2021 FORD BRONCO SPORT Power Train Problems

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving approximately 45 MPH, there was a loud scraping sound coming from the engine compartment, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic, and the failure was associated with the torque converter. The manufacturer was notified of the failure. The failure mileage was 91,000.

Mileage: 91,000

The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 25V019000 (Electrical System) and 25V467000 (Fuel System, Gasoline). The contact stated that while stopped at a traffic light, there was an abnormal sound coming from underneath the passenger-side of the vehicle, and the vehicle stalled. No warning lights were illuminated. The contact stated that approximately a minute later, the vehicle restarted independently. The contact stated that upon shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to accelerate. The contact shifted to reverse(R), and the vehicle accelerated forward unintendedly. No warning lights were illuminated. The contact test-drove the vehicle in a parking lot, and the failure persisted. The contact stated that while the hand brake was off, the brakes failed to function and seized. The vehicle was towed to the residence, where the contact test-drove the vehicle, and the vehicle operated as intended. However, the contact was concerned about the failure, and the vehicle was towed to the dealer, where the recall repair of the 12-volt battery was completed, and the PCM software update were performed. Additionally, the contact was informed that the DTC codes found indicated that the transmission had failed. The transmission was not repaired due to cost. The contact picked up the vehicle and drove the vehicle back to the residence with no issues. The contact stated that the battery failed to function as intended, and the vehicle failed to start two days later . The contact stated that upon starting the vehicle on a separate occasion, the message "Parking Not Available" was displayed. In addition, the contact stated that the vehicle briefly lost motive power before slamming into gear while driving. The contact stated that the vehicle was taken to the mechanic shop of the previous owner for inspection most recently. The previous owner repaired the rear differentials; however, the failure persisted. The check engine warning li

Mileage: 53,000

The main symptom is chatter/shudder during low speed turning events. This is due to a faulty rear differential unit. The problem has been confirmed by the dealer. No lamps or other warnings present prior to the failure. The manufacturer has issued multiple TSBs, latest being TSB 25 2351.

For over a year now my car has been making a chatter/shudder noise during low speed turning. The car even shut off completely on me once while turning on a busy highway. There is a recall out (21S02) for my exact car, but built between 10/29/2020-12/11/2020. My build is not within the range however after getting it inspected, I have this exact issue with my axle having lubricant below the minimal fill level. I am worried that I will lose control of my car again and end up in a life-threatening accident.

The contact's son owns a 2021 Ford Bronco Sport. While the contact's son was driving at an undisclosed speed, the driver heard an abnormal grinding sound coming from the rear differential. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed vent tube and water intrusion. The contact was informed that the water intrusion damaged the clutch and gears. The contact was informed that the rear differential and vent tube needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was provided a discount on the cost of the part. In addition, the contact was informed that the failure was a known failure with the model vehicle; however, a recall had not been initiated. The failure mileage was approximately 81,421.

Mileage: 81,421

The contact's son owns a 2021 Ford Bronco Sport. While the contact's son was driving at an undisclosed speed, the driver heard an abnormal grinding sound coming from the rear differential. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed vent tube and water intrusion. The contact was informed that the water intrusion damaged the clutch and gears. The contact was informed that the rear differential and vent tube needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was provided a discount on the cost of the part. In addition, the contact was informed that the failure was a known failure with the model vehicle; however, a recall had not been initiated. The failure mileage was approximately 81,421.

Mileage: 81,421

On or about 1/16/2025 I started to have issues battery would get display on the display screen it said to turn off ignition or draw Cato conserve battery and on the ford a] it said all or some options would be disabled to save battery and also the vehicle would shudder upon slow acceleration going forward straightforward I took it to the for inspection and they said it was OK. On 11/19 -2025

We experienced premature failure of the rear differential, which was told to us to be a "know defect" by our dealership service department. Ford has been made readily aware of this failure point and potential safety concern-- it is well-documented on the internet, including this NHTSA website, yet fails to issue the proper and appropriate recalls. Consumers are expected to foot the bill for this known manufacturing failure point, which is not only inappropriate, but also extremely dangerous. Failure of the rear differential carries a known potential risk of catastrophic failure-- an immediate recall should be issued for any models affected.

I am submitting this letter to report a potentially widespread safety defect in the 2021 Ford Bronco related to the rear differential assembly. Many owners, including myself, have experienced or are concerned about premature failure of the rear differential under normal driving conditions. This issue can lead to loss of vehicle control and represents a significant safety risk on public roads. Ford Motor Company appears aware of the recurring nature of this defect but has not, to date, issued a recall or extended coverage for affected vehicles. I am requesting that NHTSA investigate this issue as a possible design or manufacturing defect that warrants a formal recall or technical action from Ford. Description of Issue: Premature rear differential failure / widespread owner reports Problem has been reported to Ford Motor Company as well as Sutton Ford Dealership. They did the inspection and diagnosed it. I took my vehicle to that dealership numerous times and told them about the noise I was experiencing and it came back no problems found. This truck has had several recalls and problems since it rolled off the assembly line.

Vehicle is experiencing issues with shuttering from the rear differential and a 4wd fault code with vehicle just out of warranty. Rear differential speed sensor has failed and possibly need entire rear differential unit relaxed I’m told. Also water pump on engine has failed prematurely with ford avoiding responsibility

On 7/22/2025 Luther Ford, When asked to drive the vehicle into the service area, the car would not go in to drive. It would not move at all. The service advisor stated we need to have the transmission taken out and taken apart to see what the issue is. He said that the transmission was needing to be replaced, and with the transmission, it is mostly because of an issue with the motor as well, but this cannot be diagnosed until the transmission issue is corrected. The vehicle is still at Luther Ford in Fargo waiting on repair. Ford offered limited financial assistance for this. With myself still owing $5758.38. There have been multiple times that I have requested the dealership drive the vehicle because of the vehicle shifting hard or cutting out when stepping on the gas. On 3/3/2023 20,991 miles I had taken the vehicle in to RM Stoudt in Jamestown, ND because the car was shifting hard, and was cutting out while in low gear/speeds. I do have documentation of this. Nothing was done at this time by the dealership. 10/3/2024 46,277 miles I had the bronco into Devils Lake Cars for an issue with the CV Shaft and warranty work. I also asked them to drive the vehicle because it is STILL not driving correctly and is not shifting correctly and wanted it to be corrected before warranty was up. Nothing was done at the dealership. Before 60,000 I called Devils Lake Cars. I stated that the vehicle is still having issues. I was not going to be able to get to the dealership as I live in a remote area, until after it goes over the 5/27/25 62,354 miles I finally got an appointment and the vehicle in at Devils Lake Cars, they documented thatthey drove the vehicle and there were NO issues. I requested the next time that we are in, that we ride with the service agent so we can prove the issues we are constantly having. 7/22/25 2500 miles later, the car is no longer able to even be put into drive and this brings us to the current situation and the transmission is needing to be replaced

The car would "skip" while driving. If paused at a light/stop sign, I would hit the gas and the RPMs would increase, but the car would not drive, then it would jerk and go. When driving, my foot would be at a consistent pressure on the gas, but the car would slow down as if I lifted by foot. Then the car would jerk and increase in speed again. There were no warning lights or messages at any of those moments. Due to concerning safety, I was driving to the shop to have it evaluated when I broke down at a stop light. 5 minutes before breaking down, the first light came on with a message in the Ford app stating "powertrain malfunction". When at a light, the automatic break kicked on and would not let me drive. When evaluated at the local dealership they said "there are multiple DTCs for internal transmission issues: DTC P0751/P2700 for a clutch mechanical fault, and P07E4 indicating the vehicle is unable to engage park. The A clutch is dragging, causing it to intermittently creep forward in neutral. The transmission will need to be replaced to correct the issue." The cost to replace it is $10,000+.

car is shuddering below 35 mph. The RPM gauge is bouncing. Had the transmission fluid drained and filled. Took it to our local repair shop and there are metal shavings in the transmission fluid.

My wife's 2021 Ford Bronco Sport has had a complete transmission failure and the vehicle has less than 75,000 miles on it. We're told by Ford that the Powertrain warranty ends after 60,000 miles. This has been a disaster for us as we're paying a note on a vehicle that we cannot drive because it will cost $10-11K to repair. I've never owned a vehicle that has had so many problems in my life.

I was driving home from work one day on a Monday and my vehicle had a bunch of warning notifications pop up such as pre collision assist not available, blind spot assist not available, etc as well as a wrench icon popped up and stayed on stating to service 4wd. I stopped driving my vehicle until I could get it serviced. I then took my vehicle to ford to get it diagnosed on Friday of the same week ford stated they would be able to diagnose it for $150 then repair and labor costs would come after. Well they never looked at my vehicle Friday so they told me to bring it back the next Monday I brought it back they said they would diagnose it a few hours later I received a call stating they “think” it’s my AWD module located under the passenger seat but they would not know if that was the problem until they got under the seat and that would cost me an extra $500 for them to inspect it. From research I have been doing they should have been able to tell me if it was exactly that module or not by plugging a J2534 into the main module and using the FDRS application that all ford dealers use. From more research I have been doing this is a very common problem with 2021 ford broncos concerning the AWD module. The faulty AWD module could be caused from a faulty battery which was a recall on my specific vehicle they stated they tested my battery that day but I’m not sure if they actually did because I tested it at home and it was reading low and I just had that battery replaced by ford in March of 2025. As well a faulty AWD module in a 2021 Bronco Sport could be related to a recall, especially the recall for the powertrain control module (NHTSA Campaign 25S26) which can cause AWD system faults. Additionally, there was a separate, earlier recall (Customer Satisfaction Program 21B19) specifically addressing a faulty transistor in the AWD module itself. My car is was not a candidate for this recall but I believe it is apart of it as well as others who are experiencing this problem.

