2016 DODGE JOURNEY Steering Problems

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle. The contact stated that the fluid was possibly power steering fluid. The contact was on the way to work, and while the vehicle was in reverse(R), there was an abnormally loud sound coming from the steering wheel. The contact stopped at an auto specialty store, and when the contact checked the power steering fluid reservoir, the reservoir was empty. The contact refilled the power steering fluid reservoir. The contact stated that later in the day the contact checked the power steering fluid reservoir was checked and was empty. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. There was abnormal sound coming from the steering wheel, and extra effort was needed to turn the steering wheel. Upon investigation, the contact related the failure to NHTSA Campaign Number: 16V273000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. The vehicle was towed to a certified independent mechanic, where it was diagnosed with power steering failure. The mechanic performed unknown repairs on the vehicle; however, the failure recurred while driving approximately 40 MPH. The contact was able to drive to the residence. The vehicle was taken back to the independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 16V273000(Steering). A case was filed, and the manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the front driver's seat independently moved up and down. In addition, the steering wheel independently moved up and down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.

While I was driving, my car unexpectedly lost power and the engine shut off while I was making a left hand turn. There was no warning. The steering wheel became very hard to maneuver and the car coasted through the turn. I was almost hit by incoming Traffic. Once the car came to a complete stop, I was able to put it in park and restart it after attempting twice. The first time, it sputtered. It has not been confirmed by a dealer and it has not been inspected by anyone. There were no warning lights prior to it shutting off. The radio never stopped working on either. It happens when the air is running

The car kept stalling while driving. We had it for 2 weeks and all the sencers went bad and it over heated. Had to leave it on the side of the road and it got towed by highway patrol.Also rewend the battery. Now we are stuck without a ride.i looked up the recalls it said they were repaired but I don't think that's true.

My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.

When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.

When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.

BALLBARING AND STIRING PROBLOME..

Mileage: 67,070

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR.

Mileage: 130,000

VEHICLE WAS STATIONARY IN DRIVE WAY. STARTED THE VEHICLE (VERY COLD OUTSIDE), POWER STEERING FLUID STARTING POURING OUT THE BOTTOM OF THE CAR AND THE CAR IS VERY HARD TO STEER. TOOK IT TO THE SHOP AND THEY SAID IT WAS SOMETHING WITH THE POWER STEERING POWER ASSIST HOSE.

Mileage: 48,000

THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.

Mileage: 27,000

WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.

Mileage: 64,800

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING 25 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, THE POWER STEERING SEIZED, AND THE BRAKES STOPPED WORKING. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND IT ROLLED TO A STOP. THE VEHICLE WAS TOWED TO FRED MARTIN SUPERSTORE (3195 BARBER RD, BARBERTON, OH 44203, (330) 753-4444) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,194. *BF CONSUMER STATED THERE ARE RECALLS ON OTHER 2016 DODGE JOURNEYS FOR PROBLEMS WITH THE CRANKSHAFT SENSOR. I THINK THEY NEED TO INCLUDE OTHER MODELS. *JB

Mileage: 42,194

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED BY CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850). THE DEALER INDICATED THAT THEY MADE A PROVISION OF SERVICING THE VEHICLE FOR A MANUFACTURER SERVICE CAMPAIGN REGARDING THE SUSPENSION, AND THEY REPLACED THE LOWER CONTROL ARM. THE REPAIR FAILED TO PROVIDE A SOLUTION; THEREFORE, THE DEALER STATED THAT THE STEERING BOOT MAY BE FAULTY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AND THE SUSPENSION WAS VERY UNSTABLE WHEN DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN THREE, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK

Mileage: 36,500

THE CAR WAS IN MOTION ON A CITY STREET THE FIRST TIME THE ENGINE JUST TURNED OFF THEN WE WHERE ON THE HIGHWAY WITH BIG RIGS BEHIND AND ON SIDES WHEN ENGINE JUST SUDDENLY SHUT OFF IT WAS MY HUSBAND DRIVING THE FIRST TIME ANDWE HAD OUR KIDS IN THE BACK AND A FRIEND ALSO IT WAS A VERY FRIGHTENING EXPERIENCE I TOLD MY HUBAND DONT PANIC PUSH THE STARTER BUTTON TO TURN OFF THE CAR BECAUSE U COULDN'T GIVE IT GAS BECAUSE ENGINE WAS OFF BUT CAR STILL ON IN GEAR THEN THANKFULLY THE FIRST TIME WE IT WAS NOT BUSY AT THE TIME WE MY HUSBAND PUSHED THE START BUTTON AND CAR WAS IN OFF MODE AND THEN WAITED A FEW MINUTES BEFORE TURNING CAR BACK ON BY PRESSING THE STARTER BUTTON AND THEN WE PROCEEDED TO ENTER THE HIGHWAY AND ABOUT TWO MILES DOWN YOU FEEL A PULL AND THE ENGINE TURNED OFF AGAIN AT SPEED FROM 75 TO QUICK DECREASE IN SPEED HE VEERED OFF TO THE SHOULDER WITH CARS AND BIG RIGS AROUND US TO THE SHOULDER AND PUSHED THE IGNITION BUTTON TO THE OFF POSITION AND WAITED A FEW MINS PRAYED AND THE CAR STARTED AFTER PUSHING THE IGNITION BUTTON TOOK IT TO THE DEALER THE NEXT DAY AS THAT WAS NIGHT AND IT TOOK A DAY FOR THE DEALERSHIP TO SAY THE CAR WAS FINE IT MIGHT BE..EXACT WORDS THE ENGINE CRANK SHAFT BUT IT WAS WORKING FINE FOR THE TECHS SO IT WAS AT MY CHOICE TO HAVE IT CHANGED OR NOT. IT SEEMED TO BE WORKING FINE. THE ENGINE LIGHT THAT HAD TURNED ON AFTER THE ENGINE SHUT OFF WAS OFF SO I DECIDED IT WAS JUST A GLITCH AND CAR WAS OK. HERE I AM 2 WEEKS LATER AND THE CAR KEEPS DOING THE SAME THIBG ON THE HIGHWAY AND STREET IT IS AWEFUL, I HAVE A ALL POWER TRAIN WARRANTEE AND THE DEALERSHIP SAYS THE ENGINE CRANKSHAFT IS NOT A PART COVERED BY WARRANTEE PLEASE HELP OTHERS NOT GET SERIOUSLY INJURED OR EVEN DIE FROM A CRASH DUE TO THIS NOT TO DETECTABLE DEFECT.

Mileage: 78,521

WHILE DRIVING ON COUNTY ROAD I CAME TO SHARP CURVE WITH AN INCLINE. AS I ENTERED THE CURVE THE POWER STEERING STOPPED WORKING, BRAKES WERE VERY HARD TO DEPRESS AND THE VEHICLE CAME TO A STOP AND WOULD NOT ACCELERATE, THE ENGINE WAS STILL RUNNING. I WAS ABLE TO SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WORKED AS NORMAL.

Mileage: 50,000

LITTLE OVER 30K MILES. ABOUT 47 MPH ON A 45 HIGHWAY AND NEEDED TO VEER RIGHT. I HAD MY MUSIC TURNED UP AND INSTEAD OF BREAKING I ALLOWED THE CAR TO COAST SO THE SPEED WOULD DROP BEFORE MY TURN I NEEDED TO MAKE. . WHEN I DROPPED TO A SPEED I WAS HAPPY WITH, THEN I START BREAKING AND THATS WHEN I REALIZED THE CAR HAD CUT OFF, THE STEERING WHEEL LOCKED UP, AND THE BRAKES BECAME TOUGHER TO PUSH. IT WAS A BUSY HIGHWAY AND A JUST AS BUSY RIGHT TURN THAT I WAS TRYING TO MAKE. I HAD TO THROW THE CAR IN NEUTRAL TO RESTART WHILE STILL ROLLING OR I WOULD HAVE BEEN HIT.

