2001 DODGE RAM 3500 Structure Problems

31 complaints about Structure

31
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints (31)

Jan 26, 2017

PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN

Mileage: 90,000

Aug 21, 2015

THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?

Mileage: 72,000

Dec 28, 2014

I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD. *TR

Jun 19, 2014

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000

Mileage: 87,000

Nov 8, 2013

2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR

Mileage: 151,000

Aug 29, 2012

APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED. *TR

Mileage: 60,000

May 21, 2012

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.

Mileage: 99,000

May 11, 2012

THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR

Mileage: 151,046

May 7, 2012

PIECES OF DASH FELL DOWN UNDER DASH AND CAUSED THE AIR BAG TO TRIGGER. PUT IN A NEW PASSENGER AIR BAG AND DASH AND 4 YEARS LATTER ALL CRACKED UP AND A PIECE HAS CAUSED A COOLANT LEAK IN HEATER CORE UNDER THE DASH. THIS IS A MAJOR PROBLEM. I HAVE A FRIEND THAT THE DASH PIECES CUT WIRES AND SET IT ON FIRE. *TR

Mileage: 136,000

Nov 15, 2011

THE ENTIRE DASH PANEL STARTED FALLING APART IN 2006 ON MY 2001 DODGE RAM. PARTS STARTED FALLING DOWN INSIDE THE INSTRUMENT PANEL AND THE DASH ASSEMBLY AROUND THE PASSENGER AIRBAG IS FALLING IN. *TR

Mileage: 100,000

Sep 4, 2011

THE DASH IS FALLING APART. IT HAS LARGE CRACKS IN IT AND PIECES FALLING OUT.

Mileage: 40,100

Nov 10, 2010

DASH CRACKING. *TR

Mileage: 60,000

Aug 30, 2010

DASHBOARD CRACKING AROUND AIRBAG AND HAS SHARP SPLINTERS AND HOLES CAUSING ELECTRICAL PROBLEMS. *TR

Mileage: 101,000

Jul 18, 2010

DASH BOARD CRACKED UP AND BROKE IN TO SHARP PIECES VERY DANGEROUS COULD CUT OR STAB A PERSON. " A KNOWN PROBLEM". *TR

Mileage: 50,000

Jun 4, 2010

2001 DODGE 3500 PICKUP, BOUGHT USED 2 YEARS AGO WITH ONE SMALL CRACK IN THE DASH COVER. NOW THE COVER HAS DISINTEGRATED OVER THE STEERING WHEEL LEAVING A LARGE HOLE IN THE COVER. THERE HAS BEEN NO ACCIDENT YET BUT THERE IS THE POTENTIAL IF LEFT AS IT IS FOR DAMAGE TO WIRING/COMPONENTS BEHIND THE DASH THAT WERE NOT MEANT TO BE EXPOSED. AN INTERNET SEARCH REVEALS MANY OTHERS WITH THE SAME COMPLAINT. *TR

Mileage: 95,670

Mar 4, 2010

2001 DODGE RAM 3500 DASH CRACKING AROUND PASSENGER AIRBAG. SEEMS TO BE A WIDESPREAD PROBLEM WITH DODGES. *TR

Mileage: 41,000

Feb 9, 2010

I HAVE A 2001 DODGE 3500 LARAMIE SLT. THE DASH IS BROKE ALL TO PIECES. I HAVE RESEARCHED AND THIS IS A PROBLEM WITH ALOT OF DODGE VEHICLES IN CERTAIN YEARS. I AM A 49 YEAR OLD BLIND IN ONE EYE MALE. I HAVE TO WEAR GLASSES AS PIECES OF THE DASH BREAKS OFF AND FLIES IN THE AIR IN MY TRUCK. I WOULD LIKE TO KEEP MY OTHER EYE IN WORKING ORDER AS I AM DISABLED AND CAN NOT AFFORD TO FIX THE DASH OR PURCHASE ANOTHER VEHICLE. IT CAUSES MY WINDOWS TO FOG AND I CAN NOT GET THEM UNFOGGED AS TO DRIVE IN THE COLD. I CAN NOT SEE OUT THE WINDOWS AT NIGHT ESPECIALLY WITH ON COMING HEAD LIGHTS. THIS IS A SAFETY HAZARD TO ME AS WELL AS OTHER DRIVERS. THIS IS A MATTER THAT YOU SHOULD REALLY ADDRESS. IT IS TIME THAT YOU MAKE A STAND FOR THE MILLIONS OF PEOPLE WHO HAVE THIS PROBLEM AND MAKE DODGE STAND BEHIND THEIR PRODUCT. YOU SAY YOU WILL NOT DO A RECALL BECAUSE IT IS NOT A SAFETY HAZARD WELL I AM HERE TO TELL YOU TO TAKE ANOTHER LOOK AT THIS SITUATION. THANK YOU FOR YOUR INPUT AND HELP WITH THIS MATTER NOT ONLY FOR MYSELF BUT, THE REST OF AMERICA THAT LIVES WITH THIS PROBLEM. LOOK AROUND AND READ THE MILLIONS OF COMPLAINTS WHERE THIS IS CONCERNED. *TR

