114
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 20 of 114
Jan 9, 2018 173,190 mi

DASH CRACKED AND SHATTERED TO PIECES, WITH NO REASON APPARENT REASON AND/OR WITHOUT OPERATOR'S CONTROL. PART OF IT HAPPENED WHEN I WAS DRIVING.

Jan 9, 2018 173,190 mi

DASH CRACKED AND SHATTERED TO PIECES, WITH NO REASON APPARENT REASON AND/OR WITHOUT OPERATOR'S CONTROL. PART OF IT HAPPENED WHEN I WAS DRIVING.

Aug 23, 2016 90,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE DASHBOARD WAS PREVIOUSLY REPLACED TWICE FOR THE SAME FAILURE. THE CONTACT WAS AFRAID THAT THE AIR BAGS WOULD DEPLOY WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 90,000.

Aug 23, 2016 90,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE DASHBOARD WAS PREVIOUSLY REPLACED TWICE FOR THE SAME FAILURE. THE CONTACT WAS AFRAID THAT THE AIR BAGS WOULD DEPLOY WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 90,000.

Aug 19, 2016 96,000 mi

THE DASHBOARD AROUND THE INSTRUMENT CLUSTER, RADIO, AND HEAT/AC CONTROLS IS BREAKING INTO PIECES. I AM CONCERNED THAT THIS WILL BE A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. THIS IS BECAUSE OF THE SHARP AND JAGGED EDGES AND LOOSE MATERIAL ALL THROUGHOUT THE DASH AREA. CURRENTLY I HAVE ZIP TIES HOLDING MY HEAT/AC CONTROLS IN PLACE AND 2 REMAINING FACTORY SCREWS HOLDING MY RADIO IN PLACE. THE TOP PORTION OF THE DASH ALSO HAS FAILED AND FALLEN APART OVER THE YEARS AND DUE TO SAFETY CONCERNS, I HAVE ALREADY REPLACED IT. I HAVE BEEN UNSUCCESSFUL IN FINDING A SUITABLE REPLACEMENT LOWER DASH ASSEMBLY TO REPLACE MINE WITH.

Aug 19, 2016 96,000 mi

THE DASHBOARD AROUND THE INSTRUMENT CLUSTER, RADIO, AND HEAT/AC CONTROLS IS BREAKING INTO PIECES. I AM CONCERNED THAT THIS WILL BE A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. THIS IS BECAUSE OF THE SHARP AND JAGGED EDGES AND LOOSE MATERIAL ALL THROUGHOUT THE DASH AREA. CURRENTLY I HAVE ZIP TIES HOLDING MY HEAT/AC CONTROLS IN PLACE AND 2 REMAINING FACTORY SCREWS HOLDING MY RADIO IN PLACE. THE TOP PORTION OF THE DASH ALSO HAS FAILED AND FALLEN APART OVER THE YEARS AND DUE TO SAFETY CONCERNS, I HAVE ALREADY REPLACED IT. I HAVE BEEN UNSUCCESSFUL IN FINDING A SUITABLE REPLACEMENT LOWER DASH ASSEMBLY TO REPLACE MINE WITH.

Aug 15, 2016 178,000 mi

THE METAL SURROUNDING THE DOOR LATCH HAS RIPPED IN HALF LEAVING A GAPING SEAM AND THE DOOR LATCH WILL NOT KEEP THE DRIVER'S SIDE DOOR SAFELY CLOSED. THEREFOR, BECAUSE THIS IS A DAILY DRIVER FOR ME, I HAVE TO USE A 1,000 LB CARGO STRAP TO KEEP THE DOOR SHUT UNTIL I CAN FIND A WAY TO GET IT FIXED.

Aug 15, 2016 178,000 mi

THE METAL SURROUNDING THE DOOR LATCH HAS RIPPED IN HALF LEAVING A GAPING SEAM AND THE DOOR LATCH WILL NOT KEEP THE DRIVER'S SIDE DOOR SAFELY CLOSED. THEREFOR, BECAUSE THIS IS A DAILY DRIVER FOR ME, I HAVE TO USE A 1,000 LB CARGO STRAP TO KEEP THE DOOR SHUT UNTIL I CAN FIND A WAY TO GET IT FIXED.

Feb 17, 2015 160,000 mi

THE DASH JUST STARTED TO CRACK AND FALL APART INTO SMALL AND LARGE VERY SHARP PIECES. WHAT WOULD HAPPEN IN AN ACCIDENT? THESE SHARP PLASTIC PARTS COULD FLY RIGHT INTO THE DRIVER AND PASSENGERS FACES. *TR

Feb 17, 2015 160,000 mi

THE DASH JUST STARTED TO CRACK AND FALL APART INTO SMALL AND LARGE VERY SHARP PIECES. WHAT WOULD HAPPEN IN AN ACCIDENT? THESE SHARP PLASTIC PARTS COULD FLY RIGHT INTO THE DRIVER AND PASSENGERS FACES. *TR

Apr 1, 2014

THE FRONT DASH BOARD CRUMBLED BEHIND THE FRONT PANEL ACCORDING TO MY MECHANIC WHILE PUT ON A FACING DASH COVER TO PATCH A CRACK IN THE INSTRUMENT PANEL.. THE DASH THAT IS PROTECTED WITH COVER IS GROSSLY CRACKED. I ALSO DRIVE 52 YEAR OLD VW BUG THAT HAS STARTED TO HAVE SOME PLASTIC FAILURE AROUND THE STEERING WHEEL, BUT NOT A SINGLE CRACK IN THE DASH AFTER 52 YEARS IN THE CALIFORNIA SUN. THE DODGE ON THE OTHER HAND FAILED AFTER JUST 9 YEARS, AND FAILED CATASTROPHICALLY. THE CRACKING MOST LIKELY HAPPENED SOONER AS I HAD A DASH COVER ON IT AND DIDN'T THINK TO CHECK UNTIL THE COVER NEED TO BE SECURED WITH VELCRO AGAIN. *TR

Apr 1, 2014

THE FRONT DASH BOARD CRUMBLED BEHIND THE FRONT PANEL ACCORDING TO MY MECHANIC WHILE PUT ON A FACING DASH COVER TO PATCH A CRACK IN THE INSTRUMENT PANEL.. THE DASH THAT IS PROTECTED WITH COVER IS GROSSLY CRACKED. I ALSO DRIVE 52 YEAR OLD VW BUG THAT HAS STARTED TO HAVE SOME PLASTIC FAILURE AROUND THE STEERING WHEEL, BUT NOT A SINGLE CRACK IN THE DASH AFTER 52 YEARS IN THE CALIFORNIA SUN. THE DODGE ON THE OTHER HAND FAILED AFTER JUST 9 YEARS, AND FAILED CATASTROPHICALLY. THE CRACKING MOST LIKELY HAPPENED SOONER AS I HAD A DASH COVER ON IT AND DIDN'T THINK TO CHECK UNTIL THE COVER NEED TO BE SECURED WITH VELCRO AGAIN. *TR

Feb 12, 2014

DASHBOARD CRACKED AND HAS SUNK IN. FUMES ARE NOW COMING THROUGH THE DASHBOARD. I WONDER IF THE AIRBAG WILL WORK NOW. I THOUGHT THIS WAS A INDIVIDUAL INCIDENT BUT NOW I AM FINDING OUT THAT MANY CUSTOMERS ARE EXPERIENCING THIS SAME PROBLEM. I NEED TO GET A DASHBOARD REPLACEMENT BUT THAT IS GOING TO COST OVER $300 JUST FOR THE PART AND $300 TO INSTALL. DODGE IS NOT ISSUING A RECALL BUT SHOULD SINCE THIS CAN GO INTO A SAFETY ISSUE. *TR

