2013 FORD C-MAX Problems & Recalls

The backup camera always quits working while in the middle of reversing. It will work for a second, but then the display will flip upside down or go completely black and display a message saying "Camera unavailable. Please contact your dealership." It started doing this about a year ago, but was int...

Engine light came on. Mechanic said 2 codes showed up. One for low coolant, another for engine misfiring. The misfiring code had come on several times in past and spark plugs were replaced. Upon inspection was told the engine block is cracked due to faulty design. I will need a new engine!

The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appears normal. A few times, a message is displayed saying it needs to be replaced. In view of the fact many models have a recall notice for this very problem, I elected to report it.

Steering stopped working but after restarted it began to work again. It was fine for a few days and then DTC came up indicating "Service Power Steering" and the power steering has quit working.

While driving car, power steering will fail and deactivate leaving the steering extremely heavy and manual. Can happen at any speed, and has happened on the interstate at highway speeds. Information cluster states, "power steering fault - service power steering immediately" When this happens it i...

WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes black,...

WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes black,...

Got a “Power steering assist fault” message on the screen. It was very hard to steer the wheel. The case on the wheel was turning around it. Managed to drive 3 more miles to the dealership. A lot of other ford models have same issues, even under 50.000 miles. And many of the are in recall progr...

My Stereo/Navigation console went out, just went black and stopped working. I bought it to my local garage and they said it was a costly repair and that there is a recall/service bulletin on it and that i should take it to a Ford Dealer. I did and they acknowledged the issue but said my VIN wasn't c...

The wrench 🔧 light came on in my car. and when I put it in drive the car took off without me putting my foot on the gas. and it was like I had no control over the gas pedal. I tried hitting the brakes and it was still wanting to accelerate.

225/57/17 driving down the interstate and the tire blew

On the morning of 12/13/23 I got in my car to go to work. Upon starting my car the warning light for service power steering came on. I noticed the car was very hard to steer when existing my drive way. I drove the car back into my neighborhood to see if it was safe to drive in traffic. The steering ...

I pulled over to take a phone call. The car was in park but idling. When I finished the call, I put the car in drive and released my foot from the brake. The car began to accelerate as if I was pressing the accelerator, but I was not. I checked the make sure there was no obstruction near the pedals....

I have owned this car for the last 9 years and have kept It well-maintained. For over a year, the car stalls in the midst of driving, even on a highway, leaving me the only option to find a shoulder or safe area to park. After I turn off the engine, wait for a few minutes, and turn it back on, the e...

On March 21, after communicating several times with Yakima regarding difficulties I was having in installing the roof rack onto our car, I was able to install the racks, though the tower and clip system for the front rack were uncomfortably at the limit of extension of the drive bolt (the part of th...

The component that failed is the lug nuts. They are swollen. Had them replaced when I got new tires in December, 2022 because mechanic could not use the ones that came with the previous tires. He said I would be driving on broken lug nuts because of how he had to take off the lug nuts that came with...

Description from Ford Dealer is in quotes, plus I added more details: "Rear sub-frame" (F1FZ5035D Cross Member) "broke in half" (due to rusting). "Unsafe to drive at this time." Good thing my wife questioned the new clunking sound that was emanating from the rear of the vehicle when going over bu...

I went to change lanes and all of a sudden the steering became difficult. I thought the car had lost power, but it was only the steering. The sudden loss came as a surprise and did cause me to loose control momentarily during the lane change. Shortly thereafter a warning light came on indicating the...

Several times over the past 3 years, the 12 volt battery has been deeply drained while the car has been off/unused for ~3 days. (The problem has been described on your website: https://static.nhtsa.gov/odi/tsbs/2016/SB-10093862-2532.pdf.) This is a safety issue because there is a reasonable expect...

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, ...

Mileage: 110,000

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, ...

Mileage: 110,000

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, ...

Mileage: 110,000

My vehicle fails to properly turn off after it has been put into park. As a result, I believe the regular battery is being drained at an alarming rate. If my vehicle sits overnight 8-10 hours, it is very likely that the battery will be dead and the car doors will not open. At first I thought it was ...

I started the car and could not move the steering wheel without great great effort. “Power steering failure” notice appeared on dashboard.

I wanted to file a complaint about a recall notice. I received a notice that there was a safety recall on my car, the notice is dated July 2022. It states parts should be available by the fourth quarter of 2022 which is now. I just checked on the NHTSA website and it states there are parts availa...

Steering warning light came on after driving away from home. Power Steering failed, no possible way to move steering wheel. Powered vehicle off. Next day, steering worked and took vehicle to Ford Dealer. Upon inspection by Dealer, the steering gear failed and needs to be replaced. Vehicle has less t...

What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2013 Ford C-Max SE that is having terrible white noise and static from the speakers. I see that this is common with the SYNC system and not limited to C-Max models How was your safety or the ...

What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2013 Ford C-Max SE that is having terrible white noise and static from the speakers. I see that this is common with the SYNC system and not limited to C-Max models How was your safety or the ...

The contact owns a 2013 Ford C-Max. The contact stated that while operating the vehicle, a loud whining noise was present coming from the engine compartment and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed...

Mileage: 86,000

Vehicle engine light remain on forcing the vehicle to only operate in engine mode. Vehicle is a plug in hybrid vehicle and because of the engine light will not switch back to plug in or hybrid mode. Vehicle is available to inspection upon request.

This Vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement...

This Vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement...

This Vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement...

In addition to the recall gears of not staying in park the transmission also shifts to early or too late. And also a few years ago before the transmission recalls and problems came to surface one time I noticed car was accelerating all by itself with the foot off of the gas. Once foot was off break ...

The contact owns a 2013 Ford C-Max. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa...

The contact owns a 2013 Ford C-MAX. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer...

The backup camera image is intermittently reversed, or it sends an error message telling me to contact the dealership, or it simply displays a black screen and is it available for inspection upon request. My safety and the safety of others is put at risk, because it is nauseating and disorientating ...

The backup camera image is intermittently reversed, or it sends an error message telling me to contact the dealership, or it simply displays a black screen and is it available for inspection upon request. My safety and the safety of others is put at risk, because it is nauseating and disorientating ...

Im considering buying this car, does Ford still have an obligation to inspect and repair this car if there is a problem? The recall states is from Sept 2014, is there a time period in which they no longer have to honor doing the inspection and or repair if needed?

The backup camera randomly works or doesn't work, or it will quit working midway thru using it. The screen will glitch out, or turn blue or gray or black, sometimes the camera image will be upside down.

I started my car & put in reverse the service power steering light came on & my steering wheel locked so I put it back in park turned the car off waited a moment & started it again the problem stopped. I then got online to troubleshoot & see that there is many complaints about this happening but it ...

The contact owns a 2013 Ford C-Max. The contact received a recall notification of NHTSA Campaign Number: 18V592000 (Equipment); however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amo...

12 volt battery had been drained of all power and would not start. Bought new battery, same thing happened. Jump started several times. 3 batteries later, Ford said it was a cooling fan fuse. Radio and window worked sporadically.

2013 Ford C-Max Energi Rear Door Interior Trim Panel detaches due to a faulty retainer clip and interferes with rear door closure. My door appeared closed, but during a right hand turn, the rear passenger door opened unexpectedly and ejected passenger contents onto the carriageway. Ford TSB-14-003...

Lift gate opens randomly when vehicle is off.

Lift gate opens randomly when vehicle is off.

The message to service the power steering suddenly appeared and the steering wheel could not be rotated, when we were at our drive way. I felt to be very lucky for not being on the road when the loss of power steering occurred. After I turned off the engine and restarted the car one minute later, th...

While driving, the Cmax displayed a red hazard, STOP SAFELY NOW, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.

While driving, the Cmax displayed a red hazard, STOP SAFELY NOW, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.

While driving, the Cmax displayed a red hazard, STOP SAFELY NOW, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.

Was driving my 2013 Ford CMax and heard a noise in the front. I took it to the local Belle Tire and they replaced the upper inner front tirod. Still had issues and heard noise. Took it to a repair facility and they claimed they heard no noise. Two weeks later my Steering assist warning light cam...

The plug on the charging cord partially melted (see photo). I took the cord to my Ford Dealership (Sayville Ford, Sayville, NY) and was told that the cord was not eligible for replacement but they could sell me a new one for $420.! I subsequently looked up the Ford recall number (18S24) and called...

Car will not turn off. There’s a recall for this for 2015 models but it needs to be expanded. This also affects the gas gauge, which has been frozen at the same level near full even though the gas tank is almost empty. I now have to guess if I need gas or not.

While driving to work the car started to accerlate on its own. My foot was not on the gas and I had put my foot on the brake pedal to slow the car down. My work is only 3 miles away but for that 3 miles I had to ride the brake because the car wanted to speed up. The highest it got to was over 35 mph...

While my son was driving his / my 2013 C-Max Energi (on gasoline, the "battery only" range had been depleted), the vehicle lost power and shut down completely, and could only be coasted to the side of the road and not restarted or moved. Fortunately it was not on the highway at the time. The CEL was...

After making a stop at a rest stop traveling from Portland, OR to The Dalles, OR, when we got back into the car and started it, a warning light came on saying “service power steering. See your dealer.” From that point forward, we had no power steering and had to drive home that way. We know aft...

We have a recall notice relating to the door latch that may come open while driving and the Ford dealer in Longmont, CO says they don't have parts to replace the defective door latch part. We have been waiting for several months now and the Ford dealer doesn't have the parts. We don't feel safe driv...

The car was parked and turned off, I came out to the car and found the electrical charging cord had caught on fire at the base of the handle that inserts into the car. The area melted/disintegrated. It was covered in soot. The charger had been plugged into the car for about 1 hour. Fortunately m...