At 70K automatic transmission stated to cause jerking motions while in lower speeds when starting to drive from lower speeds. Took car to dealership and i need a new transmission. I have read on Bronco Forum from other Bronco Sport BADLANDS edition, that their transmission has failed too at various mileage, ranging from 30K-66K. Of course this is dangerous if there is a complete failure of transmission. FORD's warranty on power train ends at 36K. The cost is $8700 to replace. transmissions don't die at 70K. according to car experts, transmissions should last 120K-200K. I can't believe there is a recall for some Bronco Sports and not ALL Bronco Sports.

!!!ALWAYS GET A SECOND OPINION WITH "TRANSMISSION ISSUES"!!! I will NEVER get a Ford again! I'm updating my previous issue #11688946 I received my 2021 Ford Bronco Sport in early 2023. I noticed a shutter when accelerating from a stop, I took it to the dealership and had the 3rd fuel injector recall completed (still waiting for a remedy to the most recent #25V467). The dealership stated my vehicle should run fine now. The shutter persisted and worsened and a new issue developed, my RPM's would slightly bounce while going at a steady speed. 09/19/2025 BACK TO THE DEALERSHIP I GO!Just for them to "diagnose" the issue I had to pay $165.00. AND they tried to charge me double stating it took them 2hrs. My BS was dropped on less than 2hrs of them calling me. DIAGNOSIS: torque converter. They recommended a flush and fill for $300-$400. 09/25/2025 I bought an OBD-II and plugged in to see if there were any codes. The codes I got make way more sense than a new transmission. -U0140:00-08--BCM missing communication -U1A00:87-08--APIM private communication network malfunction -U2013:01-08-- Switch pack issue Also the EVAP system vapor pressure as well as Oxygen sensor current (B1-S1) is functioning incorrectly and randomly drops below the normal range. My transmission is fine... All they had to do is updated/reset my BCM when they had it as well as perform a "relearn". But they didn't!!! Clearly these are not always transmission issues but service work is what makes dealerships more money.

RDU (Rear Drive Unit) is beginning to I think fail and I have read on other forums with other people saying there’s failed and can be a safety risk. They are put at risk if the RDU fails while driving resulting in an accident. I haven’t gone to the dealership yet or let anyone else know. I thought doing a simple fluid change would do but it still persist. I’ve done research to understand what’s wrong. There was no warning lights but shuddering or grinding noise would occur and I believe it appeared a few hundred miles ago then go worse overall.

I own a 2021 Ford Bronco Sport that has had repeated premature failures of critical components. At ~52,000 miles the water pump failed and was replaced along with coolant and belts. Less than 21,000 miles later (at ~73,000 miles) the water pump has failed again, with coolant leakage and a burning coolant smell. Ford has issued TSB 23-2104 acknowledging coolant leaks at the water pump/hose connection, yet no recall or extended coverage has been offered. This is not the only issue. My alternator has also failed twice and required multiple replacements in under 4 years of ownership. Having two major components (water pump and alternator) fail repeatedly within such a short period clearly shows a systemic defect, not normal wear and tear. Safety risks: coolant leaks can drip or vaporize onto hot engine components, creating a fire hazard. Alternator failure risks sudden loss of power and stalling in traffic. Both are unacceptable in a vehicle this new. The dealership confirmed the latest water pump diagnosis and quoted over $1,000 in labor alone, placing an unreasonable financial burden on the owner. This is the second water pump and second alternator within 73,000 miles. Ford and its dealers know this is an ongoing issue in Bronco Sports, as confirmed by widespread owner reports and TSBs, but continue to deny responsibility. A recall or customer satisfaction program should be issued to address these repeated failures.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into the intended gear. The vehicle only operated in low gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,200.

Mileage: 100,200

The Vehicle was serviced as normal, everything came back in good shape. A few days later the transmission began to slip. The vehicle was taken back to the dealership where I was told that the Torque Converter was broken and the vehicle would require a full transmission replacement costing a total of $8K. The vehicle currently has 102,357 Miles on it.

Seeing that the 2021 Does Bronco Sport has had a total of 16 transmission complaints/issues I'll go ahead and add mine. My Bronco sport started shuttering during acceleration as well as the RPM needle slightly bouncing up and down. I brought my Ford into the Ford dealership for a diagnosis, I paid $165 for them to look at it and them later tell me that my torque converter is going out. They recommended a flush and fill to help with the longevity, stating that would be between $300-$400. That's when I asked how much it would cost for them to fix the torque converter they stated between $3,500-$4,000. Really something I did not want to hear especially knowing that we are on our 15th recall but this one has no solution. Still waiting on the answers for recall #25S76 and #25V467.

While driving with my [XXX] son in the vehicle, the vehicle suddenly shut down completely in the middle of the street at a red light. Nothing was functional and we were unable to move the vehicle out of the street. A tow truck came in 3 hours and towed the vehicle to the dealership. The dealership advised that it was the battery which they replaced. When merging lanes on the interstate with oncoming traffic, the gas accelerator would not accelerate to speed up. I had to step all the way down on it several times until the vehicle was finally able to accelerate. This has also occurred while at a red light and stop sign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Grinding noise when turning. Determined noise was coming from rear drive unit due to failed clutches. Had to get rear drive unit assembly and vent line. There appears to be many broncos with this problem.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at slow speeds and turning in either direction, there was an abnormal grinding sound coming from the rear of the vehicle. Additionally, while driving at various speeds, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the rear differential and transmission were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at slow speeds and turning in either direction, there was an abnormal grinding sound coming from the rear of the vehicle. Additionally, while driving at various speeds, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the rear differential and transmission were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 75,000.

Mileage: 75,000

We brought the car to the dealership for oil change and recall fixes. After picking the vehicle up, the transmission failed the next day. The dealership nor Ford customer service have been any help and claim that they didn’t do anything that could have impacted the transmission. They are wanting us to pay $13k to replace the transmission

Car was put into drive and wouldn’t go. It would finally go but Everytime the engine changed gears it dropped to 0 rpm’s making it very dangerous to drive!!! Lots of lights came on and my app sent me two things wrong with it. After having it checked the codes said it was a valve body issue. Replacing the transmission is $4000, and I’m not the first with this problem a friend of mine had the same issue a couple weekend before me.Had two mechanics one of which was from the dealership tell me this was happening a lot! It’s very dangerous especially when you have kids in the car like I did and are having to stop at red lights and such. There were no issues or lights to show warning of this happening either.

shaking and vibration noise is coming from the rear passenger side of the vehicle. Rear drive unit and hose need to be replaced due to a build up of road debris in the rdu hose. Has happened with many bronco sports from 2021-2022

Car making terrible noise when backing up and turning left. Mechanic said its rear differential and its being recalled. Contacted Ford and my vehichle was manufactured 2 months after the recall issued. And saying they eont fix it. However it is thecexact same issue.

My car is only 4 years old and is now in need of a brand new transmission. The power train lights are on, the emissions lights stay on, it shuts off after getting gas and won’t restart. I’ve been to the Ford dealer to fix “recalls” and was told there was no fix for it yet and that the noises I was hearing and the problems I was having was all fine and that there should be no long term issues with my car. Now, a few months later my car is back at the dealership in need of a whole new transmission. I am so sick of the issues and constant battles with this car and being told it’s fine and to wait for a call for the update to be ready. I am now out of a vehicle and I haven’t even owned it a year yet.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving and making right turns at undisclosed low speeds, there was an abnormal growling sound coming from the rear end of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the rear drive unit had failed and needed to be replaced. The vehicle was repaired under an unknown Ford TSB. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 35-40 MPH, the vehicle started shuddering, shifted into gears unintendedly and failed to exceed 4 RPMs and 10 MPH. The messages "System Failure Mileage" and "Parking Not Available" were displayed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 136,000.

Mileage: 136,000

My car would not move or go into gear. I was told it was my transmission but the diagnostic said it’s my powertrain control module. The mechanic finally admitted he broke my transmission. My Bronco is still sitting at the service department of the dealership. I have not had my vehicle since June 6, 2025. All I get is still ordering parts! I need a vehicle this is my only source of transportation and now I’m borrowing daily from family members. I don’t understand why they didn’t look into the powertrain from the beginning.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at undisclosed speeds and attempting to turn to the left or the right, there was an abnormal rubbing sound coming from the rear passenger’s side of the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 114,715.

