2009 DODGE JOURNEY Service Brakes, Hydraulic Problems

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/26/16*LJ THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, THE BRAKES BROUGHT THE VEHICLE TO AN ABRUPT STOP. UPDATED 08/02/16.*JB

Mileage: 135,000

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED ALL FOUR WHEELS WERE LOCKED WHICH LEFT THE VEHICLE IMMOBILE. THE BRAKE PADS, ROTORS, CALIPERS AND MASTER CYLINDER WERE ALL REPLACED AND THE VEHICLE STILL CAN'T BE DRIVEN. *JB

WHEN BRAKES ARE APPLIED, THE STEERING WHEEL SHAKES SO BAD THAT I AM AFRAID OF LOSING CONTROL OF THE VEHICLE. NO ONE ELSE WANTS TO DRIVE IT AND I ONLY DARE TO DRIVE IT BACK AND FORTH TO WORK WHICH IS LESS THAN 7 MILES AND SPEED LIMITS DO NOT EXCEED 35 MPH. I HAVE HAD BRAKES REPLACED TWICE SINCE I BOUGHT IT IN 2011 AND NOW IT NEEDS THEM AGAIN. I HAD TO REPLACE ALL 4 TIRES WITH LESS THAN 20,000 MILES ON THEM. COST WAS OVER $1300.00. WHAT CAN I DO WITH THIS LEMON? ALSO, WHEN IT RAINS, THE DRIVER'S SIDE REAR DOOR FILLS WITH WATER.

Mileage: 40,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE BRAKE PAD DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE CONTACT MANAGED TO STOP THE VEHICLE WITH THE REMAINING THREE BRAKE PADS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND ALL FOUR BRAKE PADS WERE REPLACED. THREE MONTHS LATER, THE BRAKE PADS NEEDED TO BE REPLACED AGAIN, AS WELL AS THE ROTORS. THE BRAKE PADS WERE REPLACED ELEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR SUCCESSFULLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE BRAKE PAD DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE CONTACT MANAGED TO STOP THE VEHICLE WITH THE REMAINING THREE BRAKE PADS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND ALL FOUR BRAKE PADS WERE REPLACED. THREE MONTHS LATER, THE BRAKE PADS NEEDED TO BE REPLACED AGAIN, AS WELL AS THE ROTORS. THE BRAKE PADS WERE REPLACED ELEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR SUCCESSFULLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

THE DOOR CONTROL PANEL HAS FAILED, CAUSING THE DRIVER TO NOT HAVE THE ABILITY TO ROLL DOWN THE WINDOW, OR LOCK AND UNLOCK THE DOOR. THE AIRBAG WARNING LIGHT HAS ALSO COME ON, PRESUMABLY INDICATING A DEFECT IN THE DOOR PANEL AIRBAG SENSOR. I SPOKE WITH DODGE REGARDING A SAFETY RECALL FOR THE SAME MODEL YEAR, BUT EXCLUDING MY VIN. THEY INDICATED THAT THEY WOULD NOT COVER THE COSTS OF THE REPLACEMENT OF THE FAULTY PARTS, BUT TO "SAVE MY RECEIPTS" IN CASE THEY DECIDE TO REPLACE THE PARTS IN THE FUTURE. NOW MY FAMILY'S DAILY DRIVER HAS A FAULTY AIRBAG, IN ADDITION TO BRAKES THAT HAVE TO BE REPLACED EVERY 12-18K MILES, AND NO HELP FROM DODGE... THANKS FOR THE BAILOUT AMERICANS... *TR

Mileage: 85,000

BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013. *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT THE BRAKES WOULD NEED TO BE REPLACED WITHIN 10,000 MILES. WHENEVER THE CONTACT APPLIED THE BRAKES SHE WOULD HEAR A LOUD SQUEAKING NOISE. THE FRONT BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,600.

Mileage: 19,600

WE BOUGHT THIS CAR USED IN 2011. WE HAD AN INSPECTION DONE OF THE BRAKES BY THE DEALERSHIP WE BOUGHT FROM AND WERE INFORMED THE BRAKES WERE IN GOOD SHAPE. WE HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP FOR REGULAR PREVENTIVE MAINTENANCE AND THEY HAVE TOLD US THE BRAKES ARE IN GOOD SHAPE ALSO. THE LAST VISIT THEY TOLD US THE FRONT BRAKES WERE COMPLETELY GONE. THIS AFTER JUST 4000 MILES. THE ELECTRICAL SYSTEM IS ALSO FAILING. THE VEHICLE AT TIMES JUST WON'T START OR OTHER TIMES WILL SHUT DONE. WE FEEL THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND FEEL WE HAVE A LEMON WITH NO COURSE OF ACTION AND STILL 5YEARS OF PAYMENTS.

PURCHASED DATE 7/3/2008- 4/3/2009- 3,424MI. WIPER BLADES HAD TO BE REPLACED. 4/8/2009- 3452MI.- REPLACED POWER INVERTER CONNECTORS BECAUSE OF RECALL. 6/22/2010-8,661MI.- HOOD ARM CAME OFF, HOOD LINER TORN. HAD TO BE REPLACED. 6/10/2011-13,082MI. REPLACED BOTH FRONT DOOR WIRING HARNESS BECAUSE OF RECALL. 5/18/2011-12,636MI.- SMALL OIL LEAK NOTICED BY TECH., WAS NOT OIL LEAK SO DID NOT PURSUE FURTHER. 12/30/2011-15,258MI.- WENT IN FOR OIL CHANGE AND TECH. NOTICED WATER LEAKAGE UNDER CAR, SAID I HAD LEFT ICE IN COOLER COMPARTMENT IN BACK OF DRIVERS SEAT AND IT HAD MELTED AND OVERFLOWED INTO CARPET. I DRIED IT UP AND ON 1/16/2012 -15,382MI.- AFTER ALOT OF RAIN RETURNED CAR TO DEALER , CARPET AND FOAM UNDER DRIVERS SEAT WAS WATER SOAKED AGAIN. FRONT AND REAR DOOR GASKETS ON DRIVERS SIDE WAS REPLACED. CARPET WAS NOT DRIED SO I HAD TO RETURN IT ON 1/24/12 TO BE DRIED. ON 2/10/2012-15, 532MI.- WATER LEAKING INSIDE AGAIN FROM RAIN. TECH FOUNDBODY SEAM IMCOMPLETE AND PINCH WELD DRAIN BLOCKED. REPAIRED AND WATER TESTED, SAID NO FURTHER LEAKS DETECTED. CARPET WAS NOT FULLY DRIED SO I AIR DRIED. ON 3/16/2011 -15,835MI.- RETURNED CAR AFTER RAINING . WATER IN CAR AGAIN. NOW IT IS 3/26/2012 AND NOTHING HAS BEEN DONE EXCEPT WATER TESTING. WORKING WITH DODGE CORP. AND DEALER HAS BEEN VERY FRUSTRATING. MEANWHILE I AM WITHOUT A VEHICLE AND STILL PAYIN FOR IT. IF THERE EVER WAS A CAR CALLED A LEMON DODGE JOURNEY 2009 IS KING OF THE LEMONS. *TR

Mileage: 3,424

HAD HARD TIME BRING CAR TO A STOP WENT TO A DODGE DEALERSHIP TO HAVE THEM LOOK AT IT.THEY SAID THAT IT WAS SO BAD THAT I COULD NOT DRIVE IT UNTIL IT WAS FIXED ,IT WAS NOT FIXED UNTIL MONDAY FEB,28,2011 THEY CHARGED ME 50.00 DOLLARS FOR THE REPAIR. THEN ON MARCH 19,2012 HAD TO GO BACK TO SAME DODGE DEALERSHIP AND HAVE THEM REPLACE THE REAR BRAKES & ROTORS THE CAR ONLY HAD 31000 MILE ON IT. THEY CHARGE ME 100.00 DOLLARS FOR REPAIRS SAID THEY DID NOT KNOW WHY THE BRAKES AND ROTORS GAVE OUT ,BUT WOULD ONLY CHARGE ME 100.00 FOR THE REPAIRS. THERE IS NO WAY THAT THE BRAKES & ROTORS SHOULD WEAR OUT THIS FAST THEY NEED TO RECALL ALL JOURNEY'S WITH THIS SAFETY PROBLEMS AND PUT THE PROPER SIZE BRAKES ON . *JS

Mileage: 18,984

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE BRAKES *TGW THE CONSUMER STATED THE DEALER REPLACED THE FRONT BRAKES. THEN AT 29,000 MILES THE REAR BRAKES WERE REPLACED DUE TO EXCESSIVE SQUEALING. *JB

BRAKES MAKING A SCRAPING NOISE, MULTIPLE REPAIR ATTEMPTS. TOLD NOT TO DRIVE CAR UNTIL CALIPER AND BRACKET FIXED. HAVE ALREADY HAD TO REPLACE HUB AND BEARINGS, CALIPER AND BRACKET IN FRONT, FRONT BRAKES AND ROTORS AND BACK BRAKES AND ROTORS. WAS TOLD BY THE SERVICE REPRESENTATIVE AT DEALERSHIP THAT I WOULD PROBABLY HAVE TO REPLACE BRAKES EVERY YEAR. *TR

Mileage: 34,966

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL WOULD WOBBLE WHENEVER THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT HAD TO REPLACE THE BRAKES AND ROTORS EVERY 15,000 MILES. THE BRAKES WERE REPLACED BY AN AUTHORIZED DEALER, AN INDEPENDENT MECHANIC AND BY THE CONTACT HERSELF. THE AUTHORIZED DEALER INFORMED THE CONTACT THAT THE CONSTANT FAILURE WAS DUE TO THE WAY SHE WAS OPERATING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

BRAKES CONTINUE TO GO BAD. VEHICLE CALLS FOR NUMEROUS BRAKE CHANGES INCLUDING THE ROTORS AS WELL. DODGE NOTIFIED AND NOTHING HAS BEEN RESOLVED. ALSO THEIR VALVE STEMS ARE BREAKING IN HALF IN COLD WEATHER. CAUSING TIRES AIR TO DEPLETE WITHIN 8 SECONDS. I HAVE THE VALVE STEM FROM MY CAR THAT BROKE AND THE OTHER WAS REPLACED EARLIER UNDER WARRANTY. IF THIS VALVE STEM WAS TO BREAK IN HALF WHILE AT HIGH SPEEDS ON THE HIGHWAY, SOMEONE COULD BE KILLED. *TR

PADS, DISCS AND ROTORS NEED TO BE REPLACED AT 22,495 MILES ON THE VEHICLE. *TR

UPON TAKING AN EXIT RAMP FROM THE FREEWAY I REMOVED MY FOOT FROM THE GAS PEDAL AND PLACED IT ON THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT CAME ON AND I IMMEDIATELY LOST POWER, THEN I NOTICED THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING TOO. AFTER SLUGGISHLY LURCHING MY WAY TO THE SIDE OF THE ROAD I READ THAT THE MANUAL SAID TO PLACE THE VEHICLE IN PARK AND CYCLE THE IGNITION. UPON DOING THIS THE LIGHTS WENT OFF AND THE VEHICLE APPEARED TO FUNCTION NORMALLY. THEN, IT DID IT AGAIN THE NEXT DAY UNDER VERY SIMILAR CIRCUMSTANCES, I REMOVED MY FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE AND BOTH LIGHTS CAME ON WITH A TOTAL LOSS OF POWER AND SOME LUGGING TO THE SIDE OF THE ROAD. IF A SEMI HAD BEEN BEHIND US, THERE IS NO WAY HE COULD HAVE STOPPED SOON ENOUGH TO AVOID A COLLISION. I FIND NUMEROUS COMPLAINTS ABOUT THE ETC ON THE INTERNET, BUT NOBODY TAKING ACTION. DOES SOMEONE HAVE TO FILE A LAWSUIT FIRST? BECAUSE I WILL..... *TR

Mileage: 62,472

I HAVE HAD TO REPLACE THE BRAKES ON MY 2009 DODGE JOURNEY 3 TIMES SINCE MARCH OF 2009, MY CAR ONLY HAS 35,000 MILES ON IT. I FEEL THAT THE BRAKES ARE DEFECTIVE AND ARE NOT SAFE. THEY DO NOT PROVIDE A SAFE DRIVING ENVIROMENT. *TR

ON MY 5TH SET OF BRAKES & ROTORS ON MY 2009 DODGE JOURNEY. THE CAR ONLY HAS 53000 MILES ON IT. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON THE CAR. I AM NOW AVERAGING REPLACING ROTORS EVERY 10,000 MILES. VERY EXPENSIVE AND MOST IMPORTANTLY NOT SAFE. PLEASE INVESTIGATE THIS PROBLEM AS CHRYSLER EXTENDED THE WARRANTY ON THE BRAKES WHEN WE RECEIVED A LETTER IN JULY OF 2011 TO 36,000 MILES. THEY KNOW THE BRAKE SYSTEM IS TOO SMALL FOR THE CAR. THERE HAVE BEEN OTHER ELECTRICAL PROBLEMS AS WELL. I FEEL THIS CAR IS A LEMON. THANK YOU! *TR

Mileage: 19,414

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WORE DOWN PREMATURELY. AN AUTHORIZED DEALER REPLACED THE ROTORS AND PADS ON FOUR OCCASIONS IN AN ATTEMPT AT DUPLICATING THE FAILURE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 55,000.

Mileage: 12,000

BRAKE PADS AND ROTORS. BRAKE PADS WEAR AWAY WAY PREMATURE AND ROTORS ALSO WEAR TO FAST. *TR

Mileage: 14,608

MY FRONT BRAKE PADS AND ROTORS REQUIRED REPLACEMENT IN MAY OF 2011 AT 34,795 MILES. THE DRIVER'S SIDE FRONT BRAKE PAD AND BOTH REAR PADS NEEDED REPLACED BY DECEMBER OF 2011, AS WELL AS RESURFACING ALL ROTORS. THE MILEAGE AT THAT TIME WAS APPROX 48,000 MILES. *TR

Mileage: 34,795

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE BEGAN TO LOOSE POWER ABNORMALLY. THE BRAKES AND POWER STEERING ASSIST BECAME INOPERABLE, BUT THE VEHICLE DID NOT STALL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES WERE CONTINUOUSLY WEARING PREMATURELY AND HAD BEEN REPLACED FOUR TIMES WITHIN A FOUR YEAR PERIOD. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.

Mileage: 63,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO STOP. THE CONTACT DROVE THE VEHICLE SLOWLY TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND REAR BRAKES WERE WORN AND WOULD HAVE TO BE REPLACED, AS WELL AS THE ROTORS. THE CONTACT ALSO NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS HOLDING WATER IN THE INTERIOR AND WOULD LEAK FROM THE BOTTOM OF THE DOOR WHEN THE DOOR WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/24/12*LJ THE CONSUMER ALSO STATED IN DECEMBER 2009, THE VEHICLE WOULD RANDOMLY NOT START. AFTER LETTING THE VEHICLE SIT FOR ABOUT 15 MINUTES, IT WOULD THEN START. THERE WERE PROBLEMS WITH THE TRANSMISSION, EXHAUST PIPES RUSTING, AND DOORS HOLDING IN WATER. UPDATE 01/27/12

Mileage: 20,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS WERE WEARING PREMATURELY AND SMOKE WAS SEEN COMING FROM THE BRAKES AFTER REPAIRS. THE BRAKE PAD WAS CHANGED AT LEAST THREE TIMES AT THE VEHICLE MILEAGE OF 30,000, 42,000 AND 50,000. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY COULD REPAIR THE PROBLEM IF THE OWNER PAID FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT A REPRESENTATIVE WOULD RETURN HIS CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

PREMATURE BRAKE FAILURE ON FRONT BRAKES. THE BRAKES HAVE BEEN REPLACED 4 TIMES AND ROTORS HAVE BEEN REPLACED THREE TIMES DUE TO SEVERE WARPAGE. *TR

Mileage: 12,000

WE HAVE REPLACED THE BRAKES AND ROTORS 5 TIMES IN MY 2009 DODGE JOURNEY WITH ONLY 48,000 MILES. DODGE REFUSES TO HELP OR ADMIT ANY FAULT . THE CAR SHAKES SO BAD WHEN BRAKING IT FEELS AS IF IT'S GOING TO FALL APART, THIS IS EXTREMELY SCARY. *TR

Mileage: 2,800

DODGE JOURNEY SERIOUS BRAKE PROBLEM, 2ND TIME IN LESS THAN 32,000 PADS AND ROTORS ARE NEEDING TO BE REPLACED. DODGE HAS ACKNOWLEDGED A PROBLEM AND THEN DID SENT OUT REIMBURSEMENT OPTION, MY FIRST REPAIR WAS PAID FOR. HOWEVER, THE PROBLEM HAS NOT BEEN SOLVED WITH THE VEHICLE, THE SAME REPAIR IS REQUIRED AGAIN. A SEARCH ON THE INTERNET INDICATES THIS IS A RAMPANT PROBLEM, A RECALL FROM DODGE HAS NOT BEEN PUT IN PLACE, CLASS ACTION LAW SUITS EXIST. MECHANIC AT MIDAS INDICATES MANY DODGE JOURNEYS AT HIS FACILITY WITH THE SAME PROBLEM. *TR

Mileage: 16,289

I PURCHASED THE CAR IN JANUARY AND HAD TO PUT FRONT BRAKES AND ROTORS ON IT. IN OCTOBER THE REAR BRAKES AND ROTORS HAD TO BE REPLACED. NOW IT'S NOVEMBER AND THE FRONT BRAKES ARE GOING OUT AGAIN. I HAVE CHECKED THE CALIPERS FOR PROPER OPERATION AND THEY APPEAR TO BE FINE. THE BRAKES JUST KEEP WEARING OUT. I OWNED MY LAST VEHICLE FOR MUCH LONGER AND NEVER HAD TO REPLACE THE BRAKES ON IT. THE BRAKES ON MY JOURNEY WERE NEW WHEN I BOUGHT IT. I SEE NO REASON FOR A VEHICLE TO NEED AT LEAST 3 SETS OF FRONT BRAKES BEFORE IT EVEN HITS 60,000 MILES. *TR

Mileage: 52,000

THIS CAR WAS PURCHASED FROM A DEALER USED WITH 40,000 + MILES ON IT. IT HAD BRAKE ISSUES RIGHT FROM THE START. IT SEEMED LIKE THE ABS BRAKES DID NOT WORK CORRECTLY AND THE CAR SHOOK WHEN THE BRAKES WERE APPLIED. AFTER OWNING IT FOR 14 MONTHS THE FRONT PADS HAD TO BE REPLACED. THE VEHICLE CONTINUED SHAKING AND WE WERE TOLD THE ROTORS WERE BAD. WE THEN REPLACED THE FRONT ROTORS AND THE BACK PADS. THE FRONT BRAKES STARTED MAKING GRINDING NOISES WITHIN A COUPLE OF WEEKS. NOW JUST ONE MONTH AFTER REPLACING THE ROTORS, THE FRONT PADS MUST BE REPLACED AGAIN. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY. THE DEALER REPLACED THE BRAKES NUMEROUS TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS IN THE PROCESS OF ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS; ONCE TO HAVE THE ROTORS RESURFACED AND TWICE TO HAVE THE PADS REPLACED. UPDATED 12/14/11

Mileage: 20,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL GRINDING NOISE WHEN APPLYING THE BRAKES. IN ADDITION, THE ROTORS AND BRAKE PADS WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THEY REPLACED THE FRONT ROTORS AND FRONT BRAKE PADS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT WAS REIMBURSED FOR FIFTY PERCENT OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 37,500.

