2014 DODGE JOURNEY Service Brakes Problems
77 complaints about Service Brakes
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes Complaints (77)
I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer service center and was told that the R61 recall for this vehicle on this issue was already performed in 2016 . They told me that the recall was only guaranteed for 2 years???? Should not the recall of the R61 that was done in 2016 for safety be still under warranty????
ABS recall dealership has had the vehicle for 3 months
ABS module failure for my 2014 Dodge Journey This vehicle had a recall R61: Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning. Dodge has confirmed that the ABS connector was cleaned and heat shrink was added to this vehicle on Jan 4, 2016. However in October 2024 the ABS module (part number 68194693AF) on my Dodge Journey failed and required replacement. I was required to pay out of pocket for this safety hazard. .
The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.
Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.
Although the 2014 Dodge Journey received the R61 / NHTSA 15V-675 recall, the warning lights for the Electronic Stability Control, anti-lock braking system failure and the warning are currently coming on (September 2023). of the brake/parking brake system on the dashboard, thus indicating that something is not working well. When scanning the car it appears that there is no communication or there is a defect between the steering angle sensor (SAS) modules and the anti-lock braking system (ABS) module. I request that this be investigated, considering that it is a safety problem that can occur during vehicle braking. Thank you for your time.
My abs module went bad showing the brake light, abs ,anti skid, dealership checked it and said we will order you an ABS module but we have other drivers that have been waiting for over 6 months now and still no parts for them and it has been almost 1 yr now that i have been waiting, i can still drive the SUV BUT i don't have the anti sidd system that works on my suv,,,,BUT yet they have enough parts to keep building and selling NEW vehicles...THE Government should make them fix our used cars as well
ABS module has went bad over 6 months ago and the dealership says it is still on backorder as i have read on many different car manufacturers <BUT they still get the brake ABS for new cars to sell but not for the used ones under warranty,,,and they also told me at that time that they had other vehicles with the same problem and they had already been waiting close to a yr on their parts
Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven’t had my car for over a year due to this.
no accident but around 3 months ago my abs lights and traction control lights came on took it to my dealership and they scanned it and said abs module internal fault and said to me well that part is on backorder, at least till jan 1 2023, went by there yesterday and they said parts still not in and it might might not never come in.... so much for safety and what good is a warranty if they wont supply parts for the used cars but still building new ones for sale
C2200/49 Abs module internal failure code comes, along with traction control comes and goes at the same time and have learned that it is a known issue for my vehicle models from 2009-2020. High failure rate and cost is astronomically high 900 dollars to replace and programming. It all started when I accidentally ran up on a curb in October.
The brake and steering failed while I was attempting to slow down to turn right. The car failed to stop and the car failed to turn so I jumped a curb and caused extensive damage to bottom of car.
I had the Cruise Control recall done on my vehicle in 2018, but it never really fixed the issue. I wasn't aware there was only a 2 year warranty on the work done, and that would have put it in 202 when everything was pretty much closed down. I contacted Dodge and they said there was nothing they could do about it. I know another recall was R61 / NHTSA 15V-675 ABS Ground Wiring issue which got "fixed." Now, I am having an ABS, Skid Control, Brake light issue. I took my car to the shop and they are charging me $180 just to find out the issue. I received a call from the mechanic and he proceeded to tell me the parts needed are on backorder and may be available in March 2022, which will cost close to $2k to repair. I was also advised by the mechanic this is a common issue across Dodge, Crystler Jeep. If that is the case, which it seems to be since I have been looking online and there have been a lot of complaints, why is this not a recall? Why, if dodge messed up when producing vehicles between certain years, do the consumers have to pay to get this fixed? I don't think it is right and I think if Dodge isn't going to take responsibility and issue a recall on this then there needs to be a Class Action Suit against Dodge. I intend to start doing some legal research to find out what the process is to do this. I can't believe a dealership can charge someone $180 to run a diagnostics on the vehicle when they know what the issue is, since it is common, plus being able to charge almost $2k to repair. The issue is with the ABS pump and module, and this has to be done at the dealership since it is electrical and needs to be hooked up to the computer to calibrate or what ever.
WHEN AIRBAGS DEPLOYED, AIRBAG AT FOOT CONTROL PANEL (GAS/BRAKE) DEPLOYS MOVING FEET OFF OF BRAKE PEDAL. THIS REMOVES EMERGENCY CONTROL BY OPERATOR TO STOP VEHICLE. OPERATOR TRIED TO STOP AT INTERSECTION AFTER ANOTHER CAR FAILED TO YIELD/ SLOW DOWN AT INTERSECTION. AFTER INITIAL CONTACT AIRBAGS DEPLOYED AND VEHICLE TRAVELED ANOTHER 50YARDS UNTIL COMING TO STOP IN DITCH. THE LOWER OPERATOR AIRBAG IMPEDED THE USE OF BRAKES BY THE OPERATOR. HAD THERE BEEN MORE TRAFFIC IT WOULD HAVE CAUSED MORE ACCIDENTS.
Mileage: 110,000
EARLIER THIS YEAR, MY ABS LIGHT CAME ON IN MY CAR. I SCANNED IT AND PULLED A CODE INDICATING THAT THAT RIGHT FRONT WHEEL SPEED SENSOR HAD GONE BAD. I REPLACED THE SENSOR, AND CLEARED THE CODE. A FEW MONTHS LATER, WHILE DRIVING DURING A THUNDERSTORM, THE LIGHT CAME BACK ON. I SCANNED MY CAR AGAIN, AND THE SAME CODE CAME UP. THE NEXT DAY, AFTER THE WEATHER WAS CLEAR, THE LIGHT HAD GONE BACK OFF. NOW, ANY TIME IT RAINS OR GETS VERY COLD, THE LIGHT COMES BACK ON.
Mileage: 134,000
WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES.
Mileage: 71,000
PAST 2-3 YEARS WHENEVER IT RAINS ABS AND ESC LIGHT COME ON AND BRAKES FAIL TO WORK PROPERLY. ONCE QUITS RAINING, AFTER NO MORE THAN 24-48 HOURS LIGHTS GO OFF AND EVERYTHING FUNCTIONS FINE UNTIL RAINS AGAIN. RECENTLY THERE WAS NO RAIN FROM JANUARY TO MID JUNE AND I TRAVELED FROM FLORIDA TO OHIO AND BACK WITH NO PROBLEM. THEN IT RAINED, ABS AND ESC BACK ON. VEHICLE WAS RECALLED DODGE #R61 FOR THIS EXACT ISSUE AND THE DEALER STATED PERFORMED RECALL. THAT DID NOT CORRECT PROBLEM. I CONTACTED DODGE AND WAS GIVEN A CASE NUMBER. I TOOK TO DEALER AFTER IT HAD RAINED AND THEY CONFIRMED ABS AND ESC LIGHT WERE ON AND PULLED CODE WHEN I DROPPED OFF STATING ABS MODULE FAILURE WHICH IS THE PART THAT FAILS IN R61 WHEN IT RAINS. THE NEXT DAY IT DID NOT RAIN AND DEALER STATES ABS AND ESC LIGHT OFF AND THERE WERE NO CODES INDICATING NO PROBLEM. THEY SAY THEY DO NOT KNOW HOW TO REPAIR AND STATE DODGE TOLD THEM IT WAS OUT OF WARRANTY. I POINTED OUT NO EXPIRATION ON RECALL AND THEY HAVE STATED THEY DON'T KNOW HOW TO FIX AND DON'T KNOW HOW TO GET PAID FOR REPAIRS IF COULD FIND PROBLEM. NOTE: THE R61 STATES IT DOES NOT APPLY TO RIGHT HAND DRIVE FIAT FREEMONT BECAUSE THE WATER INTRUSION TO ABS GROUND WIRE OCCURS WHEN RAIN RUNS OFF PASSENGER WINDSHIELD AND SOAKS GROUND WIRE AND THE RIGHT HAND DRIVE VEHICLES HAVE GROUND WIRE THAT IS CULPRIT ON DRIVERS SIDE AND WATER FROM RAIN DOES NOT AFFECT THOSE WIRES. IN 2016 THEY ANNOUNCED THEY WERE RECALLING 152,000 RIGHT HAND DRIVE DODGE JOURNEYS (FIAT FREEMONT) WITHOUT EXPLANATION HOWEVER THIS APPEARS TO BE CLEAR PROOF THEY DO NOT KNOW HOW OR WHERE WATER IS ENTERING ABS WIRING SYSTEM. *TR
Mileage: 45,000
ABS AND TRACTION CONTROL, PARK BREAK AND ! INFORMATIOIN LIGHTS PERMANENTLY ON UPON STARTING. DODGE/JEEP DEALER IDENTIFIED THE ABS MODULE TO BE FAULTY AND NOT REPLACING IT EVEN THOUGH ALL AMERICAN MODELS HAVE BEEN RECALLED AND RECTIFIED OR REPLACED. AUSTRALIAN DODGE DEALER ARE REQUESTING $1025 AUD TO REPLACE THE PART - DISGUSTED IN THE RESPONSE FORM THE DEALER HAVING TO PAY FOR THEIR FAULTY CAR
Mileage: 62,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH IN A PARKING LOT, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED WITH AN AUDIBLE CHIME. THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.
