2015 DODGE JOURNEY Air Bags Problems

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.

On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!

I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.

Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.

Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014 v4

Airbag light comes on and won't go off. There’s not a reason to or it to be on such as impact.

Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue as well. No accidents, just deployed.

My Airbag light continuously stays lit. Concerned about malfunction.

Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.

While I was driving drivers side headrest deployed striking me forcefully in the back of the head

The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

Driver headrest exploded while driving on expressway.

Drivers headrest airbag deployed while driving injuring my head and neck.

The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed that she had sustained soft tissue injuries and muscle strain. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 130,000. The contact did not have the VIN.

Mileage: 130,000

DRIVER SEAT HEADREST DEPLOYED. THANK GOD I WAS NOT IN CAR WHEN IT HAPPENED. I NOTICED MY HEAD WAS UNCOMFORTABLE DRIVING WHEN I LOOKED I SEE IT WIDE OPEN!! I WAS NOT IN A CAR ACCIDENT OR ANYTHING AT ALL. I JUST GOT THIS VEHICLE JULY 2020! THIS IS OBVIOUSLY A DEFECT AND A DANGEROUS SAFETY HAZARD!! THANK GOD MY KIDS AND I WERE NOT IN VEHICLE. I NEED THE DEALERSHIP TO FIX THEIR DEFECTIVE VEHICLE IMMEDIATELY!!!

DRIVERS SIDE HEAD REST WENT OFF WHILE CAR WAS PARKED AND NOT IN MOTION. THE PASSENGER WENT OFF WHILE DRIVING ON FLAT SMOOTH ROAD ABOUT 9 MONTHS EARLIER

Mileage: 45,000

COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS.

Mileage: 90,000

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I FELT SOMETHING HIT ME IN THE BACK OF MY NECK. MY HEADREST HAD EXPLODED!

Mileage: 92,000

I WAS DRIVING 35MPH DOWN A STREET, NOT A ROUGH ROAD AT ALL, NOT BRAKING, WHEN I HEARD A LOUD BANG. AFTER I PULLED OVER AND INSPECTED THE VEHICLE, I SAW THAT THE FRONT PASSENGER HEADREST HAD EXPLODED OPEN. NO ONE WAS SAT IN THE PASSENGER SEAT AT THE TIME.

Mileage: 57,500

AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE ROAD.*DT*JB

Mileage: 60,000

THE PASSENGER FRONT SEAT HEADREST AIRBAG DEPLOYED WITHOUT ANY MOVEMENT, ACCIDENTS OR FORCE.

RIGHT FRONT HEADREST EXPLODED WHILE IN PARK CAR WAS NOT HIT OR MOVING

Mileage: 57,000

I WAS PARKED IN MY DRIVEWAY WITH THE CAR ON AND I WAS TALKING THE MY KIDS IN THE BACK SEAT TURNED AROUND TO LOOK AT THEM WHEN I TURNED AROUND I HEAR A LOUD POP LIKE SOMEONE HAD HIT THE HEADREST BUT NOBODY HAD. LOOKED AT THE HEADREST AND IT HAD DEPLOYED WITHOUT WARNING. THE AIRBAG LIGHT CAME ON AND SHORTLY AFTER THE INCIDENT. THANKFULLY I WAS NOT DRIVING OTHERWISE IT WOULD HAVE HIT ME IN THE BACK OF MY HEAD.

FRONT PASSENGER SIDE HEADREST AIRBAG DEPLOYED RANDOMLY WHILE THE CAR WAS PARKED AND NO ONE WAS IN IT.

Mileage: 100,000

MY PASSENGER SIDE HEADREST DEPLOYED AFTER CROSSING A BRIDGE ON THE INTERSTATE 81 ON MY WAY HOME FROM WORK. I DO HAVE PICTURES OF THE HEADREST BUT THIS SITE ISN'T ALLOWING ME TO UPLOAD THE PICTURE. *TR

Mileage: 62,000

THE DRIVER SIDE HEADREST DEPLOYED RANDOMLY. IT APPEARS THAT SOMETHING INSIDE SNAPPED/BROKE. WE CANNOT DRIVE IT WITHOUT IT PUSHING THE DRIVER'S HEAD FORWARD.

