2002 DODGE RAM 1500 Structure Problems

THE BEAM UNDER THE BED OF THE TRUCK IS BREAKING APART. NO OTHER PART UNDER THE TRUCK HAD THIS PROB. NO CORROSION ANY OTHER PLACE BUT THE BEAM OF THE TRUCK

Mileage: 150,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRAME AROUND THE STEERING BOX DISCONNECTED FROM THE STEERING DUE TO EXCESSIVE RUST. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, THE DASH BEGAN TO DEVELOP CRACKS AND HOLES. THIS HAS GOTTEN WORSE AND WORSE TO THE POINT WHERE A DASH COVER HAD TO BE PURCHASED TO AVOID THINGS FALLING DOWN BEHIND THE INSTRUMENT CLUSTER. CURRENTLY, THERE IS MORE MISSING THAN STILL IN PLACE IN THE VEHICLE. THIS IS A COMMON PROBLEM IN THIS GENERATION, AND DODGE HAS NOT ADDRESSED IT, OTHER THAN TO CLAIM IT IS STRICTLY COSMETIC. THE PLASTIC PIECES ARE EXTREMELY SHARP, AND HAVE RESULTED IN A NUMBER OF SUPERFICIAL CUTS WHEN WORKING ON THE DEFROST VENTS, OR WHEN ADJUSTING THE CARPETED DASH COVER. OTHER PIECES HAVE FALLEN INTO THE VENTS AND THEN BEEN EJECTED INTO BOTH DRIVER AND PASSENGER'S FACES WHEN THE AIR CONDITIONER/HEATER ARE TURNED ON. PIECES OF PLASTIC RATTLE BEHIND THE DASH, AND HAVE FALLEN INTO THE AIR CONDITIONER CONTROLS AND RADIO HARNESS, POSSIBLY BEING THE CAUSE OF THE FAILURE OF THE FRONT SPEAKERS (BUT NOT VERIFIED) IF THEY HAVE CUT THE WIRES. IF THE AIRBAG DEPLOYS, THE PERDON IN THE SEAT IS LIKELY TO BE BLINDED OR DISFIGURED FROM THE AMOUNT OF DANGEROUSLY SHARP SHRAPNEL, ASSUMING IT HAS NOT ALREADY BEEN CUT AND RENDERED USELESS. REPLACEMENT DASHES FROM DODGE ARE PRICED AT NEARLY $1,000, WHICH IS A RIDICULOUSLY EXORBITANT AMOUNT TO EXPECT CUSTOMERS TO PAY IN ORDER TO FIX A DEFECTIVE PRODUCT INSTALLED BY THE COMPANY. OVERLAYS OF DECENT QUALITY COST NEARLY A THIRD OF THAT.

Mileage: 30,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST, CORROSION, AND HOLES ALONG THE ENTIRE FRAME AND UNDERCARRIAGE OF THE VEHICLE. THE CONTACT STATED THAT THE FRAME WAS DETACHING DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

MY DASHBOARD HAS HOLE IN IT. ITS BEEN CRACKING FOR A WHILE AND REALLY DIDN'T PAY ATT

DASH IS FALLING APART. EVERY DAY PIECES ARE COMING OFF. ALSO I NEED TO REPLACE THE HEATER CORE AND I'M AFRAID THE THAT THE DASH WILL COMPLETELY FALL APART.

I'M CONCERNED THE CRACKED DASH WILL BECOME SHARP PLASTIC PROJECTILES IF THE AIRBAG EVER DEPLOYS.

CAR ACCIDENT OCCURRED WHEN VEHICLES BACK CAB HYDROPLANED AND FISHTAILED OUT OF CONTROL AT LESS THEN 25MPH AND HIT A TREE HEAD ON. NO AIRBAG DEPLOYED AND DRIVER WAS HURT.

Mileage: 200,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT SWAY BARS DETACHED AND THE STEERING CONTROL ARMS SEPARATED DUE TO RUSTING OF THE SUBFRAME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 158,888.

Mileage: 158,888

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND FRACTURED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

THE DASHBOARD IS BREAKING APART AND THROWING SHARDES OF IT IN MY FACE WHEN DRIVING

Mileage: 130,465

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

DASHBOARD CRACKING - VEHICLE IS ALWAYS COVERED OR GARAGED OR UNDER A COVERED PARKING SPOT. DASH STARTED CRACKING AROUND MAY 2010 WHILE LIVING IN OKLAHOMA AND HAS GOTTEN PROGRESSIVELY WORSE. PIECES HAVE BROKEN AND FALLEN INTO THE VENTS, AND WHEN THE DEFROST IS TURNED ON OR WHEN THE AC IS TURNED ON, SMALL TO MEDIUM PIECES FLY OUT AND CAN HIT SOMEONE, MYSELF OR FRONT SEAT PASSENGER IN THE EYE. AND IF INVOLVED IN AN ACCIDENT WHERE AIR BAGS ARE DEPLOYED, PIECES COULD BREAK OFF AND DO MORE INJURY TO OCCUPANTS. I HAVE BEEN HIT IN THE FOREHEAD WITH PIECES ALREADY. *TR

Mileage: 67,904

DASHBOARD IS CRACKING AND LITTLE PIECES OF PLASTIC ARE COMING OUT OF THE AC. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT MULTIPLE FRACTURES DEVELOPED ON THE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

DASHBOARD CAME APART, PLASTIC FLYING IN CAB. *TR

DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR

Mileage: 201,000

I HAVE EMAILED DODGE MANY YEARS AGO ABOUT THE SAFETY ISSUE OF MY DASH BUSTING IN SEVERAL PLACES WHEN MY TRUCK WAS JUST ONE YEAR OLD. THE ONLY RESPONSE I RECEIVED WAS AN OFFER TO BUY A DISCOUNTED DASH. I FEEL THIS IS A MANUFACTURER DEFECT AND I REALIZE MY TRUCK IS NOW 12 YEARS OLD BUT THIS HAPPENED IN ONLY 1 YEAR. I HAVE SINCE READ WHERE I AM NO WHERE NEAR ALONE. DODGE KNOWS THERE IS A PROBLEM AND HAS DONE NOTHING TO CORRECT IT. *TR

Mileage: 13,000

DASHBOARD HAS BEEN CRACKING SINCE 2006, NOW DASHBOARD HAS COMPLETELY CRUMBLED APART. TOTALLY UNSAFE HAZARDOUS SITUATION NOW. *TR

Mileage: 45,000

MY DASHBOARD IS CRACKING AND FALLING APART IN ON ITSELF I HAVE TRIED BLOWING BUT IT CONTINUES TO CRACK APART AND IT IS FALLING IN ON THE DASH AFRAID IF ITS EVER IN AN ACCIDENT CLASSIC WILL FLY EVERYWHERE AND CUT OR KILL SOMEONE. IT STARTED DOING THIS IN TWO THOUSAND AND TEN AFTER I MOVED TO FLORIDA. AND THE PAINT ON THE VEHICLE HOOD QUARTER PANELS FRONT AND UPPER DOORS AND AROUND THE LOWER DOORS IS FADING AWAY. *TR

Mileage: 200,000

DASHBOARD BEGIN CRACKING AND FINALLY IN A COUPLE DAYS OF WEEKS BROKE APART COMPLETELY AS I HAD BEEN IN A CRASH.I CALLED THE COMPANY THEY SAID THE WARRANTY HAD EXPIRED.I TOLD THEM I HAVE 1992 FORD AEROSTAR WHOSE DASHBOARD WAS COMPLETELY .INTACT AND THAT IT WAS MUCH OLDER IT HAD TO BE A STRUCTURAL DEFECT. THEY OFFER TO PAY HALF WHICH MEANT I HAD TO PAY 500.00 DOLLARS, WHICH I DIDN'T HAVE. I FELT THEY SHOULD PAY ALL OF IT. ALSO THE AIRBAG LIGHT IS ON AND THE RPM ACCELERATE WITHOUT ME PUSHING THE GAS PEDAL.I TOOK MANY TIMES TO THE DEALERSHIP AND THEY SAID THEY WOULD FIX IT BUT THEY NEVER DID. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. HOWEVER, THE CHECK ENGINE LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE OVER HEATED MULTIPLE TIMES. IN ADDITION, THE DASHBOARD BEGAN TO CRACK AND LATER COLLAPSED. THE CONTACT NOTICED THAT THE CRACK WAS NEAR THE AIR BAG AND COULD POTENTIALLY INADVERTENTLY DEPLOY THE AIR BAG. THE FAILURE CAUSED THE ENTIRE INSTRUMENT PANEL TO MALFUNCTION. THE CONTACT STATED THAT THE PIECES FROM THE DASH BOARD FELL INTO THE AIR VENTS CAUSING THE A/C UNIT TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENGINE AND DASHBOARD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

THE DASH HAS CRACKED ON IS FALLING APART INTO PIECES. THESE PIECES ARE FALLING INTO THE DASH AND DEFROSTER VENT. IF THE PASSENGER AIR BAG DEPLOYS IT WILL SEND PLASTIC INTO THE AIR. *TR

Mileage: 120,000

I AM THE OWNER OF 2002 DODGE RAM 1500 PICKUP TRUCK AND RECENTLY TOOK IT TO THE SHOP FOR A MUFFLER REPAIR. THE TECHNICIAN THAT WAS DOING THE REPAIR NOTIFIED ME OF THE EXTENSIVE CORROSION THAT WAS ON THE LEFT HAND SIDE OF THE VEHICLES FRAME JUST UNDER THE DRIVER SIDE AFT DOOR. THE CORROSION IS THE WORST I HAVE EVER SEEN AND HAS DEEMED THE VEHICLE NOT DRIVABLE. I HAD JUST PULLED MY CAMPER THE WEEK BEFORE WITH MY WIFE AND 3 KIDS IN THE CAR. THE FRAME IS LITERALLY HANGING ON BY A PIECE OF METAL 3 INCHES WIDE, THE BOTTOM AND SIDES OF THE FRAME ARE COMPLETELY GONE IN A 16 INCH SECTION. IN MY OPINION IT IS COMPLETELY UNACCEPTABLE FOR A VEHICLE THAT IS ONLY 12 YEARS OLD TO BE SCRAPPED BECAUSE OF DEFECTIVE METAL. NOT TO MENTION THAT IF I HAD NOT HAD MY MUFFLER REPAIRED I NEVER WOULD HAVE SEEN THE CORROSION AND WOULD HAVE PUT MY FAMILIES LIVES AT RISK. HOW MANY OWNERS HAVE THE SAME PROBLEM WITH THEIR VEHICLES AND DO NOT EVEN KNOW? I HAVE PICTURES BUT COULD NOT ATTACH THEM TO THIS MESSAGE.....YOU REALLY NEED TO SEE THE PICS. *TR

Mileage: 142,000

DASHBOARD STARTED CRACKING - DEALER SAID OUT OF WARRANTY - CRACKING HAS CONTINUED. THIS VEHICLE HAS 44000 MILES ON THE ODOMETER AND IS IN BEAUTIFUL CONDITION EXCEPT FOR THE AWFUL DASHBOARD PROBLEM. IF I EVER HAVE A BAD ACCIDENT THE DASHBOARD WILL COME APART AND CAUSE ADDED INJURIES TO THE DRIVER AND PASSENGERS. IT IS TIME FOR RAM TO STEP UP AND GIVE SOME HELP TO ALL ITS CUSTOMERS WITH THIS PROBLEM. I HAVE SEEN VARIOUS PICTURES SHOWING THE DASHBOARDS COMPLETELY COLLAPSED. THIS IS CLEARLY BEYOND A COSMETIC ISSUE AND INTO A SAFETY ISSUE. *TR

DASH IS CRACKING EVERYWHERE AND PIECES ARE FALLING OFF, DOUBT THAT IF THE VEHICLE WAS IN A CRASH THAT THE AIR BAG WOULD WORK PROPERLY, AND IF IT DID OR DID NOT, LITTLE PIECE OF THE DASH WOULD FLY EVERY WHERE AND CUT THE PASSENGERS AND THE AIR BAG. CONTACTED CHRYSLER AND THEY WILL DO NOTHING BELOW IS CHRYSLERS RESPONSE, LIKE THEY THREATEN YOU THAT IF YOU EMAIL AGAIN IT WILL GO IN THE CORPORATE RECORDS, I TOLD THEM I HOPE THAT IT DID. NEEDLESS TO SAY THEY DON'T UNDERSTAND HOW TO RETAIN CUSTOMERS AND SELL NEW TRUCKS. THANK YOU FOR YOUR RECENT EMAIL, ALTHOUGH IT DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. *TR

Mileage: 25,000

DASH PANEL CAVING IN AND CRACKING ALL OVER. PARTS OF THE DASH HAVE BROKEN OFF AND FALLEN INSIDE THE CONSOLE CREATING A POSSIBLY DANGEROUS SCENARIO OF DAMAGED WIRING OR DEBRIS FLYING OFF WHILE TRAVELING DOWN THE ROAD. *TR

Mileage: 143,000

DASHBOARD STARTED CRACKING IN 2010 AND HAS PROGRESSIVELY GOTTEN WORSE. IT NOW HAS OPEN HOLES AND COMPLETELY CRACKED. AND SINCE THE LAST FEW MONTHS IT IS CAUSING ELECTRICAL FAILURE AND DANGEROUS TO DRIVE. THIS SITUATION I HAVE NOW FOUND OUT TO BE VERY COMMON FOR MY TRUCK AND NOW REALIZE THAT THIS IS NOT COMMON WEAR FOR THIS OR ANY OTHER VEHICLE. CHRYSLER HAS TOLD ME THEY ARE NOT EXCEPTING ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND THAT IT'S UP TO ME TO PAY FOR THE COSTLY REPAIRS. THIS IS UNACCEPTABLE AS THIS PROBLEM IS CLEARLY A PRODUCT DEFECT THAT THEY ARE AWARE OF AND SHOULD AT NO COST TO THE CONSUMER BE FIXED. *TR

Mileage: 75,000

DASH CAME APART , CRACKING PIECES FALLING DOWN INSIDE VENTS,SHARP PIECES EVERYWHERE DUE TO POOR MATERIAL AND CHEAP CRAFTSMANSHIP DODGE IS GOING TO GET SOMEONE SERIOUSLY HURT OR KILLED OVER THEM NOT TAKING CARE OF THIS ISSUE THAT EVERY DODGE OWNER HAS SUFFERED FROM MAN UP AND MAKE IT RIGHT YOU DON'T MIND STICKING YOUR HAND OUT WHEN ITS TIME TO BUY YOUR TRUCKS. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND STARTING TO CRUMBLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

DRIVING ON FLAT SURFACE STREET, HEARD LOUD POPPING NOISE. LATER REALIZED IT WAS THE DASH POPPING AND NOTICED MULTIPLE STRAIGHT CRACKS BEGINNING IN THE CORNERS OF DASH VENTS, GRADUALLY EXPANDING. CREATES MULTIPLE SMALL, SHARP SHARDS OF PLASTIC. POTENTIAL FOR NUMEROUS PROJECTILES OF PLASTIC IF EVER THE AIRBAGS WERE TO DEPLOY NOT TO MENTION NOW THAT THE ENTIRE DASH IS WEAKENED SMALL PARTS INTERMITTENTLY FALL INTO THE DASH AREA CAUSING ELECTRICAL PROBLEMS WITH ALL THE GAUGES, CAUSING WARNING LIGHTS TO ILLUMINATE AND POTENTIAL FOR FIRE IS OBVIOUS CONSIDERING OTHER DODGE RECALLS FOR WIRING PROBLEMS IN THIS MODEL TRUCK. *JS

Mileage: 307,000

I HAD JUST HAD THE MOTOR REBUILT, AT THE DEALER, AND WHEN I STOPPED AT A RED LIGHT, ON THE WAY HOME I HEARD A CRACKING NOISE, AND NOTICED THE DASH HAD A SPLIT NEAR THE PASSENGER AIR BAG. SINCE THEN THE DASH PART NEXT TO THE WINDSHIELD, HAS HAD MULTIPLE CRACKS, AND TOTALLY FALLEN APART. *TR

Mileage: 150,000

VEHICLE HAS SEVERE DASH CRACKING. POWER WINDOWS ARE NOT WORKING AND LAMP INDICATOR WILL NOT SHUT OFF CAUSING ONGOING BEEPING. CONCERNED THAT DASH PARTS ARE STUCK INSIDE CAUSING DRIVING CONDITIONS TO BE UNSAFE. WOULD LIKE TO BE NOTIFIED IF AN INVESTIGATION HAS BEEN DONE TO REMEDY THE PROBLEMS AT DEALER COST. *TR

THE DASH COVER THAT IS CLOSEST TO THE WINDSHIELD CRACKED CAUSING PIECES OF PLASTIC TO BRAKE OFF AND ENTER THE BLOWER MOTOR. THERE WAS ALSO PIECES OF PLASTIC FROM THE DASH THAT FELL OFF AND AND MADE IT TO THE FLOOR BOARD AND COULD HAVE BLOCKED THE BRAKE OR GAS PEDAL. *TR

