2004 DODGE RAM 3500 Steering Problems

STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

Mileage: 124,000

PURCHASED USED 2004 DODGE 3500 AND WHILE DRIVING HOMEDOING 60 MPH I EXPERIENCED SUCH A VIOLENT SHACKING OF THE FRONT END I NEARLY LOSS CONTROL OF MY TRUCK AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. MY WIFE AND I COULD HAVE BEEN KILLED. I LATER LEARNED THAT THIS TRUCK SUFFERS FROM DEATH WOBBLE WHICH DODGE IS AWARE OF. AS A RETIRED POLICE OFFICER WITH 30 YEARS I WOULD HAVE TOWED THIS TRUCK AS UNSAFE UNTIL PROPER REPAIRS WERE MADE BASED ON THE VIOLENT SHAKING AND LOSS OF STEERING CONTROL THE DRIVER EXPERIENCES. VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED.

Mileage: 180,000

I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS

Mileage: 300,000

MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK

Mileage: 225,000

"TAMARA RECALL". DRIVING DOWN ROAD HIT A SLIGHT BUMP GOT THE DEATH WOBBLE AND HAD TO SLOW DOWN TO 30MPH OR LOWER TO GET IT BACK UNDER CONTROL ON THE FREEWAY. HAVE HAD THE FRONT END REBUILT 3 TIMES BY PROFESSIONALS AND NOW DOING IT AGAIN OR STILL.

Mileage: 115,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), 13V528000 (STEERING) AND INDICATED THAT THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIRS FOR AN EXTENDED PERIOD OF TIME WHICH WAS UNREASONABLE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SHIPPED TO THE DEALER. THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING), 14V770000 (AIR BAGS), AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 2/10/16 *JS UPDATED 4/13/18*JB CONSUMER STATED HE HAD THREE RE-CALL NOTICES ON THIS VEHICLE, SO FAR AFTER MANY ATTEMPTS TO HAVE THE REPAIR WORK DONE, I KEEP GETTING THE SAME ANSWER- NO PARTS AVAILABLE. ALSO, VEHICLE LEAKS AND DOOR WON'T OPEN AND MORE UPDATED 10/11/18*JB

WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.

Mileage: 53,809

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V258000 (STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE HAD A VIBRATION AND "DEATH WOBBLE" ON MY TRUCK SINCE I PURCHASED IT. IT HAS BEEN TO TWO DIFFERENT CHRYSLER DEALERS FOR A TOTAL OF 5 OR 6 TIMES WITHOUT RESOLUTION OF THE ISSUE. THE ISSUE IS TWO FOLD, ONE IS WHEN I HIT A LARGE BUMP AT SPEEDS GREATER THAN 45 MPH THE STEERING WHEEL SHAKES VIOLENTLY, AND THE OTHER THIS SPEEDS OVER 60 MPH THERE IS A VIBRATION. I HAVE SPOKEN TO CHRYSLER ABOUT THE ISSUES ABOUT A YEAR OR SO AGO. THEY TRIED TO OFFER BUY BACK BECAUSE THE ISSUE COULD NOT BE RESOLVED, BUT THEN TOLD ME I WAS NOT QUALIFIED BECAUSE I WAS THE SECOND OWNER. I ALSO HAD TO HAVE THE STEERING GEAR BOX REPLACED UNDER WARRANTY, AND THEY REPLACED ALL THE TIE-ROD ENDS ECT. THE ISSUES IS STILL THE SAME WITHOUT RESOLUTION. NOW MY WARRANTY IS UP, AND THE TRUCK STILL HAS THIS POTENTIAL DANGERS ISSUES AND I HAVE NO WHERE TO GO. ANYTIME I HAVE THE TRUCK LOOKED AT NOW IT COST ME A LOT OF MONEY. MY TRUCK HAS RECALL 13V-528 AND 09E-001 WHICH RELATE TO THESE ISSUES. THE TRUCK WAS INSPECTED, BUT THEY DID NOT FIX ANYTHING.

