2003 DODGE RAM 2500 Structure Problems

TAKATA ?- ON 7/15/2017 MY SON WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT AS HE DROVE HOME ON THE FREEWAY. LOST CONTROL OF VEHICLE RESULTING IN THE VEHICLE SPINNING AND IMPACTING A GUARD RAIL POST , EJECTING HIM FROM THE VEHICLE ON TO THE FREEWAY WHERE HE DIED. UPON EXAMINATION OF VEHICLE NO AIRBAGS IN THE CABIN DEPLOYED. *BF * *TR

Mileage: 130,000

THE DASH BOARD ON ALMOST ALL OF THESE TRUCKS ARE SEVERELY CRASHING AND IF THE AIRBAGS GO OFF PARTS OF THE DASH CAN INJURY OR KILL SOMEONE FROM FLYING PARTS OF THE DASH BOARD

Mileage: 237,682

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME WAS FRACTURED. THE CONTACT CALLED FREEHOLD DODGE RAM AT 732-462-1600 AND WAS INFORMED THAT THERE WAS NO RECALL AND THE PART WAS NOT REPLACEABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

DASHBOARD DISINTEGRATED INTO PLASTIC KNIVES THAT FLY OFF AND CAUSE INJURY. ALSO COMPROMISING THE EFFECTIVENESS OF THE PASSENGER AIRBAG AND OR CREATING ADDITIONAL DEBRIS TO BE THROWN AT THE OCCUPANTS DURING A CRASH.

Mileage: 150,000

DASH IS CRACKED COMPLETELY. PIECES OF THE DASH HAS FALLEN IN THE AIR VENTS. IT'S A SAFETY ISSUE IF I GET INTO AN ACCIDENT DUE TO A PIECE MIGHT HIT ME OR MY PASSENGER. HAVE A 2002 FORD FOCUS ZTS, I HAVE TAKEN CARE MY DODGE BETTER THAN MY FORD AND THE DASH IS IN PERFECT CONDITION

Mileage: 87,000

DASHBOARD DISINTEGRATING INTO HUNDREDS OF EXTREMELY POINTED AND SHARP SHARDS OF HEAVY GAUGE PLASTIC SOME OF CONSIDERABLE MASS THAT POSE A SEVERE RISK IN THE EVENT OF A COLLISION. DAILY REMOVE PIECES OF DASH AS THEY BREAK FREE. MANY ARE HEAVY ENOUGH AND POINTED ENOUGH TO SEVERELY INJURE DRIVER OR OCCUPANTS EVEN UNDER SEVERE BRAKING LET ALONE A CRASH WITH AIRBAG DEPLOYMENT AT SUPERSONIC SPEEDS. UNDER SEVERE BRAKING THESE SHARDS BREAK FREE AND FLY FORWARD TOWARD THE WINDSHIELD THEN BOUNCE BACK AT THE TERRIFIED OCCUPANTS. WE NOW HAVE TO ALWAYS WEAR PROTECTIVE EYEWEAR TO AVOID BEING BLINDED BY A FLYING PIECE OF DEBRIS FROM THE DASH. EVERY TIME THE VEHICLE HITS A SMALL BUMP ANOTHER PIECE OR TWO BREAKS OFF OR A NEW CRACK APPEARS THREATENING TO RELEASE ANOTHER SHARP FLYING OBJECT INTO THE PASSENGER COMPARTMENT. THIS IS NOT JUST COSMETIC!! THIS IS DANGEROUS. THIS HAS BEEN GOING ON FOR YEARS AS A COSMETIC ISSUE BUT NOW IS DIFFERENT.

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE DEALER ADVISED THE CONTACT VIA PHONE THAT SHE NEEDED TO HAVE THE DASHBOARD REPAIRED PRIOR TO THE VEHICLE BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

DASH IS CRACKING CREATING SHARP SECTIONS THAT WOULD BE AN EXTREME HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.

Mileage: 210,000

ONGOING SUBFRAME CORROSION WAS IDENTIFIED WHILE VEHICLE WAS STATIONARY AND UNDERGOING COMPONENT REPLACEMENT. EXTENSIVE CORROSION WAS REMOVED BETWEEN THE FRONT BED MOUNTING POINT AND RIGHT SIDE REAR SHOCK ABSORBER MOUNTING POINT LEAVING A 6" X 2" HOLE. IDENTIFIED ON 11/10/2016 FURTHER ASSESSMENT WILL TAKE PLACE ON 11/12/2016 BY A CERTIFIED MECHANIC.

Mileage: 600,046

VEHICLE WAS IN MOTION WHEN I IDENTIFIED A LARGE CRACK HAD FORM IN THE CENTER OF THE DASHBOARD ABOVE THE RADIO FROM FRONT TO REAR. AS I DRIVE EACH DAY I HAVE MORE AND MORE CRACKS FORMING IN ALL DIRECTIONS WITH SHARP/ANGULAR PIECES UNEXPECTEDLY FALLING INTO THE DASH AND THE CAB OF THE TRUCK. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS ESPECIALLY WHEN I CONSIDER WHAT MIGHT HAPPEN WHEN THE AIRBAG DEPLOYS AS DESIGNED, CAUSING THE DASH TO EXPLODE AND SEND PROJECTILES THROUGHOUT THE CAB. I CONTACTED CHRYSLER BACK IN 2013 AND WAS TOLD BY A REPRESENTATIVE THAT THIS DEFECT IS NOT A WARRANTY ISSUE BECAUSE OF THE TIME SINCE THE PURCHASE DATE. SINCE THEN THE DAMAGE HAS BECOME MORE SEVERE AND I AM CONCERNED THAT PIECES FALLING BEHIND THE DASH THEY WILL INTERFERE WITH MY ABILITY TO CONTROL THE VEHICLE (ACCELERATION/BRAKING). THESE CONCERNS REPRESENT SIGNIFICANT SAFETY ISSUES THAT WERE NOT DISCLOSED TO ME WHEN I PURCHASED BACK IN 2003.

Mileage: 56,003

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT OBSERVED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED, FROM THE INSIDE OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/11/2017*CT *TR

Mileage: 130,000

COMPLETE TOP OF DASHBOARD IS CRACKING AND PIECES FALLING INSIDE. CONDITION IS CONCERNING FROM A SAFETY STANDPOINT. THE STRUCTURAL INTEGRITY OF THE DASH WHICH ALSO HOUSES THE PASSENGER AIRBAG IS OBVIOUSLY COMPROMISED, THERE ARE SHARP EDGES WHERE THE DASH HAS CRACKED AND WHERE LARGE PIECES OF PLASTIC ARE MISSING. THIS WOULD VERY LIKELY CAUSE INJURIES IN THE EVENT OF A CRASH.

Mileage: 27,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN) AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/16*LJ THE CONSUMER STATED THE TRANSMISSION FAILED AT 2,500 MILES. THE BALL JOINTS AND WATER PUMP FAILED AND THE WINDSHIELD LEAKED. UPDATED 10/26/16.*JB

Mileage: 2,500

DASH BOARD IS CRACKED.

Mileage: 160,000

CRACKED DASH COULD BE DANGEROUS IN ACCIDENT FLY DEBRIS OR IF AIR BAG GOES OFF THIS IS POTENTIALLY DANGEROUS TO ME AND MY PASSENGERS

Mileage: 30,500

SEVERE CRACKING OF DASH BOARD. NUMEROUS COMPLAINTS ALREADY MADE ABOUT THIS PROBLEM

Mileage: 52,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE DRIVER SIDE SUN VISORS FRACTURED AND OBSTRUCTED THE VIEW OF THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. MA 08/13/15 UPDATED 09/10/15*LJ THE CONSUMER STATED THE SUN VISOR NEVER FRACTURED, BUT WOULD PIVOT DOWN. THIS WOULD BLOCK THE VIEW OF THE ROADWAY. UPDATED 12/1/2015*JS

Mileage: 160,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED OVER TIME TO THE POINT THAT IT WAS CRACKED ALL THE WAY ACROSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FALLING APART. WHEN THE AIR CONDITIONER WAS ACTIVATED, THERE WERE PARTICLES FLYING OUT OF THE VENTS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A BUMP, THE STEERING WHEEL SEIZED AND SOMETHING ON THE FRONT END FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT AND STABILIZER BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

MY TRUCK HAS BEEN BABIED IT'S ENTIRE LIFE AND HAS BEEN GARAGED. I EVEN TINTED THE WINDSHIELD WITH THE UV RATED TING SO IT WOULD HELP WITH THE DASH ISSUES ALSO. EVEN WITH ALL THIS PRECAUTION, THE DASH HAS STILL CRACKED. I NOTICED THE FIRST HAIRLINE CRACK IN SUMMER 2006 AND IT'S BEEN A DOWNHILL SPIRAL EVER SINCE. RECENTLY IT STARTED DROPPING PARTS IN THE VENTS I GUESS. THEN I WOULD HAVE PARTICLES FLYING IN MY EYE WHEN I TURN THE HEATER ON. MY KIDS ALSO HAVE THINGS FLYING IN THEIR EYES. THIS IS A DANGER OUS SITUATION AND DODGE NEEDS TO RECALL THESE DASHES BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR

Mileage: 36,000

DASH HAS BEEN CRACKING FOR YEARS AS MOST DO. BECOMING A SAFETY ISSUE AS PIECES FLY INTO YOUR FACE EVERYTIME YOU USE HEAT OR AC. ALSO HAS JAGGED EDGES THAT COULD BE AN ISSUE IN AN ACCIDENT SITUATION. *TR