Mileage: 26,000

MY HEAD REST DEPLOYED WHILE DRIVING DOWN THE ROAD AND WILL NOT GO BACK INTO PLACE I THINK THE CLIP THAT HOLD IT IN BROKE WHEN IT DEPLOYED. THIS COULD HAVE CAUSED AN ACCIDENT OR INJURY HAD I BEEN LEANING AGAINST IT. *TR

AIRBAG LIGHT IS ON AND STAY ON WHILE DRIVING AND MY MILEAGE ON MY CAR IS 68754

TL* THE CONTACT OWNED A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE AND CRASHED INTO THE QUARTER PANEL OF HER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURES AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED VIC BAILEY FORD LINCOLN (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 (888) 349-4165) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS CONTACTED AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000.*DT *TR*JB *BF*JB *JB

Mileage: 117,000

FRONT AIRBAG LIGHT POP OUT WHILE DRIVING 45KHM

Mileage: 69

WHILE DRIVING HEAD REST DEPLOYED AND BLACK HOLDERS FOR METAL BAR BROKEN.

Mileage: 64,000

AIRBAG LIGHT COMES ON AND WILL NOT SHUT OFF, AC TURNS ON AND WILL NOT SHUT OFF ONCE THE BUTTON IS PUSHED OVER AND OVER AGAIN.

I HAVE BEEN HAVING PROBLEMS WITH THE POWER WINDOWS. THERE IS A CLICKING SOUND WHEN ATTEMPTING TO ROLL THE WINDOW DOWN. IT ROLLS DOWN SOMETIMES. AFTER THAT'S BEEN GOING ON FOR A FEW WEEKS, MY CAR CUT OFF. I RECEIVED A JUMP THROUGH MY INSURANCE. TODAY, MY CAR GOT JUMPED AND CUT OFF TWICE. THE MECHANIC SAID IT WAS THE ALTERNATOR. I WENT ONLINE AND I FOUND THAT OTHER PEOPLE HAVE HAD THE SAME ISSUES WITH DODGE, CHRYSLER, AND FIAT. EACH TIME MY CAR DIDN'T RESTART, IT WAS AFTER I PARKED AND CAME BACK TO IT. TODAY, IT'S BEING TOWED.

MY 2015 DODGE JOURNEY HEADREST EXPLODED WHILE I WAS DRIVING. WANT TO BRING IT IN BUT SEEING THAT ITS NOT A RECALL.

Mileage: 75,000

TAKATA RECALL : URGENT: OVERTIME I'VE HAD ELECTRICAL ISSUES WHICH EFFECTS NOT JUST THE PLUG INSERTS INSIDE THE VEHICLE BUT ALSO MY ALARM SYSTEM FOES NOT WORK AND MY HORN JUST DOES NOT WORK ANYMORE, AIR BAG LIGHT THAT POPPED UP ON MY DASHBOARD WHICH I FEEL MAYBE SOME WIRES MIGHT BE DETACHED BUT SCARES ME THAT WHEN I DRIVE THE AIR BAG WONT DETECT IF I GET INTO AN ACCIDENT, ALSO I RECENTLY JUST HAD AN ISSUE WITH MY ENGINE COOLING AND STARTED TO SMOKE OUT OF NOWHERE WHILE ON THE FREEWAY AND ENDED UP GETTING STUCK FOR HOURS BUT EVEN IF I DRIVE FOR A FEW SECONDS THE GAUGE SHOOTS TO HOT RIGHT AWAY AND AND COOLANT STARTED LEAKING EVERYWHERE. I HAVE ATTACHED THE 6 OUT OF 10 RECALLS THAT DID NOT GET DONE. I BROUGHT MY CAR INTO BUD CLARY'S OF AUBURN IN MARCH OF 2019 AND HAD 4 RECALLS TAKEN CARE OF. I HAVE ADVISED THAT I STILL HAD 6 ORHERS THAT WERE REPORTED BACK IN 2015 THAT I NEVER GOT DONE AND WANTED TO TAKE CARE OF THAT AS WELL. WAS TOLD THAT IT DOES NOT SHOW IN THE SYSTEM AND I WOULD NEED TO CONTACT NHTSA FOR MORE DETAILS. IVE REACHED OUT TO A FEW PEOPLE WHO GAVE ME THE SAME INFORMATION.