THE RADIO WOULD NOT SHUT OFF OR CHANGE STATIONS AND THE VOLUME CONTROL DIDN'T WORK. THE DASH SCREEN SAID THE RADIO WAS OFF. COULD NOT CHANGE AUDIO INPUTS FROM FM STATION IT WAS TUNED TO. THE RADIO STAYED ON WHEN THE CAR WAS SHUT OFF EVEN WHEN THE DOORS WERE OPENED. I GOOGLED THE PROBLEM A...

Mileage: 107,200

GAS LINE LEAK UNDER CAR LEADING FROM TANK TO ENGINE. REQUIRES REMOVAL OF EXHAUST SYSTEM AND TANK TO REPLACE NEW LINE. COULD HAVE CAUSED FIRE W/ FUEL LEAKING ON TO EXHAUST SYSTEM (HAVE HAD TWO PREVIOUS FIRES IN DIFFERENT VEHICLES CAUSED BY FUEL LEAKING ONTO HOT EXHAUST SYSTEM). NO APPARENT PHYSIC...

Mileage: 83,000

TURNED THE CAR ON IN A PARKING LOT AND SAW THE CHECK ENGINE LIGHT WAS ON. HAD TOTALLY LOST POWER STEERING AND ACCELERATION, AND BRAKING WAS EXTREMELY DIFFICULT. ROLLED DOWN THE PARKING LOT AND WAS ABLE TO STOP THE CAR WITH THE PARKING BRAKE AND TURN IT OFF. TURNED IT BACK ON AND THE POWER STEERING A...

Mileage: 76,600

TURNED THE CAR ON IN A PARKING LOT AND SAW THE CHECK ENGINE LIGHT WAS ON. HAD TOTALLY LOST POWER STEERING AND ACCELERATION, AND BRAKING WAS EXTREMELY DIFFICULT. ROLLED DOWN THE PARKING LOT AND WAS ABLE TO STOP THE CAR WITH THE PARKING BRAKE AND TURN IT OFF. TURNED IT BACK ON AND THE POWER STEERING A...

Mileage: 76,600

TURNED THE CAR ON IN A PARKING LOT AND SAW THE CHECK ENGINE LIGHT WAS ON. HAD TOTALLY LOST POWER STEERING AND ACCELERATION, AND BRAKING WAS EXTREMELY DIFFICULT. ROLLED DOWN THE PARKING LOT AND WAS ABLE TO STOP THE CAR WITH THE PARKING BRAKE AND TURN IT OFF. TURNED IT BACK ON AND THE POWER STEERING A...

Mileage: 76,600

POWER STEERING FAILS WITHOUT WARNING MAKING IT MORE DIFFICULT TO STEER THAN MANUAL STEERING. TURNING CAR OFF RESETS ELECTRONIC CONTROL MODULE BUT THAT IS NO GUARANTEE THAT THE POWER STEERING WON'T FAIL AGAIN WHILE ON THE HIGHWAY.

Mileage: 1

FAILED TRANSMISSION BEARING AS DESCRIBED BY TSB 14B07. DIAGNOSED BY FORD, DOCUMENT ATTACHED CONFIRMING THE FAILURE.

Mileage: 88,412

I BOUGHT THIS 2013 FORD C-MAX ENERGI USED IN 2017, RIGHT OFF THE BAT AFTER CHECKING OUT VEHICLE, THE TOYOTA DEALERSHIP HAD TO JUMPSTART THE CAR. NOW, THE CURRENT ISSUE IS THAT THIS VEHICLE HAS TO BE JUMP-STARTED EVERY TIME I TRY TO START THE CAR. THIS HAS BEEN OCCURING SINCE NOVEMBER 2020. THESE ISS...

Mileage: 85,000

I BOUGHT THIS 2013 FORD C-MAX ENERGI USED IN 2017, RIGHT OFF THE BAT AFTER CHECKING OUT VEHICLE, THE TOYOTA DEALERSHIP HAD TO JUMPSTART THE CAR. NOW, THE CURRENT ISSUE IS THAT THIS VEHICLE HAS TO BE JUMP-STARTED EVERY TIME I TRY TO START THE CAR. THIS HAS BEEN OCCURING SINCE NOVEMBER 2020. THESE ISS...

Mileage: 85,000

CAR WILL STALL AND BRAKES AND STEERING LOCK UP. THIS HAS OCCURRED IN WHEN PULLING INTO TRAFFIC. IT ALWAYS OCCURS WHEN ON A HILL. VERY DANGEROUS BUT FORD DENIES ANY PROBLEMS. IT HAS OCCURRED SINCE 2014. LAST TIME WAS AS BELOW

Mileage: 125,000

CAR WILL STALL AND BRAKES AND STEERING LOCK UP. THIS HAS OCCURRED IN WHEN PULLING INTO TRAFFIC. IT ALWAYS OCCURS WHEN ON A HILL. VERY DANGEROUS BUT FORD DENIES ANY PROBLEMS. IT HAS OCCURRED SINCE 2014. LAST TIME WAS AS BELOW

Mileage: 125,000

THE TAIL LIGHTS HAVE TO BE MANUALLY TURNED ON WHEN LOW BEAM HEADLIGHTS ARE ON. THE LOW BEAM HEADLIGHTS ARE ON AUTOMATICALLY AT ALL TIMES. WHAT THIS MEANS IS IF I PARK THE CAR DURING DAYLIGHT HOURS AND COME BACK WHEN DARK I OFTEN DRIVE WITHOUT TAILLIGHTS. PEOPLE HAVE YELLED AT ME AND HONKED AT ME ...

Mileage: 130,000

TRANSMISSION BEARING FAILURE, AS SPECIFIED BY RECALL TSB 14B07. LEFT STRANDED.

Mileage: 88,000

I HAVE RECEIVED 3 SAFETY RECALL NOTICES REGARDING THE DOOR LATCHES, ONE IN JANUARY 2017 (RECALL NOTICE 16S30), ONE IN AUGUST 2020 (NOTICE 20S30), AND NOW AGAIN IN DECEMBER 2020 (NOTICE 20S30). I HAVE RESPONDED TWICE AND SUPPOSEDLY THE LATCHES WERE FIXED OR REPLACED BY THE DEALER. NOW THAT I HAVE ...

I WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED. WARNING LIGHT CAME ON THAT SAYS, STOP SAFELY NOW. THE CAR COMPLETELY LOST POWER ON THE HIGHWAY. I WAS LUCKY BECAUSE THAT PUT ME IN A DANGEROUS SITUATION. FINALLY GOT IT TOWED TO THE DEALERSHIP AND MODULE-ENGINE CONTROL. PCM GET TOO HOT AND THE IGNITI...

Mileage: 71,114

I WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED. WARNING LIGHT CAME ON THAT SAYS, STOP SAFELY NOW. THE CAR COMPLETELY LOST POWER ON THE HIGHWAY. I WAS LUCKY BECAUSE THAT PUT ME IN A DANGEROUS SITUATION. FINALLY GOT IT TOWED TO THE DEALERSHIP AND MODULE-ENGINE CONTROL. PCM GET TOO HOT AND THE IGNITI...

Mileage: 71,114

I WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED. WARNING LIGHT CAME ON THAT SAYS, STOP SAFELY NOW. THE CAR COMPLETELY LOST POWER ON THE HIGHWAY. I WAS LUCKY BECAUSE THAT PUT ME IN A DANGEROUS SITUATION. FINALLY GOT IT TOWED TO THE DEALERSHIP AND MODULE-ENGINE CONTROL. PCM GET TOO HOT AND THE IGNITI...

Mileage: 71,114

TOTAL POWER STEERING LOSS. ISSUE HAPPENED TWICE SINCE OWNING THE CAR . ONCE AT 30,000 MILES AND THE SECOND AT 80,000 MILES.FORD DEALER SAID IT NEEDED A ELECTRIC POWER STEERING RACK & PINION.

ELECTRIC STEERING RACK FAILED CAUSING NO POWER STEERING. SYMPTOMS STARTED WITH INTERMITTENT LOCKING. LUCKILY THE VEHICLE WAS AT THE DEALERSHIP TO REPLACE FAULTY HIGH ENERGY BATTERY PACK STILL UNDER WARRANTY. REPROGRAMMING DID NOT CORRECT THE ISSUE. IT APPEARS FORD HAD A RECALL FOR HIGHER PRODUCTION...

Mileage: 79,678

AS WITH MANY COMPLAINTS LISTED IN FORUMS OUTSIDE OF THE NHTSA MY 2013 C MAX IS EXPERIENCING THE SAME STEERING ISSUES THAT HAVE BEEN RESOLVED IN OTHER FORD MODELS UNDER RECALL 15S18. THE ELECTRIC STEERING RACK NEEDS TO BE REPLACED AT AN APPROXIMATE COST OF $2,000. ISSUES ARE SCRAPING AND MINOR SEIZ...

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE A WINING TYPE NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMIS...

Mileage: 105,000

WHEN I TURNED OFF MY CAR. MY RADIO WOULD NOT SHUT OFF NO MATTER WHAT I DID. THIS IN TURN DRAINED MY BATTERY.

Mileage: 95,000

CAR WAS MAKING "WHOO-WHOO" LOW PITCHED NOISE FROM REAR THAT INCREASED IN FREQUENCY AS SPEED OF CAR INCREASED. WHEEL BEARING RIGHT REAR WHEEL NEED TO BE REPLACED AT 101K MILES AND LEAKING SHOCK FOR SAME WHEEL -

Mileage: 101,000

MY DOOR LATCHES BROKE FOR SECOND TIME, IN TWO YEAR. FORD SAY IT IS MY PROBLEM, BECAUSE REPAIRS WERE DONE.

Mileage: 130,000

BACKED OUT OF DRIVEWAY TO DRIVE TO A SPOT ON THE CUL DE SAC. STARTED TO PULL UP TO THE CURB AND COULD NOT TURN THE WHEEL. SAW A LIGHT THAT SAID SERVICE POWER STEERING SOON. NO WARNING UNTIL POWER STEERING STOPPED COMPLETELY. GOT STOPPED JUST A COUPLE OF FEET FROM THE LIGHT POST. FORD CHARGED $2200.0...

Mileage: 50,000

THE VEHICLE STARTED MAKING A RHYTHMIC NOISE THAT ACCELERATED WITH AND INCREASE IN SPEED. THERE WAS ALSO A NOTICEABLE VIBRATION IN THE STEERING ABOVE 45 MPH. AN INDEPENDENT MECHANIC REPLACED A BEARING THAT DID NOT FIX THE ISSUE. I WAS THEN INFORMED THE TRANSMISSION NEED REPLACED. THE VEHICLE IS NOT S...

Mileage: 115,000

THE OUTSIDE DRIVERS SIDE TAIL LIGHT ASSEMBLY IS GETTING SO HOT THE PLASTIC IS MELTING. *TR

Mileage: 70,156

THE OUTSIDE DRIVERS SIDE TAIL LIGHT ASSEMBLY IS GETTING SO HOT THE PLASTIC IS MELTING. *TR

Mileage: 70,156

TL* THE CONTACT OWNS A 2013 FORD C-MAX THE CONTACT STATED THAT AFTER HER HUSBAND DROVE THE VEHICLE FOR AN HOUR, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE F...

Mileage: 104,000

THE DRIVER'S REAR DOOR LOCK DOES NOT CLOSE THE DOOR. THE CAR WAS RETURNED TO THE SERVICE ON A PREVIOUS CALL RELATED TO LOCKS. THE WORK WAS REPORTEDLY DONE. AFTER OBSERVING THE WEAR OF THE LOCK ELEMENTS, IT LOOKS LIKE THEY ARE ORIGINAL LOCKS. MAYBE THE DEALER CHARGED THE CAR MANUFACTURER FOR THE REPA...

Mileage: 118,000

THE DRIVER'S REAR DOOR LOCK DOES NOT CLOSE THE DOOR. THE CAR WAS RETURNED TO THE SERVICE ON A PREVIOUS CALL RELATED TO LOCKS. THE WORK WAS REPORTEDLY DONE. AFTER OBSERVING THE WEAR OF THE LOCK ELEMENTS, IT LOOKS LIKE THEY ARE ORIGINAL LOCKS. MAYBE THE DEALER CHARGED THE CAR MANUFACTURER FOR THE REPA...

Mileage: 118,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT THERE WAS TRANSMISSION FLUID LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO TITUS WILL FORD (3606 S. SPRAGUE AVE, TACOMA, WA 98409, (253) 475-4151) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMM...

Mileage: 53,000

MY VEHICLE IS HAVING A TRANSMISSION ISSUE AND IS A KNOWN RECALL THAT THE DEALERSHIP IS SAYING IS NOT A RECALL ISSUE. *TR

WHILE DRIVING, THE CAR STALLED AND DISPLAYED A MESSAGE THAT SAID TO SLOW DOWN AND PULL OVER SAFELY. THE DRIVER WAS NOT ABLE TO ACCELERATE. THERE WERE NO OTHER WARNING SIGNS PRIOR. THIS WAS PARTICULARLY DANGEROUS BECAUSE IT OCCURRED WHILE DRIVING ON A HIGHWAY. *TR

Mileage: 80,000

WHILE DRIVING, THE CAR STALLED AND DISPLAYED A MESSAGE THAT SAID TO SLOW DOWN AND PULL OVER SAFELY. THE DRIVER WAS NOT ABLE TO ACCELERATE. THERE WERE NO OTHER WARNING SIGNS PRIOR. THIS WAS PARTICULARLY DANGEROUS BECAUSE IT OCCURRED WHILE DRIVING ON A HIGHWAY. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS. TRI FORD INC LOCATED AT 12610 IL-143, HIGHLAND, IL 62249, (618) 654-2122) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE BATTERY WAS DRAINED. THE FAILURE...

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS. TRI FORD INC LOCATED AT 12610 IL-143, HIGHLAND, IL 62249, (618) 654-2122) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE BATTERY WAS DRAINED. THE FAILURE...

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED AT START-UP, THE STEERING CEASED WITH THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED HONOLULU FORD LOCATED AT 1370 N KING ST, HONOLULU, HI 96817, (808) 824-3981 AND THE CONTACT WAS INFORMED THAT THE POWER ...

Mileage: 177,000

VERY LOUD POPPING INITIALLY. DEAFENING POPS THAT SOUND LIKE YOUR WINDSHIELD WAS HIT WITH A HIGH VELOCITY OBJECT. AT FIRST YOU CANT TELL WHERE THE SOUND IS COMING FROM. IT DOES RESEMBLE THE SOUND OF A SPEAKER BLOWING. IT DOES NOT ALWAYS OCCUR WHEN THE RADIO OR BLUETOOTH AUDIO IS BEING USED. IN THE BE...

VERY LOUD POPPING INITIALLY. DEAFENING POPS THAT SOUND LIKE YOUR WINDSHIELD WAS HIT WITH A HIGH VELOCITY OBJECT. AT FIRST YOU CANT TELL WHERE THE SOUND IS COMING FROM. IT DOES RESEMBLE THE SOUND OF A SPEAKER BLOWING. IT DOES NOT ALWAYS OCCUR WHEN THE RADIO OR BLUETOOTH AUDIO IS BEING USED. IN THE BE...

VERY LOUD POPPING INITIALLY. DEAFENING POPS THAT SOUND LIKE YOUR WINDSHIELD WAS HIT WITH A HIGH VELOCITY OBJECT. AT FIRST YOU CANT TELL WHERE THE SOUND IS COMING FROM. IT DOES RESEMBLE THE SOUND OF A SPEAKER BLOWING. IT DOES NOT ALWAYS OCCUR WHEN THE RADIO OR BLUETOOTH AUDIO IS BEING USED. IN THE BE...

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THERE WAS A GRINDING NOISE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC CAME AND THE CONTAC...

Mileage: 143,000

MY VEHICLE HAS APPROXIMATELY 105,000 MILES ON IT. I GOT IN MY VEHICLE TO LEAVE AND A RED MESSAGE APPEARED SAYING, "SERVICE POWER STEERING SYSTEM". THE STEERING WHEEL BECAME VERY HARD TO TURN LEFT OR RIGHT. IN FACT, I WASN'T ABLE TO TURN IT AT ALL. I SHUT OFF THE CAR AND THEN RESTARTED IT. IT APPEARE...

Mileage: 105,000

BOUGHT THE CAR IN MAY 2017. NO PROBLEMS UNTIL OCTOBER 2019 CAR DIDN'T CRANK EVERYTHING DEAD. TOOK IT TO ONE DEALER AND THEY LAUGHED AT ME. THEY REPLACED THE 12V STILL DIDN'T RUN. HAD IT TOWED TO RIVERSIDE FORD OCTOBER 2019. THEY WORKED ON IT DIDN'T GET THE CAR BACK UNTIL DEC 13, 2109. PAID THE BI...

BOUGHT THE CAR IN MAY 2017. NO PROBLEMS UNTIL OCTOBER 2019 CAR DIDN'T CRANK EVERYTHING DEAD. TOOK IT TO ONE DEALER AND THEY LAUGHED AT ME. THEY REPLACED THE 12V STILL DIDN'T RUN. HAD IT TOWED TO RIVERSIDE FORD OCTOBER 2019. THEY WORKED ON IT DIDN'T GET THE CAR BACK UNTIL DEC 13, 2109. PAID THE BI...

WHY DOES THE 2013 CMAX ENERGI NOT HAVE A TRUNK SAFETY PULL? WHEN BATTERY DIES YOU CANNOT OPEN THE TRUNK TO GET TO THE BATTERY IN THE TRUNK. THIS IS A SERIOUS SAFETY ISSUE THAT HAS STRANDED MY CAR IN PARKING LOT AT NIGHT AND NOW IN MY GARAGE. I CANNOT PUT MY CAR IN NEUTRAL, BECAUSE THE CMAX DOES NOT ...

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE SHUDDERED INTERMITTENTLY AFTER SHIFTING FROM FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED N...

Mileage: 75,000

THE LIFTGATE AND LATCH SHOULD HAVE BEEN ON THE RECALL LIST AND/OR LISTED ON THE EXTENDED WARRANTY BUT IS NOT CURRENTLY ON THE LISTS. FORD CORPORATE REFUSED TO REPAIR THE VEHICLE AT THEIR EXPENSE AND STILL HAS NOT REIMBURSED ME FOR THE EXPENSE. THE LIFTGATE OPENED UNEXPECTEDLY AND WITHOUT WARNING ON...

Mileage: 43,990

THE 120 VOLT CONNIVENCE CHARGE CORG PROVIDED WITH THE VEHICLE MAY OVERHEAT. FORD MOTOR COMPANY WILL MODIFY OR REPLACE THE WITH A NEW CHARGE CORD THAT HELPS PREVENT THE OVERHEATING AND A POSSIBLE FIRE. ALMOST 2 YEARS AFTER THIS RECALL FORD HAS NOT NOTIFIED ME OF A REPAIR. THE LOCAL DEALERSHIP DOES ...

Mileage: 85,000

TL* THE CONTACT OWNS 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO SOUTHWEST FORD LOCATED AT 3000 FORT WORTH, WEATHERFORD, TX 76087) AND WAS DIAGNOSED. THE CO...

Mileage: 130,000

WHILE VEHICLE MOVING AT ~15MILES PER HOUR IN A LEFT TURN AT A T INTERSECTION POWER STEERING TURNED VIOLENTLY THE STEERING WHEEL TO THE RIGHT, WITHOUT A POSSIBILITY FOR ME TO KEEP IT IN MY BOTH HANDS. ROTATION RATE OF THE STEERING WHEEL WAS VERY RAPID AND REQUIRED IMMEDIATE AND HEAVY BRAKING SO AS NO...

Mileage: 77,300

RADIO INTERMITTENTLY WOULD NOT TURN ON. THEN CAR WAS COMPLETELY DEAD AT HOME AND COULD NOT UNLOCK DOORS ETC. HAD TO CALL AAA TO HAVE TOWED TO DEALER. RECEIPT STATES 'IDS FAULT CODE B1D19:49 ACM CD INTERNAL ELECTRICAL FAILURE STAYS ON RANDOMLY CAUSING VOLTAGE DRAIN. REPLACE ACM AND PROGRAM, PER...

Mileage: 78,850

SINCE I PURCHASED THE 2013 C MAX THERE HAS BEEN AN ONGOING PROBLEM. IT STARTS WITH THE CLOCK, TIME IS WRONG. NEXT THE RADIO WILL NOT WORK UNABLE TO SHUT IT OFF, CHANGE VOLUME BASICALLY NOTHING WORKS. AFTER A DAY OR 2 THE CAR WILL NOT START, NO POWER. ONCE WE JUMP START THE CAR EVERYTHING WILL BE OK ...

Mileage: 52,000

MY CAR WOULD NOT TURN. A NOTIFICATION TO CHECK POWER STEERING APPEARED. I WAS PARKED AND COULD NOT GET OUT OF THE SPACE BECAUSE THE WHEELS WOULD NOT TURN. THERE ARE MULTIPLE REPORTS ON LINE ABOUT THE SAME ISSUE WITH CMAX CARS. THE REPAIR WILL COST ME $ 2,600 TO FIX

Mileage: 95,500

I WAS PULLING OUT OF MY DRIVE WAY AND TURNED MY STEERING WHEEL WHEN MY CAR'S POWER STEERING STOPPED WORKING INSTANTLY AND IT BECAME IMPOSSIBLE TO STEER, THERE WAS ALSO A MESSAGE THAT DISPLAYED SAYING "SERVICE POWER STEERING". WHEN I STOPPED AN RESTARTED THE CAR, THE MESSAGE AND STEERING WERE FINE, H...

Mileage: 70,000

THE INNER DOOR PANEL ON BOTH REAR DOORS WARPS AND STICKS TO THE BOTTOM OF THE DOOR FRAME MAKING IT IMPOSSIBLE TO OPEN THE REAR DOORS. THE ONLY OPTION FROM FORD WAS TO REPLACE BOTH DOOR PANELS WHICH COST $400 EACH + LABOR. FORD IS AWARE OF THIS ISSUE SPECIFICALLY ON THE 2013 MODEL BUT HAS NOT ISSUED ...

Mileage: 53,086

ON MY 2013 CMAX ENERGI OVER THE LAST SEVERAL MONTHS, POWER STEERING INTERMITTENTLY STOPS WORKING, WHICH MAKES HIT HARD TO TURN THE STEERING WHEEL. "POWER STEERING REQUIRES SERVICE" WARNING COMES ON. IT GENERLLY OCCURS JUST AFTER STARTING THE CAR. AFTER RE-STARTING SEVERAL TIMES, POWER STEERING W...

Mileage: 98,000

THIS VEHICLE'S EV CHARGE CORD HAD AN INCIDENT THAT SEEMED TO HEAT UP / BEND THE CORD NEAR THE PLUG BACK IN 2016. I REPORTED TO FORD AT THE TIME, THEY SAID DO NOT USE THE CORD AND SAID THEY HAD A RESOLUTION UPCOMING. TO KEEP ANYONE FROM USING THE CORD, I CUT IT UP AND SENT OFF THE PARTS FOR RECYCLING...

Mileage: 95,000

MY REAR PASSENGER'S DOOR LATCH ON THE DRIVER'S SIDE IS NOT WORKING PROPERLY. IT IS KEEPING THE DOOR CLOSED BUT NOT EVEN TO LOCK THE DOOR. WHEN I LOCK THE DOORS WITH THE KEY FOB IT BEEPS TWICE WHICH WOULD INDICATE A DOOR IS NOT CLOSED PROPERLY AND IS NOT SECURELY LOCKED. ALTHOUGH ON THE DASH IT IS NO...

RECEIVED WARNING "POWER STEERING REQUIRES SERVICE" WHILE DRIVING. SHORTLY AFTER, WE PULLED OVER AND TURNED OFF THE ENGINE FOR SEVERAL MINUTES. UPON RESTARTING THE CAR THE POWER STEERING WAS GONE--ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL AND THE MESSAGE SAID "POWER STEERING FAULT". OUR LOCAL D...

Mileage: 59,939

THERE WAS A GRINDING SOUND FOR WEEKS AND THEN ONE NIGHT AFTER I STOPPED TO GO TO THE BATHROOM AND I WAS ON MY WAY HOME ON WAYNE, RD. AND THE CAR WAS JERKING REALLY BAD AND WOULD NOT CHANGE GEARS AND THEN ALL OF SUDDEN THE CAR WOULDN'T DRIVE AND THE WRENCH LIGHT WENT ON.

Mileage: 100,397

REAR FOLDING SEAT LATCH DISENGAGED. NO LONGER ABLE TO FOLD 60% OF REAR SEAT. NOW FACED WITH CHARGES UPWARDS OF 600$ BECAUSE ENTIRE SEAT NEEDS REPLACEMENT. CAR WAS STATIONARY WHEN OPENED AND ON LEVEL SURFACE. WAS LIGHTLY USED, MAYBE 15 TIMES IN ENTIRE LIFE. ALSO, APIM MODULE DRAINING BATTERY ON S...

Mileage: 46,000

REAR FOLDING SEAT LATCH DISENGAGED. NO LONGER ABLE TO FOLD 60% OF REAR SEAT. NOW FACED WITH CHARGES UPWARDS OF 600$ BECAUSE ENTIRE SEAT NEEDS REPLACEMENT. CAR WAS STATIONARY WHEN OPENED AND ON LEVEL SURFACE. WAS LIGHTLY USED, MAYBE 15 TIMES IN ENTIRE LIFE. ALSO, APIM MODULE DRAINING BATTERY ON S...

Mileage: 46,000

RADIO NO LONGER WORKS...CANNOT TURN ON OR OFF...WHILE THE VEHICLE IS IN OPERATION SPEAKERS SUDDENLY GENERATES LOUD STATIC. THIS UNEXPECTED NOISE COMING SUDDENLY FROM THE SPEAKERS IS EXTREMELY UNSETTLING/DISTRACTING WHEN DRIVING ON THE INTERSTATE OR ANY HIGHWAY. THE INTERNET IS REPLETE WITH SIMILAR...

Mileage: 70,000

2013 FORD C-MAX. CONSUMER WRITES IN REGARD TO DEFECTIVE BATTERY IN VEHICLE. *AS THE CONSUMER STATED THE 12 VOLT BATTERY WOULD DRAIN LEAVING THE OCCUPANTS STRANDED. *JS

TL* THE CONTACT OWNS A 2013 FORD C-MAX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI 54914, 920-731-5211) AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS PROVID...

Mileage: 103,000

CAR, PARKED IN DRIVEWAY, FAILED TO START BECAUSE OF A DEAD BATTERY. HOOD LATCH IN VEHICLE FAILED TO WORK (AFTER BEING REPLACED ONCE <1 YEAR BEFORE). COULD NOT OPEN HOOD TO ACCESS DEAD BATTERY. HAD CAR TOWED TO DEALER. DEALER WAS UNABLE TO OPEN THE HOOD. WAS ADVISED BY DEALER THAT HOOD CANNOT BE OPEN...

Mileage: 53,462

PURCHASED 2013 CMAX USED FROM A CAR DEALER WITH 39,000 MILES ON IT IN 2018. BEEN DRIVING IT FOR 1.5 YEARS- NOW HAS 58,000 MILES.. SUDDENLY WARNING RED TRIANGLE APPEARED WITH AUDIO ALERT TO STOP THE CAR IMMEDIATELY. I WAS DRIVING ON I-95 IN THE MIDDLE LANE AT 60 MPH. COULD FEEL THE CAR HAD LOST POW...

Mileage: 58,000

PURCHASED 2013 CMAX USED FROM A CAR DEALER WITH 39,000 MILES ON IT IN 2018. BEEN DRIVING IT FOR 1.5 YEARS- NOW HAS 58,000 MILES.. SUDDENLY WARNING RED TRIANGLE APPEARED WITH AUDIO ALERT TO STOP THE CAR IMMEDIATELY. I WAS DRIVING ON I-95 IN THE MIDDLE LANE AT 60 MPH. COULD FEEL THE CAR HAD LOST POW...

Mileage: 58,000

WE BEGAN TO HAVE DIFFICULTY STEERING OUR WELL-MAINTAINED FORD C-MAX JUST AFTER STARTING WHEN BACKING UP IN OUR DRIVEWAY AT AROUND 63,000 MILES. WE REPORTED IT TO FORD AND THEY SAID IT JUST WAS THAT THE ELECTRICAL SIGNAL TAKES AWHILE TO GET TO THE STEERING. BEFORE 70,000 MILES THE 'CHECK STEERING' LI...

Mileage: 68,000

DRIVING ON HIGHWAY WHEN THE STEERING WHEEL ASSIST FAULT ALERT LIGHT SHOWED UP AND THE CAR START GETTING VERY HARD TO CONTROL. TOOK IT TO THE AUTO SHOP AND THEY FOUND CODE C102D. THEY RECOMMENDED REPLACE THE STEERING WHEEL RACK. $2325.

Mileage: 86,000

TRANSMISSION MAKING SLIGHT GRINDING NOISE, MORE NOTICEABLE AT LOW SPEED (20MPH).

TRANSMISSION FAILURE AND NO PARTS AVAILABLE. I HEARD WHAT I THOUGHT WAS ANOTHER WHEEL BEARING NOISE WHICH HAPPENED A MONTH AGO AND WAS REPAIRED. THIS TIME IT TURNED OUT TO BE TRANSMISSION IS BAD. STILL OWE 4100.00 TO FORD ON 6 YEAR LOAN. CAR PURCHASES 3/2014 NEW. THEY CAN'T FIX IT DUE TO NO PARTS AV...

Mileage: 109,000

THE POWER STEERING WAS OCCASIONALLY FAILING BUT AFTER READING THE MANUAL I SAW THAT FORD SUGGEST DE POWERING THE CAR AND RESTARTING IT. AFTER WRENCHING MY BACK FROM DRIVING WITH THE POWER STEERING NOT WORKING I STARTED DOING THAT. THEN THE POWER STEERING SHUT DOWN COMPLETELY. WHEN I WENT IN THEY WAN...

Mileage: 92,957

FORD CHARGER FOR C-MAX PHEV OVERHEATED AND CAUSED WALL OUTLET TO BURN

Mileage: 110,000

HAVE A WARNING CHECK ENGINE LIGHT, IT'S A STOP SAFETY MESSAGE. CAME ON AND ORANGE ENGINE LIGHT CAME ON WITH IT. SEEMS FORD HAS A WIRE PROBLEM AT THE BATTERY, I UNDERSTAND IT MIGHT BE CAUSED BY A WIRE BECOMING BARE FROM RUBBING. IS THIS A RECALL??????????

Mileage: 99,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE PARTS WERE NOT AVAILABLE. SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, 855-638-2136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE...

TRANSMISSION FAILED AT 99K. FORD SENT A LETTER A FEW MONTHS BEFORE I PURCHASED CAR FROM OWNER. I WAS NEVER NOTIFIED OF PROBLEM FIX IS $8100.00 CAR ISN'T WORTH THAT. CAR WAS MAINTAINED PERFECTLY BY BOTH OWNERS.

Mileage: 99

POWER STEERING COMPUTER MODULE WENT OUT WHILE BACKING OUT OF PARKING SPOT. LUCKILY NO CARS WERE PARKED NEXT TO ME AND NOBODY WAS WALKING IN THE LOT AS I LOST CONTROL OF THE STEERING. THIS CAR HAS 40,000 MILES ON IT. THIS ALSO HAPPENED AFTER DRIVING LESS THAN 100 MILES AFTER HAVING THE TRANSMISSION ...

Mileage: 40,600

ELECTRIC CHARGER MELTED AND STARTED A SMALL FIRE AT THE HOUSE OUTLET. IT MUST HAVE TRIPPED THE CIRCUIT BREAKER LUCKILY SAVING OUR HOME. FORD REFUSED TO ACCEPT RESPONSIBILITY WHEN IT HAPPENED TELLING ME IT WAS MY WIRING. NOW THERE IS A RECALL?

Mileage: 34,000

WHEN YOU TURN OFF THE ENGINE, THE RADIO STAYS ON. WHEN THE ENGINE IS RUNNING, YOU CANNOT TURN DOWN VOLUME, USE NAVIGATION, ADJUST TEMPERATURE, USE CRUISE CONTROL. IT BEGAN WHEN I WAS TURNING THE CAR OFF AFTER A SHORT DRIVE. THIS IS THE SECOND TIME

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 FORD C- MAX. WHILE DRIVING AND ACCELERATING, THE CONTACT HEARD AN ABNORMAL, HIGH PITCHED GRINDING NOISE COMING FROM THE VEHICLE. ALSO, "PLEASE PULL OVER SAFELY" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE R...

Mileage: 111,211

I WAS DRIVING ON THE FREEWAY AND ALL OF THE SUDDEN MY CAR LOST POWER AND A "STOP SAFETLY NOW" WARNING POPPED UP ON MY SPEEDOMETER. I MANAGED TO GET TO SIDE OF THE FREEWAY AND STOPPED THE CAR. I LOOKING ONLINE FOR A SOLUTION AND I READ THAT I CAN TURN ON AND OFF THE CAR A COUPLE TIMES AND THAT WILL F...

Mileage: 180,000

I WAS DRIVING ON THE FREEWAY AND ALL OF THE SUDDEN MY CAR LOST POWER AND A "STOP SAFETLY NOW" WARNING POPPED UP ON MY SPEEDOMETER. I MANAGED TO GET TO SIDE OF THE FREEWAY AND STOPPED THE CAR. I LOOKING ONLINE FOR A SOLUTION AND I READ THAT I CAN TURN ON AND OFF THE CAR A COUPLE TIMES AND THAT WILL F...

Mileage: 180,000

OUT OF NOWHERE, THE CAR POPS UP A MESSAGE TO SERVICE POWER STEERING. AFTER TURNING THE CAR OFF AND ON AGAIN, THE MESSAGE DISAPPEARS. I DROVE 1 DAY WITH THE STEERING AS NORMAL, AND THEN THE NEXT DAY THE ELECTRIC ASSISTED POWER STEERING STOPS AND IT IS EXTREMELY DIFFICULT TO STEER. IT'S ALMOST LIKE T...

Mileage: 140,000

WHILE VEHICLE WAS STATIONARY, OR IN MOTION LOUD GRINDING OR THUDDING NOISE FROM ENGINE. WHRN PLACING VEHICLE IN NEUTRAL SLIGHTLY IMPROVES. WHEN TAKEN IN TO FORD DEALERSHIP, WAS INFORMED IT HOLDS 5 QTS TRANSMISSION FLUID AND ONLY CONTAINED 1 QT. VEHICLE AT 110,000 MILES. TOLD A REFURBISHED TRANSMISSI...

Mileage: 110,000

I AM EXPERIENCING CHRONIC ISSUES WITH THE 12V LOW VOLTAGE BATTERY DRAINING AND LEAVING THE CAR DEAD. THE CAR PULLS LOAD FROM THE BATTERY WHEN THE VEHICLE IS OFF AND ALL ELECTRONICS ARE SUPPOSEDLY OFF. THIS APPEARS TO BE AN EXTREMELY COMMON ISSUE AMONG OWNERS OF 2013-2014 FORD C-MAX OWNERS. FORD HAS ...

Mileage: 45,000

THE BATTERY UNLOADS. UNLESS BATTERY REPLACEMENT. I FEAR ABOUT SHORTAGE WHICH MAY LEAD TO FIRE.

Mileage: 96,000

THE BATTERY 12V IS UNEXPECTEDLY DISCHARGED VIA THE TCU MODULE (MODEM) GM5Z-14G229-BD. THE DRIVER CAN NOT START THE CAR. THE BATTERY WAS REPLACED ABOUT 8 MONTHS AGO THE MENTIONED PROBLEM REMAINED. THE DEALER DID NOT COMPLY WITH TSB 16-0157 AND DID NOT REPLACE THE DEFECTIVE PART. FORD DOES NOT SEE TH...

THE BATTERY 12V IS UNEXPECTEDLY DISCHARGED VIA THE TCU MODULE (MODEM) GM5Z-14G229-BD. THE DRIVER CAN NOT START THE CAR. THE BATTERY WAS REPLACED ABOUT 8 MONTHS AGO THE MENTIONED PROBLEM REMAINED. THE DEALER DID NOT COMPLY WITH TSB 16-0157 AND DID NOT REPLACE THE DEFECTIVE PART. FORD DOES NOT SEE TH...

THE BATTERY 12V IS UNEXPECTEDLY DISCHARGED VIA THE TCU MODULE (MODEM) GM5Z-14G229-BD. THE DRIVER CAN NOT START THE CAR. THE BATTERY WAS REPLACED ABOUT 8 MONTHS AGO THE MENTIONED PROBLEM REMAINED. THE DEALER DID NOT COMPLY WITH TSB 16-0157 AND DID NOT REPLACE THE DEFECTIVE PART. FORD DOES NOT SEE TH...

ANYTIME I BREAK OR LET OFF THE GAS AND THERE IS A BUMP OR A STEEL PLATE IN THE ROAD MY CAR SLIDES. THIS HAS BEEN HAPPENING OR 3 YEARS NOW. WHEN IT RAINS AND ITA WET OUTSIDE ITS EVEN WORSE. I HAVE BRAND NEW TIRES ON AND IT STILL HAPPENS.

Mileage: 72,000

ANYTIME I BREAK OR LET OFF THE GAS AND THERE IS A BUMP OR A STEEL PLATE IN THE ROAD MY CAR SLIDES. THIS HAS BEEN HAPPENING OR 3 YEARS NOW. WHEN IT RAINS AND ITA WET OUTSIDE ITS EVEN WORSE. I HAVE BRAND NEW TIRES ON AND IT STILL HAPPENS.

Mileage: 72,000

I KEEP HAVING MY BACK TIRES WEAR OUT & CAUSES ME TO HAVE A BLOW OUT, THANKFULLY SO FAR IT HASN'T CAUSED ANY ACCIDENTS. I HAVE HAD MY CAR LINED UP AND THEY SAID IT WASN'T OUT OF LINE BAD ENOUGH TO CAUSE THIS ISSUE. CAN YOU HELP ME FIND OUT WHAT IS CAUSING THIS ISSUE? IT IS GETTING VERY EXPENSIVE BUYI...

Mileage: 141,000

BEFORE 50,000 MILES STEERING WENT FROM INTERMITTENTLY HAVING NO POWER TO CONTINUOUSLY HAVING NO POWER. USUALLY POWER STEERING IS ABSENT AT START-UP. VEHICLE DISPLAYS "SERVICE POWER STEERING" MESSAGE. OBD2/CAN THROWS A PSCM - POWER STEERING CONTROL MODULE U3000 CM CONTROL MODULE CODE. STEERING W...

Mileage: 49,315

WHEN WE ARRIVED HOME FROM A SHORT DRIVE, THE DRIVER SIDE, REAR PASSENGER DOOR WOULD ONLY OPEN 4 OR 5 INCHES. AFTER PASSENGER EXITED (ANOTHER DOOR) WE TRIED AGAIN. SITTING IN THE PASSENGER SEAT WHEN ATTEMPTING TO OPEN IT, THIS TIME IT OPENED ONLY AN INCH. IT APPEARS THE INSIDE PANEL IS LOOSE AND IS ...

Mileage: 65,000

THE RADIO WILL NOT LET ME CHANGE STATION, VOLUME, SYNC MY PHONE FOR HANDSFREE. WHEN I OPEN THE DOOR THE RADIO NORMAL SHUTS OFF. HOWEVER IT IS JUST STAYING ON

Mileage: 89,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD GRINDING NOISE FROM THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (MITCHELL SELIG FORD, 801 BLOOMFIELD AVE, WINDSOR, CT 06095) AND TH...

Mileage: 111,000

GRINDING NOISE COMING FROM THE TRANSMISSION, TOOK CAR TO TWO DEALERSHIPS, BOTH SAID THE TRANSMISSION WAS FAILING - MARCH OF 2018. CAR HAS 135,000 MILES ON IT. FORD HAD ISSUED TSB 15-0174, WHICH DEALT WITH TRANSMISSIONS FAILING. AFFECTED CARS ARE C-MAX HYBRIDS BUILT BETWEEN AUG 8, 2012 AND JUN 17,...

Mileage: 135,000

UNINTENDED ACCELERATION WHILE PARKING THE CAR IN OUR GARAGE, THE CAR SUDDENLY ACCELERATED, JUMPED A 7 INCH STEP AND CRASHED INTO THE WALL. WHEN PUT IN REVERSE, THE CAR ACCELERATED BACKWARD WITH THE BRAKES APPLIED HARD. IT TOOK ABOUT 20 FEET TO STOP THE CAR.

Mileage: 70,100

UNINTENDED ACCELERATION WHILE PARKING THE CAR IN OUR GARAGE, THE CAR SUDDENLY ACCELERATED, JUMPED A 7 INCH STEP AND CRASHED INTO THE WALL. WHEN PUT IN REVERSE, THE CAR ACCELERATED BACKWARD WITH THE BRAKES APPLIED HARD. IT TOOK ABOUT 20 FEET TO STOP THE CAR.

Mileage: 70,100

I HAVE A FORD C-MAX 2013, THE TRANSMISSION STARTED GRINDING AT JUST OVER 100K MILES. THE DEALER TOLD ME THIS WAS KNOWN ISSUE, BUT BEING OVER 100K MILES FORD WOULD NOT HELP. I OPENED A CASE WITH FORD AFTER FINDING OUT THAT UP TO 75% OF ALL C-CMAX HAVE THIS TRANSMISSION ISSUE. (SEE PDF EVIDENCE). ALSO...

Mileage: 103,000

THE 12-VOLT BATTERY WILL DIE WITHOUT WARNING OR REASON. NO LIGHTS LEFT ON, OR ANYTHING THAT MAY DRAIN THE BATTERY. THIS LEAVES YOU WITHOUT ACCESS TO YOUR CAR AS THERE ARE NO KEYS. PARKED THE CAR AT NIGHT, AND WOKE UP THE NEXT DAY TO A COMPLETELY DEAD CAR. AFTER GETTING A JUMP START, THE CAR WILL BE ...

Mileage: 66,000

ON 12/20/2017 AT ABOUT 8:30 PM ON ROUTE 139 (HIGHWAY) EAST BOUND, AFTER STOPPING FOR A RED LIGHT, I TRIED TO ACCELERATE BUT THE VEHICLE PROPULSION SHUT OFF. NO WARNING LIGHTS OR ENGINE LIGHT CAME ON. I HAD TO PLACE GEAR IN PARK, AND RESTART VEHICLE. THIS HAPPENED AGAIN ON 12TH STREET IN JERSEY CI...

Mileage: 253,367

TRANSMISSION WENT OUT 2200 MILES AWAY FROM HOME TWICE ABOUT ONE YEAR APART. BOTH TIMES THE TRANSMISSION BEGAN TO MAKE TERRIBLE NOISE BOTH IDLING AND ON THE ROAD. THE TWO DEALERS, ONE IN NASHUA, NEW HAMPSHIRE AND TNE OTHER IN GREENVILLE, SOUTH CAROLINA, CHECKED THE TRANSMISSION OIL FOR METAL PARTICL...

Mileage: 45,000

TRANSMISSION WENT OUT 2200 MILES AWAY FROM HOME TWICE ABOUT ONE YEAR APART. BOTH TIMES THE TRANSMISSION BEGAN TO MAKE TERRIBLE NOISE BOTH IDLING AND ON THE ROAD. THE TWO DEALERS, ONE IN NASHUA, NEW HAMPSHIRE AND TNE OTHER IN GREENVILLE, SOUTH CAROLINA, CHECKED THE TRANSMISSION OIL FOR METAL PARTICL...

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. WHILE DRIVING 10 MPH, THE TRANSMISSION MADE AN ABNORMAL GRINDING NOISE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS-13704524-H7N0D5. NO FURTHER ASSISTANCE WAS OFFERED....

Mileage: 80,000

WHEN I STARTED MY CAR TO RETURN HOME FROM WORK, THE "STEERING WARNING" LIGHT CAME ON. I PUT THE CAR IN REVERSE AND WHEN I TRIED TO BACK OUT, I REALIZED THAT MY WHEEL WAS NEXT TO IMPOSSIBLE TO TURN. I TURNED THE CAR OFF AND RESTARTED IT WITH THE SAME RESPONSE. I CALLED FOR A TOW TO A DEALERSHIP AND A...

Mileage: 52,000

UNABLE TO DRIVE CARE DUE TO SUDDEN LOSS OF POWER STEERING (HAPPENED WHEN PARKED FOR JUST A FEW MINUTES -- WENT IN BUILDING TO PICK UP SON FROM DAYCARE, CAME OUT AND NO POWER STEERING WHEN I RESTARTED CAR). THIS HAS APPARENTLY BEEN A PROBLEM ON OTHER FORD MODELS OF THE SAME YEAR AND THERE ARE RECALLS...

Mileage: 52,000

CMAX MELTING PLUG THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS IN MY GARAGE WHERE I PLUG THE CAR IN TO CHARGE. I PUT IN A DEDICATED 20...

43,500 MILES THE POWER STEERING HAS FAILED; IT BEGAN A FEW THOUSAND MILES AGO, WHERE IT WOULD INTERMITTENTLY NOT WORK AFTER STARTING THE CAR, BUT THEN WITHIN A FEW MINUTES IT WOULD BEGIN WORKING. NOW IT HAPPENS MORE FREQUENTLY FOR LONGER. DEALER SERVICE HAS REVIEWED AND HAS DETERMINED THE (EST.) $...

Mileage: 43,500

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE IN THE GEARS OF THE VEHICLE. THE CONTACT INFORMED SONORA FORD (13254 MONO WAY, SONORA, CA 95370; 209-532-5593), BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAILUR...

Mileage: 55,000

I HAVE HAD A CONTINUAL PROBLEM WITH MY CAR BATTERY GOING DEAD. IT HAPPENS RANDOMLY EVERY 4 OR 5 MONTHS. I USE MY CAR EVERY DAY, THE BATTERY DRAINS OVERNIGHT. THE BATTERY TESTS FINE AT THE FORD DEALER. THIS LAST TIME THE BATTERY DIED, WE TRICKLE CHARGED IT AND AFTER GAINING BACK POWER NOTICED WE LOST...

Mileage: 48,000

WHILE DRIVING, THE CAR WILL SUDDENLY STOP RUNNING. AN WARNING LIGHT COMES ON SAYING"STOP SAFELY NOW". BRAKES AND STEERING ARE NOT AFFECTED SO I CAN PULL OVER TO THE SIDE. ONCE THE CAR IS TURNED OFF AND THEN RESTARTED IT WILL RUN NORMALLY.

Mileage: 115,000

MY 2013 FORD C-MAX ENERGI PRODUCES A "STOP SAFELY NOW" WARNING MESSAGE AND QUICKLY LOSES ALL POWER. IT HAS HAPPENED 4 TIMES IN THE LAST 3 DAYS. WHEN IT HAPPENS, YOU HAVE TO PULL TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE, OPEN AND CLOSE THE DOOR AND WAIT A FEW MORE MINUTES BEFORE IT CAN BE STARTED...

