2010 DODGE JOURNEY Service Brakes Problems

The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to several independent mechanics where it was determined that the brake hose was leaking, and an unknown hose had detached. The vehicle was repaired for the most recent failure. The remained at the residence and had not been driven since. The manufacturer was made aware of the failure. The failure mileage was unknown.

I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of today I can't start my car. All the interior lights come on and radio but won't turn over. I tried to get a jump 3 times but still nothing. I am disabled and can't get on public transportation or barely walk up stairs. I'm at zero income and awaiting approval from SSI. So I need someone to assist with this nightmare please. I honestly don't know what else to do

COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available . Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.

Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE BEFORE EVENTUALLY STALLING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS NORMAL HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,700.

Mileage: 68,700

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SOON AFTER REPLACING THE BRAKES AND HER ROTORS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THEY WERE ALL UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO A STOP AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED AFTER BEING RESTARTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

THE CAR ENGINE STALLS WITHOUT WARNING, POWER STEERING LOCKS UP AND BRAKES LOCK UP CAUSING ALL PASSENGERS TO BECOME A "SITTING DUCK" PRONE TO INCOMING IMPACTS!

Mileage: 170,000

MY WIFE WAS DRIVING THE CAR AND IT SHUT OFF WHILE DRIVING. THE ENGINE AND ELECTRIC SYSTEM SHUT OFF AND SHE COULD NOT USE THE BRAKES. SHE HAD TO COAST TO A PARKING LOT AND THEN IT STARTED UP AGAIN. WE HAVE TAKEN IT INTO A MECHANIC AND THERE IS NO INFORMATION ON THE COMPUTER REGARDING WHAT HAPPENED. HE CANNOT DIAGNOSE THE PROBLEM.

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Mileage: 25,000

SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.

Mileage: 105,000

I HAVE A 2010 DODGE JOURNEY THAT WE HAVE REPLACED THE BRAKE PADS AT LEAST 3 TIMES SINCE DECEMBER WE HAVE REPLACED THE MASTER CYLINDER AND CALIPERS. THE BRAKE CONTINUE TO HEAT UP AND CAUSE ISSUES. WE HAVE ALSO REPLACED BOTH THE DRIVER AND PASSENGER SIDE BRAKE HOSES.

Mileage: 88,000

DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS.

Mileage: 140,000

THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNOW HOE TO SEND ONLINE . IF THE TIRES HAD BLOWN IT COULD HAVE BEEN REALLY BAD AS I DRIVE 80 MILES ROUND TRIP A DAY TO WORK. HAVE'NT FIXED BRAKES YET BUT THE ROTORS ARE SHAKING WHEN I HIT THE BRAKES

Mileage: 93,000

MY CAR IS AT 71000 MILES IT WILL NOT SWITCH INTO GEARS MEANING I HAVE TO PULL OVER TURN CAR OFF AND BACK ON IN HOPE THAT IT WILL SWITCH GEARS. MANY TIMES THAT DOESN'T WORK. MY BRAKE CALIBER HAS BEEN REPLACED AND IT STILL IS MESSED UP AGAIN. YESTERDAY I WAS RIDING DOWN ROAD AND CAR JUST POWERED OFF ON ME FOR NO REASON. I COULD NOT START IT BACK UP AFTER HOUR IT RESTARTED.WE CHECKED ENGINE FLUID ETC EVERYTHING WAS GOOD. I WAITED UNTIL END OF MY SHIFT WENT AND GOT CAR TO TAKE HOME. AS I BEGAN TRAVELING HOME A POWER LIGHTING BOLT CAME ON IN MY DASH. CAR SHUT OFF AGAIN WOULD NOT START UNFORTUNATELY I WAS UNABLE TO BARE OFF THE ROAD BECAUSE EVERYTHING LOCKED UP IN CAR. I WISH I NEVER PURCHASED THIS CAR.

Mileage: 71,287

I HAVE HAD TO HAVE THE BREAK PADS AND ROTORS CHANGED 4 TIMES IN THE LAST YEAR. I HAVE READ SO MANY COMPLAINTS REGARDING THE SAME ISSUE. WHY IS THERE NOT A RECALL?

I BOUGHT THIS VEHICLE BRAND NEW IN 2010 AND DID NOT HAVE TO CHANGE THE BRAKES ON IT UNTIL 2014 - NOW, I HAVE TO CHANGE ALL 4 OF THE BRAKES RIGHT DOWN TO THE ROTORS EVERY YEAR (ALL 4 PADS AND ROTORS CHANGED 2014, 2015, 2016 AND NOW 2017, WITH CALIBERS CHANGED IN 2016 AS WELL)! THERE IS NEVER ANY SQUEAK FROM THE BRAKES OR OTHER NOISES OR FAILURE TO STOP UNTIL ALL OF A SUDDEN, THE BRAKES GRIND LOUDLY WHEN USED AND THE VEHICLE REQUIRES A GREAT DISTANCE TO STOP.

Mileage: 60,000

THE BRAKING SYSTEM MAKES A LOUD CRUNCHING NOISE AND GETS MUSHY WHEN YOU'RE ON A SLIPPERY SURFACE MAKING IT HARD TO STOP.

2015 (JUNE) THE MASTER CYLINDER AND BRAKE BOOT WERE REPLACED <40000 MILES - HAD VEHICLE CHECKED OUT IN FEB. 2017 BEFORE A LONG TRIP - WAS TOLD OK - WENT TO FLORIDA (1500 MILES FROM HOME) ESP/BAS LIGHT CAME ON - CALLED HOME DEALERSHIP - WAS TOLD OK TO DRIVE BUT TO HAVE CHECKED OUT - TOOK TO DEALERSHIP IN ST. PETERSBURG, FL - BRAKING SYSTEM REPLACED - TODAY (APRIL 1, 2017 - EAS/BAS, BRAKE AND TRACTION CONTROL LIGHTS ARE ALL BACK ON AGAIN - THIS IS THE 3RD TIME THAT THIS VEHICLE HAS HAD A BRAKE LIGHT ISSUE SINCE JUNE 2015. TIRED OF SPENDING MONEY OVER AND OVER AGAIN FOR THE SAME PROBLEM WITH NO RESOLUTION. THIS VEHICLE HAS BEEN SERVICED 14 TIMES ACCORDING TO DODGE CORPORATE OFFICE SINCE IT WAS PURCHASED IN APRIL 2010

Mileage: 59,500

I HAVE HAD THE ROTORS, PADS, CALIPERS, AND MASTER CYLINDER REPLACED SEVERAL TIMES IN THE PAST 7 YEARS, MORE THAN ANY OTHER VEHICLE I HAVE OWNED IN MY 45 YEAR LIFETIME. I HAVE HAD ALL OF MY CAR'S REPAIRS DONE THROUGH SEARS SO THE BRAKES ARE WARRANTIED. I HAD THE MASTER CYLINDER REPLACED IN DEC. 2016 AND NOW HAVING TO TURN AROUND AND HAVING TO REPLACE THEM AGAIN.

Mileage: 78,000

WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A FULL SET OF TIRES TWICE. THE CAR SHUT OFF WHILE RUNNING THREE TIMES, ALMOST RESULTING IN HORRIBLE ACCIDENTS (THIS WAS DUE TO THE IGNITION ISSUE THAT *EVENTUALLY* RECALLED). THE ALARM WOULD GO OFF RANDOMLY AND OFTEN WITHOUT REASON. THE DEALER OF COURSE, WAS UNABLE TO REPLICATE THE ERROR. SO WE WERE LEFT WITH NO OTHER RECOURSE THAN THE REMOVE THE FUSE, WHICH IS TOTALLY UNSAFE BUT WAS THE ONLY OPTION WE HAD. NOW, WITHIN THE PAST 8 MONTHS OR SO, THE BATTERY HAS BEEN GOING DEAD AFTER BEING LEFT WITHOUT RUNNING FOR AT LEAST TWO DAYS. THE BATTERY HAS BEEN COMPLETELY REPLACED WITH A BRAND NEW BATTERY TWICE, AND A FULL DIAGNOSTIC SCAN WAS RAN ON DECEMBER 22ND WHEN THE LATEST NEW BATTERY WAS INSTALLED. THEY FOUND ABSOLUTELY NOTHING WRONG AS TO WHY THE BATTERY WAS DRAINING. NOW, TODAY, ITS DEAD AGAIN AFTER TWO DAYS BEING LEFT SITTING - ANOTHER FULL SET OF BRAKES WAS REPLACED A MONTH AGO - AND YET ANOTHER ROTOR NEEDS TO BE REPLACED, AS THERE IS NO SALVAGING THIS ONE. THIS CAR ONLY HAS 60K MILES ON IT. WE HAVE ABSOLUTELY ZERO CHANCE WITH THE VIRGINIA (WHERE WE PURCHASED THE VEHICLE) 'LEMON LAW', AS ANY ISSUES NEED TO BE REPORTED WITHIN 18 MONTHS OF THE DELIVERY OF THE VEHICLE. THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND ALL THE ISSUES NEED TO BE FIXED BY DODGE. WE'RE UNDERWATER FOR SURE ON OUR LOAN AND AT BEST, WE'LL ONLY BE ABLE TO GET 3K FOR A TRADE IN. ITS A RUNNING WHEN IT WANTS TO DEATH TRAP AND DODGE NEEDS TO MAKE THIS RIGHT WITH THEIR CUSTOMERS. WE LOVED IT WHEN WE FIRST PURCHASED IT, BUT NOW WE'RE APPREHENSIVE ABOUT WHAT ELSE WE'RE GOING TO HAVE GO WRONG WITH IT.

Mileage: 62,574

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HIT THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE HEADLIGHTS INTERMITTENTLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/16/17*LJ *CN

Mileage: 32,000

THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.

Mileage: 138,000

DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.

Mileage: 58,000

BRAKES WILL NOT HOLD CAR ON A DOWNHILL STEEP GRADE. WHILE ON A CITY STREET GOING DOWN HILL A RED LIGHT AHEAD. I APPLIED BRAKES CAR COULD NOT STOP WITH PLENTY OF TIME TO STOP I HAD TO ROLL THROUGH THE RED LIGHT.

I HAVE REPLACED BRAKE PADS AND ROTORS NUMEROUS TIMES. I HAVE HAD TO HAVE THE ENTIRE BREAKING SYSTEM REPAIRED SEVERAL TIMES. HAVE SPENT A LOT OF MONEY ON REPAIRS. BRAKES SHOULD NOT HAVE TO BE REPLACED THIS OFTEN.

