2002 DODGE RAM 1500 Visibility Problems

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE HVAC BLOWER MOTOR FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V078000 (STEERING). THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

THE HEATER "VENT CONTROL" HAS STOPPED WORKING ON MY TRUCK AND I CAN NO LONGER SELECT "DEFROST" IN MY TRUCK. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE CANNOT BE DRIVEN WITHOUT CLEAR VISIBILITY THROUGH THE FRONT WINDSHIELD. APPARENTLY, THIS IS A COMMON ISSUE FOR DODGE RAM TRUCKS AND HAS NEVER BEEN RECALLED. I CANNOT DEFROST MY WINDOWS AS A RESULT. I'VE BEEN HOLD IT'S THE HVAC BLEND DOORS. *TR

Mileage: 160,000

NO HEAT OR A/C ON DRIVER'S SIDE. IT HAS DUAL CLIMATE ZONES. LOOKED ON ONLINE FORUMS AND SAW OTHERS ARE HAVING SAME ISSUES. *TR

Mileage: 159,060

VEHICLE BLOWER MOTOR FUSE WAS BLOWN ON THIS OCCASION, AND THEN LATER DATES THE AC CONDENSER FAN FUSE WAS BLOWN. THE 40 AMP FUSE FOR THE BLOWER MOTOR WAS REPLACED TO FIX THE FIRST PROBLEM. THE CONDENSER FAN FUSE WAS REPLACED AT LEAST ONCE, AND THEN THE FUSE BOX - WHERE THE CONDENSER FAN FUSE GOES - MELTED SO THAT THE FUSE COULD NOT BE REPLACED. TAKING IT TO THE DEALER TODAY. ALSO NOTICED LOTS OF DASHBOARD CRACKING COMPLAINTS. I ALSO HAVE A DASHBOARD THAT IS SERIOUSLY CRACKED. PAID TO REPLACE THE PART CLOSEST TO THE WINDOW, BUT THE DASHBOARD OVER THE INSTRUMENT PANEL WAS NOT REPLACED. ASKED DEALER TO REPLACE IT THREE TIMES, AND ALL THREE TIMES THEY SAID NONE WAS IN STOCK. ONE PERSON TOLD ME THAT THEY DON'T LIKE REPLACING THEM BECAUSE OF THE COMPLEXITY OF THE JOB. *TR

Mileage: 11,615

2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUSE THIS IS INTERMITTENT WE CANNOT DUPLICATE THE PROBLEM TO DETERMINE IF THE OUTSIDE BULBS ARE FLASHING LEFT OR RIGHT, THEREFORE WE WORRY THEY MIGHT BE INCORRECTLY SIGNALING OUR INTENTIONS TO OTHER DRIVERS. WHILE SEARCHING ON-LINE FOR A SOLUTION BEFORE WE DETERMINE A REPAIR COURSE OF ACTION, WE DISCOVERED THIS IS COMMON TO THE DODGE RAM TRUCKS FROM 2002 THROUGH AT LEAST 2008 MODEL YEAR TRUCKS, BUT THE DEALER DID NOT MENTION OR ADDRESS IT IN ADVANCE OF FAILURE. WE PAID IN ADVANCE FOR A SEVEN YEAR 100% WARRANTY WITH NO DEDUCTIBLE, WHICH HAS NOT EXPIRED. WE BELIEVE DODGE HAD PRIOR KNOWLEDGE OF THE WEAKNESS AND COULD HAVE REPAIRED IT DURING THE NO-DEDUCTIBLE WARRANTY PERIOD. THE PASSENGER DOOR WINDOW SWITCH CONTINUES TO FAIL. ITS A SIMPLE PLUG-IN MODULE AND I HAVE REPLACED IT TWICE WITH THE FACTORY PART, AND NOW ITS INTERMITTENT AGAIN AFTER LESS THAN ONE YEAR. FROM THE MILEAGE ITS CLEAR WE ARE NOT WEARING OUT SWITCHES. *TR

Mileage: 85,075

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR MALFUNCTIONED DURING INCLEMENT WEATHER AND THE CONTACT WAS UNABLE TO SEE CLEARLY BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC INFORMED THE CONTACT THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE WINDSHIELD WIPER MOTOR. THE FAILURE MILEAGE WAS 151,000.

