2013 DODGE JOURNEY Engine Problems

71 complaints about Engine

71
Complaints
0
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints (71)

Nov 9, 2025

Oil filter housing cap broke during Oil filter change.

Jan 8, 2025

The Catalytic Converter is the issue per our mechanic. We have had several issues out of the the vehicle, resulting in more money than the car is worth. The car no longer reaches over 55-60 mph, which is unsafe on the highway. Many times the car wont start. We thought it was the battery which have been changed several times, but the last mechanic stated it in fact the recall part that is needed.

Dec 8, 2024

Recently I have been having issues with the rear back up camera in the vehicle not working turning off beeping when nothing is around, also glitching and showing the camera upside down. I am also experiencing battery drainage in the vehicle I have just had the battery replaced and the alternator replaced as well, while I am searching online for common issues this seems to be happening to a large amount of people and the issues just keep equaling out to more then one problem. Motors staying on, electrical problems, constant power draws, many more issues I have many links to articles with dodge journey owners having numerous issues and dodge not wanting to fix anything or recall things to fix their mistakes. I can add links to this page. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 15, 2023

Battery, car started turning off. Turned off on us when we made a stop right after getting off of freeway, luckily no car were coming. Changed Battery but still had problems. Then check engine light turned on, car stared pulling, had a mechanic check it and said it was the engine. We would have to replace it and that's those kind of cars we're having a lot of problems.

Apr 13, 2023

Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle.

Mar 11, 2023

many things had to be fixed like the camshift senor, tps, new battery after 2 months. the car will only crack and crack it will not fire. have took it everywhere and never get the answer as to what is wrong with it. the key fob will work hit and miss will show no key

Sep 12, 2022

The contact owns a 2013 Dodge Journey. The contact stated that on numerous occasions while driving at various speeds, the vehicle stalled without warning. The contact then stated that her husband was able to tow the vehicle to the residence. The vehicle was then towed to the dealer where they disconnected the Bluetooth module. The contact stated that the vehicle was operable however, a few days later, while driving, the check engine and throttle body warning lights illuminated, and the vehicle stalled again. The contact stated that she allowed the vehicle to rest for fifteen minutes to before being able to restart the vehicle. Additionally, the contact stated that the vehicle had been taken to an inspection station to be inspected but failed due to the mass air flow sensor. The contact stated that she took the vehicle to an independent mechanic where it was diagnosed that the mass air flow sensor needed to be replaced. The mass air flow sensor was replaced however, the vehicle failed inspection again. The contact then stated that on another occasion while driving, the vehicle failed to respond while the accelerator pedal was depressed and stalled without warning. The traction control, check engine, and the electronic throttle control warning lights remained illuminated. The contact was concerned for her safety while operating the vehicle. The contact then stated that she took the vehicle to another independent mechanic where it was diagnosed that the throttle body and crankshaft needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired multiple times for the throttle body, crankshaft, and mass air flow sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 82,000.

Mileage: 82,000

Mar 7, 2022

Our 2013 Dodge Journey (only owners) has had a few recalls and had multiple challenges with overheating within the engine. Although, We have had all the recalls we are aware of completed it continues to shut off and not start. Ours, our children, and other passengers safety has been at risk as we have been strained with no running vehicle and the unknown if the vehicle will just shut off while in operation. While we can not guarantee the sources of the general internet it is a common search and alignment to say an abundance of 2013 Dodge Journey owners have experienced this and have been searching for answers yet have not received an adequate response. Our vehicle has been inspected by a Dodge facility, and two other independent mechanics to no avail we are in this situation with no answers nor solutions. Our check engine light has been present since we can remember and we were told on multiple attempts even after the engine beauty cover recall that it was ok, obviously it’s not and is sad the quality of the engine lasted barely 128,000 miles. Our Journey has been un-drivable as it is stated to need a new engine from the overheating.

Feb 19, 2022

Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn’t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I’ve been reading some reader boards and I’m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can’t be stranded in inclement weather. Tested the starter and the alternator and both are good. New battery and new key fob battery and still a no go. Dodge needs to figure this out, as their certified mechanics can’t seem to diagnose the issue.