IN JUNE 2016 I TOOK MY CAR TO BETTEHAUSEN DODGE IN TINLEY PARK, IL. THEY DID SOME REPAIRS AND SINCE THEN THE HORN GOES OFF BY ITSELF. THE CAR CAN BE PARKED WITH THE MOTOR OFF OR YOU COULD BE DRIVING IN TRAFFIC AND THE HORN WILL BLOW. I TOOK THE CAR BACK TO BETTENHAUSEN IN AUGUST 2016 THEY DID ANOTHER COMPUTER UPDATE AND THE HORN IS STILL GOING OFF BY ITSELF. THE HORN WAS FIND UNTIL I TOOK IT TO BETTENHAUSEN IN JUNE. ONCE THEY FINISHED WORKING ON IT THEY HORN BLOWS SPORADICALLY. AGAIN IN AUGUST 2016 I HAD MY CAR TOWED TO BETTENHAUSEN BECAUSE THE CAR BROKE DOWN. UPON BETTENHAUSEN REVIEWING MY CAR THEY STATED IT WAS THE HEATER HOSE, A GASKET AND THE ANTI FREEZE BOTTLE HAD A HOLE IN IT. IT COST ME $582.00 FOR THAT REPAIR. THE SERVICE DEPARTMENT ALSO INFORMED ME THAT I NEEDED FRONT AND REAR MOTOR MOUNTS BROKEN, FRONT AND REAR STRUTS BLOWN OUT, FRONT AND REAR BRAKE PADS AND ROTORS WARPED AND WORN, RIGHT REAR WHEELING BEARING EXCESSIVE NOISE. THESE ARE MAJOR REPAIRS AND WILL COST MAJOR MONEY. WHY DIDN'T BETTENHAUSEN INSPECT MY CAR THOROUGHLY IN JUNE WHEN IT WAS TOWED IN? I THINK THESE THINGS WERE WRONG WITH THE CAR IN JUNE BUT IT WAS INSPECTED BY THE SERVICE DEPARTMENT. SO I DROVE AROUND FOR MONTHS WITH ALL THIS WRONG WITH MY VEHICLE. WHAT IF I COULDN'T STOP, OR A WHEEL FELL OFF WHILE I WAS DRIVING THE EXPRESSWAY? IT WAS UNDER WARRANTY IN JUNE AND NOW IT IS NOT AND THESE ARE MAJOR SAFETY HAZZARDS.

Mileage: 80,500

BREAKS HAVE TO BE REPLACED AT LEAST EVERY 2 MONTHS. MY CAR CONTINUES TO OVERHEAT AND WE HAVE THE THERMOSTAT 5 DIFFERENT TIMES. WE HAVE TO KEEP TURNING THE KEY OFF AND ON TIL THE CAR DECIDES TO START. I HAVE CONTACTED THE PEOPLE ABOUT THIS AND THEY KEEP TELLING ME THAT THERE IS NO RECALL FOR MY VIN NUMBER. IT NEEDS TO BE ADDED BECAUSE IT IS OBVIOUSLY AN ISSUE WITH MORE THAN JUST MY CAR. I WILL CONTACT AN ATTORNEY BECAUSE NOW THAT IT IS OUT OF WARRANTY THEY TELL ME I WILL HAVE TO PAY TO HAVE THE ISSUES RESOLVED THE START ISSUE IS OF COURSE STATIONARY THE BREAK PROBLEM IS WHILE DRIVING AND SO IS THE OVER HEATING ISSUE WAS DRIVING DOWN THE ROAD HEARD A SCRAPING NOISE AND THE FRONT BUMPER WAS TALKING OFF AND THE BUMPER BAR WAS LOOSE. THESE ARE APPARENTLY VERY DANGEROUS CARS AND ALL SHOULD BE RECALLED

Mileage: 87,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BRAKE PAD WAS REPLACED. IN ADDITION, THE BRAKE BOOSTER HYDRAULIC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,883.

Mileage: 7,883

THE VEHICLE HAS A 100000+ MILES NEVER REALIZED THAT I WOULD HAVE TO CHANGE THE BRAKES NEARLY 30 TIMES IN THAT TIME FRAME ALMOST 4 OR 5 TIMES A YEAR THEY SHAKE VIBRATE I REPLACED THE ROTORS THE CALIPERS SHOES AND ANYTHING TO DO WITH BRAKES INCLUDING BOOSTER AND FLUID CHECKED THE BRAKE PEDAL AND EVERYTHING THEY SEEM TO LOCK UP AND AT ONCE SO HOT IT MELTED MY DRIVERS SIDE HUB CAP OFF THEY LOCKED UP IN THE MIDDLE OF THE FREEWAY AND ALMOST CAUSED AN ACCIDENT I FEEL THE BREAKS ARE TOO LIGHT FOR THE WEIGHT OF THE VEHICLE THE CAR IS PAID FOR AND OUT OF WARRANTY AND CAN'T REPLACE THE AMOUNT OF MONEY I PAID FIXING BUT IS THERE A RECALL? HAS ANYBODY FILED A LAWSUIT?HAS ANYBODY GOT HURT INJURED OR EVEN LOST THERE LIFE TO THESE BREAKS?

Mileage: 125,000

WE PURCHASED OUR JOURNEY IN 2010, AS ORIGINAL OWNERS. AT ABOUT 10K MILES WE EXPERIENCED SLIGHT SHAKING WHILE APPLYING BREAKS ON THE HIGHWAY. WE TOOK OUR VEHICLE TO DODGE SERVICE AND THEY HAD TO REPLACE THE ROTORS. WE DRIVE OUR CAR VERY CONSERVATIVELY AND NOW IN 2016 WE HAVE 36K MILES. OUR CAR STARTED EXPERIENCING THE SAME SYMPTOMS. WE TOOK THE CAR TO DODGE SERVICE, WHICH CONFIRMED EXTREME ROTOR WEAR AND EVEN COMMENTED THAT IT WAS PREMATURE WEAR. I CONTACTED DODGE AND THEY REFUSED TO REPLACE ANY PARTS. IN ADDITION, WE RECENTLY (2016) ARE EXPERIENCING RANDOM HORN HONKING. THIS IS INDEED A SAFETY ISSUE AS PROPER HORN FUNCTION IS A REQUIREMENT FOR VEHICLE REGISTRATION.

Mileage: 33,000

DOES NOT START ALL THE TIME THEY REPLACED STARTER SHOWS LOW TIRES , ON ICE . TAILGATE OPEN DOOR OPEN 3 SETS OF TIRES AND BRAKES UNDER 100,00 MILES THEY CAN NEVER FIND ANYTHING WRONG THEY PARTS AT IT I'M PAYING THE $100. EVERY TIME . DODGE KEEPS SAYING THEY WILL HELP , TALK IS CHEAP !! YOU THINK THEY WOULD TRY TO FIND OUT WHATS WRONG INSTEAD OF THROWING PARTS AT IT !HAVE THE JOURNEY AT LEASE 50 TIMES IT NEVER HAS BEEN FIXED . I HAVE THE LEMON OF LEMONS , AT THE POINT NEVER TO BUY A DODGE , JEEP OR CHYSLER EVER AGAIN !!!!

WE CANNOT SHIFT OUR CAR OUT OF "PARK" WHILE THE CAR IS ON. INSTEAD WE HAVE TO TAKE THESE STEPS: INSERT KEYS INTO IGNITION, THEN SLIGHTLY TURN TO THE RIGHT (BUT NOT TURNING THE CAR ON) AS THE ELECTRIC SYSTEM TURNS ON, THEN SHIFT OUT OF "PARK" AND INTO "NEUTRAL," AND THEN WHILE IN "NEUTRAL" TURN THE CAR TO THE RIGHT UNTIL IT TURNS ON AND IS READY FOR DRIVING, THEN SHIFT INTO "DRIVE," ALL OF THIS WHILE MY FOOT IS ON THE "BRAKE." OUR ESP & BAS LIGHTS ARE ON EVERY MINUTE THE CAR IS ON, AND ABOVE THESE IS A LIT UP PICTURE OF A CAR W/ SQUIGGLY LINES BELOW IT. WE HAVE TAKEN THE CAR TO AUTOZONE, O'REILLY'S AUTO PARTS, INTERSTATE ALL BATTERY CENTER, AND WAL-MART, AND HAD THE CAR HOOKED UP TO THEIR SYSTEM THAT READY CODES/ERRORS AND DETERMINES WHAT IS WRONG WITH THE CAR. EVERY SINGLE PLACE COULD NOT GET A READING THAT INDICATED ANY REASON FOR THE LIGHTS BEING ON. IN FACT, ALL RESULTS KEPT COMING BACK AS, "NO ERRORS FOUND." WHEN WE CALLED TO EXPLAIN THIS TO THE CHRYSLER JEEP DODGE RAM DEALERSHIP, THEY COULD NOT TELL US ANY REASON AS TO WHY THESE LIGHT WOULD BE ON, AND ADVISED THAT IT WOULD COST $100 TO HOOK UP TO THEIR ERROR-READING SYSTEM. I DO NOT WANT TO DO THIS BECAUSE I HAVE ALREADY TRIED AT SEVERAL PLACES. THIS IS ANOTHER WAY FOR THE DEALERSHIP TO REEL ME IN AND TRY TO SCAM MONEY OUT OF ME AND THEN WHEN I DON'T HAVE THOUSANDS TO CONSTANTLY DROP ON THIS PIECE OF CRAP, THEY CHARGE ME THE DIAGNOSTIC FEE AND I LEAVE WITH MORE PROBLEMS THAN I CAME WITH. THESE DEALERSHIPS ARE A SCAM, AND BECAUSE I'M FEMALE, THEY TRY TO GET ME TO PAY FOR EVERY REPAIR POSSIBLE, CLAIMING THEY ARE CRITICAL REPAIRS. WE JUST BOUGHT THIS CAR LAST YEAR, & WE WERE NOT OFFERED AN EXTENDED WARRANTY. I KNOW WHY NOW. 1 MONTH AFTER DRIVING IT OFF THE LOT, PROBLEMS BEGAN & THOUSANDS OF DOLLARS LATER, WE STILL HAVE NON-STOP PROBLEMS. OUR CAR IS WORTH HALF OF WHAT WE PAID FOR IT 1 YR AGO. NOW THERE'S THIS!

WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIOLENT SHAKE IN THE VEHICLE. VEHICLE IS ONLY 5 YEARS OLD, AND NOW NEEDS A THIRD SET OF BRAKE PADS AND ROTORS. THIS IS A CLEAR AND WELL KNOWN PROBLEM WITH THE 2009 AND 2010 JOURNEYS, YET THE DEALER (AND CHRYSLER) REFUSES TO ACKNOWLEDGE OR FIX IT. WHEN CALLED CHRYSLER, I WAS TOLD "THEY STAND BEHIND THEIR DEALERSHIP & THE DEALERSHIP SAYS IT'S "NORMAL WEAR AND TEAR", SO THEY WILL NOT AUTHORIZE THE REPAIR". SO BASICALLY, EVEN THOUGH YOU ARE A LOYAL CUSTOMER (ONE WHO HAS NEVER BOUGHT ANYTHING BY MOPAR), THEY DON'T CARE. *JS

THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.

I HAVE BEEN HAVING TROUBLE WITH MY BRAKES WHICH HAS BEEN REPLACED BUT STILL GRINDING NOISE AND SQUEAKY AND ROTORS HAS BEEN TURNED. THE VEHICLE HAS CUT OFF MANY TIMES, SITTING AT THE TRAFFIC LIGHT AND AS GETTING READY TO GO AND AS COMING TO A STOP. IT HAS ALSO CUT OFF AS TURNING AND ONCE I REALIZED IT I HAD TO TRY TO RESTART IT. IT HAS AT TIMES DOOR NOT UNLOCK AND NOT LOCK. AS PUTTING ON BRAKE TO COME TO A STOP IT SHAKES. THE LIGHTS ARE GETTING WORSE THEY ARE FLICKERING ON AND OFF. OUTSIDE LIGHT GOES OUT AND WHOLE DASH GOES OFF WHILE DRIVING. I HAVE TO KEEP FLICKING THE LIGHTS AS I'M DRIVING SO THEY CAN COME BACK ON. THE VEHICLE HAS MANY TIMES NOT START UP AND JUST CLICK WHEN TRYING TO START IT.

Mileage: 74,140

I HAVE NEEDED TO REPLACE THE BRAKES TWICE WITH LESS THAN 50,000 MILES ON MY CAR. IT COULD BE A DANGER IF THEY COMPLETELY FAIL.

Mileage: 47,000

I BOUGHT MY 2010 DODGE JOURNEY NEW AFTER AN ACCIDENT TOTALED OUT MY PREVIOUS VEHICLE. I AM A SINGLE MOM WITH ONE VEHICLE FOR OUR FAMILY OF 4 AND THOUGHT THIS WOULD BE A GOOD SAFE VEHICLE FOR MY FAMILY. QUITE THE OPPOSITE! I HAVE SPENT SO MUCH MONEY ON THIS CAR FOR REPAIRS, HAVE HAD 2 RECALL ISSUES (ONE OF WHICH LEFT ME AND ONE OF MY DAUGHTERS STRANDED ON THE SIDE OF THE ROAD AT NIGHT), AND HAVE ALSO HAD TO REPLACE THE BRAKES, ROTOR, CALIPER, MORE TIMES THAN I CAN REMEMBER. THE LAST TIME WAS IN FEB. AND NOW MY CAR HAS ALREADY RECENTLY STARTED SHAKING AGAIN WHEN I APPLY THE BRAKES. I HAVE ONLY DRIVEN ABOUT 9,000 MILES SINCE REPLACED LAST. THIS IS NOT A SINGLE INCIDENT BUT A REPETITIVE SAFETY ISSUE. I CANNOT KEEP UP WITH THE EXTREMELY HIGH AMOUNT OF REPAIRS AND COSTS IT TAKES TO KEEP THIS VEHICLE SAFE TO DRIVE.

RECEIVED RECALL FOR BRAKES. I WAS CHARGED $50 BUT BRAKES WERE REPLACES FOR FREE, SO I WAS TOLD. THE ROTORS WERE REWORKED AT THAT TIME ALSO. CONTINUED PROBLEMS TO THIS DAY. BRAKES IN FRONT HAVE BEEN REPLACED 3 TIMES AND BACK BRAKES TWICE. EACH TIME I TOOK CAR BACK WITH COMPLAINTS I WAS TOLD I NEEDED AN ALIGNMENT. TOOK AUTO TO AN OUT OF STATE DEALERSHIP AND WAS TOLD THAT THE ROTOR WAS WARPED. I HAVE HEARD RUMORS TO THE EFFECT THAT THERE IS A DEFECT IN THE FRONT SUSPENSION. THE LOAD IS TOO HEAVY FOR BASE. DID CHRYSLER KNOW THIS AND STILL TRYING TO SELL A DEFECTIVE PRODUCT? I WOULD LIKE TO BE COMPENSATED.

BKES ARE ABLE TO MAINTAIN WEIGHT OF VEHICLE THEY SHOULD BE UP DATED TO TO ACCEPT WEIGHT OF VEHICLE OR MANUFACTURER SHOULD BUY BACK THESE PIECES OF GARBAGE

Mileage: 53,896

WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE PROBLEM STILL PERSISTED. I HAD MY BACK BRAKES REPLACED, THE PROBLEM STILL PERSISTED. I HAD MY WHEELS ALIGNED, THE PROBLEM STILL PERSISTED. MY MECHANIC IS CURRENTLY REPLACING THE AXLE ALONG WITH MY FRONT BRAKES. HOPEFULLY, THIS FIXES THE PROBLEM. MY DAUGHTER IS IN COLLEGE AND MY FAMILY AND I WILL BE MAKING 8 HOUR ROAD TRIPS OFTEN. I AM FINANCIALLY OBLIGATED TO THIS VEHICLE AND NEED IT TO SERVICE MY FAMILIES NEEDS. DODGE NEEDS TO ENSURE THAT THEIR VEHICLES ARE SAFE AND RELIABLE.

Mileage: 42,000

BRAKES HAVE BEEN A MAJOR ISSUE ON THIS VEHICLE. WE HAVE HAD TO REPLACE BRAKES, ROTORS AND CALIPERS MULTIPLE TIMES SINCE THE VEHICLE WAS PURCHASED NOT TO MENTION THE TIRES ALSO. THE FIRST TIME THEY WERE REPLACED, THE CAR HAD LESS THAN 36,000 MILES. SINCE THAT TIME THEY HAVE BEEN REPLACED MULTIPLE TIMES, WITH THE LAST TIME BEING IN THE LAST 30 DAYS. IT IS LIKE THERE IS SOME TYPE OF DESIGN FLAW IN THE BRAKING SYSTEM, THAT CAUSES THE BRAKES AND TIRES TO BOTH WEAR OUT QUICKLY. LAST NIGHT THE BRAKING SYSTEM CAUGHT FIRE ON THIS VEHICLE, LUCKY I HAD JUST PULLED IN MY PARKING SPOT WHEN THEY STARTED BURNING AND DIDN'T HAVE MY CHILDREN WITH ME. FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE WAS PUT OUT BY THEM. I HAVE NOTICED THAT I AM NOT THE ONLY PERSON WITH THE JOURNEY THAT HAS HAD BRAKE AND TIRE ISSUES. NOW I AM STUCK WITHOUT ANY MEANS OF TRANSPORTATION THANKS TO THE BRAKES CATCHING FIRE (WARPING RIMS AND MELTED TIRES FROM IT). THANKFULLY NO ONE WAS INJURED.

Mileage: 73,876

I HAVE A 10 DODGE JOURNEY AWD R/T , I AM ALSO A ASE CERTIFIED MECHANIC. MY WIFE DRIVES THIS THING EASY.. NO MATTER WHAT BRAND OF ROTORS OR PADS I USE THE PROBLEM COMES BACK.. THE PROBLEM I SEE IS, THE BRAKES ARE NOT UP TO PAR, BASICALLY TO SMALL FOR THIS VEHICLE.. THE ROTORS SHOULD HAVE BEEN AT LEAST 1 TO 1.5 INCHES LARGER IN DIA.

Mileage: 51,000

THE INTERIOR LIGHTS STAYS ON FOR A LONG PERIOD OF TIME WHEN I START AND AFTER SHUTTING DOWN THE SUV. THE INTERIOR LIGHTS GO OUT ABOUT 15 MINUTES OR SO AFTER TURNING THE SUV OFF. ONCE I START THE SUV AND DRIVE, THE INTERIOR LIGHT REMAINS ON IN THE FRONT & UPPER REAR OVERHEAD. THE ELECTRONIC KEY IS NOW LOCKING MY DOORS JUST FROM TOUCHING THE TOP OF THE KEY. THERE ARE TIMES, I'M NOT HITTING THE BUTTON TO LOCK, BUT JUST FROM TOUCHING THE TOP OF THE KEY WITH MY FINGER, THE DOORS WILL AUTOMATICALLY LOCK.SCARY!!! THE STEERING WHEEL SHAKES VISIBLY WHEN BRAKING. UPDATED 8/28/15*CN UPDATED 10/26/2017*CN

I WAS DRIVING AT THE SPEED LIMIT ON INTERSTATE 5, (CALIFORNIA) WHEN A VEHICLE IN FRONT OF ME SWERVED PARTIALLY INTO MY LANE. IN ORDER TO AVOID HITTING SAID VEHICLE, I SWERVED TO THE RIGHT SLIGHTLY, AT THAT TIME I BELIEVE ENGINE DIED, AS I HAD NO CONTROL OVER SAID VEHICLE I COULD NOT STEER OR MANEUVER MY VEHICLE AT ALL. THUS IT WAS CONTINUING ON THE PATH OF THE SWERVE AND HIT THE WALL ON THE PASSENGER SIDE OF THE HIGHWAY. I AT NO TIME HAD ANY CONTROL OVER THE VEHICLE, THE CAR STARTED SPINNING FROM THE IMPACT OF THE WALL AND SENT ME ACROSS 3 LANES OF TRAFFIC AND I WAS HIT BY 2 CARS. THE ONLY AIRBAG THAT DEPLOYED WAS THE FRONT PASSENGER SIDE AIRBAG. (THERE WAS NO PASSENGER IN THAT POSITION.) I WAS IN THE DRIVER SEAT, AND MY SON (WAS 9 YEARS OF AGE AT THE TIME OF THE INCIDENT) WAS SITTING DIRECTLY BEHIND ME. WHEN THE CAR STOPPED, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION, IT WAS LOCKED IN PLACE. ORIGINALLY, I BELIEVED THAT THERE WERE NO MAJOR INJURIES, ONLY BUMPS, BRUISES AND THE LIKE. HOWEVER IN THE MONTHS SINCE THE INCIDENT, IT HAS COME TO LIGHT THAT I HAVE TORN MUSCLES IN 1, MAYBE BOTH ELBOWS. I AM CURRENTLY UNDER A DOCTORS CARE, AND WILL BE REQUIRING SURGERY TO RECONSTRUCT THE MUSCLES AND TENDONS.

