2016 FIAT 500X Electrical System Problems

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

The contact owns a 2016 Fiat 500X. The contact stated while driving 30-35 MPH, several messages stating that the 4-WD system and the drive mode selector system were not available were displayed. The vehicle was taken to the dealer, where a computer software update was performed, per the manufacturer's recommendation; however, the failure persisted. The contact stated that the failure recurred upon starting the vehicle. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 73,000.

Mileage: 73,000

While driving, the vehicle will randomly shift to Neutral with a message appearing about shifting gears. When this happens I cannot accelerate or brake, and cannot shift gears. The only way to get the car to operate properly again is to turn the engine off and back on. Suddenly losing the ability to drive the car while on the road like this is definitely a safety risk, to me and other drivers. This has happened on three separate occasions for me. I took it to a dealership that was unable to diagnose it as they could not replicate the issue themselves during a test drive. It appears to be the same issue that is described in recall S55. However, even though my car is listed in the recall, I was told my specific VIN is not included. The dealership says there is nothing they can do.

Driving on the highway approximately 55 MPH and the vehicle went automatically went into neutral thankfully I was able to pull off to the shoulder. I put it in park and shut the vehicle off and turned it back on again, when I shifted into drive it felt like somebody just picked up the car and dropped it. This has been an ongoing issue. Dealerships don’t know what it is. I’ve done research on this specific vehicle from other owners and they have been experiencing the same thing with this make and model of vehicle

The day after we had a bad storm, my car's electrical system went haywire. I was driving to work and all kinds of warning lights started flashing. Then when I came to a stop sign, stopped, then proceed to go again the car car would not go. I was still in drive but the car would not go when I pressed the pedal. So I put the car in park then back in drive and it started driving again. Then a warning came on about my power steering. I get further down the road to a stop light. I stopped and when the light turned green it would not go again while it drive. So I put it in park and back in drive and it went.i get to a stop sign about 1 mile down the road and my steering wheel locked up. So I put the car in park and back in drive and it started turning a little bit so I was able to pull off the road into an abandoned parking lot. I tried to turn the car off and it would not turn off. So I unhooked the battery cable and it cut off. I had the car towed to my house. They hooked the cables back up yo get the car onto the tow truck. Once the car was home, the wheel was fine but it had some warning messages on the dashboard. So the next day it rained again. And I went outside later that evening and my tail lights and the dashboard was illuminated. My air conditioner was running but the car was not crank. So I finally got it to the shop and they are saying water got into the RHA hub; but how? I don't have a leak in my car. I've never seen water in my car and on top of that, why is my RHA hub in the trunk? Anyway, after that I looked it up and come to find out a lot of people with Fiats have been having the same problem. And they are just as upset and lost as I am.

2016 Fiat 500X started but would not turn off. I’ve had to get it towed out of work, my batter has died from it being on all night and a day as well. Ive had to get my coworkers to help me out and take my home after it died. The only signal I got prior was a keyless entry. I changed the batter on my key and nothing worked! I would not drive my car far in fear that it would do this far from my job or home! Dealer says that the RF Module is bad due to water leaking into the car. Dealer says that the RF module and another module needs replaced and possibly the two key FOBS will have to be replaced if the current keys do not sync up with the new RF module. I even had my battery replaced that day I went to the dealer. Thought that would help and it did for a bit.

April 2023 - While driving at ~ 35mph multiple warning light on the dashboard came on, (including traction control, AWD needs service, drive mode unavailable, emergency brake and several others) the speedometer stopped working (both the digital and analog) and a sluggish sensation was immediate (like the brakes were applied rapidly.) The car was stopped and further investigation showed that the rear brake lights were on, seemingly indicating that the brakes were engaged while the car was in park, with no one in the vehicle. The car would not shut off. The car was taken to the dealership where over 30 codes were reported. 2 sensors were replaced (one brake sensor and the traction sensor) and the dealership reported that multiple updates were performed in the 2 weeks that they had the car. Five weeks after getting the car back from the dealership the SAME condition occurred on the highway at 55mph, in a construction zone with no ability to pull off. After reaching an area where it was safe to pull off, a restart of the car (by disconnecting the battery) had all of the lights going off and the brakes functioning normally. The car was driven straight to the dealership where the issues happened again. The car now has 43 codes. They replaced the HCU/ABS module, which did not fix the issue. The car has been in the service department for 3 weeks without discovering the cause of the lights, lack of speedometer and deceleration.

The contact owns a 2016 Fiat 500X. The contact stated that on multiple occasions, the vehicle would not start, and the vehicle had to be jumped. Additionally, while driving at various speeds, the vehicle would stall without warning. The vehicle was towed to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced; however, immediately after retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.

Mileage: 33,000

My low pressure oil light continues to pop on and off. My pressure is reading very low numbers and not the required number needed for the oil to reach the top of the pump. The dealership replaced the censor on the car and it continues to pop up. This issue has been confirmed by the dealership advisor that it can be internal with my motor and continues to say it is not covered under the motor recall that was previously done in 2021 on my car. I have spoken with Mopar representative and they have stated that I have a 2 year warranty and that my current issue falls under the guidelines for motor recall. The component has not been inspected by the manufacturer. My oil has been changed and it is full. This is a safety concern because if I am driving my car and something happens to the motor or if the motor locks up while driving, I will severely be injured after i have explained to the dealership my concerns.

The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.

