High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
THE VEHICLE ROLL BACKWARDS WHEN PARKED ON AN INCLINE. *JB
THE VEHICLE ROLL BACKWARDS WHEN PARKED ON AN INCLINE. *JB
THE STEERING WHEEL HAD FROZEN, THE BRAKES WERE INOPERATIVE AND CAUSED LOSS CONTROL, THERE WAS NOISE COMING FROM THE ENGINE AND OR THE TRANSMISSION COMPARTMENT, ODOR POSSIBLY COMING FROM OIL OR TRANSMISSION FLUID, THE ENGINE WAS ROUGH AND STALLED, THE VALVE SPRING HAD BROKE, AND THE CONVERTER PUMP HAD FAILED. THE DEALER SAID THAT THE TRANSMISSION FLUID WAS GONE AND NEEDED TO BE FURTHER INVESTIGATED. SCC *JB
THE STEERING WHEEL HAD FROZEN, THE BRAKES WERE INOPERATIVE AND CAUSED LOSS CONTROL, THERE WAS NOISE COMING FROM THE ENGINE AND OR THE TRANSMISSION COMPARTMENT, ODOR POSSIBLY COMING FROM OIL OR TRANSMISSION FLUID, THE ENGINE WAS ROUGH AND STALLED, THE VALVE SPRING HAD BROKE, AND THE CONVERTER PUMP HAD FAILED. THE DEALER SAID THAT THE TRANSMISSION FLUID WAS GONE AND NEEDED TO BE FURTHER INVESTIGATED. SCC *JB