Mileage: 96,000

CRACKED DASH. LIKE SO MANY OTHER 2003 DODGE RAM 2500 OWNERS, MY VEHICLE HAS DEVELOPED CRACKS ALONG THE DASH FOR NO APPARENT REASON EVEN THOUGH THE VEHICLE IS WELL CARED FOR AND MAINTAINED IN PRISTINE CONDITION. THE FIRST HAIRLINE CRACK APPEARED IN 2010 AT THE CENTER OF THE DASH BEGINNING ON THE WINDSHIELD SIDE. OVER TIME THE CRACK HAS PROGRESSED TOWARDS THE INSTRUMENT PANEL TO THE POINT THAT THE DASH HAS COMPLETELY SPLIT IN HALF. TO DATE, TWO ADDITIONAL CRACKS HAVE DEVELOPED, ONE SIX INCHES TO THE LEFT OF THE CENTER CRACK AND ANOTHER OVER THE PASSENGER AIRBAG SECTION. WITH SO MANY COMPLAINTS OF CRACKED DASHES, PARTICULARLY WITH THE 2003 MODEL YEAR, IT'S APPARENT THAT A MANUFACTURING FLAW EXISTS AND CHRYSLER SHOULD ACKNOWLEDGE THIS FACT AND EFFECT REPLACEMENT OF THE DEFECTIVE DASHES. IS A CRACKED DASH A SAFETY ISSUE? ABSOLUTELY, CONSIDERING THE ADDITIONAL INJURIES THAT CAN BE INFLICTED ON VEHICLE OCCUPANTS IN THE EVENT OF A COLLISION AND THE DEPLOYMENT OF AIR BAGS. SINCE CHRYSLER HAS SET A PRECEDENT BY ACKNOWLEDGING THAT A PROBLEM EXISTED WITH CRACKED DASHES ON DODGE RAM MODEL YEARS PRIOR TO 2003 (1998-2002), AND HAS AGREED TO REPLACE THE CRACKED DASHES ON THE PREVIOUS MODEL YEARS, THEN WHY NOT DO THE SAME FOR THE 2003 MODEL YEAR THAT SEEMS TO HAVE THE MOST COMPLAINTS/ISSUES? SO WHAT IF THE CRACKS APPEARED AFTER THE WARRANTY HAS EXPIRED ON THESE VEHICLES; IT'S A MATTER OF INTEGRITY. GIVEN THAT CHRYSLER IS FULLY AWARE OF THIS MANUFACTURER DEFECT, THEY SHOULD ADMIT ACCOUNTABILITY AND DO THE RIGHT THING BY RECALLING THESE VEHICLES AND PROVIDING THE NECESSARY REPLACEMENT OF THE DEFECTIVE DASHES. *TR

Mileage: 56,000

WHILE SEARCHING FOR A FIX FOR MY DASH WHICH JUST CRACKED I FOUND SEVERAL REPORTS OF AFTER THE DASH CRACKED WHERE ELECTRICAL ISSUES ARISE. AS IN HEADLIGHTS NOT WORKING AT ALL OR WHEN SWITCHING TO HI BEAM. I ALSO SAW A VIDEO ON THIS ISSUE FROM A NEWS BROADCAST AND WHEN CHRYSLER WAS QUESTIONED ABOUT THIS THERE WAS NEVER ANY RESPONSE WHILE THE PUBLIC WAS REQUESTING A RECALL. FROM WHAT I CAN FIND OUT JUST IN THE HOUR I WAS LOOKING THIS UP THIS WOULD APPLY TO JUST ABOUT EVERY DODGE RAM MADE BETWEEN 1996 AND 2006. MY TRUCK IS GARAGE KEPT AND I KEEP IT IN EXCELLENT CONDITION SO FOR THIS TO HAPPEN DUE TO SITTING IN THE SUN IT'S ENTIRE LIFE I MIGHT UNDERSTAND BUT THERE IS NO WAY THIS SHOULD HAVE HAPPENED TO MINE. MY FATHER WAS A MECHANIC FOR CHRYSLER FOR OVER 20 YEARS AND THIS IS JUST PLAIN CHEAP MADE PRODUCTS. WHICH FROM WHAT I CAN FIND OUT COULD AND MOST LIKELY WILL LEAD TO SOME SAFETY ISSUE WITH THE VEHICLE. SINCE I CAN NOT FIND ANYTHING MORE OUT WITH REGARDS TO WHAT THE NHTSA IS DOING ONLY MONITORING THE ISSUE?? THE BROADCAST I SAW WAS FROM 2012, I WOULD THINK SOMETHING WOULD HAVE BECOME OF THIS BY NOW FOR SURE AFTER SEEING THAT VIDEO. YET AT THAT TIME THE NEWS CHANNEL STATED YOUR DOING NOTHING. *TR

Mileage: 142,311

THE DASH ON MY 03 RAM 2500 5.9 DIESEL HAS LITERALLY HAS FALLEN IN ON ITSELF. VERY LARGE SECTIONS OF THE DASH HAVE BROKEN OFF AND HAVE BECOME A SAFETY CONCERN. FOR EXAMPLE, IF AN ACCIDENT WERE TO OCCUR CAUSING THE AIRBAG TO DEPLOY, PIECES OF PROJECTILE SHRAPNEL WOULD BE THROWN ALL OVER THE CAB OF THE TRUCK. I'VE BEEN IN CONTACT WITH DODGE, AND NOTHING WILL BE DONE ABOUT THIS ISSUE BECAUSE THE TRUCK IS "OUT-OF-WARRANTY" AND IS CONSIDERED "NORMAL WEAR AND TEAR". THE PARTICULAR CUSTOMER SERVICE REPRESENTATIVE I SPOKE TO COPPED AN ATTITUDE WITH ME AND REFUSED TO CONNECT ME TO A SUPERVISOR, CITING THAT IT "IS NOT A SUPERVISOR ISSUE". I DO NOT KNOW WHERE TO GO FROM HERE. DOES AN ACCIDENT HAVE TO OCCUR IN WHICH PEOPLE ARE MAIMED BY PIECES OF THE DASH IN ORDER FOR DODGE TO DO ANYTHING? I REALLY WOULD HATE TO SEE MY WIFE WITH PIECES OF PLASTIC STICKING OUT OF HER FACE AND SKULL BECAUSE THIS PROBLEM WAS NOT HANDLED IN AN APPROPRIATE MANNER. *TR

Mileage: 140,000

08/16/2014, DASH BOARD WAS INTACT AND NO FLAWS NOTED---------------ON 08/17/2014, OVERNIGHT, THE DASH WAS FOUND SPLIT IN TWO, MY BIGGEST CONCERN IS THAT THIS CRACK ( WITH SHARP JAGGED EDGES ) IS LOCATED DIRECTLY OVER THE PASSENGER AIR BAG. SHOULD THE BAG DEPLOY, IT WOULD LIKELY BE PUNCTURED AND MY PASSENGER INJURED. I FEEL THIS SAFETY HAZARD SHOULD BE DODGE'S RESPONSIBILITY TO RECTIFY. *TR

Mileage: 29,823

PURCHASED THIS 2500 CUMMINS DIESEL NEW- HAVE MAINTAIN REG. MAINTENANCE, KEPT IN GARAGE, NEVER BEEN WRECKED & LOOKS BRAND NEW ON INSIDE. THE PAINT HAS BEGUN TO COME OFF DUE TO THERE BEING A PAINT DEFECT WITH NO/LITTLE CLEAR COAT. IT HAS ALSO BEGUN TO RUST CAUSING A SAFETY HAZARD. THERE HAVE BEEN HUNDREDS COMPLAINTS ABOUT THE PAINT ON THIS YEAR TRUCK AND DODGE HAS OMITTED TO THE PAINT DEFECT ON SEVERAL DIFFERENT SITES. I TAKE GREAT IN THIS TRUCKS SAFETY HOWEVER IT IS NOW BEING JEOPARDIZED. I HAVE OWNED TRUCKS LONGER THAN THIS AND NEVER HAD AN ISSUE DUE TO THE PARTICULAR CARE. I HAVE TAKEN THIS TRUCK TO THE PAINT/BODY SHOP AND TO HAVE IT REPAINTED THE SAME COLOR WILL COST APPROXIMATELY $5,000. THIS IS DODGE'S PROBLEM THAT THEY HAVE OPENLY ADMITTED AND NOW NEED TO SOLVE THE PROBLEM AT NO EXPENSE TO THE OWNERS. *JS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD DEVELOPED A CRACK WITH SHARP JAGGED EDGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

DASH BEGAN CRACKING AFTER ONLY A FEW YEARS. NOW IT IS COMPLETELY FALLING APART AND I BELIEVE IF THE AIRBAGS WENT OFF IN AN ACCIDENT IT WOULD SENT PIECES OF THE DASH INTO THE FACES OF THE OCCUPANTS. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS RUST AND CORROSION ON THE PASSENGER AND DRIVER'S SIDE BED NEAR THE UPPER FENDER WELL. THE DEALER STATED THAT BOTH OUTER SKINS OF THE FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN HE WAS ADVISED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

THE DASH ON MY TRUCK IS CRACKED INTO SMALL PIECES THAT ARE VERY DANGEROUS. THE PIECES ARE SHARP BECAUSE THEY ARE BROKE INTO LITTLE TRIANGLES. THE POINTED ENDS WILL INJURE OR KILL SOMEONE DURING A CRASH! ALSO THE AIRBAG LIGHT IS ON AND I CAN'T GET IT REPAIRED BECAUSE THE DASH HAS TO BE REMOVED AND IT IS IN LITTLE PIECES. THIS MEANS THAT BECAUSE OF THIS DASH I DON'T HAVE AN AIRBAG! I CALLED DODGE(ALONG WITH EVERYONE ELSE) AND THEY PRETTY MUCH TOLD ME THEY DIDN'T CARE. I ASKED THEM IF MY TRUCK WAS SAFE TO DRIVE AND HE SAID "NO". *TR

Mileage: 204,500

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SEPARATING, CREATING SHARP EXPOSED EDGES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND OBJECTS WERE FALLING INTO THE INTERIOR OF THE VEHICLE. ADDITIONALLY, THE PLASTIC ON THE DASHBOARD WAS WARPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32000.

Mileage: 32,000

AFTER PURCHASING THIS TRUCK FROM THE FIRST TIME OWNER, I BEGIN TO NOTICE AT CERTAIN TIMES I WOULD EXPERIENCE A VIOLENT SHAKING WHEN GOING OVER A BUMP. AFTER LOOKING ONLINE AND READING ABOUT THE "DEATH WOBBLE" I BECOME WORRIED AND CONTACTED THE DEALER. OF COURSE THEY ACTED LIKE THEY DID NOT KNOW WHAT I WAS TALKING ABOUT. BUT WHEN YOU TALK TO AN INDEPENDENT MECHANIC, THEY KNOW EXACTLY WHAT YOU ARE TALKING ABOUT. IN SHORT, I HAVE SPENT OVER $2700 GETTING THE FRONT END REDONE, WITH NO HELP FROM CHRYSLER. I FIND IT COMPLETELY IRRESPONSIBLE ON THEIR PART TO NOT DO ANYTHING TO HELP WITH THIS PROBLEM. NOW.. JUST LAST WEEK I GET THIS RECALL NOTICE ON THE LEFT TIE ROD END. I AM MOST CERTAIN WHEN I TAKE IT IN, THEY WILL SAY THERE IS NOTHING WRONG WITH IT.. AND SEND ME ON MY WAY. THIS ISSUE AND THE CRACKED DASH IS ALL A BUNCH OF BALONEY TO WHICH CHRYSLER SHOULD HAVE TAKEN SOME SERIOUS ACTION TO HELP FOLKS WHO BOUGHT A $50K TRUCK IN GOOD FAITH THAT IT WAS BUILT GOOD.. *TR