Mileage: 151,000

MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WINDSHIELD AS I AM TRAVELING 70 MPH DOWN THE FREEWAY. HOW SAFE IS THAT. DODGE NEEDS TO FIX THIS SAFETY ISSUE!!! *TR

Mileage: 102,000

2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR

#1 WHEN IT GOT COLD I TURNED IT OVER TO THE HEATER. #2 HEAT WILL NOT COME OUT THE DRIVERS SIDE VENTS ,ONLY BLOWS COLD AIR. PASSENGER SIDE HAS HEAT BUT IS LACKING. THIS IS ON ALL OF THE HEATING SYSTEM UPPER AND LOWER. #3 HAVE NOT HAD IT REPAIR CAN'T AFFORD IT RIGHT KNOW. *TR

Mileage: 82,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHEN THE CONTACT TURNED ON THE AIR CONDITIONING, HE NOTICED A NOISE WITHIN THE BLOWER. HE EXAMINED THE BLOWER HOUSING AREA AND FOUND BROKEN PIECES. THE INSTRUMENT PANEL CRACKED WHEN HE REMOVED IT TO INSPECT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT BUT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS 66,993.

Mileage: 66,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

WIPER MODULE FAILURE/ LOSS OF VISIBILITY / SAFETY ISSUE FROM WATER INTRUSION INTO MODULE CAUSING CORROSION AND WIPER MODULE/ MOTOR FAILURE. *TR

Mileage: 57,000

WIPER MODULE FAILURE/ LOSS OF VISIBILITY / SAFETY ISSUE FROM WATER INTRUSION INTO MODULE CAUSING CORROSION AND WIPER MODULE/ MOTOR FAILURE. *TR

Mileage: 57,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.

Mileage: 71,000

WINDSHIELD FOGGING UP ON INSIDE DUE TO LEAKING HAND HOLDS. RESULTING IN VISUAL PROBLEMS ALONG WITH EXCESSIVE MOISTURE UNDER THE DASH PAD CAUSING CRACKING. ALONG WITH SAFETY CONCERNS WITH PASSENGER SIDE AIR BAG WORKING PROPERLY WHEN NEEDED AND ANY OTHER ELECTRICAL PROBLEMS ARISING FROM THE MOISTURE. DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT SUCH AS A RECALL. I FEEL THEY MUST BE HELD ACCOUNTABLE FOR THE DEFECTS. *TR

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE FRONT PASSENGER SIDE MIRROR FLEW OFF THE VEHICLE. THE MIRROR WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V077000 (VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR). ONE YEAR LATER, THE SAME MIRROR DETACHED FROM THE VEHICLE AGAIN. THE CONTACT HAS ATTEMPTED TO GET IT REPAIRED BY THE DEALER, BUT HAS BEEN GETTING THE RUN AROUND. THE CURRENT MILEAGE IS 9400 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/10/08 *BF UPDATED 09/15/08 *JB

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE BLOWER WOULD TURN ON AND OFF AUTOMATICALLY AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE BLOWER EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN), IN WHICH THE INSTRUMENT PANEL LIGHTS ILLUMINATED PROPERLY FOR THIRTY DAYS BEFORE FAILING AGAIN. THE VEHICLE CURRENTLY NEEDS A NEW COMPUTER. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. THE DEALER HAD TO STRIP DOWN THE ENTIRE INSTRUMENT PANEL IN ORDER TO REACH THE HEATER CORE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 104,000.

Mileage: 20,000

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 40 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR SHUT OFF. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THEY STATED THEY WOULD DECIDE IF THEY WOULD PAY DEPENDING ON THE DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE VIN WAS UNAVAILABLE.

Mileage: 27,000

DASH BOARD CRACKING, DASH LIGHT AND HEADLIGHT WENT OUT WHILE DRIVING. ALSO, REPLACE WINDSHIELD TWICE. UNKNOWN WHY THE WINDSHIELD CRACK. *TR

DT*: THE CONTACT STATED THE ELECTRIC WINDOWS WORK INTERMITTENTLY ON THE PASSENGER SIDE FRONT, THE PASSENGER SIDE REAR AND THE DRIVER'S SIDE. THE DEALERSHIP HAS INSPECTED THE VEHICLE THREE TIMES. THE FIRST TIME THERE WAS A SWITCH INSTALLED ON THE PASSENGER DOOR. THE 2ND TIME, THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE THIRD TIME THE DEALERSHIP DETERMINED THE MASTER CONTROL WAS DEFECTIVE. THE PROBLEM STILL PERSISTS.