Mileage: 114,715

I have 66,310 miles on my 2021 Ford Bronco Sport and recently found out that it needs a new transmission. Their quote for the transmission was $13,000… yes you read that right $13,000!!!! More importantly is the fact that the transmission crapped out at 66,310 miles… The dealership (Stamford Ford) told me there was NOTHING they could do as the warranty expired at 60K miles. After some research online it turns out that FORD BRONCO IS PLAGUED WITH TRANSMISSION ISSUES AND THEY REFUSE TO RECALL THEM. There are literally thousands of complaints from people with the same issue

The contact owns a 2021 Ford Bronco. The contact stated while driving 60 MPH, the vehicle started to lose motive power and was shaking abnormally. The contact depressed the accelerator pedal, and the RPM became elevated; however, the vehicle failed to respond as intended. The contact stated there was no warning light illuminated. The contact was able to exit the high and parked in a parking lot. The contact turned off and restarted the vehicle and became aware that the wrench symbol was displayed. The contact shifted into reverse to exit the parking lot and "Low Power Mode” warning light flashed on the instrument panel. The contact was able to drive the vehicle to a dealer at speeds below 30 MPH. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System). The contact had replaced the 12-Volt battery prior to the failure because the battery failed to charge. The contact had the alternator checked by a battery shop and the battery was in operational condition. The manufacturer was informed of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 82,000.

Mileage: 82,000

Since I have bought this used vehicle in September 2024, it has been shutting off completely with having to restart the engine. There was a recall for the battery in January 2025 that was finally approved to be replaced maybe in May or so. Battery was replaced but it keeps shutting off. I just took it in July 7 for the fuel pump to be replaced as they said that was the final cause. I drove it home the same day when it was finished and it has been shutting off still. It has shut off while I have been at the light, in reverse and as well as putting my vehicle into reverse by itself which could cause an accident. This situation has since be unresolved. I have taken it to the ford dealership with them many times with them saying there is nothing wrong with it.

I have a 2021 Bronco sport Big Bend with only 27,000 miles on it. it I started to notice a binding sensation and accompanying noise from the rear of the vehicle when making sharp low speed turns. I took it to the dealership and they thought it was a brake problem but nothing was found from this inspection and the noise persisted. Then I took it in and had the rear differential inspected and found that the axle retaining clip is broken or has fallen off and the axle is pounding on the retaining pin. The Tech told me that this is a very common problem with Bronco sport Big Bends and requires replacement of the entire differential and the axel shaft, this is a four thousand dollar repair on a lightly used vehicle with low miles. The dealer says there is a national back order on these parts as this is such a common problem with this model.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured and leaking CV boot. The contact was informed that the CV boot needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle had been at the dealer several times due to the persistent failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall or special programs. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

Vehicle: 2021 Ford Bronco VIN: [XXX] Mileage: Approximately 88,000 miles Complaint: I am reporting major safety and drivability concerns with my 2021 Ford Bronco, which is currently undrivable and in the shop at Ron DuPrat Ford in Dixon, California. Despite experiencing issues nearly identical to those covered under existing recalls, my vehicle’s VIN is not currently included. While driving on the freeway, the vehicle suddenly malfunctioned. Without warning, it dropped into first gear at high speed, causing a rapid and unexpected deceleration. This could have easily resulted in a serious accident or even death — not only for my family but for others on the road. This is a major safety issue. After pulling off the road, the vehicle would no longer go into reverse and became completely undrivable. I also received multiple dashboard alerts, including: “An electrical fault has occurred with the transmission fluid pressure sensor circuit and its associated wiring.” “Powertrain Malfunction / Reduced Power” “A Powertrain or All Wheel Drive (AWD)/Four Wheel Drive (4WD) fault has been detected.” This is our main family vehicle, used daily for commuting and travel. I am still making payments on it, and the fact that it has become unsafe and unusable at this mileage is unacceptable. If this vehicle was not built for long-term use or daily driving, that should be clearly stated not discovered through dangerous failures like this. I no longer feel safe transporting my children in this car. I strongly urge the NHTSA to investigate whether the current recall coverage should be expanded to include additional VINs like mine. This appears to be a serious safety defect that poses a risk to drivers and passengers and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle chutters especially turn low speed turns and after stopping and making turn. You can feel vibration in the steering wheel and can be jerky turning. I have read of multiple other reports of this happening to vehicles and there is a TSB (24-2185)out for the repair. Ford knows about it and should be liable for the fix.

Parked my car, came back to it and it would not engage in gear. Put it in reverse and it will not go. Put it on forward and it would go. After a little bit it would not engage even if I put the car in reverse or forward. Car did not give any indication of transmission issues at all. No weird sounds or rough gear. Flushed transmission fluid (black color) and got original ford trans fluid in it. It engages but it is rough and not driveable. Car did not give any indication of transmission problems at all before the issue. Transmission is bad.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while operating the vehicle, the instrument panel malfunctioned, with the message "Pull Over and Restart the Engine" displayed. The battery was replaced, and failure was resolved. Additionally, the contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The contact stated that later while driving at various speeds, the vehicle started jerking while changing gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The contact stated that the vehicle later experienced a failure while attempting to accelerate, with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000. The VIN was unavailable.

Mileage: 5,000

My vehicle has been jerking/hesitating upon acceleration and at times can barely move going up an incline at low speeds. This has been going on for over a year. Last year I was told by the Ford dealership that it was the RDU recall which did not make a difference, and they replaced the PTO which also did not resolve the issue. I took it back in for more diagnostics this week to the same Ford dealership and was told that the transmission was bad and required replacement - that the fluid was black with metal particles and the level was low although their regular oil changes reflect as recently as two weeks ago that the level and color of the transmission fluid was normal. No warning lamps or messages. I declined the replacement at this time as I feel that it is a manufacturer's defect. It is available for inspection.

Within a few years of purchasing my Bronco Sport, I had a grinding noise when going in reverse. Took it to dealership and they said there was no fix for it. 2 years later, I had a grinding, chatter noise again in back area of car. Dealership said a TSB had been issued and a fluid replacement and vent hose replacement was performed. A year or so later, the same issue began- chatter, grinding noise. Unable to go in reverse. Transmission failure. $7000 dollars later, my car is still not driving well. It has been back to the mechanic and each time they do a software update but problem returns.

I have attached a letter that I mailed to Ford Consumer Affairs detailing the issues with this vehicle and asking them to repair the transmission. I received a response letter from them yesterday denying my claim. I am seeking advice on how I can proceed with Ford, if at all, to try to get them to fix this issue that was clearly caused by multiple recalls. I am not the only consumer reporting the exact same problem with this vehicle. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear wheels seems to lock up if you turn a sharp turn right or left. Rear wheels seems to slide,causing safety concern. Dealer has not been contacted. Manufacturer has not been notified. No warnings or lights

My 2021 Bronco Sport Outerbanks running at 73,000 miles, transmission has given out per Rich Ford Service Dept. I have to spend $10k plus to get it fixed. My warranty ran out. I seen a lot of people having the same issue. Transmission will not go forward or backwards. There should be a recall.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle was driving rough and failed to properly accelerate while depressing the accelerator pedal. The following day while driving to the local dealer, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission fluid pump had failed and there were metal shavings inside the transmission fluid. The contact was advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,402.

Mileage: 122,402

They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impact airbags. Say current airbags, front passenger airbag front dryer airbags Ford collision warning, warning don’t worry, automatic emergency break for compound doesn’t work in base. It’s supposed to be a gold certified vehicle. they’re lying to me about my warranty in the packages that I bought. My caliper was supposed to be fixed because it was ready when I got it my chassis and Auntie breaker system my gateway to be reprogramming for inspection and maintenance the warranty for the rest. The budget powertrain the SOS post crash alert system. They never gave me copy my certified thing. I have a non-conformity part on my car and it’s supposed to be certified that supposed to be on there cause preowned CPO certified the non-conformity part don’t fit in there or fit as it supposed to because it’s not after four part because they don’t do it. I bought extra. I bought extra warranties and extra upgrades and they’re not honoring it they want to give all my paperwork when I bought the car. There was no buyers guide in the window per federal regulations or state creditors I paid for seat covers upgraded. They never put them in. Ford dealership in nevada on decatur

This is a correction and expansion to complaint #11650564. My 2021 Ford Bronco Sport has now experienced complete transmission failure at approx. 86,000 miles, following earlier rear differential (RDU) failure at 60,600 miles. Both major drivetrain components failed well before expected lifespan under normal, mostly interstate driving. The vehicle has never been off-roaded. Transmission symptoms include shuddering, fluttering, failure to engage park, and severe gear engagement issues. Critically, the vehicle would power forward while placed in neutral — it was not rolling. The wheels received torque while in neutral, which should not happen. Reverse gear would also engage forward motion, and drive would fail to engage at all unless I toggled 4WD low. Park would not hold the vehicle, requiring the parking brake to prevent movement. One serious safety incident occurred when stop-start activated at a red light and the car failed to re-engage drive, leaving me stranded in live traffic. In another case, reverse engaged late and suddenly surged backward near a building. I scanned the vehicle using FORScan and found a code for stuck solenoid A (failure to engage park). I asked the dealer to check the valve body — they refused, claiming the transmission was “shot” without verifying the issue. Ford issued SSM 49930, internally on Aug 5 2022 acknowledging these behaviors in this transmission. These are not just mechanical issues — they are dangerous. I respectfully request NHTSA investigate the 8F35 transmission used in the 2021 Bronco Sport.

Purchased the Bronco Sport brand new in September 2021. Almost from the outset, the vehicle has been a nightmare. We just purchased our third battery. The vehicle died at an intersection and had to be towed to the dealership. They replaced the battery but it again failed. We have experienced numerous electrical issues with the vehicle as well as with the brakes and the power train. We have had the shift system fault notification come on several times. We took it in to the dealership who made some repairs and the notification went away for awhile. However, most recently, we were driving the vehicle down the interstate when it suddenly would not accelerate. We were very lucky to be able to maneuver the vehicle onto the shoulder. After a few minutes, the vehicle started and we were able to drive it home very slowly on side roads. We took the Bronco Sport to the dealership again and notified them of the multiple trips we had made there to fix this code issue. The dealership did a diagnostic and had a transmission specialist look at the car. The conclusion was that we needed a brand new transmission to the tune of $11K. Additionally, the dealership stated that we likely had rear differential issues as well - the subject of one of the many recalls on this lemon of a vehicle. We have not had the diagnostic performed as we are waiting on Ford to let us know if they will buy back the vehicle. Again, we purchased the car new and it has about 80K miles on it. There is no discernible reason for the transmission to fail on a car this new which has primarily been driven to and from work. A quick Google and social media search shows this is a pervasive problem with the 2021 Bronco Sport - many owners are experiencing electrical, power train and transmission issues. NHTSA needs to investigate this matter before someone is seriously injured or killed because of the failure of Ford in manufacturing the 2021 Bronco Sport.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle sputtered while accelerating or making a left or right turn. The vehicle was returned to the dealer, who diagnosed the vehicle with a failed high-pressure purge valve. The high-pressure purge valve was replaced. The contact stated that after the repair, the check engine warning light remained illuminated, and the vehicle seemed as if the vehicle was going to stall after refueling the vehicle. The vehicle was returned to the dealer, who diagnosed a failed high-pressure sensor for the fuel injector. The vehicle was repaired, but the check engine warning light remained illuminated. While driving approximately 5 MPH, the vehicle failed to accelerate as needed. The contact pulled over to the side of the road, where the vehicle was taken to the dealer, who diagnosed failures with the alternator and suspension. The contact had the vehicle towed to a certified mechanic who completed the repairs. The contact stated that the vehicle had not experienced the failures again; however, the check engine warning light remained illuminated. The vehicle was taken to another dealer, Medford Ford Inc, (186 NJ-70, Medford, NJ 08055); who determined that the coolant reservoir was empty. The coolant reservoir was refilled. The dealer also retrieved DTC: P3402. The check engine warning light remained illuminated. The vehicle was not repaired. The contact learned of a Customer Satisfaction Program however, the vehicle was not included. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.

Mileage: 60,660

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the service warning light illuminated. The vehicle was able to restart. The contact also stated that while attempting to park the vehicle, the transmission unexpectedly downshifted with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,534. VIN tool confirms parts not available.

Mileage: 26,534

Clutch A within the automatic transmission failed as well as the water pump casing had a crack in a known weakness at just under 79,000 miles. The water pump has a noticeable leak from a crack in the cast made. The dealership said this is not the first Bronco Sport with the issue and that it is fairly common since Ford has put out a TSB on the issue. The transmission has slipping from clutch A between first and second gear when accelerating under normal conditions. The technician noted it in there report and recommended a transmission replacement and an oil flush. The symptoms are a sudden shift to neutral with a run away engine rev or you can have hard shifting from first to second gear that can also result with a sudden loss of power until the clutch finally engages second gear.

On 12/18/24 while driving the Bronco Sport, the transmission became very "herky-jerky" while driving on local roads. I was able to get to a safe space when the transmission gave out completely. The vehicle, which was ordered new and purchased in late October of 2021 had 64000 miles on it at the time of this incident. Once it was towed to the dealership they confirmed the transmission was in need of approximately $12K worth of repairs and that there was also a water pump issue that needed addressed.

The transmission/ powertrain failed on my ford bronco sport badlands 2021. Had a software update about 2 months ago from ford and the automatic shifting of the bronco sport badlands 2021 became rougher and rougher at low speeds, causing a jerking of the vehicle. When shifting from a stop the vehicle missed a shift and then continued to make whirring noises at all speeds. Upon returning home & to a stop, the vehicle can no longer engage in reverse. No warning lamps or messages were displayed by the vehicle. No event occurred such as an accident that would impact the transmission either. The car has not yet been fixed and can be inspected upon request.

Driver was driving on the interstate. The car flashed several electrical system failure issues and notified that the alternator no longer functioned and that the system would then pull from the battery. The battery light came on and then flashed several warnings along with sounds. Driver was luckily able to exit the interstate and make it to a parking lot off before vehicle lost all power. Once parked and turned off, the accessories like radio and dashboard screen and lights were still functioning. The car would not start until we jumped it. Afterwards the car would not switch gears and then again flashed the electric system was experiencing failure. This and along with some whirring sounds from under the hood (what I could hear from driver seat), gave me enough reason to stop trying altogether to avoid further issues. After turning the car off, the dashboard flashed errors saying that features like electric braking, lane assist, and others were not available. Car was towed to dealership. Owners notified Ford dealership of recall # 24V267000 for the vehicle on 5/5/24. Dealership said it was not yet active recall (although issued by Ford on 4/11/2024), refused to pay for new battery and alternator needed (caused by the defunct battery- part of the recall). Owner paid out of pocket and was not reimbursed for replacement parts covered by the recall. The vehicle shutting off abruptly while driving at a high speed could have caused injuries or deaths.

Immediately after the driver started the car, many notifications popped up on the dashboard including: cross traffic system fault, service vehicle soon, full accessory power active, hill start assist not available, service AdvanceTrac, Engine Coolant Over Temperature, and Cross Traffic System Fault. The gauge showed fuel empty and other dashboard indicators were illuminated such as engine, battery, oil, seatbelt, airbag, faulty blindspot monitoring, and traction control. Driver took pictures of these notifications and indicators for documentation. Driver turned off the car and discovered recall # 25S02 for the vehicle. Owner recognized the notification explosion from similar experience on May 5, 2024 in reference to recall # 24V267000. In May 2024, the notification system showed all of the above alerts before the vehicle shut off and lost power. At this time, the vehicle was traveling at 60 mph on the interstate. Driver was fortunately able to exit and get to a parking lot before losing steering control. Vehicle would not restart, even with a jump. The vehicle was towed to dealer, however, dealer would not honor the issued recall as it was "not yet active". The dealer replaced the battery and alternator (deemed to caused by faulty battery included in recall) at expense to the driver. Driver was not reimbursed. The manufacturer was notified for May 2024 incident and again after February 4, 2025 incident. Vehicle was towed on 2/5/25 to dealer for service. Despite the active recall, there is "no current remedy" for the problem. Driver is expected to pay all costs (i.e., tow, service parts, rental car) to HOPEFULLY be reimbursed by the manufacturer once the recall solution is released. The fact that the same issue occurred with a second recall under a year is a huge inconvenience and safety risk. Current recall states, "vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed".

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the transmission failed to shift to park. The battery warning light was illuminated, and the "Charging System Service Now" message was displayed on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

I bought a 2021 Bronco Sport Brand new and ever since the car has been a problem. The rear axle wasn’t getting enough lubricants so it was grinding and I didn’t know what it was at the time but I took it to a Ford dealership and was told after spending 200$ on diagnostic testing that absolutely nothing was wrong with the vehicle. The vehicle kept doing the same thing grinding noises so I took it in again and got the same results now mind you this is way before my power train was up. The car felt so unstable and unsafe it got to the point where I had to just leave it at the dealership until Ford could help me with some financial assistance. While at the dealership Ford told the mechanic to check the transmission and upon checking the transmission the mechanic found a problem. The total of repairs came up to over 10k for a vehicle that doesn’t even have 65k miles on it. I was sold a brand new lemon. This was my first new car purchase and it has literally been the worst experience in my life. The brakes were recalled the fuel injection system now the battery which I’ve already spent 500$ on a new one last year has guess what? Been recalled as of 1/17/2025. So after thousands of dollars in rental car and Uber rides which I have yet to be reimbursed for my vehicle is still at the Ford dealership has been there for over 3 months out of 10k in repairs Ford offered to pay only 4,100. What a rip off buying this junk was. I really thought Ford would do the right thing and take care of its customers but I was wrong dead wrong. Biggest mistake of my like.

Complained numerous times about a clunk noise art parking lot speeds Finally on my Ford dealer 7/10/24 they diagnosed TSB 24-2185 and had me pay $433.53 to replace Vent Hose not covered under my powertrain warranty My mileage was 48986 on that date If part was labeled as RDU Vent hose why not covered under power train warranty? The day I was there, they has another Bronco in with this same issue they told me The service department told they wouldn't be surprised if thus became a recall. I don't see any recall to this day for this issue Ford knows about

The car has now on three separate occasions lost power while driving. As I slow down coming to stop or reducing speed car will completely lose power and then struggle to restart. Both occasions were on busy roads. Additionally, when you put fuel in the car it does not turn on right away it smells like fuel is burning and fumes enter into the cabin. When you push start after fueling it struggles to turn car on to drive. There is full accessory power but no power to drive the car even when giving it gas. It requires multiple attempts at starting the vehicle and it will tremble and shake once it starts running and stutters as if about to shut off even when you start driving it. Today it powered down again while driving and we avoided and accident but it is becoming dangerous to drive the vehicle due to its unpredictable shutting down.

