2012 FIAT 500 Unknown Or Other Problems

35 complaints about Unknown Or Other

35
Complaints
2
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (35)

Oct 8, 2025

I have been dealing with identity theft and not really sure why when I put vin number to my vehicle I purchased September 25 2025 it says a different color

Jun 20, 2025

The vehicle had been stalling out on numerous occasions one being a freezing Xmas eve in Drive thru if it had happened somewhere isolated the driver could have frozen. I rented cars several times and replaced the alternator ,battery and at the final point at the dealership the mechanic suggested I purchase a $600 battery though I had a brand new one. The dealership gave me a $200 credit but it happened again, the mechanic in town said the Bluetooth component was draining the battery. They removed it and no problem since. The dealership mechanic talked around the issue and would not answer my questions about this. The safety issues related to this are dangerous and it appears to be known by mechanics about this model.

Sep 27, 2023

I just purchased this 2012 Fiat 500 Cabrio. It seems it is widespread issue on the failure of the guiderails and components that work the convertible top are of poor quality and the tops become inoperable and the cost to repair can exceed the value of the vehicle. The safety issue is that if the top has failed and failed to complete the cycle to close the rear hatch locks and remains locked with no way to access rear of vehicle by emergency responders. The scenario would be inability to get to a passenger by blocked doors and only can access through the rear of the vehicle. This could require cutting through the top or some other method. This could impact time element to extract a passenger from a car.

Oct 11, 2022 Fire

In the morning (6AM) of September 19, my car car caught on fire while parked in my driveway. There were flames 3-4 feet height coming from the engine hood area. Once the fire was extinguished by the local fire department, I found the car was extensively damaged in the front outside and inside driver cabin. Upon further inspection I found the fire might have started with or around the battery, as it was completely melted. Further inspection on the back side of the car showed some stripped wiring in the assembly connecting to the rear hatch mechanism, lights, and other. In the days previous to this incident the battery had loss its charge completely twice in the span of a week and a half.

Nov 23, 2021

Transmission gear box. Having issues with shifting - 11/23/2021

May 2, 2020

UPDATE PLEASE PROTECT MY INFORMATION AND MY SON'S INFORMATION I ALSO MEANT TO SAY I AM IN FAIRBORN OHIO DUMBOS........AND ONCE AGAIN I WILL NOT ALLOW ANYONE TO BUY SELL TRADE OR CRASH VIN NUMBER [XXX] I AM [XXX] I LOVE OHIO I AM A UTAHAN AN I WILL REMAIN A UTAHAN ALSO ONCE AGAIN MY PHONE WILL NOT ALLOW ME TO DIAL OUT [XXX] IT WILL ONLY ALLOW CALLS TO COME IN AND MY SON AND I ARE BOTH BLACK DARKER THAN A BROWN PAPER BAG!!!! THANK YOU **[XXX]*** [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 1, 2020

JUST WANT TO SAY THANK YOU TO ALL WHO LISTEN TO ME ESTELLE A.[XXX] PLEASE KNOW THAT MY 17 YEAR OLD SON AND I WHOM ARE BOTH DARKER THAN A BROWN PAPER BAG ARE SAFE IN GREENE COUNTY OHIO PLEASE KNOW I FEAR COVID-19 SO I AM MUCH FEARFUL OF TRAVEL OUTSIDE THE STATE JUST A HEADS UP MY PHONE [XXX] WILL ONLY LET CALLS COME IN AND WILL NOT LET CALLS GO OUT! MY CAR FI-FI IS JUST FINE AND WE AIN'T IN CALIFORNIA .............................................................................................................. SO .....DO NOT TRY TO CRASH OR ROGER RABBIT ME AND/OR MY SON I DON'T KNOW WHO FRAMED ROGER RABBIT BUT YOU WONT BE FRAMING [XXX] AND/OR HER SON [XXX] NO NO NO AINT GOING TO HAPPEN! THANK YOU MY GOD IN HEAVEN FOR MY BLESSINGS AND BLESS THOSE THAT BLESS AND PROTECT MYSELF ESTELLE A. [XXX] AND MY 17 YEAR OLD SON [XXX] AND WE ARE BOTH BLACK NO OTHER COLOR I WONT LET ANYONE BUY SELL TRADE OR CRASH MY CAR SO I JUST STAY AWAY FROM DEALERSHIPS AND MECHANICS AND MY SON DOESN'T KNOW HOW TO DRIVE A STICK SHIFT THANK YOU! **ESTELLE A. [XXX]*** [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Apr 12, 2020

MY VEHICLE DOSENT NEED AN INSPECTION OR AN EMISSIONS TEST I WONT GO GET ONE BECAUSE I AM CURRENTLY A RESIDENT OF UTAH I AM LOCATED IN ANOTHER STATE I WILL NOT CHANGE MY DRIVER LICENSE OVER I WILL NOT SELL OR TRANSFER THE VEHICLE TO ANYONE MY BANK ACCOUNT WITH US BANK WAS SHUT DOWN TO TRY TO FORCE ME TO BE A RESIDENT OF OHIO MY CHILD HAS BEEN GIVIN A MENACING TICKET TO TRY AND FORCE US TO STAY IN OHIO I REFUSE TO GO LIVE IN COLUMBUS GA BECAUSE I WAS GIVING AN OFFICER MORMON TICKET MY RIGHT HAND TO GOD BECAUSE I HAVE A UTAH DRIVER LICENSES I WAS GIVEN A TICKET AND MOCKED.........I WILL NOT GO LIVE IN GEORGIA THE COVID 19 VIRUS HAS BEEN AFRAID TO LEAVE THE STATE OHIO AND RETURN TO UTAH ALSO I HAVE NOT AND WILL NOT COMMIT ANY KIND OF CREDIT CARD FRAUD OR CHECK FRAUD OR IDENTITY THEFT SO YOU CAN TRY AND TAKE MY FIAT ALSO I WILL RETURN TO UTAH WHEN I FEEL SAFE FROM THE VIRUS AND I DONT KNOW HOW LONG THAT WILL BE IN THE MEAN TIME I WILL NOT CHANGE OVER MY DRIVER LICENSE OR MY TAG AND TITLE I TRUST 100%% THAT THE STATE OF UTAH KEEPS MY TITLE SAFE. ALSO I DONT KNOW ANYONE NAMED COLE SO STOP SEND INSURANCE INFORMATION ABOUT A PERSON NAMED COLE I AM BLACK MY SON IS BLACK AND WE ARE BOTH DARKER THAN A BROWN PAPER BAG!!! I WILL RETURN TO UTAH WHEN I'M READY AND NOT IN THE TIME FRAME TO SUIT YOUR COURT CASES!!!! I DONT KNOW WHICH SIDE IS DOING WHAT MY ACCOUNT WITH US BANK WAS SHUT DOWN WHY???? TO TRY AND STOP ME FROM PAYING THE INSURANCE ON MY VEHICLE AND TRYING TO FORCE MY CHILD AND I TO STAY IN OHIO TO TRY AND SUIT THE TIME ON YOUR COURT CASE PLEASE STOP TRYING TO TAKE MY CAR FROM ME ITS MINE !!!! WE LOVE OHIO BY THE WAY I WOULD RATHER BE IN UTAH BUT THE VIRUS HAS MY CASH FLOW LIMITED AND I'M JUST DOWN RIGHT AFRAID TO LEAVE AND RENT A TRUCK CAUSE I MIGHT CATCH THE VIRUS AND MY CHILD WHOM IS 17 MIGHT CATCH THE VIRUS!!!!!!

Apr 9, 2020 Crash

I AM A REAL ESTATE AGENT. LAST YEAR 2019 I WENT TO AN OPEN HOUSE AND PARKED IN THE DRIVEWAY WHICH WAS ON AN INCLINE - WITH A PLATEAU FOR PARKING. I'VE BEEN DRIVING A STANDARD TRANSMISSION FOR 30 YEARS. WHEN I PARK I PLACE MY GEAR IN 1ST WITH THE PARKING BRAKE FULLY ENGAGED. I PARKED THE CAR, WENT INTO THE HOME TO VIEW THE HOME, AND WAS INSIDE 15 MINUTES. WHEN I WENT BACK TO MY CAR, IT WAS GONE. THE CAR HAD ROLLED BACKWARD DOWN THE HILL AND INTO A GUARDRAIL. THERE WERE NEIGHBORS ALL AROUND MY CAR, AND ONE MAN SAID, "IT MAKES NO SENSE IT THE PARKING BREAK IS ENGAGED." THE NEIGHBORS HAD VIDEO OF THE CRASH. THE CAR WAS PARKED APPROX 10 MINUTES BEFORE ROLLING DOWN THE HILL. MY CAR WAS DAMAGED BY THE GUARD RAIL, AND THANKFULLY NO HUMANS WERE HURT. HAD THE GUARDRAIL NOT BEEN THERE -- THE CAR WOULD HAVE GONE OVER A RAVINE AND INTO A HOME.

Mileage: 58,000

Feb 21, 2020

ON FRIDAY, DECEMBER 6, 2019 MY 2012 FIAT 500 BEGAN TO EMIT A STRONG ODOR. I THOUGHT THE CAR WOULD CATCH ON FIRE. THE CAR ALSO MADE A LOUD, SCREECHING AND GRINDING NOISE. WHEN I ARRIVED SAFELY TO MY DESTINATION, A FEW MINUTES AWAY, I STOPPED AND TURNED OFF THE CAR. I HAD TO CANCEL A HAIR APPOINTMENT BECAUSE I DIDN'T FEEL COMFORTABLE DRIVING THE DISTANCE IN THE VEHICLE. ON MONDAY, DECEMBER 9, 2019 I TOOK MY CAR INTO A FIAT CHRYSLER DODGE RAM JEEP DEALERSHIP FOR AN OIL CHANGE AND FREE BASIC INSPECTION. I WAS TOLD BY THE DEALERSHIP THAT THEY ALSO HEARD THE NOISE COMING FROM THE CLUTCH AREA BUT NEEDED TO PERFORM AN OFFICIAL DIAGNOSTIC. I DIDN'T HAVE THE MONEY AT THE TIME SO I WAITED UNTIL JANUARY 2, 2020 TO HAVE THE DIAGNOSTIC PERFORMED. DURING THE MONTH OF DECEMBER AND WHILE MY CAR WAS IN THE SHOP I TOOK LYFT RIDESHARE FOR TRANSPORTATION AS I DID NOT FEEL SAFE DRIVING THE CAR. THE CAR STAYED IN THE SHOP OVER THE WEEKEND AND I WAS ABLE TO PICK IT UP ON MONDAY, JANUARY 6, 2020. THE ISSUE WAS RELATED TO A RECALL FCA # S34, NHTSA# 16V-302 THAT HAPPENED A COUPLE YEARS BEFORE. IT WAS SUPPOSED TO BE RESOLVED FOR THIS VEHICLE BUT I WAS HAVING SIMILAR AND WORSE PROBLEMS, WHICH ARE DUE TO THE PREVIOUS FAULTY CAR PART. THE FIAT HAS ONLY $113K MILES ON IT. I HAVE OWNED MANUAL TRANSMISSION VEHICLES PREVIOUSLY AND NEVER HAD THIS ISSUE. I PREVIOUSLY OWNED A HONDA CIVIC (GAINED OVER 200K MILES) AND A CHEVY AVEO AND NEITHER CAR HAD THIS ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND MYSELF AND MY DAUGHTER COULD HAVE BEEN SERIOUSLY INJURED HAD I CONTINUED TO DRIVE THIS VEHICLE. THE CLUTCH COULD HAVE STOPPED ALL TOGETHER AND WE COULD HAVE HIT ANOTHER VEHICLE OR BEEN SERIOUSLY INJURED ON THE INTERSTATE OR STREET TRAFFIC. EVEN WITH THE REPAIRS I AM NO LONGER CONFIDENT IN THE SAFETY OF THIS VEHICLE. IT SHOULD BE DECLARED A LEMON.

Mileage: 113,048

Feb 12, 2020

CAR WILL NOT START AND WILL NOT COME OUT OF PARK. LIGHTS ARE ALL ON, AND CHECKED BATTERY AND ALL IS FINE. BEING TOLD IT IS THE GEAR SHIFT MODULE. TIME/DATE: 6:45 AM 02/08/20 VEHICLE WAS STATIONARY.

Mileage: 78,500

Jan 16, 2020

ONE DAY MY AIR BAG FAILIURE LIGHT CAME OM ALONG WITH A FUEL CUTOFF UNAVAILBLE LIGHT. BOTH OF THESE LIGHTS WERE TEMPORARILY FIXED BY MANUALLY LOCKING AND UNLOCKING THE DOORS. RECENTLY THAT FIX HAS NOT WORKED. WHILE THESE ERRORS ARE HAPPENING MY CRUISE CONTROL WILL NOT TURN ON AT ALL.

Mileage: 74,000

Dec 26, 2019

HELLO, I WENT TO THE DEALERSHIP AND I THEM TO FIX MY SHIFTER CABLE RECALL AND THEY SAID WE DON'T HAVE THIS PART YET TILL NEXT YEAR AND I NEED TO REMOVE THE RECALL TO START RENT MY CAR THROUGH TURO.

Nov 27, 2019

A PIECE INSIDE THE SHIFTER BROKE AND MADE THE CAR STALL. IT BASICALLY WOULDN'T MOVE WHILE I WAS ON A BUSY ROAD.

Mileage: 128,000

Aug 1, 2019

WAS TOLD RECENTLY NEED TO REPLACE D/S AXEL BUT WHEN FIRESTONE WENT TO CALL FIAT FOR PART THEY WERE TOLD' THIS VEHICLE HAS CUSTOMER SERVICE SATISFACTION RECALL IN WHICH WITH THE AXEL THE CONTROL ARM AND OTHER COMPONENTS MUST BE REPLACED AND TO REFER TO DEALERSHIPS OR RECALL. WHEN WENT TO FIAT DEALERSHIP THEY SAID THERE NO RECALL AND PROCEED TO SAY MUST BUY RF AXLE, LOWER CONTROL ARM, KNUCKLE, BEARING IN ORDER TO REPLACE ORIGINAL AXLE. PARTS ALONE TOTALING 1131.75. ITS WAS ONLY 5 YEAR OLD CAR AT TIME. AND PREVIOUS FIAT OWNERS SAY THEY RECEIVED THE CUSTOMER SERVICE RECALL BEFORE ALFA ROMERO SAID NO.

Jul 18, 2019

A FEW WEEKS AGO, I WOKE UP AND DROVE TO WORK IN THE MORNING. MY FIAT PARKED, I WORKED, EVERYTHING WAS GOOD. 5 HOURS LATER, I GET BACK TO MY CAR TO DRIVE HOME. I START MY ENGINE AND THE DASHBOARD LIGHTS UP SAYING, "HILL START ERROR ... SEE OWNERS MANUAL". I THOUGHT TO MYSELF, "WELP, L GUESS I'LL GO SEE A MECHANIC NOW.". I LIFT THE E-BREAK, PRESS DOWN THE BREAK PEDAL, AND THEN TRY TO MOVE THE CAR INTO REVERSE, BUT IT'S LOCKED IN PARK. I TURN OFF THE CAR. I USE GOOGLE SEARCH ON MY PHONE TO FIND MY FIAT 500 OWNER'S MANUAL ONLINE. I LOOK FOR THE "HILL START ERROR" AND FIND AN OVERRIDE TO GET MY CAR OUT OF PARK AND INTO REVERSE/DRIVE. I RESTART THE CAR. NOW THE DASHBOARD IS COMPLETELY BLANK EXCEPT FOR THE LETTER 'P' IN THE BOTTOM-CENTER OF THE CIRCULAR DASH PANEL. THE LETTER "P" IS BLINKING CONCURRENTLY WITH A BEEP THAT DOES NOT STOP. THERE IS NO MEASURE OF SPEED AND I'M NOT ENTIRELY SURE IF MY LIGHTS ARE WORKING AT THIS POINT. I'M JUST TRYING TO GET THE CAR TO A MECHANIC ABOUT 10 MILES AWAY. I FOUND AN HONEST-FAMILY SPOT AND THE GUY TELLS ME TO LEAVE THE CAR THERE AND HE'LL LOOK AT IT. BREAK LIGHTS WERE OUT AND A SAFETY FEATURE CAUSED IT TO LOCK UP. A COMMON ISSUE IS A BREAK-LIGHT SWITCH WITH THIS CAR, SO... WE REPLACED THE BLS AND DID A FULL DIAGNOSTICS, BUT STILL NO FIX. WE TROUBLESHOOT ALL WEEK AND FOUND THAT A 5-AMP FUSE BLEW OUT IN THE BODY CONTROL MODULE. HE REPLACED THE FUSE AND FOUND THAT IT BURNED OUT AGAIN BECAUSE OF A LOOSE WIRE SOMEWHERE BEHIND THE STEERING WHEEL. IF I RUN THE CAR, THE LOOSE WIRE WILL CAUSE MORE CONNECTIONS TO BURNOUT AND BREAK. THE CAR SHORTS IF WE RUN IT NOW. THE LOOSE WIRE CAUSING THIS SHORT CAUSED MY CAR'S GEARSHIFT TO LOCK UP COMPLETELY, DISABLED MY BREAK LIGHTS, AND LEAD TO SHORTAGES ACROSS THE BOARD. I CAN'T DRIVE IT AT ALL, LET ALONE START IT. I BARELY HAVE 89K ON THIS CAR AND IT'S PRETTY MUCH COOKED.

Mileage: 89,000

Jul 1, 2019

I DROVE DOWN FROM IL TO WI WITH MY FIAT POP 500 2012 ON HIGHWAY 39 AND ALL OF THE SUDDEN ABOUT AN HOUR AWAY TO MY DESTINATION, MY SUNROOF SPONTANEOUSLY EXPLODED (BOOM!) ALONG WITH LOUD NOISE. I DUCKED DOWN AND ALL THE SUNROOF GLASSES WAS SHATTERED AND FELL OFF ONTO MY HEAD, MY LAPS AND MOSTLY WENT FALLING DOWN ON THE FRONT OF PASSENGER SEAT. THIS WAS HAPPENING ON A CLEAR SUMMER SUNNY DAY, ON FRIDAY, JUNE 28TH OF 2019. THERE'S NO FOREIGN OBJECTS, THERE'S NOT A LOT (CONGESTED) OF TRAFFICS, THERE'S NO ANY SEMI TRUCKS AROUND ME NOR THE BAD WEATHER OR ANY DISTRACTIONS WHATSOEVER. IT WAS AROUND 6:10 PM LOCAL TIME AND IT IS ABOUT AN HOUR AWAY FROM MY FINAL DESTINATION TO MADISON, WI. THE WEATHER WAS AROUND 81 - 79 DEGREES FAHRENHEIT, VERY CLEAR SKY, NO RAIN, NO WET ROAD.NICE AND DRY SUMMER TIME TO DRIVE, NORMAL BREEZE.SKY ARE ALL CLEAR AND SUNNY. WEATHER: 8 HUMIDITY: 62%, BAROMETER: 30.06 HG, AND SE WINDS CONDITION: 6.214 MPH. AS A WOMEN WHO COMPLETELY DOESN'T KNOW ANYTHING ABOUT CARS EXCEPT TOOK MY CAR TO THE AUTO SHOP FOR REGULAR OIL CHANGE, THIS WAS VERY SCARY TO ME - COMPLETELY RELYING ON MY SAFETY WITH THE CAR THAT I OWN AND I DRIVE EVERYDAY, AND THIS ACCIDENT DEFINITELY MADE ME REALIZED THAT FIAT POP 500 IT IS NOT A SAFE TO BE DRIVE FOR ANYONE PERIOD. THE SUNROOF THAT ALL OF THE SUDDEN SPONTANEOUSLY EXPLODED WITH NO VALID REASON WHATSOEVER AND THERE'S NO WARNING FROM FIAT THAT COULD BE PART OF THEIR DEFECT IN THIS TYPE OF CAR IT'S VERY DANGEROUS FOR ANYBODY EVENT TO CONSIDER PURCHASE THIS TYPE OF CAR. THE GLASS THAT SHATTERED AND WAS FALLING DOWN COULD SLICED ANYONE HEADS IN A HALF. IT IS VERY DANGEROUS VEHICLE TO DRIVE FOR ANYBODY OR FOR EVERYONE AND THIS SUNROOF SHOULD BE A RECALL AND THE CONSUMER HAVE A RIGHT TO BE INFORM ABOUT THIS. THIS SUNROOF IS A SAFETY ISSUE. BE AWARE!

Mileage: 100,564

Apr 1, 2019 Fire

WHILE DRIVING CAR LOST POWER AND SMOKE BEGAN COMING OUT FROM UNDER HOOD. IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. CAR WAS PULLED TO SIDE OF INTERSTATE. IMMEDIATELY GOT OUT AND LOOKED UNDER HOOD TO SEE FLAMES AND SMOKE. CALLED 911 REPORT THE FIRE, DISPATCH SAID FIRE AND POLICE WOULD ARRIVE SOON. CHECKED UNDER THE HOOD FOR A SECOND TIME, THERE WAS CONSIDERABLE MORE FIRE AND SMOKE. PROCEEDED TO GATHER PURSE AND BAG FROM THE BACKSEAT. APPROXIMATELY 4 MINUTES HAD ELAPSED. BY THIS TIME THE CAR IS COMPLETELY ENGULFED IN FLAMES. I MOVED APPROXIMATELY 300 FEET AWAY IN FEAR THE CAR MAY EXPLODE. ANOTHER 4-5 MINUTES PASSED WHEN POLICE ARRIVED AND AN ADDITIONAL 6-7 MORE MINUTES FOR THE FIREFIGHTERS TO RESPOND. AS FOR PERSONAL SAFETY, DRIVING HAD APPROXIMATELY 4 MINUTES TO ESCAPE VEHICLE FROM CHECK ENGINE LIGHT APPEARING TO THE ENTIRE BE COMPLETELY ENCOMPASSED WITH FLAMES. DRIVER ESCAPED UNHARMED, BUT WAS INCREDIBLY SHAKEN BY THE SCARY EVENTS THAT UNFOLDED IN SUCH A RAPID PERIOD OF TIME. CAR WAS NOT ABLE TO BE SAVED.

Mileage: 100,000

Feb 19, 2018

I NEED TO REPLACE THE SAME LITE ONCE AT MONTH ONE OF THE LITE BURN ONENCE A MONTH

Nov 20, 2017

MY GEAR SHIFTER WIRE BROKEN TO THE POINT IT WOULD GETS STUCK IN DRIVE OR PARK OR REVERSE EVEN THOUGH I HAD SHIFTED TO A DIFFERENT POSITION. WHEN I WOULD TURN OFF MY CAR EVEN THOUGHT I PUT IT IN PARK IT STILL BELIEVED THAT IT WAS IN REVERSE AND WOULD ROLL.

Mileage: 49,000

May 12, 2017 Crash

"MANUAL TRANSAXLE CLUTCH PEDAL" THERE IS AN ONGOING RECALL THAT SINCE MAY 2016 HOWEVER PARTS WERE NOT AVAILABLE DEALER FINALLY INFORMED US PART WAS AVAILABLE AND SCHEDULED APPOINTMENT FOR 5/9/2017 AT 9AM. CAR WAS BEING DRIVEN TO APPOINTMENT WHEN CLUTCH FAILED TO DISENGAGE RESULTING IN CAR REARENDING CAR INFRONT OF IT AT SPEEDS BETWEEN 50 TO 60 MPH.

Mileage: 5,200

Mar 8, 2017

I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

Mileage: 187,903

Mar 8, 2017

ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.

Feb 26, 2017

I RECEIVED A RECALL NOTICE ON MY 2012 FIAT POP IN NOVEMBER 2016.I CALLED STATELINE FIAT AND WAS TOLD THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN.I NEVER RECEIVED THAT CALL.ON 02/20/2017 I WAS ON MY WAY TO WORK IN HEAVY TRAFFIC IN UPTOWN CHARLOTTE NC AND MY CLUTCH WENT OUT AND I WAS NEARLY HIT BY ONCOMING TRAFFIC.I CALLED THE DEALERSHIP.I HAD MY CAR TOWED THERE.THAT WAS 6 DAYS AGO.I AM VERY UNHAPPY BECAUSE NO ONE EVER CALLED ME IN TO GET THE RECALL REPAIRED.NO ONE OFFERED ME TOWING AND NOW 6 DAYS LATER I STILL DO NOT HAVE A CAR.I AM VERY DISAPPOINTED WITH FIAT AND I FEAR THAT THIS CAR WILL NOT LAST VERY LONG.I REACHED OUT TO THE DEALERSHIP AND FIAT USA BEFORE DECIDING TO SEND THIS COMPLAINT

Mileage: 120,000

Nov 28, 2016

I HAVE RECENTLY TAKEN CARE IN FOR ENGINE LIGHT IT WAS, THEN BOTH HEAD LIGHTS WENT OUT AGAIN. THEYVE DONE THIS GOING DOWN THE ROAD AT NIGHT. NOW TRANSMISSION AND ENGINE LIGHT CAME ON. WAS TOLD COULD BE TORQUE CONVERTER CLUTCH WAS STORED DEFAULT AND CLEARED MAY COME BK, OR TCM OR TORQUE CONVERTER OR SOLENOID. I AM STILL PAYING FOR THIS CAR HAD LITTLE OVER A YEAR NOW. 131,000 MILE. IVE PUT ONLY 42K ON IT. OTHERS COMPLAIN SAME PARTS/ISSUES. THIS NEEDS TO BE A RECALL ISSUE NOW. I AM A TRAVELING NURSE, I HAVE TO HAVE A CAR TO TAKE CARE OF MY PATIENTS PLEASE. NOW IT SITS WAITS GO TO CARY NC 11/29. DIAG COST ME 141.00 TO SEE ? IS NOW. JUST HAD SPARKS/WIRES REPLACED TWO WEEKS AGO. PLEASE HELP

Mileage: 131,000

Aug 16, 2016

MY FIAT HAS LESS THAN 36K MILES MY DRIVER'S SIDE DOOR HANDLE HAS BROKEN OFF AND HAS BEEN ON NATIONAL BACK ORDER FOR OVER A MONTH. I CAN NOT EVEN GET IT FIXED RIGHT NOW. ALSO MY STARTER DOES NOT WORK AND I HAVE TO POP START THE ENGINE AT THE MOMENT BECAUSE I CAN NOT ORDER THE STARTER TO REPLACE IT. THE CAR HAS LESS THAN 36K MILES

Mileage: 35,250

Jul 18, 2016

FIAT RECALL I AM HAVING PROBLEMS WITH PROPULSION WHERE THE CLUTCH WILL SOMETIMES NOT FULLY RELEASE WHEN GOING FROM ONE GEAR TO THE NEXT, AND I WILL HAVE NO POWER, AND HAVE TO STEP DOWN ON THE CLUTCH AGAIN AND RE-ENGAGE THE GEAR. I AM AFRAID IT IS RELATED TO THE RECALL, AND THAT EVENTUALLY IT WILL NOT FIX IT TO STEP ON THE CLUTCH AGAIN. AND NOW I AM IN A SITUATION WHERE BECAUSE FIAT DOES NOT KNOW YET WHAT PARTS THEY ARE GOING TO REPLACE SPECIFICALLY, IF I GET THE CAR REPAIRED I WILL HAVE TO PAY OUT OF POCKET. I ALREADY HAD TO PAY $120 FOR A DIAGNOSIS BECAUSE FIAT WOULD NOT EVEN CONSIDER HELPING ME IF I DIDN'T HAVE A DIAGNOSIS. MEANWHILE, IF FIAT HQ DOESN'T KNOW THE PARTS YET, HOW IS THE LOCAL FIAT STUDIO SUPPOSED TO KNOW? THEY WILL ALMOST CERTAINLY BE FORCED TO REPLACE EXTRA PARTS, WHICH FIAT WILL LIKELY NOT REIMBURSE ME FOR. HOW CAN THEY BE ALLOWED TO HAVE A RECALL WTH NO SCHEDULED REPLACEMENT IF MY CAR IS SHOWING SYMPTOMS OF THE RECALL... WHAT'S WORSE IS THAT I NO LONGER HAVE USE OF MY CAR AND HAVE BEEN FORCED TO RENT ONE FROM A FRIEND... AND FINALLY, I WAS PLANNING ON SELLING MY CAR IN EARLY JULY SO NOW FIAT IS COSTING ME ADDITIONAL MONEY THERE AS I OBVIOUSLY CAN'T SELL A CAR WAITING FOR A RECALL. DON'T I HAVE SOME RIGHTS HERE?

Mileage: 51,000

Jul 2, 2016

I GOT A RECALL NOTICE TODAY. IT STATES THAT THERE ARE PROBLEMS WITH THE CLUTCH COVER DIAPHRAGM SPRING WHICH MAY FATIGUE OR FRACTURE CAUSING AN "INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWER". THIS "COULD CAUSE A CRASH WITHOUT WARNING". IT WOULD BE GROSS NEGLIGENCE ON MY PART TO DRIVE A VEHICLE THAT COULD INJURE OR KILL ME OR SOMEONE ELSE. I CALLED THE DEALER IMMEDIATELY. PARTS WERE NOT IN STOCK AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. I ASKED FOR A RENTAL CAR IN THE MEANTIME. THEY DENIED MY REQUEST. I THEN CALLED FCA (FIAT CHRYSLER AUTOMOBILES) AND TALKED TO 3 PEOPLE THERE ABOUT A RENTAL CAR. THEY ALSO DENIED MY REQUEST. I DO NOT FEEL IT IS MY RESPONSIBILITY TO PAY FOR A RENTAL CAR WHEN THE DEFECT IS THE PROBLEM OF THE MANUFACTURER WITH NO INFORMATION ABOUT WHEN THE PARTS WILL BE AVAILABLE. THIS COULD COST ME THOUSANDS OF DOLLARS. I AM REQUESTING A RENTAL CAR IMMEDIATELY UNTIL MY CAR CAN BE REPAIRED. THANK YOU.

Mileage: 50,000

Jun 21, 2016

THE CAR WAS PURCHASED ON APRIL 15, 2016. SINCE THEN, I HAVE HAD TO TAKE THE CAR IN FOR SERVICE SEVERAL TIMES. THE FIRST ISSUE WAS A PROBLEM WITH THE BRAKE LIGHT. THE SECOND ISSUE WAS THAT THE GEARS WOULD NOT MOVE AND I HAD TO USE A SCREW DRIVER TO CHANGE THE CAR FROM PARK TO DRIVE AND VICE VERSA, DRIVE TO REVERSE AND VICE VERSA, ETC... THE THIRD ISSUE WAS THAT THE CAR ROLLED BACKWARDS. THE RECENT ISSUE WAS FOR A RECALL ON THE POWERTRAIN CONTROL. IN ADDITION, THE CAR WHILE DRIVING ON THE FREEWAY AND LOCAL STREETS DRIFTS TO THE RIGHT SIDE. AS A RESULT OF THE DRIFTING, I HAVE HAD ALMOST THREE CAR ACCIDENTS IN THE PAST MONTH. THE SERVICE REPRESENTATIVE INFORMED ME THAT THE DRIFTING IS A RESULT OF THE ROADS ON THE FREEWAY AND LOCALLY AND NOT AN ISSUE WITH THE CAR. I NO LONGER FEEL SAFE DRIVE TO THIS CAR AND FEAR GETTING INTO A MAJOR ACCIDENT. TODAY I CONTACTED THE FIAT OWNER ASSISTANCE TO FILE A COMPLAINT AND REQUEST THAT THE ISSUE BE ADDRESSED. THEIR RESPONSE WAS THAT THE CAR WAS SAFE AS PER THE SERVICE REPORTS AND THAT I SHOULD GET A WHEEL ALIGNMENT AT MY EXPENSE. THIS RECOMMENDATION WAS MADE BY A CORPORATE REPRESENTATIVE AND NOT A MECHANIC. I AM FILING THIS COMPLAINT IN HOPES THAT THE ISSUE BE ADDRESSED AND THAT I AM ABLE TO RETURN THE FIAT FOR ANOTHER VEHICLE THAT IS SAFE AND MEET THE STANDARD OF QUALITY FIAT IS KNOWN FOR.

Mileage: 27,800

May 9, 2016

I GOT A FLAT TIRE ON A PRIMITIVE ROAD ON THE WAY BACK FROM A HIKE. I THOUGHT I WAS PREPARED FOR THIS, BECAUSE I HAD A SPARE TIRE AND ALL THE EQUIPMENT TO CHANGE IT. HOWEVER THE DEVICE THAT DEPLOYS THE SPARE WAS BROKEN. I HAD TO DRIVE THE LAST 1.5 MILES ON THE PRIMITIVE ROAD TO GET TO A PLACE WHERE A MECHANIC WOLD FIND MY CAR. FROM THE MAIN ROAD I STILL NEEDED A STRANGER TO DRIVE ME 7 MILES UPHILL TO GET CELL SERVICE. I WAS IN A VERY DANGEROUS TOWN AND IT WAS GETTING DARK OUT. BUT EVEN ONCE THE MECHANIC ARRIVED HE WAS UNABLE TO ACCESS THE SPARE. DUE TO THE SPARE NOT RELEASING AND HAVING TO DRIVE AN EXTRA MILE AFTER GETTING A FLAT TIRE I NOW HAVE A BENT RIM AS WELL. I HAD TO GET RIDES FROM THREE STRANGERS, AND SPEND THE NIGHT IN A SKETCHY HOTEL.

Mileage: 88,000

Oct 20, 2015

MY 2012 FIAT500C HAD CLUTCH/PRESSURE PLATE FAILURE A FEW WEEKS AGO. I GOT INTO MY CAR TO RUN SOME ERRANDS AND IT STARTED FINE ALTHOUGH I DID FEEL THE CLUTCH WAS A BIT STIFF. I GOT UP TO 3RD GEAR AND DROVE 2 BLOCKS TOWARD THE INTERSECTION. AS I TRIED TO SHIFT THE GEAR TO NEUTRAL AT THE RED LIGHT I COULD NOT CHANGE GEARS. LUCKILY I PRESSED DOWN HARD ENOUGH PRESSING ON THE BREAKS AND MANAGED TO BRING THE GEAR TO NEUTRAL. I PUT MY HAZARD LIGHTS ON AND MANAGED TO ROLL TO THE SIDE OF THE ROAD. I IMMEDIATELY CALLED MY FIAT SERVICE CENTER AND TOLD THEM WHAT HAD HAPPENED. THEY INSTRUCTED ME TO CALL THE COMPLIMENTARY TOW SERVICE. I GOT A CALL ON MONDAY MORNING SAYING THAT THE PRESSURE PLATE AND CLUTCH NEEDED TO BE REPLACED AND IT WOULD COST ~$1000. I ASKED THE SERVICE ADVISOR WHY IT WASN'T COVERED BY THE WARRANTY AND HE SAID THAT IT WAS CONSIDERED A WEAR AND TEAR ISSUE. IN OTHER WORDS, IT WAS MY FAULT THE CLUTCH FAILED AT 32,000 MILES. I CONTACTED FIATCARES AND THEY SAID THEY WOULD LOOK INTO IT. THEIR REPLY WAS THAT THE CAR NEEDED A NEW PRESSURE PLATE AND NEW CLUTCH AND THAT THE TECHNICIAN DID NOT BELIEVE THAT THIS WAS CAUSED BY A DEFECT ON THE MANUFACTURER'S PART AND THEREFORE THEY WERE UNABLE TO PROVIDE ASSISTANCE WITH THE REPAIR. NO CLUTCH SHOULD WEAR OUT WITHIN 3 YEARS AND ~30K MILES WHEN IT HAS HAD ONLY ONE DRIVER WITH EXPERIENCE IN DRIVING A MANUAL TRANSMISSION VEHICLE. IT IS QUITE CLEAR FROM PUBLIC ACCOUNTS THAT 2012 FIAT 500'S EXHIBIT PREMATURE CLUTCH WEAR PROBLEMS. IN ADDITION TO THE CLUTCH ISSUE, I'VE ENCOUNTERED PROBLEMS WITH MY CAR ALMOST FROM THE VERY BEGINNING, WHEN IT ONLY HAD A FEW HUNDRED MILES ON IT. I'VE HAD NUMEROUS FALSE-START ISSUES WITH THE IGNITION, I'VE EVEN HAD A INCIDENT WHERE MY ENGINE COMPLETELY SHUT OFF WHILE DRIVING! LUCKILY THIS OCCURRED WHILE DRIVING IN THE CITY. IMAGINE HOW DANGEROUS THAT WOULD HAVE BEEN IF I WERE DRIVING 70 MPH ON A HIGHWAY.

Mileage: 32,000

Jul 29, 2015

WHILE DRIVING, I ATTEMPTED TO SHIFT FROM 3RD TO 4TH GEAR AND THE CLUTCH WOULD NOT DEPRESS AND I WAS NOT ABLE TO SHIFT. THE CAR HAS ALWAYS SHIFTED WELL AND WAS SHIFTING FINE UNTIL THE MOMENT THAT THE CLUTCH PEDAL COULD NOT NOT BE DEPRESSED. THERE WAS NO WARNING THAT CLUTCH WAS ABOUT TO FAIL. I WAS ABLE TO COAST OFF THE ROAD TO A SAFE LOCATION, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF IT WOULD HAVE HAPPENED DURING RUSH HOUR.

Mileage: 37,400

Jul 29, 2015

ENGINE LIGHT AND TRANSMITION LIGHT KEEPS COMING ON ALONG WITH OTHER DASH LIGHTS. MY CAR ALSO RANDOMLY DIED, EVERYTHING WOULD CUT ON BUT MY CAR WOULDN'T TURN OVER. WE PLACED A NEW BATTERY IN IT AND THE FIAT DID THE SAME THING SO WE PUT THE OLD ONE BACK ON AND TRIED TO JUMP START IT, THE CAR ACTED LIKE IT WAS GOING TO TURN OVER BUT NEVER DID. I TOOK MY FIAT TO A FIAT DEALERSHIP TO BE FIXED THEY SAID IT WAS THE BATTERY THE WHOLE TIME BUT THE COMPUTER CHIPED WAS FRIED. THE PROBLEM IS THE FIAT HAS ONLY BEEN BACK A WEEK AND OCCASIONALLY THE ENGINE LIGHT AND TRANSMITION AND A COUPLE MORE LIGHTS ARE STILL COMMING ON. I HAVEN'T EVEN HAD THE CAR A YEAR AND I AM ALREADY HAVING MAJOR PROBLEMS.

May 25, 2015

WITHIN SEVERAL WEEKS AFTER PURCHASE OF FIAT 500 WE ENCOUNTERED A PROBLEM STARTING THE ENGINE. UPON TURNING THE IGNITION KEY THE ENGINE RESPONDED WITH AN ELECTRICAL MOTOR WHINE BUT DID NOT START. AFTER SEVERAL REPEATED ATTEMPTS THE ENGINE WOULD START AND FUNCTION NORMALLY. GAS MILEAGE HAS NEVER BEEN AS HIGH WAS REPRESENTED IN SALES INFORMATION. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MULTIPLE TIMES FOR CORRECTION BUT THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. A COMPLAINT HAS BEEN LODGED WITH BOTH THE DEALER AND FIAT USA.

Mileage: 500

Sep 23, 2014

SHORTLY AFTER PURCHASING MY VEHICLE I BEGAN TO HAVE ISSUES WITH A SOFT CLUTCH OR A STUCK CLUTCH. USUALLY WHILE DRIVING AT FREEWAY SPEEDS AND ATTEMPTING TO DOWNSHIFT OR COME TO A STOP THE CLUTCH PEDAL WILL LOSE ALL PRESSURE AND EITHER BECOME STUCK TO THE FLOOR OR NOT OPERATE NORMALLY. UPON STOPPING AND PUMPING THE CLUTCH SOME PRESSURE WILL RETURN AND THE CLUTCH WILL OPERATE ABNORMALLY FOR A SHOT TIME BEFORE RETURNING TO NORMAL FEEL. USUALLY THE CLUTCH WILL GET STUCK TO THE FLOOR AND I WILL BE UNABLE TO PULL THE CAR OUT OF GEAR WHILE DRIVING 50+ MPH. THE FLUID LEVEL IN THE MASTER CYLINDER HAS NEVER FALLEN BELOW NORMAL AND 2 SEPARATE DEALERSHIPS HAVE CHECKED IT MULTIPLE TIMES AND SAID THERE WAS NO FAULT TO BE FOUND BUT I EXPERIENCE THIS PROBLEM ON EITHER A MONTHLY, WEEKLY OR EVEN DAILY BASIS DURING THE WORST EPISODES. THE CAR IS CURRENTLY AT ABOUT 25,000 MILES NOW AND THE PROBLEM REMAINS A CONSTANT ANNOYANCE THAT LEAVES ME FEELING UNSAFE IN OPERATING THE VEHICLE AT TIMES BECAUSE I DO NOT KNOW WHEN OR HOW BAD THE PROBLEM WILL BE. *TR

Mileage: 3,000