Jul 28, 2021

The contact owns a 2013 Dodge Journey. The contact stated initially noticed that power steering fluid was leaking onto his driveway. The contact also stated that while driving at slower speeds, extra effort was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V273000 (Steering) however, the Vin was not included. Additionally, he also stated that while his wife was at stop light, the vehicle shut-off while accelerating. The contact stated that his wife was unaware if any warning light was illuminated on the instrument panel. She was able to immediately restart the vehicle and resume normal driving. Neither the dealer nor the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

Apr 12, 2021

MY CAR STALLED ON ME WHILE DRIVING. THE FIRST TIME (2014) IT HAPPENED I WAS MAKING A TURN ON A CITY STREET. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT WHILE UNDER WARRANTY. IT JUST STALLED WHILE DRIVING LAST WEEK FOR A SECOND TIME. I WAS WAITING ON A LIGHT ON A CITY STREET. MY CAR WAS COMPLETELY DEAD I COULDN'T PUT THE HAZARD LIGHTS ON. I WAS IN THE MIDDLE OF A SCHOOL ZONE. I TRIED STARTING IT AND NOTHING. TWO GENTLEMEN HAD TO PUSH MY CAR OUT OF TRAFFIC. THIS IS VERY UNSAFE, IMAGINE HAD I BEEN ON THE HIGHWAY SOMEONE WOULD OF HIT FROM ME BEHIND AS I HAD NO POWER AT ALL. THERE WAS NO WAY OF WARNING THE CARS BEHIND ME AS I HAD NO POWER. I REPLACED THE BATTERY IN 1/2021 AND ALTERNATOR IN 3/2021. I HAVE SEEN MANY COMPLAINTS ON THE DODGE FORUM WEBSITE I BELIEVE SOMETHING HAS TO BE DONE FOR SAFETY ISSUES. ALSO MY BLUETOOTH SYSTEM IS NOT WORKING THAT IS ALSO A SAFETY ISSUE. I DID COMPLAIN TO DODGE AND THEY COULDN'T DO ANYTHING ABOUT IT. I HAVE SEEN A LOT OF COMPLAINTS ON THE DODGE FORUM WEBSITE. MY DODGE JOURNEY IS CURRENTLY AT A SHOP UNDER DIAGNOSTICS. IT MAKES IT UNSAFE FOR ME TO WANT TO DRIVE IT AT THIS POINT.

Mileage: 54,000

Mar 29, 2021

MY VEHICLE HAS A PENTASTAR 3.6L V6 AND 117000APPX. MILES. IT WAS RECENTLY DIAGNOSED WITH A CRACKED CYLINDER HEAD. THIS HAS BEEN AN ISSUE WITH THESE ENGINES BUT, FOR SOME REASON, I'M BEING TOLD IT IS NOT COVERED UNDER SERVICE BULLETIN 09-002-14.

Mileage: 117,000

Jan 21, 2021

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE'S ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SWITCH FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHERRY HILL DODGE CHRYSLER JEEP RAM 1708 NJ-70, CHERRY HILL, NJ 08002; (856) 471-1058) WHO STATED THAT THE LEAKING OIL COOLER HOUSING ADAPTER ENGINE AND GASKET INTAKE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.*LN CONSUMER WAS INFORMED BY THE DEALER COVERAGE HAS EXPIRED.*JB

Mileage: 1,600

Sep 12, 2020

DRIVING ON HIGHWAY AND ENGINE DIED. DASH LIGHTS AND GAUGES FLASHED OFF AND ON. SPEEDOMETER WENT BACK AND FORTH. THEN IT STARTED RUNNING AGAIN. A COUPLE DAYS LATER IT DIED WHILE TURNING A CORNER. I HAD TO RESTART VEHICLE. A COUPLE DAYS AFTER THAT I WENT TO START THE CAR AND NO LIGHTS, GAUGES OR NOTHING WORKED. THE BATTERY AND REMOTE KEY WERE FINE. CHECKED TO SEE IF HORN WOULD BLOW, IT WORKED. TRIED TO START AGAIN AND EVERYTHING WORKED FINE. IT IS VERY UNSAFE FOR IT TO JUST DIE WHITE ON THE HIGHWAY GOIN AROUND A CURVE.

Mileage: 110,350

Sep 9, 2020

105,000 MILES ALREADY HAVE TO REPLACE LIFTERS, ROCKER ARM, POSSIBLE A CAM SHAFT.PRICING RANGES FROM $1,000-$3,000 IF YOU GET LUCKY

Aug 30, 2020

RADIATOR BLEW THE TOP OFF AND HEAD GASKET BLEW. THE CAR WAS IN MOTION.

Mileage: 111,341

Aug 29, 2020

I WAS DRIVING DOWN THE ROAD ALL THE SUDDEN MY CHECK ENGINE LIGHT TURNED ON IN MY STEERING LOCKED UP. I PULLED TO A MIDDLE LANE SINCE IT WAS IN A VERY BUSY ROAD AND SHUT MY CAR OFF AND TRIED TO TURN IT BACK ON AND IT STARTED SHAKING. AGAIN TURN THE CAR OFF LET IT SIT FOR A LITTLE BIT TRY TO TURN IT ON AND IT STARTED SHAKING AGAIN. TRY TO THIRD TIME I WAS ABLE TO DRIVE IT HOME THE STEERING WHEEL UNLOCKED AND DROVE IT HOME FINE BUT THE CHECK ENGINE LIGHT WAS ON THE WHOLE TIME.