Mileage: 66,000

HEATER CORE FAILS ON COOLING LINE FITTING COMING OUT OF IT. THIS CAUSES LEAKAGE AND DUE TO HVAC DESIGN AND NEWNESS OF MAKE IT IS ONLY POSSIBLE TO GET THE PART FROM THE DEALER AND THE PART ITSELF IS CHEAPLY MANUFACTURED AND APPEARS TO BE CHEAPLY DESIGNED. WHEN IT DOES FINALLY FAIL AT THE FITTING ONE WILL RUN THE DEFROSTER AND THE WINDOWS WILL MILK OVER IN COLD WEATHER CAUSING SEVERE VISIBILITY PROBLEMS. NOT TO MENTION ONE IS BREATHING IN GASEOUS HOT COOLANT THAT DODGE USES WHICH ITSELF BREAKS DOWN INTO AN ACID IN OPEN AIR AT HIGH TEMPERATURES. *NM

Mileage: 76,000

CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SIDE VIEW MIRROR HE REPLACED ON THE 2002 DODGE RAM 1500.*MR THE CONSUMER RECEIVED A RECALL NOTICE FOR THE SIDE VIEW MIRROR RECALL#03V077000. *JB

2002 DODGE RAM 1500. WHEN SWITCHING FROM DEFROST VENT TO PANEL VENT, THE PANEL VENT DID NOT WORK. VENTING WENT TO FLOOR. DAIMLER-CHRYSLER, I FIND, ISSUED REPAIR BULLETINS FOR THIS PROBLEM IN SPRING OF 2002, YET NO RECALL. MY REPAIR COSTS ARE ESTIMATED AT 800 DOLLARS.

MY SUN VISORS HAVE BROKEN NUMEROUS TIMES. BOTH SIDES (PASSENGER AND DRIVER) HAVE BEEN REPLACED AT LEAST THREE TIMES EACH. THEY LOSE THEIR SPRING TENSION AND HANG DOWN AND CREATE A SAFETY HAZARD WHEN MY WIFE AND I DRIVE, BECAUSE THEY WILL NOT STAY UP AND OUT OF THE WAY. MY VEHICLE ONLY HAS 30K MILES ON IT, I AM THE ORIGINAL OWNER. 8JB

Mileage: 4,868

1) THERE WERE NO INCIDENTS LEADING UP TO THE VEHICLES FAILURES. 2) THE HEADLIGHTS WILL NOT SHUT OFF WHEN ENGINE IS ON / THE WINDSHIELD WIPERS AND PUMP ARE INOPERABLE. THEY BOTH OCCURRED AT THE SAME TIME. FAMILY WAS STUCK ON RAINY HIGHWAY FOR SEVERAL HOURS. 3) DODGE SERVICE "THINKS" THE POWER DISTRIBUTION CENTER MAY HAVE SHORTED OUT THE ELECTRONIC CONTROL MODULE AND RECOMMEND REPLACE BOTH -$750 THERE IS A BACK ORDER FOR BOTH PARTS - APPARENTLY THERE ARE MANY REQUESTS. PART #'S 56045433AF AND 56051036AD. *AK

Mileage: 41,379

DEFECTIVE BLOWER CONTROL ON A DODGE 2002 RAM 1500 VAN. *AK

Mileage: 42,000

BLOWER MAKING BUZZING NOISE. *JB

Mileage: 50

VEHICLE'S WINDOWS AND WINDSHIELD DEVELOPED FROST WHILE DRIVING IN INCLEMENT WEATHER. FROST STILL EXISTED WHEN DEFROSTER/DEFOGGER SYSTEM WAS ENGAGED. THIS REDUCED THE DRIVER'S VISIBILITY. MANUFACTURER INDICATED TO THE DEALERSHIP THAT THIS WAS DUE TO A PROBLEM WITH THE CIRCULATION SYSTEM THAT COULD NOT BE CORRECTED.*AK

Mileage: 8,000

THE CONSUMER WAS UNABLE TO GET THE WINDOWS TO REMAIN DEFROSTED. THIS CAUSED POOR VISIBILITY AND UNSAFE DRIVING CONDITIONS. THE DEALER INDICATED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *NM *NM

