Compare to Other Years

Active Recalls (1)

25V552000 Aug 26, 2025 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display prop...

Complaints

Showing 20 of 128
Dec 9, 2025 Engine

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road...

Dec 9, 2025 Power Train

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road...

Dec 9, 2025 Engine

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road...

Dec 9, 2025 Power Train

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road...

Dec 8, 2025 Engine And Engine Cooling 57,800 mi

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the conta...

Dec 8, 2025 Engine And Engine Cooling 57,800 mi

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the conta...

Nov 24, 2025 Engine 57,800 mi

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, t...

Nov 24, 2025 Engine 57,800 mi

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, t...

Oct 23, 2025 Electrical System

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 23, 2025 Vehicle Speed Control

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 23, 2025 Back Over Prevention

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 23, 2025 Electrical System

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 23, 2025 Vehicle Speed Control

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 23, 2025 Back Over Prevention

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up lou...

Oct 20, 2025 Unknown Or Other

I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!

Oct 20, 2025 Unknown Or Other

I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!

Sep 18, 2025 Unknown Or Other

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue. My vehicle is affected, but I was informed b...

Sep 18, 2025 Unknown Or Other

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue. My vehicle is affected, but I was informed b...

Sep 11, 2025 Exterior Lighting

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

Sep 11, 2025 Exterior Lighting

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

Aug 30, 2025 Unknown Or Other

The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on right side up or upside down. There were lines going through the image when something did appear. It is currently stuck on being upside down.

Aug 30, 2025 Unknown Or Other

The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on right side up or upside down. There were lines going through the image when something did appear. It is currently stuck on being upside down.

Aug 3, 2025 Power Train

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking l...

Aug 3, 2025 Service Brakes

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking l...

Aug 3, 2025 Power Train

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking l...

Aug 3, 2025 Service Brakes

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking l...

Jul 3, 2025 Unknown Or Other

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the...

Jul 3, 2025 Unknown Or Other

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the...

Jul 2, 2025 Unknown Or Other

The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be black or upside down. It has happened in the middle of backing up, or it happens when the car is started and put in reverse. Sometimes it comes up, sometimes it happens for days at a ti...

Jul 2, 2025 Unknown Or Other

The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be black or upside down. It has happened in the middle of backing up, or it happens when the car is started and put in reverse. Sometimes it comes up, sometimes it happens for days at a ti...

Jul 1, 2025 Exterior Lighting

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the ...

Jul 1, 2025 Exterior Lighting

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the ...

Jun 18, 2025 Electrical System

I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed. After doing a...

Jun 18, 2025 Electrical System

I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed. After doing a...

Jun 16, 2025 Unknown Or Other

The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck on blocking visibility.

Jun 16, 2025 Unknown Or Other

The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck on blocking visibility.

May 31, 2025 Engine

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 31, 2025 Back Over Prevention

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 31, 2025 Electrical System

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 31, 2025 Engine

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 31, 2025 Back Over Prevention

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 31, 2025 Electrical System

I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times. The...

May 18, 2025 Unknown Or Other

Back-up camera began exhibiting issues, eg flashing screen, upside picture, white screen. It intermittently corrects but only for a brief time. Began three months ago, about March 2025, progressively getting worse. No warnings. Learned to rely on the camera for back-up safety to pedestrians, my car,...

May 18, 2025 Unknown Or Other

Back-up camera began exhibiting issues, eg flashing screen, upside picture, white screen. It intermittently corrects but only for a brief time. Began three months ago, about March 2025, progressively getting worse. No warnings. Learned to rely on the camera for back-up safety to pedestrians, my car,...

Apr 24, 2025 Back Over Prevention

My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road becaus...

Apr 24, 2025 Electrical System

My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road becaus...

Apr 24, 2025 Back Over Prevention

My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road becaus...

Apr 24, 2025 Electrical System

My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road becaus...

Apr 16, 2025 Service Brakes, Hydraulic 34,294 mi

The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated. The contact’s wife immediately pulled over to the side of the road to restart the vehicle; however, while attemptin...

Apr 16, 2025 Service Brakes, Hydraulic 34,294 mi

The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated. The contact’s wife immediately pulled over to the side of the road to restart the vehicle; however, while attemptin...

Apr 2, 2025 Engine

The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not available for inspection as it is being replaced as I'm typing this. The problem was reproduced by the shop who is repairing the thermostat. There were no warnings or messages, the car started overheating...

