This Problem Across All Years
The contact owns a 2004 Dodge Ram 1500 used to haul a 2018 Keystone Passport Ultra Lite Grand Touring. The contact stated that the thermostat in the RV failed to operate as needed. The RV was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The RV was taken back to the dealer, where the thermostat was replaced a second time. Additionally, the contact stated that the RV interior structure had detached in several areas, and the RV was leaking an unknown substance. The contact stated that a nearby camper repair facility inspected the RV and opened the release valve, where water had accumulated underneath the RV. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown
The contact owns a 2004 Dodge Ram 1500 used to haul a 2018 Keystone Passport Ultra Lite Grand Touring. The contact stated that the thermostat in the RV failed to operate as needed. The RV was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The RV was taken back to the dealer, where the thermostat was replaced a second time. Additionally, the contact stated that the RV interior structure had detached in several areas, and the RV was leaking an unknown substance. The contact stated that a nearby camper repair facility inspected the RV and opened the release valve, where water had accumulated underneath the RV. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown
2004 DODGE RAM QUAD CAB WITH HEMI ENGINE. FOR SEVERAL YEARS HAS BEEN STALLING, WHEN I FINALLY REALIZED IT WAS STALLING SHORTLY AFTER FUELING AND LETTING THE FUEL HOSE CLICK OFF. I HAVE HAD IT TO THE DEALER 3X AND THE USUAL NO PROBLEM FOUND ANSWER WAS GIVEN. JUST RECENTLY AFTER STALLING IN AN INTERSECTION AFTER GETTING GAS I TOOK IT BACK TO THE DEALER. THEY REPLACED THE VAPOR CANISTER, SOLENOID AND FLASHED THE COMPUTER WITH AN UPDATE. PICKED UP THE VEHICLE AND SAME THING HAPPENED STALLED WHILE TURNING INTO A GROCERY. TOOK IT BACK DEALER SAYS NO IDEA WHAT IT IS-SO THEY SAID ALL THAT IS LEFT IS TO CHANGE THE FUEL TANK ASSEMBLY, INCLUDING FUEL PUMP. I JUST FUELED UP, LET THE GAS HOSE CLICK OFF AND NOW I DON'T SEE THE STALL, AT LEAST AS YET. THERE ARE THOUSANDS OF COMPLAINTS OUT THERE WITH THE SAME PROBLEM OCCURRING EACH DAY AND PUTS FOLKS LIVES AT DANGER WHEN THE VEHICLE IS RUNNING SLOWLY AND/OR TURNING AT INTERSECTIONS ETC. CHRYSLER SHOULD LIVE UP TO THE RECOGNITION OD THIS SERIOUS SAFETY PROBLEM. *TR
2004 DODGE RAM QUAD CAB WITH HEMI ENGINE. FOR SEVERAL YEARS HAS BEEN STALLING, WHEN I FINALLY REALIZED IT WAS STALLING SHORTLY AFTER FUELING AND LETTING THE FUEL HOSE CLICK OFF. I HAVE HAD IT TO THE DEALER 3X AND THE USUAL NO PROBLEM FOUND ANSWER WAS GIVEN. JUST RECENTLY AFTER STALLING IN AN INTERSECTION AFTER GETTING GAS I TOOK IT BACK TO THE DEALER. THEY REPLACED THE VAPOR CANISTER, SOLENOID AND FLASHED THE COMPUTER WITH AN UPDATE. PICKED UP THE VEHICLE AND SAME THING HAPPENED STALLED WHILE TURNING INTO A GROCERY. TOOK IT BACK DEALER SAYS NO IDEA WHAT IT IS-SO THEY SAID ALL THAT IS LEFT IS TO CHANGE THE FUEL TANK ASSEMBLY, INCLUDING FUEL PUMP. I JUST FUELED UP, LET THE GAS HOSE CLICK OFF AND NOW I DON'T SEE THE STALL, AT LEAST AS YET. THERE ARE THOUSANDS OF COMPLAINTS OUT THERE WITH THE SAME PROBLEM OCCURRING EACH DAY AND PUTS FOLKS LIVES AT DANGER WHEN THE VEHICLE IS RUNNING SLOWLY AND/OR TURNING AT INTERSECTIONS ETC. CHRYSLER SHOULD LIVE UP TO THE RECOGNITION OD THIS SERIOUS SAFETY PROBLEM. *TR
THE VEHICLE CONTINUOUSLY STALLED IN TRAFFIC. THE CONSUMER WAS RECENTLY DRIVING THE VEHICLE, AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE INTERSECTION. AFTER THE DEALER SERVICED THE VEHICLE WHICH INCLUDED REPLACING THE COMPUTER, THE VEHICLE'S PROBLEMS STILL EXIST. *AK THE LAST FIX AND THE THIRD TIME THE INCIDENT OCCURRED, THE VEHICLE LOST OVER 3 MILES TO THE GALLON OF GAS. THE DEALER STATED THAT THEY PROGRAMMED THE SOFTWARE TO RUN RICH, WHICH IN RETURN, BURNS MORE GAS. *SC *JB
THE VEHICLE CONTINUOUSLY STALLED IN TRAFFIC. THE CONSUMER WAS RECENTLY DRIVING THE VEHICLE, AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE INTERSECTION. AFTER THE DEALER SERVICED THE VEHICLE WHICH INCLUDED REPLACING THE COMPUTER, THE VEHICLE'S PROBLEMS STILL EXIST. *AK THE LAST FIX AND THE THIRD TIME THE INCIDENT OCCURRED, THE VEHICLE LOST OVER 3 MILES TO THE GALLON OF GAS. THE DEALER STATED THAT THEY PROGRAMMED THE SOFTWARE TO RUN RICH, WHICH IN RETURN, BURNS MORE GAS. *SC *JB
WHILE DRIVING VEHICLE STALLED. DRIVER WA SABLE TO RESTART VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COUKD NOT DUPLICATE THE PROBLEM. *AK
WHILE DRIVING VEHICLE STALLED. DRIVER WA SABLE TO RESTART VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COUKD NOT DUPLICATE THE PROBLEM. *AK
THE ENGINE LIGHT KEEPS COMING ON. WHEN WE TOOK IT TO THE SERVICE CENTER THE FIRST TIME WE WERE TOLD THAT THE PROBLEM WAS WITH THE TRANSMISSION; THE COLINOID WAS THEN REPLACED. THE SECOND TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT BECAUSE THE ENGINE LIGHT CAME ON WE WERE TOLD THAT THE COMPUTER IS SENDING THE EXACT SAME CODE. WE WERE TOLD WE WOULD NEED A NEW COMPUTER, AT 56,000 MILES. IT WAS INSTALLED. THE THIRD TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT FOR THE ENGINE LIGHT BEING ON WE WERE TOLD ONCE AGAIN THAT THE COMPUTER IS INDICATING THE SAME PROBLEM. AFTER THREE DAYS OF BEING WITHOUT TRANSPORTATION WE WERE TOLD THAT A BALL BEARING IN THE VALVE BODY WAS IN THE WRONG SPOT , TO QUOTE THE SERVICE MANAGER. WE TOLD THIS WAS FIXED SO WE TOOK OUR VEHICLE HOME. ONE MILE FROM OUR HOME (WE HAD JUST LEFT THE DEALERSHIP HAVING THE TRANSMISSION "FIXED") THE TEMPERATURE GAUGE CLIMBED QUICKLY TO HOT. ONCE WE ARRIVED AT HOME, WE OPENED THE HOOD TO FIND A PERFECTLY STRAIGHT SLICE ON THE UPPER RADIATOR HOSE. OF COURSE, I AM SURE YOU ARE AWARE THAT THE ONLY PLACE TO PURCHASE A NEW HOSE IS AT THE DEALERSHIP. WE REPLACED THE HOSE OURSELVES FOR A GRAND TOTAL OF $32.00 BECAUSE WE WERE TOLD BY THE SERVICE DEPATMENT, WHEN WE WENT BACK THE NEXT DAY, THAT IT WAS CONSIDERED REGULAR MAINTANCE AND WAS NOT COVERED UNDER THE WARRANTY. I CAN ACCEPT THAT EXCEPT FOR THE FACT THAT THREE ASE CERTIFIED MECHANICS THAT WE SPOKE TO REGARDING THIS HOSE TOLD US IT SHOULD HAVE HELD UP FOR AT LEAST 100,00 MILES (NOT 59,000).*AK
THE ENGINE LIGHT KEEPS COMING ON. WHEN WE TOOK IT TO THE SERVICE CENTER THE FIRST TIME WE WERE TOLD THAT THE PROBLEM WAS WITH THE TRANSMISSION; THE COLINOID WAS THEN REPLACED. THE SECOND TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT BECAUSE THE ENGINE LIGHT CAME ON WE WERE TOLD THAT THE COMPUTER IS SENDING THE EXACT SAME CODE. WE WERE TOLD WE WOULD NEED A NEW COMPUTER, AT 56,000 MILES. IT WAS INSTALLED. THE THIRD TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT FOR THE ENGINE LIGHT BEING ON WE WERE TOLD ONCE AGAIN THAT THE COMPUTER IS INDICATING THE SAME PROBLEM. AFTER THREE DAYS OF BEING WITHOUT TRANSPORTATION WE WERE TOLD THAT A BALL BEARING IN THE VALVE BODY WAS IN THE WRONG SPOT , TO QUOTE THE SERVICE MANAGER. WE TOLD THIS WAS FIXED SO WE TOOK OUR VEHICLE HOME. ONE MILE FROM OUR HOME (WE HAD JUST LEFT THE DEALERSHIP HAVING THE TRANSMISSION "FIXED") THE TEMPERATURE GAUGE CLIMBED QUICKLY TO HOT. ONCE WE ARRIVED AT HOME, WE OPENED THE HOOD TO FIND A PERFECTLY STRAIGHT SLICE ON THE UPPER RADIATOR HOSE. OF COURSE, I AM SURE YOU ARE AWARE THAT THE ONLY PLACE TO PURCHASE A NEW HOSE IS AT THE DEALERSHIP. WE REPLACED THE HOSE OURSELVES FOR A GRAND TOTAL OF $32.00 BECAUSE WE WERE TOLD BY THE SERVICE DEPATMENT, WHEN WE WENT BACK THE NEXT DAY, THAT IT WAS CONSIDERED REGULAR MAINTANCE AND WAS NOT COVERED UNDER THE WARRANTY. I CAN ACCEPT THAT EXCEPT FOR THE FACT THAT THREE ASE CERTIFIED MECHANICS THAT WE SPOKE TO REGARDING THIS HOSE TOLD US IT SHOULD HAVE HELD UP FOR AT LEAST 100,00 MILES (NOT 59,000).*AK