1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE TURN SIGNAL INTERMITTENTLY FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERITAGE FIAT LOCATED AT 11212 REISTERSTOWN RD, SUITE B, OWINGS MILLS, MD 21117 WHO DIAGNOSED THAT THE INTERNAL SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

MY CAR DIDN'T START AND THEN FINALLY DID. WHILE DRIVING IT STALLED,ALL OF A SUDDEN I GOT CONTROL ENOUGH TO PARK AT WORK . WITH NO WARNING SIGNS I PROCEEDED TO CHANGE BATTERY AFTER WORK AND IT STILL WOULDN'T START THEN AFTER ATTEMPTING TO START WITH NEW BATTERY THE CAR WITH LOCK SYMBOL CAME OUT. STILL AT THIS POINT NO WARNING WAS GIVING AS I WAS DRIVING THIS CAR PERFECTLY FINE UNTIL THIS. ALL THIS WAS ON MAIN STREETS. I HAVE SMALL KIDS AND THIS IS NOT AN ACCIDENT THAT I WOULD EVER WANT WITH OR WITHOUT THEM BECAUSE OF A TECHNICAL ISSUE OF A CAR.

SERVICE ENGINE LIGHT COMES ON, WITH "DRIVE MODE NOT AVAILABLE" WARNING. CAR SHUTS OFF FOR NO REASON WHILE IN MOTION. RESTART, LIGHT GOES OFF. SEEMS TO BE AFFECTED BY CHANGE IN WEATHER.

Mileage: 39,900

ENGINE OVERHEATED AFTER MINIMAL DRIVING IN MANHATTAN DESPITE SUFFICIENT COOLANT LEVELS. SAFETY FEATURES ARE DEFECTIVE (REAR AND SIDE WARNING INDICATORS) WORK INTERMITTENTLY.

Mileage: 31,500

LIKE EVERYONE ELSE ON HERE MY CAR HAS MULTIPLE ISSUES. CAR SHIFTS HARD FROM FIRST TO SECOND GEAR. FUEL CAR PROPULSION SEEMS OFF, DRIVERS SIDE DOOR HANDLE BROKE, DAY TIME RUNNING LIGHTS DON'T WORK, TOUCH SCREEN ON DISPLAY QUIT WORKING, CAR DOESN'T ALERT ME OF LOW OIL LEVEL, IT HAS SHUT OFF BUT I'M PRETTY SURE IT'S A SAFETY FEATURE WHEN YOUR OIL IS TO LOW SO YOU DONT BLOW YOUR CAR UP, CAR USES WAAAYYY TO MUCH OIL, GAS MILEAGE ISN'T THAT GREAT, BRAKES WERE REPLACED EVER SINCE A LOT OF TIMES MY CAR WILL SCREECH WHEN I GO TO APPLY THE BRAKES, OH AND BATTERY IS BAD LITERALLY JUST REPLACED IT HAD CORROSION AND ACID LEAKING OUT. I REALLY WANTED TO LOVE THIS CAR BUT IT'S BEEN KIND OF A DISAPPOINTMENT. I AM THE SECOND OWNER, I BOUGHT IT IN 2018 WITH ABOUT 45K MILES AND IT JUST HIT 100K A CAR FOUR YEARS OLD SHOULD NOT HAVE THIS MANY PROBLEMS IT'S REALLY UNACCEPTABLE. ITS JUST MY EVERY DAY DRIVER I MAINTENANCE IT REGULARLY AND THE MILES ARE MOSTLY HIGHWAY MILES. ALL OF THIS JUST WITHIN 2 YEARS AND 50K MILES PRETTY UNBELIEVABLE. I AM TAKING IT TO A FIAT DEALERSHIP THIS WEEK TO SEE IF THEY CAN FIX SOME OF THESE ISSUES

Mileage: 70,000

THIS CAR IS A LEMON AND THE DEALERSHIP IS FULLY AWARE. SINCE THE BEGINNING, THE CAR WILL RANDOMLY SAY DRIVE MODE UNAVAILABLE, EVEN WHILE IN OPERATION. IT GOES INTO NEUTRAL WITHOUT SHIFTING AND ALWAYS HAS. THE TRANSMISSION MESSES UP IF I SWITCH INTO SPORT FROM AUTO ON THE HIGHWAY AND IT ALWAYS HAS. THE STEERING WHEEL FELL APART ON MY WAY HOME FROM WORK AND I HAD TO CALL THE DEALERSHIP, IT HAS STARTED FALLING APART AGAIN. THE DASHBOARD STARTED COMING APART AND THAT HAD TO BE REPAIRED. THE TRUNK LOCKS WHEN IT FEELS LIKE IT, AND ALWAYS HAS. I WILL CLOSE IT AND IT WILL IMMEDIATELY UNLOCK. THIS PREVENTS ME FROM LOCKING THE CAR AND I DON'T KNOW IF IT'LL FLY OPEN IF I TRY TO DRIVE IT. I HAVE TO WAIT FOR IT TO LOCK. THIS CAN LITERALLY TAKE HOURS! 2 WEEKS AGO, MY CAR ACTUALLY STARTED BY ITSELF AT 10:30 PM. I HEARD A CAR ALARM AND ASSUMED IT WAS A NEIGHBOR'S CAR. IT WAS MINE. MY KEYS WERE DOWNSTAIRS IN MY PURSE. I WAS UPSTAIRS BINGING LAW AND ORDER SVU. I COULDN'T GET THE CAR TO SHUT OFF. IT WAS RAINING AND DARK AND I LIVE ALONE AND I DON'T KNOW MY NEIGHBORS. LUCKILY SOMEONE CAME TO HELP ME ANYWAY. THE ALARM AND RADIO WE'RE BOTH BLARING NONSTOP. THE FUSE FOR THE FUEL HAD TO BE PULLED, TO SHUT IT OFF. THIS HAPPENED FOR TWO DAYS IN A ROW. NOW IT WON'T START. THE BATTERY IS FINE, THE RADIO AND LIGHTS AND DASH LIGHTS COME ON. EVERY POSSIBLE MECHANICAL FAILURE CODE IS SHOWING UP, ABS SYSTEM, KEYLESS ENTRY, POWER STEERING, REMOTE START, AIRBAGS, CHECK ENGINE ETC ARE ALL SHOWING AS DEFECTIVE. THIS CAR IS A LEMON. POMOCO JEEP CHRYSLER IN NN, VA, KNOWS IT'S A PIECE OF CRAP. INSTEAD OF LABELING AT WHAT IT IS, THEY EXPECT ME TO BRING IT IN CONSTANTLY AND CONSTANTLY BE WITHOUT TRANSPORTATION. IF I DIDN'T NEED A CAR, I WOULD NOT HAVE PURCHASED ONE. I WOULD LIKE A CERTIFIED MECHANIC, INDEPENDENT OF CHRYSLER AND IT'S DEALERSHIPS, TO FULLY EXAMINE AND DIAGNOSE THE ISSUES WITH MY CAR.