Mileage: 20,000

PREMATURE BRAKE FAILURE. FRONT AND BACK BRAKES HAD TO BE REPLACED AT 17,179 MILES. *TR

DODGE GAVE ME AN EXTENDED WARRANTY ON THIS CAR TO 36,000 MILES. STARTED HAVING BRAKE PROBLEMS AND HAD THEM FIXED AT A SHOP BEFORE THE 36,000 MILE WARRANTY WAS UP. THEN AFTER FIXING THE BRAKES NOTICED A SHAKE IN THE FRONT END. TOOK IT BACK TO THE SHOP AT 36,400 MILES AND THEY THEN TOLD ME ABOUT THE PROBLEMS WITH THE JOURNEY. I CALLED THE DEALER WHO COMPLETELY BLEW IT OFF. I HAVE PAID FOR THE REPAIR AND WAS TOLD TO SUBMIT A CLAIM TO CHRYSLER WHICH I DID AND IT WAS TURNED DOWN. THIS IS JUST NOT RIGHT! *KB

Mileage: 35,600

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, THEY HAVE TO PROVIDE A VEHICLE IN CASES THAT REPAIR LEAST MORE THAN 5 LABOR DAYS INCLUDING SATURDAY.ALSO, TO ADDED MORE PROBLEMS,[XXX](PR CHRYSLER SERVICE MANAGER), HAS REFUSED TO AUTHORIZE THE BRAKE REPAIR. SAYING THAT IS NORMAL, THAT A BRAKE SYSTEM THAT WAS REPAIR IN 02/16/2011 NEEDS TO BE REPAIR AGAIN IN 09/19/2011(22033 TO 30200 M). I HAVE BEING WITHOUT TRANSPORTATION FOR THREE WEEKS, CAUSING ME AN MY FAMILY A LOT OF PROBLEMS BECAUSE, IS OUR ONLY VEHICLE FOR ALL THE FAMILY MATTERS INCLUDING, THAT I AM A CARDIOVASCULAR PATIENT. " SOMEONE COULD TELL ME IS THESE SEEMS TO LOOK LIKE A BIG JUICY LEMON " QUESTION IS, WHO COULD HELP US WITH THIS GIANT ABUSIVE CORPORATIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 7,536

AROUND 14,000 MILES THE BRAKE PEDAL WOULD SINK. DEALER FOUND BAD MASTER CYLINDER. DURING FURTHER INSPECTION OF BRAKE SYSTEM THEY ALSO FOUND FRONT BRAKE PADS WORN. AT 24,000 THE REAR PADS AND ROTORS ARE NO GOOD. YOU CAN FEEL CAR SHIMMY WHEN SLOWING DOWN ON FREEWAY. PRE-MATURE FAILURE ON PADS AND ROTORS. CAR IS MOSTLY FREEWAY MILES WITH NO HARD BRAKING. *TR

Mileage: 14,500

THIS VEHICLE HAS HAD ISSUES WITH BRAKES AND ROTORS. I BOUGHT THE VEHICLE AND HAD TO REPLACE THE BRAKES AND ROTORS WITHIN MONTHS. ROUGHLY A YEAR LATER THEY HAD TO BE REPLACED AGAIN, AND IT HAS NOW GONE OUT AGAIN. I HAVE NEVER HAD A VEHICLE GO THROUGH BRAKES THE WAY THIS ONE DOES. OUR OTHER VEHICLE IS A 2007 FORD ESCAPE AND HAS NEVER HAD ANY BRAKE ISSUES, THE FIRST INCIDENT DATE IS TENTATIVE. *TT

Mileage: 43,000

VEHICLE BRAKES ARE TOO SMALL/THIN FOR THIS HEAVY OF A VEHICLE. PADS CONSTANTLY NEED REPLACING. *TT

BRAKES NEED REPLACEMENT AFTER ONLY 15000 NORMAL MILES. *KB

Mileage: 15,353

THE BRAKES FOR THIS VEHICLE REPEATEDLY CONTINUE TO FAIL. SINCE THE FIRST REPAIR (11/6/2009) WE HAVE HAD TO HAVE HAD 10 REPAIRS TO THE BRAKES IN LESS THAN 2 YEARS! OUR MECHANIC SAYS THAT THERE IS OBVIOUSLY A DESIGN FLAW. THE LAST REPAIR (ON 9/9/2011) THE MECHANIC SAID IT APPEARED THAT THE REAR BRAKES WERE NOT BEING USED AND ALL BRAKING IS BEING ACCOMPLISHED USING THE FRONT BRAKES. I DON'T BELIEVE THAT IS HOW THE BRAKING SYSTEM IS SUPPOSED TO WORK. I BELIEVE MOST OF THE BRAKING SHOULD FALL ON THE REAR BRAKES. THE FRONT BRAKES ARE OVERHEATING AND CAUSING THE ROTOR TO WARP AND THE BRAKE PADS TO FAIL (LITERALLY FALL APART). DODGE OBVIOUSLY REALIZES THERE IS A PROBLEM AS THEY SENT A LETTER OFFERING AN EXTENDED WARRANTY DATED 6/1/2011 FOR VEHICLES THAT HAVE HAD EARLY BRAKING SYSTEM FAILURE. SINCE 6/1/2011 WE HAVE HAD 5 REPAIRS TO THE FRONT ROTORS AND/OR PADS! DODGE DID COMPENSATE US FOR MUCH OF OUR EXPENSE. I APPRECIATE THE COMPENSATION BUT THAT IS NOT RESOLVING THE PROBLEM! THE PROBLEM IS THAT THERE IS A CONSTANT FAILURE IN THE BRAKING SYSTEM. I WOULD LIKE DODGE TO ADDRESS THE PROBLEM AND EITHER REPAIR THE DESIGN FLAW OR REPLACE THE VEHICLE! MY FEAR IS THAT THE CAR WILL NOT STOP WHILE I AM DRIVING IN HOUSTON, TEXAS TRAFFIC AND SOMEONE IN MY CAR OR SOMEONE ELSE'S CAR WILL BE SERIOUSLY INJURED OR KILLED AS A RESULT. IT APPEARS THAT DODGE WILL WAIT UNTIL THERE IS A DEATH OR INJURY TO TAKE RESPONSIBILITY FOR THE POOR OR INADEQUATE DESIGN OF THE BRAKING SYSTEM IN THIS VEHICLE. UNFORTUNATELY, I AM NOT IN A POSITION TO BUY ANOTHER CAR OR I WOULD GET RID OF THIS VEHICLE AND NEVER PURCHASE A DODGE VEHICLE AGAIN! *TR

Mileage: 25,120

PURCHASED VEHICLE NEW IN JUNE OF 2009. FRONT BRAKES GONE AND EATING INTO ROTORS BY 26,000 MILES. LITTLE OVER A YEAR. 90% OF DRIVING IS FREEWAY DRIVING. VERY LITTLE STOP AND GO. REPLACED BRAKES AND HAD ROTORS TURNED. ROTORS WARPED AND FRONT AND REAR BRAKES GONE AGAIN AT 35,245 MILES ONE YEAR LATER. REPLACED FRONT ROTORS AND ALL 4 SETS OF BRAKES. FRONT STRUTS HAVE GONE OUT NOW AS WELL. DEFINITELY TOO MUCH WEIGHT FOR VEHICLE BRAKES AND SUSPENSION. IF NOT WATCHED COMPLETE FAILURE EXPECTED BEFORE RECOMMENDED MAINTENANCE CHANGES!! *TR

Mileage: 26,542

THE BRAKING SYSTEM ON THE 2009 DODGE JOURNEY IS, IN THE OPINION OF A SPECIALIZED MECHANIC CONSULTED AS A RESULT OF THE FAILURE OF THE BRAKES, DEFECTIVE. THE FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES AND THE BACK BRAKES ARE AT THIS POINT WORN DOWN, WITH THE CAR HAVING LESS THAN 20,000 MILES ON IT. HAVING CALLED DODGE, I WAS ADVISED THAT IT WAS A PROBLEM WITH THE TYPE OF BRAKE PADS, NOT THE ACTUAL BRAKING SYSTEM, AND THAT DODGE IS PAYING FOR REPLACEMENT BRAKE PADS. HOWEVER, THE OPINION RECEIVED FROM A SPECIALIZED DODGE MECHANIC AND STATE VEHICLE INSPECTOR DOES NOT SUPPORT THIS VIEW. MY OVERTURES TO CHRYSLER HAVE BEEN UTTERLY POINTLESS WITH THE COMPANY STATING THAT THE TEMPORARY SOLUTION PROFFERED WILL RESOLVE THE PROBLEM. I AM NOT CONVINCED. THE NHTSA MUST IMMEDIATELY COMMENCE AN INVESTIGATION INTO THE NATURE AND BREADTH OF THIS PROBLEM AND INSTRUCT CHRYSLER TO ISSUE AND IMMEDIATE RECALL ON THE 2009/2010 DODGE JOURNEY ON THE GROUNDS OF SAFETY AND CONSUMER PROTECTION. CHRYSLER IS REFUSING TO ACKNOWLEDGE THE EXTENT OF THE PROBLEM AND SEEMS TO BELIEVE THAT IT IS ACCEPTABLE TO PLACATE CUSTOMERS WITH A TEMPORARY SOLUTION TO WHAT IT SEEMS TO ME IS A PERMANENT AND RECURRING PROBLEM, HENCE THE URGENT NEED FOR INTERVENTION FROM THE NHTSA. *TR

Mileage: 9,000

2009 DODGE JOURNEY, BOUGHT BRAND NEW, ON 4TH REPLACEMENT OF FRONT AND REAR BRAKE PADS AND ROTORS. CAR NEEDS BRAKES AND ROTORS BETWEEN 3RD AND 4TH REPAIR AT 5,000 MILES! METAL TO METAL SOUND, FEELS LIKE TIE ROD IS BREAKING AND STEERING WHEEL SHAKES VERY BADLY. VEHICLE IS A LEMON AND CHRYSLER WILL DO NOTHING TO HELP. DUE TO THE NUMBER OF COMPLAINTS ON BRAKES A RECALL OR REPAIR SHOULD BE BEING ADDRESSED BY CHRYSLER NOT CARRIED BY THE CONSUMERS POCKET AND HEALTH. IF I HAVE AN ACCIDENT IN THIS CAR, ALL OF THE COMPLAINTS ON THIS SITE WILL BE REFERENCED FOR MY SUBSEQUENT LAWSUIT. LAST DODGE OF 4 PREVIOUS VEHICLES THAT I WILL PURCHASE! *TT

Mileage: 10,000

2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR

Mileage: 66,326

BRAKING SYSTEM OF 2009 DODGE JOURNEY IS DEFECTIVE, REPLACED ONCE AND REPLACING AGAIN AS ROTORS ARE WARPING DUE TO THIN MATERIAL. IF I DO NOT PAY TO REPLACE THE ROTORS, I WILL CERTAINLY LOSE CONTROL OF THE VEHICLE IF I NEED TO MAKE IMMEDIATE STOP BECAUSE THE VEHICLE SHAKES VIOLENTLY WHEN BRAKING. DODGE IS MAKING NO EFFORT TO RECALL OR REPAIR THE FAULTY ROTORS AND THERE IS NO OTHER MANUFACTURER THAT MAKES ROTORS FOR THIS VEHICLE. *KB

Mileage: 60,000

RECEIVED A LETTER FROM DODGE A FEW WEEKS BACK WHICH REFERENCED POSSIBLE BRAKE PROBLEMS ON THE 2009 DODGE JOURNEY WE PURCHASED NEW IN 2009. OUR DAUGHTER IS A COLLEGE STUDENT AND HAS ONLY PUT ON 22,000 MILES OVER THE PAST TWO YEARS. AN APPT HAS BEEN MADE WITH A LOCAL DEALERSHIP, BUT WHEN I DROVE IT FOR THE FIRST TIME TODAY, I COULD NOT BELIEVE THE METAL-ON-METAL SOUND THAT EMITTED FROM THE FRONT BRAKES. THE BRAKE PEDAL HAD TO BE PUSHED DOWN WITH FORCE TO ACHIEVE A TOTAL STOP. WE HAVE NEVER HAD A VEHICLE THAT REQUIRED ANY TYPE BRAKE REPAIRS AFTER SUCH A SHORT PERIOD OF TIME AND I TOTALLY RESENT THE FACT THAT THERE IS ANYWHERE FROM A $50 TO $100 DEDUCTIBLE FOR SOMETHING THAT SHOULD BE COVERED BY DODGE. THESE BRAKES SOUND LIKE THERE IS ABSOLUTELY NOTHING LEFT. THE SOUND EVEN REMAINED FOR A WHILE EVEN AFTER I TOOK MY FOOT OFF THE BRAKE PEDAL. WHY MUST THE CONSUMER PAY FOR SHODDY, POOR QUALITY PARTS? *TR

Mileage: 22,000

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

Mileage: 21,000

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

Mileage: 21,000

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

Mileage: 21,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT ROTORS. IN APRIL 2011, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. IN MAY 2011, THE CONTACT HEARD A LOUD SQUEAKING NOISE AND TOOK THE VEHICLE BACK TO THE DEALE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 45,111 AND THE APPROXIMATE FAILURE MILEAGE WAS 20,558. UPDATED 10/5/11 *CN UPDATED 3/23/12 *CN

Mileage: 20,558

PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP. THE NOISE WAS SO BAD THAT I PULLED TO THE SIDE AND PUT MY HAZARDS ON HONESTLY THOUGHT IT WAS AN ENGINGE ISSUE BECAUSE THE NOISE AND SHAKE WAS SO HORRIBLE. HUSBAND CAME AND DROVE IT TO THE DEALERSHIP. FOUND OUT THAT WE WERE METAL ON METAL THE FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED REAR WERE JUST FINE. DEALERSHIP TRIED TO TELL US THIS IS NORMAL AND THAT IT WAS IN THE MILAGE RANGE TO NEED THIS WORK DONE. TOLD THEM THEY WERE CRAZY'THIS WAS THE 9TH DODGE VEHICLE WE HAD OWNED AND NEVER HAD WE HAD AN ISSUE LIKE THIS. THEY ENDED UP COMPING THE ROTORS FOR US BUT WE NEEDED TO PAY FOR BRAKES. DODGE CAME ALONG IN JUNE OF 2011 AND REIMBURSED US FOR THE BRAKE REPAIR. NOW 15K MILES LATER I SUDDENLY HAD THE SAME HORRIBLE NOISE BUT IN THE REAR OF THE VEHICLE. TOOK IT TO THE DEALEARSHIP AND WHAT DO YOU KNOW THE REAR BRAKES AND ROTORS NEED TO BE REPLACED. CALLED CHRYSLER THIS MORNING, WAITING TO SEE WHAT COMES OF IT. *TT

Mileage: 27,180

PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP. THE NOISE WAS SO BAD THAT I PULLED TO THE SIDE AND PUT MY HAZARDS ON HONESTLY THOUGHT IT WAS AN ENGINGE ISSUE BECAUSE THE NOISE AND SHAKE WAS SO HORRIBLE. HUSBAND CAME AND DROVE IT TO THE DEALERSHIP. FOUND OUT THAT WE WERE METAL ON METAL THE FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED REAR WERE JUST FINE. DEALERSHIP TRIED TO TELL US THIS IS NORMAL AND THAT IT WAS IN THE MILAGE RANGE TO NEED THIS WORK DONE. TOLD THEM THEY WERE CRAZY'THIS WAS THE 9TH DODGE VEHICLE WE HAD OWNED AND NEVER HAD WE HAD AN ISSUE LIKE THIS. THEY ENDED UP COMPING THE ROTORS FOR US BUT WE NEEDED TO PAY FOR BRAKES. DODGE CAME ALONG IN JUNE OF 2011 AND REIMBURSED US FOR THE BRAKE REPAIR. NOW 15K MILES LATER I SUDDENLY HAD THE SAME HORRIBLE NOISE BUT IN THE REAR OF THE VEHICLE. TOOK IT TO THE DEALEARSHIP AND WHAT DO YOU KNOW THE REAR BRAKES AND ROTORS NEED TO BE REPLACED. CALLED CHRYSLER THIS MORNING, WAITING TO SEE WHAT COMES OF IT. *TT

Mileage: 27,180

CONSTANT BRAKE PROBLEMS WITH 2009 DODGE JOURNEY. *TR

2009 DODGE JOURNEY R/T HAVE REPLACED FRONT PADS 3 TIMES, HAVE REPLACED ROTORS AND HAD ROTORS RESURFACED. REAR BRAKES PADS AND ROTORS REPLACED. VEHICLE WILL SHAKE AT HIGHWAY SPEED AND WHEN ATTEMPTING TO STOP. SOMETIMES WHEN ATTEMPTING TO STOP BRAKES WILL GRIND AND HAVE DIFFICULTY STOPPING. SERVICE MANAGER AT DEALERSHIP HAS TOLD ME THE VEHICLE IS NOT SAFE, HOWEVER, HAVE YET TO RECEIVE ASSISTANCE TO REMEDY ONGOING SITUATION REGARDING BRAKING SYSTEM AND COMPONENTS. *TR

Mileage: 24,361

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES FAILED AND THE VEHICLE WOULD SHAKE ABNORMALLY WHEN APPLYING THE BRAKES. IN ADDITION, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT STATED THAT THEY TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY WERE EXTENDING COVERAGE ON THE BRAKES AND ROTORS OF THE VEHICLE BY ONE YEAR. THE CONTACT BELIEVED THAT THE LOW MILEAGE ON THE VEHICLE DEEMED THAT THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 13,552.

