2014 DODGE JOURNEY Unknown Or Other Problems
62 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (62)
viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.
Recall U67
My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about this. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
The car will completely stop/stall out (odometer drops to 0) at a stop whether it’s a stop sign, red light, traffic. I have to put it into park and press the button to restart it again, and sometimes it will stall out again once putting it back into drive if I don’t immediately drive off pressing the gas pedal.
My rear view camera started to flicker and the picture would sometimes be upside down. This happened for a while before it totally stopped working. Replaced the camera with an OEM part in 2021and it worked fine for about two years. Then same issue. Dodge says I need to replace the camera again.
Vehicle just won’t start sometimes. Changed battery , alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times .. other days I’ll go out and it just won’t start. I can go to my destination turn it off and it won’t turn back on.
Traction control goes off without warning at random times. In different weather conditions for no reason. Car jerks and will no longer accelerate. Have cause several dangerous situations while driving this car
THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED
Malfunction deployed head rest while driving, hit with force back of head, pushing head forward
MY CAR KEEPS ON SHUTTING OFF WHEN I TRY TO SLOW DOWN AND THERE IS NOTHING ON THE CAR THATS SAYING SOMETHING IS WRONG WITH IT
C2200/49 Abs module internal failure code comes, along with traction control comes and goes at the same time and have learned that it is a known issue for my vehicle models from 2009-2020. High failure rate and cost is astronomically high 900 dollars to replace and programming. It all started when I accidentally ran up on a curb in October.
Rear view camera intermittently displays a fuzzy or upside down screen that limits my ability to view what is behind the vehicle, increasing the risk of a crash. Note, I received recall notice 22S06/NHTSA Recall 22V082 for anther vehicle with the same problem so I'm not sure why there wasn't a recall on the Dodge Journey.
When driving down the road, all of a sudden I felt a huge jerk, and heard a loud noise. I thought that we had got hit from the back of the vehicle. However, we had not been hit. My passenger seat's headrest had deployed. It looks as if the brackets inside had broken. I could have wrecked my car and injured my children inside because it was so sudden and scared me!
2014 Dodge Journey front passenger headrest just deployed. After just starting to crank the vehicle.
After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it’s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won’t start back up. I have had this car less than a year!
Crankshaft sensor failure has failed. It is not covered from the insurance companies and causes other systems to fail. It causes the car to smoke and have a heavy odor (said to be oil by the technician). It also causes the car to have situations with starting, shifting gears and almost cutting off as a person is driving. If speed limit is 60mph it will not transfer gear till it is ready. So imagine going 40mph on a 60mph road and it is in stall mode. Stall mode is when it will not transfer to the 2nd gear. So could you think of if a semi truck being behind you and isn't slowing down? Other system failures are not seen until after the problem comes back. I put my car into the shop on 06/11/2021. Picked it up on 06/15/2021and not even 30 minutes later had to return back to the shop. Now my car is diagnose with larger problems with no reason except the sensor was leaking and insurance would not cover it. Now even the manager was unclear as to why. The only lights that will come on are the malfunction light (it looks like a transmission) and a hazard sign within lines (electrical throttle). They will come and go however the smell will not and sounds (sounds like your engine is about to cut off without warning) will not stop. It also sounds like it is hard to start up (manager referred to it as a misfire). Good way to have a accident without warning and I felt very unsafe. Only to pay 676.00 for the same thing occurring.
Front driver side door wiring caught on fire while driving, which now none of the windows work.
ON 5/6/21, WHILE THE VEHICLE WAS RUNNING AND STATIONARY, WAITING TO TURN LEFT THROUGH AN INTERSECTION ON CITY STREETS, THE AHR (ACTIVE HEAD RESTRAINT) RANDOMLY DEPLOYED IN THE DRIVER HEADREST. MY HUSBAND, WHO WAS DRIVING AT THE TIME, THOUGHT WE HAD BEEN REAR ENDED DUE TO THE LOUD NOISE IT MADE AND THE FORCE WITH WHICH IT HIT THE BACK OF HIS HEAD. THE VEHICLE HAS NEVER BEEN IN A COLLISION AND IS UP TO DATE ON MAINTENANCE. RESEARCHING THE AHR ONLINE BROUGHT UP DOZENS OF ARTICLES ABOUT THIS PROBLEMS OCCURRING IN DODGE JOURNEYS (YR 2010- 2018) BUT IT HAS YET TO OFFICIALLY BE LISTED FOR RECALL EVEN THOUGH A CLASS ACTION LAWSUIT WAS FILED FOR THE ISSUE. WE CALLED OUR LOCAL DODGE DEALERSHIP AND THEY INFORMED US THE HEADREST COULD NOT BE REPAIRED ONCE DEPLOYED AND THAT A NEW ONE WAS NEEDED, QUOTING US ROUGHLY $575.00 TO DO SO.
Mileage: 160,605
THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE TESTER SAID IT WAS THE AXLE (LEFT FRONT). REPLACED IT- STOPPED AGAIN . CHECKED THE WIRING AND THE TESTER SAID IT WAS OKAY BUT IT IS STILL STOPPING WHEN I AM DRIVING IT.
Mileage: 122,910
WHILE DRIVING A SHORT DISTANCE, 36 MILES, THE DODGE STARTS TO OVERHEAT. IT HAS BEEN IN SERVICE THREE TIMES FOR THIS ISSUE AND NO DIAGNOSIS HAS BEEN MADE. UPON STARTING THE CAR, IT SHAKES AND AFTER A MINUTE IT SUBSIDES WITHIN MINUTES OF STARTING THE OIL TEMP JUMPS TO 231 DEGREES OR HIGHER. I HAVE HAD TO DRIVE WITH THE HEAT ON HIGH IN ORDER TO BRING THE TEMPERATURE DOWN AND EVEN WITH IT ON THE LOWEST TEMP IS STILL 226 AFTER 10/15 MINUTES. THIS ISSUE HAS BEEN ONGOING SINCE JULY 2020.
Mileage: 36
THE VEHICLE DIED AFTER 4 YEARS A NEW BATTERY WAS PUT IN AND FOR THE NEXT 17 MONTHS THE CAR HAS DIED 7 TIMES AND SECOND BATTERY WAS PUT IN. THERE IS A POWER DRAIN WHICH THE DEALER CANNOT LOCATE. THERE IS NEVER AN INDICATION WHILE DRIVING OF LOSING POWER, HOWEVER, IF THE VEHICLE SITS FOR MORE THAN 5 DAYS IT DIES AND MUST BE JUMP STARTED.
Mileage: 46,538
PASSENGER HEADREST IMPLODED WITHOUT WARNING. CAR WAS NOT IN MOTION. *TR
Mileage: 63,000
MY 2014 DODGE JOURNEY WAS PARKED IN MY GARAGE, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I TRIED AGAIN SEVERAL TIMES. IT KEPT GIVING ME THE MESSAGE TO SERVICE PARK ASSIST. . I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY?S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT?S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE. ALSO WHEN I OPEN THE DOOR TO GET IN THE DASH DISPLAY JUST HAS A PICTURE OF THE BRAKE AND PUSH TO START. DOESN'T HAVE ANY WORDS WITH IT ANYMORE. ALSO WHEN GOING THRU THE MENU EVERYTHING IS BLANK EXCEPT THERE IS A 1 WHERE THERE IS A MESSAGE FOR THE PARK ASSIST SERVICE. WORST PART IS I DROVE THE CAR THE DAY BEFORE WITH NO PROBLEMS. IF I TRY TO USE THE REMOTE START IT STILL DOESN'T WORK AND THEN THE TAIL LIGHTS FLASH FAST AND ALMOST LIKE THEY ARE TRYING TO SHORT OUT.