Mileage: 100,000

DASHBOARD CRACKED. *TR

Mileage: 100,000

DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR

Mileage: 97,542

DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. MANY SPOTS ON THE DASH THAT COULD SEVERELY INJURE AN INDIVIDUAL IN THE EVENT OF AN ACCIDENT BECAUSE OF THESE CRACKS WHEN DEFROST IS TURNED ON PIECES OF FOAM AND PLASTIC SHOOT OUT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR

Mileage: 232,000

DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR

Mileage: 78,850

THE DASHBOARD IN MY TRUCK HAS DISINTEGRATED TO THE POINT THAT I HAD TO REMOVE IT BECAUSE I WAS SCARED THAT ONE OF MY KIDS WOULD GET HURT OR EVEN KILLED IF WE WERE INVOLVED IN AN ACCIDENT. I BELIEVE CHRYSLER CO. SHOULD INITIATE A FULL RECALL AND REPLACE THE PLASTIC DEATH TRAPS THEY INSTALLED IN THEIR VEHICLES. *TR

Mileage: 100,000

DASHBOARD IS CRACKING BADLY---POSSIBLE SHARP SHREDS IF ACCIDENT OCCURS--POSSIBLE PROBLEM WITH DEFROST IF PIECES OF DASH CLOG DEFROST VENTS--VEHICLE WAS GARAGE KEPT FOR MOST OF IT 9 YRS---VEHICLE IN LIKE NEW CONDITION OTHER THAN DASH FALLING APART---THANK YOU *TR

Mileage: 111,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

THE VEHICLES DASHBOARD IS FALLING APART, CRACKING UP LIKE THIN POTATO CHIPS. NO ABUSE TO THE VEHICLE OF ANY KIND. IT IS JUST CRACKING UP FROM POOR LOUSY PLASTIC THAT CAN'T HANDLE WEATHER CONDITIONS INSIDE THE VEHICLE. DODGE/CHRYSLER/FIAT SHOULD RECALL THE VEHICLE FOR DEFECTIVE PRODUCT WHICH IS THE DASHBOARD PLASTICS. THIS IS AN ISSUE THAT HAS MOST OF THERE TRUCKS DOING THIS EXACT SAME THING. *TR

Mileage: 42,655

THE DASHBOARD HAS DEVELOPED LARGE CRACKS. IT IS DISTRACTING WHILE DRIVING AND COULD POSSIBLE BE A SAFETY ISSUE. I ALSO ALMOST CUT MY HAND WHEN APPLYING INTERIOR CLEANER/SHINE THIS PAST SATURDAY. I KNOW I NEED TO BE CAREFUL BUT IT IS PRETTY RIDICULOUS FOR THIS TO BE CRACKED SO BAD. DODGE NEEDS TO STEP UP AND AT LEAST OFFER STEEP DISCOUNTS TO GET THIS FIXED. *TR

Mileage: 210,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A LARGE FRACTURE, WHICH SPREAD ACROSS THE ENTIRE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. ... UPDATED 02/28/13 *BF

Mileage: 95,000

DASH BOARD CRACKED AND FELL IN LEAVING SHARP PIECES OF PLASTIC ALL OVER DASH BOARD. PLASTIC HAS FALLEN INTO DEFROSTER VENTS. NOW NO HEAT ON LEFT SIDE OF TRUCK. *TR

Mileage: 45,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

DASH IS CONTINUOUSLY CRACKING AND FALLING APART. *TR

Mileage: 75,000

I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR

Mileage: 70,000

STARTING IN OCTOBER OF '08 I NOTICE A SMALL VERTICAL CRACK IN MY DASH ON THE TOP OF MY DASH BETWEEN THE PASSENGER AIRBAG AND THE RADIO. SINCE THEN THE CRACK HAS GROWN AND THEN A PIECE BROKE OFF AND TOO MY SURPRISE IS VERY SHARP. *TR

Mileage: 75,000

THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS DEVELOPED A CRACK (6-7 INCHES LONG) NEAR THE AIR BAG OF THE PASSENGER. I FEEL THIS TO BE A SAFETY HAZARD AS THE AIR BAG DEPLOYMENT COULD CAUSE PARTICLES OF PLASTIC TO BE THROWN AT HIGH SPEEDS THROUGHOUT THE VEHICLE. THE VEHICLE IS A USED RAM AND IT IS UNKNOWN IF THE CRACK WAS THERE PRIOR TO PURCHASE OR NOT. BECAUSE OF THE SUMMER HEAT, THE VINYL EXPANDS WHICH CLOSES THE GAP AND NOW THE COLD WEATHER CONTRACTS IT AND REVEALS THE CRACK. THIS CONTINUOUS EXPANDING AND CONTRACTING COULD CAUSE, OVER TIME, THE VINYL TO BECOME WEAK AND BREAK DOWN FURTHER. *TR

DASHBOARD CRACK. *TR

Mileage: 55,000

HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR

Mileage: 63,000

MAIN DASH BEGAN CRACKING IN MULTIPLE PLACES. FORWARD DASH PANEL HAS NOW CRACKED AND SPLIT INTO MANY SEPARATE PIECES CREATING LOOSE, SHARP, PLASTIC MATERIALS WHICH POSE A SAFETY HAZARD IN THE EVENT OF A CRASH. SOME OF THE PIECES HAVE CRACKED AWAY AND HAVE FALLEN BEHIND THE INSTRUMENT PANEL AND SOME HAVE FALLEN INTO THE DUCT WORK AS WELL. HAVING OCCURRED ON MANY DODGE RAMS, THIS CREATES A WIDE-SPREAD SAFETY ISSUE AND NOT JUST AN ISOLATED INCIDENT. I STRONGLY FEEL THAT A RECALL SHOULD BE ISSUED ON THE AFFECTED YEARS AND THE FAULTY DASH PANELS SHOULD BE REPLACED BY THE MANUFACTURER TO PREVENT ANY UNNECESSARY INJURIES OR SAFETY CONCERNS. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH A PIECE OF THE DASHBOARD FRACTURED AND BEGAN TO CRACK IN FOUR DIFFERENT PLACES. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WERE NO REPAIRS BUT INSTEAD, THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. ...UPDATED 10/17/12 *BF UPDATED 10/17/12

Mileage: 94,000

I WAS REAR ENDED AT A RED LIGHT AND MY DASH BOARD SUSTAINED MULTIPLE FRACTURES. PART OF THE DASH BOARD FRACTURED AND BECAME AIRBORNE IN THE VEHICLE. IT WAS THE SIZE OF AN IPHONE. THERE WAS ALSO ANOTHER PART OF THE DASHBOARD WHERE A HOLE IS PRESENT AND THE DASH BOARD IS SUNKEN IN. VERY DISAPPOINTED WITH THE QUALITY AND SAFETY ISSUES. PHOTOS WERE FORWARDED TO MY ATTORNEY. *TR

THE DASH HAS CRACKED IN MULTIPLE AREA'S CAUSING SHARP EDGES IN THE DASH. VERY EASY FOR KIDS TO CUT THERE HANDS. ALSO IF VEHICLE WAS INVOLVED IN A ACCIDENT THE SHARP EDGES WOULD COME LOSE HITTING THE DRIVER AND PASSENGERS IN THE VEHICLE CAUSING BODILY HARM. *TR

Mileage: 63,000

CRACKS BEGIN TO APPEAR IN THE DASHBOARD IN APRIL 2009 JUST BELOW THE WINDSHIELD AND HAVE NOW BEGAN TO SHOW UP IN THE MAIN DASHBOARD CAP. A LARGE GAPING SLIT NEAR THE INSTRUMENT DISPLAY APPEAR ON JULY 5, 2012. ON JULY 11, 2012 POWER WAS LOST TO THE GAUGES ON THE INSTRUMENT PANEL WHICH ALSO INCLUDED THE HAZARDS, TURNING SIGNALS, BRAKE LIGHTS AND ONE HEAD LIGHT. REQUESTED ELECTRONICALLY THROUGH THE CHRYSLER/DODGE, OFFICIAL WEBSITE POSSIBLE RECALLS AND I WAS CONTACTED VIA PHONE 24 HOURS LATER WITH A CONFIRMATION THAT NO PENDING OR MISSED RECALLS WERE IN PLACE FOR THE TRUCK. WHEN ASKED IF THERE WERE ANY SOLUTIONS TO THE COMPLAINTS OF CRACKED DASHBOARDS IN THE DODGE RAM 1500 MADE IN 2002, THE REPRESENTATIVE INDICATED THAT THERE WERE NO KNOWN COMPLAINTS LISTED FOR THE DASHBOARD AND PROVIDED NO RESOURCE IN BETTER REPLACEMENT PART. SCHEDULED TO HAVE VEHICLE CHECK THE WEEK OF JULY 16,2012. *TR

THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE HAIRLINE CRACKS AND PIECES ARE BEGINNING TO FALL BEHIND THE DASH. I'M AFRAID THAT THESE PIECES COULD NEGATIVELY IMPACT THE FUNCTION OF THE AIRBAGS, HEATING / COOLING SYSTEM, OR OTHER ELECTRICAL COMPONENTS OF THE VEHICLE. IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS CONCERNING THIS ISSUE. *TR

Mileage: 136,000

THE DASH CAP IN MY DODGE RAM 1500 HAS CRACKED IN SEVERAL PLACES. THIS HAS CAUSED MANY VERY SHARP SHARDS OF PLASTIC THAT WOULD BE EXTREMELY DANGEROUS IN A COLLISION RESULTING IN UNNECESSARY INJURY TO ANY PASSENGERS IN THE VEHICLE. I FIRMLY BELIEVE THIS SHOULD TRIGGER A FULL RECALL OF ALL TRUCKS AFFECTED. CHRYSLER IS AWARE OF THE PROBLEM AND WILL NOT VOLUNTARILY START A RECALL. I MYSELF HAVE CUT MY FINGERS AND HANDS JUST WIPING OFF THE DASH BOARD WHILE CLEANING. I BEG OF YOU TO START AN INVESTIGATION BEFORE SOMEONE IS INJURED VERY BADLY IN AN ACCIDENT BY THESE SHARDS BECOMING PROJECTILES. THIS PROBLEM AFFECTS HUNDREDS OF THOUSANDS OF THESE TRUCKS. PLEASE TAKE THIS VERY SERIOUSLY! *TR

Mileage: 118,000

NOTICED WHILE DRIVING THAT THE RIGHT HAND CORNER OF THE UPPER DASHBOARD PIECE NEXT TO THE WINDOW WAS RATTLING. UPON FURTHER INVESTIGATION FOUND THAT TWO OF THE ATTACHMENT POST FOR THE PANEL WERE COMPLETELY SEPARATED FROM THE UPPER DASH PANEL ON THE UNDER SIDE OF THE PANEL WHICH MATE TO A FRICTION CLAMP UNDER THE PANEL.ALSO NOTICED THAT THE SPEAKER GRILL WAS CRACKED AND COMING APART IN THE SAME AREA. NOTE: THE DASH AREA HAS NEVER BEEN DISTURBED SINCE NEW OR HAS BEEN IN A WRECK OR HAS THE DASH HAD ANY KIND OF IMPACT. PERHAPS IF DODGE HAD PUT MORE EMPHASIS ON QUALITY THAN PROFIT ,THEY WOULD BE IN BETTER SHAPE. *TT

Mileage: 84,000

THE DASHBOARD OF MY DODGE RAM IS DISINTEGRATING INTO SHARP POINTED SHARDS OF PLASTIC. THE PLASTIC MATERIAL WHICH MAKES UP THE DASH HAS CHANGED IN IT CHARACTERISTICS SO AS TO BECOME QUITE BRITTLE. THE POTENTIAL FOR THESE SHARDS TO BECOME PROJECTILES AND/OR ANYTHING COMING IN CONTACT WITH THE DASH CAUSING THE DASH TO FREELY BREAK APART INTO HUNDREDS OF KNIFE-LIKE BLADES AND CAUSING INJURY, IS IMMINENT. WE HAVE MADE GIANT STRIDES IN VEHICLE OCCUPANT SAFETY BY REQUIRING SHATTER PROOF GLASS, REQUIRING OCCUPANTS TO USE SEATBELTS, ETC. . NOW WE ARE FACING OTHER DILEMMAS WHERE MANUFACTURERS HAVE INTRODUCED MATERIALS IN THE MANUFACTURE OF VEHICLES WHICH MAY NEGATE THOSE SAFETY PROGRESSIVE INNOVATION GOVERNMENT AGENCIES HAVE WORKED SO HARD TO IMPLEMENT. ALTHOUGH MY CURRENT CONCERN MAY BE PREVENTIVE IN NATURE I BELIEVE ANY REASONABLE AND PRUDENT PERSON CAN EASILY DEDUCE THE POTENTIAL FOR GRAVE HARM WHICH MAY BEFALL THE CONSUMER UNDER THE RIGHT CIRCUMSTANCES. THE DODGE DASHBOARD REPRESENTS A CLEAR AND PRESENT DANGER TO THE OCCUPANTS OF THESE VEHICLES. *JS

Mileage: 76,000

MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND NEW.

Mileage: 27,000

DASH CRACKED,CUT FINGER ON IT AND THE CRACKS ARE GETTING WORSE. PIECES COULD FLY UP AND HIT ME IN THE FACE WHILE DRIVING. *TR

Mileage: 72,189

DASHBOARD IS CRACKING IN SEVERAL PLACES AND FALLING APART. I TOOK THE DASH COVER OFF TO GLUE IT BACK TOGETHER AND SEEN THAT THE DASH BODY IS ALSO CRACKING, AFTER GLUING THE TOP DASHBOARD BACK TOGETHER, LESS THAN A MONTH LATER CRACKS APPEARED NEXT TO THE CRACKS THAT I GLUED TOGETHER. IT IS ONLY A MATTER OF TIME BEFORE THE DASH BODY COLLAPSES. *JS

Mileage: 100,000

THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE CRACKS AND PIECES ARE FALLING INTO THE A/C VENTS AND THE FIREWALL. THERE ARE MANY SHARP EDGES AND LOOSE BROKEN PIECES AND I'M AFRAID IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. PLEASE ADDRESS THIS ISSUE WITH DODGE AS I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS. *JS

Mileage: 60,000

DASHBOARD IS CRACKING AND FALLING APART. SHARP EDGES ARE EXPOSED CAUSING A POSSIBLE CUTTING HAZARD. *TR

Mileage: 54,000

THIN CRACKS APPEARED ON UPPER RIGHT OF THE MAIN RADIATOR, FLUID LEAKING OUT. CAR HAD NOT SUSTAINED ANY ACCIDENT AND IS A CLEAN TITLE. MY CONCLUSION IS THAT INFERIOR PRODUCTS/POLYMERS WERE USED TO MANUFACTURE THIS RADIATOR. THIS IS NOT AN AFTERMARKET RADIATOR, BUT THE ONE THAT CAME WITH THE VEHICLE FROM THE MANUFACTURER. *TR

Mileage: 74,500

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, LARGE FRAGMENTS OF MATERIAL SEPARATED THROUGHOUT THE DASHBOARD SURFACE. THERE WERE ALSO NUMEROUS CRACKS WITHIN THE DASHBOARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PERMANENT MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

THE DASHBOARD IS CRACKED IN MULTIPLE LOCATIONS AND SHARDS OF HARD, SHARP, PLASTIC IS FALLING INTO INTERIOR. SHARDS ARE ALSO BECOMING PROJECTILES WHEN THEY DISLODGE FROM DASHBOARD. WHILE CLEANING OR TOUCHING DASHBOARD, PERSONAL INJURY OCCURS BY BEING STABBED AND/OR CUT BY THESE CRACKS IN THE DASHBOARD. NO INCIDENT OCCURRED TO MAKE THIS ISSUE A USER PROBLEM. NO EXTREME HOT/COLD HAVE OCCURRED. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE MATERIAL USED TO MANUFACTURER THE DASHBOARD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVER THE COST OF REPAIRS, STATING THAT THE CONTACT WOULD ONLY BE REQUIRED TO PAY THE DEDUCTIBLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 69,000.