Mileage: 57,500

Aug 10, 2020

IM PAYING FOR SECOND OWBERSHIP PUT 1300.00 CASH DOWN PAYING MONTHLY CAR NOTE OF 313.00 SINGLE PARENT OF 4 CHILDREN

Aug 3, 2020

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SHUT OFF WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT LEFT THE VEHICLE RUNNING AS SHE WENT INTO A RESTAURANT; UPON RETURNING TO THE VEHICLE, THE VEHICLE STARTED VIBRATING. THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE SHUTOFF AGAIN WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION WITHOUT WARNING. THE CONTACT AND ANOTHER DRIVER PUSHED THE VEHICLE OUT OF THE INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (2920 N ASPEN AVE, BROKEN ARROW, OK 74012) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS ON THE VEHICLE WHICH WERE HOWEVER, NOT RELATED TO THE FAILURE EXPERIENCED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.

Mileage: 164,000

Apr 2, 2020

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VEHICLE SPEED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *LN*JB

Mileage: 117,000

Feb 20, 2020

ABOUT OCTOBER 2019, WHILE PULLING INTO A GAS STATION, MY 2013 DODGE JOURNEY JUST SHUT OFF. NO WARNINGS, NO LIGHTS WENT OFF TO INDICATE WHAT HAPPENED. I PUT IT IN PARK, PUSHED THE IGNITION BUTTON SO THAT THE CAR WAS ACTUALLY OFF, AND THEN RE-STARTED IT. IT STARTED WITH NO ISSUES, AND WAS FINE. THEN IN NOVEMBER OF 2019 MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO A LOCAL AUTO PARTS STORE AND HAD THEM RUN A DIAGNOSTIC ON IT, WHICH CAME BACK THAT THE CRANK SHAFT POSITION SENSOR NEED SOME ATTENTION. HOWEVER, THE NEXT DAY WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WASN'T ON, AND IT STAYED OFF. THAT IS UNTIL TODAY, 2.20.2020. WHILE DRIVING DOWN A HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE AUTO STORE, HAD THEM RUN A TEST, WHICH CAME BACK AS THE CRANK SHAFT POSITION SENSOR AGAIN. MY CAR HASN'T STOPPED ON ME YET, AND I HOPE IT DOESN'T, AND I AM LOOKING TO GET THIS REPAIRED. HOWEVER, EVERY ONE I HAVE SEEN HAVING THE SAME ISSUE, STATES IT HAPPENS REPEATEDLY. I REALLY HOPE TO HAVE A RECALL ON THIS, AS IT APPEARS TO BE AN ISSUE WITH THE VEHICLE ITSELF AND NOT SOMETHING THE CONSUMERS SHOULD HAVE TO KEEP PAYING FOR! WE SHOULDN'T HAVE TO DRIVE IN FEAR EVERY TIME WE GET BEHIND THE WHEEL, ESPECIALLY WHEN WE HAVE CHILDREN RIDING IN OUR VEHICLES! PLEASE FIX THIS!

Mileage: 155,000

Feb 11, 2020

MY CAR KEEPS MISFIRING AND I REPLACED MY SPARK PLUGS AND COIL PACKS SEVERAL TIMES.

Mileage: 122,587

Feb 6, 2020

MY DODGE JOURNEY'S ENGINE SHUT OFF TWICE WHILE I WAS DRIVING WITH NO WARNING. NO LOSS OF LIGHTS OR RADIO, BUT THE ENGINE JUST SHUTS OFF AND CAR CANNOT BE RESTARTED. THE FIRST TIME I WAS DRIVING ON A HIGHWAY, AND RIGHT AFTER ACCELERATING FROM A STOP AT A RED LIGHT THE CAR DIED. HAD TO HAVE IT TOWED, AND HAD AN AUTO PART STORE DO SOME BASIC TESTS AND WAS TOLD IT WAS JUST A BAD BATTERY, HOWEVER WHEN IT HAPPENED AGAIN THE DAY AFTER REPLACING THE BATTERY. THIS TIME I WAS ON A CITY STREET HAVING JUST EXITED OFF OF THE INTERSTATE. I WAS IN TRAFFIC AND AGAIN THE CAR JUST LOST POWER DUE TO THE ENGINE SHUTTING DOWN. AGAIN IT WOULD NOT START AND COULD NOT BE JUMP STARTED SO HAD IT TOWED TO THE DEALER. DEALER WAS ABLE TO GET A CODE P061C, AND FOLLOWED INSTRUCTIONS TO UPDATE THE PCM. FROM WHAT I UNDERSTAND, A SOFTWARE UPDATE WAS APPLIED TO THE POWER CONTROL MODULE. I AM VERY CONCERNED WITH THE FACT THAT MY CAR CAN JUST SHUT DOWN THE ENGINE WITH NO WARNING AT ALL. VERY DANGEROUS.