Mileage: 12,000

THIS VEHICLE MODEL HAS AN OBVIOUS PREMATURE BRAKE WEAR/FAILURE PROBLEM. I REPLACED THE FRONT PADS A YEAR AGO, VERY EARLY IN THE LIFE OF THE VEHICLE AS COMPARED TO NORMAL BRAKE WEAR. I HAVE NOW ALSO HAD TO REPLACE THE REAR PADS AND HAVE THE REAR ROTORS CUT. I HAVE BEEN TOLD THAT THE FRONT PADS AND ROTORS ALSO HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE ROTORS ARE TOO THIN AND MUST BE REPLACED. I DRIVE MOSTLY HIGHWAY MILES. I DO NOT RIDE MY BRAKES. I AM A VERY CONSERVATIVE DRIVER. YET, I HAVE HAD TO SPEND ABOUT $700 FOR BRAKES WITHIN A YEAR. AND, ALL OF THAT BEFORE A NORMAL BRAKE ISSUE SHOULD OCCUR ON A VEHICLE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. AND, THERE ARE ALREADY AT LEAST 2 CLASS ACTION LAWSUITS FILED RELATED TO IT - IN CA AND NJ. PLEASE INVESTIGATE AND FORCE CHRYSLER TO FIX THE BRAKING SYSTEM ON THESE VEHICLES.

Mileage: 31,000

I HAD TO HAVE MY BRAKES AND ROTORS REPLACED. HAVING BRAKES REPLACED ON OTHER CARS I HAVE HAD, THIS SOUNDS SILLY. I AM NOT A STUPID WOMAN. I KNOW SOMETHING IS WRONG IF YOU HAVE BRAKES AND ROTORS REPLACED THIS EARLY. THIS CAR IS MY LAST DODGE!!!

Mileage: 11,168

MY FRONT BRAKES WENT OUT AT 16,000 MILES 6 MONTHS AGO. I HAD TO REPLACE THE BRAKE PADS AND ROTORS. NOW AT 23,000 MILES MY REAR BREAKS HAVE GONE OUT (NO PRIOR WARNING, JUST ALL OF A SUDDEN CONSTANT SQUEALING WHEN I DRIVE) AND I'VE BEEN TOLD I AGAIN HAVE TO PAY FOR NEW BRAKES AND ROTORS. ALL OF THE EXPENSES HAVE BEEN OUT OF MY OWN POCKET, BUT I JUST WAS TOLD YESTERDAY TO SEND MY RECEIPT FOR THE FRONT BRAKE JOB TO CHRYSLER FOR A REFUND BUT THAT THE REAR BRAKES ARE NOT COVERED. I SENT THE RECEIPT IN BUT HAVE YET TO BE REIMBURSED. *TR

Mileage: 16,343

BRAKE FAILURE ON 2009 DODGE JOURNEY SXT. BRAKE PADS AND ROTORS NEED TO BE REPLACED AFTER 12,000 MILES. I'M CONCERNED ABOUT BRAKE FAILURE AND THE POSSIBILITY OF INJURY OR DEATH. *TR

Mileage: 29,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES WERE EXHIBITING AN UNUSUALLY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND THE ROTORS WOULD NEED TO BE RESURFACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE PROBLEM. THE DEALER THEN REPLACED THE ROTORS AND BRAKE PADS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR A SECOND OPINION WHERE THE BRAKE LINES, BOTH ROTORS AND BRAKE PADS WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,693 AND THE CURRENT MILEAGE WAS 24,700.

Mileage: 10,693

2009 DODGE JOURNEY. I HAD TO REPLACE THE REAR BRAKE PADS AT 18201 MILES. THIS IS RIDICULOUS SINCE I ALSO HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS AT 16301 MILES. FORTUNATELY, I JUST GOT A LETTER STATING I WILL GET REIMBURSED FOR THE FRONT BRAKE JOB. I WISH THEY WOULD ALSO SEND ME A LETTER TELLING ME THEY WILL REIMBURSE ME FOR THE REAR BRAKE JOB. *TR

Mileage: 18,201

FRONT BRAKE CALIPERS HEAT UP SO MUCH THAT THEY'VE WARPED 3 SETS OF ROTORS. ROTORS TURNED AT 19,000. REPLACED AT 30,000. START PULSING AFTER FIRST LONG TRIP. REPLACED AT 52,000, AGAIN, START PULSING AFTER FIRST LONG TRIP. THIS CALIPER DESIGN OR MATERIAL IS DEFECTIVE. DEALER SAYS IT'S DRIVING STYLE. VERY WRONG. I HAVE 35 YEARS AS A DRIVER/ MECHANIC. CAN MAKE FRONT BRAKE PADS LAST OVER 50,000 MILES ON MOST VEHICLES. THIS ISSUE CAUSES EXTREME WHEEL SHAKE AT HIGHWAY SPEEDS. CAN BE ESPECIALLY DANGEROUS WHEN TURNING AND BRAKING. THIS IS AN ISSUE WITH ALL DODGE JOURNEYS EQUIPPED WITH OPTIONAL 19" WHEELS. THE CALIPERS ARE TOO SMALL,OR OF POOR DESIGN, TO DISSIPATE THE HEAT. I WANT TO REQUEST THESE BE RECALLED TO FIX THIS DANGEROUS SITUATION. *TR

Mileage: 19,000

ROTORS TURNED AND PADS REPLACED AT 19,200 MILES. ROTORS STARTED WARPING AFTER FIRST TRIP OF OVER 200 MILES. ROTORS REPLACED AT 26,000 MILES. STARTED SHAKING AFTER FIRST LONG TRIP AND THEN CONSISTENTLY AFTER 2000 MILES. ROTORS REPLACED AT 52,000 (USING "BEST QUALITY" WAGNER ROTORS) SAME RESULTS. SHAKING, DURING BRAKING, AT HIGHWAY SPEEDS. THIS IS A KNOWN ISSUE AT CHRYSLER. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THAT BECAUSE I DIDN'T USE CHRYSLER PARTS, AND WASN'T THE FIRST OWNER OF THE VEHICLE, THERE WOULD BE NO ASSISTANCE. THIS IS A CRITICAL SAFETY ISSUE. WHEN THE BRAKES ARE APPLIED, AT HIGHWAY SPEEDS, THE STEERING WHEEL SHAKES UNCONTROLLABLY. MY WIFE HAD TO HIT THE BRAKES ON A TWO LANE EXIT, DUE TO A CAR SWERVING INTO OUR LANE AND THE COMBINATION OF TURNING, WITH THE STEERING WHEEL CONVULSING ERRATICALLY, CAUSED US TO RUN OFF THE ROAD AND ALMOST HAVE A VERY SERIOUS ACCIDENT. BUT IS IT AN ACCIDENT WHEN THE MANUFACTURER KNOWS THAT THE CALIPERS ARE INADEQUATE TO SAFELY STOP THE VEHICLE. THROUGH RESEARCH, I HAVE FOUND THAT THE "SWEEP AREA" OF THE JOURNEY FRONT CALIPERS IS ONE FIFTH THE SWEEP AREA OF OTHER CARS OF THIS CLASS/ WEIGHT. PLEASE INVESTIGATE. THIS IS A DEFINITE SAFETY CONCERN. *TR

Mileage: 19,000

COMPLETE BREAK DOWN OF BRAKE COMPONENTS FOR 2009 DODGE JOURNEY. BRAKES, ROTORS, AND CALIPERS ALL REPLACED AT 14,600 MILES DUE TO DEFECTS. NOT COVERED BY FULL WARRANTY. *TR

Mileage: 14,600

I HAVE AN 09 DODGE JOURNEY THAT HAS ISSUES FROM DAY ONE. 1ST THE A/C BROKE. THEY FIXED IT THAT WAS ONLY 2 WEEKS AFTER I BOUGHT THE CAR. THE CAR WAS NEW AND BOUGHT IN 01/2009. AT A LITTLE OVER 12000 MILES MY BRAKES WERE GONE. I HAD TO ROTATE ROTORS AND PUT NEW BRAKE PADS. EVER SINCE THEN I HAVE HAD TO CHANGE THE PADS (2 TIMES THE ROTORS COMPLETELY ALL OTHER TIMES ROTATING THE ROTORS)5 MORE TIMES. I HAVE CALLED CHRYSLER AND ALL THEY HAVE DONE IS MADE THE WARRANTY TO 36000 MILES BUT THAT IS NOT FIXING A PROBLEM. I HAVE GOTTEN ONLINE AND RESEARCHED. I AM NOT THE ONLY ONE HAVING THIS PROBLEM . THERE ARE THOUSANDS OF OTHERS AND THERE ARE ACTUALLY LAWSUITS OUT THERE FOR THIS REASON. I WAS IN A FENDERBENDER IN DEC. 2010 AND I CAN NOT HELP BUT WONDER IF I WOULD HAVE HAD BRAKES THERE WERE 100% IF IT COULD HAVE BEEN AVOIDED.WITH ALL THE COMPLAINTS I AM WONDERING HOW MUCH IT WILL TAKE FOR A RECALL OR SOMETHING TO BE PUT INTO EFFECT. I HOPE IT DOES NOT TAKE PEOPLE GETTING KILLED FOR THIS TO BE CORRECTED. *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THERE WAS A LOUD GRINDING THAT CAUSED THE BRAKES TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ROTORS AND BRAKE PADS AT A COST OF $50 AND OFFERED AN EXTENDED THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILE. THE MANUFACTURER ADVISED THAT THE CLAIM WOULD BE ESCALATED AND THE CONTACT SHOULD EXPECT A RETURN CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

INAUG 2010, I HAD THE BRAKE PADS CHANGED BARELY A YEAR AFTER BUYING THE CAR. THE NEXT MONTH I HAD TO HAVE NEW ROTORS BECAUSE THEY WARPED. A MONTH LATER THEY WERE WARPED AGAIN, COULDN'T GET THEM CHANGED UNTIL MAR 7, 2011. EXACTLY 30 DAYS LATER THEY WERE WARPED AGAIN. JUST HAD THEM AND THE BRAKE PADS REPLACED ON MAY 8, 2011. *TR

EXCESSIVE FRONT BRAKE PAD AND ROTOR WEAR. *TR

Mileage: 18,000

2009 DODGE JOURNEY BRAKES AND ROTORS ARE FAILING WAY BEFORE NORMAL CARS SHOULD. BASED ON MY EXPERIENCE IT WAS 25000 MILES WITH NO WARNING, I.E. NORMAL SOUND OF BRAKE PADS WEARING DOWN. I HAD TO PAY TO GET ALL THE ROTORS AND BRAKES REPLACED OUT OF POCKET WITH NO HELP FROM THE DEALER. I LOOKED ONLINE AND THEIR ARE TOO MANY COMPLAINTS OF THE SAME TYPE FOR THIS TO BE A FLUKE. I BELIEVE SOMEONE COULD GET IN A MAJOR ACCIDENT CAUSING A DEATH IF THIS PROBLEM IS NOT FIXED AND IT SEEMS DODGE DOES NOT WANT TO ADMIT THERE IS A PROBLEM YET. *TR

Mileage: 25,333

CAR STARTS SHAKING AT 70MPH ON HIGHWAY, FIND OUT THE BRAKE PADS ARE WARPED AND NEED TO REPLACED. THIS IS SECOND TIME IN LESS THAN 12,000 MILES. THERE NEEDS TO BE A RECALL ON CHRYSLER BRAKES AND THEIR PARTS. THE COST OF HAVING TO KEEP REPLACING ROTORS,CALIPERS,BRAKE PADS IS TOO MUCH FOR FAULTY PARTS. *TR

Mileage: 42,000

I PURCHASED A 2009 DODGE JOURNEY IN JULY 2008. WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES, I WAS TOLD THE BRAKES PADS WOULD NEED TO BE CHANGED SOO. BY 12,000 MILES THE BRAKE PADS WERE COMPLETELY WORN AND HAD TO BE REPLACED. BY 46,000 MILES THE FRONT BRAKE PADS HAD BEEN REPLACED 4 TIMES AND THE ROTORS WERE SERVICED AS WELL AS THE REAR BRAKES BEING REPLACED TWICE AND THE REAR ROTORS WERE REPLACED ONCE. THE WARRANTY DID NOT COVER ANY OF THESE REPAIRS. ON APRIL 29 AT APPROX 10:30 THE BRAKES GAVE OUT COMPLETELY. THEY DID NOT ENGAGE AT ALL WHICH RESULTED IN REAR ENDING A CHARTER BUS ON A BUSY STREET. THERE WEREN'T EVEN SKID MARKS INDICATING THAT THE BRAKES HAD BEEN ENGAGED AT ALL. TO TOP IT OFF, WHEN WE TRIED TO MOVE THE VEHICLE OFF THE ROAD, THE BRAKES WOULDN'T EVEN ENGAGE ENOUGH TO ALLOW THE GEAR TO BE SHIFTED OUT OF PARK. *TR

Mileage: 46,532

2009 DODGE JOURNEY FRONT BRAKES (PADS AND ROTORS) COMPLETELY WORN OUT AND NEEDED REPLACING AT 26000 MILES. HUNDREDS IF NOT THOUSANDS OF COMPLAINTS EXIST ON THE INTERNET OF SIMILAR OWNER REPORTS. BRAKE ISSUES POSE AN EXTREME SAFETY CONCERN WITH THIS VEHICLE. CHRYSLER IS AWARE THAT THERE EXISTS A PROBLEM WITH THESE BRAKE SYSTEMS AS THEY HAVE EXTEND THE BRAKE WARRANTY FROM 2 YEARS 24000 MILES TO 3 YEARS 36000 MILES WITH A $100 DEDUCTIBLE. AFTER THE WARRANTY IS UP ALL OWNERS WILL BE FACED WITH THE FULL FINANCIAL BURDEN OF BRAKE REPLACEMENT BUT OF MORE CONCERN AND IMPORTANCE WOULD BE THE DANGER OF BRAKE FAILURES WHILE DRIVING CAUSING INJURIES OR DEATH. CHRYSLER HAS AN OBLIGATION TO PROVIDE A LONG TERM SOLUTION TO THIS PROBLEM PRIOR TO ANY INJURIES OR DEATH INSTEAD OF JUST EXTENDING THE WARRANTY. *TR

Mileage: 26,000

PREMATURE BRAKE WEAR DUE TO INADEQUATE BRAKE SYSTEM TO THE WEIGHT OF CAR. 12K MILES BRAKE CALIBERS LOCKED UP; 14,500 MILES REPLACED FROM BRAKE PADS AND ROTORS SO BAD HAD TO BE REPLACED; 26K MILES AGAIN FRONT ROTORS HAD TO BE TURNED. NOW 3 MONTHS LATER 28K MILES I NEED FRONT AND BACK BRAKE PADS AND ALL 4 ROTORS TURNED. CAN'T HANDLE THE CAR ON ROAD FOR EXCESSIVE GRABBING OF BRAKES AND STEERING UNABLE TO HOLD ONTO WHEN BRAKES APPLIED. DODGE HAS HAD MANY COMPLAINTS AND LAW SUITS FILED IN NJ. THEY JUST RECENTLY EXTENDED THE BRAKE WARRANTY TO 36K WITHOUT NO NOTIFICATION HOWEVER, SINCE I HAD ALREADY BEEN TOLD UNWARRANTED AND HAD TO GET BRAKES REPAIRED ON A WEEKEND STRANDED AND DIDN'T USE MOPAR PARTS THEY WILL NOT WARRANTY AND NOW TELLING ME THAT THE ROTORS ARE WARPED DUE TO EXCESSIVE HEAT. YES EXCESSIVE HEAT BECAUSE THEIR IS A LAW SUIT DUE TO INADEQUATE BRAKES FOR THE WEIGHT OF THE VEHICLE. PLEASE HELP DODGE JOURNEY OWNERS AND ANYONE ON THE ROAD NEAR THEM. UNSAFE CONDITIONS, IT IS THE NEW TOYOTA. HOW MANY PEOPLE NEED TO DIE BEFORE CORP. ARE HELD ACCOUNTABLE THEY KNOW. THE SERVICE MGR EVEN ACKNOWLEDGE BUT STATES "HE DIDN'T DESIGN IT, DIDN'T BUILD IT OR BROKE IT". *TR

Mileage: 12,000

04/10/11 NHTSA HEADQUARTERS 1200 NEW JERSEY AVENUE, SE WEST BUILDING WASHINGTON, DC 20590 TO WHOM IT MAY CONCERN. I AM WRITING YOU IN REFERENCE OF THE PURCHASED OF MY BRAND NEW VEHICLE, A 2009-DODGE JOURNEY SE ON JUNE 08, 2008. THIS CAR BEGINNING TO HAVE PROBLEMS AFTER IT 6,000 MILES HAVING A NUMEROUS REPAIRS SINCE THEM. I SUBMITTED THE CAR TO THE LEMON LAW BEFORE THE WARRANTY TIME EXPIRED. CHRYSLER GROUP DENIED IT ARGUING THAT MY CAR IS RUNNING UNDER THE COMPANY EXPECTATION. CURRENTLY THE CAR STILL HAS SUSPENSION PROBLEM AND NOISES(SUCH AS BRAKE NOISES, TURN WHEEL NOISES AND OTHER). THE CAR BOUNCING AFTER 50 MP MILES AND EVERY TIME THAT BUMPS ON THE STREET OR ON THE HIGHWAY THE VEHICLE MAKES STRONGLY BOUNCES. THE COMPANY STATES THE BOUNCING AND THE NOISES ARE PART OF THE CARS MANUFACTURED. IN ADDITION TO ALL THE REPORTED REPAIRS, THE SEATS GET EASILY STAIN WITH ANY TYPE OF LIQUID AND THE BLACK COLOR OF THE INTERIOR IS FADING, I MEAN THE BLACK IS BECOMING GRAY. I WILL SUBMIT ANY DOCUMENT THAT COULD SUPPORT MY CLAIM IF IS REQUIRED. *TR