Mileage: 91,500

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS UNOCCUPIED, THE FRONT PASSENGER SIDE HEAD REST AIR BAG DEPLOYED. THE FAILURE CAUSED A WHITE SUBSTANCE, PLASTIC, A METAL PIN, AND METAL FRAGMENTS TO POUR OUT OF THE HEAD REST. TAYLOR CHRYSLER DODGE JEEP RAM (1497 IL-50, BOURBONNAIS, IL 60914, (815) 935-7900) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A DIAGNOSTIC APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS STILL PARKED AT THE OWNER'S RESIDENCE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE TO PREVENT A CRASH. THE MANUFACTURER WAS TO FOLLOW-UP TO INVESTIGATE THE FAILURE, BUT HAD NOT YET RESPONDED TO THE CONTACT. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

I'M CURRENTLY LIVING IN HAWAII AND I WAS DRIVING DOWN THE ROAD AND HIT A SLIGHT BUMP IN THE ROAD AND MY PASSENGER SIDE HEADREST SPRING FORWARD. THINKING IT WAS SOMETHING MINOR I DID NOT THINK ANYTHING ABOUT IT UNTIL I REALIZED MY AIRBAG LIGHT CAME ON, ON THE DASHBOARD. IF I AM TO HIT A BUMP IN THE ROAD THE LIGHT WILL GO OFF TEMPORARILY BUT COME BACK ON.

Mileage: 51,300

TAKATA RECALL AIR BAG WARNING LIGHT ON

WHEN STARTING VEHICLE, AIRBAG CLUSTER INDICATOR WAS LIT. UPON DEALER DIAGNOSIS THEY FOUND THE FRONT DRIVER AND PASSENGER DOOR AIRBAG SENSORS HAD STOPPED WORKING. BECAUSE OF THIS THE ENTIRE AIRBAG SYSTEM SHUT OFF. DEALER REPLACED FOR $600 AS THIS WAS *NOT* COVERED UNDER WARRANTY. WHEN DEALER ATTEMPTED TO FIX THE FIRST TIME THE BRAND NEW SENSORS THEY USED WERE ALSO DEFECTIVE. THE SECOND SET OF NEW SENSORS WORKED. THIS IS UNACCEPTABLE FOR A 4 YEAR OLD VEHICLE.

Mileage: 78,000

TAKATA RECALL : WELL THE ELECTRICAL I HAVE ALWAYS HAD AN ISSUE WITH. ALL OUTLETS INSIDE THE CAR STOPPED WORKING WITHIN 3 MONTHS AFTER I RECIEVED MY CAR. AT THAT TIME I DID GET RECALLS ABOUT ELECTRICAL. NEVER BROUGHT IT IN AS I DID NOT THINK IT WAS AN ISSUE UNTIL THE STEERING WHEEL HORN DOES NOT HONK ANYMORE AND MY CAR DOES NOT MAKE A SOUND WHEN I LOCK IT. ALSO THE AIRBAG LIGHT JUST POPPED UP OUT OF NOWHERE SO IM UNSURE IF THERES A WIRE THAT GOT LOOSE SOMEHOW WHICH IS A BIT SCARY

Mileage: 10,000

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE AIRBAG WARNING LIGHT ILLUMINATED AND STARTED TO TURN ON AND OFF. THE CONTACT CALLED LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM LOCATED AT 8151 AUTO DR, RIVERSIDE, CA 92504, (951) 688-6200, WHERE AN APPOINTMENT WAS A SCHEDULED FOR MAY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS INVALID.

TAKATA RECALL I WAS DRIVING DOWN THE ROAD WHEN MY AIRBAG LIGHT CAME ON IN MY 2015 DODGE JOURNEY WORRIED MY AIRBAG MAY DEPLOY AS I'M DRIVING.

Mileage: 73,000

TACT RECALL WE WERE T-BONE BY RANGE ROVER, WHOSE AIRBAGS DID DEPLOY, OURS DID NOT. WE WERE TRAVELING AT 20-30 MILES PER HOUR THE OTHER CAR WAS TRAVELING ABOUT 40-45 MILES PER HOUR. THE IMPACT WAS THE COMPLETE FRONT END OF OUR CAR MORE IMPACT ON THE PASSENGER'S SIDE; THE PASSENGER SEAT WAS BROKEN.. NEITHER AIR BAGS LOCATED IN THE CAR DEPLOYED. OUR CAR WAS DECLARED A TOTAL LOSS $12,500.00 WORTH OF DAMAGE.

Mileage: 102,340

MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR SOME TIME NOW. IT GOES OFF AND ON BUT FOR SEVERAL DAYS IT'S BEEN ON CONSTANTLY. I CALLED DODGE BECAUSE THEY'RE IS AN OPEN RECALL FOR SOMETHING TOTALLY DIFFERENT. I MENTIONED THIS AND THEY SAID THERE'S IS NO RECALL FOR IT BUT I CAN PAY A $130 DIAGNOSTIC FEE TO SEE WHAT'S WRONG. NOW, I'VE SEARCHED THIS WEBSITE AND I HAVE SEE THE VERY SAME COMPLAINT FROM SEVERAL CONSUMERS. SHOULDN'T THAT RAISE A RED FLAG!? WHY ARE WE ALL HAVING THE SAME EXACT PROBLEMS WITH THE SAME EXACT MAKE AND MODEL? I WILL BE CONTACTING DODGE AND HAVE THEM DO SOMETHING ABOUT THIS. I HAVE A 16 YEAR OLD DRIVER AND I CAN'T IN GOOD FAITH EVEN PUT HER BEHIND THE WHEEL. I WILL NEVER PURCHASE ANOTHER DODGE. EVERY SINCE I HAVE PURCHASED THIS CAR IT'S BEEN RECALL AFTER RECALL. I'VE NEVER IN MY LIFE HAD THIS PROBLEM WITH MY OTHER CARS AND IT'S INSANE! I'M CALLING DODGE!

Mileage: 90,000

I WAS HIT FROM BEHIND WHILE STOPPED AT A RED LIGHT BY A DRUNK DRIVER WHO WAS GOING 30-40MPH AND MY CAR IS VERY DAMAGED. MY MAIN CONCERN WAS MY AIRBAGS DIDN'T DEPLOY. I WAS HIT FROM BEHIND SLAMMED INTO THE STEERWHEEL AND HIT THE TRUCK IN FROM OF ME AND STILL NO AIRBAGS DEPLOYED.

Mileage: 45,000

MY AIR LIGHT CAME ON OUT OF NO WHERE.AND DOES NOT GO AWAY. I WAS NOTIFIED NO RECALLS ARE ON THIS VEHICLE BY MY DEALER SHIP AND WAS INFORMED THE AIR BAGS WILL NOT DEPLOY IF WE WERE TO GET IN A ACCIDENT.

Mileage: 80,000

START MY IGNITION AND MY AIRBAG LIGHT ILLUMINATED AND BEEN ON SINCE THEN I CALL THE DODGE DEALER AND WAS TOLD I HAVE NO RECALL ON MY CAR I AM NOT SURE WHAT TO DO BUT WAS ALSO TOLD MY CAR IS NOT SAFE TO DRIVE THIS WAY

Mileage: 44,429

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. AN INDEPENDENT MECHANIC AND AUTO ZONE ASSESSED THE VEHICLE AND RESET THE AIR BAG INDICATOR; HOWEVER, THE FAILURE RECURRED. TIM CASTELLAW CHRYSLER DODGE JEEP (900 US-51, DYERSBURG, TENNESSEE 38024, (731) 201-4855) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

GOING AT 45 MPH HIT FALLING TREE HEAD ON AIR BAGS NEVER DEPLOYED

MY SON WAS DRIVING IN HEAVY RAIN WHEN THE VEHICLE HYDROPLANED IN WHICH THE VEHICLE CRASHED AND HIT THE GUARD RAIL. DURING THE INVESTIGATION THE IT WAS ASKED IF THE THE AIR BAGS DEPLOYED. THE AIR BAGS DID NOT DEPLOY DURING THE ACCIDENT. THIS WAS A VERY SERIOUS FRONTAL IMPACT WITH MINOR INJURIES. *TT *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V432000 (AIR BAGS), 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL), AND 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL CHRYSLER DODGE JEEP RAM OF SOLDOTNA (44055 STERLING HWY, SOLDOTNA, AK 99669, (866) 387-9070) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED IN SUMMARY, IT APPEARS TOUS THAT THE RANGE OF VEHICLES ADDRESSED INTHE RECALL IS TOO NARROW. OUR VEHICLE WAS MANUFACTURED 5 DAYS OUTSIDE THE SCOPE OF THE RECALL, YET DISPLAYED THE SAME PROBLEM AND DEALERSHIP WAS NOT WILLING TO REPAIR UNDER THE GENERAL WARRANTY. UPDATED 10/16/18*JB

OUT OF NOWHERE, FOR NO REASON, OUR AIRBAG LIGHT CAME ON AND IS NOW STUCK ON THE DASH. WE WERE JUST DRIVING WEST ON I70 TOWARDS WHEELING WV. LIGHT TRAFFIC OVERCAST BUT NO RAIN. NOW WE ARE BEING TOLD BY THE DEALERSHIP THAT OUR AIRBAGS WON'T GO OFF IN OUR FACE BUT THEY ALSO WON'T FUNCTION AT ALL WHEN NEEDED IN AN ACCIDENT.

Mileage: 31,000

I HAVE HAD TWO HEAD REST AIR BAGS DEPLOYED FOR NO REASON AND WITHOUT WARNING. FIRST IT WAS THE DRIVER SEAT IN WICH DODGE REPLACED AFTER WARRANTY HAD EXPIRED NOW THE PASSENGER SEAT HEAD REST AIR BAG HAS DEPLOYED FOR NO REASON AND DODGE IS REFUSING TO REPLACE THIS ONE. DODGE WAS UNABLE TO TELL ME IF THESE AIR BAGS WERE MADE BY THE TAKATA COMPANY. THE FIRST TIME IT HAPPEN MY WIFE HAD JUST PULLED INTO THE GARAGE AND WAS SETTING IN THE CAR TALKING ON THE PHONE WHEN IT DEPLOYED HITTING HER IN THE BACK OF THE HEAD. THE SECOND TIME THE PASSENGER SIDE WAS NOTICE DEPLOYED WHILE GETTING IN THE CAR IN THE GARAGE.

Mileage: 51,300

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE BRUISING TO THE CHEST AND NECK AREAS DUE TO THE AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO IN SEVERE PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

THE CAR LOST POWER WHILE DRIVING UNABLE TO STEER OR STOP AND CAUSED A CRASH INJURING THE DRIVER AND TOTALING THE CAR *TT *TR

Mileage: 15

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE AIR BAG, THROTTLE CONTROL, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED INTERMITTENTLY, ALONG WITH THE KEY FOB LIGHT. THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO OPERATE, CAUSING THE VEHICLE TO CRASH INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED RIGHT ARM THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TT

Mileage: 39,000

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902) WHERE THE ABS WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER BACK AT (843) 474-0026 AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 135,000

"TAKATA RECALL" I WAS DRIVING OVER A RESIDENTIAL NEIGHBORHOOD (NO MORE THAN 25MPH) AND WE HAVE A COLLISION WITH ANOTHER CAR. OUR CAR WAS HIT ON BACK WHEEL AND WAS UP IN THE AIR AND ROLL UP 3 TIMES. NONE OF THE AIR BAGS INSIDE OF THE CAR DEPLOYED. THIS CAUSED DAMAGE, SCARS AND BRUISES ON MY LEFT SIDE OF THE NECK, SHOULDER, ARM AND HAND. THANKFULLY MY HUSBAND AND DAUGHTER HAS NOT BEEN INJURED, JUST ME.