Apr 2, 2025 Engine

The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not available for inspection as it is being replaced as I'm typing this. The problem was reproduced by the shop who is repairing the thermostat. There were no warnings or messages, the car started overheating...

Mar 20, 2025 Visibility/wiper

back up video camera upside down. first it was a camera with a line through it; now it is upside down.

Mar 20, 2025 Visibility/wiper

back up video camera upside down. first it was a camera with a line through it; now it is upside down.

Jan 4, 2025 Service Brakes

In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn...

Jan 4, 2025 Forward Collision Avoidance

In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn...

Jan 4, 2025 Service Brakes

In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn...

Jan 4, 2025 Forward Collision Avoidance

In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn...

Dec 18, 2024 Unknown Or Other

My retentioner bolts broke off in my motor and nobody can explain why this happened. Belt wasn’t broken and the actual retioner wasn’t broken. I wasn’t going but about 25 to 30 mph because I was getting on a off ramp.

Dec 18, 2024 Unknown Or Other

My retentioner bolts broke off in my motor and nobody can explain why this happened. Belt wasn’t broken and the actual retioner wasn’t broken. I wasn’t going but about 25 to 30 mph because I was getting on a off ramp.

Dec 1, 2024 Electrical System

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Dec 1, 2024 Engine

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Dec 1, 2024 Power Train

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Dec 1, 2024 Electrical System

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Dec 1, 2024 Engine

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Dec 1, 2024 Power Train

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards ...

Nov 29, 2024 Electrical System

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Nov 29, 2024 Exterior Lighting

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Nov 29, 2024 Vehicle Speed Control

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Nov 29, 2024 Electrical System

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Nov 29, 2024 Exterior Lighting

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Nov 29, 2024 Vehicle Speed Control

Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windsh...

Sep 25, 2024 Unknown Or Other

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 25, 2024 Electrical System

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 25, 2024 Lane Departure

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 25, 2024 Unknown Or Other

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 25, 2024 Electrical System

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 25, 2024 Lane Departure

Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.

Sep 16, 2024 Back Over Prevention

Approximately two weeks ago, my back up camera, which is located on my rearview mirror started flickering off and on and then it flips upside down and I’ve done some research on the Internet and it says that a lot of people has had this issue with the Dodge journey in the back up camera so I find ...

Sep 16, 2024 Back Over Prevention

Approximately two weeks ago, my back up camera, which is located on my rearview mirror started flickering off and on and then it flips upside down and I’ve done some research on the Internet and it says that a lot of people has had this issue with the Dodge journey in the back up camera so I find ...

Sep 3, 2024 Air Bags

The passenger seat belt is popping out from the wall of the car

Sep 3, 2024 Seat Belts

The passenger seat belt is popping out from the wall of the car

Sep 3, 2024 Air Bags

The passenger seat belt is popping out from the wall of the car

Sep 3, 2024 Seat Belts

The passenger seat belt is popping out from the wall of the car

Aug 13, 2024 Back Over Prevention

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated ...

Aug 13, 2024 Electrical System

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated ...

Aug 13, 2024 Back Over Prevention

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated ...

Aug 13, 2024 Electrical System

The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated ...

Jun 20, 2024 Unknown Or Other

Backup camera is upside down. At first it would go in and out or be upside down and now it’s just upside down on the rear view mirror

Jun 20, 2024 Unknown Or Other

Backup camera is upside down. At first it would go in and out or be upside down and now it’s just upside down on the rear view mirror

Jun 11, 2024 Unknown Or Other

My rear back up camera most of the time does not work. Sometimes it will work then mid backing up it will go black or show the picture upside down or have green lines in it. I have had this vehicle since 11/2021 and the camera started doing this in 2022. I feel like it is a safety issuse as it is ha...

Jun 11, 2024 Unknown Or Other

My rear back up camera most of the time does not work. Sometimes it will work then mid backing up it will go black or show the picture upside down or have green lines in it. I have had this vehicle since 11/2021 and the camera started doing this in 2022. I feel like it is a safety issuse as it is ha...

May 17, 2024 Engine

Backup camera blurry, or no image, or upside down.

May 17, 2024 Unknown Or Other

Backup camera blurry, or no image, or upside down.

May 17, 2024 Engine

Backup camera blurry, or no image, or upside down.

