OWNS A 20009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH AT NIGHT, THE HEADLIGHTS, INTERIOR LIGHTING, AND ALL THE WARNING INDICATORS STARTED FLICKERING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURE SEVERAL TIMES WHILE STATIONARY AND DRIVING WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.

Mileage: 133,000

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE ACCELERATING. THE CONTACT ALSO STATED THAT THE STEERING COLUMN AND TRANSMISSION WERE ABNORMALLY WARM WHEN THE VEHICLE WAS OPERATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Aug 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Aug 2, 2015

VEHICLE RANDOMLY WILL NOT START. EVERYTHING (LIGHTS, AIR, RADIO) WORKS EXCEPT IT WILL NOT START, MAKES A CLICKING NOISE BUT WILL NOT TURN OVER. WE HAVE PAID DODGE OVER 300 DOLLARS TO HAVE THIS ISSUE FIXED BUT IT KEEPS REOCCURING. FIRST TIME WE HAD TO HAVE IT TOWED THEY SAID IT WAS A SOFTWARE ISSUE AND BAD BATTERY. WE PAID FOR THAT AND NOT EVEN A WEEK LATER I WAS STRANDED OUT OF TOWN AT NIGHT WITH MY CHILDREN. DODGE HAD IT TOWED THR NEXT MORNING AND COULD NOT IDENTIFY THE ISSUE. WE HAVE SINCE HAD TO HAVE IT TOWED 2 OTHER TIMES BACK TO DODGE AND THEY HAVE FIXED THE STARTER AND ON THE LAST OCCASION THEY SAID NOTHING WAS WRONG. ONCE WE HAD THE BATTERY JUMPED TO GET IT STARTED AND IT IS A BRAND NEW BATTERY, HOWEVER THAT DOESNT ALWAYS WORK. WE ARE STILL DEALING WITH THIS ISSUE. WE RECEIVED A RECALL NOTICE IN THE MAIL FOR BAD IGNITION AND KEY ISSUES IN MAY AND WE STILL HAVE NOT BEEN ABLE TO GET IT FIXED. WE WERE TOLD BY DODGE THAT WE WOULD BE PUT ON A WAITING LIST FOR PARTS AND IT COULD BE MONTHS AS THERE ARE A LOT OF PEOPLE WHO ARE HAVING THR SAME ISSUES AND NOT ENOUGH PARTS ARE AVAILABLE. PLEASE LOOK INTO THIS ISSUE. NO, I DIDN'T CRASH BUT IT IS A SAFETY ISSUE WHEN YOU ARE STRANDED FAR AWAY FROM HOME AND NOONE CAN HELP YOU. IT IS EXPENSIVE WHEN I END UP HAVING TO PAY 100'S OF DOLLARS I'M TOWING. IF YOU GOOGLE THE ISSUE THERE ARE MULTIPLE COMPLAINTS OF THE SAME ISSUE AND DODGE KEEPS SAYING TO EVERYONE THAT THEY CAN NOT IDENTIFY THE ISSUE.

Mileage: 79,000

Jul 31, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS AT A STOP, THE MESSAGE RKB KEY WAS DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

Jul 31, 2015

I HAVE REPEATEDLY ASKED DEALERS TO PUT ME AT THE TOP OF THE LIST FOR THE PARTS WHEN THEY COME IN. TO UNLOCK THE CAR, YOU HAVE TO HIT THE LOCK BUTTON AND THE WINDOWS COME DOWN (AWFUL DURING RAIN STORM). MANY TIMES, THE IGNITION JUST GOES CLICK, CLICK, CLICK. AND NOW THE MESSAGE COMES UP "WRONG KEY." PLZ HELP ME GET THESE PARTS REPLACED BEFORE AN ACCIDENT HAPPENS. THERE'S ALSO ALL KIND OF ELECTRICAL PROBLEMS IN DASH: IF YOU TURN ON THE RADIO, YOU CANNOT SWITCH TO CD, AND VICE VERSA SOMETIMES THE RADIO WON'T COME ON AT ALL.

Mileage: 20,000

Jul 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Jul 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START. OCCASIONALLY, THE TRANSMISSION NEEDED TO BE PULLED IN ORDER FOR THE VEHICLE TO START. THE DEALER DIAGNOSED AND REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH SENSOR WAS FAULTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. MA 10/2 THE CONSUMER STATED A SENSOR WAS REPLACED ON 9/8/15 THE VEHICLE NOW STARTS ON THE FIRST TRY. UPDATED 10/08/15*JB

Mileage: 95,000

Jul 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 12/13/2017*CN

Jul 29, 2015

I WENT TO START MY VEHICLE AND IT FAILED TO START AGAIN, THE STARTER KEPT TRYING TO START BY CLICKING THE BATTERY TERMINAL THEN BEGAN SMOKING AND CAUSE THE CASING TO MELT, 3RD BATTERY IN 3 YEARS. UPDATED 09/15/15*LJ THE CONSUMER STATED THE KEY FOB FELL OUT OF THE IGNITION, WHILE DRIVING, AND THE VEHICLE STALLED. UPDATED 09/16/15

Mileage: 115,000

Jul 27, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS (WIN MODULE) NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 25, 2015

HAVING UNEXPLAINED STARTING ISSUES WITH MY DODGE JOURNEY -- I AM BEING TOLD THAT I NEED A NEW TIPM TO MAKE MY CAR WORK. HOWEVER, THERE ARE NO PARTS AVAILABLE AT ANY DODGE/CHRYSLER DEALERSHIP.

Mileage: 112,000

Jul 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCHED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

Jul 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH SENSOR WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. MA 10/23/15 UPDATED 12/06/2017*CN

Mileage: 53,000

Jul 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Jul 22, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL REPAIRS. RECALL # 14V373000. *SMD

Jul 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED FOR APPROXIMATELY TWO WEEKS AND THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) BUT WAS UNABLE TO BE REPAIRED UNDER THE RECALL REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

Jul 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WOULD OCCASIONALLY START. THE KEY BECAME STUCK IN THE ACC MODE. THE CONTACT HAD TO DISCONNECT THE BATTERY TO PREVENT THE BATTERY FROM DRAINING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT MAY NEED TO HAVE THE VEHICLE TOWED TO THE DEALER DUE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 10/6

Mileage: 80,000

Jul 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER TEN MINUTES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,870.

Mileage: 137,870

Jul 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Jul 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

Jul 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE SEAT WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,879. THE VIN WAS NOT AVAILABLE. UPDATED 09/18/15*LJ UPDATED 3/23/2016*JS UPDATED 11/15/2017*CN

Mileage: 104,879

Jul 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.

Mileage: 83,200

Jul 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH, IT FAILED TO TURN. THE CONTACT WAS ABLE TO START THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

Mileage: 800

Jul 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS UNTIL THE VEHICLE WOULD NO LONGER START. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Jul 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH ON A LOCAL ROAD, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SWERVED TO THE SIDE OF THE ROAD TO AVOID AN ONCOMING VEHICLE. THE DEALER CONFIRMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Jul 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Jul 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT CHARGED THE BATTERY AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Jul 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V37300 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Jul 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS EXCESSIVE HESITATION AND THE BRAKE PEDAL WAS DEPRESSED. THE ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE AND SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

Jul 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/01/2015*LJ UPDATED 10/14/2015*JS

Jul 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START ON NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

Jul 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKED, SEVERAL ATTEMPTS HAD TO BE MADE IN ORDER TO START UP THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

Jul 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING, HOWEVER, WOULD RESTART INDEPENDENTLY. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START AND THE ANTI-LOCK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM),HOWEVER, THE FAILURES PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,740.

Mileage: 41,740

Jul 6, 2015

I OWN THE VEHICLE IN QUESTION AND HAVE ON SEVERAL OCASIONS CONTACTED THE DEALERSHIP NEILSON DODGE IN EAST HANOVER, NJ WHERE I PURCHASED THE VEHICLE FROM TO FIX THE SYSTEMS INVOLVLED IN THIS RECALL, BUT TO NO AVAIL. THEY HAVE TOLD ME THEY DO NOT HAVE THE PARTS TO COMPLETE THE REPAIRS. MY CAR HAS FAILED TO START SEVERAL DIFFERENT TIMES AND HAS SHUT OFF WHILE I WAS DRIVING ONCE. THERE HAVE ALSO BEEN A FEW TIMES WHEN THE VEHICLE HAS STARTED, BUT NO ELECTRICAL SYSTEMS HAVE WORKED EXECPT FOR THE ENGINE. I DRIVE 60 MILES TO WORK PER DAY ON ROADS WITH SPEEDS OF 45-50 MPH WHICH CREATES A DANGEROUS SITUATION IF THE ELECTRICAL SYSTEM WERE TO SHUT DOWN. I AM AT A LOSS AS TO HOW TO PROCEED AND HOW THAT NHTSA CAN BE OF ASSISTANCE TO ME.

Mileage: 68,000

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE CONTACT WAITED FOR NINE MONTHS FOR THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) TO BECOME AVAILABLE. THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE STARTER BUT THE FAILURE PERSISTED. THE CONTACT DISCONNECTED THE AUTOMATIC START FEATURE AS A PRECAUTION DUE TO THE FAILURE PROGRESSING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE FAILED TO START AFTER THE KEY WAS TURNED IN THE IGNITION SWITCH. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 09/18/15*LJ

Mileage: 74,000

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER IN ORDER TO START THE VEHICLE. THE CONTACT MENTIONED THAT THE KEY FOBIK WAS REPLACED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE STALLED SPORADICALLY. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 83,000. UPDATED 09/03/15*LJ

Mileage: 83,000

Jun 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER A BUMP IN THE ROAD, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART WHEN SHIFTED INTO NEUTRAL. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. MA 09/03/15 THE CONSUMER STATED THE VEHICLE SHUT DOWN 3 TIMES WHILE DRIVING DUE TO THE RECALLED CONDITION. UPDATED 12/10/15 *JS

Mileage: 85,000

Jun 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Jun 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED FOR AWHILE IN ORDER FOR IT TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

Jun 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22

Jun 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V373000: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 25, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TRANSMISSION WAS REPAIRED AND THE KEY FOBS WERE REPLACED, BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED KNEE AND LOWER BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Jun 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT, THE CONTACT WAITED FOR TWO HOURS AND THEN THEY INDICATED THAT THE PART WAS ON BACK ORDER AND THAT THEY ORDERED THE PART. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/03/15*LJ UPDATED 10/26/2017*CN

Mileage: 70,000

Jun 22, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Jun 21, 2015

ATTEMPTED TO USED THE REMOTE TO UNLOCK THE DOORS BUT IT WOULD NOT WORK. CHANGED THE BATTERY STILL DID NOT WORK. HAD TO USE THE KEY TO UNLOCK THE DRIVER DOOR MANUALLY. ONCE IN THE DOOR LOCKS BUTTONS WOULD NOT UNLOCK THE OTHER DOORS. HAD TO OPEN FRONT PASSENGER DOOR MANUALLY FROM INSIDCHRE THE CAR. PULL UP THE DOOR LOCKS ON BOTH REAR DOORS IN ORDER FOR THE TO BE OPENED. ONCE THE CAR WAS ON WE NOTICED THE REAR WIPER BLADE DOES NOT WORK NOR DOES THE TRUNK OPEN. THERE IS NO MANUAL WAY TO OPEN THE TRUNK AT ALL. I'VE CHECKED THE MANUAL AND IT NEVER DESCRIBED THIS ISSUE. GOOGLED IT AND A LOT OF OTHERS HAS DESCRIBED THIS HAPPENING TO THEIR CAR BUT NO ONE CAN PIN POINT THE ISSUE. WE CHANGED THE FUSE THIS NOW ALLOWED THE DRIVER DOOR ONLY TO UNLOCK USING THE REMOTE, BUT WE STILL HAVE TO MANUALLY UNLOCK THE REAR DOORS TO OPEN THEM AND PULL THE HANDLE ON THE FRONT PASSENGER DOOR TO OPEN IT, AS IT CAN'T BE OPENED AT ALL FROM THE OUTSIDE. CHANGING THE FUSE DID NOT HAVE AN AFFECT ON THE REAR WIPER OR THE TRUNK. I'VE NEVER SEEN A VEHICLE WHERE THE TRUNK HAS NO OTHER WAY TO BE OPENED. THIS MADE IT VERY HARD TO GET TO THE HANDLE FOR THE SPARE TIRE. RECEIVED CALL FROM CUSTOMER SERVICE AFTER A FACEBOOK COMPLAINT AND THEY ADVISED WE NEEDED TO BRING IT IN TO THE DEALER SO THEY CAN FIGURE IT OUT. WE ARE SKEPTICAL BECAUSE A FEW MONTHS PRIOR TO THAT WE TOOK IT TO THE DEALER TO FIX A VERY BAD DRAG. WHEN YOU MAKE A LEFT HAND TURN THE CAR DRAGS AND GOES REALLY SLOW AND TAKES A FEW SECONDS TO GET BACK TO NORMAL SPEED. THE DEALER CHARGED US CLOSE TO $500 AND DID NOT FIX THE PROBLEM. THEY FIXED SOMETHING THAT DID NOT NEED FIXING AND TOLD US IF WAS FIXED WE HAD TO TURN AROUND NOT EVEN A MINUTE AFTER PULLING OFF THE LOT WITH IT TO ADVISE THEM IT WAS NOT FIXED. THEY WANTED TO KEEP CHARGING US FOR DIFFERENT THINGS BECAUSE THEY COULD NOT FIGURE OUT WHAT IT WAS. WE DECLINED BECAUSE NO MONEY FOR GUESSES.

Mileage: 74,000

Jun 19, 2015

THE DEALER CAN NOT SEEM TO GET THE PARTS TO FIX THE RECALL L25. I HAVE A CAR THAT IS DIEING WHILE TRAVELING AT SPEEDS OF 70 MPH. THE WIRELESS IGNITION NODE IS THE PROBLEM, AND THE DEALER NOT BEING ABLE TO GET THE PARTS IS SAD. I HOPE I DONT HAVE A WRECK AND GET KILLED CAUSE OF A RECALL, AND ME NOT BEING ABLE TO GET IT FIXED DUE TO THE FAILURE OF CHRYSLER NOT PROVIDING MY DEALER WITH THE PARTS TO FIX MY CAR.

Mileage: 116,000

Jun 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT DUE TO A MALFUNCTION WITH THE KEY FOBS, THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Mileage: 59,000

Jun 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE ON POSITION. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT KEY FOBIK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Jun 17, 2015

HAD THE WIM REPLACED PER RECALL AND WHEN I WENT TO PICK IT UP WAS INFORMED THE ESP LIGHT WAS ON AND THE CAR WOULD NOT SHIFT OUT OF PARK. THEY REPLACED THE STOP LAMP SWITCH AND THE CAR STILL WILL NOT SHIFT OUT OF PARK. I WAS THEN TOLD THAT IT IS BECAUSE A FAULTY TIPM CONTROL MODULE. IS THIS BECAUSE OF WHAT DODGE DID TO REPLACE THE WIM?

Mileage: 120,000

Jun 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN UPDATED 10/14/15*JS

Jun 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND ALL THE ELECTRICAL FUNCTIONS FAILED. THE VEHICLE WAS UNABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Jun 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

Jun 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CONTROLS FAILED. THE DOOR HAD TO BE OPENED MANUALLY. THE CONTACT STATED THAT CHRYSLER RECALLED CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES, BUT THE CONTACT'S VIN WAS EXCLUDED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN

Mileage: 100,000

Jun 15, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. IN APRIL OF 2015, WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL WARNING SENSORS AND GAUGES SUDDENLY ILLUMINATED BEFORE THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE WOODS. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Jun 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Jun 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jun 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 08/27/15*JB

Jun 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Jun 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN

Jun 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. UPDATED 02/03/16.*JB

Mileage: 104,000

Jun 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jun 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT ONCE THE VEHICLE WAS SHUT OFF, THE WINDSHIELD WIPERS CONTINUED TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jun 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD PERIODS OF POWER LOSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Jun 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO THE ON POSITION. AS A RESULT, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE DEALER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE CONTACT CALLED TWO DIFFERENT DEALERS WHO STATED THAT THE PART WAS NOT AVAILABLE AND WAITED FOR LONGER THAN SIX MONTHS FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER RECEIVED THE RECALL NOTICE, OVER A YEAR AGO. UPDATED 08/06/15*JB

Jun 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO PARK, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Jun 2, 2015

I WAS GIVEN A RECALL NOTICE THAT STATES "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT. DEALER SAID THAT IT WILL PROBABLY TAKE 6 TO 8 WEEKS TO GET THE PART. THE POST CARD WARNING STATES "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." SO...6 TO 8 WEEKS OF GAMBLING WITH THIS PROBLEM. DEALER SAID THERE ISN'T A REPLACEMENT CAR TO DRIVE IN THE INTERIM. TRIED TO CALL YOUR HOTLINE NUMEROUS TIMES WITH VARIOUS RESULTS BUT NEVER WAS ABLE TO GET THROUGH! VERY FRUSTRATING.

Jun 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IDLING AT A TRAFFIC LIGHT, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

Jun 1, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD RECALL # 14V373000. *JB THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE THE DEALER PROMISED TO REPAIR HIS VEHICLE. UPDATED 09/21/15. *JB

May 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

May 21, 2015

MY CARS CHECK ENGINE LIGHT CAME ON, HAD IT HOOKED UP TO A FIND OUT WHAT THE CODE WAS. CAME BACK THE TIPM WAS DEFECTED. SINCE I PURCHASED THIS CAR BACK IN 2010 I HAVE HAD RECURRING PROBLEMS WITH THE CAR NOT STARTING AT WILL. SOMETIMES AFTER SITTING FOR AN UNDISCLOSED TIME IT WILL RESTART ONLY TO SHUT IT OFF AND HAVE IT HAPPEN AGAIN. I WAS TOLD THE TIPM MAY VERY WELL BE RESPONSIBLE FOR THE PROBLEM. AFTER CONTACTING CHRYSLER THEY STATED THEY HAVE NO KNOWLEDGE OF THE ISSUE

Mileage: 50,000

May 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IN PARK, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

May 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

May 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER AND START THE VEHICLE ON NUMEROUS OCCASIONS. THE CONTACT HEARD A LOUD CLICKING NOISE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE. THE CONTACT REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT INDICATED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE WINDOWS WERE NOT ABLE TO WIND UP AND DOWN DUE TO THE ELECTRONIC CONTROL FAILURE ON THE DRIVER SIDE DOOR. THE CONTACT ALSO WAS NOT ABLE TO USE THE KEY FOB AND MANUALLY PRESS THE LOCK AND UNLOCK FUNCTION. THE CONTACT HAD TO USE THE KEY TO LOCK AND UNLOCK THE DOORS AS THE FAILURE PROGRESSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM). THE CONTACT WAS TO CALL AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

May 8, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BATTERY AND THE STARTER, BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2012. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

May 7, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 6/18/15*CN

May 6, 2015

THE FRONT WINDOW WON'T ROLL DOWN AND THE SIDE MIRRORS WON'T OPERATE. *TR

Mileage: 89,500

May 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE AND IGNITION SWITCH NEEDED TO BE REPLACED AND THE KEY FOBS NEED TO BE REPROGRAMMED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000. UPDATED 09/03/15*LJ THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE COST OF REPAIRS BECAUSE THE SYMPTOMS DID NOT LINE UP WITH OTHER RECALLS. THE MANUFACTURER ADVISED THAT IF THE VEHICLE HAD NO FAILURE AT ALL THEN THEY WOULD HAVE PAID FOR THE REPAIR. UPDATED 12/8/2015 *JS

Mileage: 64,000

May 5, 2015

PRE-EXISTING RECALL # 14V-373 IS GETTING OLD, I HAVE INITIAL NOTICE OF RECALL FROM DODGE BUT NEVER RECEIVED NOTICE TO GET FIXED, SAYING PARTS NOT AVAILABLE. THIS NEEDS ATTENTION, I DON'T NEED TO BE ANOTHER STATISTIC FOR LACK OF RECALL REPAIRS. *TR

Mileage: 65,000

May 2, 2015

ALL THE VEHICLE DASH LIGHTS STARTED FLASHING, GAUGES BOUNCED TO 0 AND BACK, WIPERS WOULD ACTIVATE, AND VEHICLE MADE CHIME NOISE - REPEATEDLY. THE PROBLEM WILL SOMETIMES LAST ONLY FOR A FEW SECONDS AND OTHER TIMES FOR THE DURATION OF THE DRIVE, AND EVEN CONTINUING UPON STARTUP OF THE NEXT DRIVE. THIS PROBLEM WAS VERY INTERMITTENT TO BEGIN WITH AND NOW IS BECOMING MORE COMMON. I HAVE NOT BEEN ABLE TO FIND A SOLUTION AND THE DEALER ORIGINALLY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. THIS PROBLEM IS WELL KNOWN ON MANY ONLINE FORUMS AND IS A HUGE SAFETY CONCERN FOR MY WIFE AND CHILDREN. I BELIEVE THAT IT MAY BE AN ISSUE RELATED TO THE TIPM AND RELATED TO NHTSA ACTION NUMBER :DP14004. DODGE REALLY NEEDS TO RECALL THIS ISSUE, IMMEDIATELY. THE PROBLEM IS HAPPENING VERY FREQUENTLY NOW. *TR

Mileage: 31,000

Apr 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 28, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN THE CONSUMER STATED THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON SEPTEMBER 15TH AFTER RECEIVING THE SECOND NOTICE. UPDATED 9/15/015 *JS

Apr 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 9/15/15*JS

Apr 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THAT CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE. THE CONTACT MADE SEVERAL ATTEMPTS TO SPEAK TO THE MANUFACTURER; HOWEVER, DUE TO LONG HOLD TIMES, HAD YET TO SPEAK TO A LIVE REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 15, 2015

FOR ALMOST A YEAR THE DOESN'T START WHEN IT DOESN'T WANT TO I GET IN THE CAR AND EVERYTHING LIGHTS UP AND THE ENGINE JUST CLICKS I'VE HAD THE STARTER REPLACED THE BATTERY THE SOME MODULE WITH NEW KEYS THE SHIFTER AND NOTHING HAS HELPED IM AT A LOSS THE CAR HAS BEEN TOWED MORE TIMES THAN I CAN COUNT I'VE BEEN STUCK WITH MY CHILDREN IN DARK PARKING LOTS FAR FROM HOME IT HAPPENS WAY TO MUCH AND THE FACT THAT THEY CANT FIX THIS PROBLEM IS RIDICULOUS NO ONE SHOULD HAVE TO DEAL WITH THIS I HAVE NOW BEEN IN A RENTAL FOR 3 WEEKS IM SICK OVER THIS I LOST MY CAR IN SANDY AND BOUGHT THIS STUPID ONE TO REPLACE THAT AND NOW IM TRYING TO FIX MY HOME AND A CAR I PAY CASH FOR. *TR

Mileage: 42,000

Apr 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE KEY FAILED TO TURN OVER IN ORDER TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER MORE THAN THREE TIMES DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Apr 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER BEING PARKED FOR TEN HOURS; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 5/18/15*CN UPDATED 10/5/2017*CN

Mileage: 85,000

Apr 12, 2015

RANDOM ELECTRICAL ISSUES WHEN EITHER THE (1) DRIVERS SIDE DOOR IS OPENED WHEN THE CAR IS RUNNING, OR (2) WHEN THE CAR IS FIRST STARTED. WINDSHIELD WIPERS START GOING, ALL THE PANEL LIGHTS START BLINKING, INTERIOR SOUNDS BEEPING, AND GAS INDICATES ON EMPTY. THIS CONTINUES UNTIL THE CAR JUST DECIDES TO STOP. I AM AFRAID I AM GOING TO HAVE A TOTAL ELECTRICAL FAILURE WHILE DRIVING. I HOPE AND PRAY THIS BECOMES A RECALL SOON. IT'S VERY SCARY. *TR

Mileage: 73,223

Apr 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/29/15*CN UPDATED 9/17/2015 *JS

Apr 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 8, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN UNSUCCESSFUL AT GETTING THE RECALL WORK DONE. THE DEALER WILL NOT RETURN HIS CALL. RECALL # 14V373000. *JB

Apr 7, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE AND THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE AND IT WAS TOWED MORE THAN ONCE TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE WITHOUT WARNING WHILE WAITING FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Apr 4, 2015

RECALL NUMBER L25. HAVE TALKED WITH LOCAL DEALERS AND WITH DODGE TO GET RECALL TAKEN CARE OF. HAVE BEEN PUT ON PRIORITY LIST AND NOT RECEIVED ANY COMMUNICATIONS IN OVER 4 MONTHS. MY SON USES THE CAR AT COLLEGE AND HAS HAD THE CAR SHUT OFF WHILE DRIVING, NEGATING THE POWER STEERING AND BRAKES. I CHECKED THE DODGE WEBSITE AND THEY SAID PARTS ARE NOW AVAILABLE, BUT I RECEIVED NO NOTIFICATION. *TR

Mar 31, 2015 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DEFROSTING THE WINDSHIELD, THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY AND THE REAR PASSENGER SIDE WINDOW ROLLED DOWN INDEPENDENTLY. THE DRIVER SIDE DOOR PANEL CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE AND THE DOOR PANEL WOULD NO LONGER SHUT OR LATCH. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Mar 28, 2015

VEHICLE FAILS TO START OR "SHUTS" DOWN WHILE RUNNING. DEALER CHARGED ME APPROXIMATELY $1000.00 TO REPAIR AND THE REPAIR WAS INEFFECTIVE (PRIOR TO RECEIVING RECALL NOTICE) DEALER IS NOW INFORMING ME THAT THE REPAIR PARTS DETAILED IN THE RECALL ARE IN "SHORT SUPPLY" OR "BACKORDERED" AND THEY ARE EXPECTING THEM NOT TO BE AVAILABLE FOR ONE YEAR. *TR

Mileage: 60,000

Mar 28, 2015

I BOUGHT THIS VEHICLE IN 2014, 3 DAYS AFTER PURCHASE WENT TO START MY CAR, IT WOULDN'T START. WHEN I TURNED IT OVER IT SAID "BAD KEY". THIS HAS DONE THIS OFF AND ON FOR THE LAST YEAR. AS OF 3/26/15 MY CAR WAS TOTALLY LOCKED DOWN. I KNEW OF THE RECALL AND HAVE ASKED LITHIA OF EUGENE OREGON 97401 IN REGARDS TO IT, AND THEY HAVE SAID THERE IS NO PARTS IN FOR THE RECALL. I SPOKE WITH PARTS, TODAY AND THEY STATED THEY HAD KEYS IN. SO THEN SENT ME TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT STATES THIS DOES NOT FALL UNDER THE RECALL OR MY WARRANTY. THAT I NEED TO REPLACE THE WHOLE IGNITION, WHICH WILL GIVE ME 2 NEW KEYS FOR THE SUM OF 702.00 OUT OF MY POCKET EXPENSE. IF THEY ARE HAVING SO MANY PROBLEMS WITH THESE IGNITIONS FOR THIS YEAR, I WOULD ASSUME IT WOULD FALL UNDER THE RECALL. I HAVE BEEN STRANDED WITH THIS SITUATION "BAD KEY" AND MY VEHICLE NOT STARTING NUMEROUS TIMES, EACH TIME THAT I MADE REFERENCE TO IT WITH LITHIA DODGE OF EUGENE, OREGON. THEY JUST SAID THEY WILL SEND ME INFORMATION WHEN THE PART COMES IN. THE COMPANY NEVER HAD A WRITTEN REPORT OF THE COMPLAINT ON THERE PART FOR UNKNOWN REASONS, EVEN THOUGH I HAD COMPLAINED ABOUT IT. I AM VERY FRUSTRATED IN THE WAY SERVICE DEPARTMENT HAS HANDLED THIS SITUATION NON PROFESSIONAL AND MAKING IT NOW MY PROBLEM TO HAVE TO DEAL WITH. I HAVE NO OTHER CAR SO I HAVE TO PAY TO GET IT FIXED AT THIS POINT, AND RENT A CAR UNTIL THEY CAN ORDER THE NEW IGNITION IN, AND REPAIR IT. WHICH THEY STATED CAN TAKE UP TO A WEEK. AT 20.00 DOLLARS A DAY RENTAL FEE FOR A CAR, AND THEN THE OTHER 702.00 FOR THE REPAIR. I AM NOT A HAPPY CAMPER WITH MY VEHICLE AT THIS POINT, OR WITH LITHA DODGE OF EUGENE OREGON.. *TR

Mileage: 39,000

Mar 27, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05-26-15*BF THE CONSUMER STATED IT HAD BEEN NEARLY 8 MONTHS AND THE PART NECESSARY TO PERFORM THE RECALL HAD NOT BEEN MADE AVAILABLE. UPDATED 6/30/2015*JS

Mar 27, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.

Mileage: 10

Mar 26, 2015

TL* THE OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 7/9/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 6-11-2015 UNDER THE RECALL. UPDATED 9/18/15 *JS

Mileage: 55,000

Mar 24, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER A SHORT PERIOD OF TIME THE FAILURE RECURRED MULTIPLE TIMES. ADDITIONALLY, THE TIRES WERE REPLACED MULTIPLE TIMES DUE TO THE CONTINUOUS FAILURES. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

Mar 23, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. ON SEPARATE OCCASIONS, THE DEALER REPLACED THE STARTER, THE KEY, THE WIN MODULE, SHIFTER AND BATTERY BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

Mar 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 19, 2015

I RECEIVED A RECALL NOTICE FOR MY VEHICLE BACK IN 2013 OR 2014 REGARDING THE WIRELESS IGNITION NODE (WIN) MODULE. CHRYSLER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139. RECALL DATE IS: MARCH 1, 2011. I HAVE HAD MY VEHICLE COMPLETELY SHUT OFF ON SEVERAL DIFFERENT OCCASIONS WHICH HAS ALMOST GOTTEN ME IN A WRECK. I HAVE BEEN FORTUNATE TO BE ABLE TO GET OUT OF THE WAY OF TRAFFIC BUT THE LAST TWO TIMES THIS HAS HAPPENED I WAS BARELY ABLE TO AVOID AN ACCIDENT. ONE TIME I WAS DRIVING ON A TOLL ROAD IN AUSTIN, TEXAS AND GOING OVER A BRIDGE AND HAD TO PULL AS CLOSE TO THE CENTER CEMENT WALL AS POSSIBLE AND RESTART MY VEHICLE AND HURRY TO GET OUT OF TRAFFIC BEFORE I WAS HIT. THIS LAST TIME THAT IT HAPPENED I WAS DRIVING ON MY WAY TO WORK ON AGAIN A BUSY 4 LANE ROAD AND WAS ABLE TO PULL INTO AN ENTRANCE OF AN APARTMENT COMPLEX AND RESTART MY VEHICLE. BOTH TIMES IT HAS BEEN A CLOSE CALL. MY LOCAL DODGE DEALERSHIP KEEPS TELLING ME THAT THERE IS CURRENTLY NO REPLACEMENT PART AVAILABLE. THIS IS BECOMING VERY FRUSTRATING AND ALSO VERY SCARY AT THE SAME TIME. CAN YOU PLEASE ADVISE ME AS TO WHEN THIS REPLACEMENT PART MIGHT BE AVAILABLE. LIKE IT SAID I HAVE. *TR

Mar 18, 2015

FREQUENTLY ALL EXTERIOR AND INTERIOR LIGHTS FLASH ON AND OFF, WINDSHIELD WIPERS GOING OFF, DOORS WILL NOT UNLOCK, WINDOWS WILL NOT GO DOWN, DASH PANEL FLASHING (IT IS AS THOUGH THE CAR IS POSSESSED, THE PANEL WILL SHOW THE GAS TANK AS EMPTY, THE TEMP GAUGE RISES TO HOT AND I HAVE TO PULL OVER FOR FEAR OF ENGINE ACTUALLY OVERHEATING) PERIODICALLY WHILE IN THIS MODE, THE VEHICLE WILL NOT START. THE VEHICLE HAS BEEN INTO 2 DIFFERENT DEALERSHIPS. ELECTRICAL CODES WERE COMING UP BUT COULD NO'T BE IDENTIFIED, MULTIPLE LOSS OF COMMUNICATION CODES OF THE INTERIOR COULD NOT BE IDENTIFIED (THEY WERE UNABLE TO PIN POINT WHERE THEY WERE COMING FROM) I WAS ADVISED TO BRING IT BACK WHEN IT HAPPENED AGAIN. FINALLY FRIDAY, MARCH 13, 2015 THE CAR STARTED GOING HAYWIRE AND I WAS ABLE TO GET INTO THE DEALERSHIP. WHILE THE CAR WAS RUNNING THEY WERE ABLE TO DIAGNOSE AND REGISTERED MULTIPLE LOSS OF COMMUNICATION CODES COMING FROM DOOR WINDOWS AND DASH BOARD, THEY FOUND THEY WERE ALL CONNECTED TO THE TIBM. DUE TO ALL OF THE ELECTRICAL RECALLS WHEN I FIRST PURCHASED THE VEHICLE, IT IS MY OPINION THAT THEY HAVE KNOWN ALL ALONG THAT THE JOURNEYS HAD ELECTRICAL ISSUES. THE 2012 MODEL WAS RECALLED BECAUSE OF THEM. I FEEL TIBM HAS BEEN THE ISSUE ALL ALONG. I TRAVEL BACK AND FORTH 100 MILES WEEKLY SOME TIMES TWICE A WEEK ON THE HIGHWAY PICKING KIDS UP FROM SCHOOL AND CAN NOT AFFORD TO BE STRANDED ON THE HIGHWAY NOR CAN I AFFORD TO PURCHASE A NEW VEHICLE. THE DEALERSHIP IS CHARGING ME OVER 1200.00 FOR REPLACEMENT OF THE TIBM. I CALLED CHRYSLER/DODGE CARE AND THEY STATED BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T HELP ME. I AM CURRENTLY IN DISPUTE WITH THEM BECAUSE, THESE PROBLEMS WERE HAPPENING WHILE THE CAR WAS UNDER WARRANTY AND THEY HELD MY CAR FOR WEEKS TRYING TO IDENTIFY THE ISSUE. I AM AWAITING A RESPONSE FROM DODGE CASE WORKER. *TR

Mar 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Mar 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,600. UPDATED. 6/9/15 *TA THE CONSUMER STATED HE RECEIVED ARE RECALL 10 MONTHS AGO. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 07/02/15*JB

Mileage: 5,600

Mar 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 17, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 4/15/15*CN

Mileage: 20,000

Mar 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS AND THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH TO START THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 8/27/15*CN UPDATED 9/28/2017*CN

Mileage: 100

Mar 14, 2015

IGNITION WILL SHUT OFF WHILE DRIVING. ALSO DASHBOARD WILL READ BAD KEY AND REFUSE TO START. CHRYSLER STATES THAT IT IS PART OF RECALL L25 BUT THE PART IS UNAVAILABLE. IN THE MEANTIME MY CAR IS A PAPERWEIGHT THAT I CAN'T DRIVE. THEY HAVE NO DATE ON WHEN PARTS WILL BE AVAILABLE. WHAT IS MY RECOURSE? *TR

Mileage: 90,000

Mar 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE KEY REMAINED IN BETWEEN THE ON AND THE ACCESSORY POSITION BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Mar 12, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO THE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD THE CONSUMER HAS BEEN UNSUCCESSFUL AT GETTING THE DEALER TO COMPLY WITH THE RECALL. RECALL # 14V373000.*JB

Mar 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN

Mar 11, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE.

Mar 11, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS APART OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE ACCORDING TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

Mar 11, 2015

I OWN A 2009 DODGE JOURNEY. AND RECEIVED RECALL NOTIFICATION L25 / NHTSA 14V-373 HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. I THINK THAT THE MANUFACTURER HAD FAR EXCEEDED A REASONABLE AMOUNT OF TIME. I HAVE EXPERIENCED THE FAILURE IN SEVERAL INCIDENTS OF CAR NOT STARTING, FORTUNATELY, THERE HAVE BEEN NO WRECKS YET. I'VE BEEN ON PHONE FOR OVER AN HOUR TRYING TO GET SOMEONE TO ANSWER MY CALL FROM CHRYSLER CUSTOMER SERVICE 1-800-853-1403. I WANT SOMETHING DONE AND I WANT IT DONE NOW, BEFORE SOMEONE GETS INJURED DUE TO THIS LACK OF ACTION FROM CHRYSLER! *TR

Mar 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

Mar 10, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 9, 2015

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUE. *SMD THE CONSUMER RECEIVED A RECALL 14V373000 LAST SUMMER, AND IS WAITING FOR A FOLLOW-UP NOTICE.*JB THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. UPDATED 11/24/15.*JB

Mar 6, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 9/27/2017*CN

Mar 5, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 5, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/5/15*CN UPDATED 05/12/15*JB

Mar 5, 2015

RECEIVED RECALL LH/NHTSA 14V-373 FOR WIRELESS IGNITION NODE MODULE DETENTS. DEALER HAS NEVER BEEN UNABLE TO GET RECALL PARTS TO PERMANENTLY CORRECT. PLEASE ADVISE ASAP AS WE WOULD STILL LIKE TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. *TR

Mar 4, 2015

AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RADIO AND DISPLAY WILL THEN WORK. THIS HAPPENS FREQUENTLY DEPENDING ON HOW MANY TIME THE VEHICLE IS STARTED AND STOPPED.MY MECHANIC HAS TRACED IT TO THE TIPM ,TOTALLY INTEGRATED POWER MODULE. *TR

Mileage: 73,000

Mar 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH OVER A POTHOLE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

Mileage: 110,000

Mar 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 3, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 2, 2015

IN OCTOBER 2014 I RECEIVED A LETTER STATING CHRYSLER HAD A SAFETY RECALL ON THE FREQUENCY OPERATED BUTTON IGNITION KEY FOR MY JOURNEY. AS OF MARCH 2, 2105 I HAVE YET TO RECEIVE A LETTER TO GET THIS FIXED. I THINK 6 MONTHS IS MORE THAN ENOUGH TIME TO HAVE THIS RECALL TAKEN CARE OF FOR MY CAR. THE LETTER SAID I HAD TO WAIT FOR ANOTHER LETTER STATING THE PART WAS AT THE DEALER. I HAVE NEVER GOTTEN THIS LETTER. COULD YOU PLEASE TELL ME WHAT IS TAKING SO LONG AND WHEN THIS PROBLEM WILL BE FIXED? *TR

Feb 27, 2015

WHEN THE CAR WAS STARTED THE WINDSHIELD WIPERS CAME ON AND CANNOT BE SHUT OFF OR THE SPEED CHANGED. THE HEADLIGHTS CANNOT BE DIMMED. THE DIRECTION SIGNALS DO NOT WORK. THE FOG LAMPS DO NOT WORK. SITTING IN THE GARAGE UNATTENDED THE CAR LOCKED ITSELF. WITHOUT THE KEY IN THE IGNITION 2 RED LIGHTS ON THE DASH ARE NOW BLINKING. I PURCHASED THE CAR FROM AL WEST CHRYSLER IN ROLLA, MO ON 2/11/2015 BUT WAS NOT ABLE TO PICK THE CAR UP UNTIL THE NEXT DAY DUE TO AN UNDISCLOSED ELECTRICAL PROBLEM. I ASKED [XXX] IN THE AL WEST SERVICE DEPARTMENT TO REPORT THE ISSUE TO CHRYSLER CORP. BUT HE SAID IT WOULD DO NO GOOD THAT I WOULD HAVE TO REPORT IT MYSELF AND GAVE ME AN INCORRECT PHONE NUMBER TO CALL. I AM CURRENTLY LOOKING FOR A CORRECT NUMBER FOR THE CHRYSLER SAFETY DEPT. I FEEL THIS IS A SAFETY ISSUE THAT OUGHT TO BE CORRECTED AT CHRYSLER'S EXPENSE. *TR

Mileage: 89,695

Feb 27, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. EACH TIME THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE TO RESET THE COMPUTER. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO REPLACED THE DETENT SPRING FOR MANUFACTURER RECALL NUMBER L25, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AT A SLIGHT CURVE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BARRIER. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

Feb 27, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT SIDE OF THE ROAD INTO TERRAIN. THE VEHICLE THEN ROLLED OVER MULTIPLE TIMES UNTIL COMING TO A STOP IN A WATER DRAIN DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND HER DAUGHTER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER'S RIGHT SIDE OF THE FACE WAS SEVERELY BRUISED AND NECK AND SPINE TRAUMA WAS SUSTAINED. THE CONTACT NEEDED AN MRI ON THE WRIST, ARM, NECK, AND LOWER LUMBAR AREA TO FURTHER DIAGNOSE THE EXTENT OF HER INJURIES. THE CONTACT'S DAUGHTER HAD A KNOT ON HER FOREHEAD AND WAS TREATED FOR A POSSIBLE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Feb 24, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

Feb 24, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 24, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Feb 19, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE WIRELESS IGNITION RING, THE ABS LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNLESS IT WAS IN THE NEUTRAL POSITION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Feb 19, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 18, 2015 Crash

I WAS DRIVING DOWN THE ROAD, (THE ROAD HAS A SLOPE) MY CAR HIT A BUMP IN THE ROAD AND SHUT COMPLETELY OFF. I KEPT PRESSING THE BRAKE BUT IT DIDN'T STOP THE CAR FROM ROLLING DOWN HILL BECAUSE THERE WAS NO POWER TO THE CAR. MY CAR ROLLED INTO THE BACK OF ANOTHER CAR. THIS VEHICLE IS PART OF A RECALL AND I HAVE MADE SEVERAL TRIPS TO A DEALER TO GET IT REPAIRED BUT I AM TOLD EACH TIME THAT THE PART IS NOT AVAILABLE. I AM AFRAID TO DRIVE THIS CAR. THIS TIME IT WAS AN ACCIDENT THE NEXT TIME IT SHUTS OFF IT MAY BE A FATALITY.

Feb 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Feb 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 10, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 10, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,893.

Mileage: 94,893

Feb 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT "BAD KEY" DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Feb 6, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AT TIMES. IN ORDER TO GET THE VEHICLE TO START, THE STEERING WHEEL HAD TO BE SHAKEN FROM SIDE TO SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE THE CONTACT AWARE THAT EVEN THOUGH THEY RECEIVED A RECALL NOTICE, THE VEHICLE WAS TWO MONTHS PAST THE DATE TO BE INCLUDED IN THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH STOPPED WORKING AND FAILED TO CONTROL ALL THE WINDOWS. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

Feb 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

Feb 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Feb 1, 2015

MY 2009 DODGE JOURNEY HAS BEEN TO RICK HENDRICKS JEEP CHRYSLER DODGE RAM AT LEAST 3 TIMES TO REPAIR THE RECALLED IGNITION PART. I BELIEVE THE FIRST TIME IT WAS TAKEN IN WAS NOVEMBER 22 AND THEY STATED THE PARTS WERE NOT RELEASED YET FOR THE REPAIR. THEY THAN CALLED ME BACK TWO MORE TIMES STATING THE PARTS WERE IN BUT THEY WEREN'T. MY LAST VISIT WAS ON DECEMBER 20 AND AFTER 5 HOURS OF WAITING I WAS TOLD THE PARTS WERE STILL NOT IN. I HAVE WASTED 15 HOURS IN WAITING AND GAS FOR TWO CARS. THEY TOLD ME THEY WOULD CALL ME WHEN THE PART COMES IN BUT NO PHONE CALL YET. *TR

Jan 29, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jan 28, 2015

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF AWARE OF FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Jan 28, 2015

WE HAVE HAD MANY PROBLEMS WITH THIS SUV. ELECT. AND MECH. THE ENGINE WILL JUST SHUT OFF. SEVERAL LIGHTS STAY ON. THE DEALER CLAIMS THAT THEY FIXED THE IGNITION SWITCH A FEW MTHS. AGO BUT THEY DID NOT. EVERY TIME IT HAS BEEN IN THE DEALER TO FIND WHAT WAS WRONG, THEY COULD NOT FIND ANYTHING. FOR EXAMPLE WE THE BATTERY AND LESS THAN A YEAR LATER THE BATTERY IS DEAD SOMETHING ELECTRICAL IS DRAINING THE BATTERY, THE ARE MANY OTHER PROBLEMS WITH THIS CAR. *TR

Mileage: 53,000

Jan 27, 2015

I WAS DRIVING APPROXIMATELY 10-15 MPH WHEN MY CAR SUDDENLY SHUT-OFF AND WOULD NOT RESTART. IT HAS A RECALL FOR THE WIN MODULE BUT THE DEALER DOES NOT HAVE THE PARTS TO FIX IT. IT IS CURRENTLY AT THE DEALER BEING LOOKED AT. THIS CAR HAS BEEN NOTHING BUT TROUBLE FROM THE BEGINNING. I HAVE BEEN THRU MORE SETS OF BRAKE PADS AND ROTORS THAN I EVER THOUGHT POSSIBLE. NOT TO MENTION ALL THE TIMES IT WAS TOWED TO DEALER BECAUSE IT WOULD NOT START AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG WITH IT. IT IS A KNOW PROBLEM WHICH THEY WILL NOT FIX. I HAVE ALSO HAVE NUMEROUS ELECTRICAL ISSUES INSIDE THE CAR. THESE CARS ARE WORTHLESS. *TR

Mileage: 136,000

Jan 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 22, 2015

I CURRENTLY OWN A 2009 DODGE JOURNEY, THE DRIVER SIDE MASTER POWER SWITCH STOPPED WORKING. THE ENTIRE POWER SWITCH IS NOT INOPERABLE. THE DRIVER SIDE MIRRORS, CAR LOCKS ARE CURRENTLY ARE NOT WORKING BUT THE BACK WINDOWS ARE WORKING. THE DRIVER SIDE HEAT VENT BLOWS COLD AIR WHILE THE DRIVER SIDE BLOWS HOT AIR. I CURRENTLY AM AWAITING SUPPLIES FOR A CURRENT RECALL SO BEGIN TO RESEARCH THESE TWO CONCERNS. I FIND THAT OVER 46, 500 PEOPLE HAVE EXPERIENCED THE MASTER POWER SWITCH SUDDENLY BECOMING INOPERABLE WITH A PREVIOUS RECALL CORRECTING THIS ISSUE. I CONTACTED CHRYSLER TO INQUIRE ABOUT GETTING THIS RECALL DONE WHILE PLACING MY CAR IN THE SHOP FOR THE CURRENT OUTSTANDING RECALL. I WAS TOLD THAT MY CAR WAS MADE TWO MONTHS AFTER THE RECALL PERIOD MEANING THAT I WOULD HAVE TO PAY FOR THOSE REPAIRS OUT OF POCKET.

Jan 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Jan 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER PLACED THE CONTACT ON A WAITING LIST AND DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Jan 20, 2015

TL* THE CONTACT OWNS A 2009 CHRYSLER JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN

Jan 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,812. UPDATED 03/17/15*LJ UPDATED 10/15/2015*JS

Mileage: 71,812

Jan 15, 2015 Fire

VEHICLE BATTERY DRAINED. REPLACED BATTERY AND WIPERS STAYED ON CONTINUOUSLY. MULTI FUNCTION SWITCH WAS INOPERATIVE WHICH CONTROLS THE TURN SIGNALS, HIGH AND LOW BEAM, AND FOG LIGHTS. FACTORY NAVIGATION WITH SURROUNDING AREA CAUGHT FIRE WITH NO KEY IN THE IGNITION WHILE CAR WAS PARKED IN DRIVEWAY RESULTING IN TOTAL LOSS OF VEHICLE. *TR

Mileage: 86,000

Jan 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Jan 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-60 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REMEDY. THE CONTACT MENTIONED THAT THE IGNITION KEY WAS THE ONLY ITEM IN THE KEY RING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Jan 9, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 7, 2015

TL-THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 3/4/15*CN

Jan 6, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE KEY WAS REMOVED AND REINSERTED INTO THE IGNITION. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

Jan 5, 2015

THE VEHICLE WILL NOT START INTERMITTENTLY. AFTER SEVERAL COSTLY REPAIRS THE ISSUE PERSISTS AND THE DEALER AND MANUFACTURER DENY KNOWLEDGE OF THE PROBLEM OR REPORT THAT THEY CANNOT DUPLICATE IT. THIS SEEMS DISINGENUOUS SINCE ALL CAR SITES I EVALUATED PRIOR TO THIS COMPLAINT LIST THIS SAME ISSUE IN ABUNDANCE. I ALSO HAVE HAD TO REPAIR OR REPLACE THE BRAKE SYSTEMS AND AM CURRENTLY RECEIVING WARNING LIGHTS FOR THE ESP AND BAS. THE MODEL YEAR IS POORLY MANUFACTURED AND THE MANUFACTURER IS NOT TAKING RESPONSIBILITY. IT HAS ALSO BEEN EXTREMELY DANGEROUS (MULTIPLE INCIDENCE OF STRANDING IN THE MIDDLE OF WINTER WITHOUT HEAT UP TO 2 HOURS WITH SMALL CHILDREN AFTER WHICH THE CAR WILL MIRACULOUSLY START.) *TR

Mileage: 80,000

Jan 5, 2015

IN OCT., 2014 I RECEIVED A RECALL NOTICE L25/NHTSA 14V-373. I HAVE CALLED MY DEALER AND CHRYSLER'S VEHICLE SAFETY HOTLINE TWICE, AND AGAIN TODAY. BOTH REPORT THAT "THE PROBLEM IS IN THE IGNITION SWITCH, BUT THAT "THE REPAIR PARTS ARE NOT AVAILABLE, NOR DO THEY HAVE AN ETA FOR THEIR ARRIVAL". LAST EVENING MY CAR'S ENGINE SHUT OFF WHILE I WAS DRIVING AT ABOUT 40 MPH. I RESTARTED AND IT STOPPED AGAIN. I HAD PLENTY OF GAS AND THE CAR HAS RUN NORMALLY SINCE. HOWEVER, THE CAR BEHIND ME ALMOST DIDN'T STOP IN TIME. HOW CAN THIS VEHICLE BE SAFE TO DRIVE? WHAT IF I HAD BEEN GOING 65 MPH ON THE INTERSTATE? I WAS EMPLOYED FOR MANY YEARS IN THE MANUFACTURING INDUSTRY AND NEVER HEARD OF PLACING , OR RECEIVING AN ORDER WITHOUT OBTAINING A DELIVERY COMMITMENT. WHAT IS GOING ON HERE? *TR

Mileage: 83,195

Jan 4, 2015

THIS IS THE 3RD TIME THE CAR HAS LEFT ME STRANDED. THE IGNITION WILL NOT TURN OVER. THE BATTERY IS FINE, THE TANK IS FULL. I RECEIVED A RECALL FOR THE IGNITION FOB BUT WAS TOLD BY THE DEALER THAT THE PART IS NOT IN. ITS BEEN MORE THAN 6 MONTHS. I'D LIKE TO KNOW WHAT MY RIGHT ARE. ISN'T THE MANUFACTURER OBLIGATED TO FIX THE KNOWN/ADMITTED PROBLEM? *TR

Mileage: 118,000

Dec 30, 2014

VEHICLE WILL STALL WITHOUT WARNING FOR NO APPARENT REASON AT ANY SPEED. ON OCT 3, 2014 I WAS TAKING MY CHILD TO SCHOOL WHEN THE CAR STALLED IN AN INTERSECTION. AFTER THE LIGHT TURNED GREEN I PROCEEDED TO THE INTERSECTION AND STALLED UPON ENTERING THE INTERSECTION. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND RESTART WITHIN ~10 SECONDS. THIS ISSUE REPEATED ITSELF AT LEAST TWICE WHILE EN ROUTE FROM MY HOME TO A NEARBY SERVICE SHOP (FOLTZ AUTO) WHICH DETERMINED THERE WAS NO ISSUE THE BATTERY OR IGNITION. ON 10/5/14 I TOOK THE VEHICLE TO HERITAGE CHRYSLER (21234) AND HAD THE CAR SERVICED FOR TWO REASONS: THE MAIN REASON WAS THE ABOVE ISSUE AND A SECONDARY ISSUE WAS THE MAIN ODOMETER (NOT THE TRIP ODOMETER) AT SOME POINT HAD RESET ITSELF LEAVING A DISPLAY OF AN INCORRECT MILEAGE MUCH LOWER THAN THE ACTUAL MILEAGE. THE DEALER COULD NOT RECREATE THE STALLING ISSUE OR OFFER ANY SOLUTION, BUT NOTED THAT ANOTHER ELECTRICAL ISSUE WAS CAUSING THE ODOMETER TO DISPLAY AN INCORRECT MILEAGE; THE FIX WAS TO REPLACE THE INSTRUMENT CLUSTER ASSEMBLY. AFTER HAVING THE INSTRUMENT CLUSTER REPLACED, THE ISSUE DID NOT REOCCUR UNTIL 12/26/2014, WHEN THE CAR STALLED THREE TIMES WITHOUT WARNING AT ~40 MPH, LEAVING THE CAR COMPLETELY "DEAD" EACH TIME, AND ONCE CAUSING THE CAR TO VEER QUICKLY TOWARDS ANOTHER CAR AS I WAS IN THE PROCESS OF TURNING THE WHEEL AROUND A SLIGHT CURVE WHEN THE CAR LOCKED UP. THE CAR RESTARTED IN NEUTRAL AND CONTINUED ON IN EACH INCIDENT UNTIL I WAS ABLE TO SAFELY REACH MY HOME - I DID NOT FURTHER DRIVE THE CAR. MY CONCERN IS THAT THE MANUFACTURER KNOWS, OR SHOW KNOW, OF MULTIPLE ISSUES WHERE THIS MODEL AND MODEL YEAR VEHICLE HAS RANDOMLY STALLED WITHOUT WARNING AND CAN NOT OFFER A SOLUTION TO THE PROBLEM. CONSUMERS ARE LEFT TO GUESS WHICH REPAIRS TO UNDERTAKE AT SIGNIFICANT EXPENSE, WHILE DRIVING A CAR THAT COULD CONTINUE TO HAVE THE SAME ISSUES. *JS

Mileage: 86,220

Dec 29, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO BE REMOVED FROM THE IGNITION. IN ADDITION, THE ENGINE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO REPLACED THE BATTERY AND THE MAIN KEY BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Dec 22, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Dec 22, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE KEY WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

Dec 21, 2014

I'M WRITING TO COMPLAIN THAT MY 2009 DODGE JOURNEY HAS BEEN ISSUED A RECALL FOR THE IGNITION SWITCH.THE VEHICLE WILL SHUT DOWN COMPLETELY. DESPITE THE FACT THIS REPRESENTS A SIGNIFICANT SAFETY HAZARD AND THIS RECALL WAS INITIATED ALMOST 7 MONTHS AGO, CHRYSLER STILL DOES NOT HAVE THE NECESSARY PARTS TO MAKE THE REPAIR. I HAVE CONTACTED THEM ON A NUMBER OF OCCASIONS AND THEY HAVE NO SOLUTION OR CAN OFFER AN ALTERNATIVE TO DRIVING THIS DANGEROUS VEHICLE. WE DON'T HAVE THE OPTION TO STOP USING THE JOURNEY. WHAT RESPONSIBILITY DOES CHRYSLER HAVE TO MAKE THESE IGNITION PARTS AVAILABLE IN EXPEDITIOUS MANNER? I WOULD ASSUME THERE MUST BE A TIME LIMIT TO MAKE THESE RECALL REPAIRS. EVERY DAY I DRIVE THE JOURNEY IS LIKE DRIVING A BOMB-YOU NEVER KNOW WHEN IT WILL GO OFF. *TR

Mileage: 88,000

Dec 17, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THAT ON MULTIPLE OCCASIONS THE IGNITION SWITCH TURNS OFF. THIS FAILURE OCCURS WHILE DRIVING. THE CONSUMER WOULD PULL TO RESTART THE VEHICLE. UPDATED 10/8/2015*JS

Mileage: 65,000

Dec 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND THE CONTACT WAS UNABLE TO BE ADDED TO A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/03/15

Dec 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/09/15*LJ UPDATED 06/9/2015 *JS

Dec 10, 2014

IN REGARD TO THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), I HAVE NOT RECEIVED A SECOND NOTICE BY THE CHRYSLER DEALERSHIP ABOUT REPAIRING MY VEHICLE. I CALLED AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. I RECEIVED THAT INFORMATION 2 MONTHS AGO. I REQUEST YOUR IMMEDIATE ATTENTION. I AM NOT COMFORTABLE DRIVING THE CAR IN THIS CONDITION. *TR

Dec 4, 2014

IN 10/14 I RECEIVED RECALL #L25/NHTSA 14V-373. ON 11/5/14 I CALLED MY DEALER AND WAS TOLD "NO PARTS AVAILABLE". "NO SCHEDULE". THE SAME DAY I CALLED CHRYSLER RECALL ASSIST. CENTER 1-800-853 AND WAS TOLD. "NO PARTS AVAILABLE OR SCHEDULE AVAILABLE. ON 12/4/14 CALLED ANTIOCH CHRYSLER/DODGE. "BRING THE CAR IN FOR DIAGNOSIS. I WASTED 1 HR! "NO PARTS AVAIL. OR SCHEDULED! WHEN YOU RECEIVE NOTICE FROM CHRYSLER THAT PARTS ARE AVAILABLE, CALL DEALER FOR APPOINTMENT." ACCORDING TO THE RECALL, THERE IS DANGER IN DRIVING THIS VEHICLE. "ENGINE SHUT OFF AND PASSIVE RESTRAINT SYSTEMS WOULD ALSO SHUT OFF. HOW CAN CHRYSLER NOT HAVE A SCHEDULE FOR PARTS AVAILABILITY. DO I ASSUME THAT THEY HAVEN'T BEEN ORDERED, OR IF SO, WERE ORDERED FROM AN INCOMPETENT MANUFACTURER? WHY RECALL AT ALL? *TR

Dec 4, 2014 Crash

WHILE IN THE DRIVE THROUGH CAR TURNED OFF AND I COULDN'T STOP AND SCRAPED THE DRIVERSIDE FENDER ON A YELLOW BARRIER POLE. I THOUGHT IT WAS A FLUKE (A WTF MOMENT) SO I NEVER WORRIED ABOUT IT AGAIN. IT STILL CUTS OFF EVERY NOW AND AGAIN BUT I AM USUALLY PARKED OR MOVING SLOWLY. I DID GET PULLED OVER ONE TIME WHEN THE CAR CUT OFF AND TO STOP I HAD TO PUT IT IN PARK SO I WOULDN'T RUN A STOPSIGHN ONTO HWY 99. (HE LET ME GO) WENT FOR THE RECALL ON THE IGNITION SAT FOR OVER AN HOUR ONLY TO BE TOLD THEY DONT HAVE THE REPLACEMENT PART OR KNOW WHEN THEY WILL HAVE IT. ON MANY OCCASIONS I AM UNABLE TO GET THE CAR TO START. WHEN THIS HAPPENS I HAVE TO PLACE THE CAR IN NEUTRAL AND TRY AGAIN. THE CAR WILL START ONCE PLACED IN NEUTRAL. WHENEVER THERE IS A THUNDERSTORM THE DRIVERSIDE REAR DOOR WILL FILL UP WITH WATER FROM THE OUTSIDE. IF I SLAM THE DOOR HARD THE WATER WILL FLOW OUT OF THE BOTTOM. FRONT BRAKES GRIND AND SQUEEK NO MATTER IF THE PADS ARE NEW OR HAVE BEEN ON FOR A WHILE. (I TRIED NEW ROTORS TO) WIRING RECALL WAS FIXED ONLY TO DO THE SAMETHING AS BEFORE MONTHS LATER. *TR

Mileage: 60,000

Dec 2, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V737000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 26, 2014

THE PART THAT IS DEFECTED IS TIPM(TOTAL INTEGRATED POWER MODULE) WHICH I GUESS YOU CAN SAY THE BRAIN. I WAS DRIVING ON MY WAY TO WORK AND ALL OF A SUDDEN MY WHOLE DASH BOARD GOES DARK AND THEN THAT'S WHEN THINGS WENT CRAZY. THE WIPERS STARTING GOING AND WOULD NOT STOP, THIS WAS A DRY DAY CAN YOU IMAGINE. THE GAUGES WENT HAYWIRE SUCH AS MY THERMOSTAT WENT TO ZERO, SIGNAL LIGHTS WOULD NOT WORK, RADIO DIED, GAS LIGHT CAME ON AND NO SPEED ODOMETER. ALL THIS TO SAY THAT I TRAVEL ABOUT 65 MILES OR SO ONE WAY TO WORK. DID NOT KNOW WHAT TO THINK OF THIS AND AS I CONTINUE DRIVING THANK GOODNESS TO THAT. THE DASH BOARD START AGAIN TO GO DARK AND THINGS CAME BACK ON AND THIS HAPPEN AGAIN BEFORE I GOT TO WORK. NEED LESS TO SAY WHAT A WAY TO START OUT THE MORNING, I THOUGHT THERE MAY HAVE BEEN A GREMLIN IN MY VEHICLE OR SOME GHOST FROM PASS. TRYING TO BRUSH THIS OFF AND SAID THIS WAS A FLUKE OR SOMETHING. I DID FINALLY TAKE IT TO A DEALER AND THIS WAS WHAT WAS TOLD TO ME AND THE COST IS ALMOST $900.00 JUST FOR THIS PART, THAT IS CRAZY. I DID NOT FIX THIS THAT DAY BECAUSE I SAID THIS IS RIDICULOUS. THEN IN READING UP ON THIS ISSUE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SITUATION WITH AUTO/DEALER AND THEY REFUSE TO RECALL AND TAKE CARE OF THIS REAL SAFETY ISSUE. THIS WAS ONE OF THERE FIRST CROSS OVER VEHICLE MADE SO THERE WAS ROOM FOR ERROR AND ERRORS SHOULD BE FIX BY THEM. SHAME ON THEM NOT TO. I NEED THIS TO BE TAKEN CARE OF BY THEM NOT ME THE CONSUMER WHO STILL HAS TO PAY FOR THIS VEHICLE. I NEED YOUR HELP! THANKS *TR

Mileage: 135,171

Nov 24, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Nov 21, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER AND WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO EXPERIENCED AN INTERMITTENT FAILURE WHERE THE KEY WOULD EITHER FAIL TO TURN OR BECOME STUCK IN THE IGNITION SWITCH. AFTER SEVERAL FAILED ATTEMPTS, THE KEY WOULD EVENTUALLY RELEASE FROM THE IGNITION SWITCH. ADDITIONALLY, THE CRUISE CONTROL WOULD FAIL TO ENGAGE WHEN ACTIVATED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Nov 21, 2014

ON FOUR SEPARATE OCCASIONS, I ATTEMPTED TO START MY VEHICLE (ALL LIGHTS, RADIO WORK) AND ONLY HEAR CLICKS OF THE STARTER AND THE VEHICLE DID NOT START. ON THE SECOND OCCASION, THE VEHICLE FINALLY STARTED AFTER APPROXIMATELY THIRTY MINUTES. I TOOK THE JOURNEY TO AN AUTO CENTER AND THEY TESTED THE BATTERY, WHICH WAS REGISTERING AT 490 CCA AND THEY SUGGESTED I GET A BATTERY SOON. ON THE THIRD OCCASION, I WENT TO PICK MY WIFE UP FROM A DOCTORS APPOINTMENT AND STOPPED THE JOURNEY FOR LESS THAN FIVE MINUTES. I ATTEMPTED TO START THE JOURNEY AND IT DID NOT START FOR OVER 30 MINUTES. I ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED; HOWEVER, AFTER THREE SEPARATE VEHICLES ATTEMPTED TO JUMP MY JOURNEY, IT DID NOT START AND HAD TO CALL A TOW TRUCK. AFTER THE TOW TRUCK DRIVER CHARGED THE BATTERY FOR APPROXIMATELY 5 MINUTES, THE VEHICLE STARTED. I IMMEDIATELY HAD THE BATTERY REPLACED AND THOUGHT THE ISSUES WAS SOLVED. ON THE FOURTH OCCASION, ALL FOUR OF WHICH TOOK PLACE IN A THREE WEEK PERIOD, AFTER STOPPING AT A STORE FOR APPROXIMATELY 10 MINUTES, THE JOURNEY DID NOT START. AFTER WAITING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE FINALLY STARTED. I HAVE REVIEWED THE RECALLS AND THIS IS NOT LISTED, YET THERE ARE MULTIPLE COMPLAINTS OF THIS ISSUE. I WILL BE ATTEMPTING TO HAVE ALL CURRENT RECALLS REPAIRED AND HOPE THIS ISSUE IS TAKE CARE OF BEFORE MYSELF OR SOMEONE IN MY FAMILY IS SERIOUSLY INJURED DUE TO THIS HAPPENING WHILE DRIVING ON THE HIGHWAY. *TR

Mileage: 90,000

Nov 20, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Nov 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE FAILED TO START WITHOUT WARNING. ON A DIFFERENT OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED AFTER THE TRANSMISSION WAS SHIFTED INTO PARK. ALSO, THE PASSENGER SIDE HEAT UNIT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN INITIALLY DIAGNOSED THAT THE WIN MODULE AND THE PENTIUM INTAKE WAS DEFECTIVE. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE TECHNICIAN DETERMINED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN DIAGNOSED THAT THE TRANS RANGE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

Nov 18, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V13900 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT ON TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 13, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/19/14*CN UPDATED 02/03/15. *JB

Nov 13, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 12, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT INDICATED THAT THEY KEY FAILED TO TURN OVER INTO THE ON POSITION PREVENTING THE VEHICLE FROM STARTING. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES WHO INDICATED THAT THE PART WAS NOT AVAILABLE BUT DID NOT SPECIFY IF THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

Nov 10, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE BAD KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

Nov 6, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Nov 6, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

Nov 4, 2014

DEAR SIR OR MADAM: I TOOK MY CAR INTO THE DEALERSHIP OCTOBER 30, 2013 FOR A ROUTINE INSPECTION AND I WAS TOLD BY THE SERVICE MANAGER THAT WHOLE CAR WAS WIRED WRONG AND MY VEHICLE WOULD NOT PASS INSPECTION. I WAS TOLD THAT THIS ISSUES WAS ASLO AFFECTING MY BRAKE & BACK UP LIGHT. I WAS TOLD THAT ALL MY LIGHTS REMAINED LIT AND APPEARED TO STAY ON SO IT LOOKED AS IF I WAS ALWAYS BREAKING & BACKING UP. NEEDLESS TO SAY I HAD TO PAY TO GET THIS ISSUE FIXED. I WAS LOOKING FOR OTHER RECALL ISSUES BECAUSE I RECEIVED A NOTICE ABOUT THE IGNITION AND NOTICE THERE WAS AN ISSUE LISTED IN REGARDS TO THE WIRING ALSO. *TR

Nov 4, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE KEY SLIGHTLY CAME OUT OF THE IGNITION AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BAD KEY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

Nov 4, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

Nov 4, 2014

THERE IS A RECALL ON THE IGNITION SYSTEM AND EACH TIME WE CALL THE LOCAL DEALER TO MAKE AN APPOINTMENT, WE ARE SIMPLY TOLD THAT THERE ISN'T A PART AVAILABLE ANYWHERE TO FIX THE ISSUE. WE WOULD LIKE TO GET THIS SITUATION TAKEN CARE OF ASAP. ANY HELP THAT CAN BE PROVIDED WOULD BE APPRECIATED. *TR

Nov 3, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE AND INFORMED THE CONTACT THAT THE PART WAS NOT PRODUCED IN ORDER TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS UNAVAILABLE.

Oct 29, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Oct 19, 2014

AS I WAS DRIVING, THE SYMBOLS ON THE DASH BOARD ALL CAME ON AT ONCE. THE SEATBELT SYMBOL CAME ON EVEN THOUGH I WAS WEARING MY SEATBELT, ALARMS STARTED CHIMING AND THE WINDSHIELD WIPERS STARTED GOING WITHOUT BEING TURNED ON. THE HEADLIGHTS STARTED FLASHING ON AND OFF. THE LIGHTS ON THE DASHBOARD GOES OFF WHEN AT RANDOM. THE GAS NEEDLE GOES TO EMPTY EVEN THOUGH THERE IS 3/4 TANK OF GAS. *TR

Mileage: 112,000

Oct 19, 2014

WHEN I TRY TO START THE CAR AT TIMES I ONLY HEAR A CLICK. THE CAR WILL NOT START. I HAVE TO TRY IT SEVERAL TIMES OR PUT THE CAR IN NEUTRAL. SOMETIMES IT WILL STILL JUST CLICK AND THE I HAVE TO PUT IT BACK IN PARK. *TR

Mileage: 111,700

Oct 18, 2014

LAST DATE OF INCIDENT WAS ON OCTOBER 16, 2014, THIS IS THE 4TH TIME MY VEHICLE HAS SHUT OFF WHILE DRIVING IT. THE FIRST TIME IT HAPPENED I CONTACTED DODGE WHOM STATED THERE WAS NO RECALL IN RE: IGNITION PROBLEMS, INTERESTINGLY ENOUGH A RECALL WAS POSTED WITHIN WEEKS, SINCE THAT RECALL I HAVE BEEN CONTACTED VIA MAIL STATING PARTS HAVE BEEN ORDERED WITH NO KNOWN DELIVERY DATE FOR REPAIRS. THE LAST INCIDENT HAPPENED WHILE I WAS DRIVING TOO WORK EXITING OFF THE EXPRESSWAY DURING RUSH HOUR TRAFFIC ON THE RAMP WITH VEHICLES BEHIND ME AND MY CAR JUST SHUT OFF AGAIN. WHEN I CONTACT DODGE I AM TOLD THERE IS NOTHING THEY CAN DO I HAVE TO WAIT FOR PARTS AND RISK MY LIFE IN THE PROCESS DUE TO THEY WILL NOT ISSUE A RENTAL CAR FOR THIS. PER MY CONVERSATION WITH DODGE I WANT THIS WELL DOCUMENTED BEING I AM DRIVING A VEHICLE WITH MAJOR SAFETY ISSUES WHEN IT APPEARS TO RANDOMLY SHUT OFF THE ENGINE WHILE DRIVING, I HAVE DONE EVERYTHING STATED IN THE RECALL LETTER SO I MAY LIMIT MY RISK, I HAVE TAKEN ALL KEYS OFF MY KEY RING, I MAKE SURE KEY IS WELL ENGAGED WHEN STARTING MY CAR. UNFORTUNATELY IN MY CASE THIS IS NOT A HELP AT ALL BEING I STILL AM HAVING EPISODES OF MY CAR STALLING OUT IN TRAFFIC. *TR

Oct 17, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED AND FAILED TO START. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT MADE MULTIPLE ATTEMPTS TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 0.