THE CONSUMER STATED THAT THE LEFT-SIDE REARVIEW MIRROR WAS DEFECTIVE. *LA THE LEFT SIDE REAR MIRROR WAS POSITIONED INCORRECTLY WHICH CAUSED THE CONSUMER TO BE REAR ENDED BY A TRACTOR TRAILER. *JB

REAR WINDOW WATER LEAK. *LA

Mileage: 6,000

WHEN VEHICLE IS AT A STOP BLOWER MOTOR BLOWS OUT WARM AIR. HOWEVER, WHEN DRIVING BLOWER MOTOR BLOWS OUT COOL AIR. *AK

Mileage: 41,379

EXTERIOR REARVIEW MIRROR EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 077 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

Mileage: 46,000

CONSUMER STATED THAT HE RECEIVED A RECALL SAFETY LETTER FOR THE HVAC BLOWER HARNESS. DEALER WILL DISCONNECT THE REMOTE STARTER, BUT WILL CHARGE SOME AMOUNT OF $ TO RECONNECT. *AK

THE SIDE VIEW MIRRORS WERE LOOSE. THERE WAS A RECALL FOR THE PROBLEM. THE CLIP WHICH WAS USED TO SECURE THE MIRROR FAILED. AS A RESULT CONSUMER'S MIRROR FELL OFF ON THE DRIVER'S SIDE. *AK *TS *JB

Mileage: 42,000

WIESNER DODGE, 26529 S.W. FREEWAY, ROSENBURG, TX77471 TRUCK WAS TAKEN IN FOR A RECALL ON THE BLOWER MOTOR, THE DEALER REPLACED BLOWER MOTOR BUT WAS REFUSING TO HOOK THE ALARM BACK UP. *AK

THE CONSUMER CONTACTED THE DEALER IN ADVANCE TO SCHEDULE APPOINTMENT FOR RECALL REMEDY 03V077000 AND VERIFY THAT PARTS WOULD BE AVAILABLE. THE DEALER CONFIRMED. ON 05/15/03, CONSUMER ARRIVED FOR APPOINTMENT WAS TOLD WOULD BE APPROXIMATELY 1.5 HOURS. AFTER 2 HOURS, CONSUMER INQUIRED AS TO STATUS OF REMEDY, THE DEALER ADVISED THAT THE WERE ONLY ABLE TO FIX 1 OF THE MIRRORS BECAUSE DID NOT HAVE THE PARTS FOR THE SECOND MIRROR. THE DEALER WAS ALSO VERY RUDE NOT INFORMING THE CUSTOMER WHEN THE NEEDED PART WOULD ARRIVE OR HOW THEY WOULD NOTIFY HER. *NLM

WHILE DRIVING THE VEHICLE, BOTH MIRRORS REAR VIEW EXTERIOR COLLAPSE. DEALER HAS REPLACED. PLEASE PROVIDE FURTHER INFORMATION:: MR

