2009 DODGE RAM 2500 Steering Problems

The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.

VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE

Mileage: 96,000

UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS

Mileage: 77,215

AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED THE TRUCK BEGAN SHAKING VIOLENTLY. REFERRED TO AS A DEATH WOBBLE. NEEDED TO SLOW TRUCK TO BRING IT BACK UNDER CONTROL.

Mileage: 96,000

DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR

WHILE DRIVING AT HIGHWAY SPEED TERRIBLE FRONT END WOBBLE, VERY SCARY. HAS HAPPENED ON MULTIPLE OCCASIONS. HUSBAND NORMALLY DRIVES TRUCK THIS IS FIRST TIME THIS HAS HAPPENED TO ME WHILE DRIVING ON THE INTERSTATE.

Mileage: 41,000

TRACK BAR MOUNT CAME OFF OF THE FRAME OF THE TRUCK ......PULLING ONTO ROAD FROM DRIVEWAG

Mileage: 146,029

MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.

2009 DODGE RAM 2500 HAS WHAT IS DESCRIBED BY MANY AS "DEATH WOBBLE". AT FREEWAY SPEEDS (70MPH HERE IN MI) IF SOME EVEN MINOR BUMPS, POT HOLES ARE RUN OVER THE FRONT END OF THE TRUCK STARTS TO SHAKE UNCONTROLLABLY. TO GET CONTROL OF THE VEHICLE AGAIN YOU MUST SLOW TO BELOW 55MPH. MANY TIMES JUST THE DRIVERS SIDE FRONT TIRE AS BOUNCING OR WOBBLING, RECENTLY THE ENTIRE FRONT END. VEHICLE HAS HAD BOTH PRIOR RECALLS FOR TIE-ROD ENDS COMPLETED. HAD FRONT SHOCKS CHANGED IN CASE THEY WERE THE ISSUE NO CHANGE, HAD TIRES CHANGED IN CASE THERE WAS AN ISSUE WITH ANY OF THE TIRES, NO CHANGE. HAD BELLE TIRE TECHS LOOK FOR ISSUE WITH BOUNCING/WOBBLING TIRES THEY SAID EVERYTHING WAS TIGHT AND IN WORKING ORDER. ALSO HAS ANOTHER GARAGE LOOK AT IT FOR THE SAME ISSUE THEY DID NOT FIND ANY ISSUES. THIS PROBLEM THAT LOOKS TO BE PRETTY WIDESPREAD WITH OWNERS OF 2009 RAM 2500S MAKES THIS VEHICLE UNSAFE AT HIGHWAY SPEEDS UNTIL A FIX IS FOUND. I WILL ASK DEALER ABOUT BOUNCING/WOBBLING FRONT END AGAIN BUT IF THIS IS ON MANY OF THESE TRUCKS THE PROBLEM WILL END UP RESULTING IN ACCIDENTS SHOULD A DRIVER NOT BE ABLE TO SLOW DOWN QUICKLY TO REGAIN CONTROL OF THE STEERING. THIS PROBLEM HAS BEEN HAPPENING FOR OVER A YEAR ON AND OFF, I HAD AVOIDED DRIVING ON THE FREEWAY UNTIL THE LAST REPAIRS WHERE THE TIRES WERE CHANGED AND THE TECHS SAID EVERYTHING WAS GOOD WITH THE FRONT END. FIRST TIME ON THE FREEWAY AT 70MPH IT HAPPENED AGAIN WHEN A FEW SMALL BUMPS WERE RUN OVER, THE ENTIRE CAB OF THE TRUCK WAS SHAKING, OTHER DRIVERS BEHIND AND AROUND ME SLOWED AS I AM GUESSING THEY THOUGHT I WAS GOING TO LOOSE CONTROL AND CRASH. I HAD TO SLOW BELOW 50MPH BEFORE THE SHAKING WAS UNDER CONTROL AND BECAUSE THE OTHER DRIVERS SLOWED IT ALLOWED ME TO GET TO THE RIGHT AND AVOID AN ACCIDENT. SO I WILL NO LONGER USE THE TRUCK AT ANYTHING OVER 45MPH AND ONLY USE SPARINGLY UNTIL THE ISSUE IS IDENTIFIED AND REPAIRED.

Mileage: 121,000

WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR

Mileage: 89,500

WHILE HAVING OTHER RECALLS FIXED IT WAS DISCOVERED THAT THE STEERING BOX WAS LEAKING AND MAKING NOISE WHILE TURNING. THE REPAIR SHOP STATED THAT THERE WAS NO RECALL AND THAT THERE WERE NO REPAIR PARTS AVAILABLE. THE STEERING COULD FAIL ANYTIME. CHRYSLER /DODGE SHOULD BE FIXING THIS ISSUE AS I HAVE FOUND THAT IT IS A PROBLEM THAT THEY KNOW ABOUT. VEHICLE HAS 80,000. MILES ON IT.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE REVERSING, THE TIE ROD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/03/15*LJ UPDATED 4/13/18*JB; MANUFACTURER WAS MADE AWARE OF FAILURE IN 2012, THEY DID NOT HAVE PARTS TO FIX IT. UPDATED 10/11/18*JB

Mileage: 64,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED OVER A CREVICE OR POTHOLE, THE STEERING WHEEL AND VEHICLE VIBRATED UNCONTROLLABLY. IN ADDITION, ALL FOUR TIRES WOULD LOSE CONTACT WITH THE ROAD SURFACE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO UPDATED THE DRAG LINK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

CONTACTED CHRYSTLER ONLINE ABOUT RECALL BUYBACK OF TRUCK, WAS TOLD WOULD BE FORWARDED TO ANOTHER DEPARTMENT, THAT THE TRUCK WAS ON AN N49 RECALL AND AN R25 AIRBAG RECALL. WAS TOLD OVER 2 WEEKS AGO ( AUG 15TH)SOMONE WOULD GET IN TOUCH WITH ME RIGHT AWAY THRU EMAIL. SHE TOLD ME SHE KNEW THEY WOULD HAVE THE AIR BAG FIX BUY NOVEMBER OR DECEMBER. GOT IN TOUCH WITH 2 CLOSE DEALERS AND THEY SEEMED TO JUST WISH ME LUCK WITH THE TRUCK AND BUY BACK? I HAVE NOT RECEIVED ANY EMAIL OR INFO ON WHAT IS GOING ON. THANKS

Mileage: 69,300

LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2009 DODGE RAM 2500 ISSUES. *SMD THE CONSUMER STATED THE LEFT OUTER TIE ROD BROKE. *JB

THE VEHICAL WAS BEING REAPIRED AT A DEALER AND IT HAS BEEN IN 3 TIMES TO 3 DIFFENT DEALERS TO FIX A CHECK GAUGE LIGHT AND THEY HAVE NOT BEEN ABLE TO REAPIR IT. I ALSO BOGUHT IN FOR THE TIE ROD RECALL INSPECTION AND WAS TOLD THE VEHICAL DID NOT HAVE A DEFECTIVE PART. I DONT BELIVE THEM SINCE THEY HAVE NOT BEEN A HONEST DEALER. THE TRUCK IS PART OF THE MAIN RECALL BUT I WAS TOLD THOUGH DODGE THAT ITS NOT BEING COVERED BECAUSE THEY FIXED THE TRUCK WHICH I DONT BELIEVE HAPPENED. I DONT FEEL SAFE DRIVING THE TRUCK WITH ALL THE ISSUES WITH DODGE. I ALSO JUST HAD THE TURBO REPLACED AND NOW IM GETTING DESIEL FUMES COMING INTO THE TRUCK. DODGE IS NOT WILLING AND WILL NOT WORK WITH ME TO GET THESE ISSUES RESLOVED.

Mileage: 92,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING AND VIBRATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 09/18/15*LJ THE CONSUMER STATED WHEN HE HIT A POT HOLE OR DIP IN THE ROAD, THE STEERING WHEEL WOULD SHAKE VIOLENTLY, ALONG WITH THE ENTIRE TRUCK. THE CONSUMER STATED HE HAD NO CONTROL OVER THE VEHICLE. UPDATED 09/22/15*JB....UPDATED 10-27-15 *BF THE CONSUMER STATED HE REPLACED THE BALL JOINTS, SHOCKS AND STEERING DAMPENER. IT REMEDIED THE PROBLEM SOME, BUT HE COULD STILL FEEL A LIGHT SHIMMY IN THE STEERING WHEEL WHICH PROGRESSED FOR SEVERAL MONTHS. THE CONSUMER WANTED TO PARTICIPATE IN THE BUY BACK PROGRAM. UPDATED 01/05/16. *JB THE CONSUMER STATED THE MANUFACTURER WOULD NOT BUY THE VEHICLE BACK AT THE KELLY BLUE BOOK VALUE. *JS *CN

Mileage: 165,000

TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 2500. WHILE DRIVING THE VEHICLE APPROXIMATELY 65 MPH ON ROUGH ROAD CONDITIONS, IT SHOOK VIOLENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,200.

Mileage: 33,200

TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN

Mileage: 82,096

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE WHILE DRIVING THE VEHICLE AT ANY SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE CONTACTS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) AND WOULD NEED TO BE SERVICED. THE VEHICLE WAS SERVICED FOR ALL OUTSTANDING RECALLS. HOWEVER, THE FAILURE PERSISTED. EVERY TIME THE FAILURE OCCURRED, THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER FOR A TIE ROD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD BALL STUD FRACTURED. THE VEHICLE COULD NOT BE DRIVEN AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

I RECEIVED A NOTICE OF SAFETY RECALL IN NOVEMBER OR DECEMBER 2013 AND WAS INFORMED I NEEDED TO CALL THE DEALERSHIP BEGINNING JANUARY 6, 2014. IT IS NOW NOVEMBER 5, 2014 AND I AM JUST NOW HAVING THE REPAIR DONE. AS A RESULT OF THIS EXTREME DELAY I WAS UNABLE TO USE MY TRUCK TO TOW MY BOAT OUT OF STORAGE AND THUS INCURRED A $750.00 CHARGE. I CONTACTED THE DEALERSHIP NUMEROUS TIMES OVER THE PAST YEAR AND WAS INFORMED EACH TIME THEY WOULD CALL ME FOR AN APPOINTMENT WHICH NEVER HAPPENED. I HAD ONE APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT OF REPLACEMENT PARTS. I AM DUE REIMBURSEMENT OF THE STORAGE CHARGE OF $750.00 BECAUSE I WAS UNABLE TO TOW MY BOAT OUT OF STORAGE. I CAN SEND THE RECEIPT FOR THE STORAGE CHARGE AND THE WORK ORDER WHEN THE TIE ROD WAS REPLACED FOR DOCUMENTATION OF THIS OUTLANDISH SITUATION. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A "SAFETY RECALL" CONCERNING THE LEFT FRONT TIE ROD (BALL JOINT) MID DECEMBER 2013. AS OF DATE 09/26/2014 AND APPROXIMATELY 10,000 MILES LATER THE RECALL HAS NOT BEEN DONE. THE DEALER CLAIMS THERE ARE NO PARTS AVAILABLE.........8 MONTHS????? "SAFETY RECALL"?????? "STEERING COULD FAIL"?????? NO AVAILABLE PARTS??????? COME ON. *TR

Mileage: 39,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICES. *SMD THE CONSUMER CONTACTED TWO DEALERS, AND THEY BOTH INFORMED HIM, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE MAKING A TURN AT 10 MPH, THE STEERING BECAME WOBBLY AND THE CONTACT HEARD AN ABNORMAL SQUEAKING NOISE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ THE CONSUMER STATED THAT THE ISSUE HAS BEEN RESOLVED. UPDATED 3/9/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED NUMEROUS TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE TECHNICIAN VERIFIED THAT THE VEHICLE NEEDED THE REPLACEMENT AND WAS PUT ON THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/14*LJ THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 10/30/14