Mileage: 99,000
I HAVE HAD MY CRUISE CONTROL SENSOR REPLACED MULTIPLE TIMES WITHIN THE LAST TWO YEARS DUE TO IT NOT ACTIVATING. AFTER THE LAST REPAIR WITHIN 3 MONTHS IT AGAIN STOPPED ACTING ATING. THIS WAS ABOUT 8 MONTHS AGO. 3 WEEKS AGO I WENT TO RELEASE MY PARKING BRAKE AND HEARD A LOUD THUD SOUND. THE FOOT PEDAL WOULD NO LONGER CATCH AND SIMPLY MADE A CLICKING SOUND. I HAD ALREADY SCHEDULED AN APPOINTMENT FOR DECEMBER 16, 2019 TO REPAIR MY CATALYTIC CONVERTER DUE TO A RECALL THAT HAD BEEN ISSUED AND LET THE SERVICE DEPARTMENT KNOW I HAD CONCERNS WITH WHAT POSSIBLY COULD BE MY EMERGENCY BRAKE CABLE. THEY TOLD ME I COULD PAY TO GAVE IT DIAGNOSED BUT I LET THEM KNOW I WOULD HAVE TO RESCHEDULE. WITHIN THIS LAST WEEK MY TRUCK HAS BEEN FLASHING THE TRACTION WARNING LIGHT AS WELL AS THE ELECTRONIC THROTTLE CONTROL SENSOR LIGHT WHICH SEEMS TO COME ON SPORADICALLY. I AM CONCERNED THAT THE EMERGENCY BRAKE LINE COULD HAVE BEEN CAUGHT THROUGH A RECALL FOR APPROXIMATELY 276,000 MODEL-YEAR 2012-15 DODGE JOURNEY SUVS MANUFACTURED BETWEEN APRIL 21, 2012, AND APRIL 14, 2015. THIS SEAL OF THE WIRING HARNESS MAY HAVE PREVENT WATER FROM GETTING INTO THE SYSTEM ON MY TRUCK. AFTER DOING SOME RESEARCH THE PROBLEM MAY BE MY SPEED SENSOR, WHICH IS A MAJOR COMPONENT OF THE ABS SYSTEM. THE CONSTANT REPLACING OF THE CRUISE CONTROL MAY HAVE BEEN A SIGN THAT THIS SYSTEM WAS BEING AFFECTED.
Mileage: 76,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM WAS FAILING. THE VEHICLE WAS TAKEN TO PAUL SHERRY CHRYSLER JEEP DODGE RAM (937-778-0830, LOCATED AT 8645 N COUNTY ROAD 25A, PIQUA, OH 45356) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE THROTTLE BODY. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A RECALL REPAIR WAS PERFORMED IN 2018 PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT A PORTION OF THE WIRING HARNESS MAY BE REPAIRED FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mileage: 120,000
I WAS DRIVING ON A CITY STREET. AFTER GOING OVER A SMALL BUMP ON THE STREET, THE ABS WARNING LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO STOP THE VEHICLE. THE WARNING WENT OFF TEMPORARILY, BUT WHEN I STARTED TO DRIVE AGAIN, THERE WAS A SMALL SKID AND WARNING LIGHTS CAME BACK ON. THERE IS MORE "PLAY" WHEN I BRAKE, BUT I WAS ABLE TO COME TO A STOP.THE WARNING LIGHTS HAVE REMAINED ON. WE HAVE BEEN HAVING A LOT OF RAIN WHERE I LIVE. I HAVE SEEN REPORTS OF OTHER PEOPLE HAVING SIMILAR PROBLEMS WITH MY MODEL OF CAR. REASON : UNKNOWN.
