High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
THE AIR BAG LIGHT HAD STAYED ON, FLASHED, AND CHIMED. THE TECHNICIAN AT THE DEALER STATED THAT THE AIR BAGS COULD HAVE DEPLOYED AT ANY TIME, POSSIBLY DUE TO A WIRING PROBLEM. ALSO THE PASSENGER SEAT BELT HAD TIGHTENED ABNORMALLY. TS SCC
THE AIR BAG LIGHT HAD STAYED ON, FLASHED, AND CHIMED. THE TECHNICIAN AT THE DEALER STATED THAT THE AIR BAGS COULD HAVE DEPLOYED AT ANY TIME, POSSIBLY DUE TO A WIRING PROBLEM. ALSO THE PASSENGER SEAT BELT HAD TIGHTENED ABNORMALLY. TS SCC
CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT
CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT
CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT
CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT