2021 FORD BRONCO SPORT Electrical System Problems

The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 25V019000 (Electrical System) and 25V467000 (Fuel System, Gasoline). The contact stated that while stopped at a traffic light, there was an abnormal sound coming from underneath the passenger-side of the vehicle, and the vehicle stalled. No warning lights were illuminated. The contact stated that approximately a minute later, the vehicle restarted independently. The contact stated that upon shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to accelerate. The contact shifted to reverse(R), and the vehicle accelerated forward unintendedly. No warning lights were illuminated. The contact test-drove the vehicle in a parking lot, and the failure persisted. The contact stated that while the hand brake was off, the brakes failed to function and seized. The vehicle was towed to the residence, where the contact test-drove the vehicle, and the vehicle operated as intended. However, the contact was concerned about the failure, and the vehicle was towed to the dealer, where the recall repair of the 12-volt battery was completed, and the PCM software update were performed. Additionally, the contact was informed that the DTC codes found indicated that the transmission had failed. The transmission was not repaired due to cost. The contact picked up the vehicle and drove the vehicle back to the residence with no issues. The contact stated that the battery failed to function as intended, and the vehicle failed to start two days later . The contact stated that upon starting the vehicle on a separate occasion, the message "Parking Not Available" was displayed. In addition, the contact stated that the vehicle briefly lost motive power before slamming into gear while driving. The contact stated that the vehicle was taken to the mechanic shop of the previous owner for inspection most recently. The previous owner repaired the rear differentials; however, the failure persisted. The check engine warning li

Mileage: 53,000

The car has been dying repeatedly and then decides to work again, got a new battery and new alternator and it still died. Ford techs had it and drove it for 200 miles and couldn’t replicate the issue. Now less than a month after that the car is completely dead and won’t even start with a jump. We are towing it to ford.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while starting the vehicle, the message "Faulty Battery and Charging System" flashed on the screen, and the vehicle failed to immediately start. The contact stated that while driving later, several messages, including the messages "Faulty Power Steering" and "Faulty ABS" were displayed, and the vehicle suddenly stalled and failed to restart. The vehicle was towed to the local dealer. The vehicle was not yet diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train), which the contact related the failure. The manufacturer was not yet contacted. The failure mileage was 56,000.

Mileage: 56,000

On or about 1/16/2025 I started to have issues battery would get display on the display screen it said to turn off ignition or draw Cato conserve battery and on the ford a] it said all or some options would be disabled to save battery and also the vehicle would shudder upon slow acceleration going forward straightforward I took it to the for inspection and they said it was OK. On 11/19 -2025

While driving my 2021 Ford Bronco Sport, I experienced a strong chemical/fume smell entering the cabin, which caused headache and nausea. I later found that the battery installed in the vehicle had vent holes with visible liquid residue indicating leakage. I did not authorize or install this battery — it appears the battery was changed without my knowledge while the vehicle was in a lender’s possession. This created a serious safety concern because the fumes entered the HVAC system and the vehicle became unsafe to operate. I had the vehicle towed to two separate Ford dealerships. Both refused to inspect the HVAC system or provide a proper safety diagnosis. One dealer admitted the battery had “traces of leaking fluid,” but no diagnostic inspection was performed, and they attempted to close the repair order without documenting the safety concern. I was forced to replace the battery out of pocket just to safely drive the vehicle, but the original leaking battery and the exposure incident should still be investigated. My safety was put at risk, and the dealerships refused proper inspection or remediation.

In 2024, we had our battery replaced in our 2021 Bronco Sport by the Ford certified dealer in response to Recall Number 24S24. We did not have any issues with the previous battery. They replaced the original battery with the AGM battery, which they represented would prevent the issues that necessitated the recall - catastrophic degradation of the battery and complete loss of drive power. In mid-October 2025, my wife experienced unexpected and complete loss of drive power when exiting the interstate in the car, and was stuck in the freeway exit lane as oncoming traffic was exiting at high speeds with minimal time to avoid the stalled car. It was a dangerous situation and the car was almost struck numerous times. No warnings or messages appeared - even the hazards did not work. After about 20 minutes, we were finally able to obtain assistance from a police officer and had the car towed to a Firestone a few blocks away. Firestone confirmed that the AGM battery had failed which caused the complete loss of drive power. They replaced the battery and reprogrammed the car as best they could, but the failure of the battery also destroyed a few computer chips that needed to be replaced by Ford in order to fully reprogram it. We took it to the Ford dealership that initially replaced the battery (10 miles away) the next day, and Ford refused to refund us the costs for towing the car and replacing the battery at the Firestone, claiming our situation did not constitute an "emergency" since we could have had it towed 10 miles to the Ford dealer rather than a few blocks to the Firestone. As we did not know what was wrong with the car, we reasonably chose the Firestone as the best option, since it was only a few blocks away. Ford replaced the computer chips under the recall, but we have still paid over $600 out of pocket due to this incident that Ford refuses to pay us. The Ford dealership also took the battery when we requested the refund, and has not returned to us the battery.

I took my vehicle into my local ford dealership to get three active recalls remedied. Within 24 hours, my check engine light reappeared as well as "service engine soon" on my way into work. Upon leaving work, the dash lights were gone. They would come and go periodically. After about a week, it would pop up "service engine soon" and within ten minutes, regardless of speed, the RPMs would fly all the way up and the vehicle would act as if I took my foot off of the gas, almost immediately stopping on the highway. I would have to almost immediately pull off of the road and my vehicle would stall, flashing "shift system failure" as well as failing to let me put the vehicle into park or any other gear. Taking it into the shop, they told me that was due to a software bug WHICH THEY JUST "FIXED" with a recall update. They also proceeded to tell me there is metal debris in my oil and I need my transmission rebuilt, quoting me $13,000.

infotainment screen randomly goes black and/or disconnects from Android Auto.

Keeps cutting off and my screen aswell.

I was driving home from work one day on a Monday and my vehicle had a bunch of warning notifications pop up such as pre collision assist not available, blind spot assist not available, etc as well as a wrench icon popped up and stayed on stating to service 4wd. I stopped driving my vehicle until I could get it serviced. I then took my vehicle to ford to get it diagnosed on Friday of the same week ford stated they would be able to diagnose it for $150 then repair and labor costs would come after. Well they never looked at my vehicle Friday so they told me to bring it back the next Monday I brought it back they said they would diagnose it a few hours later I received a call stating they “think” it’s my AWD module located under the passenger seat but they would not know if that was the problem until they got under the seat and that would cost me an extra $500 for them to inspect it. From research I have been doing they should have been able to tell me if it was exactly that module or not by plugging a J2534 into the main module and using the FDRS application that all ford dealers use. From more research I have been doing this is a very common problem with 2021 ford broncos concerning the AWD module. The faulty AWD module could be caused from a faulty battery which was a recall on my specific vehicle they stated they tested my battery that day but I’m not sure if they actually did because I tested it at home and it was reading low and I just had that battery replaced by ford in March of 2025. As well a faulty AWD module in a 2021 Bronco Sport could be related to a recall, especially the recall for the powertrain control module (NHTSA Campaign 25S26) which can cause AWD system faults. Additionally, there was a separate, earlier recall (Customer Satisfaction Program 21B19) specifically addressing a faulty transistor in the AWD module itself. My car is was not a candidate for this recall but I believe it is apart of it as well as others who are experiencing this problem.

While driving, the display screen shuts off and both the speedometer and tachometer loose power. The display is off anywhere from 10-30 seconds before it acts like the system is rebooting and the startup screen comes on. Then, after the startup screen has cycled, the display starts working again. This has happened 5 times now in the last week. I have not taken to a dealer yet but am planning on scheduling an appointment as soon as possible. There were no indication prior to the display going blank and it only started recently.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 30 MPH, the vehicle lost automotive power, with several unknown warning lights were illuminated. The contact pulled over and restarted the vehicle, and the vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that a software update was required; however, soon after the software update, the vehicle stalled while leaving the dealer. The contact was informed that the failure was attributed to the software update. The contact stated that 48 hours after the software update was performed, while driving 70 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact pulled over, and the vehicle restarted after several attempts, with several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed; however, the contact was advised that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.

Mileage: 83,000

While driving with my [XXX] son in the vehicle, the vehicle suddenly shut down completely in the middle of the street at a red light. Nothing was functional and we were unable to move the vehicle out of the street. A tow truck came in 3 hours and towed the vehicle to the dealership. The dealership advised that it was the battery which they replaced. When merging lanes on the interstate with oncoming traffic, the gas accelerator would not accelerate to speed up. I had to step all the way down on it several times until the vehicle was finally able to accelerate. This has also occurred while at a red light and stop sign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact stated that the rear seat belt monitor fault service required message was displayed. The button had to be depressed and reset. The contact received NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 17,000.

Mileage: 17,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle to a State inspection, the State Inspector informed the contact that the gateway module of the vehicle failed to communicate with the inspection equipment, and the vehicle could not be inspected. The State Inspector informed the contact that it was a common failure with the model of the vehicle, and the inspector related the failure to Ford Customer Satisfaction Program Number: 22N15 (Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing). The dealer was notified of the failure and informed the contact that the vehicle was not covered. An appointment was scheduled for diagnostic a test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.

Mileage: 16,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle for the State inspection, the State inspector informed the contact that the gateway module of the vehicle failed to communicate with the inspection equipment, and the vehicle could not be inspected. The contact stated that the failure had previously occurred. The contact related the failure to Ford Customer Satisfaction Program Number: 22N15 (Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing). The dealer was notified of the failure and informed the contact that the vehicle was not covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

Mileage: 36,000

My car would not move or go into gear. I was told it was my transmission but the diagnostic said it’s my powertrain control module. The mechanic finally admitted he broke my transmission. My Bronco is still sitting at the service department of the dealership. I have not had my vehicle since June 6, 2025. All I get is still ordering parts! I need a vehicle this is my only source of transportation and now I’m borrowing daily from family members. I don’t understand why they didn’t look into the powertrain from the beginning.

The contact owns a 2021 Ford Bronco. The contact stated while driving 60 MPH, the vehicle started to lose motive power and was shaking abnormally. The contact depressed the accelerator pedal, and the RPM became elevated; however, the vehicle failed to respond as intended. The contact stated there was no warning light illuminated. The contact was able to exit the high and parked in a parking lot. The contact turned off and restarted the vehicle and became aware that the wrench symbol was displayed. The contact shifted into reverse to exit the parking lot and "Low Power Mode” warning light flashed on the instrument panel. The contact was able to drive the vehicle to a dealer at speeds below 30 MPH. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System). The contact had replaced the 12-Volt battery prior to the failure because the battery failed to charge. The contact had the alternator checked by a battery shop and the battery was in operational condition. The manufacturer was informed of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 82,000.

Mileage: 82,000

Since I have bought this used vehicle in September 2024, it has been shutting off completely with having to restart the engine. There was a recall for the battery in January 2025 that was finally approved to be replaced maybe in May or so. Battery was replaced but it keeps shutting off. I just took it in July 7 for the fuel pump to be replaced as they said that was the final cause. I drove it home the same day when it was finished and it has been shutting off still. It has shut off while I have been at the light, in reverse and as well as putting my vehicle into reverse by itself which could cause an accident. This situation has since be unresolved. I have taken it to the ford dealership with them many times with them saying there is nothing wrong with it.

My screen suddenly went black and now I have no back-up camera. My VIN is not associated with the recent camera recall, but it probably should be. This car has been reprogrammed several times for various different recalls (6).

Vehicle: 2021 Ford Bronco VIN: [XXX] Mileage: Approximately 88,000 miles Complaint: I am reporting major safety and drivability concerns with my 2021 Ford Bronco, which is currently undrivable and in the shop at Ron DuPrat Ford in Dixon, California. Despite experiencing issues nearly identical to those covered under existing recalls, my vehicle’s VIN is not currently included. While driving on the freeway, the vehicle suddenly malfunctioned. Without warning, it dropped into first gear at high speed, causing a rapid and unexpected deceleration. This could have easily resulted in a serious accident or even death — not only for my family but for others on the road. This is a major safety issue. After pulling off the road, the vehicle would no longer go into reverse and became completely undrivable. I also received multiple dashboard alerts, including: “An electrical fault has occurred with the transmission fluid pressure sensor circuit and its associated wiring.” “Powertrain Malfunction / Reduced Power” “A Powertrain or All Wheel Drive (AWD)/Four Wheel Drive (4WD) fault has been detected.” This is our main family vehicle, used daily for commuting and travel. I am still making payments on it, and the fact that it has become unsafe and unusable at this mileage is unacceptable. If this vehicle was not built for long-term use or daily driving, that should be clearly stated not discovered through dangerous failures like this. I no longer feel safe transporting my children in this car. I strongly urge the NHTSA to investigate whether the current recall coverage should be expanded to include additional VINs like mine. This appears to be a serious safety defect that poses a risk to drivers and passengers and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious safety issue with my 2021 Ford Bronco Sport. The vehicle developed an internal AC leak due to a clogged AC drain. This leak caused water accumulation inside the cabin, leading to extensive electrical system failure, including loss of power steering, multiple warning lights, and a dead battery. The vehicle is no longer drivable. Upon researching online, I found that numerous other owners of 2021 Bronco Sports have reported the same clogged AC drain issue resulting in internal leaks and electronic malfunctions. This appears to be a systemic design flaw and should be investigated for safety recall consideration. I am submitting this complaint for documentation and to request that NHTSA review the frequency and severity of this failure, especially given the risk of electrical failure while driving. Component/System Failure: The air conditioning (AC) system drain became clogged, causing water to leak inside the vehicle cabin. This leak led to corrosion, mold/mildew buildup, and multiple electrical system failures, including loss of power steering, a dead battery, and numerous dashboard warning lights. The AC system and the resulting damage are available for inspection upon request. Safety Risk: The electrical failures caused by the leak created a serious safety hazard. Loss of power steering and critical electrical systems while driving could cause loss of vehicle control, increasing the risk of an accident. Additionally, mold growth inside the cabin poses health risks to occupants. Problem Confirmation: The issue has been confirmed by an independent service center that diagnosed the clogged AC drain as the root cause. Other 2021 Ford Bronco Sport owners have reported identical problems, indicating a widespread defect. Inspection by Others: The vehicle has been inspected by independent mechanics and the dealer service department. Ford corporate has been notified but has not acknowledged this as a recall or defect.

I experienced a full loss of battery power with my 2021 Ford Bronco Sport, which I later learned is related to an open recall (Ford Recall #25S02– related to 12V battery defect). Prior to receiving the recall notice, I paid out of pocket to replace the battery after the vehicle failed to start. I brought the issue to my local Ford dealer. At this point, they removed the battery I had just purchased and installed another without fully explaining the claim process or giving me written confirmation that the claim was filed. I escalated the issue to Ford Corporate, and was told the dealership service manager has approval authority. However, I remain without confirmation of reimbursement and the process has been vague and uncooperative. I also had to track down the battery purchased and installed by Roadside Assistance myself. The recall letter clearly states that customers may be eligible for reimbursement for prior battery replacement due to this defect. This entire experience raises concerns about how seriously Ford and its dealers are handling safety recalls and reimbursement obligations.

Ford claims they have fixed the recall associated with 25S02/25V019 recall for battery issues that cause power loss with this vehicle. On May 25th 2025 this vehicle experienced the issue outlined in this recall (sudden power loss while stopping or slowing). Ford ( specifically C Harper Ford) advised the recall is not open on this vehicle and will not correct the issue. They also state the recall was inspected on April 30th while this vehicle was there for another recall ( related to the fuel injection system). Clearly the recall was not addressed or corrected due to the incident of power loss on May 25th 2025. I believe that Ford, is purposefully not addressing this problem as required under the recall and places my family in danger of death or serious bodily injury by not completing this required work.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed the dealer to have the battery replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); and the VIN was included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

Mileage: 40,000

Husbands Ford Bronco sport has had a constant smell of exhaust that fills the interior of the vehicle since purchased. Dealer said there was a “recall and fixed the problem”. It only lasted 2 days until it began again. My husband gets lightheaded and dizzy while driving and has to stop and roll his windows down. He almost passed out while driving home with our children. Dealership says “this is a common problem and Ford doesn’t have enough parts at the moment to fix it and it will be around 2-3 months until they do.” Also, the car has suddenly stopped while driving or won’t start back up. It has to sit for a day or so and then it will start. Tried replacing the battery and it didn’t work. We’ve had to leave it sitting in random parking lots several times.

I was driving 70mph on [XXX] in New Jersey when all of a sudden with no prior warning the battery light came on and my vehicle became very hard to control, I felt it shutting down so I immediately pulled to the only shoulder which happened to be on the left. The car shut down and would not start again. A State Trooper said I can not stay on the left shoulder and decided to push my car to the next exit. Since it was an electrical problem my car kept locking up and would not stay in neutral and the steering kept locking as well. I was being pushed on the left shoulder with car speeding past me while my car was locking up which also cause my tires to blow out, I was afraid for my life but the officer continued to push me. This is the second time my vehicle shut down on me leaving me in a dangerous situation, I'm afraid that next time it happens It could cause me to get seriously injured or my life! I had to have it towed to the dealership and I was charged almost $1000 for repairs and 2 weeks later I received a recall letter on this issue for the software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while his daughter was driving 25 MPH, the vehicle failed to respond. There were no warning lights illuminated. The contact's daughter was attempting to slow down while coming to a corner and the vehicle suddenly stopped. The contact stated that the vehicle lost power and was unable to shift into gear. The vehicle was taken to a service center and the battery was replaced. The vehicle was then taken to a dealer but was not yet repaired. The contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

Mileage: 45,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact was able to pull off the highway but was unable to restart the vehicle. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed and was not yet repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The contact had received the recall notification however, the part to do the recall repair was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

Mileage: 44,000

Ford has a battery that corrodes while driving and can shut off car. This is dangerous. On top of that, they had to extend warranty on drivers seat belt and fuel injector but will only allow those to be replaced once they break. My car is unsafe to drive. Imagine, car shuts off and seat belt breaks. This is dangerous.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle accelerated independently. The contact stated that after depressing the brake pedal several times, the vehicle was able to come to a stop. The message "Brakes Applied - Acceleration Reduced" was displayed. The contact had experienced the failure approximately 10 times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 25 MPH, the accelerator was pedal was depressed, and the vehicle failed to respond. The message “Charge System Soon” was displayed. The vehicle stalled and lost power. The contact called Roadside Assistance, and Roadside Assistance jumpstarted the vehicle and the contact was referred to Auto Zone. The contact purchased a battery. The dealer contacted the contact about an unknown recall. The contact informed the service technician that the instrument panel had become inoperable, and the sensors were not activated. The contact then received a notification letter and contacted the dealer and was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

Mileage: 85,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the 12-volt battery. The vehicle was not repaired and remained at the dealer. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Mileage: 50,000

See attached document for complaint.

My car has left me in the middle of the road twice in 2 weeks . I am scared and nervous can’t understand what’s going on , I am with my kids and no one to help . Every light comes on and off and it won’t start , the first time my ex husband jumped it with his jumping cables and it came right back to life , but this second time , we jumped it for about 5 times and nothing . Towing truck came in the night the day after it happened and he jumped it and it started, drove my car really carefully back home and now I’m scared to use my car because I’m afraid it’ll leave me in the middle of the highway or what’s worse it can cause an accident and my kids inside . I couldn’t even imagine how devastating that would be. Please help me to find a solution for this matter _ Sincerely, A mom with 3 kids driving to her job and kids sports every day and she needs a reliable car .

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The contact was able to pull over to the shoulder of the roadway. The vehicle was able to restart and operated as needed. The contact stated that the failure had been recurring while driving. No warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); which included the VIN; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

Mileage: 49,000

I hit the start button on my car and it began to flicker lights and start over and over again then it started an electrical fire in the front of the vehicle. We had to quickly disconnect the battery to get it to stop trying to start. I took it to the dealer and they said it was a defective starter. If I didn’t have tools or if my car was in the garage I could have been asphyxiated or my house could have caught on fire.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle shut off. The message "Charging System Shutting Down" was displayed. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the instrument cluster was inoperable. The vehicle was pulled to the residence. The contact stated that upon restarting the vehicle later, the vehicle responded as needed and was taken to the dealer, where the battery was replaced; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired because the recall remedy was not yet available. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

Mileage: 58,000

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power and the vehicle stalled. The contact's husband was not able to restart the vehicle. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The car went completely dead when I was stopped at a red light. There was no power and I couldn’t put it into park. There was no indicator light nor warning that there was a problem with the battery. This put me into great risk of being hit by another car as traffic started to worsen and cars were trying to go around me. Police came and got me out of the car and because they could not get the car into gear they called and had it towed. I incurred the cost of the tow as well as the cost of the battery and the labor to install it. I tried to get reimbursed from the dealership but they said they couldn’t help me abc suggested instead that I don’t use the auto stop/start because it was draining the battery which caused it to not have enough power to restart at the red light. This was a very frightening experience as it was in another city other than my own and it was just on the other side of a bridge during traffic hour.

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.

Mileage: 60,660

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was stopped at a traffic light and attempting to drive from the stop, the vehicle inadvertently lost motive power. The driver was unable to restart the vehicle until assistance arrived, after which the vehicle was able to be jump-started. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while approaching a stop light at 45 MPH, the brake pedal was depressed, and the vehicle stalled. No warning lights were illuminated, and the contact was forced to bring the vehicle to a complete stop. The local Police Department arrived at directed traffic around the vehicle until a tow truck was able to tow the vehicle to a local dealer, where it was diagnosed. The contact was informed that the battery had failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the service warning light illuminated. The vehicle was able to restart. The contact also stated that while attempting to park the vehicle, the transmission unexpectedly downshifted with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,534. VIN tool confirms parts not available.

Mileage: 26,534

One day after trying to remote start the vehicle it didn’t remote start. It was found the vehicle was not in park. This triggered the wrench warning light. Upon investigation by the dealer it was found the PRNDL was not responding. The PRNDL should put the car in park if the driver doesn’t and this time that didn’t happen. Seems like safety issue like the death that happened on a Chrysler vehicle because the car was not in park. My car had 32,000 miles and was only 3.5 years old. Seems this is a common problem when you search it on line.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle would not start on two occasions, both times the vehicle was jumped and started. On the third occasion the car would not start, the electrical panel flashed all the warning lights and the dashboard continually flashed on and off. It was towed to the Ford Dealership in Oxford, MS in December 2024. The dealership looked over the car, no other issues and advised that this was likely a recall and recommended a battery replacement which I did. I paid $202.65 for the repairs and in February I received a notice for 12 Volt battery recall but no instructions were provided to seek reimbursement nor was there any recall fix given (time was Q2 2025). The instrumental panel upon attempting to the start the vehicle would light up but the engine would not turn over, all warning lights would come on. Yes the vehicle is available for inspection.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon coming to a complete stop, the vehicle inadvertently lost electrical power. The vehicle was able to restart but required a jumpstart. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

Mileage: 56,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact confirmed that the vehicle was taken to a local dealer and was repaired under NHTSA Campaign Number: 25V019000 (Electrical System); however, the recall repair failed to prevent the failure from occurring. In addition, while driving at an undisclosed speed, the vehicle lost automotive power and the contact was able to pull over the shoulder of the roadway. The contact stated that the vehicle was jumpstarted. The local dealer was contacted, and the failure was identified as a possible battery-related failure. The vehicle was diagnosed, and the battery was replaced at the owner's expense. Upon further investigation, the VIN was still under recall however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,426.

Mileage: 41,426

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed when the signal changed, and the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that a passing vehicle stopped and provided a jumpstart. The contact stated that she was able to drive the vehicle back to the residence. The contact stated that the failure occurred two more times and after the last failure had taken the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Mileage: 40,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was driving on the highway at 65 MPH, the vehicle lost automotive power, and her daughter was left stranded in the middle of the highway. There were no warning lights illuminated; however, the message "Vehicle network communication error" was displayed. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); as a probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle started to shake and then lost motive power. There was no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The approximate failure mileage was 66,000. VIN tool confirms parts not available.

Mileage: 66,000

The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) and 25V019000 (ELECTRICAL SYSTEM). The contact stated that one day after several attempts, the vehicle failed start. The contact charged the battery and took it to the dealer, where it was determined that the battery had failed and needed to be replaced. The battery was replaced. The contact stated that on a separate occasion, while driving 40 MPH, there was an abnormal sound coming from the engine. An unknown message was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the timing belt had fractured, and the alternator pulley failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at approximately 4 MPH, the vehicle stalled and failed to return to normal operation. The hazard light was independently illuminated. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

Mileage: 20,000

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

MY VEHICLE IS 4 YEARS OLD AND HAVE HAD 6 RECALLS ! THIS IS NOT A SAFE VEHICLE AND I WANT MY MONEY BACK.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Driver was driving on the interstate. The car flashed several electrical system failure issues and notified that the alternator no longer functioned and that the system would then pull from the battery. The battery light came on and then flashed several warnings along with sounds. Driver was luckily able to exit the interstate and make it to a parking lot off before vehicle lost all power. Once parked and turned off, the accessories like radio and dashboard screen and lights were still functioning. The car would not start until we jumped it. Afterwards the car would not switch gears and then again flashed the electric system was experiencing failure. This and along with some whirring sounds from under the hood (what I could hear from driver seat), gave me enough reason to stop trying altogether to avoid further issues. After turning the car off, the dashboard flashed errors saying that features like electric braking, lane assist, and others were not available. Car was towed to dealership. Owners notified Ford dealership of recall # 24V267000 for the vehicle on 5/5/24. Dealership said it was not yet active recall (although issued by Ford on 4/11/2024), refused to pay for new battery and alternator needed (caused by the defunct battery- part of the recall). Owner paid out of pocket and was not reimbursed for replacement parts covered by the recall. The vehicle shutting off abruptly while driving at a high speed could have caused injuries or deaths.

Immediately after the driver started the car, many notifications popped up on the dashboard including: cross traffic system fault, service vehicle soon, full accessory power active, hill start assist not available, service AdvanceTrac, Engine Coolant Over Temperature, and Cross Traffic System Fault. The gauge showed fuel empty and other dashboard indicators were illuminated such as engine, battery, oil, seatbelt, airbag, faulty blindspot monitoring, and traction control. Driver took pictures of these notifications and indicators for documentation. Driver turned off the car and discovered recall # 25S02 for the vehicle. Owner recognized the notification explosion from similar experience on May 5, 2024 in reference to recall # 24V267000. In May 2024, the notification system showed all of the above alerts before the vehicle shut off and lost power. At this time, the vehicle was traveling at 60 mph on the interstate. Driver was fortunately able to exit and get to a parking lot before losing steering control. Vehicle would not restart, even with a jump. The vehicle was towed to dealer, however, dealer would not honor the issued recall as it was "not yet active". The dealer replaced the battery and alternator (deemed to caused by faulty battery included in recall) at expense to the driver. Driver was not reimbursed. The manufacturer was notified for May 2024 incident and again after February 4, 2025 incident. Vehicle was towed on 2/5/25 to dealer for service. Despite the active recall, there is "no current remedy" for the problem. Driver is expected to pay all costs (i.e., tow, service parts, rental car) to HOPEFULLY be reimbursed by the manufacturer once the recall solution is released. The fact that the same issue occurred with a second recall under a year is a huge inconvenience and safety risk. Current recall states, "vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed".

The contact owns a 2021 Ford Bronco Sport. The contact stated that after a year of driving the vehicle, the battery was drained upon an attempt to start the vehicle. The contact was forced to jumpstart the battery to drive the vehicle. The contact took the vehicle to a dealer and paid out-of-pocket to replace the battery. The contact stated that almost two weeks later, the battery failure returned and the was taken back to the same dealer. The contact was provided a loaner vehicle while the dealer inspected the battery. The vehicle was returned several days later because the dealer found no defect with the battery. The contact recently stated that upon starting the vehicle, the failure returned. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available; the contact was then referred to the NHTSA Hotline to report the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure was 21,626. VIN tool confirms parts not available.

Mileage: 21,626

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the transmission failed to shift to park. The battery warning light was illuminated, and the "Charging System Service Now" message was displayed on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the navigation screen intermittently went blank. The contact stated that a "System off to Save Battery Please turn ignition off or start engine," message was displayed on the navigation screen. The contact stated that over time, the instrument panel also went blank and other electrical features also failed to operate as needed. The vehicle was taken to several dealers and an independent mechanic to replace the battery; however, the failure returned after each visit. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 28,660. VIN tool confirms parts not available.

Mileage: 28,660

The contact owns a 2021 Ford Bronco Sport. The contact stated while stopped at a traffic light, the vehicle lost electrical power and stalled. The contact stated that several unknown warning lights illuminated before the screen went black. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery had failed. The contact was informed that the battery did not support the function of the vehicle and needed to be replaced. The battery was replaced. The contact stated that on another occasion, while driving at undisclosed speeds, the heating system failed. The contact stated that the passenger’s side vents were not blowing hot air. The vehicle was taken to the dealer, where it was diagnosed that the water pump and gaskets had failed and needed to be replaced. The vehicle was repaired. The failure mileage was approximately 43,000.

Mileage: 43,000

August 2024 had multiple instances where the Bronco Sport would stall out while driving, had to maneuver to the side of the road, turn the vehicle completely off, and try multiple times to restart the vehicle. Jack Demmer Ford sent a technician to our house to flash the Powertrain Control Module and Body Control Module. We saw the Part 573 Safety Recall Report 24V-267, where these modules were undercharging the battery, causing the stalling of the vehicle. The vehicle stalled out two more times after the update and has continued to run thereafter. On [XXX], Bronco Sport was struck from behind on the driver's side rear tire, car came to rest against the back axle. There was damage to the axle, rear quarter panel, tail light, and aligned rear tailgate. The vehicle battery was disconnected 12-15 times during the work, we would get messages on the app that "Remote features disabled to preserve battery" as they worked on the vehicle. The vehicle was finally ready on [XXX], for pickup. Drove the car approximately 22 miles and parked in the garage. The following morning we went to start the Bronco and there was a loud bang when we pushed the start button, and all electrical features were dead. We had to vacate the vehicle, all the power features were dead, unload, and take another vehicle for travel. When we returned on [XXX], I popped open the hood and discovered battery damage. Battery acid leaked out into a 5-foot puddle on the garage floor, power steering reservoir drained also. [XXX] had Jack Demmer Ford tow the vehicle back to their facility, they charged for inspection and denied any responsibility for battery failure. Had to have the battery replaced so they could fix the rear damage that was not done correctly the first time. This caused another claim to be filed with insurance. Now Ford is recalling Bronco's due to battery concerns. Continuous undercharging of lead battery causes sulfation, shortening battery life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Battery failed exactly as described in Ford recall 25S02 NHTSA# 25V019. On 11/1/24 drove vehicle 125 miles home on a return trip and parked car in garage. Morning of 11/2/24, vehicle would not start, battery is dead. Tried to charge battery with external charger, would not take a charge. Called dealer, scheduled appointment for 11/4/24. Morning of 11/4/24, started vehicle with a jump box, took vehicle to dealer. Vehicle would not start when shut off at Dealer. Lucky have made it there, I had shut off the auto restart vie dash button, if I had not shut it off, I would have been stranded at my first traffic stop. Dealer determined it was a failed battery, replaced it at a cost of $510 as vehicle was 2 weeks out of warranty. I reluctantly paid the $510. I was lucky that the vehicle did not start running on that (11/1/25) 125 mile drive, the battery was almost dead at the end of the trip, and of course, it would have stalled when battery got too low. There were in-dash warning messages about low battery near the end of the trip. Ford and the dealership won't reimburse me for the $510. They state that they have to test the battery under the recall, even though that original battery was disposed of by the dealership. Dealership wants to test the 2 month old replacement battery under the recall before they can do anything about a refund. That makes no sense, the replacement almost certainly will test ok.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Auto START/STOP technology failed to start the vehicle while depressing the accelerator. The contact had to connect a portable charger to be able to restart the vehicle and continue driving. The failure recurred and the engine failed to restart. The vehicle was towed to a certified mechanic who diagnosed and determined that the battery was drained and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and informed the contact that the part for the recall repair would be available approximately in April 2025. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,340. VIN tool confirms parts not available.

Mileage: 59,340

In August of 2024, my vehicle shut down after sitting at a red light. The vehicle would not turn back on nor could I put it in neutral to move it out of the way of traffic. It was explained to me that the battery was bad and had to be replaced when I took it in for service the next day. A recall was placed on my vehicle yesterday related to battery issues and I suspect my prior battery had the same issue as referenced in the recall. My car at the time was under 40,000 miles.

This has been an ongoing issue since I purchased the vehicle in July 2024. It has become so bad that the vehicle is nearly un-driveable. FORD states it is a non-issue, non safety related and there is no know fix at this time. FORD has been buying vehicles back due to this "secret recall" but after numerous calls and visits to both dealers and the Ford customer care line, nothing is being done. And while FORD might state it is an "inconvenience", when driving on the highway and a cylinder just randomly shuts down, the vehicle loses power and backfires and vibrates it is a safety concern. I have been EXTREMELY patience and professional in all my dealings with FORD on this matter, yet they refuse to offer me any help or come to a resolution in my case.

Rear brakes are noisy, they make a grinding noise. Ever since we got the vehicle . Screens turn black while driving , can control infotainment system Water gets into the vehicle when it rains or when getting car washed

The vehicle has been in the shop since day one with many many problems! The TURBO failed under warranty so they replaced it without doing proper procedures. A few months later the turbo failed again out of warranty but this time cracked the head causing damages I can not afford!! The vehicle is sitting at the dealership not fixed!! I want out of this lemon!!! I tried getting them to buy it back when I took it to the shop three different times due to break issues they could not fix but a Ford representative told me it "had too many miles" I work out of this vehicle and have not been able to work now for three months!! Note...after the first TURBO was replaced I told the dealership the vehicle was loosing antifreeze but all they did was pressure check the radiator. A few months later engine failure due to turbo failure!!

The contact owns a 2021 Ford Bronco Sport. The contact stated while his son was driving 55 MPH, several unknown warning lights illuminated. The steering wheel then seized. The vehicle was towed to the dealer and the battery was replaced. The technician inspected the alternator and stated that the alternator could not be replaced since it was fully charged. The contact stated that during the second failure, the emergency brake was applied independently. The vehicle was towed to a Walmart Service Center waiting to be towed by Ford's road side assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

Mileage: 55,000

The battery that came with the vehicle lasted less than 2 years. It was replaced after one day the car just wouldn’t hold any charge. I have the pep boys receipt and record to prove the battery would no longer hold any charge.

Battery is healthy, but car wouldn’t start. Car was just inspected and passed with flying colors. The car has stalled three times while driving, and a fourth time, it wouldn’t start. It gave the red battery warning on the dashboard when it wouldn’t start. Waited a few minutes and tried a couple times and it finally started. Drove it home nearby and don’t plan on driving it until problem is eradicated. The battery works sometimes and then doesn’t other times. There’s no warning, just stalls out of nowhere every once in a while.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The dealer was made aware of the failure. The vehicle was scheduled for a service appointment to have the recall repairs performed. The contact stated that when the vehicle was taken to the dealer, the contact was informed that the appointment needed to be rescheduled due to dealer scheduling. The contact received notification of NHTSA Campaign Numbers: 22V859000 (Fuel System, Gasoline) and 24V267000 (Electrical System, Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was taken to a vehicle inspection station, and the contact was informed that the test could not be performed due to a faulty sensor. The contact was informed by a mechanic at the inspection station that the vehicle might be under recall. The local dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

Mileage: 32,000

My daughter was operating the vehicle when it unexpectedly lost power and came to a stop without warning. The instrument panel began flashing, and she was unable to restart the vehicle to move it out of traffic. A jump-start was required to get the vehicle operational. It has been taken to Koons Ford Annapolis for evaluation. Vehicle mileage is aprox. 27,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at undisclosed speeds and while in reverse, the instrument panel occasionally flickered. The battery failure warning light illuminated intermittently. In addition, the contact stated that while attempting to start the vehicle, the engine failed to turn over. AAA was contacted and arrived on the scene to replace the battery. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at undisclosed speeds and while in reverse, the instrument panel occasionally flickered. The battery failure warning light illuminated intermittently. In addition, the contact stated that while attempting to start the vehicle, the engine failed to turn over. AAA was contacted and arrived on the scene to replace the battery. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

On two occasions vehicle has turned off while in drive. Have taken to dealership without a resolution. After vehicle is off for several minutes (unable to turn anything on including hazards) vehicle starts up and computer resets without any warnings. Unable to put the vehicle in neutral to move off the road while occurring.

Since performing a manufacturer update to the Sync technology system, my touch screen has not functioned properly, including the back up camera. The screen goes black or freezes on the rear view camera even when in drive and moving forward. Each time this happens, the system has to be rebooted.

The contact owns a 2021 Ford Bronco. The contact stated that while driving at 80 MPH, a warning message displayed reading "Service charging system soon", after which the infotainment system intermittently functioned properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the alternator harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V267000 (Electrical System, Power Train); the VIN was included and the vehicle had already been repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 36,000.

Mileage: 36,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was starting the vehicle, there was a loud sound before the vehicle lost power. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 45,500.

Mileage: 45,500

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her son was at a stopped at a traffic light, the vehicle shut off without warning, and started to roll backwards. The contact's son applied the parking brake and later restarted the vehicle. The contact stated that upon restarting the vehicle, several warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the battery was drained. The vehicle was repaired under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the contact expressed concern that the same failure might return. The contact also stated that while driving at various speeds, an audible warning chime was coming from the vehicle with the temperature gauge was hot(H). The vehicle was taken to an independent mechanic where coolant was added; however, the failure returned. The vehicle was later taken to a dealer where the water pump was replaced. The contact stated that the failure recurred twice. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. The contact's wife attempted to restart the vehicle; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred on a busy freeway. The contact stated that a Police Officer assisted the contact's wife due to the failure. The vehicle was towed to a business parking lot and was then towed to the dealer and was diagnosed with battery failure. The vehicle was repaired. The contact stated that the battery control module and the power control module were previously recalibrated under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

My 2021 Bronco Sport suddenly died on [XXX]. The parking brake engaged unexpectedly, locking all four brakes and resulting in a significant skid mark. An error message flashed: “Park Not Available. Apply Park Brake Before Exiting,” and the park gear light blinked. I turned off the engine again, but the car was dead when I tried to restart it. After getting a jump start, the car turned on. However, the parking brake engaged again shortly after. I was able to drive it off the road. My wife, a research librarian, found that many others have reported issues related to “Sudden Death Syndrome." See below. [XXX] [XXX] ). The car was towed from PA, where we were visiting, to Stanford Ford, where we purchased it on [XXX]. On 11/13, the dealership told us there was a short circuit in the wiring connected to the solenoid and estimated $900.00 for labor. At noon on 11/15, the technician was test-driving the car. By 4:17 PM, I was told it was ready. 5 min. later, they told me it wasn't ready due to another issue. At 11:15am on 11/18, we were informed the issue was a short circuit in the transmission, costing $13,000. How is that possible? The car is only three years old! We've faced many recalls with this car, the last just this past August, but the most dangerous issue is the unexpected engagement of the parking brakes, causing chaotic behavior. Given the number of similar incidents, it's hard to believe there hasn't been a recall. We could have been injured or even killed if we had been driving over 40 mh and driving in heavy traffic, or worse, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the parts would become available. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start. The contact stated that there was smoke coming from the engine compartment. The Fire Department was called, and the engine temperature was checked inside and outside the vehicle and it was determined that the engine had overheated. The vehicle was towed to the dealer to be diagnosed and it was determined that the water pump was leaking, the alternator had overheated, and the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 32,468.

Mileage: 32,468

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon attempting to start the vehicle, the vehicle failed to start and was jumpstarted. The message "Battery Saver Mode" was displayed on the infotainment system screen. Additionally, the contact stated that failure had caused the engine auto Start-Stop system to become inoperable, causing the engine to not restart automatically while attempting to resume driving from a complete stop. The contact stated that she had deactivated the engine auto Start-Stop system. The contact stated that upon accelerating from a complete stop, the vehicle hesitated to respond. The vehicle was taken to Advance Auto, where the battery was tested, and the contact was informed that the battery was in good condition and did not need to be replaced. The vehicle was taken to the dealer, where the battery replacement was recommended; however, the dealer informed the contact that there was no guarantee that the battery replacement would correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 49,000.

Mileage: 49,000

The contact owns a 2021 Ford Bronco Sport. The contact had received notification of the NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); and the vehicle was taken to the dealer to be repaired. The contact stated that 4 months later, while stopped and idling at a stop light, the vehicle lost power. The contact was unable to use any of the features or systems within the vehicle. The vehicle was towed to the dealer who diagnosed and determined that the battery had failed and needed to be replaced. The battery was replaced. The manufacturer was made aware of the failure and opened a case. The failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling and starting the vehicle, the front of the vehicle was shaking abnormally. The contact stated that while driving the vehicle the shaking ceased. The local dealer was contacted, and a service tech was sent to repair the vehicle under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) however, the abnormal shaking returned. There were no warning lights illuminated. The contact stated that the abnormal shaking persisted, and the contact waited for the shaking to cease before the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced, and the engine needed some undisclosed repairs. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) for which the VIN was included; however, the recall repair had not yet been performed. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Mileage: 108,000

My ford bronco stalled when I was slowing down at a traffic light. The entire car shutdown. The steering wheel locked up and the car could not be put into neutral. After about 15 minutes the car was able to turn on again. The stalling out at an intersection put me in danger by putting me in a situation where I was stuck in active traffic without the ability to move my car to a safe area off of the main road. There were no warning lights or messages prior to the car completely shutting off at the traffic light.

My car was stopped at a red light and when I hit the gas to go my entire car shut off. I was not able to turn my hazards on or put my car in neutral to push my car out of traffic. This is a huge safety concern because a car could’ve rear ended me since I wasn’t able to put hazards on. I attempted to jumpstart the vehicle but that didn’t work. I had to get my car towed and sent to the dealership. The issue sounds like the recall notice 24S24 - however my bronco sport says I don’t have any recalls. After talking to other bronco sport owners who had similar issues, they said they had to pay several hundred dollars to replace the battery with an AGM battery because the bronco sport isn't equipped to handle all the electronics.

My car made a loud pop noise when I go to turn it over. Then it was just dead others tried to jump it, but it wasn’t getting enough juice. Along with this all the warning signals start flashing through on the dash before basically dying. There had been warning at all early I had been driving around just fine. When we finally get to the dealership they say it was just the battery. We replace the battery but I see that other 2021 bronco sport’s had battery recall issues they said, mine didn’t fall under the date when the bad ones were produced. Still I think they should look at other dates, since they might have been over looked or on the cusps of the dates between the bad batteries and the good batteries.

The vehicle was traveling on a major highway when at a red light the car stopped and the auto start/stop engaged and the car turned off. After the car turned off I could not restart it. All power to the car was lost. No lights, radio, nothing. I attempted to put the car in neutral to move it off the highway, however the car is designed in a way it can not simply just be shifted into neutral. I grabbed the owners manual and read I needed to pull the manual park release cable located under the steering wheel. I pull the cable nothing. At this point I’ve called the local police department and they send out 2 officers. They attempt to shift the car into neutral as well, to no luck. I read the electronic parking break needs to be turned off but the car needs power to do this. My car has no power. A man comes with a jumper box and attempts to jump the car when it starts smoking. The battery has full voltage however it’s not transferring power to the car. I have to sit in the middle of a highway for 2 hours until a tow truck can tow my car. In those 2 hours I was at a significant risk of bodily and property damage and also risking harm to the other drivers on the road. Ford has no suggestion how to fix my specific problem. They’ve not taken into account a situation where there is no power to turn off the electronic parking break, to pull the cable and shift the car into neutral. The Ford service department had no idea how to replicate the situation to try and fix it. All I asked Ford for was a way to safely be able to remove my car from the middle of traffic the next time it happens. They have told me they can not help me. The Delaware city police department sent two officers who witnessed the event. Prior to the loss of power there was no warning. $1000 later I had a new starter put in and Ford did some recall work on it. However in my opinion the car is unsafe in the event power is lost again on the road.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop light with the automatic Start/Stop feature activated, the driver depressed the accelerator pedal and the vehicle instantly shut off. The vehicle was not able to be restarted and a tow truck was called to the scene. While examining the vehicle, the tow truck driver discovered that the battery in the engine compartment had exploded. The battery was replaced, and the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The local dealer was contacted, and an appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was approximately 40,000.

Mileage: 40,000

I was in the turning lane at a light and the Bronco died completely. No power at all. The brakes were locked and I could not get in neutral. Police came to push the vehicle out of traffic but we didn’t know how to get into neutral. After googling that part we were able to push into a parking lot. I had to pay for a tow truck ($125) and towed to the dealer. When they called they said the Bronco went into safety mode because the battery was low. I said why didn’t the battery light go on. There was no warning just a dead vehicle at a busy intersection. We are lucky no one rear ended us because we had no access to the hazard lights. Dealer thinks that the auto start stop kicked in while waiting for the light and the battery didn’t have enough volts to start the vehicle again causing the whole car to shut down. Really that is a horrible feature because again it was dangerous to have cars angrily pull around you because you are sitting there. I couldn’t imagine with the car being black what would of happened at night! The dealer changed the battery and claimed there is no other issue even though the car gives no notice of anything wrong.

I was in the middle of nowhere in Oklahoma on the freeway and my entire dashboard lights went out. It went black. I did not know what that meant and was scared to death that my car was just going to stop running on the freeway! I have read online that many many other people are experiencing this problem. After they recalibrated my system for the last recall this all started happening. A warning comes up saying charging system service now and the battery light flickers on for a minute and then it goes away. When it happened on the freeway at night all of the lights on my dash just totally went black. It needs to be addressed and fixed. Ford has no idea what it is and wants to charge us all kinds of money to try to figure it out. I just saw jeeps and rams were recalled for a similar issue. Why aren’t the fords being recalled??

I was in the middle of nowhere in Oklahoma on the freeway and my entire dashboard lights went out. It went black. I did not know what that meant and was scared to death that my car was just going to stop running on the freeway! I have read online that many many other people are experiencing this problem. After they recalibrated my system for the last recall this all started happening. A warning comes up saying charging system service now and the battery light flickers on for a minute and then it goes away. When it happened on the freeway at night all of the lights on my dash just totally went black. It needs to be addressed and fixed. Ford has no idea what it is and wants to charge us all kinds of money to try to figure it out. I just saw jeeps and rams were recalled for a similar issue. Why aren’t the fords being recalled??

When I came to a stop (stop sign) the vehicle's complete electrical system shut down, all went black. I couldn't turn on hazard lights or anything. (seems related to the recall notice). I waited to see if any change occurred, attempted restart, but nothing was operable. I connected a jump start battery and successfully restarted the car... all seemed ok afterward. This seems life endangering as a potential hazard.

2nd time my Bronco Sport has had an electrical failure . Has already gone thru recall and now has left me stranded again. 1st time in rush hour traffic and this time at 1 yr old son’s daycare.

This car was purchased at FAJARDO FORD IN PUERTO RICO. The car remains in PUERTO RICO where I am working temporarily. I gave FLA address for mailing address. This vehicle shut down while driving [XXX] taken in they did a recall. The car stopped [XXX] with witness. The car shut down on [XXX] at Fajardo Ford by parts dept, [XXX] car shut down again. I called Ford about the issue and they did the recall but they denied repairing it while in warranty because they said they could not replicate it. I am aware this is happening with other Bronco Sports. It is a computer issue. If I unplug the cable to battery and plug back on it resets and starts again. Nightmare of all my car purchases ever. The events are all the same on various dates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was exiting a store parking lot when my vehicle died and I lost the steering, hazard lights, ability to put it in neutral. It wouldn’t start, but the radio and air conditioning still was on. When I attempted to start everything would blink.

This newer 2021 Ford Bronco Sport stopped working and lost all power on Feb 21, 2024. The vehicle had just 37,031 miles on it. To problem solve, A neighbor jumped it. I turned the vehicle off after a few minutes and it would not turn over and start again. We jumped it again and let it run for about 10-15 minutes. Thinking it was safe to drive, I turned out of my parking lot thinking it was fine and the vehicle began to shake and putter as though it was losing power. It felt unsafe to drive it so I pulled back into my driveway and had it towed to the dealership for repair. Ford dealer told me it was the battery. Since then I’ve had issues with the drivers side window getting stuck when rolled all the way down, sometimes the vehicle has a hard time “catching” to start when I press the break and the power button simultaneously, it also feels like its lulling into between gears when I am going at a low speed. Basically the Vehicle feels like there is an electronic issue. I paid $517.50 for a new battery and labor. A battery should not be failing at 37k miles on a car that was bought brand new. I’ve leased and bought brand new cars since 1992 and I’ve never had to replace a battery on a new vehicle. Now, for the past week, this vehicle feels very tight and sounds like it’s almost grinding when I turn right or left out of my parking stall at home. It feels like there is a power train issue .

Over the past the month the vehicle has expereinced a sudden loss of power/ complete electrical failure twice. The first was in a parking space in a parking lot, the second was in the middle of busy intersection. Both times were promted by the vehicle's automatic start/stop function.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon starting the vehicle, the contact heard a loud popping sound coming from the engine compartment, after which the vehicle turned off and was unable to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 19,000.

Mileage: 19,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed and attempting to accelerate, the accelerator pedal was depressed all the way to the floorboard and the RPM increased quickly but the vehicle lost motive power. The contact stated that the vehicle vibrated violently with an abnormal humming sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); the VIN was included, but the vehicle had already been repaired. The contact also stated that the failure started following the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 30,000.

Mileage: 30,000

On 1/23/24, car was serviced for an electrical fault with the fuel pump control module which was confirmed via a vehicle alert. On 6/12/24, car was serviced for a software update recall. (I believe this was in relation to the fuel injector issue.) On 7/4/24, the car would not start but kept clicking trying to start. White smoke started coming out from under the hood. Panicked, we called the fire department and my niece's husband disconnected the battery so that the car would quit trying to start in an effort to mitigate a full fire. We could smell burning and fuel. The fire department even confirmed something smelled like it had burned but there was no active fire, so they told us to leave the battery disconnected and have it towed. I had the car towed to the dealership for $249. (Of which Ford only reimbursed me $140) My car sat for 2 weeks before Ford service confirmed the fuel injectors needed to be replaced as part of the 22N18 recall, but also said the battery was bad. Prior to this incident, I had 0 issues other than the issue in January. I had no notifications of battery issues in my app, no dimming of lights, etc. I had to pay over $300 to replace the battery so Ford could do "further testing" since I was a month out of the 36 month warranty. I picked up my car on 7/26/24 and when I started it in the bay, I smelled burning and even asked a different employee who confirmed he smelled it, and we were told by the manager that it was "old fuel burning off." He assured me the car was fine. I noticed my car being slow to start and having an odd issue whenever I turned, like a rubbing sound and it still had a burning smell even though I had to pay Ford to replace the cabin air filter. This was all new. Then, 8/18/24, my car again would not start, all the electrical lit up and the brakes were locked up. My car started smoking again under the hood as it kept trying to start. We could hear sounds like it was trying to start. Again, car is being towed to Ford.

While driving on the highway at 65 mph the vehicle completely shut off. All electrical components stopped working as well. After the recall was “fixed” it still randomly will not turn on. This car is a horrifying death trap and should be recalled completely, this is incredibly unacceptable for use and terrifying to drive. I was lucky there were no other cars around me at the time.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled. The contact stated that the infotainment screen was erratic before the failure. The contact stated that the hazard lights were inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The mechanic informed the contact that the failure was due to a design flaw. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 61,000.

Mileage: 61,000

“When attempting to start the parked Ford Bronco, the vehicle emitted a clicking sound, and a brake system error warning appeared on the monitor. Shortly afterward, smoke began pouring out from the engine bay. The fire department was called and disconnected the battery to prevent further damage. It was later determined that the battery, despite being dead, continued to send signals to the alternator and starter, which caused the alternator to burn out and the drive belt to melt.”

AWD Module tested internally bad when assessed by local dealership. Vehicle was taken in for assessment after a software update recal was completed as vehicle then started stating vehicle had a powertain malfuntion, Pre-collision system was off, Hill.assist was off, Traction control was off, 4WD unavaialble, AWD unavailable. The dealership AND Ford Customer Service states that this was not covered under the warranty as it was not a powertrain malfunction but rather and electrical issue. I researched and found Customer Satisfaction Program 21B19- AWD Module Replacement was filed with NHTSA ID Number: 10191184. Which has my vehicle make, model and year stating that there was in fact a known issue. I was never notified of this issue and am now being told my problem is only electrical and not covered under my warranty resulting in me having to pay out of pocket to correct a KNOWN problem that has been documented.

I recently had the recalls addressed (despite having any issues with the vehicle). Days later, I noticed my vehicle would occasionally not detect my key fob. Changed battery without resolution. On 6/27/24, I was driving in rush hour traffic, and stopped with the red light. When the light turned green, I went to drive, and the car shut itself down. Everything shut down. Couldn't even turn on my hazards. While waiting for a tow truck, I received a tip to use the key fob to push the start button, and that actually worked. I took it to Ford, and they returned it 12 days later with updated modules (they stated they couldn't diagnose the issue which is fascinating to me considering the nature of the recalls and all the information I am able to find online). 10 days after having it back, the vehicle hesitated to start and displayed a 4wd fault error. Contacted Ford immediately. The next morning, I started the car and the errors were gone, but I still wanted to get it checked out, so headed towards Ford. Stopped for gas on my way, but after filling up the tank, my car wouldn't start again. This time far worse than the first time, as something under the hood starting making a clanking noise, and smoke started coming out from under the hood, and smelled like electrical fire. The noise continued to get louder, and the smoke more violent. Finally cut the battery cable since the car was smoking, at the gas pump, on a busy Saturday, minutes before noon. Very scary situation, especially with kids in the car. We are OK. We are safe. But holy crap!

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle randomly shut off while coming to a complete stop. The failure had occurred several times while at a stop light, and the vehicle could not be immediately restarted. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,569.

Mileage: 54,569

June 2024, I received mail for safety recall notice re: 24S24/NHTSA 24V267. July 16, 2024, went to ford to have it fixed. Ford said everything works good. [XXX] @1450, Me and my son [XXX] old) drove to freeway in [XXX] and my car just suddenly stopped. No electrical power at all. Even the hazard lights doesnt work. Need to call 911 for safety. I was in the middle of the freeway for about 15 mins. Speed limit in the freeway is 65 miles/hr. I was so scared because I have my son with me and anytime somebody might hit our car. I had to call towing and sent to the livermore ford dealership. (Thats where i bought my car). My bronco sport will be paid off this november 2024, now im scared driving in the freeway especially i drove 40 miles one way, going to my work. What if it will happen again? Especially if it happens at night time? I work 7pm-7am. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Ford Bronco Sport Big Bend had an acute and complete power failure. I stopped for a red traffic light and was waiting to turn and my brake popped under my foot and my vehicle lost all power. It would not restart and I was broke down in the middle lane of traffic with no ability to have hazards or any kind of power. This is with approximately 27,000 miles on the vehicle that I just recently purchased. As a single lady with her quad amputee son in the car, this was very scary and certainly concerning. Ford states my vehicle has no recalls, yet this seems to be a regularly occurring issue with this specific make and model. Can this possibly be looked into and more vehicles added to this recall? Thank God I wasn’t actually in motion when I lost power. I had to have my vehicle towed to my home and now I have nothing to drive and am told my 3year/36,000 mile warranty expired a few months ago due to age, not mileage. Ford should’ve reported this, but I figured it needs to be heard again and again until this problem is corrected and unsuspecting motorists aren’t left stranded or put into any unnecessary danger at the hand of a vehicle manufacturer.

Recall notice 24S24 was completed on 6/14/2024 as notified. However, due to the recall vehicle did not notify me of low battery issue. Since low battery alert was never indicated at any time, I did not have the opportunity to replace with a fresh battery (which would have been done of course) resulting in dealership having to install a new battery at a significantly above general cost ($350.00 vs approx $200.00 or less) had service been by another company of my choosing. Replacement of battery should be covered in full (at N/C). This issue should be added to this recall since it is an over & above expense to customer. At the very least, dealership should deeply discount cost of battery replacement, not at full retail cost. Because the BCM module, PCM failed, a continuous drain of battery powered existed when vehicle was not in use. IE: the battery drained fully & was unable to jump started nor recharge when in operation. When not in use continued to "turn l light on/off, alarm alerts, lock/unlock doors, attempt to start" when turned off. This will clearly drain any battery to the point where it cannot be recharged even if it a brand new battery. Again, all systems were turned off (vehicle not running) yet battery continued to drain. Fortunately my case did not result in a crash or injury since it was off & in my drive, but it very well could have during driving (battery drains completely, vehicle can stall & shut down).

Previous NHTSA ID Number. 11596944. Recall fix was run earlier this month. Car died at stoplight two days ago. Fix run again at dealership. Car died at red light again today. Was able to put car in park. Tried to restart. Multiple flashing warnings. Was able to get hazards on this time. Had car towed back to dealer. They are calling Ford. Second time this happened at busy intersection. This time at interstate on ramp. Bus driver attempting to turn got out of bud and offered to push the car but we could not get it in neutral. Tow driver had towed in a bronco sport right before us with the same issue. Someone is going to be seriously injured. Service guy showed me record of previous error messages. There were about twenty. I have a video of the screens flashing today.

Vehicle experienced complete shut down in the middle of the road while stopped at an intersection. Could not turn on hazard lights or put the car in neutral to move out of traffic. Car made a loud thumping noise when I attempted to restart. Vehicle was towed to dealership where I was initially told the battery just needed to be charged and it was ready to pick up. When I went to the dealership to retrieve my vehicle, it would not start and had the same error messages on screen and made the same loud thumping noise. Vehicle is currently still at the dealership and no answer as to when it will be fixed or what the issue is. Today is day 5 without my vehicle.

I bought my Bronco back in January this year (2024) and everything worked great. Then fast forward the end of May (2024) and my car when I got in it and crunk it up told me my MyKey had been activated. I said what is a MyKey never heard of it before in my life. I did some Google searches and tried to figure out. Once I figured it and couldn't get it off of there myself I took it to a Ford dealership. They told me the MyKey had to have the admin key and they would have to cut one etc and then the labor all together would be 400 dollars. I was floored how did this even happen? Who put the MyKey on here? It restricts the speed which you can go, only allows the radio so high, and you have to be buckled for the radio to play its crazy. So I call the dealership which I bought it from, Hendrick, my car was used and had about 39k miles on it. They don't know about MyKey either they sell used cars, but their main cars are Chrysler, Dodge, Jeep Ram. The used car guy said he would pay 200 for the key but not the labor that we had our car long enough it was time we took responsibility for it. Fast forward I reach out to Ford. The lady at Ford who said she was just a media specialist says oh just pay the money and keep the receipt. That if Ford does a recall in the future you will be reimbursed. I told her that this response was unsatisfactory as it creates a safety issue. I told her I was taking the car to Ford for recalls that needed to be fixed the next week and I would asked them how it got set. She didn't know how it got set either. The previous Ford dealership said he didn't know and that it could have been the previous owner but he couldn't confirm. So I went to the Ford dealership in Auburn this time to have the recall fixed and the lady at thr service center said yes the MyKey is only activated off the Ford app. My wife nor myself had the Ford app at the time this started which means the previous owner still had access to my key and set these limits. Google show more

On May 25, 2024 at about 12:30 am, The vehicle suffered a classic recall 24V267000 unexpected and sudden complete loss of engine and electrical power in traffic, going into default park setting with parking brake. The vehicle could not be pushed out of traffic on a busy expressway feeder road at night. Police had to be dispatched to warn oncoming traffic of the stalled vehicle with intermittently working hazard lights. The vehicle had to be towed. Sames Ford McAllen preformed the recall reprogramming on May 31 and released to vehicle. On the first trip AFTER the BCM and PCM recall protocol had been performed the vehicle suffered the exact same failure in traffic on a busy street. The vehicle again was towed to Sames Ford, where it remains today. The recall protocol failed to remedy to serious and dangerous defect.

