2009 DODGE JOURNEY Power Train Problems

106 complaints about Power Train

106
Complaints
6
Crashes
6
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (106)

Jul 13, 2023

The contact owns a 2009 Dodge Journey. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate. Additionally, the transmission failed to properly shift into the intended gear, with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle and the vehicle failed to operate normally. The vehicle was towed to an independent mechanic and the contact was informed that the ECM/ECU needed to be rewired. The ECM/ECU wiring harness was replaced; however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.

Mileage: 165,000

Mar 28, 2023

The viscous coupler located at the carrier rear malfunctions and causes the front transfer case to crack open. Do to this causing a catastrophic malfunction and possibly causing a severe accident I feel this should be recalled. These vehicles are well known for the front transfer case issue after many months of scouring the internet I finally found out the cause of this issue.

Apr 21, 2022

The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on it

Oct 19, 2021

replacement transmission, the car jumps when driving with a foul burning odor and it sounds like a lawnmower when taking my feet off the gas to slow the vehicle down the car speeds up, the transmission light is still on, the problem has gotten worst, the component has not been inspected, the first time the transmission light appears was on 10/7/2021, and then it was checked by a mechanic and his devise read CODE P0760 "Shift Solenoid" on my 2009 dodge journey

Feb 22, 2021

I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT

Mileage: 192,000

Jul 29, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD AND SHIFT THE VEHICLE INTO GEAR WHILE THE BRAKE PEDAL WAS BEING DEPRESSED FOR THE VEHICLE TO START. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE EXPERIENCED FAILURES WITH THE INTAKE AND TRANSMISSION. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO SECOND GEAR OR TO THE PARK POSITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED TO BE ABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

Apr 29, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, (402) 800-1256) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THREE MONTHS AFTER THE RECALL REPAIR, WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT INCLUDED.

Mileage: 111,000

Oct 16, 2019

LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. CHECK ENGINE FOR POWRETRAIN CONTROL MODULE COMES ON INTERMITTENTLY WHILE DRIVING.

Mileage: 110,000

Sep 27, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED BEFORE SHUTTING OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

Jul 22, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER TEN MINUTES IN EACH CASE. THE VEHICLE WAS TAKEN TO CUMBERLAND CHRYSLER DODGE JEEP RAM (931-263-0321, LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501), BUT THE MAIN CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE NOT DISCLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

Jul 18, 2019

VEHICLE WILL NOT CONSISTENTLY START IN PARK. PLACING THE VEHICLE IN NEUTRAL WORKED FOR A FEW MONTHS THS AND NOW, AFTER THE STARTER AND O2 SENSORS HAVE BEEN REPLACED, THE VEHICLE HAS BEGUN TO HAVE THE SAME PROBLEMS. OUR CURRENT SHORT TERM FIX IS TO JIGGLE THE BATTERY CABLES/WIRING HARNESS AND AFTER 5 MINUTES THAT WORKS. HADN'T HAD THIS ISSUE FOR FIVE YEARS (AS THE OWNER) AND DURING THE PAST YEAR IT'S BEEN ONE NON-START AFTER ANOTHER. DROVE THE VEHICLE FOR AN HOUR WITHOUT A PROBLEM STARTING. STOPPED TO GET GAS, TRIED TO START THE VEHICLE, NOTHING. THE DASH TURNS ON, THE VEHICLE CLI IS, BUT WONT TURN OVER. BATTERY, ALTERNATOR, STARTER...CHARGING SYSTEM CHECKED OUT TO BE OK. CONCERNED I WILL BE STRANDED WITHOUT A TRUE FIX TO THIS ISSUE. THE VEHICLE WAS STATIONARY EACH TIME WE TRIED TO START IT. WWLE EVEN CAPTURED A VIDEO OF THE NON-START AND OUR RESOLUTION FOR THE MECHANIC TO VIEW. THEY DIDNT WXOWEINCE THE ISSUE; BUT I DID, AND THEY NEEDED MORE INFORMATION TO TROUBLE SHOOT FURTHER.

Mileage: 130,000

Jul 9, 2019

62 TE TRASMISIN P0750A SELENOIDE ARRANCA EN MOVIMIENTO NO CAMBIA SE DEJA ENFRIAR Y TRABAJA LUEGO SUVE TEMPERATURA UN 1/4 Y NO CAMBIA LA TRASMISIN.

Mileage: 5

Jun 19, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COULD NOT SHIFT OUT OF PARK AND THE ENGINE FAILED TO START OCCASIONALLY. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL OR MAKE MULTIPLE ATTEMPTS TO RESTART THE ENGINE. IN ADDITION, THE EPS AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO TURN OFF THE INDICATORS AND GET THE VEHICLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO ATLANTA WEST DODGE JEEP (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE IT WAS DIAGNOSED THAT A BRAKE SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE DEALER INSTALLED A NEW STARTER, TRANSMISSION SENSORS, AND PCM MODULE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

May 15, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT EXPERIENCED A FAILURE WITH THE POWER TRAIN CONTROL MODULE (PCM) FOR YEARS. CURRENTLY, THE PCM MALFUNCTIONED AND THE RPMS REVVED TO 40 MPH WITHOUT ACCELERATION. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE CONTACT WAITED BEFORE RESTARTING THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED AND REACHED APPROXIMATELY 40 MPH, THE RPMS WOULD REV UP AGAIN. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, (541) 389-1177) STATED THAT THE COOLER LINE WAS LEAKING AND THE TRANSMISSION PAD NEEDED TO BE RESEALED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE, BUT THE FAILURES CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Apr 5, 2019 Crash

TAKATA RECALL THERE'S A RECALL ON DODGE JOURNEYS 2009 AND THE SXT IS HAVING THE SAME EXACT PROBLEM. THE PCM IS DRAINING BATTERIES AND CAUSING MY TRUCK TO SHIFT HARD OR SHIFTS TO THE SECOND GEAR AND WON'T POWER PAST THAT. VERY CONCERNED BECAUSE MY WIFE IS PREGNANT AND SHE OFTEN HAS TO PRESS ON THE CONTROL BOARD FROM WORK TO GET THE TRUCK CRUNK. ONCE A WEEK SHE GETS A JUMP OFF BECAUSE THE MODULE DRAINS HER BATTERY. BECAUSE OUR VIN DOESN'T FIT THE RECALL NUMBERS IT WON'T GET FIXED BUT IT'S THE SAME PROBLEMS AS THE RECALL.

Mileage: 188,498

Mar 19, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE GEAR SHIFTER WAS INADVERTENTLY HIT AND SWITCHED INTO NEUTRAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS LOOSE. THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 451-2110) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE AND WAS HOW THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Feb 20, 2019

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE LOUD ABNORMAL NOISES AND WOULD NOT SHIFT OUT OF SECOND GEAR. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ESSIG MOTORS (2204 SE 3RD ST, ALEDO, IL 61231, (309) 582-5336) INFORMED THE CONTACT THAT THE POWER TRAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 193,000.

Mileage: 193,000

Dec 13, 2018

''TAMARA RECALL ''THE PCM IT'S BEEN GETTING VERY HOT AND MESSING UP MY COMPUTER SYSTEM. I'VE BOUGHT 3 TIMES AND KEEPS ON MESSING UP MY COMPUTER SYSTEMS AND CANNOT EVEN TRANSFER POWER TO THE ALTERNATOR. THIS THEREFORE MAKE THE CAR BATTERY DIE ON ME WHEN THE CAR IS IN MOTION. IT HAPPENED 3 TIMES AND ONE WAS IN HE MIDDLE OF NO WHERE.