Mileage: 159,000

MY 2003 DODGE RAM 2500 TRUCK'S DASHBOARD HAS CRACKED IN SEVERAL PLACES. THESE ARE LONG CRACKS FROM THE WINDSHIELD TO THE CABIN EDGE. ALSO LARGE CIRCLES OF CRACKS. THIS IS A SAFETY CONCERN BECAUSE OF THE POSSIBILITY OF SHARP PIECES FLYING THROUGH THE CAB OF THE TRUCK. WE ARE NOT ONLY CONCERNED FOR OUR SAFETY BUT FOR THE SAFETY OF OUR TWIN 3 YEAR OLD GRANDSONS THAT ARE OFTEN WITH US. *TR

Mileage: 98,000

2003 DODGE 2500 DASHBOARD CRACKING SEVERELY. CLEARLY A HAZARD DUE TO SHARP EDGES AND LOOSE SHARDS OF PLASTIC. THE DAMAGE IS EXTENDING TOWARDS THE INSTRUMENT PANEL AND PASSENGER AIRBAG. CONCERNED THAT THE AIRBAG MAY BECOME AFFECTED BY THE DISINTEGRATING DASHBOARD. *TR

Mileage: 80,000

THE DASH STARTED CRACKING AND HAS NOT STOPPED . WILL THEY EVER DO ANYTHING ABOUT THIS OR WILL MY DASH BE IN MY FLOOR ? *JS

DASH IS CRACKING. SHOULD BE FIX BY DODGE IT COULD BE A SAFETY HAZZARD... *JS

AT ABOUT 7 YRS OLD, OUR TRUCKS' DASH STARTED CRACKING AT WHAT LOOKS LIKE THE MOUNTING SEEMS. THERE WAS NO CRASH THAT DAMAGED IT. WE LIVE IN THE DESERT, BUT ALWAYS USE WINDOW SHADES. SINCE WE'RE OUT OF WARRANTY DODGE WILL DO NOTHING. IT HAS SINCE BROKE OFF IN LARGER CHUNKS, FALLING INTO THE AIR VENTS. WE HAVE OWNED VEHICLE FOR MUCH LONGER AND NEVER HAD THIS PROBLEM. I HAVE RECENTLY BEEN READING FORUMS WHERE OTHERS WITH THIS TYPE VEHICLE HAVE THE SAME PROBLEM, AND AGAIN, DODGE DOES NOTHING. IS IT GOING TO TAKE ONE FALLING COMPLETELY APART, AND A CHILD STICKING THEIR HANDS IN THERE AND BEING SHOCKED FOR SOMEONE TO MAKE DODGE RECALL THEIR FAULTY DASH BOARDS? *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THERE WERE CRACKS LOCATED BY THE AIR BAG COMPARTMENT ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

Mileage: 70,000

THE DASHBOARD ON MY 2003 DODGE RAM 2500 TRUCK IS SEVERELY CRACKED AND FRAGMENTED. I FIRST NOTICED A LONG (6"+) CRACK DOWN THE CENTER OF THE DASHBOARD, FROM WINDSHIELD TOWARDS THE INTERIOR OF THE TRUCK) IN 2010. I HAVE USED A DASHBOARD MAT/COVER IN THE VEHICLE SINCE PURCHASED IN 2002. THE CRACK WAS NOTICED WHEN REMOVING THE DASH MAT COVER TO CLEAN/WIPE DOWN THE DASHBOARD. THE DASHBOARD HAS NOT BEEN SUBJECT TO DIRECT SUNLIGHT FOR THE DURATION OF THE TIME THAT I'VE OWNED THE VEHICLE (SINGLE OWNER). SINCE THE INITIAL CRACK IN 2010, THE CONDITION OF THE DASHBOARD HAS CONTINUED TO DETERIORATE. WITH NO INSTANCES OF DIRECT CONTACT OR ACCIDENT, THE SMALL SLITS FOR THE DASHBOARD AIR VENTS HAVE STARTED TO BREAK OFF ENTIRELY, AND FROM TIME TO TIME USE OF THE AIR VENT NEAR THE WINDSHIELD SHOOTS LITTLE BITS OF PLASTIC BACK INTO THE FRONT SEAT PASSENGERS. THIS IS A SAFETY ISSUE DURING NORMAL OPERATION, AND A FURTHER HAZARD SHOULD THERE BE A HARD STOP, CRASH OR OTHER ABRUPT EVENT. I AM ALSO CONCERNED THAT IF THE DASH IS SUBJECT TO ANY SORT OF IMPACT FROM THE VEHICLE CABIN (PERSONS OR OBJECTS) IT MAY FURTHER SHATTER AND CREATE UNNECESSARY CUTTING OR IMPACT INJURIES TO PASSENGERS. *TR

Mileage: 100,000

THE SPARE TIRE ON A DODGE RAM 2500 IS SECURED UNDERNEATH THE VEHICLE WITH A STRANDED CABLE. WHILE DRIVING DOWN THE ROAD, THE SPARE TIRE FELL OFF. WHEN IT FELL, IT BOUNCED INTO THE REAR BUMPER, JOLTED THE VEHICLE, AND THEN ROLLED DOWN THE ROAD. ALTHOUGH NO ACCIDENT OCCURRED, IT COULD HAVE BEEN CATASTROPHIC IF OTHER VEHICLES HAD BEEN ON THE ROAD AT THE TIME. THE ROOT CAUSE IS MOST LIKELY DUE TO A FAILURE AT THE LOCATION WHERE THE CABLE IS SWAGED TO THE PLATE. DODGE SHOULD BE REQUIRED TO INSPECT AND REPAIR THESE AT THEIR EXPENSE. *TR

Mileage: 120,000

THE UPPER DASHBOARD ON MY RAM 2500 CRACKED. THE EXPOSED EDGES ARE SHARP, AND REPRESENT A SAFETY HAZARD UNDER NORMAL OPERATION. THE SITUATION COULD BE CATASTROPHIC IF THE SHARP EDGES WERE TO CUT THE AIRBAG WHEN DEPLOYED. THIS DEFECT HAS BEEN REPORTED TO DODGE BY A LARGE NUMBER OF CUSTOMERS, AND THEIR TYPICAL RESPONSE IS THAT THEY BEAR NO RESPONSIBILITY SINCE THE VEHICLE IS OUT OF WARRANTY. *TR

Mileage: 103,000

THE DASHBOARD IN MY TRUCK STARTED TO CRACK AND IS NOW FALLING APART WITH HUGE SHARP PIECES COMING OFF I AM AFRAID MY SMALL CHILDREN WILL BE INJURED FROM THE DASH. *TR

Mileage: 75,000

DASHBOARD HAS SEVER CRACKS WHICH DEVELOPED ABOUT 4 YEARS AGO. I WAS DRIVING DOWN THE ROAD AND TURNED ON THE DEFROSTER. THE GRILL COVERING THE DEFROSTER BLEW APART INTO SEVERAL PIECES AND HIT MY CHECK AND JAW. NO INJURIES WERE SUSTAINED. HOWEVER, THERE ARE SEVERAL MORE GRILLS AND THEY ARE EXTREMELY DRY ROTTED. QUESTION IS DO I REMOVE THE GRILLS AND LET DEBRIS FALL INTO THE DUCTS AND THEY TOO BECOME PROJECTILES OR LEAVE THE GRILLS AND HOPE FOR THE BEST. *TR

Mileage: 118,584

THE DASHBOARD IS CRACKING AND CAVING IN ON ITSELF AS A RESULT THE LIGHTS GO ON AND OFF WHILE DRIVING. SEVERAL OTHER ELECTRICAL PROBLEMS ARE HAPENING. *TR

Mileage: 100,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ENTIRELY. ALSO, THE CONTACT MENTIONED THAT THERE WERE CRACKS LOCATED BY THE AIR BAG COMPARTMENT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,000.

Mileage: 78,000

THE DASH IN MY TRUCK HAS CRACKED FROM THE FROM TO THE REAR OF THE DASH LIKE ALOT OF THE DODGERAM HAVE DONE BUT YET THERE HAS NOT BEEN A RECALL FOR THIS ISSUE. WHAT IS IT GOING TO TAKE BEFORE ANYONE DOES ANYTHING ABOUT THIS ISSUE. IS SOMEONE WAITING TO HAVE A AIRBAG GO OFF AND SEND THE DASH IN LITTLE PIECES OR ONE LARGE PIECE TO CAUSE A FATAL ACCIDENT OR WHAT THIS IS A SAFETY ISSUE. *TR

Mileage: 110,000

ON MY DODGE QUAD CAB 2500 FRONT DASH, I NOTICED A SMALL CRACK STARTING AT NEAR THE SPEAKER GRILL IN 2006, AND THOUGHT IT WAS AN ISOLATED CASE. OVER THE YEARS SINCE 2006, THE FRONT DASH HAS COMPLETELY FAILED DUE TO NUMEROUS MAJOR CRACKS IN ALL LOCATIONS AND GOING IN VARIOUS DIRECTIONS. THE TRUCK HAS ALWAYS BEEN GARAGED AND PIECES OF THE DASH NOW HAVE FALLEN DOWN TO INACCESSIBLE AREAS BELOW THE DASH. IT HAS BEEN DOCUMENTED FOR VARIOUS YEARS THAT THESE DASHES HAVE BEEN MADE FROM AN INFERIOR GRADE PLASTIC PRONE TO CRACKING AND IT IS A MAJOR SAFETY HAZARD. BECAUSE IT BECOMES SO BRITTLE AND PRONE TO CRACKING, THAT DURING AN ACCIDENT, THE DASH COULD SHATTER AND INJURE THE OCCUPANTS. *TR

Mileage: 51,500

GOT INTO TRUCK TO TAKE A RIDE AND NOTICED THE DASH WAS CRACKED IN TWO PLACES. I'M AFRAID THE THING IS GOING FLY INTO THE FACE OF SOMEONE ON THE PASSENGER SIDE IF I'M IN AN ACCIDENT. *TR

Mileage: 93,000

DASH BEGAN CRACKING AND NOW PIECES FALLING DOWN WHILE DRIVING. I PURCHASED A REPLACEMENT FROM A JUNK YARD AND HAD IT INSTALLED. NOW THIS ONE IS ALSO CRACKING AND WON'T BE LONG UNTIL ITS AS BAD AS THE ORIGINAL. DODGE WANTS $800 FOR A NEW ONE AND IT WILL COST ME ANOTHER $335 TO HAVE IT INSTALLED. THIS IS RIDICULOUS. WHAT KIND OF MATERIAL COULD POSSIBLY HAVE A SHELVE LIFE OF EXACTLY 10 YEARS. SECONDLY HOW CAN THE NEW REPLACEMENT (THAT WILL ALSO HAVE A 10YEAR SHELVE LIFE) BE SO EXPENSIVE? MY SON DRIVES A 20YEAR OLD FORD TRUCK AND THE DASH IS PERFECT. I USED TO LOVE THIS TRUCK AND NOW WE HATE IT. SO FRUSTRATING. *TR

