2009 DODGE JOURNEY Service Brakes Problems

MY WIFE DRIVE THIS VEHICLE MOSTLY TO WORK AND I AM AFRAID FOR HER TO DRIVE ANYMORE I HAD TO REPLACE THE BRAKE CALIBRES THEY LOCK UP AND THEN I END UP REPLACING THE ROEDER AND THE BRAKE PADS THEY ARE ALSO THE POWER STEERING PUMP I HAD TO REPLACE AND THE HOSES FOR IT HAS BUSTED A FEW TIMES.I HAVE LUCKILY BEEN THE ONE DRIVING WHEN IT HAS DONE ANY OF THOSE THINGS. I'M AFRAID OF MY WIFE TO DRIVE IT ANYMORE. IT IS HER CAR.I OWN A DODGE DAKOTA AND LOVE IT,BUT THE JOURNEY IS A TERRIBLE MADE VEHICLE. I'M NOT EXPECTING ANYTHING FROM THIS JUST WANT DODGE TO KNOW, BUT I'M SURE THEY ALREADY DO.

Mileage: 180,000

SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAKE A TURN AND I HAD TO RESTART IT BUT ONCE AGAIN IT WOULDN'T START THE FIRST FEW TIMES WHICH I HAD TO PUT IN NEUTRAL AND I WAS IN THE CITY TRAFFIC VERY DANGEROUS

Mileage: 190,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD AND SHIFT THE VEHICLE INTO GEAR WHILE THE BRAKE PEDAL WAS BEING DEPRESSED FOR THE VEHICLE TO START. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE EXPERIENCED FAILURES WITH THE INTAKE AND TRANSMISSION. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO SECOND GEAR OR TO THE PARK POSITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED TO BE ABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

ABS< BRAKE LIGHT, TRACTION CONTROL, ESP LIGHTS ALL ON AND FLASH. HAVE REPLACED CONTROL MODULE AND BOOSTER & MATER.

Mileage: 201,000

THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.

ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON THE LIST.

Mileage: 153,000

I'VE HAD THE CAR FOR 2 YEARS. SINCE I'VE HAD IT, IT WOULD RANDOMLY NOT START, THE HEAT WOULD ONLY WORK IN THE BACK VENTS. GOT EVERYTHING FIXED ASSOCIATED WITH STARTER, BATTERY, EVERYTHING. FOR THE LAST 6 MONTHS, MY ENGINE LIKE HAS BEEN ON, AND AN ESP LIGHT. I GOT THE ENGINE CHECKED, BRAKES FIXED, ROUTERS, BRAKE PEDAL SWITCH REPLACED AND IT'S STILL DOING THE EXACT THING. GEAR WON'T SHIFT SOMETIMES BUT IT ISN'T THE TRANSMISSION.NOW THEY ARE SAYING POSSIBLE ELECTRICAL ISSUE BUT THIS HAS BEEN GOING ON FOR MONTHS! AFTER I'VE PUT MORE THAN 1000 INTO EVERYTHING THAT HAS NOT FIXED THE ISSUE.

Mileage: 90,000

TAKATA RECALL ON MY VEHICLE IS POSSIBLE WITH MY TRANSMISSION. WHILE I WAS IN MOTION AND IN DRIVE MY VEHICLE BEGAN TO REV AND NOT GAIN ANY SPEED. TAKATA RECALL, MY CRUISE CONTROL LIGHT COME ON WHEN IN PARK BUT DOES NOT WORK WHILE I AM DRIVING.

Mileage: 86,000

MY NAME IS [XXX] AND I AM COMPLAINING ABOUT MY 2009 DODGE JOURNEY R/T AWD. FIRST THE ELECTRICAL SYSTEM OR WIRING HARNESS HAS A SEVERE PROBLEM. IT DOES NOT WANT TO START LIKE IT SHOULD. I'VE BEEN THROUGH 2 GOOD INTERSTATE BATTERIES IN THE LAST 2 YEARS THAT HAVE NOT SEEMED TO WORK. NEXT AND THE MOST DANGEROUS IS THE BRAKING SYSTEM WHICH IS TO SMALL FOR THIS VEHICLE. FROM WHAT I HAVE RESEARCHED THEY USED A BRAKING SYSTEM FROM A DODGE MAGNUM(IN THE SERIES 1 FROM 2008-2012) WHEN IT SHOULD HAVE BEEN USED FROM AN SUV. THE ROTORS WHERE OUT AFTER 9000 MILES WHILE THE FRONT PADS GO AFTER 3000-4000 MILES. LEAVING THE BACK BRAKE PADS WITH THE LONGEST LIFE OF AROUND 5000 MILES THIS IS WITH AGGRESSIVE OR NON-AGGRESSIVE DRIVING IT DOESN'T MATTER. THIS KIND OF BRAKE AND ROTOR WEAR AND TEAR IS NOWADAYS UNHEARD OF. THIS KIND OF VEHICLE IS UNSAFE AND VERY EXPENSIVE FOR THE AVERAGE AMERICAN VEHICLE OWNER. THESE VEHICLES ARE AS PLAIN AS DAY AS MUCH OF A LEMON AS THEY COME. BETWEEN THE ELECTRICAL OR IGNITION PROBLEMS THAT ARE AS PLAIN AS DAY AND CAN NOT BE FIXED BY YOUR AVERAGE MECHANIC AND THOUSANDS OF DOLLARS. ALSO THE BREAKING SYSTEM WHICH IS TO SMALL THAT ALSO CAN'T BE FIXED WITHOUT MANY THOUSAND DOLLARS WORTH OF PARTS AND LABOR. NOT TO MENTION THE THOUSANDS THAT HAVE ALREADY BEEN PUT INTO THESE PROBLEMS THAT DID NOT FIX FOR LONG. THE ONLY OTHER THING THAT I FEEL THAT CAN HAPPEN IS FOR THERE TO BE A RECALL BY DODGE. TO FIX THE ELECTRICAL-IGNITION PROBLEM AND TO HAVE A BIGGER BREAKING SYSTEM PUT ON LIKE THEY DID THE (SERIES 2 JOURNEY FROM 2012 ON TILL NOW). AND THE BRAKING ISSUES ARE BETTER. SO IF THEY CAN DO IT NOW WHY CAN THEY FIX THE SERIES 1. I THINK IT'S A COMBINATION OF LAZINESS AND GREEDINESS WITH THERE MONEY. PLEAS HELP MY VEHICLE RIGHT ALONG WITH THE OTHER TENS OF THOUSANDS WHO HAVE THE SAME PROBLEMS. DON'T LET DODGE GET AWAY WITH THIS AND HELP MAKE THESE PROBLEMS AN ACTIVE RECALL !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I ALREADY FILED A REPORT ON HOW THE ELECTRICAL SYSTEM IS MESSING UP. ALSO HOW THE BRAKING SYSTEM IS TO SMALL FOR THIS VEHICLE ,AND HOW THEY WERE OUT EXTREMELY TO FAST. THIS TIME I AM TRYING TO FIND ANOTHER FORM IN WHICH I CAN THROUGH THE MAIL SYSTEM TRY AND GET HOLD OF NHTSA TO TRY AND RECEIVE A RECALL . DUE TO ME AND THE OTHER TENS OF THOUSANDS WHO ALSO HAVE THIS SAME PROBLEM. *JS

I BOUGHT A 2009 DODGE JOURNEY IN APRIL OF 2017. A WEEK AFTER HAVING IT THE PROBLEMS STARTED. FIRST IT WAS A BACKING PLATE...NO BIG DEAL...THEN IT WAS THE TRANSFER CASE...THEN MY SPEEDOMETER QUIT WORKING AND A FEW LIGHTS ON THE DASH BOARD. I WAS THANKFUL THAT THEY TRIED FIXING IT OVER SEVERAL MONTHS. THEN THEY SAID WE WILL GIVE YOU 6,000 FOR IT....WHEN I PAID A LITTLE OVER 10,000 FOR IT...NO WAY! THEN SEPTEMBER CAME AROUND FOR INSPECTION AND I TOLD THEM IT SOUNDS LOUD COULD YOU TAKE A LOOK AT THE EXHAUST. WELL THEY PASSED THE INSPECTION....I TOOK IT BACK A WEEK LATER AND SAID IT STILL SOUNDS LOUD...WELL YOU NEED A WHOLE NEW EXHAUST! WHY DID YOU PASS IT KNOWING IT NEEDED THIS? I WAS TOLD WELL AT LEAST YOU CAN STILL DRIVE IT. HERE I AM A YEAR LATER FOR ANOTHER INSPECTION AND IT WON'T PASS NOW BECAUSE OF THE EXHAUST...I ASKED ABOUT THE SPEEDOMETER AND THEIR RESPONSE WAS WE WILL LET THAT SLIDE BECAUSE IT'S BEEN A ONGOING PROBLEM SINCE YOU BOUGHT IT. SO IS IT OK FOR THEM TO BE DOING THIS TO ME? NO SPEEDOMETER...MILES ON IT ARE DEFINITELY NOT RIGHT BECAUSE THEY DON'T MOVE...I HAVE 3 CHILDREN I DRIVE AROUND IN THIS CAR...I HAVE TO DRIVE MY SON TO PITTSBURGH CHILDREN'S HOSPITAL EVERY SO OFTEN. AM I IN THE WRONG OR ARE THEY? I WAS NEVER ASKING FOR ANY MONEY BACK OR A BRAND NEW CAR...I WAS ONLY ASKING FOR THEM TO MAKE IT RIGHT WITH US AND THEY THINK THEY HAVE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS, EBS, AND TRACTION CONTROL INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE FAILURE RECURRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.

