This Problem Across All Years
The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust manifold bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was not available.
The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust manifold bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was not available.
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, BLACK SMOKE EMITTED FROM THE EXHAUST SYSTEM. AS A RESULT, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PARTICULATE FILTER EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, BLACK SMOKE EMITTED FROM THE EXHAUST SYSTEM. AS A RESULT, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PARTICULATE FILTER EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.
CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR
CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR
THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR
THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE STOPPED, EXHAUST FUMES BEGAN TO EMIT THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS WERE PERFORMED ON THE EXHAUST SYSTEM AND EGR GASKET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE STOPPED, EXHAUST FUMES BEGAN TO EMIT THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS WERE PERFORMED ON THE EXHAUST SYSTEM AND EGR GASKET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,000.
MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR
MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT NOTICED THE DPF INDICATOR ON THE DASHBOARD. SHE CHECKED THE OWNER'S MANUAL AND IT STATED THAT WHEN THAT LIGHT ILLUMINATED, THE DPF NEEDED TO BE CLEANED AND IF NOT, THE VEHICLE COULD CATCH FIRE. SHE TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE AND TOLD HER THAT IF THEY DID ANYTHING OTHER THAN THAT, THE WARRANTY WOULD BE VOID. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. SHE SENT AN EMAIL TO THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDATED 5/6/10 *CN UPDATED 06/18/10
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT NOTICED THE DPF INDICATOR ON THE DASHBOARD. SHE CHECKED THE OWNER'S MANUAL AND IT STATED THAT WHEN THAT LIGHT ILLUMINATED, THE DPF NEEDED TO BE CLEANED AND IF NOT, THE VEHICLE COULD CATCH FIRE. SHE TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE AND TOLD HER THAT IF THEY DID ANYTHING OTHER THAN THAT, THE WARRANTY WOULD BE VOID. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. SHE SENT AN EMAIL TO THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDATED 5/6/10 *CN UPDATED 06/18/10
2009, DODGE, RAM 2500, THE VEHICLE ONLY HAS 3,000 MILES ON IT. * THE DIESEL PARTICULATE FILTER WARNING LIGHT READS 80% FULL. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE WHEN THE WARNING LIGHT IS ON. THE LIGHT COMES ON EVERY THREE DAYS. THE DEALER SAID THEY DON'T HAVE A CLEAR FIX YET FROM CHRYSLER. * THE MALFUNCTION INDICATOR WARNING LIGHT CAME ON. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE FOR A PROLONGED PERIOD WITH THE WARNING LIGHT ON. THE DEALER CAN NOT GET THE WARNING LIGHT TO GO OFF AND SAID CHRYSLER HAS NOT COME UP WITH A FIX FOR THIS YET. CHRYSLER TOOK THE COMPLAINT BY PHONE ON FEBRUARY 2, 2010, REFERENCE #19286219. THEY INSTRUCTED ME TO LISTEN TO THE DEALER. THE DEALER TOLD ME TO TAKE THE COMPLAINT TO DODGE. I HAVE A BRAND NEW VEHICLE WITH WARNING LIGHTS APPEARING INSTRUCTING ME NOT TO OPERATE THE VEHICLE AND DODGE DOESN'T HAVE A FIX. *TR
2009, DODGE, RAM 2500, THE VEHICLE ONLY HAS 3,000 MILES ON IT. * THE DIESEL PARTICULATE FILTER WARNING LIGHT READS 80% FULL. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE WHEN THE WARNING LIGHT IS ON. THE LIGHT COMES ON EVERY THREE DAYS. THE DEALER SAID THEY DON'T HAVE A CLEAR FIX YET FROM CHRYSLER. * THE MALFUNCTION INDICATOR WARNING LIGHT CAME ON. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE FOR A PROLONGED PERIOD WITH THE WARNING LIGHT ON. THE DEALER CAN NOT GET THE WARNING LIGHT TO GO OFF AND SAID CHRYSLER HAS NOT COME UP WITH A FIX FOR THIS YET. CHRYSLER TOOK THE COMPLAINT BY PHONE ON FEBRUARY 2, 2010, REFERENCE #19286219. THEY INSTRUCTED ME TO LISTEN TO THE DEALER. THE DEALER TOLD ME TO TAKE THE COMPLAINT TO DODGE. I HAVE A BRAND NEW VEHICLE WITH WARNING LIGHTS APPEARING INSTRUCTING ME NOT TO OPERATE THE VEHICLE AND DODGE DOESN'T HAVE A FIX. *TR