Mileage: 151,000

Nov 8, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE DRIVESHAFT MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.

Mileage: 203,000

Oct 14, 2018

BOUGHT A USED 2009 DODGE JOURNEY IN FEBRUARY, HAVE REPLACED THE BATTERY AND STARTER IN THE LAST FEW MONTHS. SOMETIMES WE CAN START THE CAR NORMALLY, SOMETIMES YOU HAVE TO JUMP THE CAR OFF. YESTERDAY, THE CAR WOULD NOT SHIFT OR START, TRIED THE NEUTRAL SAFETY SWITCH WHICH ENABLED ME TO PUSH THE JOURNEY BUT STILL WOULD NOT CRANK. RESEARCH ONLINE SHOWS THAT MANY OTHER CONSUMERS HAVE OR ARE EXPERIENCING THE SAME PROBLEM. I FEEL DODGE NEEDS TO TAKE RESPONSIBILITY AND FIGURE OUT WHY THESE VEHICLES ARE MALFUNCTIONING. IT'S COSTING US MONEY AND TIME WE DO NOT HAVE TRYING TO CHASE DOWN AN ELECTRICAL ISSUE. I EVEN HAD THE PCM CHECKED OUT AND IT TOO WAS IN A GOOD BILL OF HEALTH

Mileage: 133,942

Oct 1, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR IT TO START. THE VEHICLE WAS TAKEN TO BUD'S CHRYSLER DODGE JEEP RAM (945 S MAIN ST, CELINA, OH 45822, (419) 586-7000), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Aug 24, 2018

I'VE HAD NOTHING BUT PROBLEMS WITH MY DODGE JOURNEY MY RPM RAMP UP TO 4-5 WHENEVER I ATTEMPT TO GO 40-45MPH THE CHECK ENGINE LIGHT IS ON. I TOOK IT TO BUTTON DODGE AND THEY FIXED SOMETHING THAT HAS TO DO WITH MY TRANSMISSION. LESS THEN A MONTH LATER IT STARTS DOING IT AGAIN. SO CAN YOU GIVE ME SOME ADVICE ON WHY. ALSO MY LOCKS AND WINDOWS AND TURN SIGNAL DON'T WORK RIGHT.

Mileage: 128,000

Mar 15, 2018

OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AGAIN BUT THIS TIME THEY SAID THE PART WASN'T AVAILABLE. ITS NOW MARCH OF 2018 AND THE PART STILL ISNT AVAILABLE AND I AM PAYING ON A CAR I DON'T HAVE. WHY IS THIS NOT BEING RECALLED ?? I SEE I AM NOT THE ONLY ONE IN THIS POSITION. I WAS ON A PUBLIC HWY.....TOOK IT TO DEALERSHIP VIA LOCAL STREET....I WAS A NERVOUS WRECK THE OIL TYPE SUBSTANCE WAS POURING OUT...THE DEALERSHIP TOLD ME IT IS THE SAME PART THEY FIXED ,THE PTU.

Mileage: 144,000

Mar 7, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENBRIER DODGE OF CHESAPEAKE (1717 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.

Mileage: 39,000

Feb 16, 2018

IT STALLS WHILE IN GEAR AND MOVING AUTOMATIC TRANSMISSION. WORSE WHEN TEMPS ARE COLDER OUTSIDE. CURRENTLY 99000 MILES.

Mileage: 96,000

Feb 16, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

Feb 14, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING RETURN HOSE FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND DETERMINED THAT THE FAULTY PART WAS THE POWER STEERING RETURN HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WANTED HIS VEHICLE INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) BECAUSE HE BELIEVED THE FAILURE WAS RELEVANT TO THE RECALL. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Jan 23, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND MODERATE VIBRATION WHILE BEING OPERATED AT 60 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

Mileage: 149,000

Jan 17, 2018 Crash

PROBLEM WITH STEARING SYSTEM AS CAMPAIN FCA S08 ALSO ON THIS MODEL 2.0 TD DPF ALSO HUGE PROBLEM ON AUTOMATIC TRANSMITION GETRAG

Mileage: 100,000

Dec 16, 2017

THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.

Dec 7, 2017

WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.

Mileage: 167,800

Aug 27, 2017

THE CAR POWER WILL FLUCTUATE WITH THE RPM GOING UP AND DOWN WHEN TRYING TO ACCELERATE. NEW TRHOTTLE BODY WITH TPS SENSOR, INTAKE AIR SENSOR AND GAS PEDAL SENSORS WERE REPLACED AND STILL HAVING THE SAME ISSUE. THE ENGINE PROBLEM LIGHT IS ON ALSO THE ELECTRIC THROTTLE CONTROL SYSTEM LIGHT IS ON. THE VEHICLE HAS ONLY 83000 MILES. ACTIVE CODES ARE P0642, P2138, P0335 & P0113. THE CAR IS DANGEROUS TO DRIVE DUE TO SPEED FLUCTUATION.

Mileage: 83,000

Aug 4, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD SEVERAL DEFECTS AND FAILED TO START ON SEVERAL OCCASIONS. AS A RESULT, THE CONTACT HAD TO LEAVE THE VEHICLE UNATTENDED FOR A DAY AND THEN GO BACK AND RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. ON SEVERAL OCCASIONS, THE AIR BAG, CHECK ENGINE, TRACTION CONTROL, ESP, AND SECURITY INDICATORS ILLUMINATED OFF AND ON. ALSO, ON SEVERAL OCCASIONS, THE GEAR SHIFTER FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO MONKEN DODGE CHRYSLER JEEP RAM NISSAN (LOCATED AT 1739 W MCCORD ST, CENTRAILIA, IL 62801 (618) 545-5100) WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KING CITY CHRYSLER CENTER (LOCATED AT BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT ANOTHER MECHANIC SUGGESTED TO HAVE THE PCM REBUILT TO SAVE MONEY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. THE VIN WAS UNAVAILABLE.

Mileage: 158,000

Aug 1, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE PCM INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE AND IT WAS DIAGNOSED THAT THE PCM CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Jul 21, 2017

MY 2009 DODGE JOURNEY WILL NOT SHUT OFF WHEN YOU TAKE THE KEY OUT. THE WINDOWS WILL NOT GO UP AND DOWN. I BROUGHT INTO A DODGE DEALERSHIP AND HAD THE RECALL ON THE IGNITION SWITCH AND THE WIRING HARNESS IN THE DRIVER DOOR REPLACED. MY CAR STILL WILL NOT SHUT OFF AND WINDOWS STILL DON'T WORK BUT NOW WON'T GO INTO GEAR AFTER DEALER REPAIRED. I TOOK IT TO A SECOND DEALER AND NOW AFTER 3 WEEK THEY ARE SAYING I NEED A TIPM FOR $1700. BUT THEY DON'T KNOW IF THAT WILL FIX THE PROBLEM? PLUS NOW THE CAR WILL NOT START. MY CAR IS IN WORSE SHAPE THEN WHEN I BROUGHT IT INTO THE DEALERSHIP TO REPAIR? I CALLED THE CORPORATE OFFICE AND THEY ARE NOT WILLING TO DO ANYTHING.

Mileage: 130,000

May 17, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH, THE PARKED VEHICLE DID NOT START. THE VEHICLE MADE A CLICKING SOUND. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER FOR THE VEHICLE TO START. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES IN THE PAST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED IT AS A NEUTRAL SAFETY SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

Apr 17, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE FAILURE OCCURRED WITHOUT WARNING. AFTER APPLYING THE EMERGENCY BRAKE, THE VEHICLE WAS ABLE TO BE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD AN INTERNAL FAILURE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Mileage: 112,000

Mar 21, 2017

THE ENGINE STALLS WHEN DRIVING DOWN THE STREET AND / OR HIGHWAY. THERE HAVE BEEN SEVERAL COMPLAINTS ONLINE BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ALSO, INTERMITTENT NO START WHEN TRYING TO START THE CAR. NO CRANK. 2009 DODGE JOURNEY

Mar 15, 2017

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *LD THE CONSUMER STATED THE TRANSMISSION FAILED. THE DOORS WOULD NOT LOCK AND THE TIRES BLEW OUT, AS THERE WAS NO TREAD ON THEM. *JB

Jan 13, 2017

TRANSMISSION LOCKS IN LOW GEAR WITH NO WARNING HAS HAPPENED AT LEAST 5 TIMES

Mileage: 150,000

Oct 28, 2016

I HAVE HAD A 2009 DODGE JOURNEY FOR ONLY SIX MONTHS , IT HAS A VTECT TRANSMISSION IN IT AND JUST COMPLETELY WENT OUT WITH NOW WARNING SIGNS OR NOTHING . ITS HARD FOR ME TO BELIEVE THAT THERE IS NOT A RECALL ON THESE KIND OF TRANSMISSIONS FROM WHAT I HAVE BEEN READING ...NOW I'M OUT ABOUT $10,000 DOLLARS..

Oct 24, 2016 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, A LOUD ABNORMAL NOISE WAS HEARD AND SMOKE EMITTED FROM THE REAR OF THE VEHICLE. IN ADDITION, THE CONTACT INDEPENDENTLY NOTICED THAT THE TRANSAXLE WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE AND TWO GEARS IN THE TRANSFER CASE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 12/21/16*LJ UPDATED 7/9/18*JB

Mileage: 83,000

Aug 24, 2016

MY 2009 DODGE JOURNEY SXT WILL COMPLETELY SHUT OFF WHILE DRIVING, NOT STOPPED BUT RIGHT IN THE MIDDLE OF DRIVING. THIS HAS HAPPEN 2 TIMES SENSE GETTING IT BACK FROM THE DEALER IN JANUARY FROM TAKING IT IN FOR THE RECALL FOR THIS VERY PROBLEM. THIS IS VERY DANGEROUS AND NOW I AM BEING TOLD TO BRING IT BACK TO THE DEALERSHIP FOR A DIAGNOSTIC TEST TO SEE IF IT RELATED TO THE RECALL AND IF NOT RELATED THEN I WILL HAVE TO PAY FOR THE DIAGNOSIS LOL YEA RIGHT!! I HAVE NEVER HEARD OF A CAR DYING WHILE DRIVING IT. IF I AM TOLD I HAVE TO PAY AS MICH AS ONE PENNY THE ONLY THING I WILL BE PAYING FOR IS A LAWYER.

Mileage: 125,000

Jul 6, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

Jun 13, 2016

LET IT BE NOTED THAT AFTER THE R03 RECALL ALL THE FOLLOWING ISSUES STARTED OCCURRING. FIRST INCIDENT: DRIVING ABOUT 30MPH EVERY LIGHT ON THE DASHBOARD EXCEPT THE ENGINE LIGHT ILLUMINATED, GAUGES SPUN AROUND AND BACK AND FORTH, THEN STOPPED ALL TOGETHER, THE RMP'S REVVED UP TO 5OOO AND THE ACCELERATOR WENT TO THE FLOOR WITH NO ACTION AS IF THE CAR WAS OFF. THERE WAS A OBVIUOUS LOSS OF POWER, THE CAR WAS HESITATING LIKE IT WANTED TO STALL OUT, AND THE VEHICLE ONCE STOPPED DID NOT START AGAIN UNTIL BEING JUMPED. ONCE STARTED, NONE OF THE LIGHT WERE ON EXCEPT, ODDLY NOW, THE ENGINE LIGHT WHICH THREW CODES PO0562 & PO700. THE BATTERY READ 12.2V ON THE DIAGNOSTIC WHILE OFF THEN 14.4 WHEN THE CAR WAS STARTED(AFTER BEING JUMPED FOR 1 MINUTE ONLY). 5 MINUTES INTO THE DRIVE AND BOOM, THE DEMON TOOK OVER THE CAR AGAIN BUT NOW THE CAR WOULD NOT GO PST MAYBE 7MPH, AGAIN IN ACCELERATOR POWER,NO SHIFTING, ALL POWER STILL ON IN THE CAR, BUT SEEMS LOW ON POWER. ONCE TURNED OFF, IT WOULD NOT START BUT STILL HAD POWER. AGAIN, GOT JUMPED, DIAGNOSTIC, AND SAME CODES, ALTERNATOR FINE, BATTERY FINE, SEEMS TO BE GETTING POOR CONNECTION. STARTED 2 DAYS LATER AND LOUD, UNSTABLE IDLE, WON'T SWITCH GEARS SEEMS AS IF ITS ON BUT RUNNING OFF OF STORED POWER. DEALER NOW SAYS ONLY CODE IS PO622. SYMPTOMS ARE SEEMING TO BE THE TIPM ALL OVER AGAIN. AGAIN, NONE OF THIS STARTED UNTIL I TOOK IT TO DODGE TO HAVE THE RO3 RECALL REPAIRED. THE KEY SINCE ALSO DOES NOT REGISTER AT TIMES, WILL SAY "MISMATCH KEY" ON DASHBOARD, ALL SENSORS FLASH THEN GO AWAY SUCH AS (GASCAP, DOOR AJAR, CHECK ENGINE LIGHT WOULD IGNITE WITH NO CODE, GATE, KEY), WOULDN'T TURN OVER, FREQUENT :DEAD BATTERY" THEN STARTS WITHOUT JUMP FEW MINUTES LATER. OVERTIME THE CAR WILL ACT POSSESSED WITH ALL LIGHTS ON IS AFTER HITTING A BUMP, AGAIN CHRYSLER DEALER RECALL DEPARTMENT IS STATING TIPM, DEWLAP WILL NOT CHECK THAT WHILE DIAGNOSING. HELP!

Mileage: 138,503

Jun 3, 2016

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND THE ENGINE LIGHT ILLUMINATED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE ENGINE AND PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,557.

Mileage: 146,557

Mar 14, 2016 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO SMOKE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER THE NEXT DAY, WHERE IT WAS DIAGNOSED THAT THERE WERE A CRACK IN THE POWER UNIT CASE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,379.

Mileage: 52,379

Dec 31, 2015

CAR STARTED MAKING WHINNING NOISE THEN GEARS WOULDNT SHIFT, THEN THEY WOULD, N WHEN THEY DID THEY SHIFTED HARD MAKING CAR JUMP, ALMOST HIT A CAR WHEN I WAS DRIVING HOME, AS WELL AS A PARKED CAR WHEN I TRIED TO PARK AND CAR JUMPED REAL HARD AGAIN.. DEFINITELY NOT SAFE CAR HAS 92000 MILES ON IT AND THEY SAY ITS IN WARRANTY 4 LIFETIME BUT ONLY BY ORIGINAL OWNER, SO I GUESS IM THE 3RD OWNER SINCE I BROUGHT FROM A DEALERSHIP... PLEASE HELP

Mileage: 92,200

Dec 1, 2015

FOR SEVERAL YEARS, THE VEHICLE HAS BEEN STALLING INTERMITTENTLY; AT TRAFFIC LIGHTS, WHEN SLOWING TO USE AN EXIT RAMP, WHEN TRYING TO PULL OVER FOR AN AMBULANCE, ETC... . ALSO IT INTERMITTENTLY INCREASES TO A HIGH RPM FOR ABOUT 10 SECONDS OR SO, THEN RETURNS TO NORMAL. THIS CAN OCCUR AT A CONSTANT SPEED ON A LEVEL ROAD. DEALER CAN NOT FIND THE ISSUE SINCE NO 'TROUBLE' LIGHT IS ON. I SEE WHAT SEEMS TO BE A SIMILAR ISSUE ON AN INTERNET SEARCH, BUT HAVE NOT FOUND ANY CAUSE. AFTER SEVERAL TRIPS AND SEVERAL HUNDRED DOLLARS PAID TO CHRYSLER DEALERS, NOTHING HAS BEEN FOUND AND NOTHING HAS BEEN SUGGESTED. THE STALLING IN TRAFFIC IS VERY TROUBLESOME AS IT MAY CAUSE INJURY TO MY FAMILY. FOR THIS REASON, THE RECOMMENDATION TO DRIVE IT TILL SOMETHING BREAKS IS NOT ACCEPTABLE AS IT MAY BE THE OCCUPANTS THAT 'BREAK'! THE LAST TIME IT HAPPENED FOR ME (BOTH THE STALLING AND THE REVVING) IS REPORTED BELOW.

Mileage: 120,000

Oct 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN REDUCTION IN SPEED WITHOUT WARNING. THE VEHICLE HAD TO BE PULLED OVER, TURNED OFF, AND RESTARTED TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE LIGHTNING BOLT WARNING LIGHT RANDOMLY FLASHED AND, AS THE FAILURE PROGRESSED, IT REMAINED ILLUMINATED. THE DEALER REPLACED THE PCM AND THE FAILURE RECURRED WITHIN A WEEK. THE CONTACT WAS UNABLE TO GET THE VEHICLE TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 23, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ENGINE MOUNTS, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW OPENED AND CLOSED INDEPENDENTLY. IN ADDITION, THE OTHER POWER WINDOWS ONLY FUNCTIONED MANUALLY. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOUSING WAS CRACKED, THE DRIVE SHAFT GOING INTO THE TRANSMISSION HUB WAS MISALIGNED AND NEEDED TO BE REPLACED AS WELL AS THE TRANSMISSION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

Jul 30, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START. OCCASIONALLY, THE TRANSMISSION NEEDED TO BE PULLED IN ORDER FOR THE VEHICLE TO START. THE DEALER DIAGNOSED AND REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH SENSOR WAS FAULTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. MA 10/2 THE CONSUMER STATED A SENSOR WAS REPLACED ON 9/8/15 THE VEHICLE NOW STARTS ON THE FIRST TRY. UPDATED 10/08/15*JB

Mileage: 95,000

Jul 27, 2015 Fire

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ROTORS, CALIPERS, TRANSFER CASE, AND FRONT PASSENGER SEAT SENSOR CAUGHT FIRE, THE VEHICLE ALSO EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE ROTORS AND THE BRAKE CALIPER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO HAD THE VEHICLE REPAIRED AT THE DEALER FOR THE TRANSFER CASE MALFUNCTION. UPON INSPECTION FOR THE SEAT SENSOR FAILURE, THE CONTACT NOTICED THAT A RUBBER BOOT WAS NOT INSTALLED, WHICH RESULTED IN THE INSULATION IGNITING. THE CONTACT EXTINGUISHED THE FLAMES AND PLACED ELECTRICAL TAPE AT THE END OF THE WIRE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE TIRE SENSOR ALSO MALFUNCTIONED, WHICH RESULTED IN THE TIRE CONSTANTLY GOING FLAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,903.

Mileage: 34,903

Jul 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SHOOK WHILE MAKING A RIGHT OR LEFT TURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58.

Mileage: 58

Jun 25, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TRANSMISSION WAS REPAIRED AND THE KEY FOBS WERE REPLACED, BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED KNEE AND LOWER BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Apr 20, 2015

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE TRAVELING 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD AND FLUID LEAKED UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPAIRED PREVIOUSLY UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS DIAGNOSED THE TECHNICIAN VERIFIED AN ISOLATED OIL LEAK TO THE POWER TRANSFER UNIT, AS THE CASE WAS CRACKED. THE POWER TRANSFER UNIT WAS REPLACED. . THE FAILURE MILEAGE WAS 33,166. UPDATED 7/14/15*CN

Mileage: 33,729

Mar 12, 2015

THE TRANSMISSION WHEN CHANGING TO LOWER SPEED, CLUNKS. *TR

Mileage: 50,000

Jan 30, 2015

THE FUEL GAUGE STOPPED WORKING CAUSING LOW FUEL TO FLASH ALL THE TIME AND THE CHECK ENGINE LIGHT TO STAY ON. TRANSMISSION TRIES TO SHIFT INTO ANOTHER LEVEL AT APPROX. SPEED OF 35 TO 40 MPH CAUSING BUCKING O RESURGING MOTION. *TR

Mileage: 102,000

Jan 14, 2015

THE OUTPUT SEAL ON THE TRANSFER CASE FAILED AND WAS LEAKING ON TO THE EXHAUST. HAD IT REPLACE AND IT HAS FAILED A SECOND TIME AND THE DEALER INFORMED ME THAT THE SEAL WILL ONLY BE REPLACED ONCE AND AFTER THAT THE WHOLE TRANSFER CASE HAS TO BE REPLACED. *TR

Mileage: 64,000

Nov 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE FAILED TO START WITHOUT WARNING. ON A DIFFERENT OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED AFTER THE TRANSMISSION WAS SHIFTED INTO PARK. ALSO, THE PASSENGER SIDE HEAT UNIT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN INITIALLY DIAGNOSED THAT THE WIN MODULE AND THE PENTIUM INTAKE WAS DEFECTIVE. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE TECHNICIAN DETERMINED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN DIAGNOSED THAT THE TRANS RANGE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

Oct 2, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 40 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT DISCOVERED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSFER CASE AND/OR THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,912. UPDATED 11/12/14*LJ UPDATED 11/12/114

Mileage: 77,912

Oct 2, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 40 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT DISCOVERED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSFER CASE AND/OR THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,912. UPDATED 11/12/14*LJ UPDATED 11/12/114

Mileage: 77,912

Sep 16, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL OF THE WARNING LIGHTS FLICKERED AND THE TRANSMISSION SHIFTED INTO A LOWER GEAR WHERE IT BECAME STUCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Sep 1, 2014

