1997 DODGE RAM 2500 Suspension Problems

24 complaints about Suspension

24
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints (24)

Jan 11, 2016

TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN

Dec 6, 2013

TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED AND TRAVELING OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONTACT REPLACED THE FRONT END TRACKING BAR SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT HE HAD TO SHUT THE ENGINE OFF IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 119,600. UPDATED 1/14/14*CN

Mileage: 3,500

Jan 23, 2011 Crash

ON ALL DODGE RAM TRUCKS, SPECIFICALLY 2500 MODELS, HAVE A DEATH WOBBLE THAT OCCURS ALL THE TIME. WHAT HAPPENS IS, WHEN YOU HIT A BUMP OR A CRACK IN THE ROAD, THE TRUCK STARTS WOBBLING OUT OF CONTROL. IT HAS TO DO WITH THE FRONT SUSPENSION AND THERE'S NO WAY TO FIX IT. IT'S HORRIBLE BECAUSE IT USUALLY OCCURS WHEN YOU'RE ON HIGHWAYS AT HIGH SPEEDS AND IT CAN CAUSE A SERIOUS ACCIDENT. MORE DETAILS INCLUDE SEVERE TRUCK SHAKING AND LOSS OF CONTROL OF THE VEHICLE. TO SEE THIS HAPPEN ON CAMERA, PLEASE GO TO HTTP://WWW.YOUTUBE.COM/WATCH?V=Z6H5EH261GW. MILLIONS OF PEOPLE ARE HAVING THIS PROBLEM!! IT HAS EVEN BEEN REPORTED WITH JEEP WRANGLERS. PLEASE SENT OUT A RECALL FOR ALL DODGE RAM TRUCKS AND JEEP WRANGLERS!!! *LN

Apr 10, 2008

CONSUMER COMPLAINT ABOUT A 1997 DODGE DODGE RAM DIESEL 4X4. CONSUMER STATES THAT WHEN REPLACING THE LOWER BALL JOINTS IT WAS NOTICED THAT THEY WEREN'T GREASED WHICH CAUSED THEM TO BE DRY, RUSTY, AND CAUSED THEM TO WEAR OUT. *KB

Jul 30, 2004

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A CLANKING SOUND WHEN THE BRAKES WERE DEPRESSED. TWO CERTIFIED MECHANICS DETERMINED THAT THE CONTROL ARM UPPER BALL JOINT BOLT WAS LOOSE. *AK *NM

Mileage: 110,000

Apr 20, 2004

WHILE GETTING THE BRAKES CHECKED THE MECHANIC INDICATED THAT THE RIGHT FRONT LOWER AND UPPER BALL JOINTS WERE LOOSE AND REPLACED THEM. *NM *SC *JB

Mileage: 70,000

Apr 20, 2004

WHILE GETTING THE BRAKES CHECKED THE MECHANIC INDICATED THAT THE RIGHT FRONT LOWER AND UPPER BALL JOINTS WERE LOOSE AND REPLACED THEM. *NM *SC *JB

Mileage: 70,000

Nov 4, 2003

VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, AND DEALER FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND REPLACED THEM. *AK

Mileage: 70,000

Nov 4, 2003

VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, AND DEALER FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND REPLACED THEM. *AK

Mileage: 70,000

May 7, 2003

THE VEHICLE WAS TAKEN IN FOR AN INSPECTION, AND THE INSPECTOR SAID THAT ALL 4 BALL JOINTS WERE SHOT. THE BALL JOINTS FAILED WITHIN 90000 MILES. *NLM

Mileage: 90,000

Feb 24, 2003

THE ENTIRE VEHICLE VIBRATED, WHICH ALMOST RESULTED IN LOSS OF CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED SEVERAL COMPONENTS, THE BRAKES, U JOINTS, AND BEARINGS, HOWEVER THE PROBLEM PERSISTED. *JB

Mileage: 35,000

Jan 18, 2002

THE REAR ANTI-SWAY BAR, LEFT LINKAGE ROD IS RUBBING AGAINST THE PARKING BRAKE CABLE ASSEMBLY AND ALSO AGAINST THE WIRING HARNESS FOR THE REAR ANTI-LOCK BRAKE SENSORS. THESE COMPONENTS ARE BEING CUT IN HALF BY THE ANTI-SWAY BAR CONNECTING LINK.THE PARTS ARE IN TOO CLOSE PROXIMITY TO EACH OTHER.*AK

Jul 11, 2001

STABILIZER BAR ON FRONT SUSPENSION BOLT BROKE OR FELL OUT. HAD NO CONTROL OF VEHICLE WHILE DRIVING. PIECE HAD WORN OUT. ENTIRE HOUSING FOR TRACT BAR HAD TO BE REPLACED.*AK

Jun 27, 2001

ON FOUR OCCASIONS AFTER ENCOUNTERING ROUGH PAVEMENT OR RAILROAD TRACKS THE FRONT END OF THE VEH HAS STARTED TO SHAKE VIOLENTLY, NECESSITATING COMING TO A COMPLETE STOP TO REGAIN CONTROL. HAD STEERING DAMPER AND TRACTION BAR REPLACED AT 36768 MILES. AGAIN AT APPROXIMATELY 45100 MILES HAD SAME VIOLENT SHAKING OF FRONT END WHEN CROSSING RAILROAD TRACKS. FEELS AS IF TRUCK IS FLYING APART AND OUT OF CONTROL UNTIL ABLE TO COME TO COMPLETE STOP. SELLING DEALER HAS RECOMMENDED REPLACING STEERING STABILIZER. WILL *AK

May 15, 2001

WHILE DRIVING BETWEEN 40-45 MPH EXTREME VIBRATION OCCURS. *AK THE CONSUMER STATES THAT HE HAD RESPONDED IN DETAIL BEFORE. *YH

Apr 5, 2000

STARTING AT AROUND 21000 MILES TRUCK BEGAN PULLING HARD TO EITHER RIGHT OR LEFT UNDER PANIC STOPPING CONDITIONS. QUITE A BIT OF EFFORT REQUIRED TO MAINTAIN A STRAIGHT DIRECTION. DEALER HAS WORKED ON NUMEROUS TIMES WITHOUT BEING ABLE TO CORRECT. IN ADDITION PEDAL HAS GONE "SOFT" ON THREE OCCASIONS DURING THIS PERIOD. *AK

Jan 3, 2000

VEHICLE MAKES A HARD LEFT TURN WHEN BRAKING. DEALER ADVISED IT TO BE FRONT END ALIGNMENT, ( WHICH THEY DON'T DO) OR BRAKES OR TIRE PROBLEM. BRAKES WERE REPLACED, FRONT END ALIGNED, TIRES WERE REPLACED WITHOUT ANY IMPACT ON CONDITION. FURTHER RESEARCH AND TIME AND $ SPENT FINDS CHRYSLER HAS A TSB #05-03-97 THAT TELLS YOU TO PUT A SPACER BETWEEN THE HUB AND WHEEL OF VARYING SIZES UNTILL YOU FIND ONE THAT CHANGES THE FRONT END GEOMETRY TILL IT NOLONGER PULLS. THIS IS AFTER YOU HAVE FILED BRAKE COMPONETS. IF THIS DOES NOT CURE THE PROBLEM , THEN YOU ARE TO REPLACE THE ENTIRE HUB ASSY WHICH THEN MAY CAUSE YOU TO HAVE TO GO THROUGH THE TRIAL AND ERROR SHIM BUSINESS AGAIN. THIS VEHICLE IS DANGEROUS TO DRIVE AND WARRANTY INCLUDING CHRYSLERS MAXIMUM WRAP WARRANTY WILL NOT COVER THIS FIX ACCOURDING TO AUFFENBURG AND A DEALER IN OLATHE KS I STOPPED AT LAST WEEK. A PERSON , IF THEY HAD THE FUNDS COULD LITERALLY SPEND THOUSANDS OF DOLLARS ON TRIAL AND ERROR FIXES ON THIS BRAKING PROBLEM ON DODGE 4X4 PICKUPS. ALSO CAPE GIRARDEAU MO ATTY DON THOMASON HAD A CLIENT THAT WAS INJURED IN AN ACCIDENT WITH A PICKUP THAT HAD THE SAME PROBLEM AFTER MULTIPLE ATTEPMT TO FIX IT. CHRYSLER NEEDS TO FIX THIS BEFORE PEOPLE ARE KILLED. *AK