Mileage: 80,362

CAME OFF HIGHWAY, STOPPED AT POST OFFICE, SMELLED LIKE SOMETHING BURNING. LEFT POST OFFICE 2 MINUTES LATER, NO SMELL. DROVE 1/2 MILE HOME, PARKED IN GARAGE, WALKED AROUND CAR TO GET OUT OF GARAGE, FELT EXTREME HEAT FROM REAR PASSENGER WHEEL. BRAKE DISC WAS GLOWING RED. PULLED CAR OUT OF GARAGE, TOWED TO PERFORMANCE DODGE (WHERE PURCHASED BRAND NEW) BRAKE CALIPER HAD LOCKED UP. HAD ALL REPLACED. THIS IS THE SAME CAR I HAVE COMPLAINED ABOUT NOT STARTING, BRIGHT LIGHTS COMING ON BY THEMSELVES. I HAVE HAD IT TOWED, WAITED FOR AN HOUR FOR IT START, PULLED OFF THE HIGHWAY IN TEARS BECAUSE THE "STROBE LIGHT EFFECT" WHEN THE BRIGHT LIGHTS(HIGH BEAMS) ACT UP. I HAVE HAD THE STEERING ANGLE SENSOR REPLACED IN AUG 2012, RECALL L25 TRIM RING-IGNITION KEY CYLINDER DONE, I PAID TO HAVE THE WIRELESS IGNITION NODE MODULE REPLACED ON JANUARY 6, 2015 AT PERFORMANCE DODGE DEALERSHIP IN LINCOLN NEBRASKA (THOUGHT WOULD FIX STARTING ISSUE-DID NOT HELP) PAID TO HAVE REAR BRAKES REPLACED, PAID FOR RENTAL VEHICLE. I HAVE COMPLAINED TO DODGE CORP. I HAVE COMPLAINED TO PERFORMANCE DODGE DEALERSHIP. NOW I GET THE RECALL FOR THE WIN MODULE AND WILL HAVE TO FIGHT TO BE REIMBURSED. I HAVE THE ORIGINAL PAPERS AND INVOICE FROM PERFORMANCE DODGE. ANY CHANCE OF BEING REIMBURSED FOR A PIECE OF JUNK CAR, RENTAL CARS AND THE LIKE?????

Mileage: 58,000

AS OF 5/22/2015 VEHICLE HAS 37727 MILES. CHRYSLER ISSUED IN 3/2011 AN EXTENDED WARRANTY CITING PREMATURE BRAKE AND ROTOR WEAR. CARS FRONT ROTORS AND BRAKES WERE REPLACED ON 8/7/2013 - 27581 DUE TO EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. ON 10/24/2013 - 28170 REAR ROTORS HAD TO BE RESURFACED DUE TO SEVER VIBRATION IN REAR AXLE. ON 5/22/2015 - 37727 FRONT BRAKES WERE REPLACED AND FRONT ROTORS WERE RESURFACED BECAUSE OF EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. VIBRATIONS ARE SEVERE AT HIGHWAY SPEED AND COULD CAUSE LOSS OF CONTROL.

Mileage: 37,727

MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR

Mileage: 83,000

I WENT TO THE STORE GOT WHAT I NEEDED CAME OUT AND THE JOURNEY WOULD NOT START. I HAD IT TOWED TO THE DODGE DEALERSHIP AND THEY TOLD ME THE TIPM WAS BAD.THEY REPLACED IT AND HAS BEEN WORKING SO FAR. IT COST 900.00 DOLLARS TO FIX WITH ONLY 37424 MILES ON IT.THE OTHER PROBLEM WAS THE BRAKES ALL HAD TO BE REPLACED WITH JUST OVER 20000 MILES ON THE CAR. THE DEALERSHIP COVERED THE FRONT BRAKES BUT WITH A DEDUCTIBLE OF 100.00 DOLLARS BUT I HAD TO PAY FOR THE BACK BRAKES. *TR

Mileage: 37,424

THIS IS THE SECOND TIME IN A YEAR THAT WE HAVE REPLACED THE ROTORS ON THIS VEHICLE. THERE IS CURRENTLY A TSB ON THIS ITEM. *TR

Mileage: 60,000

FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HAVE TO SMALL CHILDREN THAT DEPEND ON ME HAVING A CAR. DODGE SHOULD BE ASHAMED!!! *TR

Mileage: 55,000

VEHICLE WAS RUNNING AND SUDDENLY LOST ALL ELECTRICAL POWER. CAR WAS MOVED TO SHOULDER OF ROADWAY AND I TURNED THE ENGINE OFF. THE ENGINE DIDN'T WANT TO RESTART. WHEN ENGINE DID RESTART CAR RAN NORMAL FOR ABOUT 1 MONTH. THIS HAS HAPPENED ABOUT 5 TIMES FROM 6/13 TO 10/14. DEALER CAN NOT FIND THE PROBLEM. IGNITION IS NOT ON RECALL LIST FOR THIS PARTICULAR VIN. I HAD DEALER REPLACE IGNITION ON 10/14 AND HAD TO PURCHASE TWO ADDITIONAL KEYS BECAUSE THE OLD KEYS COULD NOT BE PROGRAMMED TO THE NEW IGNITION SWITCH. *TR

Mileage: 90,000

CONTINUOUS BRAKE FAILURE DUE TO PREMATURE BRAKE WEAR AND ROTOR WEAR. CAUSED FAILURE WITH BRAKES RESULTING IN GOING THROUGH INTERSECTION NARROWLY MISSING ANOTHER CAR. BRAKES FAILED AND REPAIRED AT MY COST 3/25/12 AT 48452 MILES BRAKES FAILED AND REPAIRED AT MY COST 7/16/13 AT 67356 MILES BRAKES FAILED AND REPAIRED AT MY COST 10/17/14 AT 82951 MILES KEY IGNITION REPLACED DUE TO RECALL IN 2012 AND THE VEHICLE STILL LOSES POWER WITH GAUGES AND LIGHTS. *TR

Mileage: 48,452

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE BRAKES ON THE VEHICLE FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

REAR BRAKES AND ROTORS NEED TO BE REPLACED AT 25,119 MILES DODGE EXTENDED THE WARRANTY FOR THE FRONT BRAKES ONLY. COST TO REPLACE REAR BRAKES AND ROTORS IS $370.00 BRAKES SHOULD NOT GO BAD AFTER 25K MILES DODGE APPEARS TO BE AWARE OF THE PROBLEM BUT REFUSES TO EXTEND THE WARRANTY FOR THE REAR BRAKES. *TR

Mileage: 25,119

THERE ARE TIMES WHEN THE IGNITION WOULD JUST CLICK, WHEN ATTEMPTING TO START THE CAR. I HAVE TO REMOVE THE KEY MULTIPLE TIMES AND TRY TO START IT, TILL IT STARTS. I WOULD BE DRIVING AND ALL THE ELECTRICAL COMPONENTS IN THE VEHICLE WOULD JUST GO DEAD. (ALL ELECTRONICS IN DASH BOARD, AIR CONDITIONING, RADIO). I WOULD HAVE TO PULL OVER, TURN THE IGNITION OFF AND RESTART THE CAR. I AM STILL EXPERIENCING THIS PROBLEM. I REPLACED THE KEY, THINKING IT WAS THE PROBLEM AND I CONTINUE TO HAVE THIS PROBLEM. I HAVE HAD TO REPLACE THE TIRES ON THIS CAR/TRUCK 4 TIMES AT AN AVERAGE OF 30 THOUSAND MILES. I HAD THE ROTATION AND BALANCES AS RECOMMENDED. THE TIRES WORE UNEVEN TO THE POINT WHERE THE WIRES WERE EXPOSED ON THE INSIDE OF THE WHEELS. BASED ON THE DEALERS I HAVE NOT NEEDED A FRONT END ALIGNMENT. I HAVE ALSO HAD THE BRAKES REPLACED ON THIS VEHICLE THREE TIMES IN THE FRONT AND TWICE IN THE REAR. THE VEHICLE HAS 115, 000 MILES AND I HAVE NEVER HAD TO REPLACE PART ON A CAR LIKE I HAVE HAD TO DO WITH THIS ONE. *TR

Mileage: 25,000

I DO NOT FOR THE LIFE OF ME UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THE 2010 DODGE JOURNEY FOR THE BRAKE, TIRE, AND ROTOR ISSUE! I HAVE HAD TO REPLACE THE TIRES WHICH WERE AN ARM AND A LEG BECAUSE THEY ARE NOT A COMMON TIRE/SIZE , THEY WANTED ME TO SWITCH TO A DIFFERENT TIRE SIZE WHICH THEN WOULD AFFECT THE SPEEDOMETER.. NO WAY.. I HAVE HAD TO PUT 3 SETS OF ROTORS ON THE CAR AND 2 SETS OF BRAKES, AND GOING ON 2ND SET OF TIRES.. YOU CAN'T TELL ME THERE ISN'T AN ISSUE.. IF I COULD GET RID OF THE LEMON I WOULD BUT FINANCIALLY I AM NOT IN A POSITION TO. I HAVE A FRIEND WITH AN IDENTICAL CAR/COLOR AND WE HAVE THE SAME STORY.. RIDICULOUS! PLEASE HELP THE OWNERS OF THIS LEMON! *TR

I WAS TRAVELING APPROX. 65 MPH AND WHEN I APPLIED THE BRAKES THE STEERING WHEEL STARTED SHAKING SO BAD I NEARLY LOST CONTROL OF THE VEHICLE. DEALER TELLS ME IT IS CAUSED BY WORN BRAKES AND ROTORS. THE BRAKES WERE CHANGED AT 8600 MILES, AND THE CURRENT BRAKES HAVE APPROX. 18000 MILES.THE THE DEALER TELLS ME THEY WILL DO NOTHING TO CORRECT THIS PROBLEM UNLESS I PAY FULL PRICE FOR EQUIPMENT PLUS LABOR. WIT THE LOW MILEAGE ON THIS SET OF BRAKES I FEEL DEALER OR DODGE SHOULD AT LEAST FURNISH THE NEW BRAKES AND ROTORS. *TR

Mileage: 25,800

BRAKES & ROTORS REPLACED AT UNDER 30.000 MILES. NOW FAILING AGAIN. *TR

Mileage: 49,000

WHILE DRIVING I WAS APPROACHING A STOP SIGN AND DEPRESSED THE BRAKE PEDAL TO STOP. I KEPT PRESSING TO STOP BUT THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP. I HAD TO ROLL THROUGH THE STOP AND MAKE A HARD RIGHT TURN. IF THERE WAS TRAFFIC I PROBABLY WOULD HAVE HAD AN ACCIDENT. THIS IS THE SECOND TIME THIS VEHICLE HAD BREAKING ISSUES AFTER THE FIRST EVENT WHICH WAS APRX 15000 ILES AGO THE DEALER SAID THE PROBLEM WAS THE MASTER CYLINDER WHICH THEY REPLACED.ACTION SHOULD BE TAKEN AGAINST CHRYSLER BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 54,000

HAD JUST PURCHASED THE CAR. WHILE DRIVING CAR A WEEK LATER, I HIT THE BRAKES TO SLOW DOWN FOR A TRAFFIC LIGHT. STEERING WHEEL STARTED SHAKING. HAD TO LET OFF THE BRAKES TO KEEP CONTROL OF CAR. REAPPLIED BRAKES AND GOT STOPPED. PULLED OVER TO CHECK WHEELS. EVERYTHING WAS GOOD. TOOK TO MECHANIC AND SAID I NEEDED ROTORS AND PAD. HAD THEM REPLACED. WITHIN 7000 MILES, SAME PROBLEM. HAS CONSTANTLY BEEN A PROBLEM. HAVING TO GET NEW PADS AND ROTOR ABOUT EVERY 7000-10000 MILES. THIS IS NOT RIGHT. SOMETHING NEEDS TO BE DONE AND HEAVEN FORBID YOU ARE CLOSE TO WARRANTY. I THINK DODGE TRAINS THEIR TECHNICIANS TO COVER UP PROBLEMS TO MAKE IT TO WARRANTY SO THEY DON'T HAVE TO PAY FOR IT. *TR

Mileage: 24,000

THE PROBLEM I ENCOUNTERED WAS THAT THE STEERING WHEEL SHAKES VIOLENTLY IF BRAKES ARE PRESSED AT 60 MPH. THE MECHANICS AT CARMAX, MACHINED THE ROTORS AND REPLACED THE BRAKE PADS WHICH SEEMED TO FIX THE PROBLEM. ROUGHLY 3.5 TO 4 MONTHS LATER, I HAD THE SAME PROBLEM. THIS TIME, THE MECHANICS AT CARMAX REPLACED THE ROTORS AND THE FRONT BRAKES. THE VEHICLE WAS ONCE AGAIN PLACED INTO SERVICE LAST WEDNESDAY ON DECEMBER 18, 2013. ONCE AGAIN, THE ROTORS WERE MACHINED AND THE BRAKES REPLACED. I PURCHASED THE VEHICLE O JANUARY 17, 2013 WITH THE STARTING MILEAGE OF 34,904. I HAVE PUT ROUGHLY 10,000 MILES ON THE VEHICLE. WHEN I TOOK THE VEHICLE IN FOR THE THIRD TIME, I DECIDED TO LOOK ON THE INTERNET HOPING THAT MIGHT HELP. HOWEVER, I FOUND HUNDREDS OF PEOPLE WITH THE SAME VEHICLE THAT WERE HAVING THE SAME PROBLEM AS I WAS. I CONTACTED DODGE BUT THEY SAY THAT THIS IS A MAINTENANCE ISSUE. I BELIEVE THAT THIS IS A SAFETY ISSUE. I HAVE 4 CHILDREN AND GOD FORBID THAT THE BRAKE SYSTEM SUDDENLY DECIDED THAT IT DOESN'T WANT TO WORK! APPARENTLY, THERE IS A FLAW IN EITHER PARTS OR DESIGN THAT NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY DODGE. *TR

Mileage: 34,904

UPON PURCHASE OF THIS VEHICLE, ROTORS AND BRAKES NEEDED TO BE REPLACED. ONE YEAR LATER, BRAKES AGAIN NEEDED TO BE REPLACED AND NOW ROTORS NEED TO BE REPLACED AS CAR SHAKES WHEN YOU BRAKE. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL BEGAN TO VIBRATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR ROTORS AND BRAKES WERE REPLACED. THE FAILURE RECURRED ELEVEN MONTHS AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT RECENTLY REPAIRED FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WORE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE.

Mileage: 33,000

I DON'T EVEN KNOW WHERE TO START WITH THIS CAR. I BOUGHT THIS CAR AND HAVE HAD NOTHING BUT PROBLEMS. THE LATEST ISSUE ASIDE FROM THE CONSTANT BRAKES IT THE ELECTRICAL. SINCE I BOUGHT THE CAR SOMETIMES IT DOESN'T START, THE DASH LIGHTS COME ON AND OFF AND POWER DROPS AND COMES BACK ON IN THE CAR. THANK GOD IT HAS NOT TURNED OFF IN TRAFFIC. THERE HAS BEEN A NOISE FROM THE WHEELS FOREVER AND NOW ITS GETTING LOUDER. I WISH THAT DODGE WOULD FIX THESE ISSUES!! ALL ELECTRICAL SHOULD BE CHECK IMMEDIATELY IN THESE CARS BECAUSE AS I READ OTHERS ISSUES IT IS VERY DANGEROUS AND IT SEEMS THEY ARE WAITING FOR REPORTS OF ACCIDENTS AND DEATH BEFORE TAKING ANY ACTION. THIS IS RIDICULOUS!!! *TR

Mileage: 68,916

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE NOTICED A LOUD SQUEAKING NOISE WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FRONT AND REAR ROTORS, AND THE BRAKE PADS WERE REPLACED BUT THE FAILURE CONTINUED. ADDITIONALLY, THE CONTACT STATED THAT WATER WAS LEAKING FROM THE OVERHEAD VENT AND ONTO THE REAR SEATS. THE FRONT DRIVER'S SIDE DOOR ALSO COULD NOT BE LOCKED WITH THE KEY FOB, ONLY MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,240. *JS

Mileage: 22,240

ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.

Mileage: 4,800

ROY'S DODGE IN GRAND ISLAND, NE WOULD NOT COVER THE COST OF THE PREMATURE BRAKE AND ROTOR PROBLEM ON MY CAR. VEHICLE BEGIN HAVING METAL GRINDING NOISE FROM REAR BRAKE AREA AND THEN FRONT BRAKE AREA. VEHICLE SHAKES VIOLENTLY WHEN APPLYING BRAKES. FIX FOR THE PROBLEMS WAS NEW FRONT AND REAR BRAKES AND TURN ROTORS. I HAD TOLD THEM I WAS AWARE OF THE ISSUES THEY HAVE BEEN HAVING AND ALL OF THE COMPLAINTS, HOWEVER IT GOT ME NOWHERE. I CONTACTED DODGE AND SPOKE WITH A VERY FRIENDLY LADY WHO RECOGNIZED THIS WAS A PROBLEM WITH THIS MODEL AND YEAR. SHE CONTACTED THE DEALERSHIP AND ASKED THEM TO WORK WITH MY ON TAKING CARE OF SOME OF THE REPAIR COSTS DUE TO ONLY HAVING 33,700 MILES ON THE VEHICLE AND THIS BEING AN ISSUE. THEY REFUSED TO DO ANYTHING TO HELP WITH THE COST. I WAS FORCED TO PAY TO REPLACE THE BRAKES AND ROTORS TOTALLY OUT OF POCKET ($488)! AFTER DOING MORE RESEARCH AND SPEAKING TO OTHER JOURNEY OWNERS I GUESS I SHOULD BE PREPARED TO DO THIS ALL OVER AGAIN IN 7000-9000 MORE MILES. DODGE NEEDS TO MAKE A RECALL AND MAKE THE SITUATION RIGHT WITH THEIR CUSTOMERS WHO SPENT A LOT OF MONEY ON THEIR PRODUCT!!! *TR

Mileage: 33,707

ROTORS ON THESE VEHICLES ARE FAILING, CAUSING STEERING WHEEL TO SHAKE AND VEHICLE TO LEAVE LANE OF TRAVEL. DEALER REPLACED ROTORS AND BRAKE PADS. IN AUGUST 2013 VEHICLE STARTED DOING THE SAME THING. VEHICLE WAS BROUGHT BACK TO DEALER AND ROTORS WERE FAILING AGAIN. THE ROTORS ON THIS VEHICLE ARE DESIGNED TO SMALL FOR THE WEIGHT OF THE VEHICLE AND IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT. *TR

Mileage: 34,000

SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAME PROBLEM WITH ANOTHER PERSONS CAR SAME DODGE JOURNEY WE ALWAYS GET OUR CAR THE NECESSARY OIL CHANGES AND MY ENGINE MAKES A VERY FUNNY NOISE EVEN OUR MECHANIC WAS WORRIED HE TOLD US THAT OUR CAR IS STILL NEW THAT MY ENGINE HAS TO BE LEAKING BECAUSE EVERYTIME WE GET OUR ROUTINE OIL CHANGES IT SEEMS LIKE THE CAR IS LOW ON OIL. ALSO WHEN I START DRIVING AWAY IT LOSES SPEED AND MAKE A VERY UGLY SOUND. THIS IS BY FAR THE WORST INVESTMENT EVER DO NOT THROW YOUR MONEY AWAY ON ANYTHING DODGE OR CHRYSLER GARBAGE EXPENSIVE GARBAGE THEN WHEN YOU CALL THEM UP THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I THINK THE GOVERNMENT SHOULD BE MORE STRICT ON THESE KIND OF THINGS THIS IS OUR MONEY HERE WE PAY TAXES ON THESE CAR MORE SHOULD BE DONE TO PROTECT THE CONSUMER. *TR

Mileage: 30,000

EVERYTHING FIRST STARTED ABOUT 4 MONTHS AFTER PURCHASE WITH THE SENSOR LIGHTS RANDOMLY COMING ON WHILE I WAS DRIVING. I HAVE REPLACED BRAKES AND ROTORS 4 TIMES. BUT THE PROBLEMS WITHIN THE LAST 4 MONTHS HAVE BEEN THE WORST. MY CAR WILL NOT START ALL THE TIME VERY UNRELIABLE. I HAVE HAD TO REPLACE THE STARTER TWICE THE BATTERY TWO STARTER MODULES AND THE IGNITION AND STILL DOESN'T WORK. AS SOON AS IT'S POSSIBLE I WILL GET RID OF THIS CAR AND NEVER AGAIN AS LONG AS I LIVE WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT. THEY ARE JUNK!!!! *TR

Mileage: 42,000

PREMATURE WEARING OF BRAKE PADS AND ROTORS. *TR

Mileage: 20,000

HAD RECALL DONE ONCE BEFORE ON THE BRAKES AND HAD ROTORS TURNED. THEN APPROX 25,000 MILES AFTER HAD TO DO IT AGAIN THERE WAS NO BRAKE PADS LEFT IT WAS METAL ON METAL. THERE IS BAD VIBRATION IN THE STEERING WHEN BRAKING. THE CALIPERS ARE STICKING THIS HAS HAPPENED ON THE FRONT AND BACK BRAKES THE LAST TIME I HAD IT DONE IT WAS AT NTB IT COST RIGHT AT $400.00 TO REPAIR AND THERE IS STILL A PROBLEM WITH BRAKING AND THE VIBRATION. IT WILL LAST ABOUT A MONTH ONCE EVERYTHING IS DONE THEN ITS BACK TO SAME OLD STUFF. I CANT KEEP GOING BACK FOR THE SAME PROBLEM IT IS COSTING ME TO MUCH MONEY TO GET FIXED. THE LAST RECALL NEVER FIXED THE PROBLEM. THEN DODGE WANT TO CHARGE YOU ALL THE FEES CAUSE IT IS OUT OF WARRANTY. *TR

Mileage: 30,000

I HAVE OWNED THIS JOURNEY FOR LITTLE OVER 2 YRS NOW AND HAVE HAD 8 SETS OF BRAKES AND ROTORS PUT ON. TIE RODS HAVE ALWAYS BEEN KNOWN TO GO BAD ON ANY AND ALL DODGES AND THE TIRES HAVE BEEN REPLACED 3 TIMES NOW AS WELL. SUED DODGE ONCE ALREADY AFTER TRYING TO LEMON LAW THIS POS. IS IT GOING TO TAKE A FAMILY SUCH AS MINE DYING TO MAKE DODGE FIX THIS PROBLEM. WE PEOPLE CANNOT AFFORD TO SPEND 300-500 EVERY FEW MONTHS TO GET BRAKES AND ROTORS FIXED. PAY A TON OF MONEY FOR A VEHICLE AND SHOULDN'T HAVE TO FIX SOMETHING AS SIMPLE AS BRAKES AND ROTORS BECAUSE THESE SO CALLED SMART ENGINEERS COULDN'T FIGURE OUT THAT THE SAME BRAKES AND ROTORS OFF OF A DODGE AVENGER SHOULDN'T BE PUT ON A DODGE JOURNEY 7 PASSENGER VEHICLE. OUR GOVERNMENT SHOULD CLOSE THESE KINDA PLACES DOWN BEFORE WE PEOPLE DECIDE TO DO IT OURSELVES BECAUSE NEXT TIME MY BRAKE AND ROTORS NEED REPLACED I AM DRIVING IT BACK TO DODGE WHERE I GOT IT AND THEY AREN'T GONNA LIKE ME AND THE NEWS WILL BE WITH ME AS WELL. WHAT THEY SHOULD HAVE TO DO FOR OUR INCONVENIENCES IS GIVE US ALL BRAND NEW CARS COMPARABLE TO OURS NOW OR A NEW DODGE JOURNEY WITH THE NEW BRAKES AND ROTORS ON THEM BECAUSE I HAVE SEEN THEM AND THE BRAKES AND ROTORS ARE MUCH MUCH BIGGER THAN THE TEENY TINY ONES I GOT ON MY CAR. BUT THAT WOULD BE TOO EASY BECAUSE THEY WANT US TO SPEND OUR HARD EARNED MONEY BECAUSE WE HAVE NO CHOICE AND WHEN WE TRY AND TRADE IT IN THEY BONE US BECAUSE THEY KNOW ITS WORTH CRAP. *TR

Mileage: 55,000

WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR

Mileage: 63,562

THE REAR BRAKES STARTED SQUEAKING, I HAD THE CHRYSLER DEALER INSPECT AND WAS TOLD THERE WAS NO RECALL ON THE BRAKES. I CALLED CHRYSLER CUSTOMER SERVICE TO SUBMIT A COMPLAINT AND WAS TOLD THAT MY WARRANTY EXPIRED BY YEARS. I CALLED THEM BECAUSE I READ THAT THEY WERE EXTENDING THE WARRANTY. I HAD TO REPLACE THE BRAKE PADS AND ROTORS AT 32,000 MILES. I RESEARCHED AND FOUND THAT THE PROBLEM IS THE BRAKES AND ROTOR IS TOO THIN FOR THE WEIGHT OF THE CAR AND THAT CHRYSLER DODGE KNEW ABOUT IN THEIR 2009 JOURNEY AND DIDN'T FIX IT IN THE 2010. THE "SHORT" EXTENSION OF THE WARRANTY IS NOT SUFFICIENT, THERE NEEDS TO BE A RECALL. I BOUGHT THIS CAR BECAUSE OF THE CLAIM OF DRIVABILITY AND LOW GAS MILEAGE SO DRIVING FAST IN THIS CAR DOESN'T HAPPEN. I DRIVE CAREFUL AND DO NOT DRIVE FAST OR BRAKE HARD SO THE REAR BRAKES SHOULD NOT HAVE WORN OUT. *TR

Mileage: 32,000

AFTER HAVING THE BRAKES & ROTORS REPLACED IN JUNE OF 2012 AT 47K MILES, I STARTED HEARING A LITTLE SCREECH FROM MY BRAKES. I TOOK IT TO MY MECHANIC AND PAID FOR AN INSPECTION. HE FOUND THE BRAKE HOSE HAD FAILED BECAUSE IT WAS NOT SUITABLE FOR THIS BIG OF A VEHICLE. IN RETURN THAT CAUSED THE CALIPER TO COMPRESS AGAINST THE ROTOR CAUSING ABNORMALLY FAST WEAR & TEAR ON THE BRAKE PADS. MY BRAKES, ROTORS, CALIPERS & BRAKE HOSE NEED TO BE REPAIRED AFTER 13K MILES. I AM HAVING TO REPLACE THE WHOLE BRAKE SYSTEM EVERY YEAR. *TR

Mileage: 60,000

I REPLACED IN THE LAST 12 MONTHS PADS TWICE, I REPLACE A ROTOR AND WHEEL BEARING, THIS COST ME OVER $450.00, DID NOT KNOW THAT WARRANT HAD BEEN EXTENDED FOR MY CAR. AFTER DOING ALL THIS AFTER A FEW MONTHS STILL HAD THE SAME PROBLEM TOOK IT INTO DEALER AND WAS TOLD THEY WOULD DO THE SAME THING AND I NEEDED TO PAY A $100.00 DEDUCTIBLE, HOPEFUL MY CAR WILL BE DONE TODAY. *TR

Mileage: 26,500

WE HAVE HAD THE BRAKES DONE TWO TIMES NOW. *TR

Mileage: 25,500

PURCHASED USED DODGE 2010 JOURNEY FROM DEALERSHIP IN MAY 2012, RETURNED VEHICLE ABOUT 2WEEKS LATER TO HAVE SERVICE DEPARTMENT CHECK FOR TICKING NOISE ON DRIVERS SIDE WHEN DRIVING. SERVICE DEPARTMENT CHECKED VEHICLE AND SAID THEY DIDN'T HEAR ANYTHING AND IT JUST MAY BE WIND NOISE WHEN I DRIVE AT A CERTAIN SPEED. ONE MONTH LATER, I NEEDED BRAKES-FRONT ROTORS THAT WERE BAD. I HAD MY MECHANIC TO REPLACE AND HE DID APOLOGIZE THAT I HAD PURCHASED A LEMON AND HAD TO SPEND OUT MONEY FOR BRAKES ALREADY. NEEDED 2 REAR TIRES BY JULY 2012, THEY HAD NEVER BEEN ROTATED BUT I ACCEPTED FOR NOT DOING ENOUGH HOMEWORK ON PURCHASE. NOW AT 50,000 MILES, CAR JUST CUTS OFF, WONT START UNTIL HOURS LATER, AND DIAGNOSTIC TEST DOES NOT SHOW ANY CODES OR PROBLEMS. *TR

Mileage: 34,000

THE TRANSMISSION WILL SHIFT FROM PARK INTO DRIVE WITH A LOUD CLANG AND JERK. THIS OCCURS WHEN YOU PULL UP AND STOP, TURN MOTOR OFF, RESTART AND PUT INTO DRIVE. THEN AT OTHER TIMES HESITATES TO SHIFT. BRAKES WILL PUSH THEMSELVES DOWN WITH NO PRESSURE GIVEN BY DRIVER. FRONT END ON UNEVEN PATCHES OF ROADWAY WILL THUMP AS THOUGHT IT IS LOOSE AND WOBBLE. *TR

Mileage: 1,000

I AM VERY CONCERN ABOUT THE BRAKING SYSTEM ON THIS VEHICLE. I HAD THE ROTORS AND BRAKE PADS REPLACED WITHIN THE FIRST YEAR. IN THE SECOND YEAR PADS AND ROTORS TURNED, THREE MONTHS LATER ONE OF THE PADS NEED REPLACED. I HAVE FILED TWO COMPLAINTS WITH DODGE AND AM WAITING BACK FROM THEIR CASE MANAGER. I AM ABOUT TO TAKE A TRIP FROM GEORGIA TO IOWA AND LUCKILY THE PLACE I DO OIL CHANGES, ALWAYS WILL DO A COURTESY CHECK OF THE ENTIRE VEHICLE INCLUDING BRAKES. IT IS IN WITH THE DEALER NOW, BUT IT SOUNDS LIKE THEY WANT TO BAND AID FIX IT AGAIN. I AM LEARY WHEN DRIVING AND SEEING OTHER DODGE JOURNEYS ON THE ROAD NOW AS IF THEY ARE A SAFETY HAZARD TO EVERYONE ON THE ROAD. THE LAST TIME THE BRAKES HAD HEATED UP SO BAD NEAR CHATTANOOGA THAT IT WARPED THE ROTORS AND THE ENTIRE CAR SHOOK SO BAD COMING OFF THE MOUNTAIN. SCARED ME TO DEATH, ALONG WITH MY PASSENGERS. *TR