Feb 12, 2014

DASHBOARD CRACKED AND HAS SUNK IN. FUMES ARE NOW COMING THROUGH THE DASHBOARD. I WONDER IF THE AIRBAG WILL WORK NOW. I THOUGHT THIS WAS A INDIVIDUAL INCIDENT BUT NOW I AM FINDING OUT THAT MANY CUSTOMERS ARE EXPERIENCING THIS SAME PROBLEM. I NEED TO GET A DASHBOARD REPLACEMENT BUT THAT IS GOING TO COST OVER $300 JUST FOR THE PART AND $300 TO INSTALL. DODGE IS NOT ISSUING A RECALL BUT SHOULD SINCE THIS CAN GO INTO A SAFETY ISSUE. *TR

Aug 19, 2013

POSSIBLE DEFECTIVE DASHBOARD, HAS MULTIPLE BIG CRACKS AND IS FATIGUED MATERIAL, SEEMS TO BE GETTING WORSE AND POSING A SAFETY HAZARD. IF VEHICLE WERE TO BE INVOLVED IN A CRASH, SHARP PLASTIC SHARDS WILL BE PROJECTED THRU CAB OF TRUCK. I DO HAVE A FAMILY AND THEIR SAFETY IS A MAJOR CONCERN. PLEASE GET BACK TO ME IN REFERENCE TO THIS MATTER. *TR

Aug 19, 2013

POSSIBLE DEFECTIVE DASHBOARD, HAS MULTIPLE BIG CRACKS AND IS FATIGUED MATERIAL, SEEMS TO BE GETTING WORSE AND POSING A SAFETY HAZARD. IF VEHICLE WERE TO BE INVOLVED IN A CRASH, SHARP PLASTIC SHARDS WILL BE PROJECTED THRU CAB OF TRUCK. I DO HAVE A FAMILY AND THEIR SAFETY IS A MAJOR CONCERN. PLEASE GET BACK TO ME IN REFERENCE TO THIS MATTER. *TR

May 16, 2013 34,500 mi

DASH IS FALLING APART. IF THE AIRBAG DEPLOYS PLASTIC SHARDS ARE GOING TO FLY ALSO PLASTIC SHARDS ARE FALLING INTO MY VENTS AND BLOWING OUT MY A/C VENTS AND HITTING ME IN THE FACE. *TR

May 16, 2013 34,500 mi

DASH IS FALLING APART. IF THE AIRBAG DEPLOYS PLASTIC SHARDS ARE GOING TO FLY ALSO PLASTIC SHARDS ARE FALLING INTO MY VENTS AND BLOWING OUT MY A/C VENTS AND HITTING ME IN THE FACE. *TR

Mar 25, 2013

STARTED TRUCK UP AND COMMENCED TO TRAVEL TO MY DESTINATION. DURING THAT TRIP THERE WAS A LOUD SNAP AND THE DASH PAD DEVELOPED A CRACK WHICH HAS SINCE TURNED INTO MANY CRACKS WITH A PIECE OF THE PAD FALLING DOWN INSIDE THE DASH. ALSO THE INSTRUMENT BEZEL HAS SINCE BROKE ON THE TOP EDGE WHERE ONE OF THE PAD CRACKS IS. WHEN I SHOWED IT TO THE SERVICE DEPT. AT A LOCAL DEALER RIGHT AFTER THE INITIAL CRACK THEY SAID THERE WAS NOTHING THAT COULD BE DONE BECAUSE IT WAS OFF WARRANTY. THE MAIN CRACKS SEEM TO HAVE STARTED AT SCREW MOUNTING HOLES. I HAVE ALSO HAD SMALL PIECES OF PLASTIC FLY OUT OF THE DEFROST HOLES AT TIMES WITH SOME HITTING ME IN THE FACE. THIS ISSUE SHOULD BE A RECALL ESPECIALLY SINCE MINE STARTED AT AROUND 24 TO 25 K MILES AND I ONLY HAVE APPROX. 76K ON IT NOW. ALSO THIS HAS BEEN A MAJOR PROBLEM WITH A WHOLE LOT OF PEOPLE. ALSO THE SEAT CUSHIONS ARE JUNK. I HAD MINE REPLACED UNDER WARRANTY AND WITHIN 60 DAYS THE BASE SUPPORT WAS RIGHT BACK WHERE IT WAS AND I WAS TOLD THEY COULDN'T REPLACE THEM AGAIN. *TR

Mar 25, 2013

STARTED TRUCK UP AND COMMENCED TO TRAVEL TO MY DESTINATION. DURING THAT TRIP THERE WAS A LOUD SNAP AND THE DASH PAD DEVELOPED A CRACK WHICH HAS SINCE TURNED INTO MANY CRACKS WITH A PIECE OF THE PAD FALLING DOWN INSIDE THE DASH. ALSO THE INSTRUMENT BEZEL HAS SINCE BROKE ON THE TOP EDGE WHERE ONE OF THE PAD CRACKS IS. WHEN I SHOWED IT TO THE SERVICE DEPT. AT A LOCAL DEALER RIGHT AFTER THE INITIAL CRACK THEY SAID THERE WAS NOTHING THAT COULD BE DONE BECAUSE IT WAS OFF WARRANTY. THE MAIN CRACKS SEEM TO HAVE STARTED AT SCREW MOUNTING HOLES. I HAVE ALSO HAD SMALL PIECES OF PLASTIC FLY OUT OF THE DEFROST HOLES AT TIMES WITH SOME HITTING ME IN THE FACE. THIS ISSUE SHOULD BE A RECALL ESPECIALLY SINCE MINE STARTED AT AROUND 24 TO 25 K MILES AND I ONLY HAVE APPROX. 76K ON IT NOW. ALSO THIS HAS BEEN A MAJOR PROBLEM WITH A WHOLE LOT OF PEOPLE. ALSO THE SEAT CUSHIONS ARE JUNK. I HAD MINE REPLACED UNDER WARRANTY AND WITHIN 60 DAYS THE BASE SUPPORT WAS RIGHT BACK WHERE IT WAS AND I WAS TOLD THEY COULDN'T REPLACE THEM AGAIN. *TR

Apr 20, 2012 200,170 mi

I CLEANED THE DUST OFF THE DASH BOARD AND NOTICED A CRACK FORMING FROM ONE OF THE VENTS, ON THE PASSENGER SIDE, AT THE WINDSHIELD MOVING TOWARD THE INTERIOR. TODAY, 4/20/2012, I NOTICED ANOTHER CRACK, ON THE DRIVER'S SIDE, COMING FROM THE VENT UP OVER THE TOP. IT IS 10-12" LONG ALREADY. I DID AN INTERNET SEARCH AND IT SEEMS THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. IT APPEARS THAT ONCE THIS STARTS, THE ENTIRE DASH BEGINS TO SELF-DESTRUCT. THIS IS VERY DANGEROUS AS PIECES CAN GO FLYING IN THE EVENT OF AN ACCIDENT AND AIR-BAG DEPLOYMENT. *JS

Apr 20, 2012 200,170 mi

I CLEANED THE DUST OFF THE DASH BOARD AND NOTICED A CRACK FORMING FROM ONE OF THE VENTS, ON THE PASSENGER SIDE, AT THE WINDSHIELD MOVING TOWARD THE INTERIOR. TODAY, 4/20/2012, I NOTICED ANOTHER CRACK, ON THE DRIVER'S SIDE, COMING FROM THE VENT UP OVER THE TOP. IT IS 10-12" LONG ALREADY. I DID AN INTERNET SEARCH AND IT SEEMS THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. IT APPEARS THAT ONCE THIS STARTS, THE ENTIRE DASH BEGINS TO SELF-DESTRUCT. THIS IS VERY DANGEROUS AS PIECES CAN GO FLYING IN THE EVENT OF AN ACCIDENT AND AIR-BAG DEPLOYMENT. *JS

Nov 1, 2011 10,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS FRACTURED AND SOME PIECES HAD DETACHED. THE FAILURE BEGAN IN 2004 AND WORSENED OVER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILE. THE MANUFACTURER ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE FOR POSSIBLE ASSISTANCE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 67,313.