Jan 26, 2010

THE DASHBOARD CRACKS AND FALLS APART LEAVING SHARP AREAS THAT CAN CUT OPEN SOMEONE'S FOREHEAD IN A CRASH. *TR

Mileage: 243,000

Jul 23, 2009

I HAVE A 2001 3500 DODGE RAM TRUCK, ABOUT A MONTH AGO I TOOK MY TRUCK IN TO THE FRONT ALIGNED AND THEY FOUND THAT THE FRAME WHERE THE STEERING BOX IS THE FRAME HAS CRACKED IN IT ON BOTH SIDE OF THE FRAME, CAUSING THE STEERING BOX TO HAVE PLAY IT. THEY SAID THEY COULD NOT REALIGNED THE FRONT END, THAT THE FRAME NEEDS TO BE WELDED AND IT WAS GOING TO COST ME 2,500.00 . SO I PARK THE TRUCK BECAUSE IT IS UNSAFE TO DRIVE. THE OTHER DAY I WENT TO MOVE THE TRUCK AND THE STEERING BOX FELL OFF THE FRAME, AND THE CRACK IN THE FRAME ON THE TRUCK GOT BIGGER. I HAVE TO STRAP THE STEERING BOX TO THE FRAME TO GET IT MOVED WE I CALLED DODGE ABOUT IF THERE WAS ANY RECALLS ON THE FRAME THEY SAID NO, THEY ASK ME HOW MANY MILES WERE ON THE TRUCK AND I SAID WHAT DOES THAT HAVE ANY THING DO WITH IT. AT THIS POINT THE TRUCK IS UNSAFE TO DRIVE AND I 'M STILL PAYING THE LOAD ON IT. I NEED SOME HELP ON WHAT TO DO AT THIS POINT. I FEEL DODGE SHOULD REPAIR IT, SINCE ON THE NEWER TRUCK THEY REINFORCED THE FRAME WHERE THE STEERING BOX IS ON THE FRAME. IF I CONTINUE TO DRIVE THE TRUCK AND THE FRAME CRACKS IN HALF IT WILL CAUSE ME TO CRASH, I'LL LOOSE MY STEERING. I NEED HELP *TR

Mileage: 206,070

Mar 13, 2009

2001 DODGE RAM 3500, DASH BOARD HAS COMPLETELY CRACKED APART WITH LARGE SECTION CRACKED OUT. IT BEGAN WITH A CRACK EXTENDING FROM THE DEFROSTER VENT AND ENCOMPASSED THE WHOLE DASH IN A MATTER OF WEEKS. DODGE HAS REFUSED TO ACKNOWLEDGED THE PROBLEM EVEN THOUGH IT IS WIDE SPREAD. THIS IS A SAFETY ISSUE PARTICULARLY IF AN AIR BAG DEPLOYMENT HAPPENED THE SHARDS FROM THIS DASH ARE LIKE A RAZOR. *TR

Mileage: 130,000

Feb 24, 2009

ENTIRE RIGHT SIDE OF THE DASH HAS CRACKED AND BROKEN AWAY EXPOSING THE AIRBAG AND OTHER WIRING TO SUN LIGHT. I AM CONCERNED THAT THE AIR BAG WILL DETERIOTE OR MALFUNCTION. CAN NOT PLACE ANY THING ON THE DASK, IT FALLS THRU THE DASH AND IS LOST FOREVER.*TR