Mileage: 78,000

I OWN A 2016 FIAT 500X, UNSURE OF THE MODEL BECAUSE I WAS TOLD I WAS PURCHASING A TREKKING BUT PAPERWORK STATES LOUNGE 2. THE VIN NUMBER HAS BROUGHT UP THE DIFFERENT TWO MODELS DEPENDING ON WHAT VIN SEARCH YOU USE. ONE ISSUE WITH THE VEHICLE, ARE THE EXTERIOR LIGHTS. AT THE CURRENT TIME, IT HAS A BLINKER, REAR TAILLIGHT AND A BRAKE LIGHT OUT. AND WHEN ONE LIGHT GOES OUT, USUALLY 2-3 OTHER LIGHTS FOLLOW. THIS WILL BE THE 3RD TIME IT'S GOING IN FOR REPAIRS FOR THAT ELECTRICAL ISSUE. IT IS ALSO CONSUMING TOO MUCH OIL. YESTERDAY AFTER I FINALLY GOT IT STARTED, SEVERAL LIGHTS APPEARED ON THE DASHBOARD, PARK BRAKE FAILURE LIGHT, TRANSMISSION MALFUNCTION INDICATOR LIGHT AND THE ESC LIGHT. WHEN I PUT IT IN DRIVE MODE, A LIGHT WARNING ME THE DRIVE MODE WAS UNAVAILABLE. THE VEHICLE IDLES ROUGH. ONCE I STOPPED AT A STOP SIGN AND THE VEHICLE JUMPED INTO NEUTRAL. THE BACKUP CAMERA HAS STAYED ON BEFORE WHILE DRIVING DOWN THE ROAD. ALSO 2 DOOR HANDLES HAVE HAD TO BE REPLACED AND THE DRIVERS SIDE KNOB THAT HAS ALREADY BEEN REPLACED ONCE, SEEMS TO BE STICKING LIKE THE ONE BEFORE IT THAT COMPLETELY BROKE OFF.

Mileage: 47,000

WHILE SITTING IN A DRIVE THRU THE COOLING FAN WENT OUT AND WAS REPLACED AT A COST OF OVER $400. JUST A FEW MONTHS LATER, IT HAPPENED AGAIN. *TR

Mileage: 40,000

MY CAR WAS STATIONARY. SITTING IN MY DRIVEWAY AND I WAS CLEANING THE INTERIOR OUT. LISTENING TO MY RADIO. THEN ALL THE SUDDEN A BUNCH OF WARNING LIGHTS START GOING OFF. PRETTY MUCH ALL OF THEM. I THOUGHT IT WAS JUST DYING SO I TRIED TO START IT. THE ALARM STARTS BLARING. EVENTUALLY THE CAR SHUT IT SELF OFF. AND NOW IT WILL NOT TURN BACK ON. IT'S JUST EXTREMELY SCARY THINKING I COULD OF BEEN DRIVING WHEN THIS HAPPENED. THE TRANSMISSION SHIFTS HARD BETWEEN ONE AND TWO. AND OCCASIONALLY THE RADIO TURNS IT'S SELF ON AND OFF. I JUST BOUGHT THIS CAR USED WITH 43,000 MILES. IT'S INSANE AND INCREDIBLY UNSAFE WITH THESE ISSUES. AND NOW IT'S DEAD IN MY DRIVEWAY. I GET PARKING LIGHTS OUT AND DAYTIME DRIVING LIGHT OUT INDICATOR. ROUGH IDLE ON COLD STARTS SOMETIMES. *TR