Mileage: 175,000

I'M THE FIRST OWNER OF THIS VEHICLE AND THE DASH STARTED CRACKING AT 65,000 MILES. SO FAR THERE ARE 5 DIFFERENT CRACKS. *TR

Mileage: 65,000

MY DASH BOARD ON MY 2003 DODGE RAM 2500 WITH ONLY 60,000 MILES IS FALLING APART,THEN IT FALLS LITTLE PIECE OF IT IN MY AC VENT CAUSE PIECES TO FLY OUT IF YOU PUT IT ON DEFROST. VERY DANGEROUS. ALSO THE WHOLE DASH IS FALLING IN AND IF THE AIR BAGS GO OFF THE DASH PIECES COULD EASILY KILL OR HURT YOU. THE DEALER SAYS THAT IT IS OUT OF WARRANTY AND THAT'S ALL . *TR

Mileage: 61,000

DASH BOARD IS CRACKED IN MULTIPLE SPOTS. *TR

Mileage: 125,000

THE DASH HAS CRACKED INTO MULTIPLE RAZOR SHARP SPINTERED SECTIONS. IN THE EVENT OF A FRONTAL CRASH, WITH AIR BAGS DEPLOYED, ITS POSSIBLE THESE SPINTERED SECTIONS WILL CAUSE SEVERE FACIAL AND BODILY TRAUMA TO ANY PASSENGERS IN THE VEHICLE. *TR

Mileage: 175,000

I PURCHASED THE TRUCK WITH 124,000 MILES AND NOTICED THE DASH WAS CRACKED ON MY DRIVE FROM TENNESSEE BACK TO FLORIDA. IT MAKES NOISE, LOOKS LIKE CRAP, AND KEEPS ME FROM SETTING ANYTHING ON THE DASH BOARD. THIS IS SOMETHING THAT IS VERYYYYYYYYYYYYY COMMON ON DODGES, IF NOT A RIGHT OF PASSAGE. THEY NEED TO ADDRESS THE ISSUES AND STEP UP AND TAKE CARE OF DODGE OWNERS. DODGE, YOU WERE CHEAP ON THE MANUFACTURING, NOW YOU NEED TO MAKE IT RIGHT. *TT

Mileage: 124,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED ENTIRELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 200,000 AND THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE ATTEMPTING TO USE THE HEATING SYSTEM IN THE VEHICLE, THE CONTACT NOTICED THAT THE SWITCH WHICH CONTROLLED THE FLOW OF THE AIR WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLEND DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 193,000 AND THE FAILURE MILEAGE WAS 120,000. UPDATED 05/11/12 *BF THE CONSUMER STATED THE DASH WAS CRACKED. 05/21/12

Mileage: 120,000

DASH CRACKED FOR NO REASON WHAT SO EVER. STARTED WITH SMALL CRACK PASSENGER SIDE, NOW EXTENDS UP TO WINDSHIELD AND AIR VENT REGISTER HAS FALLEN OUT BECAUSE THERE IS NOTHING THERE TO FREAKN HOLD IT IN PLACE AND EVERYBODY WANTS TO ACT THIS IS ACCEPTABLE EQUIPMENT FAILURE. YOU GUYS NEED TO DO THE RIGHT THING AND ISSUE A RECALL TO HAVE THESE DASHES FIXED. YOU BORROW MONEY FROM THE GOVERNMENT FOR BAILOUTS WHILE PAYING YOURSELVES MULTIMILLION DOLLAR SALARIES AND PUTTING THE SCREWS TO THE CONSUMER. HOW DO YOU SLEEP AT NIGHT? *TR

DEFECTIVE DASH PLASTIC STARTED CRACKING 4 YEARS SINCE NEW SHARP EDGES SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL CRACK IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED TO THE CONTACT THAT THERE WERE NO RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED TWO YEARS PRIOR FOR THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD FRACTURED INTO SEVERAL PIECES DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE DASHBOARD DEFECT WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 185,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

ALL DODGE RAM FROM 2000-2005 HAVE DASH PROBLEMS. THEY BREAK AND FALL APART. THEY COST AROUND $1500-1800 TO GET THEM REPLACED. THEY DON'T TELL YOU WHEN YOU BUY IT. SO WHY DOES THE NHTSA NOT DO ANYTHING ABOUT IT. IF YOU HAVE WRECK AND THE AIRBAGS DEPLOY, THERE ARE SHARP EDGES IN BETWEEN YOU AND THE BAGS. THEY WILL CUT YOUR FACE, ARMS, OR WORSE KILL YOU. IS IT GOING TO TAKE INNOCENT PEOPLE GETTING MURDERED BY DODGE'S NEGLIGENCE FOR SOMEBODY TO DO SOMETHING. THEY ARE DEFECTIVE. MAKE DODGE RECALL THE DASH AND INSTALL A NEW SAFER ONE. I DO NOT WANT PEOPLE TO BE KILLED, INCLUDING MYSELF AND FAMILY. *KB

Mileage: 80,000

DASH STARTED CRACKING AROUND 65,000 MILES AND KEEPS CRACKING. THE CRACKS HAVE CAUSED THE DASH TO SEPARATE CAUSING THE DEFROSTER VENTS NOT TO BLOW CORRECTLY ACROSS WINDSHIELD ( WILL NOT DEFROST). DASH IS STARTING TO DROP DOWN IN DIFFERENT AREAS WHICH MAY CAUSE ELECTRICAL FAILURES OR ELECTRICAL FIRE. TRUCK IS IN PRISTINE CONDITION ( OTHER THAN DASH) WITH ONLY 80,000 MILES. *TR

Mileage: 65,000

THE PLASTIC DASH CRACKED RESULTING IN THE AIR CONDITIONER AND DEFROSTER NOT OPERATING CORRECTLY. PIECES OF FOAM ARE COMING OUT OF THE A/C REGISTERS AND BLOWING INTO MY FACE ALMOST HITTING ME IN THE EYE ON OCCASION. THE PLASTIC DASH IS OBVIOUSLY MADE OF DEFECTIVE MATERIAL. I HAVE NEVER SEEN A DASH CRACK INTO PIECES THIS BADLY. *TR

Mileage: 130,000

DASHBOARD STARTED TO CRACK A FEW MONTHS AGO, JUST HAIRLINE CRACKS AT FIRST. NOW THERE ARE LONG CRACKS EVERYWHERE & THE DASHBOARD MAY FALL IN & DISRUPT WHATEVER ELECTRIC CIRCUITS ARE UNDERNEATH. LOCAL DODGE DEALER WOULDN'T TAKE ACTION UNLESS I PAID FOR IT. HE SAID "DON'T USE ARMOURALL" WHICH I DON'T. DODGE CUSTOMER ASSISTANCE WAS NO HELP EITHER. THERE APPEARS TO BE SOMETHING WRONG WITH THE MATERIALS USED TO MANUFACTURE THE DASHBOARD. THE CRACKS CONTINUE TO EXPAND. AFRAID TO DRIVE IT! *TR

Mileage: 125,000

TRUCK GETS A SEVERE WOBBLE WHEN IT GOES OVER ROUGH SPOT IN ROAD AND THE WOBBLE IS SO SEVERE THAT IT IS ALL A PERSON CAN DO TO HANG ON WITHOUT WRECKING TO GET THE TRUCK SLOWED AND STOPPED. *TR

Mileage: 29,370

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AND SHARP EDGES WERE EXPOSED. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 104,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

RECENTLY I NOTICED THAT THE DASH HAD CRACKED ON THE PASSENGER SIDE. IT WAS NOT VERY NOTICEABLE FROM THE DRIVER'S SIDE AND A PASSENGER POINTED IT OUT. SINCE FIRST NOTICED, THE CRACK (TEAR) HAS CONTINUED TO GROW. *TR OTHER THAN THE CRACK IN THE DASH, THE TRUCK LOOKS BRAND NEW.

Mileage: 110,000

I WAS DRIVING ON A FOUR LANE HIGHWAY AT 65-70MPH. I HEARD A LOUD "SNAP" NOISE AND NOTICE THE DASHBOARD ON THE PASSENGER SIDE HAD A 8-12" CRACK ON THE TOP AND ABOUT A 4-7" ON THE FRONT, DIRECTLY IN THE AREA OF THE PASSENGER AIR BAG. THIS CAN NOT BE SAFE! IT ALSO DISPLAYS SOME POOR INTEGRITY OF CONSTRUCTION AND/OR MATERIALS USED. SINCE THE INCIDENT, THE DASH HAS CONTINUED TO CRACK AND SPLIT FURTHER. THE DODGE DEALERSHIP TURNED ME AWAY AND EXPLAINED IT "WASN'T THEIR PROBLEM".... *TR

Mileage: 85,000

PILLAR HANDLE BROKE AND DASH CRACKING. ALMOST FELL TO THE PAVEMENT WHEN HANDLE PULLED OFF PILLAR. CAN BELIEVE ITS PLASTIC HANGERS. ALSO DASH CRACKED RIGHT ABOVE AIRBAG ON PASSENGER SIDE. *TR

Mileage: 80,500

THE DASH BOARD ON MY 2003 DODGE RAM IS CRUMBLING ON SOME PARTS AND CRACKING VERY BADLY ON OTHERS. IF I SHOULD BE IN AN ACCIDENT THE DASH IS SO BAD THAT IT WOULD CUT THE AIRBAGS NO MATER WHAT CHRYSLER SAYS THIS IS A SAFETY ISSUE THAT NEEDS TO BE TAKEN CARE OF ASAP. BEFORE SOMEONE IS INJURED NOT AFTER. *TR

Mileage: 135,000

DASH IS CRACKING IN SEVERAL PLACES. *KB

Mileage: 80,000

I HAVE A 2003 DODGE RAM 2500 . WE HAVE BEEN NOTICING OUR DASHBOARD CRACKING MORE AND MORE. IT SHOULD NOT BEEN DETIORATING BEFORE WE GET IT PAID OFF. I FEEL AS THOUGH IT IS A DEFECT IN THE MODEL. AND I THINK DODGE COMPANY SHOULD RECALL THIS ISSUE AND FIX THIS AT NO COST TO ME. *KB