Mileage: 11,000

I HAVE A 2010 DODGE JOURNEY THAT HAS BRAKES AND ROTORS CHANGED TWICE IN 24,000 MILES DUE TO WARPING CAUSING SHAKING TO THE STEERING WHEEL WHEN THE BRAKES ARE APPLIED. DODGE RECOGNIZED THE PROBLEMS AND HAS EXTENDED THE WARRANTY TO 36,000 MILES BUT HAS NOT FOUND AND/OR OFFERED A ROOT CAUSE AND PERMANENT REPAIR TO THE PROBLEM. WHAT HAPPENS AFTER 36,000 MILES? SOMEONE NEEDS TO PUT PRESSURE ON CHRYSLER TO FIX THIS DESIGN FLAW THAT WILL ULTIMATELY CAUSE ACCIDENTS FROM THIS ISSUE. AN INTERNET SEARCH "DODGE JOURNEY BRAKE PROBLEM" WILL SHOW YOU THE MAGNITUDE OF THIS PROBLEM WITH DODGE JOURNEYS. *TR

Mileage: 23,924

SQUEAKING NOISE WHILE DRIVING. WAS TOLD BY DEALERSHIP IT IS THE REAR BRAKES. THEY ARE AT 10% AND THE ROTORS ARE TOO THIN TO BE MACHINED. CALLED CHRYSLER BECAUSE THEY ARE ONLY UNDER WARRANTY FOR 12,000 MILES AND THEY WILL NOT HELP OUT. I HAVE NEVER HAD A VEHICLE NEED REAR BRAKES BEFORE 80,000 MILES AND THEN NOT BEING ABLE TO MACHINE THE ROTORS BECAUSE THEY ARE TOO THIN...I ONLY HAVE 35000 MILES. I HAVE ALSO HAD TO HAVE THE FRONT BRAKES REPLACED AT 21000 MILES BECAUSE THE ROTORS ARE WARPED ( CHRYSLER COVERED THE REPAIR BECAUSE IT IS A PROBLEM WITH MANY JOURNEYS AND THE EXTENDED THE WARRANTY TO 36000 MILES. MY BRAKES ARE AGAIN PULSATING BUT I HAVE TO REPLACE THE REARS BEFORE THEY WILL CHECK THE FRONTS). *TR

Mileage: 35,000

I HAVE HAD MY FRONT BRAKES REPLACE AND BACK BRAKES AND ROTORS REPLACED TWICE AN ONLY HAVE 37,300 MILES ON MY CAR I AM SCARED THAT MY BRAKES WOULD FAILS TRANSPORTING MY 3 KIDS HOW THE BRAKES AND ROTORS WEAR THIS QUICK. *TR

Mileage: 18,000

VEHICLE HAS HAD 3 RECALLS REPLACED THROUGH TIME. THE BRAKES HAVE BEEN AN ONGOING ISSUE. I HAVE BROUGHT IN FOR STEERING WHEEL SHAKING, TO WHEELS SOUNDING LIKE METAL GRINDING TO NOW A SCREECHING HIGH PITCHED NOISE. THE FRONT BRAKES WERE REPLACED AND I WAS TOLD ALL WAS WELL. AGAIN LOUDER SCREECHING AND THE NOISE ISN'T A CONSISTENT NOISE ALL THE TIME SO ITS HARD FOR ME TO SHOW THE PROBLEM LET ALONE PIN POINT WHAT'S GOING ON. A WEEK AFTER I BOUGHT THE CAR THE ENTIRE ELECTRICAL INSIDE THE CAR TURNED OFF WHILE I WAS CROSSING A BRIDGE. IT SCARED ME HALF TO DEATH. AND EVEN NOW WITH MY LITTLE GIRL AND I IN THE CAR I AM SCARED AT TIMES TO DRIVE NOT KNOWING WHAT TO EXPECT OR WHAT ELSE COULD GO WRONG. *TR

Mileage: 15,655

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE BRAKE WAS ENGAGED, THE STEERING WHEEL BEGAN TO SHAKE AND JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE STEERING WHEEL CONTINUED TO SHAKE WHEN THE BRAKE WAS ENGAGED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 60,000.

Mileage: 33,000

I HAVE HAD TO REPLACE FRONT AND REAR BRAKES ON THIS VEHICLE AT A HUGE EXPENSE AND THE POOR STOPPING ABILITY CAUSED PREMATURE WEAR OF MY TIRES WHICH ALSO HAD TO BE REPLACED AT A LARGE EXPENSE. ALSO, ON MULTIPLE OCCASIONS MY VEHICLE WILL NOT CRANK WHEN THE KEY IS TURNED. THE LIGHTS, RADIO, AND WINDOWS CONTINUE TO WORK, RULING OUT THE BATTERY AS THE CAUSE. YOU CAN HEAR A "CLICK" WHEN THE KEY IS TURNED BUT THE CAR REMAINS DEAD. I HAVE BEEN STRANDED IN DANGEROUS SITUATIONS WHEN THIS HAS HAPPENED. EACH TIME THE VEHICLE HAS BEEN TAKEN TO SERVICE, NO REMEDY IS MADE AS I AM TOLD THAT THE PROBLEM CAN NOT BE DUPLICATED. THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH THE SAME ISSUE. I HAVE ASKED TO HAVE THE ELECTRICAL SYSTEM CHECKED BECAUSE I HAVE HAD ISSUES WITH MULTIPLE BULBS BLOWING OUT, (ALL AT THE SAME TIME), ONE WINDOW NOT RAISING OR LOWERING FROM THE PASSENGER BUTTON ONLY AND A MULTITUDE OF OTHER QUIRKY, ELECTRICAL ITEMS. I FEEL THAT THIS VEHICLE IS UNSAFE . *TR

THE CHECK ENGINE KEEPS ON COMING ON AND STAYING ON. I HAVE NOTICED PROBLEMS WITH THE CAR LOSING POWER WHILE I AM DRIVING OR ACCELERATING; THIS HAS HAPPENED SEVERAL TIME. I RECENTLY HAD TO REPLACE THE BRAKES AND ROTORS; IT DRIVES HORRIBLY EVERY TIME I TRIED TO STOP THE CAR WOULD TREMBLE. I EXPECTED THE CAR TO NOT HAVE THESE PROBLEMS AS IT IS FAIRLY NEW AND I DO NOT CONSIDER IT TO HAVE ALOT OF MILEAGE. I AM REALLY CONCERNED ABOUT THESE PROBLEMS AS I DRIVE MY CAR WITH THREE SMALL CHILDREN. I DON'T HAVE THE MONEY TO KEEP TAKING IT FOR A DIAGNOSTIC EACH TIME THE LIGHT COMES ON; IF THE COMPANY IS AWARE OF THIS PROBLEM; THEY SHOULDN'T CHARGE PEOPLE SO MUCH TO CHECK THE CODES OR THEY SHOULD HAVE A RECALL TO FIX THE ONGOING PROBLEMS. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL PULSATED UPON ENGAGING WITH A LOUD NOISE. IN ADDITION, THE STEERING WHEEL BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE FRONT BRAKES AND REAR BRAKES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

MAY 10, 2011 WITH 25917 KM ON THE VEHICLE AND AT THAT TIME WINDSOR CHRYSLER REPLACED MY FRONT ROTORS AND BRAKE PADS ON BOTH SIDES OF THE VEHICLE. ON MARCH 15, 2012 I STARTED EXPERIENCING BRAKING PROBLEMS AGAIN WITH 45029 KM ON THE VEHICLE AND ONCE AGAIN WINDSOR CHRYSLER REPLACED MY FRONT ROTORS AND BRAKE PADS ON BOTH SIDES OF THE VEHICLE. ON BOTH OCCASIONS THE VEHICLE WOULD SHAKE VIOLENTLY LEFT TO RIGHT WHEN I WAS BRAKING AT SPEED OF 100 KM WHEN AS THIS OCCURRED SUDDENLY WITHOUT ANY OTHER WARNING THAT THE BRAKING SYSTEM FAILED AND NEEDS REPAIR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 13,000

WE RECEIVED NOTICE THAT THERE WAS A VOLUNTARY BRAKE RECALL FROM DODGE JAN OR FEB 2012. AT THE TIME MY WIFE WAS EXPERIENCING JERKING AND PULLING TO THE STEERING WHEEL WHEN BRAKING. WE TOOK THE VEHICLE TO THE DEALERSHIP AND WE WERE ADVISED THAT THE FRONT PADS AND ROTORS WOULD HAVE TO BE REPLACED AND DODGE WOULD COVER THE COST. THIS WAS AROUND FEB/MAR 2012 WITH APPROXIMATELY 17K ON THE VEHICLE. ON 4 AUG WE TOOK THE VEHICLE BACK TO DODGE DUE TO THE SAME BRAKING PROBLEMS AND A CHECK ENGINE LIGHT. WE WERE ADVISED THAT THE CHECK ENGINE LIGHT WAS CAUSED BY A CRACK PISTON HEAD AND DODGE STATED THAT THE PISTON WOULD BE REPLACED UNDER WARRANTY. HOWEVER, WE WERE THEN ADVISED THAT THE JERKING AND PULLING IN THE STEERING WAS CAUSED BY THE REAR BRAKES AND WE WOULD HAVE TO PAID $534.00 TO HAVE THE REAR ROTORS AND PADS REPLACED. THIS DIDN'T SOUND RIGHT TO ME SO I CHECKED FOR ANY TSB/RECALLS, THE CAS WEBSITE, AND NHTSA WEBSITE I FOUND OUT THAT THE BRAKE PROBLEMS (BOTH FRONT AND REAR) HAVE BEEN A SERIOUS ISSUE WITH DODGE AND REPAIRS AND COSTS HAVE BEEN ALL OVER THE BOARD WITH DODGE EXCEPTING NO REAL FIX EXCEPT CHARGING CAR OWNERS ON REPEATED REPAIRS THAT ONLY FIX THE PROBLEM FOR 3-9K. IF THIS IS THE CASE NHTSA SHOULD MANDATE DODGE TO PROPERLY FIX THIS PROBLEM WITH CORRECT PARTS OR FULLY RECALL ALL OF THESE VEHICLES. DODGE IS PUTTING MY WIFE AND SON IN DANGER EVERYTIME THEY SET FOOT IN THE VEHICLE, AND THAT IS SOMETHING THE AGENCY FOR HIGHWAY SAFETY SHOULD NOT ALLOW TO CONTINUE. WE CONSUMERS NEED A REAL FIX AND NOT A BANDAIDE ON A DEFECTIVE PRODUCT AND YOUR AGENCY SHOULD NOT ALLOW DODGE TO CONTINUE TO IGNORE THIS PROBLEM. NHTSA SHOULD NOT HAVE TO WAIT FOR SOMEONE TO LOSE THEIR LIFE BEFORE TAKING ACTION AGAINST DODGE. WE ARE NOT BEANS TO COUNT, WE ARE PEOPLE! *TR

Mileage: 17,000

VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR UNEVEN BRAKING AND PREMATURE BRAKE WEAR. BRAKING BECOMES DIFFICULT AND UNSAFE AFTER 10-12K MILES. WE ARE ON OUR 3RD SET OF BRAKES AND ROTORS IN 35K MILES. VEHICLE SHUTTERS AND BRAKING DISTANCES BECOME SIGNIFICANTLY HIGHER THAN NORMAL AFTER A SHORT TIME. *JB

Mileage: 12,000

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITH THE VEHICLE. WHILE TRAVELING 3 MPH IN REVERSE, A GRINDING NOISE EMITTED FROM THE BRAKES. THE SECOND FAILURE OCCURRED AS THE CONTACT WAS TRAVELING 25-30 MPH AND THE BRAKES WERE DEPRESSED BUT THE VEHICLE STARTED TO SHAKE VIOLENTLY. ON A SEPARATE OCCASION AS THE CONTACT WAS TRAVELING 25 MPH, THE ANTI-LOCK BRAKING WARNING LIGHT ILLUMINATED AND THE VEHICLE AGAIN BEGAN TO SHAKE VIOLENTLY. THE FOURTH FAILURE OCCURRED AS THE CONTACT WAS TRAVELING 25 MPH AND A BURNING SMELL EMITTED FROM THE REAR OF THE VEHICLE AS THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE MOST RECENT FAILURE OCCURRED WHEN THE CONTACT WAS TRAVELING 55 MPH AND THE STEERING WHEEL BEGAN TO SHAKE AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES. THE DEALER CONFIRMED THAT THE FRONT BRAKES AND BOTH ROTORS NEEDED TO BE REPLACED. THE DEALER ALSO CONFIRMED THAT THE ANTI-LOCK BRAKING SENSOR, AS WELL AS THE PASSENGER SIDE HUB AND BEARINGS NEEDED TO BE REPLACED. IN ADDITION, THE REAR BRAKES AND REAR CALIPERS WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,389 AND THE CURRENT MILEAGE WAS 39,550.

Mileage: 1,389

MY BRAKES STARTED TO GRIND TWO WEEKS AGO. I HAD TO HAVE BOTH THE PADS AND ROTORS REPLACED. DODGE IN MEDINA, OHIO STATED THAT THEY ARE NOT SURE WHY I HAD PREMATURE WEAR AND WOULD NOT COVER THE COST OF REPAIR. I STATED THAT I AM AWARE OF THE PROBLEMS OF THE JOURNEYS BREAKS, HOWEVER IT GOT ME NO WHERE. I HAD TO PAY TO REPLACE THEM TOTALLY OUT OF POCKET COSTING $364.93. *TR

Mileage: 36,315

IT WAS A SATURDAY MORNING (ABOUT 9AM) AND I AM DRIVING ABOUT 70 MILES TO MY DESTINATION, THE BRAKES FELT LIKE THEY WERE APPLIED FOR ABOUT 1-2 SECONDS THEN RELEASED WITHOUT MY FOOT ANYWHERE NEAR THE BRAKES, THE STEERING WHEEL PULLS ME BUT I AM ABLE TO TAKE CONTROL OF THE VEHICLE. I CONTINUE FOR ABOUT ANOTHER 5 MORE MILES, AND IT HAPPENS AGAIN, THIS TIME MORE VIOLENTLY. I WAS DOING THE SAME SPEED AS BEFORE, ABOUT 70 MPH AND VEHICLE WAS TRAVELLING IN THE SECOND LEFT LANE AND THE LANES WERE VEERING TO THE LEFT. THE BRAKES APPLIED AT A MUCH STRONGER RATE AND AGAIN, I ALMOST LOST CONTROL OF THE VEHICLE, FEELING AS THOUGH THE VEHICLE WAS PULLING ME TO THE LEFT AS IF TO INTEND TO SPIN OUT OF CONTROL. LUCKILY, I WAS ABLE TO RE-GAIN CONTROL OF THE VEHILCE. I CALLED NORMANDIN AGAIN, THEY TOWED MY VEHICLE TO THE DEALERSHIP AND AFTER 3 WEEKS OF HAVING IT AND "DRIVING THE VEHICLE HARD", THEY WERE NOT ABLE TO REPLICATE THE INCIDENT THAT OCCURED TO ME, THEREFORE, UNABLE TO PINPOINT THE CAUSE. THEY ADVISED ME THAT THE BACK ROTORS NEED TO BE REPLACED AS THEY ARE SHAKING BUT THAT THE EXTENDED WARRANTY ONLY COVERS THE FRONT. I WOULD HAVE TO PAY OUT OF POCKET FOR THE REARAFTER 3 WEEKS, I HAVE MY HUSBAND DRIVE THE CAR HOME FROM THE DEALER (THE WARRANTY ONLY COVERS TOW'S TO THE DEALERSHIP, NOT FROM THE DEALERSHIP). THE CAR SAT IN THE PARKING GARAGE SINCE THAT DAY AND IT IS NOW JUNE, 2012 AND I REFUSE TO DRIVE IT ANY MORE. *JS

Mileage: 24,000

BRAKE SQUEALING AND SERIOUS MASSIVE VIBRATION. *TR

Mileage: 8,000

PROBLEM DESCRIPTION: PURCHASED NEW 2/26/11 - ON 5/25/12 THE VEHICLE HAD 11764 ACTUAL MILES. HEARD SQUEALING NOISE WHEN APPLYING BRAKES - TOOK TO DEALERSHIP AND REAR ROTORS WARPED AND REAR PADS NOISY. DEALERSHIP REPLACED REAR ROTORS AND PADS. PICKED UP VEHICLE AFTERNOON OF 5/25/12. DROVE VEHICLE HOME AND HAVE ONLY DRIVEN VEHICLE YESTERDAY 5/29/12 AND TODAY 5/30/12 TO WORK AND, AGAIN, THE SQUEALING HAS OCCURRED ON MY WAY HOME (5/30/12). CALLED THE SERVICE MANAGER IMMEDIATELY AND REPORTED. AM TAKING INTO DEALERSHIP FIRST THING IN MORNING AGAIN (5/31/12). [*ALSO PLEASE NOTE THAT ON 01/13/12 I HAD A FLUID LEAK UNDER LEFT FRONT OF VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALERSHIP WHERE PURCHASED AND THE DEALERSHIP HAD TO REPLACE A LEFT AXLESHAFT SEAL WHICH THEY STATED WAS A DEFECT.] *TR

Mileage: 11,764

I HAD MAJOR PULSATING / VIBRATING WHEN BRAKING ON MY 2010 DODGE JOURNEY AFTER ONLY 16K. I DISCOVERED THIS IS A COMMON PROBLEM, THERE ARE MANY COMPLAINTS AND EVEN A FEW CLASS ACTION LAWSUITS ALLEGING THE BRAKE WERE UNDER ENGINEERED / UNDER SIZED FOR THIS CAR, AT LEAST ON THE 2009 & 2010 MODELS. I WAS PLEASED TO LEARN THAT CHRYSLER EXTENDED THE WARRANTY (ACKNOWLEDGING THE PROBLEM) ON THE BRAKES FOR THESE VEHICLES, BUT WAS NOT PLEASED TO FIND OUT THAT 1) THEY WANT YOU TO PAY A $50 OR $100 "DEDUCTIBLE" TO FIX THE PROBLEM (THAT THEY ACKNOWLEDGED BY EXTENDING THE WARRANTY) 2) THE WARRANTY IS ONLY EXTENDED TO 36K MILES AND 3) THAT THE WARRANTY ONLY APPLIES TO THE FRONT BRAKES AND MY REAR BRAKES WERE ALSO WARPED, WHICH I ARGUE IS THE RESULT OF THE FRONT BRAKES BEING UNDERSIZED IN THE FIRST PLACE...HOW ELSE DO YOU EXPLAIN WARPED FRONT AND REAR ROTORS ON A VEHICLE ONLY 1 YR OLD AND ONLY 16K MILES? I PAID THE $50 DEDUCTIBLE FOR THE FRONT BRAKES, PLUS $199 + TAX (REAR BRAKES) TO GET BACK ON THE ROAD, AND PROMPTLY CALLED CHRYSLER CUSTOMER SERVICE TO PITCH A FIT AND LET THEM KNOW WHAT I THOUGH ABOUT HAVING TO PAY ONE CENT OUT OF MY POCKET FOR A PROBLEM THAT IS WELL DOCUMENTED AND THEY ACKNOWLEDGED (BY EXTENDING THE WARRANTY). I EVENTUALLY RECEIVED A FULL REIMBURSEMENT FROM CHRYSLER FOR THE FULL AMOUNT I PAID, INCLUDING THEIR $50 "DEDUCTIBLE". I WAS VERY HAPPY WITH THIS RESOLUTION, BUT STILL DISAPPOINTED THAT I HAD TO EVEN PAY OUT OF POCKET AND INITIATE THE COMPLAINT IN THE FIRST PLACE TO GET REIMBURSED, WHEN THEY ARE FULLY AWARE OF THE ISSUE. FAST FORWARD LESS THAN 1 YEAR LATER AND ABOUT 14K MILES LATER EXACT SAME PROBLEM. UNACCEPTABLE. I NOW HAVE TO GO THROUGH THIS AGAIN, AND I AM NOT HAPPY. CHRYSLER SHOULD ISSUE A RECALL AND REPLACE THE BRAKES ON THESE VEHICLES! THIS IS A SAFETY ISSUE. ENOUGH WITH THE HALF @$$ ATTEMPT OF "EXTENDING WARRANTIES" AND "DEDUCTIBLES". *TR

Mileage: 16,607

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A RECALL ON THE BRAKING SYSTEM? PLEASE ASSIST? SINCERELY, MR. FREDERICK ROTT MSGT RETIRED USMC

Mileage: 32,500