Mileage: 43,000

SINCE AUGUST 2019 , THE 2016 FIAT 500X HAS BEEN IN FOR ELECTRICAL ISSUES. IN AUGUST 2019 A RADIO WAS REPLACED, THE NEXT MOTH A COMPUTER MODULE WAS REPLACED, SUBSEQUENTLY SINCE OCTOBER 8 2019, THERE HAVE BEEN THREE BATTERIES INSTALLED. IT IS NOT A SAFE VEHICLE, IT CONTINUES TO LEAVE ME STRANDED . TODAY IT HAD TO BE TOWED IN AGAIN. I AM GOING TO BE STRANDED AND IN DANGER. I WAS IN VAN NUYS , CALIFORNIA IN DECEMBER WHEN THEY REPLACED A BATTERY, THEN FEBRUARY 7 , 2020 IT WAS IN MESA AZ WHEN IT HAD TO BE TOWED IN AGAIN. TODAY MARCH 11, 2020 IT WAS TOWED IN AGAIN, I DON'T KNOW WHAT THEY WILL DO THIS TIME SINCE 3 NEW BATTERIES HASN'T TAKEN CARE OF THE ISSUES. I AM PETRIFIED TO DRIVE THIS VEHICLE. I WENT THROUGH ARBITRATION ON FEBRUARY 17,2020WHICH WAS DENIED. I REALLY NEED SOME HELP TO RESOLVE THESE ISSUES

TIENE JALONES Y SE APAGAN LAS LUCES

Mileage: 75,000

I HAVE REPORTED MY ISSUES OF MY CAR COMPLETELY SHUTTING OFF WHILE DRIVING DOWN THE STREET WEATHER IT BE 25MPH OR ON THE INTERSTATE AT 70MPH. I HAVE HAD THIS ISSUE LOOKED AT BY DEALERSHIPS AND IT CONTINUES TO HAPPEN. MY LAST INCIDENT LMAO THIS CAUSED ME TO FLIP MY CAN AND HIT ANOTHER VEHICLE WHILE TRAVELING 65 MPH. MY CAR TURNS OFF COMPLETELY, SO THEN I HAVE TO PUT IT IN PARK ONE I'M ABLE TO COME TO A COMPLETE STOP AND RESTART. SOMETIMES THIS CAUSE ALL MY LIGHT TO FLICKER ON AND OFF. MY ENGINE FEELS LIKE IT'S GOING TO VIBRATE OUT OF THE FRONT OF MY CAR. THIS IS A HUGE SAFETY ISSUE I'VE BEEN REPORTING TO MY DEALER AND THE MECHANICS FOR ALMOST 2YRS NOW. I HAVE CONTACTED CHRYSLER ( FIAT SERVICE ) TO GET HELP TO FIGURE THIS ISSUE OUT PROPERLY. I WAS TOLD I MAY HAVE TO BE IN A WRECK FOR ANYTHING TO BE DONE. REALLY, SAD A TECH WOULD SAY SOMETHING LIKE THAT. MY FIRST TIME MY CAR STALLED I WAS AT A 4 WAY TURNING TO GO HOME. THIS HAPPENS LITERALLY EVERY MONTH. I HAVE CHILDREN I HAVE TO DRIVE AROUND WITH MY CAR STALLING ON MY AND COMPLETELY LOOSING POWER TO EVERYTHING.

THE CAR STATES THE ELECTRIC PARKING BREAK NEEDS SERVICE. BRAKE IS LOCKED. CAR CANNOT MOVE. ALSO STATES TRANSMISSION REQUIRES SERVICE. VEHICLE RECEIVED SERVICE TWO WEEKS AGO. I'VE HAD ISSUES EVER SINCE DEALER CONDUCTED THE COOLING FAN RECALL LAST MONTH.

Mileage: 78,000

THIS VEHICLE HAS 3 RECALLS AND I DIDN'T SEE THEM ALL LISTED ON YOUR WEBSITE. THE NEW RECALL I WILL ENCLOSE IN A DOCUMENT. THE FIRST RECALL WAS AN ISSUE WITH SHIFTING INTO ALL WHEEL DRIVE AND CONNECTED TO THE ELECTRICAL SYSTEM. THE COOLING AGENT FAN IS MALFUNCTIONING WHICH CAN OVERHEAT AND CAUSE RISK OF INJURY AND POSSIBLE FIRE IN ENGINE. I STARTED NOTICING MY CHECK ENGINE LIGHT WOULD GO ON AFTER START UP EVEN THOUGH I WASN'T DUE FOR ONE. I CHECKED OIL AND IT WAS FINE. MY CAR STARTED JOLTING FORWARD AND BACKWARDS WHEN STARTED .IT WOULD JOLT BACKWARDS WHILE IN REVERSE. IT'S LOST POWER AFTER STARTING WHILE REVERSING IN MY GARGE. AT TIMES I WAS AFRAID IT WOULD STALL WHILE DRIVING ON BACK ROADS AND WHILE SLOWING DOWN FOR TURNS.ON HIGHWAY AND MAIN ROADS I STARTED SMELLING HEAT FROM FROM ENGINE AND COULD FEEL THE ENGINE STRUGGLING TO FUNCTION. IT'S AT DEALERSHIP NOW FOR RECALL. THANKS

Mileage: 30,000

HAS HAPPENED MULTIPLE TIMES WHERE THE PUSH BUTTON IGNITION DOES NOT START THE VEHICLE- INSTEAD THE MESSAGE DRIVE MODE UNAVAILABLE POPS UP. THIS MESSAGE HAS ALSO APPEARED EVEN WHEN THE CAR HAS STARTED. ALSO, LOST ALL CONNECTION ON DASHBOARD- NO FUNCTIONALITY WHATSOEVER- TOOK IT TO THE DEALERSHIP AND WAS ADVISED NO CODE WAS THROWN- BUT IF ELECTRICAL A CODE WOULD NOT BE THROWN. WAS ADVISED TO WAIT UNTIL IT HAPPENS AGAIN AND THEN CALL TO BRING IN. THIS HAPPENED WHEN I HAD DROVE THE CAR FOR ABOUT 8 MILES TURNED OFF AND CAME BACK AFTER GOING SHOPPING FOR ABOUT AN HOUR. NO INDICATION OF AN ISSUE BEFORE OR AFTER. I PREVIOUSLY HAD AN ISSUE WITH MY ENTIRE RADIO/CENTER CONSOLE ELECTRICAL SYSTEM WHICH REQUIRED A REPLACEMENT AS THIS DEALERSHIP STATED NO UPDATES AVAILABLE.

Mileage: 17,800

I AM HAVING ISSUES AGAIN WITH MY FIAT STALLING ON ME WHILE DRIVING DOWN THE ROAD. THIS HAS BEEN HAPPENING FOR A YEAR 1/2 NOW AND NO SOLUTION VIA THE DEALERSHIP SERVICE DEPARTMENT. I WAS ALMOST REAR ENDED ON THE INTERSTATE DUE TO MY CAR SHUTTING OFF. THIS IS TIME I WAS ON THE INTERSTATE GOING 70MPH. I HAVE HAD MY CAR TOWED TO THE SERVICE DEALERSHIP IN THE PAST FOR THIS SAME ISSUE. THEY HAD IT FOR A MONTH AND SAME THING KEEPS HAPPENING. THIS IS UNSAFE AND TERRIFYING FOR ME TO DRIVE WITH MY TWO KIDS IN THE BACK.

Mileage: 56,000

ON JULY 20, 2019, MY 2016 FIAT 500X PARKED IN DRIVEWAY. PRESSED THE IGNITION BUTTON TO START AND NO START INSTEAD ALL THE WARNING LIGHTS STARTED FLASHING IN SEQUENCE. COOLANT TEMPT TOO HIGH! SERVICE TRANSMISSION! SERVICE AIRBAGS! SERVICE POWER STEERING! SERVICE ELECTRONIC PARK BRAKE! EVERY AMBER AND RED WARNING JUST CONTINUALLY REPEATS THE FLASHING SEQUENCE. OF COURSE, CAR DOES NOT RESPOND TO STARTING AND NO POWER BUTTONS RESPOND. NO ELECTRONIC BRAKE THE BATTERY IS GOOD. COOLANT IS NOT TOO HOT BECAUSE CAR HAS NOT BEEN STARTED/DRIVEN FOR 5 DAYS, SINCE JULY 15, 2019. TOTAL MILEAGE IS 10,005 MILES TO DATE! WILL HAVE TO TOW TO FIAT. AND BE AT THEIR MERCY.THIS CAR IS LIKE NEW. NOT EVEN DRIVEN EVERY. DAY. ## VIN PASSED ## ##

Mileage: 10,005

MY WIFE TOLD ME OF THIS HAPPENING TO HER AND I DIDN'T BELIEVE HER UNTIL IT HAPPENED TO ME. SO, I'M DRIVING DOWN NEIGHBORHOOD STREETS AT ABOUT 45 MPH, THE POSTED SPEED LIMIT, AND I GO TO CROSS AN INTERSECTION AND THE CAR LOSES ALL POWER WITH TRAFFIC HEADED TOWARDS ME. LUCKILY, IT REGAINED POWER A FEW SECONDS LATER, BUT I FEEL WE'VE JUST BEEN LUCKY SO FAR. MY WIFE HAS EXPERIENCED THIS SEVERAL TIMES, ON HIGHWAYS, NEIGHBORHOOD ROADS, ETC. AND I HAVE EXPERIENCED IT TWICE NOW. THE NEXT DAY, THE DRIVE MODE UNAVAILABLE MESSAGE CAME ON WHEN I STARTED THE VEHICLE AND WOULD NOT GO. TOOK IT TO THE DEALERSHIP THE FIRST TIME I EXPERIENCED IT AND WAS TOLD THE OLD UPDATE STORY. TOOK IT IN AGAIN AND THEY KEPT IT A WHOLE WEEK THE NEXT TIME AND COULDN'T FIND ANYTHING WRONG THEY SAID. IT KEEPS HAPPENING, THE COMPUTER KEEPS TURNING OFF OUR DISPLAY, AND I BELIEVE THE ENGINE FAN MAY BE GOING OUT NOW. NOT A GOOD/QUALITY VEHICLE AT ALL AND I FEEL LIKE FIAT DOESN'T HAVE ANY ANSWERS FOR THE PROBLEMS AS WE KEEP BEING TOLD "UPDATES," YET IT CONTINUES HAPPENING.

Mileage: 30,000

MY CAR HAS GONE TO THE DEALER REPEATEDLY FOR THE FOLLOWING ISSUES: BAD STRUTS, LOOSE ENGINE MOUNTS, OVERHEATING (BROKEN FAN), "DRIVE MODE NOT AVAILABLE", RADIO NOT WORKING, AND NOW MESSAGES SAYING LIGHTS ARE OUT WHEN THEY ARE NOT (CODE SAYS "PENDING CODE") THIS CAR DRIVES TERRIBLE AND IS UNSAFE AND UNRELIABLE- IT SPENDS MORE TIME AT THE DEALER THAN IN MY DRIVEWAY - IT HAS 40K MILES AND IS STILL UNDER WARRANTY

Mileage: 40,000

I BOUGHT THIS CAR SECOND HAND. 33200 MILES STILL ON THE WARRANTY. AFTER FEW MONTHS, 650 MILES OF USAGE, A WARNING LIGHT FOR FOR THE ENGINE AND "DRIVING MODE UNAVAILABLE" STARTED POPPING UP, SO THIS A PLATE LIGHT WARNING POP UP AS WELL. BROUGHT TO FIAT, THEY SAID IT WAS THE THERMOSTAT WHICH IT WAS THEN CHANGED AND SUPPOSEDLY WOULD FIX THE ISSUE. GOT THE CAR BACK. AFTER FEW DAYS AND 125 MILES MORE AGAIN THE "DRIVE MODE UNAVAILABLE" WARNING POP UP... THEN THE FOUR WHEAL DRIVE UNAVAILABLE POP UP..THERE WAS ALSO A WHEAL WARNING POPPING UP. THEN OUT OF A SUDDEN, ON A TRAFFIC LIGHT THE CAR DIDN'T WANT TO START. I HAD TO TURN OFF THE ENGINE AND TURN BACK ON. ONCE I TURNED THE ENGINE BACK, ALL KINDS OF WARNING SIGNS CAME UP. I WAS ABLE TO DRIVE HOME. THEN THE ENGINE LIGHT WARNING KEPT ON. SO DID THE "DRIVE MODE UNAVAILABLE". BROUGHT THE CAR BACK TO FIAT RIGHT AWAY. THEY SAID THE BATTERY WAS NOT TIED CORRECTLY. WHICH I DON'T UNDERSTAND HOW IT DID HAPPEN AND WHY THEY DID NOT SEE THAT THE FIRST TIME THEY LOOK AT THE CAR. GOING TO PICK UP THE CAR TOMORROW AND HOPE WILL NOT GOING TO HAVE TO REPORT FURTHER ISSUES.

Mileage: 33,231

I HAVE HAD AT LEAST 5 INCIDENTS SO FAR WITH MY FIAT TURNING COMPLETELY OFF WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT IN NUMEROUS OF TIMES TO THE DEALER WITH NO LUCK. I HAVE DOCUMENTED EACH AND EVERY TIME MY CAR DECIDES TO SHUT OFF WHILE DRIVING. I FIND MY CAR TO BE A SAFETY HAZARD TO ME AND MY FAMILY AS WELL AS OTHERS. THE DEALERSHIPS SEEM TO NOT KNOW WHY MY FIAT TENDS TO SHUT DOWN WHILE DRIVING. FIRST I HAD ONLY ABOUT 25000 MILES AND IT SHUTS OFF WHILE TURNING IN A 4 WAY INTERSECTION, FIAT PLACE HAD ME TAKE IT IN JUST TO SAY IT NEEDED AN UPDATE. SECOND TIME I STALLED IN MY NEIGHBORHOOD WITH MY CHILDREN INSIDE. CALLED THE DEALER, SAID IT NEEDED AN UPDATE. 3RD TIME HAPPENED WHILE DRIVING IT TO THE DEALERSHIP THE SAME DAY. DEALER HAD IT FOR TWO WEEKS AND SAID IT WAS A NEW UPDATE THAT CAUSED MY FIAT TO TURN OFF COMPLETELY. 4TH TIME HAPPENED WHILE I DRIVING DOWN THE ROAD AT 45MPH AND DEALER HAD ME BRING IT IN AND SAID IT WAS CAUSED BY MY KEY FOB BATTERY ( LITERALLY JUST CHANGED THE BATTERIES THE DAY BEFORE). ALL BS FROM THE DEALERS MECHANICS. SO I CALLED FIAT CUSTOMER SERVICE AND THEY TOLD ME I SHOULD NOT BE DRIVING THE VEHICLE AT ALL, I SHOULD RETURN THE CAR TO THE DEALER TO HAVE THEM RUN TEST. THEY HAD IT FOR A MONTH AND SAID IT WAS CAUSED BY MY DRIVING HABITS AND THEY COULD NOT DO ANYTHING ABOUT IT. SO NOW MY FIAT DECIDES TO SHUT OFF WHILE DRIVING 70MPH 49000 MILES ON THE INTERSTATE, THANKFULLY I WAS IN THE SLOW LANE AND WAS ABLE TO COAST TO A SAFE POSITION TO PUT MY CAR IN PARK AND RESTART. THIS HAS BEEN HAPPENING SINCE THE 3RD MONTH OF OWNERSHIP JUNE 2017.

Mileage: 49,000

DAYTIMERUNNING LIGHT. BRAKE LIGHT. PARKING LIGHT ALL OUT SAME TIME VEHICLE ONLY HAS 12,000 MILES ON IT.

Mileage: 12,000

VEHICLE FOG LIGHTS HAVE AN ISSUE WHERE ONE LIGHT GETS TOO MUCH VOLTAGE, CAUSING IT TO BURN OUT THE BULB AND THE HOLDING UNIT. SOMETIMES THE BULBS WILL RANDOMLY SWITCH (FOR EXAMPLE ONE DAY THE DRIVER'S SIDE WILL BE OUT, THEN THE NEXT DAY THE PASSENGER SIDE). I HAVE TAKEN IT TO GET REPAIRED: THE MECHANIC REPLACED THE BULB AND THE HOLDING UNIT AND ISSUE HAPPENED AGAIN A FEW MONTHS LATER. I THEN TOOK IT BACK, THE MECHANIC CHECKED MY ALTERNATOR WHICH WAS FINE AND PUTTING OUT CORRECT AC AND DC VOLTAGE. HE TOLD ME HE CALLED FIAT AND THEY WERE AWARE OF THIS BEING AN ISSUE BUT DON'T KNOW WHY. THE CAR WAS BEING DRIVEN ON BACK ROADS (SO GOING UNDER AND UP TO 45MPH) THE VERY FIRST TIME THE LIGHT WENT OUT. AFTER THE FIRST TIME, I WOULD TURN THE CAR ON AND IT WOULD BE OUT, OTHER DAYS IT WOULD BE ON AND WOULDN'T GO OUT AT ALL, OR IT WOULD GO OUT LATER WHEN I WAS DRIVING. THERE WAS REALLY NO CONSISTENCY TO THE ISSUE.

