2008 DODGE RAM 3500 Steering Problems

95 complaints about Steering

95
Complaints
5
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (95)

Jun 25, 2024

.The contact owns a 2008 Dodge Ram 3500. The contact stated that while attempting to reverse in the driveway, the steering wheel made an abnormal cracking sound and became significantly loosened. The contact stated that upon inspecting the vehicle, he noticed that the tie rod had fractured. The contact related the failure to NHTSA Campaign Number: 13V529000 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,020. The VIN was not available.

Mileage: 162,020

Mar 18, 2019

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A DEATH WOBBLE WHILE DRIVING AND THE FRONT END SHOOK VIOLENTLY. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE AND THE STEERING WHEEL COULD NOT BE CONTROLLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE CONTACT REPLACED THE TRACK BAR HIMSELF AND ORDERED A DODGE RAM BOLT; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Mar 7, 2018

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESUMED DRIVING TO HIS RESIDENCE. IN ADDITION, EACH TIME THE VEHICLE DROVE OVER A BUMP, THE FRONT END SHOOK VIOLENTLY AND THE TIRES WOBBLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. *TR

Mileage: 122,000

Nov 16, 2017

THERE IS A TERRIBLE WOBBLE WHEN RUNNING AT SPEED AND HIT A BUMP IN THE ROAD.

Mileage: 50,000

May 4, 2017

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE IN THE FRONT OF THE VEHICLE DUE TO THE STEERING. THE STEERING ASSEMBLY WAS LOOSE AND THE STEERING WHEEL VEERED LEFT AND RIGHT, WHICH PREVENTED THE DRIVER FROM SAFELY DRIVING OVER 40 MPH. THE CONTACT WAS UNCERTAIN IF A DEATH WOBBLE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY FAILED TO PROVIDE A SOLUTION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE CONTINUED. MORE THAN ONE INDEPENDENT MECHANIC PROVIDED DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER COULD REMEDY THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jan 30, 2017

MY 2008 DODGE RAM 3500 HAS DEATH WOBBLE IN WHEN YOU BARELY HIT A BUMP. THE ONLY WAY TO STOP THE SHAKING IS TO BRING THE TRUCK TO A COMPLETE STOP. WE HAVE HAD THE TIE ROD RECALL FIXED. BEFORE THE RECALL THE TRUCK DID NOT HAVE THIS PROBLEM, IT ONLY OCCURRED AFTER THE RECALL WAS FIXED. THE DODGE MECHANIC STATED THAT THE BALL JOINTS NEEDED REPLACED BUT WE GOT A SECOND OPINION AND THEY STATED THERE WAS NOTHING WRONG WITH THE BALL JOINTS ON OUR TRUCK. THIS HAS BEEN GOING ON FOR SOME TIME NOW.

Mileage: 325,000

Dec 6, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 08V641000 (ENGINE AND ENGINE COOLING), 09E001000 (STEERING), 13V528000 (STEERING), 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS. THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Jul 18, 2016

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING 35 MPH, THE TIE ROD FRACTURED. THE CONTACT WAS AN INDEPENDENT MECHANIC AND WAS ABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Mar 25, 2016

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE ATTEMPTING TO DECELERATE AND SWITCH LANES, THE STEERING LINKAGE FRACTURED. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO SLOW DOWN THE VEHICLE. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN A RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 63,658.

Mileage: 63,658

Mar 1, 2016

ITS A SHAM ON THERE BUY BACK THEY USE KELLY BLUE BOOK WHEN NADA IS STANDARD KELLY BLUE BOOK IS ABOUT 65 PERCENT LESS THEN INDUSTRY NORM THEM THE BUY BACK IS PLACED AT ABOUT 75 PERCENT INCREASE FOR SALE EXAMPLE 2008 DODGE 3500.00 CLEAN TRADE IN 10500.00 CLEAN RETAIL 18500.00 LOOKS TO ME SOME ONE MADE A DEAL WITH KELLY BLUE BOOK NADA CLEAN TRADE IN 17000.00 . THE SAME TYPE AND YEAR OF VEHICLE ABOVE SOLD AT AUTO AUCTION . WHICH SELL UNDER BLUE BOOK IN ROUGH CONDITION FOR 11500.00. TELL ME HOW THIS IS NOT A SHAM AND COMES ANYWHERE CLOSE TO WHAT THE COURT ORDERED

Feb 22, 2016

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING AND BRAKING ABILITY SEIZED. THE CONTACT ALSO HEARD A THUMPING NOISE. THE CONTACT STOPPED AND EXITED THE VEHICLE AND NOTICED THAT THE PASSENGER SIDE TIE ROD WAS FRACTURED. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE TIE ROD WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

Dec 4, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V528000 (STEERING) AND WAS NOT ABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER ONLY INDICATED THAT THEY WOULD ORDER THE PARTS FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 30, 2015

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING GEAR BOX WAS REPLACED TWICE BECAUSE IT WAS DEFECTIVE. THE CONTACT STATED THAT IT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/02/16*LJ; UPDATED 04/30/18*JB *JS

Mileage: 160,000

Nov 19, 2015

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL AND TIRE SEPARATED FROM THE VEHICLE WHILE ENTERING A PARKING AREA. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE TIE ROD FRACTURED. THE VEHICLE WAS REPAIRED AND THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 04/04/16*LJ THE CONSUMER STATED THE MANUFACTURER CLAIMED ONLY THE LEFT TIE ROD WAS AN ISSUE. UPDATED 04/06/16.

Mileage: 80,000

Aug 15, 2015

BETWEEN THE SPEEDS OF 50/75 HITTING BUMPS SEPARATION OF ROAD & BRIDGES WILL TRIGGER THE DEATH WOBBLE I BEEN DEALING WITH THIS ISSUE FOR ALMOST 6 YRS I'VE INSTALLED NEW TRACK BAR,INNER & OUTER TIE RODS LAST MONT KEEPING THE TIRES ROTATED & BALANCE ALMOST GOT REAREND BY 18 WHEELER HAD TO SLM ON BRAKES LOCK EM DOWN TO STOP THIS BRUTAL SHAKE VERY IRRITATING DEALING WITH THIS AT SEVERAL TIMES IT WILL SHAKE INTO THE OTHER LANE ALMOST CAUSING WREAKS PLEASE HELP THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

Jul 27, 2015 Crash

WHEN I PULLED OUT OF AN INTERSECTION, REACHED A SPEED OF 25MPH, THE TRUCK JERKED LEFT UNCONTROLLABLY. FINALLY STOPPED WEN I HIT A DITCH, LOOKED, TIE ROD HAD CAME APART.