Nov 1, 2011 10,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS FRACTURED AND SOME PIECES HAD DETACHED. THE FAILURE BEGAN IN 2004 AND WORSENED OVER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILE. THE MANUFACTURER ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE FOR POSSIBLE ASSISTANCE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 67,313.

Sep 19, 2011 40,000 mi

DASH IS CRACKED COMPLETELY IN TWO PIECES AND UNSAFE. I FOUND THAT IT IS A FACTORY FLAW AND FEEL THAT DODGE SHOULD REPLACE AT NO CHARGE. *KB

Sep 19, 2011 40,000 mi

DASH IS CRACKED COMPLETELY IN TWO PIECES AND UNSAFE. I FOUND THAT IT IS A FACTORY FLAW AND FEEL THAT DODGE SHOULD REPLACE AT NO CHARGE. *KB

Aug 25, 2011

THE DASHBOARD IS CRACKED AND BROKEN IN SEVERAL PLACES.

Aug 25, 2011

THE DASHBOARD IS CRACKED AND BROKEN IN SEVERAL PLACES.

Jul 18, 2011 65,000 mi

I OWN A 2000 DODGE RAM 2500 SPORT. THE DASH IS CRACKED AND FALLING APART. THE PLASTIC IS SHARP AND SOMETIMES THE SMALL PIECES FLY OUT AND STRIKE PEOPLE. IT'S ALSO DISTRACTING BECAUSE IT LOOKS HORRIBLE. *KB

Jul 18, 2011 85,000 mi

FIRST OF ALL, DOES ANYONE AT THE NHTSA EVEN READ THESE COMPLAINTS? MUCH LESS, DO THEY EVEN ACT ON THESE COMPLAINTS? AND WHAT DOES IT TAKE FOR THEM TO ACT? I TOO HAVE A 2000 DODGE RAM 2500 TRUCK THAT HAS A DASHBOARD THAT'S BEEN FALLING APART FOR THE LAST FIVE YEARS. I HAVE A FOOTBALL SIZE HOLE IN MINE. IT TOO, IS SO BRITTLE I DARE NOT TOUCH IT. I HAVE READ DOZENS OF COMPLAINTS ON THIS PROBLEM FROM MULTIPLE SOURCES, YET NOTHING IS BEING DONE BY THE NHTSA TO FORCE DODGE/CHRYSLER TO CORRECT IT. WHY IS THAT? DO THEY NEED TO WAIT UNTIL A SERIOUS INJURY OR DEATH OCCURS BEFORE ACTING.......OR DO YOU NEED TO HAVE MULTIPLE SERIOUS INJURIES OR DEATHS? *KB

Jul 18, 2011 65,000 mi

I OWN A 2000 DODGE RAM 2500 SPORT. THE DASH IS CRACKED AND FALLING APART. THE PLASTIC IS SHARP AND SOMETIMES THE SMALL PIECES FLY OUT AND STRIKE PEOPLE. IT'S ALSO DISTRACTING BECAUSE IT LOOKS HORRIBLE. *KB

Jul 18, 2011 85,000 mi

FIRST OF ALL, DOES ANYONE AT THE NHTSA EVEN READ THESE COMPLAINTS? MUCH LESS, DO THEY EVEN ACT ON THESE COMPLAINTS? AND WHAT DOES IT TAKE FOR THEM TO ACT? I TOO HAVE A 2000 DODGE RAM 2500 TRUCK THAT HAS A DASHBOARD THAT'S BEEN FALLING APART FOR THE LAST FIVE YEARS. I HAVE A FOOTBALL SIZE HOLE IN MINE. IT TOO, IS SO BRITTLE I DARE NOT TOUCH IT. I HAVE READ DOZENS OF COMPLAINTS ON THIS PROBLEM FROM MULTIPLE SOURCES, YET NOTHING IS BEING DONE BY THE NHTSA TO FORCE DODGE/CHRYSLER TO CORRECT IT. WHY IS THAT? DO THEY NEED TO WAIT UNTIL A SERIOUS INJURY OR DEATH OCCURS BEFORE ACTING.......OR DO YOU NEED TO HAVE MULTIPLE SERIOUS INJURIES OR DEATHS? *KB

Jun 27, 2011 104,000 mi

I AM A OWNER OF A 2000 DODGE RAM TRUCK (2500, 4X4, EXT CAB 104,000K MILES). MY COMPLAINT IS ABOUT THE DASH BOARD CRACKING OR BETTER YET BECOMING BRITTLE. RIGHT NOW I HAVE COUNTLESS CRACKS AND A SOFTBALL SIZE HOLE ON THE PASSENGER SIDE OF THE DASH. I DON?T DARE TOUCH THE DASH AS I FEAR OF IT COLLAPSING. WHILE OWNING THE TRUCK I LIVED IN BUFFALO NY AND NOW SOUTH CAROLINA. THROUGHOUT MY OWNERSHIP OF THE VEHICLE I HAVE USED SUN SHADES TO PROTECT THE INTERIOR OF MY VEHICLE. I HAVE OWN COUNTLESS VEHICLES AND LIVE IN AZ FOR 9 YEARS AND HAVE NEVER SEEN A DASH BREAK DOWN LIKE MINE HAS. I WILL HAVE TO GO TO THE DEALERSHIP AND HAVE THEM REPLACE IT AT MY EXPENSE AS IT IS A SERIOUS SAFETY ISSUE. ONE COULD SPEND HOURS EVEN DAYS READING ABOUT ALL THE COMPLAINTS ABOUT DODGE DASH BOARDS CRACKING AND SHATTERING. CHRYSLER/DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THEIR UNSAFE PRODUCT DESIGNS AND RECALL ALL DEFECTIVE MODELS. THE MOST UPSETTING PART OF THIS IS I HAVE TO PAY A HIGH PRICE TO REPLACE A FAULTY COMPONENT FOR ANOTHER FAULTY COMPONENT. IT'S A WIN WIN FOR CHRYSLER/DODGE. (VIN # [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 27, 2011 104,000 mi