Mileage: 46,000
WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED
PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES INTO LIMP MODE AGAIN WHILE ON THE HWY. CAR IS CURRENTLY AT DODGE DEALERSHIP AGAIN, NOW THEY'RE SAYING IT'S THE STARTER CAUSING THE PROBLEM. THIS ISSUE HAS BEEN SINCE JULY 2019 AND IS STILL ONGOING, LAST LIMP MODE WAS SUNDAY DECEMBER 15, 2019. I HAVE TONS OF DOCUMENTATION OF THE WORK THAT HAS BEEN DONE PLEASE ADVISE IF YOU SHOULD NEED ANY
Mileage: 99,000
MY 2014 DODGE JOURNEY WAS PARKED IN MY DRIVE WAY, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I ORIGINALLY THOUGHT IT NEEDED A BATTERY REPLACEMENT SO WITH BATTERY JUMPER CABLES WE ATTEMPTED TO GET THE JOURNEY TO START AND IT REFUSED TO START EVEN AFTER LEAVING THE CARS CONNECTED FOR SEVERAL MINUTES. I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY'S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT'S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN WITHOUT USING JUMPER CABLES AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF ONLY FOR TRANSMISSION LIGHT TO STAY ON. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE AND I'VE HAD TWO REPAIRED HOWEVER THE DEALER DOES NOT MAKE IT EASY FOR THE JOB TO BE DONE, EITHER PARTS NEED TO BE ORDERED AND ARE NOT IN TO SOMEONE NOT REACHING OUT WHEN THEY'RE READY AS WELL AS BEING TOLD MY CAR WOULD NEED TO STAY THERE OVERNIGHT TO SEVERAL DAYS AS THEY WERE EXTREMELY BUSY WHICH DOES NOT WORK FOR ME. I AM NOT SURE WHAT THE PROBLEM IS BUT IT SEEMS TO BE ELECTRICAL (UNKNOWN). 12/07/2019 I TRIED TO START UP THE VEHICLE ONCE AGAIN AND STILL DOES NOT TURN ON, TRANSMISSION LIGHT AND AIRBAG LIGHT BOTH STAY ON.
Mileage: 60,408
DODGE STATES THERE IS A RECALL ON THE CATALYTIC CONVERTER. THE DEALER WILL REPLACE THE PART BUT STATES THAT IT IS A BOLT IN BOLT OUT PART AND THE LABOR TO GET TO THE PART WILL BE $1100. THE LABOR IS NOT COVERED. I ALSO CONTACTED CORPORATE DODGE AND I WOULD NEED TO PAY AND BE REIMBURSED. DODGE CONTACTED US FOR THE RECALL, WE DID NOT INITIATE THE ISSUE.
Mileage: 165,000
THE CATALYTIC CONVERTER HAS BEEN REPLACED 2 TIMES IN LESS THAN 7 MONTHS BECAUSE IT KEEPS BURNING UP. THERE NEEDS TO BE A RECALL ON THE 2014 DODGE JOURNEY BECAUSE THIS IS NOT A CHEAP FIX!!!
Mileage: 176,000
I BOUGHT MY VEHICLE IN 2017. BEFORE A YEAR OF OWNING IT I GOT INTO A WRECK BECAUSE MY CRUISE CONTROL WOULDNT TURN OFF AND INSTEAD STARTED ACCELERATING MORE. THEN I STARTED HAVING ISSUES WITH MY CATALYTIC CONVERTER TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO WAY. SHORTLY AFTER THE REST OF MY SYSTEMS STARTED TO GO ALONG WITH IT NOW IT'S BEEN ABOUT 6 MONTHS AND I HAVE A VEHICLE THAT CAN NO LONGER MOVE OR SO ANYTHING. ONCE MY CATALYTIC CONVERTER WENT OUT IT STARTED CLOGGING THE REST OF MY SYSTEM. AS OF SEPTEMBER 2019 MY ENGINE IS NOW COMPLETELY GONE BECAUSE OF ALL THE BACK UP NOT BEING PROCESSED BY MY CATCON