Mileage: 76,591

TRUCK WAS PURCHASED JUNE 2,2009. STARTED HAVING INJECTOR/LIFT PUMP PROBLEMS. SCHEDULED APPT FOR DIAGNOSTIC FOR 6/5/2009. DID NOT FIX THAT PROBLEM AND THE TRUCK WAS STILL IN WARRANTY. PERFORMED RECALL H46 FOR TIE ROD END AND THEN THE PROBLEMS BEGAN. DEMON SHAKE PERIODICALLY AT 50+ MPH . WAS TOLD NOTHING COULD BE DONE ABOUT IT. BROUGHT TRUCK BACK IN FOR INJECTOR/ LIFT PUMP PROBLEM AGAIN, NOW THE TRUCK WAS OUT OF WARRANTY AND SURPRISINGLY NEEDED THOUSANDS OF DOLLARS IN REPAIR. WE HAD TO FOOT THE BILL. DEMON SHAKE CONTINUES GETTING WORSE TO THIS DAY. HAS BEEN LOOKED AT AGAIN AND WAS TOLD THERE IS NO FIX. FORTUNATELY , NO ONE HAS YET BEEN HURT. YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. TODAY, I SEE A BUY BACK AND MY TRUCK IS NOT ON IT... I HAVE HAD THE SAME PROBLEM SINCE PURCHASE. WHY SHOULD MY SAFETY NOT BE AS IMPORTANT AS A NEWER TRUCK OWNER?

Mileage: 93,819

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HIT A POT HOLE AND THE ENTIRE STEERING SYSTEM BEGAN TO SHAKE VIOLENTLY. COULD NOT CONTROL VEHICLE STEERING WHILE IT WAS SHAKING. *TR

Mileage: 122,345

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE STEERING AND BRAKES SEIZED. AS A RESULT, THE GEAR BOX SPLIT IN HALF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 6/18/15*CN UPDATED 9/25/2017*CN

Mileage: 82,000

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS), 14817000 (AIR BAGS) AND 13V528000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRUCK STARTED TO HAVE SEVERE DRIVABILITY PROBLEMS WITH THE FRONT END. HAD RECEIVED A RECALL NOTICE FOR BOTH THE STEERING LINKAGE AND LEFT BALL JOINT. TOOK INTO DEALER WHO PERFORMED THE PHYSICAL INSPECTION. WAS TOLD THAT OUR VEHICLE WAS NOT PART OF THE RECALL DUE TO CONFIGURATION BUT THE WHOLE FRONT END NEED TO BE REPLACED AND ALL PARTS NEEDED WHERE EXACTLY THE PARTS UNDER THE RECALL IF OUR TRUCK HAD THE CONFIGURATION COVERED BY THE RECALL. WE WERE FACED WITH PAYING FOR THE REPAIRS BASE ON SOME TECHNICALITY THAT SOMEHOW OUR CONFIGURATION EXCLUDED US FROM THE SAFETY HAZARD WHICH CAUSED THE RECALL. WE DO NOT FEEL IT IS A COINCIDENCE THAT THE REPAIR NEEDED WERE EXACTLY THE NOW THAT WERE UNDER THE RECALL BUT OUR TRUCK WAS NOT PART OF THE RECALL. OUR OPINION IS THE RECALL IS TOO NARROW AND THE SAFETY ISSUE IS BROADER THAN HOW IT IS SET UP NOW. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE. *JS

Mileage: 254,000

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRAVELING 55 MPH, TRUCK HIT A SMALL BUMP . TRUCK STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT, COULD NOT CONTROL IT. STARTED TO PULL OFF ROAD WHEN HIT A WALL DUE TO STEERING. NO WAY TO CONTROL THIS TRUCK. HAS BEEN MAINTAINED FORM DODGE ALWAYS. STAY AWAY FROM THESE TRUCKS. VERY DANGEROUS. *TR

Mileage: 100,000

I BOUGHT THIS 2004 DODGE 3500 RAM TRUCK USED IN MAY 2011. I WAS DRIVING MY 2004 DODGE 3500 RAM TRUCK IN TOWN WHEN THE LEFT TIE ROD STUD BROKE. I WAS STOPPED AT A STOP SIGN 1/2 BLOCK FROM MY HOME AND AS I STARTED OUT AND TURNED RIGHT THE TIE ROD STUD BROKE. THIS OCCURRED NOVEMBER 11, 2012. I HAD MY VEHICLE TOWED TO MY HOME USING MY AAA WRECKER SERVICE. THERE IS NO CHRYSLER-DODGE DEALERSHIP IN THE TOWN WHERE I LIVE, SO I WENT TO THE LOCAL AUTO PARTS STORE TO GET THE NEW LEFT TIE ROD. THE PARTS STORE DID NOT HAVE A TIE ROD FOR MY VEHICLE AND THE COUNTER PERSON CALLED THE PARTS DEPARTMENT AT LITHIA CHRYSLER DODGE IN BILLINGS, MT AND ORDERED A NEW LEFT TIE ROD, (MOPAR PART NO.68038054AD). I RECEIVED THE LEFT TIE ROD ON NOVEMBER 12, 2012 FOR WHICH I PAID $131.07 FOR WHICH I HAVE THE RECEIPT. I INSTALLED THE NEW MOPAR TIE ROD AND SET THE TOE-IN. I STILL HAVE THE BROKEN LEFT TIE ROD. ON JAN 15, 2014, I RECEIVED THE N62 RECALL NOTICE FOR THE LEFT TIE ROD STUD MAY FRACTURE AND THE RECALL NOTICE ALSO STATED MY VEHICLE NEEDED H46 DONE. I COULD FIND NO HISTORY OF THE LEFT TIE ROD BEING REPLACED, PRIOR TO THE NEW ONE I PUT ON MYSELF, SO I ASSUME THE TIE ROD WAS ORIGINAL FROM THE FACTORY. I DID FILE A CLAIM WITH CHRYSLER (CASE #24530878), BUT THEY DENIED THE CLAIM BECAUSE I COULD NOT PROVE THE BROKEN TIE ROD HAD BEEN REPLACED WITH A MOPAR PART. MY CONCERN IS WHY THE TIE ROD BROKE AND IF THAT MEANS THE FACTORY TIE RODS ARE DEFECTIVE. I HAD RECALLS L16/H46/N62 COMPLETED ON FEBRUARY 26, 2014. THE DEALERSHIP REPLACED ALL THE STEERING LINKAGE AND THE LEFT TIE ROD ASSEMBLY. *TR

Mileage: 151,849

BILLION DODGE IN BOZEMAN, MT REPLACED THREE COMPONENTS (STEERING, DAMPER AND ARM) ON JANUARY 2, 2014. LAST WEEK I RECEIVED A RECALL NOTICE FOR THE REPLACEMENT PARTS FROM DODGE. THIS MORNING, THE SERVICE DEPARTMENT AT BILLION DODGE INSPECTED THE REPLACEMENT PARTS AND DECIDED A REPLACEMENT IS NECESSARY. HOWEVER, I WAS INFORMED THAT THE REPLACEMENT PART(S) WILL NOT BE AVAILABLE UNTIL JULY OF 2015. I CONTACTED CHRYSLER AND WAS INFORMED THAT THE REPLACEMENT PART(S) ARE NOT AVAILABLE. (1) THE DEALER INSTALLED THE DEFECTIVE PART(S) AFTER A RECALL HAD BEEN ISSUED. THIS IS NOT ACCEPTABLE. (2) WE MAY BE ABLE TO HAVE THE PART(S) REPLACED WITH PART(S) FROM ANOTHER MANUFACTURER, BUT MUST PAY FOR THE PARTS AND LABOR OURSELVES. THIS IS NOT ACCEPTABLE. *TR

Mileage: 96,660

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE DEALER AND THE MANUFACTURER WERE CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR.