Mileage: 101,992
I WAS COMING TO STOP SIGN AND APPLIED BRAKES. I HAD TO PUSH THEM ALL THE WAY DOWN FOR THE CAR EVENTUALLY STOP AFTER THE STOP SIGN. I PUMPED THE BRAKES A FEW TIMES AND THEN THEY WORKED FINE. A FEW WEEKS LATER I WAS COMING TO A STOP AGAIN AND I HAD TO PUSH BRAKES ALL THE WAY DOWN. I STOPPED AGAIN PAST THE STOP SIGN. I PUMPED THE BRAKES AND THEY WORKED AGAIN. IT HAPPEN TWO MORE TIME WEEKS APART BUT THE LAST TIME I PUMPED THE BRAKES AND HIT THE GAS THEN BRAKES AND THEY WORKED. I DROVE ABOUT HALF A BLOCK TRIED TO STOP AND BRAKES HAD TO BE PUSHED ALL THE WAY DOWN. I PUMPED THEM AGAIN AND WENT FORWARD HIT THE BRAKES AND THEY WORKED. I WENT FORWARD SLOWLY FOR ABOUT HALF A MILE AND WHEN I TRIED SLOW LITTLE TO TURN BRAKES WENT ALL THE WAY TO THE FLOOR. I PARKED AND CALLED TOW TRUCK. I TOOK THE CAR TO DODGE AFTER 2ND INCIDENT AND THEY COULD NOT FIND ANYTHING WRONG. AFTER 4TH INCIDENT I TOOK IT TO SOMEONE DIFFERENT AND THE COULD NOT FIND ANYTHING WRONG. THEY RECOMMENDED NOT DRIVING IT ANYMORE FOR SAFETY. I AM LUCKY IT ALWAYS HAPPENED AFTER I GOT OFF THE INTERSTATE AND DID NOT HURT ANYONE OR MYSELF.
Mileage: 83,000
ABOUT THREE WEEKS AGO, THE ABS AND CHECK LIGHT CAME ON, I RESEARCHED RECALLS AND TOOK CAR TO SCHLOSSMANN'S DODGE CITY. I WAS ADVISED THAT DUE TO WEATHER AND WATER LEAKING INTO WIRE HARNESS THAT IT WAS CORRODED. IN WHICH THIS IS THE BASIS OF THE R61 RECALL. HOWEVER, SINCE MY ISSUE IS WITH LEFT WHEEL SENSOR AND NOT THE FRONT RIGHT, IT IS NOT COVERED. I AM WONDERING WHAT THE DIFFERENCE IS - IF THE RESULT AND CAUSE IS THE SAME - WHY WOULD IT NOT BE COVERED? I HAVE ALSO NOTICED THAT THE CRUISE CONTROL NO LONGER WORKS - IS THIS RELATED?
Mileage: 55,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE, THE TRACTION CONTROL AND ABS WARNING INDICATORS FLASHED. ALSO, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT HAD TO EASE OFF OF THE BRAKE PEDAL WHEN MAKING A STOP AND THEN CAUTIOUSLY APPLY THE BRAKE PEDAL AGAIN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
AT FIRST, WHEN I STARTED THE CAR, IT HAD TROUBLE TURNING ON, SO I WAITED A WHILE TO TRY AGAIN AND IT DID. WHILE I WAS DRIVING IT SMELLED LIKE SOMETHING WAS BURNING AND I NOTICED THAT BOTH THE ABS AND BRAKE LIGHT WHEN OFF. I PULLED OVER ON THE SIDE OF THE HIGHWAY AND TURNED OFF THE CAR. I GO TO TURN IT ON AGAIN AND IT JUST DIDN'T AFTER THAT.
Mileage: 112,000
3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mileage: 54,717
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Mileage: 74,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,385.
Mileage: 41,385
TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.
Mileage: 35,000
THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND MY CAR WAS INSPECTED IN AUGUST BY A DODGE DEALER AND THEN I TOOK IT BACK ON 8/28/17 BECAUSE THE BRAKE LIGHT WAS ON THEY SAID THE BRAKES WERE FINE I HAVE IT ON THE INVOICE FRONT BRAKES 10/32 80% AND 7/32 60% BUT THEY SAID THEY WERE FINE THERE NO WAY THAT RUSTED IN 2 MONTHS TO THAT POINT. I WILL HAVE MIDAS TAKE A PICTURE OF THOSE ROTORS WHEN THEY FIX MY CAR TOMORROW $600.00 FOR CAR REPAIRS THIS WEEK ALONE. DODGE NEED TO PAY FOR MY ROTORS AND LABOR AND THEY ARE REFUSING BECAUSE I WILL NOT TAKE IT BACK TO THE DEALER. I WILL NOT HAVE MINE OR MY FAMILIES LIVES RISKED AGAIN. I AM DONE WITH DODGE TWO BRAND NEW DODGE JOURNEYS IN 4 YEARS AND MAJOR PROBLEMS WITH THE BRAKES, LOW HEADLIGHT BEAMS AND ELECTRICAL ISSUES NOT TO MENTION 2 RECALLS. I JUST FOUND OUT TODAY ALL THIS
Mileage: 33,145
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
Mileage: 51,000
I BOUGHT THIS VEHICLE ABOUT A YEAR AGO WHEN IT ONLY HAD 16K MILES ON IT AND I JUST FOUND OUT THAT MY VEHICLE HAD WARPED ROTORS AND BRAKES WITH NOW ONLY 27K MILES ON IT. AFTER ONLY HAVING IT FOR A YEAR NONE OF THIS SHOULD BE GOING ON WITH IT.
VEHICLE SHUTS OFF WHILE DRIVING IT. CAR STARTS BACK UP AND RUNNING FINES. IT HAS SHUT OFF GOING THROUGH AND INTERSECTION. LUCKY NO TRAFFIC WAS COMING FROM ANY DIRECTION. CAR WILL START BACK UP EVERY TIME. HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE AND ISSUE.
Mileage: 50,000
COMPLAINTS INVOLVING IDLER PULLEY AND BRAKE SYSTEM. ON JUNE 4, 2017, WHILE DRIVING ON THE INTERSTATE, MY STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN THE CAR STARTED MALFUNCTIONING. IT COMPLETELY DIED AND WOULD NOT START. I FOUND OUT FROM THE DEALERSHIP ON JUNE 5, 2017 THAT THE ISSUE WAS RELATED TO THE IDLER PULLEY CRUMBLING WHICH IN-TURN CAUSED THE SERPENTINE BELT TO BREAK. ON JULY 9, 2017, I WAS AT A STOP LIGHT ON THE I-10 FRONTAGE ROAD. WHEN THE LIGHT TURNED GREEN, I COULD NOT GO BECAUSE THE BRAKES LOCKED UP. I HAD TO PUT THE CAR IN PARK, TURN IT OFF AND THEN TURN IT BACK ON IN ORDER FOR THE BRAKES TO LOOSEN UP. TO SAY I'M FRUSTRATED WITH DODGE IS AN UNDERSTATEMENT. DURING BOTH INSTANCES, MY 8-YR OLD DAUGHTER WAS IN THE CAR WITH ME. I'VE ONLY HAD THIS CAR FOR THREE YEARS, IT ISN'T PAID OFF AND I'M HAVING THESE PROBLEMS THAT COULD POTENTIALLY BE LIFE THREATENING. A RECALL NEEDS TO HAPPEN WITH THIS VEHICLE!!!