Mileage: 60,000
MY CRUISE CONTROL QUIT WORKING AND THE TRACTION CONTROL LIGHT CAME ON AND IT WOULDN'T TURN OFF. THE DOORS STARTED LOCKING AND UNLOCKING BY THEMSELVES. I WENT TO CHURCH AND STOPPED AT FOOD CITY AFTERWARDS. I STARTED THE VEHICLE AND PUT IT IN REVERSE AND I CAN SMELL SOMETHING WEIRD AND IT WAS LIKE THE BRAKE WAS STUCK AND IT WAS HOLDING BACK. I PROCEEDED BECAUSE I WAS IN TRAFFIC AND NEEDED TO MOVE. ACCELERATION WAS LIMITED BUT I MADE IT HOME WHICH WAS LESS THAN A MILE. WHEN STOPPED THERE WAS SMOKE ROLLING OUT FROM UNDER THE FRONT PASSENGER SIDE AREA AND THERE WAS FLUIDS RUNNING ALL OVER THE GROUND. THIS WAS A VERY DANGEROUS SITUATION BECAUSE I HAD MY CHILDREN IN THE CAR. THERE IS A SCRUBBING AND PECKING NOISE BUT IT SOUNDS LIKE IT'S COMING FROM THE REAR END. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. CHECK ENGINE LIGHT IS ON BUT IT'S BEEN ON. I'VE HAD IT CHECKED AND SHOWS NOTHING WRONG AND HAD IT TURNED OFF AND IT CONTINUES TO COME ON. ALTERNATOR HAS BEEN REPLACED AS WELL AS NEW BATTERY. IT SEEMS TO HAVE ELECTRICAL ISSUES WITH THE DOORS LOCKING AND UNLOCKING. SO DANGEROUS! AFFECTS STEERING AND CONTROL OF VEHICLE AND COULD CAUSE A FIRE AND NOT BE ABLE TO GET OUT OF THE VEHICLE. AFTER SEEING ALL OF THE REVIEWS AND PROBLEMS WITH THESE VEHICLES THEY ALL NEED TO BE RECALLED BECAUSE NONE OF THEM ARE SAFE BECAUSE IT'S OBVIOUS THAT THE DEALERSHIPS DON'T EVEN KNOW HOW TO FIX THEM. IF THEY ATTEMPT ONE ISSUE THERE ARE EVEN MORE ISSUES THAT OCCUR. THE REPAIRS ARE COSTLY AND THIS IS HAPPENING WAY TOO OFTEN WITH TOO MANY JOURNEYS. THEN WE ARE STUCK WITH A LEMON TO PAY FOR AND NO VEHICLE BECAUSE OF THESE COSTLY REPAIRS ALONG WITH THE DANGERS IMPOSED. PLEASE RECALL THESE DANGEROUS AND REPAIR COSTLY VEHICLES! THEY DON'T NEED TO BE ON THE ROADS. PROBLEMS STARTED NOT LONG AFTER PURCHASE BUT THEY HAVE ESCALATED AND HAVE GOTTEN MORE SERIOUS, DANGEROUS, AND COSTLY.
Mileage: 143,000
THE CAR STARTED TO LOSE POWER. I WAS DRVING ON A BUSY HIGHWAY THEN THE ELECTRONIC THROTTLE LIGHT CAME ON . NO PREVIOUS WARNING THAT SOMETHING WAS WRONG.THE SPEED LIMIT IS 60 MPH I WAS IN A CURVE SO I HAD SLOWED DOWN TO 45. I SAW WHERE THERE WERE OTHER COMOLAINTS ABOU SIMILAR SITUATION
Mileage: 104,000
WHILE DRIVING 20MPH AND A FLAT STRAIGHT ROAD, THE DRIVER SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT AND HIT MY WIFE IN THE HEAD.