Mileage: 45,000

THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE OF SHARP BROKEN PLASTIC SO IT VERY WELL COULD HURT SOMEONE. SOMETHING NEEDS TO BE DONE! *TR

Mileage: 113,000

I HAVE 2002 DODGE RAM THE DASH HAS BEEN CRACKING, IT HAS FALLEN APART AND IS GETTING INTO ELECTRICAL WIRING AND AS WELL AS FALLING INTO PARTS OF MY A/C. THE PIECES OF THE DASH HAVE FALLEN INTO THE A/C FAN CAUSING MY A/C TO NOT WORK PROPERLY. *TR

SEVERELY CRACKED DASH BOARD. PARTS FALLING DOWN INTO THE ELECTRICAL WIRING INCLUDING AIRBAG AREA. CONTINUES TO CRACK IN DIFFERENT AREAS. MAJOR PORTIONS OF THE DASH IS CAVING IN. COULD CAUSE GAUGE, LIGHTING, AIRBAG AND HEATING/COOLING PROBLEMS. *TR

Mileage: 111,000

THE DASHBOARD BEGAN EXPERIENCING MULTIPLE CRACKS, RESULTING IN SHARP EDGES AND PIECES THAT COULD INTERFERE WITH ELECTRICAL WIRING, CAUSING VARIOUS SAFETY RISKS. *TR

Mileage: 70,000

SEVERELY CRACKED DASHBOARD. *TR

CRACKED DASH. *TR

MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR

CRASHED DASHBOARD! THE VENT COVERINGS ARE NO LONGER PRESENT AND HAVE FALLEN INTO THE AIR DUCTS. THERE ARE LARGE CRACKS STARTING FROM WHERE THE DASH MEETS THE WINDSHIELD AND EXTENDING OUT TO THE END OF THE DASH. THERE ARE TRIANGULAR HOLES WHERE THE DASH HAS FALLEN THROUGH. THERE ARE ROUGHLY 8 LARGE CRACKS, EACH HAVING ROUGHLY 3 OR 4 SMALLER CRACKS RADIATING PERPENDICULAR TO THE MAIN CRACKS. THE CRACKS ARE VERY SHARP, AND CAN CAUSE THE POTENTIAL FOR HARM. WHEN THE A/C IS TURNED ON, THERE HAS BEEN PIECES OF SMALL PLASTIC THROWN OUT OF THE DUCT. THIS IS A MAJOR HAZARD, ESPECIALLY WHEN DRIVING. ANOTHER PROBLEM WITH THE CRACKS AND HOLES IS THAT THERE IS NOW A CHANGE IN CONTRAST UPON REFLECTION FROM THE WINDSHIELD, WHICH IS VERY DISTRACTING. INSTEAD OF HAVING A CONSTANT TAN COLOR BEING REFLECTED, THERE IS TAN WITH BLACK INTERRUPTIONS. *TR

SERIOUSLY CRACKED DASHBOARD, NO WRECKS OR DAMAGE TO CAUSE THE CRACKS. *TT

Mileage: 40,000

DASH IS CRACKING IN MULTIPLE POINTS NEAR VENTS AND NOW COMING ACROSS THE TOP OF PASSENGER AIR BAG AREA. THERE IS SO MANY FINE CRACKS ACROSS POINT NEAR WINDSHIELD AND VENTS. IF AIR BAG WAS TO DEPLOY I FEEL THAT SHARDS OF DASH WILL BE FLYING WITHIN THE CAB DUE TO THE WAY THAT THE CRACK IS IN VICINITY OF AIRBAG. *TR

Mileage: 89,000

AT 48,000 MILES AND ONLY 3 YEARS OLD MY DASHBOARD STARTED CRACKING . NOW IT IS CRACKED ALL OVER AND STARTING TO RUN DOWN THE CENTER TOWARDS THE FLOOR. I KNOW THERE ARE ALOT OF COMPLAINTS ABOUT THE DODGE RAM DASBOARDS AND IT IS TIME THEY ARE FORCED TO RECALL AND FIX THIS PROBLEM. *TR

Mileage: 48,000

I HAVE FOUND THROUGH RESEARCH OF HOW TO FIX MY DASHBOARD WHICH IS NOW SEVERELY CRACKED THAT IT'S CAVING IN, THAT DODGE HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND IS NOT FIXING. THIS IS A SAFETY ISSUE AS THERE ARE NOW SHARP PIECES OF PLASTIC DASH THAT COULD HURT MYSELF OR PASSENGER IN AN ACCIDENT OR OTHER CIRCUMSTANCES. I WAS TRYING TO FIND HOW TO FIX MY DASH BUT NOW SEE DODGE IS AT LEAST REPAIRING SOME DASHES OR PAYING HALF TOWARDS REPLACING THE DASH. I SHOULD NOT HAVE TO PAY TO FIX THIS PROBLEM IF DODGE IS NOW STARTING TO FIX OR AT LEAST ADDRESS THE ISSUE. I CURRENTLY HAVE MY 2002 DODGE RAM 1500, A 2004 CHRYSLER TOWN AND COUNTRY AND A 2008 DODGE GRAND CARAVAN AND HAVE BOUGHT AT LEAST TWO DOZEN CHRYSLER PRODUCTS AND FEEL I HAVE BEEN A STAUNCH SUPPORTER OF CHRYSLER, EVEN THROUGH THE HARD TIMES THEY HAVE HAD. I FEEL THIS TYPE OF LOYALTY I HAVE SHOW SHOULD BE REWARDED WITH ACKNOWLEDGEMENT ON REPAIR OF MY DASH. I AM BUYING A NEW CAR NEXT YEAR AND HAVE STARTED LOOKING AT OTHER MAKES DUE TO SOME OF THE QUALITY PROBLEMS I AM ENCOUNTERING ON ALL 3 OF MY CURRENT CHRYSLERS BUT THE DASHBOARD MAKES ME THE MOST UPSET BECAUSE IT HAS BEEN KNOWN AND NOT FIXED FOR LOYAL CUSTOMERS LIKE ME OR EVEN NEW CUSTOMERS SO THAT THEY WILL RETURN AND BUY OTHER CHRYSLER PRODUCTS IN THE FUTURE. FIX THIS DASHBOARD PROBLEM NOW! IT'S THE RIGHT WAY TO DO BUSINESS WITH PEOPLE/CUSTOMERS!! *TR

Mileage: 60,000

THE DASH HAS BEEN FALLING APART LITTLE BY LITTLE. I HAVE READ OTHER REPORTS ABOUT THIS. I AM A RETIRED CHRYSLER AUTO TECH, 20 YEARS,16 SELF EMPLOYED AS A TECH. I KNOW IF I SEE DANGER, YOU SEE DANGER. SHOULD YOU AND CHRYSLER WAIT UNTIL SOMETHING BAD HAPPENS? APPARENTLY THE VENDER USED INFERIOR MATERIAL. IT SURELY WASN'T SPACEAGE. THANKS VERY MUCH FOR YOUR TIME. *TR

Mileage: 500,000

DASHBOARD HAS CRACKED AND PIECES ARE FALLING INTO THE ELECTRICAL UNIT AND AC UNITS UNDERNEATH THE DASH AREA. AFRAID AIRBAG WILL BE DAMAGED AS THEY ARE NOT PROTECTED WITH THE DASH MISSING. AC UNIT ON PASSANGER SIDE IS DAMAGED AND NOT WORKING DUE TO THE CONDENSER HOUSING UNIT BEING EXPOSED. OTHER ELECTRICAL ISSUES HAVE OCCURED LIKE LOSS OF FUNCTION OF THE SPEEDOMETER AND ALL GAGES. CALLED THE RAM SPECIALIST AT 866.726.4636 WAS INSTRUCTED NOT UNDER WARRENTY AND NOTHING THEY COULD DO TO HELP. IT WOULD BE OUR RESPONSIBILITY TO COVER THE COST OF 926.00 PLUS TAX AT OUR DODGE DEALERSHIP. THIS IS A MANIFACTOR DEFECT THAT SHOULD BE COVERED BY DODGE. *TR

DASH FALLING APART AND HAS DAMAGED HEATER BOX. DEFROST DOESN'T WORK WHICH CAUSES PROBLEMS WITH WINDOWS FOGGING UP. AN ACCIDENT WAITING HAPPEN. ALSO CAUSES HEAT AND A/C NOT TO WORK. SHARDS FROM THE DASH COULD CAUSE SERIOUS INJURY OR DEATH FROM AN ACCIDENT. REPLACED DASH AND HEATER BOX AND SAME THING HAPPENED AGAIN. THIS IS A VERY COSTLY REPAIR! *TR

DASH STARTED CRACKING - NOW THERE ARE SHARP EDGES AND PIECES OF PLASTIC WITH SHARP EDGES FROM THE DASH HAVE FALLEN DOWN INTO THE INSTRUMENT PANEL - NOW THERE ARE MULTIPLE CRACKS AND HOLES IN THE DASH - ONE HOLE IS MORE THAN 4" IN DIAMETER - *TR

Mileage: 57,000

THE DASH OF THE TRUCK STARTED WITH ONE CRACK ABOUT 2 YRS AGO. NOW THERE ARE MORE THAN A DOZEN CRACKS. ESTIMATED COST FROM ME TO REPLACE THE DASH OVER $1,000. THIS IS OBVIOUSLY A MANUFACTURE DEFECT AND WILL DEFINITELY REFLECT WHAT I RECEIVE AT TRADE IN. MY FIRST AND LAST DODGE. *TR

THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SEE THAT THIS IS A URGENT RECALL. *TR

Mileage: 75,000

THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EXTREMELY BRITTLE AND BREAKS APART. *TR

Mileage: 65,000

MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGHT MY TRUCK STILL RUNS FINE, BUT I'M HOPING I WILL NOT HAVE ANY PROBLEMS WITH AIR BAG DEPLOYMENT FROM THIS AS THE CRACKS ARE ON TOP OF THE PASSENGER AIRBAG AS WELL. *TR

HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR

Mileage: 114,000

DASH BOARD IS CRACKED ABOVE PASSENGER SIDE AIR BAG.

02 DODGE RAM 1500 CRACK DASHBOARD WITH SHARP EDGES MY YEARS OLD SON CUT HIS INDEX FINGER WHILE INSIDE MY TRUCK. *TR

Mileage: 90,012

I PURCHASED A 2002 DODGE RAM IN 2007, IN THE PAST YEAR I HAVE NOTICED TWO CRACKS IN THE DASHBOARD. *TR

Mileage: 147,299

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE DASHBOARD SURFACE EXHIBITED CRACKS. THE VEHICLE WAS NOT REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT WAS A COMMON ISSUE WITH THIS VEHICLE MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

Mileage: 70,000

DASHBOARD CRACKING ACROSS TOP. *TR

Mileage: 65,000

2002 DODGE RAM 1500, DASH CRACKING. THIS TRUCK STAYS COVERED UP IN THE DRIVEWAY MOST OF THE TIME. 81K MILES ON THE TRUCK. I BELEIVE THIS TO BE A MANUFACTURE DEFECT. *TR

Mileage: 80,000

DASHBOARD IS CRACKING UP. BIG PIECE ARE FALLING DOWN IN BEHIND THE INSTRUMENT PANEL . HAVE TALKED TO MY LOCAL DEALER AND THE SAY THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

2002 DODGE RAM - QUAD CAB DASH BOARD CRACKED. ONLY OWNER AND NO COMPLAINTS ON OVERALL PERFORMANCE OF THE TRUCK. BUT ALMOST OVER NIGHT THE DASHBOARD DEVELOPED NEARLY A DOZEN CRACKS ALL THE WAY ACROSS. *TR

Mileage: 100,000

DASH IN MY 2002 DODGE RAM 1500 IS CRACKED. *TR

Mileage: 60,000

DASH BOARD CRACKS AND BUSTING INTO PIECES--RADIATOR CRACKED--AIR CONDITION COOLER FAN. *TR

2002 DODGE RAM 1500 DASHBOARD CRACKED FALLING TO PIECES JUST AFTER 3 YEARS DODGE TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND A COMMON COMPLAINT. *TR

Mileage: 38,000

SIGNIFICANT CRACKS IN BOTH PRIMARY DASH AND AUXILIARY DASH SECTION BETWEEN DASH AND WINDSHIELD. EXISTING CRACKS GROWING/OPENING AND NEW ONES DEVELOPING. STARTING TO EXPERIENCE UNEXPLAINABLE ELECTRICAL ISSUES, LIKE POWER WINDOWS, AND DOOR LOCKS NOT WORKING ON OCCASION. DEALER QUOTED REPLACEMENT COST IS OUTRAGEOUS. *TR

Mileage: 65,000

I HAVE A 2002 DODGE RAM 1500. THE FRONT PART OF THE DASH NEXT TO THE WINDSHIELD IS CRACKED,BROKEN ETC. I HEARD THAT THEY ARE A LOT OF THESE DASHES LIKE MINE. I THINK THEY NEED TO RECALL THE ITEM OR FIX IT AT COMPANY COST NOT BY THE CONSUMER. *KB

2002 DODGE RAM 1500 CRACKED DASHBOARD OVER AIR BAG ON PASSENGER SIDE . THIS PROBLEM SEEMS TO BE HAPPENING TOO MANY DODGE RAM PICKUPS FROM THE 1993 MODEL YEAR THROUGH 2005 MODEL YEAR. THE EDGE OF THE CRACKED PLASTIC IS SHARP AND POSE A SERIOUS INJURY PROBABILITY IN THE EVENT OF ACCIDENT AND AIRBAG INFLATION. A PERSON CAN EASILY CUT THEIR FINGER OR HAND WHILE CLEANING THE DASH ARE SERVICING THE VEHICLE. *KB

Mileage: 94,000

2002 DODGE RAM 1500 PICKUP TRUCK. DASHBOARD BEGAN CRACKING AND NOW HAS TOTALLY CRACKED AND PARTS HAVE FALLEN INTO THE DEFROST/AIR UNIT AS WELL AS CAUSING SHARP EDGES THAT CAN CAUSE INJURY. AFRAID THAT IF AIRBAG DEPLOYS THIS WILL CAUSE JAGGED EDGES OF PLASTIC TO BE PROPELLED TO DRIVER OR PASSENGER, CAUSING SERIOUS INJURY, IN ADDITION TO THE DAMAGE OF THE A/C AND DEFROST. THERE HAVE BEEN TEN OF THOUSANDS OF COMPLAINTS ABOUT THIS AND DODGE REFUSES TO REPAIR THIS DEFECT ON THEIR TRUCKS FROM 1995-2006. *KB

Mileage: 110,000

2002 DODGE RAM 1500 DASHBOARD STARTED CRUMBLING TO PIECES AFTER ONLY 3 YEARS. DODGE DEALER TOLD US IT WAS NOT COVERED UNDER WARRANTY. WE WOULD HAVE TO REPLACE THE DASHBOARD AT OUR OWN EXPENSE. THE DEALER EVEN TOLD US THIS WAS A COMMON COMPLAINT FROM DODGE TRUCK OWNERS. *KB

2002 DODGE RAM 1500 5.9L SPORT. I PAID A LOT OF MONEY FOR THIS SPECIAL ORDER TRUCK AND NOW THE DASH IS CRACKING ALL OVER????? NEVER HAD A NEW VEHICLE DO THIS IN ALL MY 54 YEARS. I LIVE IN TEXAS AND I KNOW IT IS HOT,BUT IT SHOULDN'T BE CRACKING LIKE IT IS,NONE OF MY OTHER CARS OR TRUCKS ARE CRACKING AT ALL, I TAKE GOOD CARE OF ALL MY VEHICLES SO WHY IS THE DODGE THE ONLY ONE CRACKING?I THINK IT SHOULD BE RECALLED TO GET THIS FIXED!! *KB

Mileage: 86,000

BIG CRACKS IN THE DASH OF MY 2002 DODGE RAM TRUCK. *KB

I HAVE A 2002 DODGE PICKUP WITH A CRACKED DASH. I HAD TO REPLACE THE HEATER CORE AND WHEN THE DASH WAS REMOVED I NOTICED CRACKS ALL IN THE DASH. WHILE REMOVING THE DASH I AND MY HELPER BOTH SUSTAINED SEVERE CUTS FROM VERY SHARP EDGES OF THE BROKEN DASH. THIS PROMPTED ME TO FILE THIS COMPLAINT BECAUSE OF THE NATURE AND SHAPE OF THE CRACKS CAN CAUSE SEVERE INJURY OR EVEN DEATH TO OCCUPANTS, ESPECIALLY CHILDREN,IN THE EVENT OF A CRASH AS WELL AS CUTS AND ABRASIONS WHEN SIMPLY ENTERING AND EXITING THE VEHICLE. *TR

Mileage: 138,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE INSTRUMENT PANEL COVER FAILED AND THE PANEL BROKE INTO PIECES, CAUSING THE ELECTRONIC DOOR LOCKS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE HEAT WAS CAUSING THE INSTRUMENT PANEL PLASTIC COVERING TO DETERIORATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 8/29/11 *CN UPDATED 09/21/11

Mileage: 16,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS LOCATIONS. THE FAILURE MILEAGE WAS 149,999. UPDATED 09/15/11 *BF UPDATED 09/26/11

Mileage: 149,999

2002 DODGE RAM 1500. DASHBOARD HAS CRACKED AND IS CONTINUING TO NOT ONLY CRACK BUT TO DISINTEGRATE. IT HAS LARGE HOLES IN IT WHERE THE PLASTIC HAS FALLEN OFF LEAVING VERY SHARP IRREGULAR SECTIONS. SOME PIECES HAVE FALLEN OFF, AND SOME HAVE FALLEN IN,... INTO THE DUCTS AND CAVITIES UNDER THE DASHBOARD COVERING. I BELIEVE IT IS A DANGER TO DRIVER AND ESPECIALLY TO PASSENGER OF THE VEHICLE IN THE EVENT OF AN ACCIDENT, CRASH OR EVEN A SUDDEN STOP. IT AFFECTS THE WORKING OF THE FRONT WINDOW DEFROSTER AS SOME OF THE PIECES HAVE FALLEN INTO THE DUCTWORK. I HAVE SEARCHED THE INTERNET AND THIS IS A WIDESPREAD PROBLEM IN ALL PARTS OF THE COUNTRY. REPLACEMENT OF THE DASHBOARD IS OVER $1000. I THINK THAT DODGE SHOULD HELD BE RESPONSIBLE FOR THE SHODDY MATERIALS USED IN THE MAKING OF THIS DASHBOARD. *TR

Mileage: 70,000

THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED INTO MANY SHARP, LOOSE PIECES. AT THIS POINT, IT'S NOT HELD TOGETHER BY ANYTHING. MY CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THE PIECES COULD CAUSE INJURY TO ANY VEHICLE OCCUPANTS. IT'S BEEN CRACKED SINCE 2008 WHEN THE VEHICLE WAS APPROXIMATELY 6 YEARS OLD. A FRIEND HAS THE SAME MAKE/MODEL AND HAS THE SAME PROBLEM. *TR

Mileage: 85,000

I HAVE A 2002 DODGE RAM 1500 AND MY DASHBOARD IS CRACKED FROM ONE END TO THE OTHER. THERE IS ALSO A HOLE WHICH MEASURES 9" LONG AND 3 1/2" WIDE. I BELIEVE UNDER THE RIGHT SITUATION THIS COULD CAUSE SERIOUS BODILY HARM. *TR

Mileage: 59,680

CRACKED DASHBOARD, WHEN I BOUGHT THIS TRUCK IT HAD A SMALL CRACK IN THE BOARD NOW A YEAR LATER IT HAVE ABOUT 8 CRACKS, I GOT A COVER FOR THE DASHBOARD, WAITING TO SEE IF THE MANUFACTURER WILL ISSUE A RECALL FOR THIS PROBLEM. *TR

Mileage: 92,000

2002 DODGE RAM QUAD CAB - REPORTING THE CRACKING OF THE DASH BOARD, THERE HAS BEEN NO DAMAGE TO THE DASH, THE RAM WAS KEPT IN A COVERED GARAGE AND STILL HAS SEVERAL CRACKS COMPLETE ACROSS THE DASH. THE BROKEN AND LOOSE PLASTIC PARTS COULD POSE A SAFETY HAZARD. *TR

Mileage: 100,000

THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING IN MULTIPLE PLACES. I'VE CALLED EVERY DODGE DEALER IN TOWN, AND I'VE BEEN TOLD THAT NEITHER THEY NOR DODGE WILL TAKE CARE OF THIS. *TR

Mileage: 80,000

CRACKED DASHBOARD. DANGEROUS DUE TO SHARP EDGES AND POSSIBLY INTERFERING WITH OPERATION OF AIRBAGS. *TR

Mileage: 75,000

DASHBOARD CRACKING AND HOLES IN IT. ENGINE WON'T SHIFT GEARS NOW AND DASHBOARD LIGHTS GO COMPLETELY OUT AT TIMES. *TR

Mileage: 120,000

DASHBOARD FALLING APART/ CRACKING. *TR

DASH COMPONENTS CRACKING AND FALLING APART WITHOUT ABUSE. NOT CAUSED BY SUN OR HEAT EXPOSURE. CRACKED DASH PANELS POSE A HAZARD DUE TO EXPOSED WIRING USUALLY COVERED AND PROTECTED BY DASH. PARTS OF CRACKING DASH CAN FALL INTO WIRING AND COMPONENTS HOUSED IN THE DASH, INCLUDING AIRBAG COMPONENTS. CRACKED DASH PANELS ARE VERY SHARP AND CAN CAUSE INCREASED DANGER IN CASE OF CRASH OR OCCUPANT IMPACT WITH DASH PANELS. THREE OF THESE VEHICLES IN OUR FAMILY, ALL WITH SAME PROBLEM OF DASH COMPONENTS CRACKING WITHOUT ABUSE OR NEGLECT. AWARE OF NUMEROUS OTHER VEHICLES OF THIS MAKE WITH SAME ISSUES. *TR

Mileage: 79,000

2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR

I HAVE A 2002 DODGE RAM 1500 AND MAY DASHBOARD HAD ONE CRACK 2 YEARS AGO. SINCE THEN MULTIPLE CRACKS HAVE APPEARED ALL ALONG THE DASH. MAY CONCERN IS THE DASH WILL FALL COMPLETELY APART OR A PIECE WILL COME LOOSE AND HIT SOMEONE. THANKS. *TR

I OWN A 2002 DODGE RAM 1500 AND THE DASH LOOKS LIKE IT HAS BEEN THROUGH A WAR ZONE. IT IS CRACKED ALL TO PIECES AND PARTS ARE STARTING TO FALL OFF.

JUST WHAT HAPPENED TO THE PHASE "RAM TOUGH" I'VE HAD MY 2002 DODGE RAM 1500 SINCE IT WAS NEW; I HAD INSTALLED A CARPETED DASH COVER A FEW MONTHS AFTER I BOUGHT THE TRUCK SO THE DASHBOARD WOULD BE PROTECTED FROM THE SUN. I EVEN INSTALLED A RETRACTABLE ACCORDION STYLE SUNSHADE. IN MID 2005, I WAS CLEANING THE INTERIOR AND REMOVED THE COVER ONLY TO FIND THREE CRACKS IN MY DASHBOARD, SINCE THEN I HAVE NOTED MORE AND MORE CRACKS WITH VERY SHARP EDGES TO THE POINT THAT NOW I HAVE HOLES WITH SHARP EDGES AND PIECES OF DASHBOARD FALLING DOWN INSIDE THE A/C DUCTS AND INTO THE WIRING OF THE DASH AREA, ALSO I SHOULD MENTION THAT SINCE THESE PIECES HAVE FALLEN INTO THE DUCTS, MY A/C UNIT IS NOT WORKING PROPERLY IN THAT THE INTERNAL DOORS TO DIVERT HOT AND COLD AIR ARE BEING BLOCKED BY THESE BROKEN PIECES AND NO LONGER OPEN OR CLOSE. I FEEL THAT DODGE NEEDS TO MAN UP AND PUT OUT A RECALL. LOOK, I LOVE MY TRUCK, IT'S MY THIRD ONE, AND I'VE BEEN A LOYAL CUSTOMER FOR MANY MANY YEARS. IT'S NOW TIME FOR DODGE TO SHOW THEIR LOYALTY TO ITS CUSTOMERS!!! *TR

I HAVE A 2002 DODGE RAM PICKUP THE DASHBOARD HAS BEEN CRACKED FOR A WHILE FROM THE DEFECT IN THE MATERIAL. THE OTHER DAY A PIECE OF THE DASHBOARD BROKE OFF. NOW THERE IS A REAL SHARP EDGE ON THE FRONT OF THE DASHBOARD AND IT WILL CUT SOMEONE IF THEY HAPPEN TO PUT THEIR HAND ON IT JUST RIGHT. GOD FORBID THAT SOME LITTLE CHILD SHOULD BUMP THEIR HEAD ON IT. *TR

Mileage: 62,000

I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND IN THE SUMMER OF 2007 I NOTICED THAT A CRACK HAD FORMED IN MY DASHBOARD, THERE ARE NOW 6 CRACKS THROUGHOUT THE WHOLE DASHBOARD. I AM EXTREMELY WORRIED THAT IF THE TRUCK IS INVOLVED IN A COLLISION THAT THE PIECES WITH THE SHARP EDGES WOULD BE EXTREMELY DANGEROUS TO THE OCCUPANTS BECAUSE THE DASHBOARD WILL BREAK INTO PIECES AND FLY THROUGH THE CAB. *TR

Mileage: 55,000

CRACKING DASHBOARD ON 2002 DODGE RAM 1500. SAFETY ISSUES WITH SHARP EDGES AND LOOSE PIECES. NUMEROUS COMPLAINTS THROUGHOUT INTERNET SITES OF SAME PROBLEM. DODGE HAS NOT ISSUED A RECALL. MODEL YEARS 1998-2006 INVOLVED. *TR

Mileage: 90,000

2002 DODGE RAM 1500. DASH HAS BEEN CRACKING FOR LAST SEVERAL YEARS AND I JUST NOW STARTED RESEARCHING ON INTERNET FOR FEAR OF SOME ELECTRICAL SHORT OR SERIOUS INJURY. THIS IS AN APPARENT VERY COMMON DEFECT WITH DODGE, THAT DODGE DOES NOT WANT TO RECTIFY. I'VE ALWAYS USED A SUNVISOR AND TRIED MY BEST TO PROTECT THE DASH AND INTERIOR. 1. EVENTS LEADING UP TO FAILURE - DEFECT IN MATERIALS USED BY DODGE. 2. FAILURE AND OCCURRENCE - DASH KEEPS CRACKING. 3. ACTIONS TAKEN TO CORRECT - FILING COMPLAINT. *TR

Mileage: 65,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 .THE CONTACT STATED WHILE ENTERING HIS VEHICLE HE NOTICED CRACKS ON THE DASHBOARD. THE MANUFACTURER HAD NOT BEEN CONTACTED ABOUT THE FAILURE. THE CONTACT HAS FOUND OTHER COMPLAINTS ABOUT THIS FAILURE ON THE NHTSA WEBSITE. UPDATED EVOQ 03/22/11

Mileage: 204,000

THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO ANYONE IN THE VEHICLE.I ALSO PICK UP MY GRANDCHILDREN EVERY DAY FROM SCHOOL AND THE DASH ON MY TRUCK HAS BROKEN IN SO MANY PLACES THAT IT IS NOW FALLING APART AND HUGE PIECES FALLING OUT.THIS PLASTIC IS VERY SHARP AND COULD SLICE OPEN ANYONE AROUND IT. I HAVE ALWAYS KEPT MY TRUCK PARKED IN A GARAGE SINCE I HAVE OWNED IT(2002)-SO THE SUN IS NOT THE PROBLEM-IT IS A DEFECTIVE PRODUCT THAT WAS INSTALLED ON MY VEHICLE WHEN BUILT. I HAVE CONTACTED MY DEALERSHIP TWICE AND THEY TELL ME THAT THERE IS NOTHING THEY WILL DO ABOUT IT. *TR

Mileage: 38,000

DEFECTIVE DASH (DASH IS CRACKING ALL OVER AND COULD COME APART ). *TR

Mileage: 80,000

THE DASH IN MY 2002 DODGE RAM 1500 BEGAN CRACKING IN JANUARY 2010. IT IS NOW SEPTEMBER AND THE REAR TRIM SECTION HAS FOUR CRACKS WHICH HAVE ALLOWED THE CENTER GRILL TO FALL INSIDE THE DASH. THE FRONT OR MAIN DASH HAS A CRACK PERPENDICULAR TO THE WINDSHIELD OVER THE GLOVE BOX AREA. THE CENTER OF THE DASH IS CRACKED FROM THE REAR EDGE TO THE FRONT LEADING EDGE AND APPEARS TO BE GETTING WIDER. WHAT ONCE APPEARED AS A HAIRLINE CRACK NOW HAS WIDENED AND APPEARS AS THOUGH IT IS BECOMING VERY UNSTABLE. THIS TYPE OF DASH WHILE ATTRACTIVE SHOULD NEVER HAVE BEEN USED. THE EDGES OF THESE CRACKS ARE A VERY HARD PLASTIC AND FEEL SHARP. GOD FORBID COMING IN CONTACT WITH THIS MATERIAL IN A WRECK. A PADDED TYPE DASH SHOULD HAVE BEEN USED. DID NOT DO ENOUGH RESEARCH BEFORE BUYING THIS VEHICLE. A RECALL BY THE MANUFACTURER SHOULD BE ORDERED. *TR

Mileage: 95,000

MY 2002 DODGE RAM 1500 DASH IS CRACKING SEVERELY AND I AM WORRIED THAT PIECES OF THE DASH ARE FALLING INTO THE DASH WHILE, THAT WHILE DRIVING THE PIECES OF THE DASH WILL CUT VITAL ELECTRICAL COMPONENTS INCLUDING THOSE FOR SAFETY. MY DASH HAS BEEN GETTING WORSE OVER TIME AND I AM AFRAID OF WHAT MIGHT HAPPEN IF I AM DRIVING AND THE DASH FULLY COLLAPSES. *TR

Mileage: 41,000

DASH CRACKING DUE TO IMPROPER MOLDING TEMPERATURES OR MOLDING ADDITIVES. *TR

Mileage: 45,000

THE DASH BOARDS ON THE 2002 DODGE RAM 1500 IS MADE FROM AN INFERIOR PLASTIC THAT CRACKS,BUSTS,AND EVENTUALLY JUST FALLS INTO A GAPING HOLE. THIS RESULTS IN ELECTRICAL MALFUNCTIONS. I DID NOT REALIZE WHAT A WIDE SPREAD PROBLEM THIS WAS UNTIL I DID SOME RESEARCH OF MY OWN. THERE ARE THOUSANDS OF WEBSITES DEDICATED TO THIS VERY PROBLEM AND DODGE IS AWARE IT EXISTS BUT THUSFAR HAS NOT SUBMITTED A RECALL. I HAVE BEEN TRYING TO REPLACE MY DASH FOR THIS VERY REASON BUT THE COST IS VERY HIGH AND I FEEL AS A CONSUMER IT SHOULD NOT BE MY RESPONSIBILITY SINCE THE MATERIAL WAS INFERIOR TO BEGIN WITH. RIGHTNOW MY DASH IS GLUED TOGETHER AND I AM SURE THIS ISN'T A LONG TERM FIX BUT I HAVE NO OTHER CHOICE. THE ELECTRICAL PROBLEMS I HAVE READ THAT OTHERS HAVE HAD ARE NUMEROUS INCLUDING BUT NOT LIMITED TO HEADLIGHTS GOING OUT WHILE DRIVING IN DARK CONDITIONS. I AM AFRAID MY DASH TOO WILL COLLAPSE IF NOT REPLACED. PLEASE CONSIDER THE RAMIFICATIONS IF THIS PROBLEM ISN'T TAKEN CARE OF. *TR

Mileage: 40,000

I HAVE A 2002 DODGE 1500 AND THE DASH BOARD IS CRACKING AND FALLING WHERE THE DEFROST BLOWS AND LAST WINTER I TURNED IT ON AND A SHARP PIECE OF THE DASH CUT MY FACE. I AIN'T SAYIN IT WAS BAD BUT IF IT WOULD HAD HIT ME IN THE EYE AND MADE ME WRECK AND DIE THEN MY FAMILY WOULD OWN DODGE. YALL SAY ITS NOT DANGEROUS AND I WOULD AGREE IF THAT WOULDN'T HAD HAPPENED TO ME BUT IT DID AND ITS EXTREMELY DANGEROUS AND I THINK YALL SHOULD RECALL THEM AND MAKE DODGE REPLACE THEM AND START MAKING THEM BETTER. I HAD A 98 GMC AND IT HAD NO PROBLEM SO THEY NEED TO MAKE THEM LIKE GMC DOES AND STOP MAKING EVERYTHING SO CHEAP BEFORE THEY KILL EVERYONE. *TR

I HAVE A 2002 DODGE RAM WITH CRACKS ALL OVER THE DASH. RECENTLY A CAR PULLED OUT IF FRONT OF ME AND I HAD TO SLAM ON BRAKES. MY YOUNG NIECE WAS RIDING IN THE PASSENGER SEAT AND EXTENDED HER ARMS OUT IN FRONT OF HER. THE SEAT BELT WORKED BUT HER HANDS AND WRIST WERE CUT BY SHARP EDGES IN THE DASH PLASTIC. ONE CUT WAS PRETTY DEEP AND REQUIRED 12 STITCHES. THE CRASH EXPOSED OTHER SHARP EDGES AND SOME FELL INTO THE VENTS. THEY RATTLE WHEN I GO OVER BUMPS IN THE ROAD. DODGE NEEDS TO RECALL AND FIX THIS PROBLEM. I HAVE A 74 SILVERADO WITH ORIGINAL DASH. *TR

Mileage: 80,000

FOR TWO YEARS MY DASHBOARD HAS BEEN CRACK IN MY 2002 DODGE RAM PICK UP TRUCK. WITHIN THE LAST TWO WEEKS THE DASH BOARD IS FALLING APART. I WENT ONLINE TO SEE HOW MUCH DOES A DASH BOARD COST AND I FIND OUT ABOUT THOUSANDS OF DODGE RAM OWNERS WITH THE SAME PROBLEM WHICH ENDED UP IN ELECTRICAL PROBLEMS. I WILL LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. I HATE TO KEEP DRIVING THE TRUCK AND END UP IN AN ACCIDENT. THIS IS REALLY A SAFETY HAZARD TO SAY THE LEAST AND NOTHING HAS BEEN DONE ABOUT IT. *TR

Mileage: 80,000

2002 DODGE RAM 1500 DASH IS CRACKING. HAS POTENTIAL TO COME DISLODGED IN THE CAB AND PRODUCE A FLYING OBJECT IN THE EVENT OF A CRASH, OR TO CAUSE AN ACCIDENT IF THE DASH FALLS APART WHILE DRIVING. *TR