Tranmission failed at 137k miles. Inspection revealed the tranmission was beyond repair and would have to be replaced. Last maintenance was tranmission fluid change at 95k miles by Ford dealer.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The dealer was made aware of the failure. The vehicle was scheduled for a service appointment to have the recall repairs performed. The contact stated that when the vehicle was taken to the dealer, the contact was informed that the appointment needed to be rescheduled due to dealer scheduling. The contact received notification of NHTSA Campaign Numbers: 22V859000 (Fuel System, Gasoline) and 24V267000 (Electrical System, Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The car caught fire the morning of Dec 11, 2024 while the vehicle's owner was driving their children to school. There are photos and a fire report is being generated. The vehicle's owner and her children could have been killed. Early indications are that the fire was caused by the same faulty engine/exhaust system defect that the owner has been complaining to Ford about for years. It is assumed the fire report will confirm that. For the past two or more years the vehicle has been emitting exhaust fumes into the passenger compartment of the vehicle while driving. This has caused the vehicle's owner and her children to get sick and forced them to drive the vehicle with the windows down at all times even in cold weather. Ford's dealers have confirmed the problem several times, but either could not or refused to fix it. A summary of the vehicle's service history is included below: 35,662 miles Customer states inside of vehicle smells like exhaust. 37,431 miles Inside of vehicle smells like exhaust. 39,856 miles inside of vehicle smells like exhaust. confirmed customers concern found cat warped at mating surface to turbo replacement required. 46,832 miles Fumes getting inside the Cab, seems to be blowing in from vents. Misdiagnosed as blower motor electrical smell and missed broken catalyst. 47,300 miles Customer had car towed into shop stating car was shaking and smelled flumes inside the car. Verified concern that exhaust smell was present in car and loud noise was coming from engine, found catalytic converter had broken at flange to turbo causing exhaust leak. Recommend new catalytic converter, removed and replaced catalytic converter. Low pressure fuel injectors are leaking. Verified customer concern, found fuel seeping out of all 3 low side injectors, recommend injector replacement, remove and replaced all 3 low side fuel injectors, found no other leak at this time. Found injectors were leaking fuel. 47,829 miles Check engine light. Remove and replace purge valve.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle started losing motive power. A message advising a power train failure was displayed. The driver was able to exit the highway at 15 MPH. The vehicle was driven to a nearby dealer, where the computer was rebooted; however, the failure recurred several times while driving. The vehicle was taken back to the dealer several times, and the transmission was rebuilt. The contact stated that the failure had been recurring while driving. The contact stated while her husband was driving 70-80 MPH, the vehicle lost electrical power and stalled. The check engine and the power train warning lights were illuminated. The driver was able to pull to the side of the road. The vehicle was able to restart but failed to exceed 15 MPH. The driver continued driving on the shoulder of the roadway. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered due to the mileage on the vehicle. The failure mileage was approximately 1,310.

Mileage: 1,310

Bought 12-1-23 got recall 24V-267 fix and then the vehicle started to die at red lights if the autostart/stop wasn't turned off. On 12/9/24 apparently the turbo went out. Unsure how only 95,345 miles. The driver window get stuck down anytime at a drive thru. Will have to turn off vehicle completely and restart for it to roll back up.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her son was at a stopped at a traffic light, the vehicle shut off without warning, and started to roll backwards. The contact's son applied the parking brake and later restarted the vehicle. The contact stated that upon restarting the vehicle, several warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the battery was drained. The vehicle was repaired under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the contact expressed concern that the same failure might return. The contact also stated that while driving at various speeds, an audible warning chime was coming from the vehicle with the temperature gauge was hot(H). The vehicle was taken to an independent mechanic where coolant was added; however, the failure returned. The vehicle was later taken to a dealer where the water pump was replaced. The contact stated that the failure recurred twice. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. The contact's wife attempted to restart the vehicle; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred on a busy freeway. The contact stated that a Police Officer assisted the contact's wife due to the failure. The vehicle was towed to a business parking lot and was then towed to the dealer and was diagnosed with battery failure. The vehicle was repaired. The contact stated that the battery control module and the power control module were previously recalibrated under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the parts would become available. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start. The contact stated that there was smoke coming from the engine compartment. The Fire Department was called, and the engine temperature was checked inside and outside the vehicle and it was determined that the engine had overheated. The vehicle was towed to the dealer to be diagnosed and it was determined that the water pump was leaking, the alternator had overheated, and the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 32,468.

Mileage: 32,468

REAR DIFFERENTIAL- CAR IS SHUDDERING WHILE TURNING- SAFETY ISSUE

The contact owns a 2021 Ford Bronco Sport. The contact had received notification of the NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); and the vehicle was taken to the dealer to be repaired. The contact stated that 4 months later, while stopped and idling at a stop light, the vehicle lost power. The contact was unable to use any of the features or systems within the vehicle. The vehicle was towed to the dealer who diagnosed and determined that the battery had failed and needed to be replaced. The battery was replaced. The manufacturer was made aware of the failure and opened a case. The failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling and starting the vehicle, the front of the vehicle was shaking abnormally. The contact stated that while driving the vehicle the shaking ceased. The local dealer was contacted, and a service tech was sent to repair the vehicle under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN) however, the abnormal shaking returned. There were no warning lights illuminated. The contact stated that the abnormal shaking persisted, and the contact waited for the shaking to cease before the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced, and the engine needed some undisclosed repairs. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) for which the VIN was included; however, the recall repair had not yet been performed. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing at an undisclosed speed, the contact heard an abnormal sound coming from the axle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.

Mileage: 31,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the daughter was driving at approximately 60 MPH, the vehicle suddenly lost automotive power. The vehicle was towed to the local dealer who diagnosed that the rear differential and transmission had failed and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the daughter was driving at approximately 60 MPH, the vehicle suddenly lost automotive power. The vehicle was towed to the local dealer who diagnosed that the rear differential and transmission had failed and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while in reverse (R) she observed a grinding noise emanating from the rear passenger side of the vehicle and the steering wheel began shaking simultaneously. On a few there occasions while making left or right turns, she observed the same grinding noise emanating from the rear passenger side of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential may have needed to be replaced but he was uncertain that would be a permanent repair. The mechanic advised the contact to take the vehicle to a dealer. The vehicle was taken to a dealer where it was diagnosed that the differential assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

Leff than 6 months after purchasing this vehicle new I have had a problem when I'm turning right or left with a rubbing/grinding noise in the rear. I have complained about it to the dealership where I was getting my oil changed and they brushed it off saying they don't hear it or it could just be the wind lol. I ended up taking it to another dealership in 2023 (Oxmoor Ford) where they heard it and diagnosed it as my rear differential and after they had my car for 3+ weeks I was told there wasn't a fix and they would just change out the fluid and replace it with new fluid and would let me know when there was a fix. In October 2024 I call and ask about this fix because I never heard anything else from them and they have me bring it in just to reset the modules. Still no fix on rear differential with so many complaints about it from several Bronco owners.

My car was stopped at a red light and when I hit the gas to go my entire car shut off. I was not able to turn my hazards on or put my car in neutral to push my car out of traffic. This is a huge safety concern because a car could’ve rear ended me since I wasn’t able to put hazards on. I attempted to jumpstart the vehicle but that didn’t work. I had to get my car towed and sent to the dealership. The issue sounds like the recall notice 24S24 - however my bronco sport says I don’t have any recalls. After talking to other bronco sport owners who had similar issues, they said they had to pay several hundred dollars to replace the battery with an AGM battery because the bronco sport isn't equipped to handle all the electronics.

My transmission is slipping and the vehicle is sputtering at take off. There is a burning smell from the engine of my Bronco Sport. I have seen recall issues on other 2021 Ford Bronco Sports but my VIN is not included. It says that Ford issued for 2021-2024 Bronco Sport for transmission issues. Stating that the transmission park system may have been damaged during assembly. Dealer is saying I need new torque and valve body. Other Bronco Sport customers are also reporting the same issue on Bronco Forum. This vehicle is needed for transportation to and from work for my son.

Currently at 30,000 miles. Water pump goes out every 10k miles, rear differential went out, front control arm and strut went out.

My 2021 Bronco Sport has had its water pump replaced 3 times and today I discovered the one put on in July 2024 is failing again. Each time it starts to fail there are no warning lights for low coolant. If your not actually checking the coolant reservoir under to hood consumers have no idea the water pump is leaking and failing until it's possibly too late and your vehicle overheats possibly causing more issues. This is a known issue by Ford, but no recall has been issued nor have these faulty water pumps been redesigned or updated to resolve the issue. Unfortunately, you see no coolant drippings where you park due to the fabric skid plate that covered underneath absorbing the coolant as it leaks out.

I've had 3 water pumps replaced first one was right before 36,000 miles, 2 were after the bumper to bumper warranty. Had the rear drive unit replaced for grinding, that was at about 28k miles, torque converter was also replaced at about 35k miles, oil leak from my camshaft carrier gasket, thermostat housing split, battery replaced after a year. This vehicle has been nothing but issue after issue. Each time low coolant, no heat in the vehicle. No warning lamps, nothing to tell me it was low.