Mileage: 130,000
WHILE DRIVING MY CAR 2014 DODGE JOURNEY I TESTED MY CRUISE CONTROL AT 30 MILES AN HOUR AND TWO LANE ROAD HEADING IN THE SAME DIRECTION AND IT INCREASE SPEED FROM 30 MILES PER HOUR ON ITS OWN I'LL PRAISE TO ABOUT 50 TWO SMALL CHILDREN IN THE BACK AND WIFE COULDN'T STOP CAR WITH BRAKES ALL I WOULD DO IS JERK IT AND WE CAN ACCELERATE ENDED UP CLIPPING AN MBTA BUS WITH NON-INJURY THERE'S NO CARS IN FRONT OF ME THOUGHT OF NEUTRAL POPPED INTO MIND AND SNACKING IN THE NEUTRAL STOPPED AFTER HITTING BRAKES SOLD THIS CAR FROM BOCH NEW TO YOU CERTIFIED PRE-OWNED VEHICLE WITH 60,000 MILES ON IT MAY 17TH RECALL WAS OUT FOR THIS DRIVETRAIN CRUISE CONTROL ISSUE AND I BOUGHT IT IN AUGUST BOTH OF 2018 CAR DEALERSHIP SOLD ME A RECALLED CAR PRE-OWNED CERTIFIED GOT ME IN A CAR ACCIDENT WITH MY 18 MONTH OLD 3 MONTH OLD + WIFE WHAT TO DO? THIS WAS ON TULANE BOTH WAY STREETS IN THE CITY WHEN TESTING CONTROL HAT EASILY A HUNDRED TO TWO HUNDRED YARDS LENGTH BETWEEN CAR IN FRONT OF ME BUT QUICKLY KEPT UP WITH THEM AND HAD TO MANEUVER BETWEEN A BOSS AND LARGE SUV JUST MADE IT THROUGH THE HOLE ON THE CAR IN FRONT OF US INSTEAD OF REAR-ENDING IT CLIPPING MIRROR IN REAR END OF CAR THAT'S WHEN THE OPENING WITH NOTHING IN FRONT OF ME PANIC STOPS AND SMACKED INTO NEUTRAL
Mileage: 85,000
REAR PASSENGER SIDE TIRE'S TREAD JUST PEELED UP AND PULLED OFF THE UNDER SKIRT, PULLED PART OF BACK BUMPER LOOSE. PULLED OFF THE PLASTIC UP IN SIDE THE WHEEL CARRIAGE AND ALSO BUSTED MY GAS LINE. I WAS DRIVING ON A STRAIGHT ROAD AND IT JUST HAPPENED. I DIDN'T RUN OVER OR HIT ANYTHING.
Mileage: 67,000
WHILE OPERATING THE VEHICLE IT SHUTS OFF WHILE IN MOTION. THE FRONT AND REAR WINDSHIELD WIPERS TURN ON AND OFF BY THEMSELVES AS WELL AS THE LIGHTS. IT THROWS MULTIPLE CODES THEN EVERYTHING GOES BACK TO NORMAL. IT HAS HAPPENED MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS TURNING INTO AN OUT OF CONTROL VEHICLE. IT IS A SAFETY HAZZARD TO ALL MOTORISTS.
Mileage: 70,000
WHILE DRIVING DOWN THE HIGH WAY OUR CAR SHUT OFF, MY HUSBAND COULDN'T BREAK OR STEER IT TOOK ABOUT 45 SECONDS TO TURN BACK ON. IT HAS DONE THIS ABOUT TEN TIMES SINCE, WE HAVE HAD IT LOOKED AT AND NO CODES HAVE BEEN OFF. IT HAS ALSO TURNED ON WINDSHIELD WIPERS AND LIGHTS ALL RANDOMLY AND LOCKED AND UNLOCKED ALL ON ITS OWN. WE HAVE THREE CHILDREN AND THIS IS OUR ONLY CAR. TO SAY WERE TERRIFIED IS A UNDERSTATEMENT WE LIVE IN THE CITY, WE ARE ONCE AGAIN HAVING IT LOOKED AT AGAIN IN HOPES SOMEONE CAN FIX IT AFTER LEARNING ITS ACTUALLY HAPPENED TO A LOT OF PEOPLE.
Mileage: 70,000
CAR CONSTANTLY LOCKS IT SELF EVEN WITH THE KEYS IN IT. WITH CAR ON OR OFF OR WHILE DRIVING YOU HEAR IT CONSTANTLY LOCKING
Mileage: 70,000
WHILE DRIVING ON THE FREEWAY I'VE NOTICE WHIT SMOKE COMING OUT OF MY ENGINE. I PULLED OVER AND FOUND THAT THE HEATER HOSE FITTING BROKE OFF CAUSING COOLANT TO LEAK.
Mileage: 96,452
THE REAR WINDOW DEFROST DASH CONTROL KEEPS BLINKING AND WITH THAT I HAVE NO CONTROL OVER THE HVAC SYSTEM. IT IS CONSTANTLY ON LOW '1' BLOW POWER AND IT ISN'T ONLY BLOWING COLD. IN THE NORTH EAST IN WINTER (TODAY WAS 6 DEGREES AND THA KSFIVING DAY WHERE ALL AUTO SHOPS ARE CLOSED) IT IS NOT SAFE. THERE IS A CRUNCHING SOUND IN THE DASH, AS THOUGH SOMETHING IS TRYING TO TURN. ANYONE ELSE HAVE THIS ISSUE?
Mileage: 71,000
FAULTY ALTERNATOR
Mileage: 70,000
CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,
Mileage: 28,000
I BOUGHT MY 2014 DODGE JOURNEY A FEW MONTHS AGO AND EVERYTHING WAS FINE THEN MY AIRBAG LIGHT CAME ON. THE MY CHECK ENGINE LIGHT CAME ON AND IT BECAME SLUGGISH AND JERKY. I HAVE A 4 YEAR OLD SON THAT IS IN THIS VEHICLE EVERYDAY. I AM CONTACTING YOU TO FIND OUT IF THERE ARE ANY RECALLS THAT I NEED TO HAVE TAKEN CARE OF. THANKS
Mileage: 115,000
ENGINE LIGHT ON - DETECTED THAT THE ENGINE OIL PRESSURE SENSOR CIRCUIT NEEDS TO BE REPLACE. FAILURE CODE ZZ. ACCORDING TO THE TECHNICAL SERVICE BULLETIN; THIS HAS BEEN AN ON-GOING PROBLEM WITH THE DODGE JOURNEY BUT HAS YET TO BE A RECALL ON THIS ISSUE. THE VEHICLE WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON.
'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!
THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.
Mileage: 33,500
VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.
Mileage: 59,000
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
Mileage: 51,000
I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.
MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RESEARCHED ONLINE AND WAS ALARMED TO FIND OUT THAT THIS PROBLEM SEEMS TO BE SOMEWHAT COMMON AND THERE WAS A RECALL BACK IN 2011 FOR 2010 DODGE JOURNEY MODELS THAT WERE STALLING OUT. I HAVE NOT SEEN EVIDENCE OF A RECALL FOR LATER MODELS. I AM CONCERNED THAT THIS COULD HAPPEN ON THE OPEN ROAD LIKE A HIGHWAY WHERE THE VEHICLE IS GOING AT HIGH RATES OF SPEED AND STALLS OUT CAUSING MY WIFE TO LOSE CONTROL OF THE VEHICLE. I PLAN TO TAKE THE VEHICLE TO A DODGE DEALERSHIP BUT FROM WHAT I HAVE SEEN ONLINE IT SEEMS NO OBVIOUS RESOLUTION HAS BEEN MENTIONED. I AM VERY CONCERNED AT THIS POINT.
Mileage: 19,000
VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.
Mileage: 34,000
KEPT LOSING AIR PRESSURE IN THE FRONT DRIVER SIDE TIRE. WHEEL SENSOR DEFECTIVE. A/C KEPT COMING ON BY ITSELF AND THE FRONT BUMPER PAINT PEELING OFF.
P2173
Mileage: 36,000
SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., (904) 777-5500 IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I RELOCATED TO NORTH AUGUSTA, SC AND ON 11/23/16 AND ON 12/12/16 MY CAR BATTERY WAS DRAINED AGAIN, STATE FARM ROADSIDE ASSISTANCE (ALL AMERICAN ROAD SE 706-631-3580) WAS CALLED ONCE AGAIN AND THE CAR WAS TAKEN TO BOB RICHARDS CHRYSLER DODGE JEEP RAM 1666 JEFFERSON DAVIS HIGHWAY IN GRANITEVILLE, SC (803) 349-4910. THIS DEALERSHIP STATED THEY FOUND NO PROBLEMS, AND AFTER KEEPING THE CAR THE ENTIRE WEEK END RETURNING IT TO ME "FIXED". 1/9/17 THIS CAR WILL NOT START AGAIN, NOTIFIED STATE FARM ROADSIDE ASSISTANCE THEY AGAIN REFERRED ME TO ALL AMERICAN ROADS SE 706-631-3580 THE CAR WAS JUMPED AND STARTED, BUT THE "CHECK ENGINE" LIGHT REMAINED ON. 1/10/17 THE CAR WILL NOT START AGAIN AND I CALLED CHRYSLER CUSTOMER CARE WHERE AN APPOINTMENT WAS SET FOR THE CAR TO BE SERVICED ON THURSDAY 1/12/17 @ 10:00 AM WITH MILTON RUEBEN CHRYSLER DODGE JEEP RAM 3508 WASHINGTON ROAD AUGUSTA, GA 30809. PEASE HELP ME, I AM 67 YEAR OLD SENIOR AND DON'T KNOW WHAT TO DO. THE VEHICLE WAS STATIONARY EACH TIME.
Mileage: 61,555
OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD PRODUCT AND TAKE IT BACK. SO, MULTIPLE TRIPS TO DIFFERENT CHEVY REPAIR SHOPS, ALL SETUP BY CHEVY CUSTOMER SERVICE OF COURSE, AND QUITE FRANKLY I PREFER THE LOANER VEHICLES BECAUSE AT LEAST YOU DON'T HAVE TO STAND ON THE BRAKES TO KEEP IT FROM ROLLING FORWARD...OR BACKWARD ON A HILL...OR KEEP TWO CAR LENGTHS BEHIND BECAUSE EMERGENCY BRAKING IS NOT AN OPTION. TRADE IN VALUE IS LESS THAN HALF WHAT I PAID, AND I'M AFRAID THE NEXT OWNER MIGHT BE SERIOUSLY INJURED. MY GRANDMOTHER AND MY SON WON'T RIDE IN IT...REST OF THE FAMILY DOESN'T WANT TO EVEN TRY AFTER HEARING THE STORIES. SO, DON'T BUY ONE OF THESE VEHICLES. CHEVY WILL NOT STAND BEHIND THEIR PRODUCT, AND ADMIT WHEN THEY MANUFACTURE AN ACCIDENT WAITING TO HAPPEN. ALL VEHICLES HAVE RECALLS. I'VE OWNED 5 CHEVY'S. NEVER AGAIN. ACTUALLY CONSIDERING LETTING THEM REPO THE VEHICLE JUST TO GET RID OF IT. BUYER BEWARE.
Mileage: 4,000
I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.
THE PASSENGER SIDE HEADREST IN MY 2014 JOURNEY DEPLOYED WITHOUT CAUSE. IT SLAMMED MY WIFE IN THE BACK OF THE HEAD. I WAS DRIVING DOWN A SMOOTH HIGHWAY AT APPROXIMATELY 50 MPH.
Mileage: 26,100
DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.
Mileage: 100
I BOUGHT THE CAR ON 5/28/15,DEALERSHIP DID NOT INFORM ME OF ANY RECALLS ON THIS CAR.PLUS THEY HAD PROMISED 3 YEARS OF FREE OIL CHANGES,SOLD US EXTENDED WARRANTY FOR LIFE BUT DOES NOT SAY WHAT PERCENTAGE THEY WILL COVER.PLUS WE ALSO HAVE MOPAR WARRANTY OF 100,000 MILES.WHEN I WENT TO GET MY OIL CHANGED ON OCT 30,2015 THEY ASKED FOR COUPON WHICH NEITHER ME NOR MY HUSBAND KNEW OF ANY COUPON AND WE TOLD SERVICE DESK CLERK THEY WERE SUPPOSE TO BE FREE.HE THEN CALLED THE SALESPERSON THAT SOLD US THE CAR,AND ASK HIM IF HE TOLD US ABOUT 3 YEAR FREE OIL CHANGES AND THE SALESPERSON STATED TO US HE DID NOT RECALL SAYING SUCH A THING TO US.WELL, WE WERE PRETTY UPSET BY THE DEALERSHIP LYING TO US.SERVICE GUY SAID THEY WOULD DO IT THIS TIME BUT NEXT TIME WE WOULD HAVE TO PAY FOR OIL CHANGE.THEY DID NOT HAVE US SIGN ANY PAPERS SAYING THEY COULD WORK ON OUR CAR AND PROCEEDED TO PULL IT INTO THE BAY AND CHANGED THE OIL,I DO NOT BELIEVE THEY DID ANY CHECK POINTS ON OUR CAR AT THAT POINT SO I DO NOT BELIEVE ANYTHING WAS DOCUMENTED WHETHER THEY ARE TRYING TO VOID OUR CAR WARRANTY OR WHAT.WHEN THEY WERE DONE THEY GAVE US OUR CAR KEYS BUT STILL DID