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT

WE PURCHASED THIS TRUCK 2/28/02. BY THE END OF MARCH EARLY APRIL, THE TRUCK BEGAN TO STALL SPORADICALLY AND HAS EVEN JUMPED GEARS WHILE IN MOTION ONCE. THE TRUCK HAS BEEN RETURNED TO THE DEALERSHIP 8-9 TIMES AND WE HAVE BEEN TOLD EVERYTIME THEY CAN NOT DUPLICATE THE PROBLEM. PROMISES UPON PROMISES HAVE BEEN MADE TO RE-FLASH THE COMPUTER SYSTEM BECAUSE WE WERE TOLD THEY (DODGE) THINK THE TRUCKS COMPUTER SYSTEM IS TELLING THE TRUCK TO SHUT DOWN. ONE TIME WHILE RIDING DOWN THE ROAD THE TRUCK LOST COMPLETE POWER TO ALL INTERIOR SYSTEMS (I.E. AIR CONDITION, STEREO, WINDOWS) AND WE HAD TO PULL OVER. THE TRUCK HAS STALLED BOTH IN REVERSE AND IN DRIVE, THE TRANSMISSION HAS LOCKED UP ON THE DEALERSHIP (IN REVERSE). FROM FEB. 28, 02 TO JUNE 28, 02 THE TRUCK WAS IN THE SHOP OVER 25 DAYS. ON JULY 8, 2002, THE DRIVER SIDE MIRROR COMPLETELY BROKE AND WOULD SPIN AROUND IN CIRCLES. WHEN WE CONTACTED THE DEALERSHIP WE WERE TOLD IT WAS ON A NATIONAL BACKORDER. WHILE WAITING FOR THE PASSENGER SIDE MIRROR, THE DRIVER SIDE MIRROR BROKE IN THE SAME FASHION. ALL IN ALL WE HAD TO WAIT UNTIL 9/9/02 TO HAVE THE MIRRORS FIXED. WHILE WAITING WE HAD TO TAPE THE MIRRORS IN PLACE SO WE COULD SEE WHILE DRIVING. THIS WAS EXTREMELY DANGEROUS AT TIMES AND MADE IT DIFFICULT TO TRAVEL. WE HAVE STOPPED TAKING THE TRUCK TO THE DEALERSHIP FOR NOW BECAUSE WE GET NOW WHERE WITH THEM OR DAIMLERCHRYSLER/DODGE. I HAVE SINCE CONTACTED THE ATTORNEY GENERAL TO HELP PURSUE THIS MATTER. WHEN PAYING $30,000 FOR A TRUCK AND THEN BEING REFUSED REPAIR FOR A PROBLEM THAT CAN AND HAS DEFINETLY ALTERED THE MARKET VALUE AND OUR CONFIDENCE THAT WE HAVE A SAFE TRUCK TO DRIVE/RIDE IN IS IN-EXCUSABLE. AFTER RESEARCHING ON THE NHTSA WEB SITE WE ARE NOT THE ONLY PEOPLE COMPLAINING OF THESE PROBLEMS. LET'S ALL GET TOGETHER AND MAKE DODGE STAND UP TO THEIR PROBLEMS. MR

DEALER WAS UNABLE TO RESOLVE, INSTEAD MADE A TEMPORARY FIX WHICH CAUSED THE MIRROR TO BE STATIONARY. MR

CONSUMER STATES WHILE DRIVING THE DRIVERS SIDE MIRROR FELL OFF. A MONTH LATER THE PASSENGER SIDE FELL OFF. NLM

TS

THE DRIVERS AND PASSENGERS SIDE BREAKAWAY MIRRORS BROKE AND WILL NO LONGER STAY IN PLACE. THE DRIVERS SIDE MIRROR BROKE ABOUT A MONTH AGO ON 8/3/03 AND HAS BEEN ON NATIONAL BACKORDER SINCE. THE PASSENGER SIDE MIRROR BROKE YESTERDAY ON 9/1/02 AT THE BEGINNING OF A 300 MILE TRIP. I CONTACTED A LOCAL DEALERSHIP AND WAS TOLD THAT I WAS ONE OF OVER 3000 MIRRORS THAT WERE CURRENTLY ON BACKORDER. WHEN I CALLED THE MANUFACTURER AFTER THE SECOND MIRROR BROKE, I WAS TOLD THAT THERE WERE NO RECALLS ON THE MIRRORS AND THAT IT WOULD BE ANOTHER 2 WEEKS BEFORE I WOULD BE ABLE TO GET A REPLACEMENT. WHEN I ASKED HIM IF THE NEW MIRRORS WOULD HAVE THE DEFECTS FIXED, HE JUST SAID THAT THEY WOULD BE DIFFERENT THAN THE ONES THAT I HAVE NOW AND SHOULD LAST LONGER THAN THE ONES THAT I CURRENTLY HAVE. I ASKED HIM WHAT I WAS SUPPOSED TO DO WITH THE BROKEN MIRRORS UNTIL THEN AND HE TOLD ME THAT I WOULD JUST HAVE TO LIVE WITH THEM. I NOW HAVE A THREE MONTH OLD TRUCK THAT I CAN'T USE EITHER OF THE SIDE MIRRORS ON AND HAVE TO DRIVE IT LIKE THIS FOR AT LEAST ANOTHER TWO WEEKS WITH THE CURRENT MIRRORS SWINGING AROUND UNTIL I CAN GET THEM FIXED.*AK