WHILE DRIVING ALONG THE HIGHWAY, WITH CRUISE CONTROL ON, THE VEHICLE LOST POWER AND DECELERATED. THE ETC AND TRACTION CONTROL LIGHTS CAME ON THE DASH. AFTER PULLING TO THE SIDE OF THE ROAD THE VEHICLE WAS RESTARTED. AFTER BEING RESTARTED THE VEHICLE DROVE NORMALLY. THIS SCENARIO HAS HAPPENED THREE TIMES AT HIGHWAY SPEEDS AND ONCE DURING ACCELERATION. AROUND THE SAME TIME OF ONSET WITH THE POWER LOSS ISSUE THE VEHICLE WILL NOT START INTERMITTENTLY. SOMETIMES IT STARTS AFTER SEVERAL MINUTES, SOMETIMES IT DOES NOT START FOR SEVERAL HOURS. *TR

Mileage: 81,000

Aug 23, 2014

I PURCHASED THE CAR IN JANUARY OF 2014 FROM A USED CAR LOT (WHICH I WILL NEVER DO AGAIN) AND IT WAS SOLD WITH TRANSMISSION LEAKS. I JUST FOUND THIS OUT AFTER TAKING THE CAR IN FOR A HOLE IN ONE OF THE COOLANT HOSES LESS THAN A MONTH AGO BECAUSE IT WASN'T LEAKING ON THE GROUND. I STARTED HEARING A GRINDING, SQUEAKING AND TICKING SOUND THAT MY MECHANIC COULDN'T FIGURE OUT. I JUST HAD THE BREAKS DONE SO THEY ARE ESSENTIALLY BRAND NEW. I HAD TO HAVE THE TIRES REPLACED BECAUSE THEY WERE WORN TO THE THREAD. GOING UP A HILL YESTERDAY, I HEARD A LOUD NOISE AND THEN THE CAR WOULDN'T MOVE. THIS LEFT ME IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC WITH 5 CHILDREN IN THE CAR. TURNS OUT THERE'S A CRACKED TRANSFER CASE. SOUNDS LIKE THERE ARE MANY OTHERS LIKE ME OUT THERE HAVING SIMILAR PROBLEMS WITH THIS PARTICULAR YEAR MAKE AND MODEL AND A RECALL IS IN ORDER....AGAIN!!!! *TR

Mileage: 101,000

Aug 21, 2014

ROTORS AND BRAKES WENT OUT AT 36,000 AND HAD TO BE REPLACED DUE TO BEING TOO SMALL FOR THE VEHICLE. OF COURSE THIS WAS JUST OUT SIDE OF WARRANTY. RECALL WAS CALLED AFTER WE REPLACED THEM. WENT OUT AGAIN AT 45,000 AND AGAIN AT 85,000. I HAD A KNOCKING NOISE FROM UNDER NEATH AND TOOK IT IN AND IT WAS COVERED UNDER POWER TRAIN. HAD TO TAKE IT IN AGAIN AT 40,000 KNOCKING NOISE AGAIN AND LUCKILY IT COVERED UNDER POWER TRAIN. AT 45,000 MY JOURNEY WOULDN'T START AND JUST DIDN'T KNOW WHEN IT WOULD START 30 MINUTES TO AN HOUR. THIS HAS HAPPENED SEVERAL TIMES AND WAS TOLD IT WAS THE KEY IGNITION CONTROL AND THAT THEY ARE BACK LOGGED AND COULDN'T REPLACE IT BUT CHARGED $100 FOR DIAGNOSTIC AGAIN AND HAVE HAD TO TAKE IT IN AGAIN SINCE. AT 75,000 I WAS LEFT STRANDED DUE TO OVER HEATING AND HAD TO TAKE IT IN AGAIN AND IT WAS THE TEMPERATURE CONTROL SENSOR. BRAKES WENT OUT AGAIN AT 95,000 AND NOW AT 107,00 THE CHECK ENGINE LIGHT IS ON AND DID A DIAGNOSTIC AND IT'S THE THROTTLE RUNNER CONTROL IS STUCK OPEN AND UNABLE TO GET IT IN UNTIL A WEEK LATER DUE TO THE DEALER TO BUSY. I THINK THIS HAS GONE ON TO LONG WITH THESE DODGE JOURNEYS AND IT'S TIME FOR SOME RECALLS ON THEM. I WILL NEVER BUT A DODGE AGAIN! *TR

Mileage: 36,000

Jul 2, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,854. UPDATED 09/05/14*LJ THE COSNUMER STATED THE VEHICLE LOSES ALL BRAKES, DASH LIGHTS, AND STEERING. UPDATED 09/11/2014 *JS

Mileage: 20,854

Jul 1, 2014

MY 2009 DODGE JOURNEY HAS NOT REGULARLY STARTED FOR OVER A YEAR OFF AND ON. WHEN TURNING IT TO THE STARTING POSITION IT WILL JUST CLICK. IT WILL NEVER START IN PARK AND AFTER MUCH RESEARCH I HAVE FOUND THAT PUTTING IT INTO NEUTRAL WOULD START IT WHICH WORKED FOR A LITTLE OVER A YEAR. NOW OVER A YEAR LATER OF PUTTING IT INTO NEUTRAL TO START I AM FINDING THAT ITS NOT WORKING ANY LONGER. I HAVE HAD THIS VEHICLE SINCE 2012 SO ONLY A YEAR AFTER I BOUGHT THIS I STARTED HAVING THE PROBLEMS. IN 2013 I REPLACED THE STARTER AND IT DIDN'T START 2 HOURS AFTER REPLACING IT. I HAVE RESEARCHED AND HAVE SEEN I AM NOT THE ONLY ONE WITH THIS PROBLEM. I AM A MOTHER OF 3 KIDS AND CAN NOT BE STRANDED SOMEPLACE BECAUSE CHRYSLER DOESN'T WANT TO TAKE THE RESPONSIBILITY TO RECALL THE PROBLEM AND FIX IT!! THIS PROBLEM NEEDS TO BE FIXED FOR ALL OF US EXPERIENCING IT!! WHY HASN'T IT? *TR

Mileage: 38,000

Jun 21, 2014

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL NOTES. THE SECOND INCIDENT HAPPEN AROUND A WEEK AN HALF AFTER THE FIRST ONE AND AFTER THE DEALERSHIP SAY IT WAS FIXED AND SAFE TO DRIVE. MY WIFE WAS DRIVING WITH THE KID ON BOARD AND WHILE EXITING THE FREEWAY, THE ENGINE STALLED (TURNED OFF) AND HAD TO USE THE EMERGENCY BRAKE TO AVOID HIT OTHER CARS. CALLED [XXX] AT CORPORATE AND TOOK CAR BACK TO DEALERSHIP. DEALERSHIP NOW IS SAYING THE PROBLEM IS THE WIN MODULE, WHICH AGAIN IS ON THE RECALL FOR THE 2010 JOURNEY, BUT NOT ON THE 2009. ASKED DEALERSHIP MANAGER ([XXX]) IF THIS WOULD FIX THE PROBLEM. HE STATED HE IS NOT SURE, BUT THAT IS THE NEXT DIAGNOSTIC STEP TO TAKE. I ALSO ASKED HOW MUCH IT WOULD COST TO FIX HE STATED $700 AND THEY WOULD NOT COVER IT, BECAUSE MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. [XXX] AT CORPORATE WAS TRYING TO REDUCE PRICE, BUT DEALERSHIP IS NOT WILLING TO WORK WITH DODGE CORPORATE. MISTY AUTHORIZED A RENTAL CAR, I'M HAVING TO PAY FOR THE INSURANCE INCASE I HAVE AN ACCIDENT. THIS NEEDS TO BE INVESTIGATED AND ALL 2008, 2009, AND 2010 NEED TO BE COVERED UNDER THE RECALL. ALL MODELS ARE HAVING THE SAME PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 162,000

