2015 FORD C-MAX Problems & Recalls

NHTSA Complaint Update / Addendum I am submitting this update to my existing complaint regarding Safety Recall 25S49 (NHTSA Recall No. 25V695) for my 2015 Ford C-MAX Hybrid (VIN: [XXX] ). Ford Motor Company has now formally stated, in writing through the South Carolina Department of Consumer Affai...

I am filing a formal safety complaint regarding NHTSA Recall 25V695 / Ford Recall 25S49 on my 2015 Ford C-MAX (VIN: 1FAD*************). Ford Motor Company’s recall notice dated October 2025 states that the rearview backup camera may display a blank or distorted image, increasing the risk of a cra...

There has been no accident yet but this is a safety hazard. My vehicle is under 100,000 miles and the part should be replaced by the dealership. The rear cross traffic assistance sensor may be damaged. It just stopped working this week.

There has been no accident yet but this is a safety hazard. My vehicle is under 100,000 miles and the part should be replaced by the dealership. The rear cross traffic assistance sensor may be damaged. It just stopped working this week.

When I went to the garage, I noticed my brake lights were on, but the ignition was not. I tested the car, it started without me stepping on the brake. I could also move the car out of park without stepping on the brakes. I thought the switch on the brake pedal had failed and so I took it to my mecha...

The issues that I am having is with the power staring at this. On my way back from dropping off my child I entered the apartment complex and drove over a speed bump and that’s when the fault light came on about the power steering. I noticed that when the light came on my steering wheel started to ...

Ford 2015 CMax Energi with 41,000 miles. I was driving on a 2 Lane Highway coming to a stoplight and had to press the brakes firmly to avoid an accident at which time my 2015 CMax Energi abruptly stopped w a growling noise,. The dashboard lit up like Christmas. I observed The ABS system/ABS module ...

Ford 2015 CMax Energi with 41,000 miles. I was driving on a 2 Lane Highway coming to a stoplight and had to press the brakes firmly to avoid an accident at which time my 2015 CMax Energi abruptly stopped w a growling noise,. The dashboard lit up like Christmas. I observed The ABS system/ABS module ...

Other vehicle impacted our car driver side at front fender/front door joint, continued rearward to rear fender. Airbags deployed, EXCEPT for driver side curtain airbag. Driver injured (fractured left ribs, left shin laceration, right hand laceration/burn, multiple bruised on arms, legs, thighs, left...

The contact owns a 2015 Ford C-Max. The contact stated while driving at an undisclosed speed, the contact noticed a failure with the transmission. The contact stated that the vehicle would downshift with the transmission warning light illuminated. The vehicle was towed to the dealer where the vehicl...

Mileage: 100,000

Had a front end collision airbags did not deploy car was total

Mileage: 131,224

Had a front end collision air bags did not deploy

2 issues 1) back-up camera has started to intermittently fail. Sometimes it displays when you start to back up then goes blank. 2) the driver side rear door is stuck shut. The inside panel binds against the door jam and prevents it from opening.

2 issues 1) back-up camera has started to intermittently fail. Sometimes it displays when you start to back up then goes blank. 2) the driver side rear door is stuck shut. The inside panel binds against the door jam and prevents it from opening.

I bought this vehicle in 2018. For the next 6 years, I lived in an area where I was unable to plug it in to a wall to charge, so used it as a hybrid. Now, I have a house and when I plugged it in for several hours, it melted the plug and nearly started an electrical fire. Upon further investigation, ...

A low rumbling noise seemingly situated at the right front (passenger) tire started with no warning approximately two months prior; no warning lights came on, the car did not change its driving--only a low rumbling noise which increased in revolutions with acceleration and quietened with braking and...

The contact owns a 2015 Ford C-Max. The contact stated that upon shifting to park, the vehicle accelerated forward unintendedly. The vehicle ran over the curb and crashed into the handicap sign. The fuel tank detached during the crash. There were no warning lights illuminated. The fire department wa...

Mileage: 45,000

The contact owns a 2015 Ford C-Max. The contact stated that upon shifting to park, the vehicle accelerated forward unintendedly. The vehicle ran over the curb and crashed into the handicap sign. The fuel tank detached during the crash. There were no warning lights illuminated. The fire department wa...

Mileage: 45,000

The rear drivers side door opened unexpectedly going around a turn and did not re-latch after it was closed. The door opened and slammed closed going around a turn and injured my son sitting in the back seat. The child locks on the door were still engaged during the incident and after. This is the s...

The contact owns a 2015 Ford C-MAX Hybrid. The contact stated that when she entered the vehicle, she noticed the rear passenger seat belt was not long enough to latch. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or dealer for diagnosis and repairs. Th...

Mileage: 37,000

Outside brake lights stayed on after car was turned off. I see recalls on other 2015 Ford models for the same issue but mine is not on the list and I have to pay $748 for the repair.

lug nuts deteriorating

The contact owns a 2015 Ford C-Max. The contact stated while driving approximately 5 MPH, shifting from 1st to 2nd gear became difficult. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure t...

Mileage: 142,000

The contact owns a 2015 Ford C-MAX. The contact stated that the red hazard light would intermittently appear on the charger cable while charging the vehicle. The contact changed the charging outlet; however, the failure returned overtime. Upon investigation, the contact discovered NHTSA Campaign Nu...

Mileage: 10,000

As I was driving I lost power steering and almost crashed the car. A red alert and sound on the dashboard told me “steering assist failure service vehicle”. Also the light on the dashboard for steering was illuminated. I was able to barely drive the car home (approx 3 miles). Took to my local me...

I was driving on the freeway when my power steering failed. Ford has switched to an Electronic Steering Control system and it has had multiple class action suits against them, however no recalls have been done. I nearly ran off the road because when I turned off the freeway it took all of my stren...

The contact owns a 2015 Ford C-Max. The contact stated that after starting the vehicle it was discovered that the horn was inoperable and inaudible. The vehicle was taken to the local dealer who diagnosed that the horn was faulty and needed to be replaced. The vehicle was not yet repaired. The manuf...

Mileage: 108,000

120 v0lt charger overheated now the unit will not charge the car same as the recalled units on 2013, 2014, 2015 my unit is a 2015 and local dealer says it is not covered why is this

Ford Cmax energi tire punctured by a nail. Took the car to a tire dealer who was unable to remove the tire because the lug nuts use a cap that slips when the correct socket was used. Took the car to a mechanic who had to fight with the lug nuts to remove them. The orignal ford lug nuts were then rep...

THE AUTOMATIC LIFTGATE WILL UNLOCK AND OPEN WHEN THE BUTTON IS NOT PRESSED AND WHEN NO ONE IS OUTSIDE THE BACK OF THE CAR. THE LIFTGATE WILL NOT FULLY CLOSE SOME OF THE TIME. WHEN THE LIFTGATE CLOSES, IT DOES NOT LOCK PROPERLY AND I CAN HEAR THE LATCH TRYING OVER AND OVER AGAIN. I HAVE VIDEO OF T...

THE CRANK SHAFT POSITION SENSOR HAS FAILED FIVE TIMES AND REQUIRED REPLACEMENT. ON TWO OCCASIONS WHEN THIS SENSOR FAILED IT RESULTED IN TOTAL LOSS OF POWER WHILE THE CAR WAS ON THE ROAD AND IN TRAFFIC. THIS COULD HAVE RESULTED IN CRASHES AND INJURY.

Mileage: 49,677

THE HATCHBACK DOOR WILL NOT CLOSE PROPERLY. IT WAS CLOSE, BUT THEN NOT LATCH. AT TIME, IT SEEMS IT HAS CLOSED AND LATCHED, AND THEN AT ODD TIMES, THE LATCH MAY NOT HOLD AND WILL OPEN THE HATCHBACK. THIS HAS HAPPENED REPEATEDLY.

Mileage: 80,000

DRIVERS SIDE AIRBAG COVER UNDER STEERING COLUMN IS NOT ATTACHED

Mileage: 28,000

DRIVERS SIDE AIRBAG COVER UNDER STEERING COLUMN IS NOT ATTACHED

Mileage: 28,000

TL* THE CONTACT OWNS A 2015 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING IN NON-ECO MODE, THE VEHICLE FAILED TO MAINTAIN HIGHWAY SPEEDS AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ORIGIN LOCATED AT 6400 N 51ST AVE, GLENDALE, AZ 85301, AND WAS DIAGNOSED WITH A DEFECT...

Mileage: 55,000

TL* THE CONTACT OWNS A 2015 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING IN NON-ECO MODE, THE VEHICLE FAILED TO MAINTAIN HIGHWAY SPEEDS AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ORIGIN LOCATED AT 6400 N 51ST AVE, GLENDALE, AZ 85301, AND WAS DIAGNOSED WITH A DEFECT...

Mileage: 55,000

WHEN PARKING OR STOPING, TURNING THE KEY OFF, REMOVING THE KEY THE ENGINE WILL KEEP RUNNING. THIS WAS REPORTED TO FORD UNDER WARRANTIES. THIS IS EASY TO CATCH IN A CLOSED GARAGE BUT IMPOSSIBLE TO DETECT OUTSIDE (NO NOISE WHEN WALKING AWAY FROM CAR) 6 TIMES IN THE LAST 3 YEARS.

Mileage: 38,167

WHEN PARKING OR STOPING, TURNING THE KEY OFF, REMOVING THE KEY THE ENGINE WILL KEEP RUNNING. THIS WAS REPORTED TO FORD UNDER WARRANTIES. THIS IS EASY TO CATCH IN A CLOSED GARAGE BUT IMPOSSIBLE TO DETECT OUTSIDE (NO NOISE WHEN WALKING AWAY FROM CAR) 6 TIMES IN THE LAST 3 YEARS.

Mileage: 38,167

TL* THE CONTACT OWNS A 2015 FORD C-MAX. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT STEERING SYSTEM ERROR - STEERING FAULT SERVICE NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAK...

Mileage: 33,370

THE REAR HATCH LATCH BEGAN TRIGGERING ON ITS OWN. I INSPECTED THE MECHANISM AND FOUND THE HATCH ELECTRONICS ARE NOT SEALED AGAINST WATER INTRUSION AT ALL. THE WATER WAS CAUSING A SHORT IN THE LATCH AND WOULD TRIGGER IF THE CAR WAS PARKED OR IN MOTION, TURNED ON OR OFF. *TR

Mileage: 100,000

TL* THE CONTACT OWNS A 2015 FORD C-MAX HYBRID. THE CONTACT STATED WHILE SHE WAS STOPPED AT A STOP LIGHT HER VEHICLE WAS REAR ENDED, PUSHING HER VEHICLE INTO THE REAR OF THE VEHICLE IN FRONT. THE CONTACT STATED THAT AIR BAGS DEPLOYED AS WELL AS THE DRIVER' S SIDE SEAT HEADREST DETACHED EXPOSING THE T...

Mileage: 94,000

I WAS DRIVING IN THE MIDDLE LANE OF AN EXPRESSWAY TRAVELING AT 70 MPH WHEN A RED WARNING DISPLAYED ON THE LEFT SIDE OF THE DRIVER'S SCREEN: "STOP YOUR CAR SAFELY AND GET OFF THE ROAD" (OR WORDS TO THAT EFFECT. THE ENGINE HAD CUT OUT AND MY CAR WAS OPERATING SOLELY ON THE BATTERY. THERE WERE VEHICLES...

Mileage: 31,000

THE POWER STEERING FAILED WHILE BACKING OUT OF THE PARKING STALL AT THE GROCERY STORE AS WE PULLED OUT A MESSAGE CAME UP POWER STEERING FAILURE SERVICE NOW

Mileage: 59,000

WHEN STARTING THE CAR ONE DAY, I GOT A MESSAGE ON THE DASHBOARD THAT THERE WAS A POWER ASSIST STEERING FAILURE - STEERING WAS MANUAL AND VERY HEAVY. NO CODES PRESENT AND THE PROBLEM SEEMED TO GO AWAY. IT CAME BACK AGAIN ANOTHER TIME WHILE DRIVING AND WENT AWAY AGAIN. THE POWER ASSIST SEEMS TO BE WOR...

Mileage: 45,000

AT APPROXIMATELY 46,000 MILES I WAS DRIVING ON A FREEWAY IN THE RAIN AND FELT THE STEERING WAS A LITTLE "JERKY" I THOUGHT IT WAS THE WET ROAD CONDITION AND WIND. A FEW MINUTES LATER AN ALERT POPPED UP ON THE DASHBOARD SAYING STEERING FAILURE AND TO PULL OFF ROAD SAFELY. I WASN'T FAR FROM THE FOR...

Mileage: 46,000

2015 FORD C-MAX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED UPON ALLOWING THE VEHICLE TO DRIFT INTO THE GARAGE, WITHOUT DEPRESSING THE GAS, THE VEHICLE LURCHED FORWARD RAMMING INTO THE INNER WALL. WHILE REVERSING DIRECTLY AFTER THE INCIDENT, THE LURCHED BACKWAR...

TL* THE CONTACT OWNS A 2015 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH SIDE FORD (1312 N KELLER DR, EFFINGHAM, IL 62401, (217) 342-3929) WAS ...

CHARGING CORD OVERHEATED AND MELTED AT THE PLUG. RECALL IN PLACE ON THIS ITEM, BUT FORD SPECIFICALLY MENTIONS IN RECALL TO ENSURE CHARGING CORD IS PLUGGED IN TO DEDICATED AND UNDAMAGED/NON CORRODED OUTLET (IT WAS-UNTIL AFTER EVENT) AND NOT ATTACHED TO AN EXTENSION CORD (IT WAS NOT).

Mileage: 30,200

CHARGING CORD OVERHEATED AND MELTED AT THE PLUG. RECALL IN PLACE ON THIS ITEM, BUT FORD SPECIFICALLY MENTIONS IN RECALL TO ENSURE CHARGING CORD IS PLUGGED IN TO DEDICATED AND UNDAMAGED/NON CORRODED OUTLET (IT WAS-UNTIL AFTER EVENT) AND NOT ATTACHED TO AN EXTENSION CORD (IT WAS NOT).

Mileage: 30,200

VEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND ...

Mileage: 38,173

VEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND ...

Mileage: 38,173

VEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND ...

Mileage: 38,173

DRIVING MY 2015 FORD C-MAX AND ALL OF A SUDDEN I LOSE POWER. I PRESS THE GAS AND NOTHING. I WAS DRIVING THROUGH A INTERSECTION AND HAD TO COAST TO THE SIDE OF THE RODE. BIG RED TRIANGLE SHOW UP SAYING "STOP SAFELY NOW". CAR HAS BEEN AT THE DEALER FOR 4 DAYS, THEY ARE TRYING TO FIND THE PROBLEM. I H...

Mileage: 36,725

DRIVING MY 2015 FORD C-MAX AND ALL OF A SUDDEN I LOSE POWER. I PRESS THE GAS AND NOTHING. I WAS DRIVING THROUGH A INTERSECTION AND HAD TO COAST TO THE SIDE OF THE RODE. BIG RED TRIANGLE SHOW UP SAYING "STOP SAFELY NOW". CAR HAS BEEN AT THE DEALER FOR 4 DAYS, THEY ARE TRYING TO FIND THE PROBLEM. I H...

Mileage: 36,725

IT IS ACCELERATING TO FAST AFTER LETTING FOOT OFF GAS PEDAL.

Mileage: 2,100

1. ON TAKING A TRIP FROM PANAMA CITY BEACH, FL TO INDIANAPOLIS, IN THIS CMAX WAS PARKED & LOCKED IN THE NORTHWEST FLORIDA BEACHES PARKING LOT AT APPROXIMATELY 9 AM CST 2. AT APPROXIMATELY 4:30 PM EST A TELEPHONE CALL WAS RECEIVED FROM THE AIRPORT POLICE INFORMING ME THAT THE CMAX WAS IN THE PARKI...

Mileage: 40,000

1. ON TAKING A TRIP FROM PANAMA CITY BEACH, FL TO INDIANAPOLIS, IN THIS CMAX WAS PARKED & LOCKED IN THE NORTHWEST FLORIDA BEACHES PARKING LOT AT APPROXIMATELY 9 AM CST 2. AT APPROXIMATELY 4:30 PM EST A TELEPHONE CALL WAS RECEIVED FROM THE AIRPORT POLICE INFORMING ME THAT THE CMAX WAS IN THE PARKI...

Mileage: 40,000

REVERSE GEAR SETTING ACTUALLY PUT THE CAR IN DRIVE AFTER STARTING THE PARKED CAR ND ATTEMPTING TO BACK OUT OFPARKING SPACE. I TRIED TURNING OFF ENGINE, AND THE SAME THING OCCURRED, THE CAR CONTINUED TO CREEP FORWARD UNTIL THE CAR MADE CONTACT WITH THE PARKING SPACE SIGN. THIS IS NOT A SMALL ISSUE ...

Mileage: 5,000

I WAS MAKING A LEFT TURN. I WAS STRUCK BY A VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT WAS TO THE FRONT PASSENGER SIDE WHEEL. MY VEHICLE WAS SPUN AROUND 45 DEGREES IN THE OPPOSITE DIRECTION AND I WAS TOSSED AROUND IN THE VEHICLE WITH MY SEAT BELT ON. THE CARS COMPUTER DETECTED AN IMPACT S...

Mileage: 10,000