Mileage: 6,000

AFTER 27,000 MILES MY 2009 DODGE JOURNEY NEEDS A SET OF NEW BRAKES FOR THE FRONT TIRES. I HAVE HAD SEVERAL SUV'S TO FAR SURPASS THIS MILEAGE WITH NO NEW BRAKES NEEDED. AFTER TAKING MY JOURNEY TO A LOCAL MECHANIC, I WAS TOLD THAT 15 MINUTES BEFORE HE HAD AN IDENTICAL 2009 DODGE JOURNEY WITH THE EXACT SAME PROBLEM. WHEN I CAME HOME, I RESEARCHED DODGE JOURNEY BRAKE PROBLEMS ONLINE AND WAS SHOCKED AT WHAT A PROBLEM THIS WAS FOR JOURNEY OWNERS. I THINK A RECALL SHOULD BE DEMANDED. MY HUSBAND AND I BOUGHT THIS CAR TO BUY AMERICAN..... AND THIS IS WHAT WE GET. *TR

Mileage: 27,000

MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRAKES STARTED SQUEALING AGAIN, JUST AS LOUD. I DROVE TO A NEARBY FIRESTONE FACILITY, DESCRIBED THE PROBLEM AND THE PUT IT ON THE RACK TO CHECK THE BRAKES. THE JOURNEY HAD 29,400 MILES ON IT.......AND THE BRAKES WERE COMPLETELY, TOTALLY WORN OUT!! THEY BROUGHT THE BRAKES AND ROTOR FOR ME TO SEE AND THE ROTORS WERE BADLY GROOVED. THEY SAID THEY THOUGHT THE BRAKES WERE TOO SMALL FOR THE SIZE, WEIGHT OF THE VEHICLE AND I TEND TO AGREE, ESPECIALLY AFTER READING OTHER COMPLAINTS ONLINE. I WAS TOLD IT WOULD HAVE BEEN CLOSE TO AN ACT OF SUICIDE TO CONTINUE DRIVING THE JOURNEY AND I AGREE. THIS IS OUTRAGEOUS!! AND FROM WHAT I READ, DODGE IS WELL AWARE OF THE PROBLEM BUT NOTHING HAS BEEN DONE. I AM NOW 08T $300, AND COULD HAVE BEEN INVOLVED IN A BAD ACCIDENT FROM FAILURE OF THE BRAKES. *TR

Mileage: 29,400

HEARD REAR BRAKES SQUEALING AND TOOK JOURNEY TO MECHANIC. MECHANICS SAID THE BRAKES WERE MORE WORN ON THE INNER PADS THAN THE OUTER PADS. MECHANIC SAID BRAKE PADS ARE SUPPOSE TO WEAR EVENLY AND THIS WAS A BRAKE FAILURE PROBLEM. HE ALSO STATED THE CALIPERS NEED TO BE REPLACED AND THAT WAS ALSO UNHEARD OF WITH A VEHICLE THAT ONLY HAS 40000 MILES ON IT. HE RECOMMENDED TAKING THE VEHICLE BACK TO THE DEALER TO HAVE THEM FIX SINCE THIS WAS A BRAKE FAILURE PROBLEM AND NOT JUST NORMAL WEAR AND TEAR. *TR

Mileage: 40,000

I PURCHASED MY 2009 DODGE JOURNEY NEW, IN 2009. THE VEHICLE NOW HAS 18,329 MILES -- IT'S BASICALLY STILL BRAND NEW -- ITS STILL UNDER WARRANTY!!!!. UNFORTUNATELY, I HAVE JUST HAD TO REPLACE ALL FOUR (4) BRAKE PADS, AND HAD ALL FOUR(4) ROTORS RESURFACED. THIS COST OVER $500 -- AND THE WARRANTY DOES NOT COVER THIS! IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE THAT THE MANUFACTURER IS FULLY AWARE OF. STILL, THERE HAS BEEN NO RECALL ISSUED, AND NO WARNING HAS BEEN GIVEN TO THE OWNERS (THAT THERE'S A POTENTIAL OF AN UNDER-DESIGNED BRAKING SYSTEM ON THESE VEHICLES. APPARENTLY (MY UNDERSTANDING -- YOU PROBABLY KNOW BETTER), DODGE KNOWS THAT THE BRAKES ON THIS VEHICLE ARE TOO SMALL (?). IF THAT IS THE CASE, THEN THERE IS A PROBLEM THAT COULD LEAD TO AN ACCIDENT. I HAVE HAD OTHER CARS IN MY LIFE, AND HAVE NEVER HAD BOTH FRONT & REAR BRAKE PADS AND ROTORS COMPLETELY WEAR-OUT IN LESS THAN 20K MILES. EVEN IF THE MANUFACTURER INSTALLED PADS THAT WERE TOO SOFT, OR TO THIN, THERE SHOULD BE A WARNING GIVEN TO THE CONSUMER -- IF FOR NO OTHER REASON THAT THE CONSUMER NOT INSTALL THE SAME PADS AS A REPAIR. MOREOVER, AFTER-MARKET DEALERS, LIKE MIDAS, SHOULD BE ALERTED -- BECAUSE THEY CONTINUE TO FOLLOW THE MANUFACTURER'S RECOMMENDATIONS FOR REPLACEMENT PADS. IT IS RIDICULOUS TO THINK THAT A COMPANY THE SIZE OF DODGE WOULD PUT AT RISK, THE SAFETY OF THE VERY CONSUMERS THAT KEEP THEIR COMPANY SOLVENT -- IF THEY'RE WILLING TO SACRIFICE OUR LIVES (AND THE LIVES OF OUR FAMILIES) SIMPLY TO "SAVE FACE," THEN WHO WILL BE LEFT TO PURCHASE THEIR FUTURE PRODUCTS? FROM REPORTS I'VE READ, OTHER PEOPLE HAVE LITERALLY SPENT THOUSANDS ATTEMPTING TO FIX THEIR JOURNEYS. WHILE I HAVEN'T SPENT AS MUCH AS OTHERS, I SHOULD NOT HAVE HAD TO SPEND THIS TYPE OF MONEY ON A VEHICLE THAT'S STILL UNDER WARRANTY. *TR

Mileage: 18,329

OUR DODGE JOURNEY BEGAN HAVING BRAKING ISSUES. A TRIP TO THE DEALER REVEALED THAT AT ONLY 30,000 MILES, THE FRONT BRAKES WERE BASICALLY NON-FUNCTIONAL. WE NEEDED TO REPLACE PADS AND ROTORS, WHICH WERE FAR BEYOND MACHINING, ON THE FRONT AND PADS ON THE REAR AS WELL AS HAVING THE REAR ROTORS TURNED. THIS IS UNACCEPTABLE FOR A VEHICLE DRIVEN UNDER NORMAL CIRCUMSTANCES WITH ONLY 30, 000 MILES. *TR

Mileage: 30,342

SINCE PURCHASING MY NEW DODGE JOURNEY I HAVE REPEATEDLY BEEN GOING BACK TO THE DEALER'S WITH THE SAME ISSUE. MY VEHICLE KEEPS ON VIBRATING AND PULSATING WHEN BRAKING. IT IS OCCURRING BETWEEN 3 TO 4,000+MILES AND EVERYTIME I TAKE IT IN IT'S JUST SPIN/CUT ROTORS AND REPLACE PADS. I EVEN WROTE AN ANGRY LETTER TO CHRYSLER AND THEY MADE ARRANGEMENTS FOR A CUST SERVICE REP TO MEET WITH THE DEALERS TO RESOLVE ISSUE. WHICH DOES HELP, BUT FOR ONLY A SHORT PERIOD OF TIME THEY ARE NOT LOOKING INTO THE REASON THE BRAKES AND ROTORS ARE BEING USED UP SO QUICKLY. REPLACING THE PARTS IS GREAT BUT FOR HOW LONG IS CHRYSLER GOING TO IGNORE THE OVERALL PROBLEM. THERE IS A PROBLEM WITH THE BRAKING SYSTEM OF THIS VEHICLE. I HAVE NUMEROUS JOB RECORDS TO SHOW HOW MANY TIMES I'VE BEEN TO THE DEALERS AND ALL THAT IS HAPPENING IS MORE OF THE SAME CUT ROTORS REPLACE PADS. ONLY ON MY LAST VISIT WAS I MADE AWARE OF A WARRANT EXTENSION FOR THE SAME PROBLEM ONLY NOW I HAVE TO PAY A DEDUCTIBLE. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY MADE ME AWARE OF THE FACT THAT THEY EXTENDED THE WARRANT BASED ON COMPLAINTS, BUT ISSUED NO RECALLS BECAUSE THE BRAKES ARE STILL DEEMED SAFE. I HAVE BEEN TO THE DEALER'S AT LEAST 6 OR SEVEN TIMES FOR THIS ISSUE AND I HAVE A HARD TIME BELIEVING THAT ALL THAT'S BEING DONE IS AN EXTENSION OF WARRANTY. WHAT'S GOING TO HAPPEN AFTER THE THREE YEARS. I HAVE LOST MY PERSONAL TIME SITTING IN A DEALERSHIP'S AND NOW IT LOOKS LIKE MY WALLET WILL BE TAKING A HIT FROM DEDUCTIBLES EVERYTIME THIS ISSUE ARISES. THIS IS SO AGGRAVATING. *TR

I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDED TO BE REPLACED ALSO AND THAT HE HAS NEVER SEEN THE BACK BRAKES WITH ONLY 28000 MILES THAT NEEDED TO BE REPLACED. $700.00 ON A CAR THAT ISN'T EVEN 2 YEARS OLD AND STILL UNDER WARRANTY????? NOT VERY HAPPY WITH THE CAR OR CHRYSLER THE COMPANY. THEY NEED TO PUT OUT A BETTER PRODUCT.

Mileage: 28,000

PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR

Mileage: 43,201

AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE ROTORS WERE DEFECTIVE OR INSUFFICIENT, AND THAT THE UNEVEN WEAR COULD BE CAUSED BY DEFECTIVE CALIPERS. *TR

Mileage: 19,100

PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WASN'T UNDER WARRANTY IT WOULD COST $40-$60 TO REPLACE. THAT'S A LOT OF MONEY FOR A VALVE STEM. THIS SENSOR IS A WASTE OF MONEY. LOOK AT YOUR TIRES SAVE MONEY. WHILE THE SERVICE CENTER FIXED THAT THEY SAW MY FRONT BRAKE PADS WORN DOWN TO ALMOST NOTHING AND THE ROTORS ALMOST COMPLETELY SHOT. HAVING ONLY 16,500 MILES ON MY JOURNEY I FEEL A SENSOR WOULD HAVE HELPED FOR THIS $360 REPAIR JOB. I GET A NEW BUT BARLEY LEGAL ROTOR YOU SELL FOR NEW. CAN;T EVEN TURN THEM DOWN ANY MORE. HAVING TO REPLACE THEM WITH ONLY 16,500 MILES IT A BUNCH OF --AP!! WHERE'S MY WARRANTY ON THIS. JUST SEND ME MY $360 AND WE'LL CALL IT EVEN. THE SAY DRIVING A SAFE AUTOMOBILE IS TOP PRIORITY. LET'S FIX THESE ROTORS. *TR

Mileage: 16,500

FRIDAY, FEBRUARY 4, 2011 AT APPROXIMATELY 4:00 CALL WAS PLACED AT 3:58 I WAS DRIVING DOWN THE INTERSTATE IN MY 2009 DODGE JOURNEY. I NOTICED THAT MY CAR WAS BOUNCING AND VIBRATING EVERYTHING IN THE CAR. I PULLED OVER AND I ROLLED DOWN MY WINDOW. IT SMELLED LIKE MY CAR WAS ON FIRE. I IMMEDIATELY CALLED THE AUTOMOTIVE DEPARTMENT WHERE I BOUGHT THE CAR. I EXPLAINED TO THEM THE SITUATION AND THEY SAID THAT THEY WOULD SEE MY VEHICLE IMMEDIATELY. I PULLED THE VEHICLE IN AND THEY SAID THAT MY BACK BRAKES ON ONE SIDE HAD BECOME VERY HOT AND THE OTHER BRAKE WAS WARM. THEY STATED THAT MY CALIPER BROKE AND THEY WERE LOOKING INTO IT, BUT I WOULD NOT BE ABLE TO DRIVE MY VEHICLE HOME BECAUSE THE BRAKES LOCKED DOWN AND THE CAR FAILED. A MAN IN THE AUTOMOTIVE DEPARTMENT STATED, 'YOU ARE VERY LUCKY THAT YOU PULLED OVER AND BROUGHT IT IN. THIS TYPE OF THING IS VERY DANGEROUS.' THE CAR SHOULD NOT HAVE FAILED AND THEY ARE UNSURE WHY IT DID AND THEY HAVE NO EXPLANATION AS TO WHY IT FAILED. WHEN I WENT TO PICK THE CAR UP, THE MECHANIC SAID IT WAS THE FRONT LEFT CALIPER THAT BROKE AND THIS CAUSED THE CAR TO FAIL AND MY BRAKES LOCKED DOWN.

Mileage: 73,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LEAKING. UPDATED 03/08/11

Mileage: 41,600

BRAKE ROTOR AND PAD WEAR FAILURE AT 15K MILES. BRAKES HAD TO BE REPLACED FRONT AND REAR AS THE ROTORS HAD WARPED ON A 2009 DODGE JOURNEY WITH 15K MILES OF MOSTLY HIGHWAY DRIVING ($1100). FAULT WAS NOTICED DUE TO VIBRATIONS DURING BRAKING. DODGE REFUSED TO ACCEPT ANY LIABILITY FOR THIS ISSUE AND BLAMED POOR BRAKING. WHEN REPLACING THE ROTORS WITH NEW DEALER SUPPLIED PARTS THEY ARE VISIBLY THICKER THAN THE ORIGINALS AND I WAS ADVISED BY THE DEALERSHIP THAT THESE WERE MORE SUITED TO THE VEHICLE. SHOULD THIS NOT BE THE CASE WHEN MANUFACTURED? CHECK ADDITIONAL SITE FOR SIMILAR CASES - HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/BRAKES/PREMATURE_BRAKE_AND_ROTOR_WEAR.SHTML. THERE ARE 104 REPORTED CASES ON THIS SITE ALONE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SE. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT STATED THAT THE BRAKES EXHIBITED AN UNUSUAL SQUEALING NOISE THAT WOULD BECOME LOUDER WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUBBING NOISE WHEN ATTEMPTING A TURN. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 34,100.

Mileage: 34,000

I HAVE A 2009 DODGE JOURNEY STX I RECENTLY HAD TO REPLACE THE BRAKES ON MY CAR- THEY WERE NOT STOPPING AND MADE A TERRIBLE RUBBING NOISE. MY MAJOR CONCERNS ARE THESE: SINCE I PURCHASED THE CAR- NEW IF YOU STOP SUDDENLY THE WHOLE CAR BUCKS FORWARD AND SKIDS. THE OTHER CONCERN IS THE VERY EARLY WEAR OF THE BRAKES.. UPON FURTHER RESEARCH I FOUND THAT MANY OTHER DODGE JOURNEY CONSUMERS HAVE HAD EARLY BRAKE WEAR. I HAVE NEVER REPLACED BRAKES IN ANY OTHER VEHICLE BEFORE 40,000 MILES. I DRIVE MOSTLY HIGHWAY SHORT DISTANCES IT IS VERY SCARY NOT KNOWING WHEN THE BRAKES ARE GOING TO WEAR. IT IS NOT A COVERED WARRANTY ITEM. IT IS VERY COSTLY AND TIME CONSUMING. THERE ARE CLASS ACTION SUITS ON THE THIS SAME ISSUE IN 2 SEPARATE STATES.

Mileage: 19,000

FRONT AND REAR BRAKES AND ROTORS EXCESSIVE WEAR. AGAIN ON 29 DEC 2010 BRAKES AND ROTORS EXCESSIVELY WORN AT 15312 MILES.

Mileage: 9,728

AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR

Mileage: 2,000

PRE-MATURE REAR BRAKE FAILURE. *TR

Mileage: 34,000

BRAKES AND ROTORS FAIL PREMATURELY ON DODGE JOURNEY. I'VE HAD TO REPLACE THE BRAKES AND ROTORS THREE TIMES NOW IN THE PAST 12 MONTHS. THE ROTORS WARP CAUSING THE VEHICLE TO SHAKE. I DON'T THINK THAT THE BRAKE SYSTEM THAT DODGE PUT IN THESE CARS FUNCTIONS CORRECTLY. *TR

BRAKE FAILURE BRAKES AND ROTORS WORN TO A DANGEROUS CONDITION PREMATURE WITHOUT AND WARNING OR PANEL LIGHT.