Mileage: 55,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 08/09/17*LJ *CN
Mileage: 18,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A WALL AND FLIPPED UPSIDE DOWN. THE DRIVER SUSTAINED HEAD, NECK, AND LOWER BACK PAINS. THE FRONT PASSENGER WAS SUSPENDED UPSIDE DOWN, RESTRAINED IN THE SEAT BELT, AND HAD TO BE CUT OUT OF THE VEHICLE BY A RESPONDER. THE REAR PASSENGERS SUSTAINED BRUISING AND WHIPLASH FROM THE IMPACT. ONE OF THE TWO REAR PASSENGERS WAS MEDEVACKED DUE TO THE INJURIES SUSTAINED. THE CURTAIN AIR BAGS DEPLOYED AFTER THE CRASH. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS LATER DEPLOYED WITH A LOW LEVEL OF DEFLATION AND A SMOKE RESIDUE FILLED THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY PROVIDED NO INSPECTION AND DIAGNOSIS TO DETERMINE WHAT CAUSED THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES AND THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *CN
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED IN THE OPEN POSITION. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT THE FRONT SEAT PASSENGER SUFFERED MINOR BRUISING FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH TO A NEARBY INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD PRODUCT AND TAKE IT BACK. SO, MULTIPLE TRIPS TO DIFFERENT CHEVY REPAIR SHOPS, ALL SETUP BY CHEVY CUSTOMER SERVICE OF COURSE, AND QUITE FRANKLY I PREFER THE LOANER VEHICLES BECAUSE AT LEAST YOU DON'T HAVE TO STAND ON THE BRAKES TO KEEP IT FROM ROLLING FORWARD...OR BACKWARD ON A HILL...OR KEEP TWO CAR LENGTHS BEHIND BECAUSE EMERGENCY BRAKING IS NOT AN OPTION. TRADE IN VALUE IS LESS THAN HALF WHAT I PAID, AND I'M AFRAID THE NEXT OWNER MIGHT BE SERIOUSLY INJURED. MY GRANDMOTHER AND MY SON WON'T RIDE IN IT...REST OF THE FAMILY DOESN'T WANT TO EVEN TRY AFTER HEARING THE STORIES. SO, DON'T BUY ONE OF THESE VEHICLES. CHEVY WILL NOT STAND BEHIND THEIR PRODUCT, AND ADMIT WHEN THEY MANUFACTURE AN ACCIDENT WAITING TO HAPPEN. ALL VEHICLES HAVE RECALLS. I'VE OWNED 5 CHEVY'S. NEVER AGAIN. ACTUALLY CONSIDERING LETTING THEM REPO THE VEHICLE JUST TO GET RID OF IT. BUYER BEWARE.
Mileage: 4,000
I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.
HELFMAN DODGE KATY FREEWAY HOUSTON 713-533-6100 SAY PARTS FOR SAFETY RECALL "ON BACK ORDER,,,MAY TAKE A FEW WEEKS OR MONTHS" BEFORE THEY HAVE THE PARTS. ABS NOTICE R61/NHTSA 15V-675. SO WE ARE LEFT WITH A POTENTIALLY SERIOUS PROBLEM WITH DEALER UNABLE OR UNWILLING TO REPAIR.
I HAD A AUTO ACCIDENT I FEEL WAS CAUSED BY THIS BRAKE RECALL. MY BRAKES HAVE FAILED AGAIN. LUCKLY NO ONE ELSE WAS AT STOP SIGN. I CALLED IMMEDIATELY WHEN I HOT THE NOTICE AND THEY CAN NOT FIX MY BRAKES UNTIL AUG 31 I WAS ON A CITY STREET EACH TIME
Mileage: 44,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
PURCHASED AT MONROEVILLE DODGE PITTSBURGH PA. MY BRAKE CALIPERS HAD BECOME DISCOLORED AND I BECAME CONCERNED. I ASKED THE SERVICE REPRESENTATIVE TO INSPECT MY BRAKES AND BRAKE CALIPERS. I WAS INFORMED THERE WAS NOTHING WRONG. I DID TAKE PICTURES OF THE BRAKE CALIPERS ON ALL FOUR WHEELS AND FOUND THE DISCOLORATION THROUGH OUT THE CAR. I FIND THIS UNACCEPTABLE FOR A NEW CAR AND FORWARDED MY COMPLAINT TO DODGE.COM. I HAVE YET TO RECEIVE A RECALL OR NOTICE THAT MY COMPLAINT WAS REGISTERED. AT THIRTEEN MONTHS I HAD TO HAVE MY FRONT ROTORS RESURFACED FOR A FEE $125.00. THE SERVICE MANAGER STATED I JUST MISSED THE ONE YEAR ON BRAKES ON I HAD TO PAY. MY BRAKE CALIPERS ARE STILL DISCOLORED NOW.
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE BRAKES FAILED WHEN HE ATTEMPTED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE ABS LIGHT ILLUMINATED WHEN IT STARTED RAINING. THE DRIVER SUSTAINED CUTS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE ANTILOCK BRAKES. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Mileage: 17,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKES PULSATED AND PREVENTED THE VEHICLE FROM STOPPING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 23,000.
Mileage: 23,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO BE RESTARTED. ONCE THE VEHICLE RESTARTED, IT CONTINUOUSLY BACKFIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 32,513.
Mileage: 32,513
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 18,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. PRIOR TO RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), THE BRAKES FAILED AS THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A DEER AT APPROXIMATELY 10 MPH. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE DROVE INTO A DITCH WHEN THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A LOCAL DEALER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mileage: 19,000
ANTILOCK BRAKE SYSTEM MODULE RECALL. I CALLED MID VALLEY CHRYSLER JEEP DODGE DEALERSHIP IN GRANDVIEW W.A. TO SCHEDULE AN APPOINTMENT FOR MY RECALL AND THERE WAS A DATE SET FOR JANUARY 20TH,2016. TOOK MY CAR IN AND THEY TOLD ME THAT THEY DIDN'T HAVE THE PARTS AND WOULD HAVE TO ORDER THEM. WAS TOLD I WAS GOING TO GET A CALL AS SOON AS THE PARTS CAME IN. A MONTH AND A HALF PASSED AND I STILL HADN'T RECEIVED A CALL SO I WENT AHEAD AND CALLED THEM AND I WAS TOLD THAT THEY DIDN'T HAVE THE PARTS AND THAT THEY WOULD CALL ME. ITS BEEN 3 MONTHS AND I HAVE STILL TO RECEIVE A CALL FROM THEM. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY AND WOULD LIKE THIS MATTER TO BE FIXED AS SOON AS POSSIBLE.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC. THE CONTACT CALLED THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENT WEEKS AGO AND THEY KEPT ASKING THE CONTACT TO CALL BACK FOR WEEKS TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD PARTS WERE STILL NOT IN STOCK AND THAT I WOULD NOW BE PLACED ON A WAITING LIST. ED VOYLES FAILED TO OFFER A TIMELINE FOR RESOLUTION NOR SIMPLY TELL ME MY PLACE ON THE WAIT LIST, STATING THAT IT WAS NOT NUMBERED.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SOUND OF AIR COMING FROM THE BRAKE PEDAL. THE CONTACT STATED THAT THERE WAS A DELAY IN THE VEHICLE'S REACTION TO THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Mileage: 21,000
HELLO I HAVE RECEIVED A RECALL WARNING FOR MY VEHICLE R61 NHTSA 1V-675. TODAY I CALLED A DODGE DEALERSHIP TO SCHEDULE A REPAIR AND WAS TOLD MINIMUM A MONTH BECAUSE IT TAKE THAT LONG TO GET THE PART IN. I WAS ALSO TOLD THAT THEY DO NOT KEEP THE PARTS ON HAND AND ORDER WHEN PEOPLE CALL TO FIX THE RECALL. WITH A RECALL LIKE THIS THAT AFFECTS THE BREAKING SYSTEM AND CAN CAUSE A CRASH AND THE DRIVER NOT AWARE IT A MAJOR SAFETY CONCERN. WHY SEND OUT A RECALL IF DODGE OR CHRYSLER IS NOT GOING TO FIX THE ISSUE IN A MORE REALISTIC TIME FRAME. ONE MONTH AND THEN TAKE DUE TO SCHEDULE IS UNACCEPTABLE. SO IN THE MEAN TIME I JUST PRAY THAT I DO NOT HAVE A ACCIDENT AND NOT HARM MYSELF. FAMILY, OR SOMEONE ELSE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE. I REGRET THE DAY I BOUGHT THIS CAR DUE TO HOW POORLY IT IS BUILT. NOW THAT NEEDS TO BE INVESTIGATED AS WELL.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mileage: 9,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Mileage: 27,000