Mileage: 106,534

Jan 16, 2020

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE JIM RIEHL'S FRIENDLY CHRYSLER JEEP 32899 VAN DYKE AVE, WARREN, MI 48093 (586) 979-8700 HOWEVER, NO DIAGNOSTIC TESTS WERE PREFORMED. THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10139771 AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Mileage: 135,000

Nov 10, 2019

MY 2013 DODGE JOURNEY HAS A RANDOM NO START. IT WILL JUST CLICK. THE BATTERY, ALTERNATOR, AND STARTER ARE ALL GOOD. I USUALLY HAVE TO JUMP IT TO GET IT TO START. SOMETIMES THAT DOESN'T EVEN WORK. IT WILL MAKE THE LIGHTS START TO GO HAYWIRE. THEY WILL FLICKER OR FLASH ON AND OFF. IT WILL SAY NO KEY DETECTED WHEN I'M LITERALLY SITTING WITH MY KEY FOB IN HAND. IT IS A PUSH BUTTON START. I HAVE GOT THE BATTERIES REPLACED IN THE KEY FOB AS WELL. THIS WILL HAPPEN AT RANDOM. IT'S HAPPENED IN MY DRIVEWAY WITH A SLIGHT INCLINE SO WE PARKED IT ON THE CURB WHERE IT WAS FLAT TO SEE OF MAYBE THE INCLINE OF THE DRIVEWAY HAD ANYTHING TO DO WITH IT, BUT IT'S DONE IT ON FLAT SURFACES AS WELL. I HAVE TRIED TO LOOK UP REASONS WHY AND HAVE SEEN THIS AS AN ISSUE WITH A LOT OF OTHER JOURNEY OWNERS. THIS STARTED BACK IN THE SPRING AND HAPPENS SEVERAL TIMES IN A WEEK THEN IT WILL STOP FOR ALMOST A MONTH AND THE CYCLE WILL START ALL OVER AGAIN.

Mileage: 77,000

Oct 16, 2019

THE ENGINE HAS STARTED TO CUT OFF WHEN I DECELERATE, SUCH AS TO MAKE A TURN OR COME TO A STOP. THIS IS DANGEROUS IN MID-TRAFFIC, ESPECIALLY WHEN MY FAMILY IS IN THE CAR. IT HAS HAPPENED A FEW TIMES AND IS BECOMING MORE FREQUENT, AS IN THE LAST TIME THIS HAPPENED WAS YESTERDAY. I SEE THAT THERE ARE MANY OTHER COMPLAINTS FROM CUSTOMERS EXPERIENCING THIS WITH THEIR DODGE JOURNEYS AND WONDERING WHY THERE ISN'T A RECALL FOR THIS INCREDIBLY DANGEROUS OCCURRENCE.

Mileage: 172,000

Oct 11, 2019

I WAS CHARGED OVER $1100 FOR AN ALTERNATOR AND BATTERY AND LABOR. THEN WHEN I WAS GIVEN MY BILLING PAPERWORK THE MILAGE WAS WRITTEN IN AS 155000 MILES. MY ACTUAL MILEAGE WAS OVER 167000 MILES THEREBY VOIDING ALL WARRANTIES AS YOU CAN SEE IN THE PHOTO. I HAD TO RETURN TO THE DEALERSHIP AND FORCE THEM TO FIX THE PAPERWORK. JUST A FEW MONTHS AGO I TOOK MY CHALLENGER IN TO HAVE THE TRANSMISSION SERVICED. THEY OVERFILLED THE TRANSMISSION FLUID. AGAIN I HAD TO RETURN TO HAVE THE ISSUE RESOLVED. I HAVE BEEN GOING TO THE LAKE CITY DEALERSHIP FOR 6 YEARS AND NEVER HAD A PROBLEM WHEN IT WAS SUNBELT . NOW IT IS ROUNDTREE MOORE AND I HAVE HAD NOTHING BUT ISSUES SINCE THE CHANGE.