Mileage: 28,000

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE A-PILLAR, WHICH HELD THE WINDSHIELD IN PLACE, BROKE. AS A RESULT, THE DASHBOARD ALSO SUFFERED DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BOLTS FOR THE A-PILLAR WERE KNOWN TO BREAK. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,900. UPDATED 08/24/11*LJ THE CONSUMER STATED HIS FATHER GRABBED THE FRONT PASSENGER SIDE WINDSHIELD PILLAR HANDHOLD TO ASSIST HIM ENTERING THE VEHICLE. WHEN HE WAS HALFWAY UP THE HANDHOLD, IT GAVE WAY AND HE FELL BACK AGAINST THE DOOR WHICH KEPT HIM FROM FALLING COMPLETELY ON THE PAVEMENT. WHEN THE CONSUMER EXAMINED THE DAMAGE, HE FOUND THE HANDHOLD WAS FORMED WITH THE WINDSHIELD PILLAR TRIM. IT WAS MADE OF PLASTIC WHICH WAS HELD ON WITH TWO 8MM BOLTS. THE BOLTS WERE RECESSED, ONE AT THE TOP OF THE HANDHOLD AND ONE AT THE BOTTOM. BOTH BOLTS WERE STILL ATTACHED; THE TOP BOLT TRIM BASE HAD BROKEN AWAY FROM THE TRIM/HANDHOLD AND STILL HAD THE PLASTIC TRIM BEHIND THE HEAD OF THE BOLT. THE BOTTOM BOLT HAD PULLED COMPLETELY THROUGH THE TRIM/HANDHOLD BASE. THE TRIM/HANDHOLD PULLED SO FAR OUT, THAT IT ALSO BROKE THE DASHBOARD TOP. UPDATED 04/19/12

Mileage: 79,000

2003 DODGE RAM 2500 CRACKED DASH. *TR

Mileage: 85,000

THE DASH ON MY 2003 DODGE RAM 2500 PICKUP HAS STARTED CRACKING,AS HAS THOUSAND OF OTHER DODGE PICKUPS,WHICH WHEN THE CONDITION WORSENS TO WHERE THE VEHICLE IS DANGEROUS TO THE OCCUPANTS.I ALONG WITH THOUSANDS OF OTHER DODGE PICKUP OWNERS WOULD LIKE FOR SOMEONE TO BE ABLE TO FORCE THE CHRYSLER CORP.TO MAKE RECALL ON ALL AFFECTED VEHICLES NOTABLY YEAR MODELS 2000-2004. DEALERS WANT UP TO $1,500.00 TO REPAIR THEN IN A FEW YEARS THE NEW DASH STARTS CRACKING.PLEASE HELP DODGE TRUCK OWNERS! *KB

Mileage: 120,000

DODGE RAM 2500 DASHBOARD IS CRACKED IN SEVERAL PLACES. THE MAIN CRACK IS ON THE PASSENGER SIDE RIGHT BY THE AIRBAG. THERE ARE SEVERAL OTHER CRACKS THROUGHOUT THE DASHBOARD. *TR

Mileage: 100,000

I OWN A 2003 DODGE RAM 2500. THE DASH BOARD HAS ONE LARGE CRACK/HOLE AND MULTIPLE LITTLE CRACKS THROUOUT FROM THE DRIVERS SIDE TO THE PASSENGER SIDE, AND FRONT TO BACK. THE PLASTIC IS BRITTLE AND I AM CONCERNED THAT DURING A CRASH THE PIECES WILL BECOME PROJECTILES AND SHARDS THAT COULD PUNTURE AIRBAGS AND PEOPLE CAUSING SERIOUS INJURY. I CHECKED INTO REPLACING THE PART ONLY TO FIND THAT THIS IS A PROBLEM WITH MANY OF THE TRUCK LINES OF DODGE FROM 1998 THROUGH 2006 AND THE REPLACEMENTS ARE OF THE SAME MATERIAL AND WOULD BE PRONE TO CRACK IN SHORT TIME JUST AS THE ORIGINAL DASES HAD. AS A FORMER FIREFIGHTER HAVING RESPONDED TO MANY ACCIDENTS I SEE THIS AS A TIME BOMB TO A DEATH THAT IS NOT NECCESSARY IF IT HASN'T ALREADY HAPPENED. THE DASH, I THOUGHT, WAS SUPPOSED TO REMAIN FLEXIBLE FOR THE DEPLOYMENT OF AIRBAGS BUT INSTEAD WILL BE SHATTERED BY THE AIRBAG DEPLOYMENT AND BE BLOWN RIGHT INTO THE FACE OF THE VERY PERSON THEY WERE SUPPOSED TO PROTECT CAUSING IN ALL LIKELYHOOD SEVERE INJURIES. *TR

DODGE 2500 SLT HAS A SEVERELY CRACKED DASH WITH MULTIPLE VERY SHARP AND JAGGED EDGES... ITS MADE OF VERY POOR AND BRITTLE PLASTIC AND BECAUSE ITS IN THE DASH POSES A SIGNIFICANT HAZARD TO THE AIRBAG DEPLOYMENT AND OR PERSONS THROWN FORWARD ONTO THE DASH. DODGE KNOWS THIS IS A PROBLEM AND HASN'T HAD A RECALL ON THIS ISSUE. I WOULD LIKE TO KNOW IF THE NATIONAL HIGHWAY SAFETY PEOPLE WOULD LIKE TO TAKE ACTION ON THIS ISSUE. *TR

DASH STARTED CRACKING AND HAS GOTTEN WORSE OVER TIME AND NOW THE DASH IS BREAKING INTO SHARP PIECES AND FALLING DOWN BEHIND DASH WHICH IS RUBBING AGAINST ELECTRICAL WIRES BEHIND DASH CONSOLE. *TR

Mileage: 21,000

I OWN A 2003 DODGE RAM 2500. RECENTLY THE DASH CRACKED FOR NO APPARENT REASON. I AM CONCERNED THAT THE INTEGRITY OF THE DASH IS NOW COMPROMISED. IN THE EVENT OF A COLLISION I FEAR THAT THE DASH WILL NOW TURN INTO LITTLE PROJECTILES CAUSING MORE DAMAGE TO MY OCCUPANTS. *TR

Mileage: 103,000

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 5 MPH, THE BRAKE LINE FLEW OFF THE VEHICLE BECAUSE OF EXCESSIVE CORROSION. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC WHO STATED THAT THE ENTIRE FRAME HAD RUSTED PREMATURELY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.

Mileage: 12,900

I HAVE A 2003 DODGE RAM 2500 THAT THE BLACK DASH BOARD HAS CRACKED IN APPROXIMATELY 4 PLACES. THESE CRACKS RUN FROM THE WINDOW TO THE FRONT EDGE OF THE DASH BOARD. I PREVIOUSLY OWNED A 1999 DODGE RAM 2500 WITH A TAN DASH BOARD AND NEVER HAD AN ISSUE WITH THE DASH BOARD CRACKING. SEEMS TO ME THERE IS A DEFECT IN THE MANUFACTURING OF THIS SPECIFIC DASH BOARD. WHY SHOULD WE AS THE CONSUMER HAVE TO PAY TO HAVE FAULTY EQUIPMENT REPLACED. THESE PIECES COULD BREAK FREE AND BE LOGGED INTO THE DRIVERS EYE AND CAUSE SERIOUS INJURY OR EVEN DEATH IF AN ACCIDENT SHOULD OCCUR. *TR

I HAVE A 2003 DODGE RAM 2500 AND I AM CONCERNED THAT AFTER 3 YEARS THE PLASTIC DASH IS CRACKING AND GETTING WORSE. THE REPLACEMENT COST IS WAY TOO MUCH AND PROBABLY WON'T LAST. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED FOR THE SIMPLE REASON, IF I WAS IN AN ACCIDENT WITH A PASSENGER AND THE PERSON PUT THERE HANDS ON THE DASH OUT OF REACTION IT COULD POSSIBLY LEAD TO SOME DEEP LACERATIONS TO THE HANDS AND FOREARMS. FROM READING ON THE INTERNET, DODGE IS WELL AWARE OF THE PROBLEM BUT WILL NOT ADDRESS IT. THANK YOU FOR YOUR CONSIDERATION ON A RECALL FOR THIS ITEM. *TR

THE DASHBOARD IN MY 2003 DODGE RAM 2500 HAS BEGUN TO CRACK AND DISINTEGRATE. *TR

Mileage: 80,025

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO DISINTEGRATE AND PIECES OF IT WAS FALLING OFF AND HITTING HIM WHILE DRIVING. HE WAS CONCERNED THAT THE DASHBOARD WAS SO BRITTLE THAT IF ANYONE HAD TO BRACE THEMSELVES ON IT THEIR HANDS WOULD GO THROUGH IT. CHRYSLER TOOK PICTURES AND STATED THAT THEY COULD OFFER NO ASSISTANCE. CASE # 19653576 WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 45,000.

Mileage: 45,000

DASHBOARD CRACKING INTO PIECES. FROM THE AMOUNT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON DODGE VEHICLES I BELIEVE IT IS FROM FAULTY MATERIALS USED IN MANUFACTURING. *TR

Mileage: 193,000

CRACKED DASH PANEL. *TR

Mileage: 58,603

CRACKED DASH BOARD IN MY 2003 DODGE RAM 2500, COMING APART IN PIECES, CAN SEE THROUGH THE DASH DODGE WILL NOT COVER THE DEFECT AND SEEMS LIKE A SAFETY ISSUE TO ME? THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 70,000

THE DASHBOARD ON MY 2003 DODGE 2500 SLT QUAD PICK-UP IS COMPLETELY CRACKED TO SMALL PIECES THAT ARE SHAPE AND COMING FLYING OUT EVERY TIME THE DEFROSTER IS TURNED ON. *TR

Mileage: 60,000

MY 2003 DODGE RAM 2500 HAS A HOLE IN ITS DASHBOARD ALONG WITH HUGE CRACKS IN IT. I HAVE SENT EMAILS TO DODGE BUT THEY TELL ME ITS NOT A PROBLEM OF THEIRS. HOW CAN SO MANY DODGES WITH THE SAME PROBLEM NOT BE A PROBLEM OF DAIMLER CHRYSLER??? *TR

I HAVE A 2003 DODGE DIESEL THE DASHBOARD HAS 4 LARGE CRACKS, FROM ONE CRACK TO ANOTHER IT'S A MATTER OF TIME BEFORE THIS PIECE FLIES OUT AND HITS PASSENGERS. I THINK THIS IS A SAFETY ISSUE AND DODGE SHOULD CONSIDER IT AS BEING A RECALL. THE LEAST JERK OR VIBRATION COULD CAUSE SERIOUS SAFETY HAZARDS. EVEN WHILE CLEANING THE DASH YOU HAVE TO BE CAREFUL OR YOU COULD GET CUT BY THE SHARP CRACKS. HOPE DODGE WILL TAKE CARE OF COMPLAINTS AND STAND BY THEIR CUSTOMERS, IF NOT, I WILL NOT BUY ANOTHER DODGE PRODUCT! *TR