THE DRIVER'S SIDE VIEW MIRROR ASSEMBLY CAME LOOSE AT THE SWIVEL POST. THIS ALLOWED THE MIRROR TO MOVE BACK AGAINST THE SIDE OF THE VEHICLE DRIVER'S SIDE WINDOW WHEN IN FORWARD MOTION. WHEN STOPPING OR MOVING BACKWARD, THE MIRROR MOVES TO THE FULL FORWARD POSITION. IT IS ALMOST IMPOSSIBLE (AND HIGHLY DANGEROUS) TO DRIVE THE VEHICLE WITH A MALFUNCTIONING MIRROR. I HAVE HAD TO TEMPORARILY TAPE THE MIRROR IN PLACE TO THE DOOR IN ORDER TO DRIVE. THE VEHICLE WILL NOT PASS VIRGINIA SAFETY INSPECTION.*AK

ONE MIRROR HAD TO BE REPLACED ON THE OUTSIDE DUE TO HINGE ATTACHMENT CONTINUOUSLY WEAKING. CURRENTLY, OTHER SIDE NEEDS REPLACING DUE TO SAME PROBLEM. THIS MAKES IT DIFFICULT FOR THE DRIVER TO SEE CLEARLY WITHOUT DISTORTION/MOVEMENT. PLEASE DESCRIBE DETAILS. *AK

THE HEATED ELECTRIC MIRRORS ON MY 2002 DODGE 1500 QUAD CAB PICKUP ARE DEFECTIVE. BOTH THE PASSANGER AND DRIVERS SIDE MIRRORS WHICH MOUNT TO THE DOOR FRAME HAVE COME APART. THE DESIGN OF THE MIRROR AS WELL AS THE COMPONENTS INSIDE ARE FAULTY. THERE IS A SHAFT INSIDE THE MIRROR CASE THAT HOLDS THE MIRROR STATIONARY BY THE TENSION HELD BY A COIL SPRING ON THE HOUSING. THE NORMAL PURPOSE OF THIS MECHANISM IS TO ALLOW THE MIRROR TO FOLD IN OR OUT WHEN THE MIRROR STRIKES A FIXED OBJECT, SAVING THE MIRROR FROM BEING BROKEN. IN THIS FAULTY ASSEMBLY, THE RETAINER CLIP WHICH HOLDS THE COIL SPRING AND MIRROR HOUSING IN PLACE FAILS, ALLOWING THE MIRROR TO SWING TOWARD THE FENDER WHEN SLOWING OR TOWARD THE DOOR WINDOW WHEN SPEEDING UP. NOT ONLY DOES THIS RENDER THE MIRROR USELESS, IT ALSO INCREASES THE CHANCES OF HAVING AN ACCIDENT FORM NOT BEING ABLE TO SEE ANYTHING BEHIND THE VEHICLE WHEN BACKING OR ANYTHING TO THE SIDE WHEN SWITCHING LANES. THE MIRROR COULD POSSIBLE COME OFF THE SHAFT COMPLETELY CAUSING DAMAGE TO THE VEHICLE AND BY BECOMING A PROJECTILE ON THE HIGHWAY. THE MIRROR COULD ALSO HIT THE DOOR GLASS CAUSING IT TO SHATTER. REPLACEMENT MIRRORS ARE ON BACK ORDER ACCORDING TO THE DEALER AND THERE HAVE BEEN MANY MIRRORS THAT HAVE FAILED. BOTH THE MECHANICS AT THE DELEARSHIPS AND CHRYSLER KNOW ABOUT THE DEFECT. THE ONLY WAY TO GET THE MIRRORS REPLACED IS AFTER THEY ACTUALLY FAIL. AFTER THE PASSANGER SIDE MIRROR FAILED, I HAD IT REPLACED AT THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT THEY WOULD NOT REPLACE THE DRIVERS SIDE MIRROR UNLESS IT ACTUALLY FAILED. A COUPLE OF WEEKS LATER, IT FAILED AS WELL, LEAVING ME IN VERY HEAVY TRAFFIC WITHOUT A DRIVERS SIDE MIRROR.I BELIEVE CHRYSLER SHOULD RECALL ALL VEHICLES WITH THE DEFECTIVE MIRRORS AND REPLACE THE PAIR TO GET THIS DANGER OFF THE STREET

