2017 DODGE JOURNEY Air Bags Problems

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.

Mileage: 138,718

Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt

The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.

The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

Mileage: 135,000

In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.

Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.

Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

I have been getting airbag alert on dashboard since car was purchased in 2017…would go away and come back on here and there. The headrest in passenger side deployed while driving!!! Ridiculous!

Light has been illuminating every few days, it will ding when it comes on then stay lit for several days. Not sure if the wiring under my passenger seat is loose or whats going on.

The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle. The contact stated that the vehicle had never been involved in a crash. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

My airbag warning light keeps going off and there is no issue with the airbaga nor has the vehicle been in an accident.

The contact owned a 2017 Dodge Journey. The contact stated while driving 20 mph, when she rear-ended another vehicle. The air bags did not deploy. The contact stated she hit the steering wheel due to the impact and had chest pains later that night and the following day sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. A dealer was not contacted. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

THIS IS THE SECOND DODGE JOURNEY NOW THAT I HAVE OWNED AND BOTH OF THEM HAVE ELECTRICAL PROBLEMS WITH THE BACK TAIL LIGHTS AS WELL AS THE REAR WINDSHIELD WIPERS LEFT TAIL LIGHT AND BOTH OF MY VEHICLES. ALSO WITH MY SECOND DODGE JOURNEY WITH BOTH OF THE CARS I HAVE TRANSMISSION PROBLEMS AS WELL AND I ALSO HAVE AIRBAG WARNING ALWAYS GOING OFF OF MY CARD WHEN I MAKE TURNS. SO WHAT THE TRANSMISSION IT SPIDERS AS YOU ARE DRIVING I HAVE TAKEN IT TO A DEALERSHIP AND IT SAID THAT THERE IS THREE RECALLS BUT FOR SOME REASON ON YOUR WEBSITE IT SHOWS NO RECALLS ALSO WHAT THE WINDSHIELD WIPERS IN THE REAR ONLY I PUT IT AT MY CAR IN REVERSE AND ALL SUDDEN THEY TURN ON BY THEMSELVES AND THEY'LL STAY ON AND DON'T WANT TO TURN OFF UNTIL IT FEELS LIKE TURNING OFF BUT MY LEFT TAIL LIGHT DOES NOT WORK AT ALL I'VE HAD THE VEHICLE NOW FOR TWO YEARS AND I'VE HAD TO SWITCH ABOUT 12 LIGHTS AND NOW TO WHERE NONE WILL NOT WORK AT ALL AND FOR THE AIRBAG WARNING SYSTEM NO ONE WILL BE SITTING IN MY PASSENGER SEAT AND WHEN I'M MAKING A TURN ALL OF SUDDEN MY AIRBAG ALARM WILL BE GOING OFF.

FIANC LEANING ON SEAT FROM MIDDLE ROW AND DRIVER SEAT HEADREST DEPLOYED AND SEPARATED, WHILE VEHICLE WAS IN PARK

Mileage: 56,750

OTHER DRIVER RAN RED LIGHT CAUSING ME TO HIT THEM AT AN INTERSECTION. I WAS TRAVELING 40MPH. MY AIR BAGS DID NOT DEPLOY. FRONT OF MY VEHICLE WAS TOTALED.*DT*DT*JB*JB

Mileage: 67,000

AIR BAG LIGHT COMES ON AND STAYS ON FOR A FEW DAYS. AFTER A FEW DAYS THE LIGHT DOESN'T COME ON AND IT THEN IT COME BACK ON. WHEN IT DOES LIGHT UP IT DINGS. THE A/C AUTOMATICALLY TURNS ON AFTER I TURN IT OFF AND THE TOUCHSCREEN STARTS TO FLICKER WHEN THAT HAPPENS. THIS HAS BEEN OCCURRING SINCE 2/18/2020

THE CONTACT OWNS A 2017 DODGE JOURNEY GT. STATED 500 MILES OUT OF 36,000 MILE WARRANTY THE AIRBAG LIGHT CAME ON. WHEN CHECKED BY A MECHANIC IT HAD THE FOLLOWING ERROR CODE, B1C29, LEFT SIDE SEAT THORAX SQUIB 1 CIRCUIT OPEN. CHRYSLER IS REFUSING TO REPAIR AS A SAFETY ISSUE. THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING. A WIRE UNDER THE DRIVERS SEAT HAD BECOME DISCONNECTED *DT*TP

Mileage: 36,500

THE AIRBAG LIGHT CONTINUES TO COME ON WHILE DRIVING OR ONCE THE CAR IS STARTED. IT WILL STAY ON FOR A FEW DAYS AND THEN GO OFF. WHEN IT COMES ON WHILE THE CAR IS DRIVING IT WILL DING AND STAY ON FOR DAYS. THE AIR CONDITIONER/ HEATER JUMPS ON AND OFF WHILE DRIVING. IT WILL BE OFF AND AUTOMATICALLY JUMP ON. I WILL TURN IT OFF AND THEN IT WILL JUMP ON AGAIN. THESE ISSUES WERE "FIXED" BY A DODGE DEALERSHIP IN MAY AND ARE STILL REOCCURRING.

THERE BAG LIGHT HAS COME ON AT ABOUT 35,000 MILES AND HAS NOT WENT OFF. THE A/C AND HEAT KEEPS COMING ON WHENEVER IT WANTS NO MATTER HOW MANY TIMES I TURN IT OFF I HAVE WENT UP TO DODGE MULTIPLE TIMES AND NOTHING HAS HAPPENED AS I AM OVER THE 30,000 MILES AND TO BE CHARGED 200 JUST TO SEE WHAT THE PROBLEM IS AND THEN CHARGE ME EVEN TO FIX IT IS RIDICULOUS. THE AIRBAG LIGHT CAME ON WHILE I WAS DRIVING AND I PULLED OVER AND TURNED THE CAR AND TURNED IT BACK ON AND IT WAS STILL ON

Mileage: 35,000

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGERON AUTO CHRYSLER DODGE JEEP RAM (LOCATED AT 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

MY TRACTION LIGHT AND ABS LIGHT IS ON AND THE CRUISE CONTROL WILL NOT WORK. ALSO THE AIRBAG LIGHT IS ON. THE MECHANIC CHECKED THE CODES BUT NOTHING IS SHOWING UP.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS

Mileage: 80,000

CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.

Mileage: 5,000

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.

Mileage: 13,696

ONE MONTH AFTER PURCHASING THE 2017 DODGE JOURNEY THE AIRBAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. TOOK THE VEHICLE TO A CERTIFIED DODGE DEALER AND THEY INFORMED US THAT THE AIRBAG WIREING HARNESS LOCATED UNDER THE DRIVERS FRONT SEAT WAS FAULTY. THE TOLD US THE AIRVAGWIREING HARNESS IS NOT COVERED UNDER ANY WARRANTY AND THAT THE NEW REPLACEMENT AIRBAG WIREING HARNESS WOULD COST AROUND $800. THE AIRBAG LIGHT STILL GOES ON & OFF RANDOMLY WHILE THE VEHICLE IS BEING DRIVEN. IT DOESN'T MATTER IF IT IS BEING DRIVEN STRAIGHT OR ON CURVES OR TURNING. IT JUST RANDOMLY COMES ON WHEN THE VEHICLE IS BEING DRIVEN.

Mileage: 37,000

I WAS DRIVING STRAIGHT WHEN THE VEHICLE 2 CARS AHEAD OF ME SLAMMED ON THEIR BRAKES AT A GREEN LIGHT. I REAR ENDED THE CAR IN FRONT OF ME GOING APPROXIMATELY 45MPH HEAD ON, CAUSING MAJOR FRONT END DAMAGE. NEITHER OF THE FRONT AIRBAGS DEPLOYED. THE CAR WAS TOTALED.

Mileage: 10,000

HEAD ON COLLISION. AIR BAGS DID NOT DEPLOY. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS DIAGNOSED WITH MOTOR VEHICLE COLLISION, INITIAL ENCOUNTER CONTUSION OF CHEST WALL, UNSPECIFIED LATERALITY, INITIAL ENCOUNTER. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS TURNING LEFT INTO THEIR HOME DRIVEWAY AS ONCOMING VEHICLE HIT THE OWNER'S DODGE JOURNEY 2017.

Mileage: 4,300

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.

Mileage: 8,500