I RECEIVED RECALL NOTICE R61/NHTSA 15V-675 REGARDING MY VEHICLE'S ANTI-LOCK BREAK SYSTEM CONTROL MODULE. THE NOTICE STATES THAT THE ELECTRONIC STABILITY CONTROL SYSTEM COULD BE AFFECTED. THIS MONTH I WAS DRIVING WITH MY 2 YOUNG CHILDREN, STOPPED AT A RED LIGHT WHEN MY ELECTRONIC CONTROL SYSTEM SHUT DOWN IN MY CAR UNANNOUNCED, THEN SUDDENLY TURNED ITSELF BACK ON. I WAS NERVOUS BECAUSE I WAS DRIVING WITH 2 SMALL CHILDREN, SO I IMMEDIATELY WENT HOME. I WAS ALREADY INFORMED BY MY DODGE DEALER THAT CHRYSLER IS NOT EVEN MANUFACTURING THIS PARTICULAR REPLACEMENT PART, SO WHO KNOWS HOW LONG IT MIGHT BE BEFORE MY CAR CAN BE REPAIRED. WHEN I RECEIVED NOTICE R32, I DROVE AROUND FOR 2 MONTHS BEFORE MY DODGE DEALER FINALLY CALLED TO INFORM ME THEY HAD THE AVAILABLE PART. I HAVE BEEN IN CONTACT WITH CHRYSLER AND TOLD THEM WHAT HAPPENED TO MY VEHICLE. I WAS PROMISED A RENTAL CAR TO DRIVE UNTIL THIS PART BECAME AVAILABLE, BUT I WAS ONLY GIVEN A RENTAL CAR FOR ONE DAY. I AM STILL DRIVING AROUND UNSAFELY BECAUSE THIS IS MY ONLY VEHICLE, AND I DON'T KNOW WHEN IT WILL BE FIXED. THIS RECALL SCARES ME BECAUSE IT IS ALREADY SHOWING EFFECTS OF DEFORMITY AND AFFECTING MY VEHICLE'S CONTROL OPERATIONS AND I HAVE 2 KIDS WITH ME.
Mileage: 22,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED TO RELEASE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT MENTIONED THAT THE BRAKES MADE A GRINDING SOUND. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.
Mileage: 10,525
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRANSPORTATION. I DO NOT THINK IT IS APPROPRIATE FOR A COMPANY TO KNOWINGLY ALLOW ANYONE ESPECIALLY CHILDREN TO DRIVE AROUND IN A DEFECTIVE VEHICLE THAT CAN AT ANY GIVEN MOMENT CAUSE SERIOUS INJURY OR EVEN DEATH WITHOUT PROVIDING AN ALTERNATIVE UNTIL THE PROBLEM CAN BE FIXED. I AM VERY UPSET AND AM CONSIDERING LOOKING INTO GETTING A LAWYER TO DEFEND MY RIGHTS AS A CONSUMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TAKING EXIT OFF US 12 ONTO I-82 (YAKIMA) MY VEHICLE SUFFERED COMPLETE ENGINE FAILURE. THE BRAKES DID NOT WORK AND HAD TO RELY ON THE EMERGENCY BRAKE, STOPPING ABOUT 100 FEET AWAY AND NOSE IN TRAFFIC. MY FAMILY TO INCLUDE MY 39 WEEKS PREGNANT WIFE, SONS (3 & 4), AND MYSELF WERE IN THE CAR. DURING MY FIVE EMERGENCY BRAKE ATTEMPTS I HIT MY HEAD ON THE FRAME OF THE DOOR. I FEEL THAT WE ARE LUCKY TO BE ALIVE AS WE HAD SKID A FEW TIMES BEFORE STOPPING WITH NO FURTHER INJURIES. AS OF NOW, I HAVE A SPLITTING HEADACHE AND MY WIFE IS BEING MONITORED FOR SIGNS OF FETAL DISTRESS; ALL AROUND [XXX] EXPERIENCE. THE DODGE DEALERSHIP THAT I PURCHASED IT FROM REFUSED TO LEND ME A LOANER VEHICLE, SAID THAT IT HAPPENS, AND OFFERED TO LOOK AT IT IN TWO WEEKS; BS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 7,585
THE FIRST DAY DROVE THIS BRAND NEW DODGE JOURNEY TO WORK. AND CAME BACK WITH THE HOOD RELEASED. THE ONLY THING IT COULD HAPPEN WAS I ACCIDENTALLY TOUCH THE HOOD RELEASE HANDLE WHEN I APPLY/RELEASE THE PARKING BRAKE, BECAUSE THEY ARE TOO CLOSED. IT IS A REALLY BAD DESIGN. *TR
Mileage: 200
I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF THIS AND HUGE PAYMENTS. VERY DISAPPOINTED. HAD THE VEHICLE FOR 2 MONTHS. *TR
Mileage: 3,700
HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR
Mileage: 3,413
AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR
Mileage: 6,500