Jun 25, 2015

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING OVER ROUGH TERRAIN AT APPROXIMATELY 70 MPH, THE STEERING WHEEL FELT LOOSE AND THERE WAS A LOSS OF STEERING IN THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD WAS FAULTY AND THE FRONT END TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 09/10/15*LJ UPDATED 10/27/2017*CN

Mileage: 115,000

Jun 2, 2015

DRIVE DOWN THE FREEWAY AT ABOUT 80 MPH AND HIT A BUMP IN THE ROAD. THE STEERING BEGAN TO SHAKE VERY VIOLENTLY. I HAD TO SLOW THE TRUCK TO ALMOST A COMPLETE STOP BEFORE THE STEERING WOULD STOP SHAKING. THIS COULD HAVE CAUSED A MAJOR ACCIDENT.

Mileage: 163,000

May 7, 2015

WHILE TRAVELING SOUTH ON HIGHWAY 31 IN GALLATIN, TENNESSEE AT APPROXIMATELY 10 MILES PER HOUR, THE RIGHT STEERING ARM BROKE RENDERING MY TRUCK UNCONTROLLABLE. THIS WAS AFTER HAVING RECEIVED TWO RECALL NOTICES ON THE STEERING ARM AND TAKING IT TO THE DEALERSHIP TWICE AND EACH TIME BEING TOLD THAT THOSE ARMS WERE NOT ON THE RECALL.

Mileage: 131,000

Mar 13, 2015

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT TWO AUTHORIZED DEALERS WERE CONTACTED AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 29, 2014 Crash

APPROXIMATELY 3 MONTHS (AND 2637 MILES OF HIGHWAY DRIVING) AFTER HAVING SAFETY RECALL N62 / NHTSA 13V-528 WORK ACCOMPLISHED BY LANDERS MCLARTY DEALERSHIP IN HUNTSVILLE ALABAMA, THE DRAG LINK DISCONNECTED DISCONNECTED FROM THE RIGHT TIE ROD AT APPROXIMATELY 40 MPH. THIS RESULTED IN A COMPLETE LOSS OF STEERING AND CAUSED MY VEHICLE TO CROSS OPPOSING TRAFFIC LANES AND ENTER A DITCH BEFORE I COULD STOP THE VEHICLE. THE RECALL REPAIRS WERE NOT CONDUCTED PER DEALER SERVICE INSTRUCTIONS. LANDERS MCLARTY DODGE SERVICE MANAGER HAD PROVIDED ME AN E-MAIL INDICATING "I HAVE TALKED TO ALL 3 OF THE TECHNICIANS THAT PERFORM THIS RECALL, AND THEY ALL STATED THAT THEY USE AN IMPACT GUN TO ACTUALLY INSTALL THAT NUT, DUE TO THE TEFLON THAT IS ON THE INSIDE OF IT TO KEEP IT FROM BACKING OFF AFTER IT IS INSTALLED. IT IS VERY TOUGH AND IS VERY TIME CONSUMING TO INSTALL WITH HAND TOOLS." THE DEALER SERVICE INSTRUCTION STATE AT STEP #16. CONNECT THE DRAG LINK TO THE RIGHT TIE ROD END (FIGURE 8). TIGHTEN THE NEW DRAG LINK RETAINING NUT TO 96 FT. LBS. (130 NM). THE ASSOCIATED FIGURE 8 CLEARLY INDICATES THE USE OF A TORQUE WRENCH AND IS LABELED AS SUCH. BEING AN ENGINEER AND FAMILIAR WITH LOCK NUTS AND BOLTED JOINT DESIGN, I BELIEVE THE USE OF AN IMPACT GUN FOR INSTALLATION COULD RESULT IN A BROKEN/CRACKED NUT, OR LOSS OF THE TEFLON LOCKING FEATURE DUE TO HEATING OR MECHANICAL ABUSE DURING INSTALLATION. LANDERS MCLARTY SHOULD RE-ACCOMPLISH RECALL WORK FOR ALL VEHICLES THAT USED IMPACT GUN TO ACCOMPLISH THE REPAIR. *TR

Mileage: 108,000

Sep 5, 2014

WE JUST BOUGHT A USED PICKUP THAT HAS AN OPEN RECALL...CHRYSLER N62...ON THE STEERING. AFTER TAKING IT TO THE DODGE DEALER FOR INSPECTION, WE WERE TOLD THE PARTS TO REPAIR THIS RECALL WOULD TAKE ANYWHERE FROM 2-3 YEARS TO GET FROM DODGE. THIS IS NOT ACCEPTABLE, AS WE BOUGHT THIS VEHICLE TO USE, NOT SIT AND WAIT FOR PARTS. THIS IS A SAFETY RECALL, AND I DEMAND THE REPAIRS BE COMPLETED IN A TIMELY MANNER, NOT 2-3 YEARS. I WOULD ACCEPT 2-3 WEEKS. PLEASE LET ME KNOW WHAT MY OPTIONS ARE. THANK YOU *TR

Aug 19, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT HAD BEEN WAITING SINCE JANUARY OF 2014 TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V528000 (STEERING). THE DEALER STATED THAT THEY WERE UNABLE TO OBTAIN THE PARTS FOR THE REPAIR AND THAT THEIR LIFT WAS NOT LARGE ENOUGH TO LIFT THE CONTACT'S VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 12, 2014

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LENGTH OF TIME TO COMPLETE RECALL. *SMD THE CONSUMER WAS PLACED ON A WAITING LIST, BECAUSE THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB THE CONSUMER FOUND A DEALER, TO REPLACE THE TIE ROD. UPDATED 09/25/14

Aug 6, 2014

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL ISSUES. *SMD THE CONSUMER STATED THE DEALER ONLY LOOKED AT THE LEFT TIE ROD, AND STATED THE RIGHT SIDE WAS NOT INCLUDED IN THE RECALL. THE NEXT DAY, THE CONSUMER CALLED CUSTOMER SERVICE, WHERE HE WAS INFORMED THE DEALER SHOULD HAVE REPLACED BOTH TIE RODS. THE DEALER DID NOT AGREE, THAT BOTH SIDES WERE SUPPOSED TO BE REPLACED. WHEN THE CONSUMER CALLED CUSTOMER SERVICE AGAIN, HE WAS INFORMED, THE RIGHT SIDE WAS NOT COVERED. *JB

Jul 29, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 10, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 3, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED FOR ONE YEAR SINCE THERE WAS ONLY ONE PART PER WEEK BEING SENT BY THE MANUFACTURER. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

Jul 2, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 08/11/2014. UPDATED 09/10/2014 *JS

Jul 1, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Jun 30, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 13V529000 (STEERING) HOWEVER, THE PARTS WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 30, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE AND DID NOT GIVE A SPECIFIC DATE AS TO WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 24, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Jun 23, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 17, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS EVERY PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, A REMEDY AVAILABLE SHOULD HAVE BEEN AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 10, 2014

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD BE AT LEAST SIX MONTHS, BEFORE THE VEHICLE WOULD BE FIXED. *JB

Jun 5, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000. THE CONTACT RECEIVED A RECALL LETTER IN DECEMBER OF 2013. THE DEALER INFORMED THE CONTACT THAT HE WAS NUMBER 100 ON THE WAITING LIST. IN ADDITION, THE DEALER INFORMED THAT ONLY ONE PART PER WEEK WAS BEING DELIVERED TO THE DEALERSHIP. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REPAIR WAS NOT BEING PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 9, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DECLINED TO PROVIDE THE CONTACT AN ESTIMATED TIME FOR WHEN THE RECALL REPAIR WOULD BEGIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 2, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 24, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) NUMBER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALERSHIP STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

Apr 17, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 QUAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS UNKNOWN.