Jun 10, 2014

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 08V528000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL.THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

Dec 30, 2013

WHILE MAKING A LEFT HAND TURN, I FELT THE CAR JERK SEVERAL TIMES AS THOUGH I WAS USING ANTI-LOCK BRAKES. THIS WAS CONFUSING SINCE I DID NOT EVEN HAVE MY FOOT ON THE BRAKE. SECONDS LATER I HEARD AN ALMOST GRINDING OR DRAGGING NOISE. I PULLED OVER INTO THE FIRST EMPTY LOT I FOUND AND CHECKED THE TIRES, GOT DOWN AND CHECKED UNDER THE CAR FOR ANYTHING HANGING THAT COULD HAVE BEEN DRAGGING ON THE GROUND, FOUND NOTHING THAT LOOKED OUT OF THE ORDINARY. I THOUGHT THEN THAT THERE MAY HAVE BEEN SNOW OR ICE AROUND THE TIRES SINCE IT HAD SNOWED THE NIGHT BEFORE. I PROCEEDED TO GET BACK INTO THE CAR AND DROVE APPROXIMATELY THREE MINUTES AND THE NOISE GOT LOUDER. I DROVE TO MY MECHANIC WHICH WAS ANOTHER 5 MINUTES AWAY. HE WAS AMAZED THAT THE POWER TRAIN SEEMED TO EXPLODE FROM THE INSIDE OUT. IN ALL HIS YEARS OF FIXING CARS, HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. WE'VE READ MANY RECALL NOTICES FOR THE POWER TRAIN YET NO ONE IS WILLING TO HELP WITH THIS RECALL. SINCE WE BOUGHT THE CAR USED, THEY SAY THAT THE RECALL IS NOT TRANSFERABLE. THIS IS TOTAL BULL SINCE IT IS APPROX $2400. IF THIS WAS A DEFECTIVE PART, THERE SHOULD BE NO REASON WHY WE WOULD BE RESPONSIBLE TO HAVE IT REPAIRED. SOMETHING MUST BE ABLE TO BE DONE. I WOULD EVEN BE WILLING TO PAY HALF THE BILL BUT NOT THE ENTIRE BILL SINCE IT MUST HAVE BEEN DEFECTIVE TO START WITH. I HAVE BEEN WITHOUT A CAR NOW FOR FOUR WEEKS AND HAVE BECOME A BURDEN TO FRIENDS AND FAMILY, NEEDING RIDES TO AND FROM WORK. I AM VERY UPSET WITH DODGE FOR NOT EVEN ATTEMPTING TO MEET ME HALF WAY. I WAS UNDER THE IMPRESSION THAT THEY WERE A REPUTABLE COMPANY. UNLESS THEY CAN HELP IN SOME WAY, I WILL NEVER PURCHASE ANOTHER DODGE AND DISCOURAGE ANYONE ELSE TO ALSO. *TR

Mileage: 77,000

Nov 25, 2013 Crash

I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD TO DUCT TAPE PLASTIC ON THE DOOR. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO TRY AND FIX THESE PROBLEMS. I JUST DON'T KNOW WHY THIS SERIES OF 2009 JOURNEYS WERE NOT RECALLED. WE ARE SCARED TO EVEN DRIVE THE JOURNEY ESPECIALLY BECAUSE OF THE LOST POWER ISSUE AND WITH REALLY NO MONEY TO HAVE IT DIAGNOSED. *TR

Mileage: 95,000

Nov 11, 2013

THE TRANSMISSION HAS BEEN SHIFTING VERY ROUGH. AFTER TAKING IT TO THE DEALER AND "NO ENGINE LIGHT NO PROBLEM" WAS DETERMINED TODAY THE CAR REFUSED TO ACCELERATE BUT WAS REVVING A LOT AND TEMPORARILY LOST THE DRIVE GEAR WHILE I WAS DRIVING!!!.. I HAD TO PARK THE CAR AND WALK HOME AND GET THE CAR TOWED BACK. *TR

Mileage: 65,000

Oct 31, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AT ACCELERATION, THE ENGINE OVERHEATED AND THE TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 177,000.

Mileage: 177,000

Jul 10, 2013

PARKING SENSOR IN TRANSMISSION THAT SENDS A SIGNAL THAT CAR IS IN PARK NOT WORKING I PROPERLY MAY BE A HUGE ISSUE BECAUSE WHEN YOU ARE IN DRIVE AND SITTING IT GETS STUCK IN PARK. THEN TAKES OFF NO WARNING. IF ME O OUR ANYONE IN MY FAMILY IS INJURED I WILL BE THE ONE TO HELP SETTLE A LAW SUIT WITH CHRYSLER. I SPOKE OF THIS PROBLEM TO THE DEALER WHILE IT WAS UNDER WARRANTY THE REP. SAID I HAD TO LEAVE MY CAR THERE TILL THE PROBLEM DUPLICATES. THIS IS A EXPENSIVE CAR AND MY ONLY TRANSPORTATION WHICH IS WHY I HAD THE WARRANTY . THE OTHER ISSUE IS WHEN SITTING AT THE LIGHT THE BRAKES SLIP CAUSING THE VEHICLE TO LUNGE FORWARD. THIS IS EVEN AFTER REPLACING THE BRAKES AT THE DEALERSHIP THE VEHICLE IS A MONEY PIT. THE CONSUMER TAKES THE BILL OR COULD LOSE THEIR LIFE MESSING WITH CHRYSLER. *TR

Mileage: 30,000

May 1, 2013 Crash Fire

BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013. *TR

Mileage: 98,000

Apr 4, 2013 Crash

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CURB AND THERE WAS AN EXPLOSION NOISE AT THE VEHICLE FRONT END. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE TRANSFER CASE HAD A HOLE WHICH CAUSED IT TO EXPLODE. THE CONTACT ALSO WANTED TO ADD THAT THE BRAKES AND ROTORS HAD WORN PREMATURELY AND THE IGNITION SWITCH MADE A CLICKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

Mileage: 81,000

Feb 15, 2013

I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT COME ON, CAR DIES ALL THE TIME, YET THE BATTERY IS FINE, ...BOTTOM LINE, THIS IS A LEMON. I HAVE THE R/T MODEL WHICH THE DEALERSHIP LIKES TO CLAIM "IS JUST THE NOISY ONE." THAT IS A VERY POOR ANSWER TOWARDS A CONSUMER. I TAKE VERY GOOD CARE OF MY VEHICLES AND TO PUT UP WITH THIS IS UPSETTING. I HAVE SPENT OVER $3000 IN REPAIRS IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS SUV. CHRYSLER HAS MADE NO ATTEMPTS TO HELP WITH THESE COMMON PROBLEMS AND I KNOW THAT I WILL NOT SUPPORT THIS COMPANY BUY PURCHASING WITH THEM AGAIN. WHEN I BOUGHT A JOURNEY...I DIDN'T REALIZE BEING ABLE TO DRIVE IT WITHOUT PROBLEMS, WOULD BE SUCH A "JOURNEY." *TR

Mileage: 31,000

Jan 22, 2013

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE. IMMEDIATELY, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THE CONTACT THAT THE POWER TRANSFER UNIT FAILED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE POWER TRANSFER UNIT HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN ADVISED THE CONTACT THAT THE CLUTCH, SEAL TRANSMISSION SEAL AND THE DIFFERENTIAL WERE FRACTURED. ALL COMPONENTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 16,888 AND THE CURRENT MILEAGE WAS 17,100.

Mileage: 16,888

Dec 4, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT MERGED ONTO THE SHOULDER IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ROOF WAS LEAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE SEAMS IN THE ROOF NEEDED REPLACING. THE DEALER MADE THE NECESSARY REPAIRS TO THE ROOF HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START AFTER BEING PARKED FOR A SHORT PERIOD OF TIME. THE DEALER WAS NOTIFIED AND ADVISED THAT SHE SHOULD SHAKE THE GEAR SHIFTER AND THEN TRY TO START THE VEHICLE. THE CONTACT FOLLOWED THE DEALER'S INSTRUCTIONS AND THE VEHICLE STARTED. THE CAUSE OF THE STARTING FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 10,900.

Mileage: 10,900

Nov 28, 2012 Fire

TL* THE CONTACT OWNS 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE MAKING A LEFT HAND TURN THE CONTACT HEARD A LOUD POP. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED FLUID LEAKING FROM UNDERNEATH IT. THE CONTACT STATED THERE WAS A SMALL FIRE, BUT THERE WAS NO DAMAGE TO THE VEHICLE OR INJURIES. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER AND IT WAS DETERMINED THAT THE TRANSFER CASE HAD BROKEN. THE MANUFACTURER INSPECTED THE VEHICLE, BUT STATED THIS WAS NORMAL WEAR AND TEAR AND WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 67,400.

Mileage: 67,400

Nov 26, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, SHE NOTICED A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,200.

Mileage: 45,200

Sep 25, 2012

PURCHASED 9-6-12 CAR STARTING CUTTING OFF 9-8-12. I CAN'T STEER AIR CONDITIONER IS OFF, DASHBOARD HAS NO LIGHTS. TAKEN BACK TO CAR LOT THEY CAN'T DUPLICATE THE PROBLEM AND CODES COME UP, YET THIS CONTINUOUS TO HAPPEN, IT HAS HAPPENED 8 TIMES ALREADY. I AM FEARING FOR MY AND MY FAMILIES LIFE, I CAN'T CONTINUE GOING THROUGH THIS FOR 5 YEARS. I HAVE ALMOST BEEN HIT IN THE REAR TWICE. I CAN'T EVEN GET ON THE HIGHWAY NOR DRIVE THE STREETS WITHOUT FEAR OF BEING KILLED!!! *TR

Mileage: 36,900

Aug 22, 2012

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL COMPONENTS DO NOT WORK IN THE VEHICLE. THEN DRIVING VEHICLE HOME FROM STORE TRANSMISSION DIES, CAR WILL NOT GO OVER 20 MILES, ALMOST HIT FROM BEHIND BY ANOTHER VEHICLE DUE TO SUDDEN LOSS OF SPEED LUCKILY ABOUT TWO MINUTES FROM HOME. PARKED VEHICLE FOR A FEW HOURS CAR WOULD NOT GO IN PARK OR REVERSE. TOOK VEHICLE TO TRANSMISSION REPAIR, TRANSMISSION TECH EXAMINES TRANSMISSION, TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED. CALLED MANUFACTURER DODGE/CHRYSLER STATED THERE WAS NOTHING THAT THEY WERE WILLING TO DO, SAME STATEMENT THEY HAVE SAID TO MANY CONSUMERS, WITHOUT CONCERN FOR BUYERS SAFETY OR INCONVENIENCE THAT THEIR VEHICLES CAUSE. PLEASE I NEED HELP THIS IS THE ONLY VEHICLE THAT MY FAMILY HAS, AND I AM CONCERNED ABOUT ALL OF OUR SAFETY. *TR

Aug 13, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START PROPERLY AND WAS TAKEN TO DEALER. THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE RESET. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,201 AND THE CURRENT MILEAGE WAS 41,577.

Mileage: 41,201

Jul 11, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONTACTS EXPENSE. THE CONTACT REPLACED THE BRAKES, BRAKE FLUID, TRANSMISSION FLUID, AND THE FRONT ROTORS FOR $738.23. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 30,000

May 15, 2012

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WAS UNSAFE AND I COULD OF EASILY SPUN OUT IF I LOST ALL TIRE PRESSURE RIGHT AWAY. I HAVE 2 KIDS AND I FEEL UNSAFE TO DRIVE WITH MY CHILDREN IN THE CAR. ON TOP OF THESE ISSUES MY STEERING WHEEL CONTINUE TO SHAKE BUT I HAD IT IN TO THE SERVICE DEPARTMENT A NUMBER OF TIMES AND THEY SAID EVERYTHING IS OK. ONE OF THE INSTANCES THEY SAID THE SHAKING WAS BECAUSE OF MY ROUTERS AND RESURFACED THEM TWICE. PLEASE HELP ME. I DON'T KNOW OF MY OPTIONS BUT I AM CONCERNED FOR ME AND MY FAMILY'S SAFETY WITH THIS CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 16,000

Feb 14, 2012

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

Mileage: 55,000

Dec 23, 2011

I NOTICED MY 2009 DODGE JOURNEY STARTED BURNING OIL. I TOOK TO THE DEALERSHIP KEFFER CHRYSLER JEEP EAGLE TO HAVE A CONSUMPTION TEST RUN ON IT. COME TO FIND OUT MY JOURNEY BURNED ALMOST 4 QUARTS OF OIL AFTER 1700 MILES. THERE WERE NOT WARNING LIGHTS THAT CAME ON TO TELL ME THERE WAS AN ISSUE WITH MY CAR. I BOUGHT MY CAR NEW WITH 12 MILES ON IT. I HAVE ATTEMPTED TO CONTACT CHRYSLER TO SEE IF THEY WOULD PAY MINE OFF AND I WOULD UPGRADE. EVERYONE I TALKED TO KEEP SAYING THEY CAN NOT MAKE THOSE DECISIONS, MAYBE CONTACT THE NHTSA. CHRYSLER HAS NOT REPLIED BACK YET. THE DEALER I AM WORKING WITH SEEMS TO BE MORE INTERESTED IN MAKING A NEW SALE WITH OTHERS THEN ADDRESSING THE CURRENT ISSUES WITH A LOYAL DODGE/CHRYSLER OWNER. THIS VEHICLE HAS FAILED AT 50,000 MILES. THE REPLY I RECEIVED IS "WE ARE BETTER NOW, THAT IS WHY WE OFFERED THE POWERTRAIN WARRANTY". YOU ARE LUCKY. YEAH, LUCKY ME PAYING FOR A CAR I CAN NOT DRIVE AND NO ASSISTANCE FROM CHRYSLER. SURE, THEY ARE REPAIRING THIS AND THEY TELL ME THERE SHOULD NOT BE ANY CHARGES TO ME. I GUESS WE WILL SEE. THERE IS ONE THING THEY TOOK FROM ME THAT WON'T COME BACK WITH ANY REPAIRS. MY PEACE OF MIND. *TR

Mileage: 50,000

Nov 29, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO STOP. THE CONTACT DROVE THE VEHICLE SLOWLY TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND REAR BRAKES WERE WORN AND WOULD HAVE TO BE REPLACED, AS WELL AS THE ROTORS. THE CONTACT ALSO NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS HOLDING WATER IN THE INTERIOR AND WOULD LEAK FROM THE BOTTOM OF THE DOOR WHEN THE DOOR WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/24/12*LJ THE CONSUMER ALSO STATED IN DECEMBER 2009, THE VEHICLE WOULD RANDOMLY NOT START. AFTER LETTING THE VEHICLE SIT FOR ABOUT 15 MINUTES, IT WOULD THEN START. THERE WERE PROBLEMS WITH THE TRANSMISSION, EXHAUST PIPES RUSTING, AND DOORS HOLDING IN WATER. UPDATE 01/27/12

Mileage: 20,000

Nov 7, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENGINE FAILURE WARNING LIGHT ILLUMINATED AND THE ENGINE RPMS INCREASED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE BEYOND 45 MPH. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 32,000.