NOT GIVE US ANY PAPERS SHOWING ANY TYPE OF OIL CHANGE OR WHERE THEY ARE SUPPOSE TO DO A 27 POINT CHECK.I DID SEND THEM ANY E-MAIL STATING I WANT A RECIEPT,AND I AM CALLING THEM ON 11-02-15 AND AGAIN STATING ABOUT A DOCUMENT WERE THEY SERVCIED MY CAR.THIS SERVICE DEPARTMENT IS VERY RUDE AND VERY HARD TO DEAL WITH.I PAID ALOT FOR THAT CAR AND EXPECT GOOD SERVICE,AND BOTH ME AND MY HUSBAND ARE UPSET OVER THE WHOLE ORDEAL SINCE THEY ARE GOING BACK ON THERE WORD.PLUS THEY ALSO TOLD US THEY WOULD GIVE US A COUPON ON OUR NEXT OIL CHANGE,BUT THEY DID NOT GIVE US ANY COUPON EITHER.THE CAR DEALERSHIP IS THOMAS GARAGE,IN ST.CLAIRSVILLE,OHIO THERE PHONE NUMBER IS 740-695-0452
DRIVING AT 70 MPH ON THE FREEWAY, THE DRIVER-SIDE REAR PASSENGER DOOR WINDOW SHATTERED SPONTANEOUSLY.
Mileage: 15,000
THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE NIGHT BEFORE THE FIRE THE VEHICLES BACK UP CAMERA SHORTED OUT AND CAME BACK ON WHILE REVERSING OUT OF A PARKING SPOT. WE WERE GOING TO TAKE THE CAR INTO THE DEALERSHIP FOR THIS PROBLEM ON 08-06-2015. THE NEIGHBORS CAME AND GOT MY WIFE AND CHILDREN OUT OF THE HOUSE AND CALLED THE FIRE DEPARTMENT. I HAVE PICTURES OF THE FIRE AND ALL SERVICE RECORDS OF THE VEHICLE LEADING UP TO THE FIRE.
Mileage: 20,000
WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFTER A FEW MINUTES. TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO LUCK. =/ ALSO IS STALLING AND BRAKE PETAL IS VERY HARD TO PUSH WHEN TRYING TO START.
Mileage: 21,000
2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO NOT ABUSE THE DRIVING OF THIS AUTO I OBEY ALL SPEED LIMITS, IF SOMEONE WANTS TO GO FAST ON THE ROAD I LET THEM GO PAST ME , I AM A HANDICAPPED PERSON , BUT I AM NOT GOING TO BUY 2 NEW TIRES, I WANT THE MANUFACTURER REPLACE MY TIRES, I WILL CONTINUE TO DRIVE THIS JOURNEY, AND IF THE TIRES BLOW, THEN I WILL HOLD EVERYONE RESPONSIBLE OF PUTTING MONEY VALUE OVER A PERSONS SAFETY, PLEASE UNDERSTAND THAT THE DEALERS SAID IT WAS GOING TO COST OVER $300 TO REPLACE THESE TIRES , I HAVE NOT PUT 30000 MILES ON MY JOURNEY AS OF THIS DAY SO I FEEL THERE SHOULD BE A REPLACEMENT OR SOME KIND OF A BIG DISCOUNT, NOW FOR MAY RADIO PANEL THAT GOES BLANK EVERY SO OFTEN I DO NOT HAVE THE ANSWER AND AS THE SERVICE PERSON SAID THE SAME, SO I JUST HOPE THAT I OR MY WIFE TO NOT GET INJURED WHEN I'M DRIVING IF THE TIRES GIVE OUT. [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mileage: 27,000