2016 DODGE JOURNEY Service Brakes Problems

I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet, mechanic changed filter but water can still be heard sloshing in the car. Since then, emergency brake, and check engine light will randomly turn on while I’m driving. The “service AWD” and “service park assist system” notice will turn on when I start my car. Now, the car is not registering as parked. I can’t turn the car on and it goes into a security mode because I get a “car not in park” notice. I have had the car serviced and checked multiple times and no codes come up. I have the brakes checked when the light ABS light flashes, no issues can be found.

While I was driving, my car unexpectedly lost power and the engine shut off while I was making a left hand turn. There was no warning. The steering wheel became very hard to maneuver and the car coasted through the turn. I was almost hit by incoming Traffic. Once the car came to a complete stop, I was able to put it in park and restart it after attempting twice. The first time, it sputtered. It has not been confirmed by a dealer and it has not been inspected by anyone. There were no warning lights prior to it shutting off. The radio never stopped working on either. It happens when the air is running

FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbags didn't deploy in head on collision and break system has a defect in the abs module

When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.

The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.

For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.

The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver’s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.

Mileage: 35,000

My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to me

DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.

Mileage: 49,000

I WAS DRIVING DOWN THE STREET AND LOSS ALL POWER AND BRAKE CONTROL. NO WARNING LIGHTS AND NO NOTICE JUST SHUT OFF WHILE DRIVING, RADIO AND LIGHTS EVERYTHING CUT OFF WITHOUT WARNING.

Mileage: 110,000

WHEN DRIVING DOWN HILL ON THE FREEWAY ( 65 MPH OR FASTER) AND BRAKING TO SLOW THE CAR, A HEAVY VIBRATION AND WOBBLING OCCURS ON THE FRONT RIGHT SIDE ( TIRE, SUSPENSION). ALSO OCCURS WHEN CAR IS WASHED AND THE WHEEL IS WET. APPLYING BREAKS MAKES IT WOBBLE GOING AT A SLOWER SPEED, 25/35MPH

Mileage: 24,000

PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD

Mileage: 114,874

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR.

Mileage: 130,000

THIS IS THE SECOND TIME THE REAR ABS WHEEL SPEED SENSOR FAILED. MY VEHICLE HAS 26,651 MILES ON IT. THIS CAUSED ME TO HAVE TO PULL OVER ON AN INTERSTATE IN ORDER TO CHECK TO SEE WHAT WAS HAPPENING. THIS WAS A SAFETY CONCERN FOR ME AND I ASKED THE DEALERSHIP THEY SAID IT'S A KNOWN ISSUE BUT NO RECALLS ON IT. *TR

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

HAD ABOUT 20,000 MI ON THE ODOMETER AND BRAKES START TO PULSATE VERY BAD, CAUSING LOTS OF VIBRATION IN THE STEERING WHEEL. HAD DEALER CHECK BRAKES AND SHOWED LITTLE SIGNS OF WEAR ON THE PADS. THIS CONTINUED TILL I FINALLY HAD THE BRAKES AND ROTORS REPLACED WITH AFTERMARKET VENTILATED ROTORS AND NEW BRAKE PADS. AFTER ONLY 200 MILES, VEHICLE IS AGAIN VIBRATING VERY BAD ON HARD BRAKING AND STEEP INCLINES. GOING TO HAVE DEALER CHECK THE CALIBERS ON THE FRONT TO SEE IF ONE IS STICKING, WHERE BRAKES WERE CHANGED. NEVER HAD THIS OCCUR IN ANY OTHER VEHICLE WHERE THE PULSATING RETURNED AFTER REPLACING BRAKES AND ROTORS.

Mileage: 25,000

BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.

Mileage: 29,000

TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.