Oct 17, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT INDICATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Oct 16, 2014

TRIED TO START CAR JUST CLICKS WON'T TURN OVER. LIGHTS, RADIO EVERYTHING TURNS ON. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES IF YOU WAIT IT WILL START, SOMETIMES IF YOU MOVE THE GEAR SHIFTER AROUND IT WILL START. SOMETIMES MY BATTERY LIGHT COMES ON THEN TURNS OFF AFTER STARTING AGAIN. SAME FOR MY OTHER INDICATOR LIGHTS. ALSO MY BACK SEAT DOORS WILL LOCK FROM THE OUTSIDE AND YOU CANT GET THEM TO UNLOCK WITH THE BUTTONS OR THE KEY FOB. ONLY BY CLIMBING IN THE BACKSEAT TO UNLOCK THEM. STARTING PROBLEMS SEEM WORSE AFTER CAR SITS FOR LONGER PERIOD OR DURING COLDER WEATHER. THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES. *TR

Oct 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND THE 'BAD KEY' WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO WIGGLE THE KEY SEVERAL TIMES IN ORDER TO START THE ENGINE. THE FAILURE PROGRESSED UNTIL THE CONTACT WAS NO LONGER ABLE TO START THE VEHICLE PERMANENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN SEPTEMBER 2014 PRIOR TO THE FAILURE HOWEVER, THE PARTS NEEDED FOR THE REPAIR HAD NOT YET BECOME AVAILABLE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

Oct 14, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WAS ORDERED, BUT NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

Oct 11, 2014

DROVE VEHICLE TO WORK CAME HOME IT WOULDN'T START. HAD IT TOWED TO THE DEALER THEY DID A VOLTAGE TEST AND SAID IT WAS THE BATTERY. REPLACED THE BATTERY A WEEK LATER IT WOULDN'T START. HAD IT TOWED TO THE DEALER AGAIN THIS TIME THEY KEPT THE VEHICLE FOR TWO WEEKS AND THEY CAME TO THE CONCLUSION THAT IT WAS THE TIPM MODULE FOR A COST OF 1,500.00 AND THE PART IS ON BACK ORDER. SINCE THIS PART WAS NOT A RECALLED ITEM I WOULD HAVE TO PAY OUT OF POCKET SINCE I DIDN'T PURCHASE A WARRANTY FROM THEM WHEN I PURCHASED THE VEHICLE IN JUNE 2014. HAD THE VEHICLE FOR ONLY 3 MONTHS AND IT BROKE DOWN. *TR

Mileage: 68,423

Oct 8, 2014

ON SEVERAL OCCASION MY CAR WOULD NOT START - I WOULD SIT SOMETIMES FOR ABOUT 15 MINUTES BEFORE MY CAR WOULD START. TOOK IT TO THE MECHANIC SEVERAL TIMES (NO FINDINGS). JUST ONE DAY, MY CAR WOULD NOT START - CALLED ROADSIDE SERVICE - WOULD NOT START - CAR JUST COMPLETELY SHUT DOWN. HAD TO HAVE THE CAR TOWED ($138.00) & HAD TO HAVE A WIRELESS CONTROL MODULE INSTALLED $830.59 - DODGE/CHRYSLER NEED TO STOP PLAYING GAMES - JUST RECEIVED A RECALL FOR "WIRELESS IGNITION NODE MODULE DETENTS" - BUT DODGE CLAIMED THAT THE WORK THAT I JUST HAD DONE IS NOT THE SAME - IT'S STILL WIRELESS, IT'S STILL A KEY ISSUE, IT'S STILL A MODULE, IT'S STILL REGARDING THE IGNITION, MY MECHANIC SAID IT'S THE SAME - WHO DO YOU BELIEVE - NOT DODGE/CHRYSLER - THEY NEED TO MAN UP AND ACCEPT THE RESPONSIBILITY AT ALL COST! *TR

Mileage: 94,705

Oct 6, 2014

THE VEHICLE WOULDN'T START WAS JUST MAKING A CLICKING SOUND. HAD IT TOWED TO THE DEALER AND THEY SAID IT WAS THE BATTERY . REPLACED THE BATTERY DROVE HOME A WEEK LATER SAME THING HAPPENED VEHICLE WOULDN'T START HAD IT TOWED BACK TO THE DEALER WHERE IS RESIDES NOW THEY STATED ITS THE TIPM MODULE THEY WANTED $1,500 FOR THE PARTS AND LABOR I JUST BOUGHT THIS VEHICLE FROM THEM IN JULY 2014. THEY ALSO STATED THEY DIDN'T KNOW WHEN THE PART WOULD COME IN SINCE ITS ON BACK ORDER. *TR

Mileage: 62,000

Oct 6, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 3, 2014

MY CAR HAS BEEN HAVING TROUBLE STARTING FOR SOME TIME NOW, WHICH GOOD THING I CALLED THE MANUFACTURERS AND WAS INFORMED OF THE RECALL. WAS NOT INFORMED ANY OTHER WAY THOUGH.? A LITTLE CONCERNING? I CALLED THEM BECAUSE A COUPLE OF MONTHS AGO MY BACK PASSENGER SIDE DOOR JUST STOPPED LOCKING AND UNLOCKING. THEN SO DID THE BACK HATCH DOOR. IT ONLY UNLOCKS AFTER I SIT THERE AND EITHER MANUALLY UNLOCK IT OR EVENTUALLY GET IT TO GO BY PUSHING THE BUTTON A DOZEN TIMES. I'M WORRIED MY DAUGHTER IS GOING TO GET LOCKED IN OR OPEN THE DOOR WHILE THE CAR IS MOVING. OR MUCH WORSE THE AIRBAGS ARE NOT GOING TO GO OFF IF AN ACCIDENT HAPPENS BECAUSE SOMETHING IS OBVIOUSLY WRONG WITH THEIR WIRING. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE CHILDREN ARE THE ONES GETTING HURT. *TR

Oct 1, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CONTROLS FAILED TO UNLOCK ALL OF THE DOORS. AS A RESULT, THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE HARNESS WAS ADJUSTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM), BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Oct 1, 2014

WE BOUGHT THIS VEHICLE IN APRIL OF 2014 WITH APPROXIMATELY 116,000 MILES ON IT. THE DAY AFTER WE BOUGHT THE VEHICLE IT BEGAN NOT STARTING AND LEAVING US STRANDED FOR MINUTES TO HOURS AT A TIME. I HAVE SIX CHILDREN THAT REGULARLY RIDE IN THIS VEHICLE WITH ME, AND IT HAS LEFT US STRANDED AT LEAST ONCE A WEEK (OFTEN MUCH MORE) SINCE WE BOUGHT IT. IT HAS A BRAND NEW KEY FOB (BOUGHT AND PROGRAMMED BY A DODGE DEALERSHIP WHEN WE PURCHASED THE VEHICLE). IT HAS HAD TWO STARTERS REPLACED (ONE BEFORE AND ONE JUST AFTER WE BOUGHT IT, ON THE ASSUMPTION THAT THEY HAD RECEIVED A BAD STARTER). I HAVE BEEN IN A DODGE DEALERSHIP GETTING MY OIL CHANGED, WHEN IT WOULDN'T START FOR THEM, AND THEY WOULDN'T PUT IT ON THE COMPUTER TO ISOLATE THE ISSUE, BECAUSE THEY DIDN'T HAVE TIME. WHEN WE ATTEMPT TO START THE CAR, ALL WE WILL GET IS A CLICK. ALL OF THE LIGHTS, RADIO, ETC WORK JUST FINE, BUT IT WILL NOT START. SOMETIMES IT TAKES TWO OR THREE ATTEMPTS TO START. SOMETIMES IT IS WELL OVER AN HOUR. WE ARE AWARE THAT OUR VEHICLE IS UNDER RECALL FOR A WIN DETENT RING, HOWEVER, ALL OF THE DEALERSHIPS WE'VE SPOKEN WITH SAY THAT THEY DON'T HAVE THE PART AND CAN'T GIVE US AN ESTIMATED TIME ON WHEN IT WILL BE AVAILABLE. THIS IS EXTREMELY CONCERNING TO ME, GIVEN THAT THE ISSUE COULD CAUSE MY VEHICLE TO SHUT DOWN WHILE I AM DRIVING AT HIGH SPEEDS ON THE HIGHWAY WITH MY CHILDREN. WE ALSO HAD NEW BRAKES PUT ON WHEN WE PURCHASED IT (LESS THAN 10,000 MILES AGO), AND IT ALREADY NEEDS NEW BRAKES. PLEASE INVESTIGATE THIS ISSUE. WE CAN'T GET A STRAIGHT ANSWER FROM DODGE AS TO WHAT COULD BE THE ISSUE. I AM CONCERNED OVER THE FACT THAT NUMEROUS TIMES WE'VE BEEN STRANDED IN EXTREME HEAT, AND NOW WE ARE GOING INTO WINTER WHERE WE GET EXTREME COLD. IT IS UNSAFE. THANK YOU *TR

Mileage: 116,500

Sep 30, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION, PREVENTING THE VEHICLE FROM BEING STARTED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED ON SEVERAL OCCASIONS AND TAKEN TO A DEALER BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE COMPUTER WAS REPROGRAMMED BUT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 30, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION, PREVENTING THE VEHICLE FROM BEING STARTED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED ON SEVERAL OCCASIONS AND TAKEN TO A DEALER BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE COMPUTER WAS REPROGRAMMED BUT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 26, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

Sep 25, 2014 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Sep 24, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE CONTACT WAS EXTREMELY CONCERNED FOR HER FAMILY'S SAFETY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Sep 22, 2014

CAR WILL INTERMITTENTLY NOT START. DOES NOT CRANK, JUST A CLICKING NOISE. WILL START MAYBE AFTER TRYING FOR 5 MINUTES OR HALF HOUR LATER. THE COMPUTER DOES NOT RECOGNIZE THE CAR DID NOT START ACCORDING TO DEALERSHIP AND MECHANIC. COMPUTER STATES OPERATING AS DESIGNED AT THIS TIME. HAS BEEN HAPPENING FOR SEVERAL YEARS SPORADICALLY BEFORE AND AFTER JULY 2013. CANNOT FIND REASON. ONE TIME HAPPENED JUMPED THE CAR WITH JUMPER CABLES AND CAR STARTED, HAD BATTERY CHECKED AND IT WAS FINE. HAVE A CASE # 23738720 WITH CHRYSLER THAT WAS SUPPOSE TO BE SENT TO CASE MANAGEMENT. NEVER HEARD ANYTHING BACK FROM CHRYSLER. A CHRYSLER DEALER HAD CAR FOR A DAY IN JULY 2013 AND CAR STARTED EVERY TIME ALL DAY LONG. COULD NOT FIND A PROBLEM WITH THE CAR. THIS PROBLEM OF NOT STARTING HAS PROBABLY HAPPENED AT LEAST A DOZEN TIMES OR MORE OVER THE PAST FEW YEARS. WHEN CAR WON'T START JUST KEEP TRYING TO START AND EVENTUALLY WILL START. SOMETIMES ONLY TURNING THE KEY FOB 3 TIMES AND IT WILL START, SOMETIMES TURNING THE KEY FOB 20 TIMES OR SO AND THEN WILL START. WILL NOT START WITH ELECTRIC KEY START ON KEY FOB EITHER. *TR

Mileage: 59,336

Sep 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

Sep 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED TEN TIMES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Sep 17, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED A DEALER. THE TECHNICIAN STATED THE IGNITION SWITCH NEEDED TO BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) WHICH WAS AN EXPANSION FOR NHTSA RECALL CAMPAIGN ID NUMBER: 11V13000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

Sep 17, 2014

RECALLED FOR L25 WIN SPACER RING INSTALLATION. WITH NEW SPACER RING IS INSTALLED, THE WIN STICKS IN THE "START" POSITION. IT IS NECESSARY TO MANUALLY ROTATE THE FOB BACK TO "ON" TO GET THE RUNNING ACCESSORIES, IE: ELECTRIC WINDOWS, RADIO, HVAC; TO WORK. NOTHING LIKE CREATING A PROBLEM TO FIX A MINOR PROBLEM. DEALER SAYS THIS IS NORMAL FOR THIS RECALL SOLUTION. DODGE 800-HELP LINE OF NO ASSISTANCE. *TR

Mileage: 101,000

Sep 16, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL OF THE WARNING LIGHTS FLICKERED AND THE TRANSMISSION SHIFTED INTO A LOWER GEAR WHERE IT BECAME STUCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Sep 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MADE AN ABNORMAL NOISE BEFORE STALLING. THE DEALER STATED THAT THE DIGITAL PANEL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/2014*LJ UPDATED 7/14/2015 *JS

Mileage: 1,000

Sep 11, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS WERE ACTIVATED AT THE SAME TIME AND CAUSED ALL THE LIGHTS ON THE VEHICLE TO SHUT OFF. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/29/14*LJ THE CONSUMER STATED THE DRIVER'S SIDE CALIPER LOCKED UP OR FROZE. IT DESTROYED THE ROTOR AND CALIPER. THE BRAKES HAD UNDER 25,000 MILES ON THE BRAKES. UPDATED 4/22/2015 *JS

Sep 9, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE AND THE BRAKING SYSTEM MALFUNCTIONED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Sep 9, 2014

CAR REFUSES TO START, INSERT FOB CAR JUST CLICKS BUT WILL NOT TURN OVER, SOMETIMES DOORS WON'T OPEN. REPLACED BATTERY IN WINTER, 2 STARTERS THIS SUMMER (WITHIN ONE WEEK), NEW BATTERIES IN FOB, GREEN WIRE TO STARTER CLEANED, TOOK OUT FOB AND LOCKED DOORS AND UNLOCKED DOORS (ONE SITE SUGGESTED THEY THOUGHT IT MIGHT HAVE TO DO WITH ANTI THEFT DEVICE), TRIED TAPPING/WIGGLING THE GEAR SHIFT (AS SUGGESTED ON ANOTHER SITE), HAVE TRIED ALL DEALERSHIP AND INTERNET SUGGESTIONS). I ASK IF IT WAS A DEFECTED FOB AND WAS TOLD "NO". HAVE BEEN STRANDED IN EXTREME HEAT FOR 30 MINUTES AND LONGER, STRANDED IN VERY COLD WEATHER (THANK GOD MY DAUGHTER WAS AT THE SAME STORE I WAS AT, IN HER HONDA). DEALERSHIP STATED IT WOULD COST A LOT TO TRY TO FIND ISSUE, THIS IS NOT A CONSUMER ISSUE BUT CHRYSLER ISSUE. CHRYSLER IS AWARE SO IT SHOULD NOT BE MY DOLLAR THAT FINDS THEIR DEFECT. (ONE SITE SUGGESTED THE POWER INTEGRATED DISTRIBUTION MODULE RL692302-AE - $1K TO CORRECT.). SURPRISED THERE ISN'T ALREADY A RECALL FOR THIS ISSUE SINCE THERE ARE NUMEROUS REPORTED FROM OTHER OWNERS. AFRAID TO DRIVE CAR, DON'T KNOW IF IT WILL JUST STOP RUNNING WHILE DRIVING DOWN THE ROAD, DON'T KNOW IF I WILL GET STRANDED FOR HOURS. TOOK IN FOR L25 RECALL AND DEALERSHIP STATED THAT WASN'T THE ISSUE. FINE STILL WANTED THE RECALL CORRECTED. SAFETY HAZARD ESPECIALLY IF IT TURNS OUT TO BE ELECTRICAL, MIGHT CAUSE A FIRE. NEED HELP!!!!! *TR

Mileage: 98,000

Sep 6, 2014

ON MANY DIFFERENT OCCASIONS WHEN GOING TO START THE CAR THE LIGHTS, RADIO ETC ALL WORKED BUT THE VEHICLE WOULD NOT START. THIS WOULD HAPPEN PERIODICALLY THEN MORE FREQUENT AS TIME WENT ON. AFTER REPLACING THE BATTERY THE VEHICLE CONTINUED TO HAVE THIS PROBLEM. AT ONE POINT I BECAME STRANDED IN A PARKING LOT WITH MY TWO SMALL CHILDREN IN THE CAR BECAUSE AGAIN THE CAR WOULD NOT START. AFTER TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS A MODULE WAS THOUGHT TO BE THE PROBLEM AND WAS REPLACED. THREE DAYS LATER I BECAME STRANDED AGAIN AT A GAS STATION AGAIN WITH MY TWO SMALL CHILDREN BECAUSE THE VEHICLE WOULD NOT START. MY CAR WAS AGAIN TAKEN BACK TO THE DEALERSHIP. I WAS SOON INFORMED THAT THEY COULD NOT FIND THE PROBLEM AND HAD CONTACTED CHRYSLER. CHRYSLER HAD SUGGESTED REPLACING THE STARTER. AFTER RESEARCHING THIS ISSUE I HAVE FOUND THAT THIS IS NOT AN ISOLATED PROBLEM. I FIND THAT THIS IS A SAFETY PROBLEM DO TO THE UNPREDICTABLE NO START PROBLEM. LEAVING THE VEHICLE OCCUPANTS STRANDED. *TR

Mileage: 75,000

Sep 5, 2014

THIS ISN'T THE FIRST TIME THIS HAS HAPPENED, WE THINK THERE IS SOMETHING WRONG WITH THE IGNITION. I'VE REPLACED THE STARTER, BATTERY AND GOT A TRANNY ALL WITHIN A YEAR. THE CAR WILL NOT START BUT I HAVE POWER, THE RADIO AND LIGHTS COME ON, I HAVE TO LET IT SIT FOR A MINUTE RETRY IT AND HOPE IT WORKS. I'LL BE CALLING THE DEALERSHIP AND SEE WHAT THEY CAN DO, BUT THIS IS AN 09 JOURNEY NOTHING MAJOR SHOULD BE GOING ON. *TR

Mileage: 82,000

Sep 1, 2014

WHILE DRIVING ALONG THE HIGHWAY, WITH CRUISE CONTROL ON, THE VEHICLE LOST POWER AND DECELERATED. THE ETC AND TRACTION CONTROL LIGHTS CAME ON THE DASH. AFTER PULLING TO THE SIDE OF THE ROAD THE VEHICLE WAS RESTARTED. AFTER BEING RESTARTED THE VEHICLE DROVE NORMALLY. THIS SCENARIO HAS HAPPENED THREE TIMES AT HIGHWAY SPEEDS AND ONCE DURING ACCELERATION. AROUND THE SAME TIME OF ONSET WITH THE POWER LOSS ISSUE THE VEHICLE WILL NOT START INTERMITTENTLY. SOMETIMES IT STARTS AFTER SEVERAL MINUTES, SOMETIMES IT DOES NOT START FOR SEVERAL HOURS. *TR

Mileage: 81,000

Aug 29, 2014

I TOOK THE VEHICLE IN TO MY NORMAL MECHAINC BECAUSE THE TAILLIGHT KEEPS GOING OUT & I HAVE A BAS LIGHT THAT KEEPS COMING ON WHICH WHEN ON MEANS I CAN'T UE THE CRUISE CONTROL. I'M ALSO HAVING ISSUES WITH THE IGNITION WHERE IT SOMETIMES WON'T START, JUST CLICKS & WHEN THAT OCCURS YOU HAVE TO PUT IT IN GEAR TAKE IT OUT & THEN IT'LL START UP. MY MECHANIC TOLD ME THE TAILIGHT & ALL THE OTHER ISSUES CAN BE ATTRIBUTED TO A BAD PCM & I HAD TO TAKE IT TO THE DEALER. AS I INVESTIGATED THESE ISSUES I NOTICED THAT MOST OF THESE ELECTRICAL ISSUES ARE BEING POSTED AS RECALLED ITEMS, BUT WHEN I CONTACTED THE LOCAL DEALERSHIP & DODGE DIRECTLY THEY TELL ME NO. HOW CAN ALL OF THE SAME THINGS THAT ARE BEING RECALLED BE HAPPENING WITH MY VEHICLE & NONE OF THAT BE RECALLED WORK THAT NEEDS TO BE DONE? *TR

Mileage: 84,000

Aug 28, 2014

VEHICLE WOULD NOT START. HAD THE BATTERY CHANGED BUT 3 DAYS LATER VEHICLE WOULD NOT START. HAD THE STARTER CHANGED BUT 2 DAYS LATER VEHICLE WOULD NOT TURN OVER. IGNITION JUST MAKE S A CLICKING SOUND. MECHANIC CLAIMS '09 JOURNEY ARE NOTORIOUS FOR ELECTRICAL PROBLEMS AND WILL REPLACE THE STARTER AGAIN ALTHOUGH HE DOUBTS THAT WILL HELP. UNFORTUNATELY MY WIFE DRIVES THIS VEHICLE WITH 4 CHILDREN. I'M VERY CONCERNED ABOUT HER GETTING IN A BAD SITUATION ON THE ROAD. VEHICLE GAS ALREADY HAD MULTIPLE RECALLS OVER THE PAST FEW YEARS. WHAT CAN I DO? ANY RECOURSE TO HAVE DODGE FIX THE PROBLEM THRU A RECALL? I HAVE READ THAT THIS IS AN ONGOING PROBLEM WITH MANY CUSTOMERS. *TR

Mileage: 78,000

Aug 25, 2014

I HAVE BEEN HAVING THE PROBLEM FOR A WHILE WHERE MY CAR ACTS IF IT DOESN'T WANT TO START AND AFTER WAITING A WHILE IT STARTS UP. I HAD THE BATTERY REPLACED TWICE THINKING ITS THE BATTERY OR THAT I AM BUYING BAD BATTERIES. MY CAR ACTS IF NOTHING IS WRONG I PUT THE KEY IN THE IGNITION TURN IT TO ON EVERYTHING BRIGHTLY COMES ON BUT MY CAR WILL NOT START IT DOESN'T CLICK IT DOESN'T DO ANYTHING WELL AFTER HAVING THIS PROBLEM FOR A WHILE NOW IT WONT START AT ALL EVEN WHEN ADDING A NEW BATTERY... I GET ONLINE AND SEE ALOT OF OTHER JOURNEY OWNERS HAVE THE SAME PROBLEM. THE DIFFERENCE BETWEEN THEM AND OWNERS IS NOW THERE IS A RECALL FOR THIS EXACT SAME ISSUE BUT MINE CANT GET RECALLED DUE TO THE VIN NUMBER NOT BEING LISTED WHICH IS UNFAIR DUE TO ITS THE EXACT SAME CAR AND THE EXACT SAME ISSUE I CALLED THE CHRYSLER RECALL NUMBER L25 AND THEY SAID THERE IS NOTHING THEY CAN DO SINCE MY VIN ISN'T LISTED IM SO UPSET IS THERE SOMEONE I CAN TALK TO ABOUT THIS. *TR

Aug 20, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE DEALER STATED THAT THE IGNITION WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

Aug 20, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE INSTRUMENT PANEL INDICATORS DIMMED AND FAILED TO ILLUMINATE. THE DEALER STATED THAT MOISTURE AND CONDENSATION INSIDE OF THE WIRING HARNESS CAUSED THE WIRES TO BECOME CORRODED. AS A RESULT, THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

Mileage: 77,600

Aug 19, 2014

I WAS DRIVING ALONG A 4 LANE HIGHWAY, HIT A BUMP AND THE IGNITION TURN OFF. I WAS IN THE INSIDE LANE AND HAD TO MANEUVER MY VEHICLE ACROSS TWO LANES TO THE SIDE OF THE ROAD SO I COULD PUT THE VEHICLE IN PARK SO I COULD RESTART THE CAR. *TR