THE MECHANISM THAT HOLDS THE OUTSIDE MIRROR IN PLACE FAILED DUE TO UNKNOWN CAUSE. THE MIRROR FLOPS AROUND MAKING VISION IN IT IMPOSSIBLE. WHEN I TOOK IT TO THE DEALER FOR REPAIR I WAS INFORMED THAT THEY WERE ON BACKORDERR AND PROBABLY WOULD NOT BE AVAILABLE FOR A MONTH OR MORE DUE TO THE NUMBER OF THES FAILURES NATIONWIDE THEY WERE OVERWHELMED WITHORDERS. HE ALSO STATED THAT HE PERSONALLY KNEW OF MANY VECHICLES DRIVING THAT HAD BOTH MIRRORS BROKEN IN THE SAME WAY. THEY TRIED TO TAPE IT IN PLACE BUT THIS FAILED TO HOLD THE FIRST TIME I TOOK IT ON THE FREEWAY WHICH MEANS I HAD NO VISION DOWN THE DRIVER'S SIDE OF THE CAR AND I BELEIVE THE IS ILLEGAL AS WELL A VERY DANGEROUS. I BELIVE THA IF THIS IS AS IT APPEARS TO BE A VERY LARGE SCALE PROBLEM THAT THERE SHOULD BE A RECALL OF THIS MIRROR. I DON'T FEEL COMFORTABLE WITH SIMPLE REPLACEMENT IF THIS IS A PROORLY MANUFACTURED PART.*AK

I BOUGHT THE DODGE RAM ON JANUARY 6, 2002. ON APPROXIMATELY 6/10/2002 I HAD FOLDED IN THE PASSENGER AND DRIVER MIRRORS FOR APPROXIMATELY 4 CAR WASHES OVER THOSE MONTHS. ABOUT TWO DAYS AFTER THE LAST CAR WASH, THE MIRRORS WERE FOLDED OUT LIKE NORMAL. I WAS DRIVING APPROXIMATELY 10-15 MILES AN HOUR IN NO WIND AND THE PASSENGER SIDE VIEW MIRROR BEGAN TO "FLOP" BACK AND FORTH. I LOOKED AT IT AND COULD LIFT UP ON IT APPROXIMATELY ONE INCH. ALTHOUGH IT WAS STILL CONNECTED, IT WAS NOT LOCKING INTO PLACE. I CALLED TOWBIN DODGE FOR AN APPOINTMENT AND THE FEMALE I SPOKE TO AT THE SERVICE DEPARTMENT ASKED ME IF IT WAS THE PASSENGER SIDE MIRROR. I TOLD HER YES AND SHE STATED THAT I WOULD BE THE FIFTH 2002 RAM SHE HAS SEEN WITH THAT PROBLEM IN THE PAST TWO WEEKS. I TOOK MY TRUCK IN FOR THE APPOINT MENT THE NEXT WEEK. THEY TOLD ME THAT THEY HAD LOST THE NEW MIRROR AND DID NOT HAVE ANY MORE. THEY EXPALINED THAT ANOTHER WOULD BE IN ON 7/5/2002. I CALLED ON 7/6/2002 AND MADE ANOTHER APPOINTMENT FOR 7/15/2002 TO GET THE MIRROR FIXED. ON 7/12/2002, I FOLDED THE MIRRORS FOR YET ANOTHER CAR WASH. I RETURNED THE DRIVERS SIDE MIRROR BACK TO ITS POSITION. THE NEXT MORNING I PULLED OUT OF MY DRIVEWAY AND THE DRIVERS SIDE MIRROR STARTED "FLOPPING" AROUND EXACTLY THE WAY THE PASSENGER SIDE HAS BEEN. I BELIEVE THAT BECAUSE BOTH OF MY MIRRORS HAVE BROKEN AND AFTER WHAT THE SERVICE DEPARTMENT TOLD ME ABOUT OTHER VEHICLES, THAT THIS IS A MAJOR SAFETY ISSUE. THIS IS A FULL SIZE TRUCK AND IT IS EXTREMELY HARD TO DRIVE WITH THE MIRRORS FLOPPING AROUND AND THE FACT THAT YOU CAN NOT SEE EITHER SIDE OF YOU. THANK YOU FOR YOUR TIME.*AK

ON BOTH SIDES OFF VEHICLE HANDLE THAT HOLDS IN SIDE MIRROR HAS SNAPPED. *AK