Mileage: 32,000

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTER, 7720 BETH-BATH PIKE BATH, PA, (610) 837-9303) WAS NOTIFIED OF THE FAILURE, AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TT *JS

Mileage: 61,000

DRIVING MY DAUGHTER TO SCHOOL THIS MORNING, SLOWED FROM 25 MPH FOR UPCOMING STOP SIGN. LOST ALL POWER AND STEERING. ALL ELECTRICAL COMPONENTS IN THE VEHICLE WERE BLANK. SEEMED A BIT DIFFICULT TO STOP BUT NOT SURE IF THAT WAS A BRAKE ISSUE. STORED VEHICLE. PUT IT IN PARK. LIGHTS ON COMPONENTS CAME BACK ON IMMEDIATELY AND BUTTON START INDICATOR STILL LIT IN RUN POSITION. STEPPED ON BRAKES AND PUSHED THE BUTTON AND THE VEHICLE STARTED FINE. NO ISSUES ON RETURN HOME. ALMOST EXACTLY 2 HOURS LATER TRIED TO TAKE MY SON TO SCHOOL. HIT UNLOCK BUTTON ON KEYS, NO RESPONSE. TRIED MULTIPLE TONNES AND ANY/ALL BUTTONS- NO RESPONSE. USED "VALET" KEY TO UNLOCK DOOR. NO COMPONENT LIGHTS OR INDICATORS CAME ON. LEFT THE DRIVERS DOOR OPEN, OPENED HOOD, LOOKED AROUND, NO OBVIOUS PROBLEMS. SHOOK BATTERY CABLES- ALL TIGHT. CLOSED HOOD HAZARD LIGHTS STARTED FLASHING. GOT IN AND PRESSED ON THE BRAKES, PUSHED START BUTTON AND VEHICLE STARTED. DID NOT DRIVE IT AT THAT TIME. BARELY 2 HOURS LATER I STARTED THE VEHICLE TOO DRIVE TO WORK. LET IT WARM UP FOR ABOUT 3 MINUTES, THEN TOOK CITY STREETS. ABOUT 1 MILE INTO THE DRIVE I STOPPED FOR A RED LIGHT. VEHICLE AGAIN LOST ALL POWER, NO LIGHTS ON COMPONENTS, NOTHING. HAD A VEHICLE COMING UP BEHIND ME SO QUICKLY PUT IT IN PARK AND RESTARTED THE VEHICLE. OIL INDICATOR LIGHT CAME ON. LOOKED AT VEHICLE INFO AND TEMPS WERE ALL WITHIN MID-RANGE. GOT TO WORK (APPROXIMATELY 1 MORE MILE AWAY) AND TURNED VEHICLE OFF. I HAVE STARTED IT ON EACH BREAK (EVERY 2-3 HOURS) AND NONE OIL LIGHT IS ON AND NO OTHER ISSUES HAVE OCCURRED. I BOUGHT THIS VEHICLE ON JANUARY 5TH, HAVE DRIVEN IT PRACTICALLY EVERY DAY, PUT ALMOST 400 MILES ON IT (NOW AT 14,807) AND NO ISSUES UNTIL TODAY. SCARED TO DRIVE IT NOW BUT MUST GET TO WORK TO PAY FOR IT!

Mileage: 14,800

I WAS DRIVING 65 MPH IN A MIDDLE LANE ON THE FREEWAY WHEN MY ENGINE SUDDENLY STALLED OUT. I LOST THE ABILITY TO STEER OR BRAKE, AND MY VEHICLE QUICKLY LOST SPEED. I BARELY MANAGED TO GET TO THE SIDE OF THE FREEWAY BEFORE IT COMPLETELY STOPPED. I CALLED MY HUSBAND TO COME GET ME, AND HE MANAGED TO RESTART IT AND DROVE IT HOME WHILE I FOLLOWED IN OUR TRUCK. ABOUT 5 MILES DOWN THE ROAD, THE ENGINE STALLED OUT ON HIM. WE TOOK IT TO THE DODGE DEALERSHIP, AND THE MECHANIC WHO TOOK IT FOR A TEST DRIVE FREAKED OUT WHEN THE PROBLEM HAPPENED TO HIM WITH MY HUSBAND IN THE PASSENGER SEAT. HOWEVER, THEY FOUND NOTHING WRONG WITH THE VEHICLE AND REFUSE REPLACE ANY OF THE RECALLED PARTS FROM 2016 DODGE JOURNEY'S RELATING TO THE ENGINE STALLING OUT BECAUSE THEY INSIST MY CAR WAS MANUFACTURED A COUPLES OF WEEKS BEFORE THE RECALL GOES INTO EFFECT. MY CONCERN IS FOR MY THREE TODDLERS WHO WERE SITTING IN THE BACK SEAT AND NEARLY GOT KILLED. I HAVE CALLED DODGE REPEATEDLY ABOUT THIS, BUT THEY HAVEN'T FIXED IT YET OR GIVEN ME A REASON WHY MY ONE YEAR OLD CAR IS SO DANGEROUS.

Mileage: 12,000

WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.

Mileage: 21,000

I WAS DRIVING ON THE HIGHWAY, AT ABOUT 60MPH, WAS SLOWLY THE CAR DOWN BECAUSE I WAS GOING TO BE MAKING A RIGHT TURN. OUT OF NOWHERE MY STEERING WHEEL STARTED TO LOCK UP, AS DID THE BRAKES. I HAD NO CONTROL OF MY CAR. MY CAR CAME TO A STOP BY ITSELF AND I DID NOT HAVE CONTROL OF IT AGAIN UNTIL I TURNED IT OFF AND RESTARTED IT. I WAS ALMOST IN A VERY SERIOUS ACCIDENT

Mileage: 13,000

THIS IS THE SECOND TIME MY CAR HAS LOST ENGINE POWER, ALONG WITH POWER STEERING AND BREAKS. I PULLED UP TO A LIGHT AND STOPPED TO TURN RIGHT. I WAS ON A BUSY SURFACE STREET. AS I TRIED TO TURN AND ACCELERATE I FOUND THE POWER STEERING WAS GONE AND THAT THE CAR WAS ROLLING. ALL THE CAR ELECTRICAL I.E. MUSIC , LIGHTS WERE ON BUT THE ENGINE WAS DEAD. I HIT THE POWER BUTTON AND THE CAR STARTED AGAIN. I WILL TAKE THIS CAR INTO DODGE AGAIN BUT I SUSPECT THAT THEY WILL TELL ME THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND SEND ME HOME WITH IT. THIS HAPPENED LAST YEAR ALSO AND THERE HAS BEEN NO RESOLUTION.

Mileage: 23,219

WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT WHILE TRYING TO PARK IT MAKES A WHINING NOISE

Mileage: 16,300

THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE. THE CAR WOULD LOSE STEERING FUNCTIONALITY ALONG WITH BRAKING CAPACITY AND HAS BECOME HAZARDOUS WHILE DRIVING. ON NOVEMBER, 26TH, 2015, AN ACCIDENT OCCURRED DUE TO THE MALFUNCTION OF THIS VEHICLE. AT THIS TIME, THE PARTS TO REPLACE THE MALFUNCTIONED PARTS WERE NOT AVAILABLE. I HAVE RECEIVED 2 RECALL NOTICES FOR MY BRAND NEW TRUCK. MY 2 YEAR OLD DAUGHTER AND I WERE INJURED IN THIS ACCIDENT. *TR

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

THE CAR STALLED OUT WITH NO WARNING ON THE HIGHWAY. LUCKILY I WAS GOING SLOW BECAUSE I WAS GOING ON AN OFF RAMP TO GET ONTO THE HIGHWAY. THE CAR SIEZED UP COMPLETELY I HAD NO CONTROL I BARELY WAS ABLE TO LIMP IT INTO A PARKING LOT. I WAS LUCKY. THE CAR RESTARTED WITH NO PROBLEMS AFTER THAT. I TOOK IT TO THE DEALER AND THEY SPENT 3 FULL DAYS DIAGNOSING THE PROBLEM. THEY FOUND NOTHING. I LOOKED ONLINE AND THERE ARE SIMILIAR COMPLAINTS ABOUT THIS VEHICLE. AND THE SAME THING IS SAID OVER AND OVER AGAIN.........NOTHING IS KNOWN ABOUT THE PROBLEM THUS NOTHING CAN BE DONE ABOUT THE PROBLEM. MEANWHILE I AM STUCK DRIVING A CAR THAT COULD AT ANY TIME DO THE SAME THING AGAIN. IT IS LIKE PLAYING RUSSIAN ROULETTE. I DO NOT WANT TO DRIVE THIS CAR AGAIN I DO NOT WANT THIS CAR ANYMORE.

Mileage: 19,800

I BOUGHT THIS CAR WITH 11 MILES ON IT . A COUPLE WEEKS AGO I WAS GOING ABOUT 30 MPH AND I STOPPED AT A 4 WAY STOP . I DID A COMPLETE STOP THE ENGINE TURNED OFF THE STEERING WHEEL LOCKED AND I WAS STUCK IN THE INTERSECTION LUCKILY I DIDN'T GET HIT . I HAD TO PUT IT BACK IN PARK AND IT TURNED ON . SCARY SITUATION . TODAY I ATTENPTED TO TURN ON THE IGNITION AND IT JUST TURNED AND TURNED FOR 30 SECONDS AND CAR DIDN'T START. I TURNED IT OFF AND TRIED AGAIN THE CAR STARTED BUT CHECK ENGINE LIGHT IS ON STILL DON'T KNOW WHAT'S WRONG WILL TAKE TO DEALER ASAP

VEHICLE STALLS RANDOMLY WHILE DECELLERATING, BRAKING, STOPPED OR DRIVING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL (A/C. RADIO, GAUGES, ETC.) BUT BRAKING AND STEERING BECOME DIFFICULT. YOU MUST COME TO A STOP, PARK AND RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, TWICE TO MYSELF AND ONCE TO MY WIFE. TWO DEALERSHIPS HAVE FOUND NO ISSUE SO NOTHING CAN BE DONE. I AM AT THE END OF MY OPTIONS AND FEAR FOR THE SAFETY OF MY FAMILY. PLEASE ADVISE ME OF MY OPTIONS BEFORE ONE OF US IS HURT OR WORSE.

Mileage: 4,200

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588743. AND TEMPE DODGE TOOK AGAIN FOR OVER A WEEK AND THEY WERE NOT ABLE TO FIND THE ROOT CAUSE. THEY WANT TO GIVE ME THE CAR BACK AND I AM AFRAID ABOUT MY FAMILY SAFETY AND PEOPLE AND CARS IN THE STREET. I CONTACTED DODGE AGAIN AND THE CASE MANAGER NAME IS [XXX] . SHE SAID THERE NOTHING SHE CAN DO AND SHE WANTS TO CLOSE THE CASE. THEY DO NOT CARE AND THEY WANT TO GIVE THE CAR BACK TO ME KNOWINGLY THAT THE CAR COULD HAVE AN ACCIDENT AGAIN IF THE ENGINE SHUTS OFF AND THE CAR FAIL TO BRAKE AND STEER. WHAT HAPPEN IS WHEN DRIVING, SOMETIMES "3 TIMES" WHEN BRAKE "2 TIMES" OR WHEN SLOWING WHILE RUNNING "1 TIME" THE ENGINE SHUTS OFF AND THE IGNITION BUTTON STILL SHOWS RUN AND AC IS STILL WORKING ON THE BATTERY. WHEN ENGINE SHUTS OFF NO BRAKES SO CAR KEEPS MOVING AND STEERING IS VERY HARD TO CONTROL BECAUSE OF LOSS OF POWER. IT IS LIFE THREATENING AND COULD CAUSE DEATH TO PEDESTRIANS AND OR PASSENGERS. PLEASE HELP, I DO NOT WANT MY FAMILY TO GET INJURED OR DIE AND I DO NOT WANT PEOPLE IN THE STREET TO GET INJURED OR DIE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5,850

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

Mileage: 4,000