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNABLE TO SCHEDULE SERVICE AT DEALERSHIP TO COMPLETE TIE ROD RECALL NOTICE, DUE TO LACK OF PARTS. *SMD

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS VEHICLE RECEIVED A RECALL ALERT 12/20/2013. THIS VEHICLE HAS BEEN ON THE LIST AT THE DEALERSHIP SINCE FEB. 2014 TO HAVE THE NEEDED REPAIRS. ACCORDING TO THE DEALER, THERE IS A LONG WAITING LIST FOR THE PART AND I HAVEN'T BEEN CALLED AS OF AUGUST 20, 2014. THE DEALERSHIP IS FLOWER MOTORS, MONTROSE, CO. I DON'T UNDERSTAND WHY THE PARTS ARE NOT AVAILABLE TO FIX THIS PROBLEM. I HAVE TO USE THIS TRUCK EVERYDAY AND I'M CONCERNED I MAY BE IN AN ACCIDENT. WHAT ADVICE CAN YOU OFFER? WHEN CAN I EXPECT TO HAVE THIS PROBLEM REPAIRED? *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/2/14*CN THE STEERING LINKAGE WAS REPLACED. UPDATED 11/18/14

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL PARTS WERE ON BACK ORDER.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/15/14*LJ

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THERE WAS NO DATE AVAILABLE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING), BUT THE PARTS WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK INTERMITTENTLY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

CHRYSLER ISSUED A SAFETY RECALL FOR A POSSIBLE LEFT TIE ROD BALL STUD FAILURE. THE RECALL NOTICE SAYS TO CALL FOR AN APPOINTMENT SO THE PARTS CAN BE ORDERED PRIOR TO THE APPOINTMENT. WHEN I ARRIVED FOR MY APPOINTMENT I WAS TOLD THAT CHRYSLER ONLY SENDS THEM ONLY ONE PART PER MONTH, AND THEY HAVE HUNDREDS OF RECALLS. WHEN I ASKED IF IT WAS SAFE TO DRIVE, THEIR ANSWER WAS , IT SHOULD BE. I HAVE NOT HEARD FROM THEM SINCE. THAT WAS 2 MONTHS AGO. I FEEL SOME ACTION NEEDS TO BE TAKEN AGAINST CHRYSLER TO SEE THAT THE PARTS ARE MADE AVAILABLE TO THE DEALERSHIPS. THIS IS FOR RECALL NOTICE # N49 / NHTSA 13V-529. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/18/14*CN THE CONSUMER STATED AFTER ALMOST 10 MONTHS FROM ORIGINAL NOTICE, THE PARTS ARRIVED. HOWEVER, NO APPOINTMENT HAS BEEN MADE. UPDATED 1002/14

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE NOT ABLE TO SPECIFY WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ UPDATED 03/2/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/7/14*CN UPDATED 3/11/15 *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE MADE A LOUD NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER FRONT TIRE WAS DETACHED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TIE ROD WAS REPLACED TWO YEARS AGO. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000(STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

I HAD RECEIVED A RECALL LETTER FROM CHRYSLER (N49 / NHTSA 13V-529) BACK IN JANUARY AND I HAD CONTACTED MY DEALERSHIP (CARL BURGER'S DODGE IN LA MESA, CA 91942) SHORTLY AFTER RECEIVING THE LETTER. I WAS TOLD THAT MY NAME WAS ADDED TO A LIST AND THAT THEY WOULD CONTACT ME AFTER THE PARTS HAD ARRIVED TO REPLACE THE LEFT TIE ROD BALL STUD ON MY TRUCK. IN MAY, I SENT THE DEALERSHIP AN EMAIL REQUESTING AN APPROXIMATION FOR THE RECALL WORK TO BE PERFORMED. I OUTLINED AN UPCOMING TRIP THAT I NEEDED TO DRIVE MY TRUCK ON AND I NEVER GOT A RESPONSE. I CALLED THE DEALERSHIP IN JUNE AND WAS TOLD THAT MY NAME WAS STILL ON THE LIST BUT THAT I AM NUMBER 147 AND THAT CHRYSLER WAS ONLY SHIPPING THEM (1) TIE ROD PER WEEK. I HAVE AN OUT OF STATE TRIP PLANNED FOR THE END OF AUGUST AND I HAVE SERIOUS CONCERNS DUE TO SOME CLUNKING THAT I AM FEELING IN THE STEERING WHEEL THAT THIS TIE ROD COULD POSSIBLY FAIL. LAST WEEK I RECEIVED THE SAME RECALL LETTER FROM CHRYSLER. I AM NOT SURE WHAT MORE I CAN DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/16/14*LJ

Mileage: 64,000

IMPORTANT SAFTEY RECALL N49/NHTSA 13V-529: THE LEFT TIE ROD BALL STUD ON THE TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THE 2500 DODGE RAM WAS PURCHASE TO TOW A 27FOOT RV. THIS IS ITS PRIMARY PURPOSE. SINCE I RECEIVED THE RECALL NOTICE (JAN 2014), I'VE CONTACTED FOLSOM DODGE (FOLSOM, CA) EACH MONTH. I AM TOLD THAT THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIRS, AND THAT THERE ARE OVER 100 TRUCKS AHEAD OF MY TRUCK. FOLSOM DODGE WILL CALL ME, BUT I HAVE NOT RECEIVED A CALL BACK FROM THEM. I HAVE CALLED ON THE FOLLOWING DATES: JAN 27, 2014; FEB 21, 2014; MAR 21, 2014; APR 25, 2014; MAY 23, 2014; JUN 20, 2014; AND JUL 7, 2014. I AM CALL EVERY TWO WEEKS. THIS IS NOW "CAMPING" SEASON. THIS REPAIR MUST BE MADE AS SOON AS POSSIBLE. IT'S BEEN OVER 7 MONTHS AND STILL NO PARTS????? REALLY!!!!! EACH TIME WE TAKE THE RV OUT, WE ARE RISKING OUR LIVES UNNECESSARILY. THIS IS UNACCEPTABLE. *JS

RECEIVED FIRST N49 NOTICE AND BROUGHT VEHICLE IN FOR 60K SERVICE AND RECALL REPAIR ON 1-15-14. RECALL REPAIR NOT ABLE TO BE COMPLETED. MULTIPLE CALLS TO DEALER AND 2 MORE N49 RECALL NOTICES RECEIVED AND DEALER STILL NOT ABLE TO REPAIR TRUCK. LATEST NOTICE RECEIVED 6-28-14. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL N49 / NHTSA 13V-529 I HAVE BEEN WAITING TO GET THE RECALL WORK DONE ON MY 2009 DODGE RAM 2500 SINCE DECEMBER 1 2013. MY LOCAL DODGE DEALER, (DON K DODGE CHRYSLER AND JEEP IN WHITEFISH MONTANA) SAID THEY PUT ME ON A LIST OF CUSTOMERS FOR THE SAME RECALL. I HAVE STOPPED IN ONCE A MONTH (6 TIMES) SINCE I WAS PUT ON THE LIST. DURING MY LAST VISIT, I WAS TOLD BY THE SERVICE MANAGER THAT THERE WERE 137 PEOPLE IN LINE AHEAD OF ME. THE SERVICE MANAGER ALSO INFORMED ME THAT DODGE IS ONLY ALLOWING THEM PARTS TO DO ONE RECALL REPAIR EVERY TWO WEEKS. FROM MY CALCULATIONS, THAT PUTS MY WIFE, THREE KIDS AND I 5.25 YEARS OF AT RISK DRIVING BEFORE MY TRUCK WILL BE ABLE TO HAVE THE DEFECTIVE PARTS REPLACED. I WOULD LIKE MY TRUCK TO BE REPAIRED AS SOON AS POSSIBLE, AS I CANNOT AFFORD TO BUY ANOTHER ONE. 7 MONTHS OF WAITING TO FIND OUT IT WILL BE 5 MORE YEARS IS NOT REASONABLE AT ALL. I SINCERELY HOPE TO GET THIS ISSUE RESOLVED IN THE NEAR FUTURE. THANKS FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING), HOWEVER THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mileage: 85,848

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER WAS ONLY SENDING ONE REPAIR KIT AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THEY WERE ONLY RECEIVING 2 REPAIR KITS A MONTH AND HAD A WAITING LIST OF OVER 200. THE MANUFACTURER NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 10/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/1/14. UPDATED 3/9/15 *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. UPDATED 10/29/14*LJ UPDATED 4/22/15 *JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED RECALL NOTICE # N49/NHTSA 13V-529. I CONTACTED MY DEALER IN JAN AS INSTRUCTED, AGAIN IN MARCH AND AGAIN IN JUNE OF 2014. I AM STILL WAITING ON MY RECALL WORK TO BE PERFORMED. *TR

TL* THE CONTACT OWNS A 2009 DODGE THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER SAFETY RECALL N49/NHTSA 13V-329. I RECEIVED THIS NOTICE ON JAN 6, 2014. THE STATED PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." I CONTACTED MY DEALER ON JAN 7, 2014 TO SCHEDULE A SERVICE APPOINTMENT TO MAKE THIS REPAIR. I WAS PUT ON AS WAITING LIST DUE TO A LOW SUPPLY OF REPLACEMENT PARTS AVAILABLE FROM CHRYSLER. IT IS NOW MAY 28(5 MONTHS LATER), AND STILL DO NOT KNOW WHEN THIS REPAIR WILL BE MADE. MY QUESTION TO YOU IS, DO YOU HAVE DATA WHICH SOMEHOW ESTABLISHES A LIKELIHOOD OF THIS EVENT HAPPENING? *TR

RECEIVED A RECALL NOTICE FOR LEFT TIE ROD BALL STUD IN JANUARY. I CONTACTED THE DEALERSHIP AND THEY SAID IT WILL BE A COUPLE OF WEEKS FOR THE PART TO COME. IT IS NOW THE END OF MAY AND MY VEHICLE HAS NOT BEEN FIXED. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED AVAILABILITY DATE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS AN EXTENDED WAIT, AS THEY ONLY RECEIVED 1 PART A WEEK. RECALL # 13V529000. *JB

TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 DODGE RAM 2500 . THE CONTACT STATED NHTSA CAMPAIGN RECALL NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 69,810.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000(STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME BECAUSE THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR

Mileage: 10,000

CHRYSLER GROUP LLC SENT US A RECALL ON THIS TRUCK. RECALL NUMBER N49, A LEFT TIE ROD THAT MAY FAIL CAUSING LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I CONTACTED THE LOCAL CHRYSLER CO WHERE WE PURCHASED THE TRUCK ON JANUARY 9 AND WE HAVE NOT BEEN CALLED BACK TO REPLACE THE PART. WE ARE FEARFUL OF DRIVING THIS TRUCK BECAUSE OF THE WARNING. WE HAUL HORSES AND DO NOT WANT TO HAVE TO WORRY ABOUT A CRASH AND HAVE TO DEAL WITH LOSS OF LIFE, LIMB, TRUCK, TRAILER, AND HORSES. WE THINK THAT CHRYSLER SHOULD REPLACE YOUR TRUCK WITH ONE THAT DOES NOT HAVE A RECALLED PART AS THEY HAVE BEEN VERY SLOW IN REPLACING THE PART. IT IS TIME. NOTE MILEAGE IS LOW FOR A 2009 TRUCK BECAUSE OF THAT CONCERN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 11,435

TL* THE CONTACT 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER STATED SHE AND HER HUSBAND HAVE BEEN WAITING SINCE JAN 2014, FOR THE PART TO COME IN. *JB UPDATED 05/07/14. *JB

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER NOVEMBER 2013. THE DEALER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD ALSO BEEN RECALLED AND THEY DID NOT KNOW WHEN THE NEWLY DESIGNED PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER IN DECEMBER NOTIFYING ME THAT PARTS TO REPAIR MY TRUCK WOULD BE AVAILABLE STARTING JANUARY 6, 2014. I CALLED PRIOR TO JANUARY 1ST AND WAS TOLD TO CALL BACK AFTER JANUARY 6TH. I CALLED BACK ON FEBRUARY 10TH AND WAS PLACED ON A WAITING LIST WITH AN ESTIMATED WAIT OF 4 TO 6 WEEKS. I HAVE HEARD NOTHING AS OF TODAY. SO I FOLLOWED UP WITH THE DEALERSHIP AGAIN TODAY AND WAS TOLD THAT THEY HAVE NOT RECEIVED PARTS FROM CHRYSLER YET AND I WASN'T ON THE ADVISORS LIST. I'VE BEEN ADDED AGAIN, BUT WAS TOLD THAT THERE ARE OVER 3,000 TRUCKS IN MY AREA WAITING TO BE SERVICED WITH NO ESTIMATE AS TO WHEN THE PARTS WILL BE AVAILABLE. I WAS ALSO TOLD PREVIOUSLY THAT CHRYSLER SENT PARTS TO THE DEALERSHIP ON A PRIOR RECALL AT THE RATE OF ONE REPAIR PER WEEK. IF THIS IS REPEATED THIS TIME IT WILL TAKE UP TO 3,000 WEEKS TO BE SERVICED. I'VE ALREADY WAITED OVER 3 MONTHS WHICH SEEMS UNREASONABLE AND HAVE NO ASSURANCE OF BEING TAKEN CARE OF IN THE FORESEEABLE FUTURE. HOW CAN WE EXPEDITE THIS REPAIR? *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIRS COULD NOT BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS PLACED ON A WAITING LIST. *JB

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE MANUFACTURER STOPPED PRODUCING THE REPLACEMENT PARTS BECAUSE THEY WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR COULD TAKE UP TO SIX MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN

CHRYSLER PUT OUT A RECALL "N49" FOR MY TRUCK I TOOK IT TO A DEALER AND THEY SAID THE PARTS ARE DEFECTIVE AND NEED REPLACED THEY HAD TO ORDER THE PARTS 3 WEEKS LATER AND NO PARTS THE DEALER NOW SAYS IT WILL PROBABLY BE ANOTHER 3 MONTHS BEFORE THEY CAN GET THE PARTS I CALLED CHRYSLER AND THE ONLY RESPONSE WAS THAT THEY DON'T HAVE THE ABILITY TO PRODUCE THE PARTS THEY CANNOT TELL ME WHAT WILL HAPPEN IF THE PARTS BREAK AND I CRASH MY TRUCK I NOW HAVE NO IDEA WHAT I SHOULD DO. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE, AS ADVISED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE LIFE-THREATENING BECAUSE HE TRANSPORTED SMALL CHILDREN IN THE VEHICLE. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE REPAIR PART WAS ALSO RECALLED AND DID NOT KNOW WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURE HAD BEEN ALERTED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER HAD TO PLACE THE CONTACT ON A WAITING LIST THAT WOULD EXCEED TWO YEARS BECAUSE THE REPLACEMENT PART WAS CALLED BACK BY THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD TO BE REDESIGNED AND COULD POSSIBLY BECOME AVAILABLE TO THE DEALER WITHIN TWO YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