Mileage: 15,000

AT 17,000 MILES, BRAKES ARE COMPLETELY WORN ALREADY. *TR

Mileage: 17,000

PURCHASED A 2009 DODGE JOURNEY SXT IN 02/09; TOOK CAR IN TO DEALERSHIP 11/30/10 FOR ROUTINE OIL CHANGE/MAINTENANCE AND WAS TOLD THE FRONT BRAKES WERE SHOT EVEN THOUGH THE CAR HAS LESS THAN 21,000 MILES ON IT AND VEHICLE HAS HAD STRINGENT MAINTENANCE. WAS TOLD BY THE SERVICE DEPT THAT JOURNEYS "ARE JUST HARD ON BRAKES". THEN CONTACTED SEVERAL LOCAL BRAKE SHOPS AND WAS TOLD THIS WAS WAY TOO EARLY FOR BRAKES TO BE FAILING. NO WARNING LIGHT ON DASH; ONLY INDICATION BRAKES WERE BAD WAS A LITTLE GRABBING OR MUSHY FEELING UPON BRAKING, OCCASIONAL SLIGHT SQUEALING NOISES BUT THIS WAS INFREQUENT. UPON CHECKING THE INTERNET I FOUND HUNDREDS OF COMPLAINTS FROM OTHER DODGE JOURNEY OWNERS OF PREMATURE WEAR ON BRAKES. CONTACTED DODGE CORPORATE OFFICE; SPOKE WITH SERVICE REP AND EXPLAINED THE PROBLEM. SHE AGREED FRONT BRAKES SHOULD NOT BE WEARING OUT THIS EARLY; SHE CONTACTED THE LOCAL DEALERSHIP WHERE I BOUGHT THE CAR (WHICH I HAD ALREADY DONE). SHE CALLED ME BACK AND SAID THEY HAD WORKED OUT THAT I NEEDED TO TAKE THE CAR IN AND REPLACE THE FRONT BRAKE PARTS AND UPGRADE TO HEAVIER DUTY PARTS. KICKER IS THAT I WAS SUPPOSED TO PAY FOR EVERYTHING; I POINTED OUT THAT THE FACTORY PARTS ORIGINALLY ISSUED ON THE CAR WERE OBVIOUSLY NOT HEAVY DUTY FOR A 3800 POUND CAR AND THAT THE BRAKES WERE A DESIGN DEFECT. SHE STATED THAT IT WAS CONSIDERED TO BE NORMAL WEAR AND THAT DODGE WOULD NOT REPLACE PARTS; DEALERSHIP STATED THE SAME. ASKED IF IT WOULD TAKE SOMEONE DYING IN A CRASH FROM BRAKE FAILURE TO GET DODGE TO RECALL VEHICLES AND NO ANSWER WAS GIVEN. TOOK CAR IN TO LOCAL BRAKE SHOP AND MECHANIC SAID FRONT BRAKES WERE TOTALLY GONE AND WERE CUTTING INTO THE ROTOR. THIS IS A HAZARD ISSUE. I TAKE THE CAR IN EVERY 3000 MILES FOR MAINTENANCE AND HAD NEVER PREVIOUSLY BEEN TOLD BRAKES WERE GOING BAD---- WHICH THEY SHOULDN'T BE AT BARELY 20,000 MILES! THESE CARS SHOULD BE RECALLED DUE TO DEFECTIVE PARTS AND HAVE THE COMPANY TO REPLACE BRAKES. *TR

Mileage: 21,400

2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR

Mileage: 8,800

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, HE HEARD A GRINDING NOISE WHILE ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH THE REAR AND FRONT SUSPENSION WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/26/11*LJ THE FRONT BRAKES AND ROTORS WERE REPLACED. UPDATED 04/20/11

Mileage: 31,000

BAD BRAKES ON 2009 DODGE JOURNEY SXT. HAD TO REPLACE FRONT BRAKES AT 22,700 MILES AND THEN REPLACE THE BACK BRAKES AT 30,200 MILES. THAT INCLUDES PADS AND ROTORS. TOTAL COST $700. *TR

Mileage: 22,700

AT 31,000 MILES MY 2009 DODGE JOURNEY BEGAN SHAKING WHEN BRAKES APPLIED. HAD TO REPLACE BOTH FRONT AND BACK BRAKES AND ROTORS AT A COST OF $450. CURRENTLY A SHAKE EXIST IN THE CHASSIS OF THE VEHICLE WHEN I REACH SPEEDS OF 50 MPH OR GREATER. TIRES WHERE BALANCE 3 TIMES AND FINAL DIAGNOSIS BY DEALERSHIP IS THAT I HAVE ONE "EGG SHAPED" KUMHO TIRE THAT KUMHO WILL NOT TAKE RESPONSIBILITY FOR AND WOULD COST ME $267.00 TO CHANGE AS THERE IS ONLY ONE MANUFACTURE OF THIS TIRE. *TR

Mileage: 31,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY RT. THE FRONT BRAKE PADS AND ROTORS WERE WORN AND HAD TO BE REPLACED APPROXIMATELY FOUR TIMES. WHEN THE BRAKE WERE DEPRESSED THE VEHICLE WAS SHAKING EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT WAS NORMAL WEAR AND TEAR ON THE BRAKES. EACH TIME THE VEHICLE WAS TAKEN IN FOR REPAIRS SHE HAD TO PAY THE COST SINCE THERE WERE NO WARRANTIES OR RECALLS ON THE BRAKES. THE MANUFACTURER WAS CONTACTED AND INFORMED HER SHE WOULD BE RESPONSIBLE FOR PARTS AND THAT THEY WOULD PAY FOR THE LABOR. NO OTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR

Mileage: 11,000

FRONT BRAKE PAD FAILURE @ 19,000 MILES. HAD TO BE REPLACED. VEHICLE NOW HAS 26,000 MILES AND BACK BRAKES NOW HAVE TO BE REPLACED. FRONT BRAKES ARE @ 95%. THIS SHOWS THAT THE ORIGINAL BRAKE PADS WERE DEFECTIVE OR CHEAP. *TR

Mileage: 18,780

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE TRAVELING AT VARIOUS SPEEDS THE CONTACT NOTICED THAT WHEN THE BRAKES WERE APPLIED HE HEARD A GRINDING NOISE IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 23000 AND THE FAILURE MILEAGE WAS 20000.

Mileage: 20,000

I OWN A 2009 DODGE JOURNEY, WHICH I JUST LOVED UP UNTIL THIS SPRING! I HAD BEGUN TO HEAR ALOT OF DRAGGING NOISES IN THE TIRE AREA AND UPON TAKING IT FOR A TIRE ROTATION, I WAS TOLD I NEEDED TO BRAKES. THE CAR WAS BARELY A YEAR OLD AND YES, IT DID HAVE ABOUT 25,000 MILES ON IT. BUT, I HAD OWNED OTHER CARS IN THE PAST AND DIDN'T HAVE TO REPLACE THE BRAKES FOR ATLEAST 3-4 YEARS! I HAD TO REPLACE THE PADS & ROTORS AT A FEE OF $500. IT'S BEEN ABOUT 4 MONTHS LATER AND AGAIN, THE NOISES HAVE RETURNED! I CAN'T AFFORD TO REPLACE THESE ITEMS AGAIN. IT'S CRAZY! I NOW HAVE TO LIVE WITH THE CONCERNS OF WILL MY CAR STOP, WILL I CAUSE AN ACCIDENT BECAUSE THE BRAKES GO OUT NOT TO MENTION THE CONSTANT NOISE. *TR

Mileage: 24,566

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 40 MPH WHEN THE BRAKE PEDAL BEGAN PULSATING ABNORMALLY. THE STEERING WHEEL ALSO BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FRONT BRAKE PADS WERE REPLACED AND THE FRONT AND REAR ROTORS WERE RESURFACED. THE IDENTICAL FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT ROTORS WERE BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 2/28/11 *CN THE BRAKES AND ROTORS WERE REPLACED TWICE. UPDATED 04/29/11

Mileage: 12,000

I HAVE A 2009 DODGE JOURNEY. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 14,000 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOOK IT TO MY MECHANIC BECAUSE I DIDN'T WANT THE SAME DODGE BRAKES ONIT. WE USED BENDIX BRAKE PADS. I WAS OK UNTIL I HIT APPROXIMATELY 21 K MILES. THE DEALER THEN TOLD ME I NEED NEW ROTORS. I THEN TOOK IT TO MY MECHANIC AND REPLACED THE ROTORS WITH THE HOLED AFTERMARKET ROTORS BECAUSE THEY STAY COOL AND WILL NOT HEAT UP. WITHIN 300 MILES AFTER I REPLACED THE ROTORS AND SHOES, THE CAR STARTED THE SAME SYMPTOMS AGAIN. SHAKING WHEN THE BRAKES ARE APPLIED. DODGE SHOULD COME OUT AND RECALL THE BRAKES ON THIS CROSSOVER. MY DEALER TOLD ME THAT THEY USE CAR BRAKES ON THIS TRUCK AND THEY SHOULD HAVE EQUIPPED IT WITH TRUCK BRAKES BECAUSE IT IS TOO HEAVY. I BOUGHT THIS CAR WITH THE EXPECTATION EVERYONE HAS FROM A NEW CAR AND I AM VERY UPSET WITH DODGE. THEY NEVER COVERED ANY OF THE BRAKE SYSTEM UNDER WARRANTY AND I AM POURING ALL THIS MONEY ON THIS CAR THAT I DO NOT TRUST. DODGE SHOULD BE SUED FOR THIS CAR !!!!!*TR

WE HAVE HAD THE BRAKES REPAIRED THREE TIMES ON OUR 2009 DODGE JOURNEY. THE CALIPERS NEVER SEEM TO DISENGAGE AFTER BRAKING CAUSING CONSTANT WEAR ON THE BRAKES. WE HAVE DISCUSSED THIS WITH THE DEALERSHIP AND HAVE BEEN TOLD THAT IT IS NOT THEIR RESPONSIBILITY. THE FIRST REPAIR HAD TO BE DONE SHORTLY AFTER THE VEHICLE WAS OUT OF WARRANTY. THE BRAKE CHECK LOCATION THAT WE ARE USING STATES THAT THE ISSUE IS DUE TO POOR DESIGN AND POSSIBLY AN ISSUE WITH THE PARTS. I SEE NUMEROUS COMPLAINTS ON BLOGS REGARDING EARLY BRAKE REPAIR NEEDED ON DODGE JOURNEYS. *TR

Mileage: 25,040

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 5 MPH SHE HEARD A RUBBING NOISE. THE CONTACT STATED WHEN SHE REACHED HER DESTINATION SHE REMOVED THE TIRE FROM THE VEHICLE AND NOTICED THAT THE FRONT ROTORS AND BRAKE PADS WERE WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 21,629.

Mileage: 21,629

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE FRONT BRAKES AND ROTORS HAD TO BE REPLACED AT 13000 MILES AND THE REAR ROTORS HAD TO BE RESURFACED AT 17000 MILES. THE SERVICE MANAGER AT THE DEALER STATED THAT THEY ARE AWARE THAT THE BRAKES AND ROTORS DETERIORATED EARLIER THAN EXPECTED, BUT WHEN THE REAR ROTORS WERE REPLACED, THE MANUFACTURER STATED THAT THIS WAS NOT A COMMON OCCURRENCE. THE FAILURE MILEAGE WAS 13000 AND THE CURRENT MILEAGE WAS 19000.

Mileage: 13,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE NOTICED A SLIGHT SHIMMY IN THE VEHICLE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR AN OIL CHANGE WHEN THE TECHNICIAN INFORMED THE CONTACT OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Mileage: 14,000

VEHICLE HAS POOR BRAKE PERFORMANCE. FRONT AND REAR BRAKE PADS WORN OUT AT 21,000 MILES. DEALER REPLACED PADS AND TURNED ROTORS. BRAKES HAVE DELAY BEFORE SLOWING THE VEHICLE (PRE AND POST REPAIR) AND THE VEHICLE REQUIRES A LARGE DISTANCE TO STOP (GREATER THAN OUR PREVIOUS SUVS INCLUDING CHRYSLER PACIFIC, DODGE DURANGO, JEEP GRAND CHEROKEE, AND JEEP LIBERTY). *TR

Mileage: 21,056

I OWN A 2009 DODGE JOURNEY . I TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN THEY TOLD ME THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT. THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAVE BEEN NO REPAIRS AT THIS MOMENT. THE FAILURE MILEAGE WAS AROUND 21,300. ALSO, THE FRONT END MAKES LOUD NOISES WHEN I BACK UP AND/OR TURNING TO THE RIGHT. *TR

Mileage: 21,300

I HAD NO SIGNS OF PROBLEMS WITH THE BRAKES ON MY 2009 DODGE JOURNEY. DURING ROUTINE MAINTENANCE (OIL CHANGE, TIRE ROTATION), THE DEALER INFORMED ME THAT MY CALIPERS WERE "STICKY" AND THAT I SHOULD SOON HAVE THE BRAKES DONE. THEN I STARTED TO HEAR A SQUEALING NOISE A WEEK OR SO AGO. TWO NIGHTS AGO I STOPPED AT THE MAILBOX AND GOT OUT TO GET THE MAIL AND MY REAR BRAKES WERE GLOWING RED, SPARKING AND SPITTING. I TOOK IT TO THE DEALER THE VERY NEXT DAY TO GET THE BRAKES CHANGED. TURNS OUT I NEED A COMPLETE OVERHAUL OF THE ENTIRE BRAKE SYSTEM. NEW PADS, ROTORS, CALIPERS IN THE REAR, AND ONLY 10% REMAINING IN THE FRONT, FOR WHICH I IMMINENTLY NEED PADS AND ROTORS. DODGE HAS GOT ISSUES WITH THEIR BRAKES THAT MAKE THEM VERY UNSAFE -- AND I HAVE NO CHOICE BUT TO REPLACE THE OLD SHODDY PARTS WITH THE SAME QUALITY PRODUCT. THE SAME THING IS GOING TO HAPPEN AGAIN AND AGAIN. I HAVE NEVER HAD TO REPLACE COMPLETE BRAKING SYSTEMS IN THE FIRST YEAR, IN ALL MY 30 PLUS YEARS OF OWNING A VEHICLE. *TR

Mileage: 31,000

BRAKE PADS AND ROTERS REPLACED ON MY 2009 DODGE JOURNEY AT 19,000 MILES AFTER MONTHS OF PROBLEMS WITH BRAKING AND SHAKING IN THE STEERING COLUMN. *TR

Mileage: 18,900

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT HE TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN DEALER TOLD HIM THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT AND THE CONTACT STATED THAT THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAD BEEN NO REPAIRS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 16001.

Mileage: 15,000

2009 DODGE JOURNEY BRAKE PROBLEMS. PADS AND ROTORS REPLACED ON FRONT @ 20K MILES, REAR PADS REPLACED @35K MILES. DEALER CLAIMS 'NORMAL WEAR AND TEAR'. FINALLY INVOLVED IN AN ACCIDENT. CAR DID NOT BRAKE APPROPRIATELY AND REAR-ENDED ANOTHER CAR. SAFETY CONCERNS NOW OVER THE ENGINEERING AND DESIGN, PERHAPS THE BRAKES ARE UNDERSIZED FOR THIS CAR. *TR

Mileage: 52,000

BRAND NEW CAR WITH BRAKES THAT ARE NOT SUBSTANTIAL ENOUGH TO CARRY THE VEHICLES LOAD SO BRAKES PREMATURELY WEAR AS WELL AS RUINING THE ROTORS HAVE LESS THAN 23,000 MILES ON THE CAR AND ALSO OTHER OWNERS HAVE MADE SAME COMPLAINT ON THE SAME MODEL AND YEAR MANUFACTURER WILL FIX IF YOU HAVE LESS THAN 12,000 MILES BUT WILL NOT UPGRADE BRAKING SYSTEM TO CORRECT THE ISSUE NOR WILL THEY EVEN SPLIT COST THE COST OF BRAKES IF YOU ARE OVER 12000 MILES ON VEHICLE THIS IS A ONE YEAR OLD 2009 DODGE JOURNEY BOUGHT WITH 17 MILES ON IT CAN SUBSTANTIATE MY CLAIM WITH OTHER COMPLAINTS ON THE DODGE FORUM COMPLAINTS WEBSITE. *TR

Mileage: 20,000

I DRIVE THE DODGE JOURNEY FOR 13 MONTHS FROM NEW. THE CAR HAS NOW 32,500 MILES ON IT. I HAD TO REPLACE BRAKES - PADS AND ROTORS THREE TIMES. RECENTLY I FOUND OUT THAT THE REAR TIRES ARE ALSO WORN - THE LOWER PART OF THE INSIDE WALL ON BOTH TIRES IS WORN NOT EVENLY? THE LOCAL DEALER, SUPPORTED BY DODGE OFFICIALS, CLAIMS THIS IS NORMAL WEAR AND TEAR FOR THIS CAR, SHIRKING THE MANUFACTURER'S RESPONSIBILITY. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE TOOK HIS VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT PADS AND ROTORS NEEDED TO BE REPLACED EVEN THOUGH THE VEHICLE ONLY HAD 19,000 MILES ON IT. CHRYSLER WAS CONTACTED AND STATED THAT IT WAS OUTSIDE THE 12 MONTH WEAR AND TEAR WARRANTY PERIOD SO THE REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

Mileage: 190,000

2009 DODGE JOURNEY SUV BRAKES AND ROTORS PREMATURE WEAR, LEAKING ROOF, AND MORE... BRAKES AND ROTORS ON THE CAR HAD TO BE REPLACED TWICE ON THE FRONT AT LESS THAN 34,000 MILES AND ONCE ON THE BACK AT LESS THAN 39, 000 MILES; THIS IS A SERIOUS PROBLEM WITH THIS MAKE & MODEL AND CAN CAUSE SOME ONE THERE LIFE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND THEY ARE NOT BEING ACCOUNTABLE. CHRYSLER-DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND MAKE THE RECALL ON THE 2009 DODGE JOURNEY AND STOP BLAMING THIS PROBLEM ON THE PEOPLE WHO PURCHASED IT. *TR

Mileage: 17,508

2009 DODGE JOURNEY SXT 6 CYL. 3.5 L ENGINE. 2WD. FRONT BRAKES STARTED TO SQUEAL AND GOUGE THE ROTOR ON THE FRONT LEFT (DRIVER SIDE) AFTER ONLY 20K MILES. REPLACED PADS AND COULD NOT AFFORD TO TURN ROTOR ALSO. 58 COMPLAINTS ON AUTOBEEF.COM AND CARCOMPLAINTS.COM ABOUT THE SAME PROBLEM, SAME VEHICLE, SAME YEAR, SAME RESULTS FROM DODGE AND DEALERS. 'IT'S NORMAL" AND OVER 12K OR 12 MONTHS NOT COVERED UNDER WARRANTY. ALL COMPLAINTS ABOUT THIS TO CHRYSLER/DODGE AND NHTSA HAVE HAPPENED BETWEEN 7K MILES AND 24K MILES... NO RECALL OR ACKNOWLEDGMENT OF THIS PROBLEM BY DODGE. THEY REFUSE TO RECALL AND STATE THAT THEY HAVE NOT HEARD OF THIS PROBLEM FROM ANYONE ELSE. READ THE COMPLAINTS ON AUTOBEEF AND SEE HOW MANY PEOPLE HAVE CALLED DODGE ABOUT THIS. IN MOST CASES, THE PADS WERE REPLACED AND NEW ROTORS WERE REPLACED AT OWNER'S EXPENSE. IN ALOT OF CASES, THE DEALERS TOLD THE OWNERS THAT IF THEY TURNED THE ROTORS, THEY WOULD BE TOO THIN AND HAD TO GET NEW ROTORS. KEEP IN MIND THAT THESE ARE CARS UNDER 25K MILES. THE CALIPER HAS NOT BEEN ADDRESSED AS PART OF THE PROBLEM BUT THE PADS AND ROTORS HAVE TO BE REPLACED AGAIN AFTER ONLY ANOTHER 10K MILES. I THINK IT MAY BE THE CALIPERS. DODGE NEEDS TO RECALL BASED ON THIS PROBLEM. AS A RESULT OF THE PREMATURE BRAKE WEAR THE FRONT TIRES HAVE WEAR ON THE OUTSIDE TREADS. IT IS THE BRAKES AND TIRES!!! SAFETY ISSUE!!!!! *TR