I AM A OWNER OF A 2000 DODGE RAM TRUCK (2500, 4X4, EXT CAB 104,000K MILES). MY COMPLAINT IS ABOUT THE DASH BOARD CRACKING OR BETTER YET BECOMING BRITTLE. RIGHT NOW I HAVE COUNTLESS CRACKS AND A SOFTBALL SIZE HOLE ON THE PASSENGER SIDE OF THE DASH. I DON?T DARE TOUCH THE DASH AS I FEAR OF IT COLLAPSING. WHILE OWNING THE TRUCK I LIVED IN BUFFALO NY AND NOW SOUTH CAROLINA. THROUGHOUT MY OWNERSHIP OF THE VEHICLE I HAVE USED SUN SHADES TO PROTECT THE INTERIOR OF MY VEHICLE. I HAVE OWN COUNTLESS VEHICLES AND LIVE IN AZ FOR 9 YEARS AND HAVE NEVER SEEN A DASH BREAK DOWN LIKE MINE HAS. I WILL HAVE TO GO TO THE DEALERSHIP AND HAVE THEM REPLACE IT AT MY EXPENSE AS IT IS A SERIOUS SAFETY ISSUE. ONE COULD SPEND HOURS EVEN DAYS READING ABOUT ALL THE COMPLAINTS ABOUT DODGE DASH BOARDS CRACKING AND SHATTERING. CHRYSLER/DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THEIR UNSAFE PRODUCT DESIGNS AND RECALL ALL DEFECTIVE MODELS. THE MOST UPSETTING PART OF THIS IS I HAVE TO PAY A HIGH PRICE TO REPLACE A FAULTY COMPONENT FOR ANOTHER FAULTY COMPONENT. IT'S A WIN WIN FOR CHRYSLER/DODGE. (VIN # [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 10, 2011 56,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED WHICH CAUSED SHARP EDGES OF THE DASHBOARD TO BE EXPOSED. THE FAILURE HAD BEEN ON GOING FOR FOUR YEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND HE WAS ADVISED THAT THE DASHBOARD NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 96,000.

Mar 10, 2011 56,000 mi

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED WHICH CAUSED SHARP EDGES OF THE DASHBOARD TO BE EXPOSED. THE FAILURE HAD BEEN ON GOING FOR FOUR YEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND HE WAS ADVISED THAT THE DASHBOARD NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 96,000.

Jan 10, 2011 142,000 mi

I HAVE A 2000 DODGE RAM 2500 WITH THE DASHBOARD CRACKING AND LARGE SECTIONS FALLING OUT. THIS COULD CREATE FLYING SHARDS OF SHARP PLASTIC SHOULD I BE IN AN ACCIDENT. *TR

Jan 10, 2011 142,000 mi

I HAVE A 2000 DODGE RAM 2500 WITH THE DASHBOARD CRACKING AND LARGE SECTIONS FALLING OUT. THIS COULD CREATE FLYING SHARDS OF SHARP PLASTIC SHOULD I BE IN AN ACCIDENT. *TR

Jan 1, 2011 53,000 mi

MY 2000 DODGE 2500 DASHBOARD HAS SHATTERED AND COMPLETELY FALLEN IN. THE PIECES RANGE IN SIZE FROM SOFTBALL TO SLIVERS. I HAVE COVERED THE GAPING HOLE WITH CARPET. THE LACK OF A DASHBOARD HAS EXPOSED WIRING TO THE ELEMENTS, THE AIRFLOW TO THE DEFROSTER AND DASH VENTS IS DISRUPTED, AND CREATED A SHRAPNEL HAZARD. THERE IS NOT ENOUGH STRUCTURE LEFT FOR INSTALLATION OF A GLUE OVER DASH CAP AND WILL REQUIRE THE ENTIRE DASH TO BE REPLACED; THERE IS A PROBLEM WITH THE DASHBOARDS DODGE SHOULD BE TAKING RESPONSIBILITY FOR THIS. *TR

Jan 1, 2011 53,000 mi

MY 2000 DODGE 2500 DASHBOARD HAS SHATTERED AND COMPLETELY FALLEN IN. THE PIECES RANGE IN SIZE FROM SOFTBALL TO SLIVERS. I HAVE COVERED THE GAPING HOLE WITH CARPET. THE LACK OF A DASHBOARD HAS EXPOSED WIRING TO THE ELEMENTS, THE AIRFLOW TO THE DEFROSTER AND DASH VENTS IS DISRUPTED, AND CREATED A SHRAPNEL HAZARD. THERE IS NOT ENOUGH STRUCTURE LEFT FOR INSTALLATION OF A GLUE OVER DASH CAP AND WILL REQUIRE THE ENTIRE DASH TO BE REPLACED; THERE IS A PROBLEM WITH THE DASHBOARDS DODGE SHOULD BE TAKING RESPONSIBILITY FOR THIS. *TR

Dec 22, 2010 120,000 mi

DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN AND HEAT GET TO IT! DODGE NEED TO BE RESPONSIBLE AN REPLACE THE PART WITH A BETTER PART! *TR

Dec 22, 2010 120,000 mi

DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN AND HEAT GET TO IT! DODGE NEED TO BE RESPONSIBLE AN REPLACE THE PART WITH A BETTER PART! *TR

Dec 15, 2010

I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE TO HAVE ALL THE EXPOSED WIRING. I WOULD REPLACE THE DASH HOWEVER I AM TOLD IT WILL DO IT AGAIN AS CHRYSLER HAS NOT CORRECTED THE MANUFACTURING PROCESS OF THE DASH OR THAT THE NEW DASH I WOULD GET WOULD BE OLD STOCK OF THE SAME MATERIAL. *TR

Dec 15, 2010

I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE TO HAVE ALL THE EXPOSED WIRING. I WOULD REPLACE THE DASH HOWEVER I AM TOLD IT WILL DO IT AGAIN AS CHRYSLER HAS NOT CORRECTED THE MANUFACTURING PROCESS OF THE DASH OR THAT THE NEW DASH I WOULD GET WOULD BE OLD STOCK OF THE SAME MATERIAL. *TR

Dec 8, 2010 103,500 mi

TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 103,800. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500.

Dec 8, 2010 103,500 mi

TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 103,800. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500.

Oct 13, 2010 65,000 mi

CRACKED DASH. *TR

Oct 13, 2010 65,000 mi

CRACKED DASH. *TR

Sep 25, 2010 125,000 mi

2000 DODGE RAM 2500 DASH PANEL BROKE OFF WHILE DRIVING AND BECAME WEDGE BETWEEN STEERING WHEEL AND METAL FRAMEWORK. *TR

Sep 25, 2010 125,000 mi

2000 DODGE RAM 2500 DASH PANEL BROKE OFF WHILE DRIVING AND BECAME WEDGE BETWEEN STEERING WHEEL AND METAL FRAMEWORK. *TR

Jul 18, 2010 114,000 mi

DASH CRACKED AND DASH BEZEL CRACKED IN 2000 DODGE RAM 1500. REPLACING NEW DASH BEZEL HOWEVER THERE IS ONLY A DASH COVER FOR THESE TRUCKS. DODGE DOES NOT COVER EXPENSE FOR A NEW ONE. THE PIECES CAN BECOME DISLODGED FROM THE DASH AND CAUSE INJURY. *TR

Jul 18, 2010 114,000 mi

DASH CRACKED AND DASH BEZEL CRACKED IN 2000 DODGE RAM 1500. REPLACING NEW DASH BEZEL HOWEVER THERE IS ONLY A DASH COVER FOR THESE TRUCKS. DODGE DOES NOT COVER EXPENSE FOR A NEW ONE. THE PIECES CAN BECOME DISLODGED FROM THE DASH AND CAUSE INJURY. *TR

Jul 12, 2010

CRACKED DASHBOARD ON A 2000 DODGE RAM 2500. THE DASHBOARD ON OUR DODGE RAM HAS BEEN CRACKED AND FALLING IN ON THE ELECTRICAL COMPONENTS UNDER THE BOARD. IT IS VERY UGLY AND SO FAR WE HAVE NOT HAD ANY ELECTRICAL PROBLEMS BUT I AM AFRAID TO TAKE ANY TRIPS FEARING BEING STRANDED BECAUSE OF THE DASHBOARD PARTS FALLING INTO THE HOLE. *TR

Jul 12, 2010

CRACKED DASHBOARD ON A 2000 DODGE RAM 2500. THE DASHBOARD ON OUR DODGE RAM HAS BEEN CRACKED AND FALLING IN ON THE ELECTRICAL COMPONENTS UNDER THE BOARD. IT IS VERY UGLY AND SO FAR WE HAVE NOT HAD ANY ELECTRICAL PROBLEMS BUT I AM AFRAID TO TAKE ANY TRIPS FEARING BEING STRANDED BECAUSE OF THE DASHBOARD PARTS FALLING INTO THE HOLE. *TR

Jun 10, 2010 180,000 mi

MY COMPLAINT IS ON A 2000 DODGE 2500 FOR A CRACKED AND DISINTEGRATED DASHBOARD. THE DASHBOARD HAS COLLAPSED; EXPOSING WIRING TO THE ELEMENTS, DIFFUSING AND ELIMINATING THE DEFROST AND DASH VENTS, AND CREATING SHRAPNEL HAZARDS TO OCCUPANTS IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT. THE FAILURE OF THE DASHBOARD PROGRESSED FROM TWO SEVERAL INCH CRACKS TO COMPLETE FAILURE IN THE COURSE OF 2 MONTHS. *TR

Jun 10, 2010 180,000 mi

MY COMPLAINT IS ON A 2000 DODGE 2500 FOR A CRACKED AND DISINTEGRATED DASHBOARD. THE DASHBOARD HAS COLLAPSED; EXPOSING WIRING TO THE ELEMENTS, DIFFUSING AND ELIMINATING THE DEFROST AND DASH VENTS, AND CREATING SHRAPNEL HAZARDS TO OCCUPANTS IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT. THE FAILURE OF THE DASHBOARD PROGRESSED FROM TWO SEVERAL INCH CRACKS TO COMPLETE FAILURE IN THE COURSE OF 2 MONTHS. *TR

Mar 17, 2010 35,000 mi

DODGE 2000 2500 4X4 SPARE TIRE FELL OFF WHILE DRIVING ON ROUGH GRAVEL ROAD---THE VEHICLES' WHOLE LIFE HAS BEEN IN SITKA ALASKA 99835 --CABLE WAS RUSTED. *TR

Mar 17, 2010 35,000 mi

DODGE 2000 2500 4X4 SPARE TIRE FELL OFF WHILE DRIVING ON ROUGH GRAVEL ROAD---THE VEHICLES' WHOLE LIFE HAS BEEN IN SITKA ALASKA 99835 --CABLE WAS RUSTED. *TR

Jan 30, 2010 175,000 mi

DASH HAS CRACKED AND PIECE FALLEN OUT. SINCE THE DASH HOLDS THE PASSENGER AIRBAG A CRACKED DASH COULD CAUSE THE AIRBAG TO NOT FUNCTION PROPERLY IN AN ACCIDENT. THE CRACKED DASH IS A BIG PROBLEM IN THE DODGE PICKUPS FROM 1998. THE DEALERS WON'T DO ANYTHING ABOUT IT SINCE THERE HAS NOT BEEN A SAFETY RECALL ISSUED. *TR

Jan 30, 2010 175,000 mi

DASH HAS CRACKED AND PIECE FALLEN OUT. SINCE THE DASH HOLDS THE PASSENGER AIRBAG A CRACKED DASH COULD CAUSE THE AIRBAG TO NOT FUNCTION PROPERLY IN AN ACCIDENT. THE CRACKED DASH IS A BIG PROBLEM IN THE DODGE PICKUPS FROM 1998. THE DEALERS WON'T DO ANYTHING ABOUT IT SINCE THERE HAS NOT BEEN A SAFETY RECALL ISSUED. *TR

Jul 23, 2009

DASH IN MY 2000 DODGE 2500 IS CRACKING AND FALLING IN WHICH COULD CAUSE ELECTRICAL ISSUES BECAUSE OF EXPOSURE TO THE SUN. I HAVE BEEN CHECKING ON LINE AND THIS SEEMS TO BE HUGH PROBLEM ACROSS THE COUNTRY. I BELIEVE DODGE SHOULD BE HELD ACCOUNTABLE FOR PUTTING SUCH A POOR QUALITY PRODUCT ON THE ROAD, THE WAY THE DASH IS CAVING IN COULD CAUSE INJURY OR DEATH IF THE AIR BAGS DEPLOY IN A ACCIDENT. *TR

Jul 23, 2009

DASH IN MY 2000 DODGE 2500 IS CRACKING AND FALLING IN WHICH COULD CAUSE ELECTRICAL ISSUES BECAUSE OF EXPOSURE TO THE SUN. I HAVE BEEN CHECKING ON LINE AND THIS SEEMS TO BE HUGH PROBLEM ACROSS THE COUNTRY. I BELIEVE DODGE SHOULD BE HELD ACCOUNTABLE FOR PUTTING SUCH A POOR QUALITY PRODUCT ON THE ROAD, THE WAY THE DASH IS CAVING IN COULD CAUSE INJURY OR DEATH IF THE AIR BAGS DEPLOY IN A ACCIDENT. *TR

Mar 2, 2009 80,000 mi

DASHBOARD ON MY 2000 DODGE RAM 2500 IS CRACKED AN PIECES ARE FALLING OUT LEAVING A BIG HOLE IN THE DASHBOARD. *TR

Mar 2, 2009 80,000 mi

DASHBOARD ON MY 2000 DODGE RAM 2500 IS CRACKED AN PIECES ARE FALLING OUT LEAVING A BIG HOLE IN THE DASHBOARD. *TR

Jan 26, 2009 80,340 mi

DASHBOARD CRACKED AND NOW HAS FALLEN APART. NOW THERE IS A 6"X6" HOLE IN THE MIDDLE OF MY DASHBOARD. *TR

Jan 26, 2009 80,340 mi

DASHBOARD CRACKED AND NOW HAS FALLEN APART. NOW THERE IS A 6"X6" HOLE IN THE MIDDLE OF MY DASHBOARD. *TR

Dec 18, 2008 46,000 mi

2000 DODGE RAM 2500 DASHBOARD CRACKED AND COLLAPSED...CAUSING ELECTRICAL PROBLEMS AND POTENTIAL SAFETY ISSUES. *TR

Dec 18, 2008 46,000 mi

2000 DODGE RAM 2500 DASHBOARD CRACKED AND COLLAPSED...CAUSING ELECTRICAL PROBLEMS AND POTENTIAL SAFETY ISSUES. *TR

Nov 10, 2008 106,000 mi

I HAVE MAJOR DASHBOARD CRACKING ON 2000 DODGE RAM TRUCK. VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT, IT APPEARS THAT THE MATERIAL USED IN THE DASHBOARD IS DEFECTIVE. IT IS MY OPINION THAT IF I WAS IN A SERIOUS ACCIDENT, LARGE SHARDS OF THE DASHBOARD COULD COME LOOSE AND CAUSE A SERIOUS INJURY. *TR

Nov 10, 2008 106,000 mi

I HAVE MAJOR DASHBOARD CRACKING ON 2000 DODGE RAM TRUCK. VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT, IT APPEARS THAT THE MATERIAL USED IN THE DASHBOARD IS DEFECTIVE. IT IS MY OPINION THAT IF I WAS IN A SERIOUS ACCIDENT, LARGE SHARDS OF THE DASHBOARD COULD COME LOOSE AND CAUSE A SERIOUS INJURY. *TR

Oct 18, 2008

DASH CRACKING AND STARTING TO COLLAPSED. *TR

Oct 18, 2008

DASH CRACKING AND STARTING TO COLLAPSED. *TR

Aug 13, 2008

2000 DODGE RAM 3/4 TON-----THE DASHBOARD IS CRACKING AND ALL TO PIECES. *TR

Aug 13, 2008

2000 DODGE RAM 3/4 TON-----THE DASHBOARD IS CRACKING AND ALL TO PIECES. *TR

Aug 4, 2008 70,000 mi

DASHBOARD HAS LITERALLY FALLEN APART. STARTED WITH A SMALL CRACK, NOW HAS A HUGE WHOLE IN IT FROM COLLAPSING IN ON ITSELF. *TR

Aug 4, 2008 70,000 mi

DASHBOARD HAS LITERALLY FALLEN APART. STARTED WITH A SMALL CRACK, NOW HAS A HUGE WHOLE IN IT FROM COLLAPSING IN ON ITSELF. *TR

May 27, 2008 85,000 mi

DASH IS FALLING APART UNDER CARPET DASH COVER. *TR

May 27, 2008 85,000 mi

DASH IS FALLING APART UNDER CARPET DASH COVER. *TR

May 23, 2008 135,000 mi

CRACKED AND COLLAPSED DASHBOARD. I BELIEVE THE PASSENGER AIRBAG IS IN JEOPARDY OF A FALSE TRIGGER AND/OR DEPLOYMENT, POTENTIALLY CAUSING BODILY HARM OR INJURY. OR WORSE, IT MAY NOT DEPLOY AT ALL SHOULD AN ACCIDENT OCCUR. ABSOLUTE NO SUPPORT FROM THE MANUFACTURER. *TR

May 23, 2008 135,000 mi

CRACKED AND COLLAPSED DASHBOARD. I BELIEVE THE PASSENGER AIRBAG IS IN JEOPARDY OF A FALSE TRIGGER AND/OR DEPLOYMENT, POTENTIALLY CAUSING BODILY HARM OR INJURY. OR WORSE, IT MAY NOT DEPLOY AT ALL SHOULD AN ACCIDENT OCCUR. ABSOLUTE NO SUPPORT FROM THE MANUFACTURER. *TR

May 3, 2008 80,000 mi

I PURCHASED NEW IN 2000 A DODGE RAM 2500 SPORT EXTENDED CAB AND TWO YEARS AGO THE DASHBOARD BEGAN CRACKING, AT THIS POINT PIECES OF THE DASH HAVE FALLEN THROUGH LEAVING HOLES IN THE DASH. I TRIED TO GET THE DEALERSHIP IN CONCORD, NH TO FIX IT WHEN IT WAS UNDER WARRANTY BUT THEY REFUSED. IT APPEARS THAT THIS IS NOT A LIMITED DEFECT AS I'VE FOUND THOUSANDS OF COMPLAINTS ON THE INTERNET FROM SIMILAR YEAR OWNERS. *TR

May 3, 2008 80,000 mi

I PURCHASED NEW IN 2000 A DODGE RAM 2500 SPORT EXTENDED CAB AND TWO YEARS AGO THE DASHBOARD BEGAN CRACKING, AT THIS POINT PIECES OF THE DASH HAVE FALLEN THROUGH LEAVING HOLES IN THE DASH. I TRIED TO GET THE DEALERSHIP IN CONCORD, NH TO FIX IT WHEN IT WAS UNDER WARRANTY BUT THEY REFUSED. IT APPEARS THAT THIS IS NOT A LIMITED DEFECT AS I'VE FOUND THOUSANDS OF COMPLAINTS ON THE INTERNET FROM SIMILAR YEAR OWNERS. *TR

Apr 23, 2008

THE DASHBOARD OF MY 2000 DODGE RAM PICKUP TRUCK HAS CAVED IN. IT WAS HIDDEN BY A FUZZY DASHBOARD COVER WHEN WE PURCHASED THE TRUCK LAST YEAR AS "USED" AND ONLY DISCOVERED THE PROBLEM WHEN WE REMOVED THE COVER. IT TURNS OUT IT IS A KNOWN PROBLEM WITH CHRYSLER, BUT THEY WILL NOT REPAIR IT. *TR

Apr 23, 2008

THE DASHBOARD OF MY 2000 DODGE RAM PICKUP TRUCK HAS CAVED IN. IT WAS HIDDEN BY A FUZZY DASHBOARD COVER WHEN WE PURCHASED THE TRUCK LAST YEAR AS "USED" AND ONLY DISCOVERED THE PROBLEM WHEN WE REMOVED THE COVER. IT TURNS OUT IT IS A KNOWN PROBLEM WITH CHRYSLER, BUT THEY WILL NOT REPAIR IT. *TR

Apr 11, 2008 120,000 mi

THE DASH IS BADLY CRACKED, FROM THE HEATING DUCT IN SEVERAL DIRECTIONS INCLUDING OVER THE SPEEDOMETER AND TOWARD THE PASSENGER SIDE. A PIECE HAS FALLEN IN. IT APPEARS MORE WILL, TOO. I UNDERSTAND FROM OTHERS WITH THIS PROBLEM THE WHOLE DASH WILL EVENTUALLY FALL IN AND THAT DODGE TAKES NO RESPONSIBILITY FOR WHAT APPEARS TO BE A VERY COMMON MANUFACTURING DEFECT IN THIS MAKE OF TRUCK. THE CRACKING IS NOT CRAZED AS WOULD BE EXPECTED FROM UV DAMAGE. THIS IS AN ONGOING PROBLEM THAT HAS SLOWLY WORSENED OVER THE COURSE OF SEVERAL YEARS. *TR

Apr 11, 2008 120,000 mi

THE DASH IS BADLY CRACKED, FROM THE HEATING DUCT IN SEVERAL DIRECTIONS INCLUDING OVER THE SPEEDOMETER AND TOWARD THE PASSENGER SIDE. A PIECE HAS FALLEN IN. IT APPEARS MORE WILL, TOO. I UNDERSTAND FROM OTHERS WITH THIS PROBLEM THE WHOLE DASH WILL EVENTUALLY FALL IN AND THAT DODGE TAKES NO RESPONSIBILITY FOR WHAT APPEARS TO BE A VERY COMMON MANUFACTURING DEFECT IN THIS MAKE OF TRUCK. THE CRACKING IS NOT CRAZED AS WOULD BE EXPECTED FROM UV DAMAGE. THIS IS AN ONGOING PROBLEM THAT HAS SLOWLY WORSENED OVER THE COURSE OF SEVERAL YEARS. *TR

Mar 6, 2008 55,000 mi

MY 2000 DODGE RAM DASH STARTED TO CRACK IN 2003 AND NOW HAS CRACKED SO BAD THAT CHUNKS ARE POPPING OFF OF IT DRIVING DOWN THE ROAD. *TR

Mar 6, 2008 55,000 mi

MY 2000 DODGE RAM DASH STARTED TO CRACK IN 2003 AND NOW HAS CRACKED SO BAD THAT CHUNKS ARE POPPING OFF OF IT DRIVING DOWN THE ROAD. *TR

Dec 11, 2007 140,035 mi

CRACKED DASH IN A 2000 DODGE RAM 2500. IN REFERENCE TO THE NEWS STORY DONE BY WKMG ORLANDO. *TR

Dec 11, 2007 140,035 mi

CRACKED DASH IN A 2000 DODGE RAM 2500. IN REFERENCE TO THE NEWS STORY DONE BY WKMG ORLANDO. *TR

Nov 26, 2007 80,000 mi

DASH IS CRACKED AND HAS FALLEN IN SOME AREAS. SHARP PIECES HAVE BROKEN OFF AND ARE LOOSE. *TR

Nov 26, 2007 80,000 mi

DASH IS CRACKED AND HAS FALLEN IN SOME AREAS. SHARP PIECES HAVE BROKEN OFF AND ARE LOOSE. *TR

Aug 29, 2007 28,000 mi

I AM THE OWNER OF A 2000 MODEL DODGE RAM 2500. THE TRUCK IS AN EXTRA VEHICLE THAT IS SELDOM USED WITH ONLY 43,000 MILES AND IS VERY WELL TAKEN CARE OF. TWO YEARS AGO THE DASH BEGAN CRACKING JUST IN FRONT OF THE DRIVER. I WAS CONCERNED, BUT THOUGHT IT WAS JUST SUN DAMAGE TO MY SPECIFIC VEHICLE. WITHIN ONLY MONTHS THE PROBLEM HAD GROWN AND THERE WERE MANY OTHER CRACKS FROM END TO END ON THE DASH. A LOCAL BODY SHOP LOOKED AT THE PROBLEM AND GAVE ME AN ESTIMATE OF NEARLY $1000 TO REPLACE THE DASH. STILL ASSUMING THIS WAS AN ISOLATED PROBLEM WITH ONLY MY VEHICLE, I DECIDED TO PURCHASE A DASH COVER TO HIDE THE UNSIGHTLY CRACKS AND POSSIBLY PROTECT IT FROM FURTHER DAMAGE IN LIEU OF THE EXPENSIVE DASH REPLACEMENT. THE DASH COVER DID HIDE THE CRACKS, BUT DID NOTHING SLOW DOWN THE CONTINUAL CRACKING. AFTER SPEAKING TO OTHERS WITH SIMILAR PROBLEMS AND READING NUMEROUS ACCOUNTS ON THE INTERNET, I AM NOW CONCERNED ABOUT SAFETY ISSUES RELATED TO ELECTRICAL SYSTEM PROBLEMS, AIR BAG DEPLOYMENT AS WELL AS FLYING PROJECTILES IN THE EVENT OF A CRASH. I FILED A COMPLAINT WITH DAIMLER-CHRYSLER, WHICH STATED KNOWLEDGE OF THE PROBLEM ONLY TO BE TOLD THE VEHICLE IS OUT OF WARRANTY AND THE DISTRICT MANAGER HAD DECLINED ANY ASSISTANCE TO REMEDY THE PROBLEM. THANKS FOR ANY HELP TO RECTIFY THIS ISSUE. *JB

Aug 29, 2007 28,000 mi

I AM THE OWNER OF A 2000 MODEL DODGE RAM 2500. THE TRUCK IS AN EXTRA VEHICLE THAT IS SELDOM USED WITH ONLY 43,000 MILES AND IS VERY WELL TAKEN CARE OF. TWO YEARS AGO THE DASH BEGAN CRACKING JUST IN FRONT OF THE DRIVER. I WAS CONCERNED, BUT THOUGHT IT WAS JUST SUN DAMAGE TO MY SPECIFIC VEHICLE. WITHIN ONLY MONTHS THE PROBLEM HAD GROWN AND THERE WERE MANY OTHER CRACKS FROM END TO END ON THE DASH. A LOCAL BODY SHOP LOOKED AT THE PROBLEM AND GAVE ME AN ESTIMATE OF NEARLY $1000 TO REPLACE THE DASH. STILL ASSUMING THIS WAS AN ISOLATED PROBLEM WITH ONLY MY VEHICLE, I DECIDED TO PURCHASE A DASH COVER TO HIDE THE UNSIGHTLY CRACKS AND POSSIBLY PROTECT IT FROM FURTHER DAMAGE IN LIEU OF THE EXPENSIVE DASH REPLACEMENT. THE DASH COVER DID HIDE THE CRACKS, BUT DID NOTHING SLOW DOWN THE CONTINUAL CRACKING. AFTER SPEAKING TO OTHERS WITH SIMILAR PROBLEMS AND READING NUMEROUS ACCOUNTS ON THE INTERNET, I AM NOW CONCERNED ABOUT SAFETY ISSUES RELATED TO ELECTRICAL SYSTEM PROBLEMS, AIR BAG DEPLOYMENT AS WELL AS FLYING PROJECTILES IN THE EVENT OF A CRASH. I FILED A COMPLAINT WITH DAIMLER-CHRYSLER, WHICH STATED KNOWLEDGE OF THE PROBLEM ONLY TO BE TOLD THE VEHICLE IS OUT OF WARRANTY AND THE DISTRICT MANAGER HAD DECLINED ANY ASSISTANCE TO REMEDY THE PROBLEM. THANKS FOR ANY HELP TO RECTIFY THIS ISSUE. *JB

May 9, 2007

THE 2000 DODGE RAM DASHBOARD BEGAN TO CRACK WHEN TRUCK WAS TWO YEARS OLD. THE DEALERSHIP REPORTED THAT IT WAS NOT UNDER WARRANTY, AND TRIED TO FIX IT BY HIMSELF. AFTER A COUPLE OF YEARS THE CRACK GREW AND EVENTUALLY LARGE PIECES OF THE DASHBOARD BROKE OFF. IT HAS NOT BEEN REPAIRED.*AK

May 9, 2007

THE 2000 DODGE RAM DASHBOARD BEGAN TO CRACK WHEN TRUCK WAS TWO YEARS OLD. THE DEALERSHIP REPORTED THAT IT WAS NOT UNDER WARRANTY, AND TRIED TO FIX IT BY HIMSELF. AFTER A COUPLE OF YEARS THE CRACK GREW AND EVENTUALLY LARGE PIECES OF THE DASHBOARD BROKE OFF. IT HAS NOT BEEN REPAIRED.*AK

May 3, 2007 100,000 mi

I OWN A 2000 DODGE RAM 2500 PICK UP TRUCK WITH DIESEL, ABOUT A YEAR AGO MY DASH STARTED TO DETERIORATE FALLING OFF IN CHUNKS. I CAN SEE WHERE THIS COULD BE A SAFETY ISSUE. IT COULD FALL DOWN IN THE WAY OF THE PEDDLES OR CAUSE DAMAGE IF IN AN ACCIDENT BY FLYING ALL OVER THE PLACE. *TR

May 3, 2007 100,000 mi

I OWN A 2000 DODGE RAM 2500 PICK UP TRUCK WITH DIESEL, ABOUT A YEAR AGO MY DASH STARTED TO DETERIORATE FALLING OFF IN CHUNKS. I CAN SEE WHERE THIS COULD BE A SAFETY ISSUE. IT COULD FALL DOWN IN THE WAY OF THE PEDDLES OR CAUSE DAMAGE IF IN AN ACCIDENT BY FLYING ALL OVER THE PLACE. *TR

May 2, 2007 86,000 mi

AFTER THE PURCHASE OF A 2000 DODGE RAM 4X4 IN 2003 I NOTICED CRACKS IN THE DASH. WITHIN TWO WEEKS THE CRACKS QUICKLY SPREAD AND EVOLVED INTO HUGE HOLES UNTIL THERE WAS VERY LITTLE OF THE DASH LEFT. AFTER THE DASH FELL APART THE LIGHTS PERIODICALLY BEGAN TO FAIL, THE CRUISE CONTROL QUIT WORKING THEN BEGAN WORKING WITH A MIND OF ITS OWN,,, SPEEDING UP AND SLOWING DOWN AND TOTAL SHUT OFF. HEATER QUIT WORKING IMMEDIATELY,,, DODGE REFUSED TO DO ANY REPAIRS WHAT SO EVER, STATING IT WAS NOT UNDER WARRANTY NOR WAS IT A RECALL ITEM, THEREFORE THEY HAVE NO RESPONSIBILITY IN THE MATTER. I KNOW OF AT LEAST 6 FRIENDS THAT OWE THE SAME VEHICLE AND HAVE THE SAME PROBLEM AND WERE TOLD THE SAME BY DODGE. I NEVER INTEND ON PURCHASING ANOTHER DODGE PRODUCT AGAIN. PLEASE HELP ........... *TR

May 2, 2007 86,000 mi

AFTER THE PURCHASE OF A 2000 DODGE RAM 4X4 IN 2003 I NOTICED CRACKS IN THE DASH. WITHIN TWO WEEKS THE CRACKS QUICKLY SPREAD AND EVOLVED INTO HUGE HOLES UNTIL THERE WAS VERY LITTLE OF THE DASH LEFT. AFTER THE DASH FELL APART THE LIGHTS PERIODICALLY BEGAN TO FAIL, THE CRUISE CONTROL QUIT WORKING THEN BEGAN WORKING WITH A MIND OF ITS OWN,,, SPEEDING UP AND SLOWING DOWN AND TOTAL SHUT OFF. HEATER QUIT WORKING IMMEDIATELY,,, DODGE REFUSED TO DO ANY REPAIRS WHAT SO EVER, STATING IT WAS NOT UNDER WARRANTY NOR WAS IT A RECALL ITEM, THEREFORE THEY HAVE NO RESPONSIBILITY IN THE MATTER. I KNOW OF AT LEAST 6 FRIENDS THAT OWE THE SAME VEHICLE AND HAVE THE SAME PROBLEM AND WERE TOLD THE SAME BY DODGE. I NEVER INTEND ON PURCHASING ANOTHER DODGE PRODUCT AGAIN. PLEASE HELP ........... *TR

Aug 10, 2006 75,000 mi

DT*: THE CONTACT STATED WHILE INSPECTING THE UNDERCARRIAGE, HE NOTICED THE CROSS MEMBER WAS CRACKED. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP, BUT NO DIAGNOSIS WAS GIVEN. UPDATED 9/15/2006 - THE FRAME CROSS MEMBER THAT SUPPORTED THE TRANSMISSION CRACKED. THE UNDERSIDE OF THE CAB WAS BROKEN AND BENT AT NUMEROUS POINTS. THE DEALER WAS NOT INTERESTED IN REPAIRING THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. *NM

Aug 10, 2006 75,000 mi

DT*: THE CONTACT STATED WHILE INSPECTING THE UNDERCARRIAGE, HE NOTICED THE CROSS MEMBER WAS CRACKED. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP, BUT NO DIAGNOSIS WAS GIVEN. UPDATED 9/15/2006 - THE FRAME CROSS MEMBER THAT SUPPORTED THE TRANSMISSION CRACKED. THE UNDERSIDE OF THE CAB WAS BROKEN AND BENT AT NUMEROUS POINTS. THE DEALER WAS NOT INTERESTED IN REPAIRING THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. *NM

Feb 15, 2006

TOP OF DASH CRACKED UNDER NORMAL OPERATION. I HAVE HEARD MULTIPLE COMPLAINTS OF THIS HAPPENING IN SIMILAR VEHICLES. *JB

Feb 15, 2006

TOP OF DASH CRACKED UNDER NORMAL OPERATION. I HAVE HEARD MULTIPLE COMPLAINTS OF THIS HAPPENING IN SIMILAR VEHICLES. *JB

Aug 9, 2004

DASHBOARD CRACKED ALL ALONG PASSENGER SIDE AS WELL AS DRIVERS SIDE. THE CRACK IS SO BAD, ITS GOING TO CAVE IN.PLEASE HELP US TO GET THIS FIXED. THIS DODGE IS THE 3RD VEHICLE WE HAVE PURCHASED FROM BLACKBURN MOTOR VICKSBURG,MS. *AK

Aug 9, 2004

DASHBOARD CRACKED ALL ALONG PASSENGER SIDE AS WELL AS DRIVERS SIDE. THE CRACK IS SO BAD, ITS GOING TO CAVE IN.PLEASE HELP US TO GET THIS FIXED. THIS DODGE IS THE 3RD VEHICLE WE HAVE PURCHASED FROM BLACKBURN MOTOR VICKSBURG,MS. *AK

Apr 27, 2004

DODGE RAM2500 4X4 ,MILES 52K BOTTOM OF DOORS RUSTED. ,DEALER SAYS GOTTA HAVE HOLES BEFORE THEY ADJ THE CLAIM . WHO WANTS TO WAIT TILL THERE TRUCK HAS HOLES IN IT TO FIX ? ANY HELP APPR .JIM P.S BOTH SIDES . *AK

Apr 27, 2004

DODGE RAM2500 4X4 ,MILES 52K BOTTOM OF DOORS RUSTED. ,DEALER SAYS GOTTA HAVE HOLES BEFORE THEY ADJ THE CLAIM . WHO WANTS TO WAIT TILL THERE TRUCK HAS HOLES IN IT TO FIX ? ANY HELP APPR .JIM P.S BOTH SIDES . *AK

Sep 17, 2003 47,000 mi

THE CONVERSION VANS FRONT HIGH RISE STARTED SEPARATING FROM THE BODY OF THE VEHICLE. THE CONSUMER IS CONCERNED THAT IT MAY COME COMPLETELY OFF AT ANYTIME WHILE DRIVING. THE CAUSE OF THE SEPARATION WAS UNDETERMINED. PLEASE PROVIDE MORE DETAILS. *NLM

Sep 17, 2003 47,000 mi

THE CONVERSION VANS FRONT HIGH RISE STARTED SEPARATING FROM THE BODY OF THE VEHICLE. THE CONSUMER IS CONCERNED THAT IT MAY COME COMPLETELY OFF AT ANYTIME WHILE DRIVING. THE CAUSE OF THE SEPARATION WAS UNDETERMINED. PLEASE PROVIDE MORE DETAILS. *NLM

Dec 26, 2000

WHILE DRIVING AT 30 MPH WITH THE WINDOWS DOWN, THE ROOF VIBRATES UP AND DOWN, CONSUMER STATES THAT IT LOOKS LIKE THE ROOF DOESN'T HAVE ENOUGH SUPPORTS. *SLC

Dec 26, 2000

VEHICLE DID NOT COME EQUIPPED WITH A GRAB ASSIST HANDLE TO ENABLE FRONT SEAT OCCUPANTS TO ENTER THE VEHICLE WITHOUT TROUBLE. *SLC

Dec 26, 2000

WHILE DRIVING AT 30 MPH WITH THE WINDOWS DOWN, THE ROOF VIBRATES UP AND DOWN, CONSUMER STATES THAT IT LOOKS LIKE THE ROOF DOESN'T HAVE ENOUGH SUPPORTS. *SLC

Dec 26, 2000

VEHICLE DID NOT COME EQUIPPED WITH A GRAB ASSIST HANDLE TO ENABLE FRONT SEAT OCCUPANTS TO ENTER THE VEHICLE WITHOUT TROUBLE. *SLC