I RECEIVED AN IMPORTANT SAFETY RECALL N49/NHTSA 13V-529 BACK IN DEC TIME FRAME, I IMMEDIATELY CONTACTED CROWN DODGE IN FAYETTEVILLE, NC. THEY TOLD ME THAT THEY ARE AWARE OF THE SITUATION AND ARE WAITING ON PARTS TO ARRIVE AND TO CALL BACK IN TWO WEEKS. I CALL BACK TWO WEEKS LATER (MID JAN) THEY EXPLAIN THAT THEY HAVE NOT RECEIVED ANY PARTS AND WAS TOLD TO BRING IN MY TRUCK SO THEY CAN ORDER PARTS ASSIGNED TO MY VIN NUMBER WHICH I DID. AFTER WAITING SEVERAL WEEKS I CALLED CROWN DODGE ON 4 MARCH 2014 AND SPOKE WITH FRANK IN THE SERVICE DEPT. HE EXPLAINS TO ME THAT THE PARTS WERE ORDERED LAST WEEK. I DON'T UNDERSTAND HOW IT HAS TAKEN CROWN DODGE OVER 2 MONTHS TO ORDER PARTS FOR THIS RECALL. [XXX] WAS UNABLE TO GIVE A GOOD EXPLANATION WHY IT HAS TAKEN SO LONG TO ORDER PARTS. I EXPLAINED TO HIM THAT MY TRUCK HAS A SEVERE DEATH WOBBLE PROBLEM AND IT IS VERY HAZARDOUS TO DRIVE AND I NEEDED THIS ISSUE FIXED AS SOON AS POSSIBLE. I DON'T EVEN LET MY WIFE DRIVE THE TRUCK BECAUSE I AM AFRAID FOR HER SAFETY BECAUSE OF THIS ISSUE. [XXX] COULD NOT TELL ME WHEN THE PARTS HE SUPPOSEDLY ORDERED WOULD COME IN. I AM TIRED OF WAITING AND HOPE YOU COULD SHED SOME LIGHT ON THIS PROBLEM I AM HAVING WITH CROWN DODGE OF FAYETTEVILLE. THANK YOU HELPING ME IN THIS MATTER.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT THAT IT WAS UNACCEPTABLE FOR HIM TO STILL BE WAITING WHEN THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 6, 2014. THE MANUFACTURE WAS ALERTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED HE HAD NOT YET EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 04/22/14 MA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 37 ON A WAITING LIST FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ THE CONSUMER STATED THE PARTS HADN'T BECOME AVAILABLE IN A TIMELY MANNER. THE VEHICLE STARTED TO SHOW FAILURE SYMPTOMS OF THE PROBLEMS IN ACCORDANCE WITH THE RECALL. UPDATED 04/11/2014*JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD TAKE TWO MONTHS FOR THEM TO RECEIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE RECALL KIT EVERY SEVEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 FOR ABOVE TRUCK IN 12/13. I TOOK TRUCK TO NAPLETON DODGE LAKE PARK,FL. TEL. # 561-622-0101 AND WAS TOLD THE PARTS HAD TO BE ORDERED. SINCE THEN I HAD NUMEROUS CONTACTS WITH THE DEALER'S PARTS DEPARTMENT. THE PARTS CLERKS TOLD ME CHRYSLER IS LIMITING THE NUMBER OF REPAIR PARTS NEEDED TO CLEAR THE RECALL. THEY FIRST SAID THE DEALER COULD ONLY ORDER 2 A WEEK. ON 2/19/14 THE PARTS CLERK SAID CHRYSLER HAS REDUCED THE NUMBER TO ONE EVERY SEVEN DAY, AND THAT I WAS 50TH ON THE LIST AND THEY COULDN'T EVEN ORDER MY PARTS FOR 350 DAYS. THEY WERE SORRY BUT THERE WAS NOTHING THEY COULD DO SINCE CHRYSLER WAS LIMITING THE ORDERING. THE DEALER HAS BEEN POLITE BUT THEY BLAME THE PROBLEM ON CHRYSLER NOT HAVING THE PARTS. I AM CONCERNED SINCE I DO NOT WANT TO DRIVE FOR A YEAR WITH UNSAFE SUSPENSION ESPECIALLY SINCE I FREQUENTLY TOW HEAVY LOADS. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE REMEDY PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS INFORMED BY THE DEALER THAT THE PART HAD FAILED THEIR INSPECTION. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) LAST YEAR AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT IT HAD SURPASSED REASONABLE TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THEIR CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 05/30/2014*JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALERS STATED THAT THEY WERE RECEIVING TWO PARTS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE OWNS A 2009 DODGE RAM 2500 4X4. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND WAS NOT AVAILABLE TO GIVE THE CONTACT A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF

HAVE A SAFETY RECALL N49/NHTSA 13V-529 CALLED DEALER AND TOLD THAT CHRYSLER ONLY SENDING 1 PART PER WEEK. I AM #89 ON THE LIST. THAT'S A YEAR & A HALF OUT. VERY DANGEROUS. DO I HAVE TO PARK MY TRUCK FOR THAT LONG? *TR

RECALL N49. I GOT A NOTICE FROM DODGE THAT MY CALL IS ON RECALL FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING. I MADE AN APPOINTMENT TO GET IT FIX AND WAS TOLD I HAVE TO WAIT 36 WEEK BEFORE THE PART ARE HERE. THIS IS UNACCEPTABLE BECAUSE THE CAR COULD CRASH. MY DEALER IS AIRPARK DODGE IN SCOTTSDALE ARIZONA 480 556 7400. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY AUTHORIZED TO ORDER ONE TIE ROD PER WEEK AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST THAT COULD POSSIBLY EXCEED ONE YEAR BEFORE THEY WOULD BE ABLE TO SERVICE THE VEHICLE. THE CONTACT BELIEVED THAT THE RECALL REPAIR FAR SURPASSED WHAT WOULD BE CONSIDERED A REASONABLE TIME FOR REPAIR.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE N49/NHTSA 13V-529 REGARDING THE LEFT TIE ROD BALL. CALLED MY DEALER (RED BLUFF DODGE) IN LATE DECEMBER AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. CALLED AGAIN ON 1/14/14 AND WAS TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT DODGE WOULD ONLY SEND THEM ONE REPLACEMENT PART PER WEEK. I AM NOW ON A SIX (6) MONTH WAITING LIST TO GET THIS PROBLEM FIXED. *TR

Mileage: 64,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 ( STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

WAS AT HOME, BACKING OUT OF DRIVE WAY,, THE DRIVER SIDE TIE ROD FELL OFF! COULD NOT GET A TOW TRUCK INSIDE MY DRIVE TO TAKE TO THE DEALERSHIP TO GET FIXED. SO I GOT A BUDDY TO HELP ME REMOVE THE OLD TIE ROD END AND REPLACE IT WITH A MOOG TIE ROD END. HAD IT REALIGNED. MY COMPLAINT IS DODGE WON'T REIMBURSE ME FOR THE PARTS AND LABOR. DODGE SUPPOSEDLY CHECKED THIS OUT 3-27-12 AT BILL HODGES DODGE IN VINITA, OK. THEY DID A MEASUREMENT AND DECIDED IT WAS OK. WELL NOT SO!, IT BROKE IN MY DRIVE WAY BACKING STRAIGHT BACK. WHAT IF I HAD BEEN DRIVING DOWN THE TURNPIKE 75 MPH? IF IT NEEDS CHECKED ON A RECALL IT NEEDS TO BE REPLACED!!!! *TR

Mileage: 96,167

BACKING UP HORSE TRAILER AND TIE ROD END BROKE COMPLETELY OFF DRIVER SIDE. VEHICLE WAS INSPECTED ON 3/12/12 PER RECALL BUT NOTHING WAS DONE. ITS A SHAME DEALERS ARE SENDING YOU OFF WITH STEERING COMPONENTS THAT ARE NOT SAFE. *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING AT ANY SPEED AND WHILE HAULING A TRAILER. THE CONTACT LOST CONTROL OF THE STEERING WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 71,000.