Mileage: 131,000

THE DASHBOARD IN MY 2003 DODGE 2500 IS CRACKED ALL THE WAY THROUGH IN TWO PLACES ABOVE THE AIRBAG. IF THE AIRBAG WAS TO OPEN I THINK THE PASSENGER WOULD BE HIT BY THE BROKEN DASHBOARD PIECE THAT WOULD COME OUT. THIS NEEDS TO BE FIXED BY DODGE. *TR

2003 DODGE CUMMINS DASH CRACKING EVERY WHERE. I HAVE BEEN CUT CLEANING DASH. IN A WREAK IT COULD GET NASTY WITH AIR BAGS. *TR

Mileage: 65,000

THE DASHBOARD ON MY 2003 DODGE RAM2500 IS CRACKED ALL OVER THE PLACE. I COUNT 12 CRACKS IN BOTH UPPER DASH BOARDS. IF I EVER DO HAVE AN ACCIDENT ANY ONE IN THE VEHICLE COULD BE INJURED BADLY JUST WITH FLYING DASHBOARD. I CALLED DODGE AND THEY ARE WILLING TO REPLACE IT FOR $800 WITH THE SAME EVIDENTLY INFERIOR PLASTIC THAT IS ALREADY PROVEN TO BE DEFECTIVE. THE TRUCK HAS NEVER BEEN IN AN ACCIDENT AND NOTHING ELSE HAS HAPPENED THAT SHOULD HAVE CAUSED ANY OF THESE CRACKS. *TR

2003 DODGE 2500. DASH IS CRACKED ALL OVER AND FALLING A PART WHEN YOU TOUCH IT. *TR

THE DASH IN MY 2003 DODGE RAM PICKUP IS CRACKING HORRIBLY. I HAVE SEEM MANY OTHERS WHO HAVE THE SAME EXACT PROBLEM IN THE SAME LOCATIONS. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESSED BY CHRYSLER. *TR

DODGE DASHES CRACKING POPPING FLYING ACROSS THE TRUCK HITTING DRIVER OR PASSENGER IN VEHICLE WHILE IN MOTION OR STOPPED AT A SIMPLE RED LIGHT. VERY DANGEROUS IN MY OPINION AND I HAVE SEEN AND READ THOUSANDS OF INSTANCES JUST LIKE MINE! ON DODGE FORUM TYPE IN (DASH/DEFECTIVE DASH) YOU TELL ME! DODGE CLAIMS THERE'S NOTHING WRONG WITH THEM HOWEVER THEY ARE WILLING TO REPLACE THE PROBLEM DASH WITH ONE OF THE SAME TYPE(WILL CRACK AGAIN) FOR ONLY 1000-1300 BUCKS. I HAD ABOUT A 4" BY 3" PIECE OF PLASTIC FLY UP AND HIT MY HAND ON THE STEERING WHEEL, LUCKY I WAS STOPPED AT A RED LIGHT. THERE ARE NO OEM STOCK REPLACEMENTS FOR THE DO IT YOURSELF PERIOD THEY MAKE CAPS WHICH CAUSE RATTLES IN TRUCKS WE HAVE ALL PAID 30-50 THOUSAND DOLLARS FOR! I WANT TO ADD AS WELL WHEN PIECES FLY OFF THE DASH IT ALSO EXPOSES ALL YOUR ELECTRICAL SYSTEM WITHIN THE TOP OF THE DASH AS WE ALL KNOW IN THE TEXAS SUN COULD OBVIOUSLY CAUSE DAMAGE OR WORSE TO VEHICLE OR PERSON/S IN VEHICLE! *TR

Mileage: 100,000

I'M A 3 TIME DODGE OWNER CURRENTLY HAVE A 2003 RAM 2500 SLT HEMI, 2004 RAM 1500 SHORT BED, 2005 DURANGO HEMI. EACH ONE HAS PROBLEMS. WHAT I DON'T UNDERSTAND IS HOW THE NHTSA AND DODGE DON'T SEE THE SAFETY DANGER INVOLVED. THE 2003 HAS THE MOST SERIOUS SAFETY ISSUES. A DASH THAT IS CRACKING SO BAD THAT PIECES ARE NOW STARTING TO FALL OUT. IF AN ACCIDENT WERE TO OCCUR THIS IS A PROJECTILE HAZARD . I HAVE TAKEN PICTURES OF THE DASH. I HOPE KNOW ONE GETS INJURED FROM PROJECTILE FRAGMENTS OF THE DASH. THE MORE SERIOUS ISSUE WITH THE 2003 IS THE FLAPPER DOOR ON THE ACTUATOR MOTOR THAT CHANGES THE AIR FLOW FROM VENT TO FLOOR OR DEFROST. DODGE DOES NOT SEE THIS AS A SAFETY ISSUE. I DON'T SEE THE DIFFERENCE BETWEEN THE DEFROST TO THE WINDSHIELD NOT WORKING AND A WINDSHIELD WIPER RECALL; THEY BOTH AFFECT YOUR VIEW. WE DON'T DRIVE THE PICKUP IF ICE AND SNOW ARE IN THE FORECAST. I COULD NOT BELIEVE ALL THE COMPLAINTS ABOUT THIS ISSUE AND NOTHING IS BEING DONE. LETS WAIT UNTIL ONE OF THESE 2 ISSUES INJURIES SOMEONE SERIOUSLY OR EVEN SADDER YET SOMEONE IS KILLED!!!!! THERE IS ALWAYS A LAWYER WAITING. I WOULD THINK ANY PROBLEM THAT AFFECTS YOUR SITE OR VIEW FOR DRIVING WOULD BE MOST DANGEROUS. *TR

Mileage: 56,000

TODAY AS I WAS ENTERING MY DODGE RAM 2500 TRUCK ON THE DRIVING SIDE, I USED THE HANDLE PROVIDED TO CLIMB UP TO THE DRIVING SEAT. WHEN HALF THE WAY UP TO THE SEAT THE PLASTIC HANDLE BROKE CAUSING ME TO LOOSE MY GRIP AND CRASH DOWN TO THE PAVEMENT. CURRENTLY I AM IN PAIN BECAUSE OF THE FALL, IT APPEAR THAT THE HANDLE IS MADE BY DEFECTIVE PLASTIC. *TR

Mileage: 111,134

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) (2003 DODGE RAM 2500 SLT 4X4 W/ 64,186 MILES) THE TRUCK HAS DEVELOPED A THREE INCH CRACK ACROSS THE CENTER OF THE DASH. THE CRACK STARTS AT THE FRONT OF THE DASH AND WORKS BACK TOWARDS THE PASSENGER COMPARTMENT. NUMEROUS COMPLAINTS HAVE BEEN REPORTED ON MULTIPLE WEBSITES AND/OR FORUMS REGARDING THIS ISSUE. IT IS HIGHLY PROBABLE THAT FRAGMENTS COULD BECOME DETACHED FOR THE DASH IN THE EVENT OF AN ACCIDENT AND CAUSE BODILY HARM TO THE OCCUPANTS OF THE VEHICLE. ANY ASSISTANCE SAFECAR.GOV CAN PROVIDE REGARDING THIS MATTER WOULD BE GREATLY APPRECIATED. CHRYSLER COMPLAINT REFERENCE NUMBER [XXX]. *TR

Mileage: 64,186

2003 DODGE RAM 2500 CRACKED DASH. DASH APPEARS TO HAVE CRACKED IN TEMPERATURE EXTREMES. FIRST CRACK OCCURRED DURING SUMMER IN INTENSE HEAT. 2ND AND 3RD CRACKS OCCURRED ON COLD NIGHTS. *TR

Mileage: 63,219

VEHICLE WAS PARALLEL PARKED AT THE SIDE OF THE ROAD. UPON ENTERING THE TRUCK, I USED THE GRAB HANDLE ON THE A PILLAR AS I'VE ALWAYS DONE. THIS TIME THE GRAB HANDLE SUDDENLY BROKE FREE FROM THE PILLAR CAUSING ME TO LOOSE MY BALANCE AND FALL BACKWARD OUT ONTO THE ROADWAY. *TR

2003 DODGE RAM 2500. DASH HAS TWO LARGE CRACKS IN IT. TRUCK ONLY HAS 70,000 MILES ON IT. *TR

Mileage: 70,000

DASH BOARD IS CRACKED IN SEVERAL PLACES,AND IS IN THE BEGINNING STAGES OF FORMING LARGE HOLES IN THE DASH. IN THE EVENT OF A CRASH THESE CRACKED PIECES COULD EASILY BECOME AIRBORNE "MISSILES" FLYING AROUND THE CAB. WHEN THESE PIECES BREAK OFF THEY ARE VERY SHARP AND LEAVE VERY SHARP EDGES ON THE DASHTHIS IS A WELL KNOWN ISSUE THAT DODGE REFUSES TO CORRECT ON THE 03 MODEL TRUCKS. THEY HAD THE SAME ISSUE WITH EARLIER MODEL TRUCKS (98-02) AND HAVE SENSE STARTED REPLACING THOSE DASHBOARDS AT NO COST TO OWNERS. *TR

Mileage: 40,000

THE DASH ON MY 2003 DODGE RAM IS CRACKED IN SEVERAL PLACES. IN THE EVENT OF A COLLISION THIS COULD BE DANGEROUS, HAVING PIECES OF PLASTIC FLYING AROUND THE CAB OF THE TRUCK. *TR

Mileage: 64,500

DASH HAS EXCESSIVE CRACKS. COULD CAUSE SAFETY ISSUE IF THE TRUCK WAS EVER WRECKED. *TR

Mileage: 77,000

BADLY CRACKING DASHBOARD ON 2003 DODGE RAM 2500. I PURCHASED THE TRUCK USED IN SEPT 2008 AND IT HAD A SMALL HAIRLINE CRACK AT THAT TIME. IN JULY OF 2009 I NOTICED THAT THE CRACK HAS SPREAD, AS WELL AS TWO OTHERS DEVELOPING. *TR

Mileage: 55,000

THE FRONT DASH PANEL IN MY 03 DODGE 2500 IS CRACKED IM WORRIED ABOUT PIECES FLYING OFF IF IM EVER IN A CRASH. I HAVE A TWO YEAR OLD TO WORRY ABOUT AND THAT SHOULD BE THE LAST THING I HAVE TO WORRY ABOUT. *TR

THE HARD PLASTIC DASH OF MY 03 DODGE RAM HAS CRACKED IN THE CENTER. HARD PLASTIC PIECES FLYING IN THE CAB RESULTING FROM A COLLISION MAY CAUSE ADDITIONAL INJURIES TO DRIVER AND OR PASSENGERS. *TR

Mileage: 88,000

I OWN A 2003 DODGE RAM 2500 PICK-UP. SITTING AT A STOP LIGHT AND THE DASHBOARD POPPED AND CRACKED RIGHT IN FRONT OF ME. I KNOW THIS DOESN'T SOUND LIKE A SAFETY RECALL ISSUE BUT IF YOU LOOK AT IT THIS WAY IT DOES. THE VEHICLE IS EQUIPPED WITH A PASSENGER SIDE AIRBAG. WHEN THE DASHBOARD CRACKS AND FALLS APART IT LEAVES JAGGED EDGES WHICH MAY BE SENT INTO THE PASSENGERS FACE IN THE EVENT OF A FRONT END COLLISION WITH AIRBAG DEPLOYMENT. *TR

Mileage: 68,000

2003 DODGE RAM 2500. DASH HAS RECENTLY DEVELOPED A SERIES OF LONG CRACKS ALONG THE TOP. THIS HAS BEEN AN ONGOING PROBLEM WITH DODGE TRUCKS AND COULD BE A MAJOR SAFETY CONCERN AS SOME TRUCKS HAVE DEVELOPED LARGE HOLES ON THE DASH TOPS. *TR

Mileage: 59,000

2003 DODGE RAM 2500. DASH IS STARTING TO CRACK IN SEVERAL PLACES. I TAKE VERY GOOD CARE OF MY TRUCK. IT IS ALWAYS GARAGED WHEN NOT IN USE. *TR

2003 DODGE RAM 2500 CRACKED DASH. *TR

Mileage: 127,000

ON 9/20/2008 I NOTICED SOME SMALL CRACKS IN MY DASH. AFTER ABOUT A WEEK THE DASH HAD SEVERAL CRACKS AND THE SMALL ONES WERE NOW LARGE CRACKS GOING FROM THE FRONT OF THE DASH ALL THE WAY TO THE WINDSHIELD. I FEEL THIS IS A SAFETY HAZARD AS THE DASH GETS WORSE PIECES CAN FALL IN TO THE ELECTRONICS IN THE DASH AND EFFECT THE OPERATION OF THE VEHICLE. I HAVE SEEN THIS SAME THING HAPPEN TO THE 2ND GENERATION DODGE RAMS FROM 94-02. DODGE HAS ACCEPTED LIABILITY FOR THOSE DASHES CRACKING, WELL THIS IS THE VERY SAME PLASTIC USED IN THOSE TRUCKS. I DON'T THINK DODGE WANTS TO HAVE TO REPLACE ALL OF THESE DASHES FOR THE REASON OF REPUTATION AND COST TO THE COMPANY. I DON'T THINK YOU CAN REALLY PUT A PRICE OF SAFETY. THESE CAR MAKERS NEED TO TAKE RESPONSIBILITY FOR THE VEHICLES THEY MAKE, NOT JUST UNTIL THE WARRANTY RUNS OUT. THAT KIND OF THINKING TELLS ME THAT THE CAR MAKER DOES NO CARE ABOUT HOW LONG THEIR VEHICLES LAST JUST THAT THEY CAN'T WAIT FOR THE WARRANTY RUNS OUT SO THEY CAN TELL THE CUSTOMER....SORRY, WISH WE COULD HELP. I AM REALLY DISGUSTED IN THE FACT THAT THE US CAR MAKERS HAVE NO PRIDE IN WHAT THEY BUILD. THEY WONDER WHY THE FOREIGN CARS AND TRUCKS BASICALLY SELL THEMSELVES. I REALLY HOPE WE CAN RESOLVE THIS ISSUE. IF CHRYSLER DOES NOT STEP UP TO THE PLATE AND FIX THESE PROBLEMS I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR

Mileage: 72,156

2003 DODGE RAM. THE PLASTIC MODE DOOR IS BROKEN AND THE VEHICLE WILL ONLY BLOW OUT THE VENTS. THIS IS NOT A REAL BIG DEAL UNTIL ITS RAINING OUTSIDE AND YOU CAN'T DEFROST THE WINDOWS AT HWY SPEEDS. *TR

Mileage: 64,000

2003 DODGE RAM 2500 CRACKED DASH. *TR

Mileage: 75,000

CRACKED DASH THAT MAY BE SAFETY ISSUE DURING AIRBAG DEPLOYMENT. *TR

Mileage: 38,000

CRACKED DASHBOARD ON MY 2003 DODGE RAM PICK-UP. BEGAN ONE YEAR AGO, 2008 AND NOW HAVE TWO CRACKS ON TOP FROM WINDSHIELD TOWARDS THE MIDDLE OF THE VEHICLE AND PASSENGER SIDE. PER THE COMPLAINT FORUMS THE CRACKS ARE FROM DEFECTIVE PLASTIC MATERIAL DURING THE MANUFACTURING PROCESS AND WILL GET WORSE TO THE POINT THERE WILL BE JAGGED EDGES AND A SAFETY CONCERN TO PASSENGER AND DRIVER. *TR

Mileage: 60,000

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT NOTICED THAT THE PAINT BEGAN TO CHIP ABNORMALLY NEAR THE DRIP RAIL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY. SEVERAL YEARS AFTER THE REPAIR, THE FAILURE BECAME PROGRESSIVELY WORSE BECAUSE THE PAINT BEGAN CHIPPING FROM VARIOUS PARTS OF THE EXTERIOR OF THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT MAKE ANY REPAIRS BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 67,000.

Mileage: 22,000

MY DASHBOARD IS VERY BRITTLE, CRACKING BAD AND IS CONTINUALLY GETTING WORSE. DURING OUR LAST COLD WEATHER, I TURNED ON MY HEATER AND A PIECE OF THE PLASTIC WINDSHIELD DEFROSTER VENT POPPED UP AND HIT MY WINDSHIELD AND FELL INTO THE VENT. IT DOES THIS WHEN I TURN ON MY A/C IN HOT WEATHER WHEN I CAN HEAR PLASTIC PIECES FALLING DOWN INTO THE DASH. IF THAT FLYING PIECE OF PLASTIC WOULD HAVE HIT ME OR ONE OF MY FAMILY MEMBERS, IT COULD HAVE CAUSED AN INJURY ESPECIALLY IF IT HIT ONE OF US IN THE EYE. I HAVE READ IN MANY ONLINE FORUMS OF OTHER DODGE RAM OWNERS EXPERIENCING THE SAME ISSUE BUT DODGE WILL NOT FIX THE PROBLEM. ONE OF THE POSTS STATED THE DASHBOARDS ARE MADE OF CHEAP PLASTIC WHICH IS NOT UV RATED. IF MY VEHICLE IS INVOLVED IN A TRAFFIC COLLISION, THE BRITTLE DASHBOARD COULD SHATTER LIKE POTATO CHIPS AND FLY THROUGH-OUT THE CABIN AND CAUSE INJURY TO THE OCCUPANTS! I CAN HEAR THE DASH CRACKING OFTEN AND MORE PIECES FALLING DOWN INTO THE VENTS WHICH COULD CAUSE DAMAGE TO THE FANS OR OTHER COMPONENTS. EVEN AFTER CLEANING THE INTERIOR OF MY VEHICLE ON A REGULAR BASIS WITH UV PROTECTANTS, THE DASHBOARD IS STILL DETERIORATING EACH WEEK AND IS RECENTLY GETTING WORSE. WE THE CUSTOMERS HAVE PAID A LOT OF MONEY FOR THESE VEHICLES, YET DODGE WONT EVEN REPLACE A DANGEROUS, BRITTLE DASHBOARD TO MAKE IT SAFER FOR US? POOR QUALITY PLASTIC IS BEING USED INSIDE THE DODGE RAMS WHICH CAUSE THE DASHBOARDS TO BECOME BRITTLE AND DANGEROUS. IT IS ALSO CRACKING BAD AROUND THE PASSENGER SIDE AIRBAG AREA WHICH COULD ALSO CAUSE THE DASHBOARD TO EXPLODE IF THE AIRBAG DEPLOYS. *TR

Mileage: 78,000

THE DASHBOARD IN MY 2003 DODGE 2500RAM HD IS BREAKING UP INTO PIECES WHICH ARE NOW COMING OFF; WONDER IF THE PASSENGER SIDE AIR BAG IN DANGER OF ENGAGING. *TR

MY DASH BOARD IS CRACKING AND COMING APART. IT IS THE FIRST TRUCK THAT I HAVE HAD THIS TO HAPPEN TO. I PUT A COVER OVER IT TO HELP TO PROTECT IT FROM FURTHER DAMAGE. IS THERE A RECALL ON THIS. *TR

Mileage: 50,000

2003 DODGE RAM 2500 CRACKED DASHBOARD. VEHICLE HAS 31K MILES. POWER WINDOWS MALFUNCTIONING, AIRCONDITIONING BLOWER MALFUNCTIONING. DODGE DEALER WILL ATTEMPT TO REPLACE AT OWNERS COST. CHECK ENGINE LIGHT ON FOR POWER STEERING SENSOR PROBLEM. SENSOR WILL HAVE TO BE REPLACED. *TR