THIS HAS HAPPENED BEFORE BACK IN 2010 AND I PUT AN EXTRA STABILIZER ON THE FRONT AND UPPER AND LOWER BALL JOINTS AND A FEW MORE PIECES ALL MADE BY MOOG BUT THE FRONT END STILL SHAKES ALMOST UNCONTROLLABLE AND I HAVE TO SLOW DOWN REAL FAST BEFORE I CAUSE AN ACCIDENT I'M AFRAID IT'S GOING TO MAKE ME WRECK

Mileage: 86,000

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500 HD. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN POWER STEERING FLUID BEGAN LEAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,698 AND THE CURRENT MILEAGE WAS 83,806.

Mileage: 83,698

IN DECEMBER 2009 I WAS INVOLVED IN AN ACCIDENT IN MY 2004 3500 DODGE RAM WHILE ON MY WAY TO WORK. IT WAS HIT IN THE DRIVER'S SIDE FRONT TIRE WHICH CAUSED FRONT SUSPENSION DAMAGE. THE TRUCK WAS NOT DRIVABLE. I CALLED AAA AND HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP AND THAT'S WHERE I HAD THE REPAIRS DONE. THE DAMAGE WAS QUITE EXTENSIVE AND MOST (IF NOT ALL) OF THE FRONT STEERING COMPONENTS WERE REPLACED. THE TRUCK ONLY HAD 63,285 MILES ON IT AT THE TIME. ON MONDAY, MAY 30TH 2011(MEMORIAL DAY) MY WIFE WAS BACKING MY TRUCK INTO THE DRIVEWAY WHEN THE LEFT OUTER TIE ROD BROKE AND LEFT THE TRUCK BLOCKING THE STREET. I WAS ABLE TO MOVE THE TRUCK INTO MY DRIVEWAY BY JACKING IT UP AND STRAIGHTENING THE TIRE AND CONTINUING TO DO SO EVERY FEW FEET UNTIL IT WAS CLEAR OF THE ROAD. IF THIS WOULD HAVE HAPPENED LESS THAN 24 HRS EARLIER IT WOULD HAVE BROKE WHILE I WAS TOWING A FRIENDS CHEVY VAN DOWN I-75 AT 70 MPH! I HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP BECAUSE I KNEW THAT THEY HAD REPLACED THAT TIE ROD LESS THAN 3000 MILES AGO FROM THE ACCIDENT CLAIM. THEY TOLD ME THE PART WAS OUT OF WARRANTY TO CALL CHRYSLER DIRECTLY. THEY ALSO TOLD ME THAT THEY COULDN'T SELL ME THE PART BECAUSE CHRYSLER'S POLICY ON THIS WAS THEY HAD TO SELL ME THE ENTIRE FRONT STEERING COMPONENT PACKAGE AND IT WOULD COST ME OVER $600.00! AFTER A DOZEN OR TWO PHONE CALLS BACK AND FORTH TO MY EMPLOYER (YES I WORK FOR THESE INGRATES!) THEY TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER NOT BEING ABLE TO PURCHASE THE PART I NEEDED FROM THE DEALER AND NOT ABLE TO FIND THE PART AT A LOCAL PARTS STORE I DONE SOME RESEARCH AND FOUND THEY REPLACED THE 2004 STEERING PARTS WITH 2008 COMPONENTS AND THIS WAS SUPPOSED TO BE AN UPGRADE!? I FINALLY FOUND THE PART I NEEDED AND SINCE AAA WOULDN'T TOW IT BACK HOME I HAD TO FIX IT MYSELF IN THEIR PARKING LOT! MY TRUCKS EXTENDED WARRANTY EXPIRED THE WEEK BEFORE THE TIE ROD BROKE AND THEY PRETTY MUCH SAID TOUGH[XXX]! THAT'S HOW NOT TO GET YOUR EMPLOYEES TO' BUY WHAT YOU BUILD"! INFORMATION REDACTED PURSUANT TO THE FREEDOM