Mileage: 75,555

BRAKES AND PUCKS, DRUMS, BOTH FRONT AND REAR. NEEDED REPLACEMENT AT 19500 MILES, VERIFIED THE REMOVED PARTS, WERE TOTALLY RUSTED AND DEFORMED. NUMEROUS VEHICLES AND MOST HAD 50,000 MILES PLUS BEFORE REPLACEMENT. THE ITEMS REMOVED BORDERED ON SAFETY ISSUES.

Mileage: 19,500

WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.

Mileage: 64,800

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING 25 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, THE POWER STEERING SEIZED, AND THE BRAKES STOPPED WORKING. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND IT ROLLED TO A STOP. THE VEHICLE WAS TOWED TO FRED MARTIN SUPERSTORE (3195 BARBER RD, BARBERTON, OH 44203, (330) 753-4444) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,194. *BF CONSUMER STATED THERE ARE RECALLS ON OTHER 2016 DODGE JOURNEYS FOR PROBLEMS WITH THE CRANKSHAFT SENSOR. I THINK THEY NEED TO INCLUDE OTHER MODELS. *JB

Mileage: 42,194

I WAS DRIVING MY 2016 DODGE JOURNEY CROSSROAD AND THE ABS LIGHTS CAME ON AND THEN I FELT MY CAR JERK LIKE IT WAS GOING TO STALL. I TRIED TO GET OFF THE FREEWAY AND MY CAR STALLED OUT. I PUT IT IN DRIVE AND IT WOULD STALL AGAIN. IT SOUNDED LIKE THE ENGINE WAS GOING TO FALL OUT OF MY CAR. IT WOULD STALL OUT EVEN IN REVERSE. IT WOULD ONLY RUN IN PARK. THE TOW TRUCK DRIVER SAID IT SOUNDS LIKE THE CRANK SHAFT OR TRANSMISSION. MY CAR IS ONLY 3YRS OLD AND WELL TAKEN CARE OF. NO CHECK ENGINE LIGHT CAME ON, THE SCANNER WOULDN'T READ ANY ERROR CODES. I AM CURRENTLY WAITING ON THE MECHANIC TO LOOK AT IT THIS WEEKEND, MY 9MONTH OLD NIECE AND I ALMOST DIED BY BEING REAR ENDED BY TRAFFIC COMING OFF THE OFF RAMP.

Mileage: 71,000

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

"SOMETIMES" THE ABS AND TRACTION CONTROL LIGHT TURN ON. I HEAR A TICKING NOISE FOR A FEW SECONDS.. IF I PUSH ON THE BREAKS I CAN HEAR A GRINDING NOISE. THE LIGHTS ALWAYS TURN OFF AFTER A MINUTE OR TWO AND THE GRINDING NOISE ONLY HAPPENS WHEN BOTH THE ABS AND TRACKING LIGHTS ARE ON.

Mileage: 40,000

ASB LIGHT STAYS ON AS WELL AS A DEPICTION OF VEHICLE SLIDING ON ROAD, BOTH IN MOTION AND IN PARK. MILAGE ON VEHICLE IS JUST 13K MILES

Mileage: 13,000

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, ERIAL, NJ 08081, (856) 316-7956) WHERE THEY REPLACED THE FRONT SENSOR AND HUB BEARING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY DID NOT HAVE THE UNSPECIFIED PART AVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE IN THE INTERIM. WHILE DRIVING, THE CONTACT'S VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE GRILL OF THE CONTACT'S VEHICLE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THEY REPLACED THE ABS PART AFTER THE CRASH. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WANTED TO EXAMINE THE VEHICLE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO MALFUNCTION WITH THE BRAKES AFTER THE REPAIRS FROM THE CRASH WERE ALREADY COMPLETED. THE MANUFACTURER STATED THAT THE BEARINGS WERE THE CAUSE OF THE FAILURE. THE CONTACT FELT THAT THE DEALER WAS RESPONSIBLE FOR THE CRASH. THE FAILURE MILEAGE WAS 19,960. *BF CONSUMER STATED REPAIRS WERE DONE BUT ADJUSTOR ASKED CONSUMER TO BRING IN THE CAR.*JB

Mileage: 19,960

'TAKATA RECALL' IN LESS THAN A YEAR THE ABS LIGHT HAVE COME ON. THE FIRST TIME IT EVER CAME ON WAS STOPPING FOR A RED LIGHT ON THE HIGHWAY THE VEHICLE KEPT GOING. SECOND TIME LESS THAN A YEAR LATER THE LIGHT HAS COME BACK ON AND YOU HAVE TO PRESS THE BRAKES THEN RELEASE AND AND PRESS THE BRAKES AGAIN FOR THE VEHICLE TO STOP ADEQUATELY.

Mileage: 31,000

5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.

VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK

Mileage: 36,500

I STARTED MY VEHICLE FIRST THING IN THE MORNING AND MY ABS LIGHT AND THE TRACTION CONTROL LIGHT WERE ON WHILE THE VEHICLE WAS IN PARK. AND MY CAR MADE A LOUD NOISE WHILE BRAKING NORMALLY JUST PULLING UP TO A STOP SIGN. THE LIGHT WENT OFF AFTER 10 MINUTES AND THEN I GOT TO WORK AND TURNED MY CAR OFF. AFTER WITH I TURNED THE CAR ON AND THE LIGHT HAD COME BACK ON AND I WAS HAVING THE SAME ISSUE. I NOTICED THIS WAS A RECALL FOR PREVIOUS YEARS FROM 2012-2015 OF THE SAME VEHICLE REPORTING SIMILAR ISSUES. PLEASE HELP.

Mileage: 34,500

SEVERAL MONTHS AFTER HAVING NEW TIRES PUT ON MY SUV, I NOTICED THE SERVICE AWD, TRACTION CONTROL, AND ABS LIGHTS WERE ON CONTINUOUSLY ON MY PANEL WHEN IN MOTION AND UPON LEARNING THE IGNITION BUTTON. SOMETIMES THEY'D GO OFF EITHER MOVING OR STATIONARY BUT THEN AS 2 MONTHS PASSED, THEY'D REMAIN ON AT ALL TIMES. I WASN'T ABLE TO ENGAGE CRUISE CONTROL WHEN THOSE LIGHTS WERE ON. I HAD 2 NEAR ACCIDENTS FROM NEARLY HITTING 2 LARGE DEER. I HIT MY BRAKES AND MY TIRES DID BUT WASN'T TO GRIP THE ROAD AND JUST FELT LIKE THEY WERE ON ICE (IN SUMMER) . WHEN THEY WOULD GRIP THEY MADE A LOUD NOISE AND THEN I WAS ABLE TO STOP BUT NOT WITHOUT SMELLING BURNT RUBBER. I HAVE HEARD FROM A FRIEND OF MINE THAT IS A MECHANIC THAT HE HAD A FEELING IT WAS MY ABS SENSOR BUT DIDNT HAVE ACCESS TO A DODGE DIAGNOSTIC SYSTEM AS HE WORKS FOR A DIFFERENT DEALERSHIP. IVE HEARD FROM DIFFERENT PEOPLE THAT THIS HAS BEEN A "COMMON" PROBLEM RECENTLY WITH JOURNEYS. I PAID 97 DOLLARS FOR A DIAGNOSTIC FORMA NON-DEALER GARAGE AND THEY CONFIRMED IT WAS MY RIGHT FRONT ABS SENSOR AND IT WAS A MANUFACTURER DEFECT. I CALLED THE DODGE DEALERSHIP AND I WAS NOT INFORMED WHEN I BROUGHT IT IN THERE FOR THE RECALL THAT IT WAS UNDER WARRANTY. I BROUGHT MY SUV IN AND THE ADVISOR DIDN'T BELIEVE IT WAS MY SENSOR UNTIL IT WAS REPLACED. I WAS INFORMED THAT THE JOURNEYS HAVE BEEN COMING IN BY THE DOZEN OVER THIS ISSUE AND ALL OVER THE U.S. THAT WAS THE ONLY SENSOR CHECKED AND REPLACED AND MY WARRANTY IS ABOUT DONE. PLEASE INVESTIGATE HAVE 3 KIDS WITH SPECIAL NEEDS AND I DON'T WANT ACCIDENTS FOR ANYONE OVER THIS ISSUE. MY KIDS NEARLY LOST ME LAST YEAR IN A TERRIBLE ACCIDENT. MY VEHICLE WAS SERVICED OCT. 2018