Mileage: 30,000

I PURCHASED A NEW 2003 DODGE RAM IN EARLY 2003. WITHIN A YEAR, THE DASH TOP CRACKED AND STARTED TO CAVE IN. I FOUND OUT FROM THE DEALERSHIP THAT THE DASH WAS MADE FROM AN INFERIOR PLASTIC MATERIAL AND EVEN IF I ALLOWED THEM TO DO A WARRANTY REPLACEMENT, THE DASH WOULD LIKELY CRACK AGAIN AND THAT IT WOULD BE BETTER FOR ME TO WAIT UNTIL CHRYSLER CAME OUT WITH A BETTER OEM DASH REPLACEMENT. I HAVE DONE A LOT OF RESEARCH SINCE THIS TIME AND HAVE DISCOVERED THAT THIS IS A VERY WIDESPREAD PROBLEM THAT CHRYSLER HAS REFUSED TO DO ANYTHING ABOUT UNTIL RECENTLY. I SEE WHERE SOME PEOPLE (ON THE WWW) ARE NOW REPORTING THAT THEY ARE GETTING SOME OFFERS FROM CHRYSLER TO REPLACE THEIR DASHES WITH A NEWLY IMPROVED DASH AT NO COST TO THE CUSTOMER. I HAVE RECENTLY CONTACTED MY LOCAL DODGE DEALERSHIP (BIG O DODGE OF GREENVILLE , SC, 864 288 5000) AS WELL AS CHRYSLER (800 992 1997) AND WAS TOLD THAT THE ONLY DASH ISSUE THAT CHRYSLER WOULD ACKNOWLEDGE WAS ON THE 98-02 MODEL YEAR TRUCKS. AFTER I MADE REFERENCES TO ALL OF THE INTERNET RESEARCH AS WELL AS TO MY INITIAL DISCUSSION WITH THE DEALERSHIP REGARDING THEIR RECOMMENDATION FOR ME TO WAIT FOR A BETTER DASH TO BE MANUFACTURED (WHILE THE VEHICLE WAS STILL IN THE WARRANTY PERIOD) I WAS PLACED ON HOLD AND THE CHRYSLER REP CONTACTED THE LOCAL DEALERSHIP AND ARRANGED FOR ME TO HAVE MY DASH REPLACED AT A DISCOUNT, BUT NOT AT CHRYSLER EXPENSE AS IT SHOULD BE SINCE THIS PROBLEM WITH THE CRACKED DASH STEMS FROM AN ACKNOWLEDGED MANUFACTURING FLAW FROM DAY 1 AS I REPORTED TO THE DEALER WHILE THE VEHICLE WAS STILL "NEW". MY RESEARCH HAS ALSO LED ME TO BELIEVE THIS IS ALSO A SAFETY ISSUE DUE TO ELECTRICAL COMPONENT DAMAGE CAUSED BY THE FALLING DASH PIECES CUTTING INTO ELECTRICAL COMPONENTS CAUSING PEOPLE TO LOOSE THEIR LIGHTING AT NIGHT, CAUSING SHORTS AND EVEN SMOKE FROM MELTING WIRES WHICH CAUSE SMOKE TO TEMPORARILY BLIND DRIVERS AS THEY TRY TO PULL OVER FOR SAFETY. I WANT THE DEALERSHIP / CHRYSLER TO ACKNOWLEDGE THIS AS A RECALL OR TSB AND AGREE. *TR

Mileage: 32,000

ON OR ABOUT 10/25/2008 WE NOTICED A CRACK IN THE DASHBOARD OF OUR 2003 DODGE RAM PICKUP. THE CRACK WAS APPROXIMATELY 8 INCHES LONG AND WAS BEGINNING TO CRACK AT DIFFERENT ANGLES. ON 10/28/2008 WE CONTACTED CHRYSLER CUSTOMER ASSISTANCE AND WERE ASSIGNED A REFERENCE NUMBER: 18023982. WE WERE ADVISED TO TAKE OUR PROBLEM TO A LOCAL DEALER. WE VISITED SCOTT GOULD, SERVICE MANAGER AT VENICE DODGE IN VENICE, FLORIDA. SCOTT DID NOT EVEN LOOK AT OUR PROBLEM. HE INFORMED US THAT HE KNEW WHERE THE DASHES WERE CRACKING ,WAS AWARE OF THE PROBLEM BUT COULD DO NOTHING WITHOUT APPROVAL FROM CHRYSLER. WE CALLED THE CUSTOMER ASSISTANCE CENTER 1-800-992-1997 AND SPOKE TO A SUZY WHO REFUSED TO SHARE HER LAST NAME. SUZY TALKED TO SCOTT AND THEN CALLED US BACK AND INFORMED US THAT WE COULD HAVE OUR DASH REPLACED FOR 250$. I ASKED HER WHY WE HAD TO PAY TO REPLACE THE DEFECTIVE PART. SHE INFORMED US THAT THERE WAS NO RECALL ON THE DEFECTIVE DASHES BECAUSE IT WAS NOT CONSIDERED A SAFETY DEFECT. ON 11/18/2008 WE HAD THE DEFECTIVE DASH REPLACED AT VENICE DODGE. I HAVE REQUESTED THE OLD CRACKED DASH BUT THEY HAVE NOT YET HONORED THAT REQUEST. THE DASH MATERIAL APPEARS TO BE A HARD PLASTIC APPROXIMATELY 3/16 IN THICK. THE VISIBLE CRACKS APPEARED JAGGED AND SHARP. SHARP ENOUGH THAT UPON IMPACT THEY COULD PUNCTURE AN AIR BAG OR AN INDIVIDUAL CAUSING INJURY, SERIOUS HARM AND/OR DEATH. THE PROBLEM WITH THE DASHES IS NOT AN ISOLATED ONE. IT IS EXTREMELY WIDESPREAD. LET THIS NOT BE THE PROTECTIVE NETTING AT THE HOCKEY ARENA. IT'S TIME FOR CHRYSLER TO OWN UP AND RECALL THEIR DEFECTIVE PART BEFORE SOMETHING BAD REALLY HAPPENS IF IT HASN'T ALREADY. *TR

Mileage: 70,124

2003 DODGE RAM 2500HD - DASH IS CRACKING ALL OVER, COULD LEAD TO FUTURE ELECTRICAL PROBLEMS IF NOT FIXED IN TIME. *TR

I HAVE A 2003 DODGE RAM 2500 WITH APPROX. 34,000 MILES ON IT IT IS WELL KEPT OVER THE PAST FEW WEEKS THE DASHBOARD HAS BEGAN TO SPLIT IN SEVERAL PLACES 1 RESULTED IN ME CUTTING MY HAND. *TR

Mileage: 35,000

SEVERAL CRACKS HAVE SPREAD ACROSS THE DASH. NO REASON FOR THESE TO HAVE HAPPENED AND THE LAST ONE SEEMED TO HAVE COMPLETELY FORMED IN A DAY OR SO. ALSO HAVE INTERMITTENT ELECTRICAL PROBLEMS, WHICH FROM THE MANY REPORTS ON THE INTERNET SEEM TO BE COMMON. *TR

Mileage: 38,000

DASHBOARD CRACKING. *TR

Mileage: 46,102

DASH JUST CRACKED FORWARD TO AFT IN THE CENTER. ONE DAY IT WAS NOT THERE AND THE NEXT DAY THERE WAS A CRACK. *TR

Mileage: 48,700

2003 DODGE RAM DASHBOARD CRACKING SINCE THE VEHICLE WAS 2 YEARS OLD AND DODGE HAS CONTINUED TO IGNORE THE FACT THAT THEY HAVE AN ISSUE WITH THE DASHBOARDS CRACKING. HOW MANY DO WE NEED TO GET THIS ISSUE RESOLVED. *TR

Mileage: 38,000

OVERNIGHT A CRACK APPEARED IN MY DASHBOARD FROM THE WINDSHIELD ALL THE WAY TO THE FRONT OF THE DASH RIGHT BEHIND THE STEERING WHEEL. THE CRACK IS ON THE DRIVER SIDE OF THE TRUCK. I HAVE BEEN TOLD THAT DODGE IS NOT RESPONSIBLE. MY VEHICLE IS A 2003 AND HAS BEEN GARAGE KEPT. I HAVE NOT YET COMPLETED PAYING FOR THE VEHICLE. ITS A RAM 2500 4X4 CUMMINGS DIESEL AND MY 4TH AND FINAL RAM TRUCK. *TR

Mileage: 75,000

DASH IS CRACKING. *TR

THE DASH BOARD ON MY 2003 DODGE RAM 2500 LARAMIE CRACKED. *TR

Mileage: 112,296

I HAVE AN 03 DODGE 2500 48000 MILES . THE MAIN DASHBOARD IS CRACKED FRONT TO BACK OVER THE PASSENGER AIRBAG, WHEN THE DASHBOARD FALLS IN IM AFRAID ITS GOING SET OFF THE AIR BAG. *AK

Mileage: 47,900

HELLO, I OWN A 2003 RAM AND MY DASHBOARD IS ALSO FALLING APART. I SAW PICTURES OF OTHER DODGE TRUCKS BROKEN DASHBOARDS AND MY DASHBOARD LOOKS A LOT WORST THAN MOST OF THEM. I CALLED THE DODGE DEALER WHERE I BOUGHT MY TRUCK AND THEY TOLD ME THAT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. IF IT ONLY HAD 1 CRACK I WOULD NOT BE AS UPSET BUT MY DASHBOARD HAS 8 CRACKS ON IT AND ITS LOOKING TERRIBLE. I BELIEVE I MIGHT START HAVING PROBLEMS WITH THE ELECTRIC UNDER THE DASHBOARD IF I DON'T GET THE PROBLEM FIXED. I AM STARTING TO THINK ABOUT THE OVERALL QUALITY OF THE TRUCK. MY SISTER, BROTHER AND I HAVE ALL BOUGHT BRAND NEW TRUCKS FROM THE SAME DEALER AT SANFORD, FLORIDA. IF THE DEALER DOES NOT HELP ME REPLACE THE DASHBOARD, I ASSURE YOU THEY WILL LOOSE OUR FAMILY BUSINESS. THANK YOU :( *TR

Mileage: 65,000

I OWN A 2003, DODGE, RAM, 2500, QUAD CAB, WITH AN EXTREMELY BADLY CRACKED DASHBOARD. *AK

Mileage: 65,000

DT: CONTACT STATES WHEN SHE WENT TO GET INTO THE TRUC, SHE PUT HER HAND ON THE GRAB BAR AND THE WHOLE PANEL THAT HELD THE GRAB BAR CAME OUT IN HER HAND. SHE FELL FLAT ON HER BACK. THOOK THE TRUCK TO THE DEALERSHIP, AND THEY TOLD HER THAT ALL THAT WAS HOLDING THE GRAB BARS ON WAS PLASTIC. *AK *NM

Mileage: 22,219

WHILE LOADING THE VEHICLE, THE TAILGATE SUPPORT CABLES BROKE WITHOUT WARNING. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE TAILGATE SUPPORT CABLE NEEDED TO BE REPLACED. *JB THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY DENIED ANY RESPONSIBILITY. *NM

Mileage: 70,000

PERSON GETTING INTO TRUCK GRABED HANDLE ABOVE DOOR FRAME HANDLE BROKE OFF, RESULTING IN PERSON FALLING BACKWARD AND HITTING HEAD ON CEMENT DRIVE. *AK

Mileage: 6,760

FRONT AIR DAM ON VEHICLE BEGAN TO SAG ON VEHICLE.*MR WHILE DRIVING THE CONSUMER AIR DAM DETACHED FROM THE VEHICLE SLIDING DOWN THE ROAD. WHEN THE CONSUMERS NOTIFIED THE DEALER THEY REFUSE TO TAKE RESPONSIBILITY FOR DEFECTIVE AIR DAM WHICH HELD NOT METAL SUPPORT IN CASE AN INCIDENT OCCURRED. *CB

THE OUTSIDE HANDLE THAT WAS GENERALLY USED TO HELP GET INTO TRUCK UNEXPECTEDLY RELEASED. AS A RESULT, CONSUMER FELL TO THE GROUND AND INJURED HIS BACK.*AK