Mileage: 125,000

DASHBOARD CRACKING APART. MAKING ME WONDER ABOUT HOW SAFE VEHICLE WILL BE IN A CRASH. AM I GOING TO HAVE PROJECTILE, POSSIBLY SHARP, PIECES OF PLASTIC FLYING ABOUT INSIDE THE VEHICLE? WILL AIR BAGS OPERATE PROPERLY? IE: WILL AIR BAGS BLOW BACK INTO THE DASH INSTEAD OF OUT TO PROTECT OCCUPANTS? *TR

Mileage: 48,000

DASHBOARD ON 2002 DODGE RAM HAS CRACKED FROM FRONT TO BACK. AFTER READING ALL COMPLAINTS ON THIS PROBLEM, I BELIEVE SOMETHING (RECALL) NEEDS TO BE DONE. LOCAL DEALERSHIP STATED A COST OF $2,550 TO FIX. AFRAID THAT THIS WILL CAUSE ELECTRICAL PROBLEMS AS HAS SO MANY OF THE COMPLAINTS READ SO FAR. IT WOULD BE NICE TO SEE THE GOVERNMENT MAKE DODGE STEP UP AND PAY FOR THE CHEAP PARTS THEY PUT IN THEIR VEHICLES. GOT A SUGGESTION. SINCE THE GOVERNMENT OWNS DODGE, WHY DON'T YOU PUT SOME OF MY TAX DOLLARS TOWARDS FIXING MY TRUCK. I KNOW I CAN'T AFFORD $2,550. *TR

Mileage: 41,000

DASH OF VEHICLE (2002 DODGE RAM 1500) CRACKING LEAVING VERY SHARP EDGES. THE DASH HAS BEEN CARED FOR AS PER DEALER RECOMMENDATIONS. DODGE HAS THOUSANDS OF COMPLAINTS BUT HAS FAILED TO TAKE ANY ACTION. *TR

Mileage: 120,000

2002 DODGE RAM QUAD CAB DASH IS CRACKED AND LOSING LARGE PIECES BEYOND REPAIR AND IS AFFECTING WIRING, WINDOWS ,DOOR LOCKS AND GAUGES. SPEEDOMETER IS OFF AND CAUSED US TO GET A TICKET. *TR

JAN. 10, 2010 A VERY LARGE CRACK APPEARED IN THE DASH ON MY 2002 DODGE 1500 PICKUP AT FIRST IT WAS JUST A COSMETIC THING ,BUT NOW ALL THE WIRING IS EXPOSED THE VEHICLE TURN INDICATORS DO NOT WORK WHEN IT IS BAD WEATHER THE WINDSHIELD WIPERS DON'T WORK AND THE DEFROSTERS WILL NOT CHANGE FROM COLD TO HOT. I WENT TO THE DEALER THEY ADVISED ME IT WAS NOT THEIR PROBLEM ,BUT I HAVE LEARNED THAT I AM NOT THE ONLY ONE THIS HAS AFFECTED AND MY PROBLEM IS A SERIOUS SAFETY ISSUE. *TR

CRACKED DASHBOARD JUST FLAKING AND REALLY SHARP EDGES. *TR

DASHBOARD CRACKED. *TR

Mileage: 83,000

DASHBOARD HAS TWO VERY LARGE CRACKS ALL THE WAY THRU IT FROM THE FRONT BY THE WINDSHIELD ALL THE WAY TO THE BACK OF IT, AND A THIRD CRACK IS NOW STARTING TO FORM. I'VE OWNED THIS TRUCK SINCE IT WAS NEW AND HAVE TAKEN GOOD CARE OF IT AND BELIEVE THAT DODGE INSTALLED AN INFERIOR PRODUCT IN THEIR 2002 DODGE RAM PICKUP TRUCKS. *TR

Mileage: 88,500

2002 DODGE RAM 1500 DASH CRACKING. THE DASH ON MY TRUCK IS CRACKING TO COLLAPSE. THIS IS A COMMON COMPLAINT ON THIS MODEL TRUCK. PIECES ARE FALLING DOWN INSIDE THE DASH WHICH IS SURELY BOUND TO DAMAGE OTHER COMPONENTS INSIDE THE DASH, POSSIBLY CAUSING ELECTRICAL OR MECHANICAL FAILURE. ALSO HAVE TO WONDER HOW DANGEROUS BRITTLE PLASTIC SHARDS WOULD BE IN A COLLISION. *TR

Mileage: 100,000

MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. TO CORRECT THE ISSUE AND THEY REFUSED TO HELP ME. I FIND IT HARD TO BELIEVE THAT A PLASTIC DASH THAT IS CRACKING SO BADLY THAT THERE ARE SHARP EXPOSED EDGES AROUND THE AIRBAG IS NOT A SAFETY CONCERN. I WOULD LIKE THE NHTSA TO FOLLOW UP WITH CHRYSLER ABOUT THIS ISSUE AND SEE WHAT NEEDS TO BE DONE TO ENSURE THAT NO ONE IS INJURED BY SHRAPNEL FROM A DEFECTIVE DASH.

Mileage: 75,000

ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAPPEN. I HAVE SEEN MANY POSTS FROM OTHERS INDICATING THE SAME THING HAPPENING TO THEM. I THINK CHRYSLER SHOULD BE FIXING THESE BEFORE SOMEONE DIES. ALSO HAVE THE CRACKED DASH. *TR

Mileage: 73,000

DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND MAY BE A HAZARD. *TR

Mileage: 85,000

I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. IT'S ABOUT THE FACT THAT DODGE IS AWARE OF THIS PROBLEM AND THEY HAVEN'T FIXED THE REPLACEMENT PART WHICH MEANS THAT IF I GO THERE RIGHT NOW AND BUY THIS PART I'M GOING TO HAVE THE SAME PROBLEM IN LESS THAN A YEAR. *TR

Mileage: 48,000

CRACKED DASH BOARD ON A DODGE RAM 1500 IM CONCERNED THAT IF I WERE TO GET INTO ANY TYPE OF ACCIDENT NO MATTER THE SPEED AND THE AIR BAG DEPLOYS THAT THE PIECES OF THE DASH WILL ALSO FLY OFF CAUSING INJURY TO MY PASSENGERS. *TR

Mileage: 63,000

I HAVE A 2002 DODGE RAM THAT I BOUGHT USED IN 2006. I DID NOT HAVE THE TRUCK SIX MONTHS AND I NOTICED A SMALL CRACK. A COUPLE OF DAYS LATER I NOTICED TWO MORE INCLUDING THE SPEAKER GRILLS IN THE DASH COMPLETELY FALLING APART. THIS IS A NATIONWIDE PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE TAKES A PIECE OF PLASTIC TO THE FACE IF IN AN ACCIDENT. ONCE IT STARTS CRACKING IT IS NOT GOING TO STOP AND THIS IS A SAFETY ISSUES FOR NOT ONLY EXPOSED WIRES BUT ALSO AIRBAGS THAT IF DEPLOYED WILL SEND SHARP PIECES OF PLASTIC EVERYWHERE. *TR

OVER A PERIOD OF 6 MONTHS THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS BEGAN TO CRACK AND CRUMBLE AWAY LEAVING SHARP EDGES. THERE HAS NEVER BEEN ANY IMPACT TO THE DASH OR VEHICLE. THE PLASTIC THAT THE DASH IS COMPOSED OF IS BRITTLE AND WEAK. *TR

Mileage: 76,000

I HAVE A 2002 DODGE RAM 1500 TRUCK MY DASHBOARD IS CRACKING AND FALLING APART. IT WONT BE LONG BEFORE THE DASH FALLS INTO THE TRUCK. *TR

Mileage: 165,000

DASH IS CRACKED ON MY 2002 DODGE RAM 1500 IN MULTIPLE PLACES. *TR

MY 2002 DODGE RAM 1500 DASH BOARD HAS BEEN CRACKING AND STEADILY GETTING WORSE OVER THE PAST YEAR. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY WOULD ONLY PAY $500.00 TOWARDS A $1200.00 REPAIR. *TR

Mileage: 80,500

THE DASH ON MY 2002 DODGE RAM 1500 TRUCK IN CRACKING ON PASSENGER SIDE ABOVE THE AIR BAG. THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE TRUCKS BETWEEN 1998 AND 2006. *TR

Mileage: 590,390

THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS STARTED TO CRACK. THIS WILL ONLY GET WORSE AND WILL LEAD TO POTENTIAL SAFETY PROBLEMS WITH THIS VEHICLE. DODGE HAS BEEN AWARE OF THIS SINCE 2001 AND REFUSES TO CLASSIFY IT AS A SAFETY ISSUE AND REFUSES TO REPLACE THE ITEM. *TR

Mileage: 60,000

I OWN A 2002 DODGE RAM 1500 AND I HAVE BEEN NOTICING THAT THE DASH HAS BEEN CRACKING AND THEN IT BEGAN TO CRACK MORE TO THE POINT OF HAVING NO DASH AT ALL. I DON'T THINK THIS IS JUST A COSMETIC DEFECT IT IS A SAFETY ISSUE. IT DOESN'T TAKE A HOARD OF INSPECTORS TO SEE HOW THIS CAN CAUSE DAMAGE TO OCCUPANTS IN THE TRUCK. LETS JUST FORGET ABOUT THE SAFETY ISSUE FOR A SECOND, AFTER BUYING A DODGE INTREPID AND HAVE THE MOTOR FAIL AT 60,000 AND I SAID " I WILL NEVER BUY ANOTHER DODGE", BUT I GAVE DODGE A SECOND CHANCE BECAUSE I LIKED THE LOOK OF THE TRUCK INSIDE AND OUT. WITH THAT SAID I DON'T MIND REPLACING THE CONTROL ARMS WHERE THE BALL JOINTS ARE WELDED IN, AT A COST OF 600.00 DOLLARS. WISH I WOULD HAVE LOOKED AT THAT TOO, BUT HAVING TO REPLACE THE DASH IS NOT JUSTIFIED AS AN EXPENSE THAT I SHOULD HAVE TO PAY FOR. IF I SOLD THIS TRUCK TO SOMEONE I KNOW THE FIRST THING THEY WOULD SAY, "THAT DOESN'T LOOK SAFE AND MAKES YOU WONDER WHAT ELSE IS UNSAFE WITH THE TRUCK." IT DOES MAKE YOU WONDER ABOUT THE REST OF THE TRUCK, DID THEY CUT CORNERS ON OTHER PARTS OF THE VEHICLE? LET ME ASK NHTSA WHEN YOU GET IN YOUR VEHICLE TO GO HOME AFTER WORK AND YOUR DASH STARTED CRACKING, TO THE POINT OF YOUR SPEAKERS FALLING OUT WHEN YOU HIT THE BRAKES WOULD YOU FEEL SAFE. THAT'S MY STORY AND I AM STICKING TO IT. *TR

THIS CONCERNS THE CRACKING OF THE DASHBOARD ON A DODGE RAM. IF CRACKED OR BROKEN ENOUGH, IT COULD CAUSE INJURY OR FIRE IF THE SUN WOULD GET TO THE WIRES IN THE DASH. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THERE SHOULD BE A RECALL FILED ON DODGE RAMS FROM 1998-2005 FOR THE DASHBOARDS BEFORE SOMEONE GETS HURT. *TR

Mileage: 115,000

THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING. I'M AFRAID THE DIRECT SUNLIGHT IS GOING TO DAMAGE OR SHORT THE WIRING. THE DAMAGE MAY CAUSE FAILURE OF COMPONENTS. ALSO IF ACCIDENT OCCURS PIECES OF THE DASH MAY END UP HITTING THE PERSONS INSIDE. *TR

Mileage: 116,000

THE DASHBOARD CRACKS BY ITSELF AND FOR NO APPARENT REASON. WHILE DRIVING DOWN THE ROAD THE DASHBOARD WILL JUST SPLIT. THE NOISE IS VERY LOUD AND STARTLING AND COULD CREATE A POTENTIALLY DANGEROUS DISTRACTION WHILE OPERATING THE VEHICLE. THIS HAS OCCURRED SEVERAL TIMES, RESULTING IN NUMEROUS CRACKS IN MY DASHBOARD AND EXPOSING THE COMPONENTS INSIDE MY DASHBOARD TO THE HEAT OF DIRECT SUNLIGHT COMING THROUGH MY WINDSHIELD. *TR

Mileage: 100,000

2002 DODGE RAM 1500-DASH BOARD CRACKS IN SEVERAL LOCATIONS. SEAT BELT LATCH COVERS DISINTEGRATED. *TR

Mileage: 95,000

THE DASH ON MY 2002 DODGE 1500 STARTED OFF WITH A SMALL CRACK ACROSS THE DEFROST VENT. WITHIN A FEW DAYS THERE WAS ANOTHER CRACK ON THE ADJACENT VENT. IN LESS THAN A MONTH, MY ENTIRE DASH HAD VERY LARGE CRACKS ALL OVER IT. *TR

I WANTED TO KNOW WHAT COULD BE DONE ABOUT THE DASHES THAT ARE IN DODGE RAMS? YOU CAN BROWSE THE WEB, AND I'M NOT THE ONLY ONE, BUT ALL THE DASHES IN DODGE RAMS FROM 00' UP TO 02' ARE CRACKING, AND DODGE REFUSES TO DO ANYTHING ABOUT IT... HERE RECENTLY, THEY RELEASED A RECALL FOR STEERING WHEEL COLUMNS, BUT STILL NOT EVEN THE SLIGHTEST BUDGE AS TO A DASH RECALL. IT IS HAPPENING IN DODGE RAMS ALL ACROSS THE U.S. PROVING THAT IT IS NOT JUST THE SOUTHERN HEAT THAT IS CAUSING THIS, BUT RATHER A DEFECT IN THE MATERIAL. THE DASHES CRACK WITHOUT THE SLIGHTEST SIGN OF SUN DAMAGES, SPOTS, OR FADING... PLEASE INVESTIGATE THIS... THE DASH ALSO COVERS MAJOR WIRES THAT ARE THE KEY FOR THE VEHICLE, AND IF THEY MELT OR GET WET, IT COULD CAUSE MAJOR MALFUNCTIONS OF THE VEHICLE AND COULD CAUSE SERIOUS INJURIES. *TR

Mileage: 116,000

2002 DODGE RAM DASH PANEL FALLING APART , THE AIR BAG WILL EVENTUALLY BE AFFECTED. *TR

Mileage: 85,000

2002 DODGE RAM 1500 PICK-UP TRUCK HAS HUGE CRACKS AND HOLES IN DASHBOARD. THE SUNLIGHT AND HEAT DIRECTLY HITTING WIRES AND OTHER COMPONENTS AS A RESULT OF THE CRACKS AND HOLES IS A SAFETY HAZARD. DODGE SHOULD RECALL ALL MODELS/YEARS EFFECTED WITH THESE DEFECTIVE DASHBOARDS. *TR

2002 DODGE RAM 1500 DASHBOARD CRACKING AT 85,000 MILES AND IT WILL NOT STOP LOOKS LIKE IT WILL CONTINUE TO CRACK TILL IT IS COMPLETELY GONE. *TR

Mileage: 85,000

DASH HAS STARTED CRACKING AND FALLING APART IN PLACES. IM AFRAID THAT IF I GET INTO AN ACCIDENT THE AIRBAG DEPLOYMENT IS GOING TO SEND PLASTIC SHARDS THROUGHOUT MY TRUCK DOING MORE HARM THAT GOOD. DODGE SHOULD FIX THIS PROBLEM BEFORE SOMETHING COMES FROM IT. IS IT GOING TO TAKE A LAWSUIT TO GET THIS NOTICED. HYPOTHETICALLY SPEAKING IF I GET INTO A WRECK AND MY SON DIES FROM A PIECE OF PLASTIC THROWN ACROSS THE CAR, NO AMOUNT OF MONEY WILL EVER FIX THAT PROBLEM. HAVE ALREADY ASKED DODGE ABOUT THIS AND THEY ARE AWARE OF THE PROBLEMS AND BLAME IT ON THE OWNERS LACK OF CARE. NOTHING HAS BEEN DONE IN AN ATTEMPT TO FIX THIS PROBLEM. *TR

Mileage: 75,000

DASH BOARD COMPLETELY CRACKED TO PIECES AND I AM CONCERNED IT WILL NOT BE SAFE TO DRIVE ANY MORE. ALL IT WAS CAUSED BY WAS HEATING AND COOLING THROUGH OUT THE YEAR. THERE IS LIKE NO INSULATION IN THE DASH. I KNOW OF TRUCKS THAT WERE ONE YEAR OLD AND THERE DASH CRACKED. THE ENTIRE DASH NEEDS TO BE REPLACED, WHICH WILL BE A NATION WIDE CAMPAIGN. *TR

Mileage: 65,790

MY DODGE RAM 1500 TRUCK IS A 2002 MODEL. THE ENTIRE DASHBOARD IS CRACKING SO BADLY THAT LARGE PIECES ARE FALLING DOWN INTO THE ELECTRICAL SECTION. IT GETS WORSE DAILY AND I'M AFRAID OF A FIRE. *TR

Mileage: 40,000

THE DASH HAS BEGUN CRACKING. LITTLE PIECES ARE FALLING DOWN INTO THE DASH THE LOWER DASH AND INTO AIR VENTS. THESE ARE NOT SMALL MINOR CRACK, THEY ARE LARGE CRACKS THAT COVER THE ENTIRE DASHBOARD. THIS HAS BEEN A PROBLEM WITH DODGE RAM DASHBOARDS FOR YEARS. *TR

Mileage: 50,000

DASH IS CRACKING, ONE DEFROSTER VENT SCREEN HAS BROKEN OFF AND FALLEN INTO DEFROST VENT DUE TO BECOMING BRITTLE, ADDITIONAL CRACKS ARE BECOMING MORE EVIDENT AS THE DAYS GO BY. *TR

Mileage: 117,850

MY 2002 DODGE RAM 1500 HAS CRACKED DASH AND IT IS VERY BRITTLE. WHILE RESEARCHING ONLINE I FOUND HUNDREDS MORE WITH SAME PROBLEM. I BELIEVE THIS COULD CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES WORK IT WOULD THROW PIECES OF THE DASH INTO THE PERSON CAUSING MAJOR INJURES TO THAT PERSON. I BELIEVE THAT DODGE SHOULD LOOK IN TO THIS. THEY SHOULD RECALL AND FIX THE PROBLEM BEFORE SOMEONE GETS HURT. *TR

Mileage: 100,000

PURCHASED VEHICLE USED IN 2006 WITH 34,000 MILES. IN JUNE OF 2008 I NOTICED A CRACK APPROX. 2" LONG IN THE DASHBOARD ON THE PASSENGER SIDE STARTING IN THE TRAY, VEHICLE HAD APPROX. 53,000 MILES ON IT. BY SEPTEMBER OF 2008 THE ONE CRACK DEVELOPED INTO 3 CRACKS WITH 1 SPANNING THE ENTIRE WIDTH OF THE DASH ALONG THE CENTERLINE OF THE VEHICLE. NOW IN MARCH OF 2009 WITH 69,000 MILE, THERE ARE 5 CRACKS TOTAL AND THE DASHBOARD IS SAGGING AND THE DEFROSTER VENTS ARE STARTING TO CRACK APART. THE VEHICLE HAS NEVER BEEN IN A ACCIDENT, THE ONLY PROTECTANT USED ON THE DASH WAS RECOMMENDED AND PURCHASED AT THE DODGE DEALERSHIP WHERE I BOUGHT THE TRUCK. *TR

Mileage: 53,000

THE DASHBOARD HAS CRACKED IN MANY PLACES ON MY 2002 DODGE 1500 4X4. FULL LENGTH CRACKS FROM WINDSHIELD TO DRIVER, ABOUT 4 LARGE ONES AND A FEW SMALL ONES STARTING. MAY BE MORE COSMETIC BUT IF CONTINUES, IT MY AFFECT DRIVING. *TR

DASHBOARD IS STARTING TO CRACK IN VARIOUS PLACES. *TR

Mileage: 125,978

THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING AND PIECES ARE FALLING OFF. I'M AFRAID ITS GOING TO SHORT SOMETHING OUT. *TR

Mileage: 117,000

FOR NO APPARENT REASON MY DASHBOARD HAS SEVERAL CRACKS WHICH APPEARED SUDDENLY RUNNING THE LENGTH OF THE DASHBOARD FROM FRONT TO BACK. THERE IS NO OTHER DAMAGE TO THE VEHICLE THAT WOULD HAVE CAUSED THIS AND THE VEHICLE IS WELL MAINTAINED. THE CRACKS ARE PRIMARILY OVER THE PASSENGER SIDE OF THE DASH BUT THERE ARE ALSO A FEW ON THE DRIVERS SIDE. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF THE PASSENGER AIRBAG DEPLOYED, IT WOULD PROBABLY TURN THE DASH INTO A PLASTIC GRENADE SENDING SHRAPNEL AROUND THE CAB AND INTO THE OCCUPANTS. *TR

Mileage: 50,400

THE DASH ON MY 2002 DODGE RAM 1500 HAS CRACKED IN MULTIPLE PLACES DUE TO DEFECTIVE PLASTICS. I UNDERSTAND I AM NOT THE ONLY PERSON WITH THIS ISSUE. WHERE THIS HAS BECOME A SAFETY ISSUE IS THE SHARPNESS OF THE PARTS. MY SON AND I HAVE BOTH SLICED OUR HANDS OPEN WHEN CLEANING THE DASH, EVEN TRYING TO BE CAREFUL. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER. SEE THE FOLLOWING WEBSITE AS I AM NOT THE ONLY PERSON WITH THIS ISSUE. HTTP://WWW.DODGEPROBLEMS.COM/CRACKED-DASHBOARD.SHTML. *TR

MY 2002 DODGE RAM 1500 SLT 4X4S DASHBOARD IS CRACKED AND IS GETTING WORSE. TRUCK IS VERY WELL TAKEN CARE OF AND CAN THINK OF NOTHING THAT WOULD CAUSE THIS AS A FAULT OF MINE. *TR

Mileage: 70,000

I PURCHASED 2002 DODGE 1500 TRUCK NEW. NOW THE DASH BOARD IS CRACKED 3 DIFFERENT PLACES,AND THE DODGE DEALER WILL MOT REPLACE OR FIX THE PROBLEM WITHOUT CHARGING ME 1000$. THIS SEEMS TO BE A BIG PROBLEM FACING DODGE TRUCK OWNERS FROM 1998 TO 2006. PLEASE HELP. THANKS MICHAEL *TR

Mileage: 77,000

THE DASHBOARD ON MY 2002 DODGE RAM 1500 TRUCK IS CRACKING. WHAT WILL HAPPEN IN AN ACCIDENT? WHAT HAPPENS WHEN THE PASSENGER AIR BAG DEPLOYS? WILL PLASTIC FRAGMENTS ACT LIKE PROJECTILES AND HURT OCCUPANTS? CONTACTED MY DEALER AND CHRYSLER CORP. WITH NO HELP EXCEPT FOR AN OPTION TO REPLACE FOR $1,100. WHY SHOULD THE CONSUMER PAY FOR A DEFECTIVE PRODUCT? I DON'T HAVE $1,100 TO FIX THIS PROBLEM AND THEN HAVE NO GUARANTEE IF I'M NOT JUST BUYING THE SAME TYPE OF PRODUCT (JUNK). IF IT HAS BEEN REVISED, THEN CHRYSLER KNOWS IT DEFECTIVE. *TR

Mileage: 60,000

THE PLASTIC DASH FOR MY 2002 DODGE RAM 1500 HAS CRACKS. WHILE IT IS NOT A SAFETY ISSUE CURRENTLY, IT COULD LEAD TO SHARP EDGES IN THE PLASTIC THAT CAN CUT SOMEONE OR CAUSE SERIOUS INJURY. *TR

Mileage: 78,000

I HAVE A 2002 DODGE RAM, I HAVE HAD IT SINCE 2004 AND EVER SINCE I'VE HAD IT, THE DASH CONTINUES TO CRACK. MORE AND MORE. I SPOKE WITH DODGE AND THE DAMAGE, FOR JUST THE DASH WHERE THE DEFROSTER IS LOCATED, WOULD BE MORE THAN $500. THAT IS RIDICULOUS AND ANY PROBLEM OF THIS CALIBER THAT OCCURS THIS QUICK SHOULD BE TAKEN CARE OF OR AT A REASONABLE PRICE. *TR

Mileage: 36,000

DASH BOARD CRACKING ON MY 2002 DODGE RAM 1500 5.9. *TR

Mileage: 887,502

I HAVE A 2002 DODGE RAM 1500. THE DASH IS FALLING APART AND CHRYSLER OR THE NHTSA WON'T RECALL OR FIX THIS ISSUE. IT INVOLVES THE 98-2005 MODELS. THIS PROBLEM IS NOT GETTING ANY BETTER THROUGH THE YEARS. DOES SOMEONE NEED TO GET SERIOUSLY HURT OR KILLED TO RESULT IN A RECALL? I AM GOING TO DO MY BEST TO GO NATIONAL WITH THIS ISSUE TO GET RESULTS FROM CHRYSLER OR THE NHTSA. *TR

Mileage: 68,000

MY TRUCK IS 6 YEARS OLD I BOUGHT IN 2002 WITH 2 MILES ON IT. IT NOW HAS 100,000 MILES ON IT AND I WAS DRIVING TO WORK THE OTHER DAY AND PART OF DASH COLLAPSED IN ABOVE THE DRIVER SIDE STEERING WHEEL. I ALMOST WRECKED WHEN THAT HAPPENED. I CHECKED ONLINE AND NOTICED A LOT OF COMPLAINTS ABOUT THE DASH CRACKING AND DODGE WAS NOT DOING ANYTHING ABOUT IT. *TR

Mileage: 100,500

THE DASH BOARD ON MY 2002 DODGE RAM IS CRACKING AND IN DANGER OF COLLAPSING EXPOSING THE WIRING AND ELECTRICAL COMPONENTS REQUIRED FOR SAFE OPERATION. *TR

Mileage: 36,000

DASHBOARD HAS SO MANY CRACKS ITS A SAFETY ISSUE. 2002 DODGE RAM 1500. *TR

Mileage: 80,000

DASH IN 2002 DODGE RAM 1500 QUAD CAB. *TR

Mileage: 50,000

THE DASHBOARD BEGAN CRACKING TWO YEARS AGO AND HAS CONTINUED TO DO SO. THERE ARE NOW SEVERAL LARGE CRACKS IN THE DASHBOARD. *TR

Mileage: 38,000

AROUND THE MIDDLE OF APRIL I NOTICED A SMALL PATCH OF PAINT DISAPPEARING FROM THE ROOF OF MY TRUCK. OVER THE PAST FEW MONTHS MOST OF THE PAINT ON MY ROOF AND OTHER PARTS OF THE TRUCK IS COMING OFF. *TR

Mileage: 60,000

MY DASH ON MY 2002 DODGE RAM 1500 IS CRACKED ALL TO PIECES. I TAKE GOOD CARE OF MY VEHICLE AND THE DASH IS STILL CRACKING MORE EVERYDAY. THIS PROBLEM IS DUE TO CHEAP PLASTIC BEING USED BY DODGE. I THOUGHT THIS MIGHT BE AN ISOLATED INCIDENT, BUT I HAVE FOUND HUNDREDS OF OTHERS WITH THE EXACT SAME PROBLEMS. DODGE DOESN'T SEEM TO THINK THAT IT IS THEIR FAULT, BUT WITH THE LARGE OCCURRENCE OF THIS PROBLEM IT HAS TO BE. *TR

WINDSHIELD FOGGING UP ON INSIDE DUE TO LEAKING HAND HOLDS. RESULTING IN VISUAL PROBLEMS ALONG WITH EXCESSIVE MOISTURE UNDER THE DASH PAD CAUSING CRACKING. ALONG WITH SAFETY CONCERNS WITH PASSENGER SIDE AIR BAG WORKING PROPERLY WHEN NEEDED AND ANY OTHER ELECTRICAL PROBLEMS ARISING FROM THE MOISTURE. DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT SUCH AS A RECALL. I FEEL THEY MUST BE HELD ACCOUNTABLE FOR THE DEFECTS. *TR

2002 DODGE RAM DASHBOARD HAS MULTIPLE CRACKS IN IT. 77,000 MILES. *TR

Mileage: 75,000

STARTING AT THE BEING OF 2007, MY DASH HAS BEEN FALLING APART. WHEN I COMPLAINED TO THE DEALERSHIP, I WAS TOLD IT WASN'T COVERED AND IT WOULD COST ABOUT $1400 BUCKS TO REPLACE AND INSTALL THE NEW PARTS. I'VE TRIED TO TALK TO DODGE BUT THEY REFUSE TO HELP. NOW NOT ONLY IS THE DASH FALLING APART BUT SWITCH PANELS AND THE OVERHEAD CONSOLE PANEL. IT'S LIKE I'M DRIVING A LARGE POTATO CHIP; EVERY WEEK, I FIND SOMETHING NEW THAT'S FALLING APART. (PICTURES ARE AVAILABLE IF I NEED TO POST THEM HERE). *TR

Mileage: 69,350

ABOUT 6 MONTHS AGO TWO CRACKS IN THE DASH STARTED, ONE IN THE MIDDLE OF THE DASH BY THE WINDSHIELD, THE OTHER ONE WAS ON THE RIGHT SIDE BY THE AIR BAG ALL THE WAY DOWN. THIS SHOULD NOT BE . DODGE NEEDS TO COME UP WITH A REPLACEMENT FOR THESE TWO DASH PIECES, THE VALUE OF THE TRUCK IS NOW JUNK IF NOT REPLACED. WILL THE AIR BAG STILL WORK RIGHT DON'T KNOW. *TR

Mileage: 68,712

SMALL CRACKS STARTED IN MULTIPLE PLACES ON DASHBOARD ABOUT A YEAR AGO. ABOUT 6 MONTHS AGO THEY BECAME LARGER AND NOW WHOLE PIECES OF THE DASH ARE LOOSE. A LARGE CRACK STARTED ABOUT A WEEK AGO AND IS NOW EXTENDS FROM THE FRONT OF THE DASH ALL THE WAY TO THE WINDSHIELD. *TR

Mileage: 45,000

I OWN A 2002 DODGE RAM 1500. OF MY MANY PROBLEMS, MY DASH BOARD HAS CRACKED. I AM AWARE THAT I AM NOT ALONE. WHEN WILL SOMETHING BE DONE ABOUT THIS. IF WE WANT TO HAVE THE US CONSUMERS CONTINUE TO PURCHASE US MADE CARS, SOMETHING MUST BE DONE ABOUT THE POOR QUALITY THAT OUR MANUFACTURER PUT OUT. *TR

Mileage: 110,000

JOINING THE GROUP OF PEOPLE WITH CRACKED DASH PROBLEMS ON OUR 2002 DODGE RAM 1500. OVER. 2 YEARS AGO, WE NOTICED A CRACK ON THE FRONT PORTION OF THE DASH AT THE CENTER OF THE WINDSHIELD. THIS IS SEPARATE TO THE MAIN DASH COVER. NOW, WE HAVE A NEW CRACK NEAR THE RIGHT SIDE AIR BAG ON THE MAIN PORTION. AT BEST, IT IS UNSIGHTLY FOR A VEHICLE AS EXPENSIVE AS THIS. AS A SAFETY CONCERN, WHO KNOWS WHAT WOULD HAPPEN IN AN ACCIDENT. THE VEHICLE IS GARAGED MOST OF THE TIME BECAUSE IT IS A SECOND VEHICLE. IT APPEARS A WASTE OF TIME TO TALK TO A DEALERSHIP UNLESS YOU HAVE AN EXTRA $800 KICKING AROUND THE WALLET. IF DODGE/CHRYSLER DOES NOT WANT TO FACE UP TO THE PROBLEM AND THE NHSTA IS NOT TAKING ACTION,MAYBE SOME PICKETING OF THE DEALERSHIPS AND MEDIA INVESTIGATIVE REPORTING SHOULD BE DONE. IS THERE ANY CLASS ACTIONS PENDING? IF NOT, IT LOOKS LIKE THERE ARE ENOUGH PEOPLE WITH THE SAME PROBLEM TO START ONE. *TR

Mileage: 35,000

CRACKED DASHBOARD IN 2002 DODGE RAM 1500. STARTED CRACKING 18-24 MONTHS AGO AND NOW HAS TOTALLY FALLEN APART. *TR

Mileage: 75,000

2002 DODGE RAM 1500. LONG PERPENDICULAR CRACKS IN DASH. BOUGHT PERMA PLATE WARRANTY AT TIME PURCHASE. REPLACEMENT OF THE DASH COSTS UPWARDS OF $1500 BY TWO DEALERSHIPS. PERMA PLATE MERELY REFUNDED ME MY $299 WARRANTY. I TAKE METICULOUS CARE OF MY VEHICLE. THIS IS A DEFECT AS MY CAR IS TYPICALLY PARKED IN THE SHADE. I AM AN AIRLINE PILOT AND MY VEHICLE SITS IN COVERED PARKING. PERMA PLATE TOLD ME THAT THIS WAS COMMON IN THE DODGE RAM 1500 MODEL AND DIRECTED ME TO DO A WEB SEARCH. I WAS AMAZED AT THE HIGH NUMBER OF COMPLAINTS REFLECTING THE EXACT SAME ISSUE. DODGE SHOULD FIX THE PROBLEM FREE OF CHARGE. WHAT AN EMBARRASSMENT TO HAVE SUCH A NICE TRUCK CRACKING LIKE THIS. LASTLY, FROM A SAFETY PERSPECTIVE, THE CRACK RUNS NEAR THE PASSENGER AIR BAG DEPLOYMENT LOCATION. I DO NOT KNOW IF THIS CRACK WOULD CAUSE PROBLEMS IN AN ACCIDENT. I THINK IT'S FAIR TO SAY THAT UPON REVIEW OF THE HIGH NUMBER OF INCIDENTS HERE THAT DODGE SHOULD ADDRESS THE ISSUE WITH MORE THAN STATISTICS...THEY SHOULD SIMPLY BACK THEIR PRODUCT. *TR