The contact's girlfriend owns a 2021 Ford Bronco Sport. The contact stated while the driver was driving at various speeds and making sharp turns, the rear end of the vehicle seized and made an abnormal popping sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear end of the vehicle needed to be replaced. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling the vehicle, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injector was replaced under warranty. The contact then stated that while driving at various speeds, the vehicle jolted forward upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the transmission, catalytic converter, and water pump needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had not been repaired. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the steering seized, and brakes were inoperable. Additionally, the instrument panel independently shut off. The vehicle was taken to the dealer where there BCM and PCM software updates were performed. The contact stated that the failure reoccurred. The vehicle was taken to a second dealer; however, the vehicle was not diagnosed. The contact declined to pay for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

In 2021 i purchased a brand new Bronco Sport Big Bend with the hopes that it will last as long as the previous Bronco models. Unfortunately, 3 years later i took the vehicle to a Ford dealership, and to my surprise the transmission needs to be replaced. Being a vehicle that is regularly driven by my pregnant wife is an issue that Ford needs to be accountable for. There were no engine lights on, the only warning was a noise i noticed when driving the vehicle myself in the highway. I understand that transmission failed throughout the course of the years, but to a 3 year old Ford Bronco Sport is just ridiculous and not safe at all. The vehicle is currently at the dealership, Ford has agreed to pay 5k towards the replacement but i still have to come up with more than 7k to get it fix. If i knew i would be having Transmission issues so early in the life of the vehicle, i wouldn't have purchased a new car in the first place. This is definitely a safety hazard and i am sure this is not the only Bronco Sport with a torque converter being faulty, causing the transmission to slip.

2nd time my Bronco Sport has had an electrical failure . Has already gone thru recall and now has left me stranded again. 1st time in rush hour traffic and this time at 1 yr old son’s daycare.

This newer 2021 Ford Bronco Sport stopped working and lost all power on Feb 21, 2024. The vehicle had just 37,031 miles on it. To problem solve, A neighbor jumped it. I turned the vehicle off after a few minutes and it would not turn over and start again. We jumped it again and let it run for about 10-15 minutes. Thinking it was safe to drive, I turned out of my parking lot thinking it was fine and the vehicle began to shake and putter as though it was losing power. It felt unsafe to drive it so I pulled back into my driveway and had it towed to the dealership for repair. Ford dealer told me it was the battery. Since then I’ve had issues with the drivers side window getting stuck when rolled all the way down, sometimes the vehicle has a hard time “catching” to start when I press the break and the power button simultaneously, it also feels like its lulling into between gears when I am going at a low speed. Basically the Vehicle feels like there is an electronic issue. I paid $517.50 for a new battery and labor. A battery should not be failing at 37k miles on a car that was bought brand new. I’ve leased and bought brand new cars since 1992 and I’ve never had to replace a battery on a new vehicle. Now, for the past week, this vehicle feels very tight and sounds like it’s almost grinding when I turn right or left out of my parking stall at home. It feels like there is a power train issue .

This vehicle was taken into a Ford Dealership for service. A mechanic friend of mine drove the car and said, he thought it might be the right front cv axle. The ford service department said that it was a vent hose sending contaminated fluid to the rear deferential. The service guy said he is seeing this a lot with 2021 Broncos. This problem doesn't seem to be covered under the Powertrain Warranty and there doesn't seem to be a recall on this issue. The service department wants to charge almost $1400.00 to fix a problem that seems to be a manufacturing issue. I feel that Ford needs to look into this and correct the issue, because we don't really have that kind of money laying around, but because the car is close to 60 thousand miles, I'm sure Ford will not do anything but it's too late to be covered. I have to get it fixed.

Verified noise concern, found TSB 24-2185 This may be due to contamination of the rear drive unit (rdu) fluid through the rdu vent hose. To correct the condition, follow the service procedure to replace the rdu vent hose. SAFETY CONCERN IS THE POWERTRAIN. HAS BEEN DIAGNOSED AT FORD DEALERSHIP.

After fueling up at a gas station, my 2021 Ford Bronco Sport would not start. When I tried, all of the lighted features started strobing, flashing, and cycling through very quickly on my panel. I called Roadside Assistance, and they jumped me. It was a 50-minute drive home, so it gave the vehicle ample time to recharge. The next day, it would not start. I am waiting for a Roadside to jump me again so I can take it to the dealership. (Suggestion: ability to load video.)

exhibits a chatter/shudder during low speed turning events. This may be due to contamination of the Rear Drive Unit (RDU) fluid through the RDU vent hose. To correct the condition I have to follow the Service Procedure to replace the RDU vent hose. the drain tube for the rear differential gets clogged from road debris and dirt gets into rear differential. The repair is rerouting drain tube (new part) and changing fluid.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed and attempting to accelerate, the accelerator pedal was depressed all the way to the floorboard and the RPM increased quickly but the vehicle lost motive power. The contact stated that the vehicle vibrated violently with an abnormal humming sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); the VIN was included, but the vehicle had already been repaired. The contact also stated that the failure started following the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 30,000.

Mileage: 30,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while making a left or right turn, the contact stated that the vehicle was shuddering with an abnormal grinding sound and vibration coming from the rear of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit vent hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

Mileage: 44,000

On days when it rains or the weather is slightly cold/dewy, the Ford Bronco seems to make a screech/horn-like sound only when reversing. I found some online forum links (listed below) where other Ford users seem to describe the similar issue we're experiencing. This is the second dealership that we have taken the vehicle to be serviced for the issue, but they have both stated there is nothing they can do because the issue has not been issued as a recall. [XXX] [XXX] [XXX] The first dealership visited for service was: Metro Ford Sales & Service, Inc. Address: 6455 S Western Ave, Chicago, IL 60636 The second dealership visited for service was: Napleton Ford of Oak Lawn Address: Address: 6100 W 95th St, Oak Lawn, IL 60453 The attachment includes the most recent appointment visit. Unfortunately, I cannot provide an invoice at this time because the vehicle is still at the dealership (10 days after taking it in). I visited the dealership yesterday (08/12/2024) where I was informed that the the service technician working on my car is in the hospital. Had I not visited, then I probably would not have known this, and the other service technician I spoke to said they could not share any more details since they were not part of the servicing for my car. Martin Garcia ([email protected]) is supposed to be the middle-man between me and the dealership to help me address the issue, but I have not received information from his end either. When I called the Ford's number using (866) 631-3788 to get a hold of Martin Garcia, someone else assisted and I was told that he would call me tomorrow (08/14/2024) to give him an update on what the dealership shared with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AWD Module tested internally bad when assessed by local dealership. Vehicle was taken in for assessment after a software update recal was completed as vehicle then started stating vehicle had a powertain malfuntion, Pre-collision system was off, Hill.assist was off, Traction control was off, 4WD unavaialble, AWD unavailable. The dealership AND Ford Customer Service states that this was not covered under the warranty as it was not a powertrain malfunction but rather and electrical issue. I researched and found Customer Satisfaction Program 21B19- AWD Module Replacement was filed with NHTSA ID Number: 10191184. Which has my vehicle make, model and year stating that there was in fact a known issue. I was never notified of this issue and am now being told my problem is only electrical and not covered under my warranty resulting in me having to pay out of pocket to correct a KNOWN problem that has been documented.

Loss of power. I was traveling after work and heading to family’s resident. I was on the freeway and noticed the engine light come on then followed by a loss of power. The slightest 1 degree difference incline had the vehicle lose 20-30 mph while on a highway of 65 mph limit. I turned around the it made every little climb dangerous to drive. Luckily I was heading back home while it was nearing midnight. The freeway was especially free of the normal traffic. Im glad I made it home safely but the slightest incline while on a 75 mph limit freeway was dangerous when I dropped to 35-40 mph. I took my vehicle in to the dealership. Upon a diagnosis, they found the solenoid to have short circuited. Last thing I heard today from the service advisor was the part needed is now on back order.

The rear axle differential. The rear axle is making a bumping and grinding noise upon acceleration and when turning at low speed as if the axle is going to fail. It happens during right and left turns but right turns are worse. The vehicle was taken in for diagnostics, and there is a TSB for suggested repairs. The parts needed to be ordered.

Due to a defective original design, the vent hose for the read differential unit collects environmental contaminates and causes chatter and slipping in the differential. This can cause degredation of the gears which limits the ability to drive and control the car. See TSB 24-2185

I recently had the recalls addressed (despite having any issues with the vehicle). Days later, I noticed my vehicle would occasionally not detect my key fob. Changed battery without resolution. On 6/27/24, I was driving in rush hour traffic, and stopped with the red light. When the light turned green, I went to drive, and the car shut itself down. Everything shut down. Couldn't even turn on my hazards. While waiting for a tow truck, I received a tip to use the key fob to push the start button, and that actually worked. I took it to Ford, and they returned it 12 days later with updated modules (they stated they couldn't diagnose the issue which is fascinating to me considering the nature of the recalls and all the information I am able to find online). 10 days after having it back, the vehicle hesitated to start and displayed a 4wd fault error. Contacted Ford immediately. The next morning, I started the car and the errors were gone, but I still wanted to get it checked out, so headed towards Ford. Stopped for gas on my way, but after filling up the tank, my car wouldn't start again. This time far worse than the first time, as something under the hood starting making a clanking noise, and smoke started coming out from under the hood, and smelled like electrical fire. The noise continued to get louder, and the smoke more violent. Finally cut the battery cable since the car was smoking, at the gas pump, on a busy Saturday, minutes before noon. Very scary situation, especially with kids in the car. We are OK. We are safe. But holy crap!

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle randomly shut off while coming to a complete stop. The failure had occurred several times while at a stop light, and the vehicle could not be immediately restarted. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,569.

Mileage: 54,569

June 2024, I received mail for safety recall notice re: 24S24/NHTSA 24V267. July 16, 2024, went to ford to have it fixed. Ford said everything works good. [XXX] @1450, Me and my son [XXX] old) drove to freeway in [XXX] and my car just suddenly stopped. No electrical power at all. Even the hazard lights doesnt work. Need to call 911 for safety. I was in the middle of the freeway for about 15 mins. Speed limit in the freeway is 65 miles/hr. I was so scared because I have my son with me and anytime somebody might hit our car. I had to call towing and sent to the livermore ford dealership. (Thats where i bought my car). My bronco sport will be paid off this november 2024, now im scared driving in the freeway especially i drove 40 miles one way, going to my work. What if it will happen again? Especially if it happens at night time? I work 7pm-7am. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Ford Bronco Sport Big Bend had an acute and complete power failure. I stopped for a red traffic light and was waiting to turn and my brake popped under my foot and my vehicle lost all power. It would not restart and I was broke down in the middle lane of traffic with no ability to have hazards or any kind of power. This is with approximately 27,000 miles on the vehicle that I just recently purchased. As a single lady with her quad amputee son in the car, this was very scary and certainly concerning. Ford states my vehicle has no recalls, yet this seems to be a regularly occurring issue with this specific make and model. Can this possibly be looked into and more vehicles added to this recall? Thank God I wasn’t actually in motion when I lost power. I had to have my vehicle towed to my home and now I have nothing to drive and am told my 3year/36,000 mile warranty expired a few months ago due to age, not mileage. Ford should’ve reported this, but I figured it needs to be heard again and again until this problem is corrected and unsuspecting motorists aren’t left stranded or put into any unnecessary danger at the hand of a vehicle manufacturer.

Recall notice 24S24 was completed on 6/14/2024 as notified. However, due to the recall vehicle did not notify me of low battery issue. Since low battery alert was never indicated at any time, I did not have the opportunity to replace with a fresh battery (which would have been done of course) resulting in dealership having to install a new battery at a significantly above general cost ($350.00 vs approx $200.00 or less) had service been by another company of my choosing. Replacement of battery should be covered in full (at N/C). This issue should be added to this recall since it is an over & above expense to customer. At the very least, dealership should deeply discount cost of battery replacement, not at full retail cost. Because the BCM module, PCM failed, a continuous drain of battery powered existed when vehicle was not in use. IE: the battery drained fully & was unable to jump started nor recharge when in operation. When not in use continued to "turn l light on/off, alarm alerts, lock/unlock doors, attempt to start" when turned off. This will clearly drain any battery to the point where it cannot be recharged even if it a brand new battery. Again, all systems were turned off (vehicle not running) yet battery continued to drain. Fortunately my case did not result in a crash or injury since it was off & in my drive, but it very well could have during driving (battery drains completely, vehicle can stall & shut down).

Vehicle experienced power terrain failure causing vehicle to stop while driving in the middle of the road meanwhile cars avoid hitting my vehicle. I had my [XXX] old in the backseat at the time and this incident could have caused injury or possibly death. Vehicle has also experienced accelerator issues. Vehicle would lag 3-5 seconds for vehicle accelerator to speed up when pressing on accelerator. Fortunately no major accidents, but I am concerned that the issues I have experienced thus far with the Bronco 2021, it can potentially cause a major accident that can possibly cause injury or death. Through Ford Pass app I do recieve warning messages of mechanical issue at time of incident. Vehicle has been inspected and mechanical issues corrected at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds and making a turn, the rear wheels seized, and the vehicle made an abnormal sound. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rear differential had damaged the rear wheels, and it was determined that the rear differential needed to be replaced. The contact was referred to the manufacturer to request a buyback. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 28,000.

Mileage: 28,000

Vehicle experienced complete shut down in the middle of the road while stopped at an intersection. Could not turn on hazard lights or put the car in neutral to move out of traffic. Car made a loud thumping noise when I attempted to restart. Vehicle was towed to dealership where I was initially told the battery just needed to be charged and it was ready to pick up. When I went to the dealership to retrieve my vehicle, it would not start and had the same error messages on screen and made the same loud thumping noise. Vehicle is currently still at the dealership and no answer as to when it will be fixed or what the issue is. Today is day 5 without my vehicle.

In March 0f 2024, while traveling down the highway at 65 mph, vehicle lost power suddenly, engine shut off, and loss of power steering with no warning, no check engine lights, no change in temperature to motor. Vehicle was towed to dealership in which they advised the engine was locked up and later determined the turbo had failed, likely leading to the engine failure. The 2021 Ford Bronco Sport only had 30,000 miles so it is apparent this motor and or turbo has some type of fault. Dealership did not cover under warranty as vehicle had branded title from front bumper damage that did not effect the engine.

Knocking noise from rear end reported to Chapman Ford dealership service center approximately 1 year ago, unsure of exact date. Problem was reproduced and confirmed by dealership but unknown origin. On 6/11 Chapman Ford attempted to repair by completing TSB 23-2 335 Rear Diff Drain Tube replaced with New Rear Diff Fluid Drained and filled and drain plug replaced. Drove vehicle 11 miles home from dealership. During next drive of vehicle on evening of [XXX}, while backing out of the garage the rear differential was knocking louder and more frequently. Taken back to Chapman Ford on Wednesday 6/19 as they stated Monday morning when they opened and I call that was the earliest they could inspect the vehicle. Determined the rear differential now needs completely replaced. The vehicle is available for inspection at Chapman Ford, 1255 Columbus Ave, Marysville, Ohio as it will be there for at least a week awaiting the appropriate parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start up after several attempts with several unknown messages displayed. After an hour, the contact was able to restart the vehicle. The vehicle was driven to the dealer. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was informed that software updates were performed on both the Body Control Module (BCM) and the Powertrain Control Module (PCMP). The contact stated that several days later while driving at an undisclosed speed and depressing the brake pedal, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle after waiting for nearly an hour. The manufacturer was notified of the failure and instructed the contact to take the vehicle back to the dealer; and the contact was also provided a case number. The vehicle was not repaired. The failure mileage was 53,600.

Mileage: 53,600

I called my local dealership to have my recall (24S24/24V267) repaired. I was told that Ford had put a "hold" on repairs for this recall. I contacted Ford and via a chat was told that they had not. Case # CXH-02187526-Q8C0H6. Ford was to forward my concerns to the dealership. I contacted the dealership back and was told that effective 05.24.24 Ford had put a "hold" on repairs for this recall. I explained that Ford was saying that they had not. I am to call the dealership back in a week to see if Ford will repair the recall.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to reverse(R), the vehicle made an abnormal grinding metallic sound. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with rear end fluid metal contamination. The vehicle was not repaired. The contact researched and related the failure to NHTSA Campaign Number: 21V011000 (Power Train). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that several unknown warning lights were illuminated, and the "Charging System Service Now" message was displayed. The vehicle was jumpstarted, and the battery was replaced; however, the failure persisted. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000. VIN tool confirms parts not available.

Mileage: 26,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at approximately 20 MPH and turning slowly to the left, the contact heard an abnormal grinding sound from the driver's side rear wheel well. The contact stated that the failure also recurred while turning to the right. The contact checked under the driver’s side of the vehicle and noticed that the CV axle was loose where adjoined to the wheel. The contact stated that the passenger’s side rear CV axle was also loose. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 43,000.

Mileage: 43,000

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.

Mileage: 42,000

Service Advancetrac, 4WD Fault, Pre-Collision Assist not available, Hill-Assist warning lights turn on, cannot engage GOAT modes. dealership refuses power train warranty fix because it is “not a moving part” to replace the AWD Module

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.

Mileage: 29,000

On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.

The contact's daughter owns a 2021 Ford Bronco Sport. The contact stated while the driver was driving at various speeds, the rear end of the vehicle made an abnormal grinding sound and shuddered. The vehicle was taken to the dealer, where it was determined that the rear differential unit fluid needed to be replaced and a vent tube needed to be installed in the rear differential unit. The vehicle was not repaired. The dealer informed the contact that the repair would be covered. The contact related the failure to NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 5,000.

Mileage: 5,000

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who inspected the braking system but was unable to determine the cause of the failure, or where the sound was coming from. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.

Mileage: 1,000

The car suddenly started jerking in and out of gear and then completely stalled. The gear shift would not move and the car would not start. The car had to be towed to the dealership. Their service advisor stated, "DTCs are PSI related codes & metal in fluid. Believe internal transmission issues are present." There were no problems noticed or earning lights prior to this incident. The car is kept in a garage overnight and has mostly highway miles. It is regularly services by certified shops.

Car stopped while driving. Couldn’t get the car into neutral to move it out of the road. Would not crank. Leaking oil.

Grinding noise from backend, vehicle went into limp mode and I was not able to accelerate, rpms were bouncing. Was able to cruise the rest of the way home at 40mph. Researching and finding that there were recalls on RDU on certain vehicles but not my particular bronco. I do not take my vehicle off reading. I drive interstate to and from work. Car is 2 years old and RDU should not being going bad other than poor lubrication from manufacturer

Driving i10 west and my vehicle lost power shifted hard and went in limp mode. Wrench light came on with these warning awd/powertrain, hill assist front end collision unavailable, won’t shift to park

When reversing there is the absolute worst extremely loud embarrassing metallic screeching sound, considerable to a ships horn. Once you press brake fully and come to a complete stop the sounds ceases, let go of the brake it come right back. You can put it in drive and then back to reversing, same thing. Dealership was informed in 2022, said they fixed it. Spring/Summer of 2023 after complaining again was told part was ordered, could not be told what part. September 2023 was told no part was ordered, issue was fixed. October 2023 had a male take my bronco in for repairs and answers, parts are now reordered, parts are back ordered since this is a recall, no time frame on repair. When you check my vin for recalls, all recalls are closed. I am under the impression that my Dealership never has done recall work and only clearing them off as completed.

The contact owns a 2021 Ford Bronco Sport. The contact stated while at a stop light, the vehicle shut off with several unknown warning lights illuminated. The message "Service Collision Assist" and "System Powering Down" were displayed. After the engine cooled down, the contact was able to restart the vehicle. The vehicle was taken to the dealer who was unable to find a cause for the failure. The contact stated that the failure had reoccurred. The vehicle was not repaired. On another occasion while driving 15 MPH and slowing down, the vehicle lost motive power with several unknown warning lights illuminated. The contact attempted several times to restart the vehicle, but the vehicle would not restart. The contact was able to push the vehicle off the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

Mileage: 30,000

Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.

I currently am at 14,000 miles on my2021 Bronco Sport. I have had no issues prior to what happened to me on August 9th. While I was at a light my car went completely black with no warning and I was not able to put on hazard lights or put it in neutral to get off the busy highway. I had to call 911 as cars were zipping up close to mine and I was only able to wave my arms to get them to see my car was unoccupied. I was screamed at, honked at all while frantic trying to explain to the 911 operator that I needed a deputy to come and put his lights on behind my car to prevent an accident. My car sat in the middle of the highway with no warning lights on until a tow truck arrived. We then found out there is a way to release the gear and put it into neutral so we could push it to the side of the road. The car was towed to the house where I then had to have another tow truck come get it and tow it to the dealership where i was already waiting for a part. (Differential) At this point it has now been 8 days and i have no updates on what actually happened to my car but in my discovery I have read that this is a more common occurrence than not. Just while waiting in the Enterprise waiting room, waiting for my rental I met a girl with the same exact issue. How many others is this happening to and when will Ford recall this model car before someone is killed? I want answers and want to make sure when they say my car is fixed that it truly is fixed. I am scared to death to drive it now that I even have purchased road flares so I am ready for the next break down, because I truly believe it will happen again.

Beginning at approximately 25,000 miles the vehicle started exhibiting stuttering at low speeds (<10 mph) while turning. this happened in both forward and reverse and turning either direction. I originally reported it as possible CV joint issue. Dealer informed me it was a known issue and drained and replaced the RDU fluid. Issue went away but resurfaced around the 50,000 mile mark. same results that the issue went away. Issue came once again at ~ 75,000 miles at which point I was informed that it was no longer covered by warranty. I paid to have same "fix" done, however the issue did not go away. Ford has stated that they will not cover cost of repair even though this is an existing issue identified under warranty and not corrected. Issue currently has a NHTSA communication (10187981)

After coming down an incline in my garage at work I stopped at a red light, took my foot off of the brake to let the brake assist kick in and my auto idle kicked off as well. Within seconds my car shut off and the instrument panel started flickering. I got SEVERAL error messages flashing by quickly including the "Park Brake Malfunction Service Now" error. I tried to turn the car back on and kept hearing a clicking sound followed by all of the lights flashing again. I couldn't shift to any other gear and was stuck at this intersection unable to move the car or get the windows to open or do anything. Opened the hood to check the battery and everything looked clean and tightly connected. Jiggled the terminal and let it shut down completely. Tried starting again and it worked this time. This has happened once in this same spot before. I took it in to the dealership and they are currently "trying to recreate the issue to get the error message." The true safety concern is for this to happen while on the highway or even in the middle of an intersection. It seems to happen out of nowhere and the fact that the car cannot be put in neutral doesn't even allow for moving it to a safer location.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was jerking while shifting into gear, while making turns, and while coming to a complete stop. There was no warning light illuminated. Additionally, the contact stated that the vehicle rolled after shifting into park(P). The vehicle was taken to the dealer to be test-driven. The dealer informed the contact that no issues were found; however, the failure reoccurred. The contact stated that while the vehicle was at the dealer for a brake recall repair, the dealer informed her that the vehicle was experiencing transmission failure; however, the mechanic could not determine the cause of the failure. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were unavailable. The failure mileage was approximately 1,000. Parts distribution disconnect.

Mileage: 1,000

On 3/25/23, I was driving down a 40m and then completely shut down. The entire engph road. I had been stopped at a stoplight and as soon as I started to drive again, the car started moving forwardine, all power (dashboard lights, display screen, everything). I panicked and went to go turn the caution lights on--they wouldn't work. As people behind me started honking, I tried to roll down my window to motion them on---the window wouldn't roll down. I had no choice but to open my car door, and stick my hand out to start waving people on behind me. Knowing this was a dangerous situation to be stuck in the middle of the road with no way for cars behind me to know I was stalled, I called 911. They transferred me to the local police department and within 10 minutes, an officer got behind me and turned his lights on to notify other cars to slow down and go around. After about 45 minutes of waiting for a tow truck, the police were getting concerned because of the continued safety risk. So they had another officer jump my car. That got it into the parking lot of a CVS, where it immediately died again. When it's dead, it tries to revive itself and periodically, lights will come on and start flickering. You then go to try to turn it on and are unable to. The latter situation has happened to me twice in the past (where it will not turn on, lights flicker, etc). However, in both of those former situations, my car was parked (once at my apartment complex and once at church) so there was not as much of a safety concern .However, for it to completely dead stop in the middle lane of an extremely busy road on a Saturday at 4:30p was extremely concerning. What is more concerning is that this car is <2 years old and should NOT be doing this. The 2 other times Ford has looked at this, they run diagnostic tests and say "everything looks fine to us." As of right now, my car got towed to my Ford dealership and given today is a Sunday, I am awaiting their call on Monday.

Mileage: 4,500

Vehicle brought into dealership for Brake Recall. After this service, vehicle had loud metallic grinding sound when turning hard to the right under moderate acceleration. Vehicle was brought back to the dealership the next day, and the determination was there was damage to the Rear Differential due to a lubrication issue. The dealership added more fluid and a noise reducer fluid, and returned the vehicle a week later. Issue still persists, though not as loud as before. No warning lamps or messages appeared. Only symptom was grinding / surging of transmission when turning, and upon initial acceleration

When accelerating, there is a lag in shifting. The engine revs, but the vehicle doesn’t move, like it’s in neutral. This happens in normal mode, eco mode, and sport mode (the only modes tested so far). There is also a grinding noise sometimes when vehicle is lit in “Drive”. This is a safety problem, because it happened as my wife was turning onto a busy road, and the vehicle would not accelerate. Had to take foot off accelerator, then try acceding again a few times to finally get vehicle to start moving.

Vehicle got stuck in gear while traveling on highway. I would accelerate and the RPMs would shoot up but I was losing speed. I had to pull over, turn off the car and turn it back on. Some Ford dealerships told me they won’t even look at the transmission while others have a two week lead time to just look at it. I have no other cars to drive yet may or may not be offered a loaner depending on the problem. This is a huge safety risk because I can’t be going highway speeds and then lose speed and be going 25mph on a 55mph road! I am still waiting to get my car seen and there were no lights that showed on the dash.

problems with the engine loses power and a message appears on the screen of the bus that says "transmission system failure" from the 1st day I bought it and the ford does not solve my problem.

While driving the new Bronco Sport big bend home, we both heard a rattling shuttering whirring noise coming from the drivers left side in the dash. We felt this was not a normal noise as we had never heard this on any other new cars we’ve had. The whirring noise happens on accelerating. The rattling shuttering noise happens at low speeds at ~1500rpms. We took it to the dealer where we purchased it at 1036 mileage. They heard the noise and said it was not normal. They said they found the hood latch cable vibrating and it was fixed. It was not fixed at all. So we took it to another dealer at 1575 mileage. This dealership service department confirmed the engine rattling shuttering/whirring noises are not normal also, but They suspect it's something to do with the transmission. They did their testing and found abnormal air leakage around the “F” clutch port internal to trans. They proceeded to replace the whole transmission. They test drive it and said it was fixed. Yes the whirring hissing noise was much less. But after driving it 100 miles, all these noises are back. Very frustrated and wondering if we will get stranded with a failed transmission somewhere!

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 1,000.

Mileage: 1,000

while driving my shifter was accidentally tapped and went into neutral I went to a parking lot & at a slow speed I could put the car into reverse or park so if you are driving at 65 MPH it can be shifted and will be a safety issue I'm sure

TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO STEVEN'S JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305) BUT NOT YET DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT AXLE WAS REPAIRED PRIOR TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 2,294.

Mileage: 2,294

NOT EVEN 200 MILES, ENGINE BEGAN RATTLING AND STALLING OUT. I WAS STRANDED IN THE MIDDLE OF THE ROAD AT A GREEN LIGHT. DEALERSHIP CLAIMS TORQUE CONVERTER PROBLEM. BRAND NEW BADLANDS PACKAGE. 2 LITER 4CYL ECOBOOST 250HP

Mileage: 198