Mileage: 179,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

OVER THE LAST 3 YEARS I HAVE HAD AN EXCESSIVE AMOUNT OF WORK DONE ON MY BRAKES. ON THE FRONT WHEELS, BOTH HAVE HAD 3 NEW SETS OF ROTORS, 2 OF WHICH HAD TO BE RESURFACED, 3 SETS OF BRAKE PADS, 2 NEW CALIPERS FOR THE LEFT AND 1 FOR THE RIGHT, 1 BRAKE HOSE AND 1 HUB BEARING FOR THE LEFT. THE REAR TIRES HAVE HAD A NEW SET OF ROTORS, WHICH WERE RESURFACED TODAY, AND A NEW HUB BEARING ON THE REAR LEFT. THE VEHICLE HAS NEVER BEEN WRECKED, AND I CAN CONFIDENTLY SAY MY DRIVING IS NOT THE CAUSE OF THIS ISSUE. WHEN THE BRAKES HAVE GONE BAD, I HEAR A SQUEAL, THERE IS VIBRATION IN THE WHEEL AND THE BRAKE PEDAL, AND THE CAR WOULD PULL TO THE LEFT OR THE RIGHT, DEPENDING ON WHICH CALIPER NEEDED TO BE REPLACED. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ON A MUCH HIGHER LEVEL THAN ON THE CONSUMER'S DIME.

EVERYTIME I BRAKE MY VEHICLE IT JERKS. IVE REPLACED MY BRAKES AND THIS ISSUE STILL HAPPENS. ALSO A FEW TIMES IVE HAD MY VEHICLE TURN OFF WITH ALL LIGHTS ON WHILE I WAS AT A STOP LIGHT AND A COUPLE DAYS AGO IT WOULDNT START AFTER TWO ATTEMPTS TO START THEN ON THE THIRD ATTEMPT IT STARTED.

Mileage: 13,300

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE ESC, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHIMMY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH CLEARED THE WARNING INDICATORS MOMENTARILY; HOWEVER, THE FAILURE RECURRED. ATLANTIC DODGE CHRYSLER JEEP RAM (2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) INFORMED THE CONTACT THAT THE LATERAL ACCELERATION DYNAMIC SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,736.

Mileage: 50,736

CAR HAS HAD TO HAVE BRAKES MULTIPLE TIMES FOR EXCESS WEAR AND PROBLEMS WITH CALIPER, ENGINE RUNS ROUGH AND HESITATES TO ACCELERATE AT SPEEDS OVER 45 MILES PER HR, CHECKENGINE COMES ON AND FLASHES AND THE GOES SOLID, CODES SHOW UP AS PO202 WITH DEFINITION OF CYLINDER 2 INJECTOR ELECTRICAL CIRCUIT UNIT HAD A FAULT LODGED OR WAS DISCONNECTED FOR PREDETERMINED TIME. THIS CAR IS COSTING ME AN ARM AND LEG

Mileage: 93,000

6 MAJOR BRAKE REPAIR JOBS IN 79,000 MILES. THE BRAKE SYSTEM IS NOT ADEQUATE FOR THE SIZE AND WEIGHT OF THIS VEHICLE. CHRYSLER PAID FOR SOME OF THE REPAIRS WHICH LEADS ME TO BELIEVE THAT THEY KNOW THERE IS A MAJOR PROBLEM ON THIS YEAR OF THE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/01/17*LJ *CN

Mileage: 149,000

BOUGHT 2009 DODGE JOURNEY NEW. WITH ONLY 12,143 MILES (19.818 KM) I HAD TO HAVE ROTORS AND BRAKES REPLACED DUE TO THEM RUSTING OUT. THIS WAS DONE IN GERMANY BY A DODGE DEALER. A POLICY ADJUSTMENT WAS MADE. THEN WITH ONLY 27,000 MILES ON THE VEHICLE I HAD TO REPLACE THE BRAKE PADS AND THE ROTORS NEEDED TO BE TURNED. THEN WITH 43,148 MILES I HAD TO ONCE AGAIN REPLACE ALL BRAKE PADS, FRONT ROTORS AND THE REAR ROTORS WERE ABLE TO BE MACHINED. THIS IS THE WORK I HAD DONE AT SAN DIEGO DODGE DEALER. WHEN I HAD THE WORK DONE IN MAY 2016 I TOOK THE VEHICLE BACK IN AUG 2016 DUE TO A SQUEAKING NOISE COMING WHEN BRAKES APPLIED. WAS TOLD IT WAS FROM NEW BRAKES AND I SHOULD JUST PUMP THEM AND IT SHOULD GO AWAY. I TRIED TO DO THIS BUT NOISE REMAINED SO I TOOK VEHICLE BACK IN NOV 2016 AND WAS TOLD THAT THE BRAKES WERE "DIRTY" AND THEY COULD CLEAN THEM FOR $134 OR I COULD ONCE AGAIN PUMP THEM AND IT SHOULD STOP. I TRIED AGAIN THEIR RECOMMENDATION AND THEN DECIDED TO TAKE FOR SECOND OPINION SO TOOK TO PERRY'S DODGE IN NATIONAL CITY, CA ON 3 APRIL 2017 AND WAS INFORMED THAT I THE VEHICLE NEEDED ALL FOUR BRAKES AND THE REAR ROTOR NEEDED REPLACED WITH THE FRONT ROTOR NEEDING MACHINED. I WOULD THINK THAT FOR A VEHICLE HAVING ONLY 53,000 MILES AND HAVING 4 BRAKE JOBS AND NOW NEEDING ANOTHER ONE THAT SOMETHING IS WRONG. I CONTACTED DODGE CUSTOMER SERVICE REP (ROYAL) WHO BASICALLY SAID THAT ACCORDING TO THE SAN DIEGO DODGE DEALERSHIP THAT THIS IS NORMAL WEAR AND TEAR BUT THEY DID OPEN EMAIL CASE NUMBER: 3336076 AND REFERENCE NUMBER: 29272328. I HAVE READ MANY REVIEWS THAT BASICALLY SAY THAT THE 2009 AND 2010 DODGE JOURNEY'S BRAKE SYSTEM WERE NOT MADE TO HOLD THE WEIGHT OF THE VEHICLE. DODGE WILL NOT CLAIM THIS ERROR AND SO US WHO BOUGHT THIS VEHICLE WHEN IT FIRST CAME OUT ARE STUCK WITH PERFORMING BRAKE JOBS EVERY 10,000 MILES.

MY 2009 DODGE SE JOURNEY HAS HAD SEVERAL PROBLEMS INCLUDING SOME UNDER OPEN RECALL,ELECTRICAL RECALL. HOWEVER MY BRAKES ARE VERY BAD,ABS LIGHT AND BRAKE LIGHT FREQUENTLY COME ON AND OFF. THE BRAKES ACT AS IF I HAVE NO BRAKES OR PRESSURE, UNTIL THEY ARE HALF WAY DOWN THEN THEY OVER ENGAGE CAUSING THE VEHICLE TO SUDDENLY STOP OR SIGNIFICANTLY SLOW AT UNSAFE PACE. I HAVE CONTACTED CHRYSLER THERE IS NO RECALL AT THIS TIME. THIS IS AN UNSAFE VEHICLE ALL AROUND AND COMPLETE RECALL SHOULD BE IN EFFECT. THIS PROBLEM HAS OCCURRED SINCE WE PURCHASED THE VEHICLE AND HAS NOT STOPPED.

SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALREADY REPLACED ONCE DUE TO RECALL. DRIVER SIDE WINDOW UP AND DOWN BUTTONS BROKE OFF. FRONT DASH RATTLES BAD WHEN TAKING OFF/ GOING OVER BUMPS. REAR LEFT SIDE DOOR HINGE GOT LOOSE RESULTING IN SPRING POPPING OFF, NOW DOOR WON'T STAY OPEN AND CLOSES BY ITSELF, THAT'S THE DOOR THAT'S LEAST USED.

Mileage: 160,000

THIS IS 3RD TIME MY JOURNEY'S BRAKES NEED REPLACING. THIS TIME MY COST 1683.00---IM ON SSDI---LOW INCOME---REALLY PUNCHED ME,. HORRIBLE PREDICAMENT TO BE IN--PLEASE CONTACT ME IF ANY COSTS ARE REIMBURSED BY CHRYSLER-DODGE. HELP!!

Mileage: 131,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ESP AND ABS LIGHTS ILLUMINATED AND THE VEHICLE LOST POWER. AFTERWARDS, ALL FOUR BRAKES LOCKED UP AND SMOKE APPEARED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CALLED AND DIAGNOSED THAT THE TWO FRONT BRAKES HAD LOCKED UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER DRIVEN TO THE DEALER. THE DEALER DIAGNOSED THAT THE FAILURE OCCURRED DUE TO WEAR AND TEAR. THE MASTER CYLINDER, ROTORS, BRAKE CALIBER, AND ALL FOUR BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 168,924.

Mileage: 168,924

WHILE DRIVING AT A SPEED OF 45 MPH ON A ROAD THAT IS RATED FOR 55 MPH, THE LEFT DRIVER SIDE TIRE SEPARATED FROM THE CAR. WHILE TRYING TO CONTROL THE CAR BY HITTING THE BRAKES THE CAR SPEED BEGAN TO INCREASED.

Mileage: 98,000

WHILE DRIVING THIS VEHICLE, WHEN YOU GO TO USE THE BRAKES THEY BECOME 'MUSHY'. YOU HAVE TO PUSH ON THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE WILL EVEN TRY TO STOP. WE HAVE REPLACED THE BRAKES ALREADY SINCE PURCHASING THE VEHICLE AND NOW NOT SURE WHAT TO DO. YESTERDAY WHILE I WAS DRIVING DOWN THE HIGHWAY, TRAFFIC CAME TO A COMPLETE STOP. I HAD TO PUSH ON THE BRAKES VERY HARD. THE TIRES ACTUALLY SQUEALED, THE CAR JERKED, AND YOU COULD FEEL THE BRAKE GIVE A JERKING FEELING BELOW MY FOOT. FORTUNATELY, I DID NOT HAVE MY BABIES WITH ME THIS TIME. ANOTHER INCIDENT THAT HAS HAPPENED THIS WEEK IS WHEN THE TIRES SQUEALED WHEN I WAS TRYING TO TURN RIGHT AT A LIGHT AND COULD NOT GET THE VEHICLE TO SLOW DOWN ENOUGH ON A DECLINE. THIS IS VERY SCARY AND I HOPE THIS IS FIXED VERY SOON. I HAVE LOOKED AT OTHER SITES AND NOTICE THAT THERE ARE A LOT OF BRAKE ISSUES WITH THIS PARTICULAR VEHICLE.

Mileage: 100,000

WE HAVE HAD TO EVERY FEW WEEKS CHANGE EITHER THE ROTORS OR THE HUB. EVER SINCE WE GOT THE CAR IN JANUARY ITS BEEN WITH THE ABS LIGHTS ON CONSTINTLY AND SQUELLING COMING FROM THE RIGHT PASSENGER SIDE ONLY. IT EVEN WILL AT TIMES SHAKE LIKE ITS NOT GOING TO BRAKE AT ALL.

Mileage: 132,000

I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED SEVERELY. A LOUD SQUEALING NOISE WAS HEARD FROM THE TWO FRONT WHEELS. THE FAILURE OCCURRED CONSTANTLY. IN ADDITION, FUMES OF SMOKE APPEARED FROM THE TWO FRONT WHEELS. THE DEALER CLAIMED THE BRAKES WERE COMPLETELY NEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROTORS AND BRAKES FOR THE FRONT WHEELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THE BRAKES WOULD WEAR EXCESSIVELY AFTER BEING REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A HEAD GASKET FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

BRAKE ROTORS WARPED. TROUBLE STOPPING. STEERING WHEEL SHAKING WHEN BRAKES APPLIED.

Mileage: 131,000

WE BOUGHT THE CAR NEW IN APRIL OF 2009. IN AUGUST OF 2012 BRAKES STARTED ACTING 'STICKY AND JERKY'. TOOK IT BACK TO THE DEALERSHIP JUST BECAUSE OF THE BRAKES (HAD EXTENDED WARRANTY). WE HAD A STRONG FEELING IT HAD SOMETHING TO DO WITH THE ESP BAS SYSTEM. THEY DIDN'T EVEN LOOK AT IT BEFORE SAYING 'NO' IT WASN'T THE ESP BAS SYSTEM. THROUGH MULTIPLE DEALERSHIP SERVICE VISITS, OIL CHANGES AND SUCH; BRAKES STAYED CONSTANTLY JERKY. 2+ YEARS AGO I WENT INTO DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE AND THEY TOLD ME I'D HAVE TO REPLACE MY BRAKES SOON. UNHAPPY WITH THE LONG WAIT AND COST OF SERVICE AT THE DEALERSHIP I'VE BEEN TAKING THE JOURNEY INTO ANOTHER SHOP WHERE I ASKED THEM TO CHECK MY BRAKES AND THEY SAID THEY WERE FINE. YESTERDAY WHILE DRIVING APPROX. 35MPH THE ESP BAS LIGHTS CAME ON AND ALL OF A SUDDEN THE BRAKES WEREN'T STICKY OR JERKY. THEY WORKED LIKE THEY WERE SUPPOSED TO IN THE FIRST PLACE. THE ESP BAS (YELLOW) LIGHTS WILL NOT TURN OFF. I KNOW SOONER OR LATER I'LL HAVE TO REPLACE THE BRAKES BECAUSE THEY PUT SUCH SHODDY ONES ON AT THE FACTORY, BUT THE PROBLEM WITH THE ESP BAS IS A COMPUTER PROBLEM THAT EFFECTED THE BRAKE SYSTEM AND IT SHOULD HAVE BEEN ADDRESSED BY THE DEALERSHIP. BETWEEN THE POOR DISMISSIVE WAY THE DEALERSHIP HANDLED THIS ESP BAS PROBLEM (DIDN'T EVEN TEST DRIVE) AND THE CHEAP BRAKES DODGE INSTALLED. I WILL NEVER BUY A VEHICLE FROM EITHER OF THEM AGAIN.

Mileage: 16,975

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLES POWER REDUCED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE ACCELERATOR PEDAL STIFFENED AND PREVENTED THE VEHICLE FROM ACCELERATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES, ROTORS, AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

CAR HAS OVERHEATED SEVERAL TIMES. I HAVE REPLACED HOSES AND COOLANT RESERVE TANK TWICE TEMP GOT SO HOT THAT IT MELTED HOLES IN IT, BRAKES ON FRONT HASH BEEN REPLACED 6 TIMES SINCE 2014 ALSO REPLACED ROTORS TWICE REPLACE BRAKES ON REAR TWICE. *DT

Mileage: 110,000

HAVE CHANGED BRAKES AND ROTORS 3 TIMES SINCE OWNING IT NEEDS,REPAIRED AGAIN, JUST REPAIRED IT LAST DECEMBER 2014

WHILE DRIVING THE CAR WHEEL WILL LOCK UP AND CUT OFF. NO WARNING I HAVE TAKEN IT TO MECHANICS WHO SAID NOTHING IS WRONG. I HAVE BEEN DEALING THIS SINCE I PURCHASED THE CAR. ALSO FRONT BRAKES WHERE OUT I RECENTLY HAD TO CHANGE THE BRAKE CALIBER IN THE FRONT OF VEHICLE.

Mileage: 104,350

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WOULD NOT START WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DROVE FINE, BUT IT WOULD NOT RESTART WHEN PARKED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING DOWN FASTER THAN NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY 2009 DODGE JOURNEY HAS LESS THAN 18000 MILES ON IT, I DRIVE A TOTAL OF 9-10 MILES BOTH WAYS TO WORK. I'VE HAD TO REPLACE THE BRAKES TWICE FOR RUSTING OUT. PEEVED AT THE TECH'S COMMENT "YOU DON'T DRIVE IT ENOUGH" AS IF I AM STUPID WOMAN. IN 2010 I ASK FOR MY TIRES TO BE CHECKED CAUSE THEY WERE CONSTANTLY LOW, LOOKING AT MY INVOICE FROM 1/18/10 I ASKED FOR THEM TO BE CHECKED AND ALL THEY DID WAS CORRECT PRESSURE. NOW I HEAR ABOUT THESE STEMS PREMATURELY CRACKING AND AFTER JUST BUYING MY FIRST REPLACEMENT SET OF TIRES WAS TOLD, 3 OF THE STEMS ARE CRACKED AND THEY (TIRE DEALER, NOT CAR DEALER) COULDN'T REPLACE CAUSE THEY HAVE SOME SENSOR CHIP IN THEM. IN ADDITION, THE TIRES WOULD CONSISTENTLY LOSE PRESSURE UNTIL THE STEMS ARE REPLACED.

Mileage: 17,000

I AM HAVING TO TURN THE ROTORS AND REPLACE THE BRAKES FREQUENTLY.

Mileage: 144,000

I WAS DRIVING TO EXIT THE HOSPITAL WHEN FOR THE 4TH TIME SINCE I'VE HAD THE DODGE THE BREAKS WENT COMPLETELY OUT THEN LOCKED UP A LOUD NOISE WAS HEARD AND THE BACK TIRES LOCKED UP WITH THE BREAKS. I'VE CHANGED THEM 4 TIMES IN THE 6 MONTHS I'VE HAD THE CAR, THEY GET FIXED AND 2 WEEKS LATER THE BREAKS ARE BAD AGAIN. IT'S VERY DANGEROUS IF I WERE ON THE HIGHWAY IT WOULD HAVE CAUSED A ACCIDENT. THIS CAR WAS POORLY MADE ESPECIALLY THE BREAKS.

Mileage: 102,314

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER FOR THE BRAKES TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSFER UNIT ASSEMBLY FRACTURED CAUSING THE MASTER CYLINDER TO FAIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,266.

Mileage: 55,266

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ROTORS, CALIPERS, TRANSFER CASE, AND FRONT PASSENGER SEAT SENSOR CAUGHT FIRE, THE VEHICLE ALSO EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE ROTORS AND THE BRAKE CALIPER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO HAD THE VEHICLE REPAIRED AT THE DEALER FOR THE TRANSFER CASE MALFUNCTION. UPON INSPECTION FOR THE SEAT SENSOR FAILURE, THE CONTACT NOTICED THAT A RUBBER BOOT WAS NOT INSTALLED, WHICH RESULTED IN THE INSULATION IGNITING. THE CONTACT EXTINGUISHED THE FLAMES AND PLACED ELECTRICAL TAPE AT THE END OF THE WIRE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE TIRE SENSOR ALSO MALFUNCTIONED, WHICH RESULTED IN THE TIRE CONSTANTLY GOING FLAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,903.

Mileage: 34,903

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE ABNORMALLY WORN. THE CONTACT REPLACED THE BRAKES AND ROTORS, BUT THE FAILURE RECURRED IN LESS THAN A YEAR AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED FORWARD INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER A SHORT PERIOD OF TIME THE FAILURE RECURRED MULTIPLE TIMES. ADDITIONALLY, THE TIRES WERE REPLACED MULTIPLE TIMES DUE TO THE CONTINUOUS FAILURES. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE WIRELESS IGNITION RING, THE ABS LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNLESS IT WAS IN THE NEUTRAL POSITION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

THE BRAKES MADE A SQUEALING NOSE THEY REPLACED BRAKES UNDER WARRANTY. *TR

Mileage: 24,000

WE ARE ON OUR THIRD SET OF FRONT BRAKES AND SECOND SET OF REAR. NOW THEY ARE SAYING MY REAR BRAKES HAVE 5% BRAKE LEFT. SO, I WILL NEED NEW BRAKES AND ROTORS. THE GUY AT DODGE BLAMED MY WIFE FOR THE WAY SHE DRIVES. PT HERE IS NO PROBLEM WITH THE WAY SHE DRIVES. *TR

Mileage: 46,000

I HAVE OWNED THIS VEHICLE SINCE OCTOBER 2012. I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 3 TIMES. THE BRAKES AND ROTORS WEAR IN 1 YEAR OR LESS. *TR

Mileage: 33,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE BRAKES. THE DEALER REPLACED THE BRAKES, BUT THE FAILURE RECURRED AFTER THE VEHICLE WAS DRIVEN 11,000 MILES. THE BRAKES WERE REPLACED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

WE BOUGHT THIS VEHICLE IN APRIL OF 2014 WITH APPROXIMATELY 116,000 MILES ON IT. THE DAY AFTER WE BOUGHT THE VEHICLE IT BEGAN NOT STARTING AND LEAVING US STRANDED FOR MINUTES TO HOURS AT A TIME. I HAVE SIX CHILDREN THAT REGULARLY RIDE IN THIS VEHICLE WITH ME, AND IT HAS LEFT US STRANDED AT LEAST ONCE A WEEK (OFTEN MUCH MORE) SINCE WE BOUGHT IT. IT HAS A BRAND NEW KEY FOB (BOUGHT AND PROGRAMMED BY A DODGE DEALERSHIP WHEN WE PURCHASED THE VEHICLE). IT HAS HAD TWO STARTERS REPLACED (ONE BEFORE AND ONE JUST AFTER WE BOUGHT IT, ON THE ASSUMPTION THAT THEY HAD RECEIVED A BAD STARTER). I HAVE BEEN IN A DODGE DEALERSHIP GETTING MY OIL CHANGED, WHEN IT WOULDN'T START FOR THEM, AND THEY WOULDN'T PUT IT ON THE COMPUTER TO ISOLATE THE ISSUE, BECAUSE THEY DIDN'T HAVE TIME. WHEN WE ATTEMPT TO START THE CAR, ALL WE WILL GET IS A CLICK. ALL OF THE LIGHTS, RADIO, ETC WORK JUST FINE, BUT IT WILL NOT START. SOMETIMES IT TAKES TWO OR THREE ATTEMPTS TO START. SOMETIMES IT IS WELL OVER AN HOUR. WE ARE AWARE THAT OUR VEHICLE IS UNDER RECALL FOR A WIN DETENT RING, HOWEVER, ALL OF THE DEALERSHIPS WE'VE SPOKEN WITH SAY THAT THEY DON'T HAVE THE PART AND CAN'T GIVE US AN ESTIMATED TIME ON WHEN IT WILL BE AVAILABLE. THIS IS EXTREMELY CONCERNING TO ME, GIVEN THAT THE ISSUE COULD CAUSE MY VEHICLE TO SHUT DOWN WHILE I AM DRIVING AT HIGH SPEEDS ON THE HIGHWAY WITH MY CHILDREN. WE ALSO HAD NEW BRAKES PUT ON WHEN WE PURCHASED IT (LESS THAN 10,000 MILES AGO), AND IT ALREADY NEEDS NEW BRAKES. PLEASE INVESTIGATE THIS ISSUE. WE CAN'T GET A STRAIGHT ANSWER FROM DODGE AS TO WHAT COULD BE THE ISSUE. I AM CONCERNED OVER THE FACT THAT NUMEROUS TIMES WE'VE BEEN STRANDED IN EXTREME HEAT, AND NOW WE ARE GOING INTO WINTER WHERE WE GET EXTREME COLD. IT IS UNSAFE. THANK YOU *TR

Mileage: 116,500

THE 2009 DODGE JOURNEY BRAKE PADS AND ROTORS WEAROUT PREMATURELY AND CREATE A SAFETY HAZARD. I BELIEVE THAT THE BRAKES ARE UNDER-DESIGNED FOR THE VEHICLE WEIGHT AND SHOULD BE REDESIGNED AND REPLACED UNDER RECALL. I AM A VERY CONSERVATIVE DRIVER YET STILL HAVE TO REPLACE THE PADS AND ROTORS EVERY 20,000 TO 24,000 MILES. *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MADE AN ABNORMAL NOISE BEFORE STALLING. THE DEALER STATED THAT THE DIGITAL PANEL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/2014*LJ UPDATED 7/14/2015 *JS

Mileage: 1,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE BRAKES WERE DEPRESSED, THE STEERING WHEEL WAS SHAKING AND THE BRAKES WOULD NOT STOP THE VEHICLE IMMEDIATELY. THE CONTACT STATED THEY HAD ALSO NOTICED WHEN THE VEHICLE WAS SHIFTED INTO GEAR THE VEHICLE SHUDDERED. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOR THE DIAGNOSIS AND STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

Mileage: 25,000

I PURCHASED THE CAR IN JANUARY OF 2014 FROM A USED CAR LOT (WHICH I WILL NEVER DO AGAIN) AND IT WAS SOLD WITH TRANSMISSION LEAKS. I JUST FOUND THIS OUT AFTER TAKING THE CAR IN FOR A HOLE IN ONE OF THE COOLANT HOSES LESS THAN A MONTH AGO BECAUSE IT WASN'T LEAKING ON THE GROUND. I STARTED HEARING A GRINDING, SQUEAKING AND TICKING SOUND THAT MY MECHANIC COULDN'T FIGURE OUT. I JUST HAD THE BREAKS DONE SO THEY ARE ESSENTIALLY BRAND NEW. I HAD TO HAVE THE TIRES REPLACED BECAUSE THEY WERE WORN TO THE THREAD. GOING UP A HILL YESTERDAY, I HEARD A LOUD NOISE AND THEN THE CAR WOULDN'T MOVE. THIS LEFT ME IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC WITH 5 CHILDREN IN THE CAR. TURNS OUT THERE'S A CRACKED TRANSFER CASE. SOUNDS LIKE THERE ARE MANY OTHERS LIKE ME OUT THERE HAVING SIMILAR PROBLEMS WITH THIS PARTICULAR YEAR MAKE AND MODEL AND A RECALL IS IN ORDER....AGAIN!!!! *TR

Mileage: 101,000

ROTORS AND BRAKES WENT OUT AT 36,000 AND HAD TO BE REPLACED DUE TO BEING TOO SMALL FOR THE VEHICLE. OF COURSE THIS WAS JUST OUT SIDE OF WARRANTY. RECALL WAS CALLED AFTER WE REPLACED THEM. WENT OUT AGAIN AT 45,000 AND AGAIN AT 85,000. I HAD A KNOCKING NOISE FROM UNDER NEATH AND TOOK IT IN AND IT WAS COVERED UNDER POWER TRAIN. HAD TO TAKE IT IN AGAIN AT 40,000 KNOCKING NOISE AGAIN AND LUCKILY IT COVERED UNDER POWER TRAIN. AT 45,000 MY JOURNEY WOULDN'T START AND JUST DIDN'T KNOW WHEN IT WOULD START 30 MINUTES TO AN HOUR. THIS HAS HAPPENED SEVERAL TIMES AND WAS TOLD IT WAS THE KEY IGNITION CONTROL AND THAT THEY ARE BACK LOGGED AND COULDN'T REPLACE IT BUT CHARGED $100 FOR DIAGNOSTIC AGAIN AND HAVE HAD TO TAKE IT IN AGAIN SINCE. AT 75,000 I WAS LEFT STRANDED DUE TO OVER HEATING AND HAD TO TAKE IT IN AGAIN AND IT WAS THE TEMPERATURE CONTROL SENSOR. BRAKES WENT OUT AGAIN AT 95,000 AND NOW AT 107,00 THE CHECK ENGINE LIGHT IS ON AND DID A DIAGNOSTIC AND IT'S THE THROTTLE RUNNER CONTROL IS STUCK OPEN AND UNABLE TO GET IT IN UNTIL A WEEK LATER DUE TO THE DEALER TO BUSY. I THINK THIS HAS GONE ON TO LONG WITH THESE DODGE JOURNEYS AND IT'S TIME FOR SOME RECALLS ON THEM. I WILL NEVER BUT A DODGE AGAIN! *TR

Mileage: 36,000

THE BRAKES AND ROTORS HAVE NEEDED TO HAVE WORK SEVERAL TIMES AND NEEDS TO BE TAKEN IN FOR THE SAME THING ABOUT EVERY 2-4 MONTHS. THIS IS A MANUFACTURER DEFECT PER THE MANUFACTURER. *TR

Mileage: 90,000

I WAS DRIVING THERE WAS A LOUD POP, I DIDN'T KNOW WHAT IT WAS UNTIL I TRIED TO STOP. I BARELY HAD ANY BRAKES THE BRAKE PAD HAD BROKEN SO I HAD TO HAVE BRAKES PUT ON IT. I HAD JUST PURCHASED THE VEHICLE ALREADY HAVING TO PUT BRAKES ON AT 33000 MILES I THOUGHT SOMETHING MAY BE WRONG BUT DIDN'T KNOW FOR SURE. EVER SINCE THEN I HAVE TO PUT BRAKES EVERY 3000 MILES AND ROTORS TOO SOME TIMES. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED, I KNOW THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THEM. *TR

Mileage: 33,000

MY VEHICLE HAS LESS THAN 90000 MILES AND I'VE PUT 4 SETS OF BRAKES AND ROTORS ON IT. I'VE ALSO HAD NUMEROUS PROBLEMS WITH IT NOT WANTING TO START WHILE THE BATTERY TEST OUT PERFECT. I HAVE PUT 3 SETS OF TIRES ON IT, AND THE TRANSMISSION IS SHIFTING HARD A LOT OF THE TIME ALSO.IT'S A SHAME PEOPLE HAVE TO DIE BEFORE Y'ALL RECALL VEHICLES. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CONTACT INDICATED THAT THE BRAKE PEDAL HAD TO BE PRESSED MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

BEFORE BUYING THIS CAR IN 2013 WE TOOK IT ON A TEST DRIVE. WE NOTICED THAT THE BRAKES WERE NOT WORKING PROPERLY. UPON INSPECTION THE BRAKES HAD LITERALLY CRUMBLED APART AND THE DEALER SAID THEY WOULD REPLACE AT NO COST TO US AND THAT WE SHOULDN'T LET THAT DISCOURAGE US FROM THIS PURCHASE. IN ADDITION, WE NOTICED THAT THE TRANSMISSION SEEMED TO SHIFT ABNORMALLY FAST AND HARD. AGAIN LIKE WITH THE BRAKES WE EXPRESSED OUR CONCERN BEFORE WE PURCHASED. THE SALESPERSON THEN RESPONDED BY SAYING THAT WAS HOW THOSE CARS ARE AND THAT THEY WOULD RESET THE TRANSMISSION FOR US. THEY DID THIS AT THE SAME TIME THEY REPLACED ALL BRAKE PARTS. PROGRESSIVELY OVER THE NEXT FEW MONTHS THE ISSUES WITH THE TRANSMISSION WORSENED. IT STALLED IN REVERSE SEVERAL TIMES. IT ALSO SHIFTED FROM 1ST TO 2ND IN LESS THAN 3 SECONDS AND INCREASINGLY HARD AS WELL AND ONCE IT HITS THIRD IT LOSES POWER. I MERGED ONTO THE INTERSTATE THE OTHER DAY AND THE RPMS WERE ABOVE 6 BEFORE IT FINALLY DECIDED TO SHIFT. AT THIS POINT THE CAR HAD LESS THAN 70,000 MILES ON IT AND WE TOOK IT TO THE DEALER TO FIND OUT THE TRANSMISSION NEEDED REPLACED. I KNEW IT NEEDED THAT BEFORE WE BOUGHT IT, THEY JUST WAITED UNTIL IT BECAME AN ISSUE. NOW WE WERE TOLD THE TRANSMISSION WAS ACTUALLY MISSING TEETH. I AM SO ANGRY BECAUSE I PURCHASED THIS CAR AND HAVE 5 YEARS OF PAYMENTS TO MAKE AND 6 MONTHS IN IT NEEDS A TRANSMISSION. I BELIEVE THIS IS A DEFECT IN THE MANUFACTURE OF THIS VEHICLE IN ADDITION TO THE BRAKES. THIS IS NOT FAIR TO THE AMERICAN PEOPLE WHO WANT TO BUY AN AMERICAN CAR TO LATER FIND OUT IT WAS ACTUALLY MANUFACTURED IN MEXICO FOR "AFFORDABILITY". *TR

Mileage: 55,000

WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHICLE BENT THE JACK CAUSING IT TO FALL ALMOST ON MY HUSBANDS FOOT, WE BOUGHT THIS CAR BECAUSE IT WAS A V6 AND HAD THE ROOM WE NEED TO TRAVEL TO DR APPTS WITH OUR SPECIAL NEEDS CHILD BECAUSE WE HAVE TO TRAVEL SO FAR I HAVE HAD NOTHING BUT TROUBLE THE DEALERSHIP AFTER A FIGHT AGREED TO PUT NEW BRAKES THE MACHINED THE ROTORS AND SAID THE STEERING WAS A DODGE THING NOTHING TO WORRY ABOUT ONLY THE LOAD CLICKING WHEN PULLING IN OR OUT OF A PARKING SPACE AND THE ROAR IN THE FRONT THEY CLAIM IS THE RAOS AND THEY ALSO AT THIS TIME PUT 4 NEW TIRES ON THE CAR NOW MIND YOU THIS WAS ALL DONE 7/6/13 AND THEY DONE ALL OF THIS WHEN THEY PURCHASED THE CAR IN 11/20/12 AND WHEN I GO BACK IN TO THE CAR FAX EVERY 6 MONTHS THE BREAKS ROTORS AND TIRES HAVE TO BE REPLACED. NOW HERE IT IS 6 MONTHS LATER FOR US AND BLOW OUT ALSO WE JUST CHANGES THE ROTORS AND BRAKES ON THE 11 OF THIS MONTH SO SEE THE 6 MONTH DEAL WITH THIS CAR AND WHEN SEARCHING OTHER COMPLAINTS I AM FINDING THE SAME PROBLEM I HAVE CONTACTED CHRYSLER AND THEY SAY CALL MY DEALERSHIP I INFORMED [XXX] AT CHRYSLER IT WAS NOT THE DEALERSHIPS PROBLEM THEY DIDN'T MAKE THE CAR. IT IS A DEATH TRAP THERE ARE SO MANY MORE ISSUES WITH THIS CAR BUT THE DEADLY ONES ARE THE TIRES BLOWING OUT THE BRAKES CRUMBLING AND THE ROTORS WEARING OUT WITH IN 6 MONTHS THANK U AND I SO HOPE THAT SOMEONE CAN HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 54,390

AT 19,000 MILE I HAD TO REPLACE THE BRAKES, THEN ANOTHER 41,000 REPLACE BRAKES, AT 66,000 REPLACE BRAKES, AND REAR BRAKES LOOKED UP AT THE COST OF 650.00. REPLACING BRAKES 90,000 AGAIN!! THIS HAS BEEN THE MOST EXPENSIVE "FAMILY CAR" I HAVE EVER OWNED. TIRES- I HAVE HAD 4 SETS OF TIRES!! THEY ONLY MADE ONE TIRE (KUMO) FOR A 19" RIM AT A COSTLY EXPENSE. NOW GOODYEAR MAKES A TIRE THAT IS A BETTER GRADE. I HAVE HAD MORE MONEY IN THIS CAR THAN ITS WORTH. NEVER WILL BUY A DODGE AGAIN. THEY CUT A LOT OF COST BUILDING THIS CAR!! AS ADVERTISED AS A FAMILY VEHICLE!! WHAT A JOKE!! *TR

THE BRAKES ON THIS VEHICLE DO NOT WORK. EVERY SINGLE YEAR, FOR THE PAST 4 YEARS, I HAVE HAD TO PURCHASE A NEW BRAKE SYSTEM FOR THIS CAR AT A COST OF HUNDREDS OF DOLLARS. DODGE AND THE DEALER ARE AWARE OF THE PROBLEMS BUT THEY REFUSE TO RECOGNIZE IT. THIS IS MY SON'S CAR AND I DON'T FEEL SAFE HAVING HIM DRIVE IT. I PURCHASED A LEMON! *TR

Mileage: 22,000

BRAKES WERE NOT WORKING LIKE THEY SHOULD GOING DOWN A HILL. TRIED TO SLOW DOWN AND STOP AND I KEEP GOING. BRAKE LIGHT CAME ON! *TR

THE BRAKE AND ROTOR SYSTEM ON MY CAR HAVE PREMATURELY WORN DOWN TO THE POINT OF REPLACEMENT AT LEAST 5 OR 6 TIMES IN THE 3-4 YEARS I HAVE OWNED THIS VEHICLE. THIS IS A VERY WELL KNOWN ISSUE WITH THE DODGE JOURNEY, AND THEY REFUSE TO DO ANYTHING ABOUT IT. *TR

Mileage: 15,143

CALIPERS STUCK WEARING OUT BRAKE PADS AND WARPING ROTORS. *TR

3 MONTHS AFTER I PURCHASED MY USED 09 DODGE JOURNEY I HAVE HAD TO REPLACE THE BRAKE PADS EVERY 2 TO 3 MONTHS. I WOULD TAKE IT TO THE DODGE DEALER AND IT WAS UNDER WARRANTY AND THEY WOULD TELL ME MY BRAKES WERE LIKE BRAND NEW. I AM STILL REPLACING PADS EVERY 2 TO 3 MONTHS. I THINK DODGE SHOULD RECALL THIS CAR AND FIX THE BRAKES. *TR

Mileage: 34,500

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AT 20,000 MILES THE BRAKES AND ROTORS HAD TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE BRAKES AND ROTORS WERE TOO SMALL FOR USE ON THE VEHICLE. THE CONTACT STATED THAT OVER THE NEXT 40,000 MILES, THE BRAKES HAD BEEN REPLACED 3 TIMES AND THE ROTORS ONCE. THE DEALER DID NOT HAVE AN EXPLANATION FOR THE SECOND FAILURE OF THE ROTORS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 60,000. *TR

Mileage: 20,000

UPON DOING ROUTINE BRAKE INSPECTION FOUND BOTH REAR CALIPERS TO BE NOT WORKING AND SEIZED UP. *TR

Mileage: 74,000

PARKING SENSOR IN TRANSMISSION THAT SENDS A SIGNAL THAT CAR IS IN PARK NOT WORKING I PROPERLY MAY BE A HUGE ISSUE BECAUSE WHEN YOU ARE IN DRIVE AND SITTING IT GETS STUCK IN PARK. THEN TAKES OFF NO WARNING. IF ME O OUR ANYONE IN MY FAMILY IS INJURED I WILL BE THE ONE TO HELP SETTLE A LAW SUIT WITH CHRYSLER. I SPOKE OF THIS PROBLEM TO THE DEALER WHILE IT WAS UNDER WARRANTY THE REP. SAID I HAD TO LEAVE MY CAR THERE TILL THE PROBLEM DUPLICATES. THIS IS A EXPENSIVE CAR AND MY ONLY TRANSPORTATION WHICH IS WHY I HAD THE WARRANTY . THE OTHER ISSUE IS WHEN SITTING AT THE LIGHT THE BRAKES SLIP CAUSING THE VEHICLE TO LUNGE FORWARD. THIS IS EVEN AFTER REPLACING THE BRAKES AT THE DEALERSHIP THE VEHICLE IS A MONEY PIT. THE CONSUMER TAKES THE BILL OR COULD LOSE THEIR LIFE MESSING WITH CHRYSLER. *TR

Mileage: 30,000

I HAVE BEEN HAVING PROBLEMS WITH MY 2009 DODGE JOURNEY. I ALSO HAVE PROBLEMS TRYING TO TURN IT ON SOMETIMES. I BELIEVE IT MIGHT BE THE KEY OR IGNITION. I BOUGHT A NEW BATTERY THINKING MY OLD ONE WAS DEAD AND IT ALSO STARTED GREAT FOR A FEW WEEKS AND THEN IT STARTED DOING IT AGAIN. SOMETIMES I TURN THE KEY AROUND AND IT TURNS ON FINE AND SOMETIMES IT DOES NOT. IT IS FRUSTRATING BECAUSE SOMETIMES IT DOES IT WHEN I AM AWAY FROM HOME. I AM ALSO HAVING PROBLEMS WITH MY FRONT BRAKES OR SUSPENSION BECAUSE WHEN I PRESS ON THE BRAKES MY STEERING WHEEL STARTS TO SHAKE. I HAD MY BRAKE PADS AND ROTORS CHECKED AND THEY ARE GOOD. I JUST DO NOT KNOW WHAT ELSE TO DO BECAUSE EVERY TRIP TO THE MECHANIC COSTS MONEY. THERE SHOULD BE A RECALL ON THIS VEHICLE! *TR

Mileage: 67,000

BOUGHT MY JOURNEY IN MARCH OF 2009. IN FEB OF 2010 MY BRAKES WERE SQUEAKING SO I HAD THEM CHECKED AND IT WAS FOUND I NEEDED PADS AND ROTORS REPLACED ON BACK. 3 MONTHS LATER THE FRONT ROTORS AND PADS NEEDED REPLACED. 6 MONTHS LATER THE BACK ROTORS NEEDED REPLACED AGAIN ALONG WITH PADS. 8 MONTHS LATER THE FRONTS NEEDED ROTORS AGAIN AND THE BACK NEEDED PADS. THIS IS JUST CRAZY HOW MANY TIMES I HAVE BEEN TO THE MECHANIC. MOST OF MY DRIVE IS HIGHWAY SO THERE IS NO EXPLANATION OTHER THAN THERE HAS TO BE A SERIOUS DEFECT. I LOVE MY JOURNEY BUT WILL NEVER PURCHASE A CHRYSLER VEHICLE AGAIN. *TR

Mileage: 23,000

BOUGHT THE VEHICLE USED FROM A TOYOTA DEALER ,THE BRAKES WERE PULSATING FROM WARPED ROTORS ,HAD A BRAKE JOB DONE AND NOW THE BRAKES ARE SQUEALING, /AND NOW THE SECOND THING THE VEHICLE HESITATES TO START, YOU HAVE TO KEEP TURNING THE KEY ON AND OFF TO GET IT TO START ,WHEN YOU TRY TO START IT JUST CLICKS ONE TIME ,IF WERE A BAD CONNECTION ON THE BATT. IT WOULD CLICK AS LONG AS YOU HELD THE KEY TO THE START POSITION .NOT HAPPY WITH THIS VEHICLE AT ALL BUT I'M STUCK WITH THE PAYMENTS SO I HAVE TO LIVE WITH IT ... *TR

THE BRAKES ON THE DODGE JOURNEY 2009 APPARENTLY ARE TOO THIN/ NOT HEAVY ENOUGH FOR THE WEIGHT OF THE VEHICLE.. APPARENTLY EVERY 10,000 TO 25,000 MILES THEY WILL NEED TO HAVE NEW BRAKE PADS AND RESURFACING OF ROTORS OR REPLACEMENT.. SEEMS, DEPENDING ONTHE WEIGHT YOU CARRY IN THE VEHICLE THEIR MAY BE A FAILURE IN THE BRAKING SYSTEM.. I BOUGHT THE VEHICLE NEW AND ONLY HAVE 26,000 + MILES ON IT.. I HAVE READ THAT DODGE SHOULD REDESIGN AND INSTALL A NEW BRAKING SYSTEM.. BEING RETIRED,, I EXPECTED THIS TO BE MY LAST VEHICLE. I BOUGHT AMERICAN AUTO WHEN THE AMERICAN INDUSTRY WAS ASKING THE GOVERNMENT FOR ASSISTANCE. IM DISAPPOINTED DODGE HASN'T STEPPED UP AND TAKEN RESPONSIBILITY FOR THIS PROBLEM.. IT WILL COST ME $260. TO OVER $400. EVERY TIME FOR THIS.. *TR

Mileage: 26,000

HAVE HAD THE RACK AND PINION FIXED 1 1/2 YEARS AGO AND IT IS LEAKING AGAIN. HAVE HAD TO PUT 3 SETS OF BRAKE PADS ON IN 3 YEARS. ALSO HAD TO PUT NEW ROTOR AND BRAKE CALIPER ON RIGHT FRONT DUE TO BRAKE LOCKING UP! THIS CAR ONLY HAS 53,600 MILES ON IT AND HAS BEEN ONE THING AFTER ANOTHER BREAKING DOWN ON IT. BEEN TOLD BY TWO DODGE MECHANICS THIS SHOULD NOT BE HAPPENING. WOULD LIKE FOR THE DEALER TO DO SOMETHING ABOUT IT. BEEN TOLD THERE WERE RECALLS ON THIS CAR AND WE HAVE NEVER GOTTEN ONE IN THE MAIL. HELP!! *TR

Mileage: 53,600

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CURB AND THERE WAS AN EXPLOSION NOISE AT THE VEHICLE FRONT END. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE TRANSFER CASE HAD A HOLE WHICH CAUSED IT TO EXPLODE. THE CONTACT ALSO WANTED TO ADD THAT THE BRAKES AND ROTORS HAD WORN PREMATURELY AND THE IGNITION SWITCH MADE A CLICKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

Mileage: 81,000

HAD TO GET BRAKES/ROTORS REPLACED AT 15,000 MILES IN 12/09, AT 49,000 IN 12/11, AND AT 74,000 IN 3/13. *TR

Mileage: 15,547

VEHICLE FAILED STATE INSPECTION THIRD YEAR IN A ROW ALL FOR SAME REASON AND IT GETS WORSE. IN FEB 2011 WHICH IS FIRST YEAR I OWNED THE VEHICLE AND GOT THE INSPECTION MYSELF, IT FAILED FOR REAR BRAKE ROTORS AND THEY WERE NOT ABLE TO BE RESURFACED. IN FEB 2012 THE VEHICLE AGAIN FAILED FOR REAR ROTORS AND AGAIN THEY WERE TO BAD O BE RESURFACED. IN FEB 2013 I CHECKED MY BRAKES BEFORE GOING IN CAUSE I HAD HEARD NOISES AND SCREECHING FROM THEM FOR ABOUT A COUPLE MONTHS LEADING UP TO INSPECTION TIME. REAR ROTORS WERE INDEED BAD AGAIN. THE RIGHT REAR ROTOR WORE A 7 MM GROOVE INTO IT AND THE PAD HAD A MIRRORING GROOVE WHERE IT HAD NOT WORN. NEXT BOTH REAR CALIPERS I FOUND WERE SEIZED (I DO KNOW THESE ARE SCREW TYPE CALIPERS INSTEAD OF COMPRESSION CALIPERS). 3 YEARS IN A ROW I HAVE CHANGED REAR ROTORS AND PADS. FRONT BRAKES ARE FINE AND HAVE HAD NORMAL WEAR. I HAVE ONLY CHANGED FRONT PADS ONCE AND HAD THE ROTORS RESURFACED ONCE. CALIPERS ARE FINE. *TR

Mileage: 58,000

I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT COME ON, CAR DIES ALL THE TIME, YET THE BATTERY IS FINE, ...BOTTOM LINE, THIS IS A LEMON. I HAVE THE R/T MODEL WHICH THE DEALERSHIP LIKES TO CLAIM "IS JUST THE NOISY ONE." THAT IS A VERY POOR ANSWER TOWARDS A CONSUMER. I TAKE VERY GOOD CARE OF MY VEHICLES AND TO PUT UP WITH THIS IS UPSETTING. I HAVE SPENT OVER $3000 IN REPAIRS IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS SUV. CHRYSLER HAS MADE NO ATTEMPTS TO HELP WITH THESE COMMON PROBLEMS AND I KNOW THAT I WILL NOT SUPPORT THIS COMPANY BUY PURCHASING WITH THEM AGAIN. WHEN I BOUGHT A JOURNEY...I DIDN'T REALIZE BEING ABLE TO DRIVE IT WITHOUT PROBLEMS, WOULD BE SUCH A "JOURNEY." *TR

Mileage: 31,000

ELECTRICAL SYSTEM FAILURE DUE TO WIRING HARNESS MELTING, RADIATOR CRACKED BECAUSE BRACKET FOR AC IS CONNECTED TOO TIGHT WHEN CAR IS MANUFACTURED, BATTERY DIED PREMATURELY BECAUSE OF FAILED WIRES, ROTORS WARPED CAUSING CAR TO SHAKE VIOLENTLY WHEN BRAKING. ALL THESE PROBLEMS AND OTHERS FOR A CAR WITH ONLY 60,000 MILES. HAVE SPENT OVER $2000 TO DATE IN REPAIRS THAT NUMEROUS PEOPLE HAVE HAD RELATED TO THIS VEHICLE. BASED ON ONLINE COMPLAINTS AND TALKING TO MECHANICS WHO HAVE WORKED ON THIS CAR NO ONE CAN BELIEVE THAT THE CORRECT ELECTRICAL RECALL HAS TAKEN PLACE. THERE HAVE BEEN ELECTRICAL RECALLS ON VEHICLE, BUT NOT FOR MOST COMMON FAILURE. NO ONE UNDERSTANDS WHY BRAKE ISSUE HAS NOT BEEN RECALLED AND NO ONE UNDERSTANDS WHY THE RADIATORS KEEP FAILING WITHOUT A RECALL. WILL IT TAKE A SERIOUS CRASH? SAFETY OF THE CONSUMER IS AT RISK. YOU PAY $20,000 FOR A CAR AND THINK IT WILL LAST AWHILE. THIS CAR HAS MAJOR PROBLEMS THAT ARE CONSISTENT FROM BUYER TO BUYER. *TR

Mileage: 53,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT MERGED ONTO THE SHOULDER IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ROOF WAS LEAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE SEAMS IN THE ROOF NEEDED REPLACING. THE DEALER MADE THE NECESSARY REPAIRS TO THE ROOF HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START AFTER BEING PARKED FOR A SHORT PERIOD OF TIME. THE DEALER WAS NOTIFIED AND ADVISED THAT SHE SHOULD SHAKE THE GEAR SHIFTER AND THEN TRY TO START THE VEHICLE. THE CONTACT FOLLOWED THE DEALER'S INSTRUCTIONS AND THE VEHICLE STARTED. THE CAUSE OF THE STARTING FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 10,900.

Mileage: 10,900

WHEELS, BRAKES, AND ROTORS DETERIORATE PREMATURELY AND/OR SHORTLY AFTER THE WARRANTY EXPIRES RESULTING IN AN EXCESSIVE COST TO THE CONSUMER AND THE POTENTIAL FOR A COMPLETE BRAKE AND TIRE FAILURE. *TR

Mileage: 59,600

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CAR SOMETIMES DOESN'T START, TOOK IT TO A MECHANIC. NO REASON WHY. WHEN MY AIR IS ON IT TAKES THE CAR LONGER TO GAIN SPEED ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WHERE I PURCHASED IT AND DODGE. BOTH WERE RUDE AND DIDN'T OFFER ANY HELP. I PURCHASED THE EXTENDED WARRANTY AND IT DIDN'T COVER ANYTHING. *TR

Mileage: 30,000

I BROUGHT CAR USED FEB 2012 WITH AROUND 78500. SHORTLY AFTER I GOT THE CAR I STARTED NOTICING THE VIBRATION WHEN I APPLIED THE BRAKES. SO I TOOK IT AND HAD THE BRAKE PADS AND ROTORS REPLACED ON THE FRONT. WELL IT STILL WAS VIBRATING WHEN I WOULD APPLY THE BRAKES. SO I WAS TOLD THAT MAYBE THE CALIPERS WAS BAD. SO A COUPLE WEEKS LATER THEY PUT ON NEW PADS, ROTORS AND CALIPERS. WELL THE VIBRATION STOPPED. WELL AT LEAST FOR ABOUT 3 MONTHS AND THE VIBRATION WHEN I APPLY MY BRAKES CAME BACK. SO I TOOK IT BACK AND WAS TOLD THAT THEY ARE GOING TO PUT SOME DEALER PADS AND ROTORS ON AND THAT SHOULD TAKE CARE OF THE PROBLEM. SO IM WAITING TO GET THOSE PUT ON AND SEE IF IT WILL MAKE A DIFFERENCE LIKE THEY SAY. *TR

Mileage: 84,000

BRAKES AND ROTORS HAVE BEEN REPLACED ON THIS CAR AT LEAST 3 TIMES ALREADY. ALONG WITH NUMEROUS OTHER PROBLEMS THAT JOURNEY OWNERS HAVE COMPLAINED ABOUT INCLUDING: STEERING SOUNDS WHEN TURNING, POWER WINDOWS HESITATING TO WORK, CAR NOT STARTING, BATTERY REPLACED TOO SOON. COSMETIC PROBLEMS SUCH AS VISOR MIRROR COVER BROKEN, SEATS STAINING, AND SEALS AROUND DOORS AND TIRE WELLS FALL OFF. THIS CAR HAS SO MANY COMPLAINTS ONLINE I DON'T KNOW WHY WE CAN'T GET SOMETHING IN RETURN FOR ALL THESE PROBLEMS. *TR

Mileage: 15,000

THIS JOURNEY HAS HAD PREMATURE WEARING ON THE BRAKES AND ROTORS. WE HAVE HAD THE CAR 3 YEARS NOW AND HAVE HAD BRAKES DONE AT LEAST 6 TIMES AND IT ONLY HAS 47,000. THIS IS A HUGE SAFETY CONCERN. ALSO IN ORDER TO CHANGE YOUR BATTER YOU HAVE TO TAKE IT TO THE DEALERSHIP, SO IF YOU BREAK DOWN YOU HAVE NO CHOICE BUT TO HAVE IT TOWED AND TAKEN TO THE DEALERSHIP WHICH IS HUNDREDS OF DOLLARS. ALSO MY HUSBAND IS HANDICAP, AND THIS POSES A BIG PROBLEM FOR HIM OR ANYONE ELSE. THIS CAR WAS MADE POORLY. WE CANNOT AFFORD BRAKES EVERY 6 MONTHS AND EVEN AFTER YOU GET THE BRAKES DONE IT IS CONSTANT PROBLEMS. WE TRY TO USE OUR OTHER CAR WE WIN DRIVING WITH OUR KIDS FOR FEAR THE BRAKES WILL GO OUT OR SOMETHING. *TR

Mileage: 15,000

NOTICED BRAKES WERE WEARING RECEIVED LETTER FROM DODGE EXTENDING WARRANTY BUT WE WERE SLIGHTLY OVER ON MILES. WE REPLACED FRONT PADS AND ROTOR. NOW A YEAR LATER THEY NEED REPLACED AGAIN. AT 55000 MILES. *TR

Mileage: 38,000

PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL COMPONENTS DO NOT WORK IN THE VEHICLE. THEN DRIVING VEHICLE HOME FROM STORE TRANSMISSION DIES, CAR WILL NOT GO OVER 20 MILES, ALMOST HIT FROM BEHIND BY ANOTHER VEHICLE DUE TO SUDDEN LOSS OF SPEED LUCKILY ABOUT TWO MINUTES FROM HOME. PARKED VEHICLE FOR A FEW HOURS CAR WOULD NOT GO IN PARK OR REVERSE. TOOK VEHICLE TO TRANSMISSION REPAIR, TRANSMISSION TECH EXAMINES TRANSMISSION, TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED. CALLED MANUFACTURER DODGE/CHRYSLER STATED THERE WAS NOTHING THAT THEY WERE WILLING TO DO, SAME STATEMENT THEY HAVE SAID TO MANY CONSUMERS, WITHOUT CONCERN FOR BUYERS SAFETY OR INCONVENIENCE THAT THEIR VEHICLES CAUSE. PLEASE I NEED HELP THIS IS THE ONLY VEHICLE THAT MY FAMILY HAS, AND I AM CONCERNED ABOUT ALL OF OUR SAFETY. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY. IN ADDITION, A STRONG ODOR OF BURNING BRAKE PADS EMITTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FRONT BRAKES AND ROTORS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.

Mileage: 27,000

THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE BRAKES MALFUNCTIONING AND STILL NO REAL SOLUTION DODGE HAS A COMMERCIAL FOR THE JOURNEY STATING THAT THEY ARE INSURANCE INSTITUTE FOR HIGHWAY SAFETY. TOP SAFETY PICK FOR 2011 IF THE BRAKES FAIL IT DOES NOT GET ANY MORE UNSAFE THEN THAT IT IS OBVIOUSLY A PROBLEM AND THE CONSUMER HAS NO ONE TO TURN TO PLEASE DO SOMETHING BEFORE SOMEONE DIES SHOULD NOT YOU BE PROACTIVE INSTEAD OF REACTIVE AT THE VERY LEAST INVESTIGATE TO SEE IF THERE IS A PROBLEM. THANK YOU *TR

Mileage: 34,610

I PURCHASED A 2009 DODGE JOURNEY (VIN: [XXX]) ON SEPTEMBER 19, 2011 FROM THE STETLER DODGE CAR DEALERSHIP IN YORK, PA. IT WAS A CERTIFIED PRE-OWNED CAR. SINCE THAT DAY I BOUGHT THE CAR I HAVE BEEN BACK THERE OVER 4 TIMES FOR VARIOUS PROBLEMS. THE FIRST TIME WAS ABOUT 2 WEEKS AFTER I PURCHASED THE CAR (10/3/11), BUT THIS LAST TIME WAS IT FOR ME. THE CAR MAKES A HISSING NOISE WHEN I PRESS THE BRAKES, NOT ALL OF THE TIMES BUT A LOT. DURING THE WINTER MONTHS, I HADN'T NOTICED ANYTHING ELSE OCCURRING ALONG WITH THE NOISE, BUT I HAD STILL TAKEN IT BACK TO THE DEALERSHIP NOT LONG AFTER I BOUGHT THE CAR. I WAS TOLD THAT IT WAS NOTHING BECAUSE THEY COULDN'T HEAR THE SOUND. SO, WHEN IT GOT VERY HOT, I TURNED THE AIR CONDITIONER ON IN THE CAR. I NOTICED THAT IF I TAKE A LONG TRIP, ABOUT AN HOUR OR SO DRIVE ON THE HIGHWAY, A FUME/GAS SMELL IS RELEASED INTO THE CAR WHEN THE AIR IT ON. I TOOK IT TO THE DEALERSHIP ON 7/10/12 FOR THIS ISSUE. THEY COULDN'T GET THE SMELL TO OCCUR, BUT I TOLD THEM THAT IT HAPPENED AFTER I TOOK LONG TRIPS. THERE IS ALSO A GRINDING/HUMMING NOISE THAT OCCURS SOMETIMES WHILE DRIVING AND IT HAPPENED TWICE WHEN THEY WERE DRIVING IT WITH ME IN THE CAR, BUT THEY DON'T KNOW WHAT THE PROBLEM IS THEY SAY. I WAS TOLD TO BRING IT BACK IF THE PROBLEM GOT WORSE, EVEN THOUGH I HAD ALREADY TOLD THEM IT WAS ALREADY GETTING WORSE, THAT'S WHY I TOOK IT IN. THE STEERING WHEEL SHAKES WHEN I PRESS THE BRAKES. THE BRAKES AND ROTORS ARE NOT GOOD. THE GEAR SHIFT MOVES EASILY WITHOUT THE BRAKE BEING PRESSED SO IT WILL GO INTO PARK WHILE DRIVING. THE CAR FINALLY STALLED WHILE DRIVING ON JULY 25, 2012. IT'S IN THE SHOP AGAIN. THEY SAY A BOX OR CASE IS LEAKING BADLY AND NEEDS TO BE REPLACED. COUNTLESS OTHER PROBLEMS BUT NOT ENOUGH CHARACTER SPACE ALLOTTED TO TELL. I HAVE 3 PAGES OF PROBLEMS. SCARED TO DRIVE THIS CAR. WANT MY MONEY BACK NOW. HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,936

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS 47,000. THE CONSUMER WAS INFORMED, THE VEHICLE HAD A HISTORY OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS DUE TO THEM BEING TOO SMALL AND THIN TO HANDLE THE BRAKING DUTIES REQUIRED BY THE SIZE AND WEIGHT OF THE VEHICLE. UPDATED 08/13/12

Mileage: 18,115

ON 2 SEPARATE INSTANCES THE BRAKE CALIPERS LOCKED UP AND CAUSED THE BRAKES TO SMOKE BADLY. THE FIRST TIME WAS IN HEAVY TRAFFIC GOING SLOW AND IT WAS THE RIGHT REAR BRAKE. A WEEK LATER, ALSO IN HEAVY TRAFFIC, THE LEFT FRONT LOCKED UP AND STARTED TO SMOKE. IN THE SECOND INCIDENT, THE WHEEL WAS TOO HOT TO TOUCH WHICH I FEEL COULD CAUSE THE TIRE PRESSURE TO BUILD UP CAUSING THE POSSIBILITY OF A BLOW OUT AT SPEED. *TR

Mileage: 43,000

NEEDED TO REPLACE BRAKES ON ALL 4 WHEELS AND NEEDED 2 FRONT ROTORS. *TR

Mileage: 29,000

I HAD A COMPLETE BRAKE FAILURE AND RAN OFF THE ROAD, LOST CONTROL AND SPUN BACKWARDS STRIKING A BURIED BOULDER BENDING MY EXHAUST PIPE, THIS WAS AT 19K MILES. RIGHT FRONT BRAKE PADS BLEW APART, TOWED INTO DEALERSHIP, DIDN'T WORK ON IT DUE TO OUT OF WARRANTY AND THEY STATED IT WOULD BE APPROX 1000 TO FIX IT, TOOK IT TO MIDAS, SPENT 400, REPLACED FRONT ROTORS AND PADS, AT 23K MILES, BRAKES WORN DOWN TO METAL, TOOK TO MIDAS, SAID DODGE PROBLEM, DODGE WOULD NOT WORK ON IT STATING IT WAS MIDAS' ISSUE. GOT LETTER FROM DODGE TO FIX BRAKES AFTER 100 DEDUCTIBLE, THEY REPLACED FRONT ROTORS AND PADS, 2 DAYS(TWO DAYS LATER) BRAKES FAILED AND RAN THROUGH HWY INTERCHANGE AND ALMOST GOT SIDE SWIPED BY A BIG RIG. PUCKER FACTOR +20, TAKEN BACK TO DODGE AND SPENT ALL DAY THERE AND THEY STATED THEY TURNED ROTORS AGAIN ON THE BACK ROTORS BUT WHEN I WENT AROUND TO THE SERVICE BAYS, THE FRONT ROTORS AND BACK ROTORS WERE OFF AND THEY WERE REPLACING THE BRAKE PADS AGAIN. THIS NEEDS TO STOP AND THE ONLY WAY DODGE WILL DO ANYTHING ABOUT IT IS FOR SOMEONE TO BE KILLED, IT'S NOT GOING TO BE ME...... *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONTACTS EXPENSE. THE CONTACT REPLACED THE BRAKES, BRAKE FLUID, TRANSMISSION FLUID, AND THE FRONT ROTORS FOR $738.23. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 30,000

BRAKES WERE REPLACED IN NOVEMBER OF 2011. TOOK CAR INTO DEALER FOR OIL CHANGE AND NOW ROTORS AND BRAKES NEED TO BE REPLACED AGAIN. ON TOP OF THAT THE CALIBERS ARE ROCKING BACK AND FORTH. ROUGHLY 3 MONTHS AFTER THE PADS WERE REPLACED THE SAME SQUEAKING AND SCRAPPING NOISE CAN BE HEARD WHEN BRAKING. *TR

Mileage: 77,000

I AM FILING THIS COMPLAINT ABOUT MY 2009 DODGE JOURNEY SXT AWD AND ITS BRAKING SYSTEM. SINCE I HAVE PURCHASED THE CAR NEW I HAVE HAD TO CHANGE THE BRAKES THREE TIMES. THE CAR NOW HAS JUST UNDER 50,000 MILES. THAT IS ALMOST ONE BRAKE JOB EACH YEAR. THE BRAKING SYSTEM FOR THIS VEHICLE IS NOT ADEQUATE. THIS CAN POSE A POSSIBLE SAFETY RISK BECAUSE THE ROTORS CAN WARP AND CAUSE LOSS OF CONTROL OF THE VEHICLE IN ANY BRAKING SITUATIONS. *TR

Mileage: 49,435

THE CENTER FOR AUTO SAFETY ISSUED A RELEASE IN AUG. 2011 REGARDING BRAKE PROBLEMS WITH 2009 DODGE JOURNEYS. I HAD BRAKE PROBLEMS IN NOV. 2011. I CONTACTED THE BOB FRENSLEY CHRYSLER DEALERSHIP TO INQUIRE ABOUT BRAKE WARRANTY AND WAS NOT TOLD ANYTHING ABOUT THE PROBLEMS WITH 2009 DODGE JOURNEY BRAKES. THE RELEASE IN AUG. 2011 SAYS CHRYSLER HAD WORKED OUT A DEDUCTIBLE PLAN WHERE ANY BRAKE WORK ON DODGE JOURNEY WITH MILEAGE BETWEEN 24,000 AND 36,000 WOULD NOT COST THE CUSTOMER MORE THAN A $100 DEDUCTIBLE. I WAS NOT INFORMED OF THIS WHEN I CALLED THE DEALERSHIP AND DECIDED TO GET THE BRAKE WORK COMPLETED AT BUDGET BRAKES CLOSER TO MY RESIDENCE. I FEEL I SHOULD HAVE BEEN INFORMED OF THIS DEDUCTIBLE PROGRAM CHRYSLER HAD IMPLEMENTED ACCORDING TO THE CENTER FOR AUTO SAFETY RELEASE. *TR

Mileage: 25,573

INEFFECTIVE BRAKES ON THE JOURNEY. THEY WEAR VERY QUICKLY, SHAKE THE ENTIRE VEHICLE WHEN STOPPING. I PURCHASED THE VEHICLE WITH 38,000 MILES, NOW HAS 65,000 AND I HAVE PUT BRAKE PADS ON THE VEHICLE 3 TIMES. *TR

Mileage: 40,000

1/10/11 BROUGHT VEHICLE IN FOR STANDARD OLF CHANGE AND TIRE ROTATION (MILEAGE: 18,399). SAN DIEGO RANCHO DEALERSHIP ADVISED FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED. I DILIGENTLY RESEARCHED BRAKE PROBLEMS ON 2009 JOURNEY AND FILED A COMPLAINT WITH CHRYSLER CORPORATE. PAID $50.00 DEDUCTIBLE FOR FRONT BRAKES. 5/12/12 BROUGHT VEHICLE IN FOR STANDARD OLF CHANGE AND TIRE ROTATION (MILEAGE 27,154) AGAIN, SAN DIEGO RANCH DEALERSHIP ADVISED REAR BRAKES PAD NEEDED TO BE REPLACED AS WELL AS TURNING THE ROTORS - QUOTE GIVEN OF $305.00. DID MY DILIGENT RESEARCH AND WILL CONTACT CHRYSLER FOR RESOLUTION. CORPORATE IS AWARE OF THE FAULTY DESIGN IN THIS MODEL. NOTED ON COMPLAINT DATED 3/21/12 (REDFORD, MI) CORPORATE AUTHORIZED REAR BRAKE REPLACEMENT FOR DEDUCTIBLE COST OF $100.00 (CORPORATE PHONE TO FILE COMPLAIN - 800-992-1997.

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WAS UNSAFE AND I COULD OF EASILY SPUN OUT IF I LOST ALL TIRE PRESSURE RIGHT AWAY. I HAVE 2 KIDS AND I FEEL UNSAFE TO DRIVE WITH MY CHILDREN IN THE CAR. ON TOP OF THESE ISSUES MY STEERING WHEEL CONTINUE TO SHAKE BUT I HAD IT IN TO THE SERVICE DEPARTMENT A NUMBER OF TIMES AND THEY SAID EVERYTHING IS OK. ONE OF THE INSTANCES THEY SAID THE SHAKING WAS BECAUSE OF MY ROUTERS AND RESURFACED THEM TWICE. PLEASE HELP ME. I DON'T KNOW OF MY OPTIONS BUT I AM CONCERNED FOR ME AND MY FAMILY'S SAFETY WITH THIS CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 16,000

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Mileage: 49,000