Mileage: 6,000

OEM ELECTRIC CHARGER (A SEPARATE MECHANISM NOT A PART OF THE VEHICLE) CAUGHT FIRE UPON PLUGGING IT INTO A SOCKET (SAME CHARGER, SAME SOCKET HAS BEEN USED FOR OVER 3 YEARS)

Mileage: 78,000

TODAY, I WAS PARKED ON THE SIDE OF THE ROAD IN A RESIDENTIAL AREA WITH THE ENGINE TURNED OFF. I CHECKED MY PHONE, ANSWERED A TEXT, AND THEN STARTED THE CAR. AS SOON AS I STARTED THE CAR, THE CAR ROLLED BACKWARD - EVEN WHEN I HAD MY FOOT COMPLETELY PRESSED VERY HARD ON THE BRAKE PEDAL (I PANICKED B...

Mileage: 63,000

TL* THE CONTACT OWNED A 2013 FORD C-MAX. WHILE DRIVING 60 MPH, THE SERVICE ADVANCE TRACK INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE CRASHED INTO A DIVIDER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT SUSTAINED IN...

CAR STOPPED WORKING WHILE IN MOTION ON BUSY STREET DUE TO SPONTANEOUS TRANSMISSION FAILURE. THIS FAILURE IS THE SUBJECT OF AT LEAST THREE FORD TSB'S. I HAD NOT RECEIVED ANY NOTIFICATIONS FROM FORD REGARDING THESE PROBLEMS.

Mileage: 47,000

2013 CMAX SHOULD BE INCLUDED IN THE 2014 CMAX STEERING BOX RECALL. SAME ISSUE IS HAPPENIG... LOSS OF POWER STEERING, HARD TO CONTROL AT TIMES, CAR WOBBLES WHEN SWITCHING LANES.

Mileage: 50,000

STEERING HAS BEEN HARD TO CONTROL. PROBLEM STARTED WHEN SWITCHING LANES - WE NOTICED A WOBBLE WHEN GOING FROM ONE LANE TO ANOTHER. TURNING THE WHEEL AT LOW SPEEDS YOU CAN CLEARLY HEAR GRINDING / SLIPPING IN THE STEERING COMPONENTS. FEEDBACK TO THE WHEELS HAS BEEN INCREASINGLY MORE JERKY. TODAY, POWE...

Mileage: 50,000

WHEN VEHICLE IS LOCKED, WINDOWS WILL ROLL DOWN BY THEMSELVES.

Mileage: 13,670

A GRINDING, WHINING NOISE DEVELOPED AT ABOUT 66,000 MILES. BECAUSE IT WAS A ROAD NOISE AND I WAS TOLD BY THE DEALERSHIP THAT I WOULD SOON NEED NEW TIRES, I REPLACED THE TIRES. THE NOISE CONTINUED AND I WENT BACK TO THE TIRE DEALER WHO INSPECTED THE CAR AND INFORMED ME THAT THE DRIVER'S SIDE REAR WH...

Mileage: 68,978

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT THE REAR INTERIOR PASSENGER SIDE DOOR PANEL WAS LOOSE AND CAUSED THE DOOR NOT TO OPEN CORRECTLY. THE DEALER DIAGNOSED THAT THE DOOR PANEL NEEDED REPLACEMENT. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

VECHILE AND ELECTRICAL COMPONENTS DO NOT SHUT OFF WHEN IGNITION IS TURNED OFF AND KEY REMOVED. RADIO VOLUME CAN NOT BE TURNED DOWN CREATING A DISTRACTION WHILE DRIVING. CAR BATTERY DEAD AFTER SEVERAL HOURS. NHTSA CAMPAIGN ID #: 15V436000 IS FOR SAME PROBLEM ON LIKE CARS, BUT NOT FOR THIS PARTIC...

Mileage: 20,200

LEFT REAR PASSENGER SEAT BELT WILL NOT BUCKLE. WILL NOT LOCK. GRANDSON USE TO SIT IN THAT POSITION.

Mileage: 13,000

I DRIVE WITH MY CMAX ENERGI APPROXIMATELY 10 MILES WITH IN WINTER WITH HEAT SET TO 68F. PARKED AT DESTINATION AND RESTARTED APPROXIMATELY 2 HOURS AFTER. WHILE IN TRANSIT TO DESTINATION AN ORANGE WRENCH DISPLAYED ON VEHICLE. NO ISSUE OCCURRED. UPON RESTARTING A RED TRIANGLE ALONG WITH WRENCH DISPLAYE...

Mileage: 22,500

12 VOLT BATTERY KEEPS GOING DEAD RENDERING CAR INOPERABLE AND STRANDING DRIVER. CAR HAS BEEN RETURNED TO DEALER SEVERAL TIMES AND PROBLEM HAS NOT BEEN FIXED.

Mileage: 15,000

THE REAR HATCH BECOMES UNLATCHED WHEN A BUMP IN THE ROAD, EVEN A SMALL RAISED ONE, IS DRIVEN OVER. I HAVE INFORMED THE LOCAL DEALER OF THIS. THE HATCH DOOR DOES NOT FULLY UNHINGE TO OPEN.

Mileage: 30,000

WE PURCHASED THIS CAR USED IN SEPTEMBER, 2016 AND IT HAD 33,000 MILES ON IT. ONE WEEK AFTER WE BOUGHT IT WE RETURNED TO THE CAR FROM DINNER AND FOUND IT WOULDN'T START. HAD IT JUMPED AND CONTINUED ON OUR WAY. ONE WEEK AGO WE WENT TO START THE CAR AFTER IT SAT IN THE DRIVEWAY OVERNIGHT AND THE SAME T...

Mileage: 38,000

DRIVING ON I-40, ABOUT 150 MILES FROM MY DESTINATION ON JULY 31, 2016, THE "SERVICE POWER STEERING SOON" LIGHT CAME ON IN THE CAR. I FINISHED THE DRIVE HOME WITH NO PROBLEM AND TURNED THE CAR OFF TO UNLOAD IT. WHEN I RE-STARTED IT, THE CAR REPORTED A COMPLETE STEERING FAILURE, AND THE POWER STEERI...

Mileage: 35,000

POWER STEERING FAILED WHILE DRIVING ON A 70MPH HIGHWAY. NO WARNING OR INDICATION. THE STEERING JUST CUT OUT. I WAS TRAVELLING WITH MY 2 YEAR OLD SON IN THE BACK WHEN I BASICALLY LOST ALL CONTROL OVER THE CAR. IT WAS NEAR IMPOSSIBLE TO NAVIGATE TO THE SIDE OF THE ROAD. I HAD TO STOP THE VEHICLE IN TH...

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC; HOWEVER; THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O...

Mileage: 300

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC; HOWEVER; THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O...

Mileage: 300

S10 APPROPRIATE HANDLING- COPY OF A LETTER ADDRESSED TO THE ADMINISTRATOR REGARDING TAKATA AIRBAGS. *SMD

I'VE HAD MULTIPLE INCIDENCES OF A "BUCKING FORWARD" OF MY CAR WHEN BRAKING ON ROUGH ROAD OR BRAKING AND TURNING RIGHT WHEN THERE MAY BE UNEVEN ROAD OR POTHOLE NEAR REAR TIRES. I'VE BROUGHT IT FOR SERVICING , THEY ARE STUMPED BUT HAVE SUGGESTED MAY INVOLVE ABS. RECENTLY, MY ABS LIGHT WENT ON, INDIC...

Mileage: 20,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH...

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH...

MY "REGULAR" BATTERY DIED AND NEEDED TO BE JUMP STARTED ON 16 JUL 14. I NOTED THAT MY CLOCK/DATE ON THE DASHBOARD HAD STOPPED WORKING AT THE SAME TIME. THE DEALERSHIP CHECKED THE COMPUTER BUT DIDN'T FIND THE CAUSE. THE SAME THING OCCURRED ON 16 NOV 14. THIS TIME THE COMPUTER SHOWED THAT THE BATT...

Mileage: 3,000

CAR WOULD NOT START. ALL ELECTRICAL FUNCTIONS NOT WORKING. THIS IS THE 2ND TIME IN 9 MONTH THIS HAS OCCURRED. BOTH TIMES THE CAR HAD TO BE JUMP STARTED. THE DEALER SAID THAT THE CAR IS NOT DRIVEN ENOUGH IN GASOLINE MODE SO THE BATTERY BECOMES DRAINED AND NEEDS TO BE RECHARGED. DEALER CLAIMS THE...

Mileage: 9,880

ON 4-1-2015, AT APPROXIMATELY 1PM, WHILE TRAVELING WEST ON HIGHWAY 702 IN PIERCE COUNTY WASHINGTON IN MODERATE TO HEAVY RAIN I SWITCHED THE WINDSHIELD WIPERS FROM INTERMITTENT TO THE LOW CONTINUOUS SPEED. ANTICIPATING THE HEAVY WASH FROM AN ONCOMING FULLY LOADED LOGGING TRUCK I SWITCHED THE WIPERS ...

Mileage: 17,500

WHILE DRIVING ON THE HIGHWAY, A WARNING LIGHT CAME ON INSTRUCTING ME TO PULL OVER TO THE SIDE OF THE ROAD AND STOP. WHEN I DID PULLED OVER, I SET THE GEARSHIFT IN "PARK" MODE, AND TURNED OFF THE CAR. I RESTARTED THE CAR AND DIDN'T HAVE ANY MORE PROBLEMS THAT DAY. SUBSEQUENTLY, I NOTICED THAT WHILE...