Mileage: 65,800

DODGE 2004 3500 PICKUP. 100,000 MILES HAS DEVELOPED "DEATH WOBBLE". FRONT END SHAKES EXTREMELY VIOLENTLY WHEN TRUCK HITS A BUMP ABOVE 65 MPH> HAVE REPLACED BALL JOINTS, TIE ROD ENDS AND STEERING DAMPENER WITH NO SUCCESS. *TR

Mileage: 101,270

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHEN DRIVING OVER A BUMP AT SPEEDS OF 50 MPH AND ABOVE, THE VEHICLE WOULD SHAKE VIOLENTLY AND THE VEHICLE WOULD BECOME VERY DIFFICULT TO STEER. THE CONTACT STATED HE WOULD HAVE TO BRAKE TO A FULL STOP TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED WHENEVER THE CONTACT WAS DRIVING ABOVE 50 MPH OVER A BUMPY ROAD SURFACE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 178,000.

Mileage: 150,000

MY 2004 DODGE 3500 4X4 HAS A FRONT END PROBLEM...IT SHAKES UNCONTROLLABLY WHEN IT HITS A SERIES OF BUMPS IN THE ROAD AT OR ABOVE 45MPH. I HAVE REPLACED THE STEERING STABILIZER AND THE FRONT SHOCKS TO ONLY HAVE IT GET WORSE. IT HAPPENS ENOUGH NOW THAT I DON'T DARE GO ABOVE 60 MPH FOR FEAR OF CRASHING THE TRUCK OR HITTING SOMEBODY ELSE. IT GETS EVEN WORSE WHEN I PULL MY TRAILER. *TR

Mileage: 123,000

RM 3500 4X4 LONG BED QUAD CAB. I HAVE A STOCK TRUCK. TIE ROD ENDS ARE SHOT, STEERING GEAR BOX IS SHOT, BALL JOINTS NEED TO BE REPLACED BUT NOW FALL IN THE "LIMITS" THAT DODGE DECIDED TO EXTEND THE MEASUREMENTS. MY TRUCK IS A 2004 WITH ONLY 106,000 HIGHWAY MILES. MY FRIEND HAS THE SAME TRUCK BUT DUALLY 05 AND HAS 62,000 MILES AND HAS TO REPLACE THE SAME THING OTHER THAN HIS STEERING GEAR BOX FOR NOW. COST FOR ME TO REPAIR WITH LABOR IS $1300.00 HOW CAN PARTS GO OUT THIS QUICK IS BEYOND ME. I HAVE OWNED EVERY TRUCK AND NEVER HAD I NEEDED TO REPLACE THESE KIND OF PARTS WITH LOW MILES. *TR

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS WHEN THE HEATER SYSTEM WAS ACTIVATED; HOWEVER, THE BLOWER FAN FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE STEERING COLUMN WIRING HARNESS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 172,000. UPDATED 01/29/10. *LJ THE BAD CONNECTION AT THE IGNITION SWITCH WAS CAUSING AN ARC AND BURNING THE INSTALLATION AT THE END OF THE WIRE HARNESS . THE PROBLEM WAS CAUSING THE BLOWER FAN TO FAIL INTERMITTENTLY. UPDATED 01/29/10 UPDATED 03/30/10 *BF UPDATED09/28/10

Mileage: 172,000

TURN SIGNAL NOT SHOWING CORRECT DIRECTION OR NOT WORKING AT ALL. WET WEATHER MAY HAVE SOMETHING TO DO WITH IT. TILT STEERING WHEEL USUALLY AFFECTS THE SITUATION. *TR