Mileage: 60,227

Aug 19, 2014

CAR ALL OF A SUDDEN SHUTS OFF WHILE DRIVING DOWN THE STREET AT VARIOUS SPEEDS.35-70 STEERING WHEEL LOCKS, YOU HAVE VERY LITTLE CONTROL. VERY VERY DANGEROUS HAS BEEN HOOKED UP TO CERTIFIED AUTO SHOP DIAGNOSTIC COMPUTER ALL CODES COME BACK FINE AND THEY CAN NOT TELL ME WHY THIS HAPPENS. I ALREADY REPLACED CRANKSHAFT SENSOR TO TEST IF THAT WAS WHAT WAS WRONG WITH IT. I AM NOT GOING TO GO THRU ALL THESE FIXES FOR TESTING. DODGE NEEDS TO DO A RECALL ON THIS PROBLEM. I CALLED DODGE DIRECT TO START A RECALL PROCESS. SOMETHING NEEDS TO BE DONE BEFORE A FATALITY HAPPENS! *TR

Mileage: 109,000

Aug 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED A CLICKING CHIME ACTIVATED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Aug 14, 2014

DASH GOES DARK, CAR DIES WITH NO WARNING. LOSS OF STEERING. 1ST TIME HAPPENED LEAVING PARKING LOT ONTO BUSY ROADWAY. CARS DIRECTLY BEHIND ABLE TO SWERVE AROUND ME. ABLE TO START UP IMMEDIATELY. OCCURS RANDOMLY WITHOUT WARNING. DEALER REPLACED SPARKPLUGS 5/2013. STILL OCCURS. AGAIN RANDOMLY AND VERY DANGEROUS. CAR DIED WHILE DRIVING 8/5/2014 ON DIRT ROAD AT APPROX. 30 MPH. TOOK BACK TO DEALER THEY WERE UNABLE TO DIAGNOSE. CALLED DODGE TO REPORT PROBLEM AND INQUIRE ANY RECALL. I WAS TOLD DOES NOT APPLY TO MY VIN#. EXTREMELY DANGEROUS TO DIE WITHOUT NOTICE WHILE DRIVING. OCCURRENCE SOMETIMES CAN BE DAYS APART OR MONTHS APART. CONTINUES TO HAPPEN RANDOMLY WITHOUT ANY NOTICE, CAR DIED WHILE DRIVING ON HIGHWAYS 6/10/14 AND 7/22/14. ONCE AGAIN CONTACTED DODGE. I WAS TOLD THERE IS POTENTIAL RECALL FOR IGNITION ON DODGE JOURNEY MANUFACTURED AT SAME TIME AS MINE, BUT THEY HAVE NOT EXPANDED RECALL YET. TOOK BACK TO DEALER 7/24/14-7/26/14 UNABLE TO DIAGNOSE(NO TIME). SUGGESTED I BRING BACK. BROUGHT BACK TO DEALER 8/11/14-8/14/14. STILL UNABLE TO DIAGNOSE. DODGE CUSTOMER SERVICE TELLS ME IF HAPPENS MORE OFTEN TO BRING BACK. EVERY OCCURRENCE IS POTENTIAL HAZARD. *TR

Mileage: 36,000

Aug 11, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER NUMEROUS ATTEMPTS. ON TWO SEPARATE OCCASIONS, THE BATTERY HAD TO BE JUMPSTARTED IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/22/2014*LJ UPDATED 2/23/2015 *JS

Mileage: 86,000

Aug 8, 2014

WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREAK THING AND IT WOULDNT HAPPEN AGAIN. IT DID 2 DAYS LATER. THIS TIME I WAS APPROACHING AN INTERSECTION TURNING LEFT ON A GREEN ARROW. JUST AS I STARTED TO TURN THE CAR TURNED OFF MAKING IT VERY DIFFICULT TO TURN AND BARELY MISSED A GROUP OF PEOPLE ON THE SIDEWALK WHERE MY CAR ENDED UP BEFORE STOPPING. I HAD THE CAR TOWED TO THE SERVICE CENTER THE DEALERSHIP I BOUGHT THE CAR FROM. THIS WAS NOT A DODGE, CHRYSLER, OR JEEP DEALERSHIP EITHER. I WAS TOLD THAT RWI MODULE HAD TO BE REPLACED AND IT WAS NOT COVERED UNDER MY WARRANTY AND DODGE WOULD NOT COVER IT EITHER. WHILE THE CAR WAS BEING REPAIRED I CAME ACROSS RECALL L25. BUT WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE CAR WAS IN THE REPAIR SHOP FOR 5 DAYS. IT COST ME OVER $600. THE DAY I PICKED THE CAR UP I CAME ACROSS DOCUMENTATION OF THE EXPANSION TO THE L25. I WAS THEN AGAIN TOLD THE VIN WAS NOT PART OF THE RECALL & AN INVESTIGATION WAS BEING DONE AND EVENTUALLY THE VIN WOULD BE IN THE RECALL BUT I COULD NOT BE GIVEN A DATE AS TO WHEN THIS WOULD HAPPEN. I CALLED DODGE CORPORATE OFFICES AND WAS TOLD THE SAME THING. I FEEL LIKE I OWN A COFFIN ON WHEELS. . ALL IN ALL I HAVE HAD THIS CAR IN FOR REPAIR FOR THE KEY TURNING TO THE OFF POSITION 3 TIMES NOW. SOMETHING NEEDS TO BE DONE NOW BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IN A CRASH BECAUSE OF THIS DEFECTIVE PART. *TR

Mileage: 100,000

Jul 23, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE CONTACT STARTED THE VEHICLE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, BOTH FRONT POWER WINDOWS FAILED TO OPERATE WHEN ENGAGED. THE FAILURES WERE SPORADIC. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

Jul 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE CONTACT INDICATED THAT IN SOME INSTANCES THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Jul 12, 2014

MY VEHICLE HAS LESS THAN 90000 MILES AND I'VE PUT 4 SETS OF BRAKES AND ROTORS ON IT. I'VE ALSO HAD NUMEROUS PROBLEMS WITH IT NOT WANTING TO START WHILE THE BATTERY TEST OUT PERFECT. I HAVE PUT 3 SETS OF TIRES ON IT, AND THE TRANSMISSION IS SHIFTING HARD A LOT OF THE TIME ALSO.IT'S A SHAME PEOPLE HAVE TO DIE BEFORE Y'ALL RECALL VEHICLES. *TR

Mileage: 38,000

Jul 9, 2014

MY 09 DODGE JOURNEY WOULD FAIL TO START ON MULTIPLE OCCASIONS SINCE OWNING THE VEHICLE. IT WOULD MAKE A CLICKING NOISE AND TAKE SEVERAL TRIES TO GET IT TO START. THE DASH LIGHTS WOULD ALSO FAIL TO COME ON WHILE TRYING TO START IT. I WOULD ALSO HAVE TO WAIT 1 OR MORE HOURS TIL I COULD GET IT TO START. I HAVE PUT IN A NEW ALTERNATOR AND STARTER IN IT. FINALLY ON JULY 3RD 2014 IT QUIT STARTING ALTOGETHER, STRANDING ME AT WORK. I HAVE ALSO HAD A FEW INCIDENTS WHEN THE AIR BAG LIGHT WOULD COME ON, AFTER A FEW MINUTES IT WOULD GO BACK OFF. I HAVE CALLED A FEW DODGE DEALERS IN MY AREA AND THEY CLAIM TO BE AWARE OF THE ISSUE AND SAID IT WAS EITHER MY KEY OR A WIN MODULE. IF THEY ARE AWARE OF THIS ISSUE WHY IS THERE NO RECALLS ON IT. I HAVE DONE RESEARCH ON MY VEHICLE ONLY TO FIND OUT I AM AMONG THOUSANDS OF PEOPLE WITH THE SAME ISSUE. *TR

Mileage: 51,000

Jul 6, 2014

I'VE COMPLETED A COMPLAINT FORM BEFORE (EARLIER THIS YEAR) REGARDING SERIOUS ISSUES WITH THE ENGINE. SINCE PURCHASING THE CAR THE ISSUES WITH THE ENGINE HAS NEVER BEEN FIXED. WHEN STARTING THE CAR THE ENGINE WILL NOT TURN OVER TO START. SOME TIMES WHEN TURNING THE KEY FOB THE ENGINE HAS NO SOUND AND THERE ARE NO LIGHTS ON THE DASHBOARD. OTHER TIMES THE ENGINE WILL CLICK 5 - 10 TIMES BEFORE FINALLY STARTING. THERE IS ALSO ISSUES WITH THE BATTERY. SINCE 2008 THE BATTERY HAS BEEN REPLACED 5 OR 6 TIMES - SOMETHING IS DRAINING THE BATTERY. I'VE BROUGHT THE CAR TO 2 SEPARATE DEALERS AND A MECHANIC FOR THESE ISSUES. THE DEALERSHIPS COULD NOT FIND WHY THESE THINGS ARE HAPPENING. THE MECHANIC THINKS ITS THE ALTERNATOR OR STARTER OR DEFINITELY SOMETHING BETWEEN THE IGNITION SWITCH AND THE ENGINE. *JS

Mileage: 91,000

Jul 3, 2014

BAD IGNITION SWITCH TO THE POINT THAT THE CAR WOULD NOT START IMMEDIATELY. *TR

Mileage: 68,265

Jul 1, 2014

MY 2009 DODGE JOURNEY HAS NOT REGULARLY STARTED FOR OVER A YEAR OFF AND ON. WHEN TURNING IT TO THE STARTING POSITION IT WILL JUST CLICK. IT WILL NEVER START IN PARK AND AFTER MUCH RESEARCH I HAVE FOUND THAT PUTTING IT INTO NEUTRAL WOULD START IT WHICH WORKED FOR A LITTLE OVER A YEAR. NOW OVER A YEAR LATER OF PUTTING IT INTO NEUTRAL TO START I AM FINDING THAT ITS NOT WORKING ANY LONGER. I HAVE HAD THIS VEHICLE SINCE 2012 SO ONLY A YEAR AFTER I BOUGHT THIS I STARTED HAVING THE PROBLEMS. IN 2013 I REPLACED THE STARTER AND IT DIDN'T START 2 HOURS AFTER REPLACING IT. I HAVE RESEARCHED AND HAVE SEEN I AM NOT THE ONLY ONE WITH THIS PROBLEM. I AM A MOTHER OF 3 KIDS AND CAN NOT BE STRANDED SOMEPLACE BECAUSE CHRYSLER DOESN'T WANT TO TAKE THE RESPONSIBILITY TO RECALL THE PROBLEM AND FIX IT!! THIS PROBLEM NEEDS TO BE FIXED FOR ALL OF US EXPERIENCING IT!! WHY HASN'T IT? *TR

Mileage: 38,000

Jul 1, 2014

ON MARCH 4,2011 MY WIFE ,KIDS, AND MYSELF WENT OUT TO DINNER AND WHEN WE GOT BACK TO OUR 2009 DODGE JOURNEY IT WOULD NOT START. I HAD TO CALL A TOW TRUCK AND INCONVENIENCE A FAMILY MEMBER BECAUSE MY FAMILY NEEDED A RIDE HOME. I HAVE TAKEN THIS VEHICLE TO SEVERAL CHRYSLER DEALERSHIPS AND NO ONE CAN FIGURE OUT WHY THIS VEHICLE STARTS WHEN IT WANTS TO. WE TRAVEL A LOT AND HAVE TO RENT A VEHICLE TO DO SO. IT IS NOW 2014 AND CHRYSLER STILL DOESN'T HAVE A SOLUTION FOR MY TROUBLED CAR. WE ARE TERRIBLY DISAPPOINTED IN THIS VEHICLE AND CAN'T TRUST IT. WITH THIS BEING AN ISSUE YOU WOULD THINK CHRYSLER WOULD RECALL AND DO RIGHT BY THEIR CUSTOMERS. *TR

Jun 24, 2014

I JUST RECENTLY PURCHASED MY 2009 DODGE JOURNEY IN 2013 AND IMMEDIATELY NOTICED THAT SOMETIMES WHEN I CRANK MY CAR MOMENTS LATER IT WILL JUST CUT OFF. IN ORDER TO GET THE CAR TO CRANK UP AGAIN YOU HAVE TO PLACE THE GEAR BACK IN PARK AND PLACE YOUR FOOT ON THE BRAKE OR IT WILL NOT DO ANYTHING. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT ELECTRICAL AND IGNITION PROBLEMS ARE OFTEN DIFFICULT TO DIAGNOSE. I'M STILL DEALING WITH THIS PROBLEM AND WITH TWO KIDS AS PASSENGERS I'M STARTING TO BECOME VERY NERVOUS ABOUT OUR SAFETY. *TR

Mileage: 98,000

Jun 24, 2014

I BOUGHT THE CAR IN OCTOBER 2013 AND WITHIN 2 MONTHS OF HAVING THE CAR IT STARTED READING BAD KEY. THEN IT WENT TO NOT STARTING SO I WENT AND HAD A NEW KEY MADE BECAUSE ALL OF THE DEALERSHIPS SAID IT WAS THE CHIP IN THE KEY WAS BAD. THE PROBLEM KEPT GETTING WORSE AND SOMETIMES IT TAKES 25 MINUTES TO START MY CAR. SO I FINALLY TOOK IT TO THE DEALER AND HAD IT PUT ON THE COMPUTER AND THEY SAID IT CAME BACK THAT THE WIRELESS CONTROL MODULE WAS GOING BAD. AS I WAS READING ON THE INTERNET MULTIPLE PEOPLE HAS HAD OR IS HAVING THE EXACT SAME ISSUE WITH THE SAME PART. THE WARRANTY DOES NOT COVER THIS PART. PLEASE HELP IT IS GOING TO COST OVER 500.00 AND IF THE OTHER JOURNEYS R HAVING THIS PROBLEM THEIR IS OBVIOUSLY AN ISSUE WITH THIS PART. *TR

Mileage: 120,000

Jun 21, 2014

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL NOTES. THE SECOND INCIDENT HAPPEN AROUND A WEEK AN HALF AFTER THE FIRST ONE AND AFTER THE DEALERSHIP SAY IT WAS FIXED AND SAFE TO DRIVE. MY WIFE WAS DRIVING WITH THE KID ON BOARD AND WHILE EXITING THE FREEWAY, THE ENGINE STALLED (TURNED OFF) AND HAD TO USE THE EMERGENCY BRAKE TO AVOID HIT OTHER CARS. CALLED [XXX] AT CORPORATE AND TOOK CAR BACK TO DEALERSHIP. DEALERSHIP NOW IS SAYING THE PROBLEM IS THE WIN MODULE, WHICH AGAIN IS ON THE RECALL FOR THE 2010 JOURNEY, BUT NOT ON THE 2009. ASKED DEALERSHIP MANAGER ([XXX]) IF THIS WOULD FIX THE PROBLEM. HE STATED HE IS NOT SURE, BUT THAT IS THE NEXT DIAGNOSTIC STEP TO TAKE. I ALSO ASKED HOW MUCH IT WOULD COST TO FIX HE STATED $700 AND THEY WOULD NOT COVER IT, BECAUSE MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. [XXX] AT CORPORATE WAS TRYING TO REDUCE PRICE, BUT DEALERSHIP IS NOT WILLING TO WORK WITH DODGE CORPORATE. MISTY AUTHORIZED A RENTAL CAR, I'M HAVING TO PAY FOR THE INSURANCE INCASE I HAVE AN ACCIDENT. THIS NEEDS TO BE INVESTIGATED AND ALL 2008, 2009, AND 2010 NEED TO BE COVERED UNDER THE RECALL. ALL MODELS ARE HAVING THE SAME PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 162,000

Jun 18, 2014

AT ANY GIVEN TIME MY CALL WILL NOT RESTART. I WILL PARK IT AFTER 1 HOUR OF DRIVING OR 5 MINUTES OF DRIVING AND NEVER KNOW IF IT WILL RESTART. I CALLED DODGE AND THEY SAY THEY KNOW NOTHING ABOUT THIS. HOW CAN THIS BE WHEN THE WEB SITES ARE FILLED WITH THE SAME COMPLAINTS. I DO NOT HAVE THE MONEY TO START RANDOMLY REPLACE PARTS. WHY WILL DODGE NOT STAND BEHIND THERE PRODUCT? *TR

Mileage: 74,000

Jun 18, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CO SENSOR, THE BATTERY, AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 63,500.

Mileage: 39,000

Jun 13, 2014

AFTER OWNING MY CAR (AUGUST 2009), I TURNED THE KEY... IT CLICKED ONCE BUT, IT DID NOT START. I WAITED A FEW SECONDS AND TRIED TO START IT AGAIN. THIS TIME, IT STARTED. I REMEMBER MENTIONING THIS WHEN I WENT TO THE SEMINAR FOR NEW CAR OWNERS GIVEN BY THE SERVICE DEPARTMENT AT THE DEALERSHIP; BUT THEY SAID, "IT WAS JUST A GLITCH". BUT, SINCE THEN, IT HAS HAPPENED INTERMITTENTLY. HOWEVER, LATELY, IT HAPPENS MORE FREQUENTLY, INCLUDING FIVE TIMES WITHIN THE PAST WEEK (MONDAY, JUNE 9 - 13, 2014). SPECIFICALLY, ON WEDNESDAY 09/11/2014, IT HAPPENED AS USUAL. HOWEVER, THIS TIME IT TOOK ABOUT 15 MINUTES AND SEVERAL TRIES (TURNING THE KEY) BEFORE THE ENGINE FINALLY STARTED. THIS IS UNACCEPTABLE. I CANNOT BELIEVE THIS IS "JUST A GLITCH" AS I WAS TOLD BY THE DEALERSHIP'S SERVICE DEPARTMENT PERSONNEL APPROXIMATELY FIVE YEARS AGO. PLEASE RESPOND AS I WONDER IF THIS IS A RECALL ISSUE? IF SO, WHY HAVEN'T I BEEN NOTIFIED (I PURCHASED THE EXTENDED WARRANTY). RECENTLY, A FRIEND WHO ALSO OWNS A 2009 DODGE JOURNEY WARNED ME THAT HIS CAR DID THE SAME UNTIL ONE DAY, IT JUST STOPPED WORKING PERIOD. I SINCERELY HOPE YOU CAN HELP ME WITH THIS ISSUE. THANK YOU. *TR UPDATED 12/19/2014 *JS

Mileage: 3,900

Jun 12, 2014

2009 DODGE JOURNEY. HAS AN INTERMITTENT STARTING ISSUE. CAR WILL GO WEEKS, EVEN MONTHS WITHOUT ANY PROBLEMS. THEN IT WILL FAIL TO OPERATE THE STARTER MOTOR. IF IT SITS FOR A FEW MINUTES OF HOURS, THE CAR WILL EVENTUALLY START. TAKEN TO LOCAL AUTO REPAIR CENTER. TESTED BATTERY, ALTERNATOR, AND ELECTRICAL SYSTEM, WITH NO APPARENT REASON FOR THE PROBLEM. PLEASE NOTIFY AUTO MAKER OF THIS SITUATION. *TR

Mileage: 90,000

Jun 10, 2014

I PURCHASED THIS 2009 JOURNEY IN 11/2013 WITH 51000 MILES. IT RANDOMLY WILL NOT START. AT FIRST I THOUGHT IT WAS A SIMPLE PROBLEM; NOW I AM FINDING OUT THAT IS A PROBLEM WELL KNOWN TO CHRYSLER AND HAS NOT BEEN ADDRESSED IN THE 2009 VEHICLES. THIS IS A SERIOUS FAILURE ON CHRYSLER'S PART TO FULFILL THEIR OBLIGATION TO ADDRESS SAFETY ISSUES ON THEIR VEHICLES WHICH LEAVES THE PUBLIC AT RISK. I HAVE PUT OVER $1200 INTO THE REPAIR ON THIS VEHICLE AND THE PROBLEM PERSISTS. I HAVE A NEW BATTERY, A NEW STARTER, AND A NEW WIN MODULE AND I HAVE THE SAME ISSUE.THE CAR WILL RANDOMLY NOT START; I STARTED RESEARCHING THIS PROBLEM ON THE INTERNET AND FOUND THAT THERE ARE A LOT OF COMPLAINTS ABOUT 2009 JOURNEY OWNERS AND THAT THE WIN MODULE WAS RECALLED ON THE 2010 JOURNEYS BECAUSE OF THE SAME ISSUE ? YET CHRYSLER HAS FAILED TO RESPOND TO THE ISSUE WITH THE 2009 VEHICLES. WHY IS THIS ACCEPTABLE ??? I UNDERSTAND FROM THE CHRYSLER TECHNICIAN WHO REPLACED THE WIN MODULE THAT HE REPLACES SO MANY OF THESE MODULES THAT THEY SENDS OUT PRE-PACKAGED REPLACEMENT KITS FOR THE INSTALLERS TO USE.IN EARLY MAY I CONTACTED THE CUSTOMER SERVICE / DEPARTMENT AT CHRYSLER (1-800-853-1403). I SPOKE WITH [XXX] WHO PULLED UP THE VIN AND CONFIRMED THAT I AM THE OWNER OF THE CAR.WHEN I EXPLAINED THAT I HAD A NEW BATTERY AND A NEW STARTER AND BELIEVED THAT I NEEDED A WIN MODULE HE ASKED ME WHY I DID NOT USE THE EXTENDED WARRANTY ON THE CAR; I TOLD HIM THAT I AM NOT THE ORIGINAL OWNER AND HE SAID I HAD THE WARRANTY COVERAGE UNTIL 5/23/14 UNDER CONTRACT 36410717 ACCORDING TO YOUR SYSTEM. HE GAVE ME THE MOPAR # TO CALL TO SCHEDULE REPAIR--I CALLED THAT SAME DAY AND WAS TOLD THAT I AM NOT THE ORIGINAL OWNER OF THE VEHICLE AND I DO NOT HAVE THE WARRANTY COVERAGE. I CALLED CHRYSLER BACK AND WAS TOLD THAT [XXX] HAD "MADE A MISTAKE... SORRY"-- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 53,000

Jun 3, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT WINDOWS AND DOOR LOCKS FAILED TO OPERATE. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S SIDE MIRROR FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V658000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

May 13, 2014

FRONT POWER WINDOWS AND POWER MIRRORS SUDDENLY STOPPED WORKING. REAR WINDOWS DO ROLL DOWN HOWEVER THE DRIVERS AND FRONT PASSENGER WINDOWS DO NOT WORK FROM THE DRIVERS SIDE. THE FRONT PASSENGER WINDOW ROLLS DOWN FROM THE PASSENGER SIDE BUT NOT THE DRIVERS SIDE. I BELIEVE THIS IS A KNOWN ISSUE AND SHOULD BE FIXED BY THE MANUFACTURER BEFORE THEY LOOSE MORE BUSINESS. *TR

Mileage: 39,000

Apr 29, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

Apr 15, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE POWER WINDOW CONTROLLER FAILED AND HE WAS UNABLE TO ACTIVATE ANY ELECTRONIC COMPONENTS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE EXACT FAILURE BUT REPLACED THE STARTER, BATTERY AND ALL OF THE FUSES. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114,005.

Mileage: 114,000

Apr 10, 2014

I HAVE BEEN HAVING TROUBLE WITH THIS CAR EVER SINCE I PURCHASED THE CAR THE CAR STALLS WHILE YOU ARE DRIVING, THE REAR PASSENGER DOOR FILLS UP WITH WATER AND IT IS ALWAYS HEATING UP, AT FOUR YEARS OLD I HAD TO REPLACE THE EVAPORATOR COIL AND HEATER COIL WHICH IS A $1200 JOB. I AM A TEACHER I DON'T HAVE MONEY JUST DROPPING OUT OF THE SKY I PURCHASED A NEW CAR SO THAT I WOULDN'T HAVE TO WORRY ABOUT ISSUES OF USED CARS. I AM ONE WHO ALWAYS KEEPS UP WITH THE ANNUAL MAINTENANCE OF MY VEHICLES. DRIVING THIS CAR IS VERY DANGEROUS AND DODGE SHOULD BE HELD RESPONSIBLE FOR THESE ISSUES. BY THE WAY IT TAKES 15-20 MINUTES SOMETIMES TO GET THE CAR TO START UP. I AM REALLY DISAPPOINTED WITH DODGE I WAS PLANNING KEEPING THIS CAR FOR AT LEAST TEN YEARS NOW I MAYBE FORCED TO GET A NEW CAR NOTE AS SOON AS I AM FINISHED WITH THIS JUST TO HAVE A RELIABLE VEHICLE THAT WONT INDANGER MY LIFE. MY NEXT CAR WILL DEFINITELY BE A HONDA! *TR

Mileage: 28,000

Feb 24, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER FRONT DOOR FAILED TO UNLOCK, THE WINDOW FAILED TO OPEN, AND THE MIRRORS WERE UNABLE TO BE CONTROLLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

Jan 28, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD FAIL SPORADICALLY. THE BATTERY WAS REPLACED TWICE OVER A PERIOD OF TWO YEARS BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED THAT THE DRIVER'S SIDE DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

Jan 18, 2014

SUDDENLY THE GAUGES ALL WENT TO ZERO, INCLUDING THE GAS. THE HEADLIGHTS CAME ON. THE WIPERS ALL CAME O. THE RADIO STOPPED WORKING. ALL OF THE BLINKERS MAKE NOISE. THIS OCCURS IF THE CAR IS STOPPED OR IF THE CAR IS IN MOTION. *TR

Mileage: 71,000

Jan 10, 2014

WHILE DRIVING THE CAR STARTED TO SPUTTER WITH THE WIPERS GOING EXTREMELY FAST THEN STOPPING AND COMING BACK ON. DOOR LOCKS WOULDN'T WORK WITH KEY FOB OR DOOR BUTTONS, LEFT LOW BEAM AND RIGHT HIGH BEAM WOULDN'T WORK, NEITHER FRONT TURN SIGNAL WOULD WORK, AND TEMP GAUGE WAS OFF BY 30 OR 40 DEGREES. REPLACED THE BATTERY AND NONE OF THE ISSUES WERE FIXED. HAD TO TAKE IT TO THE CLOSEST MECHANIC IT FINALLY SHUT DOWN COMPLETELY ON HIM WHILE RUNNING TESTS. HE CALLED THE LOCAL DODGE SERVICE CENTER AND THEY TOLD HIM IT IS A KNOWN ELECTRICAL ISSUE WITH JOURNEYS AND DURANGOS THAT THEY SEE ALL THE TIME. HE HAD TO ORDER A COMPLETE NEW INTEGRATED POWER MODULE OR FUSE AND CIRCUIT BOARD FOR $860 PART ONLY. WHEN HE ORDERED THE PART OUT OF CHICAGO THEY ONLY HAD 1 IN STOCK AS THE GUY STATED THEY CAN'T KEEP THESE IN DUE TO SO MANY ISSUES. CAR IS RUNNING NOW BUT IT IS AT THE DEALER SERVICE CENTER BECAUSE ONLY THEY CAN RESET THE COMPUTER SO EVERYTHING WORKS AS NORMAL. SO, ANOTHER $100+ FOR THAT AS WELL. THIS NEEDS TO PLACED IN A RECALL STATUS BEFORE SOMEONE IS SERIOUSLY INJURED WHEN THEIR CAR SHUTS DOWN WHILE DRIVING. I WILL BE SUBMITTING A REIMBURSEMENT REQUEST. *TR

Mileage: 86,000

Jan 5, 2014

CAR WILL INTERMITTENTLY NOT START. ALL LIGHTS, WINDOWS, LOCKS, RADIO ETC STILL WORK, JUST "CLICKS" WHEN YOU TRY TO START IT. THIS HAS HAPPENED TOO MANY TIMES TO COUNT. TYPICALLY IT WILL START AFTER A FEW TRIES. BATTERY HAS BEEN REPLACED- THAT IS NOT THE PROBLEM. CONTACTED DODGE AND THEY STATED "NO RECALL FOR MY VIN - TAKE TO A LOCAL DODGE DEALER TO HAVE IT INSPECTED." WE ARE A MILITARY FAMILY AND I AM A MOTHER OF 3 CHILDREN- IT IS NOT SAFE OR RELIABLE WHEN MY VEHICLE DOESN'T START REPEATEDLY. IT IS OBVIOUS DODGE KNOWS THAT THIS IS A PROBLEM, THEY NEED TO TAKE RESPONSIBILITY FOR THEIR FAULTY VEHICLES AND REPLACE WHAT IS WRONG. *TR

Mileage: 59,000

Jan 3, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. *TR

Mileage: 58,000

Dec 24, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

Dec 23, 2013

I WAS DRIVING DOWN THE FREEWAY AND THE )LIGHTING BOLT( SYMBOL CAME ON AND MY MOTOR SHUT OFF COMPLETELY. THIS IS THE ELECTRONIC THROTTLE CONTROL SYMBOL, AND I COULD HAVE BEEN SEVERELY INJURED HAD I NOT GOTTEN TO THE SIDE OF THE ROAD. I CALLED THE DODGE DEALER IN MY AREA AND THE CUSTOMER SERVICE LINE. DODGE SAYS THIS IS MY PROBLEM NOT THEIRS. MY CAR IS A 2009 WITH 102000 MILES ON IT. I FEEL THAT THIS IS DODGE'S PROBLEM, WHAT HAPPENED TO TAKING CARE OF ISSUES LIKE THIS. MY FAMILY COULD HAVE DIED BECAUSE THEIR ELECTRICAL PART MALFUNCTIONED. WHEN I CHECKED ON LINE IT STATED THIS HAPPENS ALL THE TIME ON MANY DIFFERENT DODGE MODELS I SAY DODGE SHOULD RECALL EACH VEHICLE WITH THESE SAME COMPONENTS SO A FAMILY DOES NOT DIE BECAUSE OF THEIR USE OF INFERIOR PARTS. DODGE HAS RECALLED THIS PART ON DIFFERENT VEHICLES JUST NOT MY MODEL THEY STATE THAT MY VEHICLE, WHICH HAS THE SAME PARTS AS THE OTHER ONES RECALLED IS FINE BECAUSE THE MODEL YEAR AND OPTIONS ARE DIFFERENT. TO ME THIS IS ASININE AND WE ALL KNOW DODGE NEEDS TO DO WHAT IS RIGHT IN THIS MATTER AND FIX MY CAR, AT THEIR EXPENSE. *TR

Mileage: 102,000

Dec 2, 2013

VEHICLE HAS JUST RANDOMLY SHUT OFF WHILE DRIVING TWICE AND LUCKILY ABLE TO AVOID ACCIDENT. OVER PAST COUPLE YEARS AT RANDOM IT WILL NOT START, ALL INSTRUMENTS HAVE POWER JUST HEAR A CLICKING SOUND THAN AFTER FEW TIMES IT ENDED UP STARTING. EXCEPT TODAY IT WILL NOT TURN OVER. HAD CONTACTED SOME DEALERS ASKING ABOUT PROBLEM AND THEY WERE NOT HELPFUL AT ALL. *TR

Mileage: 70,000

Nov 18, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR-VIEW MIRROR CONTROLS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT THE HE WAS UNABLE TO OPEN OR CLOSE THE FRONT WINDOWS AND HE COULD NOT LOCK OR UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM) . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 58,041.

Mileage: 58,000

Oct 31, 2013

THE WIN MODULE (WIRELESS IGNITION NODE - PART # 05026875) HAS BEEN FAILING FOR SEVERAL WEEKS AND FINALLY DIED COMPLETELY. A NEW ONE HAS BEEN ORDERED HOWEVER IT IS ON BACK ORDER. THE DEALERSHIP ACTUALLY HAS 5 OTHER JOURNEYS WAITING FOR THE SAME PART. THIS HAS ALSO BEEN AN ISSUE WITH OTHER MODELS FOR THIS PART. IT SHOULD BE RECALLED DUE TO ITS CONTINUED FAILURE. *TR

Mileage: 83,000

Oct 23, 2013

THE CAR WILL NOT START. IT COMES WITH A FAULTY WIN MODULE THAT HAS GIVEN MANY CONSUMERS GRIEF. THE CAR HAS LEFT ME STRANDED BEFORE DUE TO THE SAME ISSUE. *TR

Mileage: 82,000

Oct 10, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS A CERTIFIED MECHANIC AND INSPECTED THE VEHICLE HIMSELF AND STATED THAT IT WAS AN ELECTRICAL PROBLEM DUE TO CORROSION; HOWEVER, HE DID NOT KNOW WHAT CAUSED THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 69,000.

Mileage: 55,000

Sep 6, 2013

VEHICLE WOULD NOT START SKIM MODULE NEEDS TO BE REPLACED CHRYSLER COULD NOT PROVIDE PART FOR 2 MONTHS VEHICLE LAID UP FOR 60 DAYS INCIDENT STARTED WITH CAR NOT STARTING REGULARLY AND CONTINUED TO PROGRESS WHERE IT WOULD NOT ENGAGE THE ENGINE AT ALL.

Mileage: 70,800

Aug 11, 2013

TRIED TO START THE CAR ONE DAY AND ALL IT DID WAS TRY TO TURN. EVENTUALLY THROUGH BLOGS I HAD READ ABOUT THE STARTING ISSUE AND TO KEEP TRYING TO TURN IT AND MAYBE IT WOULD GO, IT DIED. WE REPLACED THE BATTERY AND IT RAN WELL FOR 4 WEEKS AND AGAIN DID THE SAME THING TONIGHT. ALL WINDOWS, LOCKS, AIR CONDITIONING, AND HEAD LIGHTS WERE WORKING BUT NOT ENOUGH POWER TO TURN OVER, YES I TURNED ALL OF IT OFF IMMEDIATELY WHEN I REALIZED WHAT HAPPENED. BIG DIFFERENCE WAS THAT LAST TIME I COULD JUMP IT, THIS TIME I COULD NOT. I HAD TO LEAVE MY CAR IN THE PARKING LOT AT 8:30PM AND GET A RIDE FOR MY CHILDREN AND I FROM FAMILY. *TR

Mileage: 50,000

Jul 11, 2013 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AND SMOKE WAS SEEN COMING FROM THE END OF THE VEHICLE. ALSO, THE CONTACT STATED THAT THE LOW OIL PRESSURE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER : 08V247000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE. *TR

Mileage: 84,000

Jul 10, 2013

PARKING SENSOR IN TRANSMISSION THAT SENDS A SIGNAL THAT CAR IS IN PARK NOT WORKING I PROPERLY MAY BE A HUGE ISSUE BECAUSE WHEN YOU ARE IN DRIVE AND SITTING IT GETS STUCK IN PARK. THEN TAKES OFF NO WARNING. IF ME O OUR ANYONE IN MY FAMILY IS INJURED I WILL BE THE ONE TO HELP SETTLE A LAW SUIT WITH CHRYSLER. I SPOKE OF THIS PROBLEM TO THE DEALER WHILE IT WAS UNDER WARRANTY THE REP. SAID I HAD TO LEAVE MY CAR THERE TILL THE PROBLEM DUPLICATES. THIS IS A EXPENSIVE CAR AND MY ONLY TRANSPORTATION WHICH IS WHY I HAD THE WARRANTY . THE OTHER ISSUE IS WHEN SITTING AT THE LIGHT THE BRAKES SLIP CAUSING THE VEHICLE TO LUNGE FORWARD. THIS IS EVEN AFTER REPLACING THE BRAKES AT THE DEALERSHIP THE VEHICLE IS A MONEY PIT. THE CONSUMER TAKES THE BILL OR COULD LOSE THEIR LIFE MESSING WITH CHRYSLER. *TR

Mileage: 30,000

Jul 8, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS THE ENGINE BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH ELECTRONIC KEY FOBS WERE REPLACED UNDER THE SERVICE WARRANTY. THE FAILURE RECURRED ONE YEAR LATER AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Jun 27, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

Mileage: 40,000

Jun 24, 2013

I HAVE BEEN HAVING PROBLEMS WITH MY 2009 DODGE JOURNEY. I ALSO HAVE PROBLEMS TRYING TO TURN IT ON SOMETIMES. I BELIEVE IT MIGHT BE THE KEY OR IGNITION. I BOUGHT A NEW BATTERY THINKING MY OLD ONE WAS DEAD AND IT ALSO STARTED GREAT FOR A FEW WEEKS AND THEN IT STARTED DOING IT AGAIN. SOMETIMES I TURN THE KEY AROUND AND IT TURNS ON FINE AND SOMETIMES IT DOES NOT. IT IS FRUSTRATING BECAUSE SOMETIMES IT DOES IT WHEN I AM AWAY FROM HOME. I AM ALSO HAVING PROBLEMS WITH MY FRONT BRAKES OR SUSPENSION BECAUSE WHEN I PRESS ON THE BRAKES MY STEERING WHEEL STARTS TO SHAKE. I HAD MY BRAKE PADS AND ROTORS CHECKED AND THEY ARE GOOD. I JUST DO NOT KNOW WHAT ELSE TO DO BECAUSE EVERY TRIP TO THE MECHANIC COSTS MONEY. THERE SHOULD BE A RECALL ON THIS VEHICLE! *TR

Mileage: 67,000

Jun 10, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR

Mileage: 45,000

Jun 3, 2013

THE DOOR CONTROL PANEL HAS FAILED, CAUSING THE DRIVER TO NOT HAVE THE ABILITY TO ROLL DOWN THE WINDOW, OR LOCK AND UNLOCK THE DOOR. THE AIRBAG WARNING LIGHT HAS ALSO COME ON, PRESUMABLY INDICATING A DEFECT IN THE DOOR PANEL AIRBAG SENSOR. I SPOKE WITH DODGE REGARDING A SAFETY RECALL FOR THE SAME MODEL YEAR, BUT EXCLUDING MY VIN. THEY INDICATED THAT THEY WOULD NOT COVER THE COSTS OF THE REPLACEMENT OF THE FAULTY PARTS, BUT TO "SAVE MY RECEIPTS" IN CASE THEY DECIDE TO REPLACE THE PARTS IN THE FUTURE. NOW MY FAMILY'S DAILY DRIVER HAS A FAULTY AIRBAG, IN ADDITION TO BRAKES THAT HAVE TO BE REPLACED EVERY 12-18K MILES, AND NO HELP FROM DODGE... THANKS FOR THE BAILOUT AMERICANS... *TR

Mileage: 85,000

May 23, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNLESS IT WAS SHIFTED INTO NEUTRAL FIRST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STARTER AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000. *TR

Mileage: 42,000

May 19, 2013

BOUGHT THE VEHICLE USED FROM A TOYOTA DEALER ,THE BRAKES WERE PULSATING FROM WARPED ROTORS ,HAD A BRAKE JOB DONE AND NOW THE BRAKES ARE SQUEALING, /AND NOW THE SECOND THING THE VEHICLE HESITATES TO START, YOU HAVE TO KEEP TURNING THE KEY ON AND OFF TO GET IT TO START ,WHEN YOU TRY TO START IT JUST CLICKS ONE TIME ,IF WERE A BAD CONNECTION ON THE BATT. IT WOULD CLICK AS LONG AS YOU HELD THE KEY TO THE START POSITION .NOT HAPPY WITH THIS VEHICLE AT ALL BUT I'M STUCK WITH THE PAYMENTS SO I HAVE TO LIVE WITH IT ... *TR

May 16, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER TOUCHED THE RADIO AND BURNED HER HAND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A SHORT IN THE RADIO/DVD RECEIVER AND IN THE DOOR CONTROL MODULE. THE TECHNICIAN STATED THAT THE DOOR CONTROL MODULE AND THE RADIO/DVD RECEIVER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TR

Mileage: 54,000

May 9, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE ELECTRICAL COMPONENTS OF THE VEHICLE WOULD POWER ON BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 63,813. *TR

Mileage: 63,813

May 8, 2013

PUT THE KEY FOB IN THE IGNITION, THE CAR WOULD NOT READ THE FOB... TRIED BOTH KEYS A FEW TIMES AND FINALLY IT STARTED. EVERYTHING ELSE ON THE REMOTE (LOCK, UNLOCK, AUTOMATIC START, PANIC) WORKS... CAN USE THE AUTOMATIC STARTER... AS SOON AS THE KEY IS INSERTED, THE CAR TURNS OFF... SOMETIMES THE DISPLAY READS BAD KEY AND SOMETIMES IT DOESN'T REACT AT ALL. AFTER TRYING 10-30 TIMES, IT READS THE KEY AND THE CAR STARTS. WE TOOK TO THE DEALER AND ARE BEING TOLD THAT THE ENTIRE WIRELESS IGNITION MODULE AND KEYS NEED TO BE REPLACED, WHICH S GOING TO COST US OVER $600. I HAVE DONE SOME RESEARCH AND AM SEEING THAT THIS IS A COMMON ISSUE WITH OUR MAKE AND MODEL, BUT AM UNABLE TO FIND A RECALL DIRECTLY RELATED TO OUR ISSUE. IN MY OPINION, THIS IS NOT SOMETHING THAT SHOULD JUST "BREAK" OUT OF NOWHERE ON A CAR THAT IS LESS THAN 5 YEARS OLD. *TR

Mileage: 48,000

Apr 21, 2013

UPON TRYING TO START VEHICLE, NO RESPONSE. LIGHTS, RADIO, ALL WORK FINE. AFTER LETTING SIT FOR 1 HOUR TRIED AGAIN THIS TIME AFTER TWO ATTEMPTS CAR STARTED. I SEE FROM THE WEB THIS IS A COMMON PROBLEM WITH DODGE JOURNEYS FROM 2009 TO 2013. PLEASE FIND RESOLUTION TO THIS PROBLEM. *TR

Mileage: 82,000

Apr 4, 2013 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CURB AND THERE WAS AN EXPLOSION NOISE AT THE VEHICLE FRONT END. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE TRANSFER CASE HAD A HOLE WHICH CAUSED IT TO EXPLODE. THE CONTACT ALSO WANTED TO ADD THAT THE BRAKES AND ROTORS HAD WORN PREMATURELY AND THE IGNITION SWITCH MADE A CLICKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

Mileage: 81,000

Mar 30, 2013

THE CAR WAS SCANNED SEVERAL TIMES. IT HAS ELECTRICAL DEFECTS AND SHOWS UP 17 CODES, MUST OF THEM ACTIVE. BRAKES LIGHTS AND CONTROL PANEL DON'T WORKS. WHEN WE OPEN ONLY THE SECOND ROW DOOR, LIGHTS DON'T WORK, BUT IF YOU OPEN ANY FRONT DOOR THEN WE HAVE LIGHTS. ALSO, WE HAVE PROBLEMS WITH THE ENTERTAINMENT CENTER. IT WAS CHANGED BY THE DEALER A COUPLE OF TIMES BUT STILL SHOWING THE SAME PROBLEM. ALL THE DASHBOARD LIGHTS WAS CHANGED BY THE DEALER BUT UNTIL NOW WE STILL HAVING THE SAME PROBLEM, FOR EXAMPLE, GAS METER GOES ON AND OFF, MPH METER AND TACHOMETER GOES DOWN AND UP WHILE THE CAR IS MOVING ON THE ROAD. A COUPLE OF TIMES WE WERE UNABLE TO TURN ON THE CAR AFTER A LOT OF TRIES. CAR DEALER CHANGED BATTERY OF THE CAR BY JUNE/2012. WHEN THIS HAPPEN WHILE DRIVING THE CAR I FEEL SO INSECURE CAUSE I HAVE A 4 YEAR OLD CHILD AND I AFRAID SOMETHING BAD HAPPEN TO MY CHILD AND ME. ITS SO WEIRD SEEN ALL THE DASHBOARD LIGHTS GOING ON AND OFF WHILE DRIVING, ITS LIKE THE CAR TURNED CRAZY. *TR

Mileage: 33,719

Feb 15, 2013

I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT COME ON, CAR DIES ALL THE TIME, YET THE BATTERY IS FINE, ...BOTTOM LINE, THIS IS A LEMON. I HAVE THE R/T MODEL WHICH THE DEALERSHIP LIKES TO CLAIM "IS JUST THE NOISY ONE." THAT IS A VERY POOR ANSWER TOWARDS A CONSUMER. I TAKE VERY GOOD CARE OF MY VEHICLES AND TO PUT UP WITH THIS IS UPSETTING. I HAVE SPENT OVER $3000 IN REPAIRS IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS SUV. CHRYSLER HAS MADE NO ATTEMPTS TO HELP WITH THESE COMMON PROBLEMS AND I KNOW THAT I WILL NOT SUPPORT THIS COMPANY BUY PURCHASING WITH THEM AGAIN. WHEN I BOUGHT A JOURNEY...I DIDN'T REALIZE BEING ABLE TO DRIVE IT WITHOUT PROBLEMS, WOULD BE SUCH A "JOURNEY." *TR

Mileage: 31,000

Jan 4, 2013

I WENT OUT TO START THE CAR TO GO TO WORK AND THE ENGINE WOULD NOT TURN OVER WHEN I ATTEMPTED TO START IT. I TRIED FOR SEVERAL MINUTES TO START THE CAR AND IT WOULD NOT START, THERE WOULD JUST BE A CLICKING SOUND. I EVEN TRIED TO JUMP START IT AND THAT DIDN'T WORK. SO AFTER READING POSTS ONLINE FROM OTHER OWNERS I HAD MY WIFE BUY A BATTERY AND THEN AFTER SOME TRYING IT DID. START. I HAVE SINCE THIS FIRST INCIDENT EXPERIENCED THIS ISSUE MAKING IT A TOTAL OF THREE TIMES WITHIN THREE WEEKS. I WOULD GO OUT TO START THE CAR AND IT WOULD JUST CLICK WITHOUT STARTING. I ALSO FOUND THIS ON ANOTHER SITE FROM SOMEONE WHO HAD THE SAME ISSUE BUT INSTEAD OF ME THE CONSUMER SPENDING MY OWN MONEY TO SEE IF THIS IS THE PROBLEM, DODGE SHOULD BE DOING A RECALL ON THIS VEHICLE. (WE HAD AN ISSUE WITH OUR JOURNEY NOT STARTING. ALL OF THE DASH LIGHTS WOULD COME ON BUT IT WOULDN'T TURN OVER. THE DEALERSHIP STARTED BY RE-PROGRAMMING THE KEY FOB AND THEN REPLACED THE STARTER. BOTH HAD NO AFFECT ON THE PROBLEM AND THE CAR CONTINUED TO NOT TURN OVER AT THE MOST INCONVENIENT TIME. THE DAY BEFORE LEAVING ON VACATION, IT HAPPENED AGAIN. THE DEALERSHIP PROVIDED US WITH A RENTAL AND THEY KEPT THE CAR TO TRY AND FIGURE OUT THE PROBLEM. I HAD PROVIDED THEM WITH A LIST OF COMPLAINTS LISTED HERE WHICH HELPED THEM TO NARROW DOWN THE ISSUE. IT TURNS OUT THAT IT WAS THE SENSOR THAT TELLS THE CAR THAT IT'S IN PARK THAT WASN'T WORKING. ALTHOUGH THE CAR IS IN PARK, THE SENSOR WASN'T SENDING THE RIGHT MESSAGE AND WAS PREVENTING IT FROM STARTING. IT TOOK A MONTH BEFORE WE GOT THE CAR BACK BUT WE'VE BEEN RUNNING IT NOW FOR NEARLY TWO MONTHS AND NOT ONE INSTANCE HAS OCCURRED. IF YOU ARE EXPERIENCING THIS ISSUE, HAVE THE DEALERSHIP REPLACE THIS SENSOR. IT WORKED FOR ME). *TR

Mileage: 67,127

Jan 2, 2013

I WENT TO START MY 2009 DODGE JOURNEY AND IT WOULD ONLY CLICK WHEN I TURN THE KEY. THE LIGHTS ON THE DASH AND ALL ACCESSORIES WORK BUT WOULD NOT TURN OVER. I'VE EXPERIENCED THIS PROBLEM SEVERAL TIMES AND ASKED THE DEALER HAVE THEY HAD ANY ISSUES LIKE THIS AND HEY SAID NO. I WENT TO START IT TODAY AND IT JUST CLICKS,SO I WAIT A COUPLE HOURS LIKE ALWAYS AND IT STARTS BUT NOT NOW. IT CONTINUES TO CLICK AND WON'T START BUT AFTER ALL THE COMPLAINT DON'T WONT TO TOW IT TO HE DEALER AND PAY 600 FOR A TEMPORARY FIX. *TR

Mileage: 123,567

Dec 20, 2012

ELECTRICAL SYSTEM FAILURE DUE TO WIRING HARNESS MELTING, RADIATOR CRACKED BECAUSE BRACKET FOR AC IS CONNECTED TOO TIGHT WHEN CAR IS MANUFACTURED, BATTERY DIED PREMATURELY BECAUSE OF FAILED WIRES, ROTORS WARPED CAUSING CAR TO SHAKE VIOLENTLY WHEN BRAKING. ALL THESE PROBLEMS AND OTHERS FOR A CAR WITH ONLY 60,000 MILES. HAVE SPENT OVER $2000 TO DATE IN REPAIRS THAT NUMEROUS PEOPLE HAVE HAD RELATED TO THIS VEHICLE. BASED ON ONLINE COMPLAINTS AND TALKING TO MECHANICS WHO HAVE WORKED ON THIS CAR NO ONE CAN BELIEVE THAT THE CORRECT ELECTRICAL RECALL HAS TAKEN PLACE. THERE HAVE BEEN ELECTRICAL RECALLS ON VEHICLE, BUT NOT FOR MOST COMMON FAILURE. NO ONE UNDERSTANDS WHY BRAKE ISSUE HAS NOT BEEN RECALLED AND NO ONE UNDERSTANDS WHY THE RADIATORS KEEP FAILING WITHOUT A RECALL. WILL IT TAKE A SERIOUS CRASH? SAFETY OF THE CONSUMER IS AT RISK. YOU PAY $20,000 FOR A CAR AND THINK IT WILL LAST AWHILE. THIS CAR HAS MAJOR PROBLEMS THAT ARE CONSISTENT FROM BUYER TO BUYER. *TR

Mileage: 53,000

Dec 4, 2012

CAR WOULD NOT START,EVERYTHING WORKED FAR AS RADIO,HEATER FAN,WIPERS ETC. BUT WOULD NOT EVEN TURN OVER. CALLED A TOW TRUCK, HAD CAR TOWED TO LOCAL MECH,CAR STARTED AFTER BEING REMOVED FROM TOW TRUCK. MECH CHECKED OUT ELECTRICAL SYSTEM,COULD NOT FIND A PROBLEM. *TR

Mileage: 53,000

Nov 27, 2012

2009 DODGE JOURNEY SX. CONSUMER WRITES IN REGARDS TO FAILURE OF THE ELECTRICAL SYSTEM. *SMD THE CONSUMER STATED THE 2009 MODELS SHOULD BE INCLUDED IN THE RECALL. THE CONSUMER STATED SHE EXPERIENCED THE SAME ELECTRICAL AS STATED IN RECALL # 11V139000

Nov 21, 2012

MY 2009 DODGE JOURNEY WILL NOT START INTERMITTENTLY. THE DEALERSHIP IS UNABLE TO DIAGNOSE THE PROBLEM. IT HAS HAPPENED 4 TIMES SINCE WE BOUGHT IT IN AUGUST OF 2012. *TR

Mileage: 56,220

Oct 27, 2012

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CAR SOMETIMES DOESN'T START, TOOK IT TO A MECHANIC. NO REASON WHY. WHEN MY AIR IS ON IT TAKES THE CAR LONGER TO GAIN SPEED ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WHERE I PURCHASED IT AND DODGE. BOTH WERE RUDE AND DIDN'T OFFER ANY HELP. I PURCHASED THE EXTENDED WARRANTY AND IT DIDN'T COVER ANYTHING. *TR

Mileage: 30,000

Aug 20, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 60,000

Mileage: 60,000

Aug 6, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EMITTED A CLICKING SOUND WHENEVER IT WAS STARTED. NO WARNING LIGHTS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE STARTER AND THE TEMPERATURE GAUGE. THE VEHICLE WAS REPAIRED UNDER THE EXTENDED WARRANTY. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE, STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 35,232 AND THE CURRENT MILEAGE WAS 39,497.

Mileage: 35,232

Aug 6, 2012

THE 2009 DODGE JOURNEY HAS MANY PROBLEMS AND COMPLAINTS! MINE IS LIKE MANY OTHERS FIRST THE BRAKE SYSTEM LOCKED UP AND COST $300 TO REPAIR AND NOW THE CARE WILL NOT START OR STARTS WHEN IT WANTS TO. I TOOK IT TO THE DEALER AND THEY NOW SAY IT IS THE KEY SWITCH (ELECTRICAL) AND WILL NOW BE A $400 BILL OUT OF MY POCKET. NO COVERAGE WARRANTY IS UP, PURCHASED USED AND WAS NOT TOLD THAT THEIR WAS A RECALL ON THE CARE WHEN WE PURCHASED IT. DODGE KNOWS THIS CAR HAS PROBLEMS BUT LIKE NORMAL THEY WILL NOT RECALL THE CAR AND FIX THEIR PROBLEMS, THEY WILL HOWEVER ALLOW THE CARE TO BE ON THE ROAD AND SERVICE THEM OVER AND OVER BECAUSE IT MAKES THEM MONEY. THE CLAIMS OF DODGE IS FALSE, THIS CAR IS NOT A QUALITY CAR AND MANY OWNERS HAVE REPORTED THE MANY PROBLEMS. *TR

Mileage: 80,000

Aug 4, 2012

I PURCHASED A 2009 DODGE JOURNEY NEW IN 2008. FOR THE MOST PART DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE UNTIL MAY OF 2012. BEGINNING IN MAY 2012, THE CAR WILL INTERMITTENTLY NOT START. WHEN ATTEMPTING TO START THE CAR ALL I HEAR IS A "CLICK." MY HUSBAND IS A MECHANIC AND HAS CHECKED ALL CONNECTIONS, AS WELL AS REPLACED THE RELAYS. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THIS HAS OCCURRED AT LEAST 12 TIMES IN APPROX. 2 MONTHS. IT IS GETTING PROGRESSIVELY WORSE WITH NO SOLUTION AVAILABLE. *TR

Jul 18, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THERE WERE NO PRIOR WARNINGS AND NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED. THEY DETERMINED THAT THE WING MODULE IN THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS PROVIED. THE FAILURE AND CURRENT MILEAGES WERE 99,659.

Mileage: 99,659

Jul 11, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONTACTS EXPENSE. THE CONTACT REPLACED THE BRAKES, BRAKE FLUID, TRANSMISSION FLUID, AND THE FRONT ROTORS FOR $738.23. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 30,000

Jun 23, 2012

SINCE REPLACING THE WIN IN OCT. 2010, FOB UNLOCK BUTTON SETS OFF ALARM INSTEAD. IN THE PAST SIX MONTHS THE CAR HAS RANDOMLY STALLED IMMEDIATELY UPON STARTING. IN THESE SAME SIX MONTHS, THE CAR HAS STALLED RANDOMLLY WHILE DRIVING-- VARIOUS SPEEDS AND ROAD CONDITIONS. IT IS SCARY TO DRIVE A CAR THAT LOSES ALL POWER FOR NO APPARENT REASON! WIN MODULE WAS REPLACED 6/21/2012-- SECOND REPLACEMENT IN 1-1/2 YEARS. I WONDER IF TS IS A PROBLEM WITH THE OVERALL CAR WIRING OR THE WIN MODULES. *TT

Mileage: 61,900

Jun 19, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE RECURRED RANDOMLY. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AFTER INSERTING THE KEY INTO THE IGNITION. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE VEHICLE EMITTED A CRACKING SOUND. THE VEHICLE WAS TAKEN TO DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 29,345 AND THE CURRENT MILEAGE WAS 29,845.

Mileage: 29,345

Jun 17, 2012

TODAY AFTER A SHORT TRIP, THE ENGINE REFUSED TO START. IT CLICKED, BUT NOTHING. EVERYTHING ELSE WORKED. DOORS LOCKED AND UNLOCKED, WINDOWS OPENED AND CLOSED, BUT AS FOR THE STARTER, NOTHING. THIS IS THE 3RD TIME THE CAR HAS REFUSED TO START FIRST TIME. BOTH OTHER TIMES WERE LESS THAN A YEAR AGO. THE DEALER HAS NOT YET BEEN CONTACTED, SO I DON'T KNOW WHAT IT WILL DO. A FEDERAL COMPLAINT WILL BE FILED AND A LINK TO THIS SITE WILL BE PROVIDED. 45 OR 46 SIMILAR COMPLAINTS ARE FAR TOO MANY FOR THIS NOT TO RECEIVE SERIOUS ATTENTION. THE FOLLOWING LINK SHOWS 45 OTHER SIMILAR COMPLAINTS. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/ELECTRICAL/ENGINE_WONT_TURN_OVER.SHTML.M *TR

Mileage: 37,735

Jun 6, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT TURNED THE IGNITION KEY AND THERE WAS A DELAYED RESPONSE. THE ENGINE STARTED AFTER THREE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE BUT THE CONTACT WAS UNCERTAIN OF THE CAUSE OF FAILURE AND THE SPECIFIC REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

May 31, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER TWICE FOR THE FAILURE. THE WIND MODULE WAS REPLACED ONCE BUT THE FAILURE WAS NOT CORRECTED. THE DEALER RECENTLY PLACED THE WIND MODULE WIRES AND THE ENGINE STARTED BUT THE CONTACT BELIEVED THAT THE FAILURE COULD RECUR. THE FAILURE MILEAGE WAS 47,700 AND THE CURRENT MILEAGE WAS 47,900.

Mileage: 47,700

May 14, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY, ALTERNATOR AND THE STARTER FAILED. THE BATTERY NEEDED TO BE RECHARGED APPROXIMATELY THREE TIMES PER WEEK. THE CONTACT STATED THAT IF THE VEHICLE WOULD SIT AN HOUR AFTER THE RECHARGE AND NOT STARTED, THE FAILURE WOULD RECUR. THE BATTERY WAS ONLY SIX MONTHS OLD. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE POWER DISTRIBUTION CENTER WOULD NEED REPLACING, BUT THE PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

May 14, 2012

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Mileage: 49,000

May 8, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE AND HEARD A CLICKING SOUND, BUT THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE STEERING WHEEL IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE STARTER. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 07/06/12 *BF THE CONSUMER STATED THE STARTED WAS REPLACED TWICE. UPDATED 07/12/12

Mileage: 48,000

May 7, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START UNLESS THE KEY WAS TURNED INSIDE THE IGNITION A TOTAL OF SIX CONTINUAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT MILEAGE WAS 102,000 AND THE FAILURE MILEAGE WAS 80,000. UPDATED 05/31/12 *BF THE CONSUMER STATED IT TOOK UP TO FOUR TIMES TO START VEHICLE. HE TOOK THE VEHICLE TO DEALERSHIP TWICE AND THE DEALERSHIP MADE TWO AREA ADJUSTMENTS. THE PROBLEM WAS NOT FIXED. HE TOOK BACK A THIRD TIME BUT DEALERSHIP STATED THE PROBLEM WAS FIXED BUT WILL RE-CHECK IT AGAIN. THE CONSUMER LEFT THE VEHICLE FOR TWO DAYS. UPDATED 6/6/12 *SD

Mileage: 80,000

Apr 22, 2012

WAS GETTING GAS. SHUT THE CAR OFF. WENT TO RESTART AND NOTHING. SITS AN HOUR OR SO THEN STARTS. NO RECALL, IM NOT THE ONLY ONE. SEEMS LIKE OH WELL. THANKS FOR LISTENING. *TR

Mileage: 70,000

Apr 17, 2012

VEHICLE WILL NOT START OR CRANK. ELECTRICAL SYSTEMS WORK WHEN DOOR IS OPEN, CLOSE THE DOOR NOTHING WORKS. BATTERY HAS PLENTY OF JUICE DOESN'T NEED JUMPED. DASH READS "BADKEY" FOR A MILLI SECOND WHEN YOU INSERT KEY FOB. WAIT AN HOUR OR SO AND THE CAR WILL START UP WITH NO PROBLEMS. TURN THE CAR OFF AND IT WILL NOT START AGAIN. DEALERSHIP WANTS TO REPLACE WIN MODULE AS A "STARTING POINT" SINCE THEIR COMPUTERS CAN'T GET CODE FROM THE CAR. *JS

Mileage: 63,000

Apr 10, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY NOT START. THE VEHICLE WAS TAKEN TO THE DELAER, WHERE THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.

Mileage: 20,000

Mar 30, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE WITH THE ASSISTANCE FROM ANOTHER DRIVER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE EXAMINING THE VEHICLE, THE CONTACT APPLIED PRESSURE TO THE BRAIN BOX UNDER THE HOOD AND THE VEHICLE UNEXPECTEDLY STARTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LOOSE WIRE WAS REPAIRED. THE WIRE WAS LOCATED NEAR THE STARTED. THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

Mar 30, 2012

I LIKE SO MANY OTHERS ARE HAVING AN ISSUE WITH MY VEHICLE. AT TIMES THE VEHICLE DOES NOT WANT TO START. I HAVE HAD IT TOWED 2 TIMES TO THE DEALER AND OF COURSE ONCE THEY GET THE VEHICLE THERE IT STARTS. THEY THEN TELL ME THAT THERE IS NOTHING THAT THEY CAN DO FOR ME. I CALLED CHRYSLER AND THEY SAID THEY WERE UNAWARE OF THE PROBLEM WHICH SEEMS SO FUNNY TO ME CAUSE EVERY WHERE I READ IT IS SOMETHING ABOUT THE VEHICLE INTERMITTENTLY NOT STARTING. THIS IS MY FIRST AND LAST CHRYSLER PRODUCT I WILL EVER OWN. HOW MANY COMPLAINTS DO YOU NEED BEFORE THEY ARE GOING TO DO SOMETHING? *JS

Mileage: 40,000

Mar 28, 2012

WE BOUGHT THIS CAR USED IN 2011. WE HAD AN INSPECTION DONE OF THE BRAKES BY THE DEALERSHIP WE BOUGHT FROM AND WERE INFORMED THE BRAKES WERE IN GOOD SHAPE. WE HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP FOR REGULAR PREVENTIVE MAINTENANCE AND THEY HAVE TOLD US THE BRAKES ARE IN GOOD SHAPE ALSO. THE LAST VISIT THEY TOLD US THE FRONT BRAKES WERE COMPLETELY GONE. THIS AFTER JUST 4000 MILES. THE ELECTRICAL SYSTEM IS ALSO FAILING. THE VEHICLE AT TIMES JUST WON'T START OR OTHER TIMES WILL SHUT DONE. WE FEEL THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND FEEL WE HAVE A LEMON WITH NO COURSE OF ACTION AND STILL 5YEARS OF PAYMENTS.

Mar 26, 2012

PURCHASED DATE 7/3/2008- 4/3/2009- 3,424MI. WIPER BLADES HAD TO BE REPLACED. 4/8/2009- 3452MI.- REPLACED POWER INVERTER CONNECTORS BECAUSE OF RECALL. 6/22/2010-8,661MI.- HOOD ARM CAME OFF, HOOD LINER TORN. HAD TO BE REPLACED. 6/10/2011-13,082MI. REPLACED BOTH FRONT DOOR WIRING HARNESS BECAUSE OF RECALL. 5/18/2011-12,636MI.- SMALL OIL LEAK NOTICED BY TECH., WAS NOT OIL LEAK SO DID NOT PURSUE FURTHER. 12/30/2011-15,258MI.- WENT IN FOR OIL CHANGE AND TECH. NOTICED WATER LEAKAGE UNDER CAR, SAID I HAD LEFT ICE IN COOLER COMPARTMENT IN BACK OF DRIVERS SEAT AND IT HAD MELTED AND OVERFLOWED INTO CARPET. I DRIED IT UP AND ON 1/16/2012 -15,382MI.- AFTER ALOT OF RAIN RETURNED CAR TO DEALER , CARPET AND FOAM UNDER DRIVERS SEAT WAS WATER SOAKED AGAIN. FRONT AND REAR DOOR GASKETS ON DRIVERS SIDE WAS REPLACED. CARPET WAS NOT DRIED SO I HAD TO RETURN IT ON 1/24/12 TO BE DRIED. ON 2/10/2012-15, 532MI.- WATER LEAKING INSIDE AGAIN FROM RAIN. TECH FOUNDBODY SEAM IMCOMPLETE AND PINCH WELD DRAIN BLOCKED. REPAIRED AND WATER TESTED, SAID NO FURTHER LEAKS DETECTED. CARPET WAS NOT FULLY DRIED SO I AIR DRIED. ON 3/16/2011 -15,835MI.- RETURNED CAR AFTER RAINING . WATER IN CAR AGAIN. NOW IT IS 3/26/2012 AND NOTHING HAS BEEN DONE EXCEPT WATER TESTING. WORKING WITH DODGE CORP. AND DEALER HAS BEEN VERY FRUSTRATING. MEANWHILE I AM WITHOUT A VEHICLE AND STILL PAYIN FOR IT. IF THERE EVER WAS A CAR CALLED A LEMON DODGE JOURNEY 2009 IS KING OF THE LEMONS. *TR

Mileage: 3,424

Mar 22, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADJUSTED THE ENGINE WIRES BUT TO NO AVAIL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Feb 29, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH, ALL OF THE LIGHTS WOULD ILLUMINATE BUT THE ENGINE WOULD NOT CRANK. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,935. UPDATED 04/10/12*LJ UPDATED 04/16/12

Feb 6, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD RESIST STARTING ATTEMPTS SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE BATTERY AND WIND MODULE REPLACED BUT THE FAILURE PERSISTED. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 67,000.

Mileage: 36,000

Jan 25, 2012

ON MY 5TH SET OF BRAKES & ROTORS ON MY 2009 DODGE JOURNEY. THE CAR ONLY HAS 53000 MILES ON IT. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON THE CAR. I AM NOW AVERAGING REPLACING ROTORS EVERY 10,000 MILES. VERY EXPENSIVE AND MOST IMPORTANTLY NOT SAFE. PLEASE INVESTIGATE THIS PROBLEM AS CHRYSLER EXTENDED THE WARRANTY ON THE BRAKES WHEN WE RECEIVED A LETTER IN JULY OF 2011 TO 36,000 MILES. THEY KNOW THE BRAKE SYSTEM IS TOO SMALL FOR THE CAR. THERE HAVE BEEN OTHER ELECTRICAL PROBLEMS AS WELL. I FEEL THIS CAR IS A LEMON. THANK YOU! *TR

Mileage: 19,414

Jan 16, 2012

AT 37,600 MILES THE CARS ELECTRONIC THROTTLE CONTROL INDICATOR LIT AND THE CAR WOULD NOT START. THE CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP REPORTED IT WAS A BAD STARTER. IT WAS NOT COVERED UNDER WARRANTY AND THE TOTAL COST OF REPAIR WAS $386.00. AT 41,000 MILES THE ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT WENT ON AGAIN AND THE CAR WAS TOWED TO THE DEALERSHIP AGAIN. THE DEALERSHIP REPORTED IT WAS A BAD THROTTLE BODY AND THIS WOULD NEED TO BE REPLACED AT A COST OF $613.00. AS OF THIS DATE THE TOTAL COST OF REPAIRS FOR THE SAME PROBLEM, THE ELECTRONIC THROTTLE CONTROL, HAS BEEN $999.00. *TR

Mileage: 37,000

Jan 5, 2012

WE PURCHASED THIS VEHICLE 2/2011 WITH 47,000 MILES AND RECENTLY IN 9/2011 AT OUR REGULAR OIL CHANGE WE WERE TOLD THE LEFT-FRONT TIE ROD WAS GOING TO NEED REPLACED. NOW THE STEERING IS LOOSE, AND ITS LOUD IN THE FRONT END WHILE DRIVING OVER BUMPS. WE DON'T FEEL LIKE WE SHOULD BE REPLACING TIE-ROD ENDS THIS SOON ON THIS VEHICLE THAT IS IN EXCELLENT SHAPE OTHERWISE. I KNOW THERE IS A DODGE RAM RECALL CAMPAIGN#10V65800 FOR THE SAME THING. COULD THIS BE SOMETHING ALSO RELATED TO THE 2009 DODGE JOURNEY? *TR

Dec 30, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE WOULD FAIL TO START. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 41,112 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

Mileage: 30,000

Dec 13, 2011

OUR ELECTRONIC THROTTLE CONTROL (ETC) CAME ON LAST FRIDAY EVENING. WE CYCLED THE KEY AND THE ETC SENSOR SHUT OFF. HOWEVER, FURTHER SEARCHES SHOWED THAT THIS PROBLEM COULD BE CAUSED BY COLD WEATHER. NO RECALLS ARE NOTED ON NHTSA'S WEBSITE. THE DODGE JOURNEY HANDBOOK IS VERY VAGUE ON WHAT ACTION SHOULD BE TAKEN IF THE ETC SENSOR APPEARS FOR A SHORT TIME BUT THEN DISAPPEARS AFTER KEY CYCLING IS COMPLETE. *TR

Nov 17, 2011

VEHICLE STALLED WHILE DRIVING AT 35 MPH. HAD TO PUT IN NEUTRAL AND STOP IN ORDER TO RESTART THE VEHICLE. *TR

Mileage: 74,413

Nov 7, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE WOULD NOT START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THEY WOULD REPLACE THE COMPUTER CHIP IN THE KEY. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS UNAVAILABLE.

Mileage: 68,000

Oct 19, 2011

VEHICLE WOULD NOT START. ALL LIGHTS WORKED, BUT NOTHING ELSE. IT COULD NOT BE TAKEN OUT OF PARK. TOW TRUCK DRIVER TRIED TO JUMP START, BUT BATTERY WAS GOOD. HE HAD TO DRAG THE FWD VEHICLE INTO A POSITION WHERE HE COULD TOW IT FROM THE FRONT. DEALER SAID CAUSE WAS THE WIN MODULE (OVER $300 AND IT IS OUT OF WARRANTY). THERE COULD BE MORE ISSUES BUT THEY WILL NOT KNOW UNTIL PART ARRIVES. THERE APPEAR TO BE MANY ISSUES WITH THIS PART ON THIS AND OTHER DODGE VEHICLES, BUT NO RECOGNITION OF A SAFETY ISSUE. *TR

Mileage: 38,000

Oct 18, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE STARTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED TWICE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800.