Mileage: 30,000

WAS DRIVING ON INTERSTATE 64 DOING 70 MPH HIT SMALL BUMP IN ROAD AFTER A BRIDGE TRUCK STARTED SHAKING REALLY BAD HAD TO SLOW DOWN AN PULL OFF ON SIDE OF ROAD TO MAKE IT QUIT SHAKING JUST ABOUT GOT RUN OVER BIG RIG WAS RIGHT BEHIND ME SEEMS LIKE THIS HAPPENS TO ALOT OF DODGE TRUCKS WOULD LIKE TO SEE RECALL BEFORE SOMEONE GETS KILLED MAYBE I SHOULD JUST GET RID OF THE TRUCK NOT REAL HAPPY CONSUMER. *TR

Mileage: 32,423

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. AFTER THE REPAIRS, THE CONTACT WAS REVERSING FROM A PARKING SPACE WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL POP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FACING IN THE OPPOSITE DIRECTION OF THE PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIE ROD ASSEMBLY HAD FAILED. THE VEHICLE WAS SERVICED FOR THE SECOND TIME PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE VEHICLE INITIALLY BEING REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 38,791 AND THE CURRENT MILEAGE WAS 39,100.

Mileage: 38,791

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIE ROD DID NOT NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP FOR A PAINT JOB, WHO NOTIFIED HIM THAT THE TIE ROD BROKE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO REIMBURSE THE CONTACT FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

HI, I TOOK MY TRUCK TO SEARS TO HAVE THE TIRES ROTATED AND THE STEERING CHECKED BECAUSE I HAD STARTED TO FEEL CROW HOPPING WHEN MAKING SLOW TURNS. WHEN THEY REMOVED THE FRONT TIRES THEY CHECKED TO FIND WHAT WAS CREATING THE CROW HOPPING AS I HAD REQUESTED. THEY FOUND THAT THE CV JOINT ON THE DRIVERS SIDE WAS NOT WORKING AS IT SHOULD, AND UPON REMOVING IT THEY ALSO FOUND THAT THE BALL JOINTS WERE BAD. AT THIS POINT I HAD SEARS DO THE WORK BECAUSE OF SAFETY CONCERNS. THEY REPAIRED THE PROBLEM AND SO FAR THE CROW HOPPING SEEMS TO HAVE GONE AWAY.I NOW UNDERSTAND THAT THERE HAS BEEN A NHTSA CAMPAIGN ID#11V350000 . I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW ,BUT HAVE NEVER GOTTEN A RECALL NOTICE ON THIS PROBLEM. I HAVE CONTACTED DODGE AND TALKED TO CUSTOMER SERVICE ABOUT RE-IMBURSMENT AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE PARTS REPLACED WHERE NOT MOPAR AND POSSIBLY BECAUSE THE WORK WAS NOT DONE AT DODGE. I THINK THIS IS NOT RIGHT BECAUSE I DID NOT GET A NOTICE AND I WAS NOT TAKING THE TRUCK UNTIL IT WAS SAFE TO DO SO. *TR

Mileage: 42,402

HI, I TOOK MY TRUCK TO SEARS TO HAVE THE TIRES ROTATED AND THE STEERING CHECKED BECAUSE I HAD STARTED TO FEEL CROW HOPPING WHEN MAKING SLOW TURNS. WHEN THEY REMOVED THE FRONT TIRES THEY CHECKED TO FIND WHAT WAS CREATING THE CROW HOPPING AS I HAD REQUESTED. THEY FOUND THAT THE CV JOINT ON THE DRIVERS SIDE WAS NOT WORKING AS IT SHOULD, AND UPON REMOVING IT THEY ALSO FOUND THAT THE BALL JOINTS WERE BAD. AT THIS POINT I HAD SEARS DO THE WORK BECAUSE OF SAFETY CONCERNS. THEY REPAIRED THE PROBLEM AND SO FAR THE CROW HOPPING SEEMS TO HAVE GONE AWAY.I NOW UNDERSTAND THAT THERE HAS BEEN A NHTSA CAMPAIGN ID#11V350000 . I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW ,BUT HAVE NEVER GOTTEN A RECALL NOTICE ON THIS PROBLEM. I HAVE CONTACTED DODGE AND TALKED TO CUSTOMER SERVICE ABOUT RE-IMBURSMENT AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE PARTS REPLACED WHERE NOT MOPAR AND POSSIBLY BECAUSE THE WORK WAS NOT DONE AT DODGE. I THINK THIS IS NOT RIGHT BECAUSE I DID NOT GET A NOTICE AND I WAS NOT TAKING THE TRUCK UNTIL IT WAS SAFE TO DO SO. *TR

Mileage: 42,402

2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO RECALL L16. CONCERNING FRACTURE ON THE LEFT TIE ROD END *TGW THE CONSUMER STATED THE SERVICE DEPT INFORMED HIM, IN ORDER TO CHECK FOR A FRACTURE, IT WOULD NEED TO BE DONE WITH AN ULTRASONIC DETECTOR AND A TRANSDUCER OR SOME TYPE OF DYE. THE CONSUMER STATED IN HIS OPINION, THE RECALL HAS NOT BEEN RESOLVED. *JB

DRIVERS SIDE (SHORT) TIE ROD END FRACTURED WHILE PLOWING 1" SNOW IN PARKING LOT. GOING STRAIGHT FORWARD, HEARD A CLUNK, THEN LOST CONTROL OF VEHICLE AND STOPPED WITH PLOW IN SNOW PILE. IN HINDSIGHT, THIS IS A VERY SCARY FAILURE AND IT IS DIFFICULT TO IMAGINE A BETTER OUTCOME. DEALER FIXED AS A WARRANTY CLAIM AND CLAIMS THAT THE TRUCK IS NOT PART OF YOUR INVESTIGATION/RECALL FOR A VERY SIMILAR FAILURE, MAKING ME WONDER IF THERE IS A BROADER PROBLEM HERE. I TRIED TO GET THE BROKEN PART, BUT THE DEALER WOULD NOT PROVIDE IT. NO INJURIES OR DAMAGE, BUT EXTREMELY INCONVENIENT REPAIR THAT COST ME TIME, MONEY AND EFFORT TO HAND SHOVEL. PLUS MY WIFE'S TIME OFF WORK. BEST WISHES, HOPE THIS HELPS MAKE A SAFER VEHICLE. *TR

Mileage: 28,562

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND ENGINE WAS TURNED OFF, HE HEARD A LOUD NOISE COMING FROM THE FRONT END ON THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. IN ADDITION, A FRONT END ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,613.