Mileage: 15,900

I CURRENTLY OWE A 2009 DODGE JOURNEY IT HAS 27000 MILES ON IT. I HAVE HAD TO REPLACE THE FRONT BRAKES TWICE AND ROTORS ONCE AND NOW I HAVE TO REPLACE THE REAR PADS AND ROTORS BECAUSE THEY ARE WARPED. I WOULD NOT RECOMMEND THAT ANYONE BUYS THIS VEHICLE. *TR

MY 2009 DODGE JOURNEY BRAKES EXTREMELY PREMATURELY WORN OUT. BRAKES AND ROTORS NEED REPLACED AT 20000 MILES. MANY OTHERS WITH SAME COMPLAINT GO TO CARCOMPLAINTS.COM. DODGE NEEDS TO RECALL THIS VEHICLE FOR PREMATURE BRAKES REPLACING OR REIMBURSE CUSTOMERS FOR COST. MY 18 YEAR OLD DAUGHTER AND MY 16 YEAR OLD SON ALSO DRIVES THIS VEHICLE. THIS IS A MAJOR DANGER TO ALL THAT DRIVE THIS VEHICLE. THIS SNEAKS UP ON YOU, IT IS NOT A GRADUAL THING; THEY JUST START GRINDING ALL AT ONCE. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR

Mileage: 29,000

THE OTHER DAY I HEARD A SLIGHT SQUEAKING AS I APPROACHED A STOP LIGHT (CAN'T BE THE BRAKES, ITS A 2009 WITH 40K MILES??). THOUGHT NOTHING OF IT, UNTIL YESTERDAY I HEARD METAL SCRAPING, AND I'M SMART ENOUGH TO KNOW IT WAS MY REAR BRAKES. AFTER READING OTHER REVIEWS ONLINE ABOUT THE 'NEW' DODGE JOURNEYS, I'M FEARING MY APPOINTMENT AT THE LOCAL DEALERSHIP ON MONDAY. *TR

Mileage: 42,000

1) NOISE FOR THE TIRES. UNDER WARRANTY NO PROBLEM. 2) 19000 MILES AND NEED NEW ROTORS AND BRAKES. OK NOW THE BRAKES ARE OUT AGAIN AND THE MILEAGE IS ON 34,000 AND STILL UNDER WARRANTY 3) NOTHING WAS DONE I HAD TO BUY NEW ROTORS AND BRAKES NOW I HAVE TO DO IT ALL OVER AGAIN . *TR

Mileage: 19,000

THE BRAKES ON 2009 DODGE JOURNEY SXT NEED NEW PADS AT 14,000 MILES. ACCORDING TO OTHER REVIEWS THIS IS A COMMON PROBLEMS WITH THIS CAR. THE BRAKES AND ROTORS BOTH FRONT AND BACK HAVE TO BE REPLACE EVERY 14,000 TO 15,000 MILES AND CHRYSLER WILL NOT TAKE RESPONSIBILITY FOR THE PROBLEM. PLEASE MAKE THEM RECALL THE BRAKES AND ROTORS AS THIS IS A SAFETY ISSUE. ON EDMUNS.COM CONSUMERS ARE BEGGING OTHER DODGE JOURNEY OWNERS TO FILE A COMPLAINT SO THIS PROBLEM CAN BE FIXED. *TR

Mileage: 14,222

BRAKE PADS FAILED PREMATURELY AT 19529 MILES (20% REMAINING). ROTORS NEEDED MACHINED. BRAKES SHOULD HAVE A MINIMUM WEAR WARRANTY REQUIREMENT. ALSO THE FRONT STRUTS, TIE RODS AND WATERPUMP NEEDED REPLACED. *TR

Mileage: 19,529

DRIVING THE VEHICLE FROM MY HOUSE TO A DESTINATION APPROX 100 MILES AWAY. DURING THE DRIVE, ALL OF A SUDDEN THE BRAKES STARTED GRINDING WITHOUT WARNING. BROUGHT THE VEHICLE INTO DEALERSHIP WHERE THEY TOLD ME THAT THE BRAKES WERE SHOT AND HAD TO BE REPLACED. THIS WAS A COST OF 370.00. THE VEHICLE HAD ONLY 19000 MILES ON IT AND THE BRAKES WERE WORN DOWN TO THE RIVETS. I HAVE BEEN INVESTIGATING THIS PROBLEM AND "EVERYBODY" WHO OWNS A 2009 DODGE JOURNEY HAS THE SAME PROBLEM AND DODGE IS NOT DOING ANYTHING ABOUT IT. THEY ARE TELLING THE CUSTOMERS THAT THIS IS NORMAL. *TR

Mileage: 19,000

MY BRAND NEW 2009 JOURNEY NEEDED FRONT BRAKES AND ROTORS REPLACED AT 22,000MI!! THIS SEEMS TO BE A VERY COMMON PROBLEM AS I CAN GO ON THE INTERNET AND FIND NUMEROUS COMPLAINT FORUMS REGARDING THE SAME ISSUE. THE DEALERSHIP SAID THIS WAS NORMAL WEAR AND TEAR. NOT COVERED UNDER WARRANTY. I HAD TO PAY FOR NEW BRAKES, ROTORS OUT OF POCKET. *TR

Mileage: 22,000

FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. WHY WOULD THEY PUT THESE BULBS IN SERIES RATHER THAN PARALLEL SO THAT ONLY THE BAD BULB WOULD BE OUT RATHER THAN ALL? THAT IS A BIG A SAFETY PROBLEM IN MY OPINION. ALSO ONE TIRE NOW HAS A BULGE IN THE SIDEWALL AND NEEDS REPLACED. THE VEHICLE HAS ABOUT 15K MILES. *TR

Mileage: 12,000

I HAVE A 2009 DODGE JOURNEY AND THE FRONT BRAKES FAILED AFTER 29,686 MILES. THE DEALER CLAIMS IT IS NORMAL, THIS IS NOT TRUE. I AM VERY CONSCIOUS ABOUT BRAKING, I KEEP MY DISTANCE AND DO NOT MAKE HARD BRAKES UNLESS NEEDED. BASED ON POSTED REPORTS, MANY ARE HAVING THE SAME PROBLEM. I HAVE NEVER OWNED AN AUTOMOBILE WITH A BRAKE FAILURE WITH LESS THAN 70,000 MILES ON IT, NEVER. BRAKE FAILURE IS A SAFETY CONCERN OF MINE, IT COULD HARM THE PEOPLE IN THE CAR AS WELL AS SOME ONE ELSE. DODGE IS NOT TAKING ANY RESPONSIBILITY FOR THIS DESIGN OR MATERIAL DEFECT, WHAT EVER THE CASE IS, BUT THEY DON'T HAVE ANY PROBLEM TAKING YOUR MONEY TO KEEP REPAIRING THE PROBLEM. I AM SURE DODGE WILL DO NOTHING UNTIL A COUPLE OF PEOPLE ARE KILLED DUE TO BRAKE PROBLEMS WITH THIS TYPE VEHICLE. *TR

Mileage: 29,868

I OWNED A DODGE JOURNEY 2009 AND ALL OF THE SUDDEN MY BRAKES STARTED TO GRIND. IT FELT LIKE I HAD NO BRAKE POWER AND SOUNDED LIKE IT WAS METAL TO METAL. I TOOK IT IMMEDIATELY TO OUR AUTHORIZED CHRYSLER DEALER AND I WAS TOLD I NEEDED TO REPLACE FRONT ROTORS AND BRAKE PADS. I HAD PURCHASED WITH THIS VEHICLE AN EXTENDED WARRANTY BUT WAS TOLD ROTORS AND PADS WERE NOT COVERED EVEN IN CASE OF PREMATURE WEAR : MY CAR HAS ONLY 22,000 MILES. WHAT IS FRUSTRATING IS THAT THE BRAKES NEVER SQUEALED . HOW COULD I ANTICIPATED THIS ? THE DEALERSHIP IS ASKING OVER $400 DOLLARS TO HAVE THE CAR REPAIRED AND BASED ON WHAT I AM READING IN THIS DATABASE, MY BRAKE PROBLEMS MIGHT HAPPEN AGAIN VERY SOON. *TR

Mileage: 22,000

AT 21,500 MILES I WAS INFORMED THAT MY 2009 DODGE JOURNEY R/T V6 NEEDED NEW PADS AND ROTORS. I WAS FURTHER INFORMED THAT THIS IS NORMAL. UPON RESEARCHING THE ISSUE, I HAVE LEARNED THAT THIS APPEARS TO BE COMMON AND LIKELY A DESIGN FLAW THAT MAY PUT MYSELF AND OTHERS AT RISK ON THE ROAD. *TR

Mileage: 21,500

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 50 AND 55 MPH ON A MOUNTAIN ROAD, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO VIBRATE SEVERELY WITH A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE IDENTICAL FAILURES OCCURRED ON A SEPARATE OCCASION WHICH INVOLVED THE REAR BRAKE PADS AND ROTORS. THE CONTACT EXPRESSED CONCERN OF THE PREMATURE BRAKE WEAR AT SUCH LOW MILEAGE. THE VEHICLE WAS BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 11/16/10. *LJ

Mileage: 28,000

WHEN I APPLY BRAKE IN HIGH SPEED (50-75 MPH) THE WHEEL VIBRATES (DODGE JOURNEY 2009 AND CHRYSLER CIRRUS 2007). *TR

BRAKES AND ROTORS ARE BAD AT ONLY 15,000 MILES..CAR HAS VIBRATING PROBLEM AND WAS TOLD I NEEDED NEW BRAKES AND ROTORS. *TR

Mileage: 16,633

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-50 MPH. THE BRAKES WERE ENGAGED FOLLOWED BY A SQUEALING NOISE AND VIBRATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKES AND ROTORS WERE REPLACED. THE PROBLEM PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE REPLACEMENT OF THE REAR BRAKES AND REAR ROTORS. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

Mileage: 31,000

I OWN A 2009 DODGE JOURNEY AND STARTED HEARING SQUEAKY BRAKES FOR ABOUT 2 DAYS WHEN COMING TO A STOP AND THEN ALL OF A SUDDEN I COULD HEAR AND FEEL A LOUD GRINDING NOISE. I COULD THEN BEGIN TO ACCELERATE AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT LET GO. YOU COULD EVEN SEE METAL SHAVINGS ON THE LEFT FRONT ROTOR! I TOOK THE VEHICLE IN AND WAS TOLD THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. I ASKED WHY THE PREMATURE PROBLEMS AND THEY SAID SORRY THIS IS A PROBLEM WITH NEW VEHICLES BUT THAT THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY NEW ROTORS AND BRAKE PADS OUT OF POCKET. *TR

Mileage: 21,000

BRAKES ARE BAD ON MY 2009 DODGE JOURNEY. ALL OF A SUDDEN THE BRAKES STARTED GRINDING. TOOK IT TO THE DEALERSHIP TO FIND OUT THAT THE FRONT BRAKES MAINLY THE LEFT FRONT WAS COMPLETELY WORN METAL TO METAL. THE CAR DOESN'T EVEN HAVE 20K MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR. THIS SHOULD BE UNDER WARRANTY BUT DEALERSHIP SAYS IT IS NORMAL. NORMAL IS 40-50K BEFORE BRAKES GO BAD OR SHOW SIGNS OF A NEEDED REPLACEMENT. THE WEAR INDICATORS ON THE PADS DIDN'T EVEN SOUND, JUST ONE DAY METAL TO METAL. THERE NEEDS TO BE A RECALL, THIS IS VERY DANGEROUS FOR EVERYONE WHO OWNS A JOURNEY. *TR

Mileage: 19,750

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CALIPER LOCKED WHILE DRIVING 30 MPH. WHEN THE CALIPERS LOCK THE VEHICLE BEGAN TO VIBRATE AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR A MONTH. THE DEALER STATED THAT THE REASON THE REPAIR TOOK SO LONG WAS DUE TO THE LACK OF PARTS IN THE U.S. THE CONTACT DOES NOT KNOW WHY THE MANUFACTURER DOES NOT HAVE PARTS. THE FAILURE MILEAGE WAS 35,800.

Mileage: 35,800

I BOUGHT MY 2009 DODGE JOURNEY SXT V6 BRAND NEW 12 MILES ON IT AND WE LOVE THE CAR, AND AFTER NUMEROUS ELECTRICAL ISSUES SUCH AS POWER TO RADIO, AC, LIGHTS ( NOT WORKING WHILE DRIVING) AND AFTER MANY RETURNS TO DODGE DEALER FOR REPAIRS, SO FAR THAT PROBLEM FIXED. MY DOORS FILL UP WITH WATER EVERY TIME IT RAINS, DEALERSHIP SAYS THAT'S NORMAL, I'VE NEVER HEARD WATER SLOUCHING ROUND INSIDE A DOOR BEFORE, WHICH I BELIEVE LEAD TO THE POWER WINDOWS FAILING. DEALERSHIP FIXED ELECTRICAL WINDOW ISSUE BUT GET WATER IN DOORS. THE MOST IMPORTANT ISSUE IS AT 9000 MILES I HAD TO TAKE THE CAR IN, BRAKES WERE GRINDING, DEALERSHIP REPLACED THE BRAKES. NOW AT 21000 MILES IT NEEDS A COMPLETE NEW BRAKE JOB DONE AND THEY WANT TO CHARGE ME ABOUT $500. THE SIGNS THAT THE BRAKES WERE GOING BRAKES THEY STARTED SQUEAKING AND THEN A WEEK LATER MY BRAKES ARE METAL TO METAL. I BELIEVE THIS IS A HUGE SAFETY ISSUE THIS IS OUR FAMILY CAR. *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT BRAKES AND ROTORS WERE WEARING PREMATURELY. THE DEALER ADVISED THE WEAR OF THE BRAKES AND ROTORS WAS NORMAL. THE CONTACT DISAGREED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,500. UPDATED 11/05/10 *BF THE CONSUMER STATED AFTER REPORTING THE ISSUE TO DODGE CORPORATE, THE PROBLEM WAS FIXED AND SHE PAID A $100 DEDUCTIBLE. THE CONSUMER STATED, SHE HAS ONLY PUT 1500 MORE MILES ON THE VEHICLE SINCE THE ORIGINAL CASE AND THE ROTORS ARE WARPING AGAIN. UPDATED 11/05/10*JB

Mileage: 24,500

GRINDING NOISE WHEN DRIVING SLOW, TAPPING THE GAS WOULD MAKE IT GO AWAY, CALLED TO HAVE IT SERVICES, AND TWO DAYS BEFORE I WAS SCHEDULED THE BRAKE PADS SLIPPED OFF AND I HAD TO DRIVE HOME METAL ON METAL, THEN HAD TO REPLACE BRAKES AND ROTORS UNDER 27,000 MILES. RUBBING NOISE COMING FROM THE FRONT WHEN YOU TURN CORNERS, AND A WHINING NOISE COMING FROM THE BACK, AND CHRYSLER MECHANICS STATED THEY HAVE RECEIVED A LOT OF COMPLAINTS BUT NOT TO WORRY, BECAUSE THEY CANNOT FIND ANYTHING SERIOUS GOING ON. *TR

Mileage: 27,637

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, APPROACHING A STOP LIGHT, THE CONTACT APPLIED HER FOOT ON THE BRAKES AND HEARD A LOUD GRINDING NOISE. THE CONTACT THEN ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT RELEASED. A DIAGNOSTIC TEST WAS PERFORMED WHICH INDICATED THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. THE ROTORS AND BRAKE PADS WERE REPLACED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 11,100. THE CURRENT MILEAGE WAS 11,180.

Mileage: 11,100

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

Mileage: 36,666

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 30 MPH AND APPLYING THE BRAKES, THE BRAKES BEGAN TO GRIND ABNORMALLY AND SOUNDED AS IF METAL WAS GRINDING ON METAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO RETURN IN TWO WEEKS FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD THE FRONT BRAKES REPLACED AT A DIFFERENT DEALER AND THE FAILURE DID NOT PERSIST. MOST RECENTLY, THE REAR BRAKES BEGAN TO EXHIBIT SEVERE BRAKE DUST SURROUNDING THE REAR TIRE WELL. THERE WERE NO REPAIRS TO THE REAR BRAKES. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT WAS UNKNOWN.

Mileage: 24,000

TL* THE CONTACT RENTED A 2009 DODGE JOURNEY FROM A LOCAL TEMPORARY RENTAL VEHICLE FACILITY. THE CONTACT STATED THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN APPLYING THE BRAKES FROM A SPEED OF AT LEAST 35 MPH. THE CONTACT STATED THE FEELING WAS SIMILAR TO METAL SCRAPING AGAINST METAL. THERE WAS AN INCREASED STOPPING DISTANCE AND THERE WAS A HESITATION IN BRAKE ENGAGEMENT WHEN THE BRAKES WERE APPLIED. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE RENTAL VEHICLE FACILITY STATED THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS UNAWARE IF THE RENTAL FACILITY MADE ANY REPAIRS TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES ARE UNKNOWN. UPDATED 10/13/10*BF UPDATED 10/21/10

BRAKES AND ROTOR ISSUES ON 2009 DODGE JOURNEY, AT 15,400 MILES MY BRAKES STARTED GRINDING ONE DAY OUT OF NO WHERE AND THE PADS NEED TO BE REPLACED AND ROTORS MACHINED ALREADY. IN LOOKING AT VARIOUS SITES THIS SEEMS TO BE A PREVALENT PROBLEM WITH THIS VEHICLE. *TR

Mileage: 15,401

HAVE A 2009 DODGE JOURNEY WITH DEFECTIVE BRAKES. VEHICLE HAS ONLY 18,000 MILES AND THIS IS THE 3RD SET OF BRAKES AND ROTORS NEEDING REPLACEMENT. PREMATURE BRAKE WEAR LEADING TO BRAKE FAILURE FRONT AND REAR. CONTACTED CHRYSLER,THEY WANT ME TO PAY FOR DEFECTIVE BRAKES. DEALER ADMITTED TO ME SEEING ON GOING PROBLEM WITH THIS CAR. CHRYSLER SAYS NOTHING WRONG. NUMEROUS COMPLAINTS ONLINE FROM SAME VEHICLE OWNERS,SAME COMPLAINTS. SOMETHING NEEDS TO BE SERIOUSLY DONE ABOUT THIS BEFORE SOMEONE GETS HURT . *TR

Mileage: 18,620

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES THE CONTACT COULD HEAR A SQUEAKING NOISE. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500 AND THE CURRENT MILEAGE WAS 20,300.