Mileage: 34,000

WHILE DRIVING MY CAR IT WOULD SHAKE/JOLT WHEN GOING DOWN HILL AND PRESSING THE BRAKES. I HAVE TAKEN IT TO THE DEALER WHO SAID THAT THE ROTORS WERE WARPED AND NEEDED REPLACED, SAYING THAT THIS WAS DUE TO THE WAY I DROVE THE CAR THROUGH THE MOUNTAINS/DOWN HILL. AT THIS POINT I HAD ONLY HAD THE CAR SHORT OF TWO MONTHS. THEY ALSO SAID THAT THE BRAKES WOULD NEED REPLACED DUE TO THIS WEAR. THIS IS A FAIRLY NEW VEHICLE ONLY A YEAR OLD AT THE TIME. HOW IS THIS POSSIBLE? I AM TOLD THAT THIS IS "NORMAL WEAR" AND NOT COVERED UNDER WARRANTY. I HAD A DODGE DURANGO PREVIOUSLY, WENT OVER THE MOUNTAIN 20+ TIMES OVER ONE YEAR AND DID NOT HAVE TO REPLACE BRAKES OR ROTORS AND IN THE 10 YEARS I HAD THE DURANGO NEVER NEEDED ROTORS REPLACED.... FAULTY MANUFACTURING IN THE DODGE JOURNEY 2016 IF YOU ASK ME

LITTLE OVER 30K MILES. ABOUT 47 MPH ON A 45 HIGHWAY AND NEEDED TO VEER RIGHT. I HAD MY MUSIC TURNED UP AND INSTEAD OF BREAKING I ALLOWED THE CAR TO COAST SO THE SPEED WOULD DROP BEFORE MY TURN I NEEDED TO MAKE. . WHEN I DROPPED TO A SPEED I WAS HAPPY WITH, THEN I START BREAKING AND THATS WHEN I REALIZED THE CAR HAD CUT OFF, THE STEERING WHEEL LOCKED UP, AND THE BRAKES BECAME TOUGHER TO PUSH. IT WAS A BUSY HIGHWAY AND A JUST AS BUSY RIGHT TURN THAT I WAS TRYING TO MAKE. I HAD TO THROW THE CAR IN NEUTRAL TO RESTART WHILE STILL ROLLING OR I WOULD HAVE BEEN HIT.

Mileage: 32,000

WHILE DRIVING/TURNING MY CAR SEEMS TO HALT AND MAKE A GRUNTING/RUBBING NOISE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES WHO SAYS THERE IS NOT A PROBLEM. HOWEVER, THEY HAVE HAD ME REPLACE MY BRAKES PADS AND ROTORS TWICE IN THE LAST 10 MONTHS. SOMETHING IS WRONG AND I BELIEVE THAT WHATEVER THE PROBLEM IS CONTINUES TO DAMAGE MY BRAKE PADS AND ROTORS.