Mileage: 24,800

Oct 17, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V658000(ELECTRICAL SYSTEM:WIRING) AND CONTACTED THE DEALER IN MARCH 2011 BUT WAS ADVISED THAT THE PARTS NEEDED FOR REPAIRS WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE PARTS HAVE NOT YET BECOME AVAILABLE AFTER A PERIOD OF SEVEN MONTHS. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Mileage: 29,000

Oct 17, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE DEALER; HOWEVER AFTER THE REPAIR THE FAILURE RECURRED. THE CONTACT DISCOVERED THERE WERE SEVERAL RECALLS RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN 08V247000 (ELECTRICAL SYSTEM:WIRING), NHTSA CAMPAIGN ID NUMBER 09V082000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBERS 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)); HOWEVER, THE VIN WAS INELIGIBLE FOR THE RECALL DEFECTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Oct 17, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIPM AND THE IGNITION MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR HALF OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 52,000.

Mileage: 50,000

Oct 13, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED OCCASIONALLY THE VEHICLE FAILED TO START. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO COULD NOT IDENTIFY THE PROBLEM. THE CONTACT REPLACED THE BATTERY BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

Oct 13, 2011

AT RANDOM TIMES THE ENGINE WILL NOT START. IT IS NOT A BATTERY PROBLEM, AS ALL LIGHTS AND RADIO WORK EVEN WHEN THE ENGINE WILL NOT TURN. IF YOU WAIT LONG ENOUGH IT MAY START AGAIN. THIS IS A SAFETY ISSUE AS YOU NEVER KNOW WHEN OR WHERE THIS PROBLEM WILL OCCUR. *TR

Mileage: 30,000

Oct 2, 2011

NHTSA IT ALL STARTED WHEN I BOUGHT MY JOURNEY: NICE LOOKING BUT VERY, VERY BAD EXPERIENCE 1.TRANSMISSION, IT CHANGE SPEED BY ITSELF. IT CHANGE SPEED FROM 80 MPH TO 40, THEN 70 MPH TO 30 MPH.. I WAS DRIVING IN THE EXPRESSWAY AND THIS CHANGE OF SPEED HAPPEN TO ME SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT FOUND THE PROBLEM, AFTER SO MANY INCIDENTS I GOT MAD TO THE DEALER AND TOLD THEM THAT MY LIFE IS AT RISK BECAUSE THE CAR CHANGE SPEED BY ITSELF THAT THEY HAVE TO DO SOMETHING ABOUT IT. THEY FINALLY FIX THE CAR. 2.BRAKES, I HAVE PROBLEMS WITH THE BRAKES TOO. THEY RUN FAST AND HAVE TO KEEP CHANGING THEM. 3.BATTERY, I HAVE PROBLEMS WITH THE BATTERY TOO. I HAVE TOLD THEM NUMEROUS TIMES TOO CHECK THE BATTERY, BECAUSE THE CAR DOES NOT WANT TO START AND THEY KEEP TELLING ME THAT THERE IS NOTHING WRONG WITH THE BATTERY. SO MY QUESTION TO THEM IS THE FOLLOWING IF THE BATTERY IS GOOD., WHAT IS THE PROBLEM? I HAVE TO TURN ON THE SWITCH SEVERAL TIMES UNTIL THE CAR START. THEY SAID THAT THEY CANNOT FIND THE PROBLEM. AND NOW THE LATEST PROBLEM!!!!!!!! 4.STEERING, EVERY TIME I TURN THE WHEELS THE CAR MAKE A WEAR SOUND LIKE AN OLD CAR 5.CAR DOES NOT TURN OFF. NOW MY CAR DOES NOT WANT TO TURN OFF THE DEALER SAID THAT I BOUGHT THE CAR AND THAT NOW THE CAR IS MINE AND I HAVE TO TAKE CARE OF IT. YEAH RIGHT!!! SO MY QUESTION IS THE FOLLOWING WHAT IS NHTSA GOING TO DO ABOUT IT WHILE CHRYSLER IGNORE THEIR CUSTOMERS COMPLAINTS AND NOT TAKING RESPONSIBILITY. IN THE MEAN TIME WE THE CONSUMERS HAVE TO PAY FOR CHRYSLER POOR PERFORMANCE, ETC. DODGE JOURNEY SHOULD BE REMOVE FROM THE MARKET. AND WE AS CONSUMERS SHOULD BE REIMBURSE OR AT LEAST CHRYSLER SHOULD RECALL ALL CARS. *TR

Sep 30, 2011

ON MULTIPLE OCCASIONS, ENTERED 2009 DODGE JOURNEY, TURNED THE KEY, AND ALL I HEAR IS A CLICK. WAIT A LITTLE WHILE, TRY IT AGAIN...CLICK! FINALLY, AFTER 1/2 HOUR OF TRYING TO START THE VEHICLE, IT FINALLY STARTS. THIS HAPPENS ON TOO MANY OCCASIONS. I SEARCHED THE INTERNET, AND IT SEEMS TO BE A CONSISTENT PROBLEM, NOT ONLY WITH THE DODGE JOURNEY, BUT WITH ALL DODGE VEHICLES. OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME THING. BROUGHT MY CAR TO THE DEALERSHIP TO DIAGNOSE, AND THEY CANNOT REPLICATE THE PROBLEM. BRINING IT FOR A SECOND TIME. *TR

Mileage: 33,000

Sep 30, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER AND THEY HAVE YET TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS UNAVAILABLE.

Mileage: 62,000

Sep 21, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

Mileage: 52,000

Sep 20, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND HAZARD LIGHTS BEGAN TO ILLUMINATE WITHOUT INTENT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED WITHOUT ACTIVATION. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND AFTER WAITING APPROXIMATELY THIRTY SECONDS, THE VEHICLE BEGAN TO OPERATE NORMALLY HOWEVER, THE HAZARD LIGHTS REMAINED ILLUMINATED. THE FAILURE RECURRED FOUR TIMES AND ALSO THE HORN SOUNDED UNEXPECTEDLY. ON DECEMBER 4, 2010 THE FRONT DRIVER SIDE DOOR WIRING HARNESS WAS REPLACED AT THE OWNER'S EXPENSE. THE IDENTICAL FAILURE RECURRED AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM: WIRING). THE FAILURE RECURRED AFTER THE RECALL REMEDY REPAIR AND CURRENTLY THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

Mileage: 39,000

Aug 23, 2011

2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR

Mileage: 66,326

Aug 2, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WOULD NOT FIT INTO THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER REPLACED THE KEY. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS LOCATED AT THE WIN MODULE. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 68,000.

Mileage: 38,000

Jun 28, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS THEN TAKEN TO A DEALER, BUT THEY ADVISED HIM THAT THEY DO NOT HAVE THE PARTS AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY DISTRIBUTING ONE PART EVERY SO OFTEN. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,500.

Mileage: 38,500

Jun 28, 2011

BOUGHT THIS VEHICLE ABOUT 3 MOS..AGO. HAD 53, 000 MILES. HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ENGINE LIGHT COMES ON AND OFF, HAD IT CHECKED, STATED FUEL PROBLEMS. MECHANIC STATED NEEDED NEW FUEL CAP. STILL NOT BETTER. WAS DRIVING TODAY AND ELECTRON THROTTLE CAME ON, CAR ACT AS THO IT WAS GOING TO STOP. I PULLED CAR OVER, TURNED OFF ENGINE. READ BOOK, THAN STARTED CAR BACK UP. LIGHT WENT OFF. ALSO DOOR LOCKS LOCK WHEN THEY WANT TO. THIS CAR HAS SOME KIND OF PROBLEMS WITH COMPUTER, NEEDS TO BE RECALLED. *TR

Mileage: 56,000

Jun 14, 2011

PURCHASED A 2009 DODGE JOURNEY WITH 53000 MILES ON IT. THE CAR WILL NOT START INTERMITTENTLY AND HAD IT TOWED BACK TO THE DEALER. DEALER CLEARED THE FAULT CODES OUT AND CAR STARTED "100 TIMES" SAYS THE SERVICE REP. THEN, HAD TO TAKE SON TO HOSPITAL AND CAR WOULD NOT START. HAD IT TOWED AT MY EXPENSE AND CAB TO THE ER AT MY COST. DEALER HAS NO CLUE WHAT IS WRONG. SO IMAGINE BUYING A CERTIFIED USED CAR AND BEING IN THIS SITUATION. CAR IS STILL AT DEALERSHIP, BEEN THERE FOR 3 DAYS AND THEY HAVE NO CLUE. THEY ARE GOING TO START "REPLACING THINGS" SERVICE BULLETINS STATE THAT IGNITION SWITCHES CAN GO BAD AND SHOULD BE REPLACED IN THESE MODELS. PROBLEM IS, IT IS INTERMITTENT. *TR

Mileage: 53,350

Jun 9, 2011

2009 DODGE JOURNEY. CONSUMER STATES VEHICLES STALLED ON SEVERAL OCCASIONS AND WOULDN'T RESTART. *TGW THE ELECTRONIC THROTTLE, ENGINE AND AIR BAG LIGHTS ILLUMINATED A WEEK AFTER THE DEALER SERVICED THE VEHICLE. *JB THE CONSUMER ASKED THE DEALER IF THERE WERE ANY RELATED RECALL ON THE VEHICLE AND THEY STATED THEY WERE NOT AWARE OF ANY RECALLS. THE CONSUMER STATED TWO DAYS LATER, HE RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER STATED HE MAILED THE RECEIPTS IN FOR REIMBURSEMENT, BUT HE DIDN'T RECEIVE THE FULL AMOUNT. UPDATED 08/17/11.*JB

Jun 9, 2011

2009 DODGE JOURNEY. CONSUMER STATES VEHICLES STALLED ON SEVERAL OCCASIONS AND WOULDN'T RESTART. *TGW THE ELECTRONIC THROTTLE, ENGINE AND AIR BAG LIGHTS ILLUMINATED A WEEK AFTER THE DEALER SERVICED THE VEHICLE. *JB THE CONSUMER ASKED THE DEALER IF THERE WERE ANY RELATED RECALL ON THE VEHICLE AND THEY STATED THEY WERE NOT AWARE OF ANY RECALLS. THE CONSUMER STATED TWO DAYS LATER, HE RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER STATED HE MAILED THE RECEIPTS IN FOR REIMBURSEMENT, BUT HE DIDN'T RECEIVE THE FULL AMOUNT. UPDATED 08/17/11.*JB

May 26, 2011

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO NOT RECEIVING RECALL SERVICE *TGW THE DEALER INFORMED THE CONSUMER, THE REPLACEMENT PART WAS NOT AVAILABLE. *JB

May 26, 2011

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO NOT RECEIVING RECALL SERVICE *TGW THE DEALER INFORMED THE CONSUMER, THE REPLACEMENT PART WAS NOT AVAILABLE. *JB

May 21, 2011

BOUGHT 2009 JOURNEY WITH 47,000 KM'S ON IT ABOUT 3 MONTHS AGO FROM DODGE DEALER. HAVE HAD TO HAVE THE CAR TOWED TWICE NOW BECAUSE IT WOULD NOT START. DEALER SEEMS TO BE IN THE DARK ABOUT HOW TO FIX PROBLEM. POOR, POOR, EXAMPLE OF CUSTOMER SERVICE AND CAR QUALITY. *TR

Mileage: 35,000

May 4, 2011

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE REGARDING THE FRONT DOOR WIRING HARNESS. SHE SCHEDULED HER APPOINTMENT FOR MARCH OF 2011 AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PART WAS ON A UNIVERSAL BACK ORDER AND WAS UNSURE WHEN IT WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 06/17/11 *BF THE VEHICLE WAS REPAIRED ON MAY 17, 2011 AFTER THE CONSUMER CONTACTED CORPORATE. UPDATED 06/30/11

Mileage: 50,000

Apr 29, 2011

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO TOLD THE DEALER WAS ONLY ALLOWED TO ORDER ENOUGH PARTS TO REMEDY TWO VEHICLES PER WEEK. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 06/01/11*LJ UPDATED 06/13/11

Mileage: 50,000

Apr 29, 2011

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO TOLD THE DEALER WAS ONLY ALLOWED TO ORDER ENOUGH PARTS TO REMEDY TWO VEHICLES PER WEEK. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 06/01/11*LJ UPDATED 06/13/11

Mileage: 50,000

Apr 26, 2011

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPAIRS TO LEFT FRONT DOOR WIRING HARNESS. *TGW THE DEALER FOUND A WIRING SHORT IN THE DOOR. *JB

Apr 25, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 50,000.

Mileage: 42,000

Mar 3, 2011

I PURCHASED A 2009 DODGE JOURNEY IN AUGUST OF 2008. I HAVE HAD REPEATED PROBLEMS WITH ROTOR AND BRAKE WEAR. THE ROTORS HAVE BEEN REPLACED TWICE AND ALL 4 BRAKES HAVE BEEN REPLACED TWICE WITH THE FRONT BEING REPLACED 3 TIMES. THE FIRST OF WHICH OCCURRED JUST PAST 12,000 MILES. THIS IS WHEN BRAKE AND ROTOR WEAR WARRANTY ENDS. I HAVE ALSO HAD SIGNIFICANT PROBLEMS WITH THE WIRING SENSOR MODULE, RESULTING IN STABILITY CONTROL AND ANTI-LOCK BRAKE LIGHT TO COME ONE. I ALSO HAVE POWER PORTS IN THE VEHICLE THAT DO NOT WORK AS WELL AS A LIFT GATE THAT DOES NOT LOCK. I CURRENTLY HAVE 48,000 MILES ON THE VEHICLE AND NOW HAVE ISSUES WITH LEAKING. I AM UNSURE HOW WATER IS ENTERING THE VEHICLE, POSSIBLY THRU THE AIR CONDITIONING DRAINAGE SYSTEM. THE ENTIRE DRIVERS SIDE FLOOR BOARDS ARE WET AS WELL AS THE BUILT IN COOLER BEHIND THE DRIVERS SEAT BEING COMPLETELY FILLED WITH WATER WITHIN SEVERAL DAYS OF EMPTYING. THIS OCCURS WHEN IT IS NOT RAINING OR WET OUTSIDE. I NOW HAVE MOLD ISSUES IN THE VEHICLE. MYSELF AND MY CHILDREN HAVE SIGNIFICANT ALLERGIES AND ASTHMA. THIS VEHICLE IS UNSAFE TO DRIVE. THE ELECTRICAL PROBLEMS RESULTING IN AIR BAG FAILURE ARE DEFIANTLY SCARY. *TR

Mileage: 14,000

Feb 10, 2011

PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR

Mileage: 43,201

Dec 31, 2010

AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR

Mileage: 2,000

Oct 23, 2010

AS I WAS DRIVING MY 2009 DODGE JOURNEY ON THE HIGHWAY GOING 70 MPH IT STUTTERED AND HESITATED TO PICK UP SPEED. I PROCEEDED TO GET ON AN OFF RAMP I COULD NOT PICK UP SPEED TO AVOID BEING HIT BY OTHER CARS CATCHING UP TO ME!! LUCKILY I MADE IT TO MY DESTINATION SAFELY!! THE CHECK ENGINE LIGHT COMES ON SHORTLY AFTERWARDS1 I TOOK IT TO THE DEALER TO FIND OUT WHAT THE PROBLEM IS, THEY HAVEN'T PROPERLY DIAGNOSED IT RIGHT YET!! THE CAR STILL DIES ON ME WHILE DRIVING!!! BY THE WAY I HAD THE CAR FOR 6 MONTHS AND 50,000 MILES!!! DODGE REALLY NEEDS TO FIX THIS PROBLEM WITH THEIR CREATION OF DEATH!!! HOPEFULLY THEY WILL BEFORE SOMEONE DIES IN A CAR CRASH BECAUSE THEIR CAR WENT FROM 70 MPH TO 0 IN 60 SECONDS!!! I TOOK IT TO A REPAIR SHOP AND A DODGE DEALERSHIP THE REPAIR SHOP SAYS IT NEEDS A WHOLE NEW COMPUTER THE DEALER SAY IT'S A BAD SOLENOID!!! I DON'T KNOW WHAT IT IS AND I SHOULD HAVE TO PAY FOR DODGE BAD BUILD OF THIS VEHICLE WITH MONEY OR MY LIFE!!! *TR

Mileage: 47,000

Oct 22, 2010

AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR

Mileage: 11,000

Sep 27, 2010

VEHICLE DOES NOT ALWAYS START WHEN THE KEY IS TURNED. SOMETIMES IT WILL START IF ALL ELECTRONICS ARE TURNED OFF. DEALER REPLACED STARTER AND REFLASHED CONTROLLER, HOWEVER PROBLEM PERSISTS. VEHICLE IS EQUIPPED WITH FACTORY REMOTE START AND "SENTRY KEY" THEFT DETERRENT SYSTEM. *TR

Mileage: 21,056

Aug 18, 2010

FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. WHY WOULD THEY PUT THESE BULBS IN SERIES RATHER THAN PARALLEL SO THAT ONLY THE BAD BULB WOULD BE OUT RATHER THAN ALL? THAT IS A BIG A SAFETY PROBLEM IN MY OPINION. ALSO ONE TIRE NOW HAS A BULGE IN THE SIDEWALL AND NEEDS REPLACED. THE VEHICLE HAS ABOUT 15K MILES. *TR

Mileage: 12,000

Aug 12, 2010

BRAKES DO NOT LAST. HAD TO REPLACE REAR AND FRONT BRAKES AND ROTORS AT 40,000 MILES, ONLY 500 AFTER WE PURCHASED VEHICLE. WHEN BRAKING AT A HIGH RATE OF SPEED THE ENTIRE CAR SHAKES AND STEERING COLUMN VIBRATES VIOLENTLY. WE HAVE NOT FOUND A SOLUTION, THE DEALERSHIP SAYS THEY CANNOT DUPLICATE THE PROBLEM THE CAR WILL RANDOMLY NOT CRANK. IT HAS LEFT ME STRANDED TWICE. AFTER SITTING FOR AN HOUR IT WILL CRANK WITH NO PROBLEM. WE HAVE BEEN TOLD THAT IS MAY BE A PROBLEM WITH THE INTERNAL SECURITY DEVICE THAT RECOGNIZES THE KEY. *TR

Mileage: 40,000

Aug 3, 2010

I HAVE A 2009 DODGE JOURNEY THAT HAS STALLED ON ME WHILE DRIVING TWICE IN THE LAST MONTH. I LOSE ALL CONTROL OF STEERING AND INTERIOR CONTROLS. THE DEALER HAS BEEN UNABLE TO FIGURE OUT WHAT IS GOING ON. THE CAR HAS LESS THAN 16,000 MILES ON IT. *TR

Mileage: 12,000

Jul 29, 2010

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

Mileage: 36,666

Jun 14, 2010

INTERIOR DASH LIGHTS DIM OR TURN OFF COMPLETELY WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. THIS HAS HAPPENED NUMEROUS TIMES. *TR

Mileage: 12,993

May 4, 2010

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED. A FEW MONTHS LATER, THE VEHICLE STILL HAD THE SAME PROBLEM. ALSO, THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LOCK UNLESS IT WAS LOCKED MANUALLY INSIDE THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000.

Apr 14, 2010

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

Mileage: 21,000

Apr 1, 2010

MY FIRST EXPERIENCE WAS THE WINDSHIELD WIPERS COMPLETELY STOPPING WHILE POURING DOWN RAIN. I ALMOST REAR-ENDED SOMEONE. THE WIPER MOTOR HAS BEEN REPLACED NUMEROUS TIMES. MY CAR COMPLETELY SHUTS OFF WHILE I AM DRIVING OR SOMETIMES JUST PUTTING MY CAR IN REVERSE. IT IS CURRENTLY IN THE SHOP AGAIN. PLUS, MY BRAKES ARE ALREADY GONE AND THE CAR IS ONLY A YEAR OLD.

Mileage: 23,074

Mar 24, 2010

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

Mileage: 26,000

Feb 3, 2010

BOUGHT A 2009 DODGE JOURNEY SXT W/14,075 MILES-USED. OWNED LITTLE OVER MONTH-WE HAVE HAD 4 TIMES WHERE DRIVING AT NIGHT-SUDDENLY ALL INSTRUMENT PANEL LIGHTS COMES ON-HEADLIGHTS GO OFF-ENGINE KEEPS RUNNING. TO 'RESET' HAD TO TURN OFF CAR AND RESTART-ONE NIGHT THIS HAPPEN 2 TIMES IN APPR.10 MILES ON I-20. FIRST TIME IN SHOP-'COULD NOT DUPLICATE" FOR 2 DAYS-ALSO "NO BUS" LIGHT COMES ON. WIFE PICKED UP DROVE 15 MILES TO GROC. PARKING LOT-DURING DRIVE BATTERY LIGHT CAME ON-SHE GOT TO PARKING LOT. KILLED ENGINE-TRIED TO RESTART-NOTHING-NO CLICK-NADA! CALLED 800 # INOWNERS MANUAL. TOWED TO NEAREST DODGE-THEY TOWED BACK TO ORIGINAL DEALER-3 MORE DAYS-SUPPOSEDLY CHANGED OUT SEVERAL ELECT.PARTS. STILL IT HAPPENED AGAIN-AT NIGHT-BACK IN SHOP. WE FINALLY DID A CARFAX-SEEMS PREVIOUS OWNER HAD IN SHOP FOR ELECTRICAL 3-4 TIMES IN LESS THAN A YEAR WHEN BOUGHT BRAND NEW. DID SOME RESEARCH ON DODGE JOURNEY PROBLEMS SEARCH ON WEB-NOT MUCH ON JOURNEYS PROBLEM BUT DID FIND '99 DURANGO SEEM TO DESCRIBE EXACTLY SAME PROBLEMS-ARE THEY RELATED? *TR

Mileage: 15,560

Nov 28, 2009

TIENE PROBLEMAS PARA ENCENDER AUNQUE TENGA BUENA CARGA DE ENERGA SU BATERIA, POR 6 VECES A PRESENTADO EL MISMO PROBLEMA. AL TRATAR DE ENCENDERLA NO ENCIENDE EL MOTOR, LA LUCES INTERNAS TIENEN POCO PODER Y LAS EXTERNAS TIENEN MUCHO PODER . , EL PANEL DE INSTRUMENTO ENCIENDE EL INDICADOR DE FUNCIONAMIENTO INCORRECTO (MIL), EN TODO MOMENTO EN QUE ESTA LA UNIDAD EN MOVIMIENTO. EL DISTRIBUIDOR EN PUERTO RICO NO SABE QUE LE SUCEDE. *TR

Mileage: 7,200

May 12, 2009

APRIL 30, 2009 THE "IGNITION NODE MODULE" WENT OUT ON MY 2009 DODGE JOURNEY. AS OF TODAY I DO NOT HAVE MY CAR. I LIVE IN LOUISIANA AND MY CAR IS IN FT. WALTON, FLORIDA AT A LEE CHRYSLER DODGE. THERE WAS NO WARNING TO LET ME KNOW THIS WAS ABOUT TO HAPPEN. ME, MY WIFE, AND TWO CHILDREN WERE LEFT STRANDED IN FLORIDA. THE CAR IS AT THE FLORIDA DEALERSHIP PENDING BEING FIXED. *TR

Mileage: 20,000

Apr 21, 2009

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

Mileage: 856

Apr 21, 2009

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

Mileage: 36,000

Mar 5, 2009

I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I HAVE TO WORK. THEY DON'T STAND BY THEIR PRODUCT AND IT'S GOING TO CAUSE PROBLEMS FOR MANY CONSUMERS. *TR

Mileage: 100

Sep 5, 2008

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATED 10/14/08. *LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TIRES. UPDATED 10/16/08. *JB

Mileage: 60