Apr 17, 2014

I RECEIVED SAFETY RECALL NUMBER N49 / NHTSA 13V-529 IN JANUARY 2014. I HAVE CONTACTED MY LOCAL DEALER - (WHERE I PURCHASED THE VEHICLE AND WHERE I HAVE WARRANTY AND REGULAR WORK DONE)TOMMY VAUGHN DODGE 4850 EAST INTERSTATE 10 ? COLUMBUS, TX 78934 ON TWO DIFFERENT TIMES IN PERSON. BOTH TIMES I WAS TOLD I WOULD BE PUT ON THEIR "WAITING LIST" BUT THAT THEY ONLY DID ONE RECALL REPAIR PER WEEK DUE TO PART SUPPLY RESTRICTIONS BY THE MANUFACTURER. I SENT E-MAIL REQUESTING TO KNOW WHEN MY REPAIR WOULD BE COMPLETED - THEY FAILED TO ANSWER MY E-MAIL. *TT

Mileage: 95,000

Apr 16, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Apr 1, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JANUARY OF 2013. THE DEALER ADVISED THE CONTACT THAT THEY ONLY RECEIVED THREE RECALL KITS PER WEEK AND THAT THERE WAS A WAITING LIST OF 150 OTHER VEHICLES THAT WERE IN NEED OF THE SAME RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE REPAIR KIT WAS ALSO RECALLED AND THE DEALER WOULD RECEIVE THE NEWLY MANUFACTURED PART WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 28, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. UPDATED 05/28/14 MA UPDATED 06/04/2014 *JS

Mar 24, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN FEBRUARY 2014 AND ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Mar 18, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING AND THE FRONT TIRES BECAME PREMATURELY WORN. THE TIRES WERE REPLACED SEVERAL TIMES AND THE FRONT SUSPENSION WAS ALSO REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) WAS RECEIVED HOWEVER THE PART WAS NOT AVAILABLE FOR REPAIR AND THE VEHICLE WAS EXPERIENCING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 46,000.

Mileage: 38,000

Mar 11, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Feb 28, 2014

I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 IN JANUARY 2014. I CALLED FLOWER MOTOR COMPANY IN MONTROSE CO. I WAS INFORMED BY SERVICE DEPARTMENT THAT PARTS WERE NOT AVAILABLE YET. CALLED BACK ON FEBRUARY 27, 2014 AND WAS TOLD THAT FLOWER MOTORS COULD ORDER 1 PART EVERY 14 DAYS. I WAS PUT ON A WAITING LIST OF OVER 100 PEOPLE. I CALLED CHRYSLER THE SAME DAY AND CONFIRMED THAT THEY ARE LIMITING SMALL DEALERSHIPS TO 1 PART EVERY 14 DAYS AND LARGE DEALERSHIPS TO 1 PART EVERY 7 DAYS. I BELIEVE THIS IS A SAFETY PROBLEM AND CHRYSLER IS NOT DEALING WITH IT IN A RESPONSIBLE MANNER. I FEEL THAT CHRYSLER IS MORE INTERESTED IN NOT SPENDING MONEY THAN THEY ARE IN THE SAFETY OF THEIR CUSTOMERS. I HOPE YOU CAN RECTIFY THIS SAFETY CONCERN. *TR

Mileage: 46,275

Feb 27, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE, AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Feb 27, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS NUMBER 26 ON THE WAITING LIST. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Feb 25, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT WHILE ENTERING A DRIVEWAY AT APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT ATTEMPTED TO REVERSE AND DISCOVERED THAT THE POWER STEERING ASSIST AHD FAILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND ADVISED THAT THE STEERING LINKAGES HAD FAILED AND WOULD NEED REPLACING. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE STEERING LINKAGE FAILURE WAS NOT CAUSED BY THE DEFECT DESCRIBED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

Mileage: 46,000

Feb 24, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/14/14 MA UPDATED 04/18/2014 *JS

Feb 3, 2014

TL* THE CONTACT OWNS A DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 1, 2014

MY WIFE, [XXX], AND I RECENTLY HAD OUR 2008 DODGE RAM 3500 SERVICED AT LITHIA, IN ANCHORAGE, ALASKA, ON MONDAY, 20 JANUARY. WE MADE AN APPOINTMENT AND BROUGHT IN THE VEHICLE PRIMARILY FOR THE RECALL ON THE STEERING. SINCE WE WERE COMING IN TO GET THAT TAKEN CARE OF, WE ALSO DECIDED TO GET THE AGR VALVE CLEANED AND A OIL CHANGE. WE NEVER DID GET THE STEERING RECALL TAKEN CARE OF BECAUSE THE SERVICE PERSON, [XXX], SAID WE DID NOT NEED IT REPLACED AND I SAID I WANTED IT DONE ANYWAY AND THEN EVENTUALLY HE ADMITTED HE DID NOT HAVE THE PARTS. THIS IS UNSATISFACTORY. WHY WOULD YOU NOT HAVE THE PARTS IF THAT IS WHY I MADE THE APPOINTMENT FOR IN THE FIRST PLACE? IN THE END, WE WERE TOLD IT WOULD COST $3000 AND THEN $2300 AND THEN $1500 AND WE ACTUALLY ENDED UP PAYING JUST UNDER $1000 FOR THE AGR VALVE CLEANING AND OIL CHANGE AND NEVER GOT THE RECALL TAKEN CARE OF. AND WHEN I GOT HOME I OPENED MY HOOD AND NOTICED THE CAP WAS HANGING OFF ON MY RADIATOR OVERFLOW. [XXX] SAID HE WOULD ORDER THE RECALL PARTS AND PUT OUR NAME ON IT AND HAVE IT THERE FOR THE FUTURE. AT THIS POINT I DON'T WANT YOUR AGENCY TO EVER TOUCH MY VEHICLE AGAIN BUT I WOULD LIKE TO GET THE STEERING RECALL TAKEN CARE OF. WE ARE VERY UNHAPPY NOW THAT WE HAVE TO GO BACK AND SPEND A DAY OR 2 DEALING WITH THIS AGAIN...IT DOES NOT ENGENDER CONFIDENCE. THOUGHT YOU WOULD LIKE TO KNOW THIS DEALER FAILED TO REMEDY THIS DEFECT AND THAT IS WHY I'M COMPLAINING...WE DID NOT GET OUR STEERING RECALL TAKEN CARE OF EVEN THOUGH THAT IS WHAT WE SCHEDULED AN APPOINTMENT FOR AND WE FEEL WE WERE LIED TO JUST SO WE WOULD BRING IN OUR VEHICLE AND SO THEY COULD COME UP WITH OTHER REASONS TO WORK ON THE VEHICLE AND GET MONEY OUT OF US. WE HAVE NOT RECEIVED A CALL AS OF TODAY, 1 FEB, THAT THE RECALL STEERING PARTS HAVE COME IN YET. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 67,000

Jan 23, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALERSHIP ADVISED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT HAD TO BE PLACED ON A SIX MONTH WAITING LIST.

Jan 23, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS ARE AVAILABLE. THE MANUFACTURE STATED THAT ONLY 3 REPAIR KITS WERE BEING PROVIDED PER WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Jan 21, 2014

WHILE DRIVING DOWN THE ROAD WHETHER IT IS ON THE HIGHWAY RUNNING 65-75 OR ON A SIDE ROAD RUNNING 45-60 IF YOU HIT A BUMP, COME OFF A BRIDGE, OR DRIVE OVER ANYTHING THAT IS NOT SMOOTH ROAD THE VEHICLE WILL GO INTO AN UNCONTROLLABLE WOBBLE/SHAKE. IN ORDER TO REGAIN CONTROL OF THE TRUCK YOU HAVE TO SLOW DOWN SLOWLY AND STEADILY AND PRAY YOU DON'T START CHANGING LANES BECAUSE WHEN SHE STARTS SHAKING IT'S DRIVING ITSELF! I KNOW I'M NOT THE ONLY PERSON THAT EXPERIENCES THIS. THE NHTSA NEEDS TO PUT SOME HEAT ON DODGE ABOUT THIS BECAUSE IT'S GOING TO GET SOMEONE HURT! *TR

Mileage: 80,000

Jan 10, 2014 Crash

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A PARKED VEHICLE. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC DIAGNOSED THAT THE STEERING GEAR BALL JOINT NEEDED TO BE REPLACED, AND ALSO AN ALIGNMENT AND THE FRAME HAD TO BE STRAIGHTENED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Jan 8, 2014

TL* THE CONTACT OWNS A 2008 DODGE 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Jan 6, 2014

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT IT WOULD BE 25 WEEKS BEFORE THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 2/11/14*CN

Dec 19, 2013

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 1/7/14*CN

Mar 6, 2013

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE WORN FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIE ROD BALL STUD HAD FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000.*TR

Mileage: 30,000

Jan 11, 2013

VEHICLE HAS A DEATH WOBBLE, DEALERSHIPS KEEP REPLACING STEERING DAMPER, THREE TIMES SINCE 2009, IT COMES ON UNEXPECTEDLY, THE PROBLEM IS IN THE FRONT END, JUST TURNED 40,000 MILES, I WILL NOT ALLOW ANYONE TO DRIVE THIS TRUCK, IT IS AN ACCIDENT WAITING TO HAPPEN, DODGE DEALERSHIPS WILL NOT RESOLVE THE ISSUE CORRECTLY. THUS WHY IT HAS ONLY 40K ON IT. I DO NOT WANT TO EVEN DRIVE IT OVER 45 MPH. IT HAS THE PROBLEM AGAIN, I WOULD LIKE TO TRADE IT IN, BUT DO NOT WANT TO GIVE SOMEONE THIS HEADACHE. I WILL NOT EVEN DRIVE WITH MY CHILDREN IN THIS TRUCK. ALSO HAVE HAD EGR VALVE ISSUES. PLEASE FORCE DODGE TO DO SOMETHING BEFORE SOMEONE THAT DOES NOT KNOW HOW TO HANDLE VEHICLES LIKE THIS GET BEHIND THE WHEELS AND KILLS A FAMILY. THANK YOU. *TR

Mileage: 2,500

Sep 28, 2012

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT HAD TO DECELERATE IN ORDER TO REGAIN CONTROL. THE CONTACT MOVED THE VEHICLE OVER AND LOOKED UNDER THE VEHICLE WHERE SHE NOTICED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM WAS FRACTURED. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT BOTH CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE NEEDED TO PAY FOR THE REPAIR AND THEY WOULD REFUND HER THE MONEY FOR THE PARTS BUT NOT THE LABOR COSTS. THE FAILURE MILEAGE WAS 58,000. UPDATED 10/26/12 *CN THE CONSUMER STATED THAT AFTER THE FAILURE RECURRED. THE DEALER FOUND THAT THE STEERING STABILIZER HAD FAILED AND REPLACED IT AT NO CHARGE. THE VEHICLE WAS REPAIRED. UPDATED 11/13/2012 *JS

Mileage: 58,000

Sep 11, 2012

DRIVING 40 MPH OVER A BRIDGE, THE FRONT END OF THE VEHICLE BECAME COMPLETELY UNCONTROLLABLE. THE FRONT WHEELS WERE VIOLENTLY SHAKING AND THE STEERING WHEEL COULD NOT BE CONTROLLED DUE TO THE ABRUPT AND VIOLENT STEERING SHAKING AND VIBRATION. IT FELT LIKE THE FRONT WHEELS WERE GOING TO BREAK OFF THE TRUCK. I HAD TO JAM ON THE BRAKES AND COME TO A COMPLETE STOP IN TRAFFIC. *TR

Mileage: 109,000

Aug 15, 2012

PULLING OUT FROM CARPORT TURNED SHARP TO THE LEFT HERD A LOUD POP. GOT OUT THE TRUCK TO SEE TIE ROD SNAPPED AT THE BALL JOINT. *TR

Mileage: 72,000

May 27, 2012

DEATH WOBBLE! I HIT A POT HOLE OR ROUGH BUMP IN THE ROAD AND THE SUSPENSION SHAKES SO VIOLENTLY THAT I COULD HARDLY HOLD ON TO THE STEERING WHEEL. ALL THE ITEMS ON THE CONSOLE WENT ON TO THE FLOOR, CLEARED THE DASH AND CENTER CONSOLE. THIS WAS THE FIRST OF 5 TIMES I HAVE HAD THIS HAPPEN. 3 TIMES WHEN COMING OFF A BRIDGE DECK. ALL TIMES THE TRUCK IS AT APPROXIMATELY 65MPH. THE ONLY WAY TO STOP THE VIOLENT SHAKING IS TO BRAKE AND BRING THE VEHICLE TO A NEAR STOP. THE PROBLEM WITH THIS IS ITS ALWAYS HAPPENED ON THE FREEWAY WHERE THERE ARE OTHER VEHICLES ALL AROUND. VERY DANGEROUS AND SCARES THE LIFE OUT OF ME. I HAVE REPLACED STEERING CONTROL LINK WITH TIE ROD ENDS. STABILIZER BAR, ADDED AFTER MARKET STEERING BOX STABILIZER AND DONE TWO ALIGNMENTS. ALL PARTS ARE LIKE NEW THERE IS ONLY 55000 MILES ON THE TRUCK. THERE IS DEFINITELY A DESIGN FLAW WITH THE SUSPENSION! I HAVE OWNED 4 OTHER TRUCKS. 2 WITH SOLID AXLES IN THE FRONT AND NEVER HAD THIS PROBLEM. *TR

Mileage: 42,000

May 7, 2012 Fire

OWNER OF 2008 DODGE 3500 DUALLY WAS DRIVING DOWN ROAD WHEN FUSE BOX CAUGHT FIRE. WINDSHIELD WIPERS STARTED CONTINUOUSLY SQUIRTING AND SMOKE CAME OUT FROM UNDERNEATH HOOD. GOING 75MPH WITH HORSETRAILER IN TOW, VEHICLE WITHOUT WARNING, SHUT OFF LEAVING OWNER WITHOUT POWER, LIGHTS, STEERING OR BRAKES WHILE WINDSHIELD WIPERS STILL SQUIRTING CONTINUOUSLY AND WIPER BLADES NOT WORKING. IF THIS HAPPENED 1 HOUR LATER OWNER WOULD BE DEAD AS NEXT PART OF ROAD HAS EXTREME DOWNGRADE WITH CURVES. VEHICLE WAS TOWED TO NEAREST DODGE DEALER WHERE FUSE BOX WAS REPLACED AT OWNERS EXPENSE. TOOK VEHICLE HOME 6 HOURS LATER NEW FUSE BOX FUSE BLOWN AND WIRES STARTING TO MELT AGAIN. TOOK VEHICLE INTO LOCAL DODGE DEALER AND TRADED IN FOR DIFFERENT TRUCK. WHEN DODGE/CHRYSLER ENGINEER FLEW IN TO EXAMINE OLD FUSE BOX THE BOX WAS BURNT TO A CRISP. BOTH LOCAL DODGE DEALER AND DODGE/CHRYSLER ENGINEER WERE TOLD VEHICLE IN QUESTION IS UNSAFE AND WILL KILL SOMEONE. OWNER WAS TOLD TRUCK WILL BE SOLD AT AUCTION "AS IS" AND SENT OUT OF THE LOCAL AREA. OWNER STILL HAS OLD FUSE BOX FOR EVIDENCE. *TR

Mileage: 140,000

Feb 7, 2012

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEED OF 20 MPH, THE TIE ROD BOLT SHEERED OFF WITHOUT ANY WARNING AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS THEN HAVING TROUBLE WITH THE STEERING AND WAS ABLE TO PULL OVER. THE CONTACT PURCHASED PARTS FROM THE DEALER AND REPAIRED THE VEHICLE HIMSELF. THE DEALER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,300 AND THE CURRENT MILEAGE WAS 66,600.

Mileage: 66,300

Jan 16, 2012

WAS DRIVING HOME GOING AROUND A LEFT CURVE WHEN THE PASSENGER SIDE TIE ROD BROKE AT THE STUD. HAD TO GET VEHICLE TOWED TO DODGE DEALER WHERE I WAS INFORMED IT WAS MY FAULT THE TIE ROD BROKE ON THE TRUCK DUE TO MY VEHICLE UPKEEP(3 YR OLD TIE RODS DON'T JUST BREAK) I TOLD THEM FINE FIX MY TIE ROD AND ANYTHING ELSE THEY FIND. I PICKUP MY TRUCK FROM DODGE HOUSE AND BREAKDOWN AGAIN ON MY WAY HOME WHEN THE TRUCK CATAPULTED ON THE BROKEN FRONT STEERING ASSEMBLY IT CAUSED THE LOWER SEAL IN MY GEARBOX TO GO OUT AND POUR POWER STEERING FLUID OUT WHERE THE PITMAN ARM ATTACHES TO THE GEARBOX. SO OPPOSED TO LETTING THE DODGE DEALERSHIP IN PALESTINE TX WORK ON MY VEHICLE AGAIN I FIXED IT MY SELF.. NOW AT 80,000 MILES WHEN I HIT A LITTLE PATCH OF BUMPS OR CROSS A BRIDGE MY TRUCK STARTS TO SHAKE VIOLENTLY I SWEAR THIS TRUCK IS GOING TO BE THE DEATH OF ME. *TR

Mileage: 65,000

Dec 17, 2011

VEHICLE WAS PURCHASED IN NOVEMBER 2010, AND THE SO CALL "DEATH WOBBLE" WAS NOT NOTICED UNTIL APRIL 2011. I HAD TAKEN THE VEHICLE INTO THE DEALERSHIP WHERE PURCHASED, THEY FOUND NOTHING WRONG WITH THE FRONT END, YET ROTATED THE TIRES, RE-ALIGNED THE FRONT END AND REPLACED A CONTROL ARM. THE CHEVY DEALERSHIP WHERE THE VEHICLE WAS PURCHASED ALSO CONTACTED A DODGE DEALER WHO DENIED ANY PROBLEMS WITH THE FRONT END OF THESE VEHICLE. THE VEHICLE IS DRIVEN LITTLE, AND SEVERAL TIMES THIS MONTH (DECEMBER 2011) WHILE DRIVING ON A MAJOR HIGHWAY, WHILE APPROACHING A BRIDGE DOING 65 TO 70 MPH., OR WHERE THE PAVEMENT IS ROUGH THE VEHICLE STARTED THIS "DEATH WOBBLE", ALMOST TO THE POINT THERE IS NO CONTROL. THE DRIVER CAN NOT GAIN FULL CONTROL OF VEHICLE UNTIL THE SPEED IS REDUCED. I DID NOTICE ON THE NET THAT CHRYSLER DID ISSUE A SERVICE LETTER TO THEIR DEALERS THAT A PROBLEM MAY EXIST, YET NOTHING WAS MENTIONED TO THE CHEVY DEALERSHIP WHEN THEY CONTACTED CHRYSLER. THIS VEHICLE WAS PURCHASED TO TOW A TEN-THOUSAND POUND RV, AND YET, I HAVE NOT EXPERIENCED A WOBBLE WHILE PULLING THAT UNIT, I'M SURE IT IS JUST A MATTER OF TIME. CHRYSLER NEEDS TO STEP UP, COME UP WITH A SOLUTION, RECALL AND FIX THESE VEHICLES. CUSTOMERS DESERVE BETTER THAN WHAT CHRYSLER IS DOING, AFTER ALL THE CUSTOMERS PAYS THOUSANDS OF DOLLARS FOR THEIR PRODUCT. THERE IS A SERIOUS SAFETY ISSUE HERE THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 47,000

Dec 9, 2011

RIGHT OUTER STEERING TIE ROD END FELL APART! TRUCK VEERED SHARPLY TO THE LEFT, HOWEVER, I WAS NOT MEETING ANY ONCOMING TRAFFIC AT THE TIME AND WAS ABLE TO GET THE TRUCK TO THE LEFT SIDE DITCH WITHOUT HITTING ANYONE OR ANYTHING. THE TRUCK HAD JUST BEEN SERVICE AND FRONT SUSPENSION CHECKED. THE TRUCK DID NOT GIVE ANY TYPE OF EARLY WARNING ( NO VIBRATION, SHIMMY, OR ROAD WALK). *TR

Mileage: 97,000

Nov 30, 2011

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIE ROD FRACTURED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE FAILURE MILEAGE WAS 21,834.