Mileage: 38,000

ON JULY 22, 2017, I TRIED TO START MY CAR AND IT WOULDN'T START. I CALLED A TOW TRUCK COMPANY AND THEY TRIED TO CHARGE THE VEHICLE TO NO AVAIL. THEY TOWED THE VEHICLE TO KENDALL DODGE CHRYSLER AND JEEP. THE VEHICLE SAT AT THE DEALER FOR OVER 8 DAYS. WHEN I RECEIVED THE VEHICLE BACK IT STILL HAD ELECTRICAL ISSUE. I TOOK THE VEHICLE BACK IN AND THEY REPAIRED THE ELECTRICAL ISSUES AGAIN. IN FEBRUARY OF THIS YEAR THE WHILE I WAS DRIVING WITH MY FOUR KIDS IN THE CAR (2 OF WHICH ARE UNDER THE AGE OF 3) THE ANTILOCK BRAKE LIGHT TURNED ON AND THE CAR STOPPED ON ITS OWN. AFTER ACCELERATOR WAS TOUGH TO TOUCH. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE CAR WAS NO LONGER UNDER WARRANTY AND I WILL HAVE TO PAY FOR THE REPAIRS. I CALLED DODGE DIRECTLY AND THEY CALLED THE DEALER AND THE TOLD THEM TO REPAIR THE CAR. THE DEALER STILL GAVE ME A HARD TIME AND WOULD NOT GIVE ME A RENTAL CAR. THEY MADE ME CALL DODGE AGAIN AND HAVE THEM AUTHORIZE A RENTAL. THE CAR IS NOW GIVING ME ELECTRICAL ISSUES AGAIN ALONG WITH THE ANTILOCK BRAKE LIGHT TURNING ON SPORADICALLY AND WHEN I CALLED DODGE DIRECTLY THEY TOLD ME THEY ARE GOING TO SEND A TECH TO CHECK THE VEHICLE OUT. IF THEY CAN RECREATE THE PROBLEM THEN I WOULD HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN. I CAN NOT WAIT FOR THE ANTILOCK BRAKES TO LOCK UP AGAIN WITH MY KIDS IN THE CAR. THE VEHICLE CLEARLY HAS A RECURRING ELECTRICAL ISSUE THAT CAN NOT BE FIXED. THIS VEHICLE IS A DANGER TO ME AND MY FAMILY IT IS A TIME BOMB WAITING TO EXPLODE WITH THE ANTILOCK BRAKE LOCKING UP WHILE I'M DRIVING OR EVEN PARKED IN MY DRIVEWAY. I CONTACTED DODGE AND EXPRESSED MY ISSUES WITH THIS CAR BEING A LEMON AND THEY WANT ME TO CONTINUE TO TRY TO FIX THE PROBLEM AND CONTINUE TO ENDANGER MY LIFE AND MY KIDS LIFE.

Mileage: 40,000

I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CODE WAS FOR THE CATALICK CONVERTER NOT FUNCTIONING. THE LAST ISSUE HAPPENED YESTERDAY AND WHENI WAS DRIVING MY CAR DECIDED TO DECELERATE FOR NO REASON. I WAS LUCK I WAS ON A FARM MARKET ROAD AND NOT A MAJOR HIGHWAY. I HAVE CHECKED FOR RECALLS ON MY VEHOCLE VIA VIN NUMBER. HOWEVER MY SPECIFIC VIN IS NOT LISTED, BUT I AM EXPERIENCING SOME OF THE SAME PROBLEMS THAT ARE ASSOCIATED WITH THE RECALLS. THE DEALERSHIP WILL NOT HELP BECAUSE MY VEHICLE IS NOT LISTED IN THE RECALL LIST. I FEAR THAT I AM GOING TO GET IN A WRECK BEFORE THIS COMPANY RECALLS ALL OF ITS DEFECTIVE VEHICLES!

Mileage: 61,000

I WAS DRIVING 65 MPH IN A MIDDLE LANE ON THE FREEWAY WHEN MY ENGINE SUDDENLY STALLED OUT. I LOST THE ABILITY TO STEER OR BRAKE, AND MY VEHICLE QUICKLY LOST SPEED. I BARELY MANAGED TO GET TO THE SIDE OF THE FREEWAY BEFORE IT COMPLETELY STOPPED. I CALLED MY HUSBAND TO COME GET ME, AND HE MANAGED TO RESTART IT AND DROVE IT HOME WHILE I FOLLOWED IN OUR TRUCK. ABOUT 5 MILES DOWN THE ROAD, THE ENGINE STALLED OUT ON HIM. WE TOOK IT TO THE DODGE DEALERSHIP, AND THE MECHANIC WHO TOOK IT FOR A TEST DRIVE FREAKED OUT WHEN THE PROBLEM HAPPENED TO HIM WITH MY HUSBAND IN THE PASSENGER SEAT. HOWEVER, THEY FOUND NOTHING WRONG WITH THE VEHICLE AND REFUSE REPLACE ANY OF THE RECALLED PARTS FROM 2016 DODGE JOURNEY'S RELATING TO THE ENGINE STALLING OUT BECAUSE THEY INSIST MY CAR WAS MANUFACTURED A COUPLES OF WEEKS BEFORE THE RECALL GOES INTO EFFECT. MY CONCERN IS FOR MY THREE TODDLERS WHO WERE SITTING IN THE BACK SEAT AND NEARLY GOT KILLED. I HAVE CALLED DODGE REPEATEDLY ABOUT THIS, BUT THEY HAVEN'T FIXED IT YET OR GIVEN ME A REASON WHY MY ONE YEAR OLD CAR IS SO DANGEROUS.

Mileage: 12,000

TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.

Mileage: 20,203

I WAS DRIVING ON THE HIGHWAY, AT ABOUT 60MPH, WAS SLOWLY THE CAR DOWN BECAUSE I WAS GOING TO BE MAKING A RIGHT TURN. OUT OF NOWHERE MY STEERING WHEEL STARTED TO LOCK UP, AS DID THE BRAKES. I HAD NO CONTROL OF MY CAR. MY CAR CAME TO A STOP BY ITSELF AND I DID NOT HAVE CONTROL OF IT AGAIN UNTIL I TURNED IT OFF AND RESTARTED IT. I WAS ALMOST IN A VERY SERIOUS ACCIDENT

Mileage: 13,000

BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS AND HIGHWAY. THE LIGHTS FLICKER WHEN IN PARK.

Mileage: 1,000

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTECTED. FURTHERMORE, I HAVE NEVER RECEIVED ANY WARNING LIGHTS THAT THE AIRBAGS WERE NOT FUNCTIONING AND HAVE NO IDEA HOW LONG THE AIRBAGS HAVE NOT BEEN FUNCTIONING. DURING A GOOGLE SEARCH, I DISCOVERED THAT SEVERAL OLDER DODGE VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUE, YET DODGE REFUSES TO ACKNOWLEDGE THE DESIGN FLAW. THE WIRES UNDER THE PASSENGER SEAT SUPPOSEDLY DO NOT AFFECT THE ABS AND TRACTION CONTROL, BUT I BELIEVE IT IS SUSPECT THAT THESE ISSUE OCCURRED AT THE SAME TIME (AND COMPLAINTS ON OTHER DODGE VEHICLES HAVE INDICATED THAT MOVEMENT OF THE SEATS DISLODGED THE WIRES AND TURNED OFF ABS AND AIRBAGS). THE DEALERSHIP WANTS 300 DOLLARS TO FIX THE WIRES, BUT OFFERS NO WAY OF PREVENTING THE PROBLEM FROM REOCCURRING. I HAVE ALSO FOUND THREE SAFETY RECALLS ON THIS MODEL THAT NEITHER DODGE OR THEIR SERVICES PROVIDERS HAVE NEVER INFORMED ME OF! I BELIEVE THIS MODEL NEEDS TO BE CLOSELY INSPECTED, AS IT ALREADY HAS THREE SAFETY RECALLS IN LESS THAN A YEAR (NOT INCLUDING THIS ISSUE). I DO NOT HAVE PICTURES, BUT THE DEALERSHIP DOES.

Mileage: 20,000

THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE. THE CAR WOULD LOSE STEERING FUNCTIONALITY ALONG WITH BRAKING CAPACITY AND HAS BECOME HAZARDOUS WHILE DRIVING. ON NOVEMBER, 26TH, 2015, AN ACCIDENT OCCURRED DUE TO THE MALFUNCTION OF THIS VEHICLE. AT THIS TIME, THE PARTS TO REPLACE THE MALFUNCTIONED PARTS WERE NOT AVAILABLE. I HAVE RECEIVED 2 RECALL NOTICES FOR MY BRAND NEW TRUCK. MY 2 YEAR OLD DAUGHTER AND I WERE INJURED IN THIS ACCIDENT. *TR

I BOUGHT THIS CAR WITH 11 MILES ON IT . A COUPLE WEEKS AGO I WAS GOING ABOUT 30 MPH AND I STOPPED AT A 4 WAY STOP . I DID A COMPLETE STOP THE ENGINE TURNED OFF THE STEERING WHEEL LOCKED AND I WAS STUCK IN THE INTERSECTION LUCKILY I DIDN'T GET HIT . I HAD TO PUT IT BACK IN PARK AND IT TURNED ON . SCARY SITUATION . TODAY I ATTENPTED TO TURN ON THE IGNITION AND IT JUST TURNED AND TURNED FOR 30 SECONDS AND CAR DIDN'T START. I TURNED IT OFF AND TRIED AGAIN THE CAR STARTED BUT CHECK ENGINE LIGHT IS ON STILL DON'T KNOW WHAT'S WRONG WILL TAKE TO DEALER ASAP

VEHICLE STALLS RANDOMLY WHILE DECELLERATING, BRAKING, STOPPED OR DRIVING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL (A/C. RADIO, GAUGES, ETC.) BUT BRAKING AND STEERING BECOME DIFFICULT. YOU MUST COME TO A STOP, PARK AND RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, TWICE TO MYSELF AND ONCE TO MY WIFE. TWO DEALERSHIPS HAVE FOUND NO ISSUE SO NOTHING CAN BE DONE. I AM AT THE END OF MY OPTIONS AND FEAR FOR THE SAFETY OF MY FAMILY. PLEASE ADVISE ME OF MY OPTIONS BEFORE ONE OF US IS HURT OR WORSE.

Mileage: 4,200

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588743. AND TEMPE DODGE TOOK AGAIN FOR OVER A WEEK AND THEY WERE NOT ABLE TO FIND THE ROOT CAUSE. THEY WANT TO GIVE ME THE CAR BACK AND I AM AFRAID ABOUT MY FAMILY SAFETY AND PEOPLE AND CARS IN THE STREET. I CONTACTED DODGE AGAIN AND THE CASE MANAGER NAME IS [XXX] . SHE SAID THERE NOTHING SHE CAN DO AND SHE WANTS TO CLOSE THE CASE. THEY DO NOT CARE AND THEY WANT TO GIVE THE CAR BACK TO ME KNOWINGLY THAT THE CAR COULD HAVE AN ACCIDENT AGAIN IF THE ENGINE SHUTS OFF AND THE CAR FAIL TO BRAKE AND STEER. WHAT HAPPEN IS WHEN DRIVING, SOMETIMES "3 TIMES" WHEN BRAKE "2 TIMES" OR WHEN SLOWING WHILE RUNNING "1 TIME" THE ENGINE SHUTS OFF AND THE IGNITION BUTTON STILL SHOWS RUN AND AC IS STILL WORKING ON THE BATTERY. WHEN ENGINE SHUTS OFF NO BRAKES SO CAR KEEPS MOVING AND STEERING IS VERY HARD TO CONTROL BECAUSE OF LOSS OF POWER. IT IS LIFE THREATENING AND COULD CAUSE DEATH TO PEDESTRIANS AND OR PASSENGERS. PLEASE HELP, I DO NOT WANT MY FAMILY TO GET INJURED OR DIE AND I DO NOT WANT PEOPLE IN THE STREET TO GET INJURED OR DIE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5,850