Mileage: 1

ON 7/26/17 I WAS DRIVING ON A LOCAL ROAD IN EASTCHESTER NY GOING UNDER 25 MPH WHEN THE HEADREST RESTRAINT DEPLOYED AND INJURED THE BACK OF MY HEAD. WENT TO ER AND NEED TO SEE A SPECIALIST FOR INJURY. CONTACTED DODGE/CHRYSLER AND WAS TREATED LIKE I WAS AT FAULT. LEASE DEALER STEPPED IN AND VERIFIED THERE WAS NO COLLISON. DODGE HAS AN ENGINEER SCHEDULED TO INSPECT IT 7/31/17. WAS TOLD TO GO THROUGH MY INSURANCE FOR INJURIES BUT THERE WAS NO COLLISION!! ALSO, WAS TOLD TO USE UBER. LEASE DEALERSHIP FINALLY GAVE ME A LOANER. YOUTUBE VIDEO LINK IN THIS MESSAGE OF CAR. HTTPS://YOUTU.BE/0FO2WK6JLLC

Mileage: 16,000

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SIDE HEADREST AIR BAG DEPLOYED AFTER THE DOOR WAS CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS DODGE JEEP CHRYSLER WHERE IT WAS DIAGNOSED THAT THE HEADREST AIR BAG DEPLOYED AND NEEDED TO BE RESET DUE TO THE SRS SYSTEM ACTIVATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,042.

Mileage: 39,042

TL* THE CONTACT OWNED A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 41 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMAGE AND THE RADIATOR WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE COLLAR BONE, SHOULDER, AND A BRUISED WRIST. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,460. ..UPDATED 06/06/17 *BF UPDATED 9/28/18*JB

Mileage: 23,460

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE BRAKES FAILED WHEN APPLIED AND THE EMERGENCY BRAKE INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE CONTACT WAS DIAGNOSED WITH SPRAINS TO THE RIGHT SHOULDER AND KNEE ALONG WITH INJURIES TO THE LOWER BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE INSURANCE INVESTIGATORS AND THEN TO THE BODY SHOP. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS NOT DESTROYED ACCORDING TO THE INSURANCE INVESTIGATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 85,500.

Mileage: 85,500

I AM NOT SURE IF THIS WARRANTS A COMPLAINT BUT WHEN I WREAKED MY VEHICLE MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ABOUT 50MPH ON A MAIN ROAD IT WAS NIGHT TIME AND HAD STARTED TO RAIN AND I HIT A COW THAT WAS STANDING IN THE MIDDLE OF THE ROAD. THERE WAS ABOUT $8000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. I AM JUST CURIOUS AS TO WHY AIRBAGS DIDN'T DEPLOY. SHOULD THEY HAVE?

Mileage: 54,500

HIT A COW ON A COUNTY ROAD AT APPROX. 55 MPH AFTER COMING AROUND A CURVE. NO TIME FOR ANY EVASIVE MANEUVERS. VEHICLE WENT AIRBORNE AND LANDED APPROX. 40 FEET FROM INITIAL IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER'S CHEST IMPACTED THE STEERING WHEEL CAUSING HAIRLINE FRACTURES TO THE STERNUM AND A DISLOCATION OF THE LEFT SHOULDER AND SEVERE BRUISING OF THE STOMACH AND HIPS WHERE THE SEATBELT WAS. DRIVER WAS AIRLIFTED DUE TO INJURIES. DRIVER'S SERVICE DOG'S SEAT BELT DISENGAGED AND WAS THROWN TO THE BACK OF THE VEHICLE AND SUFFERED MINOR INTERNAL INJURIES AND WAS TAKEN FOR TREATMENT

Mileage: 25,000

I WAS RECENTLY INVOLVED IN AUTOMOTIVE COLLISION FRONT END DAMAGE. MY CAR FRAME WAS BENT AND TRANSMISSION WAS LEAKING. EVERYONE THAT HAS B=SEEN MY CAR BELIVES THAT THE AIRT BAGS SHOULD HAVE DEPLOYED BUT DIDNT. I HAVE BRUSICING ON MYARM DUE TO HITTING THE STEERING WHEEL HARD. PLEASE BE CAREFUL WHE PURCHASING CAR. CHECK FOR RECALLS!!!

Mileage: 1,800

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THEY FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK A DOG. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER, PASSENGER, AND CHILDREN LOCATED IN THE REAR OF THE VEHICLE SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR

Mileage: 3,000