Sep 25, 2019

MY JOURNEY KEEPS STALLING ON ME ESPECIALLY WHEN STOPPED (RED LIGHTS,STOP SIGNS, IN TRAFFIC ETC.) AT ONE POINT IT EVEN STALLED OUT ON ME WHILE DRIVING AND I COULDN'T MOVE THE STEERING WHEEL, BRAKES, NOTHING! IT COMPLETELY LOCKED UP. I WAS LUCKY THAT THAT TIME I WAS IN MY NEIGHBORHOOD OTHERWISE I WOULD HAVE GOTTEN IN A CAR ACCIDENT. AT FIRST THE FUEL CAP LIGHT KEPT COMING ON, DODGE DEALER TOLD US TO JUST HAVE THE CAP REPLACED (WE DID) BUT THE LIGHT KEEPS COMING ON AND OFF STILL AND NOT RESOLVING ANY PROBLEMS. THEN A RED LIGHTENING BOLT CAME ON A COUPLE TIMES AND THAT'S WHEN MY CAR WOULD SHUT OFF AT A STOP AND TRY RESTARTING ON ITS OWN. NOW AT THE MOMENT NO LIGHTS ARE ON AND IT'S STILL STALLING. AND EVERY TIME IS STALLS IT'S ALWAYS IN DRIVE AND WILL COMPLETELY TURN OFF. IT HAS STALLED IN PARKED A FEW TIMES ALSO BUT MAJORITY OF THE TIME IS WHEN STOPPED IN DRIVE. THIS IS VERY VERY DANGEROUS. I HAVE 3 KIDS WHO ARE ALWAYS WITH ME. I CAN'T IMAGINE IF SOMETHING HAPPENED BECAUSE OF THIS. I'VE DONE MY RESEARCH AND NOTICED THERE ARE MANY MANY PEOPLE HAVING THE SAME EXACT ISSUE. DODGE NEEDS TO RECALL THE VEHICLE QUICKLY BEFORE THEY RUN INTO A LAWSUIT.

Mileage: 128,000

Sep 24, 2019

FOR TWO YEARS BATTERY HAS BEEN UNABLE TO HOLD CHARGE, EVEN WHEN REPLACED NEW, ENGINE RIDING ROUGH TO COMPLETE STOP IN ROAD, NO FLASHERS ETC. ALTERNATOR REPLACED COMPLETE ELECTRIC HARNESS BURNT, ALL FIXED STILL WILL NOT HOLD BATTERY CHARGE. NO CAR FOR TWO MONTHS. CAR STALLED IN ROAD.

Mileage: 72,000

Jul 25, 2019

BATTERY LIGHT CAME ON DIAGNOSTIC TEST WAS PERFORMED I WAS TOLD TO CHANGE THE ALTERNATOR WHICH I DID. AN HOUR LATER THE LIGHT CAME ON AGAIN THEN I WAS TOLD TO REPLACE THE BATTERY WHICH I DID. AFTER AN HOUR DRIVE THE LIGHT CAME ON AGAIN I WAS TOLD THE BATTERY SENSOR NEEDED TO BE REPLACED. THE NEXT DAY THE CAR DIED COMPLETELY I HAD TO GET TOWED. I WAS TOLD TO GET AN ALTERNATOR FROM MOPAR WHICH I DID. NEW BATTERY ANOTHER NEW ALTERNATOR A NEW SENSOR NOW THE CHECK ENGINE LIGHT IS ON.

Mileage: 101,000

Mar 21, 2019

MISFIRE, LOSS OF POWER, AND STALLING WHILE IN MOTION AND WHILE IDLING . HAD VEHICLE INSPECTED. CYLINDER #2 HAS A MISFIRE AND THE CYLINDER HEAD NEEDS REPLACED. I WAS INFORMED THAT MY YEAR MAKE AND MODEL WAS INVOLVED IN AN EXTENDED WARRANTLY FROM CHRYSLER TO COVER ALL VEHICLES FITTED WITH THE 3.6 LITER MOTOR FOR THIS EXACT SAME ISSUE. HOWEVER MY PARTICULAR VIN ISN'T SHOWING THAT IT IS COVERED EVEN THOUGH I HAVE THE EXACT SAME MOTOR, YEAR MAKE AND MODEL, AND ISSUES AS THE OTHERS. THIS IS NOT FAIR THAT I AM EXPERIENCE THESE ISSUES BUT THEY REFUSE TO FIX IT BECAUSE MY VIN ISN'T ON THE LIST!!! THIS IS VERY EXPENSIVE TO FIX AND IS DANGEROUS. I WAS DRIVING ON THE HIGHWAY AND COMPLETELY LOST POWER, I WAS ALMOST HIT BY ANOTHER VEHICLE WHILE I WAS TRYING TO FIND A PLACE TO GET OFF THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE WILL STALL WHEN I AM PULLING OUT , WHICH HAS LEFT ME STALLING IN THE MIDDLE OF THE ROAD ON MORE THAN ONE OCCASION. THIS IS MY PRIMARY VEHICLE AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS A DEFECT THAT HAS BEEN RECOGNIZED BY CHRYSLER GROUP AND YET THEY REFUSE TO FIX MY VEHICLE. THE EXTENDED WARRANTY WAS TO COVER THE PENTASTAR V6 3.6 LITER SIX-CYLINDER TO 10 YEARS OR 150,000 MILES WHICH EVER COMES FIRST.