Our 2021 Bronco just suddenly died while driving. We were in a parking lot, moving, and it just quit. The Bronco would not restart and on the display screen it said "requires a manual start". It was not the battery, and the engine sounded like it was flooded. Thankfully, we were in a parking lot and not driving very fast. While we were waiting for a tow for over an hour, and we got the car to start and were able to drive it home. We called Ford, and their only response was if it happens again to let them know. It happened again a couple weeks later. This time while driving on a road going about 30 mph. We were lucky and able to glide into a parking lot. It was very scary because it just died. We called Ford and made an appointment to have it checked out. We were charged $1117 to replace the fuel pump ($1000 was for labor). When I questioned why a fuel pump would go bad when the vehicle is only two years old. The response was "cars aren't built like they used to be". I want our experience documented as we were very lucky that we were not injured when our vehicle died while driving. Until these incidents, there was no indication that there was anything wrong with the vehicle. We have learned that this has happened to other people as well when we Googled it. It is a huge safety concern. We now have received a Ford notice about a safety recall describing the exact issues we experienced.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start up after several attempts with several unknown messages displayed. After an hour, the contact was able to restart the vehicle. The vehicle was driven to the dealer. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was informed that software updates were performed on both the Body Control Module (BCM) and the Powertrain Control Module (PCMP). The contact stated that several days later while driving at an undisclosed speed and depressing the brake pedal, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle after waiting for nearly an hour. The manufacturer was notified of the failure and instructed the contact to take the vehicle back to the dealer; and the contact was also provided a case number. The vehicle was not repaired. The failure mileage was 53,600.

Mileage: 53,600

While idling stopped at a red light the engine suddenly shut down/stalled and the electrical system simultaneously went haywire. Specifically the dashboard alert system rapidly cycled through/flashed warning alerts for the forward collision system, then “out of fuel” then a failure with the antilock brake system. At the same time the computer touch screen went black and indicated “system restart.” The dash alerts kept cycling through the same alerts mentioned above and wouldn’t stop. I tried three different times to restart the vehicle without success. Stranded on a busy roadway, two different vehicles behind us had to take evasive action to avoid hitting us from the rear. The vehicle was towed to the dealer, who has called back to say the engine starts fine now. They will conduct further diagnosis.

As detailed by others on Ford forums, my vehicle experienced a total electronic failure after a 20 minute drive with minimal electronics on. After stopping and turning the vehicle off for 10 minutes, the vehicle would not start and the lights and electronic systems were flashing erratically. There were no warning signs to this and there was no chance that the battery had died. Jumping the car did not remedy the issue. This poses a significant inconvenience and potential safety hazard to consumers.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that several unknown warning lights were illuminated, and the "Charging System Service Now" message was displayed. The vehicle was jumpstarted, and the battery was replaced; however, the failure persisted. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000. VIN tool confirms parts not available.

Mileage: 26,000

It has been over a month and there is no fix for the recall, this is extremely scary and dangerous as the car can lose power at any time.

Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while stopped at a red light with the fuel-saving feature activated, the engine did not immediately restart after releasing the brake pedal. Also, while driving at approximately 40 MPH, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of an intersection. The failure had also occurred while parking the vehicle. The vehicle was towed to the local dealer who performed service to the power steering system but after retrieving the vehicle the failure persisted. The contact stated that the vehicle was serviced on multiple occasions for the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.

Mileage: 28,000

I was driving and the vehicle cut off completely. Lost all power and brakes and steering while driving. I hit the vehicle in front of me. The car would not restart. It got towed to the dealer. It has no power. The hazard lights would not even turn on and car could not be put in neutral to move. I was on a busy road so it was very scary while waiting on a tow truck.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.

Mileage: 29,000

On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.

Mileage: 22,768

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.

Mileage: 15,000

My son and I slowed at a light to turn right. The vehicle completely shut down in traffic. We couldn’t put the car in neutral. We couldn’t turn the hazard lights on and couldn’t jump the vehicle. Luckily we were going slow traveling approx 10-15mph. Our emergency jump machine eventually worked after about 10 minutes, but the console screen remained blank and we drove straight to the dealer, but on Saturdays they don’t have any actual maintenance. The only thing they said they can do is test the battery. After a search on the internet, this has happened to lots of people. Some 2021 Ford Bronco Sports have been recalled, but mine isn’t listed. My question to Ford is, if this is a known issue why are they risking people’s lives? Again luckily we weren’t on the highway or even busier traffic.

Dec 2023- Car was being driven at about 75mph when it quickly began coming to a stop. Took it into the dealer and they fixed something to do with a transmission switch. April 2024- Car was being driven and it came to a complete stop while in drive in the middle of the road. Nothing would work. Had to have it towed. Currently waiting updates from the dealer.

I had driven for about 30 minutes, without turning the car off, I had just picked my fiancé up at the train and was slowing down for a stop sign. The car just stopped completely the lights flashed and powered down and I couldn’t do anything with the drive shift or even get the flashers on. Luckily we were coming to a stop anyway, but for majority of the time I was without flashers lights or anything and it was getting dark. We are in Virginia working and are usually traveling the interstate at the time but happened to do separate modes. I don’t know what could have happened had I been going 70 on the highway at night. I keep trying to start the car and was eventually able to put it in park but wasn’t able to get it into neutral or anything else. After multiple start attempts I am able to get the flashers on but as I keep trying to start it was turning the flashers off. I called for assistance through the ford app and they said it would be 2 hours before someone could come. We were able to get a jump and it came back on and when it did every single warning light was on for a moment and it went back to normal and our friend followed us over to the dealer to drop off. Before this while driving I had no errors and my app said my status was green. I had no notifications of issues from the ford app or my vehicle. Right as it was shutting down it did show a ac warning of some sort. Otherwise no errors. It is currently at a ford dealer and I am waiting to hear back with what they say.

The car completely died with no warning and no electrical systems available at a stop sign. I had to waive traffic around since emergency flashers didn't work. Tried to jump with a jumping station, and a truck with an older battery which didn't work. Only minor clicking and electrical systems turned on. Had to use a car with a brand new battery in order to get car started to drive home <1mi.

As I was driving with my wife on our way back home, my vehicle flashed every warning light, and my dashboard went dark. I was going about 40–45 mph, the engine was still running, and we made it home, which was only less than 2 miles from my house. As I was driving on my way home, the media console had this message: "vehicle network communication error," but once home, I could not get the SUV to shift into park, and it suddenly shut off on it's own. My 2021 Bronco Sport is still under Ford's manufacturer warranty. I requested a tow from the Ford app to have it delivered to Hacienda Ford Service of Edinburg, Texas, and a payment of $201.09 was required to dispatch a tow service. A couple of days later, I got a call that my SUV was ready, the battery might of been in a low state of charge, and there was nothing wrong with the vehicle. The dealership service manager claimed on the phone to have never heard of a "vehicle network communication error." I even took pictures of the error message on my phone, but the dealership had no desire to even take a look at the video or pictures of the vehicle network communication error message. If it happens again, at least I know how to temporarily fix the vehicle's malfunction. The tow truck driver disconnected the battery for 15 minutes and was able to get the vehicle to start and shift it back to park. So I ended up paying $201.09 to have the privilege for Hacienda Ford Service to tell me my battery might of been at a low state of charge while I was driving.

As I was driving with my wife on our way back home, my vehicle flashed every warning light, and my dashboard went dark. I was going about 40–45 mph, the engine was still running, and we made it home, which was only less than 2 miles from my house. As I was driving on my way home, the media console had this message: "vehicle network communication error," but once home, I could not get the SUV to shift into park, and it suddenly shut off on it's own. My 2021 Bronco Sport is still under Ford's manufacturer warranty. I requested a tow from the Ford app to have it delivered to Hacienda Ford Service of Edinburg, Texas, and a payment of $201.09 was required to dispatch a tow service. A couple of days later, I got a call that my SUV was ready, the battery might of been in a low state of charge, and there was nothing wrong with the vehicle. The dealership service manager claimed on the phone to have never heard of a "vehicle network communication error." I even took pictures of the error message on my phone, but the dealership had no desire to even take a look at the video or pictures of the vehicle network communication error message. If it happens again, at least I know how to temporarily fix the vehicle's malfunction. The tow truck driver disconnected the battery for 15 minutes and was able to get the vehicle to start and shift it back to park. So I ended up paying $201.09 to have the privilege for Hacienda Ford Service to tell me my battery might of been at a low state of charge while I was driving.

another Ford APIM failure. screen failure. no functionality

Battery malfunctioned while en route, entire system went dead while on the road, entire computer system had to be replaced. Fixed by dealer at my expense, dealer/ford verifed the batteries had been coming in dead left and right. no warnings, no symptoms etc, just dies.

On February 5, 2024, the engine of a Bronco Sport shut off while driving and the dashboard lights began flashing with multiple warnings and notifications. The car would not restart and the gear shift was locked, preventing the driver from moving the vehicle out of the road during rush hour traffic. A tow truck was called, but after 30 minutes, the driver was able to restart the car and canceled the tow truck. The car was taken to the dealership on February 6, 2024, but the cause of the incident has not been diagnosed. On February 4, 2024, the driver attempted to start the engine, but the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver called a tow service, who jump-started the battery and informed the driver that the battery was not completely dead. The driver also discovered that the power steering had failed. The car was taken to the dealership on February 5, 2024, where it was diagnosed as a battery cable issue. The cable was replaced and the power steering was fixed. Dealership indicated that two repairs were unrelated. On December 8, 2023, the driver drove the car approximately 20 miles home, but upon exiting the car, the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver had to disconnect the battery cables to turn the car off completely. The driver called a tow service on December 9, 2023, who advised trying to jump-start the car. After charging the battery for 30 minutes, the car started and stopped without issue. On July 6, 2023, the customer noticed that the car was slow to start and received a warning on the dash indicating a "powertrain malfunction." The car was taken to the dealership on July 7, 2023, where it was diagnosed as having a faulty battery, which was replaced.

The incident first happened while on my way to work. After driving about 2 miles I came to stopped at a stoplight. My car completely shut off and the engine died. When trying to restart the car, I got multiple battery failure messages, and it appeared that the battery died somehow. There were absolutely no warnings beforehand. I was also unable to successfully get the vehicle into neutral because even after pulling the shifter override, I could not disengage the electric parking break. I had to get the car towed to the dealership from the middle of a busy road. The car spent 2 weeks at the first dealership. They were unable to diagnose the issue, and ultimately did nothing, stating that the battery was passing all tests so they could not replace it. 2.5 months later, my batter died again without warning (luckily this time in my driveway). I’ve taken it to a different dealership this time (after filing a complaint with Ford). This dealership again is telling me that the battery is passing tests so they can’t replace it, and that they have no idea why it failed (twice now!) Something is clearly wrong with the car — batteries/engines do not just die in the middle of driving for no reason. But so far Ford has refused to put the effort into figuring out why this is happening.

Our Bronco will be driving and all of a sudden the "Battery Charging System Service Now" warning comes on and then if you keep driving it will show "System off to save Battery" "Please turn ignition off or start vehicle" . . And the major problem is the engine is still of and we were in a turn lane in the middle of and intersection so when we stopped the car turned off and we were almost hit my a semi that was going 60mph. Once I got out I put a jump pack on it and it started right up and all the lights went off but then today it happened it again!

While at stop light, engine shut off (auto start-stop). Wouldn't restart, car would not move, automatically went into park, wouldn't go into neutral to be moved, and was stuck. Had to manually release the vehicle into neutral to be moved. Battery was completely dead, replacement solved the issue. Battery was less than 2 years old. Approx. 50k miles.

I am currently on my Third battery. Prior to getting this third car battery, there was numerous electrical issues randomly occurring. I read that there is a current investigation going on with Bronco Sports just stopping, could it be batteries failing and not being g detected?? Just wanted you to know. The first time I had dealership replace battery, they said it tested "fine" I had to insist something be done, which led them to try replacing the original battery. Since it's happened before the dealership just replaces the batteries and then stuff works normally. Can't recall dates off hand, but at home I have paperwork with dates.

[XXX] Vehicle would not start(not even crank) while parked in the garage. Could not jump start, had to be dragged out of garage(could not put in neutral) and hauled on rollback to Blaise Alexander Ford Lewisburg, Pa. Dealership kept for 4 days and charged battery and could not replicate the problem. [XXX] Vehicle while driving message of Vehicle Connection Error came up on screen and then all gauges blacked out, turned off of road and died, could not restart, could not jump start and would not crank. Again had to be drug onto rollback (could not put in neutral) and towed to Blaise Alexander Ford Lewisburg, pa , kept for 6 days and tested battery, could not charge it and replaced it at our cost. Vehicle was at 35,098miles. They could not replicate the problem. Do not feel safe driving this vehicle if it shuts down randomly at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Touch screen and dash blackout while driving. They just go completely dark. Someone’s it restarts and comes back on but if it’s dark outside I can’t see how fast I’m going.

Low coolant and smell of something hiring while driving on highway states away from home visiting family. Pulled over and no coolant in reservoir. No warning lights on dash either. Was determined by Ford Dealership on 11/27/2023 that my water pump was failing, couldn't tell me why no low coolant light came on dash. Water pump was replaced 01/02/2024 under warranty.

No dashboard activation upon entering the vehicle this morning nor would the vehicle start. After a dozen attempts to start the vehicle with no response whatsoever, the vehicle finally started (green start button blinked, but no dashboard activity on any screen). Promptly attempted to put the vehicle in reverse but it immediately died. Would not start again. Online troubleshooting led us to detach/reattach the negative battery cable, which seemed to resolve the issue. No apparent battery or cable issues upon user inspection. Drove the vehicle yesterday without issue or warning to indicate an issue might arise. Have not had this issue previously.

Slowing down at a red light, getting into a left hand turning lane there was a "thud" sound and then the car completely shut off. Nothing worked, screens went blank, no hazards, no lights. We were stuck in the middle of the road with no way to even get the car out of the way. Every once in a while the green would come on or an alarm would go off but quickly went back to black. Tow truck was able to jump it to get it on the truck but half way through the ride the engine died once more. There was no warning at all. If this would have happened on the highway, it would have been catastrophic. After learning about this happening to others and hearing that it may happen again, I will not feel safe in this car moving forward: car is a 2021 Bronco Sport, 52,000 miles. Please do something!!!

Vehicle experienced catastrophic power failure while I was driving. Without warning, the vehicle shut down completely. The engine stopped, the brakes engaged, the dash went black. There was no way to communicate with the vehicle -- no way to engage emergency flashers or even to push it to the side of the road (because the brakes were locked). There was a loud "pulse" sound coming through the speakers -- "thump. . .thump. . .thump. . ." which continued for 5 - 10 minutes. A police officer who stopped to assist noted the rear tail lights were strobing. The "P" on the transmission shifter flashed continually. Over the next 30 minutes, the infotainment screen rebooted twice, but went to black within seconds. The instrument panel rebooted once, but also went black after a few seconds. The car was towed to Kings Ford in Mason/Deerfield Township OH. The service tech reported the only issue was a dead battery which he replaced. That issue has not reoccurred in my Bronco Sport. On the Bronco Sport Forum, [XXX] reported an identical event in Feb. 2023 happened to her vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was on my way to work and as I approached a 4-way intersection, the auto-stop feature on the vehicle shut the engine off. The vehicle's instrument panel started blinking then went completely black. The vehicle became completely disabled... the hazard lights were only functioning intermittently. I tried to re-start the vehicle without success and was not able to shift to neutral. The vehicle was in the middle of the road, so I called a tow to carry it to the dealership. The dealership was able to replicate the issue and blamed it on a 'dead-cell' battery. The dealership even said that the vehicle did the same thing to them once their booster pack was removed, so a simple jump from another vehicle would not have temporarily solved the issue. Before the incident, the vehicle gave absolutely NO warning or indication that the battery levels were low. I cannot believe that with all of the modern vehicle technology available, Ford did not develop a 'low-battery' warning light for their vehicles. I expect Ford to pay for every tow needed in the future due to a dead battery that completely disables the vehicle in the middle of the street.

While driving today, this car abruptly stopped in the middle of the road. it would not restart and it was puttering over and over and popping for no reason it was resulted in me being stranded in the middle of a busy arterial for three hours. I called roadside assistance to jumpstart the vehicle and within three minutes it did the same thing is shut down at the corner. I was able to get into a parking lot and assess the issue and I actually had them jumpstart once again. I sat for 15 minutes and drove to an auto shop. They stated that there was no issue with the starter battery or alternator. However, there was a PCM code that popped up, which was related to the computer system of the vehicle. This was a very scary occurrence and I cannot believe that Car just randomly stops in the middle of the road while driving. My brother who owns his car drives over the highway every other day between two cities and I cannot imagine what will happen if they shut down on the highway.

Engine alternator failed at approximately 50,000 miles. The bearing failed and the pulley ultimately sheared off. We own 5 of these vehicles and 3 of the 5 have had this issue. The water pump also failed.

My 2021 Bronco failed our family on Friday. The Bronco failed to start upon pressing the start and brake pedal. The main console panel started flashing then cycling through all kinds of failure alerts. There was a series loud noises from the engine, the headlights flashed off and on for over 3 minutes and then the engine started smoking. The doors would not open and we were stuck inside while the engine was smoking. That smoke came through the air vents as well. Finally, I was able to get my door open though couldn’t open my son’s rear passenger side door from the outside. He was stuck inside for what seemed like forever. He was able to open it finally and I carried him inside. My son’s legs are paralyzed and he does not walk. My main concern was getting him to a safe place as I was scared to death that the engine was going to explode in that moment. The engine smoke started to ease up however the electrical burning smell was overwhelming. This all took place in my garage. The trunk would not unlock and my key fob would not engage with the vehicle at all during this time. The trunk hatch lock finally disengaged and I was finally able to get his wheelchair out. Everything failed. I could not get the Bronco into neutral at any point. The Bronco is currently at my local Ford dealer where I was told I have to wait a week before it can even be looked at. I was told "it's just the battery...." There is NO way my experience was "just the battery." As of 10/10/2023 no one from corporate or the dealer has reached out to me. Once I got to the dealer (Jarret Gordon Ford Davenport), they were so dismissive of me. The service advisor never even asked if my son or myself were OK.

Mileage: 28,296

Bought 2021 bronco sport in Dec 21. Since my engine has stuttered and started to die. The panel starts falling as if it is sitting off. This is not the auto engine shut off while idling at a light issue. Upon starting the engine you can hear a ticking and on every certain revelation the vehicle will sputter and start to cut off. It has died on 2 occasions in my driveway, but not yet on the road. It will stutter and start to die almost always in idle, especially in park, but it will do it and stay losing power mainly while driving low speeds or when not pressing gas pedal. I received recall and was told part was not available and didn't know when it would be available and have never been told part was available, but miraculously my recall order was closed without parts ever being replaced. This is like mist of the 8 recalls on this vehicle. 6 recalls where made before the vehicle came off of the train car. 6 recalls were still active the night I drove off the lot AFTER SERVICE WAS CLOSED. My first service was flat spots in my tires from sitting in a train car in Florida heat for 3 months, no parts were replaced, feb and March of last year the recall was closed before my car was in the shop... My dealership is clearing recalls and not reels my vehicle. They are taking advantage of my mental disabilities.

2021 Bronco Sport 40k- During the drive home while sitting at an intersection while in eco mode, the car lost all power. No dash, hazard lights, etc. After stepping out of the vehicle for about 15 minutes, I tried again, and still no power. Contacted a tow company for assistance and had the car towed to the closest Ford dealer. The dealer was unable to replicate the problem but did state there was a recall on the fuel system. Time for this car to be traded since I can't rely on it to keep me safe.

When trying to start the vehicle, it would not crank. Instead, all dash indicator lights, interior lights, and exterior lights began flashing. Numerous random error messages began flashing on the dashboard screen. Then a large plume of smoke began coming out from under the hood and there was an acrid burning smell. No flames were visible so the fire department would not respond when called and advised to have it towed. After much difficulty loading onto a tow truck (the parking brake would not disengage--dash indicated a parking brake fault as one of the many errors--so it had to be dragged onto the flatbed tow truck) the vehicle was towed to the local dealership in Dothan, AL. Per the dealership, there was an underhood fire involving the starter and battery. We are unable to inspect the damaged components. They stated they are unable to remedy the smoke smell that has permeated the vehicle despite the disabling lung conditions of one of our family members. We have tried numerous times over the last 9 months to get the dealership to perform service required by NHTSA Recall # 22V859, but they keep stating the parts are unavailable. They will not say whether this underhood fire is directly related to the recall already in effect.

The contact owns a 2021 Ford Bronco Sport. The contact stated while at a stop light, the vehicle shut off with several unknown warning lights illuminated. The message "Service Collision Assist" and "System Powering Down" were displayed. After the engine cooled down, the contact was able to restart the vehicle. The vehicle was taken to the dealer who was unable to find a cause for the failure. The contact stated that the failure had reoccurred. The vehicle was not repaired. On another occasion while driving 15 MPH and slowing down, the vehicle lost motive power with several unknown warning lights illuminated. The contact attempted several times to restart the vehicle, but the vehicle would not restart. The contact was able to push the vehicle off the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

Mileage: 30,000

I currently am at 14,000 miles on my2021 Bronco Sport. I have had no issues prior to what happened to me on August 9th. While I was at a light my car went completely black with no warning and I was not able to put on hazard lights or put it in neutral to get off the busy highway. I had to call 911 as cars were zipping up close to mine and I was only able to wave my arms to get them to see my car was unoccupied. I was screamed at, honked at all while frantic trying to explain to the 911 operator that I needed a deputy to come and put his lights on behind my car to prevent an accident. My car sat in the middle of the highway with no warning lights on until a tow truck arrived. We then found out there is a way to release the gear and put it into neutral so we could push it to the side of the road. The car was towed to the house where I then had to have another tow truck come get it and tow it to the dealership where i was already waiting for a part. (Differential) At this point it has now been 8 days and i have no updates on what actually happened to my car but in my discovery I have read that this is a more common occurrence than not. Just while waiting in the Enterprise waiting room, waiting for my rental I met a girl with the same exact issue. How many others is this happening to and when will Ford recall this model car before someone is killed? I want answers and want to make sure when they say my car is fixed that it truly is fixed. I am scared to death to drive it now that I even have purchased road flares so I am ready for the next break down, because I truly believe it will happen again.

On 2 occasions, 7/30/23 and 8/13/23, my 2021 Bronco suddenly stopped working with no warning whatsoever. I had no way to put on any Emergency Flashers because there was no power. The same day as the first incident, the car was brought to my local Ford Dealer and they couldn't find any problem. When they inspected it the next morning, it started right up.I had been driving the car for 2 weeks and it happened while I was driving again on 8/13/23. It died the exact same way, with no warning and no way for me to alert other drivers around me. My vehicle is currently at the Ford Service Department and they are trying to find the problem.

On Monday 7-24-2023 5:00pm rush hour in Downtown Gainesville Fl at a red light in the left lane about to turn left my car completely shutoff with no warning. It was if someone disconnected the battery completely from the car. No lights, No screen, No ignition. The traffic light turned green and I immediately pressed my foot on the brake and tried to start the engine. I noticed there were not lights, no sounds and no reaction from the engine. Windows would not go down either. I tried too put the hazards on to signal people and they had no power.The car was completely dead in the road. I jumped out of the drivers seat to warn people to go around me but traffic was whipping around me so I started to panic. I got back in the drivers seat to try and restart the car a few more times. I pressed the ignition and noticed the dash board and welcome screen flashing on and off repeatedly without success. I wanted to put the car in neutral. but the shiffter was stuck I drive and the emergency electric brake was engaged. After about 30 minutes the police came to direct traffic and he stayed with us for almost 2 hours while we waited for a tow truck. In the mean time we tried jumping the battery and for a split second the car lights on the inside all came on. Every light in the car lit up for a split second and then it totally died again. The wheels were locked so it had to be dragged onto a flat bed truck and taken to Parks Ford Gainesville. The next day I were told by [XXX] , a service technician at Parks Ford that he could not locate the issue but he called it a Catastrophic Fail and he had to call in a Master technician to look at my car and that would be the end of this week or beginning of next. This is a very dangerous thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle completely quit in heavy traffic. There were no warning signs, nothing, just completely dead. I had no option to put on hazard lights etc. Had this happened on the interstate, it would have been incredibly dangerous. It was still unsettling traveling home with others which included an 11 year-old. The police helped us get it started with a jump-box but on the way home it started to bonk out again which included a message regarding the system shutting down. I got home where the vehicle started lighting up and then it was dead yet again. A major safety issue. The vehicle has only 32K miles on it - a 2021. Ridiculous.

I was driving down a city street in Sacramento and the car just suddenly stopped- engine and everything was off. I could not get the car to turn back on. Emergency lights would not come on, it was if the entire electrical system was out. I was in the middle of the road, so needed to put hazards on to warn others and I could not. Cops came to place flares to warn other drivers after 35 minutes. No warning codes or anything to let me know what was happening. Having car towed. 10 minutes before tow truck arrived, vehicle started, so I was able to move it to a safer place. But the car was inoperable for about an hour and a half.

This vehicle is just two years old and has 38,000 miles. Meticulously maintained from day one. It is equipped with the start/stop feature. On July 8, 2023 when stopping for traffic at a U-turn lane on a heavy traveled highway the engine shut off and the entire vehicle went dead, leaving the car unable to re-start or move. Since there is no fail safe means of taking the vehicle out of gear (automatic transmission) it could not be moved out of harms way. The Hazard flashers also would not work due to the electrical failure. Emergency vehicles arrived and saved us from a rear end collision by blocking the lane of travel. Vehicle has an extended service plan and was towed to the nearest Ford dealer where a system check was performed and revealed that the battery had failed. According to the service adviser this is a common occurrence with the Bronco Sport model and they have anticipated a safety recall which has yet to be issued. The replacement of the battery at my expense corrected the problem. I wish to point out the fact that the failure of the battery in this model vehicle creates a highly dangerous situation which could lead to injuries or death. I can see no reason for the failure of the battery since it gave no indications of being in a low charge state. It merely failed without warning. The vehicle is not equipped with analog gauges so the state of charge is in no way indicated without selecting an onboard computer AP. Again, this vehicle gave no indication of a problem before failing and leaving no means of getting it into neutral so that it could be safely removed from traffic.

After coming down an incline in my garage at work I stopped at a red light, took my foot off of the brake to let the brake assist kick in and my auto idle kicked off as well. Within seconds my car shut off and the instrument panel started flickering. I got SEVERAL error messages flashing by quickly including the "Park Brake Malfunction Service Now" error. I tried to turn the car back on and kept hearing a clicking sound followed by all of the lights flashing again. I couldn't shift to any other gear and was stuck at this intersection unable to move the car or get the windows to open or do anything. Opened the hood to check the battery and everything looked clean and tightly connected. Jiggled the terminal and let it shut down completely. Tried starting again and it worked this time. This has happened once in this same spot before. I took it in to the dealership and they are currently "trying to recreate the issue to get the error message." The true safety concern is for this to happen while on the highway or even in the middle of an intersection. It seems to happen out of nowhere and the fact that the car cannot be put in neutral doesn't even allow for moving it to a safer location.

Ford Bronco Sport completely stalled at a traffic intersection nearly causing an accident. All power was off, including lights, doors, and starter. Taking car to dealer on Monday, closed during the weekend.

On 3/25/23, I was driving down a 40m and then completely shut down. The entire engph road. I had been stopped at a stoplight and as soon as I started to drive again, the car started moving forwardine, all power (dashboard lights, display screen, everything). I panicked and went to go turn the caution lights on--they wouldn't work. As people behind me started honking, I tried to roll down my window to motion them on---the window wouldn't roll down. I had no choice but to open my car door, and stick my hand out to start waving people on behind me. Knowing this was a dangerous situation to be stuck in the middle of the road with no way for cars behind me to know I was stalled, I called 911. They transferred me to the local police department and within 10 minutes, an officer got behind me and turned his lights on to notify other cars to slow down and go around. After about 45 minutes of waiting for a tow truck, the police were getting concerned because of the continued safety risk. So they had another officer jump my car. That got it into the parking lot of a CVS, where it immediately died again. When it's dead, it tries to revive itself and periodically, lights will come on and start flickering. You then go to try to turn it on and are unable to. The latter situation has happened to me twice in the past (where it will not turn on, lights flicker, etc). However, in both of those former situations, my car was parked (once at my apartment complex and once at church) so there was not as much of a safety concern .However, for it to completely dead stop in the middle lane of an extremely busy road on a Saturday at 4:30p was extremely concerning. What is more concerning is that this car is <2 years old and should NOT be doing this. The 2 other times Ford has looked at this, they run diagnostic tests and say "everything looks fine to us." As of right now, my car got towed to my Ford dealership and given today is a Sunday, I am awaiting their call on Monday.

Mileage: 4,500

The contact's wife owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, several unknown warning lights illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

Mileage: 9,000

2nd time in a month this car has shut off completely while in motion. Both times in an intersection. No power to even turn on hazards to let traffic know I was stuck. Finally gets some power and hazards are able to come on but they are faulty and glitch, do not stay consistently on. Ford had no answers for me a month ago and just sent me home.

While driving the vehicle the warning system activated and the entire car shut down. I was stranded in an intersection of a busy street during a heavy traffic period. I was unable to start the vehicle, use my hazards, or put the car in neutral to push it to a safe location.

Mileage: 36,101

The contact owns a 2021 Ford Bronco Sport. The contact stated that on numerous occasions while driving at various speeds, the instrument panel intermittently illuminated and then went blank. The vehicle was taken to the dealer where the cause of the failure could not be determined. The contact was advised by the technician that the panel was rebooting independently; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified and sent a video of the failure; however, the contact had not received a call back from the manufacturer. The failure mileage was 2,723

Mileage: 2,723

Charging System The vehicle safety systems and monitoring systems shut down due to battery charging system failures. Problem confirmed by Ford engineers. And Ford service where the vehicle is still sitting. Vehicle has been at dealership 90% since 8/2022. They and Ford engineers do not know what’s wrong or why it will not keep a charge. Battery replaced, alternator and more but it still is unsafe to drive. Have too many warnings to count. And we have taken it to dealer for repair but nothing fixes it. And even the Ford engineers do not understand why it fails.

Catastrophic engine failure on major highway . The warning message was " Your engine is shutting down "

Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn’t make sense since the vehicle is less than two years old.

Vehicle completely shut down while driving. No working lights and unable to put vehicle in neutral. Was stuck in a lane of traffic with nothing working. Same issue happened less than 2 weeks ago, dealership had the vehicle for 7 days and said they found nothing wrong and couldn’t fix it. Tow truck driver told us it was the second Bronco he tower in 2 days with the same problem.

Mileage: 9,985

Vehicle completely shut down. Nothing would work.

Within minutes of turning off my vehicle, I get the alert “ my vehicle equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery” we have had it in the ford service center several times to try to resolve this issue and they can not figure out what the problem is. They have checked several times and the Battery is not low, reset the system and replaced the module under the passenger seat. Nothing has resolved this. This has been going on for over a year now.

After I turned on the car, unbeknownst to me, the Ford Bronco stayed revved up and it did not slow down. I then switched from park to reverse and the Bronco went so fast (>4000rpm) that I ended up hitting the tree so hard that the tree was uprooted. The car was not driveable and it had to be towed. This is under progressive insurance claim: 22-3913700. The insurance company would not check the "inside" of the car (etc...transmission, electrical, etc...) as they say this is prior to the accident. I have called the Ford dealership for assistance several times to report this and for them to take a look at the inside of the car, but they have not returned my messages.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the front belt and two coolant hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

Mileage: 37,000

There is an electrical issue with the cars running lights, headlights and interior lighting. Intermittently, when the car is shut off and either locked or unlocked, the cars running lights, and/or headlights, and/or interior lighting fail to shut off. This occurs BEYOND the 30 to60 minute delay feature. This happens when you lock the door from the door lock or the key fob. In all cases the car has to be unlocked and relocked, trying either, or re-starting the car, shutting it off and locking the car again. At some point the battery will fail before its 60 months.

When trying to start my new Ford Bronco with 3000 miles on it in my driveway , the vehicle would not start and there were no lights on the dashboard , everything was black . When the vehicle was jumped , it started , but the console and radio was still black and when you put the car in drive it just stalled out. The tow truck came and could not put the vehicle in neutral so he had to drag the car onto the bed of the truck . It was taken to the dealership and they had the vehicle for a week and said they could not find a problem and after a few days the vehicle just started working. I read online that this same incident is happening to many Bronco owners and this is something that really needs to be fixed by Ford.

I was driving and a warning came up on the driver console that the I believe blind spot detection system malfunctioned (it happened really fast) and some of the lights on the dash went off. Then everything went dark on the dash and center console screen. The center console screen just said "Vehicle Network Communication Error". I turned off the car and the car would not turn back on after that. This happened while driving and could be very dangerous while driving especially at night. The Pictured attached is with the car on, before I turned it off. Once I turned it off that screen stayed on all night with that message with a few accessory lights.

I started my car on 2/15. Drove about .5 miles down the street through a fast food place. Drove another .9 miles down the street. I heard a pop and pulled over immediately and the car was already on fire. The car had around 3542 miles on it. I had just leased it in September. Ford says this was the only vehicle that this has happened too. The inspection is happening with the insurance company as well as Ford Motor Company. No prior issues and no warning signs on the car before the fire.

Both interior liftgate lights inoperative. However, the "liftgate ajar light", and came on without warning as I was driving. I had not opened the litigate. Radio system skips & pops. fails to load tor loads slowly. Brakes failed to fully engage quickly on a slow turn, causing a total loss accident. Vehicle has 645 miles on it. I love my Bronco Sport. But..is it safe to drive if I order a new one? Can there be a cross check done by VIN to ensure I'm not getting one with the same problem? Specifically, the brakes? The brake issue worries me Please advise. Thank you for your help. Sincerely, [XXX]. Vehicle purchased at Pundmann Ford, Saint Charles. Mo. 63301 on 12/3/2021 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On morning of Sept 2, 2021 I was driving home from my overnight shift as a nurse getting off about 0635, driving down a major street in the downtown area. I was approx 6 blocks from my hospital approaching a busy intersection and my Bronco Sport [2021] lost all power. Because my speed was only 30mph, it was easy to just come to a stop after a short roll Anytime the Bronco Sport shuts off it automatically goes into Park. So I had no power, not even flashers and could not put it into neutral to push it out of the intersection onto a side street. So I sat in my dead vehicle blocking traffic, just before dawn without flashers that worked, and directly in front of a bus stop, unable to move it at all. There were no warning lights or messages that came on prior to the loss of power on the dash. My radio was working fine, vehicle seemed to be running normal. After my Bronco Sport was towed to the dealer, which they have had now going on 1 week, they report the battery was completely dead and after they charged it they cannot replicate the problem I had. The battery stays charged but numerous warnings that come up on their diagnostic board. They ordered a new battery which is supposed to arrive today, Thursday 9-9-21.Once the new battery is installed they will check if the warnings go away and again if the new battery will die. The dealership cannot tell me why the battery/vehicle just died as it did. I am afraid to drive it on a crowded interstate or roadway of any type but I need a reliable vehicle to get to work.

Mileage: 5,000

The dash cluster was dead and the start button LED just flashed on and off. The battery, checked with a VOM, showed normal voltage. The vehicle would not start. I unhooked one of the battery terminals and waited 10 minutes for the system to reset. After reconnecting the battery the vehicle lit up, behaved and started as normal. One should not have to carry tools to reboot their vehicle.