Mileage: 59,613

THE COMPLAINT HAS TO DO WITH THE COMPLETE FAILURE OF THE DRIVER SIDE TIE ROD ASSEMBLY. THE STUD COMPLETELY SHEARED FROM THE END OF THE TIE ROD ASSEMBLY. THE DRIVER SIDE TIE-ROD FAILURE OCCURRED ON THE MORNING OF APRIL 26,2011. THIS FAILURE HAPPENED WITH ALMOST NO WARNING. THE STEERING BECAME LOOSE FOR A SECOND OR TWO AND THEN THE FRONT OF THE TRUCK SHOOK VIOLENTLY FOR JUST AN INSTANT AND THEN THE TIE-ROD FAILURE OCCURRED WITH TOTAL LOSS OF STEERING RESULTING IN BOTH FRONT WHEELS POINTING INWARD TO THEIR FULL EXTENT. AT THIS POINT I WAS TRAVELING BETWEEN 20-25 MPH. THE TRUCK THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND STOPPED AT THE CURB. I WOULD ALSO LIKE TO POINT OUT THAT NOTHING WAS STRUCK BY MY VEHICLE TO CAUSE THIS FAILURE. *TR

Mileage: 41,543

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4 SWB. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE REMEDY WAS APPLIED BUT DID NOT CORRECT THE FAILURE AS THE FAILURE RECURRED WITHIN SIX MONTHS. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO OFFERED TO FILE A COMPLAINT AND STATED THEY WOULD BE CALLING HIM BACK WITH ADDITIONAL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 15,000 AND THE CURRENT MILEAGE WAS 25,490.

Mileage: 15,000

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BOLT STUD ON THE TIE ROD FRACTURED CAUSING A LOSS OF STEERING CAPABILITIES. THE VEHICLE WAS TOWED TO THE DEALER WHO VERIFIED THAT THE BOLT JOINT HAD FRACTURED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,068 AND CURRENT MILEAGE WAS 22,468.

Mileage: 22,068

DRIVERS SIDE TIE ROD END BROKE AT JOINT. I WAS BACKING OUT OF A PARKING SPOT AND STARTED TO TURN THE WHEEL AND IT BROKE. I WAS TOWED UNDER WARRANTY AND THE PART WAS REPLACED, BUT THEY DID NOT COVER IT UNDER WARRANTY BECAUSE OF MY LARGER TIRES. I AM A MEMBER OF MANY INTERNET FORUMS AND THIS IS HAPPENING TO TOO MANY TRUCKS. STOCK OR MODIFIED TRUCKS IT DOES NOT MATTER THERE IS A PROBLEM WITH THE PART ITSELF OR THE GEOMETRY OF THE STEERING. THIS IS DANGEROUS AND SOMEBODY IS GOING TO GET SEVERELY HURT OR KILLED IF THIS IS NOT ADDRESSED SOON! *TR

Mileage: 35,000

WE OWN 3 2006 TO 2009 DODGE RAM PICKUPS WITH THE CUMMINS DIESEL MOTORS. ALL THREE OF THEM HAVE HAD TIE-ROD ENDS EITHER BREAK OR FALL OFF WHILE DRIVING. IT IS A MIRACLE THAT ALL OF THE INSTANCES OCCURRED AT LOW SPEEDS. WHEN THEY BREAK YOU LOSE COMPLETE CONTROL OVER THE STEERING. I AM NERVOUS TO CONTINUE DRIVING THESE VEHICLES. THE PARTS DEPARTMENT AT THE LOCAL DODGE DEALER SAID THEY ARE HAVING THE SAME ISSUE WITH SEVERAL OTHER VEHICLES OF THIS SAME MAKE AND MODEL. *TR

Mileage: 50,500

I JUST PURCHASED A 2009 DODGE RAM POWER WAGON 2500. I'VE BEEN DRIVING IT FOR ABOUT 10-14 DAYS NOW. (THIS IS MY 7TH RAM!) I IMMEDIATELY NOTICED A DIFFERENT FEEL IN THE STEERING WHEEL. WHEN DRIVING STRAIGHT IN THE "12 O'CLOCK" POSITION, THE STEERING WHEEL FEELS AS THOUGH IT NOT EVEN CONNECTED TO THE WHEELS! THERE'S NO FEELING OF TENSION ON THE STEERING WHEEL, FEELING AS IF THE TRUCK IS DRIVING ON ITS OWN. THEN, WHEN HITTING A BUMP, THE WHEELS WANT TO JUMP IN ONE DIRECTION, CAUSING YOU TO HAVE TO COUNTER STEER TO REGAIN TENSION ON THE STEERING WHEEL TO ENABLE YOU TO CONTROL THE WHEELS, AND SOMETIMES NEARLY CAUSING YOU TO LOOSE CONTROL! FOR A TRUCK OF THIS CALIBER (AND PRICE!), THE STEERING SHOULD FEEL DEFINITE AND CONSTANT. MY DEALERSHIP PERFORMED SERVICE (MARCH 12, 2009) TO THE TIE RODS DUE TO A RECENT RECALL. DIDN'T SEEM TO MAKE A DIFFERENCE AT ALL. THERE HAS TO BE ANOTHER ISSUE OR PROBLEM GOING ON HERE. *TR

Mileage: 200