Mileage: 110,000

Feb 17, 2019

COOLANT LEAKAGE WHILE VEHICLE WAS IN MOTION CAUSING THE VEHICLE TO OVERHEAT.

Mileage: 87,000

Dec 6, 2018 Fire

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE DASHBOARD WAS EMITTING EXTREME HEAT ON THE FLOOR AND FIRE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER WAS FAULTY AND THERE WAS NO OIL IN THE VEHICLE. ALSO, THE STARTER, BATTERY, AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

Nov 13, 2018

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE, FUEL CAP, AND ELECTRONIC THROTTLE CONTROL WARNING INDICATORS KEPT FLASHING. ALSO, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE VEHICLE HESITATED TO ACCELERATE WHILE ON AN INCLINE OR HILL TO THE POINT OF STALLING. THE CONTACT ALSO NOTICED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE DEALER (RAMEY CHRYSLER JEEP, DODGE, RAM, 498 COURTHOUSE RD, PRINCETON, WV 24739, 1-888-794-4317) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

Oct 8, 2018

CYLINDER 2 MISFIRE - ENGINE LOCK SUDDENLY AS VALVE WAS NOT INSTALLED PROPERLY AT TIME OF MANUFACTURING. THIS IS A KNOWN DEFECT IN THIS MAKE OF DODGE. MY CAR IS NOT INCLUDED PER THE DEALER AND SHOULD BE. THE VALVE IS FAULTY. CAUSING BURNT VALVE AND WARPED HEAD. *EXTREMELY COSTLY REPAIR THAT WAS UNAVOIDABLE WITH RECOMMENDED REGULAR MAINTENANCE ON MY VEHICLE! DEALER WILL NOT REPAIR. MANUFACTURER HAS NOT INCLUDED MY VIN IN RECALL.

Mileage: 100,000

Sep 3, 2018

I WAS DRIVING MY CAR THROUGH TOWN(35MPH) WHEN IT JUST SHUT OFF. I DIDN'T HAVE POWER STEERING OR BRAKES. NO ALERT LIGHTS COME ON. I MANAGED TO PULL INTO A GAS STATION, PUT IT IN PARK THEN IT RESTARTED AFTER I PUSHED THE BUTTON. I DID CHAT WITH CHRYSLER AND THEY SAID NO RECALLS OR ISSUES SHOWED UP FOR MY CAR. AFTER GOOGLING MY EXPERIENCE, I FOUND NUMEROUS OTHER COMPLAINTS FROM PEOPLE HAVING THE SAME PROBLEM. IF I HAD BEEN GOING FASTER ON THE HIGHWAY OR EVEN ON OUR CURVY BACKROADS I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED! I DRIVE MY CHILDREN IN THIS CAR AND I'M SCARED TO DEATH TO GET BACK IN IT. I'M STILL PAYING ON NB THIS CAR AND IT'S A DEATHTRAP!

Mileage: 93,600

Aug 22, 2018

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE ABS, CHECK ENGINE, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES (13601 PINES BLVD, PEMBROKE PINES, FL 33027, 954-446-8775) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIRS HAD NOTHING TO DO WITH THE FAILURES. THE MANUFACTURER STATED THAT THEY WOULD CALL HER BACK, BUT THE CONTACT HAD NOT RECEIVED A CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED SHE WENT TO PICKED UP HER CAR, SHE WAS CHARGED $766.00 AND RECALL WAS NOT DONE. CAR IS STILL DOING WHAT CONSUMER BROUGHT IT IN FOR. BRAKE MODULE IS STILL BAD, I'M SURE I WILL NEED ANOTHER BRAKE JOB. UPDATED 10/17/18*JB

Mileage: 36,000

Jun 24, 2018

TAKATA RECALL. MY CAR DOESN'T WANT TO START. I TRIED JUMP STARTING IT DIDN'T WORK. THE DISPLAY SAY VEHICLE NOT IN PARK. BATTERY IS FINE.