Mileage: 21,834

Nov 21, 2011

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE DEALER MADE AN ATTEMPT TO REPAIR THE FAILURE BUT THE DEFECT WAS NOT REPAIRED. THE MANUFACTURER MADE THE CONTACT AWARE OF THE NHTSA CAMPAIGN ID NUMBER: 10E013000 (STEERING:GEAR BOX:SHAFT PITMAN) RECALL, BUT THE VIN WAS NOT ASSOCIATED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

Mileage: 65,000

Nov 1, 2011

DODGE DEATH WOBBLE, HAS HAPPENED SINCE THE ORIGINAL DATE ALSO. DEALER HAS HAD IN AND "FIXED" 3 TIMES. IT IS CURRENTLY BACK AT THE DEALERS SERVICE NOW. *TR

Mileage: 87,900

Sep 15, 2011

WHEN GREASING THE FRONT TIE ROD ENDS THE RIGHT TIE ROD END DOES NOT ALLOW GREASE TO GET INTO THE FITTING. CALLED THE LOCAL DODGE DEALERSHIP, ZIMMERMAN MOTORS IN SUNBURY, PA, WHO SAID THAT I NEED TO BRING THE VEHICLE IN FOR AN INSPECTION OF THE PROBLEM AND THAT I WOULD HAVE TO PAY FOR THE INSPECTION. THEY ALSO TOLD ME THAT IF THAT TIE ROD HAD TO BE REPLACED THEY DO NOT JUST REPLACE THAT PARTICULAR PART, IT NOW IS PART OF A $500 REPAIR KIT. THIS PRICING DOES NOT INCLUDE THE INSTALLATION OF THE COMPONENTS. SO I THEN CALLED DODGE 1-866-726-4636 AND CREATED CASE 21303145. THE SERVICE SPECIALIST CONFIRMED THAT I WOULD HAVE TO PAY FOR THE INSPECTION AND THEY MIGHT HELP ME OUT WITH THE PRICING OF THE PART. THE TRUCK HAS NOT GONE IN FOR THE INSPECTION. I NOW HAVE SEVERAL ISSUES WITH DODGE. 1. THERE IS A RECALL FOR THE LEFT TIE ROD ON CERTAIN DODGE RAM TRUCKS. SINCE MY TRUCK IS NOT PART OF THAT RECALL IT IS MY RESPONSIBILITY TO HAVE THIS REPAIRED, BUT DODGE KNOWS THAT THEY HAVE A PROBLEM WITH THIS TIE ROD ASSEMBLY SINCE THEY HAVE A $500 REPAIR KIT. 2. MY OPINION IS THAT EVENTUALLY THIS PART WILL FAIL IF GREASE DOES NOT GET INTO THE FITTING. 3. I SHOULD NOT HAVE TO PAY FOR THE INSPECTION SINCE DODGE KNOWS THAT THEY HAVE ISSUES WITH THE STEERING COMPONENTS. *KB

Mileage: 74,890

Sep 15, 2011

WHEN GREASING THE FRONT TIE ROD ENDS THE RIGHT TIE ROD END DOES NOT ALLOW GREASE TO GET INTO THE FITTING. CALLED THE LOCAL DODGE DEALERSHIP, ZIMMERMAN MOTORS IN SUNBURY, PA, WHO SAID THAT I NEED TO BRING THE VEHICLE IN FOR AN INSPECTION OF THE PROBLEM AND THAT I WOULD HAVE TO PAY FOR THE INSPECTION. THEY ALSO TOLD ME THAT IF THAT TIE ROD HAD TO BE REPLACED THEY DO NOT JUST REPLACE THAT PARTICULAR PART, IT NOW IS PART OF A $500 REPAIR KIT. THIS PRICING DOES NOT INCLUDE THE INSTALLATION OF THE COMPONENTS. SO I THEN CALLED DODGE 1-866-726-4636 AND CREATED CASE 21303145. THE SERVICE SPECIALIST CONFIRMED THAT I WOULD HAVE TO PAY FOR THE INSPECTION AND THEY MIGHT HELP ME OUT WITH THE PRICING OF THE PART. THE TRUCK HAS NOT GONE IN FOR THE INSPECTION. I NOW HAVE SEVERAL ISSUES WITH DODGE. 1. THERE IS A RECALL FOR THE LEFT TIE ROD ON CERTAIN DODGE RAM TRUCKS. SINCE MY TRUCK IS NOT PART OF THAT RECALL IT IS MY RESPONSIBILITY TO HAVE THIS REPAIRED, BUT DODGE KNOWS THAT THEY HAVE A PROBLEM WITH THIS TIE ROD ASSEMBLY SINCE THEY HAVE A $500 REPAIR KIT. 2. MY OPINION IS THAT EVENTUALLY THIS PART WILL FAIL IF GREASE DOES NOT GET INTO THE FITTING. 3. I SHOULD NOT HAVE TO PAY FOR THE INSPECTION SINCE DODGE KNOWS THAT THEY HAVE ISSUES WITH THE STEERING COMPONENTS. *KB

Mileage: 74,890

Aug 9, 2011

I PULLED INTO A PARKING SPACE AND BACKED UP TO GET IN STRAIGHTER AND THE TIE ROD END SNAPPED OFF. THE LEFT FRONT TIRE FOLDED AND VEHICLE COULDN'T MOVE. WE HAVE SPENT A LOT OF MONEY ON THIS VEHICLE, WHICH IS NOT GOOD. IT ONLY HAS 60,000 MILES AND HAS HAD 2 OR 3 RECALLS. DODGE NEEDS TO CHECK THE FRONT ENDS ON THESE MODELS AND COMPENSATE US FOR MONIES WE HAVE PAID FOR REPAIRS.