Mileage: 55,000

AROUND OCTOBER 9, I TRIED TO TURN ON THE IGNITION AS USUAL WITH THE KEY FOB. THE ENGINE WOULD'T TURN, SO I RECHARGED THE BATTERY. AFTER 10 MINUTES, IT FINALLY CRANKED. THE BATTERY IS GOOD, HOWEVER, SO I REPLACED THE BATTERY IN THE FOB. ON OCTOBER 19, I USED THE KEY FOB AND ALL KINDS OF INDICATOR LIGHTS CAME ON. WHEN I PLACED THE CAR IN REVERSE, SEVERAL LIGHT INDICATORS (SERVICE ENGINE, CHECK TRANSMISSION, ETC.) AND IT WAS LIKE SOMETHING INSIDE THE ENGINE DROPPED AS IF THE CAR SHIFTED INTO ANOTHER GEAR. THE 'R' AND THE 'D' BLINKED STEADILY. I CALLED AND ALERTED THE SERVICE DEPARTMENT AT BREWBAKER DEALERSHIP, BUT THE ONLY AVAILABILITY WAS THE FOLLOWING MONDAY. BY FATE, THE CAR BEGAN TO OPERATE BETTER. FOR NEARLY A WEEK, THE IGNITION STARTED TO IMPROVE ALTHOUGH IT WOULD TAKE TWO TRIES. ON THE MORNING OF OCTOBER 29, THE SAME PROBLEMS REOCCURED FROM OCTOBER 19. INSTEAD OF GOING TO WORK, I DROVE THE CAR STRAIGHT TO THE DEALERSHIP. THEY KEPT IT OVERNIGHT FOR SERVICE PERSONNEL TO ANALYZE THE PROBLEM. IN RESEARCH OF RECALLS, I NOTICED THAT MY CAR IS NOT ON THE RECALL LIST ALTHOUGH THE DESCRIPTIONS OF DEFECTS FIT WHAT MY CAR IS EXPERIENCING.

Mileage: 53,000

HAPPENED AGAIN -- THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN NOV 2016. ENGINE SHUTS OFF WHILE DRIVING. FIAT DEALER APPARENTLY CLUELESS ABOUT THE ISSUE AND HOW TO REPAIR. TOOK CAR TO SAME DEALER ALL THREE TIMES THIS HAPPENED - EACH TIME THEY'VE GIVEN ME A RIDICULOUS REASON THE CAR IS LITERALLY SHUTTING OFF WHILE I AM DRIVING DOWN THE STREET!! FIRST TIME THEY SAID IT WAS BECAUSE THE COMPUTER NEEDED UPDATING?!?! SECOND TIME (POSTED ON NHTSA WHEN 2ND TIME HAPPENED) THEY SAID IT WAS A LOOSE CABLE CONNECTION TO THE BATTERY - NEVER ONCE EXPLAINED WHY CAR WAS GIVING THE ALERT "DRIVE MODE UNAVAILABLE), AND NOW THIS THIRD TIME THEY SAID THEY COULDN'T GET CAR TO REPLICATE THE PROBLEM. MAKES ZERO SENSE - CAR ENGINE SHUTTING OFF WHILE DRIVING AND IN MOTION 3+ TIMES A DAY!!! FIAT DEALER KEPT CAR FOR 8 DAYS - AT ONE POINT TOLD ME IT NEEDED ALMOST $2000 OF WORK AND THAT THE REASON ENGINE WAS SHUTTING OFF WHILE DRIVING WAS LOW OIL PRESSURE?!?! AFTER I QUESTIONED THEM EXTENSIVELY ABOUT THE CHARGES AND THE SUPPOSED LOW OIL PRESSURE - THEY CHANGED THEIR STORY AND SAID OIL PRESSURE WAS JUST SLIGHTLY BELOW NORMAL AND APOLOGIZED ABOUT THE $2000 CHARGES - SAID I DIDN'T OWE ANYTHING?? AGAIN, THEY COULD NOT GIVE ME A REASON WHY CAR WAS SHUTTING OFF AND SUPPOSEDLY THEY COULDN'T GET IT TO REPLICATE THE ISSUE. SO I PICKED UP THE CAR AND IT HASN'T DIED ON ME ONCE - SO THEY MUST HAVE DONE SOMETHING TO IT. WHY THE COVER UP!?! WHY DOES MY CAR COMPLETELY SHUT OFF WHILE DRIVING?!?! EVERYTHING GOES OUT WHEN IT DOES -- BECOMES DIFFICULT TO STEER AND BRAKE. SERIOUSLY SCARY!!!

Mileage: 30,000

TL* THE CONTACT OWNED A 2016 FIAT 500X. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE FIRE CAUSED STRUCTURAL DAMAGE TO THE HOME. THE NIGHT BEFORE THE FIRE, THE VEHICLE WAS DRIVEN AND THE CONTACT NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND SAW NO SIGNS OF A FIRE. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY TO A REPAIR FACILITY FOR INSPECTION. THE VEHICLE WAS INSPECTED BY THE INSURANCE INVESTIGATOR WHO WAS UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 8,669. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 9/24/18*JB

Mileage: 8,669

OVER THE PAST TWO YEARS I'VE HAD TO TAKE MY VEHICLE IN TO THE DEALERSHIP NUMEROUS TIMES. THE CAR WILL ACCELERATE ON ITS OWN WITHOUT TOUCHING THE GAS PEDAL, SWITCH GEARS ON ITS OWN, ACCELERATE WHILE MAKING A STOP, UNCONTROLLABLY JERK WELL MOVING AT A SLOW SPEED'S AND DISPLAY MESSAGES SUCH AS DRIVE MODE UNAVAILABLE AT RANDOM TIMES WHILE DRIVING. THIS CAR IS DANGEROUS TO DRIVE AND HAS ALMOST CREATED AN ACCIDENT NUMEROUS TIMES WHILE I HAD MY CHILDREN IN THE VEHICLE. *TT *TR

Mileage: 100

THE CAR IS LESS THAN A YEAR OLD AND NO MORE THAN 5000 MILES. I NOW HAVE A WARNING MESSAGE "SERVICE ENGINE - DRIVE MODE UNAVAILABLE". NOW REMOTE START WON'T WORK NOR WILL THE TRACTION CONTROL (I.E. THE VARIOUS DRIVE MODES). FIAT DEALERSHIP IS UNABLE TO DIAGNOSE OR FIX THE PROBLEM.

MY FIAT 500X 2016, HAS BEEN CHANGING FROM SPORT MODE, TO THE TRACTION MODE, THEN OUT OF NO WHERE IT SAYS DRIVE MODE UNAVAILABLE. WHILE DRIVING. THIS IS VERY UNSAFE.

Mileage: 55,000

CAR HAS APPROX 26K MILES. DRIVING UNDER NORMAL CONDITIONS THIS MORNING AND WARNING CAME ON "SERVICE ENGINE. DRIVE MODE UNAVAILABLE". I HAD THE SUN ROOF OPEN AS I WAS DRIVING AND I KEPT THINKING I WAS SMELLING A HOT OR BURNING SMELL, BUT COULDN'T BE SURE. I POPPED THE HOOD WHEN I GOT HOME AND DIDN'T SMELL ANYTHING OBVIOUS. DON'T KNOW IF THIS IS RELATED, BUT JUST HAD IT IN FOR OIL CHANGE A WEEK AGO - THEY NEVER RESET THE OIL CHANGE LIGHT (WHICH WASN'T COMING ON BEFORE OIL CHANGE - THOUGH LOW OIL PRESSURE LIGHT WAS COMING ON -- NOW LOW OIL PRESSURE LIGHT IS OFF, BUT OIL CHANGE LIGHT IS ON!). AGAIN, DON'T KNOW IF IT IS RELATED BUT WANT TO GIVE ALL PIECES OF THE PUZZLE. ALSO MY ENGINE SHUTS OFF FOR NO APPARENT REASON WHILE DRIVING OCCASIONALLY. VERY SCARY! TOOK IT IN TO FIAT AND THEY GAVE ME A LAME EXCUSE -- IT JUST NEEDED SOME UPDATES! TO ME THAT IS JUST UNACCEPTABLE -- WHAT IF I HAD BEEN GOING 70MPH ON THE INTERSTATE AND THIS HAPPENED!? I ASKED THEM THAT EXACT QUESTION AT FIAT AND THEY JUST SHRUGGED THEIR SHOULDERS. THIS IS A SERIOUS SAFETY ISSUE AND IT IS SHOCKING TO ME THAT FIAT IS NOT TAKING IT MORE SERIOUSLY! AFTER THE "UPDATE" THAT THEY PERFORMED ABOUT 8 MONTHS AGO -- ALL SEEMED FINE UNTIL ABOUT A MONTH AGO. CAR STALLED AS I WAS DRIVING -- SEEMED TO HAPPEN ONLY WHEN I WAS GOING OVER A SPEED BUMP OR A ROUGH ROAD. THAT WAS NOT THE CASE THE FIRST TIME -- FIRST TIME I WAS ON A SMOOTH, FLAT ROAD. I REALLY FEEL LIKE A SAFETY RECALL SHOULD BE DONE ON THESE CARS BECAUSE AFTER READING ABOUT SO MANY OTHER PEOPLE HAVING THESE EXACT SAME PROBLEMS -- THIS IS CLEARLY AN ISSUE!

Mileage: 26,000

MY FIAT 500X IS BRAND NEW BARELY 350 MILES...IT HAS BEEN TOWED TWICE SO FAR AND IS PRESENTLY BEING WORKED ON NOW. I AM AFRAID TO DRIVE IT SINCE IT STALLS OUT WHILE DRIVING AND EVENTUALLY WILL NOT RESTART. I HAVE BEEN RESEARCHING ONLINE AND HAVE FOUND SIMILAR ISSUES. I FEEL UNSAFE DRIVING THIS VEHICLE AND COULD END UP BEING IN OR CAUSING AN ACCIDENT SINCE I WAS ALMOST HIT BOTH TIMES MY CAR STALLED OUT...ONCE ON THE HIGHWAY AND THE OTHER TIME MOST RECENTLY IN HIGH CITY TRAFFIC. I JUST WANT A REPLACEMENT OF EQUAL VALUE.

Mileage: 352

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING AT 8 MPH, THE DRIVE MODE UNAVAILABLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THE SENSOR NEEDED TO BE REPLACED BUT THE VEHICLE PART WAS UNAVAILABLE. THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000