Mileage: 72,000

Nov 21, 2017 Fire

DODGE JOURNEY BURST INTO FLAMES AFTER BEING REPAIRED AFTER A FACTORY RECALL, DRIVER HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY STOP AND EXIT THE VEHICLE UNTIL SMOKE SUBSIDED AND FIRE WAS EXTINGUISHED.

Mileage: 76,000

Nov 1, 2017

I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.

Oct 10, 2017 Fire

WHILE DRIVING ON U.S. 84 HIGHWAY IN ALABAMA I NOTICED THE ENGINE MAKING A STRANGE NOISE AND PULLED OVER TO THE SIDE OF THE ROAD. I COULD THEN SEE SMOKE COMING FROM UNDER THE HOOD, WHEN I OPENED THE HOOD I COULD SEE AT THE BASE OF THE ENGINE ORANGE FLAMES. USED WATER BOTTLES ON HAND TO PUT OUT THE FIRE. AFTER MY INSURANCE COMPANY SENT OUT INSPECTORS IT WAS FOUND THAT WIRING TO THE OXYGEN SENSOR HAD SHORTED OUT CAUSING THE FIRE. INSPECTORS BELIEVE IT WAS FAULTY WIRING THAT CAUSED THE FIRE. CONTACTED CHRYSLER AND THEY DENIED ANY RESPONSIBILITY.

Mileage: 41,000

May 11, 2017

VEHICLE STALLS FOR NO REASON WHILE DRIVING. MAKES BRAKING AND STEERING VERY DIFFICULT. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 WEEKS. ALL TIMES THE WEATHER WAS GOOD AND DRY. THERE ARE NO CODES OR CHECK ENGINE LIGHT. THERE IS NO WAY TO DIAGNOSIS THE PROBLEM.

Mileage: 113,000

Feb 21, 2017

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 4, 2016

BOUGHT THE 2013 DODGE JOURNEY BRAND NEW ON MARCH 2013. MY JOURNEY ONLY HAS LESS THAN 21,000 MILES ON IT AND YET THE V6 MISFIRES CAUSING THE GAS TO FILL THE (ALL THE WAY TO THE MUFFLER) BACK AND FRONT (ENGINE) OF THE VEHICLE, I FOUND THIS OUT WHEN I TURN ON MY CAR SATURDAY MORNING, THE CAR STARTED SHAKING AND I COULD SMELL THE GAS FUMES FILLING UP THE INSIDE IF THE CAR. I DROP IT OFF TO THE REPAIR SHOP AND I WAS TOLD, I WAS LUCKY THAT IT DIDN'T CAUGHT ON FIRE.

Sep 23, 2016

AT 80K MILES THE CATALYTIC CONVERTER SENSOR WENT BAD. ALSO BREAK SYSTEM LIGHT AND TIRE PRESSURE LIGHT WONT GO OFF.

Mileage: 82,000

Mar 22, 2016

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 22, 2016

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE ABS WARNING LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mileage: 15,000

Jan 20, 2016

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

Jan 12, 2016

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE BUT IT WAS UNKNOWN FROM WHICH COMPONENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,200.

Mileage: 41,200

Dec 29, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 28, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 21, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 14, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 11, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE RPMS INCREASED, AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING 35 MPH AND LESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

Mileage: 30,000

Nov 7, 2015

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN'T INCLUDING THE TOW SERVICE FOR MY INSURANCE. NONE OF THIS WORKED. I HAD TO GET THE VEHICLE TOWED HOME NOW I CAN NOT LOCK MY VEHICLE CAUSE IT HAS NO POWER. MY DASH SAYS MY KEY IS NOT IN THE VEHICLE OF WHICH IT WAS AND THAT THE VEHICLE IS NOT IN PARK OF WHICH IT WAS. NOW ON MY DASH IT SAYS THE FOLLOWING LIGHTS ARE ON: ETL ELECTRONIC THROTTLE LIGHT, AIR BAG WARNING LIGHT, AND MIL MALFUNCTION INDICATOR LIGHT. I SAW A LOT OF COMPLAINTS ABOUT THIS ON GOOGLE AND YOUTUBE WHEN I SEARCH THIS ISSUE THIS HAS GOT TO BE FIXED CAUSED I AM A DOGE FAN BUT I CAN NOT KEEP A VEHICLE THAT I AM PAYING ON AND IT DOESN'T WORK. HELP

Nov 6, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 23, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Oct 19, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 16, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 16, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 30, 2015

ENGINE BEAUTY COVER MAY DETACH AND FALL ONTO CATALYTIC CONVERTER AND CATCH FIRE. DODGE SENT OUT THE RECALL AND HAS YET TO SUPPLY ANY PARTS TO THE DEALERS TO CORRECT THIS ISSUE. ISSUE HAS NOT HAPPENED YET, BUT MY WIFE DRIVES THIS CAR EVERYDAY WITH OUR BABY IN IT. RECALL NOTIFICATION CODE IS R32