Mileage: 50,000

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING 20 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE FAILURE OCCURRED ON MAY 9, 2007 AND WITHOUT WARNING. A CHRYSLER CUSTOMER CALL CENTER REPRESENTATIVE RETURNED HIS CALL; HOWEVER, THEY WERE UNABLE TO ASSIST HIM SINCE THE VEHICLE WAS REMOVED FROM THE SCENE OF THE CRASH. THE CONTACT RECEIVED THE PARTS FROM THE DEALER TO REPAIR THE VEHICLE. THE SERVICE MANAGER STATED THAT CHANGES WERE MADE TO THE PARTS NEEDED TO REPAIR THE STEERING FAILURE; HOWEVER, THE ORIGINAL PARTS WERE USED TO PERFORM THE REPAIR. THE VIN WAS CONFIRMED WITH THE OWNER; HOWEVER, IT WAS UNABLE TO BE VERIFIED BY THE SYSTEM. THE CURRENT MILEAGE IS 68,700 AND FAILURE MILEAGE WAS 68,205.

Mileage: 68,205

2005 DODGE RAM 3500 ON A COUPLE OF OCCASIONS POWER STEERING FLUID HAD COME OUT THE CAP OF THE PUMP. POWER STEERING PUMP REPLACED BY JIM DORAN DODGE IN MCMINNVILLE, OR AFTER COMPLETE FAILURE OF POWER ASSIST. ABOUT 6000 MILES AFTER THE REPLACEMENT PUMP WAS INSTALLED, WHILE MAKING A CORNER THE STEERING WHEEL FROZE AND WOULD NOT TURN-UPON HITTING THE BRAKES THE BRAKE PEDAL WAS SOLID AND WOULD NOT MOVE OR APPLY ANY BRAKING ACTION. AFTER A COUPLE OF SECONDS IT WENT BACK TO NORMAL AND I PROCEEDED INTO A SERVICE STATION CAUTIOUSLY, WHILE TURNING AROUND AT THE STATION THE CONDITION RECURRED FOR A COUPLE MORE SECONDS. UPON RETURNING TO THE DEALERSHIP THEY ASSESSED THE VEHICLE. THEY HAD NO CLUE ABOUT A INTERMITTENT LOSS OF POWER ASSIST AND SYSTEM FREEZE BUT SAID THE POWER STEERING PUMP WAS BAD BUT DENIED WARRANTY TO REPLACE IT. IT HAS SINCE DONE THIS ON A NUMBER OF OCCASIONS BUT WITH NO REGULAR FREQUENCY. UPON TAKING THE VEHICLE TO ANOTHER DODGE DEALERSHIP THEY SAID THEY COULDN'T DO ANYTHING IF IT DIDN'T HAPPEN WHEN THEY TEST DROVE IT.*JB

Mileage: 43,000

DT: CONTACT STATED WHILE DRIVING THE FRONT END SHOOK UNCONTROLLABLY. HE TOOK THE VEHICLE TO A DEALERSHIP TO HAVE THIS PROBLEM REPAIRED. THE SHOCKS HAVE BEEN REPLACED THREE TIMES. ALSO, THE RIGHT SIDE BALL JOINTS AND RACK AND PINION STEERING NEEDED TO BE REPLACED .THE VEHICLE WAS TAKEN TO A DEALERSHIP AGAIN, AND THE CONTACT WAS TOLD THAT THE FRONT COIL SPRINGS BROKE. *AK

Mileage: 119,000

DT: THE RIGHT FRONT PASSENGER'S SIDE TIE ROD END COMPLETELY SEPARATED WHILE DRIVING ABOUT 10 MPH. THIS HAPPENED WITHOUT ANY PRIOR WARNING OR PROBLEMS. THIS WAS THE FIRST INCIDENT. THERE WAS A LOSS OF STEERING. THE CONSUMER WAS ABLE TO AVOID A CRASH DUE TO THE LOW SPEED. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SERVICE REPAIR SHOP WHO OFFERED NO EXPLANATION AS TO WHY THIS COULD HAVE OCCURRED. THE SERVICE DEALER NOTED THERE WAS SOME PLAY WITHIN THE BALL JOINTS. THE CONSUMER CALLED THE DEALER WHO SAID THIS WAS NORMAL. THE TIE ROD END WAS REPLACED WITH NO FURTHER PROBLEMS. *AK

Mileage: 59,500