May 17, 2024 Unknown Or Other

Backup camera blurry, or no image, or upside down.

Apr 20, 2024 Electrical System

I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backing out of the driveway and the backup camera display had rotated 180 degrees and was upside down. It has been upside down since.

Apr 20, 2024 Electrical System

I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backing out of the driveway and the backup camera display had rotated 180 degrees and was upside down. It has been upside down since.

Mar 2, 2024 Electrical System

Rear back up camera upside down sometimes flashes in and out or just black at times.

Mar 2, 2024 Electrical System

Rear back up camera upside down sometimes flashes in and out or just black at times.

Feb 10, 2024 Steering

Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power steering. The fluid is not getting to the right side rack and pinion. The older models had a recall for this same issue and now my year model is having the same exact problem. It ...

Feb 10, 2024 Steering

Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power steering. The fluid is not getting to the right side rack and pinion. The older models had a recall for this same issue and now my year model is having the same exact problem. It ...

Oct 16, 2023 Unknown Or Other

I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot recreate the issue because it only happens after you've been driving all day running errands and they don't have anyone that can duplicate the problem. It has stalled on me several ...

Oct 16, 2023 Unknown Or Other

I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot recreate the issue because it only happens after you've been driving all day running errands and they don't have anyone that can duplicate the problem. It has stalled on me several ...

Sep 27, 2023 Unknown Or Other

Backup camera goes out while you are going in reverse. Goes in and out and doesn’t work.

Sep 27, 2023 Unknown Or Other

Backup camera goes out while you are going in reverse. Goes in and out and doesn’t work.

Aug 24, 2023 Exterior Lighting

We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has moisture again. We think that the headlights must be defective headlight. Would you please check that?

Aug 24, 2023 Exterior Lighting

We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has moisture again. We think that the headlights must be defective headlight. Would you please check that?

Jul 24, 2023 Tires 26,000 mi

The contact owns a 2020 Doge Journey equipped with Nexen tires, Tire Line: N PRIZ RH7, Tire Size: 225/65/R17, DOT Number: UAHT1AKL4019. The contact stated that while driving at an undisclosed speed, the rear driver’s and passenger’s side tread belt failed. Upon inspecting the vehicle, the conta...

Jul 24, 2023 Tires 26,000 mi

The contact owns a 2020 Doge Journey equipped with Nexen tires, Tire Line: N PRIZ RH7, Tire Size: 225/65/R17, DOT Number: UAHT1AKL4019. The contact stated that while driving at an undisclosed speed, the rear driver’s and passenger’s side tread belt failed. Upon inspecting the vehicle, the conta...

Jun 21, 2023 Unknown Or Other

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Jun 21, 2023 Unknown Or Other

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Jun 3, 2023 Steering

My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it, they couldn’t give me a estimated time when they would be able to, I have b...

Jun 3, 2023 Steering

My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it, they couldn’t give me a estimated time when they would be able to, I have b...

May 27, 2022 Seat Belts 142,000 mi

The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a seat belt warning light. The vehicle was taken to the local dealer which diagnosed failure with the seat belt. The seat belt was not repaired due to the part not being available. Th...

May 27, 2022 Seat Belts 142,000 mi

The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a seat belt warning light. The vehicle was taken to the local dealer which diagnosed failure with the seat belt. The seat belt was not repaired due to the part not being available. Th...

Oct 12, 2021 Engine

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying nume...

Oct 12, 2021 Engine

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying nume...

Aug 17, 2021 Tires

I was driving in morning traffic on one of the main streets in my area. My tire suddenly blew out, in the moment after it happened, it felt like my steering wheel locked up. After a few seconds the steering wheel was able to be steered again, and I was able to steer off to the side of the road to ge...

Aug 17, 2021 Tires

I was driving in morning traffic on one of the main streets in my area. My tire suddenly blew out, in the moment after it happened, it felt like my steering wheel locked up. After a few seconds the steering wheel was able to be steered again, and I was able to steer off to the side of the road to ge...

Feb 18, 2021 Steering 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AN...

Feb 18, 2021 Suspension 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AN...

Feb 18, 2021 Steering 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AN...

Feb 18, 2021 Suspension 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AN...

Feb 12, 2021 Air Bags Crash 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I W...

Feb 12, 2021 Service Brakes Crash 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I W...

Feb 12, 2021 Air Bags Crash 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I W...

Feb 12, 2021 Service Brakes Crash 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I W...