Sep 25, 2015

THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFICATION I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE RECALL AND A HORRENDOUS SMELL THAT STARTED IN 2014 AND CONTINUES TODAY. THE SMELL SO TERRIBLE CONTRIBUTED TO COUGHING, ALLERGIES, SNEEZING AND ITCHING FROM MYSELF AND OTHER PASSENGERS. THE SMELL AS SINCE BEEN DIAGNOSED AGAIN AND AUGUST OF 2015. I HAVE NOT PICKED UP THIS VEHICLE FROM DARCARS OF NEW CARROLLTON BECAUSE OF THE RECALL AND THE SMELL THAT HAS YET BEEN FIXED. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP AT LEAST 17 TIMES, INCLUDING 4 TIMES FOR BRAKES, 4 OR MORE TIMES FOR A SCHEECHING SOUND AND 3 TO 4 TIMES FOR THE SMELL THAT HAS COST MOLDING/MILDOW. I HAVE CONTACTED THE FOLLOWING ORGANIZATIONS ALONG WITH THE CASE NUMBER. 1. DODGE CASE MANAGEMENT- CASE#: 27627943, OFFICE OF DEFECTS INVESTIGATION:CASE#: 10775926, MOPAR VEHICLE PROTECTION PLAN: CASE #: 38205462 AND MR. BRIAN E. FROSH OFFICE, MARYLAND ATTORNEY GENERAL'S OFFICE - CASE #: MU258042. HENCEFORTH, I HAVE SPOKEN TO MANAGEMENT AT THE DEALERSHIP AS WELL AS DODGE CASE MANAGEMENT ABUT MY TOTAL DISABILITY. I HAVE SINCE BEEN PLACED ON TOTAL DISABILITY IN WHICH MY ORTHOPEDIC DOCTOR AS STATED MY STRESS LEVEL AND THE WEAR AND TEAR ON MY KNEES CAN NOT TAKE ON ANY MORE DRIVING. I HAVE HAD 4 ORTHOSCOPIC KNEE SURGERIES, SPRAIN ANKLE AND CARPAL TUNNEL THAT MAKE MY PAIN LEVEL EACH DAY UNBEARABLE. IT IS NOW THAT I SAY TO YOU THAT I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE DEFECTS AND THE RECALLS THAT HAS YET BEEN FIXED. THE 60 DAY LAW APPLIES TO THIS VEHICLE. I LOOK FORWARD TO A SPEEDY APPROVAL AS TO BUYING BACK THIS VEHICLE. I HAVE DOCUMENTATION TO SUPPORT THIS CLAIM.

Mileage: 53,000

Sep 24, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A STRONG ABNORMAL ODOR INSIDE THE VEHICLE. WHEN THE IGNITION WAS IN THE OFF POSITION, AN ABNORMAL NOISE WAS HEARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 16, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 30, 2015 Fire

WITHOUT WARNING ONE DAY THE CAR STARTED SMOKING THEN CAUGHT ON FIRE RIGHT WHILE I WAS DRIVING ON THE HWY. I QUICKLY JUMPED OUT ON THE HWY ALMOST INTO TRAFFIC TRYING TO GET AWAY FROM THE SUV THET WITHIN SECONDS QUICKLY ENGULFED INTO FLAMES. I COULD HAVE BEEN KILLED. THE DEALERSHIP MADE NO MENTION ABOUT THE DEFECTS OR REPAIRS. I WOULD LIKE TO FILE A COMPLAIN/LAWSUIT TO SEEK A FULL REFUND ALONG WITH DAMAGES, PAIN AND SUFFERING.

Mileage: 80,000

Aug 18, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, AN ABNORMAL TICKING NOISE EMITTED FROM THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 17, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO DETERMINE WHEN THE PART AND PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Aug 7, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 8, 2015

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,536. MA 04/04/15 UPDATED 10/19/2017*CN

Mileage: 34,536

Dec 16, 2014

TURNED CAR ON AND FEELS LIKE THE ENGINE IS STUTTERING NEED TO MAKE TRIP TO DEALER. SUSPENSION NOISE COMING FROM THE FRONT. TRUCK HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES ON THE SUSPENSION ISSUE. THE FIRST TIME THEY SAID THEY LUBED THE BUSHINGS AND EVERY OTHER TIME THEY SAY THERE IS NOTHING WRONG WITH IT. THIS TRUCK IS A SAFETY HAZARD FOR MY FAMILY. *TR

Mileage: 32,654

Aug 11, 2014

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

Mileage: 29,364