Mileage: 20,000

Oct 17, 2011

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE DEALER; HOWEVER AFTER THE REPAIR THE FAILURE RECURRED. THE CONTACT DISCOVERED THERE WERE SEVERAL RECALLS RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN 08V247000 (ELECTRICAL SYSTEM:WIRING), NHTSA CAMPAIGN ID NUMBER 09V082000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBERS 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)); HOWEVER, THE VIN WAS INELIGIBLE FOR THE RECALL DEFECTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Oct 6, 2011

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, THEY HAVE TO PROVIDE A VEHICLE IN CASES THAT REPAIR LEAST MORE THAN 5 LABOR DAYS INCLUDING SATURDAY.ALSO, TO ADDED MORE PROBLEMS,[XXX](PR CHRYSLER SERVICE MANAGER), HAS REFUSED TO AUTHORIZE THE BRAKE REPAIR. SAYING THAT IS NORMAL, THAT A BRAKE SYSTEM THAT WAS REPAIR IN 02/16/2011 NEEDS TO BE REPAIR AGAIN IN 09/19/2011(22033 TO 30200 M). I HAVE BEING WITHOUT TRANSPORTATION FOR THREE WEEKS, CAUSING ME AN MY FAMILY A LOT OF PROBLEMS BECAUSE, IS OUR ONLY VEHICLE FOR ALL THE FAMILY MATTERS INCLUDING, THAT I AM A CARDIOVASCULAR PATIENT. " SOMEONE COULD TELL ME IS THESE SEEMS TO LOOK LIKE A BIG JUICY LEMON " QUESTION IS, WHO COULD HELP US WITH THIS GIANT ABUSIVE CORPORATIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 7,536

Feb 7, 2011

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LEAKING. UPDATED 03/08/11

Mileage: 41,600

Dec 31, 2010

AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR

Mileage: 2,000

Dec 21, 2010

THE 2009 DODGE JOURNEY BUILDS UP CARBON IN THE CYLINDERS. THIS WILL CAUSE THE CYLINDERS TO FAIL. THE CAR WILL SHAKE WHILE DRIVING DOWN THE ROAD AND WILL SHIFT INCORRECTLY. IT IS EXTREMELY SCARY WHILE DRIVING 55 MILES PER HOUR. YOU HAVE NO IDEAL WHAT IS WRONG. AFTER MANY TRIAL AND ERRORS WITH DODGE THE PROBLEM OF IS ONLY FIXED BY GETTING YOUR ENGINE TORE APART. THEY WILL TELL YOU AT FIRST BAD SPARK PLUGS. THIS IS INCORRECT. THEN THEY SAY BAD GAS. THIS IS INCORRECT. THEN CLEAN THE CARBON OUT. THIS TO IS A TEMPORARY FIX, THEY MUST REDO THE ENGINE, BUT I FEEL THIS IS AGAIN A TEMPORARY FIX, BECAUSE THEY JUST REPLACES PARTS IN ANOTHER 40,000 MILES IT IS BOUND TO HAPPEN AGAIN. I ONLY HOPE BY LETTING EVERYONE KNOW THIS WILL ONLY HELP TO HAVE DODGE RETHINK ABOUT REPLACING THE PARTS TIME AND TIME AGAIN, AND REALLY LOOK INTO THE MATTER AND FIX THE PROBLEM FOR THE CONSUMER. *TR

Mileage: 40,000

Oct 14, 2010 Fire

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT BEGAN TO HEAR A GRINDING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE SUDDENLY STOPPED ACCELERATING WHILE THE ENGINE WAS RUNNING FOR 30 SECONDS. THE VEHICLE THEN STALLED AND THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.

Mileage: 28,000

Jun 17, 2010

2009 DODGE JOURNEY WITH LESS JUST OVER 23,000 MILES NEEDED ALL NEW BRAKES AND ROTORS. THE BACK BRAKES WERE COMPLETELY SHOT AND MY CAR WAS RELYING COMPLETELY ON THE FRONT BRAKES. NOT COVERED UNDER WARRANTY. ALSO HAD TO HAVE THE FRONT RIGHT TIE-ROD REPLACED - SO LOOSE THE TIRE WAS READY TO FALL OFF. NOW NEED AN ENTIRELY NEW TRANSMISSION (24,000 MILES NOW). THEY DO SEE THE TRANSMISSION ISSUE AS A PROBLEM, BUT JUSTIFIED THE BRAKES GOING (TOLD ME IT WAS THE WAY I DRIVE) AND THE TIE-ROD (LOTS OF POTHOLES IN THE AREA). IT'S INSANE THAT NO-ONE AT THIS DEALERSHIP SEEMS TO THINK THERE IS A PROBLEM WITH THIS CAR, BUT I KNOW I GOT A LEMON. THEY AREN'T EVEN PAYING FOR A LOANER CAR - I HAVE TO PAY FOR A RENTAL WHILE IT WILL LIKELY BE IN THE SHOP FOR OVER A WEEK. *TR

Mileage: 24,000

Apr 14, 2010

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

Mileage: 21,000

Mar 23, 2010

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

Mileage: 22,200

Apr 21, 2009

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

Mileage: 856

Apr 15, 2009

HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR

Mileage: 11,000

Mar 15, 2009

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

Oct 31, 2008

ON THE DODGE JOURNEY,THE AUTOMATIC SHIFTER HAS BEEN KNOCKED OUT OF DRIVE INTO REVERSE AT LEAST 5 TIMES AND ALL THE WAY INTO PARK AT LEAST ONE TIME. VEHICLE WAS IN MOTION. THIS OCCURRED BY BEING BUMPED BY A DOG MOVING AROUND FROM THE REAR SEAT INTO THE FRONT SEAT. THE JOURNEY WAS NOT ONE OF THE SELECTIONS ON WHICH SORT OF VEHICLE. *TR

Mileage: 10,000

May 21, 2008

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR OR NEUTRAL WHILE IN MOTION. THE CONTACT CONSIDERS THIS TO BE A VERY SERIOUS SAFETY RISK. THE FAILURE MILEAGE WAS 40 AND CURRENT MILEAGE WAS 300. UPDATED 06/09/08 *BF

Mileage: 40

May 21, 2008

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR OR NEUTRAL WHILE IN MOTION. THE CONTACT CONSIDERS THIS TO BE A VERY SERIOUS SAFETY RISK. THE FAILURE MILEAGE WAS 40 AND CURRENT MILEAGE WAS 300. UPDATED 06/09/08 *BF

Mileage: 40