Aug 8, 2011

MY WIFE AND I JUST BOUGHT A 2008 DODGE 3500 MEGA CAB 2 MONTHS AGO FROM A DODGE DEALER AFTER 2 WEEKS OF OWNING THE TRUCK WE WERE ON THE INTERSTATE GOING ABOUT 65-70 MPH AND HIT A REGULAR BUMP IN THE ROAD THE TIRES STARTED SHAKING AND THE STEERING WHEEL AND THE TRUCK BECAME UNCONTROLLABLE ALMOST RESULTING IN A CRASH. WE FINALLY GOT IT TO STOP WHEN WE SLOWED TO ABOUT 30MPH ON THE INTERSTATE WHICH IS NOT FUN AT ALL. THIS HAS HAPPENED 4 OR 5 TIMES IN THE MONTH IN A HALF WE HAVE OWNED THIS TRUCK. WE TOOK THE TRUCK BACK TO DEALER THEY SAID THAT THE PROBLEM WAS THE TIRES NEED BALANCED AND ROTATED. WE GOT THE TRUCK BACK AND IT STILL DOES THE SAME THING. CALLED THE DEALER BACK TOLD THEM OF THE PROBLEM ITS BEEN A WEEK AND NO PHONE CALL BACK TO US TO GET THE PROBLEM FIXED. I'M VERY UNHAPPY WITH THIS DEALER AND WITH DODGE. I AM VERY SCARED TO DRIVE THIS TRUCK AND TO PUT MY FAMILY IN IT. I OWN A BUSINESS ALONG WITH MY FAMILY AND IF THERE IS SOMETHING WRONG WE FIX IT IF ITS OUR MISTAKE. SOMETHING IS WRONG WITH THESE TRUCKS IT SHOULD NOT TAKE SOMEONE'S LIFE TO FIGURE THAT OUT. DODGE NEEDS TO BUCK UP AND FACE THESE PEOPLE THAT HAVE FORKED OUT SO MUCH MONEY ON THEIR SO CALLED BEST TRUCKS. WE WANT AN ANSWER AND A FIX BEFORE ITS SOMEONE'S LIFE. I CHALLENGE DODGE BIG WIGS TO PUT THEIR FAMILY IN A DEATH WOBBLE DODGE AND SEE HOW COMFORTABLE AND CONFIDENT THEY ARE THEN. YOUR WIFE AND KIDS WILL CRY JUST LIKE MINE WHEN YOUR TRUCK DOES THE DEATH WOBBLE AND ALMOST GOES UNDER A SEMI DOING 65 MPH. ITS [XXX] AND YOU ALL ARE NOT TAKING MY FAMILY AWAY FROM ME BECAUSE OF YOUR MESS UP SO *****FIX IT ***** IF NOTHING GETS DONE I WILL NEVER OWN ANOTHER DODGE AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,000

Aug 1, 2011

MY HUSBAND AND I JUST BOUGHT A 2008 DODGE 3500 MEGA CAB 4X4 4 WEEKS AGO WHEN YOU REACH SPEEDS OF 60-70 MPH AND HIT A NORMAL BUMP IN THE ROAD THE TRUCK STARTS TO SHAKE UNCONTROLLABLY UNTIL YOU COME TO AN ALMOST COMPLETE STOP. THE TRUCK HAS 50,000 ON IT AND IN THE PAST 4 WEEKS OF OWNING IT HAS DONE IT 4 OR 5 TIMES AND ALMOST CAUSED A VERY BAD WRECK SOMETHING IS WRONG WITH THESE TRUCKS THEY NEED FIXED. THE DEALER IS GIVING US THE RUN AROUND ABOUT FIXING IT. *KB

Mileage: 50,000

Jul 27, 2011

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING BEGAN VIBRATING ABNORMALLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. IN ADDITION, THE TRANSMISSION WOULD NOT SHIFT FROM FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE TIRES FOUR TIMES AND THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 100,000.

Mileage: 3,500

May 12, 2011

DRIVING DOWN THE ROAD PASSENGER SIDE TIE ROD SNAPS CHRYSLER TELLS ME IT'S NOT PART OF THE STEERING LINKAGE RECALL BUT YET I'M EXPECTED TO FOR OTHER PARTS THAT AREN'T BROKE INSTEAD OF JUST A NEW TIE ROD.. LOST ALL CONTROL OF VEHICLE AND WE OFF ROAD 40MPH TOWING SERVICES WERE $280 WHEN THE LINKAGE FELL IT MESSED UP MY PASSENGER INSIDE RIM WHICH I'M ALSO HELD RESPONSIBLE. *TR

Mileage: 69,000

Mar 24, 2011

TURNING STEERING. RIGHT OUTER TIEROD JOINT FAILURE. JOINT BALL CAME OUT OF IT'S SOCKET CAUSING STEERING LINKAGE TO FALL DOWN ON RIGHT SIDE AND JAM AGAINST TIRE LOCKING WHEEL ALSO. REPLACE RIGHT OUTER TIEROD AND ALIGN FRONT END. *TR

Mileage: 74,500

Feb 24, 2011

I DRIVE A 2008 DODGE RAM 3500 DSL 4X4 . I HAVE EXPERINCED A FRONT END SHAKE SO BAD IT IS HARD TO MAINTANE CONTROL OF THE TRUCK. I HAVE REPLACED TIE ROD ENDS AND OTHER FRONT END PARTS INCLUDING FOUR STEERING STABILIZERS AND STILL CAN NOT CORRECT THE PROBLEM. YOU HIT MALL BUMPS IN THE ROAD AND IT STARTS. ONLY HAVE 45,000 MILES ON THIS TRUCK IT STARTED AT 39,000MI. *TR

Mileage: 39,000

Oct 27, 2010

THE FAILURE IS RELATED TO THE STEERING LINKAGE. A TOTAL LOSS OF STEERING CONTROL WAS THE RESULT. THE TIE-ROD END BALL JOINT BROKE OFF RIGHT AT THE PIT ARM. THE TRUCK HAS NO MODIFICATIONS AT ALL AND WAS NEVER INVOLVED IN AN ACCIDENT. THE INCIDENT HAPPEN WHILE BACKING OUT OF THE DRIVEWAY. IF THE INCIDENT WOULD HAVE OCCURRED 15 MIN LATER IN TRAFFIC A SERIOUS ACCIDENT COULD HAVE BEEN THE RESULT. LOOKING AT THE POINT WHERE THE FAILURE OCCURRED THE BALL JOINT HAD HELD ON TO ONLY A SMALL GROSS SECTION OF THE PIN. NO INDICATION OR WARNING OF A FAILURE WAS NOTICEABLE IN THE DAYS BEFORE. THE PARTS ARE AVAILABLE FOR INSPECTION OR TESTING.

Mileage: 55,405

Sep 19, 2010

I WAS DRIVING MY 2008 DODGE 3500 4X4 DUALLY TAKING MY NEWBORN DAUGHTER TO THE DOCTOR WHEN I HIT A SMALL BUMP IN THE PASSING LANE OF THE FREEWAY AND MY STEERING WHEEL WAS ALMOST SHAKEN OUT OF MY HANDS I HAD NO CHOICE BUT TO IMMEDIATELY SLOW DOWN FROM 70 MPH (SPEED LIMIT) TO ALMOST 50 MPH WITH TRAFFIC ON ALL SIDES OF ME. I ALMOST HIT TWO CARS AND WAS ALMOST HIT BY A SEMI TRUCK IN MY ATTEMPTS TO GET MY VEHICLE UNDER CONTROL. THE SAME THING HAS HAPPENED TO ME MULTIPLE TIMES IF I GO OVER 65 MPH WHEN I ASKED THE DEALER SHIP ABOUT THEY SAID THAT SINCE MY WARRANTY WAS OVER AT 36000 MILES I WOULD HAVE TO PURCHASE THE NEW AND IMPROVED PARTS FOR IT. I THINK IT SHOULD BE A RECALL FOR A SAFETY ISSUE BECAUSE NOW I HAVE TO COME UP WITH 800 DOLLARS SO I CAN FEEL SAFE DRIVING MY FAMILY AROUND. *TR

Mileage: 40,000

Sep 12, 2010

2008 DODGE 3500 DUAL REAR WHEELS. ANYTIME I HIT A BUMP IN THE ROAD , MY TRUCK GOES INTO A UNCONTROLLABLE SHAKE. THE TRUCK IS UNSAFE TO DRIVE AND I WILL BE SELLING IT. *TR

Mileage: 10,000

Aug 13, 2010

TL*THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF STEERING CONTROL. THE VEHICLE TRAVELED UNCONTROLLABLY AND SKIDDED OFF THE ROAD INTO A MOUND OF DIRT WHICH CAUSED THE VEHICLE TO STOP. THE CONTACT STATED THE FRONT PASSENGER TIRE HAD COMPLETELY TURNED IN AN OUTWARD POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TIE ROD HAD BROKEN. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS 55,801. UPDATED 11/29/10 *BF UPDATED 12/08/10*JB

Mileage: 55,801

Jun 23, 2010

I HAVE A 2008 DODGE RAM 3500, @ 63,000KM I STARTED TO EXPERIENCE VIOLENT SHAKING OF THE FRONT END. BROUGHT THE VEHICLE TO DODGE AND THEY SAID IT WAS A STICKY STEERING STABILIZER. THE SERVICE MANAGER SAID THAT THEY CHANGED THE STEERING STABILIZER AND SENT ME ON MY WAY. A WEEK LATER I HAD THE SAME SHAKE HAPPEN AND GOT UNDER AND LOOKED AT THE TRUCK. TURNS OUT THEY HAD JUST GREASED THE STEERING STABILIZER SHAFT... I WENT BACK AND COMPLAINED AND THEY GAVE ME THE RUN AROUND SO I DECIDED TO ADD A FEW AFTERMARKET PARTS. THEY HELPED FOR A WHILE BUT THE SHAKE CAME BACK. TOOK THE VEHICLE BACK TO DODGE AND SAID ALL THE SUSPENSION/STEERING COMPONENTS WERE WITHIN FACTORY SPECS AND BASICALLY TOLD ME I WAS IMAGINING IT. I TOLD THEM TO TEST DRIVE THE VEHICLE @ 110 KM/H WHICH IS THE POSTED SPEED LIMIT WHERE I ALWAYS GET THE SHAKE, AND THEY FLAT OUT TOLD ME THE TECH'S WILL NOT DRIVE A VEHICLE OVER 100 KM/H. I ENDED UP HAVING THE ENTIRE FRONT END REPLACED ON THE TRUCK ONLY TO STILL HAVE THE PROBLEM AND THE DEALERS WON'T EVEN ENTERTAIN TAKING A LOOK AT IT SINCE I'M OUT OF MY WARRANTY BUT HAVE BEEN HAVING THE PROBLEM FOR THE LAST 60,000KM'S. *TR

Mileage: 63,500

Mar 3, 2010

FRONT END DEATH WOBBLE. ALL FACTORY RECALL REPLACEMENT HAS BEEN DONE, BUT STILL HAS DEATH WOBBLE. NON FACTORY MECHANIC STATED TRUCK MIGHT NEED STEERING BRACKET BECAUSE STEERING BOX IS LOOSE. FEEL UNSAFE WHILE DRIVING TRUCK BECAUSE OF DEATH WOBBLE WHICH CAUSES VEHICLE TO PULL LEFT OR RIGHT. *TR

Mileage: 3,800

Feb 1, 2010

ONE OF MY TIE ROD ENDS JUST DISINTEGRATED WHILE I WAS UNDERWAY ON SMOOTH SURFACE, RESULTING IN LOSS OF STEERING. I COULD HAVE ROLLED THE VEHICLE. THIS IS THE SECOND TIE ROD END TO GO ON THIS VEHICLE IN LESS THAN 25K MILES. *TR THE UNIVERSAL JOINT WAS MAKING NOISES. THE CONSUMER REQUESTED THE DEALER REPLACE IT. UPDATED 04/19/10

Mileage: 25,000

Jan 26, 2010

TL*THE CONTACT OWNS A 2008 DODGE RAM 3500 WHICH WAS PURCHASED IN MAY 2008. WHILE DRIVING AT SPEEDS OF 5 MPH OUT OF THE DRIVEWAY, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND HE COULD NOT CONTROL THE VEHICLE. THE DRIVER'S SIDE TIRES TURNED INWARD AND HE WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRS WERE MADE TO THE VEHICLE UNDER A RECALL CAMPAIGN (SEE NHTSA CAMPAIGN ID NUMBER:09V005000, STEERING LINKAGES, TIE ROD ASSEMBLY. THE CONTACT WAS NOT SURE OF THE EXACT REPAIRS MADE TO THE VEHICLE. ON A SEPARATE OCCASION, WHILE APPROACHING A STOP SIGN SHE LOST STEERING CONTROL. THE VEHICLE PULLED TOWARD THE RIGHT AND OFF THE ROAD BARELY MISSING A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE LEFT TIE ROD ASSEMBLY FAILED A SECOND TIME. THE LEFT TIE ROD ASSEMBLY WAS REPLACED UNDER HER EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 03/09/10. *LJ THE TIE ROD FAILED FOR A SECOND TIME ON JANUARY 14, 2010.

Mileage: 12,000

Sep 3, 2008 Crash

TL*THE CONTACT OWNED A 2008 DODGE RAM 3500. WHILE DRIVING BETWEEN 55-60 MPH, THE STEERING LOCKED AND PULLED TO THE LEFT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 200.

Mileage: 200

May 15, 2008 Crash

TL*THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACK BAR FAILED IN THE STEERING COLUMN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO TREES. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 8,000.

Mileage: 8,000