Mileage: 36,000

2002 DODGE RAM PICKUP TRUCK HAS CRACKED DASH. ONCE CRACK THAT SEPERATES FRONT DASH INTO 2 PIECES. *TR

Mileage: 70,000

DASH BOARD CRACKING. *TR

I HAVE SEVERAL LARGE CRACKS IN MY DASHBOARD. SMALL CHUNKS FALL OFF OF IT WHENEVER I DRIVE IT. IT IS A 2002 DODGE 1500 PICK UP. *TR

Mileage: 97,000

ABOUT TWO MONTHS AGO I STARTED NOTICING THIS SMALL CRACK IN MY DASH, A DAY OR TWO LATER THE CRACK HAD GOTTEN MUCH BIGGER AND THERE WAS ANOTHER CRACK. NOW I HAVE THREE LARGE CRACKS ON MY DASHBOARD AND THEY ARE ON THE PASSENGER SIDE RUNNING FROM THE WINDSHIELD TOWARD THE GLOVE BOX, IT WILL COST ALMOST $1100.00 TO REPLACE THIS. I HAVE READ MANY COMPLAINTS ABOUT DODGES CRACKED DASHBOARDS. I FEEL THIS MAY BE A SERIOUS AIR BAG ISSUE THAT NEEDS TO BE FIXED. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML. *TR

Mileage: 57,000

DASH STARTED TO CRACK ON 02 DODGE RAM. APPEARS TO BE AN ISSUE WITH NUMEROUS 02 AND 03 DODGE RAMS. SPECULATION THAT THE PLASTIC USED IS NOT UV RESISTANT. *TR

Mileage: 99,300

2002 DODGE RAM TRUCK HAS SEVERAL CRACKS IN DASHBOARD. THIS COULD BE A SAFETY CONCERN FROM FLYING DEBRIS IN CASE OF AN ACCIDENT. THIS APPARENTLY IS A MAJOR PROBLEM WITH DODGE TRUCKS AS MANY PEOPLE HAVE DESCRIBED THIS PROBLEM ON THE INTERNET, BUT DODGE HAS NOT ISSUED A RECALL. *TR

Mileage: 90,000

I HAVE A 2002 DODGE RAM 1500 AND OVER THE PAST YEAR IT HAS DEVELOPED MULTIPLE CRACKS ON THE DASH. THE MAJOR CONCERN IS THE INTEGRITY OF THE DASH AROUND THE PASSENGER AIRBAG. DUE TO THE CRACKING, IF THE AIRBAG WERE TO DEPLOY, I FEAR THAT THE CRACKED DASH WOULD CAUSE MULTIPLE PIECES OF PLASTIC TO FLY AROUND THE CABIN. I WOULD NOT WRITE THIS COMPLAINT IF I THOUGHT THIS WERE AN ISOLATED PROBLEMS. I HAVE READ ENDLESS COMPLAINS ON BLOG SITES OF PEOPLE WITH THE EXACT SAME PROBLEM IN SIMILAR YEARS OF THIS VEHICLE. THIS SEEMS TO BE A SYSTEMIC PROBLEM AND IS A SAFETY CONCERN THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR

Mileage: 76,000

CRACKS IN DASHBOARD FROM WINDSHIELD TO INSTRUMENT PANELS. *TR

Mileage: 100,000

I HAVE A 2002 DODGE RAM 1500. THE DASH BOARD IS CRACKED IN SEVERAL PLACES. I RECENTLY FOUND OUT THAT THIS IS HAPPENING TO THOUSANDS OF RAM OWNERS ACROSS THE NATION. I CONTACTED MY DEALER ABOUT THE ISSUE. BUT THERE'S NO RECALL ON IT, SO THEY WONT FIX IT UNLESS I PAY $1000+! THIS IS A MAJOR ISSUE, AND DODGE NEEDS TO RESOLVE IT. *TR

Mileage: 50,000

I OWN A 2002 DODGE 1500 PICKUP AND KEEP IT UP VERY WELL. I STAYED IN A CARPORT AND IS TAKEN CARE OF. THE DASH HAS BEGUN TO DISINTEGRATED AND FALL APART LEAVING WIRING AND OTHER ITEMS EXPOSED. I BELIEVE THIS TO BE A DEFECT IN MATERIAL OF DODGE. *TR

Mileage: 72,000

THE DASHBOARD OF MY 2002 DODGE RAM TRUCK IS LITERALLY SPLINTERING BEFORE MY EYES. THERE ARE NUMEROUS OTHER REPORTS OF THIS INCIDENT HAPPENING WITH A LOT OF OTHER DODGE TRUCKS AROUND THE SAME YEAR AS MINE. IT STARTS WITH CRACKING... THEN THE DASHBOARD STARTS FALLING OFF IN PIECES! I BELIEVE THAT THIS IS A SAFETY ISSUE CAUSED BY A DEFECT IN THE MANUFACTURING PROCESS BY DODGE! THE DASHBOARD IS LITERALLY FALLING APART BEFORE MY VERY EYES!! *TR

Mileage: 42,500

2002 DODGE RAM PICKUP- DASH HAS BEEN CRACKING IN SEVERAL PLACES FOR THE PAST 2 YEARS. MULTIPLE CRACKS ARE DEEPENING AND WIDENING AN NEW CRACKS DEVELOPING. CONCERNED ABOUT EXPOSED WIRING AND POTENTIAL AIRBAG MALFUNCTION. *TR

Mileage: 75,000

2002 DODGE RAM 1500 WITH 67,000 MILES - DASHBOARD HAS CRACKED IN 6 PLACES. DEALER SAYS THAT IT IS A DEFECT BUT WILL NOT REPLACE. THERE ARE THOUSANDS OF OWNERS WITH THE SAME PROBLEM AND DODGE WILL NOT STAND BY THEIR PRODUCT. *TR

Mileage: 67,977

THE DASHBOARD FOR MY TRUCK DODGE RAM 1500 2002 IS CRACKED AND I BOUGHT A PREMIUM WARRANTY AND DON'T COVER THE DASHBOARD AND THE DODGE PARTS WANT ME TO PAY $500.00 FOR REPLACE THE DASHBOARD IS NO FEAR AND WE NEED HELP. *TR

Mileage: 69,000

DASH IS CRACKING ON PASSENGER SIDE AND IS JEOPARDIZING THE FUNCTION OF PASSENGER AIRBAG. THE FAULTY DASHES WERE REPORTED BY NUMEROUS DODGE OWNERS AND IS OBVIOUSLY A FAULTY PART. DODGE SAYS THAT THEY CANNOT REPLACE IT BECAUSE THE TRUCK IS OUT OF WARRANTY. THE PIECE WILL COST $540 AND INSTALLATION IS $600. *TR

Mileage: 60,000

DASHBOARD CRACKS: RIDING DOWN THE ROAD I HEAR A LOUD POP SOUND AND NOTICE MY VERY WELL TAKEN CARE OF VEHICLE HAS A LARGE CRACK IN THE DASH. A FEW DAYS LATER I NOTICE ANOTHER AND THEN MORE, WHAT IS THE PROBLEM? I START INVESTIGATING OVER THE INTERNET AND I SEE THIS IS A WIDE SPREAD PROBLEM, DUE TO POOR MATERIALS, WITH LATE MODEL DODGE TRUCKS THAT HAS NOT BEEN ADDRESSED BY THE DODGE CORP. AND WE THE CONSUMERS WOULD LIKE SOME RECTIFICATION. *TR

Mileage: 60,000

I OWN A 2002 DODGE RAM PICKUP, AS NOTED IN OVERWHELMING NUMBER OF COMPLAINTS, THE DASHBOARD HAS NUMEROUS CRACKS DEVELOPING AS WE SPEAK. AGAIN, AFTER TAKING IT TO THE DEALERSHIP TO NO AVAIL, THEY WOULD BE SO HAPPY TO REPLACE IT FOR $723. I BELIEVE THAT THESE DASHES ARE DEFECTIVE AND SHOULD BE REPLACED. I HAVE OWNED MUCH OLDER CARS WITH NOT ONE CRACK DEVELOPING AS LONG AS I HAVE OWNED THEM. I AM APPALLED THAT NOTHING HAS BEEN DONE BEFORE NOW TO FIX THE PROBLEM. I AM AFRAID THAT IF WE WERE IN AN ACCIDENT, WE WOULD BE SEVERELY HURT BY SHARP FLYING DEBRIS COMPOUNDING IT WITH THE FORCE OF THE AIRBAG DEPLOYMENT. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT WHATSOEVER, SO THE DAMAGE IS CAUSED BY A DEFECT IN WORKMANSHIP THEREFORE SHOULD BE REPLACED!!!!!! *TR

2002 DODGE TRUCK- DASCHBOARD CRACKED IN 20 DIFFERENT PLACES. BOTH FORWARD AND REAR PIECES. IF I WERE TO HAVE AN ACCIDENT IT WOULD SHATTER AND COULD CAUSE SEVERE INJURIES. THIS SHOULD BE A RECALL OF UPMOST IMPORTANCE. I HAVE SEEN THOUSANDS OF COMPLAINTS, SAME AS MINE. WHY THE STALL? *TR

I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4.7 LITRE ENGINE. IT HAS 82,000 MILES AND HAS DEVELOPED SEVERAL SPLITS (CRACKS) ON THE DASH. IF YOU VIEW HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML, YOU WILL SEE SEVERAL OF TEH SAME COMPLAINTS. THE FAILURE OF THA DASH COULD INTERFERE WITH THE SAFE OPERATION OF THE AIRBAG DEPLOYMENT SYSTEM. DODGE REFUSES TO ISSUE A RECALL. I SUSPECT THAT REPLACING THE DASH WOULD NOT SOLVE THE PROBLEM IF THE STOCK DASHES ARE MADE OF THEH SAME MATERIAL. IT IS EITHER A PLASTIC PROBLEM OR DESIGN FLAW. THERE NEEDS TO BE A RECALL WITH A REPLACEMENT ITEM THAT WILL NOT CREATE THIS ISSUE. PLEASE DO NOT LET DODGE HIDE BEHIND THIS DEFECT THAT MAY RESULT IN A DEATH. *TR

Mileage: 82,522

DASHBOARD OF MY 2002 DODGE RAM 1500 SINGLE CAB TWO WHEEL DRIVE TRUCK IS CRACKED. ONE OF THE PIECES IS STICKING UP AND A PASSENGER HAS CUT THEIR HAND AS A RESULT. *TR

Mileage: 70,000

THE DASH OF MY 2002 DODGE RAM IS CRACKING AND I FEAR IT MAY COLLAPSE, EXPOSING ALL ELECTRICAL WIRING AND CONNECTIONS TO SUN RELATED DAMAGE. I AM AWARE THAT THIS IS A NATIONWIDE PROBLEM AFFECTING THOUSANDS OF DODGE OWNERS. *TR

I HAVE A 2002 DODGE RAM 1500 QUAD CAB. THE DASHBOARD HAS CRACKED LATERALLY TOWARDS THE PASSENGER COMPARTMENT IN SEVERAL DIFFERENT PLACES AND COULD ULTIMATELY DISINTEGRATE UPON A HEAD ON COLLISION CAUSING ADDITIONAL INJURY TO THE DRIVER AND PASSENGERS. THE DASH IS LITERALLY IN FOUR DISTINCT SECTIONAL CRACKS AND COULD EXPOSE THE HEATING/AC LINES UNDERNEATH OR CAUSE THEM TO DISLODGE INTO THE PASSENGER COMPARTMENT UPON IMPACT. THE DEALER CLAIMS THAT THIS PROBLEM IS CONSIDERED NORMAL WEAR AND NOT COVERED OR A SAFETY HAZARD. THEY DO RECOGNIZE THAT THIS IS A PROBLEM AS THEY HAVE OFFERED TO SELL ME A REPLACEMENT DASH COVER. *TR

Mileage: 98,000

2002 DODGE RAM QUAD CAB 2" BY 4" HOLE COLLAPSE IN DASHBOARD FOR NO REASON IE COLLISION. I ALSO HAD A 1998 DODGE RAM WHICH SUSTAINED A LONGER BUT NARROWER CRACK. *TR

I OWN A 2002 DODGE RAM 1500. MY DASH HAS DEVELOPED A LARGE CRACK THAT RUNS VERTICALLY FROM THE FRONT TO BACK ON THE PASSENGER SIDE ALONG SIDE WHERE THE AIRBAG IS. I CONSIDER THIS NOT ONLY A FACTORY DEFECT, BUT ALSO A POTENTIAL SAFETY CONCERN. SHOULD THE AIR BAG GO OFF THERE IS THE POTENTIAL THAT THE DASH FRAGMENTS COULD GO AIRBORNE AND CAUSE PERSONAL INJURY TO THE OCCUPANTS. I HAVE SEEN NUMEROUS COMPLAINTS POSTED REGARDING THIS ISSUE, AND AM PLEASED TO KNOW THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT CERTAINLY APPEARS TO ME THAT THIS IS AN ISSUE THAT MERITS A RECALL. I HAVE CONTACTED DODGES CUSTOMER SERVICE DEPARTMENT AND THEY HAVE NEITHER CONFIRMED NOR DENIED THAT THERE IS A PROBLEM. THEY HOWEVER HAVE OFFERED TO REPLACE THE DASH, WITH A $200 DEDUCTIBLE ATTACHED. IT IS MY UNDERSTANDING THAT THERE IS A NATION WIDE BACK ORDER ON THESE DASHES. THIS IN ITSELF TELLS ME THAT THERE IS MAJOR PROBLEM. *TR

THE DASH BOARD IN MY 2002 DODGE RAM 1500 HAS COMPLETELY DETERIORATED. IT'S COMPLETELY COVERED WITH CRACKS, AND TWO OF THE VENTS HAVE FALLEN INSIDE THE DASH BOARD. I CONTACTED CHRYSLER AND THEY ADVISED THAT THEY COULD DO NOTHING FOR THE PROBLEM BECAUSE THE WARRANTY FOR THE DASH BOARD HAD EXPIRED. *TR

Mileage: 65,000

MY 2002 DODGE RAM 1500 QUAD CAB HAS SEVERAL CRACKS ON THE DASH ON THE FRONT VENTS, SIDE VENTS, AND ALONG THE TOP. I HAVE HAD PROBLEMS WITH MY RADIO VOLUME NOT TURNING DOWN AND SOME OF THE SPEAKERS COMING IN AND OUT. *TR

Mileage: 95,000

DASHBOARD IS CRACKED IN SEVERAL PLACES. PIECES THAT HAVE COME LOOSE MAY FALL AND CAUSE SYSTEM FAILURE OR BECOME PROJECTILES IN AN ACCIDENT. *TR I HAVEN'T REPLACED THE DASH. IT NEEDS TO BE RECALLED. THIS IS A COMMON PROBLEM ON THIS VEHICLE

CRACKED DASHBOARD. I AM ABLE TO LIFT THREE-QUARTERS OF THE DASH BOARD UP A LITTLE. I DO FEEL THIS IS A SAFETY CONCERN...CHRYSLER IS INVESTIGATING IF THEY CAN HELP ME OUT. THEY ADVISED ME THEY WORK CLOSELY WITH YOU TO DECIDE IF IT SHOULD BE A RECALL....IT SHOULD!!! I DO KNOW THIS IS HAPPENING TO A NUMBER OF OWNERS SINCE I SAW IT ON TV. *TR

MY DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING BAD AND THE CONCERN IS THE WIRES IN MY DASH WILL BE EXPOSED TO THE SUN. MELTING WIRES,SHORT AND LIGHTS GOING OFF AT NIGHT WHILE DRIVING ARE THE RESULT OF THIS PROBLEM. *JB

Mileage: 69,000

2002 DODGE RAM 1500 - DASH CRACKED IN SEVERAL PLACES. *JB

Mileage: 65,126

2002 DODGE RAM 1500 PICKUP. DASH CRACKED ALL THE WAY THROUGH IN 2 PLACES - ONE IS ABOUT 8" LONG THE OTHER IS ABOUT 18" LONG. *TR

THE DASHBOARD ON MY TRUCK CRACKED, THEN BEGAN LOSING PIECES. SOME PIECES HAVE BEEN PROPELLED AT THE DRIVER AND PASSENGERS BY THE AIR CONDITIONING AND WHEN WINDOWS ARE OPEN. WIRING PROBLEMS APPEAR TO BE DEVELOPING (I AM NOW RECEIVING "LAMP OUT" WARNINGS). I HAVE PLACED A DASH COVER TO LIMIT EXPOSURE TO THESE HAZARDS, BUT I HAVE SEEN NEWS REPORTS THAT MANY OTHER CONSUMERS ARE EXPERIENCING THESE PROBLEMS, AND THAT THEY CONTINUE TO WORSEN. *TR

ANOTHER DODGE DASHBOARD CRACKING. WHAT ARE THE DANGERS OF FLYING DASHBOARD PIECES IF THE AIRBAG(S) DEPLOY? ALSO, IF THE DASHBOARD ITSELF BREAKS DOWN SO EASILY UNDER UV EXPOSURE, HOW QUICKLY WILL THE COMPONENTS UNDER THE DASH DECOMPOSE? AND WHAT DANGERS DO THEY PRESENT? *TR

Mileage: 67,000

I HAVE A DODGE RAM PICKUP YEAR 2002 AND THE DASHBOARD OF THIS TRUCK IS DAMAGE (CRACK). THE DASHBOARD STARTED TO CRACK FEW YEARS AGO, BUT NOW IS FALLING APART IN PIECES. IT IS INCREDIBLE HOW THE DASHBOARD HAD DAMAGE IN ONLY FEW YEARS OF CAR BUILD. I WOULD LIKE THIS PROBLEM TO BE FIXED. *TR

I HAVE PURCHASED A 2002 DODGE RAM 1500 AND I HAVE NOTICE NUMEROUS CRACKS IN MY DASHBOARD. THIS CRACKING STARTED IN 2005 AND NOW THE DASHBOARD IS FALLING APART AND CAN CAUSE ELECTRICAL PROBLEMS UNDERNEATH. FLORIDA REPORTS MANY CRACKED AND COLLAPSED DASHBOARDS ON DODGE/CHRYSLER VEHICLES. DODGE/CHRYSLER IS AWARE OF THIS SITUATION AND HAS NOT ACCEPTED ANY RESPONSIBILITY. THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIR AT MANUFACTURER'S EXPENSES. IN ADDITION, I STILL MAKE PAYMENTS ON THIS VEHICLE. I BELIEVE FURTHER INVESTIGATION SHALL BE MADE.*VO *TR

CORRODED DASHBOARD. AS OF TWO YEARS AGO THE DASHBOARD HAS LITERALLY BEEN CRACKING INTO SMALL PIECES EXPOSING THE INTERNAL WIRING/AIRBAG EQUIPMENT, WHICH WILL HAVE THE TENDENCY TO CAUSE DEFECTS WITH HEADLAMPS, ENGINE FAILURE, ETC. *AK

Mileage: 40,000

2002 DODGE RAM WITH CRACKED DASHBOARD. *AK

2002 DODGE RAM DASHBOARD WAS DEFECTIVE. IT CRACKED AND FELL IN. *AK

Mileage: 60,000

WE OWN A 2002 DODGE RAM 1500 AND THE DASHBOARD HAS SEVERE CRACKED. THIS WAS NOT CAUSED BY ANYTHING THAT WE HAVE DONE, AND WE COULD NNOT AFFORD AND DO NOT FEEL THAT WE SHOULD HAVE TO PAY TO GET IT FIXED. WE HAVE BEEN INFORMED FROM OTHER PEOPLE THAT THEY HAD THE SAME PROBLEM. RESEARCH DONE ON THE INTERNET SHOWED THAT IT IS A WIDESPREAD PROBLEM.*AK

2002 DODGE RAM 1500 QUAD CAB (NEW BODY STYLE) DEVELOPED LARGE CRACKS IN THE DASH. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS OR BEEN TAKEN OFF THE ROAD. VEHICLE HAS 38,000 MILES AND IS ONLY DRIVEN THREE TIME A WEEK FOR 15 MILES. *TR

Mileage: 38,000

DASHBOARD FAILURE IN 2002 DODGE RAM 1500. *AK

Mileage: 59,000

DODGE RAM 1500 DASHBOARD - FIRST BEGAN CRACKING IN 2006. DEALER WAS MADE AWARE OF PROBLEM AND REFUESED TO DO ANYTHING. IN SEPT EMBER 2006 THE DASHBOARD COMPLETELY CRACKED INTO 3 PIECES. AGAIN TOLD ME IT WAS NOT THEIR RESPONSIBLILITY. THE ENTIRE MIDDLE SECTION OF THE DASHBOARD WAS LOOSE AND VIBRATED. AFTER SEEING RECENT NEWS STORIES ON THIS I REALIZED THAT WAS NOT THE ONLY 'VICTIM. THE DEALER MAD ME FEEL LIKE I HAD DONE SOMETHING WRONG AND WAS RESPONSIBLE. THIS WAS OBVIOUSLY A MANUFACTURING DEFECT AND SHOULD BE REPAIRED BY DODGE - AT DODGE'S EXPENSE.*AK

I OWN A 2002 DODGE RAM 1500. APPARANTLY, I AM NOT THE ONLY ONE WITH THIS VEHICLE THAT HAS CRACKS ON THE DASHBOARD. THIS IS NOT A RECALLED ITEM, BUT WITH AS MANY COMPLAINTS THAT I HAVE SEEN ON LINE, IT IS A PROBLEM THAT CAN BECOME SERIOUS AND DESTROY OTHER PARTS UNDERNEATH.*AK

THE DASHBOARD HAS CRACKS THAT DEVELOPED OVER TIME. THERE HAS NOT BEEN ANY DAMAGE OR ACTION TAKEN TO CAUSE THE CRACKS.*AK

FLORIDA REPORTS MANY CRACKED AND COLLAPSED DASHBOARDS PRIMARILY ON DODGE RAM TRUCKS. ONE LADIES DASH COLLAPSED WHILE DRIVING WITH HER CHILD AT NIGHT WHICH SHUT OFF ALL LIGHTS AND ELECTRICAL SYSTEMS. MANY PROBLEMS SUBMITTED RO [email protected] WHO HAS COMPILED MANY COMLAINTS. DEMNSTRATION SHOWED PIECES OF DASHBOARD CUTTING PAPER LIKE A RAZOR. THIS MAKES IT A SAFETY DEFECT AS WELL AS INFERIOR MATERIEL USED FOR THESE DASH BOARDS.. SO FAR DODGE HAS ACCEPTED NO RESPONSIBILITY FOR THIS DEFECT. MY OWN 2002 DODGE RAM HAS SUCH CRACKS IN THE DASHBOARD. I BELIEVE THAT FURTHER RESEARCH WILL SHOW THIS TO BE A DEFINITE PROBLEM AS WELL AS SAFETY ISSUE. *TR

Mileage: 1,000

2002 DODGE RAM 1500 HAS MANY CRACKS IN THE DASH. *TR

I OWN A 2002 DODGE RAM 1500. AROUND JULY OF 2006 I NOTICED A CRACK DEVELOPING ON THE PASSENGER SIDE OF THE DASH BOARD THAT RAN FROM THE WINDSHIELD TO THE AIRBAG COVER. SINCE THAT TIME THE DASH HAS CRACKED IN 7 DIFFERENT LOCATIONS INCLUDING THE PASSENGER SIDE DEFROST COVER WHICH FELL INTO THE VENT. I CONTACTED MY LOCAL DODGE DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO SHORT OF REPLACING THE DASH AT A COST OF $1000.00. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE AMONG THIS MODEL OF TRUCK AND I WOULD LIKE MY COMPLAINT TO BE ON FILE WITH YOU. THANK YOU. *TR

Mileage: 45,000

I SAW A LOCAL NEWS STORY ABOUT THE DODGE RAM 1500S HAVING DASHBOARD ISSUES CRACKING AND COLLAPSING. I OWN A 2002 DODGE RAM 1500 THAT HAS FIVE TO SIX LARGE CRACKS SPANNING THE DASHBOARD. *TR

Mileage: 83,000

2002 DODGE RAM 1500, HAS TWO LONG VERTICAL CRACKS IN THE DASHBOARD, HAVE A COVER ON THE DASH TO PROTECT IT FROM THE SUN, BUT CRACKED ANYWAY. *TR

Mileage: 86,000

DASH BOARD CRACKING, DASH LIGHT AND HEADLIGHT WENT OUT WHILE DRIVING. ALSO, REPLACE WINDSHIELD TWICE. UNKNOWN WHY THE WINDSHIELD CRACK. *TR

I HAVE PURCHASED A 2002 DODGE RAM P/U AND HAVE BEEN READING THAT THE DASH IN THESE VEHICLES CRACK AND FALL IN. THIS MAKES THE ELECTRICIAL SYSTEM FAIL. I HAVE NOTICE 3 CRACKS IN MY DASH. I WANT SOMEONE TO KNOW. I STILL MAKE PAYMENTS ON THIS VEH. *TR

Mileage: 70,000

THE DASH ON MY DODGE RAM IS CRACKING IN SEVERAL PLACES, I AM CONCERNED THAT IT IS GOING TO CAVE IN. *TR

LARGE CRACK HAS DEVELOPED IN THE PASSENGER SIDE DASH BOARD. POSSIBLE SAFETY ISSUE. *TR

Mileage: 77,000

DASHBOARD CRACKING, BREAKING, ON MY 2002 DODGE RAM 1500 QUADCAB. THERE HAVE BEEN RASHES OF THIS TYPE OF COMPLAINT ON '01 DODGE RAM 1500'S, I WOULD LIKE MY '02 DODGE RAM TO BE INCLUDED IN ANY SETTLEMENT, SHOULD THERE BECOME A CLASS ACTION EVENT BROUGHT AGAINST DAIMLERCHRYSLER. HERE IN CENTRAL FLORIDA THE SUN DEGADES MANY ITEMS OF PLASTIC TYPE MANUFACTURE. I BELIEVE THIS IS WHAT HAS CAUSED MY PROBLEM WITH THE DETERIORATION OF MY DASHBOARD, IT COULD ALSO BE FROM SOMETHING ELSE IN NATURE. I TAPED OVER THE CRACKS WITH PLASTIC TAPE, AND BOUGHT A CARPETED DASH COVER FROM JCWHITNEY, MADE FOR MY '02 DODGE PICK UP. IN THE MEAN TIME THE LITTLE GRILLE AREA OVER THE CENTER PASSENGER DEFROST VENT DETERIORATED TO THE EXTENT THAT IT FELL INTO THE VENT. I FISHED IT OUT, BUT IT BROKE IN MY HANDS IN THE PROCESS OF TRYING TO RETRIEVE IT. BY COVERING THE DASH, I HAVE NOT SEEN A PROGRESSION OF THE CRACKING, BUT I HAVE TO LOOK AT THAT "4X4" (APPROX.) SIZED HOLE EVERY TIME I GOT TO DRIVE MY TRUCK. ALSO, AS REPORTED ON LOCAL TV THE LAST TWO (2) NIGHTS, AT LEAST ONE OF THESE FAULTY DASH BOARDS HAS FAILED, AND IS CAUSING HEAD LITES TO GO OFF ON THEIR OWN WHILE DRIVING. I AM A 100% DISABLED VETERAN, AND USE MY TRUCK TO CARRY MY ELEC.POWERD SCOOTER, EVERY WHERE I GO, AND DO DRIVE AFTER DARK. I DO NOT NEED THIS KIND OF THING WORRYING ME AS I DRIVE. *TR

I HAVE A 2001 OR 2002 DODGE RAM 1500 (CAN'T RECALL THE YEAR SITTING AT MY DESK) AND THE DASHBOARD HAS STARTED TO CRACK. AT FIRST IT WAS ONE SMALL CRACK AND NOW I HAVE 4 SEPARATE CRACKS AND MY DASH APPEARS AS IF IT MIGHT CAVE IN. I KNOW THERE HAVE BEEN SEVERAL SIMILAR ISSUES LIKE THIS WITH THIS MODEL VEHICLE. *TR

I HAVE HAD LARGE CRACKS DEVELOP IN THE STRUCTURAL PORTION OF MY DASH. THERE HAS BEEN NO ACCIDENT OR DAMAGE TO THE VEHICLE. *TR

Mileage: 42,000

2002 DODGE RAM 1500 TRUCK - THE DASH HAS CRACKED IN SEVERAL PLACES. I ACTUALLY SAW IT CRACK AS I WAS DRIVING HOME FROM WORK, ON A SMOOTH HIGHWAY. ALSO, THE ROTORS WARPED WITHIN THE FIRST YEAR, THE DEALER TURNED THEM, EVEN THOUGH WE ASKED THAT THEY BE REPLACED. SEVERAL MONTHS LATER WE HAD THE SAME PROBLEM WITH THE ROTORS AND THE DEALER TURNED THEM AGAIN. ONCE MORE, WE HAD ASKED THAT THEY BE REPLACED AND WE WERE TOLD DODGE WOULD NOT PAY FOR THE ROTORS TO BE REPLACED. *NM

DT*: THE CONTACT STATED THAT THE PLASTIC BAR USED ONTO TO GET IN AND OUT OF THE VEHICLE ON THE PASSENGER SIDE COMPLETELY DETACHED FROM VEHICLE. THIS CAUSED THE CONTACT TO FALL AND LAND ON THE GROUND OUTSIDE OF THE VEHICLE. THERE WERE NO INJURIES. 08/01/06 UPDATED. *TT

Mileage: 53,000

WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY RAIL OF THE BRIDGE. AND THE AIR BAGS DIDN'T GO OFF. LUCKILY, I WASN'T INJURED. AT FIRST I THOUGHT THE ACCIDENT WAS MY FAULT, BUT AFTER TALKING TO A FEW OWNERS OF THIS MODEL, I FIGURED OUT THAT MANY OF US HAVE HAD THE SAME PROBLEMS WITH THIS TRUCK. THE QUESTION IS, WHY IS THIS PROBLEM NOT BEING FIXED?? I HAVE TALKED TO THE DEALER, AND THEY JUST KEEP REFERRING ME TO DEALERS FROM OTHER TOWNS. *JB

OUR COMPANY, AMERICAN FAMILY INSURANCE, HAS 2 CLAIMS ON THE SAME VEHICLE FOR 2 DIFFERENT PEOPLE WHO GOT THEIR FOOT CAUGHT IN BETWEEN THE RUNNING BOARD AND THE CAR. ONE PERSON'S ANKLE GOT BROKEN IN 3 DIFFERENT PLACES, AND THE OTHER PERSON TORE LIGAMENTS.*AK

TAILGATE WAS LOWERED WHILE DRIVING AND BOTH SAFETY CABLES WERE ATTACHED. AFTER ENCOUNTERING A DIP IN THE ROAD, THE TAILGATE BECAME INSTANTLY DISLODGED AND VERY NEARLY INJURED TWO PEDESTRIANS. ALLEN SAMUELS DODGE REFUSED RESPONSIBILITY AND REFUSED TO REPAIR TAILGATE - THE SERVICE MANAGER WAS ALSO FAILURE AT CUSTOMER RELATIONS. I DON'T HAVE THE EXACT DATE OF THE INCIDENT SO THE LISTED DATE IS ONLY AN ESTIMATION. I ALSO NOTICE THAT THIS IS THE SECOND COMPLAINT LISTED FOR THE EXACT SAME PROBLEM.

TAILGATE COMPLETELY SEPARATES FROM TRUCK WHILE DRIVING - DODGE REFUSES RESPONSIBILITY. *JB

WHILE DRIVING, THE VEHICLE MADE A LOUD WHISTLING NOISE. *JB

Mileage: 50

WHEN VEHICLE IS BEING DRIVEN ON THE FREEWAY, THE BACK OF THE VEHICLE BOUNCES, VERY SEVERELY. DEALERSHIP HAS BEEN NOTIFIED. PH *TS

Mileage: 123

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT

CONSUMER STATES THAT WHEN TRYING OPEN THE REAR DOORS IT WILL HEAVILY VIBRATE AND WILL MAKE A LOUD POPPING NOISE. DEALER NOTIFIED TS

WHILE DRIVING AT 25 MPH I DROVE OVER A ROUGH, UNEVEN PATCH OF ROAD I LOSS CONTROL OF THE REAR OF MY TRUCK. IT WAS A SCARY SITUATION SINCE THE LOSS OF CONTROL CAUSED ME TO SKID INTO THE NEXT LANE. LUCKILY THERE WAS NO OTHER CAR PRESENT. IF YOU COULD KEEP ME INFORMED ON THIS MATTER IT WOULD BE MUCH APPRECIATED. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768321

NONE

WHILE VEHICLE WAS PARKED IN THE GARAGE, CONSUMER DISCOVERED THAT THE BED OF THE TRUCK HAD COME IN CONTACT WITH THE CAB AND CAUSED DAMAGE TO IT, CONSUMER BELIEVES IT MAY HAVE HAPPENED DURING REGULAR DRIVING, POSSIBLY WHILE IN THE MOUNTAINS, THE GENERAL MANAGER OFFERED TO REPAIR THE DAMAGES, HOWEVER CONSUMER DECLINED TO HAVE A 30,000 DOLLAR TRUCK REPAIRED, CONSUMER WAS THEN INFORMED THAT THE DAMAGE WAS MOST LIKELY CAUSED BY HIM DRIVING EXCESSIVELY, THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR ANY DAMAGES.*JB

THE BED OF THE TRUCK HIT AND DAMAGED THE CAB. THIS CAUSES CONCERN FOR THE SAFETY OF THE PASSENGERS IN THE CAB.*AK. CONSUMER WAS INFORMED THAT MANUFACTURER WOULD NOT BE LIABLE FOR DAMAGES AND THEY FELT THAT CONSUMER WAS DRIVING EXCESSIVELY TO CAUSE THE DAMAGE.*JB