Jan 3, 2000

VEHICLE HAS WEAK REAR SPRINGS THAT AFFECT DRIVEABILITY/RIDE, DEFECTIVE FROM FACTORY. DEALER, AKA CHRYSLER HAVE ATTITUDE /POLICY TAT FIX VIA TSB # 02-03-97 REV.A IS FIX IS FOR INFORMATION ONLY AT CUSTOMER EXPENSE. AS STATED AT BOTTOM OF TSB. *AK

Feb 1, 1999

VEHICLE PULLING DUE TO ALIGNMENT AND FAULTY CONTROL ARM. YH

Feb 1, 1999

VEHICLE PULLING DUE TO ALIGNMENT AND FAULTY CONTROL ARM. YH

Dec 10, 1998

2500 WHILE CHANGING GEARS WITH A 5-SPEED MANUAL TRAN. YOU COULD HEAR A POPING SOUND COMMING FROM THE DANA 80 REAR AXLE. I TOOK THE TRUCK TO THE DEALERSHIP. AND THE PROBLEM WAS THE (2) SPIDER GEARS IN THE REAR AXLE WERE MADE TO LARGE AND WHERE LOOSE AND MAKING A POPING SOUNDS WHEN ENGAGED. ALSO I HAVE A PROPLEM WITH THE INDEPENDENT FRONT SUSPENSION. THE TRUCK WILL NOT STAY IN ALIGNMENT IN FRONT AND IT WEARS OUT THE OUTSIDE OF THE TIRES DOWN TO THE STEEL BELTS. I HAVE REPLACED THE FRONT TIRES 3 TIMES AND HAD THE TRUCKS 4 WHEEL ALIGNMENT DONE 2 TIMES AND IT STILL IS EATING MY TIRES UP WITHIN A FEW WEEKS AFTER I PUT NEW TIRES ON THE FRONT . THE DEALERSHIP TOLD ME THIS WAS A VERY BIG PROBLEM WITH THE 2500 AND 3500 4 X 4 CLUB-CAB TRUCKS WITH THE CUMMINS DIESEL MOTOR. *MJS

Dec 10, 1998

2500 WHILE CHANGING GEARS WITH A 5-SPEED MANUAL TRAN. YOU COULD HEAR A POPING SOUND COMMING FROM THE DANA 80 REAR AXLE. I TOOK THE TRUCK TO THE DEALERSHIP. AND THE PROBLEM WAS THE (2) SPIDER GEARS IN THE REAR AXLE WERE MADE TO LARGE AND WHERE LOOSE AND MAKING A POPING SOUNDS WHEN ENGAGED. ALSO I HAVE A PROPLEM WITH THE INDEPENDENT FRONT SUSPENSION. THE TRUCK WILL NOT STAY IN ALIGNMENT IN FRONT AND IT WEARS OUT THE OUTSIDE OF THE TIRES DOWN TO THE STEEL BELTS. I HAVE REPLACED THE FRONT TIRES 3 TIMES AND HAD THE TRUCKS 4 WHEEL ALIGNMENT DONE 2 TIMES AND IT STILL IS EATING MY TIRES UP WITHIN A FEW WEEKS AFTER I PUT NEW TIRES ON THE FRONT . THE DEALERSHIP TOLD ME THIS WAS A VERY BIG PROBLEM WITH THE 2500 AND 3500 4 X 4 CLUB-CAB TRUCKS WITH THE CUMMINS DIESEL MOTOR. *MJS

Nov 6, 1998 Crash

STEERING IS VERY LOOSE. VEHICLE WANDERS AND GRABS, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN AN ACCIDENT. *AK

Sep 15, 1998

VEHICLE WANDERED WHILE DRIVING. WHILE WIFE WAS DRIVING ON WET ROAD 5 MPH, TRUCK BEGAN TO HYDROPLANE, IT RAN OFF A ROAD AND WAS INVOLVED IN A COLLISION.