Mileage: 19,500

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE HAD EXPERIENCED BRAKING DIFFICULTY WHICH INCLUDED EXCESSIVE PRESSURE APPLIED TO THE BRAKE PEDAL AND AN EXTREME THROBBING FEELING WHILE BRAKING AT VARIOUS SPEEDS AS LOW AS 35 MPH. THE DEALER REPLACED THE TWO FRONT ROTORS BUT THE FAILURE RECURRED. THE CONTACT ALSO HEARD A LOUD, UNUSUAL POPPING NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FRONT BRAKE PADS, REPLACED THE FRONT PASSENGER SIDE ROTORS, AND RESHAPED THE FRONT DRIVER SIDE ROTORS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD TAKE THE LIABILITY FOR PARTIAL REPAIRS. THE VEHICLE WAS TAKEN TO THE DEALER A THREE TIMES WHO ADVISED THE IDENTICAL REPAIR THAT WAS PREVIOUSLY PERFORMED. THE CONTACT DECLINED THE REPAIR. THE CONTACT WAS CONCERNED SINCE THERE WERE NUMEROUS COMPLAINTS PERTAINING TO THE FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS 7,009 AND THE CURRENT MILEAGE WAS 18,945.

Mileage: 7,009

HAVING A FAIRLY NEW VEHICLE 2009 DODGE JOURNEY I JUST NEEDED TO GET NEW BRAKE PADS AND ROTORS I CAN BELIEVE HOW BAD THE BRAKE WERE AT 25,000 MILES. *TR

Mileage: 25,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH THE CONTACT APPLIED THE BRAKES AND HEARD A SQUEAKING SOUND IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 21000.

Mileage: 21,000

FRONT LEFT BRAKE PADS AND ROTOR EXCESSIVE WEAR. BACK LEFT BRAKE PAD AND ROTOR VERY LITTLE WEAR (TO THE POINT PITTED RUST WAS ON ROTOR). ORIGINAL FRONT PADS AND ROTORS CHANGED OUT AT APPROXIMATELY 36,000 MILES DUE LEFT TO RIGHT UNEVEN WEAR. BACK PADS AND ROTORS CHANGED OUT AT 49,000 MILES, DUE AGAIN TO UNEVEN LEFT TO RIGHT WEAR. AFTER HAVING THE BRAKING SYSTEM LOOKED AT FOR THIS ISSUE BY THE DEALERSHIP TECH WHERE I BOUGHT THE CAR FROM, I HAVE BEEN INFORMED THAT IT WAS DUE TO "EXCESSIVE RUST". I HAD AN ASE CERTIFIED MECHANIC CHANGE THE BACK PADS AND ROTORS AND WAS INFORMED THAT THERE WAS NO ISSUES WITH BRAKE SLIDES, PADS CALIPERS, OR RUST. NOW DEALERSHIP HAS INFORMED ME "THAT DUE TO ALL EVIDENCE OF THE ISSUE BEING DESTROYED, I WILL HAVE TO WAIT FOR IT TO REAPPEAR OR COMPLETE FAILURE TO HAPPEN IN ORDER TO RESOLVE ISSUE". *TR

TL- THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN THE BRAKE WAS APPLIED THE VEHICLE AND THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT AND REAR ROTORS, AND BRAKE PADS FOUR TIMES. THE REAR DIFFERENTIAL ASSEMBLY WAS ALSO REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4,143 AND THE CURRENT MILEAGE WAS 52,175. LI

Mileage: 4,143

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE OIL CHANGE. THE TECHNICIAN INSPECTED THE REAR BRAKE PADS AND INFORMED THAT THE BRAKE SPECS WERE 4 MILLIMETERS. THE CONTACT STATED THE FAILURE OCCURRENCE WAS EXTREMELY EARLY FOR THE MILEAGE ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE. JS

Mileage: 17,000

2009 DODGE JOURNEY SXT BRAKES ARE FAULTY. HAVE SEEN NUMEROUS REPORTS OF PROBLEMS WITH THESE BRAKES. CHRYSLER NEEDS TO RECALL!!! HAD TO HAVE NEW BRAKES @30,000 MILES. *TR

Mileage: 30,000

2009 DODGE JOURNEY- NOISE WITH THE FRONT DRIVER SIDE BRAKES. ROUTER AND BRAKE PAD ARE WORN AT ONLY 27,000 MILES. NOISE STARTED AT UNDER 20,000 MILES AND HAS GOTTEN LOUDER AND ROUTER IS IN WORSE CONDITION. DEALER STATED THEY COULD NOT FIND ANY ISSUE WITH THE ROUTER OR BRAKES. THERE IS A VISIBLE GROOVE IN THE ROUTER AND THE SOUND OF METAL ON METAL WHEN THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. MAJOR PREMATURE WEAR OF THE BRAKES AND ROUTERS. *TR

Mileage: 19,000

I PURCHASED A 2009 DODGE JOURNEY IN MECHANICSVILLE VA IN 2008. THE VEHICLES FRONT BRAKES HAVE BEEN REPLACED 3 TIMES AND THE FRONT ROTORS TWICE IN 55,000 MILES. THE REAR BRAKES ALSO NEEDED REPLACEMENT ONCE. THERE IS NO WARNING WHEN THE BRAKES BECOME WARN, EXCEPT FOR METAL-ON-METAL SOUNDS WHEN THE HARDWARE FOR THE PADS MAKE CONTACT WITH THE ROTORS. THE QUICK LOSS OF BRAKING SURFACE AND ROTOR WEAR IS EFFECTING BRAKING RESPONSE AND CAUSING THE VEHICLE TO SHAKE VIOLENTLY WHEN THE BRAKES ARE APPLIED. I CONTACTED DODGE CUSTOMER SERVICE AND A DEALERSHIP, AND BOTH STATED THAT IT WAS DRIVING HABITS THAT WERE CAUSING EARLY WEAR ON THE BRAKES AND ROTORS. HOWEVER, I HAVE NEVER HAD TO REPLACE THESE COMPONENTS SO EARLY AND OFTEN ON ANY VEHICLE I'VE OWNED BEFORE. *TR

Mileage: 12,000

I OWN A 2009 DODGE JOURNEY. THE FRONT ROTORS HAVE BEEN REPLACED TWICE AND MY CURRENT MILEAGE IS ONLY 15,700! *TR

Mileage: 15,700

I PURCHASED A 2009 DODGE JOURNEY IN APRIL 2009. IT IS NOW JULY 2010 AND 20,000 MILES LATER I ALREADY HAVE HAD TO REPLACE MY FRONT BRAKE PADS AND THE ROTORS NEEDED TO BE REPLACED AS WELL!! AFTER CALLING CHRYSLER BECAUSE THIS IS WAY TOO EARLY TO BE REPLACING THEM THEY SIMPLY STATED THAT IT WAS NOT UNDER WARRANTY AND THERE WAS NOTHING THEY COULD DO. I HAVE NOTICED SEVERAL COMPLAINTS OF THE SAME NATURE ON BLOGS AND ON HERE. *TR

Mileage: 20,800

I BOUGHT MY CAR MAY 2008. THE FIRST TIME IT WENT INTO THE SHOP WAS IN JAN 2009 AND MY CAR HAD ABOUT 11,700 MILES WITH SQUEALING NOISE. (MY HUSBAND IS MILITARY AND WE HAD TO MOVE ACROSS COUNTRY, THAT'S WHY WE HAVE THAT MANY MILES ON IT BY JAN). AT THAT TIME WE DIDN'T HAVE ANY MONEY TO LOOK CLOSER INTO IT. WE TOOK INTO A DEALERSHIP AND WAS TOLD $600 WOULD FIX IT. APRIL 2009 MY HUSBAND CHANGED OUT THE BRAKES OF THE CAR AND TOOK IT TO THE BASE HOBBY SHOP TO GET IT ROTATED. SEPTEMBER 2009 SQUEALING NOISES STARTED AGAIN. DEC 2010 WE TOOK TO A FIRESTONE AND THEY TOLD US OUR BRAKES NEEDED TO HAVE THE BRAKE PADS CHANGED OUT AGAIN. WE WERE SHOCKED. WAITING FOR INCOME TAX TO COME BACK. FEB 2010 WE HAD THE WHOLE FRONT BRAKES AND ROTORS REPLACED. COST $400. APRIL 2010 SQUEALING NOSES CAME BACK. APRIL THE ROTORS WERE RESURFACED! JUNE WE STARED HAVING SQUEALING NOISES AGAIN. TOOK IT INTO FIRESTONE SINCE WE COULD THE BRAKES DONE THERE. THE MANAGER WAS SO SHOCKED AT HOW OUR BRAKES WERE ALREADY HE CALLED MY HUSBAND IN TO THE SHOP TO LOOK AT THE BACK BRAKES!!! THE BACK BRAKES NOW!!! HE TOLD US THE CALIPER WAS TORN AND THAT THE BRAKES NEEDED TO BE REPLACED. AT THIS TIME HE TOLD US THAT HE THOUGHT WE REALLY NEEDED TO TAKE IT INTO THE DEALERSHIP. TOOK THE CAR INTO THE DEALERSHIP THAT SAME DAY AND TOLD THE SERVICE ADVISER EVERYTHING. THE SIDE, THE BRAKE AND ECT. BY 10AM HE CALLED US TELLING US THAT ALL THE BRAKES WERE 90%!!! I DON;T THINK SO., I TOLD HIM TO CALL MY HUSBAND AT THAT TIME BECAUSE MY HUSBAND SAW WHAT THEY SAY ISN'T THERE! SO MY HUSBAND GOT OUT OF WORK EARLY WENT INTO THE DEALERSHIP AND THE SERVICE ADVISER WANTED TO HAND BACK THE CAR AND MY HUSBAND SAID NO I WANT TO SHOW YOU. ADVISER SAID IT WILL BE A MINUTE AS WE ARE BUSY. 1 HOUR LATER HE CALLS MY HUSBAND. OKAY MY HUSBAND SHOWED HIM!!! POINTED AT IT AND SHOWED HIM! THE ADVISER WAS SHOCKED AND DIDN'T KNOW WHAT TO SAY BUT I'LL COME SEE YOU IN A MINUTE IN THE WAITING ROOM. (CAN'T FIT ALL OF IT). *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES BEGAN GRINDING PREMATURELY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS PREMATURE AT 12,800 MILES. THE CONTACT SPOKE WITH AN AUTHORIZED SERVICE TECHNICIAN WHO ADVISED THE CERAMIC BRAKE PADS ON THE VEHICLE WERE DEFECTIVE AND WERE CUTTING INTO THE ROTORS. AFTER INSPECTING THE VEHICLE, THE DEALER STATED THEY WOULD REPLACE THE FRONT BRAKE PADS AND SHAVE THE ROTORS AT THEIR EXPENSE BUT NOT FOR THE REAR BRAKE PADS AND ROTORS. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 12,800 AND THE CURRENT MILEAGE 19,800.

Mileage: 12,800

THIS IS A FOLLOW UP E-MAIL TO PHONE CALL. MY COMP# IS 274123. MY LAST NAME IS SPELLED WRONG AND THERE ARE A FEW DISCREPANCIES. ALSO WANTED TO GIVE AN UPDATE. I OWN AN 09 DODGE JOURNEY IN WHICH I HAD TO REPLACE THE FRONT BRAKE PADS AT 12,800 MILES, JUST AFTER WARRANTY, REPLACED BY MIDAS IN DEC.09. AT 19,800 I FELT MY STEERING WHEEL SHAKE WHEN I APPLIED THE BRAKES. UPON INSPECTION I REALIZED MY REAR BRAKES PADS AND ROTORS WERE SHOT. BEING SUSPICIOUS OF THIS PREMATURE BRAKE ISSUES I GOOGLED "09 DODGE JOURNEY BRAKE PROBLEMS" AND FOUND HUNDREDS OF THE SAME EXACT COMPLAINT! PREMATURE BRAKE FAILURE. HUNDREDS OF PEOPLE WHO NEEDED THEIR PADS AND ROTORS REPLACED FROM 5K-22K SOMETIMES EVEN MORE THAN ONCE! AT THE AVERAGE EXPENSE OF $360.00. I ALSO NOTED THAT THERE ARE NUMEROUS OF THE SAME COMPLAINTS FROM CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN OWNERS. WHEN I CONTACTED THE DEALER I WAS TOLD BY THEIR SERVICE CLERK THAT THE CERAMIC PADS ORIGINALLY INSTALLED AT THE MANUFACTURER ARE WEARING PREMATURELY AND THAT THEY ARE BEING REPLACED BY A TOTALLY DIFFERENT PAD WITH "EXTENDED LIFE". IN MOST CASES THEY ARE BEING REPLACE IN "GOOD WILL"(FREE OF CHARGE). A SERVICE TECH ALSO CONFIRMED THIS BUT TOLD ME HE COULD NOT PROMISE THAT THIS SERVICE WOULD BE FREE UNTIL FURTHER INSPECTION. WHEN WE DROPPED THE CAR OFF AT THE DEALER OUR MAIN COMPLAINT WAS THE REAR BRAKES AND ROTORS. WE ASKED (IN WRITING )THAT THEY BE REPLACED IN "GOOD WILL" AND THAT THEY ALSO INSPECT THE FRONT BRAKES AN ROTORS BECAUSE THEY WERE REPLACED AT 12,800 WITH THE SAME CERAMIC PADS THAT ARE CAUSING ALL THE PROBLEMS. THE DEALER CALLED AND SAID THEY WOULD REPLACE THE FRONT PADS AND CUT THE ROTORS FREE OF CHARGE BUT WOULD NOT REPLACE THE REAR PADS AND ROTORS. THE TECH SAID THEY WERE ALREADY DOING ENOUGH "GOOD WILL"REPAIRS ON THE CAR AND THAT IF WE WANTED THE REAR BRAKES REPAIRED IT WOULD COST US $370. I CALLED CHRYSLER DIRECTLY AND GOT THE SAME RESPONSE. IT'S AMAZING! THE FRONT PADS NEED TO BE REPLACED AGAIN AFTER ONLY 7K. *TR

Mileage: 12,800

REPLACED BRAKES AT 15,500 MILES .JUST HAD CAR IN FOR OIL CHANGE AND INSPECTION AT 20,000 MILES AND WAS TOLD I NEED NEW BRAKE PADS AGAIN. *TR

Mileage: 15,500

I BOUGHT A BRAND NEW DODGE JOURNEY IN APRIL 2009, THIS IS JUNE 2010 AND I HAVE 17,459 MILES ON IT. BRAKES STARTED SQUEALING WHEN I BACK OUT OF MY GARAGE AND SOMETIMES WHEN I'M PULLING UP TO STOP SIGN OR RED LIGHT. HAD THEM CHECKED WITH MY REGULAR OLL CHANGE AND WAS INFORMED TODAY THAT I HAD LESS THAN 10% LEFT ON MY FRONT BRAKES!!!!!!! I LIVE ON A BARRIER ISLAND FOR GOSH SAKES, I'D HAVE TO RIDE THE BRAKES 24/7 TO WEAR THEM OUT THAT FAST! CALLED DODGE CORP. AND THEY SAY ITS NOT COVERED UNDER THE WARRANTY AFTER 12,000. MILES, HA!!!!! I TRADED IN A NEW CHEVY IMPALA WITH GREATER THAN 60,000 MILES AND STILL HAD 40 % LEFT ON THE BRAKES AND I WAS THE DRIVER......THIS IS DEFINITELY A DEFAULT IN MATERIALS AND HAS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED. I WASN'T EVEN GOING TO ASK THEM TO LOOK AT IT AS I WOULD NEVER SUSPECT A NEW CAR NEEDING BRAKES. I MAKE A NEW CAR PAYMENT SO I WON'T HAVE REPAIR BILLS, THIS IS NOT RIGHT. FROM WHAT I HAVE RESEARCHED THIS IS AN ONGOING PROBLEM WITH DODGE AND HAS NOT BEEN ADDRESSED. *TR

Mileage: 17,459

I BOUGHT A 2009 DODGE JOURNEY IN AUGUST 2008. BY AUGUST 2009 12,000 MILES THE BRAKE ROTORS WERE WARPED AND THE PADS WERE SHOT. BY JUNE 2010 28,000 MILES ROTORS WERE WARPED AND PADS SHOT AGAIN. *TR

Mileage: 12,000

WE BOUGHT THAT CAR A YEAR AGO BRAND NEW, EARLIER THIS WEEK WE HEARD GRINDING WHICH WE THOUGHT WAS ABNORMAL AND TOOK TO DEALERSHIP AND THEY SAID THE BRAKES ARE SO BAD THEY COULD GO OUT AT ANY MINUTE. WE DON'T HAVE THE MONEY TO FIX IT AND IT IS NOT COVERED SO IT IS NOT SAFE TO EVEN DRIVE THE CAR. THIS IS WAY TOO EARLY AND FROM WHAT I FOUND ONLINE, EVERYONE IS HAVING THIS ISSUE. WE NEED A RECALL. *TR

Mileage: 24,940

I HAVE A 2009 DODGE JOURNEY. I HAVE NOT HAD ANY INJURIES ASSOCIATED WITH THE ISSUE, HOWEVER FEEL AS THOUGH THERE IS THE POSSIBILITY FOR INJURY TO OCCUR. THE CAR IS 2 YEARS OLD AND ALREADY THE ROTORS HAVE BEEN DIAGNOSED AS BEING WARPED 3 TIMES, ONE OF WHICH THE CAR HAD ONLY BEEN DRIVEN 6000 MILES SINCE THE WARPAGE AND THEN WARPED AGAIN. COMPLETELY UNACCEPTABLE. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. DUE TO THE FACT THAT ALL THIS IS OCCURRING, I FEEL AS THOUGH THIS COULD LEAD TO MAJOR SAFETY ISSUES. *TR

Mileage: 16,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AS SHE WAS ATTEMPTING TO STOP, THE VEHICLE DID NOT RESPOND IMMEDIATELY. SHE FELT A SHIMMY IN THE STEERING WHEEL AND HAD TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER WHERE SHE WAS INFORMED THAT THERE WAS NOTHING LEFT OF THE FRONT BRAKES. THE BRAKES WERE REPLACED AT THE REPAIR CENTER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

Mileage: 16,000

I PURCHASED MY 2009 DODGE JOURNEY IN MAY 2008 -- AT 17,000 MILES AND 2 YEARS LATER I HAVE BEEN TOLD THAT MY FRONT BRAKES ARE TOTALLY WORN AND ROTORS CAN NOT BE TURNED AND NEED TO BE REPLACED. I RECEIVED NO WARNING OF THE BRAKING FAILURE OTHER THAN ONE DAY GRINDING AND SQUEAKING NOISES WHILE I DRIVE. I TOOK MY CAR TO THE SHOP THAT DAY !!! HOW CAN A BRAKING SYSTEM GO BAD IN ONE DAY WITH NO WARNING? I'VE BEEN TOLD BY CHRYSLER THAT THIS IS NORMAL WEAR AND IT WAS NOT COVERED ... HOW CAN A BRAKING SYSTEM FAIL IN 2 YEARS !!! WHEN I MENTIONED THE NUMEROUS POSTS FROM CONSUMERS ABOUT THE SAME PROBLEM. THEY OFFERED NO OTHER EXPLANATION OTHER THAN "THEY MUST BE USING SOFT PADS ... BUT WE STILL DO NOT COVER THIS UNDER THE WARRANTY. " *TR

Mileage: 16,890

THE BRAKE SYSTEM IS HORRIBLY UNDERSIZED FOR THE VEHICLE. PADS AND ROTORS HAVE TO BE REPLACED AT EVERY 13,000 TO 15,000 MILES? CAR HAS ONLY 30,000 MILES AND I AM HAVING TO REPLACE THE ENTIRE BRAKE SYSTEM AGAIN! ALSO THE CAR NOW HAS PROBLEMS STARTING WITH THE FOB KEY. SOMETIMES IT WILL START, SOMETIMES IT WON'T. REALLY DISAPPOINTED WITH THE VEHICLE AND REALLY DO NOT FEEL SAFE IN IT. I AM CURRENTLY TRYING TO TRADE IT IN OR SELL IT DUE TO THE POOR RELIABILITY. *TR

Mileage: 13,500

AT 15,200 MILES, MY 2009 DODGE JOURNEY BEGAN TO MAKE A GRINDING/CRUNCHING NOISE WHEN BRAKES WERE APPLIED, MAKING DRIVING THE VEHICLE DANGEROUS(DID NOT KNOW IF THE BRAKES WOULD FAIL!). SERVICE DEPARTMENT TOLD ME THAT THE ROTORS, BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. ONLY THE CALIPERS WERE COVERED UNDER THE WARRANTY. WHEN QUESTIONED ON HOW THE BRAKES COULD GO SO QUICKLY, STAFF TOLD ME THAT THE VEHICLES COME OUT OF THE FACTORY WITH "SOFTER" PADS AND THE TRACTION CONTROL WEARS THEM OUT QUICKLY. JUST A NICE WAY TO DESCRIBE INFERIOR EQUIPMENT. I DO NOT HAVE THE PARTS THAT WERE REPLACED, WAS TOLD THEY HAD GOTTEN RID OF THEM PRIOR TO MY PICKING UP THE VEHICLE AFTER REPAIR. *TR

Mileage: 15,200

I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY POCKET WITH THIS EXPENSE WHEN I HAVE BEEN COMPLAINING SINCE I PURCHASED THE VEHICLE. I HAVE A GRANDSON THAT I TRANSPORT DAILY AND DON'T FEEL SAFE DRIVING SOMETHING THAT I AM PAYING FOR MONTHLY. I RECENTLY HAD A VEHICLE PULL OUT IN FRONT OF ME AND WENT TO PUT THE BRAKES ON AND THE BRAKES MADE A GRINDING AND TOOK A LONG TO STOP. THE STEERING WHEEL SHOOK AS I APPLIED THE BRAKE. MY GRANDSON WAS IN THE VEHICLE, BUT HE WAS NOT INJURED. *TR

BOUGHT 2009 DODGE JOURNEY IN JUNE 2008. BEGINNING IN LATE APRIL 2010 AT APPX 26,000 MILES BRAKES BEGAN A GRINDING NOISE. TOOK TO GET BRAKES LOOKED AT 2 WEEKS LATER AND WAS INFORMED THE BRAKES/ROTORS WERE SHOT. ONE ROTOR WAS COMPLETELY METAL ON METAL AND ALL THE PADS NEEDED REPLACING. FOR A BRAND NEW CAR WITH LESS THAN 30K MILES ON IT, THERE IS NO REASON THE BRAKES SHOULD HAVE FAILED. I CALLED THE DEALERSHIP TO FIND OUT IF THE ROTOR WAS COVERED UNDER MY EXTENDED WARRANTY AND WAS TOLD ONLY THE FIRST 12K MILES WERE COVERED. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD THE BRAKE DAMAGE/REPAIRS NEEDED ON THIS CAR AFTER SO LITTLE TIME AND MILES HAD BEEN DRIVEN ON THE CAR. AFTER READING NUMEROUS COMPLAINTS REGARDING THE SAME ISSUE, CHRYSLER NEEDS TO LOOK INTO THE PROBLEM. BRAKE REPAIRS COST ME $400.00 FOR A CAR I BOUGHT BRAND NEW LESS THAN 2 YEARS AGO. *TR

Mileage: 26,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING NOISE AND FAILED TO STOP THE VEHICLE WHEN THEY WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE PADS AND ROTORS WERE REPLACED AT 20,000 MILES. A YEAR LATER, THE FAILURE RECCURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD RETURN HER CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 20,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING NOISE AND FAILED TO STOP THE VEHICLE WHEN THEY WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE PADS AND ROTORS WERE REPLACED AT 20,000 MILES. A YEAR LATER, THE FAILURE RECCURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD RETURN HER CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 20,000

PREMATURE BRAKE FAILURE. *TR

Mileage: 14,500

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKES BEGAN TO GRIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE TURNED AND THE DISC PADS REPLACED. THE BRAKES CONTINUED TO GRIND SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE ROTORS WERE TURNED AND DISC PADS REPLACED AGAIN. THE BRAKES CONTINUED TO GRIND AND THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,890.

Mileage: 98,890

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKES BEGAN TO GRIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE TURNED AND THE DISC PADS REPLACED. THE BRAKES CONTINUED TO GRIND SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE ROTORS WERE TURNED AND DISC PADS REPLACED AGAIN. THE BRAKES CONTINUED TO GRIND AND THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,890.

Mileage: 98,890

I PURCHASED A 09 DODGE JOURNEY IN MARCH 09.HAD FRONT BRAKES PADS/ROTORS REPLACED AT 9K MILES, REAR BRAKE PADS/ROTORS AT 10K MILES. I JUST TOOK BACK IN TODAY FOR ANOTHER SET OF FRONT PADS/ROTORS TODAY AT 25K MILES. I HAVE ALSO CONTACTED CHRYSLER REGARDING LEMON LAW IN STATE OF TN. UPON INVESTIGATION ONLINE FOUND THAT NUMEROUS OWNERS ARE HAVING THE SAME PROBLEMS, CAN YOU PLEASE INVESTIGATE THIS? I AM HAPPY WITH THE CAR, JUST VERY NERVOUS WHEN DRIVING WITH MY 2 CHILDREN IN THE CAR. I HAVE OWNED NUMEROUS CHRYSLER/DODGE VEHICLES AND NEVER HAD A PROBLEM LIKE THIS. IN FACT MY PROBLEMS BEGAN IN JULY 09 AND I HAVE BEEN TRYING TO WORK WITH THE DEALERSHIP TO GET THIS CORRECTED, I THINK SOMEONE ELSE NEEDS TO STEP IN AND HELP THE CONSUMERS!! *TR

Mileage: 25,000

AT 15,000 MILES ON MY 09 DODGE JOURNEY, THE FRONT BRAKE PADS ARE GONE AND THE FRONT ROUTERS WARPED. THE BACK PADS ARE FINE BUT THE BACK ROUTERS ARE WARPED. I WAS TOLD BY THE DEALERSHIP THIS IS "NORMAL WEAR". I HAVE OWNED NUMEROUS NEW CARS AND THIS IS NOT NORMAL. DEALERSHIP IS UNWILLING TO CORRECT THIS PROBLEM. *TR

Mileage: 15,000

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

Mileage: 21,000

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

Mileage: 26,000

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

Mileage: 22,200

I PURCHASED A 2009 DODGE JOURNEY, IN MAY OF 2009. BY MARCH 22, 2010, THE BRAKES WERE COMPLETELY GONE. THE PADS WERE METAL TO METAL AND THE ROTORS WERE COMPLETELY SHOT. THE VEHICLE HAD 22,200 MILES ON IT. I HAVE A 3 YEAR AND 36,000 MILE WARRANTY WHICH DON JACKSON IS TRYING NOT TO HONOR. *DT

Mileage: 22,586

I OWN A 2009 DODGE JOURNEY AND HAD MY FRONT/BRAKES REPLACED AND THE ROTORS TURNED AT 12,000 MILES. I AM APPROACHING 20,000 MILES AND THEY NEED TO BE REPLACED AGAIN. FROM MY RESEARCH, THIS HAS BECOME A SERIOUS ISSUE WITH DODGE JOURNEYS. *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT SPEEDS OF 35 MPH, HE COULD HEAR A GRINDING NOISE WHEN APPLYING THE BRAKES. HE ALSO STATED THE BRAKES WOULD NOT ENGAGE AS ACCURATELY AS THEY SHOULD. WHEN DEPRESSED, THE BRAKE PEDAL WOULD FEEL SOFT AND WOULD FALL VERY CLOSE TO THE FLOORBOARD. THE DEALER ADVISED THE FRONT BRAKES WERE WORN AND WOULD NEED TO BE REPLACED. THE ROTORS WERE CUT AND THE FRONT BRAKES WERE REPLACED UNDER FACTORY WARRANTY. THE FAILURE MILEAGE WAS 10,190 AND THE CURRENT WAS UNKNOWN.

Mileage: 10,190

TL* CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STARTED TO MAKE A METAL ON METAL GRINDING NOISE WHILE DRIVING 35MPH. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE COMPLETELY WARN DOWN. THE DEALER HAD TO REPLACE THE BRAKES PADS AND THE ROTORS. THE CONTACT STATED THE FAILURE HAPPENED IN JUST ONE DAY, THERE WAS NO PREVIOUS NOISE OR WARNING. THE DEALER TOLD HER THAT HER BACK BRAKES NEEDED TO BE REPLACED. THE FAILURE MILEAGE 19,200. THE CURRENT MILEAGE WAS 19,600.

Mileage: 19,200

TL* CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STARTED TO MAKE A METAL ON METAL GRINDING NOISE WHILE DRIVING 35MPH. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE COMPLETELY WARN DOWN. THE DEALER HAD TO REPLACE THE BRAKES PADS AND THE ROTORS. THE CONTACT STATED THE FAILURE HAPPENED IN JUST ONE DAY, THERE WAS NO PREVIOUS NOISE OR WARNING. THE DEALER TOLD HER THAT HER BACK BRAKES NEEDED TO BE REPLACED. THE FAILURE MILEAGE 19,200. THE CURRENT MILEAGE WAS 19,600.

Mileage: 19,200

PREMATURE FRONT BRAKE WEAR ON 2009 DODGE JOURNEY. AT 13,000 MILES THE FRONT BRAKE PADS HAD TO BE REPLACED FOR STATE INSPECTION. THIS WAS IN MAY OF 2009. NOW THAT THE CAR HAS 27,000 MILES ON IT THE FRONT BRAKES STARTED GRINDING SUDDENLY. NOW THE FRONT BRAKE PADS AND ROTORS WILL HAVE TO BE REPLACED. NEVER HAD TO REPLACE BRAKES ON A CAR EVERY 13,000 MILES. CHECKED THE INTERNET AND FOUND VERY SIMILAR COMPLAINTS. IS THERE A RECALL OR A PERMANENT FIX FOR THIS PROBLEM OTHER THAN REPLACING BRAKES EVERY 6 MONTHS? *TR

Mileage: 13,323

DODGE JOURNEY 2009. WE HAD TO REPLACE THE FRONT PADS WITH 21K MILES AND FRONT ROTORS HAD TO BE TURNED TWICE TO GET THEM EVEN. NOW WITH 27K THE FRONT ROTORS NEED TO BE REPLACED AND THE PADS IN THE REAR NEED TO BE REPLACED, AS WELL. THIS MUST BE A MANUFACTURER PROBLEM. (DO CUSTOMERS ALWAYS NEED TO WAIT UNTIL SOMEONE DIES -- TOYOTA!!). *TR

Mileage: 21,000

I HAD TO REPLACE MY FRONT AND BACK BRAKES, AND HAD 4 ROTORS RESURFACED ON AN 18 MTH OLD CAR, WITH 16,373 MILES ON IT. I HAD TO PAY $638.58 FOR IT, 426 OF IT WAS LABOR. THIS SHOULD NOT BE NORMAL FOR A NEW CAR. *TR

Mileage: 16,373

BRAKES AND ROTORS HAD TO BE REPLACED AT 16,000 MILES...UNHEARD OF...AND REAR BRAKES ARE GOING TO NEED TO REPLACED SOON AS WELL. CHRYSLER OBVIOUSLY PUT ON FAULTY BRAKES/PADS IN ORDER FOR THIS TO HAPPEN SO SOON. *TR

Mileage: 16,800

2009 DODGE JOURNEY HAD TO HAVE BRAKES AND ROTORS REPLACED AT 16,000. BROUGHT VEHICLE IN FOR TIRE ROTATION AND FOUND OUT EVERYTHING NEEDED REPLACING. UNHEARD OF. VEHICLE REPAIR TECHNICIAN INFORMED ME THAT HE HAS BEEN SEEING AN ABNORMAL AMOUNT OF 2009 JOURNEY'S/CARAVAN'S WITH THE SAME ISSUE. DODGE MUST BE PUTTING ON SUB-PAR BRAKES FOR THIS TO BE HAPPENING. NO ACCIDENT OCCURRED...BUT I WASN'T EXPECTING TO REPLACE AT ONLY 16,000. I'VE SEEN OTHERS ON A DODGE FORUM WEBSITE THAT HAVE HAD TO REPLACE EVEN SOONER. WHATEVER YOU CAN DO TO HELP. IT'S LIKE DAVID FIGHTING GOLIATH. *TR

Mileage: 16,093

2009 DODGE JOURNEY BRAKE ISSUES. CAR WAS BOUGHT NEW IN JAN 09 AND IN NOV 09 THE BRAKES ARE WORN OUT. BRAKE WARE IS UNEVEN FROM FRONT TO BACK AND SIDE TO SIDE. MILEAGE ON THE CAR IS ABOUT 22,000 MILES. IF YOU LOOK AT HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/BRAKES/NOISY_BRAKES.SHTML YOU WILL FIND TWO COMPLAINS OF BRAKES WEARING OUT WAY TO EARLY. IF YOU LOOK AT HTTP://WWW.DODGEJOURNEYFORUM.COM/INDEX.PHP?SHOWTOPIC=463 THERE ARE 6 PAGES OF PEOPLE TALKING ABOUT ISSUES WITH BRAKES WEARING OUT AT OR BEFORE 22K MILES. SEEMS LIKE A SAFETY ISSUE TO ME THAT BRAKES DON'T LAST A YEAR. SEEMS THEY ARE WEARING OUT AT ABOUT HALF OF WHAT THEIR LIFE SHOULD BE. SEEMS TO ME THAT THE BRAKES ARE NOT SIZED RIGHT OR THE PADS THEY USE ARE NOT FORMULATED TO LAST OR THE ROTORS HAVE ISSUES THAT CAUSE THEM TO RUB THE PAD. *TR

Mileage: 22,000

THE BRAKE PEDAL AT A STOP WILL FADE TO THE FLOOR. *TR

Mileage: 5,462

MY 2009 DODGE JOURNEY REQUIRED NEW ROTORS AND BRAKE PADS AT UNDER 20K MILES - THE BACK BRAKES NEEDED TO BE CHANGED BY 25K MILES. DEALER SERVICE CENTER COULD NOT GIVE A REASON AS TO WHY BOTH SETS OF BRAKES WOULD NEED TO BE CHANGED SO SOON. AFTER RESEARCHING ON THE INTERNET THIS WAS FOUND TO BE A COMMON PROBLEM. BRAKES THAT NEED TO BE CHANGED BEFORE 15K MILES OR YOU HAVE TO CHANGE THE ROTORS AS WELL SEEMS TO BE A DEFECT TO ME. I BELIEVED THE SQUEAK WAS DUE TO "DIRT IN THE WHEEL WELLS", AS I WAS TOLD WHEN I TOOK IT IN AT 15K MILES.... THIS IS VERY DANGEROUS AS WELL AS COSTLY. I AM NOW AT ALMOST 30K MILES AND THE SQUEAK IS BACK. CHANGING BRAKES EVERY 15K MILES IS LUDICROUS. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT DURING ROUTINE INSPECTION A TECHNICIAN CONCLUDED THAT THE FRONT BRAKE SYSTEM INCLUDING THE ROTORS NEEDED TO BE REPLACED. HE THEN ADDED THAT THERE WAS ONLY 25 % LEFT ON THE REAR BRAKE PADS. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 20,780.

Mileage: 20,780

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT DURING ROUTINE INSPECTION A TECHNICIAN CONCLUDED THAT THE FRONT BRAKE SYSTEM INCLUDING THE ROTORS NEEDED TO BE REPLACED. HE THEN ADDED THAT THERE WAS ONLY 25 % LEFT ON THE REAR BRAKE PADS. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 20,780.

Mileage: 20,780

I PURCHASED A 2009 DODGE JOURNEY. AT 22,000 MILES THE BRAKES FAILED. THE FRONT BRAKE PADS HAD COMPLETELY WORN TO THE METAL. THE ROTORS WHERE GOUGED TERRIBLY. THE REAR WERE OK?...THE DEALER STATED "THEY MUST BE USING SOFT PADS"????....UNSAFE TO DRIVE, BRAKE FAILURE COULD OCCUR AT ANY MOMENT. THE 19' TIRES DO NOT MATCH THE VERY SMALL BRAKE ASSEMBLY...AND DODGE'S "BUMPER TO BUMPER" WARRANTY IS A LIE. *TR

Mileage: 22,000

HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR

Mileage: 11,000