Mileage: 60,000

WHILE DRIVING ON THE HIGHWAY, A WARNING LIGHT CAME ON INSTRUCTING ME TO PULL OVER TO THE SIDE OF THE ROAD AND STOP. WHEN I DID PULLED OVER, I SET THE GEARSHIFT IN "PARK" MODE, AND TURNED OFF THE CAR. I RESTARTED THE CAR AND DIDN'T HAVE ANY MORE PROBLEMS THAT DAY. SUBSEQUENTLY, I NOTICED THAT WHILE...

Mileage: 60,000

WHILE DRIVING ON THE HIGHWAY, A WARNING LIGHT CAME ON INSTRUCTING ME TO PULL OVER TO THE SIDE OF THE ROAD AND STOP. WHEN I DID PULLED OVER, I SET THE GEARSHIFT IN "PARK" MODE, AND TURNED OFF THE CAR. I RESTARTED THE CAR AND DIDN'T HAVE ANY MORE PROBLEMS THAT DAY. SUBSEQUENTLY, I NOTICED THAT WHILE...

Mileage: 60,000

WHILE DRIVING ON THE HIGHWAY, A WARNING LIGHT CAME ON INSTRUCTING ME TO PULL OVER TO THE SIDE OF THE ROAD AND STOP. WHEN I DID PULLED OVER, I SET THE GEARSHIFT IN "PARK" MODE, AND TURNED OFF THE CAR. I RESTARTED THE CAR AND DIDN'T HAVE ANY MORE PROBLEMS THAT DAY. SUBSEQUENTLY, I NOTICED THAT WHILE...

Mileage: 60,000

WE STOPPED AT A STOP SIGN BEFORE TAKING A LEFT TURN ON TO TEXAS 77, WHEN I STARTED THE GAS MOTOR FAILED TO START BUT THE ELECTRIC CARRIED US FORWARD TO THE CENTER LINE. A WARRING CAME UP A TRIANGLE WITH ! TELL US TO STOP BUT OF COURSE WE WERE ON THE CENTER LINE. AN 18 WHEELER WAS COMING FAST BEHI...

Mileage: 6,000

WE STOPPED AT A STOP SIGN BEFORE TAKING A LEFT TURN ON TO TEXAS 77, WHEN I STARTED THE GAS MOTOR FAILED TO START BUT THE ELECTRIC CARRIED US FORWARD TO THE CENTER LINE. A WARRING CAME UP A TRIANGLE WITH ! TELL US TO STOP BUT OF COURSE WE WERE ON THE CENTER LINE. AN 18 WHEELER WAS COMING FAST BEHI...

Mileage: 6,000

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED O...

BATTERY FAILS TO CHARGE ON EARLY MODEL 2013 C-MAX SES. FORD RECOGNIZES PROBLEM AND HAS APPLIED 3 FIRMWARE UPDATES WHICH DO NOT WORK. BLAMES PROBLEM ON LOW-MILEAGE DRIVERS. YET PROBLEM HAS OCCURRED AFTER 2 PREVIOUS DAYS OF LONG DISTANCE DRIVING AND IN BOTH HOT AND COLD WEATHER. NO LONGER OWN THE C...

Mileage: 5,000

ATTEMPTING TO SLOW DOWN THE CAR ACCELERATED INSTEAD CAUSING ANOTHER VEHICLE TO BE STRUCK. ENDED UP IN A NEIGHBORS FRONT YARD 2 FEET AWAY FROM BRICK WALL BEFORE IT FINALLY CAME TO A HALT. WAS ABLE TO DRIVE CMAX HOME WITHOUT FURTHER INCIDENT AND INTENDED TO TAKE CAR IN FOR SERVICE ON 1/21/2015. ON 1/2...

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT ALL THE ELECTRICAL COMPONENTS FAILED AND THEN THE VEHICLE STALLED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT STATED THAT ALL THE ELECTRICAL COMPONENTS FAILED AND THEN THE VEHICLE STALLED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

TOOK MY CAR FOR SERVICE, DEFECTIVE TRUNK LID RELEASE MECHANISM AND RECALL 14S04. SERVICE DONE. TRUNK DONE BUT AGAIN NOT WORKING - THIS THE 3RD ATTEMPT THAT HAS FAILED. I WAS TOLD BY SERVICE DEPT THAT RECALL DID NOT REQUIRE ATTENTION. I AM DISSATISFIED WITH RIVERTOWNFORD IN COLUMBUS, GA, AND WISH TO ...

Mileage: 5,030

UPON RETURNING TO CAR AND ATTEMPTING TO 'START' THE ENGINE, COMPLETE CATASTROPHIC ELECTRICAL FAILURE. EVERY DASHBOARD COMPONENT DEAD. CALLED FORD ROADSIDE SERVICE (A DIFFERENT NIGHTMARE), CAR EVENTUALLY TOWED TO DEALER AND BCM REPLACED, BCM AND PCM BOTH RESET. THEN ISSUE OCCURRED AGAIN 9/2/2014 A...

Mileage: 13,000

THE DASHBOARD ON THE PASSENGER SIDE IS MISALIGNED, BENT UPWARD AND OUT, NOT MEETING THE DOOR PANEL/TOP OF DASH PROPERLY AS DOES THE DRIVERS SIDE. THIS MISALIGNMENT CREATES A GAP BETWEEN THE DASH AND DOOR PANEL, NORMALLY LESS THAN A PENCIL WIDTH, OF NEARLY A HANDS WIDTH. ALSO, THE GAP BETWEEN TOP OF...

Mileage: 1,500

THE DASHBOARD ON THE PASSENGER SIDE IS MISALIGNED, BENT UPWARD AND OUT, NOT MEETING THE DOOR PANEL/TOP OF DASH PROPERLY AS DOES THE DRIVERS SIDE. THIS MISALIGNMENT CREATES A GAP BETWEEN THE DASH AND DOOR PANEL, NORMALLY LESS THAN A PENCIL WIDTH, OF NEARLY A HANDS WIDTH. ALSO, THE GAP BETWEEN TOP OF...

Mileage: 1,500

I PURCHASED MY VEHICLE AFTER SEEING ADS FOR IT ON TV. I WENT TO THE DEALER IN DEC 2013 AND SAW THE WINDOW STICKER REPORTING THAT THE VEHICLE RECEIVED A 47/47 MPG RATING. AFTER RESEARCHING OTHER VEHICLES THAT MET MY TASTES AND REQUIREMENTS I DECIDED TO TRY THE C-MAX AND ESCAPE, MAZDA CX-5, AND A VW D...

Mileage: 1,500

THE LOSS OF POWER INCIDENT OCCURRED ON MAY 27, 2014, WHILE DRIVING 70 MPH IN THE FAST LANE OF THE 405 FREEWAY AT THE INTERSECTION OF THE 405 AND 5 FREEWAYS IN LOS ANGELES, CA. THE FORD C MAX 2013 SUDDENLY DROPPED FROM 70 MPH TO LESS THAN 5 MPH. THE CAR WARNING MESSAGE ON THE DASH READ: "STOP SAFELY...

Mileage: 2,645

THE LOSS OF POWER INCIDENT OCCURRED ON MAY 27, 2014, WHILE DRIVING 70 MPH IN THE FAST LANE OF THE 405 FREEWAY AT THE INTERSECTION OF THE 405 AND 5 FREEWAYS IN LOS ANGELES, CA. THE FORD C MAX 2013 SUDDENLY DROPPED FROM 70 MPH TO LESS THAN 5 MPH. THE CAR WARNING MESSAGE ON THE DASH READ: "STOP SAFELY...

Mileage: 2,645

UNDER NORMAL OPERATING CONDITIONS, MY HUSBAND BUMPED THE IGNITION KEY WITH HIS KNEE AND THE CAR TURNED OFF. HE QUICKLY FIGURED OUT WHAT HAD HAPPENED AND PULLED OVER AND RESTARTED IT AND WE CONTINUED ON. *TR

Mileage: 16,800

VEHICLE PARKED IN GARAGE OVER NIGHT. DEAD BATTERY. TOWED TO DEALER. COULD NOT FIND A PROBLEM. JUNE 1 VEHICLE PARKED IN GARAGE OVER NIGHT, DEAD BATTERY IN THE MORNING. *TR

Mileage: 2,400

CAR WILL NOT START, NOTHING LEFT ON, CAR JUMPED WITH JUMPER, TOOK PLACE AGAIN YESTERDAY 5/27/2014. UNABLE TO JUMP START THIS TIME, FORD ROAD SIDE ASSISTANCE APPLIED A JUMPER ABLE TO GET ELECTRICAL SYSTEM UP, BUT CAR WILL NOT RUN. FORD DEALER RECEIVED CAR, STATED THAT THEIR ROAD SIDE ASSISTANCE DID N...

Mileage: 32,000

CAR WILL NOT START, NOTHING LEFT ON, CAR JUMPED WITH JUMPER, TOOK PLACE AGAIN YESTERDAY 5/27/2014. UNABLE TO JUMP START THIS TIME, FORD ROAD SIDE ASSISTANCE APPLIED A JUMPER ABLE TO GET ELECTRICAL SYSTEM UP, BUT CAR WILL NOT RUN. FORD DEALER RECEIVED CAR, STATED THAT THEIR ROAD SIDE ASSISTANCE DID N...

Mileage: 32,000

DRIVING ON THE INTERSTATE FREEWAY AT NIGHT. A LIGHT WARNING OF POWER STEERING PROBLEM CAME ON. EXITED AND WENT TO A TRUCK STOP. RESTARTED CAR BUT THE POWER STEERING DIDN'T WORK. VERY DIFFICULT TO STEER. HAD TO HAVE CAR TOWED. THERE WAS NO APPARENT CAUSE. *TR

Mileage: 5,900