Mileage: 131,500

Nov 29, 2008

I HAVE AN 2001 DODGE RAM 3500. THE DASH IS BROKEN IN MANY PLACES AND FALLING INTO THE DASH COMPARTMENT. I AM WORRIED THAT THIS MAY CAUSE PROBLEMS WITH WIRING OR AIRBAG COMPONENTS IF NOT FIXED. THERE IS NO REASON DODGE SHOULD NOT HAVE ISSUED A RECALL FOR THIS PROBLEM. IT SEAMS TO BE A VERY COMMON PROBLEMS WITH DODGE TRUCKS. *TR

Mileage: 100,000

Aug 15, 2008

I HAVE A 2001 DODGE 3500 AND A 2002 DODGE 1500 BOTH OF THEM HAVE EXTREMELY BAD CRACKS IN THE DASH. THE 3500'S DASH IS THE WORST OF THE TWO IT IS STARTING TO CAVE IN MY FUEL LEVEL GAUGE AND A/C DOESN'T WORK BECAUSE OF THE PRESSURE ON THE CONNECTORS. IT CONTINUES TO GET WORST AND DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

Mileage: 120,000

Jul 26, 2008

2001 DODGE RAM 3500 DASH FELL APART WHEN I TURNED ON THE DEFROSTER SHARP DEBRI FLEW INTO MY EYE. ALSO SMALL UTS ON FACE AND NECK FROM THE FLYING SHRAPNEL. DODGE SAYS ITS NOT A SAFETY ISSUE. I BEG TO DIFFER. *TR

Jul 6, 2008

DASH ON MY DODGE 3500 CAVED IN AND HAS SEVERAL MORE LARGE CRACKS THAT ARE LIKELY TO FOLLOW SUIT WITH THE SAME FAILURE. DASH PIECES CONTINUE TO FALL IN THE STRUCTURAL PART OF THE DASH AND SEVERAL CRACKS ARE FINDING THEIR WAY TO MY PASS. SIDE AIRBAG. *TR

Mileage: 176,000

Jun 19, 2008

MY DASH BOARD IS IN PIECES I HAVE CALLED DODGE AND WAS TOLD SORRY ABOUT YOUR LUCK AND THEY HAVE NO ONE ELSE WITH THIS PROBLEM HOGWASH ITS SO BRITTLE IF YOU TOUCH IT WILL CRUMBLE NO SATISFACTION HAS BEEN GIVEN AT ALL THIS COULD CAUSE A FIRE I CAN SEE ALL OF THE WIRES ITS VERY SCARY. *TR

Mileage: 101,200

Nov 12, 2007

THE DASHBOARD OF OUR 2001 DODGE RAM 3500 DUMP TRUCK HAS CAVED IN. *TR

Sep 16, 2007

DASH BOARD CRACKING/COLLAPSING, ELECTRICAL PROBLEMS SECONDARY TO DASH PROBLEMS. BROKEN PLASTIC PIECES OF THE DASH ARE NOW PROJECTILES FOR ME AND MY FAMILY IF THERE WAS AN ACCIDENT, OR AIR BAG DEPLOYMENT. *JB

May 9, 2007

THE DASHBOARD OF THE 2001 DODGE RAM 3500 HAD SEVERAL CRACKS THAT HAS BEEN IN THE NEWS LATELY. POSSIBLE HAZARD IF INVOLVED IN AN ACCIDENT. MANY COMPLAINTS BEING LODGED WITH DODGE AND LOCAL MEDIA.*AK

Mileage: 200,000

Sep 3, 2004

DASHBOARD PANEL SPLIT AROUND PASSENGER'S AIR BAG. CONSUMER BELIEVED THIS MIGHT CAUSE AN INADVERTENT AIR BAG DEPLOYMENT. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT WARRANTY EXPIRED, AND THE PART WAS NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK

Mileage: 40,000

Apr 24, 2002

15 PASSENGER VAN WELDS ON FLOORBOARD FILLED UP WITH WATER BECAUSE SEAL WAS OMITTED FROM FACTORY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK